#switch frozen
27 messages · Page 1 of 1 (latest)
I tried turning it off by holding the power button but that didnt work
And the home button is useless as well
How long did you hold the power button?
Normally 13-15seconds should turn it off.
Ok i try
I held it for about 20 seconds and nothing happed
What kind of things?
Is this an OLED/Lite?
No
When it becomes frozen, was it on a dock or handheld mode?
It was in handheld
Alright, can you put it on the dock and try to turn it off when it's on there
putting it on dock can trigger a change in power mode
Alright ill try that
There is another way but it's very damaging, let's leave it for last
I put it the docc but its not showing up on the tv at all
That's fine, you just need to push and hold the power button for 20 seconds now