support-en

[split needle]

the image is sending to nowhere

[cerulean raven]

omg @v@

Thank you lol

😅

[brazen lynx]

how do i check if my ID background applied?

[split needle]

just use rank command

[brazen lynx]

ohh ok, thanks 😄 i've been using profile and user. is that not intuitive?

[split needle]

profile image is different than rank image which is why there's also profile background tab

[brazen lynx]

yup, i get that. but something called ID background with no other reference to the word ID could be confusing

ok, just saw that !rank has an alias !id . now that makes more sense. i still feel like it's not intuitive enough. but thanks 😄

[hardy dirge]

hi

the welcome backgrounds still available ?

<@&675070424748654593>

[split needle]

yes

[hardy dirge]

can i have?

[split needle]

https://imgur.com/0r1bwq0
https://imgur.com/J2Z9yr0
https://imgur.com/jeRTDPp
https://imgur.com/hirr3wh
https://imgur.com/cy0YTGj

[hardy dirge]

thx 💙

[storm flower]

Hello! i had 600k on my old account so i transferred them and deleted my old account, now i was trying to transfer money to my friend and i get that the transferring from new account are disabled! is there any way i can transfer? or when will it be available?

[split needle]

wait until your account reach 30 days old

[storm flower]

alright, ty

[nocturne flax]

how do i get probot on to speaker on a stage channel

[rich sorrel]

Hi, I am using the reaction roles and added a emoji using "add reaction" but when I clicked the + sign it's not showing the role names, bot has admin perms in server plus the user who is accessing it on https://probot.io/ also has admin perms, any idea what's the issue?

<@&675070424748654593>

[nocturne flax]

<@&675070424748654593>

[split needle]

get it into the stage and invite it to speak manualy

[split needle]

move the probot role higher in your server role list

[nocturne flax]

thanksss

[rich sorrel]

thanks

[charred oxide]

<@&675070424748654593>

I've been looking through the auto-mod settings, I see there is a slider to make bad words 'exact only' but is there a way to do the odd exact word without this?

For example if there is a derogatory term that is a shortened version of an actual word, is there a way to include this, without doing the exact word setting only?

[plush escarp]

when will the rep command be abled

<@&675070424748654593>

[nocturne flax]

<@&675070424748654593>

[split needle]

[split needle]

only that option for now, you'll still have to enter the shorten forms of the words

[split needle]

no eta

[plush escarp]

in your opinion what is the nearest eta?

[split needle]

no clue to guess it

[plush escarp]

will it come back at all?

[split needle]

.

[plush escarp]

ok thx for ur help

[charred oxide]

yeah unfortunately that's not an option in some cases, but at least the server mods are aware of the situation and can look out for it. thanks though

[marble cedar]

Question, may be answered by devs, profile cards are made with Canvas or private handler?

[viral sundial]

this is not a public information

[marble cedar]

I got it, and yes it is with Canvas, anyways... Probot codded in JavaScript or Python?

[viral sundial]

same goes here,
any information regarding how the bot was made is only-devs information

[stable slate]

yo

when I play music

it repeats

how should I stop it

[viral sundial]

#repeat

[stable slate]

alr ty

[viral sundial]

you're welcome

[marble cedar]

I mean, it is ok to know what the language the bot coded on, as how Clyde bot coded in Python, I am just wondering which is better Js or Py, and I guess it was coded with Py...

[viral sundial]

well, we don't share such information here. Sorry

[marble cedar]

Never mind, it coded with JavaScript, I've found the framework..

[viral sundial]

okay

#chat-en ^^

[nocturne flax]

is there a command to see what perms i have?

[viral sundial]

no

[quartz magnet]

Will Timed Messages become a feature/function soon..? As of now i am manually sending an embed message that reminds members of my server to vote for the server..

[delicate junco]

hello to you, I'm wondering how to create automatic roles with pro bot. I tried by choosing a role that I want members who join my discord to get, but it doesn't work! how can I make it work? thank you for your help.

[split needle]

Don't know as there's no actual release list for next update

@quartz magnet check channel topic

[split needle]

Make sure the probot role is higher than that role and that role have no managing permision
Also if your server have welcome screen enabled (discord feature), the members must pass that first before getting the roles

[delicate junco]

I have already clicked on this category and chosen the role I want to give automatically but it does not work

[delicate junco]

I put higher the role of the bots than that of the role I want to be assigned automatically. how do I disable the welcome section?

[bleak grove]

Hello. Bot @stone cloud lags when music plays

[fathom meadow]

<@&675070424748654593> ..

[half hull]

Hi, would like to ask a question bout leveling, if someone meets the requirement (voice lv) to lv up result in rewarding a role, do they have to actually type in chat to trigger it?? I found it annoying it seems this is the way...

[viral sundial]

try changin the channel's region to EU

[split needle]

The welcome screen thinggy is a discord thing but it will not cause any trouble for the bot assigning roles, just make a delay until it can give the roles to avoid bypassing verification requirements
About the role, can you make sure it's the probot role, not the bots role in your server?

[viral sundial]

Can i help you?

[bleak grove]

This will not affect the fact that the server is for Russian users?

[viral sundial]

yes, the bot detects that the member reached a new leven when he sends a message and it can be only one message tho

[viral sundial]

it might make them laggy in that specific channel

give it a try.

[delicate junco]

I just put the role of probot higher than the one I want to be given automatically. how to set a delay??

[bleak grove]

This is not good, because, as planned, it is done in such a way that you can listen to music in all channels.

Ok, I'll try

[split needle]

The delay is already being automated with the welcome screen, you don't need to mind it

[delicate junco]

thank you for your help, I'm sorry for my English, I suck at English. I am French from Quebec

[split needle]

Then next time you need help, you can go to #support-int and ask the french support for easier understanding

[delicate junco]

I used Google translate to communicate with you

[half hull]

Got it. Thanks

[viral sundial]

you're welcome

[tacit pelican]

Cmd doesn’t work, no response

[split needle]

Go to https://probot.io/dashboard, select your server on the left side, check and enable the music module
If you're not an administrator, ask one to check that too. If it's enabled, tell them try add a role as dj role, save and then remove it

[tacit pelican]

Do they need DJ role to use it?

[split needle]

No if the thing above is done fully

[limber sphinx]

ok is there a way i can reset the levels for pro bot ?

ranking wise/

cuz im tryna use pro bot as our new role lvling bot because it uncludes voice too

but these are new roles

unless the bot can recognise each leavel to the according role?

but idm a lvl reset

[native geyser]

#help reset

[lean badger]

**Command: reset**

Reset text/voice/invites xp points for all or specific members.

**Usage:**

#reset [text / voice / invites) [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex

[limber sphinx]

why thank you

have a pepe

oh i cant use external emojis

this looks awkward now

[native geyser]

😅

[dusty timber]

Hello

can u send me the badges link to buy smth?

[astral folio]

hello

is it possible to change a user's level?

[native geyser]

https://probot.io/badges

[native geyser]

currently no you can only reset

[astral folio]

ok

[dusty timber]

Thanks!

[astral folio]

thank you

[native geyser]

yw

[lyric ridge]

how can I put a picture in my profile?

[native geyser]

you mean background?

https://probot.io/bgs

[lyric ridge]

yes

[native geyser]

^

[lyric ridge]

thank you

[native geyser]

yw

[pulsar stream]

How can I make probot remove a certain role when muted?

[native geyser]

not possible unfortunately

[pulsar stream]

oof well still thank you

Is there a way for the muted role to mute people even with members role I can't seem to make it work for probot

[native geyser]

yes, set members role send message permission to /

apologies for late response

[past vale]

this is the reset level command right? but ran it many times. nothing happens

[untold flume]

is moderation module enabled? @past vale

[past vale]

maybe not

[untold flume]

Try enabling it please

[pulsar stream]

Thanks it works

One last question sorry for so many but uh why isn't auto mod working at all it isn't even deleting messages or muting

[past vale]

Yea it works now. My bad. Thank you

[untold flume]

@past vale yw

[ripe meteor]

how to unmute guys

[native geyser]

drag the bots role above muted role

[nocturne flax]

hello anyone can help me out ?

[native geyser]

sure ask your question right away please

[nocturne flax]

i am looking for a music bot

but i want something good and where i can use youtube links and playlist

for music

i dont mind buying it tho

[clever socket]

<@&675070424748654593> ^

[native geyser]

probot can do it
for playlists use #play pl link

[nocturne flax]

do we need to pay or something ?

or all good /

?

[native geyser]

nope

[nocturne flax]

thank you

[native geyser]

yw

[somber garnet]

Please don't forget my question from yesterday <@&675070424748654593>

Around here

[nocturne flax]

so why do ppl buy premium ? @native geyser

[vast cave]

hii so i made this acc 8 days ago ( steelseries acc with ntiro ) and i have 10k credits and i want to send credit to my friend can u guys tell how much days is needed?

[native geyser]

#664737031414480896

[native geyser]

30 days

[vast cave]

bruh okay ty for ur help have a great day ❤️

[native geyser]

yw

[mild loom]

hello help french?

Comment on règle le problème du bot son qui fait que de couper .merci

[weary edge]

Can someone help me?

im trying to set up react to role but its not posting to the channel or letting me select what role to give?

[native geyser]

#support-int

[native geyser]

https://probot.io/dashboard

1. from embed messages section create an embed message and send it to your server (the message you have to select basically)
2. from reaction roles section select the embed message you just sent
3. add a reaction
4. add roles by clicking on the plus signs right next to the reactions you added

[weary edge]

ive tried this everytime im sending a message to a channel its not sending i have made sure the bot has permission

[native geyser]

also make sure to fill every selected element

[pulsar stream]

Why isn't probot able to delete messages I gave it permission it won't even follow auto mod

[native geyser]

does the person who is testing it have admin perms?

[pulsar stream]

Yes

I meant no

I thought you said something else sry

[native geyser]

invite me in dms please so i can check it out

[pulsar stream]

yeah sure

[weary edge]

its still not working i click send message from embed and then go to roles and select the embed when it says select message nothing comes up and nothing has been posted in my discord where the embed should of been sent ive check all perms and re-authed the bot

[native geyser]

can i see your embed settings

[weary edge]

for who the bot?

[native geyser]

yes

[native geyser]

dashboard -> embed messages settings

[weary edge]

it also has admin permissions

oh

[native geyser]

as i mentioned fill every selected element

[weary edge]

still dont work

[native geyser]

does it contain more than 2k letters?

[weary edge]

yes

[native geyser]

well thats discord limit so it might be the reason

[weary edge]

ahh

ill try again

[native geyser]

alrighty

[nova dew]

How kick the user if i am admin

[native geyser]

/kick

[nova dew]

Its dont working

The bot asking - I couldn't kick that user. Please check my permissions and role position.

[native geyser]

make sure to give the bot perms + drag its role above other roles

[steady dragon]

is there a limit of auto repond triggers

[weary edge]

hi so the embed messages no post so it was the letter limit and now my roles are not showing up in the dash?

[native geyser]

drag the bots role above other roles

[weary edge]

perfect thanks and is there anyway to make the title appear above the message content as it automatically appears below no biggy if not possible

[native geyser]

its the default order, only way to change that is to send them separately

[weary edge]

yeah okay thats fine thanks alot

[errant stream]

hey i need help with a minecraft server. I changed my username and now i cant join anymore. The server is Rkive

anyone here that can help me with this?

[native geyser]

as the server name supposed to point out we have nothing to do with minecraft

[errant stream]

i was send here after trying to search for help

i will look further then

[steady dragon]

is there a limit of auto repond triggers

[native geyser]

nope

[steady dragon]

cool

[stable oyster]

i have a question how can i buy credits discord ?

[fathom meadow]

<@&675070424748654593> ..

[native geyser]

no, buying and selling credits is against our rules and will be resulted in blacklist for both sides

[hidden marsh]

hlo

hllo

[outer fiber]

I want add Chat-rus

[native geyser]

#chat-int

[native geyser]

hi how can i help you?

[hidden marsh]

i nead credeit pleaaas

[native geyser]

#573048353458356234 maybe?

[hidden marsh]

pleaaa

s

[native geyser]

its a reason for mute, just saying not gonna warn again

[hidden marsh]

كل زق

[native geyser]

english maybe?

[hidden marsh]

عربي عربي

arabi

bb

[sullen prism]

#support-ar

[hidden marsh]

oooo

whye you chitt ?

[sullen prism]

what ?

[fathom meadow]

@native geyser sorry for that.. But he said bad word.. I just need to remind you ..

[untold flume]

#warn @hidden marsh chatting in support channels

[lean badger]

:white_check_mark: **@Coste-! 𝑺𝒀𝑪 𝑿 𝑰𝒀𝑨𝑫 warned! **

[untold flume]

#support-ar / #chat-ar

[hidden marsh]

wtf

wathe ?

[untold flume]

Would you mind?

[hidden marsh]

وتفاك

[untold flume]

#mute @hidden marsh

[lean badger]

:white_check_mark: @Coste-! 𝑺𝒀𝑪 𝑿 𝑰𝒀𝑨𝑫 muted from the text! :zipper_mouth:

[vital palm]

anyone know specifics on levelling/xp gain from chatting? is there a cooldown on how often xp can be gained? is it 1 xp per message/cooldown?

[prisma jacinth]

Does anyone know how to do reaction roles? its REALLY confusing me

[fathom meadow]

<@&675070424748654593> ..

[untold flume]

@vital palm 1 minute cooldown

@prisma jacinth How do I set up reaction roles:
1- head to the dashboard https://probot.io/dashboard then select your server.
2- enter "Reaction Roles" module
3- Click "Add Message", then select an embed. You can manage these embeds by heading to "Embed Messages" module.
4- Click "Choose a message", and then select the referred embed message where the selected embed was sent.

start adding reaction roles by clicking "Add Reaction". there would be a (+) button where you can select the role referred to this reaction.

https://imgur.com/368XQ9R

[prisma jacinth]

thanks so much

[vital palm]

ty

[untold flume]

yw

[untold flume]

yw

@nocturne flax hmm

do you have any issues i can help you with (regarding our bot)?

for chatting #chat-en @nocturne flax

[nocturne flax]

Sorry bad channel 😅

[untold flume]

No worries

@nocturne flax

Use #chat-en instead please

[untold flume]

For chatting

[normal moss]

Why must the acc be 30 days to transfer it is too long

[fathom meadow]

<@&675070424748654593> ..

[untold flume]

Is that a probot-related question?

@normal moss to prevent credits farming

or whatever you call it

didn't understand your question can you elaborate more?

Move what exactly?

[nocturne flax]

Hi

[untold flume]

@nocturne flax hello , how can i help you?

What's the problem then

Unmute yourself

• unmuting yourself has nothing to do with our bot🤷‍♀️

[nocturne flax]

The bot told me that you can't vote unless I entered this server and I logged in and it didn't give me the credit

[untold flume]

You can use #unvmute command tho

@nocturne flax have you checked your transactions list?

[untold flume]

@nocturne flax

[nocturne flax]

Yes

[untold flume]

@nocturne flax nothing in there?

[untold flume]

@nocturne flax can i see your transactions list please?

@nocturne flax ? I gave you the intended command above

You can just read my previous message👍

[untold flume]

.

yw

[spare flame]

Hello there!

How can I reset levels on my server?

[fathom meadow]

<@&675070424748654593> ..

[spare flame]

Thanks brother.

[fathom meadow]

@spare flame Make :

#help reset
In your server and it will explain how to reset the xp of users

[obsidian hazel]

Can anyone tell me why the bot doesn't let me use any commands ;--;

[potent panther]

Can i get whitelisted for credit cause i alr have an old account that was able to give credits and i made this one a month ago

And i got a plenty of credit that i wanna use but i cant

[storm flower]

#u @potent panther

[fathom meadow]

<@&675070424748654593> ..

[patent bear]

Is it possible to do reaction role embeds like this? I've no clue how but it looks better than old regular reaction roles.

[fathom meadow]

@storm flower #commands
#user

[patent bear]

I saw the bot has embeds but I'm clueless

[storm flower]

ur account is created at 29 January, u need to wait until 29 February to use the credits system

[fathom meadow]

?

[storm flower]

?

[fathom meadow]

@storm flower see channel topic.. Can you?

[storm flower]

o

[patent bear]

or like this

but this one seems more straightforward

[fathom meadow]

What command doesn't work with you?

[fathom meadow]

Your account must be more than 1 Month to have credits

[obsidian hazel]

i guess all of them because i tried music and quque

queue*

[fathom meadow]

How to enable the reaction-roles
1 - https://probot.io/dashboard --> Login , select your server
2 - Reaction Roles , Add New Message

3 - edit the settings :

1- [Embeds : The Embed message that you created (already)]
2- [Choose a message : The Embed Message that you (already sent)]
3- [Add Reaction] = Select the emoji , The role
4 - Choose btw (Toggle or Give or Take)

Toggle : This type adds/removes the roles depending on whether the user has the roles.

Give : This type adds the roles whenever a reaction is added/removed.

Take : This type removes the roles whenever a reaction is added/removed

[fathom meadow]

Try by #

[obsidian hazel]

I tried that first

[potent panther]

I have credit but i can't send to people

[obsidian hazel]

and then / but it didn't work

[fathom meadow]

@obsidian hazel can you use the ping command by slash and send screenshot

[obsidian hazel]

okay

[fathom meadow]

@potent panther as I told you

Your account must be more than 1 Month

Like : 1Month + 3 Days

[fathom meadow]

Get to dashboard https://probot.io/dashboard > your server > music module .. Then check channels that you can use commands or roles that can use commands

[obsidian hazel]

it's not my server

[fathom meadow]

So tell the owner of the server

[tiny python]

I would like to report a person who trades and sells credits

[fathom meadow]

Tell @Dramex in his private

[native geyser]

Hi, which language is the report going to be in?

[patent bear]

can you do reaction roles with external emojis with probot/

i added probot to a second discord for my role emojis so it can use it in my main server i'm working on. it was possible with yagpdb and i think nadeko

so far unless it's just the embed and how it works it doesn't seem to show

[fringe parcel]

hi

i want to set a channel level

can i set?

<@&675070424748654593>

[echo barn]

Hello. I made changes to channels today around 7:40pm. Around 8:15 p.m. ProBot made some changes that led to many channel rights having to be changed again. Now my question: Can you make changes for CHannel via the ProBot Dashboard or is it possible that Probot makes changes automatically? Thanks. <@&675070424748654593>

[compact zephyr]

Hi im currently trying to wipe my server of its messages but everytime i use the /clear command, the bot says that the command is not authorised in this channel, How do I get to the settings required for this command .

<@&675070424748654593> ^^^

[fathom meadow]

<@&675070424748654593> ..

[fathom meadow]

Add \ before the emojie

[patent bear]

how?

\ 💯

like that?

[fathom meadow]

Yes.. From dashboard > your server > leveling system module and select channel

[fathom meadow]

Yes

But don't make space between them

[patent bear]

i'll try thanks

oh

[fathom meadow]

• make this in your server not in website

[fringe parcel]

thx

[fathom meadow]

Because it will show you output

[patent bear]

i don't entirely know how

[fathom meadow]

yw

[patent bear]

can't i edit it on the site and then further edit the emojis so they work on discord? why is there no tutorial or guide v.v

or maybe there is

[fathom meadow]

@patent bear as I told you

Example :
!pro2

I added the emojie :

Just add \ before the emojie

[fathom meadow]

I don't understand what you need to know but probot updates some things automatically

[fathom meadow]

Get to dashboard > your server > moderation module > clear command.. And remove the channels selected

[patent bear]

i'm not understanding lol

[compact zephyr]

I cannot find the option in the dashboard

nvm ive done it,thanks!

[echo barn]

and how do i change that

[random kestrel]

probot is deleting a long post because "duplicated text" but I do not see any duplicated text or multiple consecutive characters, is there a better way to identify the why behind that?

[acoustic shoal]

that's normal?

[maiden kraken]

How can I add a custom avatar in probot

<@&675070424748654593>

[split needle]

Premium required

[split needle]

Auto responder

[split needle]

Could be too many down spaces

[restive forum]

Server shop ??

[split needle]

It usualy make changes to the muted role permision and you can not change it as how you want for now

[random kestrel]

Underscore?

[echo barn]

but only muted role?

[restive forum]

Is a Discord store allowed or not?

[split needle]

Get the full id of the emojis from the chat by doing \:emoji: and copy the whole result to use on the embed

[split needle]

No

[split needle]

Only that role

[restive forum]

AND HOSTING SERVER? @split needle

[split needle]

Maybe

[split needle]

What?

[echo barn]

ok thanks

[random kestrel]

_

[restive forum]

HOSTING SERVER

[maiden kraken]

Ok custom avatar is permanent or only for one month of premium

[split needle]

It lasts for the time you own the subcription until it expire and being bought by other user

[split needle]

I'm not really understand this

[mellow topaz]

Hi

I got a problem that I can’t transfer credits to one of my friends

[dusty dawn]

Ive been trying to renew my subscription but all my payments are getting declined?

@split needle

@nocturne flax

[high roost]

How do I change my name on the probot dashboard?

For some reason it has my real name, instead of "Jonesy"

and i'm not sure how the hell it did that.

[desert kiln]

<@&675070424748654593>
Hey, why do I have that answer? When I opened this file, there was a white image, very small in size. 🤔

[swift glacier]

How do I make the Bot welcome

[desert kiln]

Go to the dashboard, click "Welcomer" and configure it.

[swift glacier]

How tho?

Nvm

[mellow idol]

Does Probot offer a way to send a DM to someone on a role add?
ie: we enable a 'member' role to a user and Probot sents a DM with a welcome message and a list of rules

(not talking the welcomer on server join, looking for a DM to trigger just on a role addition)

[opal phoenix]

Help

<@&675070424748654593> How do I set a channel to receive probot commands? I made a new channel but probot is only reading #help

[patent bear]

thanks

how do i check my welcome message / preview it? it's not working anymore and i'd like a way to preview it with a command or something like other bots can

[opal phoenix]

@hybrid sail

[royal lotus]

<@&675070424748654593> The reset xp function doesn't seem to be working on my server. Is there a way to do it from the website?

[kind karma]

are messages using probot still broken? i still cant update or send any new embedded messages

[calm glen]

Why does the bot when playing music stop for 1-2 second then continue?

<@&675070424748654593> ^^^

[patent bear]

and another question, i see probot doesn't do goodbye messages? can you reset levels?

i stg i had another question but forgot

[nocturne flax]

hey guys, does prime server allow me to use the 24/7 command?

[thick pawn]

Ola

[patent bear]

Is there an easier way to change the colour of embeds on the dashboard? You can't copy and paste the hex codes because they're seperated and divided up.

oh yeah my question was why my welcome messages don't work anymore

I did touch the 'send an image' part a bit but disabled it if that matters

cause it felt weird and i wasn't sure how to work with it well, like adding a member count to the image, or resizing images or what the template should be for a banner usually

sorry for all the questions v.v

it logs it in the, well, logs

[atomic copper]

Hey my auto mod and welcomer isn’t work <@&675070424748654593>

Like it won’t work such as mass spam or mass @sacred horizon

[patent bear]

why'd you ping ing

what did ing do to you

:c

[split needle]

Your account is not enough 30 days old to transfer credits

[split needle]

Try contact @native geyser in dm
Also next time ping the support role instead

[split needle]

Late data loading
Try change your username on discord to see if it change

[split needle]

That user might be too new to the bot
Tell them to interact for a while and check back

[split needle]

Not yet
You can suggest it

[split needle]

Check and remove the enabled/disabled channels box and only add the channel for bot command to enabled channels box

[split needle]

Have to use an alt, other user join to test it

[split needle]

Make sure the moderation module on the site is enabled to use the command

[split needle]

Make sure none of the selected elements are left as blank
And also check for character limit (2000 limit except description us 4000 maybe)

[split needle]

Try change the voice channel region to somewhere like europe, use stop command to refresh the player and add songs again

[fierce geyser]

how do i add custom commands?

[calm glen]

will this make all of us lag when talking?

[split needle]

Yea there is no goodbye message for this bot
And to reset level, use #help reset to know the command's variables (make sure moderation module is enabled)

[kind karma]

i was told that already like 5 times dont worry no elements are empty and it isnt above the limit :)

[split needle]

It'll be on by default when purchasing prime

[fierce geyser]

<@&675070424748654593> how do i add custom commands?

[split needle]

There is hex box but it's just too small to load up all 6 digits
And about welcomer, try enable the image, set it to send to another channel, save, and then disable it again and save

[split needle]

For auto mod, it'll ignore any user with administrative permision so don't test it yourself
About welcomer, can you send a screenshot of the settings?

[split needle]

Not a feature, only auto responder

[split needle]

Depends on internet connection and such

[fierce geyser]

how do i turn that on?

[split needle]

A screenshot of the editor?

[split needle]

Go to https://probot.io/dashboard, select your server on the left, go to auto responder module and setup them there
For know, the bot will only respond on the exact phrases

[kind karma]

word count is at 1959

well character count

not word

[full wind]

hey

i need help

[split needle]

Just send a screenshot of the editor, it'll be helping more

[split needle]

I'm not here to wait for the question

[full wind]

this is coming everytime I try to vote

[full wind]

please solve it

[full wind]

@split needle

[split needle]

That seem kind of too much maybe
You're trying to edit one or send a new one?

[kind karma]

im trying to edit it but i havnt really added much and i already even shortened it

it doesnt show the added stuff

[split needle]

You've been flagged for using multiple accounts or self-botting to vote
And don't mention me when I'm here or it'll just flood the channel

[kind karma]

it would still be below the 2k limit with the added stuff

[full wind]

means??

[split needle]

Maybe an old site's bug
Can you send a new one with it as that? If not, try use the description instead

[kind karma]

sending new one also doesnt work

[split needle]

Already said
You may used many accounts to vote to get credits on the same ip or using an automation to do so

[kind karma]

okay with description it works now

[split needle]

Yea then a bug with old site

New site is comming soon but not sure when

[kind karma]

but the description seems to have a smaller limit

[split needle]

It has bigger limit as I remember is 4k character while the content only handle the limit of 2k

That also including the spaces

[kind karma]

seems like its the other way around

i cant add anymore characters to description

at 2k

[split needle]

That's the old site's problem

They didn't update it but work on the new site

[kind karma]

okay well thanks anyway

atleast the rules got its important update :)

[full wind]

hey is it against rule to sell credit for owo?? cuz I saw many people doing it and came in server to sell??

[split needle]

Yes they're against BOTH our rules of using credits and Discord's ToS as well as term of use of owo bot which we and owo bot have taken many actions on it

[full wind]

meaning I can sell credit?? 😅 sorry for ping again

[split needle]

No you can't

[full wind]

oh ok

😭

[split needle]

That's also one of the reason to get blacklist

[full wind]

ok

don't blacklist me please

I will not sell

and how to see the people who have most credit??

[split needle]

You can see on the site in top bilionares tab

https://probot.io/dashboard

[patent bear]

it seems like probot is also slow with giving roles..

[split needle]

Auto roles?

[patent bear]

yeah

it has like a 5 second delay in between each

i'm giving 4 or 5 default roles

[split needle]

If you have welcome screen from discord enabled, the members must pass that first before getting the roles assigned or they'll just bypass the thing

Which also including the verifications steps

[patent bear]

huh no i mean it'll assign one role, then another, then another

after verifying i think

[split needle]

Oh

[patent bear]

but like 5 second delay in between each

not a big deal at all

just odd

[split needle]

Then could be overload or some

[patent bear]

yeah

[split needle]

And to avoid rate limit

[patent bear]

is there like a template for the welcome image dimensions?

[split needle]

It's free but recommended to use 16:9 ratio and file limit under 3Mb

For higher files up to 8Mb, use an external link to them

[patent bear]

there's no template i can use to make it smaller like this?

where the line is

[split needle]

No

You'll have to crop that yourself

[patent bear]

and whatabout a member count on the image? is that possible?

[split needle]

Not possible

[patent bear]

oh

sad , thanks

i don't see an option for sticky roles either

[split needle]

Yea since there's none

[nocturne flax]

Probot is very delayed rn
It can't clear messages run commands and it's ping response is slow

[native geyser]

whats the ping its having atm

[nocturne flax]

hey guys, does prime server allow me to use the 24/7 command?

If I buy prime server

$2.50

Can I keep pro bot in music channel 24/7?

[split needle]

@nocturne flax

[nocturne flax]

Ah OK

Will buy now

Errr, why my card been declined?

It is correct...

ok paid

Once I paid, how to activate?

[native geyser]

invite the bot via the same website

[nocturne flax]

nice one.

Cheers.

[patent bear]

like 200 i think

e.e

Time: 269 ms
✨ Micro: 75 ms
⏱️ WS: 93 ms

[native geyser]

its not that much (maybe there has been a little lag spike back then?)

[stiff saffron]

Hi guys

[nocturne flax]

Errr wa

[stiff saffron]

Hi guys hi dunzod

Abe # use kro

[nocturne flax]

When we have premium bot, can we kick the default bot?

Or we need to keep both in?>

[native geyser]

you can but do you have both prime and premium in the same server?

[native geyser]

hm?

[nocturne flax]

These

Do I need both

[native geyser]

nope

only prime is enough

[nocturne flax]

Do I just keep probot prime?

Kick the other 1 yea?

[native geyser]

sure

[nocturne flax]

ty

[native geyser]

yw

[nocturne flax]

for me it's like
pong!🏓
time 1162 ms
micro 3 ms
ws 21 ms

[patent bear]

yeah pretty.. bad rn

[nocturne flax]

maybe they'll fix jt

It

[patent bear]

yea

[eternal iris]

if there welcomer in probot

...

[native geyser]

yes there is, https://probot.io/dashboard -> select your server -> welcomer

[native geyser]

let me contact to devs regarding that

[cunning swan]

Hi sir
the problem started again
both # and / commands are working
but the Bot joins the VC and does not play anything

[native geyser]

send me an invite link to your server in dms please so i can report to devs

[quaint dragon]

bruh

[native geyser]

hm?

[cunning swan]

Hi
plz check your DM
I have sent you the message

[native geyser]

i haven't received it please make sure your dms are open

[cunning swan]

sent
plz check now

[native geyser]

👍

[dusty timber]

Hi, how many badges i can hold once a time?

[acoustic shoal]

and he is obliged to answer vulgarly?

[untold flume]

5

[dusty timber]

Thanks!

[untold flume]

yw

[acoustic shoal]

is the bot obliged to respond vulgarly?

[untold flume]

No

[acoustic shoal]

Am I welcomed in this server please just be honest?

[untold flume]

yes? also... He's the one who chooses the bots response not us please don't misunderstand it

[acoustic shoal]

Ok thank you very much for the answer!

[untold flume]

you're welcome

[devout meteor]

what is behind the calculation of points in /top text??

[shrewd atlas]

how to disable auto mute

[native geyser]

random amount of xp every minute

[native geyser]

https://probot.io/dashboard -> select your server -> automod

[shrewd atlas]

thxnks

[native geyser]

yw

[nocturne flax]

May I ask how to change the icon of the bot?

[split needle]

You'll need premium to do it

[nocturne flax]

Ok

[devout meteor]

so no matter how many texts u write within 1min, at the end of the minute, random points are added, right?

[native geyser]

yes, once a minute

[knotty rose]

Hello, please tell me how to disable the rating system?

[split needle]

Level system you mean?
If then go to https://probot.io/dashboard, select server on the left and go to leveling system to disable it

[knotty rose]

thanks

[mortal ridge]

cant get bot to notify when streamis live in discord

[split needle]

Not a feature
What do you want?

[dreamy crypt]

Do you speak Russia?

<@&675070424748654593>

[native geyser]

#support-int for Russian support

[dreamy crypt]

Okay!

@native geyser help please

[craggy flame]

@native geyser i have a account that has been suspended and i want to transfer the Premium to this account

[native geyser]

do not mention english support there nobody from english support speaks russian

[craggy flame]

<@&336913504051265537>mail

[craggy flame]

@sullen flower @native geyser

[native geyser]

can you give me the old accounts email in dms so i can check database

[dreamy crypt]

I do not know why, but the Muta command does not work for me, is it something on the server or what?

[craggy flame]

i am in it inside the probot dashboard

[craggy flame]

i sent it

[native geyser]

what does the bot reply with when you use /mute

[dreamy crypt]

@native geyser Are you the most important?

[native geyser]

no

[dreamy crypt]

The bot responds that everything seems to be successful, and the role of Muted is issued, but a person can still write to the chat

[native geyser]

channel settings -> permissions
muted role 'send message' permission -> ❌
every other roles 'send message' permission -> /

do this and it'll be fixed

[dreamy crypt]

Is there any way to get a role here?

[native geyser]

no unless you subscribe to our paid versions

[dreamy crypt]

Okay

[dreamy crypt]

Okay, I'll try it now

[native geyser]

alrighty

[dreamy crypt]

@native geyser

It didn't work out, it's something with the server.... I don't know what to do(

And I have set up channels, categories, and roles, and the bot is working, but a person can still write...

[native geyser]

does that person have admin permissions?

[dreamy crypt]

What should I do? Delete the server?

[native geyser]

no lol

[dreamy crypt]

?

From whom?

[native geyser]

does the person who can still send messages have this permission enabled?

[dreamy crypt]

I tried with ProBot, and now I tried with UfoBot everything is the same as it was, nothing has changed, a person can write (

[dreamy crypt]

No

[native geyser]

i understand your issue therefore you do not need to try to explain me any further, just answer the questions i ask please

[native geyser]

then you did not set it as i asked you to set it, do it properly please

muted role 'send message' permission -> ❌
every other roles 'send message' permission -> /

[dreamy crypt]

Okay

Per category? Or a chat?

[native geyser]

both

[dreamy crypt]

Oh, just a second

@native geyser

Sorry, I'm too stupid, I don't understand... Maybe I should invite you to the server?

[native geyser]

alright

in dms please

[dreamy crypt]

What?

[native geyser]

dms

direct messages

[dreamy crypt]

I don't fumble in English

[native geyser]

then please wait for our Russian support in #support-int, i already mentioned him for you

[dreamy crypt]

Should I invite you to the server? Maybe you can set it up yourself?

[native geyser]

i said yes

in dms

direct messages / private messages

[dreamy crypt]

Okay

[slate pumice]

Can i give xp to someone?

[native geyser]

currently not possible

[errant jetty]

Hi

[native geyser]

hi how can i help you?

[woeful relic]

Hi

@admins

[native geyser]

you can ask your question right away

[nocturne flax]

Is there a way to get an entire list of xp + rank (lvl-system) of all members on the server as csv export?

[native geyser]

not possible

[nocturne flax]

Is there a way to give inactive users a defined role?

I am looking for workflows to identify inactive users on mass and remove granted roles from them

[native geyser]

not automatically no

[cerulean sinew]

<@&675070424748654593> how do I make reaction roles?

[native geyser]

https://probot.io/dashboard

1. from embed messages section create an embed message and send it to your server (the message you have to select basically)
2. from reaction roles section select the embed message you just sent
3. add a reaction
4. add roles by clicking on the plus signs right next to the reactions you added

[cerulean sinew]

Ty

[vapid cosmos]

Hey

[native geyser]

yw

[vapid cosmos]

Whatis the profile level max ?

[native geyser]

100

[vapid cosmos]

A ok ty

[native geyser]

yw

[west temple]

How do i use probot on my own discord server?

[native geyser]

#573048403429425162

[buoyant flame]

What is defrence between probot and pro prime

Ruru

[native geyser]

#664737031414480896

[buoyant flame]

Ohh ok thnks
And actually the question for what I'm here is

In my server everyone can use probot like
They can see server stats and do afk and some other things too

Can i control tht

[native geyser]

you mean they can access dashboard?

[buoyant flame]

I don't know

But they can set afk

[native geyser]

probot doesn't have an afk command

so are you sure its probot

[nocturne flax]

How can I reset top voice and chat?

[buoyant flame]

Oopps

[native geyser]

#help reset

[lean badger]

**Command: reset**

Reset text/voice/invites xp points for all or specific members.

**Usage:**

#reset [text / voice / invites) [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex

[nocturne flax]

Thanks

[native geyser]

yw

[buoyant flame]

Than i need to see tht again

Sorry for waste your time

But I'm not tht much friendly with this bot so why i liked to ask here

[native geyser]

no worries

[full panther]

hello guys, I'm from Russia and I don't know English well, tell me how to get a boost here?

[native geyser]

what do you mean by 'getting a boost'

[full panther]

ok bro thanks

[native geyser]

[nocturne flax]

hi everyone

[short mason]

Hi

[native geyser]

hi can i help you guys?

[nocturne flax]

my welcome messages is not working on my server

what should i do

[native geyser]

can i see your settings please

dashboard settings

[nocturne flax]

this one?

[native geyser]

yes, what about image

[nocturne flax]

so its enabled right

[native geyser]

what is its format

[nocturne flax]

but this is what i get

[native geyser]

what is the image format

[nocturne flax]

i dont have an image format

this is disabled

[native geyser]

oh

[nocturne flax]

should I enable this?

[native geyser]

1. enable image
2. select 'send to a channel'
3. select '#main chat' channel
4. save
5. disable image
6. save

[nocturne flax]

oh

okay no problem

[native geyser]

this should solve the issue

[nocturne flax]

ill check it for a whuile

[native geyser]

alrighty

[nocturne flax]

oh

it worked!

[native geyser]

👍

[nocturne flax]

another problem xd

i cant mention channels

i googled it up and it told me to do /#channel

XD

[native geyser]

you're supposed to do it in the server with \

[#support-en](/guild/224308865427046402/channel/664941916722429986/)

then you copy the result and paste it on dashboard

[nocturne flax]

like manual command?

i cant do it on the dashboard?

[native geyser]

no you can not

[nocturne flax]

hmmm

what should i do?

[native geyser]

do it on the server then copy the result and paste it on dashboard as i mentioned above

[tidal brook]

hi why the command #top doesnt work ?

[untold flume]

Enable leveling system module @tidal brook

[tidal brook]

ok thx

[nocturne flax]

all good now. thank you! '

[native geyser]

yw

[mossy maple]

HI?🌚

[native geyser]

yes?

[proven lantern]

if my reaction role like didn't give any role anymore should i disable and enable the reaction role ?

[spring fjord]

What command should i use for "auto deleting messages after 5 sec'' ?

[native geyser]

no its not about that, make sure your bots role is above the other roles

[native geyser]

you set it on https://probot.io/dashboard

edit the commands and enable the feature

[proven lantern]

the probot role is higher than the owner role

[native geyser]

so you're trying to give people owner role with reaction roles?

[proven lantern]

no

i mean the probot role is higher than the owner so the role i want to give should be given away with no problems

[native geyser]

i see, then can i see your dashboard reaction roles settings please

[proven lantern]

you can see that i said " if "

cause the same happened with my friend and im just asking

[floral kindle]

hi guys i have quetion, why my account can not get credit when i do probot vote?

[native geyser]

what is the error message you get?

[floral kindle]

this 🙄

[spring fjord]

Witch one is it?!

[native geyser]

i see, well there might be couple of reasons

1. bot doesnt have required perms
2. the role you want it to give might have manage permissions
3. you might have forgotten to attach the role to the reaction etc.

[native geyser]

you're blacklisted from vote due to using multiple accounts

[native geyser]

which command do you want to set it for?

[proven lantern]

i think the bot didn't have the required perms :/

[native geyser]

[floral kindle]

okey understand thanks for you😘

[native geyser]

yw

[spring fjord]

I want the bot to Delete messages after 5 sec of people sending it.

[native geyser]

oh sorry i was thinking delete the bots message after 5 seconds

its still possible for moderation commands, on dashboard -> select your server -> moderation module -> click on edit buttons for commands

[spring fjord]

Thanks

❤️

[native geyser]

yw

[nocturne flax]

Hi

This is my problem and I don't know what is the solution

[split needle]

you need administrative permision in that server
a role named "admin" wouldn't help

[nocturne flax]

I wanted to create a welcome system and a level system, and this is what happened

[split needle]

read my message

[nocturne flax]

Good

[mellow idol]

Perfect, thank you!

[nocturne flax]

Hello
How can I add xp for a user

[native geyser]

hi, currently adding xp is not possible

[nocturne flax]

oh ok

[split lake]

Is there a way to limit the bot to only 1 Voice channel?

Or is that done just via channel permissions

[merry sail]

How do I remove all probot warnings

[native geyser]

just done via channel perms

[split lake]

Got it

[native geyser]

#help removewarn

[lean badger]

**Command: removewarn**

Remove warnings for the server or user.

**Aliases:**

#warn_remove, #unwarn

**Usage:**

#removewarn [warnID]
#removewarn [user]
#removewarn all

**Examples:**

#removewarn 56323094912
#removewarn @Dramex
#removewarn all

[empty lance]

Hello. I was trying to do auto response that would activate when I pinged user. I used as a trigger <@{user_id}> but it doesn't respond. Is there a way of making it work?

[wicked trench]

What's the max size for image within embed, not thumbnail image.

@nocturne flax

@nocturne flax

<@&675070424748654593>

[native geyser]

same as discord limit

[wicked trench]

Which is?

[native geyser]

check the pinned messages

[wicked trench]

Cause this doesn't fit but when I sent a msg without embed it does

[native geyser]

it depends on if you have boosts or not but without boosts it should be 8mb (scaling also does matter but i dont know the limitation for it)

[wicked trench]

We are level 2 boosting.

[native geyser]

as i checked this one is like 1kb or smth you might need to scale it up a bit

[wicked trench]

Wdym scale it up...

[native geyser]

its dimensions, scale em up a bit

[wicked trench]

Let me get an image

@native geyser

[native geyser]

oh so it worked?

[wicked trench]

It works but doesn't fit.

Its a square not a rectangle.

[native geyser]

is it the same if you flip your phone? i believe not having enough space might be the reason why it appears like that, and i also think on pc it shows different

[violet dove]

Oh

[native geyser]

can i help you?

[violet dove]

Nothing

[wicked trench]

Still slightly cuts off but its fine ill make the photo smaller dimensions

[native geyser]

then as i believe it was because there isn't enough space

[wicked trench]

Mhm ok, ty ruru

[native geyser]

yw

hi how can i help you?

[sick moat]

Hey so uhh can I recover an image from a deleted discord account?

[native geyser]

due to privacy reasons probot doesn't log images

[onyx slate]

hello

[chilly hull]

hello

[native geyser]

how can i help you guys?

[onyx slate]

i dont want to ping users on leveling message

like i want variable for the nametag

[native geyser]

such variable currently doesn't exist but will be added in the future

well for leveling system at least

[onyx slate]

oh

[onyx slate]

well just try to bring that feature asap, thanks

[acoustic condor]

Need help with reaction roles on embedded messages.

[native geyser]

how can i help you

[acoustic condor]

So I have 4 embedded messages that I want to add reaction roles to, I'll add reaction roles to one message, but when I save changes and move onto another message, the old reactions basically won't give roles.

[lone vault]

Hi I am having a problem where my music channel plays music for me but not when someone else uses the commands. I can't see a way of telling probot that they have roles?

[native geyser]

1. make sure you attached roles as well
2. drag the bots role above other roles

[native geyser]

https://probot.io/dashboard -> select your server -> music module -> remove the dj role

[solar kelp]

Can i remove a banned user from the leaderboard?

[native geyser]

yes
#reset text user id
#reset voice user id

[acoustic condor]

I have all roles in server already and have the bots role above other roles. But whenever I go from one embedded message to another and add the new reactions the old reactions won't work in server.

[lone vault]

I have done this and the they are allowed to use /skip but not /play?

[native geyser]

invite me in dms please

[native geyser]

i see, edit the play commands and remove any enabled/disabled roles that are set there

[lone vault]

That fixed it thanks

[native geyser]

yw

[acoustic condor]

invite sent

[native geyser]

i haven't received it

[acoustic condor]

Give me a sec

Gonna have server owner send invite

[light elbow]

You guys sending invite to the wrong guy

Send invite to @native geyser

not me

[acoustic condor]

OH HAHA

Sorry

[light elbow]

np

[somber garnet]

That's odd I kicked the old bot and kept the premium bot and tried going on the dashboard but I can't without the old bot is this normal pls ping me thank you

[native geyser]

1. kick the premium version
2. in this servers #commands channel use #vip command bot number/bot id number
3. invite premium by using the link you'll get in dms

also i did receive a reply from devs today regarding your requests, they said the bot doesn't save any roles users have (except muted role) so when they rejoin they shouldn't be getting the roles back

[limber sphinx]

people are lvling up in my server

but they arent getting their roles

why is that and what can i do to fix this

[native geyser]

1. drag the bots role above other roles
2. check the bots perms
3. make sure your members reach both of the target levels

[limber sphinx]

is there a way they dont have to reach both

so its like

either they reach lvl 5 on vc

or text

[native geyser]

yes there is but for that you need to set 2 different sections with the same reward role like following:
text 5 voice 0
text 0 voice 5

[limber sphinx]

yes thanks ill do that now

if i add that to the dashbord

rn

would the bot give the necassary roles to people that already reached this lvl?

lets say someone is already lvl 5 rn

and ia dd this in rn would they get the lvl 5 role?

[native geyser]

it will after people send a message in a text channel where they'll gain text xp because the bot only updates the stats when someone gains text xp

[native geyser]

ask them to send a message then the bot should update their roles

[limber sphinx]

okayyy thank you

[limber sphinx]

thxxxx

[native geyser]

you're welcome

[limber sphinx]

last question

ooof

[native geyser]

sure

[limber sphinx]

whats the rates of xp on text and vc

is it by characters on text

and minutes in vc?

[native geyser]

the amount is randomized for both and only devs know the gap
but for text you only get xp once a minute
for voice once every 2 minutes

[somber garnet]

Ooo

I will use that take toggle again thank you

[native geyser]

you're welcome

[somber garnet]

Can I ask a question

Don't know if I can post it

[native geyser]

sure

no its the bots user tag

to get the bot number use #vip in your server

or you can also check its role name, its supposed to be premiumnumber

[cyan spruce]

can someone help me

Bad top.gg Vote Request, please try again later, if this issue continues please reach out

[native geyser]

yes?

you're blacklisted from voting due to using multiple accounts

[cyan spruce]

but i don't have

[native geyser]

then let me ask devs to check it out

[somber garnet]

Gosh

[cyan spruce]

ok

[somber garnet]

Premium 1983

[nocturne flax]

@native geyser

[native geyser]

1983 is the number

[cyan spruce]

@native geyser

[native geyser]

yes?

yes?

[nocturne flax]

i want to un black list my other acc

[native geyser]

i don't think it is possible

[cyan spruce]

did you check

[somber garnet]

Yes

[nocturne flax]

why i have 200m and no comment blocked me
id
331813537523564557

[native geyser]

i do not have access to that kind of stuff so i delivered your id to developers so they can check and see if there was a mistake, if there was it'll be removed

[native geyser]

because we're strict with the rules and claiming to not knowing the rules is usually just a cheap excuse (and a lie in many cases)

[nocturne flax]

but many pepole got blacklist and back agine

iam blacklist for buy credits from pepole

not spaming

[native geyser]

if he blocked you he might have a reason therefore i can't do anything sorry

[nocturne flax]

no one can help me?

only no comment?

[native geyser]

i understood you at the first time, he blocked you, repeating this will not get us anywhere since i already answered you as well

[somber garnet]

Yeh

[cyan spruce]

when you answer me

[native geyser]

@cyan spruce

[nocturne flax]

okay thx👍

but iam first time buy credits

[native geyser]

yw

[nocturne flax]

and iam said sorry for that

[cyan spruce]

when they respond to you

[normal moss]

How do can i b#y a premium bot with credits? I can't find it on the website

[native geyser]

since there are many other ids they have to check they do not respond to all of them one by one, but they do check if there was a mistake with the blacklist though, if there was it'll ve removed dont you worry

[tawny pendant]

Hello, pls help me, I have money on my card but it doesn't works

[native geyser]

https://probot.io/premium -> recharge your balance by using credits as a payment method

[native geyser]

which payment method are you using

[tawny pendant]

card

[normal moss]

Ok thanks ur always helping me with probot

[native geyser]

yw

[native geyser]

yeah which one exactly

[tawny pendant]

mastercard

[nocturne flax]

What permission will enable #mute for the role ?
Enabled mute permission and doesn’t work.

how to buy prime bot

[native geyser]

check if it has 3d security and international payments enabled

[native geyser]

enabled role should work, what does the bot reply with when they use /mute

[native geyser]

https://probot.io/premium

[somber garnet]

Is it safe posting my bot I'd here

[tawny pendant]

Absolutely everything is included on my card, a month ago I already paid and everything worked

[nocturne flax]

We use the prefix usually.

[native geyser]

yes since its just user id

[native geyser]

thats weird, let me contact to devs

[native geyser]

slash commands do give error messages if the command doesnt work for any reason so please try it with slash commands and let me know the bots response

[tawny pendant]

Okay, I will wait for an answer

[native geyser]

alrighty

[nocturne flax]

thank you

[native geyser]

you're welcome

[nocturne flax]

❌ There is another bot being used for this server

That was probots response when slash command ben used we have premium one.

[native geyser]

do you have both prime and premium in the same server?

[nocturne flax]

@native geyser sorry but check ur dm and sorry agine👍

[native geyser]

i already gave you your answer.

[nocturne flax]

i know but see my. msg

[nocturne flax]

No just the premium, that was the normal probots response.

[somber garnet]

Must I kick the bot from my server before I can use the command here

[native geyser]

i see, do the following please:

1. kick premium
   2)ask the bot owner to use #vip move bot number
2. reinvite premium by using the link the bot owner will get in dms

this should fix your issue

[native geyser]

yes

[somber garnet]

Okey

[nocturne flax]

We have normal probot still in, I guess if we kick it the problem well get solved, right ?
Or we do what you said is better.

[native geyser]

that might fix it too but im not sure if premium is active atm

vip move command is usually required cause of security reasons so i'd suggest you to try my solution

[nocturne flax]

Ok first I’ll kick the normal bot then see if it didn’t will try it.

[native geyser]

alright

[nocturne flax]

Thank you for now.

[native geyser]

you're welcome

[nocturne flax]

Sorry one last question, if we kick the bot will the bot changes get reset ?

[native geyser]

nope everything will be saved including user xp and levels

[nocturne flax]

Oh, thanks.