I bought a the perfect gift card and it’s registered but I can’t add funds to the switch it keeps saying please contact card issuer even though the card says it works and is fine for two of my cards
#I can’t add funds
lime blaze
mighty sage
I bought a the perfect gift card and it’s registered but I can’t add funds to th...
You need to give us more information, it's too ambiguous.
What's the exact name, type of the card?
Who says it works? "is fine for two of my cards" - What does this means? Did you successfully add fund with the other 2 cards? what are those 2 cards?
lime blaze
You need to give us more information, it's too ambiguous.
What's the exact name...
My bad autocorrect it’s a “the perfect gift card” one visa one Mastercard they worked before and the receipt says it was activated also the two won’t add funds it says something about the card not working and to ask my issuer of the card about it
I did ask my issuer said it should be working but it’s not
mighty sage
My bad autocorrect it’s a “the perfect gift card” one visa one Mastercard they w...
I see. Have you tried removing the card from your payment method and then add it back?
lime blaze
I see. Have you tried removing the card from your payment method and then add it...
I can’t even add it on to the payment method
mighty sage
I can’t even add it on to the payment method
Hmm so it isn't counted as a normal credit card?
That's weird, you sure you did it with the same type of card, same account before?
lime blaze
That's weird, you sure you did it with the same type of card, same account befor...
Yes multiple times
mighty sage
Yes multiple times
have you changed your account's region?
mighty sage
And the cards are still from the same place
Hmm I can't explain this. I suggest contacting Nintendo customer support, they do have a better understanding of these issues.
kindred badgerBOT
Requested by BladeSpringSun#4133
mighty sage
Let me know if you figured out the reason. Maybe it's an important info for others to know as well.
lime blaze
Let me know if you figured out the reason. Maybe it's an important info for othe...
Thanks it’s not a card issue it was working on Amazon but not on switch I’ll go check it out thanks again
mighty sage
Yep, I believe this is a Nintendo's side issue.
lime blaze
Yep, I believe this is a Nintendo's side issue.
Hopefully but idk not working so far
lime blaze
Yep, I believe this is a Nintendo's side issue.
It’s my switch none of my cards I have are working not even my credit card
mighty sage
It’s my switch none of my cards I have are working not even my credit card
Sometime it's a connection isue
You can try adding DNS to your Switch like below
kindred badgerBOT
Requested by BladeSpringSun#4133
mighty sage
Or a better way to test is to add the credit card at a different time, on a different Wifi network
lime blaze
Or a better way to test is to add the credit card at a different time, on a diff...
I read switch thing you can’t add prepaid cards in some cases
Apparently :/
mighty sage
I read switch thing you can’t add prepaid cards in some cases
But it did work before. So something changed.
And from time to time, we have report about payment issue due to server, internet connection and various other network causes.
lime blaze
But it did work before. So something changed.
Yea I think new changes :(
lime blaze
But it did work before. So something changed.
Found an alternative I ordered E shop codes on pc game supply it worked