Hello there, somehow, since I set my phone's mobile hotspot to 5GHz mode, my Switch won't connect to it anymore. Is there something I have to set to change it? Because I heard it normally supports 5GHz. My phone is a Samsung Galaxy A33 5G.
#Problem with 5GHz wifi at Nintendo Switch (2019)
pliant surge
stoic kernel
Hello there, somehow, since I set my phone's mobile hotspot to 5GHz mode, my Swi...
Try deleting the old connection from the network list and connect to it again.
Another thing you can try is to connect it to a similar 5Ghz network somewhere else then see if it starts working on the hotspot again.
pliant surge
I don't have another 5GHz connection, also I alresdy tried deleting the old connection and connecting it again. But it won't work at the connection test or often even find my hotspot.
little pewter
Do you have an option to "Extend Comparability" when you are setting up the HotSpot?
pliant surge
On my phone?
little pewter
Yeah
pliant surge
Yeah, I clicked on it as well.
little pewter
Well when I connect to my HotSpot, it sometimes doesn't connect as well. It's a reproducible problem... so let me quickly see what ya need to do (by testing it myself.)
So, if you try to connect does it say "Unable to connect to the network."?
pliant surge
It has 6 settings ther:
- Set mobile data limit
- MAC-Adress type
- Turn off when no device connected
- Hidden Network
- Protected Management Frames
- Wifi-release (sorry, translating from German)
pliant surge
So, if you try to connect does it say "Unable to connect to the network."?
The Switch can't even find the 5GHz Network
little pewter
Ahh, die Einstellungen auf Deutsch. Schlimm wirklich... hehe.
pliant surge
You understand German?
little pewter
Well not only that, I am German :)
pliant surge
Oh, ok, umso besser^^
stoic kernel
I somehow lost track of this thread, so thanks for reviving it Salty.
stoic kernel
I can't stay for long so won't be able to analyze nor test further. So I'll just give you a bunch of info that may help your case.
pliant surge
My Switch and my PC's wifi stick can't find the 5GHz Network, but my tablet easily connects to it.
stoic kernel
Biggy, what kind of security protocol does the switch support?
Officially, all the popular standards: WEP, WPA, WPA2
little pewter
WPA2, aight.
stoic kernel
The Switch has a very wacky, and weak Wifi.
There has been reports where it kinda "tune" into certain waveband or even channels and stick to it, refusing to work with any other Wifi network with different settings.
pliant surge
I use WPA2
stoic kernel
Various Wifi settings can affect its ability to identify and connect, these includes passwords (??), security settings, channels, etc...
I included all of them in this tag here
heavy marshBOT
Requested by BladeSpringSun#4133
stoic kernel
Which you can see I have already told you to try the delete network steps.
The problem is, mobile hotspot doesn't really have a lot of settings you can change.
There is a way to do this by using software but it's way too complicated and a hassle to do.
pliant surge
Is it bad to set the Hotspot settings to "5GHz preferred"?
stoic kernel
It just simply use 5Ghz first.
The weirdest thing I have seen is when it doesn't work with your home Wifi, and then you bring it to a different place, connect to a different Wifi, then suddenly it starts to work with the previous Wifi again.
pliant surge
Because my Switch doesn't even find my network now.
stoic kernel
That's the reason why I suggest you to test it with a different 5Ghz Wifi.
pliant surge
That's the reason why I suggest you to test it with a different 5Ghz Wifi.
I don't have another one though.
stoic kernel
Yeah, that's something of a limitation for your case ._.'
little pewter
Because my Switch doesn't even find my network now.
had the exact same issue, I went back and forth. As in: left from the Internet Settings, searched, not found, left, entered, searched found.
stoic kernel
Also, the chip that handles Wifi and Bluetooth has a tendency to break on its own super often.
Apparently, thermal expansion from usage will just loosen the soldering points on the chip and make it wonky.
It can be fixed by reballing (as in fixing the soldering points) on the chip
or replacing the chip entirely
It happens more often than it should.
Due to the nature of this issue (heat), sometime the chip can start working again.
I'm not implying your issue is hardware yet though, it's something you need to let a technician to diagnose to know.
pliant surge
I tried setting it to 2.4GHz and it works normally. It only doesn't at 5GHz.
stoic kernel
That's all the info I can provide. Unfortunately, the Switch's Wifi is like that.
Do you really need 5Ghz though?
2.4Ghz will work just fine.
The advantage of 5Ghz is that the wavelength is shorter, making it work better at close range. But it becomes worse the further you go away from the Wifi router (in this case, your phone)
pliant surge
The connection seems much slower and unstable at 2.4GHz.
stoic kernel
Hmm I have a feeling it's a sign of hardware issue but... given how strange the Switch's Wifi connection is, I can't say x)
pliant surge
The Switch test shows 12.6Mbit/s Download at 2.4GHz. My phone shows 170Mbit/s at 5GHz, so does my tablet.
stoic kernel
That is something...normal
little pewter
hmmm, is your phone in a case or smth?
stoic kernel
Various reasons, the first one would be because the Switch will never reach the full bandwidth of the Wifi. That's why I call it weak.
The main reason is because the 2 internet tests you did is different.
pliant surge
It now is in a book cover, yesterday when it started, it wasn't though.
stoic kernel
The one you did on your phone would be through a test service that find the most optimal, closest server to test.
While the Switch test is to Nintendo's server.
But yeah, until you can test it with a different 5Ghz Wifi, not much else you can do ._.'
That's all I can tell. I have to go rest now, it's quite late where I am. I can revisit the thread tomorrow.
Good luck.
pliant surge
But shouldn't 5GHz work on the Switch? Also my Wifi-Stick on my PC has the same problem, even though it should be compatible.
stoic kernel
Well, if you want, I can guess
little pewter
That's confusing... does your wifi stick have enough reach to pick up 5GHz? As Biggy has explained 5GHz is a lot shorter than one may think.
stoic kernel
Maybe there was a hardware or software issue that make the Switch unable to find 5Ghz but can still work with 2.4Ghz.
Originally it would work, of course.
Anyway, I gotta sleep, haha. Good luck.
pliant surge
Well, the wifi-stick is a TP-Link Archer T2U Nano, which is supposed to support 5GHz.
I made two tests on my tablet, one with 2.4GHz and one with 5GHz.
The first one was with 5GHz.
stoic kernel
That's interesting. Now I can't comment on the performance of that network, but that shouldn't happen.
I also has 2 different networks with 2.4Ghz and 5Ghz. And I do not have such a difference in performance.
In fact, I can test on 4 different ones right now.
5Ghz will work a lot better at close range though.
pliant surge
I heard that Samsung uses a too high channel number in some of their phones, like channel 149, which the Nintendo Switch doesn't support.
stoic kernel
I heard that Samsung uses a too high channel number in some of their phones, lik...
Possible, but it was working previously, no?
The Switch also didn't work with your Wifi dongle?
pliant surge
I mean they use it at the 5GHz connection. The 2.4GHz network works when I didn't set it to "5GHz preferred".
stoic kernel
Yeah, I get that part. I was asking if your Wifi dongle with 5Ghz can still be connected by your Switch?
pliant surge
Alright, the dongle connected now, the driver was faulty. But the Switch still doesn't.