support-en

[native geyser]

[#support-en](/guild/224308865427046402/channel/664941916722429986/)

#mute @nocturne flax

[lean badger]

:white_check_mark: @BOT Lester muted from the text! :zipper_mouth:

[onyx cloak]

How exactly does the server invite log work ?

[native geyser]

it logs when ppl create an invite link

[nocturne flax]

Hello my friend
My account has been taught and I want to transfer the level and credit only my account please

After the last crash, Probot is no longer sending action logs

The messages whenever someone join voice chat, edits message, etc

[native geyser]

i already answered you in dms

[native geyser]

disable and enable the feature again, also check the perms

[nocturne flax]

did the first thing, what do you mean by perms?

probot can definitely post there if that's what you mean, I checked that too

[native geyser]

send message / view audit log etc.

[nocturne flax]

Yeah, it has those.

[nocturne flax]

He is closed Dm Dramex

[native geyser]

then wait till he opens it

[native geyser]

invite me in dms please

[nocturne flax]

I restarted now and it actually started working...

I tried restarting like an hour ago and it didn't

[native geyser]

oh good to hear that

[somber sorrel]

Hello I need help I can't seem to put reaction roles on an embed message

[native geyser]

did you select the right embed message?

[somber sorrel]

Yes

I only have one soo

[native geyser]

does the bot have perms to add reactions?

[somber sorrel]

Yes, I gave him admin to verify

[native geyser]

invite me in dms please

fixed ✅

[modern thicket]

hi guys. is there a opportunity to reset the leveling system?

[native geyser]

#help reset

[lean badger]

**Command: reset**

Reset text/voice/invites xp points for all or specific members.

**Usage:**

#reset [text / voice / invites) [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex

[modern thicket]

thx

[native geyser]

yw

[fathom meadow]

I think that resets xp of command top

[native geyser]

it resets the leveling system and #top command is a part of leveling system yknow

[fathom meadow]

Yes.. I thought it resets leveling system too

[nocturne flax]

Hello, thank you for including the Persian part in ProBot. It is a very good thing because it attracts people to buy ProBot in VIP sort.

[lost bridge]

Hi

How does it work ?

[native geyser]

they get the reward role when they reach both of the target levels

[lost bridge]

oh, i think i have some problems with this

bot dont give roles for reaching

[obsidian mountain]

How do I change the prefix for my server?

[native geyser]

did your members reach both of the target levels or only one of them?

[native geyser]

#prefix new prefix

[lost bridge]

now i have both levels, but pro bot have not gave me role

[native geyser]

is the bots role above those reward roles?

[lost bridge]

no, below

you mean higher?

[native geyser]

yes it has to be higher or it cant manage those roles

[lost bridge]

oh ok, i ll change it

[native geyser]

after that send a message and see if the bot gives the role

[lost bridge]

i ll try

much thanks for help

[native geyser]

yw

[summer oxide]

Hey İ have problem with the bot website İ can't enter the dashboard when I sign in the same page goes on İ tried another device but it doesn't work

[rough bronze]

What does the website says when you try to enter it?

[mellow cloud]

<@&675070424748654593> what are point in probot

<@&675070424748654593>

[real sentinel]

Too assist people in running a server

[mellow cloud]

what are points tho

what do they do

[real sentinel]

Oh, the actuall points. They can do a lot of different things, but they are mostly cosmetic. Good for giveaways and such

[summer oxide]

.

[mellow cloud]

huh?

do they control levels

like is # of points a certain level

[real sentinel]

They do not controll levels, no. They are their own thing

[rough bronze]

??

[mellow cloud]

huh

[rough bronze]

Oh then login please, with your Discord Account

[real sentinel]

They do nothing other than being a number, purely cosmetic

[mellow cloud]

but how are they earned

[real sentinel]

Point managers give them

[summer oxide]

I tried multiple times

It's always repeat this page

[summer oxide]

hello?

[rough bronze]

I'm here but I trying to figure out where the problem is, please wait until tomorrow, I will get back to you!

[summer oxide]

Ok thanks 😊

[rough bronze]

I have an idea, try to restart your router, clear cookies for example this things can maybe help you, you can try it.

[summer oxide]

Ok I will try it

Thank you so much it works 💓💓

[rough bronze]

You're welcome

[bitter ibex]

Hey does anybody know why i and many other people cant level on a servr

server

we have had this problem for quite a long time

and cant find a way to fix it

[native geyser]

enable utility section

[ripe aurora]

Hey guys, is this a completely free bot or is there a premium version?

[native geyser]

we do have a completely free version

https://probot.io/invite

[ripe aurora]

How much is premium? I like the bot so far.

@native geyser

[native geyser]

#664737031414480896

for more details

[ripe aurora]

Ahh, thank you.

[native geyser]

yw

[nocturne flax]

#youtube command disabled ?

[tiny steeple]

Hi

when i use #clear it doesnt delete messages what should i do ?

i use #clear 10 but the bot will react with 1 message has been deleted

<@&675070424748654593>

[split needle]

Messages older than 2 weeks can not be seen by bots

[split needle]

Check if the command is enabled or not on the dashboard in utility module

[tiny steeple]

is there any way so i can clear the past messages ?

[split needle]

Delete them by hand or make a duplicate of that channel

[tiny steeple]

🙏

[wanton prairie]

why #mute doesn't work ?

[trim garnet]

the bot have some problems rn

[lean badger]

:rolling_eyes: - ** You're not in voice channel! **

[trim garnet]

the probot prime

[native geyser]

yes we're aware, a small outage

[native geyser]

what does the bot reply with when you use the command

[wanton prairie]

✅ (user) muted from the text! 🤐

[native geyser]

but they can still type?

[wanton prairie]

yes

it was embarrassing for me tho

[native geyser]

go to your channel settings
muted role send message permission -> ❌
all other role send message permission -> /

apparently there is a role that has its send message permission on enabled ( ✅ ) and its giving them permissions to send messages no matter what

so you basically have to find it and set it to default

[blazing ravine]

with the welcome bot is there a way it can show a pic of them or do i have to pic out a pic to be showed. @native geyser

[wanton prairie]

but when I make it / , they can't send anything even if not muted

[native geyser]

set that to / for everyone role as well

[native geyser]

sorry but i didn't understand anything from this

yes, #prefix new prefix

yw

[wanton prairie]

aight, it works now, ty man

[native geyser]

yw

[blazing ravine]

like this @native geyser

it has there own pic

[native geyser]

you can have both basically

their pic on a custom pic you select

[blazing ravine]

how do i set that up

[native geyser]

https://probot.io/dashboard -> select your server -> welcomer

[blazing ravine]

im at that but i dont know how to have it use the person that join own pic

[native geyser]

when you enable image you'll see a default discord avatar, that'll be replaced with the user avatar

[blazing ravine]

okay thank you again

[native geyser]

yw

[jagged delta]

how do i unban people from my server

[cinder talon]

Hi! Is there any possibility to disable the text xp but leave enabled the voice one?

[native geyser]

#unban id

[native geyser]

yes make the text target level 0

[cinder talon]

Thanks

[native geyser]

yw

[slim island]

Hewwo ppl:v

[uneven otter]

how do I do the vote thingy?

well?

[slim island]

Idk am new here-^-

[neat oasis]

how do i get the bot to play music

[viral sundial]

/play

vote

[lean badger]

@viral sundial https://top.gg/bot/probot/vote

[viral sundial]

@uneven otter ^^

@slim island can i help you?

[slim island]

When I do I will Ty

[viral sundial]

yw

[lost dock]

@deep sierra

man

I want to move a profile

[viral sundial]

#573048353458356234 dont ping the admins

And the option to transfer your profile isn't available at the moment

[rustic terrace]

OII GOOD NIGHT I TRIED TO ADD THE BOT TO MY SERVER AND ENDED UP HOW CAN I ADD IT TO MY DC SERVER

???

HELP

ME

PLEASE

[blazing ravine]

what does the Leveling System
do

[nocturne flax]

This happened right after I received the Daily.

[split needle]

You might got blacklisted by being in a blacklisted server
Try and find of you're in any server that's doing things like trading probot credits for real currencies, leave that server and ask dramex to unblacklist yourself

[split needle]

Caculate activity of your members with a xp system

[split needle]

Messaging in caps does not help you anything as well as yelling in the chat

Invite the bot to your server via https://probot.io/invite

[rustic terrace]

OBRIGADO

[bitter turret]

Probably the most dead chat I’m in

[slow lark]

Do either of you two gentlemen need assistance?

[bitter turret]

Yes

[slow lark]

What can I help you with?

[bitter turret]

The bot is having an extreme malfunction

[nocturne flax]

I just left the blacklisted server.
How do I make an inquiry?

[bitter turret]

Keeps sending Loli porn in chat

[slow lark]

Send a message to Dramex (The Admin) And he will help you resolve it

[slow lark]

Can you send me the ID of the server owner privately

[bitter turret]

Hell nah. You funny if you think imma snitch 🤣🤐

[slow lark]

Then please use this channels for support matters only

[glad zealot]

how do i block the pro bot from entering voice channels i don't want?

<@&675070424748654593>

[split needle]

You will need to disable its administrative permision and disallow it to see or connect to that channel

It'll make the other settings (mostly moderation) messed up

[glad zealot]

OK

[tepid fern]

seems like the music bot commands aren't working, skip and such. in addition the music being played goes in and out like it's lagging.

[split needle]

Overload

[tepid fern]

What do you mean overload? There are two people in the channel with the music bot.

[split needle]

A lot of servers are using the bot only for the music

[tepid fern]

Oh I see. Thank you.

[bronze viper]

Hi, I'm having a little problem with the Embed messages, I can't send them to my server ^^' at all

[nocturne flax]

How do I explain this issues.. probot sound good when i plug in my earbuds but not on speaker… my speaker sound fine on YouTubeor other apps

[west kelp]

Sounds like an issue with your speaker?

[nocturne flax]

But they are fine with youtube or spotify

[west kelp]

Ok so when you plug in your earbuds it sounds completely fine

[nocturne flax]

Yeah

I have iphone 12

If that helps

I don’t know if my speaker is faulty

Idk…

[west kelp]

Do other bots sound fine?

[nocturne flax]

Well other bots are not good

They are always glitching

I can’t compare

[west kelp]

I suppose you can try adjusting your sound settings otherwise i dont think its an issue from probot's side

[nocturne flax]

There is no sound setting

Its like

My speaker is giving background sound more

Due to this

[west kelp]

Background sound? What do you mean

[nocturne flax]

Like background music

Sounds feels like low quality

[west kelp]

Could possibly be an issue due to music overload

Monday 0:00 GMT

[nocturne flax]

Iphone 12 speaker have more bass

Does it help?

[west kelp]

Yeah that could be it

[nocturne flax]

Like more bass is bad?

Android phones and iphones speaker sounds so different

@west kelp

[west kelp]

IIRC, bass is a backgroud noise so yes, if a song is bass boosted it will not sound that good

[solid marlin]

I am having hard time setting up a reaction role. When I search for a role to add, it doesn't allow me to click on the one I want to use

[west kelp]

Put the probot role at the top of the roles list

[nocturne flax]

Okay

[nocturne flax]

I hear more static noise on my phone call.. is it due to more bass?

[solid marlin]

ah, thank you!

[west kelp]

dont know honestly

[nocturne flax]

Okay thanks

[wanton agate]

how to make probot play different music in different voice channels at once?

<@&675070424748654593>

[west kelp]

not possible

[wanton agate]

oh ok then

how to let probot delete messages from other admins?

[west kelp]

you can use #clear

the bot won't delete message from admins from automod

[wanton agate]

why?

[solid marlin]

That solved that problem for me. However, when I react to it nothing happens. Any thoughts?

[west kelp]

does probot have admin?

[west kelp]

because they're admins

[wanton agate]

ok

[solid marlin]

No, will that do the trick?

[west kelp]

most likely

[solid marlin]

I was incorrect, it does have admin

[west kelp]

invite me to your server in DMs

[solid marlin]

Done

[nocturne flax]

alright probot

where do i get the link to invite

[chilly birch]

how do the translations work with probot? I just added it to my server and I'm trying to figure it out but having trouble finding literature on it

[nocturne flax]

oop, nvm

[lapis sleet]

how is the xp counted?

is it like 5 per msg or smt

[alpine ore]

@thick sable u said forever...

but

why?

what did I do

@thick sable

Please

give me a chance

make me understand

[west kelp]

use #setlang

[west kelp]

small random amount every message sent, with a 2 minute cooldown

[lapis sleet]

o alr ty

[chilly birch]

im not following this part

nothing happened

[ripe sapphire]

Como consigo dar disconect?

how can i disconnect?

[west kelp]

what language do you want to set it to?

[chilly birch]

i speak english, but we are going to have people from many countries there

[west kelp]

the bot can only have 1 language per server

[chilly birch]

sounds pointless then thank you for your time

[peak jay]

yo is there a way to fix probot if when playing songs its like choppy/buffering alot

[sonic lotus]

I believe that's due to Bot Overload (i.e. Too many people globally using the bot for music)

[peak jay]

Ah alrighty i understand thanks!

[wanton agate]

why music track break and why probot sleep and why music choppy

[rancid elbow]

Hi

Probot not have temprole mode?

[split needle]

Overload

[split needle]

No

Does it respond with playing that track?

Try change channel's region to europe

[quick glen]

Ok, I fixed the problem, but now pro bot is buffering a lot

[split needle]

Overload

[quick glen]

What does that mean?

Are the servers overloaded?

[split needle]

Most servers (2/3) use the bot as a music bot which make it from a moderation bot into a weak music bot

[polar heron]

hmm

[quick glen]

I see

[polar heron]

I want to change the prefix of the bot?

how to

[quick glen]

a week ago it was fine

[split needle]

#prefix

[polar heron]

#prefix [newprefix] ?

[split needle]

More like before both rythm and groovy shut down

[split needle]

Yes

[polar heron]

tks

[quick glen]

It does make sense. Oh well

[polar heron]

I want the probot to be bound to text channel

i tried #textchannel but failed

[split needle]

I don't know what do you mean

[polar heron]

I want the probot to receive commands only on the text channel that I set up

for example there are 10 text channels but i want the probot to receive commands in 1 channel

[split needle]

It'll take some time
Go to the dashboard (https://probot.io/dashboard), select your server on the left side, go to each command setting (the edit button) and set enabled channels
Only the channels listed in there will be able to use those commands

[polar heron]

okey thanks

[nocturne flax]

help!

[split needle]

Yelling in chat doesn't help

[native geyser]

you can ask your question right away

[wanton agate]

why does it take some time for the probot to ban some bad words?

<@&675070424748654593>

[native geyser]

there might be a small ping or outage

[nocturne flax]

!help

help!

[native geyser]

is this supposed to be a command or do you need help with probot

[carmine cedar]

auto role has a problem in my channel please help me

[native geyser]

make sure the bots role is above the autorole

[carmine cedar]

i think it has all of premissions

[native geyser]

its about the role order not the perms

[carmine cedar]

probot just has probot role and bot role :/

[nocturne flax]

When someone enters his server, he does not roll it by default

[native geyser]

is any of these above the autorole?

[native geyser]

drag the bots role above autorole

[nocturne flax]

I'm in an admin server @carmine cedar

[native geyser]

[carmine cedar]

oh . ok , thanks a lot

[nocturne flax]

Thank you

[native geyser]

yw yw

[wanton agate]

give me all the information about banning bad words

[ripe marsh]

Is there a way to have the bot warn someone in chat with a message if they break any of the rules? I'm trying to figure out how bot-warning works...

[native geyser]

https://probot.io/dsahboard -> select your server -> automod -> edit bad words feature
it doesnt work against admins

[real jasper]

Hello

[native geyser]

automatically or manually?

[native geyser]

hello how can i help you

[real jasper]

No no I just want to see

[ripe marsh]

automatically : )

[native geyser]

i see please use #chat-en instead then

[native geyser]

it is possible to automatically warn but it doesnt leave a message in the chat

[ripe marsh]

I see, what purpose does the auto warning serve then?

[native geyser]

once they reach enough warnings in certain time they get automatically muted

[ripe marsh]

ohh! and is that the "Mute violations count" ?

[native geyser]

exactly

[ripe marsh]

Ah! Nice! Thanks alot! You're very helpful!

[native geyser]

yw ^^

[distant tartan]

Cant select roles for reactionroles... the search popup doesnt find any. Anyone got a clue?

[sonic lotus]

Make sure the bot's role is higher than those you are trying to select @distant tartan

[plain oracle]

Yooo hi

How to set up that if a person does have 1 warn 1 day mute and if 2 warns 3 days mute?

<@&675070424748654593>

[final scarab]

Hello, I have a problem and it is that I have configured probot to put music on my discord server, and when I put the music it sounds very choppy, I have gone to other servers with the same bot and the music is fluid but not on mine, what can I do? <@&675070424748654593>

[fathom meadow]

No

But there is a thing called " auto mode " makes like you say..

[wild monolith]

Hello, the bot connects to the audio channel, the discord accordingly shows the presence of sound, but the sound does not go. the bot is not muted, the region is correct. <@&675070424748654593>

[nocturne flax]

Try to switch region

Sometimes errors can happens

If this will not fix the problem then you should just wait

[nocturne flax]

Same with you just switch region

[final scarab]

How i change the region?

[nocturne flax]

Click the little gear next to the voice channel then change it to a different one

If you are on pc ^

If on mobile just press and hold the voice channel then do the same

[plain oracle]

@nocturne flax yooo hii 👋

What do I get more with Probot premium?

So like what extra features?

[nocturne flax]

#664737031414480896

It's equal

With the prime

Just you get your own bot

That's mean you can change the image name status

Etc....

[final scarab]

i changed th region but it wont work

[nocturne flax]

Have you disconnected and reconnected everyone from the channel?

[final scarab]

yes

[nocturne flax]

Also you saved the options upon the change?

[final scarab]

Yes, i saved

[nocturne flax]

Alright the music still laggy?

[final scarab]

Wait a sec...

[nocturne flax]

Yes

[final scarab]

Yes, si still laggy

[nocturne flax]

Try to change region again

[final scarab]

Ok

[nocturne flax]

Regions are managed by discord

We cannot control them if they have problems

[final scarab]

Si still laggy

But in other servers goes perfectly

[nocturne flax]

Hmm

We can suggest to wait at this point. As i said regions are controlled by discord so we really cannot do anything. For the other servers going well that's because regions are composed by different servers so your guild is in one of the high traffic servers.

[final scarab]

Ok

[inland valley]

Hello I need help

[native geyser]

you can ask your question right away

[nocturne flax]

<@&675070424748654593> , please help

The reaction roles is new and in BETA stage

I'm not getting how to do it

please ping if im not active

[native geyser]

https://probot.io/dashboard

1. from embed messages section create an embed message and send it to your server
2. from reaction roles section select the embed message you just sent
3. add a reaction
4. add roles

[nocturne flax]

thank you

[native geyser]

yw

[nocturne flax]

alright, its kinda hard ngl

the internet is sucking here

could you come to my server for just a minute and fix it up?

so that you get the thing right

oh wait it worked nvm

[native geyser]

ah okay

[nocturne flax]

i just realized something

this part in the probot thingy

it isnt working

[native geyser]

which part

[nocturne flax]

sent you a dm

[native geyser]

can you explain the issue here please because this server has a reason to exist

[nocturne flax]

alright

so basically

when they ask me

"choose a message"

and i have to click on the dropdown

Select a message

i dont know what to do next because no messages are shown

[native geyser]

you have to send an embed message first

[native geyser]

as i mention here

[nocturne flax]

i sent #pronoun roles, the embed, into the place

[native geyser]

in reaction roles section select the embed first then the message

[nocturne flax]

still not showing

[native geyser]

let me check

[abstract arrow]

[native geyser]

can i help you?

[abstract arrow]

No thank

[native geyser]

then use the chat instead

[wanton agate]

how to switch region?

[native geyser]

it has nothing to do with probot

[terse bluff]

What is the purpose of credit?

[native geyser]

customizing your cards + purchasing the paid version

[vagrant sigil]

Hi guys! Can I customize the probot avatar on my server? i want to change the P imagine but i don't know how to do

I managed to change the name of the bot ( something different instead of probot) but can i edit the avatar?

[native geyser]

you need premium

[vagrant sigil]

okay i have server premium but where do i have to go to change it?

[native geyser]

you have prime not premium

[vagrant sigil]

ahh server prime is not premium, sorry my bad

[native geyser]

no its not

[glad ivy]

Hi guys! Today I wanted to play music, but Probot won't start play it. What's wrong

[spring ether]

hello , what did you type exactly ?

[glad ivy]

/play казённый унитаз в муке

[spring ether]

did the bot respond ?

[glad ivy]

Yes

notes Хуй в муке Добавлено в Очередь (02:47)! This is what bot sent

[spring ether]

try to play it again

[glad ivy]

I did it recently

And didn't play

I changed song and still nothing

[spring ether]

can you dm me your server ?

@Альтаир#9930

[normal inlet]

hello, I also got a question. since a couple of weeks probot doesnt give people their new roles when they acquire a certain level. A couple of weeks ago it worked and I didn't change anything. The bot has permissions to do its job so I dont know why its not working.

[radiant wasp]

hi, i have a problem with the bot, is there a russian speaking admin?

[spring ether]

hello , make sure probot's role isn't below the levelling roles (from server settings)

[spring ether]

hello , you can type your problem at #support-int we have russian support ^^

[radiant wasp]

привет русский сапорт, у меня на сервере не работает бот, просто с перервами

[spring ether]

#support-int ^^

[normal inlet]

I dragged probot higher, will the bot give the people their new roles or do they need to level again for probot to give them their new roles?

[radiant wasp]

@nocturne flax привет, можешь помочь с вашим ботом

[spring ether]

the bot will give them the roles once they type again in the chat ^^

[spring ether]

bruh , you can use #support-int to get help with your language

[radiant wasp]

thanks, I will go to that chat

[spring ether]

❤️

[nocturne flax]

Привет, что-то случилось?

[nocturne flax]

Hello

[radiant wasp]

го в инт

[normal inlet]

I tried it myself and it doesnt seem to do anything

[spring ether]

dm me your server

@Timo#5584

[cedar furnace]

Hi, the bot isnt working in my channel

"Something broke when playing the track."

[spring ether]

hello , do you mean the music ?

[cedar furnace]

yeah

[spring ether]

try to use the song link ^^

[cedar furnace]

Ok just 1 second

nope, the same error

some podcasts and videos play but music dont

[spring ether]

try to play any other song ^^ and tell if it's working

[cedar furnace]

no...

[spring ether]

ok then i will report the problem to the admins ^^

[cedar furnace]

ok thanks. I tried disconnect n reconnect but no result

[gaunt tapir]

Help

Cant play music

[gaunt tapir]

Same with this

[spring ether]

just wait until they fix it

[gaunt tapir]

Thanks

[spring ether]

❤️

[solid marlin]

Hello, I am having a hard time getting reaction roles to work

It seems to work for one specific role, and none of the others.

[cedar furnace]

Hey Patrick thanks for the help here the problem is solved

we didnt do nothing so i think the adms fix it

thanks!

👍

[inland valley]

Heloo need help

[solid marlin]

<@&336913504051265537> <@&675070424748654593> can you help?

[split needle]

Make sure that you added the correct amount of reactions with role and not just one and edit it over time
Also make sure that the probot role is higher than those roles and other roles that your members could have

[solid marlin]

Sorry, let me clarify. I only need it to assign one role. It wasn't working, so I tried to have it assign a different role. That other one worked, so I know it's set up properly. It just won't assign the role I want it to. It is higher in the list than both of those roles

[split needle]

Then check that role's permision in server role setting
Make sure that none of the management permisions are enabled as well as administrative permision

[solid marlin]

Can you clarify what you mean by none of the management permissions? I know that the role is does not have administrative permissions. But, for example, it does have permisison to manage channels. Is that not ok?

[split needle]

Yea that isn't ok

Since with manage channel, you could just destroy the channels that are available for you to edit and make changes to

[solid marlin]

Ok, thank you.

[nocturne flax]

hello

how up a rank

<@&675070424748654593>

[native geyser]

be active

[nocturne flax]

its voice or messages?

[rough bronze]

Both

[nocturne flax]

Hello, is the premium bot welcome message customizable?

[split needle]

Available for customizing for free plan
Premium will just add 2 more variables for it

[nocturne flax]

Ok

how to reset queue

[split needle]

/stop

[untold dew]

Hi our music bot is lagging

[remote solar]

Hello, why i can't send message with embed ? (i can't setup reaction message so)

does the bot lagging ?

or something ?

[nocturne flax]

What are points used for?

[untold dew]

when we start music theres no sound and every 10sec it unfreeze for 1sec

[split needle]

Overload

[split needle]

Make sure every selected elements are not left as blank

[split needle]

Caculate points for server events or such

[nocturne flax]

Thanks

[remote solar]

OH ! i'm forced to setup title ? like this one ?

[split needle]

Yea

[remote solar]

why D:

[split needle]

Or you can just use description

[remote solar]

oh ! yeah desc

ok ty !

[nocturne flax]

Can you give me an example of how it actually works, please?

[lean badger]

**Command: points**

A server based points that can be given by moderators.

**Usage:**

#points - see all points
#points [user] 1 - set the points of a user
#points [user] +1 - increase the points of a user
#points [user] -1 - decrease the points of a user
#points [user] 0 - reset the points of a user
#points reset - resets all points
#points [role name] - filters the points by a role

**Examples:**

#points @split needle 1
#points @split needle +1
#points @split needle -1
#points @split needle 0
#points reset
#points Admin

[split needle]

That ^

[shell moss]

how many messages does this equal?

[nocturne flax]

Yes, I know that but how does it work on an event? Do moderators give a point to the winner?

[split needle]

Unknown as they're not caculated by message amount

[split needle]

Yea like that

[light elbow]

Read bottom text

[nocturne flax]

Thanks

[shell moss]

how is it calculated then? minutes doesnt make sense when its a text chat

ohhhh

its random

[nocturne flax]

@split needle u told me to check if the YouTube command is disabled.. it’s something like beta / experimental and u can’t find it in the dashboard;) just so u know as supporter :p

[split needle]

I don't remember if it's even on the dashboard or not but it's actualy a discord feature than a bot feature which will be rolled out for everyone soon

[real ice]

help

[arctic ocean]

hey, still some issues🤔 possible you can join for a while that server and check permissions? or can i sent you screens?

[thin estuary]

lagging hard probot

[severe portal]

Hi! Someone can help me? Bot is hard lagging.

[shell moss]

its saying they leveled up but not giving the roles

[arctic ocean]

hey, still some issues🤔 possible you can join for a while that server and check permissions? or can i sent you screens?🙈

[glass laurel]

this server is small

[nocturne flax]

hey i have a problem when i try to listen a song thats what he say : Something broke when playing the track.

[stone nest]

try to use the song link

[sturdy star]

something broke error

[nocturne flax]

yeah it was the same and yes it work with the link

but i have to do that with the link all the time ??

[sturdy star]

oh it is ok now

[nocturne flax]

guys\

how much money to buy a premium minecraft acc

credits*

[hybrid gorge]

hello how i can remove links warn?

[west kelp]

https://probot.io/dashboard
Go to automod and look for Links then remove the warn punishment

[west kelp]

We don't sell minecraft accounts

[shell moss]

i still need some help

[covert rover]

[dusky sage]

باك

[nocturne flax]

🥵

люди вы знаете русский?)

😐

[nocturne flax]

#chat-es

[nocturne flax]

yes

о прикол

ок

hi i have my account got baned and i cant take the credits thats in the account can anyone help me?

[lapis lynx]

:v

Ola

Speak Spanish?

[nocturne flax]

#support-es / #chat-es

[nocturne flax]

#support-int

[nocturne flax]

<@&675070424748654593>

оkay thanks

[west kelp]

No you cannot

[shell moss]

any one able to help???

[west kelp]

Does probot have admin?

Make sure that the probot role is at the top of the roles list

[nocturne flax]

why the account was have 2m credit

[shell moss]

yes

[nocturne flax]

@nocturne flax this is the account 😭

[west kelp]

Transferring accounts isn't open so you can't do anything

[shell moss]

just double checked it has admin

[nocturne flax]

can admin reward me back??

[west kelp]

Is it at the top?

[shell moss]

it is now but not sure how that would effect it if it has admin

[long cave]

Is there some problem with the music commands rn?

[west kelp]

It actually does because if it was lower it wouldnt be able to give the role

[west kelp]

There could be issues with music due to overload, yes

[long cave]

Ohh, so it might get fixed automatically?

[shell moss]

oh

[west kelp]

Yes but would also be back automatically

Its a result of a lot of people using music

[long cave]

Actually at first it wasn't playing the music and now it's playing some noises different than music requested.

[long cave]

Ohh alright, thanks for helping!

[west kelp]

You are welcome

[shell moss]

thanks g

you fixed it

[west kelp]

Yw

[steel fiber]

How do I earns points on probot to get rewards?

[long cave]

Do #daily

[steel fiber]

#daily

Nvm #commands

[west kelp]

Points?

What do you mean

[steel fiber]

Credits*

[west kelp]

You can get it from #daily
And also voting for probot at https://top.gg/bot/probot/vote every 12 hours

Nope

[velvet vapor]

What admins except dms?

[west kelp]

What do you mean

[velvet vapor]

Like I want to talk to a admin

To make a joke lol 😂

[crimson cove]

why does the probot music randomly cut off sometimes?

like every 5 sec of music

[west kelp]

Its because too many people are using music so it lags

[west kelp]

It'd be better if you don't waste their time

[velvet vapor]

Oh ok

[crimson cove]

oh ok

[nocturne flax]

Will that be fixed or something?

[deep sierra]

yeah

let me check what is going on.

[deep sierra]

it looks like 1 server of music have load

let's just seperate that load a bit.

i'm sorry for that!

[sullen thunder]

the bot dos not play music

[deep sierra]

let me check what is going on

sorry

[rough bronze]

👍🏻 good idea

[sly narwhal]

.

[spring ether]

how can i help you ?

[charred tendon]

Dude

Probot isnt working on voice.

Wth

Why is that?

It wont play music

[spring ether]

just wait until they fix it.

[nocturne flax]

Hello how can i do a roles with probot

?

[spring ether]

you can't create role with probot

[nocturne flax]

Oh

😳

But this what is ?

[spring ether]

reaction roles

How do I set up reaction roles?

1- Go to the dashboard https://probot.io/dashboard then select your server.
2- Select "Reaction Roles"
3- Click on "Add Message", then select an embed. You can manage these embeds by clicking on the "Embed Messages" button.
4- Click on "Choose a message", and then select a message where the selected embed was sent.

To add a reaction role, click on "Add Reaction".

There are 3 different types of a reaction role message:

1. Switch - Upon reacting, you will get the role, and upon removing the reaction, the role will be removed as well.
2. Give - Upon reacting, you will get the role, and upon removing the reaction, the role won't be removed.
3. Take - Upon reacting, the role will be removed from you, and upon removing the reaction, you won't get it back.

[pseudo igloo]

Is the bot down again ?

[native geyser]

no its not

[nocturne flax]

Hello, this ... I have a problem, when I try to put the roles for reactions, it lets me put the emoji of the role, but not the roles, so I don't know what to do, I tried it on the cell phone and the computer but .. nothing

<@&675070424748654593>

[bitter carbon]

I greet you warmly: D I have some info and it seems through the updates from Discord or whatever, the muted function of the bot does not work or the assigned role of the bot is either muted but you can't write anything even if you no longer have it has or if you have it you can still write no matter what you set ... maybe someone has a tip or is that a known problem mfg Merlin

[native geyser]

drag the bots role above other roles

[native geyser]

what happens when you use the mute command

[nocturne flax]

Okay

If a person's level has been reset is there any way you can return it?

[native geyser]

nope

[bitter carbon]

its happens nothing the problem is the rule / using when i switch this Off no one can write i have it on all okay Discord is the Problem its a Bug

[native geyser]

i believe its a permission issue not a bug

[bitter carbon]

ok

[lavish totem]

How do i add a auto response like this,
example i say 'welcome' i want it to react with emojis i want.

[autumn mesa]

for now, a response is just a text message. i tried to make it response with +🤔 but in vain.

feel free to suggest more features for the auto responser functionality #573053418017521664

[split needle]

Not a thing yet

[lavish totem]

oh man

[split needle]

@autumn mesa check channel topic

[wary raptor]

Hy

@split needle

[thorny burrow]

@wary raptor @nocturne flax How can I help you?

[wary raptor]

Thankyou i got help from support ar

[arctic ocean]

auto response only works with one word? so no possibility that the response word is in an complete sentence?

[thorny burrow]

you can set a sentence no problem with it.

@nocturne flax what do you need help with?

what do you want then?

[arctic ocean]

thought more about all the sentences someone could write🤣

[thorny burrow]

yes?

How do I set up reaction roles?

1- Go to the dashboard https://probot.io/dashboard then select your server.
2- Select "Reaction Roles"
3- Click on "Add Message", then select an embed. You can manage these embeds by clicking on the "Embed Messages" button.
4- Click on "Choose a message", and then select a message where the selected embed was sent.

To add a reaction role, click on "Add Reaction".

There are 3 different types of a reaction role message:

1. Switch - Upon reacting, you will get the role, and upon removing the reaction, the role will be removed as well.
2. Give - Upon reacting, you will get the role, and upon removing the reaction, the role won't be removed.
3. Take - Upon reacting, the role will be removed from you, and upon removing the reaction, you won't get it back.

[distant snow]

Hi I'm having an issue where people should be getting leveling roles but aren't. It worked for a while at first but hasn't in a while. Autorole seems to be working fine so I don't think it's a permission issue.

[viral sundial]

did they reach the requeired level?

The required voice level & chat level

[distant snow]

Yes. I set it very low. 7 minutes. I had people chatting for hours last night but didn't get that first role.

Text only

[viral sundial]

so the required voice level is set to 0?

[distant snow]

Yes

[viral sundial]

Make sure that the utility section is enabled and the leveling system itself is enabled, then make sure that the bot's role is higher than the rewarded roles

And make sure that the rewarded roles do not have any permissions

[distant snow]

Checking

[nocturne flax]

x2

[viral sundial]

x2 @nocturne flax

[nocturne flax]

Ujum, I already verified

[distant snow]

When you say "doesn't have permissions" do you mean uncheck everything?

There are some permissions checked in the roles

Like "view channels" for example

[viral sundial]

Verified?

[viral sundial]

Yes

just to make sure, after that you can give 'em back (as long as it is not a moderation permission)

[distant snow]

I removed a bunch of permissions for the rewarded roles. Hopefully that will fix it.

Ohhhh

I think probot role might be below the rewarded roles

[viral sundial]

Oh

Drag it's role above them

[distant snow]

Sheesh

That was probably the problem

Thanks kayel

[viral sundial]

You're welcome!

[celest zinc]

am I doing something wrong, but when I try to add a Reaction Role, click Add Reaction, chose an emoji, then click the plus next to it, I get a search box that says Role but I can't search or select my roles. What am I doing wrong?

[nocturne flax]

I'm sorry, I'm not good with English

a question, what does it mean to change color?

[uneven otter]

how do I do the voting thing?

[viral sundial]

Drag the bot's role above

@nocturne flax what's your main language?

Vote

[lean badger]

@viral sundial https://top.gg/bot/probot/vote

[viral sundial]

@uneven otter

[nocturne flax]

Spanish

[viral sundial]

#support-es feel free to ask your question in spanish here

[celest zinc]

💯

[nocturne flax]

😞

[coral pendant]

Hi

[viral sundial]

@coral pendant #support-es

[nocturne flax]

Why probot so lagging today?

[viral sundial]

do #ping and send me a screenshot

[old void]

how do i get mod command used logger to work? i have used mod controls but no logs?

[viral sundial]

it is not done yet.

[edgy lagoon]

Pro bot is lagging so much

I can't hear the song straight

[old void]

cheers mate. is there an eta on that one?

[viral sundial]

^^

[viral sundial]

sadly no.

[old void]

thanks for your help

[viral sundial]

you're welcome!

[edgy lagoon]

It didn't work for me

[celest zinc]

does the auto responder support wildcards, like when it sees a keyword or phrase? Like if i have * admin * then anytime it sees that word it gives the list of admins

[viral sundial]

mention probot with the message "help" in your server

@lean badger help

[viral sundial]

not yet

[celest zinc]

thanks

[viral sundial]

you're welcome

[nocturne flax]

Hey! I’ve been trying to create a embed message and it hasn’t been sending to the channels? Any reason why it could be doing that?

[viral sundial]

make sure to fill everything, don't leave anything empty

[nocturne flax]

It was saying “success” when I click done and nothing ever sent🤔

It’s there a word limit?

[viral sundial]

2000

did you fill everything up?

[nocturne flax]

Oh, that’s probably why.

I had over 2000 words.

[viral sundial]

words?

[nocturne flax]

Yeah

[viral sundial]

it's 2000 letters

[nocturne flax]

Letters lol yeah.

Sorry.

[viral sundial]

uh alright, that's the discord limit tho

[nocturne flax]

Mm, that explains it

Thanks!

[viral sundial]

you're welcome

[sudden bison]

Hi everyone, i think there is a problem with the music player.

[viral sundial]

hey, what's the problem?

[sudden bison]

There is lag in the music when it plays

[viral sundial]

change the channel region into EU

hey,can i help you?

your probot account?

that isn't really a thing

there's no "Probot account"

it's just your discord account

you can't delete it

you're welcome

[acoustic smelt]

Huh

[viral sundial]

can i help you?

[acoustic smelt]

Nty

[viral sundial]

?

[fossil briar]

Hello!

[viral sundial]

hello, can i help you?

[fossil briar]

This error is occurring when I try to play a song in my server

Is there any way I can solve this?

[viral sundial]

use the song link

[fossil briar]

I tried to play another song but it happened the same thing

[fossil briar]

Oh, okay, I'll try this now

I tried to use the Youtube song link but it happened again

[viral sundial]

use the slash commands

**/**play song:

[fossil briar]

It worked! Thank you so much

[normal orchid]

bro

how i can put the bot

to say somebody is landing on the server

on a special channel

like not on the general

[viral sundial]

1 - enter https://probot.io/dashboard
2 - make sure to login, then open your server's control panel by the left side, enter Welcomer section
3 - enable the welcoming ways you'd like(image/message) and customize them freely and simply!

also make sure to select the correct channel to welcome in, save changes before leaving the site.

[reef hare]

I've added the song through @lean badger but songs are only adding to the queue not able to play songs can anyone help please?

[viral sundial]

kick the bot and re-invite it

then use the slash commands to play music

**/**play song:

[reef hare]

Okay I will try

After using / command, song is playing through mee6 bot not the @stone cloud

@viral sundial

[viral sundial]

use probot's slash command

not the other bot's

[reef hare]

Yeah I've used probot's command only the / one

[true wolf]

hi, what the commands to repeat or loop the whole queue songs? mine just loops one song

[viral sundial]

scroll down to see probot's slash commands then

[viral sundial]

not a thing yet

[true wolf]

ahh ok

[nocturne flax]

someone told me to come here

ah yes kayel

anyways, yeah so my problem was that

[split needle]

Idk I'm not kayel

Would be better if you could repeat your problem in here

[tropic basalt]

Um how to shuffle songs

[split needle]

Not a feature yet

[tropic basalt]

Ok ty

[fleet tree]

in my server proot is not playing music

it shows playing ut no music

[mortal sky]

Can someone help

I am trying to create a reaction role thing

but I'm confused ,can someone help ?

[west kelp]

sure, what is the issue

[west kelp]

could be due to music overload

[mortal sky]

I don't know how to activate the reaction message

like

I don't see Probot message to react and get a role

hmm...

[fleet tree]

i have sure used proot ut not that intensively

we often use its so cool

[west kelp]

no, i mean its due to a lot of people using music globally so there will be issues

[somber geyser]

😂

[nocturne flax]

My bot can play music

[pearl sundial]

Hi! What's the cooldown to which the bot gives points for chat activity

[west kelp]

2 minutes

[pearl sundial]

Ok sir!

Ty

[west kelp]

yw

[untold chasm]

2 ae

[pearl sundial]

And how manny xp do you earn

@west kelp

[west kelp]

its a small amount but we dont know exactly how much

[long cave]

The music services are still not working.

[night token]

music not workin bruuh

i can hear a note from the song from time to time lol

[long cave]

Ya

[west kelp]

i will notify the dev

[long cave]

Alright.

[night token]

ty!

[wraith falcon]

note

[fair forge]

The Welcomer Isn't Working For Me, I've Given The Admin Role To Probot

<@&675070424748654593>

[split needle]

Do you have image enabled with text message or just either one of them?

[fair forge]

both

[split needle]

Can I see a screenshot of the settings?

[split needle]

Try reupload the image
Make sure that the image is bellow 3Mb or just use an external service if you want to use bigger

[fair forge]

the thing is it was working fine then stopped working

[split needle]

I know

We changed our media host so you need to reupload it

[fair forge]

aight, its working again

thanks ma man

appreciated

[hybrid maple]

I've gave him all perms then why?!

[native geyser]

Drag its role above other roles

[hybrid maple]

Probot role?

[native geyser]

Yes

[hybrid maple]

Lol it's worked thanks :)

[native geyser]

Yw

[lofty folio]

Probot join vc but don't playing songs

[jovial mist]

<@&675070424748654593>

[lofty folio]

What

[spring ether]

just wait until they fix it.

we are working on it ^^

[lofty folio]

Ok thanks

[spring ether]

your welcome

[jovial mist]

I pinged the support team so they can help you lol.

[lofty folio]

Thanks bro

[jovial mist]

When i tried to play songs in this server it said 'you must be listening in meeting to use that'
What does that mean?

[spring ether]

the bot is playing music on other vc ^^

type
/stop
then play it again

[jovial mist]

Tysm :))

[lucid ember]

Hi

[spring ether]

❤️

[viscid laurel]

Hey guys

When i play song, he didn’t play it , why? #all

[native geyser]

We notified the devs about it it'll be fixed

[viscid laurel]

Is that bug ?

[native geyser]

A common issue we can say

[nocturne flax]

How i can set embed message with probot?

[native geyser]

https://probot.io/dashboard - > select your server - > embed messages module - > add elements and create your mesaage

[tough stirrup]

Is it possible to mark user groups with embeddings?

[native geyser]

You mean roles or individual ppl?

[tough stirrup]

Roles

[native geyser]

<@&role id>

[tough stirrup]

Thanks ❤️

[native geyser]

Yw

[tough stirrup]

And Channel Marks? <#&channel id>?

[brazen forum]

Hi

i need help

[open shoal]

Hi, can i Ban a User longer as 10 minutes? Is there any option to do this with probot?

[limber ivy]

hey how to fix probot music not working

[native geyser]

No only <#channel id>
You can check the pinned messages to see all

[native geyser]

You can ask your question right away

[native geyser]

#ban @user 10m

[native geyser]

Devs are working on it

[open shoal]

Ah big thx Ruru! :D

[cunning topaz]

hello

I have a problem with my probot

I can't see the top

in my discord any special help?

[split needle]

It could be your discord
Can the other see the embed?

[cunning topaz]

If someone else can see it, only I can't see it

[split needle]

Then yea a your discord problem

Maybe check for an update or do a client restart and check

[misty delta]

hi there.. I have a question.. how the experience and all of this stuff works..

I have this setup and I stay years to receive even Level 2

I won't talk about level 3

how it actually works

the Leveling System

[split needle]

You get xp every 2 minutes while sending text message (text level) or being in a voice channel (voice level)

[misty delta]

yes but there it says : 1hr and 9 minutes for voice and almost same for text

where I see the experience gathered

because

I already have lv 3 and 4

[split needle]

Actualy, it seem like only the time to reach to a certain voice level is right
About text, it's faster

You can like divine by half the time to reach to that text level

[misty delta]

how .. I mean.. I want to understand the system properly in order to set everything correctly

I spent at least 4 hours in voice channel and I wrote so many messeges and I bearly received lv 2

is there any guide I can follow?

[split needle]

No

Just interating like normal

[misty delta]

guide I mean

to see the exact experience

and how is the leveling up .. besides 2 mins

[split needle]

It's just only that and no more

[misty delta]

oh, ok

[split needle]

About xp requirement for each level, we don't know

[misty delta]

and can I do smth when u are afk for more than 10-15 mins, the experience stop counting?

[split needle]

No but you can set a channel as afk channel and set that channel as no xp channel

The afk channel is a discord default feature and can be done in server overview

[misty delta]

Ik but discord can't action to other bots like creating channels :d

[split needle]

Bot can't earn xp
And discord has afk voice channel for pretty long and it can detect afk users in voice channels

[misty delta]

Btw, if my setup will be like this, for Level 2, they must have 7 text mins and 18 voice mins OR they must have 14 mins (7+7) and 18 voice mins?

[split needle]

7 mins and 18 mins

But level 1 text will take only 2 mins

[misty delta]

ok.. so the previous one is not ignoed.. once u've reached your 7 minutes he remembers.. no deleted after that

[split needle]

Yea

[misty delta]

yes.. right now I want to do smth based on levels and I am frustrated that I can't figure it our how it works in order to establish a system

xD

[dapper wave]

Hello.
"Your account has been deactivated due to suspicious activity. If you need further assistance, please contact ＠Dramex via the ProBot support server.
I don't have any idea what's going on.
Can you please tell me why this is happening?
Can you tell me why this is happening and can you disable it?
I'm sorry, but I'm using a translator and the text may not be correct. I'm sorry.

[split needle]

You can message Dramex directly about this and he'll review and remove blacklist for you
You got blacklisted because you are or were in a server which also got blacklisted

[dapper wave]

Thank you very much.
I'll send a message.

I couldn't send him a message...

[sage jacinth]

How to make bot, for mute when somebody write any word

[native geyser]

Hello, I checked the reason and apparently one of your servers for blacklisted, however I'm not able to see any further information so you can try to reach Rooka#0009, other than this the only option is waiting until Dramex opens his dms

[native geyser]

Can you elaborate please

[sage jacinth]

I need make command when somebody write for example "Puppy", hi will be muted by bot

[nocturne flax]

!!!?

hey

@near canopy@deep sierra
what do u mean!!?

[forest snow]

Probot dont mute users and i have no idea why bot dont have rights to do it. it has all possible rights.

[distant tartan]

@sonic lotus I gave the bot all necessary roles, but i still cant select a single role in the dropdown search menu

[dapper wave]

Thank you!

[slate cedar]

(I'm using google translator, I'm Brazilian)

I'm trying to add the posts by reaction on my server, I've created the messages and sent them, but the posts don't appear.

When I go to "automatic positions" they are normally there, but in "reaction positions", they are not.

[nocturne flax]

wtf

@deep sierra

[split needle]

Go to https://probot.io/dashboard, select your server on the left side, go to automod - badwords and set that word as badword, set mute violation count as 1 and set actions as mute and delete message if you want

[split needle]

Dm dramex instead of mentioning him

[split needle]

Make sure the probot role is higher than other roles that your members could have

[split needle]

Move the probot role higher and avoid mentioning wildly

[split needle]

Make sure you have filled all the selected fields/sections. Just remove them if not needed but you must have atleast 1 field/setion to send the message

Move the "probot❇️" role higher in your server role list

[forest snow]

it is

[split needle]

Are you sure it's the probot role and not other role you gave the bot?

[jovial mist]

Does that mean joining certain servers disbales you from using Probot

[slate cedar]

Thank you very much, the bot post was below ^^

And sorry for the bad english

[forest snow]

yes

earlier it worket just fine and suddenly it stopped working

[split needle]

Not really
Only when you've been in that server while the blacklist happening
After that time, even if the whole server is blacklisted, you'll not getting blacklisted when joining

[split needle]

A screenshot of the role list?

[jovial mist]

Ah ok ^^

[nocturne flax]

I exited the blacklisted server the last time I contacted you, how do I do that?
I'm using a translator, so sorry if I'm wrong.

[jovial mist]

<@&675070424748654593> ^

[split needle]

Dm Dramex
If can not, dm Rooka

[nocturne flax]

Yes, sir!
Thank you very much.