support-en

[modest lodge]

To add emojis to your server, go to :
Server Settings → Emoji → Upload Emoji.
You can upload up to 50 custom emojis (or more with Nitro Boosts).
That’s the normal way to add emojis to a server it's available to all users with the right permissions, But if you mean something related to a bot specifically, please clarify so I can help you better.

[grizzled badge]

Dude here is just support bot

<@&675070424748654593>

If you want to talk, you can talk at #chat-en

Here to help

You must be a law enforcer.

[modest lodge]

I already explained the normal way to add emojis and tried to help him out I just asked if he meant something bot related or if that was all he needed. Was just trying to be clear and you are not a supporter to tell me what i must to do ty.
if u need to tell me anything#chat-en

[grizzled badge]

Here support for bot probot only

[nova sluice]

‏Hey, I’ve got a bit of an issue would really appreciate it if Anas could step in. And if there’s a ticket for this, that’d be even better.

<@&675070424748654593>

[grizzled badge]

I am here to help you

@nova sluice

[blazing sun]

Hello,
Tickets are only for prime bots/ premium memberships subscriptions.

Please explain your problem here in 1 message so I could assist you.

We're ProBot support team, for general questions ( not about ProBot ) you can use #chat-en for it.

Here #support-int

[grizzled badge]

I told him

[blazing sun]

Thanks my friend.

[grizzled badge]

I am here to help increase my acceptance rate.

funny

[warm birch]

I have a question, how do I change the command prefix in Probot?

[kindred sequoia]

<@&675070424748654593>

[warm birch]

thx bro

[grizzled badge]

Can you explain?

It is not possible, but you can put abbreviations.

[warm birch]

/ I want to use commands with a letter I have specified instead of the command. Is there a way to do this?

[blazing sun]

Changing the prefix is a Premium Tier 2 subscription feature.

For free tier, you can set Aliase for each command and put whatever you want my friend.

[grizzled badge]

I have committed @blazing sun

[blazing sun]

Please read the Support rules , if you feel its unfair decision please make a request in the modmail bot @nocturne flax.
Warn is not issued by me.

[warm birch]

When I tried it, it didn't work even though I adjusted the settings. Thank you, I'll try again.

[blazing sun]

Anytime my friend, check again about the permissions and everything else and you can come back here if you're still facing any issue.

[warm birch]

Okay thank you.

[blazing sun]

You're welcome.

[stone reef]

How do i can get rep?

[blazing sun]

Rep is a Membership feature, each membership tier has it's own daily limit of Reps per day.

You need a Membership subscriber to give you a rep using the command /rep.

[jolly radish]

hello, i need help please my credits was reduced 2 times. (i have proof)

[frozen pilot]

dm

[tardy basin]

@blazing sun I applyed in eng support and I didn’t get replayed is it rejected or accepted

<@&675070424748654593>

[fickle reef]

It's too soon for the results

[brave topaz]

Just wait, we're not machines and you won't get a response that fast.

[tardy basin]

Ow ok thank you for reply appreciate it🥰 and sorry if I waste ur time

[shrewd dagger]

so I'm helping my friend improve her server, I have owner role, but I can't do anything with pro-bot to help, are you only allowed to edit logs if you're the actual owner of the server?

[frozen pilot]

You must have administrator permissions

[shrewd dagger]

thank you, I'll ask my friend

[frozen pilot]

[shrewd dagger]

that helped a lot! thanks so much

[nocturne epoch]

Why is my starboard not working? I have all the options set up. The bot has admin and permissions to send messages in all of the channels. Starboard is also enabled.

[static inlet]

I need some help, can somebody help me

[modest lodge]

Make sure the required star count isn’t too high, the message isn’t in an ignored channel, and that the bot has**'Add Reactions'**permission. Also, Starboard won’t work on bot messages or deleted ones.

[modest lodge]

How can i help you ?

[static inlet]

Hi, people in my discord are getting timeouted for spamming links of just sending a gif or whatever in the dashboard i disable all these options but they still getting timeouded

[modest lodge]

Make sure to disable the 'Anti-Link', 'Anti-Spam', and 'Anti-Ghost Ping' options in the ProBot dashboard under 'AutoMod'.
Also, check if there are any punishments set for 'Warning', 'Timeout', or 'Kick' remove them if you don't want actions to be taken.
After changes, click 'Save' and wait a few seconds for them to apply.

[static inlet]

Thanks for the reply, could u check dms

[nocturne epoch]

I did all of that and just verified it, but it still does not work.

I have the star limit set to 3

[modest lodge]

try removing the Starboard module and re-adding it from the dashboard.

[nocturne epoch]

I did that twice.

[modest lodge]

try sending a fresh message and reacting to it manually with ⭐ to see if it triggers the board.

[nocturne epoch]

did that aswell multiple times on 3 alt accounts

[modest lodge]

I told you everything I know and tried my best to help better wait for someone more experienced to take a look.
<@&675070424748654593>

[nocturne epoch]

Thank you for trying to assist.

[pearl rain]

how to active this fiture?

[thorn seal]

Hi i had 1.2b credits
After the reduce i had 12$
I got the credits back and suddenly half of it was gone

[pearl rain]

<@&675070424748654593>

[frozen pilot]

Can u send me a dm for that issue

[frozen pilot]

If you're asking how it works, anything posted on that channel, except photos, is deleted

[vital kraken]

Um wut

[ancient cove]

Give it to your Sons xd , You can claim it from the website

[vital kraken]

Real lmao
Ah ok

[violet nest]

my friend told me needs help with his server when i added the bot it showed me this why?

[nocturne epoch]

just look up probot on google and do it that way, it did the same thing to me

[violet nest]

i did...

and still the same

isreal arab 48

[fickle reef]

Wait around 15-20 mins and don't refresh the website frequently, it should be fixed

[violet nest]

ok ty it works now

[fickle reef]

You're welcome, have a great day

[carmine ice]

I have disabled level up messages, will the role reward system still work? Also, if I enable role rewards now, will roles be assigned to members who have already reached the required levels?

[lunar hawk]

<@&675070424748654593>

[lunar hawk]

Yes.
Disabling level-up messages only stops the bot from sending a message when someone levels up.
The leveling and role reward system still works normally.
So:
Role rewards will still work even if level-up messages are disabled.
_
No, it won’t.
ProBot does not assign roles retroactively (it doesn’t check users who leveled up before the feature was enabled).

[carmine ice]

then how previous members will get the role when they will reach the nexxt level ?

from the next level i dont mean there should be role reward on that level, suppose role reward is set to be assigned at level 5, does previous user will get that role if they reach to next level like level 10

[lunar hawk]

Yes — if a user already passed level 5 before role rewards were enabled, they will not get the role right away.
But once they reach any next level after role rewards are enabled (like level 6, 10, etc.), ProBot will check and assign all eligible roles up to that level — including the level 5 role.
So yes, once they hit any future level, they’ll get all missed role rewards retroactively from previous levels.
No need for each role to be set at every level — ProBot will catch up when the user levels up again.

[autumn flicker]

.

[carmine ice]

ok thanks

[pearl rain]

<@&675070424748654593>

[livid hearth]

@pearl rain

[pearl rain]

I have activated it, but the photos are not deleted <@&675070424748654593>

[livid hearth]

may you stop pinging the support role please, make sure the bot has all permission required and its role above all the others

@pearl rain

[tardy basin]

<@&675070424748654593> did. Manager replay application support English or no

[fickle reef]

Don't mention Support that much please, and it's too soon for the results, I literally said that yesterday night

[keen nymph]

Yo, so I am struggling with this leveling system and I just don't understand it..

[fickle reef]

Hey, have you read the #faq ?

[keen nymph]

I'll take a look now 😃

[keen nymph]

What's the difference between text level and voice level?

[undone charm]

Would it be possible to reset a user’s level or XP when they leave the server? 🥹

[fickle reef]

Text level is for chatting in text channels, voice level for being in voice channels

[fickle reef]

Have you tried reset with with their ID?

[keen nymph]

Okie dokie, and what's with the ~7 minutes underneath

[undone charm]

The number of members is quite large, so it would be very difficult to handle each person manually.

[fickle reef]

It's basically the estimated time needed to level up

[fickle reef]

There's no other way unfortunately

[keen nymph]

Thanks!

[undone charm]

I truly hope this could become a feature that can be toggled on or off from the dashboard. 🥲

[fickle reef]

You're welcome, have a nice day!

[fickle reef]

I don't know if this is possible or not, but you can try suggesting it in #1234622065810739291

[undone charm]

Thanks 🥰

[iron delta]

This seems like an oversight

[loud brook]

what's results of forms ?
<@&675070424748654593>

and another is

can we use custom massage ?
do have it probot?

[lunar hawk]

There is no specific time when you will be contacted if you are accepted.

[lunar hawk]

Can you explain more what you mean?

[loud brook]

yes we tag probot and write command like that
tag mute user 2d reason

[brave topaz]

Follow the channel rules

[loud brook]

can you give my answer?

[loud brook]

<@&675070424748654593>

[brave topaz]

You were already answered

[brave topaz]

What do you mean?

[loud brook]

no my seccond qustion

can we use custom massage ?
do have it probot?

[timid granite]

Hello good afternoon, I would like to report a problem with the bot or perhaps on the website, that whenever I try to add a new automatic response it says that it is at the limit even though I deleted some commands that were already created.

<@&675070424748654593>

[iron delta]

The [link] placeholder resolves to the message link, so [link] will be a valid URL at run time and should be allowed

[timid granite]

I don't know if I mark <@&675070424748654593>

[iron delta]

If "enabled roles" is blank, does that mean everyone can star a post or no one can star it?

Edit: from testing I'm pretty sure this means everyone can star a post

[loud brook]

do you try to replace 'link' in [] whit url?

do that

[loud brook]

<@&675070424748654593>

[brave topaz]

How many responses do you have?

[brave topaz]

Thanks for the report

[brave topaz]

Again, follow the channel rules. I'm also right here.

[brave topaz]

Indeed.

[timid granite]

I don't know, I never told you.

[loud brook]

sorry

[timid granite]

I think there are at most 350

[brave topaz]

The new limit is 200.

You'll need to delete like 150 responses to be able to add more of them.

[timid granite]

If I have 350 to add more, I need to take out about 250 after the limit is 200.

[timid granite]

but it is possible to increase the Limit.

[restive rain]

<@&675070424748654593> Hi, I need some help with Probot.
Since today evening (around 19:10 CET), I have been unable to access probot.io – I keep getting Error 1015.
I believe my IP address might have been temporarily blocked by Cloudflare.
ecause of this, Probot also stopped working properly on my Discord server.
Could you please check if there is any issue on your side, or help me restore the bot functionality?
Thank you in advance! 🙏

[kind delta]

It's due to pressure on the website. All what u gotta do is wait a bit and try again.

[restive rain]

How often does this happen? The website of the probot works from a phone, but not from a computer. It also doesn't work on Discord.
For example, if I click on the reactions that should give a role, they don't give it.

[modest lodge]

Hey! If the website works on your phone but not on your PC, it’s likely an IP block or browser issue. try:
Clear your browser cache.
Use a different browser.
Restart your router to get a new IP.
Or try using a VPN.

[restive rain]

Unfortunately, the VPN didn't solve the problem, because the bot still doesn't work on my Discord server. Everything was working fine until this error.

[modest lodge]

Wait a few hours these block are usually temporary
try to accesing the site using a different network or divice
if you 're using a VPN, try disconnecting it, or changing servers

[modest lodge]

About ur reaction problem:
Rechecking probot's permissions
Make sure reaction role are still enable in the dashboard
If nothing works, try re-adding the bot to your server.

[split needle]

about cloudflare block, it's just an automatic system we set up to lower the traffic to the site. you should be able to access the dashboard after a while and avoid making too much change to the dashboard
about the bot in your server, may you check if the bot is online or not? because issue with the dashboard is not related to the bot's functionality in servers

[restive rain]

It's online. It worked perfectly until now. After the IP was blocked or something, I don't know, it hasn't worked on Discord since.

[split needle]

then do you remember making any change to the bot? both in server roles and permissions, and dashboard settings

you can double check if anything is changed that you don't remember, or you did not know of

[kind delta]

The issue is related to Cloudflare's rate limiting system, which is temporarily blocking access for some desktop IPs due to high traffic load. That’s why it works on mobile but not on desktop the desktop IP might be temporarily restricted.

• You can still access the site from mobile or by using a VPN/Hotspot if urgent
• Most features will auto-recover as soon as the rate-limit cooldown expires (~15–30 mins typically).

[tardy basin]

@split needle quick question please

I applyed in translator team can u check my apply if u can

[kind delta]

Same here

[tardy basin]

I have 2days waiting my results and I still didn’t get reply

[kind delta]

I applied too

[split needle]

you both are disqualified for asking about your applications

[tardy basin]

😢 why I was waiting for 2days

[split needle]

I have never mentioned about the estimated time to get your application results

your lack of patience is what disqualifies you for any form of application you may take in the future

[kind delta]

I totally understand the importance of rules, and I respect the decision. Just to clarify though I didn’t ask about my application, I only replied to someone else who did. Anyways

[tardy basin]

Ok I understand ur decision 👍

[kind delta]

And. It would be actually a loss for you, cuz my native language is really REALLY rare. After all. I applied to help, not to get paid.👌🏻

[split needle]

if it's rare then it's more likely that we will not need

[kind delta]

I understand that, but a lot of discord users only speak that language, and they find a lot of problems in communicating here, BUT lets forget about that tho👌🏻 have fun

[lunar hawk]

@split needle If I am accepted, will I receive a message on Gmail or where?

[split needle]

here on discord because messaging through email is pretty annoying if we are already on a messaging platform

[lunar hawk]

Ok, thanks
Expected reply ):🙂

[hollow rain]

I am trying to setup my premium membership for my server. I subscribed, but it wont let me auto assign roles. It says I need to subscribe.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timber girder]

Hey, I have a question regarding my server. I want to allow everyone to freely use GIF links. I went to the ProBot dashboard, then to the AutoMod section, and saw a 'Link' option. When I clicked on it, I noticed it asks for whitelist URLs. Could anyone provide a list of commonly used GIF URLs that I can add to the whitelist?

[rich nest]

Depending on which gifs you want users to use, one of the most commonly one I see often is Tenor, its optional to add it to that section

They have already been answered

👍

[timber girder]

Yes, I'm mainly referring to Tenor. So to whitelist it, should I just add tenor.com, or is there a specific format needed? Also, if you have suggestions for any other commonly used GIF sources to whitelist, that would be great!

[rich nest]

Sorry for the wait, I don't have any suggestions of what gif links you'd like to whitelist, the decision is completely up to you, secondly, try using this format https://tenor.com/ feel free to let us know if that works 👍

[timber girder]

No worries, thanks for getting back to me! I'll try whitelisting it and see how it goes. Appreciate the help I'll let you know if I run into any issues. 😃

btw is there a command to test the join message and join image, so I can see how it looks without someone actually joining?

[rich nest]

There isn't, but you can try inviting a bot to test to see if it works

[timber girder]

Yes, I tried that and it worked perfectly. Thank you for your help!

[rich nest]

Of course

[timber girder]

btw I ran into an issue with the GIF links. I asked a friend to send a GIF link, but it didn’t go through. It showed an error saying: "This content is blocked by this server. From server moderators: This message was prevented by an AutoMod rule created by ProBot." Any idea what might be causing this, even after whitelisting the link?

[slender thicket]

hi pls me un ban

[frozen pilot]

try again in a different tab

[slender thicket]

In what sense? I opened a new browser and still the same.

[frozen pilot]

https://probot.io/

what about this

[frozen pilot]

hmmmm

https://probot.io/daily

[slender thicket]

same

[frozen pilot]

weird

[slender thicket]

pls me help

[frozen pilot]

It usually fixes itself within a few minutes, try again after a few minutes and try Ctrl+F5 and lemme know

[slender thicket]

I've been trying to fix it for 20 minutes now

[fickle void]

hey, anyone knows why the bot is not sending welcome message/pictures ?

pls help

[slender thicket]

After a while, the page refreshed itself, so I had to restart it and it still does the same thing, is there any way I can get some help?

[fickle void]

<@&675070424748654593>

[slender thicket]

@frozen pilot help mee

[dull void]

hi there! can you please make sure you have the Welcome module enabled in the dashboard? i may have been accidentally disabled.

[frozen pilot]

So if you are using VPN or DNS, disable them

[slender thicket]

I don't have

[frozen pilot]

try with chrome browser

[fickle void]

it's enabled

[slender thicket]

I try it all the time

[fickle void]

idk why it shows this message though ? it disappears once i click on the tab again

[dull void]

could you try refreshing the page and disabling & re-enabling the module please?

[fickle void]

done that :/

[slender thicket]

@frozen pilot help me

[dull void]

i unfortunately can't help past this, you may wait for a support member here to help you.

[dull void]

hello, please don't ping support multiple times.

[fickle void]

alright thanks

[dull void]

you're welcome!

[frozen pilot]

This is an issue with Cloudflare, no one has experienced this issue before, do not continue trying, wait a bit and try again later

[slender thicket]

When can we try this? I need to get my server up and running and it's a bit urgent. Just tell me how long it will take.

[fickle void]

ok so i removed the picture option and only left message option and it works lol

[dull void]

so that probably means the picture either had an unsupported format or size

can you try a different picture, or converting that picture to a png?

[frozen pilot]

10m later

or you can try with ur phone

[fickle void]

i'll try with another one, although i'm using a link for the picture

[slender thicket]

ok 5 sekunds

samee

[dull void]

have you added the link on the first module or the second one?

[frozen pilot]

💀

[fickle void]

2nd

[dull void]

ah i see, you can try taking a screenshot of the picture you want and uploading that.

[fickle void]

it does works with the bot's default templates

[dull void]

yes then it is surely an issue with the image compatibility

[fickle void]

meaning the file size in MB and dimensions ?

@dull void

[dull void]

it can't be that, it's probably the image type. if it was a file i could easily tell you what to convert it to, but with a url link it's not that easy. you could try uploading it to an image website, though i can't be much of a help here.

[fickle void]

i did upload it to img.ur

[dull void]

and that's what you typed in the box?

[fickle void]

the link yes

[dull void]

that's really weird...

[slender thicket]

10 minutes later problems same

[frozen pilot]

idk 😢

[slender thicket]

pls me un ban plsss

[slender thicket]

What should I do? I can't use the pro bot anymore? Should I change my bot? I don't know which one? Help me.

[fickle void]

it was the file size the problem

[kindred thistle]

invitation link of probot please

[fickle void]

(im guessing) i just tried uploading it through the dashboard so i can get the "image exceeds limits try changing the size" message and see

[frozen pilot]

Since you're the first to experience this, I've said everything I can think of. Finally, try it in the Edge browser

[frozen pilot]

https://probot.io/invite

[frozen pilot]

try a photo less than 2 MB in size

Or u can send me

ill send a image url for that

[dull void]

i will try to help too, can you use a vpn that you may be able to use? i mean a free one, not something complicated.

you seem to be ip banned from cloudware.

[low cypress]

I can’t click overview button

[fickle void]

i certainly didnt know that since the dashboard doesn't specify about file sizes lol

[past sequoia]

I got a new role called apprentice, what is it ?

[slender thicket]

me blocked pls me un blocked

[fickle reef]

I think asking for help in #support-int is better, we have Polska team they can help you more efficiently

[fickle reef]

#1357491627089723543

[fickle reef]

I will inform our Developers

[grizzled furnace]

Hi

[fickle reef]

Hey! How can I help you?

[patent palm]

Who is the founder of the server?

[grizzled furnace]

To ch dki

Haleta

[fickle reef]

#support-int
#chat-int

[timber girder]

hey, Just following up on this any update? I tried whitelisting tenor.com but GIF links are still being blocked. Let me know if there's a specific format or additional domains I should whitelist. Thanks!

[hoary acorn]

Hello
my bot is online and premium but I cant use any commands ( no one can )
no command is showing when i Type /
I am the ownership

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[dull void]

hello! if you enabled the automod module from probot's dashboard as well, you will need to whitelist the link from there too. head over to the dashboard > AutoMod. have you already done that?

[modern lily]

Q: For levelling messages what are the tags I can use? I accidentally deleted mine.

[livid hearth]

hey, which tags are you talking about?

[modern lily]

[user] ?

[livid hearth]

use your main language support channel never ever use multiple support channels please

[livid hearth]

oh, check the pinned message from ruru

that one

[gaunt atlas]

I have a problem with the website. When I try to open the dashboard, I get stuck on the verification page.

[dull void]

hi there! that is most likely an internet issue, have you tried switching networks?

[livid hearth]

try later in ~ 20 min should work properly with you

[livid hearth]

may you avoid interfering please and read the channel topic 🙏🏼🙏🏼🙏🏼

[gaunt atlas]

ok

[livid parcel]

Hey

How do i edit the message that the bot automatically DMs somebody when they join?

[livid hearth]

hey https://probot.io/dashboard > welcomer

[livid parcel]

found it thanks

[livid hearth]

no worries

[timber girder]

Hey, sorry for the late reply! Yes, I did whitelist tenor.com from the dashboard, but GIFs are still being blocked by AutoMod.

[astral patio]

HEEELP ME NO SPEAK INGLISH HELP MEEE😭💔

[dull void]

i saw the message, don't worry. @timber girder you may need to whitelist it from the automod settings through discord as well, head over to Server Settings > AutoMod and find the rule you need.

[astral patio]

I from dominican república no Inglish

[livid hearth]

try later in 20 min

[astral patio]

Help me pls

[astral patio]

Mmm

[livid hearth]

you can speak Spanish here #support-es

[astral patio]

They sent me to this channel because they told me that they help me faster here.

[livid hearth]

👍

[astral patio]

try again later?

[livid hearth]

in 20min or change your ip or use a vpn

[timber girder]

Thanks! I checked and saw that ProBot has updated the rules automatically and it's now whitelisted but gif links using https:// are still getting blocked. Not sure why it's still being triggered.

[astral patio]

I'll try it now, because that's what happened to me last night.

[dull void]

in the whitelisted links text box, you will need to put the full tenor link, like https:// www .tenor .com* (without the spaces, the asterisk is required so it can allow messages whose links continue after that.)

[fallow badge]

.

[astral patio]

You, Thank you!!!!

[timber girder]

this is what my automod rules look like

and i tested with alt it says this

[dull void]

i see why, firstly you will need to remove both options in "use regex patterns for advanced matching", that forces every link to get deleted, even if it is whitelisted. secondly, i am not sure if that matters, but the second asterisk after com/ isnt required.

it should work if you move these options to "choose your words" above.

[timber girder]

Thanks for the info! Just to confirm if I remove both regex options, will it still block other unwanted links? I only want to allow GIF links (like from Tenor) and block everything else. Just wanted to be sure before I remove them.

[dull void]

i believe that if you move these two options to "choose your words" it will still work, but if you want you can wait for a support member to answer you.

[timber girder]

Thanks a lot for the help! I’ll wait to hear from a support member too, just to be sure.

[upbeat sedge]

Hello:'
I added the ProBot Doday ad i added a friend to see if it works and it shows 2 Users but not 3 Users. Should I just wait a Day or what should I do?

[livid hearth]

hey, may you elaborate please? what’s your main language?

[upbeat sedge]

idk

i can ask someone els

nvm

[livid hearth]

feel free to ask me mate I am available to assist, however if you intend to engage in trolling behavior, we will take appropriate action against you ^^

[upbeat sedge]

nvm i said

[grizzled badge]

Hello everyone

[livid hearth]

hi hi, how may i help you?

[grizzled badge]

Oh sorry I think that is a normal chat

[fickle reef]

Hello, I tested it and this Whitelisted URL works fine for me,
May sure it's exactly like this and let me know if it works

[sand yarrow]

hello, i tried to enter the probot site and says im unable to access that site , can someone help?

[livid hearth]

try again in a 15min-20min

[timber girder]

Hi there, I have exactly the same URL configured, I believe. The only difference is that I haven’t disabled the channel because I want users to be able to share anywhere in the server. I’ve attached a screenshot for the reference. But the issue is still occurring.

[sand yarrow]

:c okay, was just tried to login to manage my server, havent use that link for many many months... idk why it did that

[livid hearth]

known issue more info #support-en message

[fickle reef]

Hmm, That's all I can do for you since it's powered by Discord Automod it's kinda complicated than other features of the bot.

[snow aurora]

I know that problem 1st enter the server settings then automod then u gona see the link just disable it from there

Idk why this glitch happens but it happens sometimes

[daring mauve]

Hello i have question.how can i take the rep in the profile ??

[crisp sinew]

how can i play music? what's the command??

[snow aurora]

Should someone with gold or diamond give u rep

[hasty aspen]

The server is a bit congested, so I can't send guides here but I sent it to your inbox so check and get assistance

[daring mauve]

And if i asked him for that.did they gonna give me ??

[snow aurora]

If they want of course

[daring mauve]

Last time i asked 5 person and no one answered me in pv 🙂

[normal cove]

Guys, why is there an Honor here selling credit? Isn't this forbidden?

Translet

[livid hearth]

use #chat-en

and stop spreading lies

[boreal pumice]

hello are you support

[static flint]

I cannot get to the admin panel for my bot. I just keep getting this. I use CF for my own stuff so I know it works fine with my Starlink, and probot.io is the only site I get it. Any ideas? It has been happening for weeks now, just finally has gone on long enough I have decided to say something. When I get to the human verification it just blocks me before the checkbox loads.

[weak flame]

@livid hearth is the daily future available? im afraid that i cannot take mine, it tells me that i have to wait 55Years so i can get my Daily. Thank you

[static flint]

Tried clearing cache, different browsers, different PC, VPN, nothing seems to work... :/

Site seems to work fine after a cache reset until I sign into my Discord account. Then insta blocked.

[modest lodge]

try again in like 15 or 20 min

[static flint]

I have been trying for several weeks as I said above lol. Just out of curiosity, did you change something, or? I have been trying all morning on and off for the last 4 hours as well.

[lucid junco]

why i cant buy membership it gives me error every time ?

[modest lodge]

different device like ur mobile or anything ? disable VPN if u turned it on

[static flint]

Lol, all of that is in the original post. I have tried multiple browsers, devices, vpn on and off, cleard cache.

It's been going on for weeks, but I have just lived with not being able to update it. Now I have an update I need to get pushed out for our Guild and I cannot do it though.

[modest lodge]

<@&675070424748654593>

[lucid junco]

.

[modest lodge]

ur problem with payment or with what ?

#chat-en

[static flint]

Well over 20 minutes later, and the same thing. 😛

I was able to get into it just long enough to make the change I needed, but I still am having issues. :/

[fallow sleet]

Is there a way to block link from forwarding message?
i found that the links in forwarding message cannot be blocked

[crystal carbon]

<@&675070424748654593>

[static flint]

Can I please get some help? It has been hours now.

<@&675070424748654593> please?

[split needle]

may you try with resetting your network router?

our ddos protection is pretty sensitive so reseting your IP adress may help

[static flint]

Please explain how that would help with an issue that has been happening for weeks across multiple IPs, PCs, Browsers, and resets?

Starlink rotates IPs daily, as well is CGNat based so no one users owns an IP.

[split needle]

unfortunately we have yet to implement check for forwarded messages. I have no idea if it's even possible for apps to see contents of forwarded messages at the moment

[static flint]

You get what ever IP your traffic happens to go out on on that request, and nat is used to get it back to you.

[split needle]

seems like rotating IP is also what triggers the ddos protection

I will have to have this checked with developers

[static flint]

I have zero control over my IP, but I get this same issue from my office which has a static IP which confirms that my home IP is not the issue.

As long as I do not sign into Discord the site works fine, the moment I do sign in I am blocked though.

I am unable to do anything to manage my bot currently.

I have also tried waiting 20 minutes to connect as has been suggested in this channel several times to users, but that does not help which is obvious if it happens across networks and locations.

[static flint]

Any ETA on this? It has been happening for weeks.

[split needle]

may you also send your ray id so I can get it checked as well? your case seems very rare

[static flint]

Sent.

[split needle]

I have contacted developer and may get back to you if I get any response

[kindred sequoia]

hi the daily and vote problem has been fixed or not ?

[split needle]

not yet

[kindred sequoia]

ok please fix the captcha error i want to collect my daily's asap and thanks

[fallow sleet]

got it
thx for ur reply

[low geode]

Is there any admin here?

[kindred sequoia]

<@&675070424748654593>

[brave topaz]

How can I help?

[low geode]

Is there a ticket?

[brave topaz]

Only for premium users.

[low geode]

Because I want to talk to higher management

[brave topaz]

For?

[low geode]

I want to ask permission for something

[brave topaz]

Please do it here. We cannot redirect everyone who needs to talk to managers.

Unless you want to be waiting for days.

[low geode]

Can you come in private for treatment?

[brave topaz]

Use your main language support channel. #support-ar

[mint shale]

Hello, I don't speak much English, but I was told that I can solve this problem here.

<@&675070424748654593>

[fickle reef]

What's your main language?

[mint shale]

Spanish but I can get by in English

[fickle reef]

We have Spanish team to get help from, you can ask in #support-es

[vocal breach]

@quaint sentinel

<@&675070424748654593>

id server : 1324030489832718407
id owner : 1108019235403354244

[brave topaz]

If you want to report someone, DM @nocturne flax

[kind cairn]

Hi, I’m trying to access probot.io, but I keep getting a message that I’ve been blocked by Cloudflare.

[simple epoch]

Hello

<@&675070424748654593>

[kind delta]

Hey!

What are you facing?

[simple epoch]

Hru

[simple epoch]

I wana ask a question

[fickle reef]

Go ahead

[fickle reef]

Hey, try again in 15-20 mins and don't refresh, if it still blocked use your phone

[kind cairn]

I can't make embed on my phone, its very hard - its day 2 of trying to get access

[fickle reef]

I will inform our Developers, sorry for the inconvenience

[kind cairn]

Okey, im waiting

[simple epoch]

Is probot a non profitabale business

[keen badge]

@quaint sentinel can you accsept friend reqwest?

[frozen pilot]

Do you still have this problem?

[mint shale]

I still have it

[nocturne copper]

@frozen pilot

[safe skiff]

Is it possible to automatically upload the /top command at regular intervals?

[dull void]

hi there, unfortunately that is not a built-in feature, but you may be able to do that with another discord bot that supports automation and custom commands. i'm afraid however that we can't help you with that here since we only give support for probot.

[safe skiff]

Confirmed. thank you

[dull void]

you're welcome, glad i could help!

[wide edge]

Why am I receiving this when trying to access the dashboard.

<@&675070424748654593>

[dull void]

hey there! this should be fixed in a few minutes, please don't attempt to re-connect to the website for half an hour so it doesn't trigger this issue again. after half an hour, it will most likely be fixed and you can normally go into the dashboard.

[wide edge]

I will wait, but this has been a constant issue for the past few days

[dull void]

unfortunately this cannot be fixed from our side, it is a cloudflare issue. we are sorry for the inconvenience.

[wide edge]

Thank you.

[dull void]

no worries, have a nice day!

[steel crow]

how do u make a bot welcome people

[dull void]

hello! are you asking how to disable the welcoming module?

[steel crow]

sorry i meant ' bot'

[dull void]

no worries! head over to the dashboard > Select your server > Welcome & Goodbye and customize the messages however you want.

[steel crow]

thanks

[devout crater]

Hello

Someone help me how to make that when they enter my server I automatically put the member role

Hello?

[kindred sequoia]

<@&675070424748654593>

[devout crater]

<@&675070424748654593>

[dull void]

hi there! please head over to the dashboard > Select your server > Autoroles and customize it there.

[devout crater]

I customize it and when I put the command I get this

I couldn't change the user roles please check my permissions and role potion again

And I don't know what to do

[dull void]

that means that either probot doesn't have the correct permissions or it isn't above the autorole you assigned. first, can you check if the bot has "Manage Roles" permission in Server Settings > Roles > ProBot > Permissions?

[devout crater]

I put all the permissions activated and I put owner role and it won't let me yet

[dull void]

does the autorole you assigned have the permission "Administrator" enabled?

[devout crater]

It's in that

I give him the permit and he won't let me even like that

I give him the permit and he won't let me even like that

I don't know if I'm less or I'm wrong

[dull void]

in Server Settings > Roles can you make sure if "ProBot" is placed higher than the autorole you assigned?

[devout crater]

And that's how I do it

[dull void]

i see what the issue is, in that box you need to enter the role you want bots that join to get, but you entered the Owner role. that means that every bot that joins will automtically get the owner role, which has administrator permissions so the bot can't add it.

you can add a role called something like "Bots", but don't put excessive permissions. every time you add a bot, it will ask you itself what permissions it needs.

[devout crater]

Oh

Where auto roles for bots come out are the people, my friends?

[dull void]

sorry, can you explain what you mean?

[devout crater]

That that box that says auto role for bots refers to friends friends?

[dull void]

please use #chat-en, thanks!

[dull void]

the option "Auto role" is for every human that joins the server. the option "Auto role for bots" is exclusively for bots.

[devout crater]

Oh, I got it

So I create a role that doesn't have so many permissions

[dull void]

i am reminding you that we give support for Spanish as well, in #support-es. if you prefer being helped in spanish, you may use that channel. otherwise, we can continue here.

[dull void]

yes, just the basics. if a bot requires extra permissions, it will ask you to add them in a small pop-up while adding it to your server.

[devout crater]

No one answers on that channel

[dull void]

alright

[devout crater]

I put the rank of owner to the bot and I get what role the bot that he thinks is older

Sorry if I'm wasting your time

[dull void]

if you are adding a role with administrator permissions, like the Owner role, to that box, ProBot will not be able to add it, therefore the error. can you try adding a role without administrator permissions, and that's lower than ProBot in "Roles"?

[dull void]

that's why we are here, don't worry about it!

[devout crater]

I put the role of bot that doesn't even have a permit to the box of auto role for bots and it won't let me

[devout crater]

Okey thanks

I don't know what to do anymore

[dull void]

can you send a screenshot of the Welcome & Goodbye settings please?

i'm here to help, sorry if this is taking more time than you wanted.

[devout crater]

Yes

Oh, sorry, the language is in Spanish

Let me put the language in English

I'll send you a photo

The rest is the probot configuration

That's the configuration

[dull void]

can you please create a new role with a name you want, with any permissions that you want but please do not add administrator? once that is created, make sure it is below ProBot in ranking. at the end, you will be able to add that role to the box in the dashboard with no issues.

[devout crater]

Okey

Where do I put the role?

I already did it

[dull void]

if you want it to be added to bots, you can put it in Dashboard > select your server > Welcome & Goodbye > Auto roles for bots.

if you want it to be added to members, follow the same but instead of Auto roles for bots add it to "Auto roles"

[devout crater]

I already did it and no leaves me

[dull void]

does it show the same error?

if so, are you sure the role you created is below ProBot in Server Settings > Roles?

[devout crater]

Sight

[dull void]

that means the role is still higher than ProBot, you can easily move it by dragging it and placing it at the bottom of all roles

[devout crater]

But the role doesn't even have a permit

[dull void]

what do you mean by permit?

[devout crater]

Sorry, I got nervous and I was wrong

Do I delete all my roles and create new ones?

To see if he already leaves me

Hey, friend, sorry

I had an administrator pro bot

[dull void]

no that is not required, and there's no reason to be nervous :D we are here to help.

[devout crater]

That was the problem

[dull void]

did you find the problem?

[devout crater]

I think so

[dull void]

alright, i'm here, if it still doesn't work we can continue troubleshooting.

[devout crater]

He still doesn't leave me like that 😭😭

[dull void]

it still shows the same error message?

[devout crater]

Yeah

[dull void]

someone will be with you soon to fix the issue, thanks for your patience!

[devout crater]

It's okay

Thank you for the help 😄

[dull void]

<@&675070424748654593>

[kind cairn]

It works, thanks a lot

[crystal carbon]

Hey there

[rose sonnet]

Someone did not read the pins

[devout crater]

No sorry

[crystal carbon]

What is the box function? (surrounded by blue)

[royal osprey]

<@&675070424748654593>

[brave topaz]

What's your main language?

[devout crater]

Spanish

[rose sonnet]

I never used ProBot but I am pretty certain that it's when the VC has 4+ people in it you can't be moved 🤷

[brave topaz]

The limit of times you can use the selected command/move users to other channels

[rose sonnet]

Yeah just listen to dymi 😭

[brave topaz]

Head to #support-es then and state your issue/ask your question there.

[devout crater]

No one answers

A certain Srud answered me and gave me a link. He took me out of discord and asked me to enter and when I enter he disconnects 😐

[crystal carbon]

Limit of times?
And when does it get reset again?

[crystal carbon]

Thank you for trying I appreciate it

[rose sonnet]

❤️

[stark scroll]

why /top command not working in my server

[brave topaz]

provide more details

[stark scroll]

the application did not respond every other command working fine

[crystal carbon]

..

[sick slate]

cant get welcome messages to send? they just dont appear when someone joins

[sick slate]

probot's role is at the top and has admin permissions, but it still wont post... some kind of error logging would be useful

[loud brook]

<@&675070424748654593>

[loud brook]

give me ss of dash

[lament grail]

i need help

[fickle reef]

#support-ar

[long flame]

Change browser to another one

[dull void]

hi there, this member has already been helped, please take a moment to read the channel description. thanks!

[eternal lance]

welcome stopped working suddenly

[dull void]

hello! can you please send a screenshot of the Welcome & Goodbye module in your dashboard settings?

[static flint]

Any update on this? It seems like there are a lot of us with this issue. Sounds like something may be misconfigured.

[split needle]

not yet

[static flint]

:/

[split needle]

try accessing the site now

[static flint]

Hey, seems to be working right now. Thank you for seeing it through. 🙂

I will let you know if it comes back. 🙂

[dusky trail]

🙏🏻 i need support

[dull void]

hi there, how can we help?

[eternal lance]

is the website down?

[dull void]

is there an error message you are receiving?

[crystal carbon]

Still no full answer 🙏

[eternal lance]

nvm i got in

[dull void]

Hey @crystal carbon, check above ^

[crystal carbon]

Can you please check it again for me? because Dymi suggested another explanation

[dull void]

could you please try if it works when using text instead of background?

i'm afraid i don't know the answer myself, and searching about it i saw this is the only clear answer i saw. if you want, you can wait for Dymi to answer.

[crystal carbon]

Alrighty, no worries!
Am I allowed to ping him ? it's already more than 18 hours.
And as an another means, If it's not embarrassing, you can ask the management at your chat

[rose sonnet]

Isn't that what I said?

[dull void]

you are allowed to ping the support role, someone will answer you as soon as possible ^^

[crystal carbon]

It is, but the answers are different so I want to make sure and get a final answer

[rose sonnet]

Alrighty!

[crystal carbon]

Thank you again ❤️

[dull void]

you're welcome!

[crystal carbon]

<@&675070424748654593>

[crystal carbon]

<@&675070424748654593> I tried to figure it out, but it seems that the command isn't working probably.
Please, reach this to the developers team / guide me to use it correctly 🙏

These are my dashboard settings that I forgot to send

[dull void]

hey yahya, we truly appreciate the time you took to discover this. i have reported this to the development team and it will be fixed as soon as possible.

[crystal carbon]

Thank you for looking into this. I appreciate the team’s effort and will await the fix ❤️

[left skiff]

hey is there any way to set the /lock command to block custom roles from sending messages? since we have custom roles on our server, the command doesnt really work as intended. it locks the room as it should, but since everyone has a role on top of @ everyone, it just basically doesnt lock it for anyone.

or maybe if i can set roles that CAN send messages after locking the room.

[crystal carbon]

<@&675070424748654593>

[crystal carbon]

Hey there 👋 ,
The lock command disables everyone from sending messages in specific channel.

Now this is a locked channel, Everyone is able to view but not to send.

• What If I want to allow the staff role (for example) to send messages even if the channel is locked?
  To override the permissions for your staff role, go to the channel settings, add your role and change the permissions to:

Send Messages = ✅

[left skiff]

New members, hence everyone has to accept rules first, after accepting, they get a new role. Room i need to lock is already unviewable to everyone, but when I lock the room, the member role can still send messagess because the member is higher in the hierarchy than everyone which allows them to basically bypass the lock command. I want to know if I can somehow lock for every role, except admin mod etc. If i cant, will this setting be available someday on the probot dashboard?

for example, like the enabled and disabled roles in the command settings, if there could be something like affected unaffected roles

[crystal carbon]

Even if the member role is above everyone, setting the Send Messages permission to the middle state (see screenshot below) causes Discord to fall back to their lowest role—in this case, it will be everyone's permissions.

In short, to fix this -> choose the middle (neutral) option for Send Messages, rather than the ✅ checkmark. (for the members role)

[left skiff]

thanks, im gonna try it, if i have another issue, im gonna tell you! Thanks!

[crystal carbon]

That's something that I cannot control as a member in Probot (:
Here is the suggestions channel #1234622065810739291 , it would be a great suggestion

[crystal carbon]

Your welcome, Of course ❤️

[fallow badge]

hey

[crystal carbon]

Hey there, Is there anything that I can help you with ?

[fallow badge]

no thx bro I'm just waiting to be accepted into technical support.

[crystal carbon]

I wish you all the best!
Remember, patience is an essential skill for any support team member, so be sure to demonstrate it. If your application is accepted, Probot team will contact you; otherwise, They won't send you any further notification.

[nocturne flax]

Hey I'm blocked by probot for sum reason? I'm new to discord and am tryna make my own server

But when i try adding the bot it doesnt work

[dull void]

hello! what do you mean by "blocked"? blacklisted?

[dull void]

this is a known issue with cloudflare currently, the website hoster. do you have any vpn or dns on right now?

[nocturne flax]

Nope, it just fixed itself tho

Thanks

[dull void]

glad to hear that, happy to help! if you have any other issues in the future feel free to contact us.

[glass nymph]

I'm having the same issue right now. And I don't think I have a dns or vpn

[fallow badge]

thx On advice

[blissful bobcat]

<@&675070424748654593> ._.

[sage flint]

?

[blissful bobcat]

I'm gust try to help people

Sorry for bother

[sage flint]

Wait for about 15-20 minutes and it should unblock you. You can also try to use some other browser

[rain thunder]

what is max response limit reached when adding a new command supposed to mean? How can i fix that? <@&675070424748654593>

[livid hearth]

it’s limited by 200max of auto responses

[lament grail]

#support-ar

[tidal flare]

Hey, this command actually encounters issue. Please use the dashboard to claim your credits.

[vague marten]

Oh ok thnx

[tidal flare]

No problem

^^

[lethal elk]

HELP PLS

my levels are not leveling

So I just added the bot for the leveling system, but its not giving xp

idk if i did something wrong for set up or what

can i get some help?

[ornate charm]

Hey I need help I an the highest in my friends server and I cannot access the dashboard to fix the welcome. Pls help me I tried kicking the bot and my friend cannot do it because he has forgot his password. <@&675070424748654593>

[lethal elk]

<@&675070424748654593>

[shut pond]

hi, what does enabled roles and disabled roles mean and do I have to add every role that can't use a command to disabled roles or is enabled roles enough? (not sure about their meanings since /points had enabled roles and roles that can add points fields which confuses me)

[crystal carbon]

Hey there👋, Make sure that:

• You have enabled it in the dashboard
• The affected users doesn’t have one of the no xp roles
• You are trying in a channel that is not a no xp channel

[crystal carbon]

Hey Jay,
You must have Administrator permission assigned to one of your roles to access the dashboard.

[lethal elk]

can i send imeages?

[crystal carbon]

Hi 👋,

• Enabled roles: the only roles who can use the command.
• Disabled roles: the roles that cannot use the command.

If you have assigned a role to the enabled roles, you don’t have to set the disabled roles anymore, because all of the other roles which aren’t assigned in the enabled roles will be considered as disabled.

[crystal carbon]

Yes please

[lethal elk]

this is what I see, why is everyone at max?

[crystal carbon]

It’s not “max”
When you don’t have any XP, it will look like that.

Can I have a look at your dashboard settings?

[lethal elk]

what section do you need to see?

[crystal carbon]

Leveling system

[crystal carbon]

Is it enabled?
And do you have one of the roles which you included in No xp roles?

[lethal elk]

Yea

[crystal carbon]

Yea for both questions?

[lethal elk]

yes

[crystal carbon]

Sure!
So to fix your problem, you have to remove the role (which is in no xp roles) from yourself.

[lethal elk]

ohh

okay so I removed them and I still have no xp being added

[lethal elk]

what does max mean

[shut pond]

thanks

[crystal carbon]

Have you waited a minute after sending the messages?
And are you sure that you don’t have any role by mistake?

[crystal carbon]

It just appears like that if you have 0 xp, no meaning

[crystal carbon]

Your welcome, Glad I could help ❤️

[lethal elk]

i deleted all no xp roles

[crystal carbon]

Try sending some messages again and wait for a minute for the xp to appear in the rank command.

If it doesn’t, let me know

[lethal elk]

its been over a minute, ive been waiting since i messaged you back

It appears, that I, a mod, is the only person NOT recieving XP

[crystal carbon]

I have no idea why would this happen..
We will have to wait for one of the support team members

[lethal elk]

mkay

[lapis harness]

I think ProBot's leveling system has a bug. I made it an administrator, but it doesn't assign roles when the target level is reached.

[loud brook]

<@&675070424748654593>

[loud brook]

hi mohammad may i have a ss of your dash and ss of your roles and perms ?

@lapis harness

[lapis harness]

for sure wait a sec

[loud brook]

hey create a roll top of all and give it nothing

give it to bot

it's work now

[lapis harness]

you mean in this page?

[loud brook]

roles in discord

top of all

and give it all perms

give it to bot

[lapis harness]

Thanks, I'll try it right now

[loud brook]

no worry

@lapis harness works?

[lapis harness]

im trying to test it right now

[loud brook]

acc fr

[heavy jasper]

There is a owner here ?

[loud brook]

no tag support

[heavy jasper]

I want to say sth important

[heavy jasper]

I know

[loud brook]

if need to connect owner they'll do that

[heavy jasper]

I know

[loud brook]

you'll warn if write nothing

[rocky anvil]

Nvm

[heavy jasper]

I swear I Know I didn't tag I swear😭

[rocky anvil]

I figured it out

[heavy jasper]

I need just owmer🙂

[rich nest]

?

[rocky anvil]

How can I become support?

[heavy jasper]

Yeah admin

There is a problem

In bandage and background

[rich nest]

Well what do you need help with? At the moment everyone is probably busy

[loud brook]

head to https://discord.com/channels/224308865427046402/573048424505671691

[heavy jasper]

There price like the past price

[rich nest]

What?

[heavy jasper]

And this is too expensive

[rich nest]

No idea what your on about

[heavy jasper]

16k = 160m at past

[rich nest]

Credits?

[heavy jasper]

These things

20k credit

This was at the last price

When was 1k = 10m

It had to be fixed

Like make it more cheaper

[rich nest]

Nothing that we can do about it as far as I know

[heavy jasper]

Cuz like 20k = 20m

[heavy jasper]

Ah

[heavy jasper]

U can ask ur owner?

[rich nest]

For what?

[heavy jasper]

I wanna to buy one but it is expensive

[heavy jasper]

Abotto make it cheaper

[rich nest]

You should have enough

[heavy jasper]

I just want to make it cheaper

?

[heavy jasper]

??

Where did u went
?

[rich nest]

I'm literally right here

[heavy jasper]

Ok what then ?

[loud brook]

how can i apply for translator?

[rich nest]

Okay well I'll pass on the message, can't promise you anything may happen

[loud brook]

can you give my answer?

[rich nest]

I'm not sure, I can ask about that too.

[heavy jasper]

Okay ty 🙏🏻

[loud brook]

for my qustion?

[crisp sinew]

Im sure that there was a play song command in the past... but i cant find it now?

[rich nest]

Yes i literally told you

[crisp sinew]

is it removed?

[rich nest]

Okay so for your situation, it's going to be kept as it is

[rich nest]

There's no music feature

[heavy jasper]

Uhhhhh

[crisp sinew]

okay thanks

[loud brook]

tnx so when you get answer tag me pls

[rich nest]

Of course

[rich nest]

What?

[heavy jasper]

I wanna buy one but it is expensive and u said it will be as it is

[storm ravine]

hi so im trying to make it so in the reaction roles it shows the role your about to receive like the one in the picture but i cant figure out how to mention the role in the message or direct users to any channels, if anyone knows what im tryna say help me out

example

[rich nest]

Yes the prices you see will stay as it is

[heavy jasper]

Ok

[rich nest]

Heres the link but I'm not sure if they'll be looking for more people

https://forms.gle/HXDg3asa2v1xVpzc6

[loud brook]

i apply that

[rich nest]

Okay

[loud brook]

i don't know the result

[rich nest]

Seems like they aren't looking right now then

[storm ravine]

someone??

[loud brook]

<@&675070424748654593>

[loud brook]

what's the problem can i see ss of your massage ?

in dash

[storm ravine]

that

[loud brook]

and error in the dash

[loud brook]

in dash

[split needle]

use th format <@&role_id> to mention roles in bot's messages

[storm ravine]

oh

so how do you do channels then

[split needle]

<#id>

[storm ravine]

ok

[loud brook]

owo manager

[storm ravine]

thank yoiu

[loud brook]

next time owner

[split needle]

if you want to get id of anything on discord, follow this guide https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID

[storm ravine]

its not working i put the <@& and then i copy role id then put > and it still doesnt work

[split needle]

can you make sure you copied the correct id? there's a high chance that you just copied the message id instead of the role id

[storm ravine]

i go to the roles and right clicked on the one i needed

and it said copy role id

[split needle]

can you show me how you did it?

[storm ravine]

yeah

[split needle]

the role mention in the message

[loud brook]

if he put space end/start of massage that's can be wrong yes?

[split needle]

what?

[loud brook]

like that <@& role_id >

space

[split needle]

yea that is with discord embed message
you can only mention stuffs in message content and description

[loud brook]

space between them

[split needle]

go back to your arabic channels then. you can not make much sense

this is your verbal warning

[storm ravine]

then how they do it

[loud brook]

i'm not arab

[storm ravine]

thats an embed if im not mistaken

[split needle]

that is field description

or just a big embed description

[simple epoch]

Hello

<@&675070424748654593>

[split needle]

I am not waiting for the question

[storm ravine]

how do you get a field description? i only see embed and message

[split needle]

field is a part of embed
but you can just use the embed's description as how it is in the provided example message

[storm ravine]

ok

thx it worked

[undone portal]

Hey! I tried to purchase Pro-Bot Premium but my credit card keeps getting declined. I double-checked my info and funds, but it still doesn’t go through.

Can you let me know if there's an issue on your end?

[snow aurora]

Contact @nocturne flax

[vital crane]

<@&675070424748654593>

[snow aurora]

In private

[dull void]

hi there! there was an issue a few hours ago but it was fixed, as someone else said you may contact @nocturne flax.

[dull void]

hello, please don't interfere and check the channel's description. thanks!

[undone portal]

oh, okay. so that is normal?

[dull void]

right now no, it shouldn't be happening. but our team will be happy to help you.

[undone portal]

okay i contacted the bot

[open knot]

why I can't take the daily credit?

[dull void]

hi there, please use #support-ar

[undone portal]

no replies...

[dull void]

please be patient, the response time can vary a lot. they will get back to you soon.

[simple epoch]

@dull void jim can i create casinos

[dull void]

hey there, you were answered in #chat-en. casinos are not allowed.

[simple epoch]

Yes but i came here to look for a diffrent answer🥰

[dull void]

i'm afraid this is the only answer you'll get.

[simple epoch]

Wrong😏

I got a diff one in ar support

Last night,but imma reask

[dull void]

it's a moderator who told you they aren't allowed anymore, i don't think what you heard in support-ar is true and i also don't know who told you that they're allowed.

[simple epoch]

2 mods

U just need license by anas

[patent current]

What This ...?

<@&1402526716471148595>

<@&675070424748654593>

@dull void

[livid hearth]

that means your server is blacklisted

may i have the server ID please

[patent current]

How to unlocked

[patent current]

1317183019093590026

This id

[livid hearth]

what's your main language?

[patent current]

This Server kurdish

[livid hearth]

the server is suspicious about selling Credits

or doing illegal activity

[patent current]

no bro this server Only Staff Sell Effcet and nitro gaming Squad

@livid hearth

[livid hearth]

i'll review that with the Admins and reach you back

[patent current]

Ok Thanks Bro

[livid hearth]

your server has been blacklisted as a reason of doing an invite reward system, and this is illegal, and can't be removed

[patent current]

Bro, check out the bot I added, its name is Maxbot. Bro, how would I know it would get blacklisted?

[livid hearth]

your server has been removed from the blacklist next time, please contact @nocturne flax directly ^^

[patent current]

I'm sorry for the inconvenience.

[livid hearth]

no worries

[patent current]

🫀

[dull void]

hello, please do not dm staff for help. use @nocturne flax if you want to talk about the blacklist.

[vale kelp]

Hii

I accidentaly gave myself 25 levels, how can i reset it ?

[brave topaz]

You can use the /reset command

Or use the /setlevel command again.

[vale kelp]

It still appears that i am lvl 24

[vale kelp]

K

[vale kelp]

Still appears that i am lvl 24

[vale kelp]

@brave topaz

What do i do ?

[brave topaz]

Wait for the data to be refreshed on our end

[brave topaz]

Also you're using the /profile command which shows you your global rank. Try using the /rank one. It should be reset.

[modern wharf]

hi

i had 30m credits in my account and i just realized that its not in my accout now ??????

its not just me some of my friend had 20m and smth like that and they just found 3k on the account?

[fickle reef]

Hey, check #1391766492147879996 message

[modern wharf]

but why i sold my account for the 30m

[fickle reef]

Btw selling Discord accounts is against the Discord ToS and can get you banned

[modern wharf]

no one said that in the past 4 years

[modern wharf]

tbh its not an account its a xbox code or idk

i dont really care

but

bro

the creadit is just about buying and selling

whats the use of it then??

thats crazy tbh

[fickle reef]

Credits are meant to be used to buy probot profile decorations not something else

[fickle reef]

Yet it's illegal

[loud brook]

exact

[lament grail]

#support-ar

[modern wharf]

probot profile decorations lmfao? what even is that

[modern wharf]

thats it?

so all of the shop servers selling for credits no one noticed that?

[fickle reef]

They are getting blacklisted everyday

[shut sapphire]

Where is berline

[fickle reef]

You can report them to @nocturne flax

[fickle reef]

What do you need help with?

[shut sapphire]

Regarding the compensation for the two-time zero

i have 1.9b After that 190k after that 19 after that 95k?

[fickle reef]

How much credits do you have right now?

[undone portal]

how i can use /mute then?

[fickle reef]

Put Probot as the highest role and check if it has Administrator permission

[loud brook]

sir see the bot name

it's not pro bot

[wooden siren]

<@&675070424748654593> for some reason i'm unable to whitelist url's- it's just greyed out and will not let me create some

[sage flint]

Because you have blacklisted urls

You can only whitelist or blacklist not both at the same time

[lucid sedge]

@vague fossil

[wooden siren]

my mistake- thanks for the help!

[grand sail]

‏I have a question how do I get the REP and what is its use ?

<@&675070424748654593>

[fickle reef]

reps are usually given to a user you had a good interaction with. And to get it is by having someone with Membership to transfer to you

[lyric island]

Didnt receive the amount of transaction

[rain thunder]

Does premium increases the auto responses limit? <@&675070424748654593>

[whole sedge]

How do you set pro bot to do the welcome and leave thing <@&675070424748654593>

[daring marten]

.

[whole sedge]

What

[rich nest]

#faq > Welcome and goodbye > first option

[golden falcon]

<@&675070424748654593> i had around 47M credits on this acc and its all gone now idk how, there aint any transformation on the logs

[fickle reef]

Check https://discordapp.com/channels/224308865427046402/1391766492147879996/1395774684791832657.

[frozen pilot]

will increase soon

[clear ibex]

@dim plank

[weary spade]

Am I able to undo actions done by users on the probot website? Such as this^

[dull void]

hi there! unfortunately there is no direct way to undo them, you'll need to change them back manually.

[weary spade]

That's rather unfortunate, but is oki. Thankyouuu

[dull void]

you can always suggest something you want to see added in #1234622065810739291. you're welcome, have a nice day!

[flint needle]

Hi is the reward system still bannable?

[vital crane]

Now is enabled

#announcements message

Chéck here

[signal briar]

Is it correct, that I get thousands and thousands of dollars of credits? (Ive never used this credit system before is this alright??)

[signal briar]

In one month of voting i could buy a house from that…

[loud brook]

<@&675070424748654593>

[dull void]

hi there! you get a random amount of credits with a limit of 3,000 every time you vote for ProBot. you can use these credits for ProBot exclusive decorations inside the dashboard.

[kind delta]

Its not real money😭

[kind delta]

What the hell is even your avatar about😭😭😭😭😭

[signal briar]

Ohhhh omfg im so dumb lol

[brave topaz]

@kind delta this is a support channel.

Please read the channel topic and head to #chat-en if you don't require assistance

[kind delta]

Oh my god im sorry😂

[kind delta]

Actually i have a queation

About the probot.io website

What does cloudflare have to do with the website actually?

[wooden siren]

<@&675070424748654593> i apoligize this is like my third question of the week, but i'm having quite a few difficulties trying to allow certain links on my server. even with both youtube.com and youtube.com/shorts links being whitelisted, no one is allowed to post videos anywhere because it will block them. is there something i should be doing differently to solve this?

[brave topaz]

DDOS protection

[scenic trench]

why is the page not working?

[scenic trench]

<@&675070381861634048> <@&675070424748654593>

[mystic valley]

what the command to run to set up the exp system

[last ibex]

same thing happened to me rn

[mystic valley]

<@&675070424748654593>

[rich nest]

The leveling system?

[rich nest]

What are you trying to do?

[mystic valley]

ye it not letting me set it up idk if it a command or not

[rich nest]

Not letting you set it up? Can you show me a screenshot?

[mystic valley]

idk what command to run to even attempt to set it up

[grand sail]

I have one of them how can I benefit from it ? (REP)

[fickle reef]

Configure it on the Dashboard
https://probot.io/

[fickle reef]

There's no benefit in it

[mystic valley]

huh how do i configure it

i am trying to do it all on my phone

[fickle reef]

Just make sure this is enabled

If you see that emoji it's working and you can test by typing /top in your server

[mystic valley]

idk what to do for the rest

[fickle reef]

Don't put those roles in no xp roles and don't put the level-ups in the no xp channels, what's your main language? so we can help you in the best way

[mystic valley]

english but i do struggle processing stuff

[fickle reef]

Have you read our #faq ?

[mystic valley]

i have and this bit is confusing me bc i can’t add roles to it

on the dashboard there nothing about roles

[fickle reef]

Can you see this?

[mystic valley]

ye

do you know anyone who could help me set it up?

[fickle reef]

Tap on + Add Role Reward

I will help you

[mystic valley]

i have and it added another lvl up bit

[fickle reef]

Can I see?

[mystic valley]

i did it up to 20 bc i gave a role at 20

[fickle reef]

It's better to use different ranges like on level 5 they get a specific role, on 10 another, on 15 another one, if you get me

Set one of them to level 2 and check if the members get the role or not

[mystic valley]

that is what it like on my server what i am trying to get the bot for

[fickle reef]

Yeah, so add role rewards like that.
Level 1
Level 5
Level 10
Level 20
Level 50

[mystic valley]

oh ok

any way to delete the other ones?

@fickle reef

or is there not

[dull void]

hi @mystic valley! i am sorry for the delay. i see you are looking for the option to add the roles to specific level rewards. to do that, since you are on mobile, you can scroll a bit to the left on the grey box so the option "Rewarded Roles" shows up.

[mystic valley]

it doesn’t seem to be able to find the roles

[dull void]

if the roles were recently added to your server the dashboard may need a refresh, try that and let me know how it goes.

[mystic valley]

i had them there before i added the bot

[dull void]

does the bot's role have Administrator inside Server Settings > Roles > ProBot > Permissions?

[mystic valley]

yes it does

[dull void]

could you make sure the bot's role is above all the other roles please?

[mystic valley]

it wasn’t so i am going to see if it picks up the roles now

[dull void]

alright, let me know if that fixes the issue.

[formal night]

is this ProBot official server? i have a helping related question.

[mystic valley]

it has thxs

[dull void]

hi there, yes it is! how can i help?

[dull void]

awesome, happy to help! have a nice day :D

[mystic valley]

is that how it ment to be?

[dull void]

yes exactly!

[mystic valley]

how do i make sure it is working ?

[formal night]

nice! i finally found that the official server! so , can ProBot join any voice chat ?🙃

[dull void]

there is a way to test this actually. you can give yourself level 5 or 10 etc. using /setlevel and see if the role is applied to you.

then you can use /reset so it is fair for members.

[mystic valley]

ok thxs

[dull void]

can you explain what you need it to do please? the bot can't join voice channels itself.

[formal night]

oh okay

i have an another question what is Auto Responder?

[dull void]

auto responder is, in other words, custom commands. you can enter a trigger phrase or word, and when that phrase/word is used by someone the bot will answer with an answer you've applied in the dashbord.