#support-en

1 messages · Page 399 of 1

fathom meadow
#

Try adding disabled roles or disabled channels and don't remove them before you tell that it works ..

fresh timber
#

I don't want that to happen.

fathom meadow
fresh timber
#

Okay, let me check.

#

Never mind, that was my bad. I didn't realise that ProBot isn't the one deleting the message otherwise It would show Responsible Moderator : ProBot

fathom meadow
#

Send your server at my DM to check ..

#

And sorry I am late, Because I was offline for a while ..

verbal sandal
#

this happened once before and before it fixed itself. the bot is bugged in vc and its playing music from somewhere else. it says it playing nothing
and it wont stop playing it

fathom meadow
paper pelican
#

Why I triggered the Auto mod?

fathom meadow
# paper pelican

Contact @native geyser at DM to enable you to talk here easily ..

paper pelican
#

Ok

steady bramble
#

hi, how to add a specific role as a mute role?

fathom meadow
steady bramble
#

oh..ok

#

thkx

native geyser
verbal sandal
verbal sandal
fathom meadow
#

Glad to hear that panime

verbal sandal
#

tit - le

paper pelican
#

Yes!

native geyser
#

It edits the title on your /profile command

paper pelican
#

Ok thanks

native geyser
#

Like an extra explanation on the card

#

Yw

steady bramble
fathom meadow
#

Mute someone and re unmute him, And drag probot role up while doing that ..

steady bramble
#

ok..lemme try

#

the bot was at the bottom, that was the problem..thkx

fathom meadow
#

you're welcome takeoff

verbal sandal
#

@fathom meadow is that your server in the bio

fathom meadow
untold stratus
#

sry

steady bramble
#

sorry i was in wrong text chanel

fathom meadow
#

If you changed the name of " Muted " role the bot will create another role , Because when you mute someone it searches for the role name ..

steady bramble
#

oh

#

so theres no way to set a specific role for the mute command?

buoyant garnet
#

what is vip protection?

fathom meadow
buoyant garnet
#

any music feature in premium?

fathom meadow
#

#volume

buoyant garnet
#

volume control

#

only?

#

24/7 in vc?

fathom meadow
#

Oh yes

#

24/7 also..

buoyant garnet
#

only these features

fathom meadow
#

Yup

buoyant garnet
#

like i only use @stone cloud for music

#

so if they added some extra music features

#

that would be nice

fathom meadow
steady oyster
#

хуй

#

🔰

lunar quarry
errant finch
#

I accidentally kicked Probot from a VC when I was trying to remove it (forgot I could use /stop) and it wouldn't work. I tried removing it off the server and adding it back but now the only command it will let me run is /setlang. How do I fix it?

frozen pilot
#

you can use # prefix

errant finch
#

ok thanks

frozen pilot
#

Yw

errant finch
frozen pilot
#

Can u send me ss

errant finch
#

sure gimme sec

errant finch
frozen pilot
#

send #play Ruru

errant finch
#

i did

frozen pilot
#

what is ur prefix

#

Type @stone cloud help

errant finch
errant finch
frozen pilot
#

set your prefix to #

#

https://probot.io/dashboard > server settings > prefix

errant finch
#

ok

#

still nothing

lunar quarry
#

can i get in @frozen pilot

#

@errant finch

drag probot role above other roles

then use #play ( name of song)

if there is only /setlang then..

go through every single command and add a role and click the green mark and it will pop up. takeoff

lunar quarry
errant finch
#

wait i dont understand the last one

lunar quarry
errant finch
#

ohhhh ok

lunar quarry
#

good luck.

lunar quarry
clever socket
#

the issue has nothing to do with probot

clever socket
errant finch
#

so how do i fix this then??

lunar quarry
errant finch
#

yeah the only one i can use rn is /setlang

clever socket
errant finch
#

ok

lunar quarry
#

@clever socket !!

#

see this guy @frozen pilot

errant finch
clever socket
#

please stop @・RsHaShX '#٧٦١١ from mislead
@frozen pilot ^^

lunar quarry
#

@errant finch give me your server link in dms

lunar quarry
clever socket
#

<@&675070424748654593> ^^

errant finch
#

so do i send him the link or not

frozen pilot
clever socket
#

he doesn't know what he is doing!

frozen pilot
#

where

clever socket
#

the issue is from discord intergation, it has nothing to do with probot

clever socket
errant finch
#

so how do fix it

lunar quarry
split needle
split needle
errant finch
lunar quarry
#

takeoff.

split needle
split needle
#

Also the command's availability

split needle
errant finch
split needle
split needle
#

Which command?

errant finch
split needle
#

Which command that you want to use?

errant finch
#

/play

split needle
#

Then it's in the music module

#

Ensure it's enabled with the commands in it

errant finch
#

It’s been enabled

#

wait hold on i figured it out sry

#

thank you sm for the help

quiet harness
#

how am i supposed to copy the url now?

#

add something in the beginning like "Shortened url:-"

split needle
#

Click/tap on it and share to copy the link

quiet harness
#

i did that what i get is the big url

#

i am trying to shorten it

split needle
#

It should be the shorten url when copying the image's link

quiet harness
#

its working in pc

#

nvm i got it

#

thanks

patent gate
#

hey using real money with probot is against the rules true?

#

cuz i found someone selling money for credit...

split needle
austere dove
#

Hello, Does @lean badger generate XP for chats in threads???

Assuming
1 - Probot has vision of the channel
2 - Probot was invited to the thread

patent gate
#

k

#

in his dms?

split needle
patent gate
#

ok

split needle
austere dove
#

haha yeah I'm waiting the few minutes it takes to update, to check

#

how often does #rank update?

split needle
#

About 2-4 minutes

austere dove
#

Thank-you.

vivid leaf
#

How do i see the list of command i can use on probot?

dry field
#

I can not choose the roles at reactionroles. Any ideas?

native geyser
native geyser
dry field
#

He is on the top

#

nvm, now it works.^^

native geyser
#

Glad to hear that

vivid leaf
native geyser
#

Not possible like that

nocturne flax
#

hey uh so why is pro bot deleting yt links in a channel even after I set that channel under youtube links thing in automod

rocky pasture
#

Can i use the bot to make a role be able to mute someon that have a specific role and cant mute other people

Why you may ask?
We got a toxic member and i will let a member control him and disipline him to he become a good person

lunar quarry
astral marlin
#

Why can i only set language with Probot?

lunar quarry
astral marlin
lunar quarry
astral marlin
#

👍

lunar quarry
#

takeoff panime.

rocky pasture
native geyser
#

you cant mute roles

rocky pasture
#

not the role but the person who have the specfic role

lunar quarry
#

( Muted) Role you mean?

rocky pasture
#

nvm i will find it out self

native geyser
#

its not possible

rocky pasture
#

what is Aliases

native geyser
#

it makes it so that you can use those aliases while using the command

#

b instead of #ban
p instead of #profile
etc

rocky pasture
#

ah

#

okey ty that was all help i need for now

#

btw enable disbale utilty is still broken

native geyser
#

how so

rocky pasture
#

it acting foolish

#

when i enable a thing it disable other stuff

#

it happend after dashboard got updated

native geyser
#

can you be more specific on what it is disabling

rocky pasture
#

other enable commands

#

i can stream it if you want

native geyser
#

its not supposed to disable any other commands when you enable utility module

digital drum
#

Is there a way to modify the gained experience?

native geyser
native geyser
rocky pasture
#

is easier with stream

native geyser
#

well im not able to join calls atm and as far as i know streaming is disabled in those voice channels

deep dune
#

Hey hi! I'm trying to change the avatar of the bot, where could I find the settings?

native geyser
rocky pasture
#

now i disable /profile look what happen if i tap /move me disable

#

. /profile is poping up as enable

native geyser
#

i noticed that if you enable and disable too fast it happens

#

give it 1-2 seconds before enabling/disabling, i'll contact devs to show this issue

deep dune
native geyser
#

also only the bot owner can change it, if you still have the paid version in the server you can ask the bot owner to change it on https://probot.io/premium/manage

deep dune
#

Uh, okay, yeah I have access to the owner account as well so I'll look into it. Thanks for the help!

native geyser
#

yw

finite canyon
#

Hi

#

I need help in this

#

It's been two days I'm trying to get my daily but always this happen

native geyser
#

devs are working on it will be fixed in a bit apologies

finite canyon
#

Ok tnx

cunning tundra
#

<@&675070424748654593> The bot's embedded messages keep on appearing as blocked messages
Is there any ways to make it send normal messages?

coarse gust
#

Who want to see my br@

#

It colour is pink

#

Bro or bra

viral sundial
#

.

viral sundial
coarse gust
#

13.i hate u

fathom meadow
nocturne flax
viral sundial
#

#warn @coarse gust swearing

lean badgerBOT
cunning tundra
viral sundial
nocturne flax
coarse gust
#

What •_•

viral sundial
#

yw @nocturne flax

coarse gust
#

Guys robbox

nocturne flax
coarse gust
#

Lol

viral sundial
nocturne flax
#

Probot's song is not coming out. I don't have a play option

viral sundial
#

and enable probot's dash commands

nocturne flax
viral sundial
#

no

nocturne flax
deep sierra
finite canyon
deep sierra
#

on it, let me check what is going on :-)

frozen pilot
#

Not dashboard Ruru

brisk nimbus
#

Can I show Lyrics with Probot?

native geyser
#

currently no

brisk nimbus
#

Thank you for the info

native geyser
#

np

tidal ember
#

Hi, I purchased ProBot Prime, but unfortunately I cannot use the Prime features.
I tried setting up multiple reaction roles, but I can only use one, cause it says it is Prime only.

native geyser
#

it says premium only not prime only

tidal ember
#

So?

#

Which one is the premium one?

native geyser
#

so those features require premium tier 2, not tier 1

tidal ember
#

Okay, I understand.

native geyser
#

tier 2 is premium

tidal ember
#

Thanks!

native geyser
#

yw

lunar quarry
#

i need to talk with dramex in smth about translator role..

#

can someone mention him

spring arrow
#

please tell me why my server's slashcommand has only one command

native geyser
native geyser
lunar quarry
spring arrow
native geyser
#

yw

native geyser
#

have you tried dm'ing him

lunar quarry
#

i didn't. : v

native geyser
lunar quarry
#

i need to talk with him a little..
can someone tell him? peppo

native geyser
#

you can just dm him y'know

lunar quarry
#

he is closing his dm dude

native geyser
#

and this channel is for probot related questions only so please dont keep the channel busy unless you have a question regarding the bot

native geyser
native geyser
#

too bad

lunar quarry
#

hmm good luck.. takeoff panime

primal coral
#

Link for vote @lunar quarry

lunar quarry
#

vote

lean badgerBOT
lunar quarry
primal coral
#

Oh thx

lunar quarry
#

anytime panime.

native geyser
dawn tulip
#

How u add bot?

native geyser
dawn tulip
#

Ok thanks

#

Bbg

native geyser
#

@lunar quarry read the channel description please

dawn tulip
#

Do you gotta be owner or admin

#

@native geyser

native geyser
#

for what?

nocturne flax
native geyser
#

alrighty

nocturne flax
#

Hello, i am trying to update probot commands, i toggle on the /warn, but then on the server the command doesn't show up, any help?

native geyser
#

hello, please use the regular prefix for now devs are working on a fix for the slash commands

nocturne flax
#

thanks a lot 😄

native geyser
#

yw ^^

subtle hill
#

Hey , when can I transfer the credit to another account

native geyser
#

when your account is a month old

nocturne flax
#

Hello I want To Report A server who spam level probot

#

@native geyser

native geyser
#

is it an Arabic server?

nocturne flax
native geyser
#

report to RJ#0007 in dms please

nocturne flax
#

Okay

warped timber
#

I can aplly as support?

#

@native geyser

native geyser
#

we're not looking for more peeps atm

warped timber
#

For tr lang?

native geyser
#

for that too

warped timber
#

Ar?

native geyser
#

for that ask in #support-ar cause im not responsible with arabic side

warped timber
#

Ok

nocturne flax
#

Hello

native geyser
#

hi how can i help you?

lunar kelp
#

how do i addmod perms to a role

#

i forgot the command

native geyser
#

https://probot.io/dashboard -> select your server -> automod

lunar kelp
native geyser
#

https://probot.io/dashboard -> select your server -> moderation module -> edit commands -> add enabled roles

lethal fossil
#

Probots dashboard doesn't seem to be working

#

For me

#

This message appears

native geyser
lethal fossil
#

K

lethal fossil
lethal fossil
#

That's what it looks like

native geyser
#

weird can you try again by clearing your cache, and maybe on another browser too

lethal fossil
#

K

#

It was the browser thx

native geyser
#

yw

unique blaze
#

Hi

#

I have an issue, where in my channel, only Im able to play and pause music, the other members are not able to do so

#

Its shows "this interaction failed" for them

#

But when I try, it works without any issues

native geyser
#

do you have a dj role set on dashboard?

radiant berry
#

Who made Probot?

native geyser
#

Dramex#0001 is the main developer

radiant berry
#

thanks

native geyser
#

yw

hot shoal
#

Um hey can we reset the levels in 1 server, Idk how?

native geyser
#

yes you can

#

#help reset

lean badgerBOT
# native geyser #help reset
**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

#reset [text / voice / invites / limits] [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex
#reset limits @Dramex

native geyser
#

as its shown in the examples

hot shoal
#

Oh thank

unique blaze
hot shoal
#

🙂

native geyser
#

yw

native geyser
native geyser
#

yw

unique blaze
#

It shows Select... For DJ Roles

#

In the dashboard

native geyser
#

so there is none, i see, can you click on edit for play command and let me know if there is anything set there

unique blaze
#

Okay, will do

#

This is what I can see

native geyser
#

so there is no issues from bots side, must be discord bug, can you ask your members to try with default prefix (#play)

unique blaze
#

The others are not able to use any command actually. Including play, pause, and resume

#

Hm, I see. Thanks for the help anyways, yeah, Ill ask them to try that

native geyser
#

keep me updated please ^^

unique blaze
#

Will do for sure

weak coyote
#

Hi there!

Looking for some help on Leveling.

Especially Voice, since leveling that feels weird. After 2 hours voice I'm at level 16.

#

According to Probot.io Dashboard Level 15 should take atleast 2 days.

jovial mountain
#

Hello

native geyser
jovial mountain
#

Give xp feature available?

native geyser
jovial mountain
native geyser
#

yw

weak coyote
jovial mountain
#

One more question, card is showing like this sometimes

native geyser
native geyser
jovial mountain
native geyser
#

yw

native geyser
# weak coyote Something like this?

correct, though keep in mind that if you have 'remove with higher role' option enabled it'll only work for its own group, for example text only reward will not be able to remove voice only reward

unique blaze
native geyser
#

here is one more thing, even if you set it for voice only people still need to send a message to get their roles since the bot is only able to update the stats when people gain text xp

restive sinew
#

Hello, there is a functionality of your bot that I do not understand, it is about reaction roles, according to the principle, by checking an emoji, we receive a role that has been defined but in the options of the bot, impossible to select a role to assign

weak coyote
native geyser
native geyser
weak coyote
#

True, thank you so much.

native geyser
#

yw

viscid gyro
#

howdy
seeing an issue where the welcomer has stopped sending dm's to new people
can someone assist, please?

native geyser
#

can i see your welcomer settings please

viscid gyro
#

how do?
a screenshot ok?

native geyser
#

yes

viscid gyro
native geyser
#

can i see the image part too please

viscid gyro
native geyser
#

is the image smaller than 3mb

viscid gyro
#

not gonna lie...
i don't even remember what that image was

#

almost definitely, yes

native geyser
#

let me test the image

viscid gyro
#

kk

native geyser
#

apparently the image isn't there anymore (the link is broken) so if you reupload it it should start working again the rest seems alright

viscid gyro
#

what about the message part?
do we think the "send an image" part is messing with the "send a message" part?

native geyser
#

nope thats not supposed to cause an issue

viscid gyro
#

people aren't getting the message, either

native geyser
#

text and image work together so if either has issues then neither works

viscid gyro
#

ahhh
ok

#

let me test with a new image

native geyser
#

alrighty

viscid gyro
#

turned off the "send an image" bit
works now

#

bueno
thank you!

native geyser
#

yw ^^

brisk lantern
#

the command /resume doesn't work

#

Die Anwendung reagiert nicht means the application doesnt react

native geyser
#

there is a discord bug with slash commands use the regular prefix for now please

brisk lantern
#

okay

#

ty

#

now the bot doesnt react anymore

nocturne flax
#

bot offline ?

brisk lantern
#

i dont know

long moss
#

Hey guys!

#

Did someone else encounter this bug?

#

Almost all slash commands got duplicated

#

I'm trying to set everything up correctly, but this drives me crazy

#

Could someone pls guide me through this?

deep sierra
#

@long moss just type anything in the chat

#

we moved from guild commands to global commands

#

typing anything in the chat will solve this for you

#

and try refreshing your client by Ctrl + R

long moss
#

Done, the problem is still there

deep sierra
long moss
deep sierra
#

will remain same

faint tangle
#

Hi

oblique gulch
#

Hello

#

@Admins

#

@light elbow

#

@native geyser

#

@native geyser

long moss
native geyser
native geyser
red pewter
#

hey which tier do i need to use temp link?

native geyser
#

Both versions support that

oblique gulch
#

I need your help

#

Ruru

nocturne flax
#

Hello, i was wondering if there was a way to auto-delete /xxxxx commands requested on a chat (auto-responder), let's say after 20 seconds

deep sierra
oblique gulch
#

Probot doesn't hear my friends commands

#

What should I do

deep sierra
#

wait until it does

deep sierra
#

is probot offline in your server

oblique gulch
#

@native geyser

#

Pls help

red pewter
#

same on Voice Online

native geyser
oblique gulch
#

Regular prefix

#

Probot only listens my commands

#

Not my friends'

native geyser
native geyser
oblique gulch
#

Music commands

deep sierra
oblique gulch
#

Only

deep sierra
#

you have to invite it

red pewter
deep sierra
native geyser
red pewter
nocturne flax
#

hello i have a problem with probot credits

weak coyote
#

Is there a way to reset rank levels for each user?

deep sierra
native geyser
#

#help reset

lean badgerBOT
# native geyser #help reset
**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

#reset [text / voice / invites / limits] [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex
#reset limits @Dramex

nocturne flax
#

Hello, i was wondering if there was a way to auto-delete /xxxxx commands requested on a chat (auto-responder), let's say after 20 seconds (sorry reposting)

deep sierra
#

oh it is already there lol

nocturne flax
#

i'm sorry, but i found it like 30 minutes ago, but not anymore, it like vanished xD

nocturne flax
#

i have a friend who is going to make a new account so hegave me all the credits he have (400k) but after i used the command to check my credits i saw nothing and my friend no longer have his credits and i checked the transaction history and its clear for my account and my friend account

deep sierra
#

Oo

nocturne flax
#

@deep sierra oh okey so i misunderstood something, but my question is : on a /command trigger (auto-responder) ((not moderation)) is it possible to have the message auto-deleted ?

#

its probot

nocturne flax
deep sierra
nocturne flax
#

great

#

waiting for this new feature then 😄

#

i'm also the kind of person to have ideas, from worst to best, do you mind if i pm you when i imagine something ? it can be a full list in 2 weeks but also 2 suggestions in 3 years.

deep sierra
#

sure, i sent freind request ^^

nocturne flax
#

yes, thanks

#

i'm not going to send you anything, unless i find something

deep sierra
#

feel free to DM me anytime

nocturne flax
#

thanks, good luck

deep sierra
nocturne flax
deep sierra
#

your records don't show the credits

#

let me double check that

nocturne flax
deep sierra
#

can you screenshot the transactions history

nocturne flax
#

even on my friend account

deep sierra
#

i wanna see if you were having the 400k

#

before

nocturne flax
deep sierra
#

yea

nocturne flax
#

and how can i show you?

deep sierra
nocturne flax
#

let me fix it real quick

deep sierra
#

tyt

#

or should i say tyt inspect elementing

lunar quarry
#

dramex
can i talk to you in dms?
about Many things Pwease

brisk lantern
#

is there a way to change these settings for every command?

#

?

weak coyote
#

Can you change the leveling card to exclude voice?

frozen pilot
weak coyote
#

I have

brisk lantern
frozen pilot
frozen pilot
#

Unfortunately

weak coyote
brisk lantern
frozen pilot
weak coyote
frozen pilot
brisk lantern
#

oh ok 😭

#

ty

frozen pilot
wicked falcon
#

for some reason

#

i equip my background it wont ever work when i do profile

quaint sentinel
lunar quarry
deep crow
#

Is there a way to adjust how much experience someone gets when they send a message or are in a voice channel?

lunar quarry
wicked falcon
#

also whats the difference between ID backgrounds and profile

lunar quarry
#

@quaint sentinel anas^

light jungle
#

.

lunar quarry
thorn oar
#

Hello

dim beacon
#

I make commands with an autoresponder, answers everything to the last 2 does not answer, I create new ones and answers them. Help?

lunar quarry
#

@thorn oar

thorn oar
#

I purchased premium

#

For the probot

#

But the dashboard still has me locked out of premium features

lunar quarry
naive night
#

😊

thorn oar
#

That's asking a lot

lunar quarry
#

can i help you.? @naive night

naive night
lunar quarry
#

you must try to kick the premium bot from ur server and re invite him.. @thorn oar

lunar quarry
thorn oar
thorn oar
tawdry pebble
#

Yo

#

How can i change my profile stuff

terse patrol
#

Hello! What do warnings do? Is there a maximum until a ban?

native geyser
native geyser
lunar quarry
tawdry pebble
#

How would i change the background and stuff

terse patrol
#

Thank your,

#

*you!

native geyser
thorn oar
native geyser
tawdry pebble
native geyser
# thorn oar

let me do the answering part please as its clearly my job

thorn oar
thorn oar
#

Hire me

native geyser
#

congratulations on your success, please do not keep the support channel busy unless you have any questions regarding the bot

thorn oar
#

I love the probot so what's wrong with a premium subscriber helping out?

native geyser
#

we're already here to answer and more people are making it more confusing for both staff and users who are trying to get help so let staff do their job

thorn oar
#

Like I'm about to drop my subscription service just because of inadequate care towards this situation

#

I can't help? U can't say thanks? That's all my point is

native geyser
#

it seems more like you're just using the subscriber title for this but again you're free to do anything, as i mentioned above please do not keep the support channel busy if you do not have any bot related questions, you're free to help as long as you follow the channel rules, thank you

weak coyote
#

Is there a way to auto delete bot commands after they've been used?

native geyser
#

https://probot.io/dashboard -> select your server -> depending on the command utility/moderation/music modules -> edit commands -> scroll down and you'll see it

weak coyote
#

I want the bot to do it for other bots too, any idea?

native geyser
#

probot cant do it

weak coyote
#

Oh, I'd need another bot, thanks!

native geyser
#

yw

weak coyote
# native geyser yw

Any suggestions? Even though it's not Probot related. I've got Probot + Atlas running.

native geyser
#

i dont really use bots so i dont know, sorry

weak coyote
#

Ok 🙂

nocturne flax
#

how can i make the bot send a message to every new joiner

native geyser
#

https://probot.io/dashboard -> select your server -> welcomer

nocturne flax
#

I can not!

nocturne flax
native geyser
#

click on the link -> click on your servers picture -> click on the module named 'welcomer' -> create a message (the bot will send that message every time when someone joins)

nocturne flax
#

Screenshot (4 мая 2022 г. 21:42:51)

#

Fuck!!!!!!!!!!

#

I'm bombing!!!!!!

native geyser
#

click on the picture of your server as i mentioned above

nocturne flax
#

I clicked

native geyser
#

do you see the welcomer module now

nocturne flax
#

😭🤬

native geyser
#

did you click on either of these?

#

cause the only reason why you can not see it is because you did not select your server yet

gray torrent
#

Why ProBot Music is of poor quality and the sound is cut off

native geyser
#

might be overload or discord issue, after slash commands update discord started having some issues

weak coyote
#

Can you add images to auto responder?

native geyser
#

not directly but you can add image links

weak coyote
native geyser
#

if the bot has embed permissions no

#

and yes you can reset xp

#

#help reset

lean badgerBOT
# native geyser #help reset
**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

#reset [text / voice / invites / limits] [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex
#reset limits @Dramex

native geyser
#

is the default prefix

sand schooner
#

Hmm
The prefix for the server is / but it says #top text

native geyser
#

/ is slash commands its not the default prefix

sand schooner
native geyser
#

there is regular prefix
there is slash commands
slash commands is a discord thing and will always be active and you can not set the regular prefix as /

#

since its for slash commands

regal marsh
#

Hey is it necessary to execute any comand in order to probot use the latest changes from the web? It keeps moderating messages from another bot I already told to exclude xD

fathom meadow
#

<@&675070424748654593> ..

native geyser
past gull
#

Please tell me how mass mentions work?

frozen pilot
chrome furnace
#

<@&675070424748654593> i have followed the directions here on how to embed reaction roles, but alas they are still not working

low nest
#

Hi support what ppint do <@&675070424748654593>

#

Point*

untold flume
#

@chrome furnace what's not working exactly?

chrome furnace
#

the reaction roles arent giving the role

untold flume
#

@low nest nothing important you can use them for events

#

@chrome furnace drag the bot's role above other roles

chrome furnace
#

already done

chrome furnace
#

i read all the old posts before posting myself

low nest
#

Like i can do shop what i do with?

untold flume
#

Reaction roles should not have any moderation permissions @chrome furnace

#

#help points

lean badgerBOT
# untold flume #help points
**Command: points**

A server based points that can be given by moderators.

**Usage:**

#points - see all points
#points [user] 1 - set the points of a user
#points [user] +1 - increase the points of a user
#points [user] -1 - decrease the points of a user
#points [user] 0 - reset the points of a user
#points reset - resets all points
#points [role name] - filters the points by a role

**Examples:**

#points @untold flume 1
#points @untold flume +1
#points @untold flume -1
#points @untold flume 0
#points reset
#points Admin

untold flume
#

@low nest

#

You can't buy anything with them

chrome furnace
#

they shouldnt its the preset role as defined by discord

untold flume
untold flume
low nest
#

@untold flume can i make when someone get amount of point get role or make bot give role to someone when do or say something i wint do when someone say secrt word get one point then he get role can i do that

chrome furnace
#

Sorry it's small ss from phone

regal marsh
untold flume
#

@chrome furnace i see these permissions are considered as moderation permissions try removing them

#

@low nest no actually you can't do that you have to give them by yourself

chrome furnace
#

which ones?

low nest
#

It*

untold flume
chrome furnace
#

@untold flume which perms do i need to remove?

low nest
untold flume
#

Idk which one exactly try removing one by one cause most of them are considered as moderation permissions @chrome furnace

#

@low nest aight

low nest
#

Who i use ot?

#

#help rep

native geyser
#

its just a cosmetic, and currently disabled for everyone

low nest
native geyser
#

its disabled from our side and we currently do not know when it'll be turned on

low nest
#

........

worn heron
#

Okay noice

#

I love probot

chrome furnace
#

@untold flume i removed all perms from the role and still not working

worn heron
#

Hes in my server

low nest
worn heron
#

Sadly

stone osprey
#

hey, im having some problems when editing a sent message

chrome furnace
fathom meadow
quaint sentinel
mild trout
#

hi guys can you tell me how we can see graph about the server?

fathom meadow
#

<@&675070424748654593> ..

quaint sentinel
drowsy grail
#

I was charged twice for premium

#

And it shows on my server twice

#

Then when I click on the server it still prompts me to buy

#

instead of using it

native geyser
#

if you'd like a refund or merge for the second premium let me know please

drowsy grail
#

Yes, I see the same server listed twice. And when I click on, for example, anti-raid, it prompts me to buy again

native geyser
drowsy grail
#

A refund would be good

#

Oh I see, its not the same bot

#

As the existing probot

#

That makes sense

#

But yeah a refund for the second one would be great

native geyser
#

alrighty can i learn the number of the bot you want us to refund

stone osprey
drowsy grail
#

premium2871

#

thanks!

native geyser
#

alright 2871 is the number, i'll contact to main dev though he should be sleeping atm so it might take some time

drowsy grail
#

its okay, I'll check back in a week if it isnt processed

native geyser
#

you can check back in a day or two so i can update you with the process

wicked falcon
#

can someone explain me what the difference between ID backgrounds and profile backgrounds are?

nocturne flax
#

How do you get the probot to automatically welcome new members to your server

native geyser
native geyser
wicked falcon
#

thanks

native geyser
#

yw

drowsy grail
#

how does premium work? I invited the bot to the server, now there's 2 probots, and I don't seem to have access to the premium features

native geyser
#

kick both and only invite premium

wise plaza
#

Anyway I can have the bot use custom emojis?

native geyser
#

1)go to your discord servers chat
2)
if you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV
if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
3) copy the sent message and paste it on dashboard

wise plaza
#

I'm trying to setup reaction roles with it as well, any way I can add a custom emoji reaction?

native geyser
#

on reaction roles module click on 'add reaction'

wise plaza
#

Yep, do I need to do anything fancy or just the reaction name?

#

Nvm I found it 👍

native geyser
#

https://probot.io/dashboard

  1. from embed messages section create an embed message and send it to your server (the message you have to select basically)
  2. from reaction roles section select the embed message you just sent
  3. add a reaction
  4. add roles by clicking on the plus signs right next to the reactions you added

this is how you set reaction roles ig

native geyser
#

that will work

chrome furnace
#

I did everything, even removed all perms from the roles and it still doesn't work

#

Antony was helping me earlier and then stopped out of nowhere

native geyser
#

is the bot not giving the roles or what is happening be more clear please

chrome furnace
#

Not giving the roles....

native geyser
#

can i see your reaction roles settings

chrome furnace
#

Yea one sec

#

@native geyser

native geyser
#

is the bots role above other roles + does it have manage roles or admin perms

chrome furnace
#

I'll double check the bot pens but I believe so

ashen sandal
#

I need help, the option to send a welcome message from the probot is not working on my server, if anyone knows how to speak Portuguese to help me better I appreciate it.

native geyser
#

can i see your welcomer settings

ashen sandal
#

yes

native geyser
#

can i see the image link too

ashen sandal
chrome furnace
#

@native geyser it didn't have the perms

wise condor
#

hello

#

helppp

native geyser
native geyser
native geyser
chrome furnace
#

I'm trying to get someone to test it

wise condor
#

we bought probot prime and this happend before adding him to the server

native geyser
#

well thats about your discord 2FA, not probot

wise condor
#

never happend to me

native geyser
#

i do not know why its triggered but as i said it is legit your 2FA authentication code and it has nothing to do with probot itself

zealous snow
#

How to type an emoji in embed

native geyser
ashen sandal
native geyser
#

does the bot have permissions to send messages and images in that channel?

zealous snow
#

I can't do an animated one with the slash command

#

?

native geyser
#

you need nitro for it
you can manually do it but you'll need the emoji id, which im not really sure how to directly get apart from this technique above that requires nitro for animated ones

zealous snow
#

How to get the emoji id <@&675070424748654593>

native geyser
#

i think you can get an answer for it on google

ashen sandal
native geyser
#

i see, try logging off and logging back in on dashboard

ashen sandal
#

worked, thank you

native geyser
#

yw

charred ridge
#

Anyone help me set up my discord real quick with just a music and translation bot

#

Would greatly appreciate it

native geyser
#

probot doesnt have translation feature, it does have music though

#

by default it is already set so you just need to use the commands

charred ridge
#

I also don’t get why when I give someone moderator status I still have to give them permission

molten acorn
#

Hi

#

I have a report, where do I report it?

native geyser
#

what is the report about

molten acorn
#

About selling credit !!

native geyser
#

is your report in arabic by any chance

molten acorn
#

Come here

#

private

native geyser
#

then report to RJ#0007 please

twilit marsh
#

can someone help me, i dont know how to create channel for incoming people

molten acorn
twilit marsh
#

i mean how to change it because its basicaly in general

native geyser
charred ridge
native geyser
native geyser
charred ridge
#

I just haven’t used it

#

Ok

molten acorn
native geyser
#

if he's not answering you that means he's currently afk and will not be answering me either

native geyser
#

yeah waiting

#

or you can try to contact to No Comment too

molten acorn
#

yes

mild wind
#

<@&675070424748654593>

#

how do you add text to a react for role?

native geyser
#

https://probot.io/dashboard -> select your server -> embed messages module

mild wind
#

ok

#

because I have 3 reaction roles but only 2 texts

#

I need that 3rd text

#

I got it

#

🤣

twilit marsh
#

and how do i stop the old welcome bcs it make the welcomer in the welcome chanel but in the general server is still the basic welcome text

#

i mean this

split needle
twilit marsh
#

thanks a lot :D

hollow mirage
#

probot levelling isn't working for me, the probot role is the highest it can be in the server

faint fox
#

How reset rank in server ?

solid cosmos
#

<@&675070424748654593>

faint fox
#

why is not repond me

solid cosmos
#

If an support didn't answer you after 3m any player can help

faint fox
#

?

solid cosmos
#

Don't care

solid cosmos
#

That how

faint fox
#

yes i did it but it not working

#

@lean badger

solid cosmos
#

You can do it in your server

#

Or

#

If you have admin

#

In this server

faint fox
#

yes is my server

solid cosmos
#

Invite me pls

faint fox
#

but the bot not repond me

solid cosmos
#

Oh maybe support

faint fox
solid cosmos
#

Well help

#

Hmmm

#

I'll sent you things in private

vapid bobcat
#

I was wondering if I can play a youtube playlist with probot? I copy and paste the link but it only plays the first song.

native geyser
faint fox
solid cosmos
#

Ok support came bye

clever abyss
#

help brother

#

i no spek good english

native geyser
clever abyss
#

but how i us dachbord

native geyser
clever abyss
#

vietnamese

native geyser
clever abyss
#

yes thank

native geyser
vapid bobcat
#

is that exactly what im supposed to type? @native geyser

native geyser
#

yes

native geyser
#

can i see a screenshot of your dashboard settings please

#

all modules ig

vapid bobcat
#

@native geyser okay got it to work thank you

native geyser
#

yw

native geyser
fierce thorn
#

How do i turn off the pings

#

For level ups

native geyser
#

https://probot.io/dashboard -> select your server -> leveling system module -> remove [user] from the message

proper river
#

Hey happy eid, wanna ask why when am using /colors it doesn't show anything

primal oriole
#

Yea no slash commands are working for me

#

commands work but not slash

native geyser
native geyser
tall cairn
#

Hi, to have the premium rank is it automatic or not, I ask how I paid the premium yesterday on my server?

native geyser
#

it is automatic

faint needle
#

Hi my mute is kinda broken can anybody help me with it

native geyser
#

elaborate please

faint needle
#

When i try to mute someone it just doesn't work

#

They still can talk in chat normally

#

I think i know the problem but i tried to fix it didn’t work + my server has a verification system where you press on the reaction to be verified

faint needle
native geyser
faint needle
native geyser
#

are you hiding the channels by any chance with your verification role

#

like can people see the channels upon joining or they need to click on the reaction first

faint needle
#

Yes i am infact hiding most of the channels

native geyser
#

well then keep in mind that people can not send messages in channels they can not see so setting the send message permission for those channels is pointless therefore you can just leave it as /

#

apart from that its just discord issue

faint needle
#

Ok one sec

#

Oh yeah i forgot to tell you one of the visible channels is chat

#

People without the verification role can still see the chat but can't type unless they verify

#

So should i hide the chat?

native geyser
#

that would be my suggestion

faint needle
#

K give me one sec

#

It is hard to test this with this device i am using(i am using a very bad device can't change it) would you help me ?

native geyser
#

sure you can invite me in dms

faint needle
#

K

native geyser
#

wicked falcon
#

was this intentional

#

battfiled

native geyser
#

was what intentional exactly?

wicked falcon
#

"BATTLEFILED"

native geyser
#

ah i didn't notice it

#

lemme report it to devs thanks for bringing it to our attention

wicked falcon
#

yw

soft wren
#

I've just purchased premium, but it said something about someone else purchasing it?

#

And I'm still unable to access the premium features.

native geyser
#

invite the bot via https://probot.io/premium/manage first then you'll have access

native geyser
soft wren
native geyser
#

i mean where is it saying that someone else purchasing it

soft wren
#

It went away when I clicked contact support, and thus why i'm here haha

#

Is there anyway to see history with the account?

#

Like transaction history? I dont understand why it would say someone else bought it, as Im signed into mine to make the transaction. Same account associated with Discord.

native geyser
#

is there anyone else who purchased premium tier 1 or two for that server we're talking about?

soft wren
#

Not that i've ever been aware of lol, I used premium on a different Moderation bot months and months ago but thats all.

#

As i'm owner, and the only one who has permissions to add bots, etc.

native geyser
#

then there is no reason for it to say someone else is purchasing it, this is the only possible reason

soft wren
#

.. Alright lol, so..?

native geyser
#

so that means you can just invite your premium bot via https://probot.io/premium/manage and start using it

soft wren
#

Ah, amazing! I never got a message or anything in regards to that. On my control panel it still just says to purchase premium haha.

#

Thanks for the help!

native geyser
#

yw ^^

nocturne flax
#

It's normal that this happens? i tried in 4 different browsers and nothing changes

native geyser
#

not normal, can you try clearing your cache

nocturne flax
#

ok, im gonna try

native geyser
#

the website is working as intended and there are no issues therefore the issue if from your side but i can not really tell how to fix it

drowsy grail
#

what is "voice online"?

nocturne flax
#

cloudfare affects the page?

native geyser
#

it might

native geyser
solar quail
#

I need some help here, i just paid for premium tier 1 but it didnt change anything on my panel and now when i click get premium i still see the different tier levels instead of my active subscriptions

#

<@&675070424748654593>

#

<@&675070381861634048> i hope you speak english

native geyser
#

and dont mention the arabic support

solar quail
#

got it

nocturne flax
#

I am having trouble to understand custom commands.

I want to add this command #gulag @cedar cedar and this command should take away all the current roles and add "gulag" roles .
And when I use the command #release @cedar cedar the command should remove "gulag" roles and restore all the previous roles.

Is it possible?

#

Q2:
I have 2 roles.
RoleA and RoleB. RoleA is a role higher in the hierarchy than RoleB(which are the roles for bots)

When RoleA uses #lock command it also locks the channel for RoleA even though RoleA has all the necessary command as RoleB.

How do I fix this

#

I used #lock command and it also locked the channel for me.
On my alt account where I have ownership this does not affect

solar quail
#

<@&675070424748654593> If i want to use probot prime do i need to have the regular probot also in my server so that i can access the dashboard or is there another dashboard for the prime bot??

#

i think the answer is yes but i would just like a confirmation on this as id prefer having only one bot with administrator etc. permissions

split needle
split needle
weary glacier
#

I accidentally paid for premium twice for one server, is it possible to get a refund for one of these? will it charge me twice for one year?

split needle
weary glacier
#

yeah, I'll have to see if it actually charged me twice or not

#

cause I canceled one but

#

it's also not working yet?? does it take a bit? or have I somehow broken the site

#

it's definitely the right server I paid for tho

#

very strange

quaint sentinel
weary glacier
#

ahh, thank you

quaint sentinel
#

yw

nocturne flax
#

Hello

#

how do I make the Probot to play music

fathom meadow
#

<@&675070424748654593> ..

fathom meadow
nocturne flax
#

<@&675070424748654593> need help

fathom meadow
#

@nocturne flax can you say your problem right away?

nocturne flax
#

Probot added me to a server automatically

#

The server's owner said he bought ad so it happened
Because probot has access to my profile.

#

how the command works TEMP

#

It has 4 arguments but no description, I don't know