#support-en

1 messages ยท Page 371 of 1

native geyser
#

like it doesn't even respond?

wise blaze
#

It answers but does not delete

native geyser
#

oh the auto-delete feature

wise blaze
#

yeah

native geyser
#

devs was thinking of disabling it im not sure of the current situation i need to ask them

wise blaze
#

๐Ÿ˜•

native geyser
#

well i don't really know the reason

wise blaze
#

At least make this feature available only to premium members

native geyser
#

i can suggest that

wise blaze
# native geyser well i don't really know the reason

:/ i dont understand why the dev team want to delete this feature... it's verry usefull and save a lot of time in managing a discord. This avoids having to waste 10-15 seconds scrolling to the moderation channel and entering the cmd .... Unfortunately these 10-15 seconds are often too late and the damage is already done.

wise blaze
native geyser
#

lots of servers lots of delete requests might be causing issues idk

wise blaze
native geyser
#

yes

wise blaze
#

๐Ÿค” I hope they will study the question :p

jaunty ice
#

is the bot server doing well?

native geyser
#

yes?

novel comet
native geyser
#

please use only one support chanenl

#

#support-ar

zinc flume
#

Hi, if you banned someone with probot, since it deletes all their msgs, is there anyway to get them back?

native geyser
#

nope

zinc flume
#

Ah

#

k

#

I see them in the discord search thing

#

does that mean discord just hasnโ€™t processed the msgs are gone?

native geyser
#

it sometimes happens so maybe

zinc flume
#

ah okay

#

thanks

native geyser
#

yw

nocturne flax
#

how do i vote again

flint socket
#

Hey guys!

#

How do you add a spotify playlist

#

to an audio channel?

split needle
lean badgerBOT
split needle
#

as spotify is not supported

fierce arrow
#

For some reason, adding songs to the music queue makes it skip the currently playing song and play what you added to the queue

#

Any way to fix that?

gray marlin
#

Hey is there a message deletion logging feature?

tranquil quail
#

Is there any way for ProBot to log the message containing the bad word so that mods are able to see context, but itโ€™s deleted otherwise? (Please ping in replies)

split needle
split needle
gray marlin
#

Ty!

tranquil quail
#

Thank you!

hollow gyro
#

I have auto role set up so when a new member joins it will give them โ€œunverifiedโ€ to keep out trolls so people have to verify before getting full access to the server. I find sometimes more often than not, the role wonโ€™t even be given to the newly joined member. Any ideas on why this may be?

tranquil quail
#

We do the same thing and don't have any issues, so i'm not sure why it doesn't work.. Maybe it's a permissions issue?

#

Also, does anyone know of a way to get the autologger to not log certain channels?

hollow gyro
#

Thatโ€™s what Iโ€™m thinking but this issue only happens every now and then.

#

Which stumps me

tranquil quail
#

That.. is really odd. Is that role under the probot role? It might keep getting moved above by accident.

hollow gyro
#

Ooh let me check that.

#

So the ProBot role was under โ€œunverifiedโ€

#

Iโ€™ll see if it starts working now :> thanks for the help

tranquil quail
#

Happy to help! I would just say keep the bot and admin roles at the very top of your roles to avoid issues. As an example, our roles are set up like this:

tranquil quail
untold flume
#

@tranquil quail currently no

calm cypress
#

ูƒูŠู ุงู†ุดุฑ

untold flume
#

#chat-ar / #support-ar

hollow pasture
#

I'm sorry if someone has brought up this issue before, but I'm currently struggling with the embed function of probot. I'm setting up the server rules and roles- things like that, and probot isn't posting/'sending' the embed message at all.

I don't get an error message, and the embed isn't too many characters, as I tested it out beforehand by posting the whole post [footer, title and all] manually to see if that was the issue. ๐Ÿ˜“

hollow pasture
# split needle Can I see the embed editor?

Oops, I thought I already got back to this- I'm sorry!
I ended up searching in here to see if anyone else was having similar issues, and I found out the problem!
I was creating fields to utilize the nice boldness of the "Name" segment, without giving it a "Value", because I wasn't aware that it needed one.

Thank you so much, though and I hope I didn't bother you. ๐Ÿฅฐ

wraith crag
#

hello how many role probot can make? please

split needle
primal scroll
split needle
formal mulch
#

Hi, how can i edit my profile

split needle
formal mulch
split needle
#

/title

formal mulch
split needle
#

No

cloud wren
#

@split needle can we add levels to a member with a command

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like

#

ehhhh

native geyser
#

not possible for now

cloud wren
#

hmm

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ok

static inlet
#

hi

native geyser
#

hi how can i help you?

crisp wadi
#

I need help when i create reaction role to give role roles on list dont show up

untold flume
#

@crisp wadi drag the bot's role above other roles

crisp wadi
#

ok thank

untold flume
#

yw

crisp wadi
#

it's work

untold flume
strange fern
#

Hello guys i have a question
I always monthly buy nitro booster but idk why my nitro badge level still same ??
Anyone can help me ?? emoji_265

untold flume
#

@strange fern this channel is only for probot-related questions so please ask your question in #chat-en instead

untold flume
#

yw

native geyser
#

#1 ~ ๐Ÿ‘‰ Go to server settings, Roles.
#2 ~ ๐Ÿ‘‰ Add Numbered Roles Like The picture down.
#3 ~ ๐Ÿ‘‰ Save and go out.
https://i8.ae/7hM2w

Now you are ready to use this colors.

/colors
Shows the colors list

/color number
Choose/change your color in server.

to remove your current color: /color 0

#

yw

chilly pagoda
#

A little question about the reaction roles, I can't figure out how I can set it to choose a role ( basically the available roles are not showing up in the drop-down picker)

What am I doing wrong? ๐Ÿ˜„

M] Edward.: @Gamyng Plays drag the bot's role above other roles

#

I just scrolled up my bad xD

idle summit
#

@mental marsh

marble cedar
#

Is it possible to transfer data to another user?

native geyser
native geyser
native geyser
chilly pagoda
#

thanks @native geyser I figured it out ๐Ÿ™‚

native geyser
#

yw ^^

marble cedar
native geyser
#

profile transfer is currently not open therefore no you can not

marble cedar
#

uhhh alrighty

severe rock
#

how to make roles for my server?

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please tell

native geyser
#

creating new roles for your server?

austere fog
#

Is it possible to send a message whenever someone leaves the server ? If yes how ?

native geyser
#

you cant sent a custom message but you can set logs to see who left your server

austere fog
#

Oh okay thank you

native geyser
#

yw

steel kraken
#

<@&675070381861634048>

untold flume
#

@steel kraken ?

steel kraken
#

ุงู†ุง ุจุนุฑู ู„ูŠู‡ ู…ู‚ุฏุฑ ุงุญูˆู„ ูƒุฑุฏุช ูˆุงู†ุง 30 ูŠูˆู… ูู„ ุฏูŠุณูƒูˆุฑุฏุŸ

untold flume
#

#support-ar

lilac shuttle
#

#support-en
Is there any way I can request to have an action undone?
I accidently deleted an embed and would like to undo the action.

native geyser
#

not possible unfortunately

dark frost
#

hello i was wondering if there is a fix for rank being unstuck in servers

untold flume
#

@dark frost wdym?

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Doesn't increase?

dark frost
untold flume
#

is utility module enabled?

#
  • can you check your no-xp roles/channels
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you and your friends might have one of these roles

dark frost
#

im not sure let me check

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im not in a no channel, im not sure about the roles and the utility module, what exactly are those?

untold flume
#

After making sure your utility module is enabled

fast coral
#

Hello, was wondering if it was possible to block links but allow gif's to still be sent?

untold flume
#

@fast coral yeah there's a section called whitelisted urls you can add the main domain there

fast coral
untold flume
#

Yeah

granite zephyr
#

Hi there! Need some help with reaction roles

viscid furnace
granite zephyr
#

I'm having issues with assigning the roles to the emojis. When I press the plus icon, it doesn't show the list of roles. ProBot has all permissions enabled, I've refreshed the page and I've saved and updated everything properly. Is this a bug, or did I do something wrong?

#

Wait, now it's only showing half of the roles...

untold flume
#

drag the bot's role above other roles

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@viscid furnace how can i help you?

granite zephyr
fast coral
north pier
#

#credit

#

#credit

untold flume
untold flume
lethal gyro
#

ProBot has vanished from my server. Never left, never changed roles, just gone. Help??

untold flume
#

@lethal gyro how so?

lethal gyro
# untold flume <@910328570017112074> how so?

It's been doing this quite a bit in the last few days. It'll just vanish from most of the channels and either reappear later in the day or I send an Admin after it and try to recover it manually.

#

It never "leaves" the server though. No kicking, no re-inviting needed.

untold flume
#

@lethal gyro does it have administrator permission?

lethal gyro
untold flume
#

yw

humble reef
#

So, I'm trying to help out in a friend's server. The welcoming feature of the bot doesn't seem to work in his server but it does work in my server. I've tried changing the permissions of the channels, bots, etc. Doesn't work.

#

Any idea on how to fix this?

native geyser
#

can i see your dashboard settings please

humble reef
#

Yes, give me a moment.

native geyser
#

image format is the issue, only png and jpg are supported so change the format please

humble reef
#

Affirmative.

#

Thank you.

native geyser
#

yw

compact estuary
#

how can i ping role in embed

#

<@&675070424748654593>

native geyser
#

<@&role id>

compact estuary
#

<@&675070424748654593>

oak trail
#

<@&675070424748654593>5min

west kelp
compact estuary
#

thx

west kelp
#

np

quick girder
#

#profile

untold flume
lethal gyro
#

Embeds aren't sending on my server

fathom meadow
#

<@&675070424748654593> ..

native geyser
lethal gyro
native geyser
#

yw

ornate plank
#

i saw a server that have the probot but the name of the bot is not how can i do it?

#

and also the avatar picture of the bot

native geyser
#

you need premium (not prime)

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nope

misty grotto
#

Hello can I habe help pleas

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my probott in server albaniahoes keep posting stupid video

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I speak poor english sry

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Wat da fukk is this!!!!

native geyser
#

does it happen when someone says a specific word or is it completely random? (either way you're being trolled by one of the server admins)

misty grotto
#

it is racest

native geyser
#

i had to delete it btw

misty grotto
#

idk what to say

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It also post this kinda shit

native geyser
#

please instead of showing what its posting just answer my question so i can tell which feature they're using

#

as i mention you're being trolled by server admins

frank stream
#

Hello, I want to use probot only for the music module (I disabled everything else in the dashboard).
What permissions does it requires? It adds a music to the queue but it doesn't join the voice channel.

native geyser
#

it requires permissions to join your voice channel, which doesn't have anything to do with dashboard

frank stream
#

It already has that permission (join, speak), for that specific voice channel

native geyser
#

try kicking and reinviting the bot

frank stream
#

ok

#

Okay, I figured out what was wrong, it was missing the permission to see the channel, I didn't explicitly enable it, just added it to the role list in the voice channel, my mistake

#

Thanks for the help

native geyser
#

yw ^^

misty grotto
#

helo I am much confus

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Why does the probot post racest

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and simpsons pornograppy

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How do I stop probot post simpsons pornograppy

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please can I have help

native geyser
#

i already told you

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please read my messages

misty grotto
#

U were not helpful enough

#

It no work

#

!!!!!!!

native geyser
#

im sorry im not able to arrest your admins or anything you're simply being trolled by them

misty grotto
#

Oh

misty grotto
#

I did not realise I was talkin to a ((cockroach))

#

Fuck turk

#

Albania!!!!!!

#

RED AND BLACK EAGLE ON MY CHEST

#

IM AN ALBANIIIIAAAAAAN

native geyser
#

i do appreciate it if you behave

misty grotto
#

Fukk TURK

native geyser
#

#mute @misty grotto

lean badgerBOT
native geyser
#

if you have admin permissions on that server you can simply check the logs on dashboard to see who is responsible

#

about not being able to read simple messages or being hateful towards other people im sorry but i can not help

random kestrel
#

Does probot have a chatroom lvl program like the meseeks bot?

native geyser
#

yes it does, it also does voice channel leveling system

molten nebula
#

Sign in

native geyser
#

hm?

heavy python
#

probot vote problem

native geyser
#

elaborate the problem please

heavy python
#

when i vote in probot it appears a msg to join this server for more info

#

i can send it if u want

native geyser
#

there should be more to that message can you show me the entire message please

plain minnow
#

how do you get the reaction roles to display in a channel?

native geyser
#

https://probot.io/dashboard

  1. from embed messages section create an embed message and send it to your server (the message you have to select basically)
  2. from reaction roles section select the embed message you just sent
  3. add a reaction
  4. add roles by clicking on the plus signs right next to the reactions you added
plain minnow
#

thank you!

echo yacht
#

why does my members have 0/max in their text level? they cant seem to level up

native geyser
#

hi, on dashboard enable utility module

echo yacht
#

it still shows "0/Max" ๐Ÿ˜ฆ

native geyser
#

did you set the text channels as no-xp channels?

prisma dagger
#

How to set automated welcome channel?

#

@native geyser

native geyser
prisma dagger
#

I don't know how to edit, I opened it but it didn't work.

native geyser
#

can you show me the image part too

prisma dagger
native geyser
#

does the bot have perms to send messages in that channel

prisma dagger
#

Yes

native geyser
#

invite me in dms please

mortal timber
#

Why the bot don't react to my prefix?

native geyser
#

what is your prefix

mortal timber
#

But only works with the slash commands

native geyser
#

can you type '@probot help' in your server and show me the bots reply

mortal timber
#

Allright

#

Give me a minute

#

@native geyser i fixed it

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Sorry

native geyser
#

alrighty glad to hear that its fixed ^^

tight otter
#

from me poking around, it seems reaction roles doesn't show roles unless i've made it after adding probot

split needle
tight otter
#

i've replicated this in another server too

split needle
#

just make sure the probot role is higher so the bot have permision on them

#

the time created of the roles don't matter

surreal axle
#

I have not gained any xp in my server in a few days and it is just me that this is affecting. No one else is having this issue is there a command that i need to run to fix this?

split needle
surreal axle
split needle
#

no

woven mason
#

invite

#

link invite pot

split needle
sinful salmon
#

Hi all. Excuse me, are there Russian supports here?

untold flume
#

Hi , head to #support-int

modern star
#

Hello.
I come with sort of a weird question:
Is it possible to set up Probot, in such a way, that it warns people when they delete a message that contained a {user}/{role} mention?
Here is a bit more background:
We have a channel for finding a coop partner.
We have a role of helpers, which you can ping when you need help to be carried or something.
People ping those helpers, and then delete the message for unknown reasons.
This results in ghost pings, and logs having many of those messages in there.
I want to make it so that they either:
A)Can't delete the message if it has one of those role mentioned.
B)Warn them to discourage this behaviour.

native geyser
#

not possible unfortunately

patent wave
#

How much do I have left to be able to transfer credits

modern star
native geyser
patent wave
#

Thx

native geyser
modern star
#

I see.
Thank you for your time.

native geyser
#

you're welcome, have a good one

junior orbit
#

I am having a bit of an issue with the bot at the moment, the premium ended and the normal bot just isnt responding, the other one isnt in the server and they had the exact same perms

junior orbit
#

Surely

near kiln
#

I have some problems in my Probot prime whin I use some commands he reply slowly

native geyser
#

is it for certain commands? also what is the bots ping

sinful salmon
#

Hi all. Excuse me, are there Russian supports here?

untold flume
sinful salmon
untold flume
#

yw

sinful salmon
#

)))

#

Btw, what else can ProBot do?

clever socket
#

<@&675070424748654593> ^

untold flume
sinful salmon
#

Thx

untold flume
#

yw

craggy oar
#

Hi, excuse me, are there French supports here ?

native geyser
#

yes, #support-int

craggy oar
#

Thanks

native geyser
#

yw

buoyant shale
#

Hello! I am new member of your server. Everyone who reads this has a good day, happiness and health. Maybe you shouldn't write here, I don't know. But judging by your correspondence, I know that you are very polite. Therefore, I will also be polite to you. thanks for attention

buoyant shale
#

Do I need to write there?

split needle
#

go to that channel if you don't have question related to the bot as this is the support channel

buoyant shale
#

Okay, thanks for the help.

rotund star
split needle
#

only use 1 support channel

rotund star
split needle
#

#support-ar

rotund star
split needle
#

if they already answered as that then don't expect other supporter on other languages could help

rotund star
split needle
rotund star
split needle
#

yea

#

what do you expect from me if it's working fine for me?

split needle
#

only thing I know for now is check your network connection

surreal axle
split needle
nocturne flax
#

Is their anyway I can setup a custom prefix for probot??

warped timber
#

How to aplly as staff

nocturne flax
#

I did /help to see if the command would pop up but it just told me to join this server

native geyser
#

#prefix new prefix

native geyser
warped timber
nocturne flax
warped timber
native geyser
#

yw

warped timber
native geyser
#

we're not looking for more people

nocturne flax
native geyser
#

you haven't changed your prefix before have you?

nocturne flax
#

Not for probot no

native geyser
#

#prefix new prefix

#

just replace 'new prefix' with the prefix you want to set for the bot

nocturne flax
#

Oh alright thanks again

native geyser
#

yw

thorn cliff
#

Where I can submit a suggestion?

native geyser
pulsar stream
#

How can I make the bot respond only in specific channels like - bot commands channel sorry for asking I'm pretty dumb

nocturne flax
#

Bot is not giving out levelling roles

#

It was working fine and now suddenly not working

fathom meadow
fathom meadow
pulsar stream
#

Alr thanks

fathom meadow
#

yw

nocturne flax
fathom meadow
#

it should be above them to work

nocturne flax
#

Nvm, someone removed the admin role. Thanks anyway

fathom meadow
#

yw

nocturne flax
#

Hello, need admins

native geyser
#

you can ask your question right away

pulsar stream
#

Is there a way for the bot to remove people for sending emojis I don't mean emojis spam but just make it so people can't send emojis or is that not currently an option?

pulsar stream
#

o h

boreal nova
#

What classifies as a mass mention ? Is it looking for loads of mentions in one message?

hasty flicker
#

What is the advantage of premium?

#

If I use premium, doesn't the song cut off?

native geyser
boreal nova
native geyser
#

yw

sweet narwhal
#

ะขัƒั‚ ะตัั‚ัŒ ะบั‚ะพ ะฝะธะฑัƒะดัŒ ั€ัƒััะบะธะน?

sweet narwhal
#

Ok

rotund tulip
#

Hi - I am trying to setup reaction roles for accepting discord rules and I am having issues with selecting the role within the dashboard (the roles never load) - thanks

split needle
rotund tulip
native geyser
#

hi how can i help you?

dreamy zealot
#

why is ProBot Prime Offline ?

bold kestrel
#

I want probot to automatically give new members unverified role
How to do that?
<@&336913504051265537>

untold flume
#

@dreamy zealot wait a bit and it should get back to normal as soon as possible

#

@bold kestrel head to the dashboard > select your server > autoroles module

bold kestrel
untold flume
ruby notch
#

<@&675070424748654593> alright, so i have a prime bot on my server and the original probot was kicked. had to re-add it, but now when i try to use commands via the prime bot it says "There is another bot being used for this server"

any help on fixing this?

untold flume
#

Kick both versions , reinvite the prime version only

wintry knot
#

hello

ruby notch
wintry knot
#

chat is dieng

untold flume
#

@wintry knot don't use this channel for chatting thenyeptune

wintry knot
#

ok

safe solstice
#

how do i make the bot leave vc?

clever socket
#

<@&675070424748654593> ^

west kelp
pliant nimbus
#

how to give a friend the credits I got

near kiln
#

<@&675070424748654593>
How many time left and I can transfer credit

light elbow
clever socket
south leaf
#

how can i send credits to my friend?

subtle locust
#

Do you get nitro ??

#

Visa card +link

#

??

#

What

south leaf
#

@native geyser

native geyser
#

/credits

native geyser
south leaf
native geyser
#

the bot will show the rest

subtle locust
#

What !!!

#

@native geyser bro can you give me credit pls

native geyser
south leaf
native geyser
#

yw

fathom meadow
#

Guys.. Can I help people also in #support-int by using rules or I can't do that BECOUSE NO RULES ALREADY THERE!!Ruru

native geyser
#

do not interfere for the languages you do no speak

fathom meadow
native geyser
#

do not interfere for the languages you do no speak

fathom meadow
#

Ok ๐Ÿ˜‚๐Ÿ˜‚Ruru

#

ty anyway Ruru

nocturne flax
#

Guys i want my pro bot just when i say P he plays songs how?

untold flume
#

Head to the dashboard > select your server > music module > edit #play > add aliases

clear scaffold
#

um auto role is just putting 2 roles when i put 6 roles that have to be automatically put as someone joins. something is wrong

untold flume
#

is it not giving the roles?@clear scaffold

clear scaffold
#

it just put 2 roles

untold flume
#

drag the bot's role above other roles

nocturne flax
clear scaffold
untold flume
nocturne flax
#

Oki ty, but what abt the skip one too

#

And stop

untold flume
#

the same steps

broken yacht
#

Help! I can't add my premium custom bot to my server

untold flume
#

is it leaving after inviting it?@broken yacht

broken yacht
#

Yes

untold flume
#

Can you try inviting it by using this command :

#vip move (bot's number/id)

broken yacht
#

All good, thank you

untold flume
#

yw

clear scaffold
untold flume
#

yw

near kiln
#

How many time left and i can transfer credit

#

<@&675070424748654593>

untold flume
#

Avoid using multiple support channels please..

native geyser
#

also you have already been answered this stop asking the same question please

storm flower
#

Hello! i got a question, how is the tax calculated?

native geyser
#

5%

storm flower
#

๐Ÿ‘

native geyser
#

this is the support channel, move to chat since you clearly dont have any questions regarding the bot

warm relic
#

I need nitro

#

Plsss

native geyser
sick lintel
#

i have a question, we tried to install the leveling system, but when the peoples used the # rank command it only send them a file, not the infos, but it seems like when someone had the bot on a server or logged in onetime it worked as it should, can someone help me?

native geyser
#

it happens when people are new to probot, it'll fix itself as they gain xp

sick lintel
bright panther
#

can you sing song commands

native geyser
native geyser
sick lintel
native geyser
#

any commands

bright panther
native geyser
#

#profile etc

native geyser
sick lintel
#

it works for some users, but not for all

sick lintel
bright panther
native geyser
#

close what

#

elaborate please

bright panther
#

to start or close the song

native geyser
#

/play
/stop

bright panther
#

thank you

native geyser
#

yw

sick lintel
#

some times it shows that

native geyser
#

do you have utility module enabled on dashboard?

sick lintel
#

some time thi

sick lintel
native geyser
#

i know the issue you're talking about, people need to gain some xp for it to get fixed

native geyser
sick lintel
#

they are gaining xp since a over 1h, it still doesent works, how long can it take for them to work?

native geyser
#

i do believe you have utility module disabled, turn it on please

sick lintel
#

i don't exactly understand where i find that or what it does

#

i got it

#

i will try that, thanks for your help, i dont know if it is turned on, it's not my own server, i will check tomorrow,

native geyser
#

alright, thats required for text xp gain

sick lintel
native geyser
#

as i mentioned utility module needs to be enabled for that

sick lintel
#

it workt, thank you so much

native geyser
#

yw

nocturne flax
#

With probot prime do you need to have both probot and probot prime in the same server?

green pivot
#

Hello i cant collect my daily reward it says that i am logged in from multiple devices i presssed log out from all devices and its still not working

timber hearth
#

<@&675070424748654593> Hello, im having issues with the bot not finding roles in the online menu. i have an embedded message sent to the roles channel and when i go select that message on the browser, it isnt showing any of the roles i have in my server

native geyser
native geyser
nocturne flax
native geyser
#

kick prime and reinvite it, this should fix your issue

nocturne flax
#

So kick both but only reinvite prime?

native geyser
#

yes

timber hearth
native geyser
#

yw

nocturne flax
#

Also, when we are doing our reaction roles, it's very slow to give the roles we need it to do. It's there a way to fix this?

native geyser
#

is it just slow or not giving roles

nocturne flax
#

It's very slow to give the roles, like to remove 1 role and give 2, it'll take up to 10 seconds

nova kelp
#

Hello, my Moderator Role "Field Team Leader" has ban permissions in Discord as well as through ProBot dashboard - but when they try banning a user the bot doesn't respond.

When I try, it works (I'm the owner).

Thank you ๐Ÿ™‚

#

Just read the rules going to mention <@&675070424748654593> once for my post above. Thank you in advance, sorry for not including this on the initial message.

drifting barn
#

Bot doesn't count experience or levels in some servers I'm in is there a fix to that or... ? <@&675070424748654593>

native geyser
native geyser
drifting barn
nocturne flax
#

how do i do that? im still learning the bot

nova kelp
native geyser
nova kelp
native geyser
drifting barn
nocturne flax
nova kelp
#

I fixed the ban issue @native geyser one of his roles was in the don't allow box.

Second issue. Why can my muted users still chat?

summer jolt
#

rq how does the color list work?

native geyser
native geyser
drifting barn
native geyser
native geyser
nocturne flax
native geyser
#

it should be better now ig

pearl ledge
#

Hey! I bought some profile badges but I can't see them on my profile. When I type the profile command only two of the badges pop up, and they're offset like the other two are just invisible. Any ideas how to fix?

exotic hare
#

Hey can you turn off the leavels for the bot?

#

We dont need the leavals

clever socket
clever socket
clever socket
#

@slow lark mentioned and deleted it so that's why i answered these guys ^^

slow lark
#

I didn't have my support role, you are fine.

clever socket
raw stirrup
#

Hi

#

I have one question please

#

How do I increase my profile level?

wide meteor
#

Just a quick question , my auto role isnt working anymore on my server but was just fine earlier

raw stirrup
#

@slow lark

split needle
split needle
raw stirrup
#

Ohh ok

#

Thx for helping

wide meteor
#

thank you

#

Is there a way so the #clear clears out eveything but like 1 "permanent" message

nocturne flax
#

how do i loop?

split needle
wide meteor
#

got it

nocturne flax
#

how can i suggest?

split needle
nocturne flax
#

ok thanks

azure rune
#

Hi there, just here to report a locale error

#

Using /pause tells you to use /play to resume the song , however its supposed to be /resume

placid dirge
#

hi there, so my probot gets the date wrong

#

so it thinks today is yesterday

tender lake
#

How do you get the welcomer message to add clickable channel link?

split needle
split needle
split needle
river bison
#

how many messages have to be send before the text level stops saying 0/max
many ppl in my server have been active since last year and some still have it saying 0/max
including one member with 500+ messages

split needle
river bison
#

yep its enabled

split needle
#

So do they having like any no xp role or been chatting in a no xp channel?

river bison
#

there arent any no xp roles and only the bot command channels have no xp but most ppl chat in memes or general

split needle
#

Can the bot see those channels?

river bison
#

no, is that whats causing the problem?

split needle
#

Yea

azure rune
split needle
#

If it can't see channels, it can't see messages and will not be able to count xp

split needle
azure rune
#

wat

#

that makes no sense

#

lmfao

bold kestrel
#

Is this correct? Because it doesnโ€™t work somehow

#

<@&336913504051265537>

split needle
# bold kestrel

make sure the probot role is above that role and it does not have any managine permision
also avoid pinging mod for support, there's a role designed for that

sturdy bolt
#

Hi how to kick a person in a server even tho your not the admin?

split needle
sturdy bolt
#

Nope

split needle
sturdy bolt
#

Ok thanks

snow phoenix
#

Hii

split needle
twin pasture
# snow phoenix Hii

communications ProBot Chat
699262015251808276 @snow phoenix if you want to talk, please chat in #chat-en . If you mean a question, send: I have a question.

snow phoenix
#

What

nocturne flax
#

Hello, so, apparently, the rank doesn't work for me, in my own server i don't get xp for staying in vc

native geyser
nocturne flax
#

i am trying to buy prime but don't know why transaction failed and other payment method not working

nocturne flax
#

Hi

#

Is the XP rank leveling per minute?

untold flume
#

@nocturne flax does it show you payment declined?

#

@nocturne flax hi , yes

nocturne flax
#

@untold flume yes and other methods not working like paypal

nocturne flax
#

So sending 1 message each minute is enough๐Ÿ˜ˆ

#

Thx that means I don't have to put much effort

untold flume
#

@nocturne flax that means your card doesn't suit your country , you don't have the required amount

untold flume
nocturne flax
#

@untold flume ok than why paypal is not working?

untold flume
#

As i said above try using another method

native geyser
wind relic
#

On probot,there is the purge messages thing right?

#

If yes how do u do it

nocturne flax
native geyser
#

then you should be able to get voice xp too as you stay in calls, try kicking and reinviting the bot

native geyser
wind relic
#

Thx! Kiss;*

native geyser
#

yw

charred prairie
#

hello i was wondering why the bot keeps lagging whenever i use music

untold flume
#

It happens due to music overload can't do much about it yknow , keep changing between regions until the sound improves @charred prairie

charred prairie
#

ah i see ! will do thank you

untold flume
#

yw

nocturne flax
#

Hello ๐Ÿ‘‹ How i can get Credits?
@untold flume

untold flume
nocturne flax
#

What is the Credit @untold flume

#

How i can use it ?@untold flume

wind urchin
languid sand
#

<@&675070424748654593>

#

The bot stopped rewarding rank roles..

split needle
#

can you make sure the probot role is higher than the reward roles?

languid sand
#

yes

#

itโ€™s under the owner role

split needle
#

then do your members reached both 2 required levels yet? bot text and voice

languid sand
#

only a text level is required

#

all rank roles are ranked with level 0 in voice
thatโ€™s what we set up for our server

split needle
#

send me an invite to your server in dm

viral falcon
#

hello i have a problem, probot can't play music if other role use the command, i have server admin and 1 other role. can anybody help? thanks

untold flume
#

are you the only one who can use this command?@viral falcon

viral falcon
#

yes

untold flume
#

I see , head to the dashboard > select your server > music module > check your dj roles if you don't have any of them (edit #play command) then check your disabled/enabled roles/channels

viral falcon
#

ok, thanks for advise. i'll check them

untold flume
#

yw

nocturne flax
#

hi i need help

#

probot prime server #play is not responding

clever socket
#

<@&675070424748654593> ^

#

hi , can you use /play and send screenshot for me?
@nocturne flax

nocturne flax
#

Sure

sick crown
#

sorry but wtf ?

#

it make the same with save your tears by the weekend and STAY

unique arch
#

Why does the bot not give out roles even though the level increases?

frail heron
#

<@&675070424748654593>

native geyser
native geyser
frail heron
#

@native geyser

native geyser
frail heron
#

i didnt wtf

native geyser
#

if you think that was a mistake i can ask devs to check

frail heron
#

ok

azure gull
#

Hi, how do I add colors in to /colors ? ๐Ÿ˜„

native geyser
#

#1 ~ ๐Ÿ‘‰ Go to server settings, Roles.
#2 ~ ๐Ÿ‘‰ Add Numbered Roles Like The picture down.
#3 ~ ๐Ÿ‘‰ Save and go out.
https://i8.ae/7hM2w

Now you are ready to use this colors.

/colors
Shows the colors list

/color number
Choose/change your color in server.

to remove your current color: /color 0

azure gull
#

thanks โค๏ธ

native geyser
#

yw

near kiln
#

How many time left to transfer credit

#

<@&675070424748654593>

untold flume
#

@near kiln ๐Ÿ‘‹ Hey, ! -๐Š๐ฅ๐šฬƒ๐ฎ๐ฌฬŒ, ๐–คูŒ You can send credits after: 1 day, 41 minutes, 34 seconds

#

And stop asking the same question ๐Ÿค”

#

You can count that yourself

somber garnet
#

Hi is it possible to have a link or some guide of making the colour roles would it be the same process as making a role fro. Embed

#

Pls ping me thank you

wind vessel
#

Why can't other members in my server use probot commands?

untold flume
#

@somber garnet roles can be created from your server settings the process will be the same

#

@wind vessel which commands?

somber garnet
#

I already got the roles just need to try pass them over

wind vessel
untold flume
#

@somber garnet they will automatically

#

I see , head to the dashboard > select your server > music module > check your dj roles if you don't have any of them (edit #play command) then check your disabled/enabled roles/channels @wind vessel

somber garnet
#

I want the colour lust to work

untold flume
#

Just create numbered roles

somber garnet
#

It a blank list but I already got colour roles up

wind vessel
#

@untold flume setting dj roles fixed it, thank you!

untold flume
#

@wind vessel yw

#

@somber garnet can i see your roles list?

somber garnet
#

Hard to see with this sun

untold flume
somber garnet
untold flume
#

Those roles won't workcirnoshrug

untold flume
somber garnet
#

Fix them

#

Why

untold flume
somber garnet
#

I need to go back home I can't see

untold flume
somber garnet
#

So just do the colours by numbers?

untold flume
#

yep

somber garnet
#

What about the actual colours do I sett them

untold flume
#

yes

somber garnet
#

Leave them be just change to numbers

untold flume
#

yeah just change their names

somber garnet
#

Okey I may be back gove me 10 minutes thank you

untold flume
#

yw

somber garnet
#

Wait I got colours for new members and colours for higher level I just want a list for the new members so I am just changing them colours will it effect anything

buoyant shale
#

I have a small problem. When I write #color and number, it tells me that the color number is wrong.

somber garnet
#

Thank you it working

buoyant shale
#

Okay, I think maybe I'm doing something wrong.

#

maybe it needs nitro?

native geyser
#

you need to set color roles first

#

to do so:
#1 ~ ๐Ÿ‘‰ Go to server settings, Roles.
#2 ~ ๐Ÿ‘‰ Add Numbered Roles Like The picture down.
#3 ~ ๐Ÿ‘‰ Save and go out.
https://i8.ae/7hM2w

Now you are ready to use this colors.

/colors
Shows the colors list

/color number
Choose/change your color in server.

to remove your current color: /color 0

buoyant shale
#

Thank you

native geyser
#

yw

pseudo surge
#

can some adm reset my dm pfv, there are a lot of messages and my cell phone keeps crashing

plucky scroll
#

guys i wanna buy mc account with probot credits

nocturne flax
#

How do u make the bot talk in only 1 channel โ—‹_โ—‹

#

<@&675070424748654593>

cold canyon
#

can i make take role ?

pseudo surge
#

no one admin responds me

split needle
pseudo surge
#

how?

cold canyon
#

anyone answer to mine ?

split needle
plucky scroll
#

ok thx

split needle
split needle
split needle
pallid breach
#

Hey there can anyone help me out ?
i want to reset someone's Probot XP level from my server

lean badgerBOT
# split needle #help reset
**Command: reset**

Reset text/voice/invites xp points for all or specific members.

**Usage:**

#reset [text / voice / invites) [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex

cold canyon
# split needle what?

can i make channel and put take role any when people click on europe flag they get that role automaticly

pallid breach
pseudo surge
split needle
# cold canyon can i make channel and put take role any when people click on europe flag they g...

reaction roles you mean?
go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.

Notice: Be sure the Probotโœจ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

split needle
pseudo surge
#

but is there a way to reset the dm??

split needle
#

I already said
this is not discord support
this channel only mean for questions related to the bot in here

nocturne flax
split needle
split needle
pseudo surge
#

so answer me

split needle
#

this is not discord support

pseudo surge
split needle
#

I am not discord support

nocturne flax
#

Ok but like when someone deletes a message how do u make it show that in only one channel not all

pseudo surge
split needle
split needle
cold canyon
split needle
#

go to the dashboard of your server first then go to the commands' module (exp: utility) and go to their settings (edit)

nocturne flax
#

I have to do that for all the commands?

split needle
#

yea for now

#

they may update it soon maybe

nocturne flax
#

It still shows it in the channel its deleted in

split needle
#

but does it respond to commands after set the enabled channel?

nocturne flax
#

No

#

Only in the one I set

split needle
#

then yea it's just working

nocturne flax
#

Like this

split needle
#

oh you mean the log?

nocturne flax
#

Yea

split needle
#

then no

#

it'll just log the whole server wherever it can see

nocturne flax
#

But it works in my other server

#

I didn't do it so idk how

#

Like someone deletes a message in 1 channel and it logs it in another channel

split needle
#

they disabled its admin perm and set it not to see specific channels but that'll make some trouble for some features

#

wait wdym by that then?

split needle
#

if so then set log channel

#

just that

nocturne flax
#

How

split needle
#

on the dashboard, go to logs module and find the message deleted log

#

you should have asked how to setup message delete log at first

nocturne flax
#

Oh ok

cold canyon
#

@split needle ok another question

#

you see Porobot has it own board admins have their own board

#

how do i do that

split needle
#

discord's thing

#

you can google that

cold canyon
#

idk what to type

split needle
#

just search "discord role setting up"

cold canyon
#

Got it thanks

small kindle
#

what is the difference between ProBot and ProBot Prime

nocturne flax
#

any mods can someone help me

untold flume
#

@nocturne flax how can i help you?

nocturne flax
#

my friend has been getting this

#

how to fix

untold flume
#

His account must be 30 days old

nocturne flax
#

aight ty for ur help

untold flume
#

yw

knotty kestrel
#

Iโ€™m trying to setup a self role, but itโ€™s not working

#

Oh nvm you just have to add the reaction yourself

near kiln
#

How many time left to transfer credit

#

<@&675070424748654593>

untold flume
#

#warn @near kiln asking the same question again and again after warning him many times

lean badgerBOT
untold flume
#
  • don't mention the support role
near kiln
#

K

latent garden
#

i just noticed my welcome message/image hasnโ€™t been working for a while. what should i do

untold flume
#

Can you make sure your welcome image is not bigger than 3 mb also its format has to be either png or jpg

gusty flame
#

I got a question so are you going to switch to / commands when discord does the bot update or are you going to apply so you could still use the prefix?

untold flume
#

apparently we're going to switch it's an optional choice @gusty flame

gusty flame
#

Ok I was just curious because I don't know how the logs going to work with the bots because I love probot logs feature

untold flume
#

@gusty flame It will work as it did before

#

Nothing will change

gusty flame
#

Ok that takes a lot of stress off my shoulders thank you

untold flume
#

You're welcome

gusty flame
#

This is why I love Probot

untold flume
#

#mute @potent walrus

lean badgerBOT
frail harbor
#

kif hesham hope 3andeh 1b credits hack or what

#

@untold flume

untold flume
#

#support-ar

wind vessel
#

With the prime bot, I've put it on my server although it seems to not be taking any commands and it seems the dashboard only allows me to change settings for the free bot, whether I remove it from the server or not
nvm I'll follow up in prem support channel

fervent locust
#

Level system is not working correctly. It assigns some roles that are not supposed to to some people and it doesn't to people that should those roles, any idea?

#

All roles are under probot's role

#

<@&675070424748654593>

fathom meadow
#

@fervent locust hmm

#

Can I see your settings ^^

native geyser
fervent locust
fervent locust
native geyser
#

do you have any no-xp roles? also is utility module enabled?

fervent locust
#

Wait, I switched my settings to english, I do have that enabled

native geyser
#

it stops people from gaining xp, if they cant get xp the bot doesnt update the levels

fervent locust
#

Ok, I don't have any no XP roles now and disabled utility module but it is still not updating, how do I do that?

native geyser
#

do not disable utility module

fervent locust
#

Oops

native geyser
#

once your members send a message the bot should start updating

fervent locust
#

Ok, thanks

#

I guess I should remove manually the misassigned roles

native geyser
#

there will be no need for it since upon sending a message the bot will take care of the rest for that person

fervent locust
#

Oh ok, thanks

native geyser
#

yw

nocturne flax
#

How have balance count?

#

@native geyser

native geyser
#

elaborate please

nocturne flax
#

?

native geyser
#

elaborate

#

explain

velvet turtle
#

Hi

#

I have qstn

urban geyser
#

Is there a way to make a channel img only ?

#

And whatโ€™s the cmd

fathom meadow
native geyser
native geyser
urban geyser
#

๐Ÿ˜ž

native geyser
#

it can only be done via dashboard

urban geyser
#

Okay ty

native geyser
#

yw

wet moth
#

how come probot keeps on buffering?

#

how to fix?

nocturne flax
#

Hey guys can Probot, lock a channel after 1 message is sent and then after 10 minutes it will unlock again and then lock after 1 message is sent again?

frigid pewter
#

hey, I tried to set up voice level roles on my server.
๐Ÿ‘‡
I wanna know if I set it up correctly
people on my server didn't receive any roles they were talking in VC for a long time.

native geyser
nocturne flax
#

๐Ÿ˜ฆ

native geyser
frigid pewter
#

thanks just enabled utility module

native geyser
#

yw

frigid pewter
#

I set text level to 0 though

#

will it still work?

clever socket
#

<@&675070424748654593>

frigid pewter
#

It works

#

thank you

native geyser
#

yw

opaque lake
#

Problem. I do an embed for reaction roles but no embed arrives in the discord channel. What could be the problem?

native geyser
#

make sure to fill every selected element

sullen flower
#

@native geyser someone of my friends have got disabled from discord and he wants his credits back

#

to the new account

native geyser
#

profile transfer is not open sorry

thorn cypress
#

hello i need support

native geyser
#

yes?

thorn cypress
#

can i contact you by voice?

native geyser
#

cant atm sorry, can you please type

thorn cypress
#

sure

#

people have a difficulty with the verify is it passable to change verify make it easier ?

native geyser
#

thats not probot thinkDerp

thorn cypress
#

oh

#

then is there probot verify system?

native geyser
#

well, there is reaction role, which gives you a role upon reacting to a message

#

not sure if thats what you're looking for though

thorn cypress
#

like how can you show me please?

#

video or image?

native geyser
#

https://probot.io/dashboard

  1. from embed messages section create an embed message and send it to your server (the message you have to select basically)
  2. from reaction roles section select the embed message you just sent
  3. add a reaction
  4. add roles by clicking on the plus signs right next to the reactions you added
#

if you follow the steps its not hard but if you get confused let me know

thorn cypress
#

thanks

native geyser
#

yw

crude yacht
#

One message removed from a suspended account.

native geyser
#

check its ping please

hard crypt
#

How do I clear song queue

brave glacier
#

the
#reset text all isnt working

clever socket
civic perch
#

Opa

native geyser
native geyser
brave glacier
#

yeah thanks

native geyser
#

yw

native geyser
hard crypt
#

Thx

native geyser
#

yw

civic perch
#

Ah

#

?

native geyser
#

do you have any questions regarding the bot?

dusk kraken
native geyser
#

yes?

hasty field
#

hello

#

i need help

frozen pilot
#

what is the ur problem

hasty field
#

probot: "I was unable to ban this user. Please check my permissions and role position."

#

however, probot is admin in my serv

native geyser
#

give the bot permissions and drag its role above all other roles

#

role hierarchy does matter

hasty field
native geyser
#

does the person who you're trying to ban has the same or lower higher highest role than probot?

hasty field
#

lwer

#

lower

native geyser
#

then there shouldn't be any issues with the command, double check please

#

if you're sure then please invite me in dms so i can check it out as well

livid knot
#

hello, the welcomer feature isn't working for me.

native geyser
#

hi, show me your dashboard settings please

livid knot
#

okay one sec!

#

this right ?

native geyser
#

can i see the image part as well please

livid knot
native geyser
#

only png and jpg formats are supported

livid knot
#

oh, okay.

native geyser
#

it should work if you change the format

hasty field
#

I found the solution, because, to better organize my server, I did a role grade, this one is above everyone and suddenly, there were only administrators who could ban members, thank you all the same

#

the role grade has any permissions

native geyser
#

glad to hear its all sorted out ^^

livid knot
native geyser
#

yw

oak trail
#

@native geyser ^^

native geyser
#

#mute @nocturne flax

lean badgerBOT
hoary niche
#

I am curious, how to I purchase premium

viral sundial
brave glacier
#

what does this mean?

#

role position

viral sundial
#

it means that you've selected this role as a rewarded role before

brave glacier
#

yes but its at a different level

#

does that mean it wont work this way?

viral sundial
#

it'll

#

its more like a warnings that you've selected this role before but it won't change a thing

brave glacier
#

alright

#

then my idea will work

#

its just a way to temporarily circumvent the "remove with higher rank" thing

viral sundial
#

good luck with your project panime

amber apex
viral sundial
#

Can i help you?

foggy meteor
#

Hello

#

@Dramex

viral sundial
#

yes?

#

please don't mention the developers.

red elm
#

Hi I have a quick question. I'd just like to know if I add in an auto role when there's already members joined if the bot will update all those members eventually with the role or will I have to manually apply it to everyone?

viral sundial
#

you mean the members who were in the server before you activate the auto role feature?

red elm
#

yes

viral sundial
#

no it won't
but you can use this command

#role all +roleName

red elm
#

thank you!

viral sundial
#

you're welcome

red elm
#

I don't seem like I can do that command

#

it doesn't let me @ the role

viral sundial
#

don't mention the role

#

use its name

#

for example
#role all +Member

red elm
#

Still is not working

viral sundial
#

screenshot please?

red elm
#

here or in dm

viral sundial
#

here

red elm