#support-en

1 messages ยท Page 340 of 1

nocturne flax
#

I have a problem

#

Why i can't play songs

untold flume
#

/skip is the only way

graceful plinth
untold flume
#

Head to the dashboard > select your server > music module > #play command settings > check your enabled/disabled roles/channels

#

Devs are working on a fix

#

/mute

nocturne flax
untold flume
#

Devs are working on a fix at the main time

nocturne flax
#

It's my problem

lilac beacon
#

How does Probot join in our Speak channel?

untold flume
#

If you don't specify a number the bot will delete 100 messages

nocturne flax
#

Hello what should i do ?

untold flume
#

@nocturne flax devs are working on a fix

nocturne flax
nocturne flax
untold flume
#

I don't really know sorry there's no eta

untold flume
lilac beacon
#

if i send the command, probot say "i must join a voice channel to use that"

nocturne flax
untold flume
untold flume
lilac beacon
#

how does probot join a voice channel?

untold flume
lilac beacon
nocturne flax
#

hi I am having horrible reception with this bot in the US, constantly cuts out music and even changes the tempo of songs due to lag, has anyone had this issue and are there any solutions to fixing ?

untold flume
nocturne flax
lilac beacon
untold flume
#

/clear number_of_messages:1 @nocturne flax

nocturne flax
#

Ooh

#

Ok

#

Tysm

lilac beacon
untold flume
untold flume
untold flume
nocturne flax
#

ty

untold flume
#

yw

median wigeon
#

I have a problem, the bot don't want to play the music, it continues to charge indefinitely

median wigeon
#

That's a problem for all servers?

nocturne flax
untold flume
#

@nocturne flax @median wigeon as i said the devs are working on a fix please the only way is to wait patiently and do not use this channel for chatting

untold flume
#

They well and they are just asking you to wait patiently

untold flume
cold thistle
untold flume
#

you're welcome

limber storm
#

hi

untold flume
#

Hey , how can i help you?

cold thistle
#

@untold flume here m see this 4 roles but want to do that anyone can listen howโ€™s possible!

untold flume
cold thistle
untold flume
#

@cold thistle but you do have an enabled channel members can't use #p command in any other channels but the "music commad" channel

cold thistle
untold flume
#

@cold thistle can you provide a screenshot?

cold thistle
#

Ok wait

#

@untold flume

untold flume
#

@cold thistle is music module enabled?

old hedge
#

I need help

untold flume
#

@old hedge multiple devices/accounts are not allowed

old hedge
#

Ok

cold thistle
old hedge
#

I wint do it again

#

How to solve the problem

untold flume
#

@cold thistle can you please send me your server in dms?

timid scroll
#

hi i need problem . someone will help me

cold thistle
untold flume
#

@old hedge logout from your other accounts then restart your internet router then wait for another 24 hours

untold flume
quasi condor
untold flume
timid scroll
#

@untold flume when I wanted to turn on the music on DC it made me sleep
: Music is under maintenance, please contact us at the support server.

untold flume
#

@cold thistle in dms..

timid scroll
#

@untold flume aha so the problem is with you and it just takes time ?? about when will it work?

timid scroll
#

@untold flume and you don't know about a shoe that is for music and doesn't even show Hydra ??

untold flume
#

Hydra has nothing to do with probot so sorry i don't really know

timid scroll
#

@untold flume ok thanks for onfo so i will wait a nice day

untold flume
#

yw

native geyser
#

hi, you can ask your question right away

nocturne flax
#

hi can I know how can i get credits

native geyser
#

12am monday gmt+0

native geyser
#

yw

night silo
#

the bot are down ?

#

he dont play music in my server

upper glen
#

Hey! One question... How does the "Colors" work? And what does it does? I cant seem to undertand. Thank you guys

neon nova
#

Can probot play in multiple channels?

#

<@&675070424748654593>

native geyser
#

no

neon nova
#

Dang

native geyser
upper glen
#

Ohhhh

#

I manage roles directly on discord! thats why it didnt work for me

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thanks guys!

native geyser
#

yw

nocturne flax
#

jebac was

hushed wadi
#

hello im trying to play music with the probot and the music stops shortly after the probot joins the call

nocturne flax
#

Hello
Is problem fix ?

hollow rune
#

Mine is playing well, but the prime subscription is kinda broken

surreal heath
#

regarding leveling: when you set a reward role at a certain txt and voice level, is it text and voice levels that must be reached, or the one that is reached first?

hollow rune
#

@native geyser Why my ProBot cannot use extended option as Prime? Like #vol

serene totem
#

hi guys
how do i do this reaction role thing
i pick the emoji's
but i cant pick what role to give them
like the search function isnt working

native geyser
#

drag the bots role above other roles

native geyser
surreal heath
#

is there a way to make it either / or without conflicts?

native geyser
#

elaborate please

hollow rune
#

U guys mean, this?

vital portal
#

bot doesnt seem working on my new server (mysic), tho it works on others

native geyser
native geyser
vital portal
#

๐Ÿ‘๐Ÿป

serene totem
native geyser
#

as i said above drag the bots role above other roles

serene totem
#

it is

native geyser
serene totem
#

appreciate it

elder ledge
#

Hi

native geyser
#

yw

native geyser
elder ledge
native geyser
#

do you have any questions regarding probot?

serene totem
#

wait one more question, how do i ACTUALLY send thiis message?

native geyser
hollow rune
native geyser
hollow rune
#

Got it, now it works. Thanks!

native geyser
#

yw

surreal heath
# native geyser elaborate please

I could set two rules: one rewards role x when txt level reaches 5, the other rewards the same role x when voice level reaches 5. This way a user would get role x whichever way they reach level 5 first. But the probot would send a dm twice, once for when user reaches txt lev 5, once for voice lev 5.

native geyser
native geyser
serene totem
#

no so basically, i finished setting up the reaction role thing, with all the emojis and that, but how do i actually send that message in

native geyser
#

then select that embed message you sent

molten igloo
#

hey someone here can give me a little help? i just tried to use the probot to play music at my server but i just can't. It says "music is under maintenance, please contact us at the support."

serene totem
#

this is all its sending

serene totem
#

no roles to pick from

molten igloo
native geyser
serene totem
#

aHHHH

#

thanks alot man

#

appreciate it

native geyser
#

yw

craggy swallow
#

what can i do?

native geyser
#

devs are working on it

tacit cipher
#

How to allow probot commands to be used only in #commands channel

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Since I have to Grant admin perm

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Users are using the commands in all channels

native geyser
craggy swallow
native geyser
#

dont know sorry

craggy swallow
#

i hope it will be soon ๐Ÿ™‚

tacit cipher
native geyser
#

you do not

#

have you selected your server?

tacit cipher
#

Found it sorry

native geyser
#

no worries

nocturne flax
#

Greetings, tell me why there are failures when making music and the music disappears for 2-3 seconds, and then it plays again.

native geyser
#

you mean play command?

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check the music module

serene totem
#

guys can i make it so messages delete automatically in a certain channel after like 24 hours?

#

sorry if im asking too much questions haha

native geyser
#

not possible

serene totem
#

ah ok

sterile pike
#

When will pro bot maintenance be done

native geyser
#

we dont have an eta yet sorry

sterile pike
#

Ight

rain rivet
#

I can't use the command /play

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It's go on forever

native geyser
#

try #search

errant valve
#

Hi i'm having an issue in my discord with probot constantly cutting out audio, does anyone have a fix for this it just recently started happening. Open to troubleshooting tips as well <@&675070424748654593>

rain rivet
dire rock
#

<@&675070424748654593> Any way to zero someones text and voice leveling xp?

dire rock
noble rock
#

What should I do about it?

native geyser
lean badgerBOT
# native geyser #help reset
**Command: reset**

Reset text/voice/invites xp points for all or specific members.

**Usage:**

#reset [text / voice / invites) [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex

native geyser
errant valve
native geyser
#

yw

warm merlin
#

hey im trying to make it so that noone but mods and admin can use / clear

#

<@&675070424748654593>

native geyser
warm merlin
#

thank you

native geyser
#

yw

dire rock
#

@native geyser Do you have an idea of what features are down? Some services are still up

native geyser
#

music is having an issue on some servers/shards

dire rock
#

ok thank you!

native geyser
#

yw

dire rock
#

Do both voice and text need to be satisfied to gain the role reward? or just one of the two?

native geyser
#

both (you can disable either by making the target level 0)

dire rock
#

Thank you

thin hedge
#

Hi, Iโ€™m just wondering why I canโ€™t play music using the bot? It told me to come here.
<@&675070424748654593>

dire rock
#

look up ๐Ÿ˜›

dire rock
native geyser
sinful bobcat
#

any way to give users xp (or levels) manually? We are getting rid of MEE6 in favor of ProBot. I backed up all the MEE6 XP and Levels and would like to start our users off with ProBot levels similar to what they had with MEE6

native geyser
#

for now no but will be added

sinful bobcat
#

OK. I'm brand new here, not sure how long things normally take. I assume you're a busy team and "will be added" could mean it will be several months in the future?

#

And thats okay, no pressure, I like your product, but if its not coming very soon I'll just let everyone know t hat we're starting over at 0 and thats okay

swift cargo
#

hi

fallow anvil
#

Hi so the bot doesnt work. it joins the vc, but doesnt play a single song

dire rock
#

Devs are working on it

lusty solstice
#

any ideas as to why the bot will play songs in one server but not in another

dire rock
#

Ruru โ€” Today at 6:02 PM
music is having an issue on some servers/shards

#

thats last we heard

lusty solstice
#

ah ok

#

i see

#

thanks

quaint sentinel
dire rock
#

ok, you tell him

wild osprey
#

Hello, i have premium and prime, and i can't use all the features

timber cipher
#

Hi, I would like to know how the color commands work, I don't know what the function of these commands is

quaint sentinel
wild osprey
quaint sentinel
# timber cipher Hi, I would like to know how the color commands work, I don't know what the func...

To do your "Colors List" you've to create numbered roles ascendengly, which means you've to create roles as the image below explains.
colors roles only works with exact numbers, they can't have mod permissions otherwise it won't work. dragging these roles above your moderators roles position is not recommended as they'll have the access through it to higher position roles.

the image below shows how to correctly use the commands as how does it effect your nickname.

image https://imgur.com/WJN29y6

quaint sentinel
ionic lark
#

Can you have images in auto responder? If so how?

split needle
ionic lark
#

Thank you!

lethal gyro
#

Hi there - I'm trying to play music on my server with Probot, but it says to contact y'all here because it's under construction?

timber cipher
quaint sentinel
lethal gyro
quaint sentinel
quaint sentinel
lethal gyro
#

Thanks so much @quaint sentinel ๐Ÿ‘

quaint sentinel
#

yw

obsidian tendon
#

hello my server has been experiencing problems with our music bot can you help me out?

#

@quaint sentinel

quaint sentinel
obsidian tendon
#

one moment

timber cipher
quaint sentinel
#

yw

obsidian tendon
#

801218224145956914

#

theres my server ID its owned by a friend

fossil vine
#

Hey

stray bridge
#

Hi i want to know about why Probot can't play music in my server ? Could you tell me what happen ?

fresh yarrow
#

Hi, how do i reset the chat & voice chat levels? Like set everyone back to 0 xp

quaint sentinel
fossil jackal
#

Music is under maintenance, please contact us at the support server. What does mean that?

lean badgerBOT
# quaint sentinel #help reset
**Command: reset**

Reset text/voice/invites xp points for all or specific members.

**Usage:**

#reset [text / voice / invites) [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex

quaint sentinel
fresh yarrow
quaint sentinel
#

@fresh yarrow yw

stray bridge
fossil jackal
#

@quaint sentinel 918303202737266718 here my server ID

quaint sentinel
#

@stray bridge can i get your server ID too

fossil vine
#

Bot
Color
Helper
Member

The helper has moderation cmd
And the member has color role

Why the helper can't apply cmd on the member

quaint sentinel
quaint sentinel
fossil jackal
#

How long does it take to apply?

quaint sentinel
#

@fossil jackal there's no eta, you'll have to wait.

fossil jackal
#

Yeah, thx

stray bridge
quaint sentinel
#

@fossil vine yeah he can't because the user he's trying to warn has a higher role than him

flat sonnet
#

Hi pro my propot not working

quaint sentinel
flat sonnet
#

?

quaint sentinel
stray bridge
flat sonnet
quaint sentinel
quaint sentinel
flat sonnet
#

No

quaint sentinel
#

can you try it now please, and see if it works out?

flat sonnet
#

Ok

fossil vine
quaint sentinel
quaint sentinel
flat sonnet
#

637066295757635589

quaint sentinel
#

Invite link please, not the Id (in dms)

#

I said it twice, in dms?

robust gust
#

Hey! Hii everyone!
I was wondering if I could get help regarding the reset command!
It doesn't seem to work in my server
I have tried almost all possible #reset variations but it still doesn't do a thing.
Everything else works perfect btw ๐Ÿ™‚

wind ice
#

Is music still down?

nocturne flax
#

<@&675070424748654593>

rustic scarab
#

ู‡ู„ุง

#

ุงู„ุณู„ุงู… ุนู„ูŠูƒู…

stable elbow
rustic scarab
stable elbow
robust gust
rustic scarab
#

ุทูŠุจ

#

ุงุนุฐุฑูˆู†ุง ุงู†ุง ุงุฒุนุฌู†ุงูƒู… ูˆ ุบู„ุทุช ุงุญุณุจูƒู… ุนุฑุจ

stable elbow
#

Okay

rustic scarab
#

ุทู„ุนุช ุนุฑุจูŠ

stable elbow
rustic scarab
#

๐Ÿ˜‚

stable lotus
#

hello, I'm trying to configure the welcome but it's not working, can someone help?

nocturne flax
#

Hi, so the music commands aren't working, does anyone know how to fix this?

west bluff
#

<@&675070424748654593> is there a way to change the prefix

open finch
#

Can someone help me?

When I put music, Probot types this:

The song is under maintenance, please contact us on the support server.

serene sigil
serene sigil
serene sigil
leaden isle
#

I've tried that but say when I join on a different account it doesn't automatically give me the role that I want to be given

serene sigil
#

Dashboard > select your server > Auto roles

#

And select your roles

leaden isle
#

I've tried that but whenever I join my server on a different account I don't get the role that I want to automatically be given

serene sigil
leaden isle
#

Probably not, I don't think?

#

It just puts you to general if someone joins

ancient mural
#

How to fix this?

#

Can anyone help

serene sigil
serene sigil
ancient mural
#

I see...

#

I'll wait

vague zodiac
#

Hi everyone, Iโ€™m new to the Probot and still learning the commands. I saw that we have like Probot credits and daily claims too. Is there any chance to play with this bot and gain credits ๐Ÿค” i looked up on google but found nothing

pine gate
#

can Probot play spotify playlists?

split needle
split needle
sterile pike
#

Pro bot still down?

split needle
#

Down what?

nocturne flax
#

guys

#

i

naive pecan
#

the auto responder needs to be exact? even putting a question mark behind it doesn't trigger the auto message, or using it in a sentence with a word inbetween won't trigger it

wispy lagoon
#

why does it not gives roles to my member upon leveling up? can someone maybe explain how the leveling system works for probot

nocturne flax
#

my ProBot says it's under maintenance

split needle
split needle
split needle
wispy lagoon
#

im level 2 in text and 3 in voice and didnt get any roles

nocturne flax
#

oh okie ๐Ÿ˜„

ancient mural
#

Is it includes music under maintenance?

split needle
#

Only music

naive pecan
split needle
wispy lagoon
#

im confused.... if im level 2 in text i should have the rewrads right?

#

and since im level 3 in voice i should at leased have level 2 no?

split needle
#

But what are the reward requirements set on the dashboard?

#

That's the thing

wispy lagoon
#

so the level doesnt matter off the role reward ?

split needle
#

What are you trying now?
The role rewards are being added by the server admins, not by the bot itself for every singlr role

wispy lagoon
#

how can we track progress torwrds the rewrads ?

split needle
#

There's none to track about that

#

@naive pecan am already here so don't try to answer

#

Are you a server member or an admin?

wispy lagoon
#

oh so the bot doesnt automatically give the role?

split needle
#

แปˆ does but your answers aren't helping anything

wispy lagoon
split needle
#

And what is the requirements you set for the rewards?

wispy lagoon
#

in text 1 week in vc 1 week as well

#

for 1st reward

split needle
#

I need to know the level instead of the time

wispy lagoon
#

oh i see omg i feel dumb

#

hahahahahahahaahahaha

#

f me

#

๐Ÿ˜ฑ ๐Ÿ˜ฉ ๐Ÿ”ซ

paper olive
#

the bot doesn't send embeds, is there a problem going on?

wise urchin
#

Hi ๐Ÿ‘‹
For the past 4 days I don't get my daily it says "" you can't use multiple devices""

#

But I'm only using 1 device for the daily

paper olive
#

I got this too

wise urchin
#

I did 3 times

#

I'll try again now

paper olive
#

u got another account linked with it?

wise urchin
#

No I just have 1

#

The same account I always use

paper olive
#

there might be a bug or sumthin

wise urchin
#

It just suddenly started saying this for 4 days now

wise urchin
paper olive
#

btw I'm not a support here

wise urchin
#

I know but ur helping me

#

So tyy

paper olive
#

anytime

#

here take 4000 as a compensation for the 4 days u lost

wise urchin
#

Thanks ๐Ÿค

paper olive
#

anytime

olive snow
#

๐Ÿ‡จ๐Ÿ‡จ

nocturne flax
#

Hello
When the problem going to fix????

pale steeple
#

guys is it free ?

#

to use level and rank in bot ?

nocturne flax
#

@nocturne flax Write your problem here

rose knoll
#

Is music a non functional thing now like some other bots, or a paid/premium service?

lime dragon
#

um hi

#

how ?

rose knoll
#

Same question hah

lime dragon
#

๐Ÿ˜ญ๐Ÿ˜ญ

nocturne flax
terse grail
#

Any particular reason I can't buy vip on this I put my card in and has money still won't accept

nocturne flax
#

@nocturne flax
Fix problems

pale steeple
nocturne flax
#

@nocturne flax

#

Guys so.

#

The music is under maintenance

#

There's not ETA for the fix

#

ุŸ

#

And I really can't do much to speed up the process. Thanks for your understanding

nocturne flax
#

#mute @nocturne flax rude

lean badgerBOT
mighty quest
nocturne flax
#

As i said is under maintenance

#

I can't enable it back

#

And I can't really do much about it

#

Time will speak by itself

quasi wren
#

how do i transfer credit to my friend?

split needle
#

#help credits

lean badgerBOT
# split needle #help credits
**Command: credits**

Shows your or someone's balance or transfer credits for someone

**Aliases:**

#credit

**Usage:**

#credits
#credits [user]
#credits [user] [amount]
#credits [user] [amount] (reason)

**Examples:**

#credits
#credits @split needle
#credits @split needle 15000
#credits @split needle 15000 Hello

split needle
#

@quasi wren

quasi wren
#

is there requirements?

#

for transfer

split needle
#

Both accounts must be 30 days old

nocturne flax
#

Anyone here knows if they do whitelabels ?

split needle
#

What?

nocturne flax
#

Bruh you don't know what a whitelabel is ?

#

Basically can this bot be customized

#

Renamed etc...

split needle
#

Only appearance of the bot (premium)

nocturne flax
#

appearance means the discord status aswell i guess

split needle
#

Yea

#

But not "about me" part for now

nocturne flax
#

how much is the premium, doesn't seem to be on the website lol

split needle
nocturne flax
#

nice ty

harsh relic
#

probot does not play on my server

#

what i need do

split needle
harsh relic
#

yes, that's what writes to me.

#

probot

split needle
#

Then I can do nothing but tell you to wait since they're working on it

harsh relic
#

ok tanks

#

Music is under maintenance, please contact us at the support server.

#

probot

#

jast wait

#

?

split needle
#

Yea

#

Just wait

nocturne flax
#

hey guys, anyone could help me with my friend server who has deleted by trollers?

#

i try to config music but isn't playing

split needle
#

The answer maybe right above

nocturne flax
#

where?

#

bro, if my English is not too understandable, its because that's not my native language

#

not exactly deleted, sorry

split needle
#

If the bot responses with music under maintenance then you may nees to wait since there's an issue with it

nocturne flax
#

that's it

#

so is a bug and i have to wait to fix the problem with help?

#

bro, thanks for ur help. I hope you get well

#

we need more persons like u

sour abyss
#

Probot in my server is completely broke, it doesn't play anything when we tell it to to play something

split needle
#

Same answer as above

#

And this bot is not music only bot so it's not broken

tiny epoch
#

<@&675070424748654593>

lean sluice
#

I'm having issues with reception and lag while the bot plays music. I'm from the U.S. and any time I play music it cuts out and causes the song to distort when it happens.

nocturne flax
#

<@&675070424748654593> how do you change the prefix of probot?

nocturne flax
#

oh i see it, thanks

inland abyss
#

is rep back?

#

<@&675070424748654593>

nocturne flax
#

"Music is under maintenance, please contact us at the support server." anyone could help?

#

Vote

lean badgerBOT
dry swift
#

hello i need help with my premium bot

dry swift
#

I left my previous server I ownership that was connected to this premium but. And I made a new one how can I disconnected from my previous server to my new server. ?

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So that the old server doesnโ€™t use the benefit of my premium bot

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โ€ุงู„ุณู„ุงู… ุนู„ูŠูƒู… ุฃู†ุง ุฎุฑุฌุช ู…ู† ุงู„ุณูŠุฑูุฑ ุงู„ู‚ุฏูŠู… ูˆุงู„ุจูˆุช ู…ุง ุฒุงู„ ู…ุดุชุฑูƒ โ€ุณุฑูุฑ ุงู„ู‚ุฏูŠู… โ€ูˆุฃู†ุง ุณูˆูŠุช ุณูŠุฑูุฑ ุฌุฏูŠุฏ ู„ูƒู† ุงู„ุจูˆุช ุงู„ุจุฑูŠู…ูŠูˆู… ู…ูˆ ุฑุงุถูŠ ูŠุดุชุบู„ ูŠุฏุฎู„ ูˆูŠุทู„ุน. โ€ุฃุชูˆู‚ุน ู„ุงู†ู‡ ู…ุงุฒุงู„ ุดุบุงู„ ููŠ ุงู„ุณูุฑ ุงู„ู‚ุฏูŠู… ููƒูŠู ุฃู‚ุฏุฑ ุฃู…ุณุญู‡ ู„ุฃู†ูŠ ู…ุง ุนู†ุฏูŠ ุงู„ุตู„ุงุญูŠุฉ

mighty crescent
#

<@&675070424748654593>

#

i can't login

nocturne flax
round spindle
#

music bot works on my discord and i admin on another channel and all it says on there is "Music is under maintenance, please contact us at the support server." anyone could help? any help getting it working on there.i check the dash board and setting .but still dont work and the setting match my own

untold flume
untold flume
pliant marsh
#

It says music is under maintenance? How long will this be?

untold flume
untold flume
untold flume
round spindle
#

@untold flumethankyou

dry swift
untold flume
#

@round spindle yw

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@dry swift yw Ruru

unkempt plover
#

Dzieล„ dobry

hollow grotto
#

Yo what heppend

#

My probity gives rendom roles to all people on my server

untold flume
#

@hollow grotto that's not possible check your server logs

tiny gull
#

Hi

untold flume
#

Hey , how can i help you?@tiny gull

tiny gull
#

can you speak in portuguese?

untold flume
#

@nocturne flax logout from your other accounts and do not use multiple devices restart your internet router and wait for another 24 hours and see if it works out

untold flume
#

Have you tried restarting your internet router?

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@nocturne flax try turning on vpn or wait for another 24 hours it's the only way and if it didn't work you can ask ruru to contact to the devs

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I'll try contacting the support team for you but as i said it's the only way try turning on vpn

languid gust
#

Hello! Just a question. My server is thinking about changing to your bot instead of mee6 and we're just wonderin how much xp it takes to get to certain lvls and which intervals the random xp goes between. I couldn't seem to find any info on it

untold flume
#

Google it @nocturne flax

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@languid gust hi , xp increases every 2 minutes and the amount is randomised

languid gust
#

Increases? Like forever?

untold flume
#

yes

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Every 2 minutes you gain xp

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I don't think so you can just Google it

languid gust
#

Oh you mean that you get xp once every min when typing and the xp is random? Yeah that I know. But how much xp do you need to get to say level 1, or 50, or 100? and how much xp is it randomised between? Is it 1-2xp 200-5000xp?

#

<@&675070424748654593>

untold flume
#

/profile , /rank commands are the only way to know how much xp do you need to level up and

as for your second question

text: 20 - 40
voice: 6 - 20

languid gust
#

ah epic thank you!

untold flume
#

yw

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@nocturne flax well we can't do much about it I'll try contacting the team for ya

ashen crane
#

@kindred flint

#

c @kindred flint 320000

untold flume
ashen crane
#

#credit 919931389346975744 320000

untold flume
lusty summit
#

Qq

broken relic
#

some one can help me ?

lusty summit
#

How add role for verefy

#

?

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<@&675070424748654593>

arctic rain
untold flume
#

The Devs are working on a fix @arctic rain @broken relic

#

@lusty summit
How do I set up reaction roles?

1- Go to the dashboard https://probot.io/dashboard then select your server.
2- Select "Reaction Roles"
3- Click on "Add Message", then select an embed. You can manage these embeds by clicking on the "Embed Messages" button.
4- Click on "Choose a message", and then select a message where the selected embed was sent.

To add a reaction role, click on "Add Reaction".

There are 3 different types of a reaction role message:

  1. Switch - Upon reacting, you will get the role, and upon removing the reaction, the role will be removed as well.
  2. Give - Upon reacting, you will get the role, and upon removing the reaction, the role won't be removed.
  3. Take - Upon reacting, the role will be removed from you, and upon removing the reaction, you won't get it back.
lusty summit
#

Thank

untold flume
#

yw

broken relic
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@untold flume now i can't use music probot ?

untold flume
broken relic
#

when can i use it

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cause my friend can use it on his server and not me in mine

untold flume
#

There's no eta unfortunately

broken relic
nocturne flax
#

Hi

untold flume
#

@broken relic eta means estimated time of arrival

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@nocturne flax hey , how can i help you?

broken relic
#

ok thank you

untold flume
#

yw

nocturne flax
untold flume
nocturne flax
#

hey...umm is anyone available to join a VC?
I have a doubt

frail garden
#

Hey

#

What is command pick roles

native geyser
native geyser
nocturne flax
#

I have a doubt about the levelling system

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what is the meaning of these numbers

native geyser
#

the timer or the numbers you edited

nocturne flax
#

both

broken relic
nocturne flax
#

is it like...if you chat for 7 min...you will go up 1 level??

native geyser
# nocturne flax both

the numbers you edit is the target level, when people reach those roles they will get the reward role you picked
the timer below those levels show roughly how long it takes to get to those levels

native geyser
broken relic
#

ohhh okey im veryy sadd

nocturne flax
#

@native geyser

native geyser
#

yes

nocturne flax
#

ok..thank you very much

native geyser
#

yw

frail garden
#

But

native geyser
#

oh you mean reaction roles

frail garden
#

how to edit that?

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Yep

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I want set in my server

native geyser
#

https://probot.io/dashboard

  1. from embed messages section create an embed message and send it to your server (the message you have to select basically)
  2. from reaction roles section select the embed message you just sent
  3. add a reaction
  4. add roles
frail garden
#

Ok

nocturne flax
#

is there a was to reset everyones levels???

untold flume
#

<@&675070424748654593>

obsidian shuttle
#

hiii! is the music bot fixed?

untold flume
lean badgerBOT
# untold flume #help reset
**Command: reset**

Reset text/voice/invites xp points for all or specific members.

**Usage:**

#reset [text / voice / invites) [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex

untold flume
native geyser
#

no eta sorry

obsidian shuttle
magic patio
#

hello! can yall help me? im having a hard time finding the roles i created when setting up reaction roles

native geyser
#

drag the bots role above other roles

magic patio
#

ok

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it worked thx alot

native geyser
#

yw

wispy wyvern
#

hello

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Music is under maintenance

#

help

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#help

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#help Music is under maintenance

lean badgerBOT
wispy wyvern
#

why does it show that "Music is under maintenance"

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help?

native geyser
#

general issue devs are working on it, apologies

marsh island
#

so Iโ€™ve got the level system set to award a role at lvl 1, and it doesnโ€™t seem to be doing that. tried changing it to lvl 2, also doesnโ€™t give the role then. any idea what might be wrong?

untold flume
#

<@&675070424748654593>

marsh island
#

ah thx<3

native geyser
radiant solstice
#

Umm may I ask why Is the bot so lag?

marsh island
#

ohhh I thought it was either level, gotcha. thanks!

native geyser
#

yw

native geyser
radiant solstice
#

Alright thx

kindred walrus
#

yw

obsidian shuttle
#

hii! so i asked to play music on the bot, and it said it was playing, (it didn't show that message that music was under maintenance) so im in a VC with my bot and it says that its currently playing the song, but i can't hear it :(

native geyser
#

can you see a green circle around the bots pfp

obsidian shuttle
#

yea

#

this is the message i got

native geyser
#

if you can see the green circle that means the bot is working fine and there is a problem with your audio or discord settings

obsidian shuttle
#

heres the green circle

native geyser
#

yw

obsidian shuttle
#

:)

sand bobcat
#

Hello i would like to ask what can i do to prevent the bot from stuttering while playing music

novel shuttle
#

There's someone who wants to exchange credits

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@native geyser

native geyser
native geyser
novel shuttle
#

Against money

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@native geyser

native geyser
#

which language is the report going to be in

#

Kurdish i assume?

novel shuttle
#

I'm A Kurd, I don't know English well

native geyser
#

i see, report to SaFa#9906 please

novel shuttle
#

Ok

#

@thin wigeon

native geyser
#

dm him

copper flax
#

Hello there i just brought a vip Bot. i am very happy but i was wondering is it possible to use the free bot for playing music in 1 channel and the premium in another?
if not do i have to buy 2 bot or i can boost the server? thanks for this awesome product ๐Ÿ™‚

native geyser
#

hello, its not possible in any way unfortunately because once you have a better bot it takes over so if you have prime or premium the free bot will be disabled (also you cant use prime and premium in the same server so)

copper flax
#

so i would have to buy 2 bot or even this it wouldent work?

native geyser
#

nope

copper flax
#

sweet thanks a lot for the fast answer

native geyser
#

you're welcome have a good day

copper flax
#

you too

sterile elm
#

Can someone help me pls? My bot said I had to ask over here for support.

native geyser
#

how so

nocturne flax
#

i was wondering if theres any way to set levelling thing for levels 100+? i cant seem to be able to add role rewards to higher levels than 100?

native geyser
#

currently the max level is 100

nocturne flax
#

oh, are there any plans to extend it? i think it shoulnt be that tough to do it

native geyser
#

it has been extended once i dont know if there are plans atm but i dont see a reason why it shouldnt bbe extended again

nocturne flax
#

ohhh great, thanks. Also thanks to whoever created this bot, its such a beautiful thing

native geyser
unique ice
#

how to ping a channel in embed?

native geyser
#

<#channel id number>

toxic hatch
#

music not playing

#

showing me this Music is under maintenance, please contact us at the support server.

#

???

unique ice
native geyser
jagged marten
#

Is there no way to send embeds in threads?

untold flume
#

<@&675070424748654593>

light dove
#

hi, i set up my whole server with your bot but most members are not given roles when a level is reached. in addition, the message announcing the achievement of the level comes very late. what can I do? (and yes, the bot has the role with the highest level of permissions)

untold flume
#

@light dove
1- make sure your members reached both target levels (text and voice)
2- drag the bots role above the reward roles

modern spire
#

I got ProBot premium, do I need to keep both the premium bot and regular probot?

modern spire
#

ah

#

thanks

untold flume
#

yw

modern spire
#

I removed Probot, and now I cannot access the custom bot anymore

#

via the dashboard

untold flume
#

@modern spire kick both versions then invite the premium one only

modern spire
#

ah

atomic idol
#

Hello can anyone help today bot for me just stopped working he is not playing music or reacting to commands

untold flume
#

@atomic idol which commands exactly and the music commad is under maintenance and the devs are working on it

atomic idol
#

#p it joins vc but doesn't play music

light dove
atomic idol
untold flume
#

@atomic idol can you send me your server in dms?

untold flume
#

@light dove
It's mostly pressure wait for it to get back to normal again

vestal crane
#

Music is under maintenance, please contact us at the support server. ? cant play songs

#

what do i do from here

untold flume
vestal crane
untold flume
#

yes that's the only way the support team can't speed up the process unfortunately

untold flume
worthy jolt
#

how to know history of credits i transferred to some one

native geyser
#

dashboard -> credit transactions

grim remnant
#

Hello, I think anti-raid failed first time today. Have you got any issues on it from anyone else?
Everything is setup properly

worthy jolt
#

dashboard -> credit transactions

native geyser
worthy jolt
native geyser
grim remnant
native geyser
#

on your profile

tawny bobcat
#

Music is not working

native geyser
native geyser
native geyser
tawny bobcat
dusk swift
#

Is there a way to make the timer on levelling up quicker? My server is very small and it's frustrating to have to wait so long to get lvl 1

native geyser
#

xp gain is randomized so no, also it takes roughly 7 minutes to reach level 1 thinkDerp

dusk swift
#

ok thanks .^.

native geyser
#

yw

grim remnant
#

I will monitor how it goes from here

native geyser
#

if you get any issues again please let us know

marsh island
#

so for the leveling system, does the โ€œremove with higher rewardโ€ count how high the reward is as the position on the probot list, or the roleโ€™s position in the server list?

native geyser
#

in the server

worthy jolt
#

how to add this man friend

native geyser
marsh island
#

got it
my goal is to set the same rewards for voice and text levels, and I wanted to make sure no one got demoted by the bot for using vc after getting a higher role thru text lol

#

thx!

native geyser
#

yw

slender eagle
#

<@&675070424748654593> need help with the music bot

native geyser
#

๐Ÿ‘‹ devs are aware of the issues and working on a fix, apologies

delicate wind
#

#avatar 567703512763334685

nocturne flax
#

One message removed from a suspended account.

modern elk
#

please some white welcome backgrounds

untold flume
#

<@&675070424748654593>

heady spindle
#

Can probot not add embedded messages in private channels it has access to? I had no problem sending an embedded message to a public channel earlier but can't get a different one to post to a private one now.

sterile elm
#

pls help when I ask my bot to play a song it is answering with this:

Music is under maintenance, please contact us at the support server.

vestal crane
#

Music is under maintenance, please contact us at the support server. been waiting for 1 hour now still nothing happens

sterile elm
#

So the bot is broken or smt?

#

in other servers the bot works...

chilly iron
#

The music seems to lag out

#

Oh okay nvm

untold flume
slender eagle
#

the music bot has been lagging very much the last few days, its working for us but not good. was good when first startet it

chilly iron
#

^^

sterile elm
#

so how to repair it?

sterile elm
#

ok

#

so we have to wait?

chilly iron
#

Yeah

sterile elm
#

Ok...

frozen pilot
#

#unmute 852923979437834291

lean badgerBOT
untold flume
frozen pilot
frozen pilot
turbid idol
#

Pls help when i use probot i get music under maintenance

untold flume
heady spindle
untold flume
#

@heady spindle make sure to fill every selected element otherwise probot won't send it

median karma
#

I am wondering whether the Auto Responder has any options for like "starts with..." or "contains..." as I am setting it up to auto respond to some requests but would like it to be a little less specific

native geyser
#

currently no but in the future that kind of options will be added

median karma
#

Okay cool thank you!

mortal moth
#

Probot dont add xp to the top text list

vestal crane
untold flume
#

<@&675070424748654593> ..

#

@mortal moth do you have utility module enabled?

unkempt lichen
#

hi <@&675070424748654593> , music bot is still under maintenance ?

pale swallow
#

hi im wondering how to setup the reaction role thing into a sertin chat could i get some help

#

<@&675070424748654593>

unkempt lichen
#

thx ๐Ÿ™‚

pale swallow
#

bruh is there any english support?

unkempt lichen
#

don't know, it's not urgent anyway

white wolf
#

I have problems with the bot..its lagging the whole time

pale swallow
#

ik i just feel like there should be some XD

unkempt lichen
#

i just see that

pale swallow
#

bruh wroung support

unkempt lichen
#

je ne crois pas que il y ai de support francais ^^

pale swallow
#

lol

#

didnt see that comeing

unkempt lichen
#

ah bon ?

#

tu veux lui faire quoi ?

#

att

#

je crois que nous c'est support-int

#

go la bas

untold flume
#

@unkempt lichen @nocturne flax #chat-int please?

unkempt lichen
#

yeah I see it now, sorry

cyan creek
#

Hi

untold flume
# pale swallow hi im wondering how to setup the reaction role thing into a sertin chat could i ...

How do I set up reaction roles?

1- Go to the dashboard https://probot.io/dashboard then select your server.
2- Select "Reaction Roles"
3- Click on "Add Message", then select an embed. You can manage these embeds by clicking on the "Embed Messages" button.
4- Click on "Choose a message", and then select a message where the selected embed was sent.

To add a reaction role, click on "Add Reaction".

There are 3 different types of a reaction role message:

  1. Switch - Upon reacting, you will get the role, and upon removing the reaction, the role will be removed as well.
  2. Give - Upon reacting, you will get the role, and upon removing the reaction, the role won't be removed.
  3. Take - Upon reacting, the role will be removed from you, and upon removing the reaction, you won't get it back.
#

@cyan creek hey , how can i help you?

unkempt lichen
untold flume
untold flume
nocturne flax
#

Music is under maintenance, please contact us at the support server.

#

anyone?

untold flume
#

@nocturne flax as it says music is under maintenance

#

The devs are working on it

untold flume
nocturne flax
#

understandable

#

thanks

untold flume
#

yw

pulsar basalt
#

Why is here no role?

untold flume
#

@pulsar basalt drag the bots role above the other roles

pulsar basalt
#

Thx

untold flume
#

yw

mental ibex
#

hello,i am trying to use the bot to listen to music but it says that it under maintenance

#

it's been like this since yesterday

whole tree
#

ebening

#

evening

#

for some reason the embeds stopped working .-. like I cant send any anymore

untold flume
#

@mental ibex there's no eta for it to get back to normal all you have to do is wait patiently , apologies

whole tree
#

like 5 worked and now

untold flume
#

@whole tree fill every selected element

whole tree
#

it just stopped

#

wym

#

AH

#

OKAY

#

NOW IT WORKS

#

L=OL

untold flume
#

Glad to hear that ๐Ÿ˜

untold urchin
#

Hello, I'm trying to understand if ProBot is able to give role automaticaly based on reaction on a specific message ?

fading lance
#

Hi

#

I need help

untold flume
#

Hi , How do I set up reaction roles?

1- Go to the dashboard https://probot.io/dashboard then select your server.
2- Select "Reaction Roles"
3- Click on "Add Message", then select an embed. You can manage these embeds by clicking on the "Embed Messages" button.
4- Click on "Choose a message", and then select a message where the selected embed was sent.

To add a reaction role, click on "Add Reaction".

There are 3 different types of a reaction role message:

  1. Switch - Upon reacting, you will get the role, and upon removing the reaction, the role will be removed as well.
  2. Give - Upon reacting, you will get the role, and upon removing the reaction, the role won't be removed.
  3. Take - Upon reacting, the role will be removed from you, and upon removing the reaction, you won't get it back. @untold urchin
#

@fading lance hello how can i help you?

untold urchin
whole tree
#

bruh I enabled Inline and it doesnt do its inline thingy

#

bruh

untold flume
untold urchin
maiden olive
#

Hello, the bot glitched and when I play music in a voice channel nothing is heard or if it is heard very interrupted, do you know how I can fix it?

untold flume
#

@whole tree That feature only visible for desktop and web app
It's for make the fields being in the same lines if they're short and small enough

mighty crescent
#

<@&675070424748654593>

native geyser
#

you can ask your question right away

mighty crescent
#

i can't login

native geyser
#

try the following, however since the issue it not regarding the bot i cant guarantee that it'll work
try a different browser
clear your cache and try again
restart your router

mighty crescent
#

hmm

mellow fossil
#

hello

native geyser
mellow fossil
# native geyser hi how can i help you?

Hello my brother, a while ago, a person came to me and told me to help him with something and to do an experiment with him, and he was a bot that was not a pro bot and so I did c and mentioned it and wrote the price and then all my money went

#

But he didn't own a Pro Bot but my money went from the Pro Bot

native geyser
#

i'm sorry but there is nothing we can do about it since we're not responsible with who you decide to trust
(also since there is a verification code that you need to put in order to confirm credits transaction)

mellow fossil
nocturne flax
#

How to add bot to voice chat

native geyser
nocturne flax
#

I just got it

native geyser
nocturne flax
#

Ok ill try ty

native geyser
# mellow fossil Yes

Then it shouldn't have been an issue for you to figure out it might have been the premium version, as I said before if the captcha wasn't there then sure I'd see what we can do but since it requires a verification code and we're not responsible with who you decide to trust sorry but I can't do anything

mellow fossil
#

He is trying something and I came to help him and he was saying that it is a bot but I don't know him. The system of this bot was the same as Pro bot, but it changed the name and this is how the first thing he did was refer me and I told him it worked. So you knew that I had been stolen, so I went to a server and typed c and found 0

mellow fossil
#

@nocturne flax This is the one who stole me

@native geyser

native geyser
#

this doesn't change the fact that its not our responsibility retar

native geyser
#

be more careful while trusting people you do not know maybe

compact cave
#

hey i have a problem im on laptop and i just wanna claim my daily credits but it wont let for no reason

native geyser
#

hi, log off from dashboard on your other devices

mellow fossil
compact cave
#

on my laptop only

#

do i log off the website and re login?

native geyser
native geyser
compact cave
mellow fossil
#

Oh sorry for the inconvenience

@native geyser

compact cave
#

also will do that option at the bottom @native geyser

native geyser
#

๐Ÿ‘

compact cave
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Still D:

native geyser
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weird can you try resetting your ip as well

compact cave
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shall i remove the cookies?

fossil vine
#

Hi

I created a new role called unranked, then created new leveling for members with 0 rank

How to give all members who have 0 rank that role

native geyser
native geyser
molten otter
#

hello in my server the bot for some reason doesnt play music when added to voice chat any way I can fix that?

molten otter
#

okay thank you

native geyser
#

yw

whole tree
#

How can I use a Field but without a name?

#

liker

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only the bottom part of it

#

?

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only the value one

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<@&675070424748654593>

native geyser
#

name part should be filled as well or it wont be sent

whole tree
#

well

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yes

#

bit

#

but

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I like

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without a name

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cuz name is always thicc af

#

like

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how do I make those smol thingys

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<@&675070424748654593> sry for ping bruh

untold flume
#

@whole tree smol?

whole tree
#

small

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like

untold flume
#

You mean the emojis?

whole tree
#

those are like fields

#

but

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without the name

manic yacht
#

I am trying to use the music from Probot in a server, but it says "Music is under maintenance, please contact us at the support server."

whole tree
#

basically just valuie

untold flume
#

@whole tree you can't

whole tree
#

but how is he doing it

untold flume
whole tree
#

lmao

manic yacht
#

Not in the music vc here

untold flume
#

@whole tree without filling up the fields the message won't be sent therefore it's not possible

untold flume
manic yacht
whole tree
#

that in embed btw

untold flume
manic yacht
#

ok

untold flume
#

@whole tree maybe he put . Instead in the name section or something like that

onyx fulcrum
#

probot won't play music in one server and plays music in another

onyx fulcrum
#

thx

untold flume
#

yw

chrome kiln
#

in my server the bot tells me that it is under maintenance ... what can I do ???

#

nel mio server il bot mi dice che รจ in manutenzione...cosa posso fare???

chrome kiln
untold flume
#

yw

blissful tide
#

good evening everyone

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excuse me for my english french

#

but how do we change the prefix of the bot

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?

untold flume
#

@blissful tide good evening

#prefix (new prefix)
or you can do it via dashboard

blissful tide
#

Thanks you

untold flume
#

yw

blissful tide
#

Very much

#

Yw ?

untold flume
#

you're welcome ๐Ÿ˜

blissful tide
#

Thanks you

#

We put it like this

#

@stone cloud #prefix

#

?

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Like that

untold flume
#

For example :

#prefix !
"Without mentioning the bot"

blissful tide
#

Me it does nothing

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When I do

untold flume
blissful tide
#

Thanks you

untold flume
#

You're welcome

blissful tide
#

I'm lost lol

untold flume
#

just follow the instructions above after accessing the panel

blissful tide
#

I succeeded

untold flume
#

glad to hear that Ruru

blissful tide
#

Eh eh

nocturne flax
#

Music Feature seems to be bugged or completely down on some servers

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Dont understand how this works

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but its down on one server

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but works on a different one

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ping me when you respond with a possible answer

native geyser
#

devs are working on it apologies

copper dew
#

Oh, I have the same problem
:/

native geyser
#

well then the answer is the same

craggy blaze
#

Are we able to allow others to use the bot commands? it seems I as the owner am the only one able to use them

quaint sentinel
craggy blaze
#

oh no I have that set, but I'm the only one able to use those commands, it doesn't work when my friends use them

sage mauve
#

hello i have an issue with the welcomer not working.. discord just sends his regular text when someone joins the server

quaint sentinel
quaint sentinel
sage mauve
quaint sentinel
#

does probot have all the required permissions to send the message in that channel?

sage mauve
#

yes

half valley
#

Hi. My Probot suddenly stopped playing music. I tried to restart it in the panel, it did not work. However, after typing the #p command, a message appears that the song has been added to the queue. Anyone know how to fix this?

quaint sentinel
quaint sentinel
half valley
sage mauve
#

yes i did the message goes to the right channel but the text is not the one i want

quaint sentinel
quaint sentinel
#

can i get a screen shot for that

sage mauve
#

i changed the welcome room from the discord settings cuz on pro bot it doesnt work

quaint sentinel
#

I see, try the following steps:
Enable the welcome image, and select To a channel then save, after that disable it and save again. After that let someone join your server and see if it works

sage mauve
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yes ! it worked thank you :)