#Can charge on dock but won’t show on tv

105 messages · Page 1 of 1 (latest)

ornate mica
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Only sometimes it turns on but it’s never been for so long it would just shut down and it takes forever turn it back on to the tv I just need a way to fix this

brazen vortex
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Im guessing a problem with the hdmi

atomic dirge
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check the LED on the corner of the dock

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if it's staying lit then your dock and Switch is outputting HDMI signal correctly

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do the steps below

nimble elmBOT
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monkey

🐵 MONKEY MAGIC METHOD 🐒

Important: Follow these steps in exact order

  1. Unplug all the cables (HDMI, AC Power Adapter) and remove the Switch from dock.
  2. Unplug the AC adapter from the wall socket.
  3. Turn off the TV/Monitor.
  4. Wait 30 seconds.
  5. Connect your AC adapter cable to the dock.
  6. Connect your AC adapter to the wall outlet.
  7. Connect your HDMI cable to the dock.
  8. Connect your HDMI cable to the TV/Monitor.
  9. Dock your Switch.
  10. Turn on TV/Monitor.

Source: Nintendo's Recommended Solution

atomic dirge
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While doing the steps, check for any loose cables, ports, etc..

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clean them if you need to

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2nd thing you can try is to test your Switch+dock on a different TV/monitor

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or test your Switch on a different dock, vice vesa

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it would let you know which one is at fault

ornate mica
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On my cousins dock it seems to have more luck in going to the tv then mine

atomic dirge
ornate mica
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What’s a money tag

atomic dirge
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This thing

nimble elmBOT
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monkey

🐵 MONKEY MAGIC METHOD 🐒

Important: Follow these steps in exact order

  1. Unplug all the cables (HDMI, AC Power Adapter) and remove the Switch from dock.
  2. Unplug the AC adapter from the wall socket.
  3. Turn off the TV/Monitor.
  4. Wait 30 seconds.
  5. Connect your AC adapter cable to the dock.
  6. Connect your AC adapter to the wall outlet.
  7. Connect your HDMI cable to the dock.
  8. Connect your HDMI cable to the TV/Monitor.
  9. Dock your Switch.
  10. Turn on TV/Monitor.

Source: Nintendo's Recommended Solution

ornate mica
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Oh no I haven’t done it yet

atomic dirge
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Surely a block of text appearing out of no where isn't something you can ignore?

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Possible dirty USB-C port on your Switch

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and dirty USB-C jack on your dock

ornate mica
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I haven’t done it yet but I’ll try it tmr in the afternoon

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That could be it tbh

atomic dirge
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but those steps may give more info

ornate mica
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Okay I’ll do the method tmr and I’ll tell u what happens

ornate mica
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Still no results

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It says signal not found

atomic dirge
ornate mica
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it was on

atomic dirge
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No blinking or anything eh?

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Next test you can do is to open System Settings > TV settings

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in there you gonna have 2 settings to test

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Resolution and RGB settings

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Change each of them to a different option, then for each time you change something, test the console on the dock

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See if there's any option that can give a different result and tell me about it.

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Aside from that, test your Switch+dock on a different TV/monitor

ornate mica
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nothing yet

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it still doesnt turn on to my monitor or to my tv

atomic dirge
ornate mica
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im starting to think its the switch aswell

atomic dirge
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Can you describe your test on your cousin (?)'s dock?

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the result of it

ornate mica
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i cant do the test right now unfortunately i can do it sunday tho

atomic dirge
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I meant, you did do it before, no?

ornate mica
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well no i never knew the monkey magic trick until u told me

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our way was just to put the switch and take off the switch from the dock annd just wish for luck

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sometimes it would work but it would blink sometimes

atomic dirge
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Yeah that's enough, you don't have to do the monkey trick there

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Hmm

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blink as in the screen of the TV flicker?

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Like it doesn't maintain output all the time?

ornate mica
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no as in the switch suddenly stops showing for a split second then comes back on

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or when it just suddenly stops

atomic dirge
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yeah that's flickering

ornate mica
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sometimes lines even appear too

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oh then yes it does

atomic dirge
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damn...

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Does it stop displaying entirely at any point?

ornate mica
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sometimes but the last time i went it only did that once then never

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but it did flicker

atomic dirge
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Alright, that sounds like your Switch does have issue

ornate mica
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do you think changing the case could probably solve the issue

atomic dirge
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If you want to do this test further, test a different Switch console on your current dock.

atomic dirge
ornate mica
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my switch has taken quite a beating my sister would accidentally drop my switch and now all the fans things are gone

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its best i show it

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but it worked even when it was like that

atomic dirge
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The fan's grill, isn't it?

ornate mica
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yes

atomic dirge
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that wouldn't affect anything actually

ornate mica
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oh okay good

atomic dirge
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it's there just to prevent big debris from getting into the Switch through the fan's hole

ornate mica
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all 4 of the grills has been chipped off

atomic dirge
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But dropping damage can cause all sort of issues

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Frankly speaking, I'd send that Switch console to repair if I were you.

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or have a plan to replace it.

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You can test the dock you have with a different Switch to confirm.

ornate mica
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does nintendo still do free fixing?

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okay ill give u more info on sunday

atomic dirge
ornate mica
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damn nope no warranty

atomic dirge
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then you would have to pay for it :\

ornate mica
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how much would it be?

atomic dirge
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For major issue, if you go through Nintendo, it's at least $99

ornate mica
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damn ill have it repaired then but not until i test my dock

atomic dirge
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Alright, just in case I'll leave you this repair guide

nimble elmBOT
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repair

HARDWARE REPAIR INFORMATION

Please click on the links below to read more about hardware repair options.

[👉 Nintendo Repair Service](#986637761916317707 message)
Nintendo offers their own repair service for free within warranty period and with cost when warranty has expired. Joycon's repair are often free, regardless of warranty. Their service is often more reliable, with original replacement parts, but is more expensive.

[👉 Independent Repair Service](#986637761916317707 message)
A local, independent repair service may offer faster return time, cheaper and doesn't need warranty nor official support. Although finding a good local repair service needs some effort.

[👉 DIY Repair](#986637761916317707 message)
Requires skills, tools and experience, but DIY repair is always an option.

atomic dirge
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Read the entire thing if you need

granite epoch
atomic dirge
atomic dirge
granite epoch
ornate mica
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Okay it does work but it takes a couple of tries

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So far I finally have it on my monitor running fine

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No flicker yet

atomic dirge
ornate mica
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No I just disconnected the cord from my monitor and connected it again or I would lift the switch out of the dock and put it back in

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But my cousins dock didn’t work well on Sunday so I used my dock and it worked

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There was flicker but it wasn’t as bad and we played for I think 2 hours

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His dock for some reason didn’t want to work so it was weird

atomic dirge
nimble elmBOT
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clean

CLEANING GUIDELINES

§ Cleaning is not only a way to maintain hygiene but can also help prolonging the life of your console. Be sure to turn off the Switch before cleaning. And wait for any excess liquid to dry before using it.

■ For daily cleaning: Nintendo recommends using a soft cloth (microfiber is best), dampen with a bit of water, wipe gently on the surface of the console. Avoid any abrasive cleaning cloth, random cleaning compound/liquid.

■ Air vents: Clean the air vents regularly will help maintaining good ventilation, prevent overheating. You should use a squeeze blower or compressed air can to blow at the vents from an angle before wiping them.

■ For a throughout cleaning/disinfection: Please use Isopropyl alcohol (IPA), commonly known as "rubbing alcohol" (but not to mistake with ethanol). IPA 70% is most suitable, you can dilute it with water if you can't find the exact %. IPA 90% or higher % may damage rubber/plastic due to its mild solvent property. Dampen on a microfiber cloth before wiping. Do not spray directly on the device. Use q-tips for small areas.

■ To clean electrical contacts in hard-to-reach areas: Please use specialize electrical contacts cleaner spray. Useful for electrical contacts on the rails, or fixing Joy-con's joystick drifting.

atomic dirge
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turn it off first then clean

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clean the jack on the dock, too