#support-en
1 messages · Page 378 of 1
you may misremembered
maybe idk
I set up a leveling system through probot for one of my servers, but it doesn't seem to be working. It is at the top of the roles and has all the needed permissions, yet when I check rank it says "0/max"
check and enable the utility module on the dashboard
It's enabled
I am trying to create a Embed with the pro bot, with a URL but the pro bot don't send the message
can you take a double check?
also check for no xp roles/channels
can I see the embed editor?
its not working in my server
yes sure, wait a second
enable the moderation module
Did I do something wrong?
the url works with the title/author
if you just want to send only the link, just paste it in description or content
okay, thanks.
I'm trying to add reaction roles to my server and I can't seem to get it on any specific channel. What should I do?
create and send an embed message first
I did that but how do I send it to a specific channel?
I got the roles set up in reaction roles too. I just can't get it posted.
send from the embed messages module
there's a send messahe button under the embed editor
Okay I sent the message and it added the reactions but how do I get it to automatically give the role to the person reacting?
Oi probot, got a question
there's a + button next to each added reaction
if no role shows up, move the probot role higher in your server role list
no as discord don't actualy allow bots to store users' messages
better to ask it instead of waiting and become the question taker
Ok so , whenever i get the bot to play me something it suddenly keeps disconnecting
In voice chat
bot keeps disconnecting the voice channel or the music having issue?
The music
try change the voice channel's region to when it gets better
The region of the channel is automatic
don't let it as automatic
I am using "dubai" as a region since it gives me 9ms
So i need to choose automatic
Or i should choose eu ?
that's one of the reasons the music having issue
it's better to choose a specific or the channel will be rolled to random places available
you can try change it to brazil or eu to see if it get s better
If so why i am not having problems with my voice ? Plus i just changed it to rotterdam and the issue is still occurring
Since it is the closest region to me
Please the xp for levels is calculated base on minutes or 2 minutes? Please i need help
the region may only good for you but not for the bot
no actual amount being told but it should be >1 minute
Does probot support spotify links?
no
Oof😧
No actual amount? Like i don't get it
like I don't know the actual cooldown to get xp
but it should be longer than 1 minute
I just brazil, japan, all us regions and yet i am still having this issue, it irritates me :/
Who program the app? You're working for them you should know
As shown, it is 250+ and this is brazil
then I have no idea how to resolve it
and bot's ping tells nothing and not related to the voice channel's region
I'm not the one who developed or have any contribution to the bot in the coding side
I see thank you for your time
tap on the + button to add role
so you want the bot to do things that are not possible for any bot?
heyo i need support
i set the message welcome thingy up like this with the sizes
but it turns out like this
reset the possition of the avatar (to 0) and reposition it
okay will try, btw how do i know if it is in the middle
cause idk how wide the message is
do some caculation
the blank bg is 200(?). use it minus the width of the avatar and divine by 2 and replace that with the cord left box
alr alr ty man
wait the bg width is 400 not 200
It doesn't seem to want to save the role.
still does the 100 on avatar width is teh same as 100 of teh width ?
have you tapped on save change?
Yeah
no
the bg width is larger
can I see the rr setting?
only with the text but the text is not the image's width
Which is which thing? Not great with abbreviated terms.
hmm i wanna do it in the middle xd but its kinda annoying to find the middle even with calculations, its because it aredifferent sizes
reaction roles settings
you can upload your own image for easier positioning ig?
#reset text all
Thanks
make sure the moderation module is enabled
Where can I do that?
btw @split needle it is 400px width and 200px height i suppose
and not some weird measurement
on the dashboard of your server https://probot.io/dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Thanks
yea
how come if i add a 400 width by 200 height it looks like this
does that mean the thing isnt centered or what?
check the positioning of them
ah nvm it is right yeah
What am I doing wrong?
check and enable the command, module on the dashboard of your server
or check for enabled/disabled role/channel in the command setting
Hi can we add exp point to anyone with pro bot?
<@&675070424748654593> ..
#help reset
Reset text/voice/invites xp points for all or specific members.
#reset [text / voice / invites) [all / user]
#reset text all
#reset voice all
#reset invites all
#reset text @Dramex
currently not possible
ok ty
yw
when is it possible? we previously use mee6 and want to replace with pro bot but rank not able to bring over
i dont have an information regarding that im sorry
<@&675070424748654593> how come it wont show the full name?
I can help when no support in the channel :)
read it again
make the name box wider
ah okay
When I'm in the mood .
and stop using this channel if you have no question about the bot
Hey
hello probot I had about 350 thousand I open Discord and type c I didn't find anything from the credits *Resolve, please, quickly I'm so sad
Hello , i had 1.21m credits and then tbh i am stupid and someone tricked me into transfering it all by saying that this is onother bot not probot but when i transfered the credit it was probot's so please you can check my transfer history, its a totaly different to a different account , so please by any means can i get it back ?
<@&675070424748654593> ..
can i help you?
elaborate please
apologies but there is nothing we can do about this
How much is 1 exp? For example, 1 exp is 3 messages or 1 exp is 5 minutes for a voice.
we cant really say much about it considering xp gain is randomized but you usually get more than 1 experience point
you can check your transactions to see what happened to them
I do
Nothing
thats not possible 
It is
show me a screenshot of your transactions please
I had 350k credit I went to see how much I got I did not find anything I went to the transfer history of the site I couldn't find evidence or anything that would let me know who took them Please solve or replace me
this might be what happened to it, i cant say much since i cant see the timelines
on transactions it shows who you've given them to
Damn
.
here is what happened to it
@fringe hamlet we have arabic support #support-ar
they already helped u
Go to #support-ar for easier supporting
Is there a way I can give the user exp or level?
No
I need help with English language
I can hardly understand you so just go to #support-ar instead
ok so what is your problem ?
Already tell above
I had 350k credit I went to see how much I got I did not find anything I went to the transfer history of the site I couldn't find evidence or anything that would let me know who took them Please solve or replace me
Help me please
Not when he's using a translator
unfortunately I do not have access to this, ask the admins ..... ;-;
Head to #support-ar
I've told you many time. We could provide better support if you just use your main language instead of trying to interact in a language that you're not much knowing
<@&675070424748654593> Is there anyway to add roles by clicking a reaction I quite need it in my server thanks.
go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.
Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Hey, does anyone know how to make the bot automatically add a role when someone joins?
<@&675070424748654593> ..
I'm not support but go to probots dashboard then head to auto roles then add the role.
Thank
Np
@snow canopy ??
has anybody been having the issue where probot playing music will pause / skip around in the song? apparently it's been an ongoing issue for a few weeks now in my server and i'm not sure how to fix it
Get to dashboard > your server > automode module , select a role but it must be lower than probot role + doesn't have administration..
Try changing between voice channel region until it gets better..
Yea I was doing something.
See channel topic
Check the channel rules.. If you need to help someone make mention after 5 minutes.. Then wait 5 minutes again.. If no one replied you are free to help..
Oh sorry
Np
<@&675070424748654593> I've tried to add roles to reactions but it doesn't ever save I'm confused of what I'm doing wrong?
Did you create embed message first already??
Yep
Hmm nvm.. Try to send the embed message to the server ..
To this server?
Oh
Did you send it already??
So like resend it because I've already sent it
What is not working with you then.. The bot doesn't give roles?
- from embed messages section create an embed message and send it to your server (the message you have to select basically)
- from reaction roles section select the embed message you just sent
- add a reaction
- add roles by clicking on the plus signs right next to the reactions you added
this is how you set it up, let me know which step you're having issues with @snow canopy
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
I've done all of that that's why I'm in here.
Oh
then what is not working?
Step 4
i assume no roles appear when you click on plus sign?
Correct
in your server settings -> roles -> drag the role name called 'probot' all the way up
after doing that refresh the website and add your role
yw
me when english
where can i trade my CREDITS
<@&675070424748654593>
By :
/credits user:@user amount:credits amount to transfer
Hey! Can you help me?
The bot does not give out a role in reaction. When a person clicks on the reaction, the bot simply sends in private messages to the participant that he cannot take more than one role, although the participant does not have this role
This is fact..
The member can't get more than one role..
In reaction roles..
I understand, but the participant doesn't have this role, and it wasn't even, he wants to get it, but he can't
Did he get any role except this?
He used to work, everything was fine. But when 100 people switched to my server once, the bot seemed to break down on my server
It is lags in the bot..
Try sending the embed message again from website..
These are roles with zodiac signs, no one had them, today the guys went to the server, and can't get the role. They click on the reaction, and the bot only writes it to them
I tried to do it too. I even reset all the settings, it still doesn't work. I even rolled it from the server, and invited him to the server again
Invite me to your server in dms
Maybe you have Russian-language support? It will be easier for me to explain
#support-int
@native geyser ..
wdym
like xp things
elaborate what you mean by 'xp things'
Danya#1234 Done ..
<@&675070424748654593> Whats the point in credits?
#mute 933763963404034150 spam
:white_check_mark: @David5327hx muted from the text! :zipper_mouth:
<@&675070424748654593> ..
Thanks
Hey question here, is it possible to upload a gif into an embed?
Recommendation ping support to get a higher chance of response
what can I do credits :
Buying premium / prime
Get profile / id background photos by credits
Hmm thx
So Hey question here, is it possible to upload a gif into an embed? <@&675070424748654593>
Use the gif link and add it in embed
yw
so it's not possible to have a gif without an ugly link in it?
Yess...
The bot might not send the link with gif.. It will send the gif only if you added the link..
Its not like every bot does the same thing.
idk that seemed logic to me but yeah ofc not every bot is the same
Also do you know how to buy premium/prime?
I said it seemed logic to me to just have the possibility to have gifs without posting a link
but again, not every bot is the same
@blazing cedar just add the link of gif and the bot will not send it
yw
this /skip
Thanks
yw
?
See channel topic please
sorry
@nocturne adder hi, can I help you
Np
how do you set up roles? like reaction roles?
You can't.. Just only way to be active in channels..
dashboard
like what cmd
hm ok
@fathom meadow i can reset all rank
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
why i cant get lvl
ty
where ? level or rank ???
oh
rank is a guild level
but level in your profile its global level
so to get server level you have to write messages and be on voice channels
@nocturne adder
ok ty
What’s the different between ProBot and ProBot Prime?
how do i get reaction roles to work
<@&675070424748654593> ..
in dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
but it didnt show up when i added them
OKAY I CAN FINALLY SPEAK💀
I need help making roles bc Carl bot and pro bot are being stupid and not working
my leveling system dosent work I put it to for when reach level 5 it gives you a role but it didn't give the role
<@&675070424748654593> ..
oh
?
do you save dashboard ?
yes
ok
and admin role please
is there an option for roles which gain more xp
<@&675070424748654593> ..
no

How do I have it so that in an embed, the bot would @ a role?
<@&roleid> @digital lily
yep
Not seeing any changes, resulting in
Don't forget to put &
yw
Did you vote before it?
Okey, do you have any multiaccounts?
I don't have one
this is the most common cause of the error
hey i got this when i try to get my free daily
<@&675070424748654593> ^
are you using a vpn?
Can you try again after a day?
I'll but sameone said its a ban be cause i used more than one account and i did not this the first and my name in the site is diffrents from here and i have the same credit
Nope
So for the name issue, try changing your user name on discord
About the error on there, just try again tmr if it still orcur
@slender ridge try not to answer if a supporter already started answering
alright 
the name issue solved ty
what are they the other way to get credit expect the daily ?
Voting for the bot on top.gg
already but is voting and daily is the only way ? that will take sooo long
Yea those 2 are the only ways
prime music off?
was lagging as hell yday, right now tryed again, bot joining but no usic started
nvm, guess as a 18+ track.
hi,
i am atm searching for a good bot to log server activity. Therefore i was testing probot... is there a way to show actual roles plus the change in the log, if a user role got added/removed?
example:
USER-X has been updated.
Roles :
✅ HolyMoly
Roles added :
✅ Verified
sure, try #roles and setup a log channels for roles/user activity or mod channel..
What's the difference between @stone cloud and @lean badger
thanks
but that doesnt give me a log like
the log looks just like
so it doesnt contain the other roles the user actually has
@wanton apex @rigid marlin check channel topic before helping others
oops sorry
The log is only that
Having it to mention all other roles may take it to character limit in embed message and may also make the bot being overloaded, causing lag while using
ok thanks
Probot on my server won't send the welcome message and picture when someone join. What should I do?
(I'm not really good at this)
anyones music on probot really laggy today??
How do I use Probot to send language warnings and moderate in my server
Everyday
true lol but today was insane. took 15 minutes to get through a 4 min song
Can I see the settings?
Go to https://probot.io/dashboard, select your server on the left, go to automod module and set up the features there
Be sure to also check their settings in the ⚙️ icon
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
May I ask in server or dashboard?
Dashboard
The text message is blank
Oh
But picture also won't show up. Is it sync together?
Yea if you have them both enabled and the image sends with text msg
Do this effect to bot joining server?
:white_check_mark: **@GrimGunz warned! **
I tried twice. It still didn't work.
How?
Ur legit stevephobic
#mute 858092552015970374 making the support channel busy for no reason
:white_check_mark: @GrimGunz muted from the text! :zipper_mouth:
Is the image bigger than 3mb? Or you just disabled the text and still have the image to send with it?
Maybe It's bigger than that let me check.
oooh it is 3.5mb
It works now. Thank you so much!
Sad life Steve boy
?
Nothing u cool
why does probot constantly cut in and out
Issue with music
On fixing now
can you try the music now?
@last salmon@glacial karma
Hi how to add welcome messege
https://probot.io/dashboard, select server on the left, go to welcomer module and setup it there
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Thanks
How do I add reaction roles? I already got them all set up but there’s no area to select the channel to send the message to
- from embed messages section create an embed message and send it to your server (the message you have to select basically)
- from reaction roles section select the embed message you just sent
- add a reaction
- add roles by clicking on the plus signs right next to the reactions you added
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Alright thanks!
i keep getting kicked from logging in on probot website
try switch to another network connection or use a vpn
how can i fix this?
they just need to wait for 1-2 more days
How long is Probot allowed to keep logs of messages in case they get deleted?
Well, not logged, just holded in case the person deletes it
it don't store message datas actualy
How does it know when does a message gets deleted and what did it contain?
It just get the data of the deleted/edited messages from discord and then use it without saving it
So theoretically it gets that data up to 2 weeks, I've seen it only doing so for the last 24 hours though
It can see messages which are 2 weeks old, not store them
And that's the limit discord made for the bots
But some people have deleted messages that are under that period but it isn't sent to the log channel
Can it see the channel which have message being modified in?
how do i set it up so that i can see logs
Yeap, it works perfectly if the message gets deleted in the same day
You mean set up logs?
Go to https://probot.io/dashboard, select your server on the left, go to logs module and set up what you want in there
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
thank you :D
Guess there's also another limit developer made to the bot I think
To prevent overload mainly
Probot is not working in my server
Yea that sounds reasenoable, how long can I not worry about it not going over the limit?
Maybe a week? Not too sure
What is not working actualy?
Any way that you can confirm a number?
I have no clue
Never checked it
Thanks for the info anyway
No command is working
What no command?
You actualy tried all the command or just some from a specific category?
Nothing is working
Some

Check on the dashboard of your server if they and their modules are enabled or not
Or maybe you haven't invited the bot to your server
Amd #bal is not a command, not even a thing in this bot
I mean #credit
.
Modules are in which section
the left panel when getting in your server dashboard on the site
How do i see leaderboard of the top level in my server?
How many left to i can transfere credits §
/top
12h left
is it possible to make probot dm on ban/kick and not on warn and its pointless in my opinion to have it on warn.
not possible but feel free to suggest it in #573053418017521664
Ok ty
is it possible to enable leveling for voice but not for text?
<@&675070424748654593> ..
Just set all the text channel as no xp channels but it'll be risky if you want to add reward roles for it
ty!!
Hello! Is the bot able to send twitch or YouTube notifications?
for now no
Is there any other way to get Credits than voting?
https://probot.io/daily is the only other way we currently have
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Thank you so much
Thanks for answer.
Do you think the bot will have it in the near future?
<@&675070424748654593> ..
a planned feature
Do you have any possible time range? As if it's going to be in the next half a year or this year or something?
If you don't mind me asking.
Help
I'm doing /clear but it's not deleting any messages
The bot has permission to manage messages and the command isn't blocked, but still I do /clear 197 in a channel with 198 messages, and it just doesn't delete anything, it says deleted 0 messages
no info being provided regarding that @hazy swallow
it can not delete messages older than 2 weeks
Oh oki :(
how can i be a supporter here?
by helping ppl or there's a test or what?.
and thanks.
<@&675070424748654593> ..
hi, for english side we're currently not looking for people, for arabic side however ask in #support-ar
listen , i'm an arabic guy , but i can talk english and i can help in eng - ar
i need to be a eng supporter more than ar supporter xd.
when the chance will come?
dunno
what.
dunno?
Okey thank you for the replies :)
What is the command to change the server for the custom probot?
<@&675070424748654593>
#vip move <bot number>
Thank you
I'm trying to get the bot into this server but it's not joining. 872682441196851230
Okay it joined but now when I go to kick probot and access the dashboard with the custom bot it doesn't allow me to access the dashboard unless I bring probot back into the server
<@&675070424748654593>
kick the premium and add it in again using the vip move command
Thanks
can you get the auto responder to respond to pings like @flint niche or @ here or respend to a message where the trigger word is in
<@&675070424748654593> ..
By staying in a voice channel
You can with here and everyone ping but not with specific user/role ping for now
ok
You can see them on https://probot.io/commands
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Hi
Hos can get to me 10m credits And more, does he unite his way?
<@&836705505731936257>
<@&675070424748654593> i want to change the embed i created on accident
but idk how i can create a new one cause it wont elt me
let*
and i also cant edit the embed
on dashboard click on 'embed messages' module
use #support-ar instead please i dont understand you
tyyy <3
yw
Is there a way to shuffle the music queue?
currently no
alright thanks
btw @native geyser how do you make it so they can select multiple emotes under a post
is that at the reaction roles part?
okiie ty
yw
Hi, the Pro Bot doesn't send lvl up texts in its selected channel. Anyone knows how to fix this?
hi, make sure utility module is enabled
How do I enable it?
https://probot.io/dashboard -> select your server -> turn on the module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Okay, its already enabled
How can i loop a queue?
u can only loop one song
Why pro bot i can't edit settings pro bot because always says log into your account
Hey, I added an Embed for my Discord Server and want to add 2 Reactionroles to it. The first one works, the second does not. Does anyone know why this happens?
<@&675070424748654593>
<@&675070424748654593> ..
I have to ignore some of the roles like the one to whom I have given the roles of the staff, they can put the link but they do not say anything to them.
You must log in to your account to save the data for every changes..
Did the bot send DM message after click on the reaction?? Or it actually doesn't give any roles??
You don't need them to send links or don't send links?
Good afternoon, no one knows how to make a check on this bot " roles by reaction ". In the bot panel itself, I did everything, but how to transfer this panel to the channel?
You need to send the message in specific channel? 🤔
I mean that when I log in, I can log in even 100 times, but it says that I have to log in to continue
Its lag from website.. Try after 24 hours to login again or try another browser..
Yes, the panel is ready, but how do I move it to the channel?
I use opera GX
Get to the embed module > your embed message that you choosed in reaction roles.. Then send the embed message from the button below..
The button is at the bottom ..
@vernal plank ^^
?
@vernal plank try after 24 hours..
It work on chrome
So use chrome..
Maybe I don't understand something, but there is no button here
In the embed module..
Did you already create embed message??
How to enable the reaction-roles
1 - https://probot.io/dashboard --> Login , select your server
2 - Reaction Roles , Add New Message
3 - edit the settings :
1- [Embeds : The Embed message that you created (already)]
2- [Choose a message : The Embed Message that you (already sent)]
3- [Add Reaction] = Select the emoji , The role
4 - Choose btw (Toggle or Give or Take)
Toggle : This type adds/removes the roles depending on whether the user has the roles.
Give : This type adds the roles whenever a reaction is added/removed.
Take : This type removes the roles whenever a reaction is added/removed
Is the embedded message in the same tab? If I'm not confusing anything, it turns out something like this:
When I attempt to send the Embeded message It doesnt show up on my server. I also do not see the roles in the plus next to the reaction emojii
Is this in embed module??
Drag probot role up + check of there is no element empty in the embed message
Go down.. You will detect a button with your language or idk.. It means send.. Click on it and select the channel..
In embed module ..
@dreamy monolith do you need Russian support??
Thanks, I tried that and attempted to send another message. ill wait a few mins to see if it receives on my server.
yw
In the "Embed" category there are only 2 attachments: select an attachment and check. About going down below - in the screenshot, I lowered the bot's website as much as possible, then it's impossible to go down somewhere
If you have Russian specialists, then yes
Get to #support-int > Mention intиk#9540
Maklord, do I have to add all of the elements to the embed message or can I select content fill it out and be good?
You must fill all elements..
Ahhh, that is my problem!
Not all elements.. If there is one empty fill it
Ok, but I can hit the x and remove one I added to the currently crafted message.
Yes..
yw
<@&675070424748654593> wut is the max lvl for vc
<@&675070424748654593> ..
Hello! I've had Probot on my server for a good while now. My moderators were able to assign points through the points command, but now it won't allow them. I have the administrator role, so I can award points, but I'm not always around. Can anyone tell me what the requirements to be a points manager are?
100 ..
Administration
But you can edit roles that can manage points in dashboard
In the points command
Ah, I'll check the dashboard. Thank you. Idk what I might have changed on my server that blocked them from access to it.
yw
it did not give me the role and it did not send a dm either. pretty weird
hm then can u guys do a xp command bec it hard to get to 100
hey is that possible auto give out roles based on monthly voice rank
im doing this manually per month
Send reaction roles settings please
You can suggest in #573053418017521664 but Ddevelopers are already working on it..
Yes.. From leveling system module
i did and wym Ddevelopers are already working on it?
On your suggestion..
There are people suggested for that also
oh i see okay
thank, tell me when it updates or comes
oh i was giving out roles on the last day of month by doing top voice month
Yw.. Ok
is that levelling system can modify by momth?
Yes.. According to the number of level
sorry idont see a option on the dashboard as monthly
Np
Maklord
I have 2 questions, first is the easy one. If I pay for premium, can I customize the bot avatar and name on my server?
first reaction role
and the second one
#vip avatar (image link)
#vip username (name)
@final geode choose toogle option
In the first one
the first one works, the second one does not
Make the second one : give option not toogle
Thanks.
The other question is: I created this as a test. To my understanding, I would get to this role "Beholder" if I was connected to a voice channel for aroun 18 min. The bot's role is above the "Beholder" role. But I've been connected for more than 30 min and nothing happened.
does not work either
@polar moss did you already received message of new level ??
Also check if there is no xp roles
@final geode are you sure the problem is at the second one not the first one??
Yes
No message.
@polar moss choose channel..
@final geode
Toggle : gives / gets roles after click on reaction..
Give : gives roles after click on reaction
Takes : takes roles after click on reaction
Check these options in the second reaction role.. If not worked send your server in dms
Even though I want voice only? I thought that was only for Text Channels, if that was the case.
My idea is that people will log into a voice channel to study and the longer they are connected over the days, the highest their rank.
ill send you the server in the dms
Oh ya.. Check if ulity module is enabled in dashboard..
If it disabled the bot won't give xp
@polar moss send your server on dms..
Iam arbic I don't speak English 😭
#support-ar
Thanks❤
yw
@untold flume continue with @polar moss @final geode please
When I type, “#rank” does probot display minutes since it has joined, or in server history?
for voice and text chat rank i mean
when you type it
probot show you your text,voice level
to know when you joined discord and server type
"#user"
<@&675070424748654593> ..
@lunar quarry see channel topic please
I can help when supporters are not here.
Pro bot invite link
<@&675070424748654593> I just have a general question. What are the rules about playing music on your server using pro bot? I don't want to get into trouble for allowing someone to play something they shouldn't. Idk if that makes sense or not. For example, one of my members wants to add some anime music from youtube. Is that allowed?
It display the date according to discord system..
Yes..
By write the name of music or add YouTube link..
Thank you!
yw..
how do you make it so like your friends cant skip the song
Get to dashboard > your server > music module > the skip command > make specific roles can't use the command..
..
Hi there, I'm trying to get the #color and #colors commands to work on my server, but every time the command is used, it gives me an empty color list. I'm figuring I need to be able to add color options to it manually, but I can't find where in the dashboard. Can someone help me?
Make roles named with numbers
Ahh, I thought it had to be done in the dashboard somewhere 😄
Example :
Role called 1 .. Make it's color : blue
Also another role called 2 .. Make it's color : red
Thanks, that helps a lot!
yw..
How to probot play music???
/play
Yes..
Eeerrrrr....
??
Yes..!
Get to dashboard > your server > music module > the #play command.. Choose channels can play music on it.. @steady linden
1 minute
I honestly apologize for being annoying but my decorator does not like me for music
?
@steady linden can you explain please.. What message do you get??
By using play command
yw..
yw again..
Do users get less exp on voice channels if they are on mute?
@polar moss no
Ty!
yw
Hello is there any way to convert leveling xp/levels from mee6 onto probot?
Or any way to assign levels manually? 🙂
No
Oh in that case, one more question please,
when im putting in level requirement for role reward, is the voice experience and text experience taken separately or do I have to achieve both to get the role reward?
Or I just have to achieve given level in voice or in text to get the role.
Achieve both
Hey
How can i add an emoji from my own server in the LEVEL REASON MESSAGE?
thank you !
Is there any way to disable the voice xp requirement?
So they get the role just for text xp?
@nocturne flax hey , 1)go to your discord servers chat
2)
if you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV
if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
3) copy the sent message and paste it on
@hazy swallow set it to 0
Thx
thanks a lot!
yw
yw
How do the reaction roles work?
<@&675070424748654593> ..
How do I set up reaction roles:
1- head to the dashboard https://probot.io/dashboard then select your server.
2- enter "Reaction Roles" module
3- Click "Add Message", then select an embed. You can manage these embeds by heading to "Embed Messages" module.
4- Click "Choose a message", and then select the referred embed message where the selected embed was sent.
start adding reaction roles by clicking "Add Reaction". there would be a (+) button where you can select the role referred to this reaction..
is there a way to give os take xp from someone?
For this section here, are all the roles here able to see things like the server's dashboard and things like that or?
Is there a command to test my welcome messages?
There is a command for reset xp only :
#help reset > #commands
Only administration permission can edit the dashboard..
but only reset?
No..
@warm flax yes
Hi again, how do i add colors into color list ? 🙂
Nevermind my friend found out it's #setcolor ^^
Why is my welcome message not working and sending the welcome message?
That then begs the question of what does that specific box do then? Does it allow all roles in that box to use these commands unless otherwise noted by editing each command or?
Those 2 commands have no connection tk each 
If you mean the "#colors" list then just make roles with name only number and lower than probot role and give them each a color. The "#setcolor" command is use for changing an existing role's color
Do you have image enabled?
It's for marking roles that can use mod commands. Further setting can be done in each command's setting
Thank you!
Can I see the setting of it?
Alright then make sure the bot can send messages in the set channel (having administrative permision will bypass this)
Enable the image, set the image to send to another channel than the text one, save, and then disable image and save again
it works now, thanks
Does pro bot gives xp even tho people spaM?
No as it has cooldown to give xp
ok
No
Also avoid mentioning other language support
Sorry I thought they were en supporters. 😅
then we can only earn probot currency by voting??
Voting and get /daily
ok
The + button
If no role show up, make sure the probot role is higher in your server role list
Question... do voice and chat levels cap out at 100?
<@&675070424748654593> ..
yea
Oof, no way to change that by any chance?
hi
no for now
if it is necessary, developer may increase it like they did before
sorry 🙏 🙏
When you say "if it is necessary", you mean on a case-by-case basis? Because, if so, how would we go about requesting that?
if many people request for it
Ah, ok.
how do i send a message where people can react to it to get roles
send it from the embed messages module under the editor of the one you want to use
ok thanks ill try'
Hi, what is the command to reset #top?
#help reset
Reset text/voice/invites xp points for all or specific members.
#reset [text / voice / invites) [all / user]
#reset text all
#reset voice all
#reset invites all
#reset text @Dramex
How do i report a user in probot
For using their credits illegaly and against discord tos
hey , you can Dm "No Comment" And Give Him Proofs and he will give him blaclist
Okay
next time check the channel topic
Ok.
Hi. rank command return error in my server, but it still work with /command and choose user by hand.
anyone knows how to fix it? thanks guys
the targeted user need to interact with the bot for a while before it can get that user's data
I mean <prefix>rank in this case ".rank" does not return result, but the regular /rank can do it
now that u mention that, there are people who never use bot command but bot can check rank of some people, and others, it return a rank.png
like this
yea the rank.png fix is this
about the prefix not working, idrk
so rank.png is a known issue and are fixing, correct?
not actually a fixable issue but it's a common one and can be self fixed
Halo
Hello, Our server has completely stopped working in terms of pro bot we believe. An admin of ours set up the bot and left without telling us anything so we are checking if everything is operational? No music, no rank check, no levelling it seems.
https://probot.io/dashboard -> select your server -> server settings -> reset settings
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
after the plus button in reaction roles, what do I need to type?
<@&675070424748654593> ..
will this reset my levelling? all of my members dont want to lose exp
it will not reset xp
it tells me to type a role but when I type it, the role doesnt get added
can you please dm me?
i would like to explain in depth
do you have admin perms in that server?
@cunning tundra drag probot's role above other roles
Xscape Official
i dont want the exp or the structure to be reset
just so it starts working again
it shut off yesterday
it will only reset dashboard settings
which will turn on all the commands and reset its enabled/disabled channel/role settings
so not change any of my layout?
you said nothing is working so apparently someone messed them up, you can either edit all commands one by one and try to figure out why they're not working or you can just reset dashboard settings
it will not reset any server based things including user xp
Hmhmhmhmhm
which is pro bot
can i help you?
No
try out one of the commands with slash commands (/top for example) then let me know the bots response
same for music commands
try kicking and reinviting the bot (it will not reset anything apart from the bots role order, you should elevate it after reinviting the bot)
منو عربي ؟
#support-ar
@native geyser i can send you a big picture to show whats happening
we have pro bot (gatekeeper) but another entity called Mercer who is also seemingly pro bot
no commands come from gatekeeper only mercer
is there a setting that allows you to reroute commands?
as a premium setting our admin may have had?
only 1 bot per server you cant use multiple bots in the same server
well kick the one you do not want to use
yes its the premium bots role
so its premium
and our admin is gone
therefore the premium function
doesnt work
you said there are two premium bots in the server, and i'm saying you can not use multiple paid versions in one singular server so i'm asking you to kick the one you do not want to use
I actually dont know which ones are premium or not, i just know that 2 entities are coming from probot, one is free, the other is premium. Our admin that had the premium one is gone and the normal one that isnt premium is the only function thats working, not the premium function. I think I've figured it out
i just need to buy premium 2897
do i just need to add it by buying premium bot?
normal one looks like this
can you please confirm
so it just has its server name changed
yes
who is the premium bots owner?
is that person in the server?
hes not in the server anymore
no
therefore the function doesnt work right?
so can you please confirm the process of me gaining control of the same premium function
so that the settings may continue
well you need the bot owner to reinvite the bot
@lean badger
there is nothing you can really do since the bot owner is not here
yes you can invite the new bot you'll get
can i help you?
and it will take the place of the one that I cant get back from the owner of the old bot?
it will keep all the same settings and continue wehre the last one left off?
levels and embeds
it will keep the same settings yes but you'll get a new bot
i bought premium
it works now
thank you
i understand how it works
the bots are just bots dedicated to your server
but keep all the same commands
as the dashboard settigns
i almost reset my dashboard settings...
<@&675070424748654593> ^
One more question, if i disable the leveling system and then re enable does it reset the level?
Say pls
/repeat
It will only work for current song playing
No
K thx
Check channel topic
Again
What i did wrong man.
<@&675070424748654593> ^
Firstly you have to type /ping
And see the ping of the bot
And wait 4 minutes maybe and see the lag and if its lagging again kick the bot from server and invite him again.
And if its didnt work then the problem from the bot and the stafd will fix it.
@neon cargo
helps nothing
<@&675070424748654593>
okkkk
Yes
try change the channel's region to brazil if that fix
how to?
I wanted to say it but I can’t
go to the voice channel's setting
Ok then when you vote you'll get some credits.
you can stop if a support already answering
I did and nothing happen
Nah its help and if its doesn't help ill tell him to change the region.
Ok im sorry
Continue with the another.
#mute @lunar quarry 1d still trying to be in the support channel after verbal warn
:white_check_mark: @^ RsHaSh..X ` muted from the text! :zipper_mouth:
@spice crown getting any dm from the bot after voting?
it could be an api issue from top.gg or something
the bot could dm you from before right?
yea maybe an api issue
I just tried voting and the bot didn't dm me
Hi, is it possible to add reaction roles to an existing embed already? So without having to do it again using ProBot embeds?
no for now
Thanks for the answer, I have other questions, I have just started using ProBot.
- What are the advantages of the Premium?
- Is it possible to see the ranking (whether textual or vocal) daily / weekly / monthly and in case reset only one of these?
- Is it possible to see the ranking (I mean the leaderboard) as an image? Then with the respective icons of each user.
Is it possible for someone else, like a admin to use probot the same time I’m using it, or am I able to give ‘em access without giving my passcode. So that they can work out the server while I can monitor them
<@&675070424748654593> ^^^
Sorry, to bother
how to win credits pls ?
<@&675070424748654593> ..
- you can see the advantages of premium it in #664737031414480896
- you can see the day/week/month ranking in your server with top command but they reset automatically in a set time so you can not reset it manually
- no but feel free to suggest it
you just need to grant them administrative permission (the actual permission, just the role name)
get /daily and vote on top.gg
welcomer bot is not worming
it just says a wild @real ether showed up and its not from the probot
can I see the settings?
can I see further of the image part?
just the background category
use another image or make that image into a png or jpg/jpeg
the bot only support the 3 types of image above for welcomer message
Oh alright ty
Okay thank you
Bot is lagging. Every few minutes the music stops for some time then it comes back. Is there anything I can do to improve this issue?
Ping is:
try change the channel's region to brazil
Is that where the bot is located? I'll try that, thanks
How to use
