#support-en
1 messages · Page 229 of 1
i am looking into why this happened, i will let you know soon.
glad to help, thanks for using ProBot! have a nice day :D
no problem, hehe , probot is the best discord moderation bot and protects my server from DDOS :)
do you know how long i would have to wait?
hello, can you please make sure no role is in the "No XP Roles" on the dashboard > Leveling? i also suggest setting your level to 9 and then talking a little bit so you can get to level 10 and the bot can see the xp you used.
not long, answered already ^^
can you check my second suggestion please? i believe the bot needs to see you go from the previous level to the target level, since it needs to type the previous level in your text message as well.
that going to be quite hard since the discord isn’t open to the public
up to now it only me and the owner
unfortunately the feature isn't meant to be tested and that is the only way. though if the settings seem correct then it is probably fine.
ok i will try if need be i will use my spam bot until it does it
another question is there a way to set where it will say you have lvled up or have i already set it up?
that is changeable inside Dashboard > Leveling > Text Leveling Up Message.
ok so my friend just leveled up to 1 so i can check if it working through him correct
currently no, since you don't have a reward role for Level 1. but if you add one for Level 2 (next level) yes you will be able to.
i have 1 5 10 20 50
i looked at his roles and he got the lvl 1 roles after he leveled up
yes, then you are.
awesome, then it works ^^
is there anything else i can help you with?
not rn but thxs
you're welcome, glad to help! have a nice day!
Not sure if anyone can help or steer me in the right direction, was wondering if their is a way I can set up a reaction role that will auto kick someone when they click it.
Really would appreciate some help if possible, been trying all day
our bot has no designed feature that can do that
Ok, have you heard of this even being a thing? Just not sure if im wasting my time trying to figure it out
never in my time using discord but it is possible. either a very niche feature that only a few bot has, or you can just make yourself a bot that can do that
I have wondered the same from time to time, but, when I discussed it with a friend, we decided if we ever did it, we'd do it as "don't take this role unless you are a bot and not reading the instructions" and then manually kick those who took it hah
We noticed that you are a premium user, for faster response go to #premium-support
I have that problem a lot too, sometimes refreshing the page ( few times) will make it work. I used to assume it was a browser issue, but the problem persisted (for months) even when I took it to another browser. Start with trying to refresh the page though. hope that helps
Okay @trail mauve my Question is how can i get the Bot in #commands that he Write down the Levels automaticly
In my Server
Whats the mechanic
Can you tell me which levels are you talking about?
I mean that the bot Write the User Levels automaticly . How can i get This in my prvt server. Whats the cmd @fickle reef
Can you tell me an example? Because I don't really understand what you mean by levels
Do you mean the level up message?
Yes
You can read this and learn here: https://docs.probot.io/docs/modules/level_system
Thanks 🥲
You're welcome, let me know if you need more help or have more questions, have a great day!
Can you please remove my Announcement role
It's so annoying to have
I hope the administration will intervene. I had 100 million credit and now I have 10k. I was supposed to get 100k like other people. I want to get 90k.
Use math power. You have correct credits amount
Hello, I wanted to know how to to show ID background using probot commands?
Hi use command /id
Hi, read the channel topic
any support?
We noticed that you are a premium user, for faster response go to #premium-support
#support-ar please
how can i become a staff member
we are not looking for more staff members
How do I make it so when I am tagged it gives a response with the autoresponder? Tried doing <@tag> and @+imclin (without the + cuz it will type it automatically)
Like if someone @dapper kettle's me, make it respond with "Please don't ping this user."
If someone has the way to do it could you please tag me so I know someone responded
When i attempt to login to my discord account to manage server settings on safari it just does nothing
hey you can try <@user_ID>
hey, may you elaborate
try from another browser
may i see your input auto response please, provide a screenshot
of all of them?
that one doesn’t work
Yeah none of them work
screenshot one of them
try ID only
for the moment you can’t add mentions as an auto response
Ah dang
@nocturne flax
55 years?
daily is not available for everyone at the moment
what are the causes of blacklist?
<@&675070424748654593>
okay, thanks , I found the reasons
what happend to my credits????????

Where can i do automoderation so he can kick bann mute warn if someone says bad words make links about other server or spamming
<@&675070424748654593>
- Go to https://probot.io/dashboard and log in.
- Select the server you want to configure.
- From the left menu, go to AutoMod.
- Enable the module and choose the rules you want.
Thanks

Best bot
Do i need premium for it?
You may need a premium version for some things.
Do i need it for automoderition
No
@gray schooner
Can i text u privat and u say what i should press?
I will send a video now..
Ok thanks
All support should remain here
@lunar hawk @gray schooner
I know I meant to send here
Gotcha
Thanks
Hey, i did setup everything on leveling roles for only VC but for some reason it is not working. am i missing something?
Is 42 people for 1 month good?
Have you enabled Voice XP within ProBot?
One question
Can you explain more?
i believe so since they getting XP
You have to choose your own server, brother.
Oh sorry for these questions
Moments
Make sure Voice XP is enabled on the general Leveling page. Without it, ranks won't work, even if you set them up.
let me see
No problem, you are welcome anytime 🤍
Ok
How can i disable xp voice in my general channel
i don't see the Voice XP option
- Go to the ProBot dashboard and select your server.
- Open the Leveling settings.
- Scroll down to the Voice XP section.
- You’ll see an “Ignored Channels” list — add your general voice channel there. https://probot.io/dashboard
minutes
Thanksssss
🤍
Sorry I meant this
Make sure the bot has voice permissions in the room, make sure the bot ranks are higher than the reward ranks
So you have to try to reach a new level, for example: level 10
first one is at level 5 and here
he is already L8
After activation?
Try again
correct
i did, i guess i will back when anyone hits L5 or L10
also, if someone hits the L10 role and they dont have the L5 one, when they reach L10 bot will add both roles? 🤔
Yes do it and tell me
Yes
But if he doesn't have a rank to begin with (before activation), then he won't be given the missing ranks.
i did set his level to 9, lets wait till him ranks up
This is because the ranking system in ProBot only works when you reach the required level, it does not check previous levels.
Ok..
still didnt work
I'll try it on my own, in a few minutes.
Well, after many trials, this problem might be from the robot itself, so you need to contact the development team or technical support to review that version and find a suitable solution.
rip, is there a channel to do it or who i need to DM
Here or @nocturne flax
Ok, ty
🤍
Hey, do you need help?
I don’t think so im gonna try now the probot
Thanks
I have a question
I can’t go in that link what u send me i need to verify where can i verify
Do you mean the ProBot website?
Do i need to select bad words?
Or does it do automatically bann block for bad words
?
You mean the Automod feature?
Yes you need to
Hm ok do u have some words for me
Can you send a picture?
I have it in german u won’t understand it
It might be duplicated text feature
Does the bot just block and do timeouts or how can i do that it can also kick bann
Yea what is this
For now it only does that, you can kick or ban the user manually after it comes into the logs
It's when someone repeats a word, a sentence again and again, like this
Hello Hello Hello
Well it depends on the situation and the user
I am glad to help you, thanks for using our bot, feel free to ask any question anytime, have a great day
Thanks u too im trying to do a good server about grow a garden and steal a brainrot with 24/7 stock also i worked hard but it doesn’t seems like many people are joining
I need something to have more people but i have nothing and i need someone with much people in a server who can help me and says his people joining
Well good luck with your server, I hope you create a community and have a active and engaging server
Thanks but do u have some idea for my server to habe more people or can u help me getting more people
Yeah but don't ask the people here or in DMs, unless they ask for your server link, you're welcome
Thanks
ياخي ذا
#chat-ar
<@&675070424748654593> even with both youtube.com and youtube.com/shorts on the whitelist, the whitelist allows absolutely no youtube links, or any links whatsoever. any fix for this?
Hey
Due to some problems, your settings are not being saved. Discord Settings -> Safety Setup AutoMod -> Select links rule and try adding youtube.com to the Allow words and phrases (optional) section that appears there
well they were set up as shown until i changed them, and then apon re-testing ,the same results occured- the link was not allowed to be sent
Yo, how do I activate the nebula script the bot sent me here
https://youtu.be/, youtu.be, http://youtu.be/ Would you try these? The whitelist URL is a bit confusing, so I don't remember exactly which one needs to be added
same results
strange
https://youtu.be , http://youtu.be , https://youtube.com , http://youtube.com
Finally, can you try these?
how do i get the bot to create the reaction roles text?
<@&675070424748654593>
#faq > Self assignable roles > 1
my daily xp has been stuck on 0 for 2 days now. Is there a solution?
only the text xp tho
#support-int ^use your own language support channel please^
when probot resets for weekly voice / text xp ? friday night or sunday night ?
It resets every week at UTC+0
weekly: every Monday at 0 UTC
daily: UTC+0 12am
Hello <@&675070424748654593>,
How can I mention a role in an embed message?
Are you sure you want to do that? Due to Discord limitations, even if you mention the role inside the embed, users won't get a notification.
The format is <@&RoleID> anyways
Thanks!
hello there! temporary channels currently only exist for text channels, not voice channels. you can check that out in Dashboard > Select your server > Temporary Channels.
hang on a minute please.
k
yes, that is possible by going into the dashboard > Select your server > Temporary Channels. then, you can use the /temp commands, for example /temp on, to manage the temporary voice channels.
ok, thanks. It worked
glad i could help, have a nice day!
Does probot have vc leveling?
hello! yes, it does. you can configure both text and voice leveling inside the dashboard > Select your server > Leveling.
Is there a way I can disable text leveling and keep vc leveling?
i'm afraid that is not possible.
sure
same luck
i'm really confused
here's what it looks like @urban crystal
(just now realized, but my apologies for the double ping)
https://www.youtube.com/
same results, unfortunately
Unfortunately, there's nothing I can do for now. I think the Discord AutoMod works differently
what can i buy with the cridet??
ah well that's alright- i appreciate you trying anyway
thx
how can i earn credits
<@&675070424748654593> ^-^
Hello, you can earn credits by Voting and Daily rewards
https://probot.io/vote
https://probot.io/daily
i added a level reward to my server for level 5 and a bunch of people are already level 5 and above but it’s not giving the role to anybody. how do i make it so that it gives the role to people?
<@&675070424748654593>
how long does it take for the credits to come in after voting?
usually within a few seconds, didn't you get the credits ?
Bo serverakay mn black list krawa
hich agarek haya chak bkret
<@&1402526716471148595>
#support-int please
So when I go to Warn somebody it tells me I cannot, and the only person who can do it is the owner I don’t know what’s wrong or what I need to do to fix <@&675070424748654593>
could anyone help me with bot doesnt counting xp?
is a cooldown?
im trying to send messages to test but doesnt count
Hello <@&675070424748654593>! I recently had a person with bad intentions join my discord server and send discord invites to inapropriate discord channels. Due to that, I implemented ProBot's Automod for Discord Invites. However, I'm trying to create a temporary role that allows members of my discord server to temporarily gain access to post discord invites. I created the role "Temp Invite Access" and disabled the role under ProBot's Automod for Discord Invites, however, messages that include discord invites are still getting Automoderated even if the user sending it has that role assigned, is this a know issue, or am I doing something incorrectly?
when I add the bot to my server why wont the server show up in my dashboard
<@&675070424748654593>
<@&675070424748654593> I’m trying to fix my servers “Left” channel so it shows the display photo as well as the display names of the individuals that leave my server.
hi there! if an error message appears saying you don't have permission, warnings require the Kick Members permission inside Server Settings > Roles > Your Role > Permissions. if there is another error message, let me know.
hello! if you mean the leveling system for text, there is a cooldown of 1 minute before each message is counted for xp. if you send a message within one minute of another message, it won't be counted.
hello! there is a known issue with Discord AutoMod itself, not in ProBot's dashboard. could you try setting the same settings inside Server Settings > Security Settings > AutoMod?
hi there! what can i help you with?
hi there! can you please make sure you have the "Administrator" permission inside Server Settings > Roles > Your Role > Permissions? that is required to use the dashboard.
hey there! is there anything i can help you with?
hey! you can configure that by going into Dashboard > Select your server > Welcome & Goodbye. There, you can add the image that you want and add the display name of the users. however, keep in mind that adding an image is only possible for joins, not leaves. for leaves, you can only add a message.
I was trying to make an announcements chat but i can't
can you tell me the issue briefly so i can help please?
Why I can't take daily and vote?
Hi how can I write the probot in channels for example for rules or something like that
Could you help me please
hello! is there any error message you're receiving? can you explain the issue you're facing please?
hi there! ProBot does not have any feature where you can command it what to type, but you can always suggest features in #1234622065810739291 and maybe it'll be added soon ^^
But I saw that some people wrote with probot in the channels
the feature you saw is probably "Autoresponder". you can enter a phrase or word in the dashboard and then write below that what you want the bot to say when you or anyone else says that phrase. would you like me to tell you more about it?
I wanted to use probot because one can write rules or something like that on channels
you can do that with the Autoresponder feature i mentioned above.
i can change?
i'm afraid you cannot change that, it is to ensure no spamming happens.
So you can not write in the channels with the probot
you can, with the Autoresponder feature i mentioned above ^^
you can configure it inside the dashboard > Select your server > Auto Responder.
i'm afraid we don't have a german support team currently, i can only help you in english here.
Have probot in German
we unfortunately don't offer either support in german or translations in german.
Try now
i'm sorry?
But could you make it so that man can write with probot on channels no matter what message
i'm afraid this is the closest we have to what you're asking, Auto Responder should do the job though.
exactly, now you just have to click "Antwort Hinzufugen" and configure it in the box that pops up.
Tnx
you're welcome, glad i could help! have a nice day :D
@dull void I went on it what should I do now
Hello
at the first box you can write the triggering phrase, and at the second box you can write the message you want it to send. for your use case, i suggest you enter your role in "Activierte Rolen" so no member can trigger it. then, write the triggering message in the channel that you want and the bot will send the message.
hi there! how can i help?
Ok tnx
Thank you and have a nice day
you're welcome, you too!
Tnx
hello there, I have some issues with my credits, Well I should have had 3.4M and now I have 342 Credits, and that's not possible cause it all was transfers from friend and daily collection, so I need this issue sorted
There is no issues, check #1391766492147879996 message
How long do messages get stored in the probot cache?
discord does not specify an exact time frame for how long messages are stored in the local app cache
try now via https://probot.io/dashboard
I want help
how may I help you?
I get banned from pro bot website
This happen every time I try to claim but I haven't claim or receive any credits
Are you using the same account? Make sure of that
If one member scammer give him example1000 credit
Can i take it again ?!
could you please elaborate further? I am having difficulty understanding your message
Ex: i give to one 100k credits
Hell give me block
When i trying to do report
The credit reversed to me ?!
no, we are not responsible about those kind of cases
#faq > auto roles
thanks
my pleasure
okey thanks
no worries, have a nice day!
Why credit zero all discord?
#support-int
How do I make logs for my server what is that command
How do I add logs to a certain channel
Thanks
np
Hey Guys can the support refresh the leveling system?
(that the bot check the levels and give the user the role without the level up event)
<@&675070424748654593> can you help me?
Are you no longer able to play music with the bot, cuz I can’t seem to be able to do it anymore
Hey, no there is no music feature anymore

It has been a few years already
Why it's saying wrong token and opens up a pop-up window to authorize? and it still doesn't work even after authorizing.
Hello, I am trying to use probot to track joins/leaves. I’ve used this before but it’s failing to show the specific server in the probot dashboard but shows the other server i manage there . It is in the server , when I use / help and “add to server” it loads and then fails.
Hi, can you make sure the bot has the right permissions when you tried setting it up?
trying now thank you
No worries, let me know if it works 👍
still says client side error and has all perms
Would you mind showing a screenshot please?
Hi I am clicking that continue to discord and authorizes but this still is here, I really don't know what happening
Its do that for 5 seconds and again that button
This is what it brings me to
Hm what if you try another browser?
Oh
That problem is a precaution against security and vulnerabilities, by switching to other modules, our website probably reads your access key again
I just tried safari and had the same issue . Chrome was used previously. Any suggestions?
it joins the server but never shows up on dashboard
@rich nest Can you help me please?
Check if the bot is working on your server with any command, and hard refresh your page
Access this URL and try accessing your server again.
https://probot.io/dashboard
Is the vote and daily issue fixed?
what is the problem ?
sometimes, voting and not receiving the credits
and for daily, same as here
If you can vote now, do so, so I can check
I added the bot to my server but when I entered the website it said that i was banned without any reasons mentioned, please help
i'm using an alt account because this account is in blacklist
can u send a screenshot about that
For the daily, i think we've got another issue. First it says wrong token, and a login pop-up, i logged in again, and then it says forbidden
Some endpoints in the API cannot be accessed by users, but do not worry: you can access the https://probot.io/dashboard if the probot is added
I added it
Is this your account?
okay, you can access the dashboard
alt account, as i said before this account in blacklist
want the alt account id?
yeah
sure 991775230701883533
It worked, thank you so much, you are the best
last vote was 6 hours, and didn't receive any credits
tysm 
This account has been flagged as suspicious
ah, and how can i fix this issue
It is a new account and may have also been involved in any action as a bot before, try with another account
i don't think it was involved with any before, but it will be removed like in specific date or something?
The best way to do this now is to try with another account
may take 1 week
Alright, thanks!
Sorry to bother but how to edit ranks?
What do you mean?
Whenever I refresh my page this appears
Try using another browser
Or just close the current tab and open a new one
I re-open the web but changes do not change
Like when I edit something in discord and then go it's not in the website
What are you exactly editing?
I sat the bot and everything but the levels it says 0/max
#faq > leveling > 1
what about a little help?
Like when the website requiered me to give it a higher permission I do but when I return it still requieres me to do so
Try logging out, then logging it. Also try claiming the daily reward from https://probot.io/daily
Try refreshing the page
When I do this happens
So I re-open the browser and then nothing changes
What are your permissions on that server?
i tried another account, and i got blacklist 😔
I am not owner but I have all permissions
same thing happened but with another message.
You need to be owner, that's why
Alright I'll take a look
ok thanks.
Well, congrats on getting blacklist
Ok
and why is that
Thanks for the help
it seems to be a new protection but it seems to be developers testing it
Yes, we have strict measures
Alright, but we need to know how to prevent
Also, is the blacklist temporary?
Greetings.... How Do You Set Up The Leveling System ?
The Roles And Levels Has Been Set But It Hasn't Been Efficient.
There Must Have Been An Error Somewhere ?
#faq > leveling > 1
If it's not being efficient, please elaborate and provide more details about what isn't exactly working so we can help you.
It's Not Giving The Roles Or Showing That They've Leveled Up.
Help, i gave it all the permissions and made all the roles and it still shows this
Anyone?
Refresh the dashboard
you still having this issue?
you can go to #chat-en for anything off topic, this channel is only for support
Oh
Sorry
I thought this was the chat
No worries!
@rich nest I have been put on a blacklist, and I am unsure of the reason.
Well do you know what you did?
I believe I have been placed on a spam blacklist.
@rich nest
Spam blacklist? you must've tried doing something
<@&675070424748654593> I recently added the rule to block discord invite links, however, this seemed to have the secondary effect of blocking gifs with "discord" in the gif link, is there anyway to make it so just the invite links are blocked so people in my server can send gifs normally?
why does it do this
any ideas ?
@open cairn @gleaming lake known issue at the moment
does it have a solution ?
You can just wait for our developers to fix it
alright thnx
at the moment, you can’t white list specific links because it’s related to a Discord issue however if you want your server members to enjoy gifs, you can simply disable the auto-mod
when i want take to the daily rewards he say please contact the support @livid hearth
What do i?
firstly don’t ping support members, if you have the ability to read you can’t simply read the messages sent by dymi and you will recognize that it’s a known issue, and secondly please use your main language support channel, using this channel doesn’t mean you will get a faster reply
And I speak English, plus I didn’t see Dymi’s message
need anything else ?
Oh okay
Not for you😅
Sorry
Thank you
I wanted to send it to someone else, but I made a mistake in the server sorry
You to
no problem, it’s fine 💕
@sage flint Helo
Heyo! How can I help? :0 do not mention admins
Hello;
I'm not being able to claim the daily reward for the last 3 days on probot.io even after authorizing it access
known issue devs working for a fix
alright thnx
with pleasure
invites rewards only, rewarding your members for being active it’s totally fine
Hi everyone, is there any way I can make an auto reply to a message with a picture?
hi hi, a single specific picture or all the pictures?
all
unfortunately you can’t do that at the moment
It is sad
you can suggest your idea here #1234622065810739291
Day 3
We are aware of this issue
Is anyone else getting DiscordRest error when attempting to update a message from the dashboard?
I have it set to Message not Embed
Hey, please send a screenshot of the embed you're trying to set
Someone Still Hasn't Responded To What I Asked.
#support-en message
Hey, can you send a screenshot of the leveling setup please?
Yes here
Oh you're on mobile
it's actually easier to setup the leveling feature on desktop
It Doesn't Work On Mobile ?
It's Prone To Errors ?
Yes it does work, but it's more complicated 😅
So, What Do I Have To Fix ?
First, make sure the ProBot role is higher than the role you're want to give
It Is, Everything Has Been Set In Place.
I would recommend you to separate voice & text leveling
How ?
For example, put voice level at 0, then add other block with voice level only
Hi, i dn't know why but on probot dashboard, when i go to autoassign roles, i can't see the roles for the emoji. I've already tried to change browser. Does anyone else had this problem and solved it? <@&675070424748654593>
Help
Can You Elaborate More ?
?
Guys, if I want to modify the bot for a specific server, do I have to be the main owner of the server or is it okay to have a rank?? And that's it?
when does top day reset what time ?
Remove all the voice level that are next to text level
Then add more blocks for voice only
I think since the same time the feature has been enabled
uh no its not
Or if it's enabled by default, it resets at the same time the bot has been added to the server
How About The Roles ?
I Set Them Up Just Like That Of The Text Level Up Or ?
Hello , idk if u can help me with this but i would really appreciate it if you could, as you can see my in my last transactions there was no semding just receiving, having a total balance of approximately 196m but after some time it shows right now that I only got 23k
It's Not Working.
Can the two announcements be separated, please! I don't care about the community announcements right now and keep getting pinged about it.
We noticed that you are a premium user, for faster response go to #premium-support
that was 4 months ago
Couple weeks ago the economy has been reduced by x10000
so you had 230m but now its 23k
hello! I was curious as to how points are counted in a server when using /rank.
Is it total time in the call? Does it know when you are AFK for an extended period of time?
well
i got blocked from daily because i repeat it for some times
well i do it because i actually didn't get the credits i got 1 time and i didn't repeat next day after 24 hours i tried but it didn't give me any credits so i spam it to get the credits then i got blocked and j didn't get any credits. Sorry if i did anything that broke the rules.
thanks
please mention when respond
<@&675070424748654593>
used this link
@mighty inlet
Read the news #1391766492147879996 message
@vital crane Thank you broo, my bad for not reading the news
u welcome ;)
I got black list
are there any ways I can cancel the black list ?
there is different?
Yes
i did it from the link but i got nothing
When you click the link , he take you in top.gg.vote
You can vote there
yeah but the credits didnt arrived
If you blacklisted
Not working for you
i am not
Why you are blacklist?
no i mean vote the daily is working
is the vote problem from top.gg?
it vote success but the credit not arrive
Bro it's same thing to receive the money
You can receive 1 time
I don't know , maybe cuz I repeat The daily credit
in my considered I don't think that a reason get black list
Yeah I said that
Voting and daily are no different for your daily receipt
Hello, how do i check my subscription. I purchased a Tier 2. But im not seeing any difference
We noticed that you are a premium user, for faster response go to #premium-support
Nvm 😂
The blacklist will be forever 🧐 ?
Idk how to answer this question.
I speak with the mod .
It's fine u don't have to
Thx btw
contact @nocturne flax please
How do i find my bot id?
We noticed that you are a premium user, for faster response go to #premium-support
By right clicking on it and then click “copy user ID” - you must have enabled developer mode in your discord settings
But if you are asking about premium bot number, it should be displayed in its role name as premium0000 unless you have changed it.
However your premium number is 978
Thanks
hello
my friend's account got disabled because he made a probot copy when well the acc get's disabled
<@&675070424748654593>
What do you mean?
well he made a bot and named it probot
then he's acc got disabled
hello
Hey, let me check with the staff team about this, I will get back to you soon
Hey, it's due to a credit reduction, see #1391766492147879996
⚠️ A new error has been added when receiving the daily reward, which appears under the name Forbidden, and it happens in two cases:
- Exceeding the request limits (Rate Limits).
- Detection that the account is a fake or suspicious bot.
@atomic crypt Please see above.
If his account got disabled, they need to contact Discord support, we cannot help with that here.
its my main account
how come its a bot?
hey I just set up the temp voice channels on my server but everytime when I join a temp channel (after joining the main channel) I get surpressed and I have no clue why that is .. I checked all my permissions and I should be able to speak in that channel with my alt account which Im testing everything with
<@&675070424748654593> can one of you guys please help me out 🫶
When i try to add the probot to my server it tells me i am blocked and need to contact owner/developer to fix it can any1 help
؟
hey, check the category permissions you should enable speaking
hi hi, Add it via this link
are you trying to claim the daily reward using multiple accounts ?
Is anyone able to explain how exactly the leveling system works?
I don't really understand it?
Like the voice and text part confuses me.
hi hi,
-
For text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
-
For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
-
And yes the 100 is the max for the moment
Thanks.
So, how long would it realistically take to get to 100?
no clue but it takes a long time and it depends on your activity
nw
So it isn't like a general XP system that says you need to have 2,000 xp before you level up.
It's a you MUST be level 100 in text AND/OR voice before you can level up?
it’s not required to have level 100 to level up it starts form level 0
read more :
I know. But I was hoping for an XP system, not a level system, cos it punishes people for not using text channel, and using VC intead :/
Oh well
Thanks for the help
Hey, what do you mean by that?
No problem solved thanks for any solution. 
i have 2 accounts
this one and another one only
the other one claimed normal
this one not
@tidal flare!!!
c
Probot freezes at this web
Is there a problem with the salary, he says it is forbidden, what is the solution?
@glossy urchin
@tidal flare
Hey, please read the pinned message for more information about it
thanks a million worked👍
Did u use the website or just the command? U have to claim on the website
My account is one year old, how suspicious?
Hey, is it loaded now?
Hi
Hey, need help?
Contact @nocturne flax if you think you should not be limited.
hey , i used the website i got forbidden error , this is a main account as you can see the boosts badge and its old one
i have 2 accounts this account with the badge and another account i use now cus i have nitro on it
the other one claimed
this one got this
How to set ProBot prefix in my server
<@&675070424748654593>
There's not a way do that
It’s illegal to use multiple accounts/devices to claim credits
No
bro its just 2 acc and they are both main accounts
So u wanna claim credits twice and some other guy has to get the credit once?
i have a question i had like 30M credits and now i have 3K is there's a way to check my history? because i don't think i transferd all of these credits <@&675070424748654593>
i don't remember i've spent them once
Hello, there was reduction being made to all users accounts' credits, check this out #1391766492147879996 message
So the policy is changed now and did anything change in the rules or just the thing that are announced
Nothing has changed, only zeros has been removed, and make sure you go by the rules like before and avoid getting blacklisted
How can You program the probot to Say an message when someone enters an discord server and when someone leaves the server?
@fickle reef
Someone please help
Hey, have you read our #faq ?
I really didn't,i m gonna be fair
It's alright, Read that and let me know if you still need help
Bro,please..
Read https://docs.probot.io/docs/modules/welcome
And you can configure it on our dashboard
https://probot.io/dashboard
Welcome and goodbye messages play a vital role in establishing a welcoming and engaging community on your Discord server. These messages can make a new member feel valued and provide a sense of belonging. Similarly, when a member leaves the server, a well-crafted goodbye message can create a positive impression and show that the server values th...
Thanks!
You're welcome
Subject: Level reward not being assigned despite correct settings
Description:
I have set up a role reward in the ProBot level system (“Gefreiter”) to be assigned at a certain level.
All settings in the ProBot dashboard are correct:
Level system is enabled
Reward role “Gefreiter” is set
“Remove lower rewards” is enabled
Level-up channel and message configured
All Discord settings are also correct:
Role ProBot ✨ is above the reward role “Gefreiter” in the role hierarchy
“Manage Roles” permission is enabled
Tested with administrator permissions
The affected user reached the required level after the reward was created
Problem:
Despite all settings being correct, the role is not assigned automatically on level-up.
This is not a retroactive issue — the level was reached after the reward was added.
Even after waiting several minutes and sending new messages, no role is assigned.
hey, thanks for reaching us, kindly keep in mind that to get the voice level rewards your members should send some text messages to let the bot fetch their profiles and updates their roles
hi guys I can never withdraw the daily bonus credit.
why
This is the first time I tried to withdraw credit and I couldn't
Check the pinned messages
Why do none of my roles under "rewarded role" show up?
Have you refreshed the website?
Try to create a new role then refresh website,
You can delete that new role later
Okay, brb
That worked. Just created a role and did nothing to it. So what could I have done to the other roles I was going to use in the leveling system that caused them not to show?
Nothing as I think of, sometimes the roles doesn't show up, they might need a trigger like that to show up
Can you see the roles now?
No, just the new test role I created. I think I will add them one by one and make sure they show up.
Hmm that's strange, sorry for the inconvenience
Hey man, not a problem. I'm wondering if it has something to do with A) having emoji's in the role names causing ProBot not reading them or B) something I did in the roles permissions
It's not the emoji thing. Just tried one on that test role. Worked and showed up.
Yeah it shouldn't be a problem, Idk what would be the problem, I think the bot's position is higher than the roles isn't it?
What exactly is the Pro Bot tax? Don't say 5%. I want fractions because 5% doesn't give the correct tax form. @fickle reef
@fickle reef
Please don't mention staff members, and it gotta be 5% what's so ever
The tax is not 5%. There are fractions or approximations that make this possible. Please, I want the correct tax
Give me an example
Does "remove with higher reward" mean they get removed from their current role?
Yes
Check pinned messages
thx bro
You're welcome
How do I get on bro
?
i can send gift effect?
Here?
yes i was given a basket effect and I have this effect.
Ok
ok thx.
No problem
can you help me @rich nest
?
my best sttaff 🩷
Hi, I have an issue accessing the ProBot website. Can an admin help me please?
One message removed from a suspended account.
One message removed from a suspended account.
hi hiiii i just wanted to ask if there's a way to search specific problem in case if its already been asked here? Basically with the leveling system my server's users are leveling up as normal but the bot isn't assigning the roles
here's how i have it set up hopefully its user error
got delayed or sth bc the stats only stopped at 10-8
<@&675070424748654593>
every servers i have enough permission to access dashboard have stats that only stopped at 10-8
hey what issue exactly?
hey, use
/reset type: text/voice target:USER_ID
hi hi, make sure probot has all permission required and his role above all the orders roles
and check this message #support-en message
hey, known issue developers tried to fix this
oke tks
Thank you! I will try this as soon as i get up in the morning
no worries
how can i cancel pro bot auto reply?
Auto reply? the autoresponder module?
yes
Just go back to the page, and then there's a button where you can just disable it
Is probot down for anyone else? It says I need to set up in server again
hello I don't know why but i have lost all my probot credits/points
<@&675070424748654593>
hi there! can you explain your issue a little more? where does that error appear? in the dashboard?
hello! please check out this message: #1391766492147879996 message
On the dashboard. I was able to add it back to the server and am working on getting everything working again. Is there something in particular I need to do get the welcome message and self assignable roles functioning again or do I have to rebuild that all?
i'm afraid that, if everything got reset, you will have to set everything up again. if you are not aware why everything was reset, you can see the changes in the dashboard through Dashboard > Control Panel Logs. if there is nothing there, it could've happened if the bot was kicked and re-added and such reasons.
Okay, thank you
you're welcome, have a nice day!
thank you
Guys, what the hell? I just got back to Discord and my credits are gone. I had like 120M; now it's 14K. What help?! 😭!
it restarted
we all lose
So how to get it back
normally like how u did in the past
nah its not
Sybau
sorry for hearing that
she didn't say anything?
جمع زي منت تجمع زي زمان
مش لازم تقول sybau لحدا كان بيحاول يساعدك
read here and you will know @shell crest .
hello @quartz delta and @safe sigil, please read the channel's description and don't interfere. thanks!
hi @shell crest! they didn't reset, they were just reduced as per an update posted above by another person. this happened to everyone, don't worry.
Bruh just tell me now its scam my credits went from 120m to 14k
ok and sorry bro.
alr bud
it is not a scam, it was just an update so it is actually competitive to gain credits and spend them now. that is exactly the amount you should have with the reduction.
You mean you guys trying to reduce the credits value ? Like it was when it started before you guys started giving
this update happened a few weeks ago, and also i would appreciate it if you didn't swear. thanks!
I didnt
and what was that (sybau)
you did previously, it is fine though.
its like have a nice day
no need to get deeper please.
alr bud im out
yeah it is man
thank you

Daily issue solved ??
not yet
can someone help me
State your issue
?
how to set up logs on dc srv
Follow this
Of course! 
Hello i need some help
Today i got blacklist for no reason and idk why.and no one answering me for i know the reason
Hi there! Please DM @nocturne flax and someone will contact you soon.
Already i did.but no one answered me
We unfortunately don't have an eta, but it may take some time for someone to get back to you. When they do, you'll be let know. Please don't create duplicates, and don't talk about your blacklist in other channels.
Alright.thanks
You're welcome, have a nice day!
<@&675070424748654593>, I don't know what happened, but whilst trying to update an embed I got rate limited and thus banned from the dashboard. Can y'all explain why I this happened? Again, I was simply trying to update an embed, it didn't save, so I might have clicked the save button 5 times, since there was no reaction to saving at all, so it seemed as though the button wasn't working. .
Please @ me when replying so I don't miss your reply. Thanks in advance!
Oh, and I only got rate limited as I tried edit a previously sent message
No
I need a credit
I need a credit
can someone help
in my server idk how to do reaction roles
like i need to send a message and then make the bot put emojis where if u press the emoji u get a role
idk how to do it
I was trying to add the bot and I got banned by cloudflare. I need assistance
<@&675070424748654593>
Cloudflare Ray ID: 96eaeeb7597cca03
how does the voise xp in probot work؟
i did some more testing, the bot has admin rights and just to make sure i just check marked everything for access
also it is higher than all level roles available
i set my own level to 0 and it still isnt assigning anything
i changed everything for text only to make it easier atp i really dont know why it isnt working
<@&675070424748654593>
no no its ok i got it working, i had to create a new role and refresh the page for it to start working
thank you though
Hey, I hope your problem is solved, if not check this out #support-en message
Don't beg for credits, vote and claim daily reward instead
Hello, check our guide on how to do this here: https://docs.probot.io/docs/modules/self-assignable-roles
And let me know if you need anything else
Members get xp by staying in voice channels
Yeah, it seems to have been solved, I do rather like to know how I can prevent from being locked out again.
It's rather annoying for me, when I'm rolling out new rules to my server, I risk myself the chance of being locked out of the website, while I'm on a time crunch
Just try to not doing things fast, or spamming the buttons and stuff so it doesn't flag you as suspicious
Aight, will do then.
Have a nice day!
it said I was blocked bot that I was rate limited to contact the owner to be unblocked.
Same case, just wait 15-20 and don't refresh the website frequently
If it still happens open it from a different browser/your phone
Or you can add it using Add app button on the bot's profile @stone cloud
hello, i have a few questions about the bot
assigning roles to a specific invite, can we create multiple different invites for different roles?
suppose i want to isolate people into different isolated groups on the same server, and i want to send each group of people their own invite
would i be able to do that?
also, is there a feature where i could schedule messages?
<@&675070424748654593>
Hello, yes that’s possible. As you can see, there’s “assign role to specific invite” section on the bottom of you screenshot. This feature requires premium
Unfortunately not
noted, thank you so much for the help!
You’re welcome
how much / the rate?
10 xp for every 2-5 minutes
As far as I know yes
k ty
You're welcome
Hey how can we help you?
Bro why Black list account me
Reasons that may lead to your account being blacklisted:
- Spamming in servers or being a member of suspicious servers (spam servers)
- Buying or selling credits/reps in exchange for real money, digital currency that can be converted to real money, or phone credit
- Promoting or advertising the sale of credits on behalf of someone else can also lead to a blacklist
- Owning a casino server or receiving credits from one without prior authorization
- Participating in any suspicious behavior related to credits, rewards, or anything else that may raise concerns for the team
You can appeal by sending a DM to @nocturne flax
bro I know Pls Blacklist un
this my id
708524333361922098
I can't do anything here. Please contact @nocturne flax /
If your request has been rejected, we can't do anything about it
Hello folks. Is temporary-channel working for everyone? Just kinda stopped working for my discord server.
same tho
has any1 else had an issue where pro bot has failed to send the who has joined & who has left notification.
i know of a temporary fix that does last cuz u will have to do it again. annoying.
Will this Issue be looked at ????
@empty sapphire
Hiya, since yesterday Probot hasn’t been working on the server. When I type /top, the bot doesn’t respond. Has there been some kind of bot outage? If so, when might it be fixed? Have a nice day!
Any fix on temporary channels?
hi there! thank you for the report, that is indeed an ongoing issue. i will report it to the development team and it will be fixed as soon as possible.
hello! is this happening only with the command /top? or every command?
hey there! i have reported the issue and it will be fixed soon.
Hello @dull void
hello! how can i help?
There is a person who contacted me that it was stolen credit I told him to contact you but he told me that he is a ban
only top
please only use your main language for support, for arabic you can use #support-ar.
Should I go?
alright, it isn't an issue for me. can you please send a screenshot of the bot's response & what you type?
yes please.
in english: Bot doesn’t respond
I am sorry for the incomprehensible language but the purpose of it is in a person who was ban by you and stole from him credit only
i cannot help you if you are using a translator, please speak arabic in #support-ar and someone from our arabic support team will help you there.
Okay sorry
hold on a moment please.
no worries, we're here to help!
could you please make sure the bot's role has Administrator permission inside Server Settings > Roles > ProBot > Permissions?
Wait a moment, please. I’m not the head admin on this server and I don’t have the permissions to check it, but I’ve messaged my friend. Although, I can see bot has that the role does have permissions.
i'm afraid i can't fully help you if you don't have Manage Server or Administrator permissions yourself. if you can, please let your friend know that they need to ask for help and we'll help fix the issue.
hello! can you please show me a screenshot of your current setup through the dashboard > Select your Server > Welcome & Goodbye?
i need help, because all my credits are gone and when i go to the probot site and take a look on the Credits Transaction it doesnt tell me that i tranformed credits
@dull void please help me
hello, please check out this announcement #1391766492147879996 message
i didnt understand so is it for all people or only for specifik people
credits from everyone were reduced by 10,000x, hence why they were reduced as you saw
okej so i just lost 30m
everyone's credits were reduced, so it is still fair
We checked, and it has administrator permissions
can you please try kicking the bot from the server and re-adding it?
That might be difficult, the server has almost 90,000 members and we base our monthly statistics on it, so I’m not sure we want to take the risk
settings do not get reset after a kick, however i'm not sure about statistics. i understand. i will get back to you as soon as possible.
one last thing, can you show me a screenshot of your configuration inside the dashboard > Select your Server > Leveling System > "Edit" on "/top"? it should look like this.
same, just in polish
New update, we discovered that if we spam the command enough, it eventually works. Admittedly, after about 50 tries, but still, that’s some progress haha
i'm sorry about that, i'm waiting for an answer. when i have an update, i'll let you know.
am i the only one where the tempoary channels doesnt work?
hello! no, you aren't. this is a known issue currently and the developers are working on fixing it.
I see ty!
you're welcome, have a nice day!
ty
@daring pebble
How can I help? :0
Can I delete Probot's DM?
Hey, you can right click on the conversation and select "Close DM"
If you're on mobile, just long press the conversation, and close the DM
hey my temp channels doesnt work .. Im joining the main channel and it doesnt create a temp channel .. it was working yesterady I dont know what happened
hello! that is a known issue currently, the developers are working on fixing it.
alright thank you very much
you're welcome, have a nice day!
Temp channels seems fixed now can you confirm?
What i get if i boost the server
you will get the booster role + ability to change your nickname
guys i have a question
Heyo! How can I help? :0
I actually have many questions
First one, why some of my friends can't take they daily credit from probot
check the pinned message for more infos about the daily bug
Okay can i ask the second one?
just go ahead and ask
it’s a support channel
Ty i appreciate your help
So buying and selling credit is illegal in probot is that right?
Trading credits for real currency is completely illegal
No not trading
I mean buying credit like
10$ for like 1m credit
same thing
It's illegal?
Oh okay
I'm afraid of asking smth else i feel like I'm gonna get banned
No worries, mate! It’s our job to help. Just ask!
They are indeed fixed :D
Tyy tho
So if it's illegal why there is some huge numbers of credit on probot
i didn’t get it, may you elaborate by providing proofs?
probot not auto assigning role? Hierarchy is correct and role is configured properly. Anyone know what to do?
@halcyon plank
Hi I'm having trouble accessing my dashboard
Hey, may you send a screenshot of the issue please?
It was an error message i restarted my pc and I'm all good now thxxx i appreciate it
For the Welcome & Goodbye, is it not working right now?
when i used daily i got a dm from pro bot saying it gave me 1k+ and i never received it
I keep getting this message ;-;
I'd wait a bit and then try again later
i cant make an embed it says select an embed
21 tab
bros pc gonne blow up
select a message section and chose it
hey, you should send that embed message on your server first then select the message
hey, read the channel topic please
thers no message
<@&675070424748654593> hello
@eager spade
oh srry i didnt saw urtext
you must put a description for your embed
alr
i did already
ensure saving changes
how can i make the role stuck on someone even if he rejoined
We don’t save user’s roles once they leave
what abt mute role?
Mute role will be re-added after join
by the bot?
Unless mute duration expires
Yes
What is the solution? I cannot see the email list and password to log in.
you must verify the email address associated with your account or add a phone number
My Google or Discord account
discord account, however for non-probot related questions use #chat-en
hey I have set up leveling system on my server but for some reason members cant use the /rank command .. I have activated application commands on the channel for everyone and in dashboard I have set the role needed to use /rank command and also chose the channel - what am I missing?
<@&675070424748654593> does one of you have time and can help me out please?
