#support-en
1 messages · Page 173 of 1
is it just my server or probot isn't doing what it should do ?
didn't give the new members the member role that i specified and when someone joins it it does send the message with the image but no profile pic
nevermind it worked again
command doesn't work /clear
help, I think everything is good
What can i do? (I'm from Poland)
For polish help, #support-int
Ok sorry
No it's fine
Is there a salary or salary for interacting on the Pro Bot server?
Getting this when trying to delete a mod action on someone account
Hello how I can reast top months
<@&675070424748654593>
Hello , explain more your issue.
Is this issue still right now ? , that usually being from do a lot of requests so fast without waiting.
You cant to reset top months your server , it resets automaticly every first day of months in 3 am (Saudi arabic Timezone).
yes
just tried again, pressed delete only once and the same error happened
Why I can’t reast 🤔
I can't claim the daily reward and I can't connect to view the settings of my server. It says that I'm blocked from the server, what happened?
Daily reward is temporary disabled. Can you send a screenshot of what happens when you access that specific server please?
what can i do... : Discord REST Error[10008]:Unknown Message - showing deleted user.. and i will keep the date of the message.. now is showing deleted user.. is this possible? thx for help..
We noticed that you are a premium user, for faster response go to #premium-support
can someone help me figure out how to configure levels..like in specific channel (already made), and the level up message itself.i have never done this b4 🤞
huh
Why logs not working as well?
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
What do you mean?
thank u:3
Known issue with Prime bot, sorry for the inconvenience.
How to fix ?
The developers will fix it at some point soon.
Aiight thx
Of course.
hhow do i make sure that the leveling thing is set up and will work 💔 i dont see a save button on anything im very doubtful about my work sometimes
wait nevermind i just realized i was on arcanes website. sorry🤞🤞
No thing
He mean , who is the owner of server
Hello I was reconmmeded by one of your staff to rebind my payment method before my yearly trial renews. Ive looked on the website and I can seem to figure out how to do it
I wrote this in a ticket filed a few days ago but no reply
We noticed that you are a premium user, for faster response go to #premium-support
@fast viper hi i need help please
<@&675070424748654593>
thanks for tag ❤️
#support-ar
Do you need help?
Daily is temporary disabled.
The top month is reset automatically.
How I know when reast it
Every month
Okay thank u a Lot
This for now, before it was a message from cloudflare saying that I was blocked.
Click here and check if it works.
Np.
I have been having a problem with the daily rewards for about a week now, what should I do?
Why was I blocked? I just minimized my browser and used a discord, when I came back I saw this message.
Where can I find the site owner's email?
<@&675070424748654593>
Daily reward is temporary disabled.
Wait for a while (~30-60 mins) before trying to access the site again.
Ok, thank you
I was blocked yesterday at about 11 pm. Today it's 12:26 am. and I'm still not allowed in
Try using another browser.
Np.
I tried with OperaGX and Google Chrome. Also tried from the phone. Always the same
Then you will have to try using a VPN.
hey when I try to claim my daily credit it just gives me an error and tells me to contact support
then the number of days left changes to : NaN:NaN:NaN
Thanks for the help. Now I will constantly sit with vpn🫡
Daily reward is temporary disabled.
The block will probably end in a few hours, but you can use a VPN in the meantime.
Ok, thx🤝
No problem.
oh okay thx
Hi,
I just started to use the probiotic and wanted to use reaction roles on my server aswell.
Sadly it seems not to work. I says I need to pick a message but I don’t know where I can create them :/
<@&675070424748654593>
In embed messages module
Create a new message, personalize as you want, send it and then you will be able to select it in the self roles
I was in there a made a test message and saved everything but it still doesn’t really work
Did you send it?
Okay, I found the failure. Thank you. I didn't even saw the send new message x.x
👌
how do i make pro bot say welcome or something on a certain channel ?
Welcome and goodbye messages play a vital role in establishing a welcoming and engaging community on your Discord server. These messages can make a new member feel valued and provide a sense of belonging. Similarly, when a member leaves the server, a well-crafted goodbye message can create a positive impression and show that the server values th...
Greetings! Hope your day goes well.
I have been running a levelling system on the server lately, and currently seem to be a bit dumbfounded by something.
As firstly initiated levels, did not expect for the community to be that active in a short amount of time!
Therefore I rearranged the settings to look like this
Many players already got Virtuoso and Maestro role by the previous leveling requirements.
The main question is:
Is there a command that can rebalance the roles of everyone (without deleting their XP)?
Or, having to do it manually one by one.
And if so, according to this table here, how much XP is:
Message levels:
Lvl 10
Lvl 20
Lvl 50
Lvl 80
Lvl 100
Voice chat levels:
Lvl 5
Lvl 10
Lvl 25
Lvl 50
Lvl 80
Thank you in advance on whoever is willing to help!
hallo, i have an issue in make a response in embed... I CAN'T MAKE A RESPONSE + MY INTERNET IS PERFECT
Hi, try to do the same thing on a PC
I did... nothing happened
@tidal flare
Anyone else having issues accessing the ProBot Dashboard currently?
Must be down or something, not sure
Stick to #support-ar, thanks.
Can you elaborate please? And check if ProBot is online on your server.
How do I check the status within my server?
I tried to go into the online dashboard and it won't even load up or allow me to login or do anything, I will try again to see if it is differnt this go around and send screenshots
A member in my server tried to load their rank card, but the bot just stated the user could not be found. From the leveling messages, it seems my member would be level 4. When we tried to load their profile, we got a downloadable file that was just a gray picture. What's up?
Please ping in reply.
Edit: member leveled up and the issue seems resolved.
How i get german support
#support-int
Pls fix logs asap 
We noticed that you are a premium user, for faster response go to #premium-support
Hi, when I use the probot, the autobot in there for bad words doesnt work
found a security issue that lets you still acces the bots dashboard and also change stuff of servers you arent actually no longer on but previosly where and had admin acces before you got banned
just wanted to report it so you guys can fix it
send me $40 and i’ll help you
Lol
wtf X)
I am unable to get daily credit amount I started using pro bot yesterday
Its down for normal users but still available for gold membership and diamond membership
Oh ok
Thanks
np
Why cant I collect my daily reward I js started using the bot and am confused
It says error contact support after I do the bot captcha
Daily reward is temporary disabled.
Hi there. Please read the channel topic to avoid moderation.
Don't chat here unless you need help, thanks.
We'll check it out. What exactly is happening, can you still see the server in the list?
Hi there - sorry for the delay. Is this still an issue?
yes and i can even still full acces the entire dashboard
(even through i am no longer on that server after ca. 3 days)
how ever what i asume is that its releated to the website ether not checking if the user is still on a server when trying to acces the dashboard of one or a cookie/cache releated thing since it only applies to the browser that i have used while i was still on the server since if i login via a diffrent one it doesnt show them
What happens if you log out and log in again?
havent tried that since i wanted to keep as much possible information locally as possible for you guys but i can try it with a quick test server
Oh ok
yea seams like a soon as you reload the website it throws an error and removes them but otherwhise if you dont it wont remove them
which is odd since in this case a pc restart isnt counted as a reload since there still stay after that
also another thing i noticed even when there remove the bot after you where kicked or banned from the server you can just simply readded it to the server
Thank you very much
is the daily still down?
Hi when I used the dashboard and updated the dashboard I was blocked. And this for the second time. What should I do?
<@&675070424748654593>
If you have a golden/diamond membership you can use the /daily command. Otherwise yes, it's disabled.
Wait for a while (~30-60 mins) before trying to access the site again.
Don't ping individuals for support next time, otherwise you'll be moderated. Can you elaborate on your issue please?
How can I help you?
Okay thanks
i can't claim my daily reward
No problem.
Ok
This picture
Please read here. Also, when pinging for support next time, please state your issue or ask your question.
thanks
Apologies, any response to this?
hi.
i have been away from discord for a long time and today when i tried to claim my daily reward i got this error. and i have tried it on another browser same problem
@tranquil axle don't ghost ping the support role.
Np.
Wait for a while (~30-60 mins) before trying to access the site again.
Daily is temporary disabled.
yooo
question
When probot says "send an image with text message" for welcome and goodbye, does that mean it dms the image with the welcome message being sent to them?
my luck is.....just wow
<@&675070424748654593>
how am i going to get credits when the daily reward is down?
<@&675070424748654593>
You can't claim your credits for now, you'll have to wait
ik but how am i going to get credits
is there any other way
Like I said, you can't. There is no other possibility
to get credits
thanks that was helpful
I know it might be annoying, but you need to wait until daily credits are back
Though you have to possibility to get credits with a golden/diamond membership
i'll reword the question...is there a way to also send a picture with the welcome dm sent to new members?
):
Daily credits are disabled
Why?
Management decision
ok
Sorry , just wanted to help
payment
You're more than welcome to help, as long as you follow the established rules.
You can't buy credits, and don't ping individuals for support next time please.
He probably meant: how can i buy probot premium/prime but with credits
Hello
Anyone have advice for Probot blocking redirects message links? I turned off Probots auto mod on the website, didn’t seem to work. It’s a fairly small server (less than 100 people) so it’s not a huge issue just an inconvenience
what to do?
Hi, Daily credits are currently disabled
P
Dashboard > Your server > Leveling system.
Daily is temporary disabled.
Do you need help?
Why?
There's no estimated time for that.
Management decision.
Ok
<@&675070424748654593>
Yes?
No worries.
How do you setup variables in the welcomer in the text section in the image?
<@&675070424748654593>
For member count, I mean.
nvm
Welcome doesn't work suddenly how can I fix it?
Hello, I'm unable to send an embed message to a channel, it stopped working after the first one. 👀 Any ideas?
bruh why do enabled roles still cant use /rank and only mods
Daily is temporary disabled.
State your issue or ask your question, the next time you ping the support role for no reason you will be moderated.
Show me your setup please.
<@UsetID>
Can they see the slash command?
If this is still an issue show me the message you're trying to send please.
nevermind im stupid mb
how i can buy?
hi
Hello. Does anyone know how to solve this problem?
You can't.
Hi there, do you need help?
If you notice ProBot sending blank messages when you use a command, ensure these options are toggled in your client settings:
https://i.imgur.com/8f71Fx5.png
i cant get probot to give people reward roles
hi
i have a problem with daily reward
any one can help me with it
<@&675070424748654593>
Daily reward is temporary disabled.
Verify that ProBot's role is above the one you are trying to assign and that it has permissions to do so.
how i can do it
Do what? I wasn't replying to you.
As I said, daily is temporary disabled.
oh sorry
ok
it just started working randomly
No worries.
Glad to hear, let us know if it happens again.
ok so if i set someones level to a reward level, they dont get the role
it only gives someone the role if there is a placeholder level 1 reward role
but if i dont have the level 1 reward role, no one ever gets a role even if they reached it naturally
Show me your setup please.
Wait for a while (~30-60 mins) before trying to access the site again.
It’s been 2 days
Hello i have like this problem but when I entry form the og bot when I entry form the bot from this server its work idk why
Is it possible to apply for technical support?
We’re not looking for new staff members at the moment
Thanks.
reported almost 2 month ago, still no solution?
Yes
State your issue or ask your question then.
Why did i got blacklist?
I was offline for 3 days
And i opened and i found that i got blacklist
If it functions properly without the image, please upload an identical one that is under 1MB in size.
DM @surreal jetty please.
Not answering me
Just said from where did i got them
Please be patient. All of us are volunteers.
how do i give someone access to the bot dashboard without giving them admin to server?
Look
That's not possible.
Don't ping individuals for support next time to avoid moderation. Daily is temporary disabled.
oooffff. that is a big security risk requiring admin to server
ok thank you
When will he get better?
There's no estimated time for that, and use your main support channel (#support-int).
Ok
question/problem: sometimes the welcome/goodbye message works, sometimes it does not (specifically the goodbye). Issue is random....we get no user inserted into the message. is there something I can review to troubleshoot?
cannot select rewarded role for leveling system, attempted both on mobile and desktop, bot has admin
Thank you.
Do you mean unknown-user?
Show me your role list please.
yes. we obviously want to know the username (when they leave our discord) , but often, it shows up as unknown.
Unfortunately, there's nothing we can do about it. This issue is on Discord's end. When your client fails to cache the user, it displays as an unknown issue. This occurrence isn't unique to ProBot, iit affects other Discord bots as well.
thank you kindly.
if I only insert the message it doesn't start anyway
We noticed that you are a premium user, for faster response go to #premium-support
Hello, I've been using ProBot for a long time and I'm pretty much familiar with the most features. The problem I'm having is, my users can't access ProBot commands even though I already enabled access and gave permissions. Also put necessary channels and roles into "enable channels" and "enabled roles" in the website. Can someone help me?
hi 🇳🇪
Had this issue for almost 2 weeks
Np.
any help?
Don't send MP3 files here, state your issue or ask your question if you need help.
Daily is temporary disabled.
Do you need help?
Check ProBot permissions then. Also, who's joining the server?
Daily is temporary disabled (management decision). If you have a golden/diamond membership you can use the /daily command. There's no another way to get credits.
Rude cunt
Send a screenshot of how you configured it please. Also, they can't see the slash command or it returns an error?
if you don't want to cooperate then we can not help you with anything. mind your behavior
Hey, so I wanted to create a Twitch notification but it always tells me that I have to try again later, no matter how long I wait. Hope someone can help me out!
<@&675070424748654593>
Known issue, sorry for the inconvenience. Will be fixed at some point soon.
Alright! Will I get pinged in the changelog when its going to be fixed?
Not sure.
Np. Still thank you very much :)
They don't see pro bot at all.
Any slash command? I assume the owners do see them, right?
yes I'm the owner and im the only one seeing it. When I try to view server as another role, I can't see nothing.
Only another bot
I need users to type "/rank", "/top" to see their points
Can you head to the server's settings, find ProBot integration, and manually allow the roles that can't see those commands please? I'll attach a gif here, although since it's old the bot I use is different. 
https://imgur.com/k5Ug2UO
What's your main language?
what should i do abt this
if i kick the bot and add it again will it save everyones levels
You are a legend. Worked. Thank you so much!!
Yes, If it doesn't work, invite me to your server via DM please.
No worries!
How do I get the bot to welcome people to the server
That's a guide.
This is the link for the dashboard: https://probot.io/dashboard
.
Daily is temporary disabled.
Joined.
Hi, is there any way to apply media elements to autoresponse message? I've seen ProBot do it in a server but cannot find the settings in dashboard,
hey, im trying to add an image for the welcome message but it gives me this in the top right corner with no information, i have made sure the image is less than 3mb is there anything else i can do? cause i have tried a few images yet none are working
Hi there. Do you mean images?
Like image and video
The size of the images should be less than 1MB. Alternatively, you can use an Imgur link.
ok i will give it a try
You can use a link. Here I leave you two services to upload the images/videos:
Do I just have to put the link in the Response section or is there anything else I need to do?
Cuz I've seen someone do it by sending the chosen media in the server and use that link
but I dont know how
Yup, that should work.
We noticed that you are a premium user, for faster response go to #premium-support
Why?
Management decision. Though you have the possibility to get credits with a golden/diamond membership.
I need buy this plan?
Yes.
U can send me link ?
Thx
If you see the same error when you refresh the page, try again in 30 - 60 minutes.
i see moved it behind a payment lol i get it times are tough - thanks for being transparent
hey i cant claim daily rewards they told me to contact support
me too bro
@tiny anvil @next charm daily reward is temporary disabled.
how we can get credits
me too
@brave topaz
Unless you have a golden/diamond membership, it's not possible to get credits for now.
And there's no need to ping me because I'm here.
solve this problem?!
Daily rewards are disabled
For everyone?
Yes
When fixing?
When will they fix it?
It's not an issue, it's a management decision
There is no recovery? It’s so bad news
hi
Hi there, do you need help?
Hi i added a embed msg, however, it won't let me add a role under self assignable, the verified role doesn't appear..
Even if you don't search by the role name, does none appear when you press the button?
Only my bot roles show, the one I want called Verified doesn't show
I want it where ppl click on Verify on the embed or reaction message so they can access all other channels.
Should I make the message under embed msg or self assignable roles?
Please try creating another role and check if it is displayed correctly. If the problem persists, log out from the dashboard and log in again.
Thx will try again, I tried to refresh my browser a few times, it keeps getting stuck...asking me to login again to the dashboard. Embed messages also buggy when I tried to update them
remade a new embed, and not working 😔
سلام عليكم
#chat-ar
Can you invite me to the server via DM? I'll need permissions to access the dashboard.
Sure thanks for taking the time to look!
,cs
ok
probot daily gift bug
Hi
Hi
Can you help me solve the problem?
When I try to save the changes, this happens and I can't save them
Is the daily credits enabled
Daily credits?
Can you explain it to me?
daily reward ?
#chat-ar
@clear anchor @proven cave @polar lagoon @vagrant plover daily reward is temporary disabled.
Did you try refreshing the page?
Ohh
Yes
Oh , I see
Does the same thing happen if you don't choose so many random responses?
When i choose 1 it don't happen
but with 2+ it always happens
How to fix probots regex, its banning attachments and links to channel/message
look-around look-behind doesnt work in discord for excluding substring
same problem
Daily rewards are disabled
so is it fixed now or
I have several rolls in one channel. When I lock the channel all the rolls are locked but when I unlock the channel one roll is unlocked. I want a roll to be locked and the same roll to be opened, what should I do?
<@&675070424748654593>
hi
idk why but can t give or receive credits and i can t claim the daily reward
can u plz check it
<@&675070424748654593>
It’s disabled
Lock command only changes permissions for @everyone and it cannot be changed
i can t interact with anyone
wdym disabled
banned from using it ?
<@&675070424748654593>
Daily credits are disabled, but you’re blacklisted anyways
how to leave the black list
Contact Danny
uhm how
he told me to contact support
Hi all, adding Self-Assignable Roles to my server. Embed is all good and appears in the channel but when I go to add roles, nothing is under "Choose a message". Any known way to fix this?
bro fix the daily reward it's been 2 monthes
Hi there, sorry for the delay. Is this still an issue?
I'm afraid there's nothing to fix, it's just disabled.
am being rate limited because i cannot undo the probot ban and is there a way to make a permanent ban instead of it automatically unabanned people after 3 months?
Regarding the ratelimit error, please refer to the pinned message. Unfortunately, it's not possible to issue a permanent ban, no.
There's no estimated time for that.
guys, I have a question why can't I save changes to the bot settings on the server?
I mean, it sucks seeing it off tbh, why was it even disabled in the first place?
Daily is disabled
Any Fix Pls ?
why is that ?
Sad
Hi how to make Russian language?
how do I change the language in the bot to Russian?
Guys, how to change the role for a mute?
What oh?
Where can i get a permissions to a support-pl chanel?
Support
Where can i get a permissions to a support-pl chanel?
I don't understand
It's now #support-int
I didn't understand anything at all:( how to change the language to Russian in the bot , please tell me 🥺
I need the bot on my server to speak Russian
Where?
what is the command to make the language into Russian?
Yes but what's next
Language but the next?
What writing
?
You can't.
the bot does not respond to me
Pls help me
what is the command to make the language into Russian?
/setlang. What do you mean ProBot doesn't respond to you?
when I write this command, then the bot responds that "the application is not responding"
Try changing the language from the dashboard > your server > settings.
how to make probot welcome people and say goodbye to them when they leave?
thanks
Np.
This here?
I am in mobile phone
Ohhh
Bruh
Кто тут русский?
Подскажите пожалуйста
Как поставить русский язык в боте
Я пишу команду сетланг
А мне пишет что приложение не отвечает
help ?
Hi, daily rewards are disabled for everyone
Any idea on when they're back ?
There is no estimated date for that, it's a management decision, not an issue
Okay thank you
No problem, if you need any help that is Probot related, don't hesitate to contact us
hi, tell me how can I help you?
In the daily credit thing
Yes, daily rewards are disabled
Oh
Damn
Want a cup of tea or coffee
@tidal flare
Wait are you a bot or a human
This isn't a chat channel, thanks xD
Yh you're a human
There is not any bot that automatically helps in this server
So you gotta be awake 24/7 like batman
nope haha, there's enough staff member to help
Hello... Is the BOT DOWN? the Auto Leveling is not working again?????? some insight or help please!.. Thank You A Head Of Time!
I DID see that some permisions shut off by them selfs.. i didnt do anything... i turned them back on.. but very wierd.. did you guys do an up date?
ok
The log does not work even though I did it from the dashboard
Anyone else having issues with links in Autoresponders images?
hi
i wanna disable the probot feature of removing and disabling links
how do i do dat
can i speak to the bot owner
Why?
It’s disabled
https://probot.io/dashboard
automod
antilnk
Any word why the BOT is not giving the Leveling ROLE?
Hm?
well, it doesn't ban, but it blocks sending messages.It is not very pleasant that there are false positives for unnecessary links
OK, thanks
Hey guys! I want to change the background of the welcoming message but when I upload the pic from my tablet this "error" pops up
What can I do?
Verify that the image size is less than 1MB.
Thank you :3
i have some questions for them that is wy can i
Actually no, the owner is not available. I can answer all your questions.
it is a personal matterand i will not discuess publicly and i don't think this is something you will be able to answer and i rather talk to the owner about
Well as I said, the owner is not available, and my job here is to answer users questions, so no matter what kind of question this is, I’m here
If you want more privacy you can contact me via Danny
i messaged there no reply
You sure? I don’t see any opened thread from you
i did last night
Can you take a screenshot of your DMs and Danny and send it to me?
i will mess in it again i am not able to do screenshots
Maybe you DMed wrong account, this is our modmail
@surreal jetty
that is the one i messaged and i chose the support button and now i messagesd agin trying diffrent ones
Support buttons does not open a new thread and just redirect you here, because modmail is not for bot support
Now I see your thread 👌
Yes?
No means no. You started spamming and asking for the same thing over and over despite you have received final answer.
:white_check_mark: @glitchinglife muted from the text! :zipper_mouth:
👋🏻
ayo whats probot msg default prefix?
There’s no classic prefix. Every command is available with /
waaa? but then how does it respond to msg commands in a server?
That’s an alias. You can set it for each command in its settings on the dashboard
ah i c. thats what i wanted to know. thank u ✨
No problem
aye one more question. do I only type . or ? as alias in dashboard? or full command such as .rank etx
Full command
tnx..
Daily reward is temporary disabled.
hey people, anyone know why bot dont give role to the people after level up?
Oh ty
Try again in a few minutes. You can also try restarting your Discord client.
Np.
okay
Verify that the ProBot role is above the roles it needs to assign, and that it also has the necessary permissions to do so.
he has a special role with administrator rights above all, is that appropriate?
or do you mean his personal role that he creates when he logs on to the server?
how do i add roles to my server
thx
His personal role. Both actually.
got it
Daily reward is temporary disabled.
🙄 - I couldn't update that user. Please double-check my permissions and role position.
The bot has administrator permission
And has a higher role than the member we are trying to nick
Hey
I can't make Auto Responder work
I tried every setting and nothing shows up, even when the bot has all the perms it needs, the channel and role are allowed and the trigger is sent.
<@&675070424748654593>
No just a simple message
Auto Responder
So auto reply
Lmao scammer
No good remark
Let me do it
Yeah
Also the problem persists after putting the ProBot role on top
Yeah
I tried everything but it just never works 💀
I did
No lol it's online
/ping works
can I see how you tried to use the auto responder in a chat channel?
@nocturne flax it is recommended to stop if you can not help anymore
I just typed "donuts", and then I tried "!donuts" to see if only the Wildcard option was glitching
can I see it as a screenshot instead?
what if you remove the enabled role and check again?
I can't claim daily
Gibt es jemanden, der Deutsch spricht?
Daily is temporary disabled.
need help
Ok thanks but when its gonna be on
There's no estimated time.
Daily is temporary disabled.
Ok thanks for your help
Where is r3d
i cant claim daily reward, anyone can help me
unfortunately, daily is temporary disabled
when working back again?
hey how do i change the welcome message on my old Pro bot?
There's no estimated time for that.
Not sure what you mean with "Old ProBot", but you can edit your welcome message from the dashboard.
https://probot.io/dashboard
Wouldn't it be better to make an inscription stating that the rewards are disabled? I think it's such an extra hassle to write to everyone that the rewards are disabled
I go to the control panel on the site, but only my level, rank, reputation and credits are visible there. what should I do if I want to configure the server?
<@&675070424748654593>
Head to #support-int, English is not your main language.
any another way to get credit?
If you don't have a golden/diamond membership, no.
<@&675070424748654593> please help the website dashboard blocked me for some reason, I tried 5 days ago and today, both days I was blocked
<@&675070424748654593> kindly help my other account banned, can i transfer my credit to this account ?
try clearing the site's cookies/datas and attempt to access it again
also try not to perform too many action at the same time
we don't do profile transferring manually but you can do so by yourself with a gold membership subscription
The account is banned with balance
<@&675070424748654593>
^
Read thread.
Issue persists after setting up a new trigger.
Try using vpn
cant afford one
Is there anyway to give someone a role when he reached the lvl.
For a example If someone reached level 10 he will get Active role
<@&675070424748654593>
I had went from google chrome to firefox, it did not work, just cleared my cache, still did not work. I believe my ip is flagged and needs to be unflagged, which is out of my power
Hello, <@&675070424748654593> I am having an issue with ProBot’s logs as they are ceasing to log after 3 - 4days from the creation of the webhook allowing the bot to send log messages.
My current solution is to delete the webhook every three days so the bot can create a new working one, and the cycle repeats.
I have tried to remove and reintegrate the bot to the server, as well as manually reset the log settings for all log functions, this has not seemed to solve the problem. The bot does have admin permissions so I’m at a loss here in regard to fixing this issue.
Kind regards.
Daily reward is temporary disabled.
@frigid root Spam is not allowed here, plus this is a support channel. Next time you will be moderated.
Dashboard > Your server > Leveling system
ok
@brave topazHow can i get reputation ?
You were already answered here.
Hi,
I tried to claim daily income a few times
but every time that I try it responds with “Error”.
so what seems to be the problem? and how i can I fix it
<@&675070424748654593>
There's nothing to fix, daily reward is temporary disabled.
do you know when it’ll work again by any chance?
No, there's no estimated time for that.
Hello
Did the daily work now??
If you don't have a golden/diamond membership no.
Anyone able to help me in my ticket please all information is in there https://discord.com/channels/224308865427046402/1263767452475723776
Please be patient, we're all volunteers.
This is a support channel, head to #chat-en
And I highly doubt anyone will give you free nitro.
Error 1015
Beam ID:
2024-07-19 13:53:14 UTC
You have a limited data transfer rate
What happened?
The owner of this website (probot.io ) has temporarily banned you from accessing this website.
Was this page useful? yes no
Cloudflare Ray User ID:
Your IP: Click to show
Performance and security from Cloudflare
What is it?
Pls help
@everyone
Why cant i take the daily probot rewards?
What's your main language?
It's disabled.
Management decision.
Russian
Probably, but there's no estimated time for that.
Then you need to use #support-int, otherwise you'll be moderated. This is not the first time.
guys how do you get the Bot number?
We noticed that you are a premium user, for faster response go to #premium-support
If the bot is on your server you can run /vip info
Check if they're in the Discord ban list from the server settings.
They aren’t on the Discord banlist, and yet they are banned
If they aren't banned in the Discord ban list, then either someone else on their IP is banned, or they have an alt banned.
I mean he has a hacked account but I didn’t ban that account?
If you need further support you would need to reach out Discord.
As you can see, it's not related to ProBot since they are not on Discord's ban list either.
hello, i have a server and i dont know why it says 0/max
even though there is everything done, roles assigned
Hi there, is this still an issue?
How to change bot’s permissions? He can’t even execute role give command.
What happens when you run the command?
It types that it does not have permissions to give the role. How to check the perms?
Server settings > Roles > ProBot ✨ > Permissions
https://i.imgur.com/GmCIx2b.gif
You helped alot!
no it fixed itself
Glad to hear. Normally this happens if the user doesn't have XP, let us know if it happens again.
Why when i even changed the bot’s permissions to all permissions, it still won’tgive or remove the role,
Does it return any error message?
Daily reward is temporary disabled.
Yes, same one.
Does it have the administrator permission?
Send a screenshot of the error message please.
And make sure the role you're trying to assign is below the ProBot one.
Show me your role list.
You need to move ProBot ✨ role up. Just click on Reorder.
what should i do in the case that a moderator deletes the #logs channel for ProBot?
<@&675070424748654593>
When i try to get my daily it gives me a error message saying "error please contact the support"
What do i do
(Ping me if u answer)
Do you want to change the logging channel?
Daily reward is temporary disabled.
the bot kept track of the logs in my “#logs” channel but that channel was removed so now the bot cant log server activity anymore
You can report them to Discord directly. I'm afraid there's not much we can do.
My autorole for bots arent working. I've probot on one of the highest roles in my server(way above other bots and the role im trying to autorole). Can I get help with this?
i have the same problem <@&675070424748654593>
@unborn compass @ionic stirrup
oh thanks
np
👍
<@&675070424748654593>
ProBot assigns the role to members but not to other bots?
yeah
ive community onboarding on
ive tested with like 10 bots and 3 alts
none of the bots got autoroled 😭
ProBot ignores all bots, that's why.
Afaik no, sorry.
ah okay that's fine then ill just manually add the roles
can some one help me
Yes?
like when i press authenticate via discord it say i need to verify my act and i did but it still dont work and i have ben now trying to fixs this problem for 2 days
Are you logged into the correct account?
yes
You may need to contact Discord's support team for further assistance then. Unfortunately we cannot help you with this since it's not related to ProBot, sorry.
okee thanks for the help i gusset
No prob.
Daily is temporary disabled
Perentlay?
I can't save responses and if I try to save too many times (Spam save button) I will be temporarily banned from the site
hello
can someone explain to me like im 5 how to do self assigned roles for my server
<@&675070424748654593>
ok...
The BOT USED TO give roles after a member would hit a certain level the leveling feature that feature no longer works on both of my servers
Nothing was changed
I need help in the mention case as i recived this error when i make my new server welcome form
@nocturne flax
You can report them via @surreal jetty
How?
Don't ping individuals for support - otherwise you'll be moderated.
Please read the pinned message for more info about that error.
Just DM the bot, it's a modmail.
Daily is temporary disabled.
Should be resolved now, but read the pinned message for more info.
Anyone have a ProBot Welcome message images I could possibly download or know a place to download some welcome images at?
Where in your welcome message do you want to add the image?
Oh I just would like to see more layouts to choose from
Google can probably help you in that case.
Yeah I tried searching there but couldn't find much of what I had wanted
A lot had a profile icon but an odd area to put text at
<@&675070424748654593> when I can transfer credits
You can transfer after 30 days from account creation.
it's been 30 days since I made my account.
Please try transferring the credits again tomorrow, and let us know if the issue is still happening.
okay thanks
No prob.
Does someone know if the site is down?
Can you elaborate please? It shouldn't be down.
For me it says that I am temporarily banned, but I have not done anything
Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
Hello
Hi there. How can I help you?
Hi, I have been blacklisted before
I want to appeal for my Blacklist
didn't work
You can DM @surreal jetty
DM @surreal jetty for appeal.
Then just wait.
To you or other High roles?
Other higher roles.
Okay
is probot down?
Bro shut up you are 11 and still talking and why did you blur the message before it 🤨
(by the way i am 13 so don't get fooled and report me )
stop the cap
Again, this is a support channel, we will not allow this to be discussed here at all.
Is it on your server?
No, there's no estimated time for that.
Please I need you to be respectful between everyone in this server, thanks.
Does automod show you the things it's blocked?
please @ me when i get a response, thanks!
Yup, that's correct.
Where would I see that?
Are messages being deleted or blocked by Discord automod?
Hello there. We've been having some issues lately with Probot. For the past 3 days the bot has been struggling to give members of our server a "Verified" role that we use to keep bots and scam accounts away. I've noticed that when i go on the Probot website. It seems to be very slow on responding to our server. Where it sometimes won't load at all and gives us the (This server requires setup.) message. However I've noticed it doesn't seem to be having this issue on other servers I've tested Probot with.
Is there anything i can do or info i can give to hopefully fix this issue? Our current workaround is to have people create a support ticket if the bot doesn't work for them and it's become a bit much for us the past 3 days.
TLDR: Our bot only works sometimes when giving people roles and there's often connection issues when i go on the website for the past 3 days
I think they get deleted
Put the ProBot role at the top of your roles list, I had the same problem
I'll test that. Thank you
No problem
It's as high up as it can be
Please read the channel topic.
And if they are being removed by ProBot, you will have to configure the action log module.
https://docs.probot.io/docs/modules/logs
Hi there. Is ProBot online on your server and responding to commands?
Okay, thanks
I didn't know what command to test that so i did a ping command. This popped up.
I did notice that i had some issues a while ago too with / banning people. It took me like 5 tries before something happened.
Also yes the bot is online
Can you try to kick ProBot from your server and add it back?
I could. Just a bit scared that it will mess with the verification process. But if it'll help us figure this out then sure. Gimme a sec
It seems like i can't add it back. Select a server prompt is grayed out
It doesn't let me add it to any server actually
Okay i got it added again. Had to switch to Chrome. Tho it seems to be offline now
It's back online
Ping command still gives the same error as above
It is still buggy
The only thing you can do is wait, it seems that some shards are currently having problems.
Ahh damn that's what i was fearing. Well okay thank you so much for looking into it still. We'll probably just need a backup bot or something until this gets fixed. Thx again and have a nice day :D
You too!
From the dashboard > Your server > Automod.
If you don't see the rule from there, you will have to disable it from your server settings > safety setup.
Daily reward is temporary disabled.
Ok
@brave topaz Yo bro
Yes?
It didn't help, my friend.
Show me your setup and role list please.
Danny is now Online ok
Hi anyone knows how to Claim the daily credit of a diamond membership?
We noticed that you are a premium user, for faster response go to #premium-support
With the /daily command.
What does the diamond membership offer only the credit?
Works the billing support? 24 hours and still no reply in ticket 😦
- (x10) daily, this can be up to - 50,000 credits in daily
- 30 reps per day
- Customizable Background (Profile / ID)
- One account transfer per month
We are sorry for the delay, one of my colleagues will assist you when available.
Hi does anyone know if i can get purged logs back
Hi there. No, that wouldn't be possible.
Ahh okay
anyone know how much xp is required for text level 90?
I'm not totally sure, but it should be 427,000xp.
Why is probot rewards not working
Daily reward is temporary disabled.
Oh
When is it enabled?
And also does someone know a credits server to buy netflix?
There's no estimated for that. Though you have the possibility to get credits with a golden/diamond membership.
That's against our rules, and is one reason you could be blacklisted.
I have a problem with my daily gifts
avatar shop
Daily reward is temporary disabled.
Can you help?
Because like I used to collect credits when I do stuff to people then I go into a server and buy things
I can't get it
You have already been answered.
It passes the verification test and then it says contact technical support
Understood, what is not allowed is selling credits, sorry for the confusion.
Again, it's disabled.
As far as I know, no, and here we do not recommend servers.
What's the site owners email? I couldn't find it
Read the pinned message please.
oh, sorry I didn't perceive it
Can someone from the Dev. or the staff team tag me.. and let me know whey the Auto Leveling is not assinging a role, the role to a member?
How do I disable stupid /rank command it's conflicting with my custom rank bot
We noticed that you are a premium user, for faster response go to #premium-support
Check that ProBot has the necessary permissions to manage roles and that it is above the roles that must be assigned to the members.
Who's joining the server?
