support-en

[native geyser]

it depends on you, admin perms usually fixes all the permission issues

also dont forget the drag the bots role above the reward roles after reinviting

[nocturne flax]

does is have to be the bots exact role. Or can I give it another role with perms that is higher?

[native geyser]

another role with higher roles should work too

[nocturne flax]

okay

okay its back in

[nocturne flax]

looks like it awarded a member for talking

unsure if voice activity works considering me and another member are in VC and its not doing anything

[nocturne flax]

Hello

Why doesn't the #youtube for me

[untold flume]

<@&675070424748654593>

[split needle]

Bot responding?

[nocturne flax]

Yes he give me a link but it don't work

[split needle]

Yes it will not work for mobile

Blame discord

[nocturne flax]

Even on pc

It give me a link to voice channel on pc

[split needle]

About discord
It's a discord feature and our bot's job is just provide you a link to access that feature

Sure it's a link to a voice channel and it's the channel that you're in

[nocturne flax]

I will try again

[fallow barn]

Does the clear command work from the bottom backwards? Is there an alternative to work from the top down?

[native geyser]

nope

[fallow barn]

The clear command works from the bottom backwards then?

[native geyser]

yes

[fallow barn]

Ok

[jaunty wave]

Is there a way to change the prefix

And if so how

[native geyser]

#prefix new prefix

[jaunty wave]

Ok ty

Very nice pfp

[dusty olive]

(how) are all the points, ranks and level related?

[dusty olive]

<@&675070424748654593>

[native geyser]

points and xp/levels are not related in any way

[harsh star]

how do i use the music featur

[native geyser]

/play

[topaz spruce]

how can I remove deleted user entries from the point leaderboard? when I try with the ID tag it only says "cannot find that role" even if I very specifically type out <@!number>

[native geyser]

use their id number

without <@>

[topaz spruce]

same result

both ways it says "i cant find this role"

[native geyser]

can you show me a screenshot of how you're using the command

[topaz spruce]

sure

[sturdy kettle]

You can help me @native geyser

[native geyser]

you can ask your question right away

[sturdy kettle]

OK I have a bot with a number of time I want the link to be entered by server

[native geyser]

sorry i didn't understand

and i also see that you're already using #support-ar so please use only one support channel

[nocturne flax]

is it possible to get get credits besides voting and getting the daily thing?

[untold flume]

<@&675070424748654593>

[native geyser]

nope

[nocturne flax]

alright thanks

[native geyser]

yw

[silver steeple]

What's the standard command? Is it ?

Prefix?

[untold flume]

<@&675070424748654593>

You mean the standard prefix?@silver steeple

[native geyser]

default prefix is # (unless you've changed it before)

[hardy crypt]

hi

[native geyser]

hey how can i help you?

[devout nexus]

My first acc discord is banned I have it 1.6m credits probot

[native geyser]

as far as i know profile transfer is currently not open

[devout nexus]

Please help me

[native geyser]

there is not much i can do in this situation sorry

[hardy crypt]

helome pliz

helpme pliz

@nocturne flaxdo you know Persian?

If not, can you translate?

[wise urchin]

Hi

Can anyone give me the vote link please

[hardy crypt]

@wise urchin

Vote

[lean badger]

@hardy crypt https://top.gg/bot/probot/vote

[hardy crypt]

Vote link

[wise urchin]

Ty so much 🌹

[hardy crypt]

😘 🥰

@nocturne flax

I want to subscribe to an audio channel. Do you know a way?

I can not understand your words

I work with translation

Ok

Can we go to #chat-en ?

Anas.

Ok

Tnx

🥰

[dawn peak]

how do i use the probot API ?

[untold flume]

<@&675070424748654593>

[viral sundial]

we don't really support "using our API" but it's totally up to you.

[dawn peak]

i meant is there a documentation that can help me to use it ?

[viral sundial]

yes?

[viral sundial]

no

[dawn peak]

okay

[untold flume]

@viral sundial there were no responses so i mentioned the support

[viral sundial]

ok

[charred flume]

Hello, anyone know why Probot randomly stops and starts playing music in the middle of a song?

[untold flume]

<@&675070424748654593>

Maybe there's another bot playing music while listening to music? @charred flume

[wanton harbor]

hi i just have one question, how to setup muted role to all rooms and chats ?

<@&675070424748654593>

[native geyser]

when you use the mute command the bot does it automatically

[wanton harbor]

already did but i made a new rooms and chats and its not setup on it

[native geyser]

mute someone then unmute them again this should make the bot change the settings

[wanton harbor]

it will make muted role to all rooms ?

[native geyser]

yes

[wanton harbor]

nice, thanks

[native geyser]

yw

[wanton harbor]

hey i had a simple problem, i have in my server role channel thing so muted dosent work there because this is a role channel so do u have a Solution ? @native geyser

[native geyser]

set that roles send message permission on default (set it to the middle basically)

[wanton harbor]

ok thanks and sorry for bothering

[native geyser]

no worries

[glossy musk]

Turns out it was a problem with my country haha

VPN helped

[compact cradle]

vote

[lean badger]

@compact cradle https://top.gg/bot/probot/vote

[native geyser]

#commands

[mighty hazel]

@lean badger

[native geyser]

can i help you?

[pine gate]

does anybody know if there is a way to change probot's prefix in my channel?

[native geyser]

#prefix new prefix

[pine gate]

thank you

[nocturne flax]

Is there a way to set welcome and leave messages in welcomer or is there another way to do it? i am seeing the how to set a welcome message but nowhere of setting a leave message.

[native geyser]

we dont have a leave message feature (not for now at least)

[nocturne flax]

Ah ok no problem thank you the bot is great by the way 🙂

[native geyser]

glad you like it in general ^^

[nocturne flax]

👍

[pine gate]

I've been experiencing the bot to briefly stop music and then resuming, sometimes it completely ends the song and skips all the queue until the last song and starts playing it from like 2 minutes in, is there a particular reason why that is happening?

the second thing doesn't happen as often, but the music stopping for brief seconds and then resuming does

seems like it lags or something, could it be my server? or is it something related to the bot?

[nocturne flax]

hate to ask, but im i able to transfer mee6 levels?

[faint cedar]

hello , im trying to update the rules on my server but i cant get the embed to send. probot has admin and can see the channel just fine but every time i click send embed it just doesn't work

[celest owl]

my probot does update peoples roles when they level up

[split needle]

It's being overloading since many servers started using the bot for music

[split needle]

No
You can only reset current xp/level

[split needle]

Make sure there's no selected element left as blank

[split needle]

Be sure the probot role is higher than other roles and if you have the rewards' requirements as both text and voice then your members must reach both to get the roles

[faint cedar]

yup thats what it was, thank you!

[celest owl]

it is set higher than the roles and i have it set for text only and it says users role has been upgraded but it does not upgrade their role in their profile. It only shows it when you type /rank

[split needle]

Does that role having any managing permision?

[celest owl]

no

[split needle]

Weird
Send me an invite to your server in dm

[sullen mirage]

is the apply for Support rank opened?

<@&675070424748654593>

[split needle]

No

[sullen mirage]

mhm okay ty

Is there a specific time for opening submissions? @split needle

[split needle]

No

[indigo shell]

anyway to set probot to play music only for specific vc channels?

[split needle]

No for now
Feel free to suggest it

[pallid berry]

@nocturne flax hello! quick question, how many hours can be played in probot
or how much

i am sorry for ping

[nocturne flax]

Dalayed for what sorry?

[pallid berry]

ups wait

[nocturne flax]

I'm sorry can you be more clear on what module are you asking help 😅

[pallid berry]

how many hours can a song be played

[nocturne flax]

Oh

Actually a real limit is not preset

Ofc there's one

But it's very big as ik

[pallid berry]

So can I play a single video that lasts 10 hours and the bot will still be active?

[nocturne flax]

Actually I think a 10 hours video will be played just fine

Don't worry I understand Spanish a bit

[pallid berry]

jajaja okey

thank you

❤️

[nocturne flax]

You are welcome

[pallid berry]

Another question, I have an image for the probot profile photo on the occasion of the new year and I do not know who I could give it to

....

...

..

.

[untold flume]

<@&675070424748654593>

@pallid berry You mean you wanna put this picture you're talking about as a profile picture for probot?

[pallid berry]

yes

is there a problem?

[untold flume]

You must have the paid version.

#664737031414480896

[pallid berry]

It is the logo but with a gold background and underneath it says 2022

[untold flume]

.

[pallid berry]

it is for you not for me

[untold flume]

I mean you wanna change the profile picture for probot right?

And you can't change it's banner though if you're talking about it

[pallid berry]

yes but it is for probot

[pallid berry]

no no

[untold flume]

Then you must have the paid version to do that

[pallid berry]

it's a custom new year logo

[untold flume]

By using #vip avatar (link) command

[pallid berry]

thanks

...

[untold flume]

yw

[nocturne flax]

I need help :(

What should i do i said .nick @nocturne flax Thelila and it said sorry i cant do that something like that it has highest rank and nothing ive enabled everything in probot permissions and nothing

[obsidian mauve]

@native geyser

[untold flume]

@nocturne flax can you provide a screenshot?

@obsidian mauve how can i help you?

[thorn cargo]

I need help. ProBot is not producing any sound on my end but according to my friends, they're hearing it.

[untold flume]

If they're hearing it and you're not then the issue is definitely from your headphones it self or your voice channel settings @thorn cargo

[split needle]

Move the probot role higher
Giving it roles higher usualy will make it return with that response

[pallid berry]

@split needle
How can I get a suggestion to the programmers?

[split needle]

Just suggest it in #573053418017521664

[pallid berry]

it's an image .....

[split needle]

a discord media link? ¯\_(ツ)_/¯

[pallid berry]

. _. I had not thought of it

[split needle]

Like post it somewhere and copy the image link (not message link) and post it with your suggestion

Don't know if it'll be deleted by the bot or not but seem like no

[pallid berry]

waiting! Can't they kick me out for doing that?

[split needle]

Nah

[pallid berry]

ready

if you want to see it, it's there

[sharp bramble]

Comands list?

[lean badger]

:rolling_eyes: - I can't find this command.

[pallid berry]

@sharp bramble >>>>>>> #commands

[still fossil]

Hi , i want to ask, why my voice level still dont have xp , I already try to play song n stay in vc ~ but still the level is 0 with no Xp @untold flume @native geyser

[still fossil]

In my server

@nocturne flax

[untold flume]

https://probot.io/commands

[untold flume]

Enable utility module via dashboard and make sure that you don't have any of these no xp roles

[broken radish]

Hii, i need help

[untold flume]

How can i help you?@broken radish

[broken radish]

Hmm, i have discord server, and level in this server was use by ProBot

[untold flume]

And What's the problem?

[still fossil]

Now i got it, i have no XP roles , thank you !

[broken radish]

But when member reached lv, bot didn't give role..

Help me please

[untold flume]

yw

[broken radish]

And what is command to give xp :(

[still fossil]

Add role reward i think

[untold flume]

@broken radish drag the bot's role above the required roles

[untold flume]

You can't

[wise urchin]

Hi what's the command to check the Banner

Like #avatar.. but the Banner

[untold flume]

@wise urchin we don't have such feature

But feel free to suggest it here #573053418017521664

[wise urchin]

Oh.. okay ty

[untold flume]

yw

[still fossil]

What the hours means under each text level n voice level?

~11 hours 34minutes

That one

[broken radish]

is this correct?

[native geyser]

shows roughly how long it takes to reach to that level

[untold flume]

@broken radish

[still fossil]

Ohh ty !

[native geyser]

drag the role named probot above all other roles

[broken radish]

Ohhh, thanksss so much ^^

[still fossil]

Question!

Hi, how to make that “ #rank-channel” click-able

Like people can click directly n go to that channel to check rank

[native geyser]

use <#channel id>

[still fossil]

Ty !

[native geyser]

yw

[still fossil]

Does we can add server emoji too?
For example this emoji ;-

And what’s the command?

[simple ferry]

Hello. I am using Probot for an welcome image but everytime someone joins. Probot doesn't do its job. I set everything up too and saved it aswell!

[native geyser]

1)go to your discord servers chat
2)
if you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV
if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
3) copy the sent message and paste it on dashboard

[native geyser]

can i see your settings please

[simple ferry]

yeah sure, do you want me to send it here or to the DM's?

here you go mate

[nocturne flax]

Guten Tag, ich hoffe ihr könnt auch Deutsch, es geht um den Probot der 5s heute einen aussetzer hatte und das liegt an seiner Internetverbindung. Bitte beheben sie das, weil ich höre öfters mit dem Bot Musik und das ist das erste mal. LG Golem

[simple ferry]

this here is the english chat but I dont think there is a german chat let me translate this for you

[native geyser]

your image should be smaller than 3mb and its format has to be either png or jpg webp is not supported i think its the isuse for you

[native geyser]

#support-int / #chat-int

[simple ferry]

"Good day, I hope you guys can understand german, it is about probot who wasnt working for 5 hours today and the problems cause is internet connection. Please fix this, because I often hear music with probot"

[nocturne flax]

Thx for translate this I gibt this in support int

[simple ferry]

It is only 472kb and its an .webp

[native geyser]

as i also mentioned webp is not supported change the format into png or jpg

[simple ferry]

ohh. I missread that probably

oh yeah.. my bad

[native geyser]

no worries, let me know if it fixes the issue

[simple ferry]

allright its fixed, thank you

[native geyser]

yw

[nocturne flax]

Is the bug away?

[native geyser]

what bug

[nocturne flax]

With the pro bot

[native geyser]

can you elaborate please

[nocturne flax]

How can I mention a role in Embed Message?

[native geyser]

<@&role id>

[nocturne flax]

id?

cant I write just <@Name>

[native geyser]

nope

[latent acorn]

ahhhhh the ''top'' command suddenly stopped working what is going on??

<@&675070424748654593>

[untold flume]

Enable it via dashboard @latent acorn

[latent acorn]

let me surprise you its enabled

[untold flume]

What does the bot respond with?

[latent acorn]

one sec

never mind it worked thanks to #support-ar

[untold flume]

glad to hear that

[near ore]

Hello

I m french

how i can link pro bot with text lounge for music controls

<@&675070424748654593>

[native geyser]

can you elaborate

[dark yew]

hello, Iam new to ProBot and just had one problem..
I wanted to create an embeded message with my own Emoji... but ProBot does not recognize them and use them... only works with standart emoji

is there any solution?

[daring rampart]

Hello. I'm a Japanese server administrator.
I got the error message "Administrator is required".
Please tell me how to solve it.

[native geyser]

1)go to your discord servers chat
2)
if you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV
if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
3) copy the sent message and paste it on dashboard

[native geyser]

you need 'administrator' permission in that server

[sacred coral]

Hi, is there an option to clear the level system, or rather the server leaderboard?

[daring rampart]

Where is that setting?

[native geyser]

#help reset

[lean badger]

**Command: reset**

Reset text/voice/invites xp points for all or specific members.

**Usage:**

#reset [text / voice / invites) [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex

[native geyser]

server settings -> roles -> role permission

[dark yew]

thanks 😄

[native geyser]

yw

[native geyser]

please use only one support channel

#support-ar

[terse bluff]

why is that i play music it likes the somethng is broken its stops then plays

[nocturne flax]

how to find my id

@nocturne flax

??

[neat kettle]

I'm trying to set for my server an embed message, but i'm at the start with this... so there is somewhere where i can find a lil tutorial to make an embed with ProBot?

[hasty finch]

how do I make so that when I put the link of discord in embed message the discord thing will embed

?

@nocturne flax

waiting

<@&675070424748654593>

the discord invite link

if I send the link there will be like an embed message

but look

the discord link is not embed

oh ok I will try and respond back to you asap

right now I am doing other thgs

[prime moat]

didnt get my credit

[hasty finch]

is there anyway to put the context at under

[native geyser]

thats the discord order therefore if you send both in one singular embed no

[eternal gale]

How do I make pro bot join the bc

Vc

[native geyser]

if you create 2 embeds and send one first then send send the context then yes

[native geyser]

/play

[eternal gale]

okay thanks mate

[hasty finch]

i will send ss

[quartz basin]

How to get credits

[hasty finch]

look the discord embed thing is on top, the youtube embed thing is not working idk why

@native geyser

[nocturne flax]

sir

using this

probo how to put like

names

thing

on the bots

oksy

[hasty finch]

I think he is asking how to change the nickname

[quartz basin]

Is there any other ways too

[hasty finch]

like (#) Probot

[nocturne flax]

yea but like putting is like bots

okay

[hasty finch]

i need help with this

yea I still don't udnerstand though

i send 2 link

oh you mean on the same message?

ok

[late mango]

leveling roles arent working in my server

[native geyser]

is your bots role above the reward roles?

[dull crest]

Hi

So accidently the webhook for message logging got deleted, how can I fix it ?

😅

[untold flume]

<@&675070424748654593>

[dull crest]

Ohh nvm , it fixed itself, nice

[hidden rain]

hi, how can I remove commands via "/"? I have another bot with the same functions

[split needle]

It's the same function for almost every bots and you can not remove/disable it because discord

[hidden rain]

But, in another bot, I can disable functions via "/" ...

[split needle]

Not for us and we will disable prefix soon as per discord tho

To be specific, around feb 2022 when discord force all bots to use slash instead of prefixes

[hidden rain]

Thanks for the answer =)

[raw valve]

for the voice levels, does it count minutes when someone is unmuted?

@split needle

[untold flume]

<@&675070424748654593>

[native geyser]

staying in the call is enough to get voice xp, whether muted or not, and the bot gives xp once every 2 minutes

[raw valve]

okay

[dense python]

Help me

[native geyser]

you can ask your question right away

[rocky root]

how to loop songs

[native geyser]

/repeat

[nocturne flax]

how can i give the permission to make / commands

?

[viscid night]

Does voting on top.gg not give out credits anymore? The last couple of times that I've voted, the bot hasn't DMd me. The last DM about voting I have is from october

[pearl current]

So I have an issue, for some reason some people can only level up if they talk in a specific channel but not other ones, why does this happen? There aren't any no xp channels or roles so it's confusing

[untold flume]

<@&675070424748654593>

[stoic bluff]

How to remove a song on queue

[prisma moth]

<@&675070424748654593> my probot's welcomer is no longer working. Any solutions?

[native geyser]

have you closed your dms maybe?

[native geyser]

kick and reinvite the bot and add a no-xp channel -> save -> remove the channel -> save

[native geyser]

using /skip when the song starts playing is the only way to remove for now

[native geyser]

show me your settings please

[stoic bluff]

No i mean

Will i wait to remove a song on queue

[native geyser]

yes

[stoic bluff]

I cant do #remove "number of song on queue"

[native geyser]

you cant because such feature doesnt exist yet

[stoic bluff]

Oh

Okay thanks mate

[prisma moth]

the welcomer settings?

[native geyser]

yw

[native geyser]

yes

[native geyser]

webp isnt supported change the format into png or jpg then let me know the result

[prisma moth]

ahhhh, thank you! i'll fix that and get back to u

[viscid night]

Do you mean closing the conversation itself, or disabling DMs from privacy settings of a server?

To the 1st one, no, the conversation it's still open and on my DMs list.

To the 2nd one, yes, I've disabled DMs from all public and big servers, including this one.

[native geyser]

second one is the issue, the bot can not send you a dm because your dms are closed

you should still get your credits though

[viscid night]

Gotcha! I assumed since the DM conversation was already open, it wouldn't affect it. And yeah, I just went to the dashboard and checked the credits transactions and found the transaction from voting today.

Thank you for your time!

[native geyser]

yw

[hasty drum]

Hii support, question is it possible to set the " / clear" command only so that admins can use them per example?

[prisma moth]

it works, thank you! only problem i have now are that the variables on the welcome message aren't converting

[hasty drum]

Ooh nice, thank you very much!

[prisma moth]

will do

thanks!

[thorn hollow]

Is the chat for Poland somewhere here?

Thx

[safe loom]

is there a reason the music played from the bot suddenly pauses for a few seconds? any way to fix?

it does

[wide stump]

Why music is lagging on ProBot tonight?

I tried that trick and disconnecting it.

@nocturne flax I work as ITS so I tried everything on my end. 😂

[steep shore]

how do i make an embed message?

[marble shore]

probot dont give the members their level roles he as admin and is the heighest role

[untold flume]

<@&675070424748654593>

[haughty ore]

hello is there a chance youtube shut probot music down ?

[spare coral]

<@&675070424748654593> is there any way to add playlists.. i cant no youtube and no Spotify playlists he will just play the first song

[brittle belfry]

Hello.

[native geyser]

make sure your members reached both of the target levels

[native geyser]

dont think so

[native geyser]

we dont support spotify yet, for youtube playlists use #play pl link

[native geyser]

how can i help you?

[spare coral]

Thank you very much Ruru have a nice day

[native geyser]

likewise

[brittle belfry]

Why is the bot late in responding when I send an order?

[native geyser]

probably lagging due to overload can you check its ping

https://probot.io/dashboard

1. from embed messages section create an embed message and send it to your server (the message you have to select basically)
2. from reaction roles section select the embed message you just sent
3. add a reaction
4. add roles

yw

[haughty ore]

Why?

[marble shore]

yes thed did level one but the bot dont give them the role

[native geyser]

i dont have a certain information regarding that im just assuming

[native geyser]

do the reward roles have one of these following permissions by any chance
administrator
ban members
kick members
manage server
manage channels
manage roles

[coral zinc]

is there a way to loop the queue

[west kelp]

nope you can only loop a song

[coral zinc]

bruh

[marble shore]

no they have no of these

[native geyser]

ask one of your members who's supposed to get the role to send a message in a channel where they're able to gain text xp then check if the bot gives the role, if it doesn't let me know

[marble shore]

ok wait a minute

[marble shore]

she has now level 1 but she dont egt the role

[lethal raptor]

how do i play music

THANK YOU

whoops

[marble shore]

its still not working

[half raven]

Hi!

My Probot is no longer adding points to my server users. They have been stalled for some time.....I am not sure why this is 🤔

[native geyser]

can you invite me in dms so i can check it out

[native geyser]

do you have utility module enabled?

[half raven]

In the Probot dashboard?

[marble shore]

wait a minute i had voice level on sothat they need level 1 in chat and voice wait a minute

it is working

[half raven]

If so, it is enabled

[native geyser]

yes

[native geyser]

glad to hear that ^^

[half raven]

Ok, yes it is 😦

[native geyser]

do you have any no-xp roles/channels set in leveling system module?

[marble shore]

thank you for help

[native geyser]

yw

[half raven]

I do not

[native geyser]

im not mistaken right you're talking about xp points not #points points

[half raven]

This is what I have for the first block

[native geyser]

do your members have one of these roles on them?

[half raven]

Yes they do

[native geyser]

thats why they can not gain xp

[half raven]

OH

OHHHHHH

[native geyser]

because their roles are set as no-xp roles

[half raven]

Hi yes, I am ✨ dumb✨

Once you questioned I was like - "hm, no xp......."

Thank you so much!

[native geyser]

glad to hear that its all sorted out now ^^

[radiant ridge]

Any idea why probot wont post in general chat with the welcome image when someone joins? It has full permissions and everything is enabled.

[tidal prawn]

how do i remove a song when i use it for music

[nocturne flax]

Hey, how can I setup Anti-Raid functions?

Didn't found anything in the dashboard

[thorn coyote]

Hi i need help

I am trying to make an automated message using probot but when i write the emojis name it doesnt come out as an emoji

[nocturne flax]

Are you a mod? Or customer?

Alright... is there a screenshots which settings the Prime update offers?

Which settings can I use to avoid nuking/raiding

[static hemlock]

How do I clear my queue or take a certain song off my queue

[thorn coyote]

Where do i write that

It doesnt seem to work for now

Does not work

I have tried it

Got it

I had to enter the emoji and make it pop as one

[static hemlock]

Thanks for the feedback

[nocturne flax]

Do I have to add Prime Servers or Premium Bots for Anti-Raid function?

which one? or both? 😄

[thorn coyote]

@nocturne flax it did work but now it doesnt trigger my !

[nocturne flax]

Okay

Start anti-raid after 15 users joins in 5 Seconds when account age is less than: 3 Months

What does that mean? Deactivating the invite link ?

Or do I have to setup an action?

like ban

Okay but what happens when a real user is joining in the same time?

I guess I have to ban if I want to avoid scam DMs on the server

Little bit risky when the real user has a fresh account

[thorn coyote]

Thanks 🙇‍♂️

[high pier]

Why doesn't it detect my role in the autorole?

thanks

[sullen bronze]

Is it possible to play Spotify playlists thru the bot?

[zinc quarry]

ok so im at level 9 k? its somehow stuck on 1 XP even though i sent loads of messages (i dont have any Roles btw) so can someone help me?

nevermind

[sullen bronze]

is there anyway that I can play a playlist thru it then?

Ok thx so much

[quartz dock]

Hey, I purchased probots custom bot and it seems to be gone

[somber trout]

am i able to change Probots volume

[native geyser]

only with paid versions

[somber trout]

Damn

ok

[nocturne flax]

Help

How can i change

The name and photo

Of probot premium

[dawn cape]

Yeah they've never said anything in the server just sending me an invite

Dont know if this is the right channel

[nocturne flax]

heyy!

how can i block anyone w/ the admin perm to edit on the ProBot's setting

<@&675070424748654593>

[native geyser]

you need the paid versions

[opaque hull]

Is this channel solely for help with the bot or with other members of this server as well? Or should I DM someone?

[opaque hull]

I have this same issue

[old imp]

Hi, a member spammed me to the dm

<@&675070424748654593>

[split needle]

If about the bot then here
Other wise like user report then dm a mod

[split needle]

Dm me uid and a screenshot

[nocturne flax]

Guys I just wanted to play a song but probot just doesn’t make any sound

Like the green ring that appears when somebody talks in a vc is there but there’s no sound

Oh now it works I had to leave the vc and rejoin

[daring rampart]

"This server doesn't have access to the requested activity"
What is this message?

[nocturne flax]

hey help please

ever song i play says it cant play youtube track

[untold flume]

<@&675070424748654593>

[untold flume]

Can you provide a screenshot?

[untold flume]

Leave and rejoin

[untold flume]

It is normal since some youtube videos can be banned in another countries

[untold flume]

When does this message appear?@daring rampart

[daring rampart]

send "#youtube" -> click "Click me!!" -> that message appear

[untold flume]

Are you on pc or mobile?@daring rampart

[daring rampart]

pc

[untold flume]

@daring rampart I think the issue is from discord it selfs try doing this command in a another server

And give it a try

And if it does not work as a said it's a discord issue

[daring rampart]

thank you.

[hybrid star]

Help

[split needle]

What do you need help with?

[hybrid star]

When I put the beginner mod pack on the cronus I couldn't access it it was just showing gamepack off on the led screen how do I turn it on

[split needle]

What?

This isn't life support or game support if you didn't know
This is probot support, which means for only the bot in here, not outside stuffs

[hybrid star]

So why does cronus send people to discord forums if no one can help weird

[split needle]

I don't know what is cronus here and discord does not have any forum

[waxen finch]

Hey, so I am trying to use probot roles and whenever I do !role @waxen finch + a role it tels me role cannot be found

[split needle]

Use only role name, not mentioning the role

[waxen finch]

ah ok thank you

[nocturne flax]

<@&675070424748654593>

[split needle]

Would need the user id

[nocturne flax]

851161482262609921

there we go

[split needle]

Banned

[stoic pine]

Helloo. I'm trying to add reaction roles but the roles aren't showing up when I press the '+' button next to the emoji i selected

[astral needle]

👋

[spring ether]

drag the bots role above other roles

[stoic pine]

thank you!

[spring ether]

yw habibi

[wind karma]

Can someone help me?

the bot has admin but when i go on the dashbord he calls me:;;administrator is required"

[split needle]

You need the permision, not the bot

[wind karma]

he has the admin permissions

[split needle]

you, not the bot

[wind karma]

i have the permissions too

[split needle]

Really?

The actual permision or just the role name?

[wind karma]

sorry i don´t have it

now i have it but thx you

[sullen dirge]

l

[nocturne flax]

Hi, can the levelled roles and xp requirements be customised in probot, please point me to the bot docs, thanks

[untold flume]

<@&675070424748654593>

[nocturne flax]

Who pinged me here

Can multiple roles be assigned to a level?

[nocturne flax]

🤔

That wasn't my question

Can multiple roles be set to one particular level, so that people who chat get assigned all roles at once

For example
Suppose I have roleA and roleB
Can both be set to say level 10

is there any cooldow between xp gain and can ignored roles be set

What about ignored roles,

Can any role be set to not be part of leveling system

Or not gain xp

Ok last question, what happens if suppose a leveled role is set at level 10
A member gains level 11 and then using any means his levelled role is removed

Will the levelled role be assigned again immediately after he types another message or will nothing happen

Is there any way to prevent this 😟

I see, thanks

What if, I set the levelled roles to be one of the ignored roles

Ok, suppose 2 roles are set for lvl 10

RoleA is a normal role
RoleB however is set to a ignored role

a person who reaches level 10 gets assigned both, what happens now if I remove role A from him

And the person type a message

I see

No 😅

Thanks for all the help and support

[solid willow]

Hello, I have a question...
Can we put a reaction belonging to a server in the embed of the bot?

can i have a example with

ok, thanks for your help

[nocturne flax]

how can i give the permission to make / commands?

[untold flume]

<@&675070424748654593>

[native geyser]

server settings -> roles -> the role called probot -> enable slash commands permission

[nocturne flax]

ok, thx. have a good day

[native geyser]

likewise

[nocturne flax]

emm... it still not working

[native geyser]

try kicking and reinviting the bot

[nocturne flax]

it still dont work

[native geyser]

with that it should work unless there is a discord bug

[nocturne flax]

oh....

[nocturne flax]

how do i find a list of the people in a server with highst amount of probot credits? any command?

<@&675070424748654593>

[native geyser]

there is no such feature

[nocturne flax]

oh okay

[wheat depot]

Can I loop playlist?

[native geyser]

for now its not possible but in the future it will be

[wheat depot]

Ok

[gloomy frigate]

is there any way to get credits faster without*** Daily,Vote or GiveAways***

[native geyser]

nope

[lavish nacelle]

hey

when i go to claim my daily it says tha you cant use multiple devices any fix?

[nocturne flax]

how long will the transferring from new accounts be disabled for (my acc is 3 weeks old but i cant transfer)

[native geyser]

log out from other devices and accounts

[native geyser]

30 days

[lavish nacelle]

ok

[nocturne flax]

any workarounds? i really need to transfer money from this account :(.

[native geyser]

nope

[nocturne flax]

:(.

[nocturne flax]

how old should the account be to be able

to transfer normall

[native geyser]

30

days

[lavish nacelle]

didnt work

[native geyser]

can you also try clearing your cookies history and stuff

[lavish nacelle]

sure

[lavish nacelle]

also didnt work

any other ideas?

@native geyser ????

[native geyser]

try relogging if it doesnt fix i'll talk to devs

[lavish nacelle]

whats relogging?

[native geyser]

log off and log back in

[lavish nacelle]

i did that life 50 times

[native geyser]

after logging off from other devices and accounts?

[lavish nacelle]

can you walk me through the steps

ok like i m only logged on the pc

now what

[lavish nacelle]

didnt work

call the devs im lossing money with this

[viral mica]

Is it possible to allow another person to use and edit my bots dashboard

<@&675070424748654593>

(sry for ping)

[split needle]

Yes by giving them administrative permision

[viral mica]

Where would I do that?

[split needle]

On discord

[viral mica]

Then they can edit the bots dashboard?

k Thanks

[lavish nacelle]

@native geyser yo

any ideas?

[mellow thorn]

How can I do for my probot work?

[nocturne flax]

Hello, we need help, our unfinished server is being attacked by two raiders, they were sending shocking content and we need any help to get rid of them as soon as possible, the admin is not online now and we cannot expect help from him. If you are ready to help somehow, here are their accounts: XedaLod#8744 and sarpoyan#5638.

[split needle]

Give it enough permision and it should work

[split needle]

We don't deal with "your server" problems as this is not a discord support

[mellow thorn]

Can explain me sir

[split needle]

Nothing to explain here

[mellow thorn]

Plz check dm

[split needle]

There is nothing to explain I have already said

[mellow thorn]

Which premisiom Should I give?

[split needle]

Administrative is best and it also asked you to give it at first when inviting it in

So usualy you don't need to do any thing more amd it just work

[mellow thorn]

Thank lord

[torn coyote]

my probot keeps pausing randomly in the middle of music in my server any fix or known issue?

[untold flume]

<@&675070424748654593>

[viral trellis]

How do I get the bot not to automute people when they say the word normal?

<@&675070424748654593>

[marsh flare]

<@&675070424748654593> how do I make the bot bann people without me doing it?

[native geyser]

can you check the bots ping when it happens

[native geyser]

https://probot.io/dashboard -> select your server -> automod

[native geyser]

not possible

[marsh flare]

oh

[subtle marsh]

@native geyser

[nocturne flax]

is the bot down

because its not working

in my server

[lucid osprey]

Trying to set up the colors and it is saying that the role can't have admin privileges, none of the color roles do, and now the color role won't work at all

[native geyser]

its not down, which exact feature are you having troubles with?

can i help you?

[nocturne flax]

Every

[native geyser]

administrative permissions:
administrator
ban members
kick members
manage server
manage channels
manage roles

[iron arch]

Oh not thank you i just figured it out

[native geyser]

invite me in dms please so i can check it out

[nocturne flax]

well wait

[lucid osprey]

so it was working, and a few members could get the colors assigned, but now it's just not responding after the error messages

[nocturne flax]

I am having trouble with

the ranks

[lucid osprey]

and I haven't changed any of the color ranks

[nocturne flax]

wait let me recheck if its fixed

music worked just now

[native geyser]

can you make sure the bots role is above the color roles
also check if the bot is responding to /ping

[mystic relic]

i cant login in my account in to the probot.io website i press login using discord and login in top top right side of the website but nothing hapend can u help me ?

[native geyser]

can you clear your cookies, history and stuff and try again please

[lucid osprey]

It is responding to /ping, and it's listed at the top of the roles list. But #color won't work it gives no output now

And it is enabled in the dashboard

[mystic relic]

nothing happend again

[native geyser]

is the ping high? also click on 'edit' for colors command and let me know if there is any no-xp roles/channels set

[native geyser]

its an issue that is not related to us, try a different browser and maybe restart your router these might fix the issues

[lucid osprey]

ping is 224, and there are no settings on the edit tab (it all says Select in the drop down)

[native geyser]

can you invite me in dms please so i can check it out and figure out the issue

[lucid osprey]

Hmmmm so i think the io page may be a bit funky, I just disabled, saved, and re-enabled it and it's working now

[native geyser]

might have gotten bugged or may not have registered the changes

[lucid osprey]

Yeah. That's weird, I just got it a few hours ago, perhaps too many changes to quick messed with the cache of the page on my browser. Who knows? But it's working now, thanks for the help!

[native geyser]

anytime

[mystic relic]

thanks ❤️

[native geyser]

yw

[edgy seal]

Does it take a while for profiles to get indexed in the bot?

i can't use <p>profile

[thorny tusk]

Hi, I'm trying to set up reaction roles but only one of the embedded messages is actually working?

[onyx ledge]

Hi! i have enabled leveling system but noone is gaining any xp. how can i fix that?

[native geyser]

wdym

[native geyser]

enable utility module as well

[thorny tusk]

So, we have multiple sets of reactions that people can choose from, in the react-roles channel. Only the last set of reactions seem to be working though

[native geyser]

can you check the embed messages you set for the old sets and make sure they're all working properly

[thorny tusk]

I'll check now

[onyx ledge]

well yea i do have it enabled...

[edgy seal]

nvm my issue, I had forgotten to enable attach files

[native geyser]

any no-xp roles or channels?

[onyx ledge]

yea i have some

[native geyser]

can you make sure people do not have those no-xp roles / people are not using those channels

[onyx ledge]

like so they can't msg in them?

[native geyser]

sending messages in those channels usually activates the xp cooldown so the less they use them the better that is

[sudden tangle]

Bot is not working on my servee

[native geyser]

also keep in mind that if they have a no-xp role they wont be able to gain any xp

[native geyser]

which exact feature?

[onyx ledge]

ok than. good to know. will try

[sudden tangle]

@native geyser the welcome feature

[native geyser]

can i see your welcomer settings

[edgy seal]

I just leveld up and hit a reward level, but did not get the role.
What does the Remove with higher reward do exactly?

[sudden tangle]

@native geyser i mean the dashboard of the bot?

[onyx ledge]

ok thx. that fixed it 😄

[native geyser]

make sure to reach both of the target levels
remove with higher reward makes it so that if you get a new reward the old one gets removed

[native geyser]

yes

[sudden tangle]

@native geyser ok give me a sec

[edgy seal]

ah so both text and voice needs to be met? can I disable this? or should I just have text lvl as 0?

[sudden tangle]

Where can i send it?

[native geyser]

if you want to disable either of them make the target level 0 (if you're going to disable text keep in mind that people still need to gain text xp (they dont need levels just xp) to make the bot update their stats)

[sudden tangle]

There you go

[native geyser]

i assume the image is the issue here
image has to be smaller that 3mb
its format has to be either png or jpg

[sudden tangle]

Bro it used to work

But not anymore

[edgy seal]

So I can put 0 exp and when a user hits lets say 1 week they will get the role reward, right?

of voice acitivty

[sudden tangle]

Here

[native geyser]

if you haven't changed any settings on dashboard then it should be about the bots discord permissions, check it out

[native geyser]

upon sending a text message to make the bot update their stats yet

[sudden tangle]

Can tell me what exactly?

[edgy seal]

Ah I see

[native geyser]

send message / upload images permissions for that channel

[sudden tangle]

Aye aye captain

[edgy seal]

is the reset command not implemented yet?

[native geyser]

it is

#help reset

[lean badger]

**Command: reset**

Reset text/voice/invites xp points for all or specific members.

**Usage:**

#reset [text / voice / invites) [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex

[native geyser]

make sure to have moderation module enabled

[edgy seal]

ah I see

[nocturne flax]

how i can skip seconds

[native geyser]

/skip

[nocturne flax]

no secoonds from 1mintute to 2minutes

not all the song

[native geyser]

/seek

[floral sphinx]

for some reason when i try to claim my daily reward it tells me cannot use multiple devices ? like i don't understand how multiple devices when i use just one . if anyone knows how to fix this problem please tell me .

[native geyser]

using multiple accounts also is not allowed

[fathom steppe]

hi how does this voice level xp works?

[native geyser]

as you stay in the call you get random amount of xp once every 2 minutes

[fathom steppe]

let say I want the bot to give a role when someone has voice level 5

[fathom steppe]

can you convert that?

let say someone has 5500 XP

what does this mean

[native geyser]

https://probot.io/dashboard -> select your server -> leveling system module

[fathom steppe]

what does it equivalent to

[native geyser]

since the amount of xp given is random i can not tell what it exactly means

[fathom steppe]

but when the bot will give the role to a user

[native geyser]

you set it from here

it gives the role depending on the level not the xp

[fathom steppe]

I did this

[fathom steppe]

how to check the level

[native geyser]

/rank

[fathom steppe]

it is only showing me xp

[fathom steppe]

not working

[native geyser]

shows the level too

[fathom steppe]

I am using pro bot only for voice xp

[native geyser]

being able to gain text xp is still required to make the bot update stats therefore make sure to let ppl gain text xp

[fathom steppe]

but I don't want the bot to give role when someone text

as I have a different bot for that

[native geyser]

you can set the text requirement to 0 to disable that

[fathom steppe]

only want to use it for voice xp

[fathom steppe]

I did that

how to check the rank

[native geyser]

/rank

do you have utility module on dashboard disabled?

[fathom steppe]

when I am typing $rank it is not showing anything

[native geyser]

^

[fathom steppe]

text leveling up channel is disabled

[native geyser]

^

[fathom steppe]

oh wait

ok so the bot is not giving the role

[native geyser]

do you have utility module enabled?

[fathom steppe]

how to check this

where to check this

[native geyser]

https://probot.io/dashboard -> select your server -> there are modules on the left side

[fathom steppe]

oh found it

I just enabled it

my bad

[nocturne flax]

We had a raid today and ProBot Prime didn't handled it. I noticed since we updated to Prime that we have two ProBots in the server, is that maybe the problem?

[native geyser]

is prime active at the moment?

[fathom steppe]

thanks

[thin fox]

Thank you so much for your help way back when. I don't remember who exactly came to my rescue, but someone did, and that's what counted. I'm forever grateful now. My server has been such an immense pleasure to run, and I couldn't have done it without y'all! Thank you so much, again. 💜 🥺

[fathom steppe]

I am gonna check whether bot now gives the role

[native geyser]

alrighty

[nocturne flax]

I guess yes, otherwise I couldn't setup the anti-raid function

[native geyser]

can you kick the free version and see if you can still use the prime bot

[nocturne flax]

Okay, I'll try it

No

I kicked him and the dashboard shows now This server requires setup.

[native geyser]

kick prime and invite it to another server, then kick it from there and invite back

[nocturne flax]

the raid bots have all the same name any chance to ban them with the bot?

[native geyser]

well we dont have a feature for banning multiple people with one command

[nocturne flax]

you mean kicking the ProBot Prime and then invite him back?

[native geyser]

1. kick
2. invite to another server
3. kick it from there
4. invite to the first server

[nocturne flax]

Invite over the dashboard, right?

or over discord?

[native geyser]

dashboard

[nocturne flax]

okay, the dashboard is back and only one bot on the server

[floral sphinx]

im not using multiple accounts tho

[nocturne flax]

Can I kick all members without role with ProBot?

[native geyser]

have you for example used your phone to claim your daily before?

[native geyser]

no but i think discords prune feature does that (not sure though)

[floral sphinx]

no i used my pc and laptop

[native geyser]

so 2 different devices

[paper pewter]

Welcome feature won't work, I have image disabled and probot has all of the required permissions. ¯_(ツ)_/¯ *(I tried disabling and re-enabling, didn't work)

[floral sphinx]

bruh

[native geyser]

• enable image
• select 'send to a channel'
• select the channel you selected for the text message to be sent
• save
• disable image
• save again

[smoky torrent]

For some reason the #clear thing isn’t working I my server

[native geyser]

what happens when you use the command

[paper pewter]

thanks

[native geyser]

yw

[harsh hatch]

Why is the probot embed text sometimes bigger in some parts of the mebed than others? This is without bolding and such as well

[nocturne flax]

Is it possible if the raid is too fast the 'ProBot Prime' has not enough performance? So you would need a Premium Bot instead?

[native geyser]

different elements -> different fonts

[harsh hatch]

What do you mean different elements?

[native geyser]

prime bot has more users than premium do therefore its true that prime lags more than premium does but i dont think it is the issue, i think it just wasn't registered

[harsh hatch]

Ohhhh

[nocturne flax]

I checked the logs and the bot did take action: ProBot Prime ✨
BOT
— Today at 7:37 PM
Raid has ended, Raided Users: @The Starslab, @The Starslab, @The Starslab, @The Starslab,

But a lot of them were able to join through the vanity url

[native geyser]

account age i think?

[nocturne flax]

Yeah, set it now down to less than 1 month

[native geyser]

that might be the problem then

[nocturne flax]

but maybe also aged accounts ...

Can I check how old the accounts are?

[native geyser]

with /user command yes

they need to be in your server though

[nocturne flax]

Created Date
Saturday, December 18, 2021 6:04 PM (a day ago)

so they joined too fast and probot wasn't able to handle them all

[native geyser]

since you can do it on discord we dont have such feature

[native geyser]

i see, let me contact to devs regarding this

[nocturne flax]

thanks

[native geyser]

member list on the right side

oh

/top

you cant see the entire list at once

[magic moon]

✅

✅

🎉

✅

[native geyser]

hm?

[indigo steppe]

Is there someone from the United States

[native geyser]

do you have any questions regarding the bot?

yup, #top text 2 for example

specify a page

yw

[surreal dagger]

How to clear a channel without deleting it

[native geyser]

/clear

[surreal dagger]

No

[native geyser]

note: discord doesnt let the bot delets the messages that are older than 2 weeks

[surreal dagger]

Ok

Thx

[native geyser]

yw

[errant timber]

How do I have probot dm users when they are banned etc

<@&675070424748654593>

[native geyser]

not possible

[errant timber]

It won’t dm them?

Even if they are kicked or warned?

Like it won’t send a dm message like dyno does

[native geyser]

nope

[errant timber]

Oh damn okay

[native geyser]

oh sorry it does send a message when they're warned, but not when they're kicked/banned/muted

[errant timber]

Strange Okay

[past wedge]

Music bot is still buffering a lot, thoughts?

[native geyser]

overload

[past wedge]

Darn

[dusky pumice]

the bot wont play music after i ad a song to the queue

why

[native geyser]

can you try /stop then /play

[dusky pumice]

its #

/ dont work

[native geyser]

/ is for slash commands, you can use # as well

[dusky pumice]

its not playing

i did resume

still not playing

can you ban me pls

ive done unspeakable things

[native geyser]

#stop then #play, #resume wont do anything

[dusky pumice]

thanks it working now

[harsh hatch]

If I wanted to write a subheading, would content or description be better in an embed? I don't really understand the difference in how it would look

[native geyser]

you can see the difference on the preview

[harsh hatch]

oki!

But what about a field vs a dexcription>

Would a field be better for subheadings?

AH nvm i got it

[native geyser]

ah okay

[marsh eagle]

Hi, how to you change test that's bot ja writing when sb join a server?

Text*

Sry for eng

Thx

[knotty fox]

How can i add @probot to my server?

Thanks

[rich acorn]

I have a similar issue. When I add the reactions the list of roles appears empty even though there are multiple roles with no admin perms

[little breach]

How do I configure my bot to warn them if there are toxins and if they continue to be banned

and so that when they spam they will tell them and if they continue they will be banned

please i need help on that

[tiny yarrow]

<@&675070424748654593> How often can you get xp by texting in chat. In my server the xp given isn't each minute and it looks like it is only every 4 minutes you can get xp. Also is there a character minimum to get xp?

[split needle]

The probot role also need to be higher than the role you set

[split needle]

Move the probot role higher

No but feel free to suggest

[split needle]

You can setup auto mod from the dashboard but much the bot can do now is mute

[split needle]

As I've explained a bit on reddit, you'll get xp every 2 minutes and the amount of character in your messages seem not a problem for xp earning unless they changed it

[tiny yarrow]

problem is I don't get xp each 2 minutes

when texting

[split needle]

So you can gain xp now or still not?

[tiny yarrow]

nope its been 5 minutes typed hey in my test channel then did the rank command and it didn't change

[split needle]

Then send me an invite to your server in dm

[little breach]

OK

[split needle]

Didn't ask you to send yours

[little breach]

ALREADY

[deft heart]

how do I set these points up if I can

if someone responds please ping me

[lean badger]

**Command: points**

A server based points that can be given by moderators.

**Usage:**

#points - see all points
#points [user] 1 - set the points of a user
#points [user] +1 - increase the points of a user
#points [user] -1 - decrease the points of a user
#points [user] 0 - reset the points of a user
#points reset - resets all points
#points [role name] - filters the points by a role

**Examples:**

#points @faint haven 1
#points @faint haven +1
#points @faint haven -1
#points @faint haven 0
#points reset
#points Admin

[deft heart]

Thank you @nocturne flax

[nocturne flax]

#help points

[lean badger]

**Command: points**

A server based points that can be given by moderators.

**Usage:**

#points - see all points
#points [user] 1 - set the points of a user
#points [user] +1 - increase the points of a user
#points [user] -1 - decrease the points of a user
#points [user] 0 - reset the points of a user
#points reset - resets all points
#points [role name] - filters the points by a role

**Examples:**

#points @past pivot 1
#points @past pivot +1
#points @past pivot -1
#points @past pivot 0
#points reset
#points Admin

[copper sedge]

hi

please #chat-ar or #chat-en

Because I want you

[nocturne flax]

hi, is it possible to add voice chat points / chat points?

[copper sedge]

something important

[nocturne flax]

they may or may not; d

I'm sorry for my English, but I come from Poland, and I'm going to sleep, good night

good night bye bye

[hallow field]

I need help, I would like to make roles reactions on my discord and I can not put the roles as you can see on this image can you help me

I just need the role code language

what is the ip role?

I've done it but it doesn't work

I don't understand

oh ok

euh je l'ai fait et ça fait ça

uh I did it and it goes like this

on the right

[untold harness]

i need help with moderation

i cannnnot figurwe out how i mute peoople

[wind fable]

Hi there...I created an embed entitled "Roles" as a foundation for a reaction message...I go to Reaction Roles...I choose Embed...I can see Roles...I choose that...however when the choose message comes up...I do not see a channel selection to choose my Welcome channel.

Here is the embed that I created

Yay it worked! Thank you!

[nocturne flax]

Hello, I'd like file a complaint about a scammer who has a copied fake version of Probot and uses it as if it was the real one so he can just steal the credits from the users

unfortunately the scammer isn't here, in the support server, but actually he tried to scam me, and I'm afraid some people might have fallen to his tricks

can somebody do something about it? I can get you screenshots + a video if needed

About that, yeah I know and I see that there's a huge difference between the fake and real one, but the scammer is using a real premium version and a fake one, not the prime one, not the free one, but the premium, and I don't think you could really tell the difference between both unless you know the bot very well.