support-en

[odd mural]

Okay okay ty

[brave topaz]

No prob!

What do you mean? Did you read the last part of the message?

[lyric frost]

yea i text the bot

but nothing happn

[brave topaz]

You need to be patient. Someone will respond you when available.

[dusky hatch]

I'm not sure what I did differently but it works! I appreciate your help man, thank you! @brave topaz

[brave topaz]

No problem!

[nocturne flax]

is there a way to delete the dms between me and probot

I want to delete the messages probot sent me but idk how

please help me this is critical

<@&675070424748654593>

[brave topaz]

You cannot.

If you want, close your DMs with it.

[nocturne flax]

I'm cooked

[nocturne flax]

I was wondering

oh

Yea?

[nocturne flax]

.

No

but someone alr answered and said no

yeah

[versed pendant]

I got 18hrs or something for leveling but it's popping every 10 minutes?

How I can slow it?

[glad swan]

Marked as spoiler to save peoples eyes. Warning: White ss.

So.. Shortly speaking. Can someone explain to me what Meow just happened?

I know I was updating the bot and its roles to be added when a user enters the server (its an scp related polish server. I wanted to give these separators between divisions and its roles) I went for a bath and I'm back to this view.

What did I do??? Did I clicked it too fast? Clicked Save button too many times, bc it was not responding fast enough due my poor network connection? Why did it blocked me?

PS: Pls ping me so I won't miss the answer.

[carmine zealot]

I paid for the Premium Tier 2 but I don't see any bot to add to the server.

<@&675070424748654593> sorry for ping

[warm dew]

Whenever this happens, I just use a VPN. Works fine

[brave topaz]

Answered elsewhere.

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

[brave topaz]

Read the channel topic please.

[brave topaz]

What do you mean?

[warm dew]

What about it

[brave topaz]

You need to mention the support role if you want to provide support.

[carmine arch]

what is the dashboard

[smoky temple]

<@&675070424748654593>

[sage flint]

https://probot.io/dashboard

[glad swan]

I don't use VPN..

[warm dew]

That's on you

[glad swan]

Ooh! I got unbanned :D How awesome and I am glad my update got saved too

Thanks guys

[versed pendant]

The leveling up is so fast at first message user gets level up and soon again. I don't want it as fast, even I have set it 18h hours something and it's how it is.

[thorny inlet]

Hi i have problem with points, because when im on channel my points doesn't count

[paper rune]

Twitch feature is giving me some trouble filling in I believe all the info necessary is there but when I go to save it says, "please try again later" I have done this 3 times now on separate days thinking it might be an outage but maybe the error message is a bit vague? I am thinking now that maybe im missing input somewhere. am I missing something?

[brave topaz]

Twitch module doesn't accept new setups at the moment, sorry for the inconvenience.

[paper rune]

ah...

[brave topaz]

Can I see your setup?

[leaden belfry]

hello

i wanna track this transion

my discord token account has been hacked i wanna just where do the transion

[sage flint]

We can’t help you with that.

[leaden belfry]

no problem

[small smelt]

@astral bobcat

@astral bobcat هلو

[brave topaz]

#chat-ar

[small smelt]

sore

[carmine zealot]

I paid for the Premium Tier 2 but I don't see any bot to add to the server.
<@&675070424748654593>

[brave topaz]

Stick to #support-es please.

[carmine zealot]

I also speak English and es support has not been helpful.

I can't ask for a refund either because I don't have a premium role.

Invoice number 11303F85-0001

[muted ridge]

The bot premium2846 disappeared from my account and I can't renew the subscription.

[muted socket]

anyone else having problems where you enable the welcome message in probot + send welcome image, then it sends for a few people then all of a sudden stops? i have to keep disabling it and then enabling it again..

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[worthy summit]

hi

why in the gift to give me cridit do not work

[scenic forge]

is it possible to get embedded messages into a forum channel, It would make it so much more organized for my FAQ channel with message builder

[uneven atlas]

what's new?

[brave topaz]

ProBot doesn't have a music system.

[brave topaz]

Did you read the error message?

[brave topaz]

As was stated, we'll keep you updated. We haven't heard anything yet.

[brave topaz]

ProBot doesn't support forum channels at the moment, sorry for the inconvenience.

[scenic forge]

All good

[brave topaz]

Can you reset the XP of all members with the /reset command and check if this happens again?

[uneven atlas]

Ok

[worthy summit]

yes

want to see it?

mention me if it is a yes

[brave topaz]

I'm not sure what you mean. As the error message says, daily is temporary disabled.

[worthy summit]

ye

[brave topaz]

So there's no reason I need to ask you for a screenshot of something we've been repeating to users for months.

[worthy summit]

wwhat is it 🤨

[brave topaz]

Daily is temporarily disabled. You cannot get credits.

[worthy summit]

Hy

why

[brave topaz]

Management decision. Though you have the possibility to get credits with a golden/diamond membership.

[worthy summit]

that means i need to pay

[brave topaz]

That's correct.

[worthy summit]

is there any way

[prime eagle]

Hello

[brave topaz]

Without paying? No.

[brave topaz]

Hello, do you need help? Otherwise head to #chat-en please.

[worthy summit]

how to get cridit to get nitro and stuff and why everything not cheap visa for 1m WHY??

[prime eagle]

How I change the pic in #id and #profile commands

[brave topaz]

I won't discuss this because I'm just a member of the support team. As I said, this is a management decision.

[brave topaz]

How can I use credits?

• Profile backgrounds
• Profile badges
• Rank backgrounds

[worthy summit]

but whats the sneaky ways to get nitro

[brave topaz]

This is the ProBot support server, you are in the wrong place.

[worthy summit]

okay i did understand

ty bro

👍

[brave topaz]

Np.

[scenic forge]

is it possible to make auto responder reply with embedded messages

[brave topaz]

Not currently. Feel free to suggest it in #1234622065810739291 though.

[scenic forge]

Will do ty

[brave topaz]

Of course.

[trim pine]

hello

[crude spire]

Any indication of when dailies will be back up?

[brave topaz]

Hello, do you need help? Otherwise head to #chat-en please.

[brave topaz]

There's no estimated time for that, no.

[crude spire]

I see

Is there a specific reason why they're temporarily disabled?

Or are you guys rolling out an update?

[brave topaz]

Management decision. This has nothing to do with any update.

[crude spire]

Noted

👍

[tough tusk]

Hey guys, I'm having an issue with ProBot and Discord's AutoMod. I added a few websites for the bot to block, but it doesn't add them to Discord's AutoMod rules

[tough tusk]

I've also added some bad words and it doesn't register on discord, the bot is supposed to add his own rules

This is how it looks in my other server where it works

[tough tusk]

ProBot has the admin permission and all the others are checked too

[scenic forge]

Are you wanting to whitelist or blacklist websites

[tough tusk]

Blacklist

I put the words and the links in ProBot but it doesn’t create those rules inside discord

[scenic forge]

Ah, I’ve only done whitelist for tenor/gifs. If you wanna dm websites I can test it on mine and see if I can find a solution

[scenic forge]

Have you tested the links/words yourself or did you have someone else test it

[raven cosmos]

I tried but still not updating. Sorry for the delay.

[tough tusk]

Yes and it didn’t delete them

[scenic forge]

Owner/admin can bypass it

[tough tusk]

They were regular members

[scenic forge]

Ah

[tough tusk]

There’s a problem between the integration of AutoMod and ProBot, because the scanning is powered by AutoMod

It’s supposed to add the rules itself like it does here

That’s my other server where it does work

[scenic forge]

Ah ur using build in auto mod?

[tough tusk]

ProBot is using the built in AutoMod

[scenic forge]

Have you added the words to Probot dashboard

[digital ledge]

how come some people can use daily but others cant

[tough tusk]

Yes, and I saved the settings

Now ProBot is supposed to add them to discord

[scenic forge]

I don’t remember enabling discord auto mod when using Probot, might be overriding something. Maybe try disabling the built in one idk

[tough tusk]

Check your settings, you should see it

The built in automod isn’t working, but that’s the point

ProBot is supposed to make the rules inside AutoMod and add all the blacklisted words/links

[muted ridge]

<@&675070424748654593> Any solution for me? please

[scenic forge]

No ping

[nocturne flax]

You can ping read the rules in the channel caption pls

[nocturne flax]

@flat spire pls give him the role for #premium-support

[scenic forge]

oh all i read was dont mention

cuts off after that

[nocturne flax]

Dw

[flat spire]

already have a ticket

[nocturne flax]

👍

[timber hemlock]

@flat spire
Hello, how are you? Can you, my dear brother, give me a link to the website for the simple ID that appears next to your username?

[brave topaz]

This is for ProBot support, head to #chat-en please.

[static raven]

@brave topaz

<@&675070424748654593>

[floral current]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[static raven]

Ok thanks

[floral current]

Anytime

[karmic skiff]

I'm trying to set autorole but bot always shows an error that you must have higher role even though I'm admin

[brave topaz]

That error means that the ProBot role has to be above all roles in your server settings > roles.

[karmic skiff]

Oh

[carmine arch]

how to set welcome messege

[brave topaz]

https://probot.io/dashboard > your server > welcome & goodbye.

More info: https://docs.probot.io/docs/modules/welcome

[karmic skiff]

It isn't working showing same error I've granted all the permission even administrator too

[brave topaz]

Can I see your role list?

Again, this isn't related to the permissions.

[jolly quail]

Sorry for barging into the convo; would the role list also be why, even when I use /lock reason:[], some users (that are definitely below ProBot in their assigned roles) can still post messages in the locked channels?

[oblique elbow]

Could be the reason, that they have writing permission from another role, which is set in the channel specified permission settings.

If your native language is turkish move to https://discord.com/channels/224308865427046402/664951350228156436

[jolly quail]

I'm fine with English, but thank you! 🙂

[jolly quail]

Hm, should I set "Send messages" to non-defined, instead of permitted, then? Would that solve the issue, do you think?

[brave topaz]

Which role would you like to set as the autorole?

[karmic skiff]

member

[brave topaz]

Move ProBot role above member role then.

[karmic skiff]

how can i do that

[brave topaz]

https://imgur.com/3XV0mM6

[karmic skiff]

oh thx

[brave topaz]

Np.

[flat zinc]

can i set cooldown in ar ?

[brave topaz]

What do you mean?

[warped reef]

i jus got blocked to be able to go in the site isn't my first time using the bot & i need help

[flat zinc]

like a cooldown for the autoresponder, like i have put hi in autoresponder and in chat ppl spam the ar (autoresponder)

so i need the bot not say anything for 3 sec or 5

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

[brave topaz]

That's not possible, sorry for the inconvenience.

[flat zinc]

ok

[crimson patio]

hello
Can i ping a server's channel in a welcome text?

[brave topaz]

<#ChannelID> should work. :)

[crimson patio]

thank you

[brave topaz]

@unborn stream this isn't a place for that, sorry.

[brave topaz]

No problem.

[marsh moth]

Hey
Why i can't get daily rewards when I enter the website it says disabled
I didn't do anything wrong why is it happening?

[brave topaz]

It's disabled for everyone, management decision.

[marsh moth]

Is it enable again?

[vast ivy]

WHY

[brave topaz]

Probably, but there's no estimated time for that.

[brave topaz]

Management decision.

[vast ivy]

MY friend can claim his daily

He is @talasemm

He is not in this server

[brave topaz]

I doubt that since it's disabled for everyone.

[fervent sky]

.

[latent lark]

how do I disable a spcecific command?

[ashen cargo]

@fickle lintel

Ow this user buy probot

[brave topaz]

From the dashboard.

[brave topaz]

Do not ping developers without any reason please.

[latent lark]

Thanks!

[brave topaz]

No prob!

[ashen cargo]

No just i look new owner probot

[brave topaz]

ProBot is owned by a company, not by a person.

[ashen cargo]

Arab say we this buy probot and have a photo

Look

[shrewd drum]

Can I take a profile picture of myself?

[oblique elbow]

That's your decision if you like to reveal yourself or not - this's nothing related to ProBot 🙄

[shrewd drum]

sorry

Thanks

[drifting stag]

😨

[oblique elbow]

How may I help you?

[sage flint]

Stop falling into fake news spread on intermet, also this is not proper channel for such staff.

[chilly wolf]

Why when I write the /rank command or the /profile command, nothing is sent in the /profile command, and in the /rank command it sends an empty file like this one with the message?

[golden ermine]

Hi

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[oblique elbow]

May you please try it again in #commands 🙂 it works for me

[chilly wolf]

I tried for a whole week and two days in Arabic support but they just wasted my time and I forgot to say that even my picture was erased from the dashboard😭

[digital ledge]

@sage flint how do you do that in your about me 😭

[brave topaz]

Head to #chat-en if you don't need ProBot support please.

[digital ledge]

oh mb gang

[viral wadi]

hi

need some help

[brave topaz]

Yes?

[viral wadi]

can we go in a voice ch to show you?

[brave topaz]

No

[viral wadi]

i try to link my Twitch with the bot

[brave topaz]

Twitch module doesn't accept new setups at the moment, sorry for the inconvenience.

[viral wadi]

but i get just try layzer

every time same problem

[oblique elbow]

Read again what Dymidless wrote

[viral wadi]

können wir nicht deutsch reden bitte

[oblique elbow]

#support-int

[languid lark]

I recently added Probot Prime to my server and now am having issues with reaction roles. I also want to stop the bot from dming members if there's an issue

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[hollow vale]

i did this and everything but its not showing up

can someone help

[oblique elbow]

The maximum file size of the image is 1 MB - check this pls

[hollow vale]

okay

wait

[raven cosmos]

My welcome message is still not posting despite toggling it on and off and switching where it was to post.

[plush ember]

Why ??? Please help me

[floral current]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[floral current]

1/ Check the permissions of ProBot ( Like Administrator )
if still the same problem
2/ Try to kick the bot and add it again

[plush ember]

Ty

[floral current]

Anytime <33

[nova kernel]

Someone help me, ProBot is offline on my server @oblique elbow

[floral current]

Please give me your server id

[hollow aurora]

I'm on another account

1213534679857369149

[floral current]

Okay, i will escalate the matter to the programmers

[hollow aurora]

Okay, I'm waiting, thank you.

[floral current]

Welcome <33

[nocturne flax]

Can we disable /roles command?

[smoky temple]

<@&675070424748654593>

[smoky temple]

go to the https://probot.io/dashboard
moderation section
disable </role:1> command

[oblique elbow]

No not the /role command! The /role command is the command for good giving and removing roles.

To disable a command switch off the the slide button at its dashboard setting.

[smoky temple]

Sorry I didn't notice that

[smoky temple]

He meant this command

[primal sorrel]

How can I invite him after buying this?

[oblique elbow]

Choose the server where you like to use the bot and tap on „Use premium“

[primal sorrel]

I did not see

[oblique elbow]

Huh?
Btw what is your native language?

[primal sorrel]

😅

I can not find

[oblique elbow]

Please answer my question

[primal sorrel]

I don't see the premium place that could useSenior

[primal sorrel]

what

[oblique elbow]

We have international support #support-int move there and write in your language please there!

[primal sorrel]

Good

[brave topaz]

You can DM @surreal jetty

[indigo kraken]

hi

[brave topaz]

Hi there, do you need help? Otherwise head to #chat-en

[vagrant grove]

how does text level and voice level works?

<@&675070424748654593>

please ping me or dm if you want to help me

[somber trout]

why rate limit? i just upload image and... it display rate limit

[oblique elbow]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[visual jacinth]

Why most of time when somebody left its says unknown user? What is that please fix it or let me know what should i do

Thanks

[somber trout]

thx

[oblique elbow]

This’s related to Discord not to ProBot.
This is happening when your client didn’t load the userinfos if the shown user. Discord handled this before with showing the ID, now they are displaying it with unknown user

[spiral hare]

Hi, can anyone help me pls? My pro bot on my discord channel refuses to connect with my Twitch stream account, so I cannot make notifications for my stream starting. Thank you

[somber trout]

probot is broken? i just set welcome msg. but it doesn't work

[oblique elbow]

The twitch feature is currently disabled and in maintenance.

[oblique elbow]

Did you check if ProBot has the required permissions?

[somber trout]

admin

[oblique elbow]

Ok 👍 show me a uncut screenshot of the dashboard setting

[somber trout]

do i need to change to english?

[spiral hare]

uhuh, I see, so that is the reason 😄 Well, it is still on the pro bot page as the opportunity to set and there is no note set for users to be notified about this. Thank you 🙂

[oblique elbow]

The image file size should not be greater than 1 MB!

[somber trout]

ok i try it

probot is loading

why

i cant enter it my friend too

[oblique elbow]

Did you cleared cache and 🍪 s?

[somber trout]

okk i clear now

fixed thx !!

chinese text

why

unicode?

[vagrant grove]

how does text level and voice level works?

[oblique elbow]

https://docs.probot.io/docs/modules/level_system

[vagrant grove]

so if i set text level to 5 and make a role for level 5 when he will get to level he will get level 5 role automatically

sry for bad english

[somber trout]

does chinese not support probot?

[oblique elbow]

Wht is exactly the issue? 🤔

[oblique elbow]

What is your native language?

[vagrant grove]

polish

[oblique elbow]

move to #support-int pls - We've polish staff

[somber trout]

I set chinese, but it doesn't display. It showed me unicode.

[oblique elbow]

I'll look into this ⏳

[somber trout]

ok

[fair smelt]

Hey can somebody please help me?

I'm new to Discord

[brave topaz]

Yes?

[fair smelt]

I want to set up bots in my channel but I don't know how to

I mean music bots🥹

[brave topaz]

ProBot doesn't have a music system.

[fair smelt]

Then how can I?

[brave topaz]

With other bots, however, we cannot help you with that here.

[fair smelt]

😞

[ornate needle]

where can I find the setting so that the user gets banned after 10 warnings?

[oblique elbow]

this is not setable at ProBot
Where did you read this?

[jagged abyss]

.

Hii

whyyy?

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

[upbeat tangle]

hey u just bought the permium bot and i cant find where to invite him on my server, when i choose my server it automaticly invites the normal one

[oblique elbow]

Choose your server where you like to invite the bot and tap on the „Premium...“ button in the list
There you should be able to invite your premium bot

[upbeat tangle]

where can i choose the premium option

[oblique elbow]

No not there - go on https://probot.io/dashboard and choose your server in the left side bar and then tap on "Get Premium"

[upbeat tangle]

darf ich dir auf deutsch schreiben ?

[oblique elbow]

#support-int

[kindred hearth]

why does the owner of the website hates me!?

[oblique elbow]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[north crown]

hello <@&675070424748654593> ! i added those specific channels as "images only" channels & it doesn't seem to be working :/

i had someone else testing it & their message (text) came through

what can i do pls ❤️

[oblique elbow]

Show me please a uncut screenshot

[north crown]

ok!

[oblique elbow]

Did you check the required permissions the bot need to work?

[north crown]

it has Administrator permission

[oblique elbow]

ok, and the problem is that other messages than images in the choosen channels didn't got deleted? right?

[north crown]

i haven't tested with images, because i would think that they would come through the auto-mod, since it's made for that purpose, if that makes sense, but no, text messages did "by-pass" the rule yes.

[oblique elbow]

It's called "Only images channel" ...

[north crown]

no yeah, i think you misunderstood, i tested the opposite, to see if text messages would indeed be deleted automatically or not by the bot, & they didn't get deleted by the bot :/

[kindred hearth]

It auto spammed the refresh button for some reason... thx anyways

[oblique elbow]

May I take a look on your server with admin perms or is this not possible?

[north crown]

no that won't be possible sorry 🙂

i will try to make some other tests

[oblique elbow]

I can do a voice on monday if needed

[oblique elbow]

I forgot! Did you try the feature as admin or did another user without admin permission test it?

[north crown]

i’m the server owner

[oblique elbow]

The bot is ignoring admins (and owners)
You should test it with another user which has default member permissions

[cold bone]

bro

i can't anymore

stupid cloudflare

I just want to set up my server

help

@oblique elbow

[smoky temple]

<@&675070424748654593>

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

[autumn bronze]

Is there where I can go if I am having an issue with Probot on a server I am helping moderate?

<@&675070424748654593>

[oblique elbow]

What’s the problem?

[ruby shadow]

I want: bot writing the rules

[brave topaz]

What do you mean?

[ruby shadow]

Rules

With bot

How?

[autumn bronze]

Cant get self assigning roles to work. Have them set up to assign a role with Probot before seeing all the other channels

[brave topaz]

You can use the message embedder module:
https://docs.probot.io/docs/modules/embed

[autumn bronze]

Has access to everything, is the top role, have switched browsers, still cant get it to work

[ruby shadow]

Thanks

[brave topaz]

No prob!

[oblique elbow]

You must send the embed to the channel and then you can set the reaction roles on it.

[autumn bronze]

Already in the server

[oblique elbow]

So, and then you should be able to choose the message in the dashboard

[sage flint]

Send it again, the message is very old

[autumn bronze]

It doesnt appear in the Dashboard

I will try again, but this was also an issue when the Embed was first sent. I tried waiting a bit to see if it was a bug but it has not been fixed it seems

[urban ice]

hello

so i've been blacklisted for 2 years or smt like that and i sent to the bot @surreal jetty but nothing happend so

how long does it take the team to respond

[sage flint]

be patient

[novel smelt]

All

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[novel smelt]

Alo

[novel smelt]

Idk how to find the bots id

💀

I need to know why it’s been 2 moths my logs are fked and not working as well

[nocturne flax]

why am i blocked from the site lol

this is my first time entering it

never had probot in one of my serversx

[warm peak]

how do I reset everyone's levels in the server, alr I managed to reset everyones points but everyone still has their roles from when they leveled up

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

[brave topaz]

You will have to remove the roles manually

[warm peak]

but its a big server though

with tons of people

I will probs just use some other bot from now on for my leveling system ngl

[brave topaz]

You could use the /role multiple command.

[nocturne flax]

Tried that

[brave topaz]

Create a new ticket please.

[brave topaz]

Have you tried using another browser or VPN?

[novel smelt]

How ?

[nocturne flax]

I’ll try that since I believe opera does have
A built in vpn

[brave topaz]

Although I doubt the block will persist after 2 hours.

[brave topaz]

#premium-support

[novel smelt]

Where can I find the bots id

This discord changed so much

[brave topaz]

With the /vip info command.

[warm peak]

that doesn't work

nvm fixed it thx

[hollow aurora]

Has my problem been resolved?

[brave topaz]

Alrighty.

[brave topaz]

Now that you have the bot number, feel free to create a new ticket.

[novel smelt]

Done ✅

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[carmine hornet]

Hello can any one help me

[dapper solstice]

You should ask your question, and wait for a response. Asking for asking, will likely delay it.

[lost pagoda]

I want to report a person who sells the Probot currency in exchange for dinars and a special balance in the country of Libya, and this is illegal and spoils the Probot currency.

[brave topaz]

You can DM @surreal jetty

[raven cosmos]

So, the saga continues. I have kicked/reinvited the bot and also toggled on/off the welcome message and its just not working. Is there a ticket I can open for this to be escalated?

[brave topaz]

Tickets are only available for premium users. Can I see your setup?

[stable scarab]

Hey i bought Probot Premium, how can i invite the bot now?

[brave topaz]

https://probot.io/premium/manage

[stable scarab]

I cant invite there

It just says you need to invite the bot

[brave topaz]

Can I see what you mean please?

[stable scarab]

I just cant invite the bot

[brave topaz]

@stray moat head to #chat-en if you don't need help please.

[stray moat]

Help me

[brave topaz]

Can you click on bezahlung and send another screenshot?

[brave topaz]

Also, if English isn't your main language head to #support-int please.

[nocturne flax]

Sorry

my bad

[stable scarab]

Its paid and everything and when i try to invite the bot it invites the normal bot

[brave topaz]

@stable scarab I will open a new premium ticket to continue with this.

[stable scarab]

Thank you

[stray moat]

Bann this Guy

[brave topaz]

@stray moat @nocturne flax Head to #chat-en if you don't need ProBot support, I won't ask for it again.

[nocturne flax]

alles gut bruder

mach ich

[stray moat]

I ned helpt with the Bot

[brave topaz]

Then state your issue or ask your question, otherwise you'll be muted.

[stable scarab]

anything else i can do rn?

[stray moat]

How can i Invite the Bot

[brave topaz]

https://probot.io/invite

[brave topaz]

Simply take screenshots showing payment information, invoice, etc.

[stable scarab]

When will the ticket be opened?

[nocturne flax]

Hello, i wanted use Starboard function, but not working. I understand it like "ENABLED CHANNELS" where stars count and "CHANNEL" where Starboard going to send message. I set "STARS LIMIT" to 1 and i gave ⭐ or ✨ emoji to second user post. Not work. Why?

[sage flint]

Hello, starred message should be sent after the starboard is configurated and the only reaction that works is ⭐

[nocturne flax]

How should it work? Is the "CHANNEL" the target place where the Plugin will send configurated messages? And is "ENABLED CHANNELS" where the stars count? Maybe is there something wrong with my permissions? Because the messages don't appear in "CHANNEL". Nothing is sent.

I have sometimes "An error occurred on client" when I refresh the tab "Starboard" from the probot.io browser panel. Is the fault mine or yours?

And do you mean :star: emoji, that's right?

[dense lance]

when i try t add probot it says iThis server requires setup.

[raven cosmos]

My "bad word" moderation isn't working either.

[brave topaz]

Can you invite me to your server? I'll need admin permissions.

[brave topaz]

Is ProBot offline on your server?

[raven cosmos]

Yes sir. I'll DM you now.

[warm dew]

Why is probot.io blocked? I can Bypass the blocking by using some trashy free vpn. I just want to know why its blocked though. Does my WiFi company block this because it thinks its an NSFW site or what. <@&675070424748654593>

[tidal flare]

Hi, if you are blocked, you'll need to wait around 30 minutes

You Wi-Fi is not blocking anything, it may happen

If nothing works, try on another device, or use a VPN

[warm dew]

Damn. Aight.

[barren compass]

hey

i added the probot in my server but i cant put music on?

[livid hearth]

hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot

[brave topaz]

What do you mean?

You don't invite people with ProBot...?

[warm dew]

Someone was spamming Links in the general channel in my server. I used /lock and after I cleared the chat I used /unlock and it SAID the channel was unlocked. It wasn't.

Just something yall might wanna look out for

[neat raft]

Hi

Embends doesn't work

I can't creat new or edit old

<@&675070424748654593>

[nocturne flax]

<@&675070424748654593>

[dusk lintel]

@stone cloud

[floral current]

Hello sir, can i get your server link in private and i need also administrator role

[floral current]

Can you send pics ?

[warm dew]

Sure.

[placid shale]

I've been scammed

[floral current]

Sorry we cannot help you, this is your problem with protecting your account

[placid shale]

But I didn't open any link

[sick bone]

#support-ar message :))

[next quarry]

hello can someone help me its been a month that the pro bot in my server is offline and not responding

[floral current]

I'm sorry for the delay, try to kick the bot and add it again

[floral current]

Hello sir, you can do it from here
https://probot.io/

[next quarry]

I've done it like 8times and its still not working

[brave topaz]

Can you show me how ProBot is physically offline on your server?

[cobalt matrix]

what command plays music?

[brave topaz]

ProBot doesn't have a music system.

[runic gazelle]

why i cant git daily rewad

[brave topaz]

Did you read the error message?

[sour swan]

i cant do the 𝖶𝖾𝗅𝖼𝗈𝗆𝖾

[brave topaz]

Can you elaborate please?

[sour swan]

I did the 𝖶𝖾𝗅𝖼𝗈𝗆𝖾 but They enter the bot does not send the message

[brave topaz]

Can I see your welcome setup?

[runic gazelle]

this feature is temporarily disabled

[brave topaz]

And you expected us to tell you something different here?

[brave topaz]

Head to #support-ar please.

[near kite]

How can I custom a command, like for example customize credit command with 'C'

To trigger the featur

[near kite]

Ohh, will try that out later, also how can admin customize their credit amount in the system ?

[oblique elbow]

Credit are a global economy system 👀

[near kite]

Can I know more about that ?

First time seeing this so yea

[oblique elbow]

This is not a system for certain servers, this is a economy system which is existing on all servers, where ProBot is

[near kite]

How can I get the credit then

[oblique elbow]

Currently only as a membership user

[near kite]

Ohhh

What about the points thingy ?

[oblique elbow]

Which points?

[near kite]

/points thingy

[oblique elbow]

Do you have a screenshot of this? 👀 🤔

[near kite]

This one sir

[oblique elbow]

This are points you can give and remove to users for your own system you like to show

You can also manage how this commands should get used

[near kite]

Can I like set a sortcut custom command to trigger this feature as well ?

[oblique elbow]

Yes if you set in Aliases f.ex. the letter G you can trigger the command /points list with G list

[near kite]

Ohh cool, and one more thing I would like to ask. I saw that there's an auto response features right? By triggering a certain keyword. I wanna know is there possible to trigger the bot to send a command by auto responses.
Like for example:
User A send 'claim', then auto responses detected the key word 'claim' and send out a response of '/points @User A 1 point'

[oblique elbow]

The command for showing a certain users point stats is not existing

you can only use for this /points list

[near kite]

What if the auto responses direct an auto message that sending out a command to add points to the user ?

[cinder osprey]

<@&675070424748654593> Hi, when someone levels up in my server they don't recive the new role but they just have level 1 role even if they're level 5, how can i fix it?

[oblique elbow]

Show me please your leveling setup on the dashboard

[oblique elbow]

This is not related to ProBot but for Discord how your client is showing the role colours or not.

[sleek kestrel]

<@&675070424748654593>

[oblique elbow]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[sleek kestrel]

?

[nocturne flax]

@sleek kestrel Whats your native language?

[sleek kestrel]

english-arabic

[nocturne flax]

If you want to have support in your native language, check #support-ar

[glossy lark]

In my server ProBot has been offline and refuses to respond at all. It is been doing this for a while, what do I do?

<@&675070424748654593>?

[floral current]

Try to kick and add it again

[glossy lark]

👍

[glossy lark]

It is still down.

[floral current]

Okay please give me your server id

[glossy lark]

1158634666413260871

[floral current]

Well, we will contact the programmers regarding your problem. Please be patient. Thank you

[glossy lark]

Alright, thank you!

[obsidian orbit]

need some help

how do i make the bot @ someone when they've leved up in a certain channel

i can't seem to get it to do so

@floral current

[obsidian orbit]

<@&675070424748654593>

[brave topaz]

Dashboard > Your server > Leveling system > Select a channel in the Text leveling up message section > Edit the message.

-# Do not ping individuals for support next time please.

[obsidian orbit]

wait so i have to edit it then levels will show up

[obsidian orbit]

been trying everything

but it wont show up

in a testing server or my main server

[brave topaz]

Can I see your setup?

[obsidian orbit]

yeah hold on

[obsidian orbit]

this?

i just need it to @ people when they've leved up in that channel just like it does here

but everything i do it just doesn't want to

also was trying in a test server and still nothing

[obsidian orbit]

if you need i can stream the setup

just wanna get this thing working

[obsidian orbit]

okay wait got it to work

i think

[sleek kestrel]

i am good in english support

[barren iris]

Can any of the prime subscribers or supporters take a picture of me a manag prim page? I want to see where the parameters of the two I bought is

[sage flint]

You mean this?

[barren iris]

Yes, haw i can change name or avatar bot

[sage flint]

Little arrow on the right next to the cancel button

After clicking a menu will pop up where you can edit everything

You can also customize your bot via /vip command

[tardy solar]

Still not fixed the button role assignment?

[brave topaz]

What do you mean?

[tardy solar]

I came here because the Buttons are not working for the Self-Assignable Role function. With a server search I found alot of people having the same problem and the answer was always "its a known issue" and "they are working on it"

I just would like to know if it still is being worked on, or if it is an issue on my end here?

[brave topaz]

That was fixed months ago.

Can I see your setup? Also, make sure ProBot's role is above the other roles.

[tardy solar]

Thats just the order right?

So it has to be above the other roles?

Or is there a setting for it?

If someone presses on the Button, to reassign the role, it says: "This interaction failed"

[brave topaz]

Got it. Have you tried cloning the self-assignable roles panel?

[tardy solar]

Yes. I also redone the whole thing to be sure there wasnt any issue.

I changed it to emoji reactions, and it still doesn nothing. I suspect it might be an issue regarding the bots ability to change roles, what could that be?

I also activated the "Notify" user interaction, oddly when I click on an emoji, it adds my reaction but I get no notification from the bot. Only after I remove the emoji reaction again, the bot shoots me a MD with "no change chappened"

Ok. So, something mustve gone wrong with the permission setup of the bot.

I, as the server admin, can use the reaction emojis, to give myself roles but other normal members can not.

[mystic surge]

Hi how to.setup the welcome message

[tardy solar]

Grrr. Nevermind.

The issue was my own stupidity. I am very sorry to have wasted your time Dymidless.

I only setup automatic role assignment for new joining members to give them the guest role, so they can access the role pick channel.

This wouldve worked great, but I tried it with members that were already on the channel and did not receive the needed guest role to even assign a role.

It was my logical misthinking.

[mystic surge]

Hmm can u plz explain me details I am new to it

[oblique elbow]

Open the dashboard https://probot.io/dashboard and log in there, then choose your server and then you see the option for "Welcome & Goodbye"

[mystic surge]

Ok and then

[fallen valve]

I'm looking for some support. My leveling system doesn't seem to work.

It only gave me the first row. Not getting the 2nd row

[bold nexus]

Dashboard

[wary elbow]

.

[tidal flare]

You need to keep talking to reach level 2

[silver crown]

how many time i need to transfer credit i have new acc

[barren iris]

what happen if i cancel ?

[wary elbow]

Steps to add a rank that is immune to mute and warning.

[sick bone]

#support-ar message

[upbeat abyss]

Hello bro bot I have a problem I lost my old account and There was 80m Credit card, if I can prove to you that it is me, and you withdraw credit from that account and give me even half of that account, I will do anything possible, and I hope you help me as soon as possible💗

The reason I lost my account is that my phone was formatted and I couldn’t register for an account because of 2f I am communicating with Discord, but there is no hope

[sage flint]

Hey, unfortunately we can’t do that. They only way to get your stuff back is getting our membership in at least gold tier. With the gold/diamond membership you can recover credits and the rest of your data by yourself.

This is possible only when you still have access to the email address linked to the old account.

[upbeat abyss]

@sage flint

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# In the future, don't ping individuals for support please.

[oak swan]

does the twitch notification work?

[brave topaz]

Twitch doesn't accept new setups at the moment if that's what you mean, sorry for the inconvenience.

[oak swan]

No inconvenience, was just on the dashboard trying to set up Twitch notifications in my server, but it wasn't working. now I know why lol. Thank you!

[brave topaz]

Of course. 😄

[oak swan]

is there a bot for twitch notifications you can recommend?

[brave topaz]

Streamcord is the best option I know of.

[oak swan]

Awesome, thank you!

[nocturne flax]

Hi

[warped cloak]

where can i invite my premium bot

[oblique elbow]

Choose your server on the dashboard and choose the tap „manage premium“

[warped cloak]

and then?

[nocturne flax]

Why probot is not working in my server?

[oblique elbow]

What’s the issue exactly?
The information „not working“ is not really helpful 😉

[nocturne flax]

I can't use any command

[oblique elbow]

Some screenshots of the problem would be really helpful.

[gentle garnet]

however i try to setup twitch notification it keeps saying - try again later
any help?

[oblique elbow]

Twitch is currently disabled and under maintenance!

[gentle garnet]

oohh, any notes on when it will turn back on?

[oblique elbow]

I don’t have this information sorry, but I’m sure this will get announced

[queen anvil]

Hello, I have problem with probot. We have it in our servers, but now he deletes ALL massages. Why he do it, and can you please fix it?

[languid flower]

Hi, it's been 30 minutes since I purchased 2 premium level 2 subscriptions and I haven't received the bots to add, what should I do?

[brave topaz]

Can you send a screenshot of your premium and billing page please?

[brave topaz]

Did you check your audit log to verify that?

[queen anvil]

In audit log is nothing. But something deletes messages and it can be only from probot

[brave topaz]

Did you check the automod module from the dashboard?

[brave topaz]

Give me a moment please.

[queen surge]

Hi, I just subscribed with the premium bot but I couldn't see the bot in the premium bot list. what's the issue here?

[brave topaz]

Give me a moment please.

[queen anvil]

No, I didnt

Here is screenshot

In logs it is, but audit log is empety

[toxic wren]

help when i try to enter any probot commands its say The application did not respond

[brave topaz]

Is ProBot offline on your server?

[toxic wren]

wait

no it is online

but this happends every day i enter a command

[brave topaz]

ProBot's action logs module records any message deleted in the server, regardless of whether it was removed by the user who sent it, a moderator or someone with "manage messages" permissions, or another bot.

[queen anvil]

Try kick him and invite again.

Sometimes it help

[toxic wren]

thanks

[brave topaz]

Thanks for the help, but I've got this

[queen anvil]

True

[toxic wren]

thank you

i well try

[queen anvil]

Np

[queen anvil]

All is off, only anti spam and discord invites are on

And still deleting

[toxic wren]

hello now when i kick the bot to invite it again it is says Application error: a client-side exception has occurred (see the browser console for more information).

when i want to enter the dashboard

any help now

[oblique elbow]

Clear your client cache and cookies and try it again then.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[queen anvil]

I had on my server friend bot. I kicked him. Maybe now it will be good. Now only wait, until member write something

[placid python]

I'm blocked

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

[languid sage]

Guys, can you tell me how to get credit? Please reply

[brave topaz]

Using the /daily command with a golden/diamond membership. Otherwise, you cannot get credits currently.

[analog spire]

hello

[brave topaz]

Hiya! Do you need help?

[barren iris]

????

[sage flint]

The bot will be canceled?

It means it will not automatically renew on it's end

[lucid fiber]

I need help

[lucid fiber]

I need help

[brave topaz]

Please state your issue or ask your question instead of pinging individuals.

[gloomy ice]

hello! i have some reaction roles already set up in my server via probot, but my latest one wont work and i dont know why. when i have the notifications turned on for role changes, i only get sent a message if i remove my reaction, never when i toggle it on. the settings look exactly like my other two reactions and the probot role is higher than the ones im trying to assign so i have no idea what the problem is

here is one of mine that works. i dont think anything settings wise is different at all so im super stumped

other than the notification for changes but i only have that on for troubleshooting

<@&675070424748654593>

[valid venture]

c

opss

[brave topaz]

Add that channel to the No XP channels section.

[flat zinc]

how i can see that how many max mention is set in auto mod, and can i set the numbers in automod ?

i got it. automod is working by disocrd's automod

[brave topaz]

That's correct, let us know if you need additional help!

Np!

[frail hazel]

hey

[oblique elbow]

How may I help you?

[marble geyser]

How can i make the bot respond to every message sent?

[hexed nexus]

Sadly thats not possible.

[marble geyser]

Oh

[scenic forge]

is it possible to disable auto responder from responding in an announcement channel, cant seem to get it to not respond in there

[random shore]

I need help lmao. so i banned a friend to test something (using probot). and i tried to unban him immediately. didn't work, so i checked the discord ban logs and he wasn't there. banned and tried to unban him several times. went to the probot website and tried to undo the ban from there and it keeps giving me an error.

PLEASE SOMEBODY HELP 😭

[unkempt pine]

<@&675070424748654593>

[brave topaz]

Are they on the Discord ban list? (Server settings > bans)

[random shore]

No

[brave topaz]

Then they have another account banned. We are unable to assist with this as we ban using Discord which uses IP bans.

[random shore]

as in another account banned in my server?

not at all

[brave topaz]

Just to rule something out, ask them to refresh their Discord client.

But if that doesn't work, their best option is to contact Discord's support team.

[random shore]

gotcha

and is it a bug i cant revert the ban from probots website?

[brave topaz]

Technically they are not banned.

[random shore]

gotcha

it worked! finally

he tried restarting the client awhile ago when we had the problem

thank you!

[brave topaz]

No problem.

[manic prawn]

Is there any possible way for the auto responder to respond to a specific @ ? Preferably a user.

[oak shore]

How do I set up on of the question forms on my server?

[sage flint]

Put the user nickname as trigger

[sage flint]

Please keep this channel only for ProBot related questions, thanks

[oak shore]

This is a ProBot related questions. I asked a friend for a bot like DraftBot and she suggested ProBot

[sage flint]

We do not offer any type of question forms

[oak shore]

Huh, okay. Sorry I’ve never used ProBot

[manic prawn]

Thank you

[clever meteor]

hi

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

[tidal quartz]

hello i have a question regarding leveling system im having how time understanding how level tresholds are determined. Could someone explain it to me or point to a resource of how it works?

[brave topaz]

The XP is awarded to users with a randomized amount after a cooldown period whenever they send text messages. Each message will contribute XP, but once a message is sent, there is a cooldown before the bot resumes awarding XP. During this cooldown, any subsequent messages will not count towards XP gain, regardless of their length.

[tidal quartz]

yeah but how level up treshold is determined? it seems odd that lvl 65 have 11k level up treshold, but lvl 87 has 8k it seems like a bug

[elder snow]

<@&675070424748654593> how to fix it

[unkempt pine]

<@&675070424748654593>

[unkempt pine]

you have to enable the Leveling System Module.

[elder snow]

Im gonna try

[unkempt pine]

okay

[unkempt pine]

does it work now?

[reef loom]

Sheeshhh

[brave topaz]

Do you need help?

[reef loom]

Nah bro, thanks

[brave topaz]

Alright, head to #chat-en then.

[wraith pebble]

is there a way to set it up so when someone joins they have to type something to get verified, instead of react?

[tidal quartz]

<@&675070424748654593>
#support-en message

Im still looking for an anwser to this question its really bothering my server users

[prime rover]

When users join my server, they are auto assigned the "traveler" role. In order to see the rest of the server they have select a button. Is there a way to remove the role automagically while giving them the other role?

[verbal marsh]

Did you enable the leveling system?

[prime rover]

I did, I see maybe that would work

[brave topaz]

Not doable with our system, sorry!

[brave topaz]

That's not possible, sorry!

[wraith pebble]

thank you for answering!

[brave topaz]

Of course.

[prime rover]

What If I made traveller a reward at the bottom

hmm

[brave topaz]

What do you mean?

[prime rover]

have you done this?

[split needle]

that answer was for someone else. the feature that you just mentioned is not within our bot

[prime rover]

Okay thank you

[candid narwhal]

plz i need help with the pro bot someone help

anyone can help?

[oblique elbow]

Just speak, what’s the problem

[candid narwhal]

can u plz join the vc ?

[oblique elbow]

No, describe your issue please

[candid narwhal]

all the commands are not working, like mute text and clear ect

[oblique elbow]

What is the bot showing?

[candid narwhal]

nothing

[oblique elbow]

Screenshot...

[candid narwhal]

what excactly ?

[oblique elbow]

A screenshot what is happening would help more

[candid narwhal]

okay

[candid narwhal]

i cant use any of the commands

[oblique elbow]

What is this language? Are you speaking Arabic?

[candid narwhal]

yes

[oblique elbow]

Then move to #support-ar pls, and ask my mates there!

[candid narwhal]

okay

[tidal quartz]

Yes leveling is turned on i would just like to know how level up treshhold values are determined. It seems odd that lower level has higher value to reach a treshhold then high ones

[dusk tundra]

Hello I think I have a problem with the logs? It’s activated on the dashboard and should be sending messages to the corresponding channel when my server is edited but it hasn’t for a while now. Any advice?

[brave topaz]

Did you try changing the logging channel?

[dusk tundra]

Will do now

Yes I do not think that is working either

OOP DONT WORRY

I got it working thank you

[brave topaz]

What was the issue?

[dusk tundra]

It didn’t have perms 😭😂

[brave topaz]

Oh okay, glad to hear it's working now!

[obsidian orbit]

<@&675070424748654593> just a question is there a way to get notified about levling in in the voice chat levels?

people get @'d about chat leveling up but I don't see a way to do the same for voice leveling

[fervent fulcrum]

i need help

[little ledge]

I'm in the same server as rick haha I just saw the contact, we were both panicking about the permissions!

sorry about the ping

[sage flint]

Don’t text „I need help”, just ask your question or describe the problem…

[fervent fulcrum]

i fixed it thanks tho

[lone canyon]

Can I Play an Music From YouTube In Voice Room ?

[sage flint]

No

[wooden gust]

Hello

[brave topaz]

Hiya, how can I help you?

Can you click on billing and send a screenshot of what you see?

Alright, give me a moment please.

[jovial pulsar]

Hello, I have a problem with Probot levelling system.
The bot levels users but don't attach roles according to level.
Am I missing something obvious?
(yes the bot is above all roles,
yes I moved it to the bottom and back to the top as I've seeen it can work,
yes, all the roles are described and conditions for level up are established in the dashboard)

[peak hollow]

Hello, i have a question, we have tryd, but we are not using your bot, and everyone in our server trys to add some pictures or links, they are not allowed, but at the same moment we didn't have your bot... now we added your bot again, but we can't do something as we are banned, atleast that's what your web dash says. Can we get some assistance in this?

[quiet temple]

Does ProBot has necessary permissions?

[jovial pulsar]

yes

[quiet temple]

Is ProBot online in the server?

[jovial pulsar]

yes, it is

[quiet temple]

Can you show me your configuration on the dashboard?

[jovial pulsar]

(and so on..)

and users do level up:

but the roles are not being assigned to them

[quiet temple]

Can I see the permissions configuration of ProBot?

[wise raft]

hello can someone help me its been 2 weeks that the pro bot in my server is offline and not responding

[brave topaz]

Can you send a screenshot of that please?

(ProBot status)

[brave topaz]

What's your server ID?

[buoyant path]

My dashboard dont want to load

[brave topaz]

Can you try using another browser please?

[buoyant path]

brave and firefox also dont work

(firefox)

[brave topaz]

Alright, we're looking into it.

[wise raft]

810500457096151042

[brave topaz]

Should be resolved now btw.

[brave topaz]

Alright, give me a moment please.

[buoyant path]

Works!

[timber wharf]

I'm creating a server for a class that will require students to change their server nicknames to their real names so the instructor knows who they're talking to. Ideally they would be required to change it before being able to post or view other channels in the server.
What's the best way to do this with ProBot?

[oblique elbow]

A special way with ProBot is not available for this, but you can activate the logging of the „nickname changes“ to hold the control.
And additionally you can manage this with a manual verification system via your server staff. This verification is not included in ProBot.

[timber wharf]

Thank you

I was thinking about creating a rule that has ProBot prompt new users to reply with their full name, then responds to their reply with something like /setnick <quote_of_user_response> but couldn't find a way to do the <quote_of_user_response> bit. That's not possible?

[sage flint]

Hello, unfortunately not

You can share your idea on #1234622065810739291 if you want to, maybe we will implant it!

[tacit robin]

Anyone know why the bot doesn’t let people link to previous messages? Even when everything is toggled off

It’s happening in every server I use this bot in. Not every single time, but like half the time people can’t link messages

[oblique elbow]

This is included in the AutoMod setting of the „discord invites“ you can solve this, when you open the serversettings in discord > security settings > automod and then search for the rule of the invitelinks. Open this rule and in the field for allowed words put in *https://discord.gg/channels*

[tacit robin]

Awesome thank you! And it will still block discord invites?

[oblique elbow]

Yes, because discord invites doesn’t contain the part /channels/

[tacit robin]

Awesome tysm

[oblique elbow]

Btw sorry, it's better only to put in */channels/* because discord also has a .com domain!

[tacit robin]

gotcha ty !

Just to confirm, like this?

[oblique elbow]

You got it

[tacit robin]

Ty!

[oblique elbow]

yw

[rough nova]

@brave topaz Can you help me with something please, I can’t figure this problem out.

I want to give permission to my HICOM members to use the /point increase command but it does not let him.

<@&675070424748654593>

[oblique elbow]

You can set the permitted roles on the dashboard at each command which are allowed to use the command! So look at the dashboard and at the command /point you can set the roles who are allowed to use the command!

[rough nova]

I see, thanks!

[rough nova]

Heya, sorry to bug again but may you give me specific instructions or a video/screenshots)

[oblique elbow]

This would help you more 😉

[sleek kestrel]

please we want probot updates

[versed pendant]

@brave topaz ⬆️

[hexed nexus]

#1234622065810739291

[nocturne flax]

hello

[hexed nexus]

Hey, this channel is only for support. Please use #chat-en instead.

[weak tinsel]

Hi! Quick question following an explanation

I'm trying to add reaction-based role selection, and I have the embed set up, but it wants me to select a message, and I don't know what that means. Like, I selected the embed I created, but the section "Select a Message" is what I'm having issues with. What does that mean, and how do I work with it?

[unkempt pine]

<@&675070424748654593>

[unkempt pine]

You create a Embeded message send it to the channel you want for Self Assignable Roles.
After you send it to the channel, you can select the msg in Select a Message.

[weak tinsel]

Ah, hokay, thank you

Much appreciate

[unkempt pine]

sry i forgot i mentioned support here

lol

[weak tinsel]

I'm very new to making discord servers

It's all good

[unkempt pine]

👍

[weak tinsel]

New question! ProBot has admin privilege, putting it above all but me and my co-admin, but the website isn't seeing all of the roles I have in place

<@&675070424748654593>

[weak tinsel]

I figured it out :3

[sage flint]

:3

[viral dune]

@sage flint

I need help about something

[sage flint]

So just describe your problem or ask question

[viral dune]

I want to add an image to level auto message

Like that

Without the link of photo/gif being ahown

[sage flint]

There’s no option to attach an image without using a link

[viral dune]

İ know but i don't want it to show

[sage flint]

^

[south bloom]

Hello, I have a problem, I wanted to add the bot to my server but I'm stuck 😟

[oblique elbow]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

[south bloom]

Okay thank you

[tidal portal]

Hello, I would like to add a Twitch channel but it doesn't want to allow this, what am I doing wrong? or do I have to upgrade the bot for this?

[dull lotus]

<@&675070424748654593> ^^

[proud kayak]

You have to set it up at probot website dashboard. For this feature you don't have to upgrade to premium

[tidal portal]

Yes, that's my problem. When I want to save I get the message:
Try again later
I've tried it a few times now and every time I get the same message

[proud kayak]

Sorry for the inconvenience, this feature is not available for new configs at the moment.

[tidal portal]

Ok, so can I forget about this for now?

[proud kayak]

Sadly Yes : (

[tidal portal]

Ok, will this change in the future?

[proud kayak]

I hope so, keep an eye on #changelog for future updates : )

[tidal portal]

I hope so too and thank you for the help

[proud kayak]

Anytime 😄

[flat zinc]

can we buy premium for 2 server , and is thier any discount ?

[sage flint]

There’s no discount, if you want premium on two servers, you need to buy premium twice

[buoyant pagoda]

Hi is there a way to remove a user that has been removed from the server from showing up in the rank system?

[buoyant pagoda]

also I'm having troube with the /user command it says The module of the command is not enabled

[nocturne flax]

Peace be upon you, I have a problem, I can't receive the daily salary

[sage flint]

#support-ar, and just read the error message

[sage flint]

Hi, yes, just use /xp reset command providing their ID

[sage flint]

go to the dashboard and enable the module

https://probot.io/dashboard

[nocturne flax]

?

[buoyant pagoda]

thank you

[sage flint]

If you have troubles with understanding English, please head to the Arabic channel as i mentioned you

[buoyant pagoda]

how do I finf their ID they have been kicked from the server

[sage flint]

Right click on a user and then press Copy ID

You need to have enabled developer mode in your Discord client settings to have access to it.

[buoyant pagoda]

thanks

[sage flint]

No problem

[formal cape]

on my probot server is offline

<@&675070424748654593>

[warped palm]

Try kick the probot and bringing it back

I use it as normal for me

[formal cape]

already try

[warped palm]

Try using Another Command

I expect that this is a problem that happens to most people, as it is normal for me

[formal cape]

it works but not /move all

thx u vm

[warped palm]

I think it's a premium only

[warped palm]

your welcome pro

any time

[lavish prairie]

I'm having a similar issue, but with the entire bot in just a specific server.
If I run any commands on another one, it works.

Nevermind, now it works.

Bah...

[alpine plank]

i get banned without reason?

why man

[mortal oak]

In my server my probot leveling roles don't work. Can someone help? <@&675070424748654593>

[oblique elbow]

You set all roles at the same requirements!

[mortal oak]

OHHH thank you!!

[mortal oak]

It still doesn't work, do I disable remove with higher reward?

[oblique elbow]

Show me a Screenshot pls

[mortal oak]

Of this?

[weak fog]

How do I earn credits?

How do I earn credits?

[nocturne flax]

Not it's temporarily disabled

[verbal nimbus]

why do autorole and levels not work

[quiet temple]

Does the bot not give you level roles or the levels not work?

[verbal nimbus]

nobody has been getting a single level role for the past several months

the bot is at the top of the list

and eveyrbody is getting xp

but not the roles

[quiet temple]

Does the bot have appropriate permissions?

[verbal nimbus]

yes

[quiet temple]

Can I see the configuration of the level role?

[verbal nimbus]

yeah

heres an image of the bot role

and heres a picture of the levels on the website

[quiet temple]

You have to earn both Text Level and Voice Level in order to get the role.

[verbal nimbus]

everybody i know have talked enough and been in vc long enough to qualify for the roles

[quiet temple]

Is ProBot online in your server?

[verbal nimbus]

yes

[quiet temple]

Are the users chatting in any other channel than general?

[verbal nimbus]

yes

[quiet temple]

Weird, try again after setting the role to Text only once.

[verbal nimbus]

ok

im just gonna set it to text only

and if like a week from now nobody is getting roles ill come back

[quiet temple]

Alright!

[verbal nimbus]

i think it was fixed

this guy sent 1 message and got every level he was supposed to have

[quiet temple]

Yep!

[verbal nimbus]

awesome thanks

[quiet temple]

My pleasure!

[pliant aurora]

Can I use this channel for emotional support because I'm getting abused heavily right now and I don't have any one who cares enough about me to actually talk with me about it

[quiet temple]

Please DM me you need someone to talk to.

[pliant aurora]

Really?