#Switch not turning on

1 messages · Page 1 of 1 (latest)

wide inlet
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Switch not turning on, last time I checked it was at 12% battery and I’m sure it’s not dead because the dead battery symbol isn’t showing up when i hit power on.

wide inlet
# amber scarab How long ago was it at 12%?

About 1 hour ago, after just picking it up from the repair shop to get it’s screen repaired. When I went home and tried to turn it back on to play (about 45 minutes ago) it still wasn’t on.

amber scarab
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Do this thing below

cloud heathBOT
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ac

HOW TO RESET AC ADAPTER

If your console has issue with charging, no power or other power issue:

1. Unplug the AC adapter from the wall sockets and other devices.
2. Wait 30 seconds.
3. Plug the AC adapter back into the wall socket then back to the device you want to charge.

‣ Source: Nintendo's guide

amber scarab
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then plug the AC adapter directly into the Switch, not through the dock

amber scarab
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Wait for a few mins for it get some power

wide inlet
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and i have been using the adapter

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for 45 minutes

amber scarab
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But did you do exactly what I posted?

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Sometime the AC adapter need to be reset

wide inlet
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Yes. Multiple times before I even made this post.

amber scarab
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You reset it as well, eh? I didn't think it's a common knowledge.

wide inlet
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it’s not a charging problem i’m sure of it

amber scarab
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Alright, next, try this

cloud heathBOT
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15s

METHOD TO FIX BOOT ISSUE

If you are experiencing boot issue, your Switch won't turn on, etc.. try this:

  • Make sure the Switch is plugged in directly to the AC adapter.
  • Hold the power button for 15 seconds.
  • At exactly the 15th second, lift your finger briefly then press down once to turn the Switch on.
amber scarab
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Also, is it the original AC adapter?

wide inlet
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many youtube videos

wide inlet
amber scarab
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I think you need to return it back to the repair shop then. I'm not sure why it's not even charged to full when they returned it to you.

wide inlet
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bruh

amber scarab
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At the very least, it should have enough power to boot

wide inlet
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that’s more money i need to pay

amber scarab
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No, that's their fault, you shouldn't have to pay for their mistake.

wide inlet
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this has happened before and it turned on after 30 minutes of me waiting but never this long

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it’s not their fault

amber scarab
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But you sent it to them for a repair, no?

wide inlet
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for a separate reason

amber scarab
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So this issue has appeared before the screen repair and you didn't mention it to them?

wide inlet
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It wasn’t that big of a problem then

amber scarab
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Well, now it is.

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You should have told them about it so they can diagnose while repairing the screen.

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But now, you have to send it back again, otherwise we would have no idea what went wrong.

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Maybe a charging circuit issue, maybe a power management chip being naughty, maybe the USB-C port, who knows?

wide inlet
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I may have found the issue@

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The power button is too low down or somethint

amber scarab
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Normally, even if you don't press the power button, when connected to power the Switch will automatically turn on

wide inlet
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damn then

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2 weeks of my switch getting repaired for this to happen

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Great