Pro controller not connected in windows. | /r/NintendoSwitch | Page 1

glass forum Apr 2, 2023, 6:18 PM

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Guys all right? I have... well, a problem that is very specific, so to speak. I have a MAG B550M MORTAR, and I'm trying anyway to connect my nintendo controller to windows and yes, it works, EVERYTHING WORKS, so much so that I use it on batocera sometimes and all the USBs recognize them, I've already done the test on other machines and it always works, but on my PC it won't, it doesn't even make the noise of connecting the USB, I've looked everywhere for a solution and so far I haven't found anything, I can't connect the control,doesn't even give a sign, not even noise from the usb connecting it and as I said, it's only on windows, I've even formatted and reinstalled the drivers, I've done the control update on the nintendo switch, but without success.
Has anyone ever experienced this? I really don't know what else to do.

wooden trench Apr 2, 2023, 9:22 PM

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glass forum Guys all right? I have... well, a problem that is very specific, so to speak. I ...

This is a bit confusing.
So you are saying you managed to make it worked on other PC but not yours?

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Which wrapper software did you use?

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And can you please take a pic of your Pro con? Gotta confirm it's an actual Pro con. Folks keep mixing them up with other type of controllers.

glass forum Apr 2, 2023, 9:24 PM

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wooden trench This is a bit confusing. So you are saying you managed to make it worked on othe...

Yes, i didnt understand too, when I connect the USB cable, there is no sign of life on the controller, i was able to connect via bluetooth once but then not anymore

glass forum Apr 2, 2023, 9:25 PM

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wooden trench And can you please take a pic of your Pro con? Gotta confirm it's an actual Pro ...

waiting, please

wooden trench Apr 2, 2023, 9:25 PM

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So did you use it with any wrapper software?

glass forum Apr 2, 2023, 9:27 PM

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glass forum Apr 2, 2023, 9:27 PM

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wooden trench So did you use it with any wrapper software?

no, I didn't even have the usb sound playing in windows like when I plug in a pendrive

wooden trench Apr 2, 2023, 9:28 PM

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I see, hmm

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Do you happen to have a USB hub on hands?

glass forum Apr 2, 2023, 9:29 PM

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wooden trench Do you happen to have a USB hub on hands?

unfortunately not, why?

wooden trench Apr 2, 2023, 9:29 PM

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I know the reason why, your motherboard isn't giving it enough power

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For some reasons, a few motherboard doesn't recognize this controller as a device that need power

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and thus, no power

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However, using an USB hub force the mobo to give the hub more power and somehow, will work with the controller

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you got it?

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We have a different solution but may not work, let's try though

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Again, I must repeat myself, which wrapper software have you used on other computer?

glass forum Apr 2, 2023, 9:34 PM

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wooden trench However, using an USB hub force the mobo to give the hub more power and somehow,...

I'm thinking of buying one, I have 5 usb and two are being used for ios, I thought it might be something like that, but I thought there might be a solution, I'm going to buy a hub tomorrow and test it, thanks for the help.

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and the other pc?

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i used the steam and the betterjoy for test

wooden trench Apr 2, 2023, 9:34 PM

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So did you have Betterjoy installed on this PC as well?

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on the one that it doesn't work

glass forum Apr 2, 2023, 9:35 PM

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wooden trench on the one that it doesn't work

dont workit too =/

wooden trench Apr 2, 2023, 9:36 PM

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have you tried doing these steps:

Remove the controller in Device Manager (uninstall it).
Restart the computer.
Re-install Betterjoy from fresh.
Reconnect the controller.

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Sometime Windows keep overwriting Betterjoy's driver

glass forum Apr 2, 2023, 9:39 PM

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i installed windows yesterday, so this pc doesn't have betterjoy, i managed to connect once only through blueetooh, but i wasn't informed later, the only thing i don´t know here is where i find the driver controller in the device manger here:

wooden trench Apr 2, 2023, 9:39 PM

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Hmm

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when you are looking at this list

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connect the controller

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see if anything is changed

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Bluetooth connection still work? Just doesn't work via USB wired connection?

glass forum Apr 2, 2023, 9:41 PM

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wooden trench Bluetooth connection still work? Just doesn't work via USB wired connection?

nothing is working now, I will try to connect via bluetooth again, wait

wooden trench Apr 2, 2023, 9:42 PM

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hmm

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Normally when I got these issues I often have to redo everything a few times then suddenly it works.

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Which one do you prefer more? Wired or bluetooth?

glass forum Apr 2, 2023, 9:44 PM

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wooden trench Normally when I got these issues I often have to redo everything a few times the...

Today I almost made it, but I asked for the PIN CODE and when i put the code does not connected

glass forum Apr 2, 2023, 9:44 PM

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wooden trench Which one do you prefer more? Wired or bluetooth?

i preffer cable

wooden trench Apr 2, 2023, 9:45 PM

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yeah the driver isn't working

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There shouldn't be any PIN code haha

glass forum Apr 2, 2023, 9:46 PM

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Really this is god then, no?

wooden trench Apr 2, 2023, 9:47 PM

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huh?

glass forum Apr 2, 2023, 9:49 PM

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is this good then? no? save work now, it would just install betterjoy, no? sorry, im brazilian and... my english fail sometimes

wooden trench Apr 2, 2023, 9:49 PM

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I see, it's fine.

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You should try to see if the device pops up in Device Manager as you plug it in.

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By the way, when you plug the controllers in, does the controller's light lit up?

glass forum Apr 2, 2023, 9:52 PM

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wooden trench By the way, when you plug the controllers in, does the controller's light lit up...

no, no the lights don't give any signal too

glass forum Apr 2, 2023, 9:52 PM

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wooden trench You should try to see if the device pops up in Device Manager as you plug it in.

I'm trying here, but the light on the controller doesn't even blink to want to connect the bluetooth

wooden trench Apr 2, 2023, 9:52 PM

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yes, but was there any changes in the Device manager list?

glass forum Apr 2, 2023, 9:53 PM

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no

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i will record the video, wait please

wooden trench Apr 2, 2023, 9:53 PM

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No need, I understand enough

glass forum Apr 2, 2023, 9:53 PM

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ok

wooden trench Apr 2, 2023, 9:53 PM

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Have you tried plugging it in all other USB ports?

glass forum Apr 2, 2023, 9:54 PM

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wooden trench Have you tried plugging it in all other USB ports?

yes, all usb ports up to the ones on the case

wooden trench Apr 2, 2023, 9:55 PM

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the ones on the back as well?

glass forum Apr 2, 2023, 9:55 PM

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wooden trench the ones on the back as well?

yes

wooden trench Apr 2, 2023, 9:55 PM

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Alright, back to what I suggested previously

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Oh wait

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1 sec

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open a web browser

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then put this in the address bar

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http://localhost:26762/

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This is to open a config page of HIDguardian

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it's part of BetterJoy

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what it does is it can hide the controller so Windows can't see it

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It was mean to help Betterjoy bypass Windows' control

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Can you check on that site if the controller is in there?

glass forum Apr 2, 2023, 9:57 PM

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ok, wait please

wooden trench Apr 2, 2023, 9:58 PM

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See if there's any device that has "Hidden" status on that liste

glass forum Apr 2, 2023, 10:00 PM

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this?

wooden trench Apr 2, 2023, 10:00 PM

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To be precise, if it's hidden, it'll be in the "Currently affected devices" list

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Nothing in there?

glass forum Apr 2, 2023, 10:02 PM

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only this

wooden trench Apr 2, 2023, 10:02 PM

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0_0

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can you click on Remove All?

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and then test the controller again

glass forum Apr 2, 2023, 10:02 PM

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ok

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haha

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xD

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the controller asked pin again 0.0

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wooden trench Apr 2, 2023, 10:05 PM

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Try 0000

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or 1234

glass forum Apr 2, 2023, 10:07 PM

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NO

wooden trench Apr 2, 2023, 10:08 PM

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On your Pro con, there's a tiny Pairing button on top

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Press and hold it for a few seconds until the lights at the bottom starts to flash

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And then plug in the USB cable

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or start the bluetooth pairing

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But you need to press that pairing button

glass forum Apr 2, 2023, 10:09 PM

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Now it stopped appearing again T.T

wooden trench Apr 2, 2023, 10:09 PM

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Try it again

glass forum Apr 2, 2023, 10:09 PM

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OK

wooden trench Apr 2, 2023, 10:09 PM

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Remember to press and hold the pairing button

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This is how to make it go into pairing mode

glass forum Apr 2, 2023, 10:12 PM

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The two pin code

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strange that the first time I was able to connect via bluetooth was with these codes

wooden trench Apr 2, 2023, 10:19 PM

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The light at the bottom of the controller

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You are looking at the wrong light

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It's the one used to indicate player number

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Press and hold the pairing button until you see the lights flashing

glass forum Apr 2, 2023, 10:22 PM

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Ahhh sorry, this light 😅😅😅

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rn_image_picker_lib_temp_75d84898-43f7-4d3d-ad9a-d20ebe52c2b4.jpg

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Done

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rn_image_picker_lib_temp_685f2c6a-8d4a-46b0-8fa3-9ff64109fc50.jpg

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well... i will use in the bluetooh mode at least

wooden trench Apr 2, 2023, 10:28 PM

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So it worked ok now?

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Try to see if better joy can recognize it

glass forum Apr 2, 2023, 10:30 PM

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yeah, i think i will do a youtube video after for help the brazilian people here

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tks friend, this help much me

wooden trench Apr 2, 2023, 10:31 PM

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Haha I'm glad we managed to fix it

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Good luck

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With your video, I meant

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I think the cause for this is because Better joy somehow decided to hide the controller

glass forum Apr 2, 2023, 10:35 PM

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wooden trench I think the cause for this is because Better joy somehow decided to hide the con...

I prefer to say that it was windows.. in linux these things don't happen, I hate windows hahaha xD

wooden trench Apr 2, 2023, 10:35 PM

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Actually I have no idea why it did this either

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There were a few cases in the past, hence I know how to fix it

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But I have no clue why it blocked sometime

glass forum Apr 2, 2023, 10:41 PM

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no problem, it happens.

this is the least, for me the strange thing is that it does not work on USB, but working on bluetooth already helps a lot

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tks friend

wooden trench Apr 2, 2023, 10:45 PM

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I think you can still try to make it work on USB but eh, more work

glass forum Apr 2, 2023, 10:50 PM

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If it doesn't bother you, we can try.

wooden trench Apr 2, 2023, 10:52 PM

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Well, try the same thing you just did but remove the controller from the bluetooth list

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Make the controller to enter pairing mode, then plug in the USB cable

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Remember that you can't let it work on bluetooth and wired at the same time.

glass forum Apr 2, 2023, 11:05 PM

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Yeah... Fail haha

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If you want to see

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wooden trench Apr 2, 2023, 11:10 PM

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glass forum

Try again, but this time, when the controller is in pairing mode and connected to your computer, press the L and R button together several times.

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At the same time, try to press the Find controller button on BetterJoy

glass forum Apr 2, 2023, 11:17 PM

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nothing

wooden trench Apr 3, 2023, 12:56 AM

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Urgh, the reset steps, that's what you need to do

#Pro controller not connected in windows.