support-en

[split gorge]

Is there mod logs that you can set up from ProBot?

[karmic star]

yes

[split gorge]

Do you have to pay?

[karmic star]

no

[split gorge]

Oh thank god. How to set up?

[karmic star]

Can i have json file of leveling system of my server?

[split gorge]

You can do that with EMM3

[split gorge]

Oh

[neat vine]

Dyllan said it’s only for gold or diamond members

[tidal flare]

Yes, because daily credits are temporarily disabled

[neat vine]

So sorry I don’t get it so currently the daily is only available for the paid members for a short time then the public will be able to use it again?

[tidal flare]

Members who has membership have access to a /daily command, and they can earn more than a non-subscribed user. But these non-subscribed users are currently limited for credits because it is temporary disabled

[fallen oak]

Hi, I'm sorry if I'm bothering you, but I've been blocked.

[tidal flare]

Hey, you're not bothering us at all it's a pleasure to help, have you been blocked on the website? If so try to refresh two or three times and if it still not working you may need to wait around 30 minutes. If it persists try accessing the website by using a VPN or a different device

[fallen oak]

ok have a good day

[tidal flare]

Thanks, you too

[fallen oak]

I did the refresh once and it worked, thank you

[tidal flare]

No problem ^^

[limber sail]

You guys suck no help at all

[tough parrot]

hello

how to get credits

before i used to get credits from this

is there a new way to get credits?

<@&675070424748654593>

[brave topaz]

With a diamond/golden membership

[tough parrot]

this?

so the only way to obtain credits is from getting the memebership?

[tidal lintel]

@tidal flare hey there, danny bot isnt working i know someone with a fake reward system can you help me?

@quaint sentinel

[chilly matrix]

I got an Issue with the welcome and goodbye messages regarding my server, even tho I got the bot the permissions to send the messages to the specific channel, it won't post anything as soon as somebody joins

[brave topaz]

Indeed

[midnight hornet]

when i try /colors in my server it appears (The application did not respond) what should i do

you can change colors but u cant see the list

[brave topaz]

Send a new message later, we have lots of users to respond to and need to limit the ticket creation.
-# Next time do not ping for support, otherwise you'll be moderated.

[brave topaz]

Have you tried running the command again?

[midnight hornet]

yes

[brave topaz]

Show me your setup.

[brave topaz]

Is ProBot offline on your server?

[midnight hornet]

no

[brave topaz]

Does it respond to /ping?

[chilly matrix]

The Dashboard setup is like that

[brave topaz]

Does it work if you disable the image option?

And just use the plain message

[chilly matrix]

Yes, I am using a PNG, with 53 kb

[unique lance]

is there a way to reset only weekly activity so new users got a chance to be most active for the week?

i wanna give a role every week to the most active user ONLY THAT WEEK, not all time

[midnight hornet]

it only shows The application did not respond

[unique lance]

but i dont wanna reset every bodys xp every week

[livid tide]

بدي مساعده

[brave topaz]

#support-ar

[brave topaz]

Try again later please

[brave topaz]

I didn't ask that. Have you tried removing the image and then trying again?

[chilly matrix]

Quite often, even with other pictures. Just used another one and that worked out

[fallow pelican]

Good afternoon. What is the limit of characters in the auto-responder? I thought it was 2000, but with a 1973 text is not working.

[timid warren]

hey, can i reset all levels of users in the servers

[forest crypt]

yes

[brave topaz]

Glad to hear that!

[brave topaz]

I'll take a look and ping you if I find anything

[brave topaz]

/reset target:@everyone

[merry halo]

HI GUYS i cant understand why in my server no one (except admins) can use /rank

[brave topaz]

If you're going to help stick to the channel topic.

[brave topaz]

What happens when users run the command?

[fallow pelican]

Thank you! 👏

[void jungle]

Hey can someone help me get the emojis in the embed message to show cuz right now I just get this
I tried following a reddit thread but idk what to do rn

[void jungle]

NVM I saw it in pins

[carmine crescent]

Hey

Dashboard link pls

[tidal flare]

Hey there, here's the link : https://probot.io/dashboard

[arctic iris]

what is this

im just tryna set up my leveling system

😭

[bronze sky]

Hey guys

I have a question

[bronze sky]

Ay

Mate

[bronze sky]

Hey

...

Can some1

Answer

[carmine crescent]

Thanks

[spark sentinel]

Hey I set up my server but it still says this no matter how many times I set up Discord

[rain wolf]

hi no matter how many text i send in chat it still stay as 0/max for text level, how to fix this?

[fading fjord]

Help me

[frail sleet]

How come im stil rank 1 on my server if others are higher lvl than me on voice chat lvl

[timid glacier]

how can i enable text commands to server

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[brave topaz]

Stick to your ticket.

[tidal flare]

Can someone answer what? You did not even state your issue.

[unique lance]

@support-en

i love the leaderboards an the /top command, but is there any way to see who was most active in the last week? or what does /top type text duration week show? does it only could xp for the last week or since the beginning of time?

ok, i think im ansering my own quesion, but maybe some body can help out one more time:

/top type text duration week

an /top type text duration month

[tidal flare]

Hey, it shows the xp from now to 7 days ago

[unique lance]

is definitely different, so is it true that /top type text duration week goes back exactly 7 days from when ever it is run and only counts that XP?

[unique lance]

PERFECT! thanks!

[tidal flare]

No problem!

[elder wave]

Hey, I'm just wondering if the "Max channels user can create at the same time" was set to zero?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[quaint moss]

HELLO how to do , boot to mute the people who bad word

who speak with bad world

[delicate wave]

Invisblename

[charred scarab]

love it when i cant access the website

[forest yoke]

How I solve this?..

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).

[brave topaz]

Show your setup

[timber patrol]

unable to access my discord dashboard 🥲

[upbeat verge]

hello there, i purchased the premium pro bot but i'm struggling to invite him, any help :> ?

[molten oar]

How do i sort out welcome and goodbye

?

[minor finch]

How to make the server policy confirmation by reactions and then appearing access to channel?

[tidal flare]

Try accessing the dashboard on a different browser

[tidal flare]

Hey there, doesn't seems like you have Premium on this account. If you have it on this account do not hesitate to tell me and we will create a ticket about your issue

[tidal flare]

Hey, on the dashboard you can enable the Welcome and Goodbye feature, then you will be able to create a custom message to welcome new members.

[tidal flare]

Hi ! Seems like polish is your native language and you're using a translator am I right? If so ask for polish help in #support-int ^^

[minor finch]

yes, thx

[thorny snow]

please help

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).

[thorny snow]

IOH THX AND SORRY

[tidal flare]

Don't use caps like that please

[thorny snow]

IM DONT UNDERSTAND

[latent prawn]

Good afternoon, I have added the probot leaderboard to my server.

I have manged to get the /rank to auto delete but I have the /top to auto delete aswell but it isn’t

All settings are on it auto deletes one but not the other, please may I have some assistance

[tidal flare]

Hey, for the top you need to use /reset command

[latent prawn]

Won’t that reset all scores?

[tidal flare]

Indeed

[latent prawn]

I assume that will get it to auto delete when a players brings up the score board

[latent prawn]

This is what I’m trying to get to auto delete once a players is finished,

The rank card auto deletes but the top 5 score card isn’t.

[hollow ruin]

I'm trying to figure out why the voice roles for leveling arent being given when someone ranks up

[novel chasm]

Hello Guys
In the Arc Web browser is blocked the website
If a any hepler/mod reply thanks

[molten oar]

@novel chasm

[novel chasm]

Thanks

[violet snow]

currently probot doesnt reward xp is he broken?

[dreamy pine]

Hi, why is there an error on the website?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[rain wolf]

is the bot down??

[tidal flare]

Hey, wait around before trying to access the dashboard if refreshing doesn't work.

[tidal flare]

No it is not, try to kick ProBot and invite it again

[rain wolf]

my bot stopped giving out roles to users that meet the requirements.

will it affect my current setting in the server?

[tidal flare]

I'm sorry to hear that

[tidal flare]

No it will not

[rain wolf]

okay, i'll try to do so

thanks

[tidal flare]

No problem

Keep us updated

[rain wolf]

that doesnt work 🥲

[latent prawn]

??? @tidal flare

[rain wolf]

if i give my member roles manually, will it change and delete automatically when they get higher role?

[dreamy pine]

Thanks you

[muted belfry]

Im was just want to add the bot, but...

[lone anchor]

so i've been using this bot for a little over a year now for logging and i do love it but it mysteriously just stopped working recently and im unsure why i havent changed any settings

stopped on the 17th

[nocturne flax]

Why don't you have a support team in Russian 🇷🇺😐

[quiet juniper]

@slim stone

[hasty coral]

Now i have a proplem

I can't get my daily gift

[brave topaz]

https://discord.com/channels/224308865427046402/743365286132056094

[prime sundial]

I can’t connect a Twitch to my server.

[frail python]

selling credit with real money is normal??

@tidal flare

[jovial lily]

<@&675070424748654593>

[jovial lily]

Hello , the daily now for membership users only

[jovial lily]

No It’s not normal , you will get a blacklist

[timber patrol]

Still not working. Should I remove the bot from server?

[tidal flare]

Are you trying to access the dashboard with a server ID in the link?

[latent prawn]

Why won’t this auto delete like /profile and /rank does

[gray night]

Hi, I’ve got purchased premium probot and I’ve paid now 4 times for it. It’s not on this account it’s on another account

[tidal flare]

I don't think it can.

[tidal flare]

Hey, may you bring the account with Premium in this server please?

[gray night]

Shall I mention it?

[tidal flare]

Do you have access to it?

[gray night]

We paid now $5 and it worked!

[gray night]

It’s my friend

But he’s on a call with me

[tidal flare]

Do they speak english?

[gray night]

Yes

Its for our five M server

[tidal flare]

Okay well may he creates a ticket by telling him to go here #premium-support

You can't see it, but your friend will

[gray night]

Okay give me a minute

[tidal flare]

Sure

[gray night]

He doesn’t have a nitro

He can’t access the server…

[tidal flare]

It is fine, they don't need nitro

[tidal flare]

Oh, did he reach the 100 server limit?

He needs to join this server so we can help him

[gray night]

Yea but he can’t leave any of them just like I mentioned it’s business account

[gray night]

Can’t I access the ticket and he can see from my screen?

[tidal flare]

Unfortunately no

[gray night]

Okay give me a sec

[tidal flare]

If you would have a problem with Premium activation, I would indeed add you in a ticket. Though since it's your friend I can't do anything with your account.

[gray night]

He paid 3 times so basically $30 then my other friend paid $5 and it worked

We already got another premium bot in our five m server

But we tried to subscribe again and add it to our store

Does it work in multi servers or?

[tidal flare]

I'm sorry, but only your friends need to create a ticket to manage their subscription

[tidal flare]

Only one server /subscription

[gray night]

Ohhhh

[tidal flare]

Yes

[gray night]

That’s why it didn’t work…

Okay so the payment we paid

[tidal flare]

Probably

[gray night]

Is it gonna renew automatically

Or is the money just gone

[tidal flare]

So basically your friend just paid $30 right?

[gray night]

Yes

[tidal flare]

That would be 3 months of Premium, but not 3 Premium bots

Premium Tier 2*

[gray night]

Alright can we do a refund?

And subscribe next month

[tidal flare]

Your friend needs to join the server for that

[gray night]

So he used 2 different accounts and he’ll be joining

One of them he paid $10

And the other account $20

[tidal flare]

So that would be 2 Premium Bots

[gray night]

Yea but it didn’t work that’s the thing

[tidal flare]

Your friend should be able to add both bots in the server

[gray night]

Yea that’s what we’re confused about

He tried different account

[tidal flare]

That is weird, let me ask the team about it

[gray night]

Alr babes

[tidal flare]

May you send a screenshot of what's happening when your friend tries to invite the 2nd bot?

[gray night]

That’s the thing it’s not showing any second bot

It’s showing the old one we’re subscribed to

[tidal flare]

On the other account?

[gray night]

Yes

It’s really weird

We could come room and open share screen for you if u want

From both accounts

[tidal flare]

Uh okay, may your friend send a screenshot of both account on this page : https://probot.io/premium/manage ?

[tidal flare]

I can't do that right now

[gray night]

The link isn’t loading

I think there’s a problem

[tidal flare]

That happens when you recently bought Premium

Tell your friend to try with a different browser

[gray night]

It’s showing for both of us this

[tidal flare]

Are you logged in?

[gray night]

Yes

It’s been like this for two hours now

I’ve tried as well from my phone

And same problem

[tidal flare]

It's currently working for me

that's weird

try with a different browser

[gray night]

Like you have to type in the link for it to let you in

So if I press your link it doesn’t work

[tidal flare]

What about https://probot.io/dashboard

[gray night]

Shall I tell him to send pics of his account and I send it here?

[tidal flare]

Yes

Please

[gray night]

He can’t type because he has to wait 10min

[gray night]

Alr babes

[tidal flare]

I would appreciate to not be called that way ty

[gray night]

The first one he paid from it $20

The second one he paid on it $10

[gray night]

Okays sorry

[tidal flare]

Ohh I thought you were talking about dashboard.

[gray night]

We use babes lots in uk so sorry for calling u that

[gray night]

U want me to take pictures of the dashboard?

[tidal flare]

Let's wait a little time then I'll add these users in a ticket.

[tidal flare]

Of their account if possible

[gray night]

Okay

[gray night]

Sure

These ones right?

[tidal flare]

Yes thank you, what about the subscription page?

[gray night]

See the second account called yyyy it shows nothing even tho we paid

[tidal flare]

Okay I see. What if "yyyy" click on a server icon an go to the premium tab

May I see a screenshot of what is happening in the Premium tab ?

[gray night]

Sure

[tidal flare]

Thanks

[gray night]

Okay so now it shows up but as you can it’s tier 1 not 2

It’s because we asked our third friend

To try and pay from his account

You get me right?

So now we can access the $5 one the one my third friend paid for

That’s why we want a refund of the “yyyy” account and “kabos” account

[tidal flare]

is @left imp able to talk right now?

[gray night]

Yess

[left imp]

yes

[tidal flare]

Hey, currently Twitch Module doesn't allow new configuration for now.

[tidal flare]

We do have a Russian Support, just state your issue in Russia in #support-int

[tidal flare]

It should do that yes, I apologize for the late answer.

[tidal flare]

Hey, just refreshing the page should work. If it persists wait around 30 minutes.

[tidal flare]

Try to kick your bot and invite it again.

[neat linden]

Tried to disable an auto-role through probot dashboard, but can't due to "Sorry, you have been blocked" shananigans from cloudflare- is there a command I cannot immediately see to disable auto roles?

[tidal flare]

Hey, try to refresh the page and tell me if it worked ^^

[neat linden]

Nope. Been blocked for about 30 minutes now

Worked fine last night to enable auto role while another bot was down, that bot comes up, come over to disable auto-role within probot and blocked

[tidal flare]

I see, try to wait around 30 minutes again, if it persist try using a VPN or a different device

[neat linden]

VPN worked, guess cloudflare isn't so ontop of their game :p

[tidal flare]

Haha I see, glad to hear it works for you

[gray night]

Can I put my own server image on the ProBot Prime $5 Subscription?

If yes, how?

[tidal flare]

No you can't

[gray night]

Alr

[final drift]

Hi I just signed up to premium tier but looks like my server is not getting it?

I can see it in my user but not on the server

[tidal flare]

Hey there, may you show a screenshot of this page please?https://probot.io/premium/manage

What about the Billing page please?

I see, I will add you to a ticket. Wait a minute

[final drift]

ta

[frail python]

@tidal flare i have a list of userss and servers that sell credit with real money what should i do??

[nocturne flax]

🇺🇸 | Hello @nocturne flax,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Report ) further assistance request

[nocturne flax]

selling credit for real money is illegal?

[latent prawn]

It has the option to and I’ve enabled it to auto delete,, but it isn’t doing so @tidal flare

[frail python]

i know

[nocturne flax]

i diddnt know

[slender needle]

Hi, the leveling bot didnt give out the roles while it met the req of the tier ,any support team could help it out please? <@&675070424748654593>

its been 1 day and still unavailable to get the roles.

please sort this out because i dont think only me met this situation thanks.

[nocturne flax]

🇺🇸 | Hello @junior lake,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Welcome & Goodbye ) further assistance request

[junior lake]

Can someone help me fix my Discord bot? The welcome banner has stopped working

[reef wigeon]

So im not sure why i cant edit the auto responders trigger word? is it a Client issue or is the server being stupid atm?

Like, i would like to edit "help" to "help me" to trigger the right person:

[slender needle]

hii anyone here？

<@&675070424748654593>

[karmic star]

Can i have json file of leveling system of my server?

[dark imp]

is it possible to make it so the levels reset for a user if they rejoin? <@&675070424748654593>

[dark imp]

or am i dumb and i accidently turned on regain roles..

[honest crater]

how can i give role to all members at one time? <@&675070424748654593>

[hasty coral]

Guys

How much can i get from 950000 credits

P

[jade ermine]

How do I use /color? it’s not working whenever I put in a number???

<@&675070424748654593> 😥😥

[arctic iris]

members in my server are unable to use /rank in my bots channel, here's what I tried so far:

1. opening server integrations and enabling specific roles to use and which channels
2. opened probot dashboard and enabled + added roles and channels
3. gave everyone application commands in the bots channel
4. gave probot administrator

[tidal flare]

Contact @surreal jetty for that

[tidal flare]

Make sure the image is less than 1MB

[tidal flare]

Hey, make sure your bot has every perm and its role is the highest possible

[tidal flare]

Hey, may you try again?

[tidal flare]

No you can't

[tidal flare]

Hi, no you can't do that

[tidal flare]

What do you mean by that?

[reef wigeon]

Still grayed out.

[tidal flare]

May you try on a different browser?

[tidal flare]

Hey, make sure to allow specific roles on the dashboard such as "Member" role if you have one

[tidal flare]

Hey, make sure ProBot role is the highest possible, with administrator permissions.

[ancient lynx]

Hi
My account is suspended.
Can I transfer my profile to new account?

[tidal flare]

Please stay to #support-ar thanks.

[ancient lynx]

Bro.
Nobody exist here

[tidal flare]

Yes there is arabic support so wait there, I'm not gonna ask you again.

[ancient lynx]

Ok bro
I thought I should just speak English. No problem.

[rain wolf]

it have all perms already, its like for sometimes it works but sometimes it doesnt. the “delete role when gain higher role” also doesnt work sometimes, when i manually delete the previous role it will pop out again

[tidal flare]

I see, may you try to kick the bot and inviting it again please?

[rain wolf]

we tried and did it already but doesnt fix the issue

[tidal flare]

Just by curiosity, do you speak french? I see your profile having some french words so I can help you in French if you'd like to

[rain wolf]

no i dont haha, im just self learning some french atm

[tidal flare]

Oh okay xD, are you the server owner?

[rain wolf]

no but im the admin of the server and have the administrator perms on

asking this out of curiosity, is it normal to have this kind of bug for probot?

[tidal flare]

I see, I'm sorry for the inconvenience. I'll report that to the team

[tidal flare]

It should not behave like that

[rain wolf]

i see

[rain wolf]

so for now i’ve done everything possible to fix this bug right? there’s no other solution for now?

[tidal flare]

I don't think there's other possibilities, I'm sorry

[rain wolf]

alright, thanks for the replies

[tidal flare]

No problem and have an amazing day ^^

[rain wolf]

🤍

[latent prawn]

I have tried everything to enable this to auto delete, I believe it’s bugs please can you check this out <@&336913504051265537> <@&675070424748654593>

[tidal flare]

Don't mention the support or moderators!

Use /reset voice xp

[latent prawn]

Sorry didn’t realise I wasn’t allow,

I don’t want to reset the points, I want it to auto disappear after 5 seconds like all of the rest do

I have it enabled for it to do but it just won’t,

Would you like me to do a screen recording to show you
@tidal flare

[marble shuttle]

Hi, I wanted to check my balance through the /credits command but it seems to me that I am blocked

<@&675070424748654593>

[elder wave]

<@&675070424748654593> What would happen if "Max channels user can create at the same time" was set to 0? Would it be no vc's are able to be created? (Temporary Channels)

[tidal flare]

Sorry for the ping, may I see a screenshot of the error please?

[rain wolf]

is it okay if i dm you?

[tidal flare]

Sure

[topaz grove]

hello
what can we do with credit now?

[nocturne flax]

🇺🇸 | Hello @elder wave,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Temporary Channels ) further assistance request

[nova merlin]

What is the each level Xp

[honest crater]

how can i put auto role

[lone anchor]

this worked thank you

[wispy sundial]

hi! im trying to use the dashboard in the webpage but it doesnt works

[jovial lily]

Try another browser

[vital perch]

how to set probot so send welcoming message

od my dis server

[livid hearth]

hi hi, for text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles

[livid hearth]

Auto Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.

Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.

[livid hearth]

hi hi, did you tried using another browser?

[livid hearth]

hi, i really appreciate your help, may you please double check the topic check carefully, thank for your understanding

[livid hearth]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[red raft]

Is it possible to add a bot to an "ignore" list, so probot wont log messages the bot deletes?

[livid hearth]

hi hi, well, you are able to add the bot’s ID to the whitelist bracket on the https://probot.io/dashboard

[red raft]

The /vip whitelist command?

[livid hearth]

you will find it on

https://probot.io/dashboard
as i said in the previous message

[sudden walrus]

Hello how i did get a credit?

[tidal flare]

For now the only way to get credits is with Gold/Diamond Membership

[frigid moth]

Hey. I wanna use ProBot on my Discord Server. I invited him and he joinded my server. But the Website only tells me "This server must be set up.". What do i need to do?

[keen charm]

purchased premium and its not laetting me add premium bot to server?

i paid the money 💔

[surreal wadi]

Hi

Please help

[shrewd crater]

Hey how do i work the image only feature for media specific channels? its not working and members can still send messages in selfie chat

[brave topaz]

Is it offline on your server?

[brave topaz]

Elaborate. What's your current setup?

[brave topaz]

#support-int

[shrewd crater]

I appreciate your reply, i actually figured it out. I was being dumb. Thanks for replying this late at night

[brave topaz]

Alrighty

[arctic iris]

i did that, in number two i said "opened probot dashboard and enabled + added roles and channels"

[solar sapphire]

WHY IN GODS NAME
if i try to make a twitch notifications it give me a error and says TRY AGAIN LATER

[brave topaz]

Known issue

[hoary acorn]

I did buy premium and did not get it

[brave topaz]

Answered

[ocean swift]

@brave topaz I was patient in that ticket we spoke in for 2 weeks. Just for someone to come in and delete it, not saying a word?

[brave topaz]

The reason of the close should we showed in the DM you received; we cannot add more days to your subscription unfortunately

[ocean swift]

That was communicated well

[low perch]

How do I allow probot to delete messages? Through /clear

[distant raft]

What means "the Module of this command is enabled"?

[livid hearth]

just give the bot the administation perm's, in addition the bot can't see 2 weeks old messages

[livid hearth]

hey, may you provide some screenshot's, and elaborate more please

[nocturne flax]

How can I use the starboard command?

[brave topaz]

Starboard isn't a command, but a module.

Check out #faq > starboard

[brave topaz]

Use your main language support channel please; #support-ar

[kindred rune]

What is the cause of this problem?

[tidal flare]

Please stay in your main language channel : #support-ar @kindred rune

[simple raft]

Hello, I'm trying to use the bot custom commands, but it's not working

We have been waiting for more than 1h and the bot does not respond

@tidal flare

[small prairie]

i added the bot to a server but its not showing on my dashboard <@&675070424748654593>

[simple raft]

@brave topaz

[latent prawn]

How do I allow all users in my server to use the command prompt

1. /rank
2. /top

And not just the moderators

[surreal wadi]

whats wrong?

[tidal flare]

Just select the roles you want to allow

[final drift]

yep same thing happened to me

[supple hornet]

I don't get this

[tidal flare]

It asks you to select an embed, that you can make on the Embed category

[supple hornet]

I already did

[tidal flare]

Have you sent the Embed on the channel?

Also, make sure ProBot has admin perms

[supple hornet]

yes I already have

And gave it admin

[tidal flare]

Try to clear cookies, if it persists use a different browser

[supple hornet]

You add the embed here, correct?

@tidal flare

[tidal flare]

Absolutely

Don't ping me

[supple hornet]

mb

[tidal flare]

Read the first line of the rules in #573048403429425162 before even talking, that's my recommendation..

I'm a human not a bot, you may wait minutes or hours before getting an answer

[supple hornet]

mb

[tidal flare]

So I answered you here

[supple hornet]

how do I clear cookies

[tidal flare]

On iPhone/iPad it's a mess, I would recommend you to use a different browser instead

[supple hornet]

bro omfg

[tidal flare]

Sorry?

Just simply follow steps on how to clear cookies, I don't know

YouTube helps

[supple hornet]

it's just cause it's so complicated

[tidal flare]

It's because I don't know how to do that on iPhone, that's it

[supple hornet]

no not just that everything into making a server 😭😭

[tidal flare]

This is a bug so it doesn't happen to everyone, so if unfortunately it happens, yes you'll need to follow some steps

[supple hornet]

bruh

I just realized it already did it for me 💀💀

[tidal flare]

Well, glad it worked

[supple hornet]

By the way is there any way I can customize the bots profile on that exact message

[tidal flare]

Premium Tier 2 is required

[supple hornet]

Bruh

can I pay with robux 🤑🤑

[tidal flare]

No

[supple hornet]

awww

[mental galleon]

Does probot have it's own ticket system?

[tidal flare]

No it does not

[nocturne flax]

🇺🇸 | Hello @edgy lance,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Auto-Roles ) further assistance request

[edgy lance]

Nvm I figured it out

[steel briar]

The weekly xp reset itself every what ?

I mean the command /top

[latent prawn]

Where would this option be as I can’t find it anywhere

Are you able to possibly link me to the place you allow roles please

[swift loom]

The website is not working.

[modern lily]

Hi. Does the levelling system count the voice time spent in the AFK?

[brave topaz]

It can

[modern lily]

It does?

[brave topaz]

You didn't provide any details about what isn't working, elaborate, otherwise how are we supposed to help you?

[brave topaz]

From the dashboard > your server > modules > leveling system > scroll down

[brave topaz]

Yep

[tidal flare]

Yes it does

[latent prawn]

Thank you

[glad kelp]

I have been blocked from adding the bot to my server. Who is doing that, top.gg?

[topaz sapphire]

the server is down of probot meaning that the website is shut down for now

[glad kelp]

ah ok

[topaz sapphire]

probot is back online

[mental galleon]

Bru

[amber jackal]

Hello .
probot It gives me an error in the dashboard.
ERROR: This server requires setup.

How do I fix this?

[amber jackal]

@tidal flare

[stoic elm]

I've been blocked when I tried to add the bot to my server

[tidal flare]

Hey, read the pinned message and don't ping staff members thanks

[tidal flare]

Hey, may you send a screenshot?

Try to refresh the page

If it persists, try again in about 30 minutes

[stoic elm]

Alright I'll try again later

[amber jackal]

What should I name the channel?
I don't understand, can you write me the name of the channel .
thank you

[stoic elm]

It still says the same

[sturdy belfry]

How can l do that?

for someone to choose an emote and win a position

[daring egret]

how do i make a welcom command

[eager canyon]

Hey, is Probot having connection issues rn? Trying to open the dashboard panel and I'm stuck loading, and anytime it does load, it says I require setup (Yes I double-checked everything in the pinned message pertaining to it, it has been completed, and still happens). After attempting to authorize again, it says "something went wrong" and the entire page gets stuck like this

Edit: I made sure to "wake" it in that server, ran a command and it runs successfully; dashboard now after selecting that specific server loads for a moment and drops a "Something went wrong" error

Sorry to randomly drop a question as my first message, I know y'all likely get tons on the daily

As a response to @jade pebble
Did you set the new channel as the it's supposed to be posted in Giggle?

Usually a lot of Probot parts require you to set the channel for it to respond in, even if you've already made a new channel

[wide laurel]

Hola? Hello?

[eager canyon]

Actually yeah seems like it's a connection issue, it's unable to connect to one of the parts of Probot

[tidal flare]

Just name the channel as you wish then change it back, it might wake up the bot

[tidal flare]

Try on a different device ornament VPN

[tidal flare]

Those are called embed, which you can configure on the Dashboard

[tidal flare]

Hey, go on the dashboard and reach the "Welcome & Goodbye" feature

[tidal flare]

Hey, may you try with a different browser?

[tidal flare]

Hey, may I help you?

[eager canyon]

Nah it's good now, checked that it was getting held up connecting to what looks like a proxy or data server of sorts

Cleared up after 15 mins

[tidal flare]

Alright, glad it works!

[sleek pebble]

For some reason, no matter what I do, my server on the dashboard just says "This server requires setup." (It just randomly fixed)

[nocturne flax]

I cant put it in my server and it wont say why

Could i get some help of you dont mind?

just had to use my phone

[modern lily]

I accidentally removed the Muted role in my channels. Can anyone enlighten me what were the settings of the Muted role should be

[vital mauve]

Hello, the Pro bot on my server has stopped tracking people coming in or leaving and mod logs for no reason, is they any troubleshooting I can do ?

[split needle]

what does it show when you try to add the bot to your server? a screenshot would be helpful

[nocturne flax]

I got it fixed but thanks

Sorry

[split needle]

let the bot mute any user and it should recreate the role, then you can just re-adjust it for channels

[split needle]

attempt to remove the bot's logging webhooks from the channels, then go to the dashboard, disable and reenable the logs module

[vital mauve]

I've removed the webhooks, can you please tell me where I past the new url webhook in the bot dashboard ?

[split needle]

you don't need to do anything more than what I just said

[vital mauve]

I misunderstood and removed the bot webhooks

[split needle]

yes you need to remove its webhooks, but no need to do anything more related to it

[vital mauve]

Okay, I've done that

[steel briar]

What do you mean with 'yep'. I'm asking the /top weekly command resets itself every which day in the week?

[upper moon]

dashboard seems to be dying for alot of people?

[modern lily]

The bot puts the role but the role is not in any permission is that normal even?

Can anyone share their Muted role settings please? I just checked there's none on it Nothing is enabled. thanks.

[tiny bridge]

Came here to see if others had problems such as this and clearly they have
The bot decided today to just randomly unban someone who was not on a timed ban so as we do not use it for anything at the moment it was removed for being a potential security risk.

[frail python]

hi i send a report its about 3 days they didnt answered me ??

and the bot is offline

[burnt cloud]

So basically I got scam by this dude and it’s a server he said give me 38 million credit and I’ll give u robux he also said wallah so I believed him and gave it to him and then he timeout me and said I scam u i need refund pls

[burnt cloud]

I want a. Refund

[burnt cloud]

@surreal jetty @split needle

[umbral cove]

Hello
Where do i contact someone who can help me cuz i got banned for no reason and i wasn't even using probot site for a long time

[sage flint]

You yourself are responsible for your account and credits, we will not give you any credits back just because you were careless and voluntarily sent someone else those credits.

[sage flint]

What report?

[sage flint]

Wait for about 30 minutes and the block should disappear, otherwise you can try clearing browser cookies

[sage flint]

The bot automatically set correct permissions for this role on every channel, you don’t have to do anything

[frail python]

i report a user and a server for selling credit with real money

[long breach]

I tried making a goodbye thing with the pro bot but shows this

[brave topaz]

Try using another browser

[brave topaz]

Be patient, someone will help you when available

[long breach]

I opened another browser and it didn’t work

And I tried pressing on dashboard but it didn’t show the server I have on the side

I can maybe try on my pc when I get home and see if it’s just my phone

[sinful oracle]

why i cant invite the premium bot again to my server after i kicked it

<@&675070424748654593>

[brave topaz]

Create a premium ticket please.

[sinful oracle]

where ?

[modern lily]

If one of my admins changed the permission?so how now?

I see users getting Muted but they still chat though

[long breach]

i wont let me because of the bottom x do i have to ask for role to do that from the owner of my discord server?

[sage flint]

You need to have administrator permission on the server, ask server owner to grant this permission for you, or to add the bot by himself

[sage flint]

The correct permission are set each time when the moderation command is used. Users can still chat because you gave “send messages” permission to some other roles that users have

Every role should be set to neutral on that permission

[modern lily]

No command was triggered by any admin. Probot assigns Muted when spam is detected.

So what moderation command is used you're talking about though?

[wary portal]

I am not seeing any roles to select. I have already restarted the page multiple times, but nothing is showing up. I really need help urgently.

<@&675070424748654593>

[sinful oracle]

where ??

[long breach]

Thank you sm!

[mint yew]

cant cant add it to a server i said id work on

[loud merlin]

"This server requires configuration" what I need to do?

<@&675070424748654593>

Now I can config

[blissful pivot]

Same situation here

[blissful pivot]

Thank you

[lean badger]

:white_check_mark: @vivaan_61967 muted from the text! :zipper_mouth:

[nocturne flax]

🇺🇸 | Hello @mental minnow,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Auto Responder ) further assistance request

[tardy quest]

Hello guys plz can someon tell me why i cant do the daily command

[brave topaz]

You don't have a golden/diamond membership.
https://probot.io/memberships

[tardy quest]

Thanks

[gloomy cedar]

Chat my probot is not showing level xp anymore it stucked ?

@lean badger

[brave topaz]

Elaborate

[brave topaz]

No prob!

[gloomy cedar]

How?

[brave topaz]

Sending screenshots or providing more details (?

[gloomy cedar]

Ye it stuck on level 5 and not increasing rank or exp of members

It doesn't change

Or notify members

[spice seal]

i got blacklisted, how do i solve this?

[main sun]

Hello sir i just wonder how Can i set up someting like this

This Is not mine tho but i need it

[brave topaz]

Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)

You can appeal by sending a DM to @surreal jetty

[brave topaz]

#faq > self assignable roles > 1

[brave topaz]

Still an issue?

[main sun]

Tnx 🙂

What Is this

This Is complited

[brave topaz]

You didn't type anything in your embed (?

Did you need help?

[main sun]

I dont have An idea

Lol

Plus im trying hard

Okey i think o Got it now how do i get this in my server

[tidal flare]

Click on edit and you should see a send message button

[gloomy cedar]

Yes

[merry sail]

why cant i look at my dash board it just keeps telling add to discord when i done added like 15 times

[eager canyon]

1 in 3 chance it's connectivity/client issues on your end, 1 in 3 chance it's an ad blocker, 1 in 3 chance it's on their end

I've been facing it a lot recently, it occasionally fixes itself, but most of the time it just is having a rough time. For me it gets caught going

Also is it normal for me to get an Error 403 Nginx for the API for guilds and user? Almost positive it isn't, but just wanna double check

And on that note, is there a way to add an exception for this in the adblocker, as I assume it's part of what's causing some of my connectivity issues?

Yeah scratch that it's just the error 403 that's the problem for me

[ornate prairie]

i am being blocked for some reason. literally not doing anything. any tips?

[eager canyon]

Same general issue, I think normally it's contacting a specific bot with the request, but I forgot the details

[brave topaz]

@merry sail @eager canyon @ornate prairie

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).

[ornate prairie]

damn okay. all i did was to click to get onto the dashboard and it came up xD

[eager canyon]

Thanks, yeah it's not denying it entirely now, but now is looped on Setting up Server (changed channel name, ran a command, and probot has admin perms, still looped where you set it up, and it loads for a sec, and right back to the original screen)

[glacial dirge]

same

[ornate prairie]

15 more minutes and i will chect again, to be sure

[glacial dirge]

this keeps coming up and i keep doing it but it wont go away...

[glacial dirge]

i fixed it with a VPN connected my same location and it worked idk what happened with it

[ornate prairie]

i will not mess with vpns

[jagged abyss]

Why Danny is offline

[brave topaz]

We're looking into it. Do not send any messages for now.

[graceful laurel]

Hii, I have a Question, is there a Limit for random Responses in Auto Responder, I added 80 (I know many xD) and the bot is not responding to the trigger?

[dim aurora]

can someone help with this

<@&675070424748654593>

[brave topaz]

Is ProBot offline on your server?

[brave topaz]

Does it work if you delete some of them?

[dim aurora]

no

[brave topaz]

Does it respond to /ping?

[graceful laurel]

Ok as I found out it has nothing to do with the Response Count. I simply doesn't work if I use a Discord Image Link.

Ahh If I keep the token of the url after the .jpg it doesn't work but if I remove it it works

Ok, after I removed every token of every url in every response, it works fine

[brave topaz]

Glad to hear that!

[steady violet]

This happens even though pro bot has joined

@brave topaz could you help?

[hoary harbor]

yea thats the same problem im having

[brave topaz]

@hoary harbor @steady violet what's your server ID?

[steady violet]

1 minute let me get it

1335566720760283166

@brave topaz

[heavy ridge]

Can i reset rank of all members with a role? Without doing /reset one by one.
Or do you have api to it?

[glossy scarab]

Didn’t know English people use credit

[brave topaz]

Thanks! I've gotten it reported.

[brave topaz]

You can mention roles in the target option of the /reset command.

We don't have any public API though.

[brave topaz]

Head to your main language support channel.

[heavy ridge]

I tried. And it's showing The application did not respond

[brave topaz]

Some clusters are down. What's your server ID?

[heavy ridge]

732300641451638896

[brave topaz]

Thanks. I'll notify the development team.

[heavy ridge]

If i do manually 1 by 1 then it works

[steady violet]

thanks

[twilit slate]

Bghit white liste ?

[deep harness]

hi. sorry to bother. im trying to set up self assignable roles using the select menu configuration option but im running into a number of issues both trying to configure and post them to an embed:

• when configuring the menu, every time i add an emoji it breaks the drop down box and the role add box making it impossible for me to complete my configuration without reloading the page and losing my work
• was able to bypass this issue by selecting all roles in advance and target post in the drop down
• managed to create 2 panels successfully both with 5 options each after a lot of trial and error
• i just completed a 3rd panel with 10 options (i need to create several progressively larger ones after this one) and after some more headaches, probot dashboard managed to save my changes, but every time i try to post the select menu to the embed, probot confirms the change almost immediately but the select menu never appears. i've tried to repost the embed several times to get it to work but no matter what i do i cant get the select menu to send right now on this 3rd panel

any idea what i can do to make this work? ty
<@&675070424748654593>

[wind sundial]

hello, somehow the voice level reward roles don't really work consistently, sometimes they do, sometimes they don't. currently, I've got multiple users that have enough xp for a role and still do not receive it. I am sure that I have set up the bot correctly since it works sometimes as I've said. plz help :c

[jaunty seal]

Hello.

What is the problem in daily command?

[brave topaz]

There is not any problem with it, you just need to buy a diamond/golden membership. More info in the pinned message.

[brave topaz]

?

[brave topaz]

Still an issue?

[jaunty seal]

Oh alr thank you.

And what is the credit limit daily?

[snow aurora]

Why i can't do any credit transaction

@brave topaz

[copper timber]

How to I reset text / voice xp for all members

Because when I do /reset I can only do for specific member only

not all

@brave topaz

<@&675070424748654593>

[snow aurora]

Do this

[copper timber]

thx

[eager canyon]

Ah great, and I'm still looped on This Server Requires Setup problem - I've seen it pop up a bunch recently for others, has it been a recent problem? I know normally it's just either because ProBot doesn't have admin perms or is asleep, but I've checked and it's fully functioning server-side, with responding to /ping, channel name changes, and has its required permissions

[snow aurora]

There is a problem right now at probot try again

[jagged abyss]

When Danny will back or can I contact with someone else for our work?

[brave topaz]

No ETA

[brave topaz]

Use your main language support channel please.

And if you're going to help read the channel topic.

[brave topaz]

Can you try using another browser just to rule out something?

[eager canyon]

Sure, I'll give it a shot

[eager canyon]

Curious, yeah for some reason Opera GX causes it to not load, Chrome is cleared though; I can pull some logs if you want?

[brave topaz]

We're already aware of the issues with Opera, thanks anyways.

[eager canyon]

Sounds good

[wind sundial]

.

[dusk beacon]

hi, I am wondering, what is meant by "Both voice & text"

Does it mean that they have to reach level 20 in both categories before they get the role "Level 20"???
<@&675070424748654593>

[tidal flare]

Don't ping the support please

[dusk beacon]

Oh, I am very sorry, I think I missunderstood the channel discription, again I really apologize

[tidal flare]

Hi btw, the "Level 20" role will be given when voice or text level is reached

[dusk beacon]

Thank you very much for clarifying and the help! Again, very sorry for the ping!

[tidal flare]

It's fine, have a nice day

[dusk beacon]

You too ❤️

[tame gate]

I’m having trouble with saving embeds on browser all day today. Can someone please advise? Is the bot on a sick day?

Hopefully I put this in the right spot

[stiff night]

hii,
ive been trying to get into the dashboard of my server, but no matter how many times i log in it keeps going back to this :(
can someone help me?

[potent bobcat]

Just click continue to login, u will be all good

[potent bobcat]

If you’re asking about the images, it has to be under 1mb for it to work.

[wet geode]

hey guys how can i get credits?

[tame gate]

Everything was under 300kb but it works now. I think there was a corruption somewhere idk. Started working again an hour ago

Thank you for the response @potent bobcat

[potent bobcat]

Ur welcome.

Just trying to help

[tame gate]

Mine did this over a dozen times today. I think both just had a funky day

[tame gate]

Thank you:)

[wet geode]

@potent bobcat can u answer that too

[potent bobcat]

Ur welcome.

[potent bobcat]

I really dk but you can buy and sell with it

[wet geode]

ut like how to make it i used to remember the vote was giving some but now nothing

[potent bobcat]

Yeah I think u need premium for that

Im Not An Admin! Just Trying To Help

[wet geode]

gotcha thx

[restive sable]

Hi sorry I need help figuring out how to set the level up messages to one channel

[potent bobcat]

Just go to that panel and go to the Leveling System and choose the channel u want

[restive sable]

O ty ty ill try

[potent bobcat]

Ok if you need any help Ping Me

[brave topaz]

If you're going to help read the channel topic first to avoid moderation.

[elder kestrel]

how do you make a greet message?

i kinda saw my friend making a greet message in his own server

and i was wonder how, because i cant find the command

[dark imp]

How can I see the level leaderbpard in my server?

<@&675070424748654593>

[edgy temple]

Anyone know the auto response limit. I want to know before I waste my time can It fit 435 responses?

[livid hearth]

hi hi, https://docs.probot.io/docs/modules/welcome

[livid hearth]

/top

[elder kestrel]

its

in a different language

oh

thanks

[livid hearth]

oh sorry, try now

[elder kestrel]

ok its english now, thanks

[livid hearth]

no worries

[livid hearth]

there are no limits for the auto responder in general

[edgy temple]

Oh thank you

[glossy verge]

@livid hearth Hi

i have kinda a problem

the new messages are stuck into the same number and the join/leave are stuck in the same number

even though the server have activity

it didnt change since yesterday

its 2 and 8

from yesterday

i tried to kick the bot and invite it but same thing

[livid hearth]

hi hi, known issue, dev's working on it

[glossy verge]

ok thanks dude ❤️

[livid hearth]

my pleasure

[hexed zealot]

how can i see /clear msgs in probot?

[livid hearth]

hey, you meant the deleted messages ?

[hexed zealot]

but they also deleted it from msg log

[hexed zealot]

see

500 messages have been deleted

but how can i see

?

[livid hearth]

unfortunately, you can see them

[hexed zealot]

how?

and can i see them even if its not in msg log?

[hexed zealot]

.

[livid hearth]

as i said, if you delete them using the bot you cant see them

[hexed zealot]

can...............

[hexed zealot]

ok

😭

[livid hearth]

sorry to hear that, sorry i can't do nothing for the moment

[dark imp]

Ty

[pulsar portal]

I need role for support ar because iam arabic

[livid hearth]

hello, ahead to #support-ar

[urban fable]

Robotê min qet naxebite çima?

Ez dixwazim hinekan biguherim robot lê ez nikarim

[livid hearth]

please 🙏🏻 ahead to #support-int

[slate latch]

hi sorry to bother you guys but its look like i got into a problem with probot since last night probot isnt working in our server and its look like our server is the only server that probot have problem in it i will appreciate it if you guys help us

<@&675070424748654593>

[brave topaz]

Is it offline?

[slate latch]

no its online

and i can only use /profile

[slate latch]

i even kick the bot and readd it again but its still like that

[wind sundial]

hello, somehow the voice level reward roles don't really work consistently, sometimes they do, sometimes they don't. currently, I've got multiple users that have enough xp for a role and still do not receive it. I am sure that I have set up the bot correctly since it works sometimes

[dusk beacon]

Hi, is it possible that the 'Probot' sometimes forget to send a "level up" message? I think it's perfectly normal that it can happen, I just wanted to make sure that I didn't forget anything 😊

Thank you in advance 😊

[manic torrent]

hi

[frail valve]

hi

can i do that bot clean a chat

[humble peak]

hi I need to make a ticket please can I get added to one <@&675070424748654593>

[brave topaz]

For?

[humble peak]

Can't login to probot account and still being charged

[brave topaz]

Alright, one second.

[brave topaz]

You can use the /clear command, but we don't have a nuke command if that's what you're looking for.

[brave topaz]

Did you need help?

[brave topaz]

It shouldn't. Does that happen constantly?

[wild jungle]

when i try to put auto roles it says this
"Oh no! "beta" role has a higher position than my role, Make sure that my role is higher than the selected role"
even tho im pretty sure the bot's role is higher

<@&675070424748654593>

[tidal flare]

Hey, may you send a screenshot of the role hierarchy on your server please?

[wild jungle]

hierarchy?

what's that

[tidal flare]

The roles set up

[wild jungle]

these are the only things that are turned on

[tidal flare]

I mean like this :

[wild jungle]

sorry
im kinda slow

[tidal flare]

You're totally fine, take your time ^^

[tidal flare]

As you can see the ProBot role is not at the highest, make sure it is on top

[wild jungle]

ohhhhh
got it

thank you :D
give rhis person a a raise

[tidal flare]

No problem!
Feel free to send a #feedbacks about the services ^^

[flat wasp]

how can i bypass my ban limit for my own server

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[topaz mason]

The welcome and goodbye messages don't work from probot can someone help me?😭

[lament torrent]

My brain is unfunctional now after 3 hours of trying and failing to make self roles.

[jagged abyss]

Hey, I have a report but Danny is offline, who can help?

[brave topaz]

You were answered three times. Do you want me to answer you again in the reason of a warn?

[brave topaz]

Elaborate

[brave topaz]

Screenshots of your setup...?

[topaz mason]

Like this?

[heady roost]

I have a problem. For do things with pro bot i have to verify my account, but my account is verify!!

[jagged abyss]

I didn't get any answers, I want send the report for someone else I can't waiting for Danny

[heady roost]

<@&675070424748654593> <@&336913504051265537>

[sage flint]

Do not mention moderators for support

[sage flint]

Send a screenshot please

[heady roost]

Oh sorry

[heady roost]

Ok

[sage flint]

We issue reports only through Danny, be patient

[heady roost]

Its in italian this, the translate is: you have do verify you account before do this action

[sage flint]

It’s discord related thing, we can’t help you with it

[heady roost]

Ok thanks

[sage flint]

Discord requires accounts to be verified before adding any bots

[lament torrent]

I got it finally, i had to play around with everything and learn how to use it, ive never used any bots like this or had a server before lol.

[sage flint]

Hey, next time you can use our #faq and documentation to better understand how the bot work

[heady roost]

How to verify my account? i think i have verify all

I have phone number and mail in this acc

[sage flint]

https://support.discord.com/hc/en-us/articles/6181726888215-How-to-Verify-Your-Discord-Account

[vale mason]

hi some body here

[topaz mason]

<@&675070424748654593> I have a problem I activated welcome and goodbye but somehow only goodbye works

[dawn glade]

need some support if someone and aid me

[nocturne flax]

Can someone help

[brave topaz]

@nocturne flax @dawn glade @vale mason why don’t you all ask your question or state your issue instead of asking for help so we don’t lose our time asking what you need help with?

[brave topaz]

Is the welcome image option enabled?

[topaz mason]

Yes

[brave topaz]

Disable it and try again

[topaz mason]

Still doesn't work

[dawn glade]

Reason is being is i'm new to this server did not want to make a long post to find out its the wrong place to post it.... just being cautious I guess...

when i try and add probot to my server i get this message:

Why have I been blocked?
This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

What can I do to resolve this?
You can email the site owner to let them know you were blocked. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page.

not sure why

[nocturne flax]

Its fine I’ve solved my problem

[dawn glade]

and this is why i ask if someone can aid me cuz now my message will be burried lots of other mod bots out there migght just go with something else ty for your support

[eager canyon]

So sometimes it blocks you because of you putting out too many requests, in addition to it possibly being related to a bad connection being viewed as an attack on servers; give it like 30 mins to an hour to resolve

[analog spire]

hi

[pallid fjord]

Is there a settig where i can create a temporary channel but like a chat not a voice?

[pallid fjord]

<@&675070424748654593>

[sage flint]

No

[haughty flicker]

Hello

Anyone, need help ?

[tidal flare]

Hey, can I help you?

[nocturne flax]

hi, excuse me
i heared that probot added a shop with tocken
thingy mobom
idk
is it true

[tidal flare]

Hey, I am not sure to understand, do you mean credits?

[nocturne flax]

yeah that

is it true or false ?

[tidal flare]

What you can do with credits is customize your profile on ProBot dashboard, with backgrounds, pins and more

[nocturne flax]

oh

[deep heath]

Can someone help me and tell me why this bot doesn't work when I type /rank?

Pls help me

[nocturne flax]

Use the prefix

Not the slash comands

[deep heath]

So what do I do? Can you help me?@glx.77

@nocturne flax

[nocturne flax]

Use Prefix not Slash Command /

@deep heath

[deep heath]

Without /

@nocturne flax

[brave topaz]

ProBot doesn't have prefix commands

Read the channel topic before helping to avoid a moderation

[nocturne flax]

No you can make prefix

Like /timeout time

From dashboard

[brave topaz]

Aliases*, not prefix

Do you think I don't know that?

[nocturne flax]

Yeah

[brave topaz]

Also do not even try to help here using translator, you're Arabic.

[nocturne flax]

🙂

[deep heath]

But what I do is it doesn't let me do the command and it tells me it will open an image file@brave topaz

[nocturne flax]

I didn't use it

[tidal flare]

Don’t directly ping staff members as stated on the first line of the rules in #573048403429425162

[deep heath]

Dia

[nocturne flax]

My brain is tarnation

[deep heath]

Sorry

[brave topaz]

Try mentioning another user when using the command

[brave topaz]

Again, do not chat here

Otherwise you'll lose the permissions to write on English channels.

[deep heath]

I was able to do the command for someone else under a different name, but it doesn't work for me.@brave topaz

[brave topaz]

Will you stop mentioning me?

[deep heath]

Oki

Sorry

[humble sleet]

hello how to get cridets

[noble otter]

Anyone know who to fix the cedit command?

The credit and some other commands

[eager berry]

how can i test the welcome message or see of it works? i dont see it popping in the channel ?

[nocturne flax]

No longer getting notifications of who joins or leaves a server

[low horizon]

Hello

We’re support ?

[vapid quail]

Hey can I get help

Why is it saying this

<@&675070424748654593>

[minor knoll]

i try to many time for make the notify but is doesn't march

[eager berry]

exactly

[stiff ether]

Probot seems to be offline in ine if my servers but online on a different one, whats going wrong?

[tidal flare]

Hey, you can get credits by subscribing to Gold/Diamond Membership

[tidal flare]

Is ProBot online in your server? if so try to kick it and invite it again

[tidal flare]

Hey, make sure the image is under 1mb

[tidal flare]

Hey, try to kick the bot and invite it again

[tidal flare]

Hey, same for you. Try to kick the bot and invite it again

[tidal flare]

Hey there, currently the Twitch Module does not accept new configurations at the moment

[tidal flare]

You may need to kick and reinvite the bot

[stiff ether]

Ive already tried that

[rough basin]

Hey, what would that be? @tidal flare

it happens when i try to add an image

[tidal flare]

Hey, I do not speak arabic so I can't tell what's going on in the image. Please ask for arabic support in #support-ar , thanks

[rough basin]

Wouldnt actually matter

hold on

now it's in english..

[tidal flare]

It does matter, I would ask you to head in #support-ar since you've already asked for help there

[rough basin]

i've already asked for help?

that's weird, i did not

preciate your help tho

[tidal flare]

I mean you have asked for help about something else some times ago, but seems arabic is your native language, am I right?

[rough basin]

you're

[tidal flare]

Just state your issue in #support-ar , and ping the support 5 minutes later if there's no answer, sounds good? ^^

[cold thicket]

good day~
Just a smol question: Is there a limit to the number of Auto Responder Triggers I can create? (as in, not the number of random responses, I mean the actual triggers)

[charred rivet]

Please help, I get this no matter how many times I press "Continue to Discord" and authorize it.

[noble otter]

anyone have the same problem ?

[dusty fjord]

yeah seems like the app is down atm

[unique lance]

does anyone know if / commands (for any bot) count when consider text XP for probot leveling?

[livid hearth]

hi hi, there are no limits for the auto responder in general

[livid hearth]

hey. did you tried kick & re-invite the bot?

[livid hearth]

hi hi, may you try now? it’s working in my end

[livid hearth]

hey, you meant if the xp increases when you use our bot’s slash commands ?

[unique lance]

yes, does xp increase when u use ANY bot / command? or only normal chat messages that dont start with /?

[livid hearth]

if our bot app exists in that server where you are chatting/unsing commands, yes the xp increases

[unique lance]

ok, thanks!

[livid hearth]

nw

[humble sleet]

how much is it?

[livid hearth]

https://probot.io/memberships

[humble sleet]

isnt there any other ways

like a free way

[livid hearth]

the only legal way is to subscribe to a Gold/diamond Membership, there is no other free way sadly

[humble sleet]

dammm

i thought daily does it

[livid hearth]

https://probot.io/daily is temporary disabled for normal users

[eternal crypt]

hello i keep getting this

[humble sleet]

Dam

[eternal crypt]

probot is in my server but i cant do nothin

[livid hearth]

anything else ?

[humble sleet]

will how my normal frindes get it??

they dont have any memberships

[livid hearth]

hey, how did you manage to get that error?

[eternal crypt]

it does this after i add my server and shows that

[livid hearth]

they can’t get the daily reward for the moment

[livid hearth]

may you try another browser?

[eternal crypt]

got the same one

tried ftom chrome this time the other one was firefox

[livid hearth]

go to https://probot.io/dashboard then select you server, this might fix the problem

[noble otter]

still

[livid hearth]

try to remove and re-added the bot, make sure it has all permission required (Administration). then clear the cookies and login again

[livid hearth]

in which server are you trying to do the command

[nocturne flax]

Hello, I just bought this acc and I was trying to transfer my credits to my main acc but I keep getting errors I even can't get credits from anyone

it's saying that I have been blacklisted

[ebon pond]

嗨各位

你們好啊

[livid hearth]

no need to ask in multiple support channel, please use your main langue support, thanks for your understanding!

[livid hearth]

#support-int

[ebon pond]

一定要嗎

[livid hearth]

ahead to #support-int for Chinese support please

[nocturne flax]

🇺🇸 | Hello @polar lily,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Anti-Raid ) further assistance request

[livid hearth]

hello, no, it doesn't matter, you can still transfer credits as usual

[livid hearth]

@polar lily hey, may you read https://docs.probot.io/docs/modules/anti_raid

[sudden burrow]

why is this happening?

there is nothing

<@&675070424748654593>

[lucid sandal]

i have paid twice now and nothing is coming up i cant invite the premium bot to my server
<@&675070424748654593>

[livid hearth]

hi hi, those users has an emoji in their names?

[livid hearth]

lemme open a ticket for you, so we could handle the case there

[elfin pawn]

hello

[lucid sandal]

sounds good

[elfin pawn]

hello all

There's one thing that doesn't work for me with pro bot because when I type the letter P to get that profile card, it doesn't show up, what should I do?