#Google Play Pass bug

26 messages · Page 1 of 1 (latest)

north blaze
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I just bought the google play pass and now i am latterly able to buy every everything in the game for free. I bought all of the premium upgrades, cookie jar about 20 times, 20$ rainbow cookie pack about 40 times. I just dont want this to be a bug and i have to pay for it all. Please someone help

solid stumpBOT
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@north blaze has earned the Unemployed Baker role!

copper gazelle
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When you re-start the game you will be unable to buy everything unlimited amounts of time.

The PlayPass is working as intended (that is, free premiums), but your game doesn't know you have the PlayPass yet so it allows unlimited purchases. Restart your game and you'll be back to having no issues.

You will not be charged for these purchases as they were all done under the PlayPass.

I'd only advise against abusing this if you don't want to ruin your own sense of progression - as if you spam buy packs you can essentially brute force buying a lot of progress in the game which fundamentally ruins it for yourself.

wary marten
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As Kieren said there should be no risk of you being charged for the items. When you bought play pass, did you buy it through the play store with the game open in the background or how did it get done?

north blaze
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I went to buy the tip jar and it was a suggestion when I was filling out my PayPal info. I play on pc

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Yes the game was open in the background

jagged sun
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wouldnt the game detect it been bought so the added things would be a visual bug?

north blaze
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well say the rainbow cookies pack that i buy i am able to spend on anything in the game

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it looks to be like it is fixed cause it says this when i try now

wary marten
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You are seeing prices, that means that play pass isn't recognised on your device. Do you have the same issue in other games/apps?

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Those prices are fetched directly from Google so that means that they are still sending us information that you are not a play pass user.

north blaze
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Everything that I bought one it said it was covered by google play pass and no I haven’t tried on any other games

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And nothing has been changed from my PayPal account other than the 5$ for the pass

wary marten
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So you are seeing the prices, but when making purchases you're not charged, is that what you mean?

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Also, does restarting the game fix any of these things?

north blaze
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Yeah I am getting nothing charged to my bank account. And yes when I restarted my game error codes started popping up

wary marten
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It sounds like it's a flavour of the play pass bug that's going around. Try this for me:

Make sure you have your Google account login. Then clear the app data and cache from the play store app. Then reconnect everything, you're gonna have to log back in, and try to make a purchase / see if the currencies are gone.

north blaze
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Ok I’ll try that when I get home

north blaze
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jackie are you able to hop in a call?

wary marten
north blaze
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just wanted you to walk me the through what you wanted me to try and do

wary marten
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That would be hard since I don't know the layout of your device. But in your phone settings you should be able to go to apps and click on google play, then there should be an options to clear cache or data, and that's what you want to do. Then, next time you open the play store app you will be logged out and you'll have to log back in. Then try the game again and see if the issues are resolved.

north blaze
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i have the game installed on my computer

wary marten
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Oh, I totally missed the part where you said PC. Are you using BlueStacks, or official Google pc games?

north blaze
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google pc games