#Nintendo isn't accepting any of my payment methods.

17 messages · Page 1 of 1 (latest)

warped zenith
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Does anyone know if there's any issue with payment methods with Nintendo and Europe or, more specifically, Portugal?

For several weeks now, Nintendo does not accept any form of payment whatsoever. I have tried from both my girlfriend's bank account and mine on both her Nintendo account and mine. Nothing seems to work, credit card or paypal.

There's also no issue with any of our bank accounts. I am a bit at a loss and don't know what else do to. Nintendo also doesn't reply to my emails.

odd furnace
warped zenith
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I am not sure I have that option in my country. At least when I tried to contact them, it only showed the a form

neon lagoonBOT
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nincs

NINTENDO CUSTOMER SUPPORT

🇺🇸 🇨🇦 North America (US/CA)
🇪🇺 🇬🇧 Europe/UK
🇿🇦 South Africa (Official distributor)
🇦🇪 Middle East/ UAE (Official distributor)
🇯🇵 Japan
🇰🇷 Korea
🇨🇳 China (Official distributor)
🌾 SEA - TW, HK, SG, TH, MY, PH (Official distributor)
🇦🇺 🇳🇿 Australia/New Zealand
🌐 Other Regions
(Region selector > Support > Contact Us)

※ Note: Please use Live Chat or Phone Call if available. Nintendo's email support can be slow.

[👉 Click here for Warranty Information.](#986637761916317707 message)
[👉 Click here for Hardware Repair Information.](#986637761916317707 message)

warped zenith
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Yeah, it just redirects me to the form which I already sent

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And they never replied

odd furnace
warped zenith
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More than a week ago,

odd furnace
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i really don't have any advice for you other than to try finding a live chat or phone number

warped zenith
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Thanks for trying to help. I guess that for now, my only immediate solution is to buy some nintendo giftcards so I can add them to my balance and pay the nintendo switch online subscription with it

odd furnace
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good luck

finite canopy
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You said you are trying to buy from Portugal, but are you living in Portugal, using a credit card issued in the same country?

warped zenith
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Yup. I am using the same account I have been using for years with the eshop

finite canopy
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I see...
Unfortunately, many cases like this need to be resolved by Nintendo, and no one else.

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Have you asked your bank?

warped zenith
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Sorry, I just saw this now. Yup, no issues from their side