support-en

[bitter nova]

Why did I get blacklist

I didn't even use probot for a long time

@potent otter

[potent otter]

Can you send the error message like the screenshot

[bitter nova]

❌ You have been blacklisted, please contact our support for more info.
Probot

I don't even use it

So??

[potent otter]

Okh got it, so please contact us via our modmail @gusty bridge regarding this issue

[bitter nova]

Bruh then I need to wait for a month!?

It's to slow

[potent otter]

We are really sorry but we can't assist you with your issue without this.

[bitter nova]

Bruh so when it will be unlocked?

[knotty badger]

i had like 1.3M credits now its all gone and i didnt spend it how can i get it back ?

[sage flint]

It is simply an autoresponder that is triggered every time they send images or whatever

[cinder swallow]

Why am I lv8

<@&675070424748654593>

[icy hare]

Levels and XPs were reset

[cinder swallow]

is it a bug or an actual action

[icy hare]

Not a bug, it was reset and you can restore it back by filling this form https://forms.gle/WJa2dTSbpp68srTF8

[shadow wadi]

<@&675070424748654593> I'm unable to access the Probot website.

[icy hare]

Clear website cookies and try again

[vital spoke]

Hello, 2 questions:

1. Is there a way for the bot to automatically restore someone's roles after they leave and rejoin, and
2. Is there a way for banned members to get a DM from the bot with their ban reason or their ban length?

[shadow wadi]

Thank you, it worked, it came back to me.

[vital spoke]

Ghost ping lol

[icy hare]

1. Only auto join roles
2. Nope DMs can be able with Warns

[vital spoke]

:(

Alright ty

[somber aspen]

is bot down?

cant see top text

[blazing fox]

<@&675070424748654593>

[blazing fox]

“The bot is working on our side. Please refresh your browser or clear your cache to see the top text.”

[trail mauve]

can u send a screenshot

[somber aspen]

i do /top text month and it fails

[frank reef]

leveling rewards are not working

i tried everything and still doesn't work

[blazing fox]

<@&675070424748654593>

[trail mauve]

Don't all the commands work?

[trail mauve]

can u send the screenshot ?

[trail mauve]

thank you

[frank reef]

ugh for what

[blazing fox]

Np bro .😍

[trail mauve]

send a screenshot of how you set up the reward levels on the dashboard.

[frank reef]

@trail mauve forgot to reply

[trail mauve]

You set it up like this: they must reach level 10 in both text and voice to receive the reward.

[frank reef]

bruh man im stupid
anyways can i maje the same role giving when someone reaches either voice level or text

not both

one of them

[trail mauve]

If you want the reward to apply only to text, set the voice requirement to level 1 and adjust the text requirement to any level you prefer. The same method applies if you want the reward to be voice only.

[frank reef]

like just do the same thing but separate the voice reward like the same role but require level 1 voice
and set it up again but the same role but require level 1 text
so the user have 2 ways to get the role
is that right ?

[trail mauve]

yeah exactly

[frank reef]

oh great thanks you help
:3

[trail mauve]

You’re welcome

[bitter nova]

Wtf is this
Staff: -
شكرا لتواصلك معنا، بعد مراجعة سبب إدراجك للقائمة السوداء ، فقد أكتشف فريق البحث لدينا بحدوث عمليات بيع للكريديت مقابل عملات حقيقيه أو عملات رقميه تتحول لحقيقيه أو رصيد هاتف ، مما أدى إلى تعرض الحساب للقائمة السوداء نتيجة المخالفة،
-# يرجى العلم لا يتم التصريح بمدة البلاك ليست ولا يمكن إزالته إلا بعد إنتهاء مدته وكذلك لا يوجد تصريح بالدلائل

Staff: - Thank you for contacting us. After reviewing the reason for your blacklisting, our research team discovered that you were selling credit for real or cryptocurrency-converting currency or mobile phone credit, which led to...

I don't even sell credit

[blazing fox]

<@&675070424748654593>

[trail mauve]

#support-ar

[bitter nova]

Do you even see?

It's in English lol

[trail mauve]

It is also in Arabic, and your main language is Arabic, so it is best to ask the Arabic support team for help.

[bitter nova]

Bro I speak English right now !

So?

What your respond

[blazing fox]

@trail mauve -

[trail mauve]

You remain blacklisted for buying and selling credit for real money.

[trail mauve]

you better wait for 10 minutes

[blazing fox]

No problem sorry bro

[trail mauve]

its okay bro tysm for help

[blazing fox]

Thx you ..

[frank reef]

@trail mauve bro still doesn't work
i mean maybe its probot issue there's nothing wrong

i see

[trail mauve]

can u send ur server

DMs

[frank reef]

oh ok

[opal yoke]

<@&675070424748654593>

hi there I need to escalate an issue please. If you’re able to pull me to a ticket or we can chat here

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[rich nest]

Answered

[uncut wharf]

you help me with this

p

well in the dashboard it says i have 100k cerdits

but i cant send any

its stuck in 8k credits

<@&675070424748654593>

[trail mauve]

use this command and send ss ** /profile **

[uncut wharf]

i just received some

and claimed the daily

[trail mauve]

can send ss in the dashboard

[uncut wharf]

here

i waited for an hour

[trail mauve]

can u send screenshot in ** credit transactions **

[open tundra]

how to enable bot?

[uncut wharf]

@trail mauve

[trail mauve]

what do you mean?

[trail mauve]

give me a minute

[open tundra]

Discord bot

[uncut wharf]

ok

[trail mauve]

#faq

The solution is just to wait, and after some time the credit will arrive in your account @uncut wharf

[pearl yew]

What is the cmd

[ocean swallow]

How can I find out about the data loss on my server? (I've already requested a data reset, but it's taking too long.)

[trail mauve]

You can set up an autoresponder in the dashboard

[trail mauve]

This process has already been stopped, and unfortunately, the lost data can no longer be restored.

[pearl yew]

Ok

[ocean swallow]

🤡

[bitter nova]

Lol I said I know this
But I didn't so? Why did I get it and I don't even use it

[pearl yew]

And how can I trigger that

[dull void]

Hello! Please DM @gusty bridge for Blacklist-related issues.

[bitter nova]

What do I say

[dull void]

Hi there! The trigger word that you add inside Dashboard > Autoresponder > “Trigger” is the command. You simply say that word or phrase, no prefix needed, and the bot will respond with the “Response” below.

[dull void]

You can state the issue you are having, why you think you were wrongly blacklisted.

[bitter nova]

Because I didn't even use probot

[pearl yew]

Ok thanks for help

[bitter nova]

So from where did I get it that's crazy

[dull void]

You may say that in the message.

[dull void]

You’re welcome, have a nice day!

[pearl yew]

Hmm bye

[fallow sleet]

is premium application for server xp restore still available

[modest tiger]

<@&675070424748654593> If I have a snapshot of all of my servers User Levels is there a way to set the levels for All users based on the snapshot.

@brave topaz

[trail mauve]

yes, you can use this command “ /setlevel or ** /setxp **

[modest tiger]

Is that for singular users as in one at a time.

I am looking for a process to do all members at once

[sage flint]

Not possible

[modest tiger]

Can the team not build this into the admin dashboard

[sage flint]

It’s not really necessary for us

[austere pumice]

for some reason right everytime someone new joins my server the auto role doesnt't work so I would have to manually keep adding the role it worked at first but now its not

[rich nest]

Is the bot above the role?

[austere pumice]

above what role the owner?

[rich nest]

Well whatever role your trying to give out automatically when someone joins, you just need it above that role

Wherever you want to put it, that's up to you

[austere pumice]

oh shot it wasnt lemme leave and try again and see if it works now

[austere pumice]

worked thanks

[rich nest]

Of course

[golden flare]

Who changed my name?

[rich nest]

No clue, and did you need help? If not, you can chat #chat-en

[modest musk]

When I try to log in to the website, it doesn't load, and when I try to add to Discord, it doesn't load either. What's the solution?

[trail mauve]

can you send me ss?

[modest musk]

what you mean ss

[trail mauve]

screenshot

[modest musk]

it doesn’t load

when i press add to discord or login

[exotic grove]

Hi

@trail mauve

[quasi estuary]

Good evening! I'm using Google Translate because unfortunately there's no French support! 🙂 👋

As a premium customer of your amazing bot, I'd like to know if it's possible to add a trusted admin to your bot's web management platform, please?
( If I could also have the option to revoke his access myself in case of a problem, that would be a bonus.)

Any help is greatly appreciated! Thank you! 🫡

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[trail mauve]

French support is available tag @livid hearth in #support-int .

[quasi estuary]

oh thank you, that's a great news ! ty

[trail mauve]

it works for me try refreshing the website

[trail mauve]

Hi how can i help you?

[golden flare]

I want to revert to a lower level.

@trail mauve

[trail mauve]

you mean your ProBot level?

[golden flare]

Yes

@trail mauve

[trail mauve]

you can’t.

[golden flare]

I want to get back to my previous level

Why

[trail mauve]

whats your main language?

[golden flare]

Arabic, but there is no Arab support.

[golden flare]

.

@trail mauve

[trail mauve]

#support-ar

it’s Arabic support

[golden flare]

There is no one

@trail mauve

[trail mauve]

Ask in Arabic support, they’ll help, We have supporters, so yeah just wait.

[golden flare]

I just want the link to the application to restore my level.

@trail mauve

[trail mauve]

you want to restore your level?

[golden flare]

Yes

[trail mauve]

then wyd say “ i want to revert to a lower level” 🤔

[golden flare]

This is my level and I want to get back to it

[trail mauve]

https://forms.gle/WJa2dTSbpp68srTF8

[golden flare]

@trail mauve

[trail mauve]

Fill out this form

Btw, Please use the Arabic Support channel next time.

[golden flare]

okay

[formal robin]

Guys yk the deleted msg log

How do u view it

[trail mauve]

Have you already set up the message log?

[formal robin]

I managed to fix it

[trail mauve]

Set it up in ProBot dashboard and select the channel.

[haughty musk]

I didn’t get support

[frozen pilot]

Hello, how can we help you?

[haughty musk]

I’m having an issue in my server of the leveling

It’s only leveling one person up

Also it restarted

I was level 100 in one server now I’m at 1
And now I’m 0 in the other server

[pine elk]

Please allow me to transfer the credit because my first account is closed, and I transferred the money to this account. If you can transfer the money to another account that has been open for a month or more, please do so. I will give you its username, and you can transfer my money to it because I don't have a valid account I can wait more than 13 days

[trail mauve]

#support-ar

[pine elk]

يعني الأنقليزي عندي ماش ولا وش وشبك ما جاوبت

[trail mauve]

I’m sorry, but I don’t fully understand your request. If you’re more comfortable in Arabic, please contact our Arabic supporters in the #support-ar for better assistance

[modest musk]

it doesn’t work..

[trail mauve]

can you send me screen record?

[modest musk]

sorry someone in arabic language told me i can’t use 2 channels for help

[trail mauve]

fr you should ask in arabic support channel if ur main language is Arabic

[vagrant rain]

hello i want my old lvl back if the problem is fixed with probot

[trail mauve]

fill out this form

-# https://forms.gle/WJa2dTSbpp68srTF8

[vagrant rain]

i already did

[trail mauve]

You need to wait

[vagrant rain]

ok i'll wait

[velvet walrus]

can you back my 2.5m credit

@trail mauve

my main acc got banned

plss

[velvet walrus]

@crude estuary how to add prime probot to my server

[graceful niche]

hi

i want to repaire my level

<@&675070424748654593>

[trail mauve]

we can’t.

[graceful niche]

@trail mauve

[trail mauve]

in here
https://probot.io/premium

[trail mauve]

fill out this form

-# https://forms.gle/WJa2dTSbpp68srTF8

[graceful niche]

ok

[graceful niche]

done

[velvet walrus]

no premium i want @probot prime

@trail mauve

[trail mauve]

you need to wait

[trail mauve]

prime = premium

[velvet walrus]

ok

i can buy prime with credit or no @trail mauve

[trail mauve]

no

[icy tinsel]

Especial thanks to staff they returned my level but I'm still blacklisted 💔 😂 no worries

[shy otter]

Hey

I need to withdraw in my balance

Please help me!!!

[delicate dome]

hello

i need help

is ther like a setting where there are warning limits that when exceeded it mutes them

[last quiver]

Who is the founder of @stone cloud ?

[brave topaz]

ProBot is owned by Dyno Labs (Swift Media Entertainment)

[sage flint]

What do you mean by withdraw?

[sage flint]

No

[sullen panther]

Someone scammed me, what can I do?

@sage flint

@brave topaz

@trail mauve

[low cypress]

Pls don’t mention and contact @gusty bridge

[next goblet]

Hi

The level is already at its maximum from the start.

What should I do?

[trail lynx]

that is a normal behaviour. user can still gain xp normally

[next goblet]

It's already written as MAX. Will the level go up?

[trail lynx]

yes it will go up normally
the MAX is for level 0, which has maximum 0 xp to reach

[dusky storm]

I opened the probot.io site from my mobile and because I changed from desktop site to normal I got blocked

What should I do?

[trail lynx]

wait for a while since the site likely flagged you as spam. give it at least 5 minutes before accessing the site again

[covert dragon]

Hello. I need help!
I turned on the automatic channel creation system, but it keeps being named as an ID.

[flint vault]

hey

[covert dragon]

Why?

[low cypress]

hello there
Do you mean temporary channel?

[covert dragon]

Automatic voice room channel!

[low cypress]

Can you send me screen shot

[covert dragon]

I am indicated by my nickname. However, some people are only created with IDs.

[low cypress]

No problem, to name the voice channel with username

[covert dragon]

Is there a separate command?

[low cypress]

For what

[covert dragon]

Does changing from an ID to a nickname require direct modification, not a command?

[modern lily]

Hi all. I switched off probot levelling but the bot is still granting the ranks. :/ What do I do???

[low cypress]

The bot only gets username for voice channel name

[covert dragon]

Got it, thank you.

[low cypress]

[low cypress]

How to turn off the level system
1.Go dashboard
2.Select Server
3.Select Level system
4.turn Off level system toggle

[modern lily]

I did

It's still granting

[fiery marten]

When is my level getting restored????

ive been waiting for 3 days

[burnt sundial]

Is it possible to whitelist specific users or roles from the logging system?

For example, I want to remove Ticket Tool from being logged of creating new channels

[true cloak]

someone help me with this

i keep putting the emojis and trying to @ the roles i made but it keeps coming up as this when i send message

[vagrant rain]

how long they answer the forms for xp and profile restore

[tidal flare]

Hey, there are no way you can blacklist a user or a bot from the logs.

What you can do though is removing the "channel deleted" and "channel created" logs through the dashboard.

[tidal flare]

Hey, the emojis need to be selected through the dashboard, not by text.

About the roles, you need to copy the role ID you want, then place it here : <@&ID>

[tidal flare]

Hey, everyone's request is carefully in queue, the team is doing its best to review your case ASAP.

[nocturne flax]

I have a question, does Auto Reply have a limit? I stopped using Probot a while ago.

[uneven blaze]

Hey <@&675070424748654593>! Quick question. When I log onto the Dashboard, all of a sudden all of my servers now say the server needs to be set up, even if ProBot has been in them and was set up. I've tried removing the bot and readding it, but that hasn't helped.

[tranquil crystal]

anything yet?

[trail mauve]

No

[trail mauve]

Try refreshing the website. Sometimes the dashboard doesn’t load properly

[uneven blaze]

Yeah I've done that and cleared cache and cookies for all time. It's been happening for awhile now.

[trail mauve]

https://probot.io

Try doing it this way sometimes the same thing happens to me, and this method works.

[grizzled sinew]

@uneven blaze What exactly does it display on your side?

[uneven blaze]

The video shows what it displays?

[grizzled sinew]

Okay kindly check on your inbox please so that we can resolve the issue

[true cloak]

where could i find the ID?

[tidal flare]

Don’t check on your inbox, he’s not a staff member.

[cold plover]

Hello

How do I make an imp and put a reaction on it, and when the person presses the reaction, it automatically arranges

[tidal flare]

Go to your server settings roles right click on your role then "Copy ID"

[cold plover]

@tidal flare

[tidal flare]

Hey, please head to #support-ar for better support

[trail mauve]

Is it only happening on one server, or on all servers?

[narrow ridge]

The monthly text leaderboard resets, no?

Automatically

[nocturne flax]

Hi, I’d like to ask about ProBot, especially the Colors feature. On my dashboard, the Glow Sun color set only has 20 colors. However, I’ve seen other users who seem to have 1–106 colors in the same Glow Sun set. Is this something that requires a subscription, or is there another reason for the difference? Please let me know

[earnest nest]

Hello, I bought the Premium Tier 2 version, but when I try to use the premium features it says I have to buy it again.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[livid hearth]

indeed it resets automatically

[livid hearth]

hey, i got you but there is no feature like this right now that creates 100+ colors roles automatically it might be added soon

[fickle token]

how do i get back my profile levels?

[icy hare]

By filling the form https://forms.gle/WJa2dTSbpp68srTF8

[wild loom]

Hello, we recently found out that all of our server members' Voice XP was completely reset. The Text XP was untouched. Does anyone know if something happened recently that would've caused this or if there's a way to recover it? It was nearly 5 years of history we had that was wiped out.

[icy hare]

Yes it was from our side. Lots of servers has been already restored.

[wild loom]

Gotcha, thank you for the info! Do you know if there's any particular ETA for restoral on ours/all servers?

[frozen pilot]

Can you disable the /profile and /rank commands in the utility module and try again?

[icy hare]

No ETA

[narrow ridge]

is there a way to determine the date it resets on?

[uneven blaze]

Yeah I reported them to the Danny bot

[uneven blaze]

All of them

[vital spoke]

Hey, I left out the "time" field when banning someone in my server and expected the ban to be permanent. Instead it seems to just be 3 months long. How would I ban someone permanently through probot?

[fervent hemlock]

R all bots offline??? Cuz i still can't see the messages from them.

[fervent hemlock]

That's easy and I'm a noobie when it comes to bots

[vital spoke]

?

So….. how?

[fervent hemlock]

It's easier for me to explain over a call..... Is that ok with u?? @vital spoke

[vital spoke]

Nah I can’t vc

Sorry

[fervent hemlock]

It's ok do u have developer mode on?

[vital spoke]

Ye

Doesn’t that seem like a lot just to have probot perma ban someone?

[fervent hemlock]

I DM'd u institutions

Hope it helped

[meager silo]

Why doesn’t the bot respond to greetings?

<@&675070424748654593>

[severe berry]

My levelling system is broken. Ping me please. It seems to be adding two roles to members, I only want them to have one rank role not two. How to fix?

[low cypress]

hello there
You mean that when a user levels up it gives them 2 role

[low cypress]

#support-ar

[severe berry]

I will remove the lower level and it will come back

[low cypress]

Go level system there and turn on Remove with higher reward

[severe berry]

Theyre already enabled

For some reason its assigned lower levels

And when I remove the lower manually it comes back

[low cypress]

Turn it off again, turn it on and save

[severe berry]

I'll ask a member to chat and see what happens now

[low cypress]

👍

[mortal parrot]

ho can teach me to set welcome massage

@golden adder

can you join in my server i have a problem

@golden adder

[low cypress]

Hello
#faq select module N-Z > Welcome & Goodbye

[mortal parrot]

bro

can you join to my server and fix it ?

[low cypress]

What’s your problem ?

[mortal parrot]

welcome massage

[low cypress]

**Docs **

https://docs.probot.io/docs/modules/welcome

[mortal parrot]

tanks bro

[low cypress]

[mortal parrot]

@low cypress

[low cypress]

Yes

[mortal parrot]

what's CMD for set welcome Messages

[low cypress]

Not have cmd you can use dashboard

[mortal parrot]

oh tanks ❤️

[vague osprey]

my greeting isn't properly greeting. it's supposed to send the welcome message and @newmembers for joining the party and today it has not @newmembers twice. how do i fix that?

first picture is a proper greeting (1)

second picture is the inaccurate greetings (2)

(and even then, the full greeting is delayed several hours for the proper greeting)

[brave topaz]

That would be related to your Discord settings, not ProBot. Check your server settings.

[vague osprey]

i didn't change any settings on my server. what would i need to check?

[brave topaz]

In the main page of server settings, scroll down, you'll see something related to default welcome messages.

Check your audit logs and that will show if anyone disabled the setting

However we cannot help you with that

[vague osprey]

i am the only one who can change the settings. i will check

[quasi plaza]

I try to click to add it, but it doesn't add it and keeps going back.

A friend managed to add me, but I can't access it even though he gave me all the permissions.

<@&675070424748654593>

[icy hare]

Clear your website cookies and try again

[quasi plaza]

okay

[whole kestrel]

How does the levelling system work?

[rare kettle]

<@&675070424748654593> ^^

[latent citrus]

how many xp per minute does the probot give in voice xp and can I change it or no

[rare kettle]

The levelling system in ProBot is designed to reward active members, When users chat in text channels or spend time in voice channels, they earn XP. As their XP increases, they level up and can automatically receive roles or rewards set by the server staff.

[rare kettle]

Every 2 to 5 minutes in voice channels, you’ll get 10–40 XP, and there’s a 2 minute cooldown.

[latent citrus]

can I change the xp or the time ?

[rare kettle]

no, unfortunately you can’t change it.

[latent citrus]

so every 2-5 minutes the member gets a random number of xp from 10-40 is that right ?

[rare kettle]

Exactly

[latent citrus]

when the member gets the xp there is a 2 minutes cooldown meaning after this 2 minutes the cycle starts again and 2-5 minute the member gets random xp number again ?

[rare kettle]

Yes, after the 2 minute cooldown, the cycle repeats.

[latent citrus]

ok thanks

[rare kettle]

Ur welcome ☺️

[quasi plaza]

thanks bro

[icy hare]

nw

[tidal flare]

Every time i try to claim the daily reward the site keeps redirecitng me to discord authorization and that loop never ends

Any solution?

[rare kettle]

When you’re claiming the daily reward and you reach the verification page, go back and don’t complete the verification.

[fervent hemlock]

I can't see anything...... Idk how to fix this

[tidal flare]

I tried different browsers also

[rare kettle]

Make sure the bot has the “Embed Links” permission

[fervent hemlock]

I have it turned on

[rare kettle]

⚠️ A new error has been added when receiving the daily reward, which appears under the name Forbidden, and it happens in two cases:

• Exceeding the request limits (Rate Limits).
• Detection that the account is a fake or suspicious bot

[rare kettle]

send me your server in dm

[fervent hemlock]

Ok

[trail mauve]

@rare kettle i appreciate your help, But no DMs requests to other members please.

[fierce flare]

How to see top millionaires

[low cypress]

• https://probot.io/top/credits

[violet star]

i was tryna make an embed with probot and added a button as response
i want people to be redirected to a link when the button is clicked, is it possible to do that with probot?

[trail mauve]

Yes, Follow these steps 🫰🏻 Any questions, just ask

[violet star]

whats that supposed to do?

i want the button to redirect them to a page

[trail mauve]

just follow these steps 🫰🏻

[violet star]

i did this, i was meaning a direct link redirect

[violet star]

yk what i dont think its possible, i wasnt asking if the button could send a message with the link, i was asking if it could have a direct redirect

thanks for responding

[trail mauve]

Ah, I see :(((( Thanks for clarifying unfortunately, buttons can’t directly redirect users to a link, they only work as interaction responders.

[violet star]

👍

[trail mauve]

[rare kettle]

I’m sorry about that

[pastel knot]

i need support i have problem with priumeum
<@&675070424748654593>

[tidal flare]

Hey how can I help you?

[pastel knot]

do you have ticket system or i type my problem here?

[tidal flare]

Have you bought premium recently?

If yes, we can open a ticket for you since this is a special case

[pastel knot]

yes

please

[tidal flare]

Sorry to hear you’re having issue with Premium, I’m opening a ticket right away

[pastel knot]

thanks

[crude nimbus]

When using the setxp command, should I see the change when I look at their rank right away? I have attempted to setxp for a user a few times and still see the old XP. I even went in and set the top role (mine) to be enabled for the command and still see nothing.

[fossil dagger]

Hello, my Probot level reverts to its original state and then changes to level 39. What is this?

[radiant mason]

..

[tranquil linden]

How do I make the bot say welcome every time someone joins

[harsh spade]

why can't I find probot on top.gg site?

[atomic anvil]

@mossy surge

@tidal flare

[atomic anvil]

can you open a ticket for me?

[trail mauve]

answered

[trail mauve]

What was your level before 39?

[trail mauve]

You can make the bot say welcome every time someone joins by setting it up in the ProBot dashboard: https://probot.io
1. Log in and select your server.
2. Go to the Welcome & GoodBye section.
3. Enable Send a message when a user join the server and customize them as you like.
4. Save your changes, and ProBot will greet new members automatically

[trail mauve]

https://top.gg/bot/282859044593598464

[vagrant rain]

Any feedback about my profile rank lvl

[trail mauve]

Please wait, levels are restored automatically after review,without feedback or anything else

[topaz holly]

I'm not sure why but nowadays probot automatically delete temp voice channel itself before user leave the channel though is it because of error or is there any other reason for it?

<@&675070424748654593>

[woven ore]

I have a question about the image link request in the form

mine was copied from a sticker from discord so it arguably has multiple image sources. does that matter?

our server also has a bot with a slash cmd for creating an image link for a selected image. can we just use that?

others use their own artwork which wouldn’t have an image source either so i’m not sure what to advise them to post for a link. thank you for any help 🙏

[trail mauve]

hey 👋🏻, please recheck your temp voice settings in the ProBot dashboard

[split spindle]

Can I please know why is my level 0?

[tidal flare]

So what should i do

[topaz holly]

I can only see these settings in dashboard though did I have missed anything?

My problem is that probot just delete the channel even though user haven't left the voice channel 😅

[brave topaz]

Try again in 24 hours. If you are trying to receive the daily rewards from multiple devices/accounts to avoid the ratelimit, your account will be blacklisted.

Actually your account is already blacklisted

Because of that

So you'll need to wait for the blacklist to expire, and we don't provide any estimated time

[brave topaz]

Check out #announcements message please

[split spindle]

This form doesn’t make sense I definitely don’t remember my old XP

or have an image of my old profile

[icy hare]

You can check your servers to see if someone did profile command of your profile or you used the Top xp command

[split spindle]

I’ve quit discord since a long time I’m pretty sure I won’t find any profile command

[trail mauve]

No issue with the bot, Please check the logs to see if ProBot deletes the voice channel itself

[split spindle]

Thanks

[topaz holly]

thank you!

[woven ore]

is there a way to reset the voice xp for everyone in the server?

many ppl who never joined vc (myself included) earned random levels

oh and fyi i did attempt to clear voice xp for <role> but it said bot didn’t respond

[trail mauve]

/reset type:Voice target:@everyone

[fossil dagger]

100

[trail mauve]

proof?

@fossil dagger :)?

[woven ore]

@trail mauve

[low cypress]

You can put a screenshot of your problem here

[slender spoke]

I have the dumbest question. The part that I circled in red… does this mean only the roles chosen here will get xp? So if left like this where there is none, does this mean no one will get xp?

[trail mauve]

The No XP Roles option is only used to block specific roles from earning XP, Since it’s empty, no roles are blocked and members will gain XP normally.

[trail mauve]

You submitted a fake level, which was applied by mistake, After review, your actual level has been restored.

[chrome cloak]

Can I dm u please?

I needa ask smth pretty important

@brave topaz

[brave topaz]

Sure

[fossil dagger]

Yes, but it was a mistake. I have a friend who loves design; he did it only the first time. The rank was unacceptable because it was illogical. I informed support, they understood, and told me not to repeat it. I sent my original image, but it happened It was a misunderstanding because they thought it was fake, and I truly apologize for the initial mistake, but now it is genuine.

[foggy valley]

Anyone know why I cant add ProBot to my server?

whenever i click my server in the add to server field it js doesnt work

[last haven]

Premium pro bot credit difference from normal?

Or why own bot

@brave topaz @trail mauve

[rare kettle]

<@&675070424748654593> ^^

[icy hare]

clear website cookies, make sure you dont have the bot limit on your server

[tidal flare]

I didn't do any of these i just claim the daily reward and the voting reward

[topaz tundra]

Hi

[unborn mesa]

i cant edit some of my sent embeds anymore. is there a way to reconnect them to the probot website so i can edit them again?

[trail mauve]

Hey 👋🏻

[trail mauve]

The data of old embeds are no more available, you have to create new one

[unborn mesa]

ok

do you happen to know any other services to edit older embeds or is that not possible on discord?

[icy hare]

Not possible

Once you did it with probot you have to edit with probot

[unborn mesa]

kk

[real lake]

Anyone know how to fix monthly leaderboard not resetting? <@&675070424748654593>

<@&424428808951824406>

[low cypress]

hello there
This problem currently exists in the bot

[real lake]

Oh

So there is no way I can fix it

[low cypress]

The problem has been sent to the devs

[real lake]

Okay thanks for your help

[low cypress]

🙏

[potent otter]

You need any help??

[rare kettle]

Thank you

[celest notch]

How can Probot prevent users from losing points on the server if they don't chat for a long time?

[trail mauve]

If you’re referring to XP, it doesn’t decrease when you’re inactive

[celest notch]

So why is my server experiencing slowdowns?

[trail mauve]

what do you mean?

[celest notch]

Probot deducted all my XP from my server when I didn't chat for a long time.

[trail mauve]

Due to a problem with the bot, the xp servers has been lost. You can do it yourself with the /setxp command

[celest notch]

Omg

[trail mauve]

yep

[pine river]

hi how i can use probot

[low cypress]

#faq

[latent radish]

Hello i want to check if have danny blacklist because danny dosen't respond.

[low cypress]

#support-ar

[latent radish]

Can't you answer me

[low cypress]

I can’t

[latent radish]

Why??

[low cypress]

You are Arabic, I don't know how to speak Arabic

[latent radish]

I'am english.

I Speak two languages man

[low cypress]

They must wait until they receive an answer

[latent radish]

Bro

[heady sage]

is probot safe now? <@&675070424748654593>

couse he was hacked

[latent radish]

unsafe

[potent otter]

what

[heady sage]

that one time yk

[craggy sparrow]

I have searched and searched and I cannot find a way to cancel my probot subscription. Please tell me how to cancel it.

[low cypress]

Go to https://probot.io/premium/manage, click/tap on the manage button of the subscription then click/tap on the cancel subscription text to cancel

[craggy sparrow]

none of that is real or exists

[craggy sparrow]

im looking at that link right now and nothing like that is not the page whatsoever

[craggy sparrow]

false

[craggy sparrow]

??

[trail mauve]

ProBot is always safe

[craggy sparrow]

unless you want to cancel your sub

then there isnt even an option

[trail mauve]

whats your problem

[craggy sparrow]

I have searched and searched and I cannot find a way to cancel my probot subscription. Please tell me how to cancel it.

ghosted again I see

[fickle reef]

Hello, when did you subscribe?

[craggy sparrow]

why does this matter??

[craggy sparrow]

there is simply no option to unsub

and every time support hears my issue they just ghost me

respond

now

How do I cancel

@low cypress

@low cypress

[fickle reef]

If you have subscribed you should have the premium role, I don't see that role on your profile, I will check with the team for confirmation, and please don't mention staff members, have some patience 🙏🏻

[craggy sparrow]

Not my fault they have their stuff messed up. it took over 2 weeks just for them to get my pro features to be working after they were charging me already. Now I am not even the "premium role" so I am being treated like I dont even have a sub?

This is pathetic.

[trail mauve]

i was just checking, not trying to ghost you

[trail mauve]

You can cancel your premium subscription by going to the manage premium page on the bot's website and selecting the Edit option for the desired bot, then Cancel Subscription. Once the subscription is cancelled, you will no longer be charged and your premium features will be deactivated once the bot's duration expires.

[craggy sparrow]

Do you not see the screen shots I posted??

[craggy sparrow]

my entire issue is that does not exist thats why I am here. Are you even a person?

[trail mauve]

im not Ai

[craggy sparrow]

well then wtf lol

[trail mauve]

Relax buddy

[craggy sparrow]

this feels like rage bait what do you expect

you just made no sense and did "research" telling me do the thing I just explained and showed you wasnt possible.

xDD wow

hilarious troll tho if that was your goal

[trail mauve]

Relax buddy

[trail mauve]

and i ask my manager unfortunately you have no subscription

[craggy sparrow]

I literally do. I am being charged. WTF IS GOING ON

[trail mauve]

If you speak calmly, we can understand you better

so relax buddy

[craggy sparrow]

If I get charged one more time I am going to sue for subscription entrapment because just getting my pro features took 2 weeks with support after already getting charged and now I cant cancel my sub because I am "not subbed" according to support. Is that clear enough?

easy case

[fickle reef]

Can you send your invoice please?

[long flume]

عندي مشكله

[zealous sentinel]

do i have unlimited custom commands to make??

[pine river]

thx

[rigid spindle]

why got i banned?

[topaz garnet]

Hi. I wanted to ask - I'm trying to reset the level of everyone on the server via the reset* command with the role, but the bot writes "the application is not responding." In the settings, reset* allowed the role to be cleared, and saved everything. Where did I go wrong?

[trail mauve]

#support-ar

[trail mauve]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer

[trail mauve]

**/reset type:Text target:@everyone **

is this how you use the command?

[halcyon needle]

Hello, I am trying to make role reactions with embeds so I can put pictures in them. For some reason, it will only accept one of the gif I want, and not the other. What are the requirements/limits for uploading a gif in an embed? (It tells me there's an error but doesn't tell me why lol)

<@&675070424748654593>

[icy hare]

make sure the file is not big

[halcyon needle]

How big exactly?

The one I tried is 8,23Mo, I assume the limit is 5Mo?

[sage flint]

The limit is 1MB

[lavish cliff]

Hello everyone, i have a server and which is based on a Minecraft server. The user is trying to send a link but the probot keeps denied it. How do i fix it?

[trail mauve]

you can disable Automod for links on dashbord

[lavish cliff]

And how do i do that?

[trail mauve]

step by step

[lavish cliff]

Ok thanks

But now

How do i make it to the first picture

[trail mauve]

go to https://probot.io and select your server

[fluid owl]

Hi wen i want to do my probot its says to me erro 404

[rigid spindle]

ah ok thanks

[trail mauve]

can you send screenshot?

[trim quiver]

Hi, I need help, in my server with probot I enabled the welcome and goodbye message system, I did everything correctly but for some reason when a new user joins my server it doesnt send the message, but when they leave it sends a goodbye message, why is that?

[grizzled sinew]

@halcyon needle Could you share the GIF that’s giving you trouble? That way we can figure out why it’s not working.

[fluid owl]

Yeah

[chilly nymph]

i have probot in two servers, my main server and a test server, for some reason temporary channels does not work anymore in either server.

anyone know what might be causing that?

also, it seems for some reason the command /temp isnt even an option on probot either

[grizzled sinew]

@chilly nymph Have you tried checking the dashboard or looking at any recent updates from ProBot? Could you share what you see there I might be able to pinpoint the issue.

[chilly nymph]

so i have attempted messing with the temporary channel settings in the probot dashboard, i've done this on both my main and test server (even created a whole new test server to check). everything appears to be setup correctly so the only thing i can deduce is this is possibly an issue on probots side. for some reason /temp seems to be disabled altogether, so im not sure probot will continue supporting this setting? one moment i will post a screenshot

when i click general it does not create a temporary channel. and when i attempt to type /temp it just automatically changes it to /temp on

does it on both servers.

[grizzled sinew]

Did this start happening after a recent update, or has it been like this for a while?

[chilly nymph]

to be totally honest my server and i have been inactive for a few months. so i dont have an answer for that.

months ago it was fine.

[cold pine]

@grizzled sinew do you remember when I faced similar issues you helped me fixed mine .... thank you so much

[cold pine]

@chilly nymph you can try reaching out to @grizzled sinew he will give you hint on how to go about it

[halcyon needle]

Blacku said the limit is 1mb, and my gif is 8mb, so yeah it's just that

[flint ferry]

Hi There

I was on the probot IO website editing my own server when my child hit the f12 key and now im banned from the website.

Im the main person that manages this discord server and I really need access back so I can finish setting up the discord server.

[red tapir]

Hello my Probot level reverts to its original i have now reached level 14 but i want my previous level back to 94?

[topaz gulch]

Good Morning

[trail mauve]

can you send screenshot?

[trail mauve]

fill out this form

-# https://forms.gle/WJa2dTSbpp68srTF8

[trail mauve]

Good morning can i help you?

[flint ferry]

Firing up the PC now

[topaz gulch]

Hi .
yes!
I cant manage pro bot in my own server and send embad massage

[trail mauve]

same with this photo?

[flint ferry]

Correct

[trail mauve]

you can manage the bot and send embed on dashboard

[trail mauve]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer

[flint ferry]

I was banned around 10am it's now almost 5pm and I still can't access it

Well temp banned

[trail mauve]

please check the error code again

[topaz gulch]

my dashboard , whants to me i add pro bot to the server . but i added pro pot previously

i sure to add again ?

[trail mauve]

can you send screenshot please

[flint ferry]

@trail mauve it seems to have finally let me back in. The main website was loading as 404 error but now it's let me in.

[trail mauve]

good to hear that

[flint ferry]

The io dashboard first thing this morning was running really slow. Even discord was chugging

[topaz gulch]

oh . i added again to the server . now i logined to my dashboard . no problem . tnx

[red tapir]

i did

[vast hill]

third try to reach out to probot support:

probot is still muting random people for a few days in my server

before someone asks the same questions again:

no, i dont have a mute role
no, nobody else could mute someone

..yes, it is a probot problem

[drifting furnace]

Hi

[vast hill]

<@&675070424748654593>

[drifting furnace]

Hi @vast hill

[trail lynx]

may you try again now? it seems to be normal for me

[trail lynx]

may you attempt with disabling both the auto mod and moderation modules from the dashboard and see if it still happening?

[trail lynx]

move to #chat-en for chatting

[vast hill]

could try

[drifting furnace]

Hi l am yassen

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[night spruce]

Hello, any problems with the bot? Temporary channels module no longer works

[crisp remnant]

@lean badger

[night spruce]

<@&675070424748654593> please?

[crisp remnant]

@stone cloud

[rich nest]

Have you figured out a fix yet or do you still need help?

[rich nest]

Did you need help?

[night spruce]

Still need help please

[rich nest]

Can you show a screenshot of your issue please?

[night spruce]

When I join the channel to create a temporary channel nothing has happened since today

[rich nest]

Sorry for the wait, its been reported to the devs

[night spruce]

Thx!

[rich nest]

No worriess

[fickle mural]

i got blacklisted from probot

and also i cant get daily rewards from probo.io

why did i get blacklisted

[fervent plume]

Why?

[dull void]

Hey there! Please DM @gusty bridge for blacklist-related issues.

[dull void]

Hello! Can you give some insight about what you were doing before this happened?

[fervent plume]

I try 2 add to the server and he got add but i try 2 use the bot and that happend

[dull void]

Could you please try using another web browser?

[fervent plume]

Like?

[dull void]

Any other browser you may have on your phone. If you don't have another browser, please try to clear the cache.

[fervent plume]

K

[fervent plume]

It the same gng

[dull void]

I’m afraid we can’t do anything since this is only happening to you. Check back later and make sure your internet connection is stable.

[fervent plume]

K

😔

[pulsar silo]

hey

when i kick a person from my server, even when leave message is activated, it's not sent to the channel

i kicked like 15 people and only 2 of them were shown

(probot was online)

[drowsy eagle]

؟؟؟

[trail mauve]

remove an role in your server and try again

[drowsy eagle]

I didn t understand

[trail mauve]

Your server currently has the maximum of 250 roles to invite ProBot please remove one role and try again

[drowsy eagle]

ok

[nocturne flax]

#support-ar

[opal remnant]

hello any administrator is online now ?

[night spruce]

Any news?

[sage flint]

Hi, what’s up?

[opal remnant]

good

[opal remnant]

DM

[tidal flare]

Could anybody help?

I'm blacklisted without doing anything wrong

[simple void]

i can’t /clear in my sever anyone know how to fix that? @all

[hasty galleon]

Use /clear

[sage flint]

You had been blacklisted automatically by our system due to suspicious behavior

[sage flint]

Make sure that the messages you want to delete are not older than 14 days. Discord limits mass deletion of messages by bots to messages that are no older than 14 days. There is nothing you can do about this.

[main topaz]

@sage flint

[sage flint]

?

[main topaz]

Hi 👋

[sage flint]

Hello, do you need any help?

[main topaz]

Yes, I have a blacklist on another account and I need to remove it as soon as possible.

[sage flint]

Contact us via your another account then

[main topaz]

Good

@radiant maple

[radiant maple]

H

Black list 💔

[trail mauve]

Contact @gusty bridge

[true cloak]

i got it to show the roles now but how do i get the emojis again, idk what dashboard your talking about

the roles work and it gives the roles out

but like i want the message to show the emoji and its not working

is anyone awake ;-;

[true cloak]

chat am i mutted

[trail mauve]

You can edit the embed message directly from the ProBot Dashboard

https://probot.io/dashboard

[trail mauve]

no you’re not

[molten silo]

@trail mauve

[trail mauve]

yep

[molten silo]

Did the bot reset the levels?

My text level was like high 60s now it's 27

[trail mauve]

Due to a problem with the bot, the xp servers has been lost. You can do it yourself with the /setxp command

[molten silo]

Wth

No way I've been trying so hard to get my account to go up now it's 27???

[trail mauve]

your profile level?

[molten silo]

Yes

[trail mauve]

oh now i get what you’re saying

[molten silo]

Yea

So..

[trail mauve]

fill out this form to restore your level

-# https://forms.gle/WJa2dTSbpp68srTF8

[molten silo]

How am I supposed to know how much I had???

How am I supposed to get a picture of the profile?? @trail mauve

You cant be kidding me bro @trail mauve

[trail mauve]

Try searching for your profile in the server where you’re active

[molten silo]

Habibi it's basically impossible because I left most of them

[trail mauve]

In our server the last time you used the profile command was 6 months ago, when your level was 48

[molten silo]

Yea no it got up to high 60s

[trail mauve]

kindly search for it

[molten silo]

Found it

[molten silo]

So this plus my level now

[trail mauve]

now you can fill out the form

[molten silo]

Because I went up like 50k xp

@trail mauve yea are they gonna add that to this?

@trail mauve

[trail mauve]

The decision is based on the image you submit

[molten silo]

Yea and I went up 50k xp

They're not gonna add that??

[trail mauve]

No like i said they will give the same XP as the photo you send

[molten silo]

Oh ok

Thx

[trail mauve]

Anytime

[nocturne flax]

Haii, I added the bot into my server, and Im one of the admin . Why the server hasnt appear in the website yet?

[chrome cloak]

Try refreshing it

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[latent fossil]

How can I make that probot says hey when someone joins

And how can I make that probot gives a role to someone when they join

[upbeat harness]

<@&675070424748654593>

[trail mauve]

on dashboard

[chrome cloak]

Have you enabled the Self Assignable roles on the dashboard?

And Welcome message?

[latent fossil]

How to open dashboard

What is the command for

[chrome cloak]

https://probot.io/dashboard

[latent fossil]

@chrome cloak

is that in auto roles

And in Auto roles i need to put: member or what?

[chrome cloak]

Here

[latent fossil]

i get something other

[chrome cloak]

Scroll down

[latent fossil]

i did not get that dashboard

i get htis

[chrome cloak]

Put the role you want under auto roles

[latent fossil]

Oh no! "Member" role has a higher position than my role, Make sure that my role is higher than the selected role.

how can i fix this

[chrome cloak]

What is your highest role in the server?

[latent fossil]

or admin

[dull void]

Hey there, please don’t intervene when someone is already helping and read the channel’s description. Thanks!

[latent fossil]

@chrome cloak

[chrome cloak]

Can you try again?

Refresh the page maybe

[latent fossil]

sorry how do you mean

do i need to give admin role to the bot

[chrome cloak]

Yes you do

It needs admin perms

To be able to utilise it fully 🙂

[latent fossil]

I think i got

do you want to test

maby

join the dc and afther you can leave

[chrome cloak]

Sure

Just make sure the Probot role is above the members role 🙂

[chrome cloak]

This about the welcome role?

You can dm me the server

[hollow drum]

Regardless of the sale and the incoming one who uses credit, there is a way to allow him to do so in a manner that complies with the robot's requirements.

<@&675070424748654593>

[trail lynx]

I do not understand what you are saying. use #support-ar instead

[red tapir]

@trail mauve my level still the same

[hollow drum]

I speak English

[trail lynx]

I do not understand what you want to say

[trail lynx]

it is a manual process and will take sometime to be done

[red tapir]

cool

[spring patio]

How to make probot welcome people that join a server

[livid hearth]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[spring patio]

Thank you!

[mystic sluice]

tnx for that

[livid hearth]

my pleasure guys!

[latent fossil]

What did I do wrong

@chrome cloak

[chrome cloak]

Did you put a welcome message on the dashboard?

[latent fossil]

@chrome cloak

[chrome cloak]

Looks good!

[latent fossil]

Can you maby leave and rejoin?

[trail lynx]

set a channel to send to

[river bloom]

@chrome cloak

[chrome cloak]

Yes?

[river bloom]

Hello …’ i have something see this 2photo i can’t transfer money in 1 channel but i can transfer money another channel

[chrome cloak]

Hiya @river bloom I'm sorry I'm about to go offline as it is 9.30pm. I will redirect your issue to @dull void though and he will assist you! I hope it gets resolved quickly

[river bloom]

Ok thx u

[dull void]

Hello! Can you make sure the role ProBot has the “Read Message History” permission inside Channel Settings > Permissions > Roles > ProBot?

[raven kindle]

<@&675070424748654593> How get More xp in top week

[trail mauve]

You need to be more active

[tidal flare]

I did nothing i just have been claiming credits daily from voting and daily reward

[austere echo]

Hi. How do I reset a user's XP if they log out of the server?

[raven kindle]

Any Command have Give xo

[trail mauve]

You can use the /setxp command to give XP.
Also if you’re Kurdish feel free to ask in the Kurdish support channel #support-ku it might be easier to understand things in your own language

[deft birch]

Hello

So uhh I've been trying to change my title in probot profile but for some reason it's bugged

I can't change it

<@&675070424748654593>

[chrome cloak]

Can you send a screenshot?

[deft birch]

Of?

[chrome cloak]

The issue

[deft birch]

Like i do the command and everything the bot sends this emoji ✅
But nothing changes

[deft birch]

@chrome cloak

1 second

Uh hello anyone here?

<@&675070424748654593>

[chrome cloak]

@trail mauve

[trail mauve]

May take a moment to load

[deft birch]

Been almost 2 hours

[trail mauve]

#commands

It's changed

[deft birch]

Yeah i noticed

Thanks for helping

[trail mauve]

Anytime

[dusk fractal]

Hi

My writing and voice levels in my community were reset to zero by your team.
I was told to wait and that they would be restored automatically.

However, only the voice level has been restored, while the writing level is still not back.

[trail mauve]

Due to a problem with the bot, the xp servers has been lost. You can do it yourself with the /setxp command

[dusk fractal]

I understand, but my server has too many members, so using /setxp manually for everyone is really difficult. Could you please help me restore it automatically?

[trail mauve]

As i said its lost there’s nothing we can do

[sharp osprey]

what about mine ?

[trail mauve]

fill out this form to restore your level

-# https://forms.gle/WJa2dTSbpp68srTF8

[sharp osprey]

thx

[trail mauve]

Anytime

[dense kelp]

Hello

How can I buy credit?

[trail mauve]

You can’t buy credits buying or selling credits is illegal and not allowed

[dense kelp]

So how can I get credit

[trail mauve]

You get credits by claiming your daily credits every day

[trail mauve]

✨ Ways to Get Credits:

• Through the daily salary — you can claim your daily reward every 24 hours from the moment you collect it.
• Through voting for the bot — you can vote every 12 hours after your previous vote.

[tidal flare]

Guys how can i contact the support I've got blacklisted without doing anything

[sick bone]

Via @gusty bridge

[topaz gull]

is there anywhere I can read how the XP auto role system works please? I have 2 roles, 1 set for 2days voice activity and the other for 1 weeks voice activity but it doesnt seem to be changing members roles, for example i have a user with 25k experience but it hasnt change her role and she has definetly used the vc more than 2 days

[haughty musk]

Probot is still not leveling people up

[trail mauve]

send screenshots of your setup please

[trail mauve]

Hey wdym?

[tight lance]

Hi, i have a problem when adding the bot to server i get an error 404

[brave topaz]

Can you send a screenshot please?

[brave topaz]

Which link are you using?

It should be https://probot.io/invite

[tight lance]

https://probot.io/

[brave topaz]

Try refreshing your page

[brave topaz]

You're probably not using the link I sent to you

[tight lance]

i did

Just now

[brave topaz]

Well it's redirecting me to Discord, not to ProBot dashboard

Can you send a full screenshot of your screen?

Or browser

[brave topaz]

I can't really read the link on your browser, but make sure it's /invite

I see, it redirected you /404 automatically

What if you head to https://probot.io/dashboard and click on your server?

[tight lance]

The bot is on server DZIDA but i don't see it in the dashboard.

[tight lance]

Thank you for the support. I had no admin on server....

[mossy yarrow]

A

[trail mauve]

Need help?

[rain cairn]

Probot

[tired heath]

Hi! I have an issue where users can normally increase their text EXP, but ProBot won't give them EXP roles. The bot has all required permissions and in the dashboard the roles seem set up correctly.

[trail mauve]

can i help you?

[rain cairn]

Yes

تران عربي

[trail mauve]

#support-ar

[trail mauve]

Could you please clarify? i don’t fully understand

[tired heath]

User A types in chat and gains EXP. After some time, they are at level 3. They should have gotten this role at level 1, yet they weren't given it by the bot.

It worked before the level loss, if that helps in any way

[trail mauve]

can you send a full screenshot of your screen

[trail mauve]

Make sure the ProBot role is above all reward roles in your server’s role list

[tired heath]

Thanks! That was the issue.

[trail mauve]

Yw anytime

[dim osprey]

question why does this bypass automod fully (including swear words and links)

[vagrant rain]

hello sorry to bother y'all but this the 4th time i fill out this form for my XP and level back and still no answer can y'all check if that is sent thru

[zealous sentinel]

why when i use my custom commands the image goes like this??

[trail mauve]

It won’t bypass AutoMod if you add those words to the bad words list in the dashboard. Capital letters or " won’t matter AutoMod will still detect them

[dim osprey]

which one of the bots does this server use for automod?
because if its probot (not prime because i couldnt test it on prime) then let me show you here

[trail mauve]

If all information is correct please wait requests are reviewed manually and there are many submissions

[trail mauve]

which command do you mean

[brisk aurora]

Hi guys

How to do like this

[Welcome]

[zealous sentinel]

response commands the one like when i say the trigger word it sends the command

[trail mauve]

Even without ProBot premium, adding bad words in the ProBot dashboard will prevent them from being bypassed

[trail mauve]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 1MB in size so that the bot can send them.

[tame sapphire]

why doesnt the bot gives bots autorole bot?

[brisk aurora]

I'm in phone now

[brisk aurora]

Autoroles?

[tame sapphire]

yes

bot autoroles

autoroles for bot

[dim osprey]

well on paper yes but appearently atleast in my server adding "" around that message bypass it (+ some other filter option)

[brisk aurora]

Here?

@trail mauve

[trail mauve]

I don’t fully understand could you please clarify or which language is your main language? We can ask our team to assist you in that language

[zealous sentinel]

im Portuguese

im talking about the auto-reply commands

[trail mauve]

Does the Bots role have Administrator permissions?

[trail mauve]

change language to english

[tame sapphire]

you polish?

[trail mauve]

**you can mention Support [Portuguese] role in #support-int **

[trail mauve]

im not

[trail mauve]

✅

[brisk aurora]

I changed

Then

What I have to do

[tame sapphire]

the bot role had perms yea

why does it matter?

if the bot is above the bot role

[trail mauve]

It’s up to you how you want to set up the welcome message

[brisk aurora]

What do you mean

It's working

Thx all

[trail mauve]

The role selected for auto role to bots should not have Administrator permissions.

[trail mauve]

Yw anytime

[brisk aurora]

Now 🙂

How to give some one auto role

When he join

[tame sapphire]

https://probot.io/dashboard

[trail mauve]

ProBot dashboard -> select your server -> Auto Roles

[brisk aurora]

Thx

[tame sapphire]

it has Administrator perms and it works now

nvm it doesnt

ty

[trail mauve]

bro whats your main language

[tame sapphire]

netherlands

[trail mauve]

I’m not asking if ProBot have admin perm

[tame sapphire]

i know

the bot role

[trail mauve]

this role

[tame sapphire]

I KNOW

ty

[trail mauve]

Disable the Administrator permission on this role.

then it should work

[tame sapphire]

yea alr ty

[trail mauve]

Yw anytime

[brisk aurora]

Pronto had a host for counter strike 1 .6 srv

[primal cedar]

ProBot keeps removing the connect permission from members of my server after they use the Create VC channel and it doesn't give them the permission back after their vc is deleted. It doesn't affect every member, some of us it works perfectly fine for but others it breaks.

[trail mauve]

wdym?

[brisk aurora]

Pro bot

Can hosting a counter strike 1.6 server?

[trail mauve]

Make sure ProBot’s role is above all member roles and that no channel overrides block connect