#support-en
1 messages · Page 181 of 1
Hello, im new here and in need of a little assistance, im trying to make Probot work as a music bot for my community but am unsure how it works as i don't see configurable commands, even more so regarding music or videos.
please be sure to "mention" me for anyone wanting to respond to me as i only receive my notifications through those.
Hello, I came to invite this bot new to my server, after the whole other bot problem.
The main stuff I want to talk about is the Autofeed / Auto Message feature...
Can you make these responders a lot of times, or you need Premium after certain amount?
I need mentions for replying, because in my server I use at least 6 Autofeeds per given time.
Hey, ProBot doesn't support music streaming anymore due to restrictions from Youtube lately.
@kind flax
Hello added a probot to one of the servers i help out in and cannot figure out the leveling system seems pretty complex for my small brain i’ll be doing tier 1 to tier 10 with the level system is there a tutorial like a video that exists?
This would help you more 😉
thank you
ahhhhhh........thank you very much....
No problem!
does this bot has Autofeed feature, that sends messages on user-configured time with pings?
That's not possible with ProBot, sorry!
how to get logs of these 3 usese?
How do i set up to give auto rolls when people join
Bot suddenly just stopped working and hasn’t worked or tracked levels for 10 days despite having premium… I opened a ticket
We noticed that you are a premium user, for faster response go to #premium-support
not possible for now, tho you can check warning logs by using </warnings:1> command
Do i need to have premium to do it?
@livid hearth what’s going on with the leveling system not working now for many days?
We noticed that you are a premium user, for faster response go to #premium-support
whenever i need to edit something in my server it says that this server requires setup but the bot has been there the whole time so why i cant edit anything and i tried many times adding it but no result and still says that and i need to do smthing important in the server
Please clear your client cache and 🍪s
Hello, I just bought premium and it's not showing up on the dashboard. and how do I add the premium bot to my server. It says get premium even though I bought it
<@&675070424748654593>
Wait is this an issue because I bought premium from the home page not the server thing. Coz on the home it says manage premium but on the server dashboard it says get premium
does the autoresponder also work on messages sent by bots?
Not likely, you could end up in an infinite loop
We noticed that you are a premium user, for faster response go to #premium-support
Most bots explicitly ignore messages from other bots for this reason
im tryna make the bot ping a specific role when another bot sends a drop message
In my experience you’ll need to write your own custom bot to do that. Off the shelf bots are trying to make things “just work” and someone could easily troll them by making their bot respond to something that is automatically responding to theirs, and tie up bot resources forever
They need their bot to scale to millions of users so they can’t be exposed to risk like that
where am i supposed to host the bot?
With a custom bot you can put in safeguards like “only ever respond to this one bot” or add your own cooldown logic or whatever
Discord Bot hosting companies are everywhere, often from the same companies that host game servers
And it wouldn’t take many lines of code to do what you’re saying
for how much?
im broke
There may be some bot out there which can respond to other bots but typically you won’t find it in any of the big bots
Yo bro how do i invite the premium bot
Google discord bot hosting. Probably like a couple bucks a month
I’m not a support person. But it’s easy, the dashboard has a button to get the invite for the bot and it asks you what server to add it to
Im on the dashboard and i cant find this invite thing
What you need is so simple you could have AI write that bot easily lol
It should have your server on the left
Click it and click manage premium, then there’s an invite button
is there free bot hosting?
cuz i too broke
<@&675070424748654593> hello please help someone
You get what you pay for. Google is your answer
We noticed that you are a premium user, for faster response go to #premium-support
bruh I’m a premium member as well how do I get the role😭
.
How do i get xp voice up?
Do i need premium to use autoroles?
ive been in a vc for ages and it hasnt updated
why the welcome message isnt working?
Describe „not working“!
Show me a screenshot of your setup on the dashboard!
I'm unable to upgrade, is this possible? <@&336913504051265537>
And the money is withdrawn from my PayPal..
And you're unable to tagg <@&675070424748654593> in here, ncie
You just tagged this role
What do you mean by upgrade?
I had to manually write it out @sage flint
Stop pinging me
And what’s the problem?
Stop pinging me
Help
Nie wiem czemu ale na moim serwerze jest błąd z botem
Nie przychodzą powitania a jak chce wejść w niego to wyskakuje mi błąd
@sage flint
Okay sorry
I have been waiting for a month ..
Just read the error message
where?
@solid flax keep staying in your ticket please 🙈 #1282365072060059712

Sure, help me out then
Someone literally asked me something in this chat
you will get your bot soon, please be patient
Someone who is not in our support team
My fault guys I was just trying to help
and someone's message got deleted
You're acting like I'm supposed to know who is and who isn't, I just need help,.
Staff members have roles, users not
Couldn't care less, I need the bot fixed
Hi I ve been double billed for the same subscription.
We noticed that you are a premium user, for faster response go to #premium-support
Hey, please open a billing ticket regarding this
Can you check dms please 🙏
We noticed that you are a premium user, for faster response go to #premium-support
That’s not possible
hey can the bot mention @ here as an auto respond?
and if yes how is the process of it
How long does it take for a premium ticket to get a response? Bot is totally non functional for me through no fault of my own and I had just resubscribed for a year
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
I guess they dont do tickets on weekends?
We noticed that you are a premium user, for faster response go to #premium-support
You have to go to the Dashboard -> Module Settings -> Welcome & Goodbye -> type the Message as you want, you can use Variables to make it look better & select a Channel where you want the welcome message to be send.
Yes, you type @here and it will mention @here.
np
It literally says you have to invite the bot
i have 😅
:white_check_mark: @paxo2012 muted from the text! :zipper_mouth:
@sick bone can you help me pleace
<@&675070424748654593> I tried using ProBot to delete messages from a problematic user who joined and left the server, and instead, it nuked our server's main channel instead by deleting ALL messages even though I explicitly told it to filter_by_user.
I feel like this may be a fault of some code somewhere, but if it's user error, I will accept responsibility.
Thanks for the help in advance.
I am a fellow member of this esteemed community and have noticed that you are experiencing an issue with Probot Premium. According to the channel guidelines, I am able to offer assistance if staff support is not immediately available.
It appears you are encountering a problem where, despite purchasing Premium, your server dashboard still prompts you to "Get Premium," as if the purchase has not been processed. This situation mirrors the issue I faced previously.
In such cases, the best course of action is to wait for a staff member to include you in a support ticket. You will likely be asked to provide proof of payment. To expedite this process, I recommend locating the invoice in your email and taking a screenshot to have it readily available when the ticket is created.
@flat spire@coral narwhal@sick bone can you guys help us
@fleet void
#support-ar message
When adding self-assignable roles is ProBot supposed to add a reaction to the embed? I've set it up and the roles are available but does the bot actually add the reactions to the message itself?
Hello why has my bot been offline for a few days, even after resetting all options it is still offline
These are for reaction roles. For buttons and selection menu I noticed the bot does add those but when I create a reaction setup it doesn't add the reaction so there is nothing for the users to click on <@&675070424748654593>
Is there any way I can make an XP/Call system that uses the same position for both? Because I saw that when you add the same position to different systems it generates a "Position position" error, and no, it has nothing to do with the bot's position.
Is there a way to fix so it doesn't just say unknow user
With dyno it shows this and I want it but with the pro bot
<@&675070424748654593>
Yes, you send the pre-made embed to a channel and probot add the reactions if you configured it at self-assignable-roles
This’s related to Discord not to ProBot.
This is happening when your client didn’t load the userinfos of the shown user. Discord handled this before with showing the ID, now they are displaying it with unknown user
Oh but all the other bots works ?
As I said this is related to Discord!
i have a problem with auto responder
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593> is there any support able to help or do I reverse payment I’m confused
Stick to your ticket please
Then answer me/help me maybe wdym?
We asked you to wait, you need to be patient
You've asked me to wait, I have no clue for how long or what I'm actually waiting for. I'm a paying customer and in the dark these responses are crazy lol
You are waiting to your bot be assigned manually to your account
Which is in process
<@&675070424748654593> can i have some help with the "auto responder" feature, I'd like to make it where when someone gets a role they're then automatically @'d a private channel thats only accessible by that specific role. Is this possible?
so if someone is given "role 1" then they'd get a message in "role 1 chat"
Hi, there's no need to mention. Please wait for someone helping you. If no support can directly help you, you will be able to mentione once. Thanks.
thank you
I've tried to run the /credits command in one of my many servers I manage and run. I was informed by the bot that I've been blacklisted and to reach out to support for further information. Seeing as I have rarely ever used this command, it surprised me to find myself in a blacklisted status. Any support would be much appreciated
ProBot doesn't have a music system.
Oh did u guys take it out
Just got back into it
It used to be #play but wasn't working
Reasons that may lead to your account being blacklisted:
- Spam on servers
- Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
- Posting ads to sell credits/reputation for someone else can also blacklist your account
- Creating a reward system for invitations using credits
- Being in suspicious servers (spam servers)
- Using a bot or its name to promote external bots
You can appeal by sending a DM to @surreal jetty
Correct. #announcements message
None of those particular reasons match my usage of the bot, but thank you for the information. I'll go ahead and send an appeal message to Danny
سلام عليكم
#chat-ar
GIFs are usually links with tenor.com so you can add this into allowed links.
not working
Why did you set two * after each string?
not me
its probot i didnt write any thing
i edit this on probot dashborad
bcs no one work i keep adding
www and https are not needed, it’s enough with the website name and the domain
Yes - btw you can edit the kick to kick.com
Show me please the setup on discord
solved
that was the problem
you need to fix it guys
i didnt add secound * in automod
I know thanks
❤️
I want to know 2 things
- How much xp do we get per message
- what is the cooldown of a message?
The XP is awarded to users with a randomized amount after a cooldown period whenever they send text messages. Each message will contribute XP, but once a message is sent, there is a cooldown before the bot resumes awarding XP. During this cooldown, any subsequent messages will not count towards XP gain, regardless of their length.
is the cooldown like around 1 minute and can i customize it in the bots for my server?
Will this feature come back?
does thats randomized amount depend on the length too?
2-5 minutes and can't be customized
hey everyone i just set up probot on my server and i have it so to see all the channels they have to click this button. But on my alt when i clicked the button and got the role everything worked. I left the server and then rejoined to test again and now the button is grayed out and I don't have the role
So anyone who joins and then rejoins is completely locked out
It seems that you activated a verification system - this is related to discord not to ProBot!
Show me uncut screenshot of the above image
ok one sec
oh my god i didnt see the banner!
thank you
😉
i clicked accept rules and then i was good to go
„Related to Discord“
Been awhile but how do I get premium? What's the command for it?
I've forgotten several commands 😆. I'll have to relearn this
How are you guys actually implementing the colors module into your server? if I have a channel that people can't type in then they cant do the /color to set. Is there a way i can have buttons or emoji reacts for it?
Nvm. Figured that out. Commands seem to have changed
We noticed that you are a premium user, for faster response go to #premium-support
i figured it out good enough
how do I make it so when people level up they get the role automatically without me having to give it?
<@&675070424748654593>
Guys is there a way to have double XP for the "Levelling System" Like on Weekends or certain times of the day?
We noticed that you are a premium user, for faster response go to #premium-support
Share your server ID please!
Did you read the error message?
Also, do not please individuals for support next time.
What my English is not good sorry i don’t understand
What's your main language?
Head to #support-int please
Ok
<@&675070424748654593> Does the levelin up system not work for some reason cause it doesnt give roles for some reason
Is ProBot above all other roles?
Did you read the error message?
how to set permissions for the commands in box view pls help me
pls anyone tell
@brave topaz dude pls help
Yes it is.
@brave topaz I can show u if u want
I seem to be having trouble with getting probot to give the logs iv requested to the channel iv specified and yes i have made sure webhook management perm is enabled. still nothing probot is also able to see the channel its meant to log to as well
nvm figured it out, was missing the all important allow embed message perm
<@&675070424748654593> (Sorry for the ping)
In our server, Probot is sending the message like shown, but when I check the number of people in the server, it's the same. No one left.
My probot prime was working but seems to have stopped working now and is not sending moderation updates
We noticed that you are a premium user, for faster response go to #premium-support
When trying to upload a picture to my welcome message it tells me that there was an error and to try again later? <@&675070424748654593>
Is there any way I can make an XP/Call system that uses the same position for both? Because I saw that when you add the same position to different systems it generates a "Position position" error, and no, it has nothing to do with the bot's position.
Help 0-0 <@&675070424748654593>
I am trying to make self-assignable roles like this, I am not able to add multiple placeholders for roles options like this.
I want my members to first select their Degree level, then choose subjects
or is there any other way?
<@&675070424748654593>
The image cannot exceed more than 1MB, that could be the reason. 😄
That's something on Discord's end.
What do you mean?
Please do if you still need help.
Yh I do
Alright! Let us know if you need additional help.
Ok thank you for your response, have a good day
You too!
hi. 2 questions please. (1) Is probot able to do the onboarding, similar to when joining here? Would be great to include that in my fairly new server. (2) when I am using /clear I am getting that the Module of the command is not enabled. Thanks
i payed for premium but i dit not get anthing
We noticed that you are a premium user, for faster response go to #premium-support
the panel dos nothing
Please open a premium ticket regarding this - #premium-support
i have
We noticed that you are a premium user, for faster response go to #premium-support
Then wait
i already am i typed it 1 hour ago
hi
i want to ask is the premium problem solved ?
the prem bot is not reading the text commands or the auto respond text
it was not fixed for 3 days now
Ok thanks
@brave topaz
<@&675070424748654593> hi, please tell me, does starboard work?
Hi, I’m not sure to understand. Do you mean the Dashboard?
Hi, you can easily find it in ProBot Dashboard
Hey, do you guys do partnership with servers?
No, as of now we don't offer any partnership programme
At the moment i moderate for a server and we need help, probot had been automodding our links, and after multiple tries of turning off auto mod it wasnt working so we removed the bot. Sadly even with the bot removed and the settings changed it isnt going away, and still automods links. Help! <@&675070424748654593>
ProBot creates automod rules via the discord integration! So to check the status directly look in the discord server settings > security settings > automod
The issue you have can get solved when you add in the rule the string */channels/* to the allowed words!
Thankyou so much for the quick response! We will try this asap!
can i ask about what can cause a image for welcomes to not send? i can get the msg alone to send but adding the photo prevents the bot from sending msgs
Hi, I bought the premium subscription with 2 options. How do I invite the bot to my server?
Can you click on billing and send a screenshot please?
The image cannot exceed more than 1MB, that could be the reason. 😄
Give me a moment please.
okay
its smaller but good idea
hello, I have the same issue as above - I renewed my probot sub yesterday and I'm unable to invite the custom bot, the "manage premium" tab says "something wrong" and then never loads. the "membership" tab says i have gold membership that renews september 9 2025
We noticed that you are a premium user, for faster response go to #premium-support
Hello! I have a problem with the leveling system. We had it private in a channel and could view ./top and etc. But now since we moved the channel to a different public category no command works and im always getting the message below. What could be the problem? I have checked all the permissions and that probot can only be used in said channel.
For extra information. We added some chat games to the server which maybe could also break things? But I am unsure at the moment. And yes the leveling tracking still works just the commands do not work.
Extra screenshots.
Which command did you use? You cut the image 😔
3 of them and none work for some reason😭
I think nothing works, which I cant wrap my head around
(command wise)
Go on the dashboard and show me the settings of a certain command
Do you have the black role?
yup! Just added everything and filled it out and it works!
Thank you so much! 😄
cant belive, it was that simple. I was almost going crazy with my mods XD
I subscribed to ProBot Premium but despite taking the money, it doesn't give me the premium service
Did you pay via PayPal?
Yes
just a moment
Hi, what can we do for you?
i just make staff apply where they going to send me the ruselt
you will know if you got accepted or not.
how plz ?
the same way you contacted us
do you do partner ?\
no we do not.
look at pravite
I'm sorry, but I don't accept DM
ok take ur time
Is there anything else I can do for you?
<@&675070424748654593> I tried to make a test server for a friend and was trying to add Probot like I had done with all my other servers and ended up getting an error saying I was blocked due to suspicious activity and that I needed to contact the owner to be unblocked.
A screenshot would help us more here
it must have been a temporary issue saying I was blocked but I think it fixed itself cause the bot just appeared on my server
<@&675070424748654593>
Can I please get some assistance on this?
It's been months (2), You have tried to assist me in DM's without success.
How can we solve this issue?
Is the daily gift disabled?
Hey guys , I bought Probot Premium and I didn't receive anything except the billing
can someone help me
<@&675070424748654593>
<@&675070424748654593>
Send a screenshot of your billing page please.
As stated in the error message, yes.
Did you triy toggling the module from the dashboard?
where ?
Give me a moment please.
:white_check_mark: @haker_bot muted from the text! :zipper_mouth:
Hey, struggling to setup auto roles. Asks me to make an embed and i do, go back to the auto role and select the embed, and then next to it where it says select a message i have no options
Im probably doing something silly
I create an embed as a message, i go to self assign roles** and select my embed, and then the select a message doesnt have any options to pick.
<@&675070424748654593>
Can you reset your XP with the /reset command and check if that works?
Send a screenshot of your billing page please.
https://probot.io/premium/manage
Here.
Click on billing
You would want to buy a month of premium tier 2, right?
Alright. Give me a moment please.
disregard my query, figured it out
nm
thanks 😉
C
how to get Premuim Probot By Credits?
That's not possible.
but i have friend get it by Credits wtf ?
It was possible long time ago, but now you can get premium only via credit card or PayPal
ooh thanks for your help
No problem
Anyone know why a member can’t view embeds?
This is what they see
I tried reposting the embeds and it’s the same
Nop didnt work
When u get a higher level it just doesnt give u the role
tysm🙂
I disabled nearly all the modules and this still comes up
Did you read the response also? 👀
What is exactly the problem?
So every time we welcome someone we tell them to go to colours but when we do that it just interrupts telling us about the slash stuff
I just fixed it now with changing the permissions but that shouldn’t be a command at all if you’re just doing #channel
So if I do #color it’ll just do a very useless response
#color
This command moved to Slash Commands /color.
There
Hello
For my welcome announcement I would like to give each new member a continous number.
In the current case the variable #[memberCount] gives a number depending on the members that are currently on the server.
So if someone new joins he gets e.g. #22
If someone leaves the server the next new member will get #22 as well
Does anyone know a solution to get a unique number per member?
Hey how do you set up the emoji role thingy\
<@&675070424748654593>
Does the message delete log not log images
probot blocked me from using the dashboard
Is it possible to make Probot log when embeds images and stickers are deleted
Guys when I try to send an embedded link with a message and description, and link. The link isn’t clickable on mobile.
We noticed that you are a premium user, for faster response go to #premium-support
How do I get a free credit?
Not possible
Yes, only text messages
No
Wait for about 30 minutes and try again
We can’t do anything about that, this is how Discord works on mobile
?
i found the answer srry for noises
Alright
i have a report ! @sage flint
Use @surreal jetty for reports, and do not ping individuals next time.
@proud pivot Do not chat here unless you need help.
how can i use it ?
just sent msg wrong
We have received your message, be patient please.
I was wondering about something, when I add a gif to the message in the autoresponder, it throws the gif in large form for a while without a link. After a while (about 3-4 days), it shows both the link and the gif. Is this related to discord or?
Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
Thanks
Is there any way to get ProBot to only log deleted messages from specific channels, but not any others? I'm trying to get it to log deleted messages from roleplay channels only but I can't find a way to do it without it logging them from all the channels.
I'm having issues with probot deleting links which are whitelisted
am i doing something wrong here or are there extra steps involved?
I had bought probot premium and it’s not showing in subscription
hi how can i clear the control panel logs on the probot site?
Certain ways to set an ignore channel is not available on the dashboard!
What you can do is to remove the admin perms from the bot and denie the permission view channel in the affected channel, where you don't like to get logs from - in according to this you should check, that the bot has all other permissions to guarantee continued functionality
Go in the discord server settings > security settings > automod > look for the rule of the links, open it and show me a screenshot of it pls
did you pay via PayPal?
we can't clear it?
yes, this is not planed to do - ||why would you do it... 😏 ||
cause there's some chaos in my server between me and my staff hehe
but okay thanks
thank god, that you can check, which staff did which sh...
Remove one star there after the string and save it
my so called best friend -,-
still won't let it through
tbh i tried with domain only and it still doesn't work
ok, go on the Dashboard and remove the https://
⚠️ After then check the settings in the discord server again!
did double check
Did you read this? 🙄
no but i tried before you sent it
Ok - and now?
doesn't work
Show me uncut images pls - you are hiding important informations
I did currently a test - and this worked fine 🤷♂️
so why does it not work through the probot?
this is related to discord as you thought 😉
can you try it through probot as well?
i do hear a notification from my alt so it could be the bot deleting it
there are no other active bots on the server
Check if you activted also other automod rules in discord please
only the probot rule
another interesting thing to note, is that when i sent the link which is supposed to be whitelisted it gets deleted
but for any blacklisted link it shows the auto mod message
i don't know what is deleting it but its very likely its probot because its the only online bot on the server (there are other two i user for development but they are offline)
audit log is of no help either
Might be another automod rule on the probot.dashboard - pls show me the dashboard > AutoMod - uncut pls
there are some informations also on the bottom
i invited the bot a few minutes before the support message here so there isn't much else changed other then the automod for the link
it wasn't working on a different server
ok looks fine, open the rule "Links" and show me the settings
but there is still the link with https... 🤔
it still is just this on the server
no i'm talking about the dashboard
yeah i know
here we go...
?
edit it on the dashboard to propfunders.com
so, now show me the discord server rule
one star is too much
probot seems to be adding that one on its own when the dashboard changes
yes I realised it
finally
here we go
thank you for your time
Ok i'll try that. Thx!
It's not working
Note that I don't want to get logs from most of the channels. I just want logs from three.
Yes
Hi
Any One Can Explain To Me What Is The ProBot Credits , And What All Methods To Earn Credits , And Why Need To Earn Credits , And What Can Use My Credits For ?
yo do you guys know why the command to view a members warns isnt working
Hi, what's your native language so we can help you better?
Chinese,But I can understand you when you speak English
Alright, so make sure ProBot is online on your server. If not, I would like you to send the bot ID
282859044593598464
Yes, he is online
why cant i ban people
I see. Check ProBot permissions and roles on your server. Also make sure you still have this embed thanks to the Dashboard
You need administrator permissions
The permissions and files are normal, and the files exist in the settings panel.
Nice
@tidal flare Hello mate, can u check this out?
Once I interact with the menu, it fails
Hi, yes unfortunately it is
Oh, welp thanks.
To be precise, Embed Messages's Pesponses cannot be interacted with
The file exists in the background
I have a reaction roles channel, and I sent a message in it using ProBot. When I go to the self assignable roles section, click on "Choose a message," the message I sent in the reaction roles channel doesn't appear. Only the previous messages sent appear. If I select one of the older messages, it adds the reactions just fine.
I am adding roles to my Self-Assignable Roles, and after a certain amount, it doesnt register anymore. Is there a limit?
why is probot getting stuck while giving xp for messages?
I saw my xp stuck at one place for about half an hour even i was quite active
When the bot welcomes someone, does it not welcome someone again when they leave and rejoin a server? <@&675070424748654593>
The bot welcomes every time a new user.
Screenshot pls
Screenshot pls
Also try to clear cache and 🍪s before
2:20am for me. Now in bed. When awake will send. Can I tag you?
Hi <@&675070424748654593> brand new here. Just purchased probot premium yearly tier 2 but for some reason I can't Manage Premium and don't have access to any premium features. Is there sth I need to do to activate it? Thanks
Hiya! Can you show me your billing page please?
https://probot.io/premium/manage > Billing.
I think I fixed it. Logged out and logged back in and now I can access manage premium 🙏
I think I now have to kick the normal bot so I can then invite the premium one
Can you guys add an #chat-no for the norwegians? 😊
DM’d screenshots
Still not working
Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
ok
Ok then I'll remove and add it back and maybe it'll work again
The message I'm trying to add the reactions to isn't appearing
I tried clearing cookies and cache
anyone know how to add the bot in a channel that keeps track of members levels?
In each channel, where you can see the channel, the bot is tracking your activity - you can add No-XP-channels on the dashboard.
Are you fine with it, that I join the server and check the situation? For this are admin permissions needed or voicecall with an admin.
wdym
so what do I do to make it say like when someone levels up
here you can set this
no no how do you get to here
Whats the problem, that you can't find it? Show me a screenshot where are you staking currently
never mind I found it thanks
does probot have access to your discord login informations?
i mean the @stone cloud
?
anyone can answer
ping me if someone want to answer
no, it doesn`t
I bought premuim but its not showing up
Hi there. Please, read the channel topic before helping.
Can I see your billing page please?
https://probot.io/premium/manage
im trying to add stream notifications for my server but it keeps saying try again later
Twitch module doesn't accept new setups at the moment, sorry.
do you know when it will be available?
There's no ETA.
okay thank youi
<@&675070424748654593> How do I add titles to my server using the pro bot ??
I ended up finding a fix myself. This is what I did.
- I went to the ProBot website, and went to the "Embed Messages" tab.
- I copied the text from the bugged embed message.
- I deleted the embed message.
- I made a new embed message with the same text as the previous one.
- I deleted all previous messages in the reaction roles channel.
- I resent all the messages.
- I linked everything in the "Self Assignable Roles" tab back up to the embed messages.
I had to basically delete and readd the embed message, since there was some glitch going on with the old one.
I got blocked from probot
I was trying to add probot to my server but got this instead
hi
My probot is muting anyone who sends a gif with "jew" in the title or anyone who uses the word "jew" in a chat message
we cant find a way to undo this none of the listed commands are anything similar
<@&675070424748654593>
Did you check your audit log to make sure the bot muting users is ProBot?
Hiya! Do you need help? Otherwise head to #chat-en please.
Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
What do you mean?
No prob!
I want someone from high staff please
Because i have blocked by Danny
And i want a help
@brave topaz
Show me a screenshot
You repeated the same question/issue multiple times despite having previously received an answer which is final. I will not unblock you.
Can I speak to senior management then?
No
Hey anyone know why this trigger won't work?
Because when you mention a role it get formated to another format -> <@&[roleID]>
Thank you so much
I need assistance the probot bot when I ban or put someone in Time out does not write to me in the appropriate channel the banned person Or when it gets put in Time out how can I fix the problem
Show me what is set on the dashboard.
Did you try to switch it off and after 3 minutes to turn it on again?
No, I mean how should I do it?
Uhm - as I said, switch the buttons off, and after 3-4 minutes turn them on again
@devout pendant si
Che grande
switch to #support-int
@oblique elbow I'll try it now and let you know.
what is maximum of colors' setting is?
is it 30?
@oblique elbow It doesn't work yet
Then wait a bit longer between turning off and turning on
So I'm doing it again
Error 1015 / "You are being rate limited..." / "Too many requests..."
You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.
Ok Thanks Soo Much
is there a way to make the bot call use its own command in chat?
Maybe While GIF ?
Both
i want to know how can i add a embed message to a autoresponder
<@&675070424748654593>
Not possible
I keep voting with Probot so I can get probot credits! I need to use credits so i can make the background of the /rank on probot diffrent.
Everytime I vote though, I dont get any credits and I cant claim daily rewards??
What should I do? <@&675070424748654593>
Unfortunately the only way you can get credits currently is with the /daily command if you have a golden/diamond membership.
ah okay! How am i able to change the background of the /rank then?
or is there no other method?
Only with a membership if you do not have enough credits.
alright! I appreciate your time! Thank you a ton! Have a good day!
is the dashboard down cause the website isnt working??? NEED HELP <@&675070424748654593>
No need to repeat your messages especially with ping.
no, website is not down
well theres an issuse cause it wont let me get on
screenshot please
ive used that too
still black screen suck on loading
nvm ill wait later to try again cause thats not helping either
What is going on with my premium bot 😢
We noticed that you are a premium user, for faster response go to #premium-support
Just paid for premium. I see no option to add my Premium Bot on teh website hmm
How do i add the premium bot?
<@&675070424748654593>
@sick bone ticket?
Any help would be appreciated.
Hello @thorn rock, click on billing and send a screenshot.
Give me a moment please.
Ok
I just bought mine and it’s saying I haven’t connected it to a server
We noticed that you are a premium user, for faster response go to #premium-support
Hello <@&675070424748654593>
I am still having the same problem as stated here with ProBot log Web-hooks failing to work for more than 3 days, I’ve tried kicking and reinstating the bot, reset the setting twice now yet it still does not work.
This issue has been persistent since the end of May this year when I temporarily disabled the logs to do a server update, I’m hoping I can get some clarity and a fix for this issue asap as it’s creating extra work running automatic logs having to delete the web-hooks every 2 days so ProBot can create a new temporarily working one. Look forward to the reply. Cheers.
hi hi, try to remove the old webhook from the check channel and let the bot recreate a new one automatically
hello, may you elaborate? which leaderboard?
Like sometimes you write and discuss who being active to pass
For example (if you don't get what i mean):
1st - Username
2nd - Username
3rd - Username
you can use </points list:1>
That’s what I’ve been doing every 2 days when the webhook stops. That’s been my solution but I have to do it every 2 days because it just creates another one that stops working.
try to disable and re-enable the logging module on the https://probot.io/dashboard
use /points increase user:@hatemkhaled points:10
yes, also did that, twice so far.
ill try again however i doubt it will work.
i buy and want invite
Give me a moment please.
Guys so one question how do I put messagges when someone joins my group,cuz im dumb gagaga
I want to report a guy
DM @surreal jetty for that please.
Where dashboard lil blud🙏😭
@brave topaz
hey
Hello
Can someone help me with
How to make if someone @ me for example the bot answers with a message?
@ me when anyone answers
Why show me this?
I need image nor pdf.
hello, I want to ask how the level system works? I'm talking about setting the text level. I would need to know how to set it up so players don't get a new level right away, I'm concerned about their activity.
Just read the response... use /profile
Here you can look 🙂 https://docs.probot.io/docs/modules/level_system
How come nobody replying my ticket since yesterday?
We noticed that you are a premium user, for faster response go to #premium-support
Hello i have problem, my probot crashed, i cant go next step:
Is ProBot online on your server?
Nope
i say dm
I had the same problem. I had to kick the bot out and re-invite
We noticed that you are a premium user, for faster response go to #premium-support
i kick them but i cant delete this bot on probot website
Just kick out of your Discord server. I did that
Weird, worked for me
We noticed that you are a premium user, for faster response go to #premium-support
is probot online in your server or its offline?
We noticed that you are a premium user, for faster response go to #premium-support
off
For how long does this problem is or it just become now?
become now, i use this bot arround 2 years
i think you should wait a couple of hour
ok i try wait then, thank you
is there any way to make probot work with normal/message commands
Prefix commands?
Is there a way to view leveling rank list?
Is the twitch announcement thing not working or is it under development or something bc I tried to set it up made a profile for a friends channel but it says something went wrong or cannot save progress is that just a bug or is it actually just not working??
yeah
That's not possible, no.
Twitch module doesn't accept new setups at the moment, sorry for the inconvenience.
/top
Thank you!
Np.
Oh ok ty for telling me I was just confused is all lol
No problem.
Hi, I was wondering if anyone here can help me. My probot is offline in one of my servers but online in my other. Logs aren’t working. What can I do about this?
Hello everyone. I have such a problem
ProBot stopped working on the server yesterday.
He writes that he is "not online"
I've already redone everything and it doesn't work
I dont enderstand,
I also don’t enderstand...
What do you need? What is your native language?
I am arabic,
But i know the English.
So can I sand you massage in your profile.
Go #support-ar
||@here||
No i enderstand
Mf don't take the piss out of him
Poor bro
At least say him sorry😭👍
@devout pendant _ calm down I’ll do it 😉
🫶
And don’t mention @here bruh
help plz
@sick flax @inland folio @honest atlas provide your server ID if ProBot is offline on your server please.
905407037557571605
1254697830384402533
Clear your client cache and 🍪s and try it again.
How to clear them, ask google pls, it depends on your device.
Hi
Hiya! How can we help you?
I don't need help, thank you :)
Head to #chat-en then please - this is a support channel.
I'm sorry, I thought this was a chat channel 🤦♀️
No worries!
Ty
What's the best way to reset XP for all of the members on my server? the /reset command is giving me an error
You can use /setxp separately for voice and for text and choose @everyone in the user option
<@&675070424748654593>
so if I select 0, will it set 0 to everyone?
Yes
Won't work :
I don’t understand...
What was the topic? Who was the person??????
Blacku tried to assist in DM without resolution
Because you didn’t use @everyone
After that I've been mostly ignored each time I have tried to call for help here again
Did you try it via our modmail?
The discord Danny bot?
Yes
It told me to write here
You can't use that role in there.
anyway, I made it work with /reset xp for everyone
Ok then what was the topic? What was the issue?
Show me screenshot of one pls
I will give you two
First one is working, second one is not working
Settings tried
Different trigger words
Wildcard, reply, ping, roles, channels, and so on
Any new auto reply we create, wont trigger, regardless what configuration we use
next question : how to control who can give out XP and who can't not using Probot?
I can take a better look into it later, I’m currently on travel (we have water flooding in Austria 😦 )
I’ve noted your case for me.
You can set each command on the dashboard who is allowed to use it
Thank you, good luck with the flooding
Any updates on this?
Right, could you tell me if there is any public leaderboard like mee6 has which can be accessed by a URL?
You are asking for informations you can find in the bot profiles or in the #573048403429425162 ?
https://probot.io
No,
You mean you like to activate an AutoMod for links with the bot?
no no.
Have you seen the XP leaderboard from Mee6?
Do we get something like that with Probot.
that's my question.
Hey
Mmh I don’t think so.
You can only see an activity feed on the dashboard currently.
Where is the probot dashboard? and where can I change the language of the bot?
You can find the dashboard at https://probot.io/dashboard 😄
For the language once you are on the servers dashboard you wish to edit click on the Server Settings tab and you can change it there.
Thanks
I won't repeat it again, follow the channel topic to avoid being moderated.
It’s okay dw
Am allowed to
@sturdy pawn I looked into the docs to get myself uptodate, to check the situation are you fine that I join the affected server and we can voice with a screensharing? If yes, put an invite into your AboutMe and inform me - btw I'm still on travel and now on a laptop, later I have ears for you in about 3-4 hours
Hey guys i have the issue that the bot is offline and the dashboard doesnt work too. Reinviting didnt help!
komm rüber #support-int
905407037557571605
what's new?
I have the same
We have reported this issue and you will get notified or you will see it when the bot goes online on the server.
@oblique elbow it stopped working again swear I haven't done anything
We noticed that you are a premium user, for faster response go to #premium-support
I can talk in voice tonight if u want give me about 45min
your bio-invite is invlaid
did you pay via PayPal?
no visa
@inland folio @sick flax please check if the bot is online on your servers!
@oblique elbow fixed
We noticed that you are a premium user, for faster response go to #premium-support
Fello.
I wish to change a message already sent via Probot on my server, but I keep getting this. I just want a regular message, I don't want an embed.
What do I do?
I have set up pro bots levelling system I can see other people levelling up but not myself how do I fix that?
We noticed that you are a premium user, for faster response go to #premium-support
Yes! Finally! Thank you so much!🩵
stuck on This server requires setup after doing it like 3 times
<@&675070424748654593>
Place the Probot role above your member role
Is ProBot offline on your server?
@weak tinsel @lapis prairie ^
Error 1015 / "You are being rate limited..." / "Too many requests..."
You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.
Oh damn my bad i didn't really saw the picture.
Got it, thanks. Yes, thanks to your bot, we post the rules of our discord server, through "messages". Tonight, I opened 6 tabs at the same time, and sent them at short intervals of a few seconds so that no more than a minute passed between postings - I adjusted my rules a little. Now I will know, I will be grateful if you remove the restriction, because now ~ 11 hours have passed, not 30 minutes 😇
Did you clear cache and 🍪s?
yes, of course, 5 times, for all period)
i succeeded open the web admin. page of bot in Edge browser, today in morning, bat can't open her trough my Google Chrome - still
I'll try again, but I have been trying around once a day for several days
Did you also restart or reboot the modem? The ban is IP-related!
This didn't doing, will try, and will answer
Yea!! Thanks! Working now, at Chrome!
I have no more questions, have a nice day)
I don't get it. I made a pretty harmless inquiry. Why am I being ignored?
You're not ignored
How do i add ProBot to my server?
Switch to the embed mode and put anything in the description field, save it then back to the normal message mode and save it again
or re-create the embed from scratch
both should work
how to setup log system
Here you can look 🙂 https://docs.probot.io/docs/modules/logs
helo
my friend gave me ownership and i have the crown badge but i cant access my server settings or change the server overview
can anyone help me with this problem please
Did you clear cache and 🍪s?
I am trying to create self assignable roles using reactions, however the role isn't assigning whenever someone clicks on their respective reaction
\
This keeps popping up, yet probot is listed at the top
Scissor
I just tried this, but it keeps saving the edited message with the embedded description anyway, even when it's on "Message" and not "Embed." It looks like a possible dev error.
I know I can make a new one with no issue, but this is an old message and I wanna avoid having to redo all the messages in the channel just because of this.
Hello, I have been banned. How can I unban it?
Yo , can someone show me a tutorial for the starboard section of the bot , i can't figure how to set it
Anyway, is it possible to only allow people with a certain role to take certain self-assignable roles?
How do I fix this issue
in reaction roles
where do i select the embed
<@&675070424748654593> having another issue right now where after the site said too many requests from my IP that it logged me out of the dashboard and wants me to readd the bot to my server, will this mess up all the settings ive done
the bot is still in my server though
It's telling me this over and over again. Just my wifi or what? Because it was working fine a moment ago.
having that rn too
dont want to readd it just in case it overrides all my old settings
im having that same issue as well
if anyone re-adds it tell me if your settings stay the same
i re-added it and it just keeps saying the same thing over and over that i need to add it still
@obsidian orbit @rancid wraith @obsidian orbit @molten zealot what's your server ID?
what happend to your old probot that was in the server
Same
1248564572856520755
where do i find the server id. its just a smaller server with friends so idrk
nothing its always been there
tyty
1233676084126679140
Didn't make the server, just an admin there, am I still able to see that somehow?
right click server
its at the bottom
I would check if ProBot is still offline.
And thank you @obsidian orbit, but I've got this.
And glad to hear ProBot is working on your server now.
wonder why probot freaked out
its working for mine as well ~ thank you!!
Mmm don't see it in that spot
im on vencord so no idea prob in settings
dev mod is enableable on normal discord could be that or sum
I don't need your server ID if it's working now, so please check it first.
Np.
Oh yeah it's back now
while you're here how do you set up self assignable roles? is says to select an embed but i only see "embed" and "new message" "new message"
sorry but mine is back but its not letting me update or change anything... im trying to add my twitch stuff to be an auto announcement but its keeps giving me an error. should i wait till later today to try again or is it user error on my end lol?
Twitch module doesn't accept new setups at the moment.
ohh okok
Did you create your embed first with the embeds module?
ohhhhhhhh okay im dumb lmao
Good morning team. Yo , can someone show me a tutorial for the starboard section of the bot , i can't figure how to set it.
I followed all steps on the probot documents but still not showing the star emoji when i post image
I need help please 👋🏼👆🏼
Show me a screenshot of your setup pls
help
Not working in my server
You didn’t enable a role! But btw show me uncut images! There is also information on the bottom of the website!
Show me your setup pls
@oblique elbow if the setup is good , will the starboard autoreact (give the first star) to the messages or we have to react first ?
And this is what in the bottom
my bot for some reason is not adding lvl roles when ppl are lvling up
automated reacts are struggling to complete all the reacts
top is what were used to seeing, bottom and most of the time starting last week, only catching 1
We noticed that you are a premium user, for faster response go to #premium-support
بروبوت وقف لي
We noticed that you are a premium user, for faster response go to #premium-support
what is the xp rate for leveling system
like this one
where do i see that?
That's of another bot's
so its not related to probot then?
howw long does it take to get support here?
That's not a problem. I'm asking to how can I know what's the xp rate for leveling system of probot
We aren't lucky enough 😔
oooh, i seee
What's your problem
Ohh it's easy
Put probot role above the level roles
The XP is awarded to users with a randomized amount after a cooldown period whenever they send text messages. Each message will contribute XP, but once a message is sent, there is a cooldown before the bot resumes awarding XP. During this cooldown, any subsequent messages will not count towards XP gain, regardless of their length. You cannot change this.
well, my probot has sudenly stopped giving xp lvl rolles to there assingn lvels to users after they lvl up
[inviter]variable is vip-only.- Replace
[membercount]with[memberCount]
How much xp is gained per text. And if a person sending small small messages every second (spaming mostly) will he get xp for each text?
can u help me with my probot issue aswell?
can anyone pls help me?
I have just do command: ''/setrank'' and now, I can't levelup and earn any xp. When I issue command /rank, it will write me: 0/max
How can I repair it???
Who is the owner of the bot ?
swift media entertaiment
just wait a bit and it will fix by itself or add yourself some xp via command
<@&675070424748654593> I don’t believe I received any help with this
I need help
Just ask your question instead of saying “I need help”
Does the bot have all the necessary permissions?
Does the reactions being added to the message after saving the config? If so, does bot send any private messages once reaction is clicked?
In the server roles settings, it should have at least manage messages permissions or administrator
Anyways, it is working without user filter?
I’ve just tested it on premium bot and everything works just fine, so it might occurs only on public bot or there’s some other problem
Ok
Check please if it works when using no filters
100 is max
Bots are limited to this amount for mass delete
is it normal?
i dont use any
not really
but i can access it if i go to the website
onyl when adding the bot does this
tho it add the bot with no issue but i still think it can be a bug
nah i have admin
i setting a server for someone
?
ik
what module do i find the feature for auto posting a link/video of a youtube channel im subscribed too whenever new content drops?
when i go to the website to create it, it adds the reactions to the message but no roles are given when anyone else reacts to it
okay i accidently fixed it so i dont need help anymore. thank you anyways!
I waited like 2 months....
And if I add some xd, nothing changes
how do i change the verification settings on the probot for my server?
how to remove someone from top msg leaderboard if they left the server
Reset their xp to 0
if they left the server how can u do it
it dosent work with user id
Try username
ok
Does being I staff on this server give me credit?
can someone help me? my bot has stopped giving out xp lvl assigned rolles to users, pls help, this is 3rd time i am asking here for help and no one responds to my query...