support-en

[nocturne flax]

Hello I need some help to set welcomes by probot whenever someone joins my server can anybody teach me

[visual patio]

how do I buy credit

[wheat niche]

Can you assist me

@tidal flare

[turbid salmon]

First when I got onto the Website on Probot today I got told I am banned now because of some action (?). I havent done anything besides using my probot link. I just used the link again and came onto the website but all changes I am trying to make get errored. What can I do?

[nocturne flax]

Yes

[tidal flare]

You can enable the welcome and goodbye feature on the dashboard, you can also add a custom image, should be less than 1mb though.

[tidal flare]

You can't buy credits. The only way you can get credits is by being a Diamond or Gold Membership.

[tidal flare]

May you try on PC please?

[visual patio]

how much credit will I get if I be membership

[tidal flare]

Hi, you have not been banned, but you have been blocked. This usually happens when you navigate too fast for the website, it'll automatically protect the website. If it persists try on PC or clear your cookies.

[tidal flare]

Depends on the subscription. Gold Membership can receive up to 25k credits per day, and 50k for Dimaond Membership

[visual patio]

25k?

that's nothing

[turbid salmon]

i was on pc and it was the first time over a year that i went on the website, so i dont really know how i could be "too fast" :D but ok i will just try again tomorrow

and cookies were actually cleared in beforehand by myself in coincidence so that cant be it either

[tidal flare]

I'm sorry, those are just some protection. Usually using a VPN or trying later may fix this problem

[turbid salmon]

also have vpn turned on already XD but thanks for trying to help. I will see how its going tomorrow ^^

[violet basin]

Hello! Any idea when the welcoming module will be fixed?

[slate plank]

Probot invite

[clear finch]

is there a reason probot has been having a lot of issues lately? we’ve had it set up for years with NO issue, but the last 6 months or so it seems to be constantly going down- it shows as online but isn’t logging deleted messages or joins/leaves at all.

[knotty lance]

Please, can I make a message from a bot that, if someone with a certain rank clicks on it, opens options for it to write the written things and then send it in a room?

[tidal flare]

Hi ! Try an image les than 1mb

[tidal flare]

Can I help you?

[tidal flare]

Hi, I'm sorry to hear that. Try to kick and re invite the bot.

[slate plank]

i want to invite probot to my server

i did

[tidal flare]

Please stay in #support-ar .

[slate plank]

thanks

[violet basin]

Sure! Thanks in advance

[tidal flare]

No problem, next time please head to #support-ar, thanks.

[knotty lance]

No one answers

[tidal flare]

I'm sorry to hear that, but still you have to wait until someone answers, thanks.

[knotty lance]

But no one responds for a long time.

[robust cairn]

hey btw how can I setup a prefix for the bot?

[tidal flare]

You can create aliases inside of commands settings, on the dashboard.

These are made by a server, not by ProBot. make sure you're in safe servers.

i'm also deleting your file because it contains a discord link.

[agile mesa]

Oh ok

[robust cairn]

Can you give me a tutorial for it please?

[tidal flare]

Sure ! Here's how to do it :

• First, access https://probot.io/dashboard.

• Select the server you want, and click on Moderation

• Once you're in there, choose the command you'd like to make a prefix.

• Click on edit, and then create an aliases, for example in this image it's !kick but you can type whatever you want.

Hope this helps!

[robust cairn]

Ahh thank you!!

[tidal flare]

No problem!

[karmic lily]

I need help

Does pro bot lock the explicit image filter?

Because I recently had a server transfer ownership to me, and it was set up like ass

And it will not let me remove the image filter and everyone is complaining to me about it

I can't handle these false positives and

[karmic lily]

Uh

I got ping but me no see where ping came from

[sharp kiln]

hi

[brave topaz]

Did you need help?

[sharp kiln]

ys

[karmic lily]

Hey this idiot is running a support scam

[brave topaz]

What’s the user ID?

[tidal flare]

sorry for the ping, had to take the ID

[brave topaz]

State your issue or ask your question, and next time do not ping individuals for support.

[sharp kiln]

es, I want help

[brave topaz]

Thanks for the report!

[karmic lily]

Yw

[tidal flare]

Try to kick the bot and inviting it again

[karmic lily]

Umm

[tidal flare]

If you need help, please head to #support-ar .

[karmic lily]

Damn it

[sharp kiln]

Okay, now every time I write anything on a propot, it gets deleted in a fold and I can't read it or anything.

[sharp kiln]

.

[tidal flare]

I'm not sure to understand what you need help for. For better help please head to #support-ar

[sharp kiln]

Okay, but there is no response and I need urgent help

[tidal flare]

Since we're having trouble understanding each other, please wait in #support-ar for help.

We appreciate your patience.

[sharp kiln]

Don't you understand what I'm saying?

[tidal flare]

I had trouble understanding your first request.

[sharp kiln]

I will understand you seriously Because I lived in America for several years and I understand what you are saying very well

[tidal flare]

Alright, so may you tell me again what you need help for?

[sharp kiln]

Every time I type one of the robot's commands, the command is quickly cleared

[sharp kiln]

I worked with all my mind and all I had and nothing happened

[tidal flare]

Are you the server owner?

[sharp kiln]

Yes

I have a higher authority rank than the robot rank

[tidal flare]

So when you enter a command and you press enter, it deletes the ProBot's message?

[sharp kiln]

yes

correct

[sharp kiln]

Is there a response?

[sand crown]

an anyone help i purchased premium 2 but it says i dont have it

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[cosmic eagle]

probot auto-responder not working in thread?

[tidal flare]

It doesn't work in threads.

[shy shuttle]

How much is the probot tax rate?

[brave topaz]

2%

[arctic turret]

@alpine thunder

[alpine thunder]

Yes

[ocean swift]

Where’s ticket creation

Put me in a ticket

[nocturne flax]

🇺🇸 | Hello @tribal cove,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Overview ) further assistance request

[slate garden]

hi

like "select a message" what do you mean?

<@&675070424748654593>

[kind quest]

i'm still blocked, I contacted the bot as you told me and they tell me to come here. If you can't do anything about it just tell me instead of having me going from place to place.

<@&675070424748654593>

[quiet temple]

What is the issue your facing?

[quiet temple]

What's that language may I ask?

[kind quest]

been like this for a month or so

[slate garden]

Italian

[quiet temple]

Please use #support-int and I'll rediect your issue to an Italian support representative.

[slate garden]

I'm talking to you in English, like you hahaha

[quiet temple]

Can you clear your browser cookies and try again. If the issues persists again then I'd advise to try in different browser.

[kind quest]

that's what they told me the first time I came here, didn't work

[quiet temple]

I can't understand the language so I can't assist you with that so you'll have to use #support-int

[quiet temple]

Can you try switching browsers?

[kind quest]

it didn't work

[static cosmos]

How calculated xp from chat????

@here

@silent tartan

@fast viper

[obtuse valve]

i need help claiming my free month of nitro

[earnest narwhal]

@near canopy

@silent tartan

@wind urchin

[tidal flare]

Hi, try again later this should work.

[tidal flare]

@earnest narwhal same for you ^^

[tidal flare]

Wrong server

[tidal flare]

The amount is given randomly

[earnest narwhal]

what do you mean same for you?????

[tidal flare]

#support-en message

[earnest narwhal]

what bro we are literally in this channel what r u on?

I already tried it yesterday

it doesn't work it's an error in your site I do not have any malware or SQL command

[nocturne flax]

Okay tysm

[lean flint]

probot high quality logo please

[brave topaz]

You can get that by yourself

We're not here for that kind of requests

[ocean swift]

?

[ocean swift]

?

Is staff selective here or? Hello?

[tidal flare]

You need to have Premium Tier 1/2

[ocean swift]

To get put into a support ticket?

[tidal flare]

Yes, except if it's about a refund.

[ocean swift]

What date was my last
Ticket made, can you tell me that

Or closed

[tidal flare]

December 17th

[ocean swift]

Ok so if you look at that transcript

a month of premium was added to my subscription

Yet it’s the 3rd and I have no premium

So any breakdown for that or

Are you gonna put me in a ticket

[tidal flare]

I sent you the transcription in DMs.

[ocean swift]

Doesn’t change my question

Where is my premium

It shows in the transcript it was put into effect that day

It has not been in effect for a day or two as of today

So why did the subscription end

[tidal flare]

I'm gonna ask the superior, thanks for your patience.

[ocean swift]

Thanks

[woven trail]

hi!! i’ve been getting this all day when trying to access my dashboard

[pseudo sand]

how do you put Level on people for the amout they talk and put an auto role

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Test

Uhh

Why don’t I have my premium role anymore

And my bot got deleted?

It shouldn’t expire until the 21st

Premium2006

And it’s gave me someone else’s bot again

<@&675070424748654593>

[brave topaz]

Please don't jump channels.

You have already asked your question (the error message already answers it lol) in #support-ar

[nocturne flax]

hello can somebody tell me what is a rep point? and what is it used for?

[woven trail]

hi!! this has been happening to me for two days straight now! i need help plz 🥹 it seems every time i make a change to my server the bot or website is down. is the website down/bugging lately?? or can somebody tell me if this is a connection issue at least??

[slate plank]

Hello

how can i get credits ?

[gusty obsidian]

i have a question can probot protect the server from raids?

[nocturne flax]

Yes

If you have premium

[gusty obsidian]

ohh thx!:3

[woven trail]

idk how 🤣 but it’s working now! ty!!

[woven trail]

i was in the middle of working with the dashboard (since it was working) and when i went to look back into an embed response, it didn’t save anything i had just done. then when i refreshed the page it said my server needs set up again. is the website down?? i don’t want to keep trying if it’s not going to save any of my progress.

[split matrix]

hello, guys, how to block vertical messages with probot?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[glass oriole]

uh

how do i grant probot administration

[dense locust]

Hey I've changed the name my server how can I go about changing the message so it states the new name not the old one ? I can't find anything in commands

[ocean swift]

[nocturne flax]

Hello

[scarlet aspen]

guys am I the only 1 that cant send embeds?

[brisk cipher]

i got banned from the website

im confused as to why

[tidal flare]

Hi, rep points are usually given to a user you had great interaction with. This requires Membership.

[tidal flare]

Hey there ! I would recommend you to follow these steps : #support-en message

[tidal flare]

Hi, the only way to get credits is having Diamond or Gold Membership.

[tidal flare]

Hey! Yes there’s actually a Raid feature on the Dashboard, ut requires Premium subscription ^^

[tidal flare]

I’m sorry to hear you’re having trouble with the website. The website is not down on our side, make sure if ProBot has every permission like administrator one.

[tidal flare]

This means you are not an administrator of this server.

[tidal flare]

Hey! I’m not really sure to understand your request. Are you talking about changing ProBot’s name ?

[dense locust]

Sorry I didn't word it very well, I use probot on my discord but I've now changed my server name from Plague to desolation, so when people join my discord it gives a welcome message stating welcome to Plague but now I want it to say welcome to desolation

[tidal flare]

Hi! So first in your server create roles, like "Level 1" without pic perms, and another one "Level 2" with pic perms.
Then access the Dashboard and enable the Leveling feature, there you will be able to manually add the roles you want.

[tidal flare]

I don’t have any updates for now, thanks for your patience

[tidal flare]

Hi, make sure ProBot has admin permission, and make sure you’re not trying to send an embed in an announcement channel.

[tidal flare]

May you try again ?

[scarlet aspen]

already fixed it lol, it was just a bug on my end

[tidal flare]

I understand now thank you ^^
You will need to access the dashboard and go to the Welcome & Goodbye feature, in this category you will be able to change your server’s name in the welcome message ^^

[dense locust]

Alright okay I see now thank you, I didn't know if there was a way I could do it within the discord I'll check it out tomorrow thank you

[tidal flare]

In the role you don’t want pic perms, just simply disable the "send media/links" in permission roles settings.

[tidal flare]

That’s nice to hear !

[tidal flare]

Sure give us update ! Have a great day

On your discord server’s settings

[ocean swift]

Dude I paid money for your service. I’ve been more than patient.

Like what do you mean?

[tidal flare]

I can’t accelerate the process. I try to make things as easy as possible but some staff may not be available when it’s needed, sorry for the inconvenience

[nocturne flax]

Tysm! But what are they used for?

[mellow gull]

can i filter words with probot? if i can how?

[strange dagger]

Does anyone know how to use the cheat in game?

[slate plank]

then how can i get this? Diamond or gold membership?

[paper field]

Is there a way to change the bot profile photo

[fickle reef]

Yes, you can use the Dashboard > The server you want to configure > Automod > BAD WORDS

[fickle reef]

Hey, which cheat?

[fickle reef]

Check the website

[slate plank]

Okk

[fickle reef]

The only way you can change the bot's profile picture is by being part of the Premium Tier 2 subscription.

[paper field]

Any lifetime option for tier 2

I mean have they ever gave the option

[fickle reef]

Not possible for now.

[timber ginkgo]

hi i buy 1 year subscription for my account by mistake and i want it for my server any idea how to use subscription to server without buy another one? 😭

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[rare lion]

I was trying to invite Probot to a different server of mine and it said I was blocked from inviting it and I don't know why

[azure hornet]

good morning ladies and gentleman

i have a question

how can i delete messages using probot? is the command even available in the / ?

[kind zealot]

<@&675070424748654593> can some one help me

for ur bot

[sacred lance]

Hello, I need help

[blazing imp]

Hi there! Does anyone know how to tag channels and roles in a welcome message? I tried the channel and role IDs but that doesn't work.

(I also have a premium membership if that matters but it's under my husband's discord account as we both run the server it's connected to)

[full jay]

hello there ! can probot play music ?if yes than how ?

[modern sand]

I believe it used to, I’m unsure if it still does!

[kindred light]

Hi?

Someone sent me 100m but I didn’t get it

I gave him money for the 100m

And I can’t see the 100m

[modern sand]

https://probot.io/transactions

See anything there?

[kindred light]

..

See?

[modern sand]

Yes

Hm

[kindred light]

So how can I fix that and get me 100m back?

[tidal flare]

#chat-en please

[kindred light]

<@&336913504051265537>

[tidal flare]

Do not ping moderators!

[modern sand]

No need to ping

[nocturne flax]

yo, how can i remove someone from the /top?

[tidal flare]

There's no need, may I help you?

[kindred light]

Please help me

[kindred light]

I didn’t get my 100m

[tidal flare]

Hi, here's how you can do that

[nocturne flax]

thanks g

[modern sand]

If ur premium you can do /setxp

[kindred light]

Can u help?

[tidal flare]

Hi, /clear will be the command for it.

[kindred light]

Hello???

[tidal flare]

Please stay in #support-ar .

[kindred light]

Why?

[tidal flare]

Stop mentioning me or you will be muted

Because Arabic is your native language and it will be better for communication.

[kindred light]

Can u help me then?

[kindred light]

I can talk English well

so can u help me again?

[tidal flare]

It is better in #support-ar please I'm not gonna ask you this again.

[kindred light]

why

I am very good in English

Please help me

[blazing imp]

You're being rude.

[blazing imp]

<@&675070424748654593> (I forgot to ping when I requested help earlier, forgive me. Please tag me when you are able to reply.)

[tidal flare]

I will answer to everyone's request one by one please wait around 2minutes ^^

[blazing imp]

Thank you!

[tidal flare]

Hi, make sure you have Administrator perms in this server to be able to add ProBot.

[tidal flare]

Hi, I'm sorry to hear that. May you create a ticket in #premium-support so we can assist you?

[tidal flare]

Hey, please do not directly ping the support, you can simply tell us your request ^^

[tidal flare]

Hi, how can I help you?

[tidal flare]

Hey ! Unfortunately you can't tag channels & roles in a welcome message. Also thank you for using Premium Membership, but again this is not a premium feature.

[blazing imp]

Darn. Ok, thank you. Would I be able to tag those in an embed? Perhaps I can figure out another way.

[tidal flare]

No problem. You may try to tag channels with a link, like this : https://discord.com/channels/ServerID/ChannelID

[pastel brook]

hey how can i get my pfp by the bot ?

<@&675070424748654593>

[brave topaz]

Run the /avatar command

[versed niche]

Hey all just wondering as I'm trying to help a mate set up this bot what are the commands n how do they work cause /help bought me here

[tidal flare]

Hi, may you elaborate about the commands?

[versed niche]

Honestly just trying to find a command list to see what I can work on as it's for a semi pro race sires we're starting

(Also apologies if I leave you on red as its 02:44 for me

[tidal flare]

I understand. You can simply use / and then on the left you will have the ProBot logo. Click on it and you'll see all the available commands

[tidal flare]

Don't worry I know how it feels, 4am for me xD

[versed niche]

Didn't know that as my mate installed it and kinda left it to me xD and it's my first time using pro bot so I really appreciate the help, I'll probably have a quick look now but if I run into any other issues or questions I'll shout 😀

[tidal flare]

Sure ! I can see you're on phone though. Using commands on a computer would be much better if you can 😉

[versed niche]

Yeah unfortunately my laptop kicked the bucket this morning so I'll have to repeat it as the graphics card got corrupted 😪

[tidal flare]

Ouch sorry to hear that, don't hesitate to ping me if you ever need help !

[versed niche]

Appreciate it

[marsh dirge]

how to make it so that it does rules page

like that

[tired ginkgo]

when i try daily claim it says temporarily disabled.. what do i do to fix that?

[warm kettle]

hello guys!

i need some help creating slef assignable roles

this is my first time using pro bot

i would appreciate the help

[nocturne flax]

hey I need supports help I haven't had my bot since 2nd of Jan although it shouldn't of expired until the 21st. https://discord.com/channels/224308865427046402/1325063263116857395

[lusty locust]

Ok

[tidal flare]

Hi, this is an embed, you can setup this on the dashboard.

[tidal flare]

Hey, there's no way you can claim credits on the dashboard. The only way you can have credits is having Diamond or Gold membership

[tidal flare]

Hi, to do this you need to access Self Assignables Roles, then select the message you want to put a reaction on, then add the roles assigned to the reaction emoji.

[rough sable]

I got banned from probot because I clicked I am not a robot..

<@&675070424748654593>

[sage flint]

You’re not banned but just limited by CloudFlare

Wait for about 15-20 minutes

[rough sable]

It says I’m blocked

And this was 4 hours ago

And this happened when I clicked I am not a robot to let it come to my server

<@&675070424748654593>

[brave topaz]

stop pinging for support and be patient

you're not using the correct link, remove the api part

if that doesnt work, you could try using another browser/device or a VPN

[rough sable]

Gng I went to top.gg

[rough sable]

Brought me to the same place

Oh shi nvm im trim

Myfault

[sweet pond]

Anyone know why my level 5 and level 10 roles aren’t showing

<@&675070424748654593>

[tribal arrow]

hello! i have problem, im add probto in my server and i have ''welcome(name) in server.

[lime heart]

is there a way to ad a role when a member joins the server and remove it when a member accept the rules. Reason im asking: i want to make the leveling system only available to members who accepted the rules. maybe as a suggestion if theres no way: adding the ability to only let certain roles level up? i mean we heave [no xp roles] why not having [only xp roles]?

[midnight wren]

can i know why i have blacklist ?

[velvet willow]

Help

[strange fulcrum]

Hey I got a question

I want to change my welcome response

I can't figure out how

[brave topaz]

Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)

You can appeal by sending a DM to @surreal jetty

[brave topaz]

?

[brave topaz]

from the dashboard

[strange fulcrum]

Ohh

Ok

Thanks

[velvet willow]

Sorry it's in Spanish but where do I give it?

[brave topaz]

stick to only one support channel, otherwise you'll be moderated

you're already being helped

[midnight wren]

I don't know the reason, danny will tell me?

[worldly rapids]

Hello is there a reason my friends arent leveling up but i am? I have probot at the top of the list. Do they need to make a profile with probot first? they can see their xp but /profile doesnt work. but the xp is not leveling them up giving them a role

[bleak oriole]

<@&675070424748654593>

Whats the rate of Xp

[nocturne flax]

i saw someone ask about this already, but why am i blocked from probot? i consistently have this issue, it it usually goes away if i refresh a few times but now i cant access it at all

[dim osprey]

ah yeah lovely when the dashboard website blocks everyone for seemingly no reason at all

once again....

[manic gust]

when i try to add it to a server i keep getting an error

[neon crow]

Same thing for me

[tiny breach]

can i know why i have blacklist ?

[twin veldt]

im blocked too

[tidal flare]

Try to contact Danny and wait for an answer.

[tidal flare]

Make sure their roles are allowed to earn xp

[tidal flare]

It's given randomly

[tidal flare]

Hey, wait around 30 minutes and it should work again

@twin veldt@dim osprey Same for you, check the website again if you can

[tidal flare]

Contact @surreal jetty

[twin veldt]

Still blocked

[tidal flare]

Try using a VPN

or a different device

[twin veldt]

Alright

[twin veldt]

Yeah it works on a different device
Thank you

[tidal flare]

No problem ^^

[lime heart]

hi every1. im sorry to ask again but i really want to use probots leveling system.

is there a way to ad a role when a member joins the server and remove it when a member accept the rules. Reason im asking: i want to make the leveling system only available to members who accepted the rules. maybe as a suggestion if theres no way: adding the ability to only let certain roles level up? i mean we heave [no xp roles] why not having [only xp roles]?

Cheers for your support 🤘

[tidal flare]

Hi, yes you can use reactions roles for this.
You can do that by accessing the dasboard, then using the reactions roles features, select the message you want to create reactions on with an assigned role.

[lime heart]

hi thx for your reply!
You mean the "self assignable roles"? if i do that will it take away the autorole every user gets when joining my server?

[dim osprey]

Nope that one device is still blocked all other device (with the same IP) are not blocked

[tidal flare]

Other devices can't have the same IP.

[dim osprey]

(In the sense of out going ip not intern)

[tidal flare]

This protection is made by CloudFlare and I think it works by each device's IP

[dim osprey]

Otherwise the website that lets you check your IP shows the same IP for both devices since I am using a proxy for outgoing connection and while my main PC is blocked my phone, second PC or laptop aren't blocked

[tidal flare]

I'm sorry to hear you have been blocked. Unfortunately I don't have the exact reason why it blocks you. Again, this is Cloudflare so I can't really help about that.

[dim osprey]

Has been useless non the less since in the past on every first load of website (aka when opening browser) it shows blocked and when reloading the website it doesn't which isn't the case this time

[dim osprey]

Fair still annoying
But I won't bother you further then

[tidal flare]

You're not bothering me, it's a pleasure to help. But yeah about Cloudflare I am not sure I can really help you, sorry.

[lime heart]

hey there. i dont think that this works as i had planned.

every user that joins my server gets a role "new". this i made to avoid non rule readers to use the leveling system.
now i want probot if they accept the rules to automatically take away "new" and give them member to use the leveling system.

maybe i did understand you wrong ? 😄

[tidal flare]

I understand now. Unfortunately one reaction button can't replace a role by another one.

[lime heart]

oh man thats too bad. thank you anyways dyllan for your help! 💙

[tidal flare]

No problem!

[shy bison]

please how to set leveling up msg system

@everyone

[arctic jackal]

How do i see my voice chat level?

[winged sinew]

<@&424428808951824406> how do i add a welcome screen on my server

[brave topaz]

#faq > welcome & goodbye > 1

[brave topaz]

/rank

[brave topaz]

#faq > leveling system > 1

[winged sinew]

thanks

[nocturne flax]

i said i cant access it at all now, i have tried waiting and nothing works. its fine if i use another browser though.

[odd monolith]

is the daily reward stopped?

[oblique elbow]

Yes

[hearty stream]

Has the ability to turn off the long message erase feature been implemented?
Critical

[oblique elbow]

Do you mean the AutoMod? Show me a screenshot about what you mean

[hearty stream]

this.

When I asked two years ago, I was told this could not be turned off

[oblique elbow]

This looks like a log - each log should be toggleable

[hearty stream]

Either way, is there a command to prevent this from working since it is a long sentence and has been erased?

Ah, duplication,

Sorry, what I was asking was off duplicate messages.

[oblique elbow]

Look in the tab „AutoMod“ on the dashboard

[hearty stream]

ok

[keen cloak]

How do I see how much xp someone has?

[quasi tulip]

Need help. The "Automod" module does not create rules on my server. How can this be fixed?

This is what is currently included

And here is “Automod” itself on the discord server. The bot doesn't even interact with him. Although my friend has all the rules signed as ProBot and he manages them through a bot

This is a screenshot of my friend. He said that as soon as you add a bot and turn on “automod”, he will do everything himself. As a result, the bot does nothing..: #support-en message

[spring wyvern]

Guys how can i disable this? I have disabled automod from probot's website but still getting timeout

[full raft]

guys how i can auto rule when members join?

[raven forum]

how to setup text command with Probot

@light cliff@split needle@near canopy

@crude estuary@tender obsidian

@light cliff

@cloud mango@tidal flare@nocturne flax

sry

[brave topaz]

You wanna be muted or something?

[raven forum]

what did I do

[brave topaz]

Pinging managers/developers and staff in general isn't allowed here.

Next time it will result in a moderation now that you're aware.

Elaborate explaining in detail what you mean with your question since I cannot understand you.

[raven forum]

kk Can I use Text commands with probot

[brave topaz]

ProBot doesn't support prefix commands, only slash commands.

[thorny tusk]

What's the problem?

[brave topaz]

You didn't elaborate but that answers your question ig

[raven forum]

kk

[brave topaz]

Don't cross post and stick to #support-ar instead.

[thorny tusk]

There is no one there

[brave topaz]

We're all volunteers so patience is requested, thanks.

[brave topaz]

#faq > autoroles > 1

[thorny tusk]

Why don't you help me and finish quickly?

[brave topaz]

Server settings > automod > safety setup

[brave topaz]

With the /rank command (?

[opal badge]

Can you change the bots pfp?

[brave topaz]

With a premium subscription (tier 2)

https://probot.io/premium

[kind zenith]

Does anyone know how I see exactly what he changed?

[kind zenith]

<@&424428808951824406>

[brave topaz]

You cannot

And do not ghost ping the support role

[keen cloak]

thx

[dreamy orbit]

Why this happen?

How I can solute it?

I don't talk well english

I'm spanish

[tidal flare]

#support-es ^^

[dreamy orbit]

Ah

Ok

[dreamy orbit]

Thnx I saw the solution of another man

[compact ibex]

its not popping up a message what do i do. it wont let me add roles

<@&675070424748654593>

[ocean swift]

Becoming a little more than an inconvenience at this point. Especially with no updates. Does this represent your guys support team as a whole or what is going on?

[tidal flare]

Hi, I'm not sure what you are trying to say. May you explain in details what's your issue?

[tidal flare]

I'm sorry it takes you a moment to wait, I've reminded the admins about your issue and ill update you as soon as I can

[ocean swift]

I just don't understand why you're downplaying it but ok lol

[tidal flare]

I'm simply a support staff member, I can't accelerate anything I appreciate your patience

[glad cypress]

Has the welcome message image function been fixed? Haven't been here for a while.

[slender ibex]

Every time someone leaves my server it said “unknown-user” and I can only see who leaves via logs

[gray flax]

I got blocked from the dashboard while using it on a bus and I didn't understand the instructions on how to send a message to the owner to unblock me

[brave topaz]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[brave topaz]

That's something on Discord's end, your client didn't cache the user.

[brave topaz]

Yes, it has been fixed.

[dusk marsh]

I am trying to update an Embed Message. I rewrote the text a bit and saved it. Then I went to the ... menu and selected 'Edit Sent Message'. I select the message in Discord and press 'Edit Sent Message'
When I do that, I get this error. Any clue?

Maybe something is wrong somewhere? When I try to add a picture to the embed message, or even create a new embed message and attach a picture, I get the error 'Error, try again later'

[tidal flare]

Hi, may you check your DMs please?

[quasi tulip]

Please help me with my problem

[compact ibex]

So I’m trying to make roles for my server after I make the emblem then go to self assigned roles put my title and add my emoji and roles, the drop down spot in my screenshot where it says message Doesn’t show my message when selecting the drop down

[compact ibex]

I figured it out

[timber hemlock]

hi everyone, i have question.
for my server /server don't Work.
What i can do?

[snow aurora]

<@&675070424748654593> where i can find or make the massge ?

[pallid pier]

Hello

I can't Assing Auto Roles on my dis

I tells me this

[tidal flare]

Everything needs to be setup on the dashboard

[tidal flare]

Check ProBot's permissions, make sure the ProBot roles has administrator permission

[tidal flare]

A message in the selected channel should exists to send a reaction

[tidal flare]

Hi, everything is written on the error. Follow the steps and it should work.

[quasi tulip]

Do I need to remove old AutoMods and set them up again?

[snow aurora]

that mean i need to send the message 1st then do self assaign role ?

[pallid pier]

Thanks it work rn

[tidal flare]

Exactly 👍

[tidal flare]

You can try this

[tidal flare]

No problem ^^

[snow aurora]

oh thx 💙

[quasi tulip]

It worked! Thank you!

[tidal flare]

no problem ^^

[mellow owl]

what are the ways to get credits, is there are a faq or smth?

[tidal flare]

To get credits for now you need to have Diamond or Gold Membership.

[royal nova]

soo i was temporarly banned from the website cause i thought the bot is not working lol

i don't know how long i need to wait

[tidal flare]

I'm sorry to hear you have been blocked. It's an automatic protection. What you can do is waiting around 30 minutes to be able to access the website again, or try using a different device.

[bleak oriole]

If someone sends a long sentence and I sent 1 word in a minute will he get more xp than me ?

<@&675070424748654593>

[acoustic rivet]

p

[gentle herald]

um guys please help me I have been blocked from the probot website? I don't remember doing anything that breaks the discord ToS, use it to intentionally cause chaos, and it is still blocking me after a day

I am banned from the dashboard

ok

[tidal flare]

Hi, don't listen to anyone telling you to contact any members here.

You have been blocked, but this is temporary. Wait around 30 minutes or use a different device

[tidal flare]

Hi, the amounts of text inside a message does not affect the xp system.

[bleak oriole]

How much xp will I get if I chat for 10 minutes

[tidal flare]

I can't tell you a precise amount since each message gives a random amount of xp

[bleak oriole]

🤔 Ty

[tidal flare]

You're welcome

[bleak oriole]

What’s the best way to earn xp

[tidal flare]

Talking a lot

[potent ledge]

wondering why this keeps showing up when i try to enter the dashboard, i'm logged in, and the bot is already in the server, everythings been set up, this just started happening out of nowhere

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[vestal nimbus]

My level rewards don't seem to be working and I don't know what I did wrong. I am supposed to get a role at level 5 voice and I just reached level 5 voice but it didn't give me the role reward. Is there something I'm doing wrong?

[wet moat]

Im trying to log in but this came up

[night totem]

Yeah I'm having the same problem as the guy above

[tidal flare]

Hey, make sure the ProBot role is higher than the rewarded roles

[tidal flare]

Hi, I'm sorry to hear you have been blocked. This usually don't take too long to get you unblocked from the website, but if it persists, try using a different device
@night totem this message is for you as well :)

[glacial bolt]

hello i want to know how the subsecriptions work and how many credit i can get from it in a month

[tidal flare]

Gold Membership can make you earn up to 25k credits per day, and Diamond Membership up to 50k credits per day

[glacial bolt]

thanks

[tidal flare]

You're welcome

[mellow owl]

how to be gold or diamond?

and why the daily credits dosent work

[tidal flare]

It's a subscription, and credits are disabled voluntarily

[mellow owl]

when will daily comes back?

[tidal flare]

There's no estimated date

[vestal nimbus]

Probot is the highest role in the server

[sly stream]

Hi how do you set up welcome omages

[brave topaz]

#faq > welcome & goodbye > 1

[grim breach]

When I purchase premium again, do I need to re-invite the bot?

Will it be new bot or it will integrate with the previous premium bot, which went offline?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[merry hornet]

Hey, When doing /clear it dosent work, Bot has admin perms and i have the perms to use it, settings are on and should work

[sick bone]

If messages are older than 14 days, they won’t be deleted due to Discord’s limitations

[merry hornet]

Oh okey gotcha, thanks

[sick bone]

If you purchase a new premium rier 2, you’ll get a new bot. To keep your bot you need to renew it every time its duration ends and you’ll have 3 days to renew it before it’s removed from you

[balmy comet]

can someone tell me why probot doesn't send me logs?

[brazen sluice]

I was stolen with 100m credit, can someone help me get it back from the person?

[brave topaz]

answered

[brave topaz]

answered

let us know if you need further assistance

[tidal flare]

So @balmy comet you may try to remove Probot from the server and inviting it again

[balmy comet]

ok, I'll give you the info soon

[balmy comet]

I still have it

[tidal flare]

Make sure you have selected the correct channels, also make sure Probot has every permissions

• do not delete your message to mention me again, I already have over 5 pings from you so please stop

[balmy comet]

what 5 ping

[balmy comet]

I have everything correct and I also have the correct permissions

[lime notch]

Any one help I want pro bot in my discord but keeps saying this

I want to edit my bot on pc but can’t

[nova void]

ProBot website won't work for some reason. it pulls up on my phone but not on my computer where I can actually change things in my servers

[nova void]

I fixed my issue somehow

[left sphinx]

Don't know how, but I've never been on the website before and I'm somehow blocked

[vocal quiver]

Its a high traffic issue. You just need to wait 20-45 mins and retry

[left sphinx]

Alright, thank you 🙏

[vocal quiver]

no worries

[hearty bison]

Is there a command or way to stop a channel from giving exp?

[mellow owl]

why daily dosent work

[weak tide]

Hi i have a problem in the website

[tidal flare]

Make sure you have verified your email to complete the action

[tidal flare]

Sorry to hear that, waiting around 30 minutes may help. If you're still blocked, try using a different device or a VPN

[tidal flare]

On the dashboard, you can select which channels won't be affected to the leveling system

[hearty bison]

Ty:D

[tidal flare]

We have already talked about that, please do not send that over and over

[tidal flare]

Try using a different browser, clearing your cookies or using a different device

[weak tide]

Ok thx

[crimson stone]

how do i make it so probot stops rolling people if their level role got removed

if thats possible

[tidal flare]

Hey, can you clarify what you're asking for please? ^^

[crimson stone]

like

if i setup a level role

with perms

and i want to remove said perm

i take the role

probot gives it back

any way to prevent it?

[tidal flare]

If it's attached to the leveling system there's no way you can remove the role if a user keep talking in your server

[crimson stone]

is there a way to give a seperate role for hitting the level then

so i can remove that

[tidal flare]

You totally can remove the role, but since ProBot will detect activity from a member, it will gives the roles according to the level the user is

[tidal flare]

You can simply change the role you're have troubles with

But you can't give two different roles at once if a user reaches a certain level

[autumn tundra]

Hello

How can i see my profile <@&675070424748654593>

[brave topaz]

Use the /profile command

[autumn tundra]

Thx

[brave topaz]

Np

[mellow owl]

how to get gold and diamond <@&675070424748654593>

[brave topaz]

You pay a monthly or yearly amount through

https://probot.io/memberships

Premium Membership Prices

• Silver: $5 per month | $30 per year
• Gold: $10 per month | $60 per year
• Diamond: $30 per month | $180 per year

Available payment methods:

• Credit cards and PayPal.

[lilac dock]

i paid for the 40a year but i see it doesnt include raid...

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[violet snow]

how does the xp work for probot? per message per min or what

[brave topaz]

The XP is awarded to users with a randomized amount after a cooldown period whenever they send text messages. Each message will contribute XP, but once a message is sent, there is a cooldown before the bot resumes awarding XP. During this cooldown, any subsequent messages will not count towards XP gain, regardless of their length.

@violet snow

[violet snow]

aha what is the cooldown tho

[brave topaz]

I don't have that information

[woeful garnet]

What about voice xp, I’ve been wondering that

[quiet stone]

Is it possible to have a custom reply where if I did a slash command it will automatically send a message

[midnight stag]

I have been blocked when I wanted to add your not to your server my cloud flare I'd is 90084f947900ac33

[brave topaz]

#support-en message

[brave topaz]

no

[brave topaz]

#support-en message

[weary osprey]

Is there a reason why the dashboard has been blocking me recently? Like, I have to refresh the page like 10-15 times before it decides to actually load my server's dashboard.

Half the time, it either says "You have been blocked." or it loads and gives me an error "This server requires setup," even though the bot is already on that server and has been for a while.

[tidal flare]

Hi, this is a protection by Cloudflare so it may block you without us having the possibility to unblock. You may need to wait around 30 minutes before accessing again, or try using a different device/VPN if it persists

[tidal flare]

"This server requires setup."

Here's what you can do :

• Make sure ProBot have the highest role, and administrator permissions.

• Try to change one of your channel's name to "wake up" ProBot, example :

#channel-1 #channel-2 (you can put the original channel's name back after this manipulation)

• If you do not have the crown, ask to the real owner to access the server Dashboard.

[weary osprey]

Is there anyway to prevent it from happening? It never happened before up until like a month ago. Now, every time I go to the dashboard, I get this error.

[tidal flare]

the only way to avoid it is navigating slower if you usually navigate pretty fast, otherwise I don't see any other way to avoid this

[weary osprey]

Oh, no it's already set up correctly. It's just a temporary message. It goes away if I refresh, or even if I wait sometimes. It's odd.

[weary osprey]

Nah, it just happens whenever I try to load into the site in general. Like, I don't even get the chance to navigate the site at all.

But, refreshing about 7-10 times usually fixes it temporarily. It's so weird XD

[nocturne flax]

🇺🇸 | Hello @ripe hollow,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Dashboard ) further assistance request

[tidal flare]

Hey, read the pinned message

[ripe hollow]

didn't work

[nocturne flax]

<@&675070424748654593> How do I fix this, it been days since it says the same thing when trying to add the bot.

[trail token]

the website keeps saying this when I try to open it

[brave topaz]

Is ProBot offline on your server?

[brave topaz]

That's something on Discord's end. We cannot help you.

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).

[nocturne flax]

With different bots it's totally fine and I'm able to add them. I'm not sure that's a discord thing.

[brave topaz]

Have you tried using another browser/device?

I'm pretty sure that's not something on our end.

[ripe hollow]

Yes

[nocturne flax]

Yes, I could add it in mobile, but once again, it's the only bot out of others that haves that only issue.

[brave topaz]

What link did you use to add it?

[brave topaz]

Can you send a screenshot of that?

[red yarrow]

how do you make probot warn the user in dms for spamming

<@&675070424748654593>

[nocturne flax]

Hi, a friend of mine was logged into the probot dashboard.
He got banned on discord and now we don't have access to the dashboard.
Is there any way to "move" it to my discord?
<@&675070424748654593>

[ashen saddle]

How do you change the welcome message the bot gives

[brave topaz]

And what's your server ID if this is still an issue?

[brave topaz]

https://discord.com/channels/224308865427046402/1303420721543909457 > automod > 1

[brave topaz]

You would need administrator permissions on the server to be able to access the dashboard.

We cannot help you with that.

[brave topaz]

The same way you configured it, from the dashboard.
https://probot.io/dashboard

[drowsy steppe]

P

[brave topaz]

Do not chat here if you don't need assistance, thanks.

[toxic flame]

Help me please

I don't understand what I'm doing wrong.

[brave topaz]

The Twitch module doesn't accept new setups at the moment, sorry for the inconvenience.

[toxic flame]

Oh

Thank God. I thought I was doing something wrong.

Thank you)

Oh 1 more question

Can it be made not so dull?

[brave topaz]

What do you mean?

[toxic flame]

I don't really want to glorify this bot, since it's Russian. But here you can switch pages and watch at least the top 100. Is it possible to do this in probot?

And I don't understand how to remove it from the top. It's not pleasing to the eye.

[dense galleon]

Hi I have a problem with the Twitch function of the probot

I have specified everything you need, including a valid username from the streamer

But when I want to save it, the panel always says ¦ Try again later ¦

Am I doing something wrong or is it just not working right now

[toxic flame]

Will they give me an answer?

[dense galleon]

Ah OK then I have to wait until it works again

Thanks for the quick response

[toxic flame]

Np

[wet forge]

Probot is offline

[sonic mantle]

Yeah, i was just about to say,
looks like probot is offline in a few shards

Ah , i hear its being worked on , all good ,
Thank you for your hard work !!

[cold glacier]

The bot ain't working

[wet forge]

No Is offline

[plain vault]

why is the one on this server online?

its showing me that its online

mine doesnt work

[brave topaz]

What you're looking for isn't possible.

And you can use the /reset command to remove users from the top.

[brave topaz]

Still an issue?

[wet forge]

yes

[brave topaz]

If ProBot is offline on your server, provide your server ID please.

[dreamy sky]

it's offline on my server
ID: 611828123855749120

[spark verge]

It's offline on my server
S. ID: 1282437721645781002

[slender wren]

Bot is offline in my server.

S. ID: 1110314270513705032

[wind elm]

Bot it's offline
ID: 1225431566302318654

[brave topaz]

We're working on it.

[tidal mulch]

The bot is by mehr desd

Dead

[wet forge]

Id 1302528581288726528

[crude meteor]

Its offline on my server too

[brave topaz]

What happens when you run the /ping command? It's offline as far as I can see on that screenshot.

[tidal mulch]

Same

[crude meteor]

1326197241148342395

[brave topaz]

You just need to wait. We're already aware.

[crude meteor]

alr sorry

[brave topaz]

np

[slender wren]

Thanks sir

[brave topaz]

Thanks for those screenshots.

[tidal mulch]

Np

[tidal mulch]

Server id 1317913994693967902

[brave topaz]

Some clusters are down. You just need to wait. We're already working on it.

[forest crypt]

so it's not only me?

[brave topaz]

Correct. Just scroll up and see the reports reports.

[forest crypt]

ok thanks

[slender wren]

Is it perhaps possible to avoid this problem within the premium version of the bot?

[brave topaz]

It is.

[tidal mulch]

And Now

[brave topaz]

As far as I know the premium version isn't experiencing issues.

[slender wren]

Thanks, i may consider buying it since probot is really important on my server

[brave topaz]

What do you mean?

[tidal mulch]

And now

[brave topaz]

Wait

[tidal mulch]

👍

[slender wren]

@brave topaz sorry to bother again, but if the premium version is bought, is it possible to transfer auto-answers to it or is everything lost?

[crude meteor]

yeah

i wanted to ask that too

[brave topaz]

All data is saved and automatically transfered to the premium bot.

[crude meteor]

@brave topaz have yall fixed it yet?

[brave topaz]

I'm not sure.

[wise charm]

in my browser theres always: This server requires setup....

so my server is also affected?

[ocean swift]

bot wont send embeddeds

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[ocean swift]

why

[slender wren]

Thanks

[crude meteor]

still problems

[astral hamlet]

I have a problem, Probot stopped sending welcome message on my server but the bot is online

[crude meteor]

Theres problems with the bot rn

[astral hamlet]

oh ok

thx

[ocean swift]

my bots not even online lol

1110008102306189342 is my server ID

is there a way to increase embedded font size?

[crude meteor]

wdym by that

[ocean swift]

an embedded message

the font within that message

can it be made bigger

like

this

or

[crude meteor]

oh fr

[ocean swift]

-# this

[crude meteor]

i want that too man

and probot is suffering some problems rn

they trying to fix it

[ocean swift]

yeah fair lol fine w that as long as its not all day

[toxic flame]

Why its dont work

[crude meteor]

fr man

the members in ma server tweaking

they screaming at me

why doesnt this commnad work

yh

[ocean swift]

same

500 angry jewish fellas

[crude meteor]

hhshahdhsda

[crude meteor]

google translate

[crude meteor]

У бота возникли проблемы.

[toxic flame]

Why?

[crude meteor]

Dont know

[toxic flame]

I dont understand rusian

[brave topaz]

Thanks for the help, but I've got this

[forest crypt]

when will the issue be fixed

[brave topaz]

No ETA

[forest crypt]

really?

[crude meteor]

u know how to speak russian?

[forest crypt]

by tomorrow?

[toxic flame]

Its not rusian

[crude meteor]

what is it then

[brave topaz]

No, but we have support members who know.

[toxic flame]

Ukrainian

[crude meteor]

is it not the same?

[brave topaz]

@toxic flame ProBot is currently experiencing some issues, you just need to be patient.

[brave topaz]

It is not.

[toxic flame]

No.

[crude meteor]

damn sorry

[crude meteor]

ur getting a good review homie.

[brave topaz]

Again, no ETA.

[toxic flame]

Thank you very much, I will wait.

[forest crypt]

the day get probot there are issues😐

[crude meteor]

fr

[slow owl]

the bot isnt reacting

[forest crypt]

the issues started whilst I was customising it

[crude meteor]

problems

[forest crypt]

there are issues with the bot

[karmic dust]

Why doesn't Probot work?

[brave topaz]

some clusters are offline, just wait

[karmic dust]

ok

[harsh root]

What happens inside the bot?

[forest crypt]

Can you tell us when its fixed @brave topaz ?

[left sail]

Is this bug fixed?

[crude meteor]

bro ima crashout

when is it fixed

call in support or sm

[forest crypt]

they are working on it there is nothing we can do

just have to wait

[rich nest]

Like he said you need to wait

Patience would be appreciated I'm sure

[crude meteor]

@brave topaz why do i have this role

[brave topaz]

What role?

[mossy magnet]

Hi just curious is the server bot down

[brave topaz]

no, it is not

[mossy magnet]

Its sadly not working on my server

[brave topaz]

some clusters are experiencing issues, just be patient

[mossy magnet]

Thanks for letting me know is it possible to provide estimated time when it will be fixed

[brave topaz]

we don't have an eta, sorry

[mossy magnet]

No problem

[gloomy lodge]

The application did not respond
is there any problem with bot ?

[gloomy lodge]

❤️ ty

[nocturne flax]

I apologize for my late response, but I believe every link redirects to the same invite tab, I've used the official probot website to invite it and tried also from the bot profile itself.

[brave topaz]

were you able to invite it?

[nocturne flax]

Mine is

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

What horary bot return?

[hexed plinth]

bro it keep saying this server need a setup

[hearty cape]

Same

[brave topaz]

some clusters are down, just be patient

[brave topaz]

no eta

[hexed plinth]

It’s lagged ?

It keep saying this server need a config

[drifting dome]

Lmao omg how manny people are gonna ask for an eta it's down it will be back up when its up 🤣

[hearty cape]

Okay.

[hexed plinth]

me too…

[brave topaz]

be patient please

[nocturne flax]

In mobile

[wise charm]

its fixed now

[brave topaz]

you have already been answered

[hexed plinth]

Lemme me try

[nocturne flax]

I throught I already mentioned it

[wise charm]

for me atleast

[acoustic creek]

Is the bot up

?

[hexed plinth]

I’ll try

To see if it work now

[acoustic creek]

@brave topaz yo

Is it up?

[hexed plinth]

Not for me

Keep saying this server need setup

[brave topaz]

in some servers

[hoary fossil]

It says “this server requires setup” when trying to add the bot ?

[hoary fossil]

Indeed

[brave topaz]

known issue

be patient

[nocturne flax]

@brave topaz

[hexed plinth]

Tell me when it’s fixed , probot is really important

For my server

[mystic ermine]

none of the discord logs are working

for any of my server

is bot down or smth ?

[plain vault]

Nothing is working. I need to manage my community.

[drifting dome]

🤣

[brave topaz]

some clusters are offline

just be patient guys

[forest crypt]

all discords with probot basically have no bot rn

[plain vault]

Nothing, I mean NOTHING is working.

[brave topaz]

would be nice if you can send a screen recording of the issue

[drifting dome]

Why does no one read the 52 other times u have said this lol

[forest crypt]

you cant even get into th website

[brave topaz]

aware

[plain vault]

I hope this gets fixed soon.

[forest crypt]

well today is sunday so there is probably less people working on it

[plain vault]

True.

[nocturne flax]

I sent you a pic before.

[brave topaz]

that doesn't help

[nocturne flax]

There is nothing else to it

[nocturne flax]

Okay, how does it not helps

Is screen sharing better?

[manic flare]

it lets me add it to a server on mobile if thats any help ??

[brave topaz]

known issue, be patient

[brave topaz]

no

[hexed plinth]

Now nothing work no more

[brave topaz]

stop

you have been answered three times

[tidal flare]

Hey guys, if you’re experiencing ProBot being offline, its a general issue and we apologize for the inconvenience. Please kindly wait until it’ll be fixed asap.

[acoustic creek]

Its been like 3 hours

[brave topaz]

and?

[nocturne flax]

Well it's recommendable, I'm not able to record.

[brave topaz]

it's sunday. what do you expect?

[tidal flare]

We can’t accelerate anything, thanks for your patience

[hexed plinth]

Do u have any estimation of when it will be back

[brave topaz]

no

[nocturne flax]

@brave topaz

Istg

[brave topaz]

im not able to join any vc right now

[nocturne flax]

K, then the pic it's enough for now

[brave topaz]

then i cannot do anything

[nocturne flax]

How long will it be down

For

[nocturne flax]

Ofc you can't 💀

Thank you anyways

[brave topaz]

no eta

[nocturne flax]

I already added it

[nocturne flax]

What’s eta

[manic galleon]

IS PROBOT DOWN?

[brave topaz]

yes

[nocturne flax]

Yea

[brave topaz]

be patient

[brave topaz]

estimated time

[manic galleon]

WHENS IT GONNA BE BACK

[nocturne flax]

Alr

[brave topaz]

no eta

[nocturne flax]

Ok

[timid sonnet]

When propot back It is a long very

[brave topaz]

no eta

[toxic flame]

The site also fell

[full heron]

Estou em dois servidores e em um deles o Bot esta off e não responde aos comandos. Já no outro ele está on e responde aos comandos. O que pode estar acontecendo?

[tidal flare]

#support-int

[full heron]

I'm on two servers and on one of them the Bot is off and doesn't respond to commands. In the other case, it is on and responds to commands. What could be happening?

(Sorry, I forgot to put it in English)

[toxic flame]

Tyyy

[full heron]

ok

[pale quail]

Why the bot doesnt work in my server

[past sequoia]

Hi
When the bot will be working ?

[mystic ermine]

ik

[brave topaz]

no eta

[brave topaz]

known issue

[pale quail]

When problem is solved ?

[past sequoia]

Thx for your fast reply support

[brave topaz]

#support-en message

[brave topaz]

np

[peak atlas]

Tá foda.

[modest schooner]

when will bot work?

[dusky fox]

I am using ProBot, and it has been offline. Removing it from the server and re-adding it didn’t solve the issue.

[modest schooner]

bot is down

[brave topaz]

no eta

[safe temple]

i understand there is no ETA, but do you at least know if it will be back today?

[brave topaz]

no

[modest schooner]

sucks ngl

[west jay]

stop asking the same question, they are already working on it

[modest schooner]

not even announced

[dusky fox]

Sorry, I didn’t see the chat history. Wishing you all the best! 😊

[full heron]

nem fala

[brave topaz]

https://discord.com/channels/224308865427046402/711904748256624730

[sweet portal]

How to fix this everyone ?

[brave topaz]

by waiting

[shrewd ether]

yo

i need waitin

[brave topaz]

?

[shrewd ether]

this bro

[sweet portal]

okay

[brave topaz]

https://discord.com/channels/224308865427046402/836685846928949288

[shrewd ether]

it dosent work

[brave topaz]

english isn't your main language

head to https://discord.com/channels/224308865427046402/836685846928949288

[dusk gulch]

How can i fix this?

Doesnt work and i added the bot in discord

[brave topaz]

why can't you stick to your main support language?

some clusters are down bruh

just be patient

[lament ice]

My bot is offline? It isn't working

[brave topaz]

see above please

[lament ice]

k

[mystic ermine]

@brave topaz do yk if the discord log system is down ain’t working for any of my servers

[brave topaz]

welp

probot is down for lots of servers

[lapis kite]

My welcome and goodbye commands in probot aren’t working is that the same for everyone?

[brave topaz]

can you see above?

amazing

[quasi mauve]

hey why the ProBot shows Onlinee on my 2 Servers, and on the 3rd shows offline ?

[brave topaz]

omg

guys

please read my message above

PROBOT IS DOWN FOR LOTS OF SERVERS

we're aware and working on it

[pure lodge]

the bot is offline in my server

[slate oriole]

Pro bot offline why?

[brave topaz]

💀

[pure lodge]

ok

[rich nest]

They are working on it

[crude hollow]

man the probot isnt working for 2hrs

[forest crypt]

icl just make an announcement so people stop asking

[crude hollow]

r yall serious man

[brave topaz]

we know what to do

[brave topaz]

aware

and?

we do our best

[crude hollow]

how im gonna make my server safely if they do curse and the probot isnt there

[brave topaz]

please be patient or buy the premium version if you are not

[crude hollow]

alr man

[forest crypt]

just make an announcement so people stop asking you

[brave topaz]

again, we know what to do

head to https://discord.com/channels/224308865427046402/608047244276531245 if you do not need assistance

[crude hollow]

is there any time you can end?

[brave topaz]

no

[forest crypt]

yeah but do you want to sit here typing the same thing over and over again?

[brave topaz]

people wouldn't read any status

[slate oriole]

ok thank you

[rich nest]

Of course

[crude hollow]

can y'all end in an 1hr or like 30mins?

[brave topaz]

again, no eta

so please stop