#DATA LOSS

82 messages · Page 1 of 1 (latest)

silver minnow
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-# Mmm. Lost some stars, JoeMetro has. How embarrassing. Find it, we will try.
-# There should be a star here, but there isn't. How can this be? A thought?
-# Master? Because someone erased it from the archive memory.

IGN (In-Game Name)

JoeMetro

Time

Unknown
Reported retroactively; exact occurrence time cannot be determined.

Location (Server + Realm Biome / Dungeon)

Global.
Issue is server-side
Not tied to a specific Realm Biome / Dungeon.

Bug Description

Account progression history appears to be lost or reset.
Previously achieved class Alive Fame milestones are no longer registered.
Star Count has decreased significantly from 65 to 6.

This is not due to the rework of the fame milestone/threshold system, in Update 1.6.2.0.
Nor introduction of new classes.

What you were doing when the bug occurred?

Unknown.
The issue was discovered after it had already occurred, and no specific triggering action can be identified.

Graphics Settings:

Default

System Specifications:

  • Device: MacBook Neo
  • Processor: A18 Pro 6-core CPU
  • ~~RAM: 8 GB ~~
  • OS: macOS

Video / Screenshot Evidence:

Attached files provided

tidal portal
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bro

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mr realmeye is DEAD

stuck vale
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Hello, jackie. As support stated, realmeye is a third party website.

I'm unsure what we're looking to report here.
If you believe this is a bug and would still like for QA to look into it, could you please describe a way to reproduce it or provide a video?
Please see the information at #1487235193898139779

#

Please note that if QA is able to reproduce the issue, this will lead to an internal ticket to be created to later on fix it in-game. Bug reports are not to restore anything that players might be missing caused by the bug.

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Hey @silver minnow please keep the communication in this server.

These threads are tied to our internal processes, it helps with organization to keep everything here. Thanks!

silver minnow
#

Haha okay!

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Hi Tisamisu!

sand ginkgo
# silver minnow

Jackie, the requirement for attaining stars were changed, instead of the old way which required you to achieve a certain amount of ->death fame<-

The game now requires you to achieve a certain amount of -> alive fame <- in order to get a star. The change was also made retroactively so if you got your stars by getting only 2k death fame or whatever, you will lose the stars if they did not achieve the required alive fame

#

Many people lost quite a bit of stars during the transition, and that was normal, you just need to adhere to the new ways of getting stars now

silver minnow
#

So what I am referring to here, is the rework on the fame system/class milestones, on Update 1.6.2.0 - Star Ranks

stuck vale
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That's correct, so this isn't a bug.

silver minnow
sand ginkgo
#

Additionally this is a realmeye issue... not a game issue from looking into it, try just creating those classes again on the game and let realmeye log it?

silver minnow
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Okay forget about RealmEye

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The in-game graveyard wont let me see older deaths than +2823 days

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Did you wipe the archive?

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RotMG servers are not letting me in atm, so Im not able to share print screen

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Im not talking about Total Fame or "Death Fame" as you now call it

#

When I returned to the game after a long break, all Class Quests were reset to 0

silver minnow
stuck vale
silver minnow
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Do you see it now?

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e.g this Mystic has ~1K Alive Fame

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While in-game says highest Alive Fame is 20?

stuck vale
silver minnow
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OK :)))

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No gaslighting @sand ginkgo

silver minnow
#

Account Progress Lost

burnt arrow
# silver minnow

8 years ago the fame thresholds for classes and stars were significantly lower. I believe they also lost some data during the transfer to exalt. Stars are primarily just a vanity thing, so you're probably better off just playing the game.

stuck vale
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I'm submitting this to QA. I'll update here once I get a response.

silver minnow
fickle fulcrum
stuck vale
#

I'm back. I've spoken with the team.
This will not be added to the bug board.

Here's the info they had to share:

"The player is sending very old screenshots of the game, back from the Kabam/Wildshadow era.
We have made lots of changes to these milestone quests and we got tons of new classes compared to back then.

Its completely normal for the star count to not match what it was 12-13 years ago. They just need to complete the milestone quests again.
We can't edit that anyway and it won't be fair to other players even if we could.

Also, RealmEye is not moderated by us and we can't guarantee that the info displayed there is accurate."

silver minnow
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?????

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This again?

silver minnow
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DATA LOSS

silver minnow
silver minnow
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  • In first screenshot, the Archer shows “Highest Alive Fame Achieved: 146”
  • In second screenshot, the Archer shows “Highest Alive Fame Achieved: 2000+”

Please explain this.

silver minnow
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It's obviously a data loss during the transfer to exalt.

When I returned,
all class quests were reset to Highest Alive Fame Achieved: 20,
except for the current alive fame on those few characters I had alive.

Forget about thresholds and stars.
Stop with the gaslighting and just admit the data loss already.
And give me freebies.
"Just play" and "do it all again" is wild.
JFC.

#

You dismiss RealmEye as unreliable, yet still link to it from your launcher.
At the same time, you provide no official source of game information yourselves.
Funny.

stuck vale
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I understand you disagree, but this has been reviewed and confirmed on our side.
There’s no further action we can take here.

silver minnow
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What has been reviewed and confirmed, exactly?

silver minnow
stuck vale