#support-en
1 messages · Page 230 of 1
hey, may you send me your server via dms please
sure thing
sent invite via dm
corazon2209 
thank you very much for the help - last question is it possible that I remove the alias? seems like I cant
how do i set up my levelling system? <@&675070424748654593>
no need to remove it
#faq > modules
ty
np
were
<@&675070424748654593> hi im back why is /rank only working for me? Changed all the external link settings and all
Hi, how probot know if account bot or not bc i `m use my main account to claim daily and it gave me the new error please let me know
And What is the maximum request rate?
<@&675070424748654593>
@grand jewel
Hello my accounte is black listed i have project spaming who can help me
Hi sir
hi
What's your problem exactly?
so the other people on my server can’t use / rank
files are enabled
and i made bot the highest rank
Hi sir if you are Kurdish go here we can help you #support-int
Used this command #id
huh?
If they not working send me your Server I will checking.
It must be working
@plucky relic Look at the role of the bot to see if it has a administrator role.
that did not work sadly
ty
Trying again
2600$
U welcome, anytime.
hello i need help
I mean requests limit not credit
Hi, what did you need help with?
Hello I need help, I would like to know how to set up levels
Hi, #faq > Level System > 1
Thanks
Of course 
Hi! So when assigning roles, they dont seem to stay on the members profile.. any help would be appreciated 
like reaction roles to be specific
<@&675070424748654593>
Hi
Can you show me the picture of the problem?
@tall hill
hey im really sorry i actually figured it out. im trying to fix the mess my friends made of their server lol again, sorry
one question though
how many roles messages can you have without premium
you mean auto response?
"self-assignable roles" messages
It's not limited, I guess .
how can i remove the function that blocks discords links in my server?
Is it blocked by ProBot? Or Discord itself
probot
id like to take the function off of it
so my psonnsors can post their discord link
spnosors*
@plucky elk
hey
Is there anyway to unblacklist the ppl who has blacklist ?
cause it would be great if anyone have a opportunity once to unblacklist himself/herself.
Hi!
How can I make the bot send an image to a channel once?
<@&675070424748654593>
hi there! about blacklists, the blacklisted person will need to contact @nocturne flax in order to get the blacklist potentially removed.
hello! do you want it to send a message at a specific time? if so, that is not possible, but we have the Auto Responder module. let me know if you would like to learn more about it ^^
Not at specific time. I want the bot to send an image to the rules channel
just the image, nothing extra
you can do that, however not with images unfortunately. it can only send text.
🙁
can it send a link?
and the link will embed an image
you can always suggest something you want to see added in #1234622065810739291 ^^
yes, you can enter a link, though let me see if it embeds the image.
what command do I even use for the bot to send text? I can't figure that out
i'm afraid you can't use links either.
i am talking about the Auto Responder module inside the dashboard, it's not a command. you can set a phrase, and when you say that phrase the bot will send what you wrote it to send.
so is there any way?
i'm afraid not. you can only enter text.
hi, i wanted to let you know that there is indeed a way for it to send pictures. you can head over to the dashboard > Select your Server > Embed Messages and configure it how you like.
Hello guys
hi hi, how may i help you?
Is it allowed to ask for credits, since I had about 1b and now I have nothing and I need some @livid hearth
#1357497278574628944 & #1391766492147879996 credit has been reduced by % 10000
you’re not allowed to ask for credits
we can’t help you with this issue unfortunately use https://probot.io/daily and https://top.gg/bot/probot/vote to recover your credit
read this carefully
Does voting gives credits?
yes ofc
OK thx
nw
then, please provide a recorded video where you explain how you intend to vote
this issue related to top.gg end we can’t do nothing about this for the moment
OK
and just stop pinning me im here
@queen walrus
anything else?
have a lovely weekend
how to cange so probot is english?
hey, may you elaborate please?
its bc its on danish and idk how to cange it
use /setlang language:en
its the dashbord thats on danish
oh yea tysm
my pleasure
Who can help my friend he is black listed
<@&675070424748654593>
Kurdm agar yarmatem aday
#support-int
What's your native language?
kurdish and i understand eng
What do you mean by custom commands? We don't have such thing
Can you show me an example?
Why can't I send an embed message to a forum thread? I just don't have those channels.
@jagged tinsel
stop pinging mods please, you can’t send embeds to the forum channel using our bot unfortunately
Hello, I have such a problem, the bot does not create temporary channels; I already turned this function on and off, it didn’t help, I would be grateful for any help in resolving this issue!;)
hello! there is an ongoing issue with temporary channels currently, the developers are aware of it and will fix it soon.
ok thanks, sorry for interrupting
no worries, that's why we're here! if you have any more issues in the future, feel free to ask. have a nice day!
Does anyone know why I keep getting this error with no context whenever I try to edit anything in the settings?
We noticed that you are a premium user, for faster response go to #premium-support
hey the solution is to reload the page or try another browser
I'll try the latter 🙂
We noticed that you are a premium user, for faster response go to #premium-support
Hi
hi hi, how may i help you?
Account My brother Black List Why
contact @nocturne flax please ^^
just contact, we will find a solution don’t worry
@nocturne flax
Heyyy, how’s it going?
i'm afraid i don't have an answer. i'm sorry for the delay
I have probot to view the channel and all required perms to mention anyone who leaves my server, yet it keeps pinging the person who left as "@ unknown-user"
<@&675070424748654593>
im aware i can close the dms ofc, but it still shows if i get another msg
What do i need to do in dashboard?
Everything is toggled on for welcome/goodbye
I have it set to [user] which states "mentions the member"
i clicked a dumb link cuz i was curious why my buddy sent it, and now i have p*rn in my dms with probot, how tf i get that out
hey sorry for the delay! it’s related to discord end
we can’t delete dm, you can ignore that conversation
I have all the perm requirements for the bot, so it's just a discord glitch??
i need crdt
yes, unfortunately when they leave you don’t have a mutual server with them to let discord fetch their profiles
Ahhh makes sense! Thank you tiger 💚
how can i apply for the en server support
<@&675070424748654593>
Hello there! English and Kurdish Support Applications are currently open and can be found using this link: #announcements message
Hi, How do I make Role/users mentions work in the autoresponder?
<@&675070424748654593>
hey check the pinned message by ruru to see variables
the <@user_id> does not work.
<@&role_id> ~ mentions a specific role using its id
Hello everyone, I am using the translator to communicate. I would like to integrate a button system in 'welcome' of Probot. Could this project be done? Best regards.
If you speak another language, your best bet is to go #support-int , to make things easier for you
That's what I did.. I was sent back here... what am I supposed to do?
Seems like you already in #support-ar
The Kurdish application is closed and abt the English one i have applied and didnt get any answer yet.
No. I only wrote in int. They are sending me in en and now you are sending me back in?
You were using translator and I thought it be easier for you to state your case in another channel in your own language
French is unfortunately non-existent on your Discord server...
Okay anyway, do you still need help or did you get help from another channel?
please be patient, someone will check your application soon. keep in mind that you will only get a response if you are accepted. and yes, unfortunately the Kurdish Application is closed.
I meant user
It does not work
I don't really need help.. I managed to set up the Bot by my own means with the numerous available options 💓 however, I have a question regarding the 'welcome' message. Could the developer(s) potentially create buttons and selection lists in this part of 'welcome' so that users can validate certain conditions and inherit a new role in the near future? I think the idea is cool. Any opinions?
All good and you can request that feature in #1234622065810739291
Of course 
hi i had 2 mil credits and i left dc for long time and i come back and i have 295
i look at my transaction
i didnt send any money to any one
what happen
my last transaction that i became 2m
am i trippin or somethin
Do you have any attached screenshot?
Si si, y'a bien le français ici.. Pas besoin d'être comme ça envers le staff ils n'ont rien fait..
- je ne vois rien dans #support-int .. N'hésitez pas à me mentionner dans #support-int si t'as besoin d'aide.
Bonjour,
Je ne pense pas avoir été mal poli....
Et cela a été le cas,
Je m'excuse sincèrement du plus profond de mon coeur!!!!
Merci à toi pour ton retour.✌️
the answering machine is not working
#faq > Welcome and Goodbye > 1
Hello, I think I have an issue with probot. I haven't used Probot in months to maybe a year (might be more) and I tried doing Daily, but here's the message I got
Did I get banned or something 😭
@crisp ore
Did you need help?
Known issue at the moment
Not for now
What do you mean?
Ok ty
i want support
Heyo! How can I help? :0
i voted on my friend account and he got credit and after that i voted in my own account that im talking with you now and i did not receive anything
it’s an issue related to Top.gg end can’t do nothing about this problem for the moment
@steady blade check your dms gng
Did you need help?
hello i had over 2million credits now its 236 whats going on
Hey, there has been a credit reduction, see #1391766492147879996
only for https://probot.io/premium users
How can I apply for staff
you can’t
here
we are not looking for more support members for the moment
Contact @nocturne flax
where did my credit go ?
Hi, why don't these two buttons work? I've done spam and duplication tests, but it doesn't work.
credits got reduced mate
hey, make sure that the bot has all permission and his role above all the others
yes
but it really doesn't work
i’ll double check that with the developers and reach you back
may you send me your server via dms
Yes
thank you
nw
My automatic messages just don't work, I gave him the maximum position and checked permissions but he just doesn't respond-
the maximum of automatic responses is 200
How can I get the pro bot to put roles automatically on to a new join person in a server ?
Why can't I see my Server on the Serverlist at the dashboard site. I have the permission to host the Server "Manager" but I'm not the owner
<@&675070424748654593> 
heyy, i always had this feature active to prevent people sending invite links, but since 2-3 days people now cant forward messages into that server, e.g they use a bot on their server and want to show what they got but that get blocked now. even tho i didnt change anything? 😭
e.g
<@&675070424748654593>
by setting up auto roles module
you can find the feature on your server dashboard on probot's site
you will need administrative permission to be able to see and change probot settings on servers
it's more about how forwarded messages work for discord. very likely that discord treats the forwarded messages as links to said message, which has the same link format we use to block server invites
<@&675070424748654593> does anyone know why it's impossible to add a light blue heart (🩵) as a reaction?
same with 🩷
and 🩶
Hi, i'm wondering who can use these command on the leveling system.
Is there a off switch for member to use these command?
Thanks Support team 😁
<@&675070424748654593>
hey, sorry for the delay i suggest to add the heart emoji to you server manually by installing the emoji in a png format from google, make sure probot has all permission required, thanks for the report tho i delivered this case to the developers 🙏🏼
hi hi, sorry for the delay, you can click on edit button them whitelist the members who can use the command
I need setting up the welcome
Welcome and goodbye messages play a vital role in establishing a welcoming and engaging community on your Discord server. These messages can make a new member feel valued and provide a sense of belonging. Similarly, when a member leaves the server, a well-crafted goodbye message can create a positive impression and show that the server values th...
Hi, I have a problem Does anyone know what to do because I'm a bit lost. lol
I can't see my server roles in the dashboard
1 - Go to your server settings.
2 - Next, drag the probot's role above all other roles.
3 - Finally, refresh the page and you're done!
Thanks!
my pleasure
hi for some reason my daily is on a 2 years cooldown <@&675070424748654593>
im i blacklisted or smth?
hey use https://probot.io/daily directly
okay thx
nw
how to give one role to everyone in one time
@quaint sentinel
hello?
/role multiple give_or_remove:
Sry
no worries pay attention next time
hey everyone may i ask whats the matter with probot deleting messages that has links in it? i dont have the links feature enabled
our bot is logging the action does not mean it's our bot doing
check for the same feature from other bots from your server
you can set up the feature from the site dashboard. check out #faq (N-Z | Welcome & Goodbye) for a bit more information
by setting up command aliases from the dashboard
go to https://probot.io/dashboard, select your server on the left side, to the module with the command (moderation - timeout) and add your preferred command trigger (the bot will respond to the exact entered phrase as command trigger)
I tried using the /mute text command, but the person I used it on can still type.
I want to mention that the ProBot role is at the top, the Muted role is above the Member role, and on the text channel’s permissions: @everyone has send messages set to X, Member is ✅ for send messages, and Muted is X.
I don’t understand what’s wrong — can someone please help me?
the member role is overriding the muted role's permission
discord will proritise allowed permission instead of role position
So what should i do? If i put member role on / they can t write anymore
you can just allow send messages in server's role permission setting instead of from channel permission settings
per channel permission will override server permission
In the server role permissions there isn’t any section that says ‘Send Messages’.
Thank you !
send messages and create posts
Ohhh, let me try
I enabled Send Messages for the role in the server settings and set the role on the text channel to /, but if I do that, I can’t type anymore, no matter if the user is muted or not.
the permission for member role (and everyone role) set to enabled in server setting, then in channel setting, set both as 
Hey, I’m a Premium user and wanted to ask, if I want AutoMod to mute anyone sending the same exact message across multiple channels, is that possible? It doesn’t seem to be working for that case right now.
<@&675070424748654593>
max_response_limit_reached
^getting this error on Auto Responder. I've lots of auto responses, but i've never seen this message before. Havent used in 2 years
Help would be appreciated
there is no feature like this in our bot for the moment you can suggest that here #1234622065810739291
hey, 200 is the maximum number of the auto responses
Thanks for the reply. I deleted an autoresponse, and it wouldn't let me add another. Has this limit been established in the last 2 years?
It was changed 2 months ago
Thanks for the info. This kinda f's up my entire server, do you know if there's a workaround or a way to fix it?
Hi there, the roles are not being assigned by the self assign.
When I react to a message, the role is not assigned, and no message is sent, but when I un-react, I get the "No change" message.
The bot is above all the roles that I'm trying to assign, has admin, and none of the roles its trying to assign have manage permissions. I followed the youtube totorial to the tee so I didn't know what to do next and was told to come to this server
Hello, can auto-responder respond to a message posted by a bot rather than another user? I'm struggling getting that to work
No bots cannot reply to each other. This is part of Discord to prevent endless chains
We noticed that you are a premium user, for faster response go to #premium-support
You will be able to increase your limits with premium, it will be completed within 1-2 days.
Send me your server via dm so I can check it out 
As far as I remember we don't respond to bots
<@&675070424748654593>
Have you tried refreshing the dashboard?
If yes, try to create a role then refresh, it should fix the problem, you can delet the test role later
I have created a roll and after creating the roll I also refreshed the Chrome page but it is still not showing.
Create a new role for testing it then refresh
okay
Still not showing.
Can you come any vc?
Sent
@fickle reef
Is the probots role above any roles you want assigned?
If not then it doesn’t show up
🙄
Okay kid, I’m just trynna help
??
The probot role has to be above the other roles that you want it to assign to others
Otherwise it doesn’t have the permissions to do so
thanks
It's running now.
❤️
Youre welcome, maybe hold off on the sass next time
No
My freind told me they did something like reseting the credits
Every 1m becam 100
I had 2m they bacame 259
hii
Hi if you'd like to chat, you can go to #chat-en
Follow these steps
Do subscriptions automatically renew or do we need to manually renew them? I would not like for my payment to go through on the next subscripttion
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
my ProBot is offline
Mine is also offline, should I be panicking?
maybe just wait I think? if it still offline in tmr I'll asked support again =3=
Thank you ❤️ I have just started using it because my previous bot went offline for eternity...
Good morning, how do I set up the server? I've attached a video. What am I doing wrong?
Hello
Same problem. Does anyone know a reason?
well prob is becuz the bot still Offline, I've same issue of that when was goin to fix smth in the dashboard too :^
The bot is down, no need to panic. it will be up when they fix it
I have that problem too.
When will that problem be solved?
Ach I hope it wont be long 🙁 I ove that bot so much!
We're aware of the issues with the public/free bot. Developers have already been notified.
Hello
Bots not working
Hi Anyone else bot not working in there server
Yes I also having lots of headache due to unavailability of this Great bot
Yeah Same I've use load of different bots and Find Probot easy to use
@nocturne flax @nocturne flax ⬆️
@livid hearth hey I have question, can any server owners reset anyones xps related to vc n chat s , or transfer someone's to other , is tr realistically possible
yes ofc !
for resetting use :
</reset:1>
for moving level use :
</setlevel:1>
Can I transfer my xp to my another id in the same server is it possible or do I need server owners permissions or admin permission
you must have administration perms
my pleasure, have a lovely day
Yeahg
why its active like person but not active in this serwer/ and not working ?
@short wigeon
just read the message above sent by Dymi, always read the messages before posting any questions
where ?
im blind
@analog harbor
how long it will take to reapir ?
no ETA
ok gl
thank you, appreciate it
Hello I have a problem with ProBot when I authorize ProBot it doesn't shows the panel the bot is offline on my server too
he is offline
We already know that there are some problems with the public and prime bot, the developers have already working for a fix
@quasi hazel @fallow thicket
Oh ok good to know then, thx
my pleasure, have a lovely day 💕
@sage flint hey Blacku good morning hoping you’re doing well, and I’d hate to disturb you. I tried looking in announcements but I don’t see the bot going down widely.
I think the bot needs to be restarted on my server. Could you or <@&675070424748654593> helo me out with resetting my bot?
Please and thank you of course. Can’t forget my manner😂
@stone bane mate no need to mention the whole support + and admin, just read the messages above sent by me before asking any questions
Apologies mate I just usually ping support when I need help. I’ll make sure to contact you directly.
Just read your messages
it’s fine, don’t worry, what do you mean by resetting the bot?
Sometimes my bot goes down and it could just easily be fixed by you guys restarting it on your end. Hence why I asked for Blacku, she’s done it before for me.
may i have your server ID + invite link vis dms? also what version of probot are you using?
Yes absolutely, and just the public version.
alrighty, once i get your infos, i’ll deliver them myself to Blacku’s dms to do it for you asap
known issue, developers working for a fix
I guess that wouldnt be so fast so i could do mee6 i guess
Love love buh, cheer buh!
all systems will be operational asap don’t worry
my pleasure, have a lovely day mate
ik but i need to setup server now i cant wait really
or i rather wait, is it deadass? premium on everything
well i wait then
we are not mee6 support mate, sorry
i really appreciate your patience
so i cant solve it ? there is no way? the devs must do it?
it’s a problem from our end, can’t be solved from your side
boraight
is there any estimated time?
unfortunately there’s no ETA for the moment
known issue, developers working for a fix
the bot will not work?
will be fixed in a couple of minutes
nah you all good
nice
YAAAH!
*Don't mind me just inconspicuous cheering 🙈 *
ofc 🫶, don’t worry i'm here to help anytime
It has to be hard, to pay atention to all the people...
yeah, it’s fine when you get used to work here for ages
But still, I really appreciate ur work ❤️ u are awesome!
I can't find anything on probot to suggest that premium fixes this issue. Autoresponder is also said to be unlimited, not limited at 200
that truly means a lot, thank you 💕I really appreciate your kindness as well, you’re phenomenal too
we changed the limit recently
thanks, anything i can read up on to see what my options are?
It's still not unlimited with premium, right?
Don't even mention it, my pleasure O:). I just somehow always feel like, the people are getting your help and they don't even realize the time and effort you spent on it.
And I think you should be reminded more, how special and important you are ❤️
yeah indeed, but soon will be limited too but not the same as the default version
🙏🏼💕 i’ll be happy if you could say that here #feedbacks i really appreciate it
thanks, thats helpful. Would you have a range of how many it'll have available? Unfortunately I'll need it to be extremely high if Im to use it, as it's my primary reason for using probot.io
ON IT!
we don’t have this information public for now but ill ask the developers for this and reach you back
It hurts when probot doesn't work
don’t worry!! will be fixed soon
thanks very much, nice one!
Thanks for your efforts
my pleasure 💕
nw, have a lovely day as well
True
pro bot not working why ?
known issue, developers working on it, sorry for any inconvenience
the bot shows offline on my server and doesnt respond to commands
and works on other servers
Would you mind reading the messages above yours?
yes
but he works on another server
so he works on some?
but not others
is that correct?
If you say so, it would be correct
okay
because i am an admin on 2 servers and he is online on one
and when would i be able to use him aproximatelly?
Was about to ask the same thing, any ETA on when it’ll be back online?
unfortunately there’s no ETA for the moment
hey, just state your issue right away
"no eta"? cmon man, a day? a week? a month?
i cannot understand how in some servers works and how in others doesnt
i’m not a developer so i can’t predict the exact time sorry mate
it’s a known issue with the shards
Hi
Has the bot been fixed?
hi hi, not yet ^^
Thanks
nw
unfotunatly
Has Probot currently a disfunction?
It doesn't react.
ye
it's not online
might just be broken then, normally it has issues with being online
Does the Staff know that?
yes they know
did probot just shutdown? (proof that it is setup)
hey, you still have the same issue?
yeah
I also have the same issue
i think the bot is down
oh okay
I need help in my server probot is not working.If i go to the online page he say You have to setup this server.But if i do it it doesn't work
But in other servers it works
It works for u now?Because it's been like this for me for 2 weeks but I thought it was a bug
😭
well, it’s a known issue, developers working on it
credits are reduced recently read #1391766492147879996
just wait until the bot gets fixed
okaaaaaay
thanks
my pleasure
can you please fix it 🥺🥺🥺
it works now thanks
nw
Works for me 2 ❤️ thank u!!
Oh my god probot it's working thanks
<@&675070424748654593> Hy I am creating a GTA RP server and then I would like to create a command so that the player enters "!RPname Bob wood" and that it does the command to change nickname to Bob wood how to do it and is it possible
np
hey you meant when someone joins it change his tag?
like my nickname is HugoLem15 and I have to transform it into automatic with the bot in Bob wood
yo how can i check edited and deleted messages
<@&675070424748654593>
sorry for ping if it bothers
there is no feature like this for the moment
#faq logs
can anyone se if i made level system right?
pls
<@&675070424748654593> sory for ping
How do I create this? Do I need to own premium or?
I would love to have these (Rules, announcements and maybe a server guide) thingies on my server as well…I just really dont know how to do it
did you try to search on google or ask chatgpt?
Hii
hey, send us a screenshot of your leveling system settings please
hey, it’s a question related to discord, use the #chat-en and ill be happy to tell you how ^^, this channel is only for probot related questions ☺️
do not interfere please read the channel topic 🙏🏼
hi hi, how may i help you?
sounds good
so i made it right?
yes
ok ty
my pleasure
oh sorry, sure ❤️
no problem, it’s fine 💕
come on guys repair it
Good morning! I am having issues uploading an image at the bottom of embeds on the dashboard. I know I've got the correct dimensions and size of the image, but it still keeps giving me an error saying "error, please try again later". is this a currently ongoing issue? apologies if so, i've just recently picked up probot again.
it’s already repaired, check now
will sure do
hey, what’s the size of the image please
2000px x 1210px, abt 2.2MB
i believe it must be less than 1MB, try resize it
rip okay, thought it was 3MB
tysm
yeah, we’ve updated everything recently, my pleasure, have a lovely day
Change Name Me In server Raidup99
no, boost the server
need nitro
buy it
Change Name
<@&675070424748654593> Hi everyone! I’d like to ask for help with the following issue. I purchased a premium subscription for the bot so that I could customize it, so I bought the $10 version. The payment went through successfully, and it even showed that I became a premium user, but it doesn’t allow me to invite the custom bot to the server — it shows “unknown application.” Also, the bot customization doesn’t work. Could you help me with this?
We noticed that you are a premium user, for faster response go to #premium-support
why is it still not working? I can't add a bot on discord
Hello, I need help setting up the server. I can't get the premium bot onto the server without errors. It keeps telling me that the bot hasn't been invited yet, even though the bot named Mom is chilling on the server.
We noticed that you are a premium user, for faster response go to #premium-support
He’d
Having an issue with my leveling system. Whenever a user ranks up, it doesn't automatically assign them the next role in the system or even remove them from their previous role. I have it setup that when users join the server, they are not assigned a role until level 1 (new spawn) and I'm not sure even that works. I attached what I thought to relevant screenshots. I've tried deleting and re-doing all my roles but I can't figure it out.
I think maybe I solved the issue. I realized that I set it to text+voice to level up, but users have only been leveling up text so they never received the reward. Is that why?
But now my question is, if I set an auto role for everybody (level 1 in the leveling system), but the first ProBot level is zero, will that conflict with the leveling system once they level up to level 1, even though they already have that role from the auto role?
or if the auto role is set to my level one role, will they automatically get level one access?
Yes, they will probably conflict, or Discord will prevent you from adding the same role twice. It is always recommended to set it above level 1.
How to add welcome bot
You want to set up welcome or add it? Because that's a separate bot itself
Set up
Gotcha
Follow these steps
Thanks @rich nest deserve a rank up thanks u
Of course! 
Do you have one for setting up the Twitch Notification?
That's not a feature at the moment, sorry
The changelog said it was up 😭 okay thank you
Ohh
900m before, how much is it now?
9m or 90k ?
for what? Credits?
Hello, I want to become a member of the Probot crew
hello guys i have big problem i voted like 5 times probot in topgg and it didnt give me credit at all i wanna my credit
we are not looking for more support members for the moment
hi hi, it’s a problem from Top.gg end, can’t do nothing about it
Okay
can i add music with probot
hello! probot does not provide any music streaming capabilities unfortunately.
alright thanks
you're welcome, have a nice day!
ok thx
my pleasure
thx
Hi
Hi if you want to chat, you can hop into #chat-en
No i come to ask actually
Okay, what's your issue?
I actually asked the same question in ar support but they didn't give me a good answer then the support staff just ignored my message
It was kinda rude but anyway i was wondering why the top 1 in probot have 100m credit
And i was asking, if buying and selling credit is illegal
Why he have a huge amount of credit? How he have it?
What was your answer when you asked?
He tells me that u can have it by voting in probot or just take ur daily credit
And that doesn't make any sense for me cuz u will just have a few amount of credit ( like 1500~3000 )
And that's not gonna help u to have a 100m
So why he don't have a black list?
Who's "he"
The top 1 in probot
I wouldn't know the answer to be honest
, not aware of it
🙂 still not make sense but okay
and next time no need to use multiple channels for asking same question, please 🙏🏼
If the staff ignores me I'm not allowed to ask another person?
yes, you’re not allowed to use multiple support channels, you should wait and be patient, none of our support members will ignore your question, if it’s not stupid ofc
Is it stupid as u see up?
I don't think so, and yes he did cuz when i ask him multiple questions, he just ignored and answered all the rest of them!
That's rude tho
that’s just bizarre when you loop a question, he already told you the answer, no need to came here and re post the same question again and again
And if the answer was stupid and doesn't make a sense as u said that the question can be stupid as well?
I'm not trying to have problems tho I'm just asking u are defending so hard
He didn't give me a good answer then he ignored me
:))
The question has been answered. Further debate on its validity is unnecessary. Let’s move on.
how do some ppl have only 1500 xp to level up while other people have like over 4000 xp required (they at the same levels btw)
hey may you provide their #id please
why?
just curious btw
1327441807768031254
use #id 1327441807768031254 then send me the picture here
both of them
wdym use #id
like js say #id 1327441807768031254?
it’s a command to show you the rank of a user
yeah
its weird how his. requirement is only 1.5k xp
whilst a person just a level above him
for example this guy
his requirement is 5k
oh, there is two possibilities, first it’s a normal bug, second one of them added xp to themselves
it also the xp requirement went down from when he was a level below
he doesnt have perms to do that
i made sure of it
maybe one of the admin added xp to them
im the only one with perms who can add xp
is there like a probot premium that lowers the xp requirement
no there is no feature like this for the moment
hm weird
so theres no way he could've done that?
it’s just a normal bug, yeah, don’t worry
alright
how do I mention a person/rank or channel in a message sent by probot
?
@livid hearth
Name of variable?
check the pinned message by ruru
welcomer variables
[user] ~ mentions the newcomer member
[inviter] ~ mentions the inviter (vip only)
[server] ~ server name
[userName] ~ just says the newcomer member name
[inviterName] ~ just says the inviter name (vip only)
[memberCount] ~ amount of members reached
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
auto responder variables
[user] ~ mentions the member who typed the trigger
[userName] ~ types the name of the user who typed the trigger
[invites] ~ types the amount of invites you've reached (vip only)
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
embed messages variables
text ~ creates a hyperlink
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
so the xp requirements go down when they're reaching level 50?
because for this member it went as follows
lvl 48-49 = 3368 xp
lvl 49 - 50 = 2632 xp
lvl 50 - 51 = 2500 xp
lvl 51 - 52 = 1500 xp
-
For text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
-
For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
-
And yes the 100 is the max for the moment
ah i see but that doesnt explain why the xp required decreases at lvl 50
as i said it’s just a non-fixed bug
ill try and get to level 50 and see if it happens to me
sure
does the cooldown apply for all channels
like if i send one message in one channel
then another message ina. diff channel
will i get double the x
xp
it will count same as you’re chatting in one channel
oka ythank u
np
Hello, i Need support because i can't claim my Daily rewar
Sorry, i am italian()
Change language to English
Heyy, please ask for help in #support-int for Italian Support
Alright.
Done.
How to make mute through pro bot
/mute text user:@minerbabu time:60min
I tryied in my server a lot
Not working
is the bot offline on your server ?
I couldn't change the user's roles. Please double-check my permissions and role position
Like this coming
drag the bots role above all the other ones and ensure it has all permission required
How I can do that ?
1 - Go to your server settings.
2 - Next, drag the probot's role above all other roles.
3 - Finally, mute the user
You can't mute @shefin.
Like this coming
is he higher role than you?
then you can’t mute the ownership mate
also admins can’t be muted
np
hey, im doing a server with some custom messages, but today, when i was doing, it just says "max response limit reached"
Someone knows what it is? I deleted some other commands, but it still shows up
hey, the maximum auto response is 200
yeah, sure, but i deleted some commands and still shows up, or you are saying about triggered?
yes, it must be less than 200 make sure you save changes and refresh your page
ok, thx
my pleasure
hey, i just got a message from our devs, so the limit has been reduced to 100, so you can increase it till 300 if you but a premium subscription
I'm having trouble with my Welcome thing.
Hey, have you attached an image to your welcome message?
We'll it won't show up when people join.
And I set it up corretcly.
I understand, but have you put an image to the welcome message?
Oh I see. Make sure the image isn't larger than 1MB.
Wdym?
Can I dm you the image.
Sure
Ok.
And I'll tell you if it's too large or not
Ok
Ok.
If I clicked on templete and then wanted to change it back to the normal how do I do that?
Also why does the text change?
May you send a screenshot of the configuration please ?
Here is better.
Sure
Dms
Yes, it's working ^^
Oh yes I see
I will investigate this and update you as soon as possible
Ok.
Also do you know where I can find people to help me finsh perms and set up more channels and roles?
I can't help you with that for now sorry. You may check on YouTube how to manage permission for roles etc.
No I mean to find someone to do it for me.
No I don't
, sorry.
Can you?
I can't assist you with that sorry
I just bought the $10 monthly subscription to ProBot to get the Premium Tier 2 features. In manage subscriptions, there a message that says you have to invite the premium bot to have access to premium features. When I hit invite, this pops up:
What does this mean? How can I get around this.
I tried adding the ProBot app to my server once again and it still did not fix the issue.
We noticed that you are a premium user, for faster response go to #premium-support
i have the whole automod section deactivated, but it still blocks people messages?? :c
a server i'm in has it where if a message has a certain amount of reactions to an emoji (like 10 stars), that message will be forwarded to another channel in an embed message
does anyone know how that works? do i need a second bot to do it?
-# example below, if you click 'jump to message', it sends you to the message in the art channel
<@&675070424748654593>
Hi there! I apologise for the late answer.
You might need to disable the rule from the discord auto mod settings as well. Head over to server settings, safety features, AutoMod, ProBot Rule Mention Spam.
Please note Discord AutoMod settings are limited to web and desktop app only.
Hello! That is available to use for free with ProBot. You can enable and configure it by going to the dashboard, select your server, starboard.
hello, i have something to ask here, sorry if im disturbing any of you guys at this time but the thing is
I know this isnt big issue for lots of people or most of the people, but I am in this server where they require probot levelling system, and yes I do know that its a old bot but the thing is while looking at these level system, someone with higher level role and level had less xp to get to another level than the members with lower level, so I asked few moderators in that server who claimed that it could have been something premium to trigger extra xp's in other servers that require probot in the server and I want to know how this works and where to find it
hi hi, for text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
but for the levelling up, someone was higher than a certain member but still had a lower xp to level up how does that work
may you provide some screenshots using the/rank command?
read this conversation between me and this customer you will understand more @floral wharf
so its just a bug?
indeed
how come he got it..
Can i get the invite link
?
In the preceding message, I have already specified the time. Is it not clear?
So if ur talking about it its just better to talk 2 to 5 minutes oer message instead of just continuing to talk
I expected a more constructive approach, but since your concern is already resolved, there’s no reason to continue
@livid hearth Hi
hi hi, how may i help you?
Add friend Request Accept Ok
#chat-en for non-probot questions
Can anyone tell me why I can’t see the server I’ve added it to in my dashboard?
hey, does the server belong to you? you must have administrator permission to access the https://probot.io/dashboard
Ah rodgie I’ll get that sorted thank you
np
hello, hjow much XP does a user obtain in voice chanels please?
like whats the rate, for /top
Hello, I need some help, please. To make it short, I created 2 stream roles: one for YouTube and one for TikTok, so that streamers can post in their respective categories. In ProBot Automoderation → Link Spam, I added the YouTube and TikTok links so they wouldn’t get timed out, and I set permissions so that only those 2 channels can post links.
However, if someone posts a TikTok or YouTube link in another channel, e.g., chat, it doesn’t delete the message or time them out, and the same happens for other links. How can I make it so that only the links I added can be posted in those channels, and any other links in other channels get deleted and the user timed out, as I’ve configured?
If I leave the regex here, it deletes messages with YouTube and TikTok links, but the links are added to the ones I’m allowed to post. However, if I change the regex, members can post YouTube and TikTok links, but they can also post them in other channels.
hi hi, for voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
Purchased premium and it isn't showing as registered anywhere except for my bank
Oh, sorry to hear that! Let me open a premium ticket for you 🙂↕️
How do I setup probot?
When I want to get the daily reward, I get an error message. Connect with support.
hey, did you tried claiming the daily using multiple accounts?
hey sorry for the delay use :
for tiktok : https://vt.tiktok.com/*
for youtube : https://www.youtu.be.com/*
Hey 👋 i want to apply For the staff an be an english supporter.
hey, we are not looking for more support members for now, sorry
Ok 👌
Describe your problem
I want to make a server where the bot will make a button or emoji that if you click on it you get a roll, but I don't know how to do it.
Can you explain to me how?
@fickle reef
That's called Self-Assignable Roles, check our #faq and if you any other questions about it after reading let me know.
Okay
Thank you very much for helping me.
You're welcome, have a nice day
You too
hm
In allow words or regex?
Did they put a response limit on probot?
...
Done with it yet?
why cant i add probot to my server
Explain please?
not letting me slect serevers
Hmm do you have the permissions you need to add it to the server?
i added
What
is this the one
i added whats the website for dashboard
Ohh
Try the link I sent, should lead you to the dashboard
can i mebed the image withing the welcome message
can i welcome preview @rich nest
can i change the color of button
<@&675070424748654593>
Hello @nimble lagoon ! you cant preview, yes you can add image withing the welcome message , steps
can u join my server so i see how it looks
There are no other colors, this is how to change the color
yup
Yes.. send dms
Regarding this message: #chat-en message
These are all things that never happened and somehow got logged
hey, known bug, are you the ownership of that guild?
yes
it might be someone joined the temp channel and left at 5 am don’t worry about it
i didnt enable temp channels tho
and interesting-tools never existed in my server
i’ll check this with the developers and reach you back
Hi, I have a problem with the **PRO bot **t. When I enter the site, it says that the country does not support coverage.
hey, may you provide screenshots please
okay
I don't have the** energy** to go back to the site. When I get back home, I will send you a message.
if you are here for trolling i will take action against you, next time do not repeat this childish behavior please and use your main language support channel
@livid hearth So if ive set pro bot to give a new rank at 1 month of voice use, what sort of XP would that be?
Hey hey, I have my own language, but I am learning English. It is considered language development. I apologize for the inconvenience.
I am upset, my dear
it might be between 86,400 and 216,000 XP depending on your cooldown tho keep in mind you’ll still need a small bit of text XP to trigger the role update
Thanks
nw
that might be way to high for what im looking for may need to lower it to 2 weeks, will members auto update roles based on an role reward xp change?
they are able to get the role once they reach both level required
Hi
i need support asappppp
c
i never gave my credits to anyone why i lost all my credits ????
@mossy summit
Credits were reduced
and im not getting my money back?
With what
Nothing I can do about it sorry.
Yours wasn't the only one that it happened to
We had a whole crisis with everyone coming in here about their credits so I think you'll be fine.
About two weeks ago now or longer? I haven't kept track but I know its been a while now
but bro my friend had 23k and now he still have 23k why my money vanished
I wouldn't know what to tell you
What account? Your discord?
Ok
But I want you to be deleted right now
And I want you to know that I do not have control over your account nor anyone elses
So that's on your end
ok thank u
Yep np
hey, are you trying to claim daily rewards from multiple account ?
AND ALSO IM FACING THE VOTING PROBLEM AND IM NOT GETTING CREDITS FOR VOTING
the voting problem is related to Top.gg end, can’t do nothing about it
AM I THE ONLY ONE WHO IS FACING IT ?
and what about the daily reward prob
from what ive found out
known issue for the voting thing you mentioned
use https://probot.io/daily to claim reward
@floral wharf It would be super helpful if you could send your messages all at once instead of one by one please 🙏🏼
alright
and thanks for the info appreciate it
try from another browser next time using https://top.gg/bot/probot/vote
i got forbidden
the reason why you’re getting thsi message is that you’re suspicious to be a bot/alt, the only solution is to wait and be patient
ok
why did i got blacklisted randomly?
not this acc tho
contact @nocturne flax using the blacklisted account
Hi I lost 1 Million credits for no reason
hey, credit were reduced check #1391766492147879996
How do I set up action log
you can’t i just said that the credits has been reduced
#faq > log
Why it’s reduced
high staff decisions
That one who got that idea is literally dumb
ahead to #feedbacks you can leave feedback about the credits deduction
No
hi i have a problem
hi hi, how may i help you?
okay so i used to have 2m credits but i left this account for a year soo when i got it back i got zeroed
if u want to ill show u the transactions
as i said in the message above credit were reduced check #1391766492147879996
thank you for ur help
my pleasure. have a lovely day ^^ 💖
you too
Hello
how can i reset all stats?
all time when i try, the command need to set user
i cant type all
/reset type: text/voice target:@everyone
Hii
hi hi, how may i help you?
go ahead
