support-en

[unreal thunder]

<@&675070424748654593>

[unkempt pine]

Probot doesn't say what changed

<@&675070424748654593>

[supple musk]

why theres no probot cmds ?

<@&675070424748654593>

[unkempt quarry]

I need help how do you do this Like what command is it for my own server

[sage bolt]

Can anyone tell how can I create the color roles like this ?

[brave topaz]

Is this still an issue?

That's a known issue that will be fixed at some point soon.

Ok your ProBot profile?

[brave topaz]

https://docs.probot.io/docs/modules/colors

[brave topaz]

Check if they show up in #commands

[brave topaz]

https://docs.probot.io/docs/modules/embed

[brave topaz]

Not sure what you mean, that's an expected behavior.

Next time state your issue or ask your question before pinging the role, thanks.

[unreal thunder]

@brave topaz thank you for ggettingg back to me :)))

[pastel warren]

How do i make it say goodbye

[umbral jetty]

I pinged it for my friend above who didnt mention the role, but his problem got resolved so he deleted the essay

[brave topaz]

Np.

[brave topaz]

https://docs.probot.io/docs/modules/welcome

[brave topaz]

Gotcha.

[pastel warren]

Thsnks

[brave topaz]

No prob!

[sage bolt]

I couldn't implement the process as it has barely any instructions. Can I get direct instructions related to color roles?

[plain bluff]

Yes this is still an issue

[slim lintel]

?

[elder jasper]

You already received a response from Dymidless @slim lintel

[slim lintel]

yes

[slim lintel]

oh my bad sorry

[elder jasper]

Head to https://probot.io/badges then you'll find all your equipped badges, click the "X" to remove them

[wanton kiln]

Can someone tell me why this problem? I can't claim my daily reward. Thanks

[brave topaz]

Daily is temporary disabled.

[wanton kiln]

Ok thanks

[brave topaz]

Np, let us know if you need additional help.

[winter pasture]

Hey I try to use the bot in my discord server but it says this message

[unkempt pine]

the change in permission is not logged by probot

sometimes

[brave topaz]

Hi there. Is ProBot online on your server?

[brave topaz]

Is that the only event that doesn't work correctly?

[winter pasture]

Fixed it all good

[brave topaz]

Perf, let us know if it happens again.

[unkempt pine]

seems like it, i also have an idea that it doesn't log some channels

[alpine sigil]

<@&675070424748654593> - your website isn't working

[alpine sigil]

hello, bruh does support do anything the only person i see chatting is @brave topaz

[brave topaz]

Will take a look ASAP.

[brave topaz]

Can you elaborate please?

[alpine sigil]

i was trying to update the automod

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

[safe folio]

@swift sluice

[exotic umbra]

@brave topaz

[brave topaz]

Yes?

[exotic umbra]

Come to chat

Dm

Bro

Dymidless

[sage flint]

We’re not providing support in DMs, this server is not created as decoration. If you need help or have any questions, feel free to ask if here.

[sturdy pawn]

Can we get support on this?

[exotic umbra]

@sage flint

i got blacklisted for no reason only being suspicious

Sir

[oak iris]

<@&675070424748654593> this pops out after hCaptcha

[brave topaz]

We already told you to contact Danny to appeal.

[brave topaz]

Daily is temporary disabled.

[muted moon]

What can i do with credit

[oak iris]

Ok, thanks

[brave topaz]

You can buy:

• Profile backgrounds https://probot.io/store/profile
• Profile badges https://probot.io/badges
• Rank card backgrounds https://probot.io/store/rank

[brave topaz]

Np.

[exotic umbra]

@brave topaz

[glass sage]

Hello, I have a small problem with the bot. Something the function for daily is not working..

[tidal flare]

I already told you to contact @surreal jetty to appeal.

[exotic umbra]

One sec i need you

Dyllan

[tidal flare]

Yea?

[exotic umbra]

@tidal flare

[tidal flare]

No direct mention, thanks!

[exotic umbra]

How much owo do u have

[tidal flare]

?

Im not sure to understand

[exotic umbra]

How much crdit do have

[brave topaz]

Daily is temporary disabled if that's what you mean.

[tidal flare]

Idk

[exotic umbra]

i got blacklisted for no reason only being suspicious

Yea

Can do something for me

[tidal flare]

contact @surreal jetty , Third time i recommend you!

[glass sage]

Yes thank you. I did not know ! will the feature start again?

[exotic umbra]

How i can

[tidal flare]

Dm @surreal jetty

[brave topaz]

Yep, but there's no estimated time for that.

[glass sage]

thanks

[exotic umbra]

Done

Dyllan

[tidal flare]

okay

[next sage]

When will he work the daily salary?

[hexed nexus]

There isn’t a ETA.

[woven shadow]

@tidal flare i like your profile

[brave topaz]

Hi! This is for ProBot support, head to #chat-en if you don't need help. 🙏

[woven shadow]

sure, keep up the good work guys 👍.

[sturdy pawn]

Can I open (And where?) a support ticket about this issue?
We've had it this issue for weeks with my first post here being the 8th of July after testing everything on the website myself and just looking for a way to solve it

[rough bison]

Hello good! The level system is not recommended with roles.
and it does not notify the level increase either
Reset all the levels, and configure the bot to deliver the roles with the voice channel activity and there are already people with more than 20m in a channel and they have not yet received the first one.
And the probot role has administrator permission.
<@&675070424748654593>

[primal aspen]

When will this be resolved?

<@&675070424748654593>

[weak kraken]

Hello, I would like to download this picture, but it won’t let me. I get a red X, but it doesn’t let me know why I can’t load the picture. Please help.

[sudden scroll]

how to fix wehn you lock a name and i cnat unlock rn why?

[tepid slate]

why i cant claim my daily reward?

[torpid yarrow]

hey what happens if i pass 500 million credits?

[sudden scroll]

nooting i fix you go premision and they cna tlak then

[magic tiger]

nothing 🙂

[torpid yarrow]

my friend got blacklisted

[magic tiger]

But ypu dont have 500m

[torpid yarrow]

MY FRIEND

[brave topaz]

Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)
• Using a bot or its name to promote external bots

You can appeal by sending a DM to @surreal jetty

[brave topaz]

Please read the channel topic.

[brave topaz]

Daily is temporary disabled.

[brave topaz]

Check that the image is less than 1MB.

[torpid yarrow]

he said they told him from where he got all the credits

[brave topaz]

Is this still an issue?

[tepid slate]

kk thank you

[brave topaz]

Answered in #support-es, please stick to only one support channel next time.

[brave topaz]

Np.

[primal aspen]

Yes, It's been like this for three or four days now

[coarse token]

Trying to cancel premium, as I don't need it anymore, and read the docs, it says there is a cancel button under manage premium, but there is no button.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[opal field]

Hello! I have an issue with ProBot.
When I do /credits , it says this:

[lone wyvern]

trying to enable a leveling system and it just comes up with an error when saving

idek what the error is supposed to be?

[plucky vale]

Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)
• Using a bot or its name to promote external bots

You can appeal by sending a DM to @surreal jetty

[lone wyvern]

fixed my issue but people don't get their role when they level up??

I do the setlevel command to test it and it doesn't give anyone their levels

[brave topaz]

Hi there. Please, read the channel topic before helping to avoid being moderated.

[brave topaz]

Check ProBot permissions please.

[brave topaz]

Can you try to kick ProBot from your server and invite it again?

[brave topaz]

Is this still an issue?

[nocturne flax]

how do i change the name 9n the welcome greeting

[atomic flume]

Hi

Have custom command feature on pro bot?

<@&675070424748654593>

[spare terrace]

Hi how do you set prob it up to delete the message when ppl delete send servers

[proven trout]

<@&675070424748654593>

Is there away that I can do to like when they ping everyone and like an owner I want it to be like this pro bot like when they ping everyone or here or like mods owner co owner so is there a way that i can put it in my server so when u type with caps a red thing comes up so I want it to be like that when they ping me or mods or co owner I want it to be like that so I want the red thing to come up is it possible?

[split needle]

there is this variable list right on the site that you can use them in your welcome message

[split needle]

we only have auto responder for now
any news about the bot should be announced in #changelog

[lone wyvern]

Nah fixed it

[split needle]

do you mean to set the bot up to prevent users from sending invite links? if then you can go to the automod module in your server dashboard on the site and setup invite automod

[split needle]

I have a stroke reading your message, therefore I can not imagine of what you are talking about, nor do you need help with the bot at all

[primal aspen]

I can't, because the server isn't mine.

[upbeat mango]

Hi!
I try to set up the twitch notification from ProBot (I wanna try it out), but when I try to save, I just get a error, so I can't actually do anything with it.
Is this a bug or can't it be used as of now?

[elder jasper]

Unfortunately, this feature is currently under maintenance

[upbeat mango]

Ahh, that makes sense 👍 Then it was just me being stupid or something, hahaha!
Thanks for the answer 🫶

[acoustic remnant]

I can't claim my daily reward its saying: Error, please contact the suport.

[elder jasper]

All good! have a nice day.

[elder jasper]

Daily rewards are temporarily disabled

[acoustic remnant]

Thank you

[elder jasper]

Gotchu

[brave topaz]

In that case, can you ask someone with permissions to come and report the issue then?

[ashen cargo]

For probot didn't respond profile in my server?

[tidal flare]

Does the other commands work?

[ashen cargo]

All command work just profile not work

[tidal flare]

Alright, check ProBot's permissions

[ashen cargo]

Have administration

[tidal flare]

Does it have the highest role?

[ashen cargo]

Yes have highest role

You can join my server for see? @tidal flare

[tidal flare]

I don't want to take this responsibility

[ashen cargo]

Ok but how to fix this?

[ebon gale]

logs problem?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[rancid sage]

How do I do a self assigned role

??

[livid hearth]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[lean badger]

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.

[rancid sage]

How do add a message

[livid hearth]

you must create an embed message first

[rancid sage]

How

?

[rancid sage]

Please tell me

[broken compass]

hello

is there any hosting issues?

[tame phoenix]

is there a way to change probots profile pic on my server?

<@&675070424748654593>

[tidal flare]

Yes, if you have Premium Tier

[tame phoenix]

okay thanks

[sturdy pawn]

<@&675070424748654593>

[iron lake]

im having issues

[iron lake]

you need to create it and THEN send it, then you can attach the role menu to the message.

you only did the first part

[tame phoenix]

Do I need to have tier 1 or tier 2

[rancid sage]

I can’t choose a channel tho

[iron lake]

can the bot see the channel?

[rancid sage]

Yep

[tidal flare]

check on https://probot.io

[iron lake]

<@&675070424748654593> can someone help me out here? im getting rate limited trying to change some settings

[tidal flare]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[iron lake]

switching pages too fast?? i was on the same page and it just stopped changing settings so i had to refresh and then this happened

its not my fault your website is laggy

[tame phoenix]

I can’t find anything related to changing the profile pic

[iron lake]

i cannot even change these settings outside your website

[tidal flare]

You just need to wait and it should be fine

[tidal flare]

Premium Tier 2

[tame phoenix]

Damn ok

[iron lake]

well unfortunately it cant wait bc the whole shebang is now broke and my users cant access the server

i was trying to change the role menu

[tidal flare]

Try on a different device then

[tame phoenix]

Do you know why I can’t collect my daily reward it says error, please contact the support

[iron lake]

why not let me change the settings ON DISCORD

[tidal flare]

Yes, it is disabled

[tame phoenix]

When will it work again?

[broken compass]

it works now

[tidal flare]

This feature doesnt exist, though if you are inspired, make a #1234622065810739291

[iron lake]

it doesnt for me

[iron lake]

yeah its not my fault your website is broken

[tidal flare]

i'm not saying it's your

[tame phoenix]

@tidal flare

[tidal flare]

We don't know, it has been voluntary disabled so there is no date

[tame phoenix]

Oh ok

[tame phoenix]

So when I buy tier 2 how do I change the profile pic?

[tidal flare]

You'll have a premium bot just for you

[tame phoenix]

Ohh ok

[tidal flare]

and many many more features

[tame phoenix]

Cool

[tidal flare]

yea it is

[rancid sage]

Help

Help

[tame phoenix]

Bruh

It literally says what u need to do 😂

[rancid sage]

It’s not working

I did that

Help

Please

🙏

[tidal flare]

It says everything

[tidal flare]

You need to put ProBot's roles on the top of every roles

[rancid sage]

How do I do that

?

[tidal flare]

on the roles settings

[weak kraken]

why my picture not working?

Is it because of the guns? I shrunk it down.

[tidal flare]

No it's not because of the guns
It's due to the image, its volume is too high

you can use an online picture compressor

[weak kraken]

Ok thanks

[tidal flare]

No problem

[nocturne flax]

guys why cant i claim my daily reward it keeps saying error please contact support

[exotic umbra]

Hi guys

@tidal flare

[tidal flare]

no ping

[amber salmon]

Question has anyone been hit with the message youve been blocked from pro boy?

bot*

[tidal flare]

Yes, this may happen for some users. Try to access to website in about 30 minutes

[amber salmon]

Its been like this for months, Ill try and wait but

[tidal flare]

For months? This isn't normal. Do you have a VPN?

[amber salmon]

Not activiated

[tidal flare]

Don't you have an extension on your browser?

[amber salmon]

I have Ro gold btroblox and google translate for my extensions

[tidal flare]

Try to disable any extension and try again

[zealous sphinx]

cheers, i was trying to get probot to autorespond to a specific bot but probot doesn't seem to want to respond to this bot at all for some reason , the autorespond trigger seems to work for everything else though, even the specific message the bot is spitting out if said by someone else, is there another way to get things to work?

[nocturne flax]

Hi I want help

[unkempt pine]

<@&675070424748654593>

[unkempt pine]

hello, if im right Bots ignore other Bots

[zealous sphinx]

Any way to change that?

[unkempt pine]

i don't think so

[unkempt pine]

what do you need help with?

[unkempt pine]

and if it is possible, idk how

[zealous sphinx]

Know any bots besides mee6 that can send messages along with linking to someone's new tweets without premium?

[unkempt pine]

no, sorry

[zealous sphinx]

F

[gilded halo]

Having issues with logs not posting

After setting channel location

[noble scarab]

can probot move channels to certain categories?

[brave topaz]

#support-en message

[brave topaz]

Not doable with our systems, sorry.

[robust mirage]

how do i get reaction roles to work?

like how do i get stuff to show up in the select message box

can some one please help

[robust mirage]

i just firgured it out

[slate mist]

What is the point of credits?

[sage flint]

Buying cosmetic stuff like profile and rank cards bacakgrounds

[remote bronze]

getting this error: DiscordRESTError [50035]: Invalid Form Body
embeds.0.description: This field is required

[sage flint]

As the error says, description field in embed is requested

Or any other field needs to be filled out

You cannot send an empty embed

[remote bronze]

it occurs when I am trying to edit a message

and it is not an embed one just a regular one

[sage flint]

Switch to the embed mode, put anything into the description field and then switch it back to normal message

[solar blaze]

Hey, I just want to say that the Danish translation of your dashboard is very flawed and full of errors. it definitely needs a rewrite. 😄

[nocturne flax]

#1234622065810739291

Srry about that @sage flint

[solar blaze]

Thx 🙂

[split needle]

currently we don't have anyone to mantain the danish translation, therefore if you think you or anyone could handle the job, you can apply for the position with this application form

[split needle]

this is not really a suggestion, avoid directing users to random places, and all the rules of this channel also still apply to this situation

[sharp linden]

اش هاذا

[solar blaze]

Thanks, i’ll have a look when i get home again.
Sorry for double post 😄

[mellow warren]

hey i have a problem, a person decide to delete all my command, do you know how to remove him from the panel ?

[tidal flare]

Hi, is the person who made that still have administration permissions on your server?

[mellow warren]

hi, he quit so i don't know how to look

[tidal flare]

Then if he quit, he no longer have access to your server dashboard

[mellow warren]

what ? He aldready quit when he delete all

[tidal flare]

That means another account still have access to it

check your member's permissions to see if no one has admin perm

[mellow warren]

ok thank you have a great day

[tidal flare]

Have nice day too!

[wintry idol]

are the daily rewards off for probot?

[tidal flare]

Yes, they are. Management decision

[wintry idol]

alright thanks

[signal tiger]

guys i need someone to help me

[tidal flare]

What can i do for you?

[tidal flare]

No problem ^^

[signal tiger]

in pro bot

my daily credit reward

it is showing me error

[tidal flare]

They are disabled according to 5 message on top of yours

[torn carbon]

how do i fix this?

<@&675070424748654593>

[mellow warren]

Hey, I still have my problem, a person who has been ban can still have acces with his ban account to the panel, how can i fix this ?

[frozen quail]

I have the same problem lol

[wintry jay]

why does it keep showing me this when i try to collect my daily credit

[muted yacht]

hello

I have a question about the lvling system

I did set it up but somehow the bot doesnt give the roles which I have selected

does it take some time to do so or how does it work

when I use the / rank tool to check the lvl it surely tells the lvls and stuff but doesnt give roles

did I set something wrong ? please tell me xD

<@&675070424748654593>

[tidal flare]

Hi daily credits are disabled

[tidal flare]

Hi, make sure ProBot have the highest role and permissions

[muted yacht]

ofc

it´s on top

[tidal flare]

Because I can see a difference between 1 and 5, you should wait more until it reaches level 5

[muted yacht]

it is surely on top of everything and the lvling system itself works fine but it doesn´t give roles at all

[tidal flare]

Try to remove the role and add it again

[muted yacht]

you mean kicking the bot itself and reinvite or how ?

[tidal flare]

No, I mean setup the voice level again

[muted yacht]

Oh

I already tried that last night xD

but still nothing happened

[muted yacht]

I just cleansed everything and added it again in case that works

[tidal flare]

Alright, tell me if it works

[muted yacht]

So well

the bots role is above everything else

I just cleansed everything and added it again

still nothing has changed

lvling works fine but it doesn´t give any roles

is it a problem that I have voice and text lvling enabled ?

[muted yacht]

would kicking and reinviting the bot work ?

[tidal flare]

You can try this solution

[muted yacht]

does it cleanse all the settings so I can start over ?

[tidal flare]

It can delete some settings yes

[tidal flare]

Wait before kick the bot

Did the users reached both required levels?

Like text and voice?

because this isn't voice only, this is voice and text

[muted yacht]

nope

ohhhhhhhhhhhhhhh

[tidal flare]

So you need to do that

[muted yacht]

okay wow I will test that

can I check if that´s the solution by setting a lvl manually ?

[tidal flare]

I don't think this will work, but you can try

[muted yacht]

I apreciate you I will try now :)

[muted yacht]

omggggggg it works

I thank you alot

[tidal flare]

No problem, if you need any help, don't hesitate ^^

[torn carbon]

<@&675070424748654593>

[tame pecan]

wtf

[glossy urchin]

Daily Probot is only now for premium users

[tame pecan]

Damn the credit were useless and now after this is even more useless like really who gonna pay for a daily reward

[glossy urchin]

We did this because the value of the credit has decreased a lot. We are trying to it, and in this way the value of the credit increases.

[split needle]

do avoid spreading misinformation. we have never imply any value to our worthless virtual currency and will never do so as we have never planned to make it a tradeable item outside of our cosmetic shop

[split needle]

we have temporary disabled claiming daily credits from the site. users with gold membership and above can still claim it with /daily command

[cinder osprey]

<@&675070424748654593> hi, when someone levels up in my server they don't recive the reward role but they just maintains the level one role, what can i do? thx

[knotty badger]

guys how to use credits

i need nitro

[muted yacht]

well it did work for one person when we were in voice channel but now it doesn´t work for all the others.....

Did I do something wrong ?

the lvling works fine but still it doesn´t give the roles at all

also the bots role is above every other role

[visual jacinth]

Why we see unknown user instead of their username

[muted yacht]

update

Text roles are given and work fine but voice roles aren´t working at all

[glossy urchin]

‏Bro, you and I understand everything about why the currency's value decreased, as it increased in the market. And you and I know the reasons for this increase, so let’s not pretend otherwise.

[sweet coral]

im having problem with all logs in general i'm using premium pro bot and the logs sometimes work and sometime dosen't work at all, i dont know whats causing this issue tbh, all my settings are set correctly for example this log was not working and it worked then 5m after it stopped working and it will work afterward

[onyx herald]

somebody can help?

i want to create a wellcome and a leave message than the website drop this
i don't do anyithing bad ( i think )

[mighty jewel]

Hello

I need to ask some questions

What are the causes of plaque?

[tawdry ravine]

help maybe??!

[tidal flare]

Daily credits are disabled

[eager geyser]

Hello, I wonder if it always disabled because 3 months ago, I had the same problem

[tidal flare]

Hi, yes it is

[eager geyser]

1 more thing when I try to go to the vote page its keep reloading by itself, and I can't stop it is this an issue too

and when you vote for probot you still get credits or its not working

and I can ask what the ways to get credits because I try the vote and didn't get credits and the daily not working so I don't know actually how to get credits

[weary mountain]

<@&675070424748654593> Hi hi! My mods aren’t able to use any commands in my server but i have mod permissions enabled. is there any way i can fix this?

[thick willow]

hi

can someone help me

[thick willow]

<@&675070424748654593> can someone help

[weak locust]

<@&675070424748654593> how is possible to set like spins of something and the probabilites in a server of discord

[stiff ermine]

<@&675070424748654593> I am facing problems while trying to collect daily credits

[crystal spade]

<@&675070424748654593> everytime I finish the captacha and I'm not robot when I try to collect the daily credits it say error contact the support

[split needle]

currently you can not get credits by any normal mean as daily has been temporary disabled, and we have removed vote reward for a long while already

[split needle]

can they see the commands when typing /?

[split needle]

better to just state your question to avoid wasting time

[split needle]

I don't quite get your question
do you mean like how the /roll command works?

@stiff ermine@crystal spade daily reward has been temporary disabled

[hard stag]

<@&675070424748654593> Our server uses a lot of embedded messages. How do I prune the list in the drop down menu for messages in channels that no longer exist? (We've been using this bot since 2020, so there are probably a hundred dead messages in this list.)
I went to "Embed Messages" page -> Selected an existing embed -> Clicked "..." -> Clicked "Edit Sent Message".

[onyx venture]

hello i need help for my server probot deleted a message for the novel roles and now wont give out roles

[wet root]

hey

i cant access the probot website it says ive been banned

[tender ocean]

<@&675070424748654593>

[torn carbon]

bro someone help me please 😭😭

<@&675070424748654593>

[true fossil]

How can i stop the "auto messages" for when a thread/forum is updated? I still want them sent when threads an forums are updated.

[hybrid vessel]

i somehow got banned from the probot website just by reloading it while doing smth... Why should i do?

i were just doing a reaction role thingy and accidentaly reloaded the website and i got banned...

[dim kiln]

Can't get the starboard to work?

[spiral escarp]

Hi, why is the [membercount] variable not working in the welcome message?

<@&675070424748654593>

[unkempt pine]

<@&675070424748654593>

why doesn't probot delete links in general, but it does in media

i mean block links

[unkempt pine]

it is [memberCount], with Capital C

[spiral escarp]

Doesn't work when you input as text in the image option

[unkempt pine]

i don't think variables work on the image option

[user] doesn't work either

[spiral escarp]

That sucks, wish it did

Thanks

[true fossil]

Hello?

[unkempt pine]

Why does probot block links in media, but not in general chat? there are no ignored channels

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[woeful totem]

Guys, the leveling system of my server dont work, i have used this bot for years and all configurations is right. I need help plis.

System points work, but the roles not work when a people get a lot xp point, the people dont get a new roles.

look others people must get the role to MUITO LOUCO and it dont work

Someone help me? Plis?

[woeful totem]

<@&675070424748654593> help plis !

[unkempt pine]

anyone?

[gloomy wasp]

I got banned from a bot for no reason

[woeful totem]

<@&424428808951824406> ok, but what is it? Is a bug? It will be fix?

[glossy urchin]

<@&675070424748654593>

[glossy urchin]

Can u show me please?

[heavy venture]

can smb help me?

[glossy urchin]

1. Reinvite the Bot: Remove ProBot from your server and then add it back again. This can sometimes resolve connection issues.
2. Grant Permissions: Ensure that ProBot has the necessary permissions to send images. You can do this by checking the bot's role and enabling the permission to send images.
3. Check Permissions: Double-check all the permissions for ProBot to make sure it has the rights it needs to function correctly.
4. Additional Solutions: If the issue persists, try looking for other solutions such as updating the bot or seeking help from the bot's support community. There might be specific settings or updates needed to fix the issue.

Let me know if you need any further assistance and if it worked?

[weary mountain]

yes! they can see commands but when the try to warn or do any other commands for someone probot says “🙄-you can not warn (username)”

[torn carbon]

Thanks but it was an issue with the server logo

[heavy venture]

i cant reinvite😩

[glossy urchin]

1. Use Chrome Browser: Try accessing the page using Google Chrome. Ensure there are no extensions blocking the content, especially ad blockers or security extensions.
2. Try Another Browser: If Chrome doesn’t work, try using a different browser like Firefox or Edge.
3. Check on Mobile or Another Device: Attempt to access the page from your phone or another computer to rule out device-specific issues.
4. Disable Extensions: Temporarily disable browser extensions that might interfere with the page, particularly those related to ad-blocking or CAPTCHA handling.

[glossy urchin]

Just kick the bot and add the bot again to ur server

[glossy urchin]

So everything is fine?

[glossy urchin]

Contact the bot @surreal jetty to remove the blacklist and find out the reason.

[glossy urchin]

1. Check Bot Permissions: Ensure that ProBot has sufficient permissions to perform these actions. This includes permissions like "Kick Members," "Ban Members," and "Manage Roles."
2. Verify User Permissions: Make sure that the person issuing the warning, ban, or kick has the necessary permissions. They need to have roles that allow them to manage members.
3. Role Hierarchy: Check the role hierarchy in your server settings. Ensure that the ProBot role is higher than the roles of the members it is trying to manage. Similarly, ensure that the person giving the warning, ban, or mute doesn't have a role higher than ProBot.
4. ProBot Role Settings: Visit the ProBot website and check the role settings to make sure the role is allowed to issue mutes, warnings, etc.
5. User Permissions: Ensure that the person issuing the warning or mute does not have higher permissions than ProBot or the member receiving the action.

[torn carbon]

yes

[lyric veldt]

Y is my bot offline

[muted yacht]

I did set up the leveling system and it´s working fine

people are getting exp but aren´t the rewarding roles

<@&675070424748654593>

after setting it up like this it worked fine for 1 person

then 2 more people joined the server and it stopped working again

[glossy urchin]

Screenshot please

[glossy urchin]

1. Check ProBot Permissions: Ensure that ProBot has the "Manage Roles" permission. This is necessary for the bot to assign roles to users.
2. Verify Role Hierarchy: Make sure the ProBot role is higher in the role hierarchy than the roles it is trying to assign. If <@&675070424748654593> is higher than ProBot, it won't be able to assign it.
3. Role Configuration: Double-check the leveling settings in ProBot's dashboard to ensure that the roles are correctly configured to be assigned at the right XP levels.
4. Server Settings: Ensure there are no server settings or other bots interfering with role assignment.
5. Reinvite ProBot: Sometimes, removing ProBot from the server and reinviting it can resolve issues with permissions and role assignments.
6. Review ProBot Logs: Check the ProBot logs to see if there are any error messages or indications of why the roles aren't being assigned.

Dont forget to reset settings of probot of leveling system.

[muted yacht]

I already did everything but it doesn´t work at all

[glossy urchin]

Move ProBot's role above the other roles.

[muted yacht]

it´s above everything....

[glossy urchin]

Kick probot and add role above all roles then add probot back and give it to probot

[woeful totem]

<@&675070424748654593> yes, it have been happened

[unkempt pine]

someone?

<@&675070424748654593>

[muted yacht]

I did already but no solution

[glossy urchin]

u can make that on probot dashboard

[unkempt pine]

it should block in general too

[unkempt pine]

there are no ignored channels, so idk why it doesn't block in general

[glossy urchin]

try adding general chat on disabled channel then remove it

And put probot role in the top of roles

Higher role

[unkempt pine]

probot is higher

[unkempt pine]

probot is even higher then admin

and a normal member can send links without it being deleted

/ blocked

[muted yacht]

Honestly
Isn't there an option where a supporter can dm to help?

Im having this issue since 2 days now

[lyric veldt]

@glossy urchin

And y i cant see the ticket section nomore

[unkempt pine]

that worked smh

still weird that i had to do that to fix it

[spare trellis]

help 😭

@supp

<@&675070424748654593>

[brave topaz]

Daily is temporary disabled.

[ocean radish]

<@&675070424748654593>
<@&991458024403255416>
I tried to change image when joining server and this happened
Tava a tentar mudar a imagem de quando alguem entra no server e aconteceu isto

[spare trellis]

yeah tks

[brave topaz]

Your sub has expired.

[brave topaz]

Read the pinned message.

And use #support-int next time.

[ocean radish]

mb, and ty very much

[warm dew]

Hello!!!!!!!!! Does anyone know if I can add roles to members if when they hit a certain level??

<@&675070424748654593>

M

Hi

[lyric veldt]

how is that the case when i have expended the time on my bot. i have 2 month on my bot

[orchid sorrel]

Probot isn't giving people their role once they hit their level despite having all the proper perms to do so <@&675070424748654593>

[warm dew]

I'm pretty sure I've seen it do that in other servers tho.

[lyric veldt]

@brave topaz yall need to either give me my time back on my bot or refund me the money. either way i should be good for the bot. and i believe i talk you directly in the ticket when this was done.

[glossy urchin]

<@&675070424748654593> ..

[warm dew]

Why is the support ignoring? This seems like an actual serious situation

[glossy urchin]

.

[glossy urchin]

Yes

You can

[warm dew]

Oh

How do I do it??

[glossy urchin]

#573048403429425162 you can find it here

[warm dew]

Thanks!!!!!!!

Am I meant to name the roles these?

[glossy urchin]

Here’s the translation into English:

---

How to Enable Role Reactions!

1. Go to the Dashboard and select your server.
2. Then go to the Role Reactions section.
3. Choose the embed message and prepare it in advance from the "Embed Messages" section.
4. Adjust the settings according to your preferences!

I sent u video privately @warm dew

[warm dew]

Light mode

Are you not blinded

[woeful totem]

Someone can help me? =/

[warm dew]

Like everything you use discord?

[glossy urchin]

Srry but #chat-en

[warm dew]

It's all in Arabic

[glossy urchin]

i made all i can to do on helping you …
Wait for English support or use translator and ask there #support-ar

[warm dew]

The video. You sent me. All the text. Is Arabic.

I do not. Speak. Arabic.

[glossy urchin]

Im sorry i dont have english video rn

[gloomy wasp]

help me

[glossy urchin]

But u can enable it and I assist u

[glossy urchin]

You are blacklisted chat to know reason and get help @surreal jetty

[glossy urchin]

Ok

[olive bobcat]

Did the captcha, got this error. Nothing else.

Last time I got this, I waited a week, did it again, still same error.

[glossy urchin]

Probot Daily is off

For some reasons from server **ADMINISTRATION **

[lyric veldt]

@brave topaz can i get a answer please this some bs. i paid for my bot and yet its expired somehow

@glossy urchin can u help with this issue?

[median flax]

How do i set greet channel

[misty oasis]

Hi! how to reset the weekly top?

[vague sail]

@lean badger how do I set the welcome and goodbye channels on my server???

[clever crystal]

I can help ya out in like 12hours if you remind me may forget 👍

[vague sail]

Ok, thanks

[clever crystal]

np

[clever crystal]

Need help with setting up a welcome channel?

[hidden flint]

Dashboard wont work right now anyone else having issue?

[woeful totem]

<@&424428808951824406> [English] will be here today?

[obsidian meadow]

I was curious how each level's rankup exp is determined. In the server I am in we're trying to guess how long it would take based on the current top talkers.

I tried to do some analysis but it appears to get funky after level 50? I am curious how this goes about

I only have data points for 50-54 and I am curious about this.

I'm willing to share what data I have now

[open gull]

How do I give people roles when they join my server

Like auto-role

<@&675070424748654593>

[brave topaz]

Where is ProBot role?

[brave topaz]

https://docs.probot.io/docs/modules/auto_role

[brave topaz]

https://docs.probot.io/docs/modules/welcome

[brave topaz]

Can you elaborate please?

[brave topaz]

The XP is awarded to users with a randomized amount after a cooldown period whenever they send text messages. Each message will contribute XP, but once a message is sent, there is a cooldown before the bot resumes awarding XP. During this cooldown, any subsequent messages will not count towards XP gain, regardless of their length.
I'm afraid there are no more details we can share.

[brave topaz]

That's not possible.

[brave topaz]

I'm looking into it, be patient please.

[brave topaz]

https://docs.probot.io/docs/modules/welcome

[obsidian meadow]

No that,

I understand. I was curious about how the level up XP amounts were calculated. Because I noticed that at some point at around 25? It's about the same amount to level up when it's in the 50 range

[woeful totem]

here, it is "roles"

[hoary basalt]

how do i view top 10 instead of only 5
i type /top text it still show me the same thing instead of more list.

[brave topaz]

Can you try to configure the leveling module from scratch please?

[brave topaz]

That's not possible.

[nocturne blaze]

morning! i’m having issues with my premium bot randomly not logging.. i’ve kicked it as instructed (it worked for about an hour) & now it’s not logging again lol

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[wintry idol]

does anybody know when the daily is gonna be back up?

[brave topaz]

There's no estimated time for that.

[unkempt pine]

<@&675070424748654593>

[unkempt pine]

i use alliasses for this

[plucky crystal]

@brave topaz can i make the probot post deleted messages and show all logs?

[muted yacht]

I'm still having Problems where the bot doesnt give the rewarded roles but people do Level

And yes the bots role is above everything

[random slate]

hello

[split needle]

make sure to have the "type" option included in the command

[split needle]

you can set up the deleted messages log from the dashboard

[split needle]

are the reward roles for text or voice levels?

[split needle]

daily has been disabled

[random slate]

aw really

i didnt know that

[muted yacht]

yes the bot doesn´t give the roles at all

the leveling works fine but no rewarded roles are given

and like I said

the bot is on top of every other role

[split needle]

answer my question first

[muted yacht]

yes the voice and text roles

or better said level roles

[split needle]

I have no idea what are you talking about even as your latest message was not even answering my question
if you set the reward roles as both text and voice, users will have to reach both the required levels in order to get the roles assigned to them

[rigid kraken]

how can i fix this?

[muted yacht]

I did set it up like this and nothing works

[split needle]

daily has been disabled

[rigid kraken]

will it return?

or disabled forever? ;c

[muted yacht]

I also tried multiple roles to solve the problem for like

lvl 1 voice or lvl 1 text and not even that worked

[split needle]

if the reward roles are for voice only, users will need to have their text level updated so the bot could update their roles

[split needle]

it is temporary disabled bit there is no information if it will be enabled in the near future

[rigid kraken]

okay thank you hope the best for you and thank for the hard work

[muted yacht]

so they NEED to text in order to be unlocked for the rewarded roles ?

[split needle]

yes

[muted yacht]

ahhhhhhh wow

okay thanks alot

I will test that

[split needle]

also we have german support so you can use #support-int in the future

[muted yacht]

I thought if you set the text lvl on 0 you could get the rewarded role without having to text

[muted yacht]

alright

[split needle]

it should be like that, but the developers are still experimenting it to not making it too buggy on the code base

[long prism]

تط

اشلونكم

[nocturne flax]

excuse me i applied for the aily gift but it told me to text the support

I don't actually know what's the problem i verfitified on the human test more than once what should i do

[long prism]

.٠

[nocturne flax]

#support-en

can the support help me asap?

[sterile finch]

just paid on manage premium - says something went wrong???

[agile sparrow]

I'd like to exclude some channels from the creation and deletion logs. How can I do that?

[peak meadow]

<@&675070424748654593>

[unkempt oyster]

why im black listed?

[brave topaz]

Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)
• Using a bot or its name to promote external bots

You can appeal by sending a DM to @surreal jetty

We cannot help you, sorry.

[unkempt oyster]

i dont know any of these

to day first time using

credit

[brave topaz]

This can be discussed in @surreal jetty DM, thanks.

[brave topaz]

That's not possible with ProBot sorry.

[brave topaz]

Can you send a screenshot of the error please?

[agile sparrow]

understand and thanks for support

[brave topaz]

#chat-ar

[brave topaz]

Of course.

[brave topaz]

Daily is temporary disabled.

[rough patio]

How i can make probot make levels in one channel?

[unkempt oyster]

what i can trade credit for

[rough patio]

Pls help

[brave topaz]

Buying and trading credits is not allowed.

[woeful totem]

<@&424428808951824406> [english] i did it, and not work, someone help me?

[brave topaz]

https://docs.probot.io/docs/modules/level_system

[unkempt oyster]

i mean what we use credit for?

[brave topaz]

Alright. What happens if you disable the remove with higer reward option?

[brave topaz]

You can buy:

• Profile backgrounds https://probot.io/store/profile
• Profile badges https://probot.io/badges
• Rank card backgrounds https://probot.io/store/rank

[rough patio]

Thanks!

[vague sail]

HELLO

[brave topaz]

Of course.

[brave topaz]

Hi there. How can we help you?

[vague sail]

Idk

Just wanted to say "HELLO"

[brave topaz]

If you don't need help with ProBot, head to #chat-en, thanks!

[vague sail]

Actually I do need help with something. Is ProBot what makes it so when someone joins the server, it greets them in a specific channel? Same with when someone leaves?

[brave topaz]

That's possible with ProBot, yes.
https://docs.probot.io/docs/modules/welcome

[nocturne flax]

I need help with creating a goodbye section can anyone help?

[peak meadow]

<@&675070424748654593>

[final parrot]

This has been over a month now, and still seems to be unresolved.

[brave topaz]

https://docs.probot.io/docs/modules/welcome

[lean hollow]

hello

this REP option how does it work

this

mhm

<@&675070424748654593>

sry for the ping

[sweet pilot]

hi

@sweet pilot

[brave topaz]

Rep stands for reputation points. It's just cosmetic and basically shows how popular you are.

[brave topaz]

Hello. Do you need help?

[lean hollow]

ya but like can i give people ?

the points ?

[abstract agate]

to whom it may concern, I'm trying to revise or pull up warnings but it doesn't show up and the warnings only display in the server. Is there a way to refresh the shard im in?

[sweet pilot]

غث ه ىثثي

hi

yes i need help

[brave topaz]

State your issue or ask your question then.

[sweet pilot]

ya know the credits

daily rewards

[lean hollow]

can u put the amount of points i would like to give ?

[brave topaz]

With a membership https://probot.io/memberships

[brave topaz]

We'll look into it.

[sweet pilot]

When I claim the credits its says error

[lean hollow]

so with this option i cant ?

[brave topaz]

Daily is temporary disabled.

[brave topaz]

If you don't have a membership no.

[lean hollow]

oh i see

[sweet pilot]

ohh

[lean hollow]

ty for ur help

[brave topaz]

Np.

[sweet pilot]

tysm

[abstract agate]

Thank you, your response back is appreciated

[brave topaz]

Hi there. Do you need help?

Use your main support language support channel please, #support-ar

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[obsidian night]

would it be possible to remove the DMs with the bot because there are many servers in it and I hate these messages to appear

[brave topaz]

No, that's not possible. You can close your DM with ProBot though.

[nocturne flax]

😡

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

[nocturne flax]

Alr

👍

[amber salmon]

What does the bulk ban do?

[blazing ore]

Is there some special way to do this or are embeds just not recommended for images and usernames?

[fathom void]

I just got the same error 😭

Is this common or something?

[vivid crater]

I'm facing this error

[brave topaz]

Daily is temporary disabled.

[brave topaz]

Just wait as I said then.

[brave topaz]

What do you mean?

[blazing ore]

Look at the embeds in my screenshot, they dont work with the tag arguments on the dahdbaord?

I get the user ID for author and the image doesn't load that was reacted for the starboard

Also the link is not hyperlinked

[proven cave]

hey mod I wanna help of

for problem happen when I use rank an other server boy say ❌ The module of the command is not enabled

whwhy happen ;-;

[sweet pilot]

when I transfer cerdits it says error please contact

[sweet pilot]

im facing this problem

[brave topaz]

Discord limitation

[sweet pilot]

look

[sweet pilot]

im facing this problem

[brave topaz]

You need to enable the leveling system from the dashboard.

[sweet pilot]

how

[brave topaz]

1. Reposting your question won't make us respond sooner.
2. The answer to that problem is right below that message. Daily is temporary disabled.
3. This message wasn't for you.

[sweet pilot]

when it will be enabled

@brave topaz when will the daily will be enabled

[sage flint]

Nothing or you sent too many request

Just wait for about 15-20 minutes and try again

If it still occurs after that time, then clear you cookies

[sage flint]

There’s no estimated time on that

[sweet pilot]

Someone pls answer

[sage flint]

Literally one message above

[sweet pilot]

Oj

Oh

So why what should I do to claim the credits

Cuz my friend told me I can use it without Nitro

Can someone convert Credits to me without nitro?

????

@sage flint

[sage flint]

Nothing, it’s disabled you can’t claim it

And nitro have nothing to do with credits

[sweet pilot]

Oh

So its disabled globally

@sage flint

[sage flint]

Yes

[sweet pilot]

And how can I get credits then? @sage flint

[sage flint]

At the moment you can’t

[sweet pilot]

Uh ty for your help

[hard oriole]

Hello there, I'm having issues with live twitch notifications. It seems that I can't save the changes. Can someone please help? Thanks in advance!

[brave topaz]

That's a known issue, will be fixed at some point soon. Sorry for the inconvenience!

[merry torrent]

getting auth error when trying to invite my premium bot

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[toxic edge]

hey i didnt tell probot to do colour roles, but how do i get probot to do diff colour?

[runic reef]

Why I got blocked on the site probot

[brave topaz]

See the pinned message please.

[runic reef]

the problem seems to have been solved

[glossy heath]

@north hill Hi

[brave topaz]

Alright, let us know if you need additional help!

[brave topaz]

Hiya! Head to #chat-en if you don't need ProBot support.
-# Thank you! 🙏

[sweet pilot]

Hi

I have a problem

When I claim the daily credits it says error please contact support

@brave topaz

[brave topaz]

We’re not going to answer your question for the third time. If you don’t need help, head to #chat-en. Thank you.

[sly pumice]

do yall support the spray games bot ?

@brave topaz

[crisp gale]

Hello. How can I add to my log this line with a person, who have done something?

[sage flint]

Hi, this is premium only thing

[crisp gale]

thanks

[restive fox]

Hey there! I'm tryying to see if theres a way to set up probot to automatically ban someone if they select a certain role. Is there a way to do this? I'm looking at Moderation and the /ban function at the moment but my brain is soup trying to understand how to make it work. Am I able to do this? Is this the right method to do it? Am I way off base?

[ancient slate]

So like this

When someone gets level 30, they'll remove the level 10 role right?

The lower ranks when they get the higher ranks?

Is this the correct setup ?

[restive fox]

No - what I'm trying to do is set up a bait role for bots to click. And if they click the I am a Bot role, it automatically bans them.

[restive fox]

Figured it out! Nvm!

[fringe fulcrum]

How do you get probot to notify you when a member leaves and joins your server

[glossy urchin]

<@&675070424748654593>

[muted blaze]

no more french support 😢

[hexed nexus]

Correct, ProBot will remove lower level role when user gets better one.

[hexed nexus]

https://docs.probot.io/docs/modules/welcome

[hexed nexus]

You can’t do such a thing.

[muted blaze]

can someone help me please, i would like to use the autoresponder option in order to indicate which vocal channel to use in my server but the bot use a lot of characters

is it possible to remove everything in the green box and just indicate what is above ?

[brave topaz]

How are you mentioning the channels?

[muted blaze]

left click and "copy link"

[proven cave]

Alright

Thx

[proven cave]

I wanna ask u is this for free bc it's type 0.00$

[brave topaz]

Try with <Channel Link>

[brave topaz]

The total is $30.00 😄

[proven cave]

It's type ~30.00~ 0.00$ :/

I didnt got it fr

[proven cave]

I don't have the 30.00$

[muted blaze]

yep i tried it works ty !

[rough garden]

Hey i tried to renew my subscription through paypal and it went through but nothing happened, it just says its still ended.

[glossy urchin]

<@&675070424748654593>

[sacred prairie]

hello

What is this?

[weak kraken]

Hello, I would like my people to have click on a emoji before they are grated access. How do I do this?

[ocean plank]

i want to play music

with /play

[maiden sierra]

how do i make it so that when someone joins it automatically assigns a role

[brave topaz]

Np!

[brave topaz]

Not my problem

[brave topaz]

ProBot doesn't have a music system.

[brave topaz]

https://docs.probot.io/docs/modules/auto_role

[brave topaz]

https://docs.probot.io/docs/modules/self-assignable-roles

[brave topaz]

Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)
• Using a bot or its name to promote external bots

You can appeal by sending a DM to @surreal jetty

[agile sparrow]

how much xp need to get level one ?

[sacred prairie]

Is there a solution to get off the blacklist?

[brave topaz]

Where?

[brave topaz]

Read the last part of my message.

[honest sorrel]

hello

i think i may be blocked for failing the verification when trying to install probot i went through it too fast and didnt pay attention to the images. is it possible for me to appeal

[warm sinew]

I've been checking often for over a week trying to collect credits I know y'all said it's temporarily disabled but when can we expect it to be back up if y'all don't have an answer I understand i'm just curious :>

[brave topaz]

Daily is temporary disabled.

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

[brave topaz]

There's no estimated time for that, sorry. Though you have to possibility to get credits with a golden/diamond membership.

You can set aliases for those commands from the dashboard.

There's nothing to fix. And no, there is no estimated time to re-enable this.

[honest sorrel]

Thank you but it’s still not working

[slate acorn]

Is it possible to somehow update the experience on the server and have it assign roles itself, for example, after the unban, the experience is preserved, but the roles are too lazy to give out?
(Ping pls)

[unkempt oyster]

dose probot play music?

[sage flint]

no

[sage flint]

roles will automatically update as soon as the user reach next level

[pale venture]

probot is down

[honest sorrel]

Hello I’m still having trouble

[brave topaz]

Can you send a screenshot showing that it is physically offline on your server?

[brave topaz]

Can you show me what exactly happens please?

[honest sorrel]

This is what happened

[brave topaz]

Try accessing it from here:
https://probot.io/dashboard

[primal cliff]

The only images channel feature isn't working

It's not deleting text

[honest sorrel]

thank you, i was able to invite the bot

[rough garden]

Im trying to renew my premium bot but the button is not working and i tried subscribing with the new monthly subscription with paypal and nothing happened.

[wintry depot]

how to i add more roles to self assigned roles to current embedded message? I've added more roles but its not updating

[vivid berry]

hello, how could i open a ticket?

[sage flint]

Tickets are for premium users only, feel free to ask your question here

[sage flint]

Just add next emoji/button/menu option and attach a role to it

then save changes

[sage flint]

I see you managed to do it, right?

[wintry depot]

I'm using the selector method and ive added the roles to it, but it doesnt update on the message

[sage flint]

May i see your config?

[wintry depot]

this?

[sage flint]

Try to add one more option, then save changes

as long as bot have access to the selected message, it should update after saving changes

[hardy sundial]

hi, change logs on my server didn't respond

any ideas why?

[wintry depot]

didint work, and i havent change any permissions

[woeful totem]

<@&991458024403255416> como eu arrumo isso? Não está funcionando, as pessoas não estão ganhando xp como deveriam, pessoas não ganham cargos corretamente.

It's dont work, the people dont get xp correctly. <@&675070424748654593> .

no one help me a long time about it. the people dont gain roles correctly.

[brave topaz]

#support-int please. 🙏

[fast viper]

#support-int

[rough garden]

It did but it gave me another premium bot instead of renewing the old one

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[opal cedar]

How to check my points left?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[calm wind]

Hey just wondering, we've set up the levelling system and when you reach a certain level it should give you a role, but it does't work, anybody know how to fix this?

[noble scarab]

for levels, can i make it so it dms the person that like ‘hey u levelled up’ ?

[calm wind]

Yeah u can on the website

But I'm still struggling on that

[noble scarab]

it says text levelling up channel but it doesnt say dms

[calm wind]

Scroll down a bit

[noble scarab]

thank u sm

[vivid berry]

ok uh
so how do i export the user's level file like json file

[long creek]

Just gonna ask a question how can i transfer the bot to another channel like set channel

[unkempt pine]

probot has delay?

i updated roles for members and it doesn't show in logs

[rancid locust]

Hi i need help I already paid the bot but I cant find where to invite

<@&675070424748654593>

[sage flint]

That’s not possible

[sage flint]

https://probot.io/premium/manage

[rancid locust]

this shows

[sage flint]

What do you mean by transfer bot?

[sage flint]

I think the payment is not fully processed yet

Wait a bit and try again pleas

[rancid locust]

okay thanks will be back in an hour

[long creek]

It's like a set channel on leveling up transfer it on another channel when someone leveled up

[sage flint]

You can do this on the dashboard in the leveling module

[rancid locust]

how long does it take for the bot to get into my account?

[long creek]

Ok thnx

[rancid locust]

hi the bot is still not in my account

[sage flint]

#1269196955452571680

[woeful totem]

<@&675070424748654593>

if a person dont earns points to up text lv 1, this people dont earns the roles the positions referring to the voice points.

A Need a help, someone can help me?

[paper thorn]

my profile doesnt work

[brave topaz]

I believe you have requested help multiple times, but it's important to use the channels correctly. If English is not your primary language, please go to #support-int and describe your issue in Portuguese. Make sure to use only one language for your explanation; otherwise, you might be redirected back here, and we won't be able to assist you effectively. Thank you for your understanding and cooperation.

[brave topaz]

Can you elaborate please?

[stoic pond]

Hello there, may I know when will you people enable the daily again?

[livid hearth]

there’s no eta about that case, sorry

[stoic pond]

Thank you for your response, Have a good day.

[livid hearth]

have a lovely weekend

[arctic wave]

When I join this bot, this thing appears

ProBot

[peak meadow]

<@&675070424748654593>

[brave topaz]

Head to your main language support channel please. #support-ar

[obtuse bear]

When the daily reward will be back?

[arctic wave]

It's not a question of language, the most important thing is support

[brave topaz]

There's no estimated time for that.

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.

Please head to #support-ar next time.

[arctic wave]

Okay thanks

[round salmon]

why ?

<@&675070424748654593>

[tidal flare]

Hey, wait about 30 to 60 minutes and try again.
Or disable your VPN if you got one

[round salmon]

how much probot prem ?

[tidal flare]

you can see this thanks to https://probot.io

@round salmon

[arctic wave]

Is this problem normal and there is no harm?

[tidal flare]

there is no consequences having this problem, it's totally fine

[muted ruin]

I have been banned for more than 3 months now, support said it’s a general issue and would be fixed, but 3 months and nothing happened <@&675070424748654593>

[livid hearth]

hey, may you elaborate please ?

[left breach]

<@&675070424748654593> We don't have two tappers working on the server and the rest is working, tell me why...?

[brave topaz]

#support-int

[left breach]

.

[sage flint]

Your message makes no sense, please use support channel in your native language #support-int

[woeful totem]

I just wanna help, and no one talk me about it. Someone here to help? No one to try solve it

[nocturne flax]

@errant moat

[nocturne flax]

I am his translator

He has a problem. He says it in Arabic and I translate it

We'll start

quickly

[sage flint]

That's English channel.

#support-ar

for arabic

[nocturne flax]

ty

[glacial crown]

edit: this appears to be resolved
uh I was doing work on a server I'm an admin in, and probot stopped working and isn't let me log in via discord... just sort of hangs? Status says all is good

just kinda stays there...

[open wraith]

how can you change ur level in voice chat or text with probot?

[desert hearth]

i need help support

[desert hearth]

hello support

[woeful totem]

if a person dont earns points to up text lv 1, this people dont earns the roles the positions referring to the voice points.

A Need a help, someone can help me?

I just wanna help, and no one talk me about it. Someone here to help? No one to try solve it

[sage flint]

/serlevel

[sage flint]

Don’t say „I need help” or anything like that. Just ask your question

[sage flint]

What’s your native language?

[wintry depot]

why is the self assign roles go buggy? if you add to many it just doesnt apply to your embed. and you cant edit it after its been added.

[woeful totem]

english and portuguese.

[dull carbon]

I decided to help a friend with logs in Probot for some strange reason after some time the bot does not write some logs in the text channel at all, although if you create a new text channel and move this one there so that it sends there like deleting messages, etc., but there it works great very strangely, although I do not want to delete the old text channel.

Although before the bot worked perfectly well, but now some strangeness has appeared, although I went into the logs, I turned on everything that I need.

[nocturne flax]

I was trying to play music with the bot but there’s no “/play” command, am I doing something wrong?

[glossy ferry]

<@&675070424748654593>

[glossy ferry]

ProBot doesn't have a music system now..

[glossy ferry]

try delete a log webhook..

[drowsy falcon]

the bot isn't giving level xp. I have it turned on, all the roles and rewards are set up, i dont have any no xp channels. But nobody is able to get past level 1. It's an extremely active server as well so it's not a lack of messages...

[full lynx]

Hey I am new to pro bot and I have hit a dead end

<@&675070424748654593>

[drowsy falcon]

oh also we're somehow losing xp???

[drowsy falcon]

<@&675070424748654593>

[lone wyvern]

Trying to get my bot to ignore mods but it keeps responding to us even tho it’s an ignored role?

[dull carbon]

Well, okay, I'll try to do this if I find it, of course.

[lone wyvern]

Nvm I’m gonna use Dyno bot for that

[high vector]

ترا فيه دعم للعرب يا احمد #support-ar

[vivid berry]

if i upgrade to premium?

[void jacinth]

Hey, for whatever reason neither of my voice or text xp doesn't raise up no matter how much I write or hangout in voice

It used to work, and then I set higher xp using /setlevel command, and since then it's stuck

Is there fix to this?

I can't be asked to rejoin the server since I'm admin there

[unkempt pine]

<@&675070424748654593>

[unkempt pine]

since they get level 1 they can't get exp anymore bc you have it selected in '' No XP Roles ''

[cold oyster]

I want when the user reaches level 10, how can I change the new role?
how to auto role it?

[unkempt pine]

<@&675070424748654593>

[unkempt pine]

Probot should be above the level roles and needs perms for manage roles to give the roles

[split needle]

you may need to explain where are you being stuck at so we can actually help you

[split needle]

disable the logs module from the dashboard, then remove the bot's logging webhooks from the logging channels' setting - integration, enable the logs module back after that and let the bot recreate the webhooks

[split needle]

we don't have that feature even with premium subscriptions

[split needle]

may you check if you are having any no xp role?

[void jacinth]

uhh i dont think so

or do i have to see that from probot website

[split needle]

go to https://probot.io/dashboard, select your server on the left side, go to leveling system, scroll down a bit and you will see the reward role list. from there you can add roles and add the required levels as you want. more information about the feature you can find on https://docs.probot.io

[void jacinth]

ohhh i have muted

right

thanks alot man

i really appriciate

it

[unkempt pine]

yes @drowsy falcon

[drowsy falcon]

Thank you sm!!

Apparently I cannot read 😂

[unkempt pine]

np

[honest vault]

How i can decor like this

Like add emoji to level up notification

<@&675070424748654593>

[nocturne flax]

my probot does not send the message when user join the server

[ancient slate]

Hey

Bot is not giving level roles to people

Hey

This setup means to get a role user to be level the respective levels in both text and voice?

Or just in text or just in voice works too

@split needle hello

[plush notch]

hello guys it's been 1year im blacklisted how i can remove it ?

<@&675070424748654593>

[sage flint]

Hello, you can't

[sage flint]

In both

so probably that's why your users are not getting rewards roles - they reached only one of these levels but need to hit both

[sage flint]

Hello, show me your config

[sage flint]

you need to provide it like this !animated_pro
To get this simply put \ symbol before the emoji, send it on some channel on your server, copy the result and past into bot message

\ - like so

[ancient slate]

Is it possible that I can set same rewards in two different categories, one time in text separately and once in voice

The same level roles?

When I do this, it says "in position" on website dashboard

😭

[sage flint]

Just add same reward role twice - once with only text required and once with voice only

[ancient slate]

When I do this

It says in "in position"