#support-en

1 messages · Page 181 of 1

pliant aurora
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Uhh ok

kind flax
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Hello, im new here and in need of a little assistance, im trying to make Probot work as a music bot for my community but am unsure how it works as i don't see configurable commands, even more so regarding music or videos.

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please be sure to "mention" me for anyone wanting to respond to me as i only receive my notifications through those.

plush ingot
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Hello, I came to invite this bot new to my server, after the whole other bot problem.
The main stuff I want to talk about is the Autofeed / Auto Message feature...

Can you make these responders a lot of times, or you need Premium after certain amount?

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I need mentions for replying, because in my server I use at least 6 Autofeeds per given time.

quiet temple
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@kind flax

cinder socket
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Hello added a probot to one of the servers i help out in and cannot figure out the leveling system seems pretty complex for my small brain i’ll be doing tier 1 to tier 10 with the level system is there a tutorial like a video that exists?

oblique elbow
cinder socket
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thank you

kind flax
quiet temple
plush ingot
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does this bot has Autofeed feature, that sends messages on user-configured time with pings?

brave topaz
karmic star
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how to get logs of these 3 usese?

pastel elk
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How do i set up to give auto rolls when people join

junior cloud
#

Bot suddenly just stopped working and hasn’t worked or tracked levels for 10 days despite having premium… I opened a ticket

lean badgerBOT
livid hearth
livid hearth
pastel elk
junior cloud
lean badgerBOT
vale bolt
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whenever i need to edit something in my server it says that this server requires setup but the bot has been there the whole time so why i cant edit anything and i tried many times adding it but no result and still says that and i need to do smthing important in the server

oblique elbow
plain rain
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Hello, I just bought premium and it's not showing up on the dashboard. and how do I add the premium bot to my server. It says get premium even though I bought it

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<@&675070424748654593>

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Wait is this an issue because I bought premium from the home page not the server thing. Coz on the home it says manage premium but on the server dashboard it says get premium

ripe wagon
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does the autoresponder also work on messages sent by bots?

junior cloud
lean badgerBOT
junior cloud
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Most bots explicitly ignore messages from other bots for this reason

ripe wagon
junior cloud
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They need their bot to scale to millions of users so they can’t be exposed to risk like that

ripe wagon
junior cloud
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With a custom bot you can put in safeguards like “only ever respond to this one bot” or add your own cooldown logic or whatever

junior cloud
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And it wouldn’t take many lines of code to do what you’re saying

junior cloud
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There may be some bot out there which can respond to other bots but typically you won’t find it in any of the big bots

plain rain
junior cloud
junior cloud
plain rain
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Im on the dashboard and i cant find this invite thing

junior cloud
junior cloud
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Click it and click manage premium, then there’s an invite button

plain rain
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I clicked on my server, and instead of saying manage premium it says get premium

ripe wagon
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cuz i too broke

plain rain
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<@&675070424748654593> hello please help someone

junior cloud
lean badgerBOT
plain rain
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bruh I’m a premium member as well how do I get the role😭

last abyss
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How do i get xp voice up?

pastel elk
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Do i need premium to use autoroles?

last abyss
undone sapphire
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why the welcome message isnt working?

oblique elbow
undone sapphire
solid flax
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I'm unable to upgrade, is this possible? <@&336913504051265537>

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And the money is withdrawn from my PayPal..

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And you're unable to tagg <@&675070424748654593> in here, ncie

sage flint
sage flint
solid flax
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I had to manually write it out @sage flint

sage flint
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Stop pinging me

solid flax
sage flint
solid flax
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I'm replying to you wdym

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I paid but it didn't upgrade?

solid flax
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Stop pinging me

nocturne flax
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Help

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Nie wiem czemu ale na moim serwerze jest błąd z botem

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Nie przychodzą powitania a jak chce wejść w niego to wyskakuje mi błąd

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@sage flint

sage flint
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tutaj jest angielski kanał

nocturne flax
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Okay sorry

solid ruin
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I have been waiting for a month ..

sage flint
solid flax
#

where?

plain rain
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Yep

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You have the same issue as me. Someone will help you out

oblique elbow
solid flax
sage flint
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you will get your bot soon, please be patient

sage flint
plain rain
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My fault guys I was just trying to help

sage flint
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and someone's message got deleted

solid flax
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You're acting like I'm supposed to know who is and who isn't, I just need help,.

sage flint
solid flax
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Couldn't care less, I need the bot fixed

golden onyx
lean badgerBOT
sage flint
golden onyx
lean badgerBOT
golden nymph
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Hello

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how to lock more than 1 channel at once ?

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<@&675070424748654593>

sage flint
mild valve
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hey can the bot mention @ here as an auto respond?

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and if yes how is the process of it

junior cloud
#

How long does it take for a premium ticket to get a response? Bot is totally non functional for me through no fault of my own and I had just resubscribed for a year

lean badgerBOT
unkempt pine
#

<@&675070424748654593>

junior cloud
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I guess they dont do tickets on weekends?

lean badgerBOT
unkempt pine
#

You have to go to the Dashboard -> Module Settings -> Welcome & Goodbye -> type the Message as you want, you can use Variables to make it look better & select a Channel where you want the welcome message to be send.

unkempt pine
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np

meager spoke
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hi

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i was buy bot premimum

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i bought prime premium and it doesnt came to me.

solid flax
meager spoke
nocturne flax
#

Hello

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Is this place dead?

lean badgerBOT
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:white_check_mark: @paxo2012 muted from the text! :zipper_mouth:

meager spoke
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@sick bone can you help me pleace

nocturne flax
#

<@&675070424748654593> I tried using ProBot to delete messages from a problematic user who joined and left the server, and instead, it nuked our server's main channel instead by deleting ALL messages even though I explicitly told it to filter_by_user.
I feel like this may be a fault of some code somewhere, but if it's user error, I will accept responsibility.
Thanks for the help in advance.

plain rain
# meager spoke i bought prime premium and it doesnt came to me.

I am a fellow member of this esteemed community and have noticed that you are experiencing an issue with Probot Premium. According to the channel guidelines, I am able to offer assistance if staff support is not immediately available.

It appears you are encountering a problem where, despite purchasing Premium, your server dashboard still prompts you to "Get Premium," as if the purchase has not been processed. This situation mirrors the issue I faced previously.

In such cases, the best course of action is to wait for a staff member to include you in a support ticket. You will likely be asked to provide proof of payment. To expedite this process, I recommend locating the invoice in your email and taking a screenshot to have it readily available when the ticket is created.

thorn agate
meager spoke
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@fleet void

sick bone
twin sapphire
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When adding self-assignable roles is ProBot supposed to add a reaction to the embed? I've set it up and the roles are available but does the bot actually add the reactions to the message itself?

elfin drift
#

Hello why has my bot been offline for a few days, even after resetting all options it is still offline

twin sapphire
nocturne flax
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Is there any way I can make an XP/Call system that uses the same position for both? Because I saw that when you add the same position to different systems it generates a "Position position" error, and no, it has nothing to do with the bot's position.

latent heart
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Is there a way to fix so it doesn't just say unknow user

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With dyno it shows this and I want it but with the pro bot

unkempt pine
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<@&675070424748654593>

unkempt pine
oblique elbow
latent heart
oblique elbow
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As I said this is related to Discord!

stable vortex
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i have a problem with auto responder

lean badgerBOT
solid flax
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<@&675070424748654593> is there any support able to help or do I reverse payment I’m confused

solid flax
sage flint
solid flax
sage flint
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Which is in process

obsidian orbit
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<@&675070424748654593> can i have some help with the "auto responder" feature, I'd like to make it where when someone gets a role they're then automatically @'d a private channel thats only accessible by that specific role. Is this possible?

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so if someone is given "role 1" then they'd get a message in "role 1 chat"

tidal flare
prime geyser
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I've tried to run the /credits command in one of my many servers I manage and run. I was informed by the bot that I've been blacklisted and to reach out to support for further information. Seeing as I have rarely ever used this command, it surprised me to find myself in a blacklisted status. Any support would be much appreciated

wheat compass
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Hello, how can I add music to my vc

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Can someone help please

brave topaz
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ProBot doesn't have a music system.

wheat compass
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Oh did u guys take it out

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Just got back into it

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It used to be #play but wasn't working

brave topaz
# prime geyser I've tried to run the /credits command in one of my many servers I manage and ru...

p_alert_triangle Reasons that may lead to your account being blacklisted:

  • Spam on servers
  • Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
  • Posting ads to sell credits/reputation for someone else can also blacklist your account
  • Creating a reward system for invitations using credits
  • Being in suspicious servers (spam servers)
  • Using a bot or its name to promote external bots

You can appeal by sending a DM to @surreal jetty

brave topaz
prime geyser
whole barn
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سلام عليكم

brave topaz
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#chat-ar

tawny mulch
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hi can i block all links but keep gifs link ?

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@brave topaz

oblique elbow
oblique elbow
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Why did you set two * after each string?

tawny mulch
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i edit this on probot dashborad

oblique elbow
#

You don’t need to add tenor.com three times there.

tawny mulch
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bcs no one work i keep adding

oblique elbow
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www and https are not needed, it’s enough with the website name and the domain

tawny mulch
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like this

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?

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still not working

oblique elbow
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Show me please the setup on discord

tawny mulch
oblique elbow
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On discord not on ProBot

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Ok then delete one * wherever are 2

tawny mulch
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solved

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that was the problem

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you need to fix it guys

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i didnt add secound * in automod

oblique elbow
tawny mulch
pulsar stag
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I want to know 2 things

  1. How much xp do we get per message
  2. what is the cooldown of a message?
brave topaz
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The XP is awarded to users with a randomized amount after a cooldown period whenever they send text messages. Each message will contribute XP, but once a message is sent, there is a cooldown before the bot resumes awarding XP. During this cooldown, any subsequent messages will not count towards XP gain, regardless of their length.

pulsar stag
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is the cooldown like around 1 minute and can i customize it in the bots for my server?

solid ruin
pulsar stag
sage flint
noble belfry
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hey everyone i just set up probot on my server and i have it so to see all the channels they have to click this button. But on my alt when i clicked the button and got the role everything worked. I left the server and then rejoined to test again and now the button is grayed out and I don't have the role

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So anyone who joins and then rejoins is completely locked out

oblique elbow
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It seems that you activated a verification system - this is related to discord not to ProBot!

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Show me uncut screenshot of the above image

noble belfry
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ok one sec

noble belfry
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thank you

oblique elbow
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😉

noble belfry
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i clicked accept rules and then i was good to go

oblique elbow
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„Related to Discord“

rustic flare
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Been awhile but how do I get premium? What's the command for it?

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I've forgotten several commands 😆. I'll have to relearn this

noble belfry
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How are you guys actually implementing the colors module into your server? if I have a channel that people can't type in then they cant do the /color to set. Is there a way i can have buttons or emoji reacts for it?

rustic flare
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Nvm. Figured that out. Commands seem to have changed

lean badgerBOT
cyan lark
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how do I make it so when people level up they get the role automatically without me having to give it?

abstract prawn
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Guys is there a way to have double XP for the "Levelling System" Like on Weekends or certain times of the day?

lean badgerBOT
oblique elbow
errant prawn
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Why my pro bot dashboard is erorr

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@oblique elbow 👆🏻

brave topaz
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Did you read the error message?

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Also, do not please individuals for support next time.

errant prawn
brave topaz
errant prawn
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I’m from Kurdistan

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Kurdish

brave topaz
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Head to #support-int please

errant prawn
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Ok

cyan lark
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<@&675070424748654593> Does the levelin up system not work for some reason cause it doesnt give roles for some reason

pearl mauve
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hi yall

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???

brave topaz
brave topaz
open compass
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how to set permissions for the commands in box view pls help me

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pls anyone tell

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@brave topaz dude pls help

cyan lark
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@brave topaz I can show u if u want

chilly temple
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I seem to be having trouble with getting probot to give the logs iv requested to the channel iv specified and yes i have made sure webhook management perm is enabled. still nothing probot is also able to see the channel its meant to log to as well

chilly temple
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nvm figured it out, was missing the all important allow embed message perm

stoic pond
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<@&675070424748654593> (Sorry for the ping)

In our server, Probot is sending the message like shown, but when I check the number of people in the server, it's the same. No one left.

magic nova
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My probot prime was working but seems to have stopped working now and is not sending moderation updates

lean badgerBOT
rich valve
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When trying to upload a picture to my welcome message it tells me that there was an error and to try again later? <@&675070424748654593>

torn python
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Is there any way I can make an XP/Call system that uses the same position for both? Because I saw that when you add the same position to different systems it generates a "Position position" error, and no, it has nothing to do with the bot's position.

Help 0-0 <@&675070424748654593>

marble cave
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I am trying to make self-assignable roles like this, I am not able to add multiple placeholders for roles options like this.

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I want my members to first select their Degree level, then choose subjects

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or is there any other way?

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<@&675070424748654593>

brave topaz
brave topaz
brave topaz
brave topaz
cyan lark
brave topaz
stoic pond
brave topaz
#

You too!

cyan lark
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It dont wanna assign roles

tall niche
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hi. 2 questions please. (1) Is probot able to do the onboarding, similar to when joining here? Would be great to include that in my fairly new server. (2) when I am using /clear I am getting that the Module of the command is not enabled. Thanks

wicked herald
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i payed for premium but i dit not get anthing

lean badgerBOT
wicked herald
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the panel dos nothing

sage flint
lean badgerBOT
sage flint
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Then wait

wicked herald
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i already am i typed it 1 hour ago

hazy hinge
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How to add logs with pro bot

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I can't find anything

shut fable
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hi

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i want to ask is the premium problem solved ?

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the prem bot is not reading the text commands or the auto respond text

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it was not fixed for 3 days now

hazy hinge
shut fable
#

@brave topaz

rustic orchid
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<@&675070424748654593> hi, please tell me, does starboard work?

tidal flare
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Hi, you can easily find it in ProBot Dashboard

ancient slate
#

Hey, do you guys do partnership with servers?

quiet temple
weak nova
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At the moment i moderate for a server and we need help, probot had been automodding our links, and after multiple tries of turning off auto mod it wasnt working so we removed the bot. Sadly even with the bot removed and the settings changed it isnt going away, and still automods links. Help! <@&675070424748654593>

oblique elbow
weak nova
spark trail
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can i ask about what can cause a image for welcomes to not send? i can get the msg alone to send but adding the photo prevents the bot from sending msgs

hidden coyote
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Hi, I bought the premium subscription with 2 options. How do I invite the bot to my server?

brave topaz
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Can you click on billing and send a screenshot please?

hidden coyote
brave topaz
brave topaz
hidden coyote
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okay

spark trail
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its smaller but good idea

wraith dune
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hello, I have the same issue as above - I renewed my probot sub yesterday and I'm unable to invite the custom bot, the "manage premium" tab says "something wrong" and then never loads. the "membership" tab says i have gold membership that renews september 9 2025

lean badgerBOT
fleet scroll
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Hello! I have a problem with the leveling system. We had it private in a channel and could view ./top and etc. But now since we moved the channel to a different public category no command works and im always getting the message below. What could be the problem? I have checked all the permissions and that probot can only be used in said channel.

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For extra information. We added some chat games to the server which maybe could also break things? But I am unsure at the moment. And yes the leveling tracking still works just the commands do not work.

oblique elbow
fleet scroll
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I think nothing works, which I cant wrap my head around

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(command wise)

oblique elbow
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Go on the dashboard and show me the settings of a certain command

fleet scroll
oblique elbow
#

Do you have the black role?

fleet scroll
#

yup! Just added everything and filled it out and it works!

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Thank you so much! 😄

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cant belive, it was that simple. I was almost going crazy with my mods XD

cyan lark
tall linden
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I subscribed to ProBot Premium but despite taking the money, it doesn't give me the premium service

oblique elbow
#

Did you pay via PayPal?

tall linden
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Yes

oblique elbow
#

p_thumbs_up just a moment

tall linden
#

Ok

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The subscription I have activated is tier 2

devout halo
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hi i need help now plz

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can anyone help me <@&675070424748654593>

tidal flare
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Hi, what can we do for you?

devout halo
tidal flare
devout halo
tidal flare
#

the same way you contacted us

devout halo
tidal flare
#

no we do not.

devout halo
tidal flare
devout halo
tidal flare
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Is there anything else I can do for you?

jovial glen
#

<@&675070424748654593> I tried to make a test server for a friend and was trying to add Probot like I had done with all my other servers and ended up getting an error saying I was blocked due to suspicious activity and that I needed to contact the owner to be unblocked.

oblique elbow
jovial glen
#

it must have been a temporary issue saying I was blocked but I think it fixed itself cause the bot just appeared on my server

sturdy pawn
#

<@&675070424748654593>
Can I please get some assistance on this?

It's been months (2), You have tried to assist me in DM's without success.

How can we solve this issue?

rotund bobcat
#

Is the daily gift disabled?

worthy urchin
#

Hey guys , I bought Probot Premium and I didn't receive anything except the billing

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can someone help me

nocturne flax
#

<@&675070424748654593>

brave topaz
brave topaz
brave topaz
worthy urchin
brave topaz
#

Give me a moment please.

lean badgerBOT
#

:white_check_mark: @haker_bot muted from the text! :zipper_mouth:

cyan lark
obtuse field
#

Hey, struggling to setup auto roles. Asks me to make an embed and i do, go back to the auto role and select the embed, and then next to it where it says select a message i have no options

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Im probably doing something silly

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I create an embed as a message, i go to self assign roles** and select my embed, and then the select a message doesnt have any options to pick.

unkempt pine
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<@&675070424748654593>

brave topaz
# cyan lark

Can you reset your XP with the /reset command and check if that works?

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Here.

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Click on billing

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You would want to buy a month of premium tier 2, right?

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Alright. Give me a moment please.

obtuse field
#

disregard my query, figured it out

unkempt pine
#

nm

obtuse field
#

thanks 😉

nocturne flax
#

C

nocturne flax
brave topaz
#

That's not possible.

nocturne flax
sage flint
sage flint
#

No problem

empty flower
#

Anyone know why a member can’t view embeds?
This is what they see
I tried reposting the embeds and it’s the same

oblique elbow
#

@empty flower

cyan lark
#

When u get a higher level it just doesnt give u the role

empty flower
brisk trench
#

I disabled nearly all the modules and this still comes up

oblique elbow
brisk trench
#

I just fixed it now with changing the permissions but that shouldn’t be a command at all if you’re just doing #channel

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So if I do #color it’ll just do a very useless response

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#color

lean badgerBOT
brisk trench
#

There

exotic citrus
#

Hello
For my welcome announcement I would like to give each new member a continous number.
In the current case the variable #[memberCount] gives a number depending on the members that are currently on the server.

So if someone new joins he gets e.g. #22
If someone leaves the server the next new member will get #22 as well

Does anyone know a solution to get a unique number per member?

sudden adder
#

Hey how do you set up the emoji role thingy\

unkempt pine
#

<@&675070424748654593>

scenic forge
#

Does the message delete log not log images

pliant breach
#

probot blocked me from using the dashboard

scenic forge
#

Is it possible to make Probot log when embeds images and stickers are deleted

kind lark
#

Guys when I try to send an embedded link with a message and description, and link. The link isn’t clickable on mobile.

lean badgerBOT
plucky gazelle
#

How do I get a free credit?

sage flint
sage flint
sage flint
sage flint
azure hamlet
#

hello

#

@sage flint

sage flint
azure hamlet
sage flint
#

Alright

visual tide
#

i have a report ! @sage flint

brave topaz
#

@proud pivot Do not chat here unless you need help.

visual tide
#

just sent msg wrong

brave topaz
#

We have received your message, be patient please.

shadow idol
#

I was wondering about something, when I add a gif to the message in the autoresponder, it throws the gif in large form for a while without a link. After a while (about 3-4 days), it shows both the link and the gif. Is this related to discord or?

placid python
#

<@&675070424748654593>

brave topaz
mystic kindle
#

Is there any way to get ProBot to only log deleted messages from specific channels, but not any others? I'm trying to get it to log deleted messages from roleplay channels only but I can't find a way to do it without it logging them from all the channels.

coarse valve
#

I'm having issues with probot deleting links which are whitelisted

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am i doing something wrong here or are there extra steps involved?

nocturne flax
#

I had bought probot premium and it’s not showing in subscription

#

hi how can i clear the control panel logs on the probot site?

oblique elbow
oblique elbow
oblique elbow
nocturne flax
oblique elbow
#

yes, this is not planed to do - ||why would you do it... 😏 ||

nocturne flax
#

cause there's some chaos in my server between me and my staff hehe

#

but okay thanks

oblique elbow
oblique elbow
nocturne flax
coarse valve
#

tbh i tried with domain only and it still doesn't work

oblique elbow
coarse valve
#

did double check

coarse valve
coarse valve
oblique elbow
#

Ok - and now?

coarse valve
#

doesn't work

oblique elbow
#

Show me uncut images pls - you are hiding important informations

coarse valve
#

possibly an issue on discord's end?

oblique elbow
coarse valve
#

so why does it not work through the probot?

oblique elbow
#

this is related to discord as you thought 😉

coarse valve
#

can you try it through probot as well?

#

i do hear a notification from my alt so it could be the bot deleting it

#

there are no other active bots on the server

oblique elbow
#

Check if you activted also other automod rules in discord please

coarse valve
#

only the probot rule

#

another interesting thing to note, is that when i sent the link which is supposed to be whitelisted it gets deleted
but for any blacklisted link it shows the auto mod message

i don't know what is deleting it but its very likely its probot because its the only online bot on the server (there are other two i user for development but they are offline)
audit log is of no help either

oblique elbow
#

Might be another automod rule on the probot.dashboard - pls show me the dashboard > AutoMod - uncut pls

coarse valve
oblique elbow
#

there are some informations also on the bottom

coarse valve
#

i invited the bot a few minutes before the support message here so there isn't much else changed other then the automod for the link

#

it wasn't working on a different server

oblique elbow
#

ok looks fine, open the rule "Links" and show me the settings

coarse valve
oblique elbow
#

but there is still the link with https... 🤔

coarse valve
#

it still is just this on the server

oblique elbow
#

no i'm talking about the dashboard

coarse valve
#

yeah i know

oblique elbow
#

here we go...

coarse valve
#

?

oblique elbow
#

edit it on the dashboard to propfunders.com

coarse valve
#

done

#

still has the same issue but its blocking through the rule now

oblique elbow
#

so, now show me the discord server rule

coarse valve
oblique elbow
#

one star is too much

coarse valve
#

probot seems to be adding that one on its own when the dashboard changes

oblique elbow
#

yes I realised it

coarse valve
#

finally

oblique elbow
#

here we go

coarse valve
#

thank you for your time

mystic kindle
#

It's not working

#

Note that I don't want to get logs from most of the channels. I just want logs from three.

nocturne flax
oblique elbow
celest stag
#

Hi

#

Any One Can Explain To Me What Is The ProBot Credits , And What All Methods To Earn Credits , And Why Need To Earn Credits , And What Can Use My Credits For ?

verbal nimbus
#

yo do you guys know why the command to view a members warns isnt working

silver cove
#

When I click on the menu I set, all interactions fail.

#

<@&675070424748654593>

tidal flare
silver cove
tidal flare
#

Alright, so make sure ProBot is online on your server. If not, I would like you to send the bot ID

silver cove
#

282859044593598464

verbal nimbus
#

why cant i ban people

tidal flare
tidal flare
silver cove
verbal nimbus
#

it works now

tidal flare
#

Nice

shadow idol
silver cove
#

Once I interact with the menu, it fails

shadow idol
silver cove
#

The file exists in the background

tawdry crescent
#

I have a reaction roles channel, and I sent a message in it using ProBot. When I go to the self assignable roles section, click on "Choose a message," the message I sent in the reaction roles channel doesn't appear. Only the previous messages sent appear. If I select one of the older messages, it adds the reactions just fine.

dusky arrow
#

I am adding roles to my Self-Assignable Roles, and after a certain amount, it doesnt register anymore. Is there a limit?

pulsar stag
#

why is probot getting stuck while giving xp for messages?

#

I saw my xp stuck at one place for about half an hour even i was quite active

clever crystal
#

When the bot welcomes someone, does it not welcome someone again when they leave and rejoin a server? <@&675070424748654593>

oblique elbow
oblique elbow
dusky arrow
sand ibex
#

Hi <@&675070424748654593> brand new here. Just purchased probot premium yearly tier 2 but for some reason I can't Manage Premium and don't have access to any premium features. Is there sth I need to do to activate it? Thanks

brave topaz
#

Hiya! Can you show me your billing page please?

sand ibex
#

I think I fixed it. Logged out and logged back in and now I can access manage premium 🙏

#

I think I now have to kick the normal bot so I can then invite the premium one

gleaming crag
#

Can you guys add an #chat-no for the norwegians? 😊

sand ibex
#

Still not working

nocturne flax
brave topaz
# nocturne flax

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

gleaming crag
#

ok

clever crystal
tawdry crescent
#

I tried clearing cookies and cache

white crane
#

anyone know how to add the bot in a channel that keeps track of members levels?

oblique elbow
oblique elbow
white crane
#

so what do I do to make it say like when someone levels up

oblique elbow
white crane
#

how do you get to that page

#

is it the bot settings?

oblique elbow
#

of course...

white crane
oblique elbow
white crane
#

never mind I found it thanks

cobalt talon
#

does probot have access to your discord login informations?

#

i mean the @stone cloud

#

?

#

anyone can answer

#

ping me if someone want to answer

nocturne flax
empty knot
#

I bought premuim but its not showing up

brave topaz
brave topaz
empty knot
fast tiger
#

im trying to add stream notifications for my server but it keeps saying try again later

brave topaz
#

Twitch module doesn't accept new setups at the moment, sorry.

fast tiger
#

do you know when it will be available?

brave topaz
#

There's no ETA.

fast tiger
#

okay thank youi

swift heart
#

<@&675070424748654593> How do I add titles to my server using the pro bot ??

tawdry crescent
# oblique elbow Are you fine with it, that I join the server and check the situation? For this a...

I ended up finding a fix myself. This is what I did.

  1. I went to the ProBot website, and went to the "Embed Messages" tab.
  2. I copied the text from the bugged embed message.
  3. I deleted the embed message.
  4. I made a new embed message with the same text as the previous one.
  5. I deleted all previous messages in the reaction roles channel.
  6. I resent all the messages.
  7. I linked everything in the "Self Assignable Roles" tab back up to the embed messages.

I had to basically delete and readd the embed message, since there was some glitch going on with the old one.

brave solstice
#

I got blocked from probot

#

I was trying to add probot to my server but got this instead

west summit
#

hi

regal skiff
#

My probot is muting anyone who sends a gif with "jew" in the title or anyone who uses the word "jew" in a chat message

#

we cant find a way to undo this none of the listed commands are anything similar

#

<@&675070424748654593>

brave topaz
brave topaz
brave topaz
brave topaz
fresh lantern
#

I want someone from high staff please

#

Because i have blocked by Danny

#

And i want a help

#

@brave topaz

oblique elbow
fresh lantern
sage flint
# fresh lantern

You repeated the same question/issue multiple times despite having previously received an answer which is final. I will not unblock you.

fresh lantern
sage flint
#

No

fresh lantern
#

Hmmm

#

Wtf

haughty falcon
#

Hey anyone know why this trigger won't work?

oblique elbow
safe snow
#

I need assistance the probot bot when I ban or put someone in Time out does not write to me in the appropriate channel the banned person Or when it gets put in Time out how can I fix the problem

oblique elbow
#

Show me what is set on the dashboard.

safe snow
oblique elbow
#

Did you try to switch it off and after 3 minutes to turn it on again?

safe snow
#

No, I mean how should I do it?

oblique elbow
#

Uhm - as I said, switch the buttons off, and after 3-4 minutes turn them on again

devout pendant
#

Noice

#

Im italian too

safe snow
#

@devout pendant si

devout pendant
oblique elbow
#

switch to #support-int

safe snow
#

@oblique elbow I'll try it now and let you know.

wooden tendon
#

what is maximum of colors' setting is?
is it 30?

safe snow
#

@oblique elbow It doesn't work yet

oblique elbow
#

Then wait a bit longer between turning off and turning on

safe snow
#

So I'm doing it again

fossil orbit
#

PLS Help

#

I doing nothing

oblique elbow
# fossil orbit PLS Help

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

fossil orbit
#

Ok Thanks Soo Much

nocturne flax
#

is there a way to make the bot call use its own command in chat?

low cypress
fossil orbit
low cypress
tribal quarry
#

i want to know how can i add a embed message to a autoresponder

#

<@&675070424748654593>

random bison
#

I keep voting with Probot so I can get probot credits! I need to use credits so i can make the background of the /rank on probot diffrent.
Everytime I vote though, I dont get any credits and I cant claim daily rewards??
What should I do? <@&675070424748654593>

brave topaz
#

Unfortunately the only way you can get credits currently is with the /daily command if you have a golden/diamond membership.

random bison
#

or is there no other method?

brave topaz
#

Only with a membership if you do not have enough credits.

random bison
twilit dove
#

is the dashboard down cause the website isnt working??? NEED HELP <@&675070424748654593>

sage flint
#

no, website is not down

twilit dove
sage flint
#

screenshot please

twilit dove
#

been like this for two hours

sage flint
twilit dove
#

ive used that too

#

still black screen suck on loading

#

nvm ill wait later to try again cause thats not helping either

terse ether
#

What is going on with my premium bot 😢

lean badgerBOT
thorn rock
#

Just paid for premium. I see no option to add my Premium Bot on teh website hmm

#

How do i add the premium bot?

thorn rock
#

<@&675070424748654593>

thorn rock
brave topaz
#

Hello @thorn rock, click on billing and send a screenshot.

thorn rock
#

Ok

#

One moment

brave topaz
#

Give me a moment please.

thorn rock
#

Ok

terse ether
#

I just bought mine and it’s saying I haven’t connected it to a server

lean badgerBOT
dark nacelle
#

Hello <@&675070424748654593>

I am still having the same problem as stated here with ProBot log Web-hooks failing to work for more than 3 days, I’ve tried kicking and reinstating the bot, reset the setting twice now yet it still does not work.

This issue has been persistent since the end of May this year when I temporarily disabled the logs to do a server update, I’m hoping I can get some clarity and a fix for this issue asap as it’s creating extra work running automatic logs having to delete the web-hooks every 2 days so ProBot can create a new temporarily working one. Look forward to the reply. Cheers.

median slate
#

How i can add leaderboard command in probot?

#

pic?

livid hearth
livid hearth
median slate
#

For example (if you don't get what i mean):
1st - Username
2nd - Username
3rd - Username

dark nacelle
median slate
#

??

#

I can't get this command help

livid hearth
livid hearth
dark nacelle
#

ill try again however i doubt it will work.

nocturne flax
#

i buy and want invite

brave topaz
#

Give me a moment please.

devout pendant
#

Guys so one question how do I put messagges when someone joins my group,cuz im dumb gagaga

restive crown
#

I want to report a guy

brave topaz
#

DM @surreal jetty for that please.

devout pendant
#

Where dashboard lil blud🙏😭

feral moat
#

@brave topaz

nocturne flax
#

hey

zenith spire
#

Hello

#

Can someone help me with
How to make if someone @ me for example the bot answers with a message?

#

@ me when anyone answers

random dirge
#

Why show me this?
I need image nor pdf.

plush ridge
#

hello, I want to ask how the level system works? I'm talking about setting the text level. I would need to know how to set it up so players don't get a new level right away, I'm concerned about their activity.

oblique elbow
oblique elbow
silk jackal
#

How come nobody replying my ticket since yesterday?

lean badgerBOT
mental sable
#

Hello i have problem, my probot crashed, i cant go next step:

brave topaz
mental sable
brave topaz
#

Send a screenshot of that please.

#

Also, what's the server ID?

mental sable
silk jackal
lean badgerBOT
mental sable
silk jackal
mental sable
#

ahh give me sec

#

not work 😦

silk jackal
#

Weird, worked for me

lean badgerBOT
ember cosmos
lean badgerBOT
ember cosmos
mental sable
ember cosmos
mental sable
#

ok i try wait then, thank you

bright kiln
#

is there any way to make probot work with normal/message commands

turbid haven
#

Is there a way to view leveling rank list?

vernal iron
#

Is the twitch announcement thing not working or is it under development or something bc I tried to set it up made a profile for a friends channel but it says something went wrong or cannot save progress is that just a bug or is it actually just not working??

bright kiln
brave topaz
brave topaz
brave topaz
turbid haven
brave topaz
#

Np.

vernal iron
brave topaz
#

No problem.

inland folio
#

Hi, I was wondering if anyone here can help me. My probot is offline in one of my servers but online in my other. Logs aren’t working. What can I do about this?

sick flax
#

Hello everyone. I have such a problem
ProBot stopped working on the server yesterday.
He writes that he is "not online"
I've already redone everything and it doesn't work

sick flax
random dirge
oblique elbow
random dirge
devout pendant
#

||@here||

random dirge
devout pendant
#

Poor bro

#

At least say him sorry😭👍

oblique elbow
#

@devout pendant _ calm down I’ll do it 😉

oblique elbow
#

And don’t mention @here bruh

honest atlas
#

help plz

brave topaz
#

@sick flax @inland folio @honest atlas provide your server ID if ProBot is offline on your server please.

inland folio
#

905407037557571605

sick flax
#

1254697830384402533

oblique elbow
# honest atlas help plz

Clear your client cache and 🍪s and try it again.
How to clear them, ask google pls, it depends on your device.

runic maple
#

Hi

brave topaz
runic maple
brave topaz
runic maple
brave topaz
#

No worries!

runic maple
#

Ty

random pilot
#

What's the best way to reset XP for all of the members on my server? the /reset command is giving me an error

oblique elbow
#

You can use /setxp separately for voice and for text and choose @everyone in the user option

random pilot
oblique elbow
#

Yes

oblique elbow
sturdy pawn
oblique elbow
sturdy pawn
#

After that I've been mostly ignored each time I have tried to call for help here again

oblique elbow
sturdy pawn
random pilot
#

anyway, I made it work with /reset xp for everyone

oblique elbow
sturdy pawn
#

^

#

^

Goes over most of it

oblique elbow
#

Show me screenshot of one pls

sturdy pawn
#

Any new auto reply we create, wont trigger, regardless what configuration we use

random pilot
#

next question : how to control who can give out XP and who can't not using Probot?

oblique elbow
oblique elbow
sturdy pawn
random pilot
oblique elbow
random pilot
#

Nope, you didn't get me.

#

Are links allowed here?

oblique elbow
random pilot
#

no no.

#

Have you seen the XP leaderboard from Mee6?

#

Do we get something like that with Probot.

#

that's my question.

drowsy dune
#

Hey

oblique elbow
hearty kernel
#

Where is the probot dashboard? and where can I change the language of the bot?

slow lark
hearty kernel
#

Thanks

brave topaz
slow lark
#

Am allowed to

oblique elbow
#

@sturdy pawn I looked into the docs to get myself uptodate, to check the situation are you fine that I join the affected server and we can voice with a screensharing? If yes, put an invite into your AboutMe and inform me - btw I'm still on travel and now on a laptop, later I have ears for you in about 3-4 hours

twin gazelle
#

Hey guys i have the issue that the bot is offline and the dashboard doesnt work too. Reinviting didnt help!

inland folio
#

905407037557571605

uneven atlas
#

what's new?

oblique elbow
#

We have reported this issue and you will get notified or you will see it when the bot goes online on the server.

magic nova
#

@oblique elbow it stopped working again swear I haven't done anything

lean badgerBOT
magic nova
#

I can talk in voice tonight if u want give me about 45min

fast jungle
#

i paid for Probot Premium Monthly and it still didn't renew

#

can somone help me?

oblique elbow
oblique elbow
fast jungle
#

no visa

fast jungle
oblique elbow
oblique elbow
#

@inland folio @sick flax please check if the bot is online on your servers!

magic nova
#

@oblique elbow fixed

lean badgerBOT
long dove
#

Fello.
I wish to change a message already sent via Probot on my server, but I keep getting this. I just want a regular message, I don't want an embed.

#

What do I do?

neat iris
#

I have set up pro bots levelling system I can see other people levelling up but not myself how do I fix that?

idle whale
#

I was charged twice for premium. Please help. 😦

#

Also it's not even working.

lean badgerBOT
hard marsh
#

hello

#

<@&675070424748654593> what does this mean:

inland folio
gray pumice
#

stuck on This server requires setup after doing it like 3 times

nocturne flax
#

Uhmmm

#

Can you send a screenshot of the config

nocturne flax
brave topaz
lapis prairie
#

hello

#

why banned???

weak tinsel
#

I was banned, too

#

Here is the Cloudfare Ray ID: 8c2668642d4078c6

cloud nexus
#

@weak tinsel @lapis prairie ^

oblique elbow
#

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

cloud nexus
lapis prairie
# oblique elbow # Error 1015 / "You are being rate limited..." / "Too many requests..." You got ...

Got it, thanks. Yes, thanks to your bot, we post the rules of our discord server, through "messages". Tonight, I opened 6 tabs at the same time, and sent them at short intervals of a few seconds so that no more than a minute passed between postings - I adjusted my rules a little. Now I will know, I will be grateful if you remove the restriction, because now ~ 11 hours have passed, not 30 minutes 😇

oblique elbow
lapis prairie
#

i succeeded open the web admin. page of bot in Edge browser, today in morning, bat can't open her trough my Google Chrome - still

weak tinsel
oblique elbow
lapis prairie
#

Yea!! Thanks! Working now, at Chrome!
I have no more questions, have a nice day)

long dove
#

I don't get it. I made a pretty harmless inquiry. Why am I being ignored?

long dove
#

Ah, okay. I didn't think that was for me. My bad.

#

@nocturne flax @sage flint

unborn seal
#

How do i add ProBot to my server?

brave topaz
sage flint
#

or re-create the embed from scratch

#

both should work

winter anchor
#

how to setup log system

oblique elbow
worn abyss
#

helo

#

my friend gave me ownership and i have the crown badge but i cant access my server settings or change the server overview

#

can anyone help me with this problem please

oblique elbow
#

Did you clear cache and 🍪s?

worn abyss
#

from where ?

#

browser

#

or phone app ??

serene island
#

I am trying to create self assignable roles using reactions, however the role isn't assigning whenever someone clicks on their respective reaction

reef yacht
#

This keeps popping up, yet probot is listed at the top

reef yacht
#

Scissor

long dove
acoustic fossil
#

Hello, I have been banned. How can I unban it?

slender sierra
#

Yo , can someone show me a tutorial for the starboard section of the bot , i can't figure how to set it

long dove
#

Anyway, is it possible to only allow people with a certain role to take certain self-assignable roles?

granite turtle
#

How do I fix this issue

obsidian orbit
#

in reaction roles

#

where do i select the embed

#

<@&675070424748654593> having another issue right now where after the site said too many requests from my IP that it logged me out of the dashboard and wants me to readd the bot to my server, will this mess up all the settings ive done

#

the bot is still in my server though

molten zealot
#

It's telling me this over and over again. Just my wifi or what? Because it was working fine a moment ago.

obsidian orbit
#

dont want to readd it just in case it overrides all my old settings

rancid wraith
obsidian orbit
#

if anyone re-adds it tell me if your settings stay the same

rancid wraith
brave topaz
#

@obsidian orbit @rancid wraith @obsidian orbit @molten zealot what's your server ID?

obsidian orbit
rancid wraith
obsidian orbit
#

right click server

#

its at the bottom

rancid wraith
#

tyty

obsidian orbit
#

@brave topaz IT WORKS NOW

#

tytyty

molten zealot
obsidian orbit
#

its at the bottom

brave topaz
#

I would check if ProBot is still offline.

obsidian orbit
brave topaz
#

And thank you @obsidian orbit, but I've got this.

#

And glad to hear ProBot is working on your server now.

obsidian orbit
#

wonder why probot freaked out

rancid wraith
#

its working for mine as well ~ thank you!!

molten zealot
obsidian orbit
#

dev mod is enableable on normal discord could be that or sum

brave topaz
obsidian orbit
# brave topaz Np.

while you're here how do you set up self assignable roles? is says to select an embed but i only see "embed" and "new message" "new message"

rancid wraith
#

sorry but mine is back but its not letting me update or change anything... im trying to add my twitch stuff to be an auto announcement but its keeps giving me an error. should i wait till later today to try again or is it user error on my end lol?

brave topaz
#

Twitch module doesn't accept new setups at the moment.

rancid wraith
brave topaz
obsidian orbit
nocturne flax
#

the variables don’t work

slender sierra
#

Good morning team. Yo , can someone show me a tutorial for the starboard section of the bot , i can't figure how to set it.
I followed all steps on the probot documents but still not showing the star emoji when i post image

#

I need help please 👋🏼👆🏼

oblique elbow
slender sierra
#

The plugin starboard is enabled

#

@oblique elbow

nocturne flax
real sail
#

Not working in my server

oblique elbow
oblique elbow
slender sierra
#

@oblique elbow if the setup is good , will the starboard autoreact (give the first star) to the messages or we have to react first ?

And this is what in the bottom

earnest parcel
#

my bot for some reason is not adding lvl roles when ppl are lvling up

stray cove
#

automated reacts are struggling to complete all the reacts

#

top is what were used to seeing, bottom and most of the time starting last week, only catching 1

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

umbral prism
#

بروبوت وقف لي

lean badgerBOT
earnest parcel
#

probot is not assigning xp lvl roles, can anyone help?

#

<@&675070424748654593>

young lion
#

what is the xp rate for leveling system
like this one

nocturne flax
earnest parcel
young lion
earnest parcel
#

howw long does it take to get support here?

young lion
young lion
earnest parcel
#

oooh, i seee

earnest parcel
#

ye

#

sems ded here

#

or something

young lion
#

What's your problem

brave topaz
young lion
brave topaz
earnest parcel
brave topaz
# nocturne flax
  1. [inviter] variable is vip-only.
  2. Replace [membercount] with [memberCount]
young lion
earnest parcel
strong raven
#

can anyone pls help me?
I have just do command: ''/setrank'' and now, I can't levelup and earn any xp. When I issue command /rank, it will write me: 0/max
How can I repair it???

tired flint
#

Who is the owner of the bot ?

sage flint
#

swift media entertaiment

sage flint
serene island
violet oar
#

I need help

sage flint
#

Does the bot have all the necessary permissions?

sage flint
#

In the server roles settings, it should have at least manage messages permissions or administrator

#

Anyways, it is working without user filter?

#

I’ve just tested it on premium bot and everything works just fine, so it might occurs only on public bot or there’s some other problem

#

Ok

#

Check please if it works when using no filters

#

100 is max

#

Bots are limited to this amount for mass delete

lusty granite
#

is it normal?

lusty granite
#

i dont use any

#

not really
but i can access it if i go to the website

onyl when adding the bot does this

#

tho it add the bot with no issue but i still think it can be a bug

#

nah i have admin
i setting a server for someone

#

?

#

ik

nocturne flax
#

what module do i find the feature for auto posting a link/video of a youtube channel im subscribed too whenever new content drops?

serene island
serene island
strong raven
#

And if I add some xd, nothing changes

deft meteor
#

how do i change the verification settings on the probot for my server?

deft meteor
#

ah yes!

#

oh ok

flat zinc
#

how to remove someone from top msg leaderboard if they left the server

flat zinc
#

it dosent work with user id

young lion
flat zinc
ember prism
#

Does being I staff on this server give me credit?

earnest parcel
#

can someone help me? my bot has stopped giving out xp lvl assigned rolles to users, pls help, this is 3rd time i am asking here for help and no one responds to my query...