#support-en
1 messages · Page 316 of 1
the bot keeps breaking up
In which module?
I’m having the issue where the bot is responding to my requests via music, but it isn’t accepting requests from others. Is it the perms?
Possibly you created a DJ role
remove dj role and try again
Mh, nope. I didn’t create a DJ role at all.
It still states “select” in the dashboard for DJ role. So, no DJ role was created.
What
Then did you add enabled/disabled roles?
Bot has several modules, which module are you getting errors?
Not that I know of. I may need to add the role so everyone can use it.
Not sure what else to do.
Send me an invite from dms and give admin perm
I'll try to fix it for you
Let me know what the issue is so I will know what to do in the future. ♥️
Yea i will let you know what is the issue if i can fix it dw
^ Done
Thank you Fesal! I was going to say you were welcome to stick around if you wanted. 
🗿
how do you change the assigned muted role? I wanna assign a generalized one that just mutes for both text and voice chat.
You can't but it will be added in the future
poggers
I'm having issues with the reaction roles feature. I can't add a role to a reaction.
- from embed messages section create an embed message and send it to your server
- from reaction roles section select the embed message you just sent
- add a reaction
- add roles
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
thats what im trying, but the roles dont show up
drag the bots role above other roles then refresh website
ok it worked tysm
yw
Vote
@viscid fjord https://top.gg/bot/probot/vote
Hi. I am trying to use the # clear command but not working
Is your moderation module enabled? (in the dashboard)
the probot in my server not added role member automatic to new members and the levels system not working even though I have done everything necessary for that
Send me an invite from dms and give admin perm
I'll try to fix it for you
Why does the prefix # dosent work
Just change the prefix to something else then change it back to #
It is a bug and we are working on a fix already.
^ Done
How do i change it
??
https://probot.io/dashboard -> Select your Server -> Server Settings
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
yw
so i just tested it and lowkey it did work
i didn't see the option to but it defaults to your muted role
I just read the "how do you change the assigned muted role?" question. Hah, sorry bout that
Yep there is
https://probot.io/dashboard -> Click to your server
- from embed messages section create an embed message and send it to your server
- from reaction roles section select the embed message you just sent
- add a reaction
- add roles
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
all good, i'm setting it up in a big server rn so i needed that haha
hi! I'm having trouble getting the automod feature working
it seems to not warn the users when I write a blacklisted word
Whats wrong?
Are you trying to type blacklisted word on an admin account?
Or normal user account
admin. I did have a "normal" user type it out too
Send me an invite from dms and give admin perm
I'll try to fix it for you
I am sorry to ask that but yeah, it will speed up the fix process
Hello
A question in warning people how can i punish them
Like
Warning people
Can i punish them like mute them
Or something
Probot
how do i change my profile name??? i tried going to the website but theres no option to do that, i tried making a test server to open my profile see if there was an option none, i tried the nick command and instead it kept giving me a "🙄 - I couldn't update that user. Please check my permissions and role position." despite having every permission and even being set in the roles area above every role in existence.
Thanks for telling me
If you are the owner, bot has no permission to change your nickname.
You can enable moderator module
How let me see
where does the profile name originate from? becuz when i checked my rank on another server it was using a name i havent had for over 6months to a year.
https://probot.io/dashboard -> select your server -> moderation module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Do you mean your title in your profile?
is the nick command the one that changes my profile name, when i do rank command? or does it just change my name in the server
It just changes your name/selected users name in your server(#setnick)
thats stupid
so where did it grab that name from then?
Well i am not pretty sure bout that. I will contact developers about the issue and send you a proper explanation and what we can do about it.
ok
^ Done
You need to logout and relogin order to update your username*
website
tried just now nnothing updated except the title
Quick question cat, can probot play spotify playlists or no?
fair, what i thought lol. thanks
"relog on dashboard after changing your name" thats what they said
im on dashboard but theres no option to change my name on it.
^ Done from dms
Hey. I would like to ask if it is possible to change the profile picture of the bot?
It is possible via premium. -> #664737031414480896
Oh ok. Thx.
Hey all, i was wondering if it's possible for ProBot to be able to manually set ranks for certain uers? (or rank them up manually)
You can't give xp to users (if i understood you correctly)
Ah i see, so it's the XP that ranks up the users and not the Points? We assumed it might ahve been points so we kept giving a user points but realized that it was not ranking them up
Points is more cosmetic thing.
Yeah, you can't give XP to users
points are just for cosmetic mostly used to keep a track during competitions
Thank you!
yw
Can find it
Cant*
@light elbow
When i enter the server i cant find moderation module
I see module settings i go to moderation but i dont understand how to use it where do i go
Is the bot still down?
If you are trying to find auto punishment, we only have auto mod for that. We do not have built-in system for warn
It is not down, what is your issue?
Ok
The bot's just not taking my commands
Change the prefix to something else then change it back to #
It is a bug and we are working on a fix already.
will do
thanks
yw
No you can't play anything from spotify
I didn't really got what you mean
i got it
تمام انشالله تنحل الله يسعدك
for some reason the ProBot won't play music in my channel after I disconnected him yesterday
<@&675070424748654593> ^ 
Go to website probot
And Go to the Dahsbord,
And choose your server, and click music, then do command
/play
Choose Your Server > Open Panel music > trun on Command /play
how do I change the prefix?
Go to the website and choose your server and click Server Settings And Bot Prefix
Hello! The #points roles command is not filtering out the points by roles
It is acting the same as /points list
<@&675070424748654593>
Will that help because I will have to add loads of points again...
This Command Reset All Points List
@nocturne flax
Ok
Ok 
Didn't work 🥲
Do command /points list work ?
/points reset user:
It's the filter... There are definitely points showing for everyone whether they have the role or not
Thanks but I think I'll wait for support
A known bug has been reported
Not sure when will it be fixed
hey my embeds arent sending i tried on a couple servers and channels in the dash it says it was a success but nothing was sent
Hello
<@&675070424748654593>
Why I can't check rank use prefix # ?
Make sure none of the selected element is left as blank
Using slash work?
lemme check it
/ work but prefix # no work and some server can work prefix #
Try change the prefix from the dashboard to another thing
Ok I'll try thanks you
none of them are empty
A screenshot of the editor?
Field name 13
And it seem passed the discord limit idk
Try put something in field name 13 and send
i missed 13 my bad
If still not sending, break it into 2 messages
it worked tysm
Hey, how can I give music bot permissions to a role?
Set a role as dj role on the dashboard (https://probot.io/dashboard)
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
<@&675070424748654593> ^
I got the DJ role thing! Thank you
<@&675070424748654593>
Prefix ProBot : # , /
Okay so
Did u remove spotify urls
I trimmed off all the get vars in the url
No matter what I do I get invalid file format
Bruh
please clarify
probot in my server is not working
Please send a pictur
same
write commands
/ping
And send a picture
@random glacier
Look
Go dashbord and choose your server and Go To Music And Enable Commands
Worked ✌🏻thanks
Your Welcome 
Hmmmmm
@wicked wolf
How can help
There's a daily gift from ProBot?
** - for salary
** You can get salary every 24 hours Credit ratio 400/3000
** - vote for bob
** You can vote every 12 hours Credit ratio 500/2600
** - External not responsible for it
** accounts or other things in exchange for credit
:Warning: ** - Warning! ** Buying and selling is generally prohibited from Discord It is forbidden to sell and exchange credits for real currencies
Okay thanks anyway
Your Welcome

i wrote the prefix commands without giving it arguments
also where can i find all the commands?.. not documented?
going to the dasboard, changing the prefix, saving, changing back, saving worked
don't run the prefix command without arguments xDD
sending embeds does not work. even tho it gives me "success" and the nazi hand sign
the bot has admin privileges
and yes, it's the right channel/guild
i put all in fat because i want ALL not some commands
It has all commands bruh
#prefix
that's a command
and if you do ctrl+f
you can clearly see, that prefix is not documented
Have you filled every feild?
nope, works now

i really like the embed / message system
that makes things easier to moderate and u don't need to write json
how to dc bot from voice grub?
how many mins till i get my xp in typing is it one min or 2 mins???
<@&675070424748654593>
/stop
2 min
https://probot.io/dashboard
-> Click to your server
-> Welcomer Module
-> Send an image when a user joins the server
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
thanks
yw
are u sure?
h
I have a problem, the bot doesn't mute even though ugly words are set. Could someone help me? I can invite you to the server.
<@&675070424748654593>
<@&675070424748654593> why my friend will doesnt have voice role, but my other friend gabri has it
it also happen to other member
they always talked on my server
You can not disable it because discord
Make sure you've set mute as action for it and the bad words are added to the setting
They will need some text xp to update their voice level
Yes, they are
Can you send a screenshot of the setting of the badword?
The mute violations count is the problem
They'll need to getting warned for 24 times before getting a mute in a day
No but actualy yes
Join voice log
Afk
In Polish (the one in which I use the pro bot) it is translated into "possible number of mutes per 24 hours"
Seem like it's the thing needs to be changed
Here he is @gaunt thicket
You can talk to him in dm if possible or ask in #support-int
Apparently, this made me very wrong. And I have one more question. Would it be possible to silence a person for an ugly word right away? I really care about it.
Set the violation count to 1 per day
Time is my concern, so I wrote here.
We have another one for support though
When I do one, that changes me to 3 ...
Add 1 after the 3 and delete the 3
I know
Thank you very much
Hey can someone help me to create a voice chat room that when we click it create a new voice channel
I'm creating a server for m class but dont know how to set it up
<@&675070424748654593>
it's like press to create room
Go to https://probot.io/dashboard, select server on the left and make sure the temp channel module is enabled
After that, go to your server and use /temp on to turn on the feature
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
thanks
<@&675070424748654593> I got a prob that when I enable the temp to use press to create room
It doesnt move me to the voice that I create
then when I press end call
the channel even not delete
it just stay there then I have to delete by hand
how do I fix it
Usages of the temp channel commands
/temp on
/temp off
/temp time seconds:[duration]
/temp max number: [maxChannels]
Options
on: enable the temporary channels feature
off: disable the temporary channels feature
duration: how many seconds the channel will last after it's empty
maxChannels: max amount of channels can be created by the same user at the same time
okay thanks !
#help temp
Makes a temporary channel.
#temp on
#temp off
#temp time [duration]
#temp max [limit]
#temp on
#temp off
#temp time 5
#temp max 1
for more commands ^
hi , the log invite dosnot work on my server what should i do
Change the prefix to something else then change it back to #
It is a bug and we are working on a fix already.
It is not working rn. Under development
thanks for your info
hi what can you do with probots credits
<@&675070424748654593>
you can update your cards on https://probot.io/bgs, https://probot.io/id, https://probot.io/badges
you can also buy the paid versions of the bot on https://probot.io/premium @humble atlas
Unban you from what?
Is probot down? It hasn’t worked in my server for a few days
do #help work?
Yeah
change the prefix via the dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Ok I’ll try that thank you
yw
CAN PROBOT UNBAN ME FROM WOLFPAQ GAMES
@junior minnow turn off CAPS
And contact their admins to unban you not us
OK THX U
Works 👍
yw
glad to help
I CAN'T CONTACT TO THEIR ADMINS
we can't help with that,man.
its alright
hey how may i help you?
cant use # command!?
probot only works with / rn for some reasons
I know I can use / basically but trust me. I cant
That’s how mine was too ^ I had # and it wasn’t working but changed it to /
Change the prefix to something else then change it back to #
It is a bug and we are working on a fix already.
ohk.. how do I do that
https://probot.io/dashboard -> Select your Server -> Server Settings
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
ty! ❤️
Np
#chat-ar
What could be the problem if the music bots cutting out, or just stops randomly?
change the VC's region
Can someone help me
Everytime I play a song
It works
But
There’s no sound
Even tho the song is playing
My speakers are completely okay
But
Idk why is it like this
<@&675070424748654593>
Is the bot server muted?
Nope
Did u try raising the bots volume in the vc
Ah, is there like any song being paused
Nah
That could be the problem
@urban linden ask the other server members if they can hear it or not
Kk!
@frank berry thanks but please read the channel topic
Im sorry.
its fine
Okay so
I asked them
They said the original wasn’t working
HI i am first time here, but i have question, so how i can use server emoji when i create a message ?
when i try paste emoji bot didn`t see him
Hi
How do i ping a emoji via probot:
:emoji_name: - if using pc (only type \ before pinging the emoji without space)
:emoji_name: - if using mobile (type ` once before & after pinging the emoji)
703162472063959061 pc: https://giphy.com/gifs/q5W7yUieL3GcMySnBD
703162472063959061 mobile: https://giphy.com/gifs/LpTvp2nqfRADi3UZKF
do note, you must have this emoji in your server and in-case it was animated you've to call someone whose discord nitro in order to have access to ping the emoji and get its id.
@light elbow Thanks
Either cause of youtube or our music servers.
Well, there is nothing we can do in this point.
You can try these options :
- Try to use #stop and #play [link] again
- Try another link
How to get the probot leave the call?
Use #stop
Thx
How can i earn credits?
why i cant use skip or stop command?
daily on https://probot.io/daily
vote on https://top.gg/bot/probot/vote
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
how i can get avatar server ?
Did you try to use /stop or /skip instead of #
Whats the default prefix of probot
Ok
are there other ways?
@light elbow
[ #avatar server ]
Nope
thx 
Thx
Yw
no #p is working but #skip or #stop is not working
Your skip and stop command is probably disabled
Qq all
how can i fix this
https://probot.io/dashboard
Go to your server in dashboard
-> Music Module
-> Enable command
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
I'm speak a russia
ok thanks
Im in phone sorry for late responses
Go to #support-int
hi. ProBot doesnt work about 2 days. how can i fix it? (i cant play music)
Thanks
Can you use slash commands
yes
Change the prefix to something else then change it back to #
It is a bug and we are working on a fix already.
ok TY
1 more question. how can i change prefix?🙄
https://probot.io/dashboard -> Select your Server -> Server Settings
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
i have 2 diffirents role
ppl said the original probot wasnt working
hmmmm
I mean they need some text xp, not just only voice xp
It's working normaly without a problem
Need to check what were you read that from
?
its not playing music i need help
guys why probot doesn't respond when I give command and all other bots
use the slash command
make sure to add the role u want people to use the command in https://probot.io/dashboard > server u wanna enable in > music > dj role > and then add the role that people got, example: member role
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Change the prefix to something else then change it back to #
It is a bug and we are working on a fix already.
How to change prefix?
https://probot.io/dashboard -> Select your Server -> Server Settings
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Either cause of youtube or our music servers.
Well, there is nothing we can do in this point.
You can try these options :
- Try to use #stop and #play [link] again
- Try another link
Music is on on my bot , i wanna skip that, it says to me 🚫 There must be music playing to use that!
?
<@&675070424748654593>
Try to use #stop and #play [link] again
Hi
Bruh that’s annoying every time

The bot isn't sending welcome message and all is enabled
<@&675070424748654593> .
@lavish musk #support-int
@median sun can you send me a picture of your welcomer settings?
what are commands for the probot?
https://probot.io/commands @frosty mountain
thanks
yw
Here is it
@median sun try to remove the (send to a channel) and make it with text message
Where can I find probot Privacy policy?
https://probot.io/privacy-policy @empty belfry
Ty
yw
hey
the probot prefix (#) does not work, the commands only work if we use the forward slash (/)
TRUE!
<@&675070424748654593> .
the ranks are not going up
@verbal elbow @nocturne flax Change the prefix to something else then change it back to #
It is a bug and we are working on a fix already.
How to change prefix?
https://probot.io/dashboard -> Select your Server -> Server Settings
don't work
are you sure? did you try it?
yes
can you please send me your server in dms?
I need help
How can i help you @mighty lion
I want too invite bot in my server
hello
Hey how can i help you?
hey me new here
@junior minnow how can i help you
Hi
Hey how can i help you?@warped dirge
i have ban from WOLFPAQ GAMES
how can i get unban
Contact their admins to unban you
i can't
Unfortunately There is nothing to do in that case
If you don't grab any command, change the language and the prefix 2 times
<@&675070424748654593> Hey! ProBot isn't giving anyone on my server any xp for chatting, does anyone else have this issue or does anyone know what could be causing it?
@carmine night make sure from your no xp channels / roles
<@&675070424748654593> The owner of my discord server left and he was the one who added the bot. Now no one new that joins the server gets put in to level up. Is there any easy fix to this?
It isn't solved
@paper mica kick his bot and add the original version of probot and make your own options
@median sun can send me your server in dms please?
Nope
How do I activate lvls
probot skips randomly in the middle of songs
is that normal?
<@&675070424748654593>
@hybrid lance Head to the dashboard -> select your server -> leveling system
Nope there's someone who skips the songs
what does that mean? someone in the server or when the songs were recorded?
رابط
@wraith dagger https://discord.gg/ProBot
رابط المواقع
Is there anything we can do? Because no one is doing it intentionally
@untold flume As i said dude
Do not answer questions if you don't know the solution
just let it stay
It is normal since some youtube videos can be banned in another countries
Or link can be broken too
ahhh
Or it can be about our music servers, we are sorry bout that.
thanks though
np
Okay@light elbow
How do i stop loop
Can I clear messages in a channel prior to the date I installed the bot? #clear <#> is not working
How do I enable welcome?
<@&675070424748654593>
https://probot.io/dashboard -> choose your server -> welcomer
You can use only these options..
Yeah, but, #clear 69 says 'cleared 0 messages' and there are 50ish above
Retype the command
Hi. I only want to ask, that how can I start working with "#xp" on my server. Especially xp resets. The # commands dont seem to work only with /
Cuz the message are older than 14 days (most likely)
They are, thanks, appreciate it. New to the bot.
Thanks! I was searching for this all day.
Already pinged
No problem..
And it doesnt seem to work. I'll just wait till' they fix something
What do you want exactly
Its hungarian but basicly you sent in the reset commands i tried them out and nothing came out.
Wait
I don’t think it’s available for slash commands..
#reset text [user]
Tis, what i have tried first.
@spare vector if not working then wait for support
Thanks
Your welcome
Okie dokie
Hey, I just found the time to give the bot a little testing(pretty nice bot tbh). I've come upon an issue with the commands, maybe someone can tell me if it's a known error.
So, when I give ProBot a new prefix other than '#', the slash-commands seem to have a problem and stop working. The new prefix is working fine for normally typed commands then, but no /-Command does what it should do. Turning back to the standard-prefix fixes it tho
ok
mhm, i don’t think it’s an issue
Try again
What slash-commands did u use
I tried some of them, profile, play, pause, help.. none of them make it through
I came across it with the custom prefix 'PB_' in my case. A different one using just one special-character as prefix seemed to work, but that one is making problems. Maybe only special characters work, but that is to be found out if so
the bot wont play its like frozen
it's offline
why probot offline??
good question
why i cant unmute a person after i muted with the same bot?
hey i have a question, how much xp become user in a voice channel?
in minutes*
Anyone else having this issue in Reaction Roles that the roles don't pop up?
As you can see something is up
Also, is there a place where I can learn more about these features? 🙂
Drag the bots role above other roles then refresh website
Nope, you can get help from here tho
2 min = 10 exp
ty :3
Check ProBot's Role position
Check ProBot's Role position
Send me your server in dms and give admin perm. I'll try to fix your issue(send me your expected prefix too)
It is not possible with slash commands
If you can't use your # prefix
Change the prefix to something else then change it back to #
It is a bug and we are working on a fix already.
sorry can I get a support pls?
you can ask your question right away
So probably I got Probot from 2 server with the same prefix is +
one is normal, but the other can’t play the music. What can I do?
Change the prefix to something else then change it back to your prefix
It is a bug and we are working on a fix already.
I tried to fix but can’t 😦
^ Done
🥰🥰🥰
you can ask your question right away
Well since I'm just testing out the bot on a small private test-server it'll totally be fine for me. I was just wondering if you're aware of that problem occurring. I'll leave the # prefix or use an underscore for now and wait for a future bugfix to then personalize it for me. Thanks tho
ok so im trying to use the channel lock command in one of my channels and it wont work
Currently we have issue with prefixes and we are working on a fix, dw!
its because of your channel settings, find the roles that have their send message permission on enabled and make them all default
Drag the bots role above other roles then refresh website
how do i do that
i did that already
You're supposed to set the send messages permission for all roles (other than muted role) to default
This should fix it
If any roles you want to give has several permissions like ban, kick, admin etc. it will not give that role to the user btw
ah ok
Yup done this already and I'm very proficient in tech so I think this is an internal issue (i thought it was gated with premium and when I bought premium it didn't fix it)
@native geyser
ok everything works thank you @light elbow
❤️ ❤️ ❤️
so i want to edit the level up message for discord but i don't know how to set it up to tag the user. help?
how do you remove songs from a queue.
Is there any way to change probot from /?
Go to the dashboard, in leveling system, bellow the level up message box, there's some variables to use
Not possible for now
The slash is fixed because it's a discođ feature
However using normal prefix is still work until discord completely remove it
1 normal 1 prime
oh ight
Ok
I've got a question about my premium bot if anybody is free.
You can just ask rather than waiting
Okay, thank you.
I was able to invite it to a private server for testing but now, when invited to another server, it leaves immediately after joining.
Use the #vip move command to move it to another server
Ex: #vip move 123
123 is the bot number stated in its name before changing or on its role or just use its uid
Thank you
I had seen these commands but didn't understand their use.
Hi, I have a server and don't work any commands from ProBot. ProBot have all rights with administrator for that server.
<@&675070424748654593>
Try to use slash
Don’t work
On another server is working perfectly, idk why don’t work on that server. I tried with kick and invite again but nothing…
@proper furnace
Look Go To Dashbord > choose your server > utility > Enable Batton
Is enabled

As i warned you guys
@amber ruin do not type anythin if you don't know the solution.
Change the prefix to something else then change it back to your prefix
It is a bug and we are working on a fix already.
Any way to get my server bigger?
We only take probot related questions.
K
Ohh, I’m trying now
Thanks
Try to help because this might be the solution
Your solutions are not the exact answer.
Try to adept yourself to learn questions and answer them well(you can search for answers in #support-en with exact questions)
Okey Thx .
don't work....
then send me an invite link from dms and give admin perm
I'll fix the issue
@light elbow
can i help others
You can help others but try to give best solutions as possible(do not forget to ping support-english first)
Lets take this one as example, it is not a good solution
Okey Thanks
I'm talking about activating the commands
Two questions does probot have a nitro role feature, and can it send nitro notifications
We do not have them since discord has them built-in already
bummer
Hey how do I make the bot leave vc
It won’t leave ever, it’s been in vc for about a week now
use #stop
I’ve tried and it clears the queue but it doesn’t leave :(
#stop command should work, it can be a discord error
:notes: The player has stopped and the queue has been cleared.
Hm
Send me an invite link from dms and give admin perm
I'll fix the issue
My friend kicked it cus he thought it records our vc
nah lol
So I came to see how to make it leave
Lemme reinv :3
It works now :0
Ok sorry to bother 😅
Haha no problem, do not hesitate to ask your questions
Does this support react roles? And if so how do i set it up
Is it possible to play songs from sound cloud?
When I try to add a role to an emoji, nothing comes up
I see the thing to type for a role but no roles are there
Hello, ProBot suddenly doesn't work when using # p or any other command using #
Anyone knows why?
<@&675070424748654593>
There is no disturbance , we are here to help at any time
You can do that from dashboard
That was 4 minutes smh
Yes , Sir
How
#play [Link Sounds]
Look
Go To Dashbord > Choose your server > reaction Role
Yes , Sir
Go To Dashbord > Choose your server > reaction Role
S/setup i think (im not helper )
tytytyty
You can Invite bot
Probot.io/invite
Your Can Leave Bot Command
#stop
tysm appreciate you sm!
Look
Go To Dashbord > Choose Your Server > Go To Music > Enable Batton
Try if it doesn't work
Change Prefix
Dashbord > Server Settings > Prefix
It works now! Tysm!

No sir
An ui bug
Try on other browser if that fix
How do I block a text channel? It tells me that the module is not enabled when I enable it
i have tried on chrome and edge, both has the same result
Not sure what you tryna say or ask
Hello, how can I do to increase the volume of the music on my server, which is not even heard?
Then switch to another network connection or use a vpn
Not sure how they fixed this before
There is a command that can be used to block text channels
when I try to use the command it tells me that I do not have the option enabled
The volume command only available for paid version of the bot
Check your audio output, volume settingd on your side or the song itself
Ctrl + wheel mouse

Then go to https://probot.io/dashboars, slect your server on the left and make sure the moderation module and the lock command are enabled
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
You are not even know what is happening so stop it here
enable it and nothing
None of my users can listen to music and neither can I, on YouTube if I can listen and I am sure that the bot has the volume at a very low level, because you can see that in the wake of when someone speaks that it turns green but nothing is heard , my members tell me that nothing is heard besides as I said
You sure?
What about enabled/disabled channels/roles in the command setting?
Bot has the volume at very low?
Thanks For Your talk 🥲 
Yes, it is not heard because of how low it is, when I say that it is low is that you have to put your head next to the speakers and you will not hear more than a sound, while the bot does as when there is a normal song when, that when the song ends it stops
doesn't work either hahaha it just make the screen smaller
Then I know nothing than voice channel settings or bot issue which idk
All correct
All correct?
Can I see a screenshot of the command settings?
The enabled channel is the problem
Remove it
That option means only that channel can use the command
The same with the enabled roles
hello there guys
I just get introduced to your bot and I am facing a problem with the welcoming massage
its simply not working nothing is getting posted on the specific text channel that made for welcoming
i tried a GIF picture
and the same account is getting in and out of the server and nothing is happening
ps: i gave the bot every possible permission and the first place in roles order
Gif isn't supported in welcomer image
@rain karma #chat-es
ohh so that is the problem
😦
Need to invite the subcription to your server first
Can you check if it's on your server and is responding to commands?
Try do @stone cloud help
but its the prime version of it
thats not working
ah ye
i tried that with the prime
and it responds to that specific command
but when I try to play music it does not work
Try with slash command
Select the command from the prime, not the normal one
Send me an invite to your server in dm
I'll check it
thanks ❤️
Me too. 
Me too i think there is problem in the bot
Another sad story. 😆😆
@drowsy cloud @vapid scarab @vapid aspen try use slash command if the bot respond
I did the prefix
Yes we will arigato
I will try again
For prefixes, there's a problem about them and it can be easily fixed by changing the prefix
Woah!!it works with a slash..
Ok ty
Arigato sensei..
Hello, auto role doesn't work. I need help, and I need someone to join my server to test auto role.
By the way, how auto role work?? Do new members get the role when they join??
Hello there!
We have prefix "#" on our server. Now it's not working like when we use #top,#top week, #rank the bot doesn't respond.
If you have the welcome screen enabled in your server then the members just joined need to pass it first before getting the roles assigned
And make sure the probot role is higher than that role or the bot will not have any permision on them
Use slash commands
For the prefix, try change them to another one from the dashboard
Ok Im doing it. Thanks for the information
Thanks. the probot role was lower than that role.
i'm can help others ? @split needle
@amber ruin you can but you have to follow the rules
<@&675070424748654593>
You don't have permision to ig?
Did you removed all of the asked permisions while inviting it?
No, what are all the perms that i need to remove?
None
Thought you removed them so the bot has no system role
Ok
Does it still have the option to change nickname?
Yes
Seem weird
I’ll try to figure it out, thx for the help anyways
I'm just wondering how often probot gives xp and how much it does for server members to rank up.
<@&675070424748654593>
Once every 2 minutes in the range from 10 to 40 for text and about 10 for voice
I need help I don't know why the bot is not responding to commands.
hello i have a small problem with the bot it does not react to any of my commands other than "/help" as if the prefix is wrong but i checked the prefix and it was not the problem i would be happy if you could help
it happens only in one of my servers, everywhere els it's fine
The prefix is # which am doing but is not responding to commands?
nvm
i found the problem
what was it for you?
<@&675070424748654593> Hey I’ve been having issues setting up my welcome message. My specific issue is that I can not mention channels is there anything. How would mention a channel using the welcome message?
<@&675070424748654593>
Try change the prefix from the dashboard
Get the channel id and use them as <#id>
The bot is not a user so it will not understand only #channel-name
Thank you!
can i do this: #lock <channelid> | <#channel> ?
Hi, i would like to ask if a member has multiple role but one of the role was set to no xp on chat leveling
will this member not get any xp at all? or doesn't affect him as he has other roles that can receive xp
hiiii
Hello, can anyone help me, I can't use the command "#reset text all" but the other commands work fine and I gave the bot the manager role
hmm :(
ammmmmm
hello ?
@split needle ủa ng Việt nè =))
giúp với huhu
<@&675070424748654593>
Yes but only work with channel menion
They will no longer gain xp when having 1 of those roles
Enable the moderation module on the dashboard
#support-int
Hello
<@&675070424748654593>
ic, its either role control, thanks !
@amber ruin stop with it already
I have answered that
also, how can i find further details about auto responds? can i perform #setnick using auto respond function from probot?
No
It basicaly the bot answering to a set phrase
ok thanks
Bot down?
can i get probot prime?
I would like to pay with paysafecard is that possible because I only have paysafecard
<@&675070424748654593>
No
Yes but money
https://probot.io/premium
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Seem like it's not an option
Let me check
yes, but unfortunately I only have paysafecard
Yea not an option
We only support paypal as online payment for now
What a shame, I don't understand why you don't encourage a paysafecard
Because it's not an option yet
Maybe dm @native geyser and ask her if she could contact dramex about it
how to open song ?
@gloomy lion do you guys accept help on the tranlations?
i find the Portuguese translation a bit confusing, had to change so i could understand the dashboard
Thank you very much I'll try it
Okey, probably you added too much emotes to a message. Thats why you can't add it anymore
Command for lock channel is?
#help lock
Disables @everyone from sending messages in specific channel.
#lock (channel)
#lock
#lock #general
Hi, someone can say me why people on my server cant pass the lvl text 0 ? They are active but they dont won xp. I only use the leveling system. Thanks 🙂
Enable the utility module
Ok thanks !
it means its closed and currently we're not looking for more ppl
My advice open the app because there is no interaction here
thanks for the advice but i can assure you some of our staff members (including me) will be more active in following days therefore there is no reason to get more ppl to the team
I hope you'll open a application. I want to apply
Can I offer my help to translate de Portuguese version of the website?
It's barely readale as I mentioned on a message prior
If we need ppl we will
Sure, in like 3 hours can you dm me regarding this please
Sure thing 👍
Okey Thanks
I'm always here in the channel to help others
Follow the channel rules
Yes, follow the laws
I help others according to the laws
I accidentally taped on kick and kicked the bot, invite and joined back bot now its not working
It doesnt react any command i sent not even an error no message
@lean river
You can dm @native geyser about it
Doing @stone cloud help work?
It's outdated, why would you bring it back?
oh sorry, i wasn't aware
ok$
Hi admin, I set several bad words deleting, but it never works, do you know why's that? The msg is from a TG-DISCORD bridge bot, thank you!
It will not work against users with administrative permision and bots
No
But now i just realized that the help just sent to my dm and it totaly works
Just other commands doesnt work for me
Got it, thank you
Try use slash if it work
For the prefix, change it from the dashboard and change it back if you want. There's an issue about it lately
how do I do set color list?
It worked tnnnnx
<@&675070424748654593>
#p arjuna beta
To activate the "Color List", please follow the instructions: You must create color numbered ranks for them, This will be done automatically to the color list. /Colors / color number_of_color: 1
@nocturne flax https://top.gg/bot/probot/vote
ok..
Hello, how to enable slash commands in ProBot?
People don't get the role when tey reach a certain xp level
Kick and reinvite the bot, you can't disable slash commands(so there is no way to enable it, it is enabled by default)
Then make sure you have reached both required level if they're set for both text and voice
isn't it a premium feature?
which one?
the auto roles
I did it, but I don't have slash commands for ProBot on my server
make sure the bots role is above the reward roles + it has required permissions
Send me an invite from dms and give admin perm. I'll check it out what is wrong
Send me an invite from dms and give admin perm. I'll check it out what is wrong
Does probot have a thing where it will mute, ban, tempmute, etc. If a user reaches a set amount of warnings in X amount of time?
Example: Mute (user) if they reach X amount of warnings in X Time
Or
Tempmute (user) of they reach 10 warnings in 2 weeks
something like that
<@&675070424748654593>
Here all commands ProBot Sir
probot.io/commands
ik that...
i'm not a yellow name, but i tried to do so back in days and didn't find a way
yes
You can do it via the automod section
#warnings @amber ruin
Warn ID (22964) - By @stone cloud
LINKS
Warn ID (22957) - By @native geyser
please do not try to answer in [#support-en](/guild/224308865427046402/channel/664941916722429986/)
Warn ID (22589) - By @stone cloud
LINKS
Warn ID (18035) - By @cunning glacier
تكرار السؤال
@amber ruin ?
are you talking about mute violations?
yes
are you sure about that one?
Tempmute (user) of they reach 10 warnings in 2 weeks
That's the same thing Dyno has and it's not really this
yeah
Via the automod section
Where in the automod is that at :/
? ok ok i'll go
you can make it so the bot will mute the user for example if he sweared in the chat 2 times at the same day
Is muting the only punishment?
mute&warn&delete message
can anyone tell me how?
warn and delete I don't really consider a moderational action
Ban, mute, tempmute, etc.
Nvm it is ok
how what exactly?
mute = tempmute in probot
this
and no there's no auto ban
Go to the automod section not the moderation
oh ok
Why has the bot been crazy about playing music lately?
Is theres any chance to be an Spanish/turkish/english Proficient?
I have 24/7 mode enabled, but bot left VC
Not looking for English and Turkish, for Spanish talk to @rare tide thoufh as far as I know he wants the team to be native
How so
Did anybody use /stop command?
no
Hey guys
Can i ask something?
Why people don't get the role when they reach a certain xp level?
Might have been a brief second of overload or something normally it doesn't leave
- drag the bots role above all other roles and check its perms
- make sure they reached both of the target levels
check this ruru
So I play my music. Use extra youtube links. And sometimes the probot stops
kk, thanks
As i see right below your mesaage one of our staff members asked for an invite can you contact to then regarding this instead
i done it. he tried to help me... without results
When it happens check the bots ping sometimes we get outages, I'll still talk to devs to see if there is an issue
Is there a way to make a channel saying what is being played?
can any1 tell me why dosent my provost join the vc when i play a song
Ok transportiert
probot*
Thanks
Hello
Not automatically
Do you get any error messages?
How can I help you?
I have been told that they already told you how to fix it
nope when i type #p ( song name )
it dosent reply me
or join the vc
Try it with slash
Sup
@rocky garden As i told you earlier, please put your bot's role above the members role