#support-en

1 messages · Page 173 of 1

vale pond
#

why

wind rampart
#

is it just my server or probot isn't doing what it should do ?
didn't give the new members the member role that i specified and when someone joins it it does send the message with the image but no profile pic

#

nevermind it worked again

upbeat horizon
#

command doesn't work /clear
help, I think everything is good

rigid hollow
#

What can i do? (I'm from Poland)

tidal flare
rigid hollow
#

Ok sorry

tidal flare
#

No it's fine

nocturne flax
#

Is there a salary or salary for interacting on the Pro Bot server?

upbeat hatch
#

Hello

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Why i cant pay ?

devout fractal
#

Getting this when trying to delete a mod action on someone account

twilit shore
#

Hello how I can reast top months

nocturne flax
#

<@&675070424748654593>

nocturne flax
nocturne flax
nocturne flax
devout fractal
#

just tried again, pressed delete only once and the same error happened

vocal radish
#

I can't claim the daily reward and I can't connect to view the settings of my server. It says that I'm blocked from the server, what happened?

brave topaz
sick harbor
#

what can i do... : Discord REST Error[10008]:Unknown Message - showing deleted user.. and i will keep the date of the message.. now is showing deleted user.. is this possible? thx for help..

lean badgerBOT
midnight pebble
#

can someone help me figure out how to configure levels..like in specific channel (already made), and the level up message itself.i have never done this b4 🤞

untold tinsel
#

Bro

#

Who have probet server?

midnight pebble
#

huh

novel smelt
#

Why logs not working as well?

lean badgerBOT
brave topaz
midnight pebble
brave topaz
novel smelt
brave topaz
#

The developers will fix it at some point soon.

novel smelt
#

Aiight thx

brave topaz
#

Of course.

midnight pebble
#

hhow do i make sure that the leveling thing is set up and will work 💔 i dont see a save button on anything im very doubtful about my work sometimes

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wait nevermind i just realized i was on arcanes website. sorry🤞🤞

untold tinsel
twilit shore
#

@brave topaz

#

Hello

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How I can reast top month

gusty socket
sweet hatch
#

Hello I was reconmmeded by one of your staff to rebind my payment method before my yearly trial renews. Ive looked on the website and I can seem to figure out how to do it

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I wrote this in a ticket filed a few days ago but no reply

lean badgerBOT
coral socket
#

i need help please

#

i cant claim my daily ?

coral socket
#

@fast viper hi i need help please

fast viper
coral socket
vale ravine
#

yo

#

@vale ravine

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@coral socket

ripe spade
#

Hey

#

How do I make pro bot do welcome and leave in mobile

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<@&675070424748654593>

nocturne flax
#

Why not get the daily gift

#

<@&675070381861634048>
<@&675070424748654593>

brave topaz
brave topaz
brave topaz
brave topaz
twilit shore
brave topaz
#

Every month

twilit shore
vocal radish
brave topaz
honest karma
#

I have been having a problem with the daily rewards for about a week now, what should I do?

bitter spindle
#

Why was I blocked? I just minimized my browser and used a discord, when I came back I saw this message.
Where can I find the site owner's email?

#

<@&675070424748654593>

brave topaz
brave topaz
honest karma
bitter spindle
brave topaz
bitter spindle
brave topaz
tame tulip
#

hey when I try to claim my daily credit it just gives me an error and tells me to contact support

#

then the number of days left changes to : NaN:NaN:NaN

bitter spindle
brave topaz
brave topaz
brave topaz
#

No problem.

tame tulip
crimson forge
#

Hi,

I just started to use the probiotic and wanted to use reaction roles on my server aswell.
Sadly it seems not to work. I says I need to pick a message but I don’t know where I can create them :/

#

<@&675070424748654593>

sage flint
#

Create a new message, personalize as you want, send it and then you will be able to select it in the self roles

crimson forge
sage flint
#

Did you send it?

crimson forge
sage flint
#

👌

nocturne flax
#

how do i make pro bot say welcome or something on a certain channel ?

hexed nexus
# nocturne flax how do i make pro bot say welcome or something on a certain channel ?

Welcome and goodbye messages play a vital role in establishing a welcoming and engaging community on your Discord server. These messages can make a new member feel valued and provide a sense of belonging. Similarly, when a member leaves the server, a well-crafted goodbye message can create a positive impression and show that the server values th...

dapper oar
#

Greetings! Hope your day goes well.

#

I have been running a levelling system on the server lately, and currently seem to be a bit dumbfounded by something.

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As firstly initiated levels, did not expect for the community to be that active in a short amount of time!

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Therefore I rearranged the settings to look like this

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Many players already got Virtuoso and Maestro role by the previous leveling requirements.

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The main question is:

Is there a command that can rebalance the roles of everyone (without deleting their XP)?

#

Or, having to do it manually one by one.

dapper oar
# dapper oar

And if so, according to this table here, how much XP is:

Message levels:
Lvl 10
Lvl 20
Lvl 50
Lvl 80
Lvl 100

Voice chat levels:
Lvl 5
Lvl 10

#

Lvl 25
Lvl 50
Lvl 80

#

Thank you in advance on whoever is willing to help!

young brook
#

hallo, i have an issue in make a response in embed... I CAN'T MAKE A RESPONSE + MY INTERNET IS PERFECT

tidal flare
young brook
#

@tidal flare

compact olive
#

Anyone else having issues accessing the ProBot Dashboard currently?

compact olive
#

Must be down or something, not sure

brave topaz
brave topaz
compact olive
compact olive
charred grotto
#

A member in my server tried to load their rank card, but the bot just stated the user could not be found. From the leveling messages, it seems my member would be level 4. When we tried to load their profile, we got a downloadable file that was just a gray picture. What's up?
Please ping in reply.
Edit: member leveled up and the issue seems resolved.

lone swift
#

How i get german support

sage flint
novel smelt
#

Pls fix logs asap animated_pro

lean badgerBOT
novel smelt
#

Fix dude fix

glass iris
#

Hi, when I use the probot, the autobot in there for bad words doesnt work

dim osprey
#

found a security issue that lets you still acces the bots dashboard and also change stuff of servers you arent actually no longer on but previosly where and had admin acces before you got banned
just wanted to report it so you guys can fix it

lusty locust
glass iris
#

Lol

dim osprey
noble cargo
#

I am unable to get daily credit amount I started using pro bot yesterday

wind plover
wind plover
#

np

ornate siren
#

How do I do this

molten abyss
#

Why cant I collect my daily reward I js started using the bot and am confused

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It says error contact support after I do the bot captcha

brave topaz
brave topaz
brave topaz
brave topaz
brave topaz
dim osprey
#

how ever what i asume is that its releated to the website ether not checking if the user is still on a server when trying to acces the dashboard of one or a cookie/cache releated thing since it only applies to the browser that i have used while i was still on the server since if i login via a diffrent one it doesnt show them

brave topaz
dim osprey
#

havent tried that since i wanted to keep as much possible information locally as possible for you guys but i can try it with a quick test server

molten abyss
dim osprey
dim osprey
#

also another thing i noticed even when there remove the bot after you where kicked or banned from the server you can just simply readded it to the server

ornate siren
pastel pewter
#

is the daily still down?

timid ferry
#

Hi when I used the dashboard and updated the dashboard I was blocked. And this for the second time. What should I do?

proven cave
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Hey support I still can't open dashboard

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@tender obsidian

cloud mango
#

<@&675070424748654593>

brave topaz
brave topaz
brave topaz
brave topaz
cloud mango
brave topaz
proven cave
brave topaz
cloud mango
#

thanks

proven cave
dapper oar
pine sierra
#

hi.
i have been away from discord for a long time and today when i tried to claim my daily reward i got this error. and i have tried it on another browser same problem

brave topaz
#

@tranquil axle don't ghost ping the support role.

brave topaz
brave topaz
# proven cave

Wait for a while (~30-60 mins) before trying to access the site again.

obsidian oasis
#

yooo

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question

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When probot says "send an image with text message" for welcome and goodbye, does that mean it dms the image with the welcome message being sent to them?

pine sierra
bold flame
#

how am i going to get credits when the daily reward is down?
<@&675070424748654593>

tidal flare
bold flame
#

is there any other way

tidal flare
#

to get credits

bold flame
#

thanks that was helpful

tidal flare
#

I know it might be annoying, but you need to wait until daily credits are back

tidal flare
obsidian oasis
#

i'll reword the question...is there a way to also send a picture with the welcome dm sent to new members?

nocturne flax
tidal flare
nocturne flax
tidal flare
nocturne flax
wind plover
barren moth
#

how can i buy pro bot form the site

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@tidal flare

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i want a but from a credit

barren moth
brave topaz
brave topaz
violet garnet
pine dome
#

Hello

brave gale
#

Anyone have advice for Probot blocking redirects message links? I turned off Probots auto mod on the website, didn’t seem to work. It’s a fairly small server (less than 100 people) so it’s not a huge issue just an inconvenience

royal oak
#

what to do?

tidal flare
#

Hi, Daily credits are currently disabled

royal oak
#

when will it be turned on?

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what is it for

proud stag
#

P

granite hare
#

p

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what this is error

#

?

brave topaz
#

Dashboard > Your server > Leveling system.

brave topaz
brave topaz
granite hare
brave topaz
brave topaz
granite hare
#

Ok

nimble dome
#

<@&675070424748654593>

brave topaz
nimble dome
#

daily error

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just read above its temporarily disabled

#

ty

brave topaz
#

No worries.

obtuse ravine
#

@brave topaz

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hey

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i want to credit

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how i can buy ?

nocturne flax
#

Help mee

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<@&675070424748654593>

hexed python
#

How do you setup variables in the welcomer in the text section in the image?

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<@&675070424748654593>

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For member count, I mean.

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nvm

stable mortar
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Welcome doesn't work suddenly how can I fix it?

lilac tinsel
#

How do I @ someone in an embeded message?

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<@&675070424748654593>

thorn oriole
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Hello, I'm unable to send an embed message to a channel, it stopped working after the first one. 👀 Any ideas?

dense bluff
#

bruh why do enabled roles still cant use /rank and only mods

brave topaz
brave topaz
# nocturne flax Help mee

State your issue or ask your question, the next time you ping the support role for no reason you will be moderated.

brave topaz
brave topaz
#

Can they see the slash command?

brave topaz
dense bluff
obtuse ravine
bold raptor
#

hi

alpine wyvern
#

Hello. Does anyone know how to solve this problem?

brave topaz
brave topaz
brave topaz
paper otter
#

i cant get probot to give people reward roles

untold shoal
#

hi
i have a problem with daily reward
any one can help me with it

#

<@&675070424748654593>

brave topaz
brave topaz
brave topaz
#

As I said, daily is temporary disabled.

untold shoal
untold shoal
paper otter
brave topaz
brave topaz
paper otter
#

ok so if i set someones level to a reward level, they dont get the role

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it only gives someone the role if there is a placeholder level 1 reward role

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but if i dont have the level 1 reward role, no one ever gets a role even if they reached it naturally

outer parrot
#

How can i solve that

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@brave topaz

brave topaz
# outer parrot

Wait for a while (~30-60 mins) before trying to access the site again.

brave topaz
#

Click here. If it doesn't work, usa a VPN or another device.

proven cave
# outer parrot

Hello i have like this problem but when I entry form the og bot when I entry form the bot from this server its work idk why

shrewd stream
#

Is it possible to apply for technical support?

sage flint
shrewd stream
#

Thanks.

cloud elm
#

reported almost 2 month ago, still no solution?

stable mortar
proud stag
brave topaz
proud stag
#

I was offline for 3 days

#

And i opened and i found that i got blacklist

brave topaz
# stable mortar

If it functions properly without the image, please upload an identical one that is under 1MB in size.

brave topaz
proud stag
#

Just said from where did i got them

brave topaz
#

Please be patient. All of us are volunteers.

versed atlas
#

I need help

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@brave topaz

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@crude estuary

wanton violet
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how do i give someone access to the bot dashboard without giving them admin to server?

versed atlas
#

Look

versed atlas
#

How i claim my daily reward

brave topaz
#

Don't ping individuals for support next time to avoid moderation. Daily is temporary disabled.

wanton violet
#

ok thank you

versed atlas
#

When will he get better?

brave topaz
versed atlas
#

Ok

solar monolith
#

question/problem: sometimes the welcome/goodbye message works, sometimes it does not (specifically the goodbye). Issue is random....we get no user inserted into the message. is there something I can review to troubleshoot?

deep wolf
#

cannot select rewarded role for leveling system, attempted both on mobile and desktop, bot has admin

brave topaz
brave topaz
solar monolith
brave topaz
deep wolf
stable mortar
crisp heart
lean badgerBOT
crisp heart
#

i think this is broken

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been like this for weeks

spark meteor
#

Hello, I've been using ProBot for a long time and I'm pretty much familiar with the most features. The problem I'm having is, my users can't access ProBot commands even though I already enabled access and gave permissions. Also put necessary channels and roles into "enable channels" and "enabled roles" in the website. Can someone help me?

mint bobcat
#

hi 🇳🇪

earnest oriole
#

Had this issue for almost 2 weeks

brave topaz
lusty locust
#

any help?

brave topaz
#

Don't send MP3 files here, state your issue or ask your question if you need help.

brave topaz
brave topaz
brave topaz
brave topaz
# crisp heart

Daily is temporary disabled (management decision). If you have a golden/diamond membership you can use the /daily command. There's no another way to get credits.

lusty locust
brave topaz
split needle
tidal flume
#

Hey, so I wanted to create a Twitch notification but it always tells me that I have to try again later, no matter how long I wait. Hope someone can help me out!

brave topaz
# tidal flume

Known issue, sorry for the inconvenience. Will be fixed at some point soon.

tidal flume
brave topaz
#

Not sure.

tidal flume
brave topaz
spark meteor
#

yes I'm the owner and im the only one seeing it. When I try to view server as another role, I can't see nothing.

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Only another bot

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I need users to type "/rank", "/top" to see their points

nocturne sluice
#

Yo

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Need help

brave topaz
# spark meteor

Can you head to the server's settings, find ProBot integration, and manually allow the roles that can't see those commands please? I'll attach a gif here, although since it's old the bot I use is different. that
https://imgur.com/k5Ug2UO

brave topaz
deep wolf
#

if i kick the bot and add it again will it save everyones levels

spark meteor
brave topaz
brave topaz
nocturne flax
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How do I get the bot to welcome people to the server

nocturne flax
#

Whats that

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Can someone send link for the dashboard?

brave topaz
steel harbor
#

.

shell lava
#

Fix?

brave topaz
brave topaz
loud kayak
#

Hi, is there any way to apply media elements to autoresponse message? I've seen ProBot do it in a server but cannot find the settings in dashboard,

desert vessel
#

hey, im trying to add an image for the welcome message but it gives me this in the top right corner with no information, i have made sure the image is less than 3mb is there anything else i can do? cause i have tried a few images yet none are working

brave topaz
loud kayak
brave topaz
desert vessel
#

ok i will give it a try

brave topaz
loud kayak
#

Do I just have to put the link in the Response section or is there anything else I need to do?

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Cuz I've seen someone do it by sending the chosen media in the server and use that link

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but I dont know how

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

shell lava
brave topaz
# shell lava Why?

Management decision. Though you have the possibility to get credits with a golden/diamond membership.

brave topaz
#

Yes.

shell lava
brave topaz
shell lava
#

Thx

shell lava
#

😐

brave topaz
#

If you see the same error when you refresh the page, try again in 30 - 60 minutes.

crisp heart
tiny anvil
#

hey i cant claim daily rewards they told me to contact support

next charm
#

me too bro

brave topaz
#

@tiny anvil @next charm daily reward is temporary disabled.

next charm
#

how we can get credits

tiny anvil
#

me too

next charm
#

@brave topaz

brave topaz
#

Unless you have a golden/diamond membership, it's not possible to get credits for now.

#

And there's no need to ping me because I'm here.

fierce tapir
#

solve this problem?!

tidal flare
fierce tapir
tidal flare
#

Yes

fierce tapir
#

When fixing?

fierce tapir
tidal flare
fierce tapir
bold raptor
#

hi

brave topaz
thorn oriole
brave topaz
# thorn oriole

Even if you don't search by the role name, does none appear when you press the button?

thorn oriole
#

I want it where ppl click on Verify on the embed or reaction message so they can access all other channels.

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Should I make the message under embed msg or self assignable roles?

brave topaz
thorn oriole
#

Thx will try again, I tried to refresh my browser a few times, it keeps getting stuck...asking me to login again to the dashboard. Embed messages also buggy when I tried to update them

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remade a new embed, and not working 😔

autumn cloud
#

سلام عليكم

brave topaz
brave topaz
thorn oriole
nocturne flax
#

,cs

bold raptor
#

ok

vagrant plover
#

probot daily gift bug

nocturne flax
#

save bug

prisma elk
#

Hi

nocturne flax
#

Hi

#

Can you help me solve the problem?

#

When I try to save the changes, this happens and I can't save them

polar lagoon
#

Is the daily credits enabled

nocturne flax
#

Can you explain it to me?

clear anchor
#

daily reward ?

proven cave
#

Can u fix it please?

#

Fix itittttttt

proven cave
brave topaz
#

@clear anchor @proven cave @polar lagoon @vagrant plover daily reward is temporary disabled.

brave topaz
nocturne flax
clear anchor
#

Oh , I see

brave topaz
# nocturne flax

Does the same thing happen if you don't choose so many random responses?

nocturne flax
#

but with 2+ it always happens

torn solar
#

i need helpp

#

i can't see my see my profile when use this bot

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😭

dusky rune
#

How to fix probots regex, its banning attachments and links to channel/message

#

look-around look-behind doesnt work in discord for excluding substring

fallow badger
tidal flare
deep wolf
rapid steppe
#

I have several rolls in one channel. When I lock the channel all the rolls are locked but when I unlock the channel one roll is unlocked. I want a roll to be locked and the same roll to be opened, what should I do?
<@&675070424748654593>

timber flint
#

hi

#

idk why but can t give or receive credits and i can t claim the daily reward

#

can u plz check it

#

<@&675070424748654593>

sage flint
timber flint
#

wdym disabled

#

banned from using it ?

#

<@&675070424748654593>

sage flint
timber flint
#

how to leave the black list

sage flint
#

Contact Danny

timber flint
#

uhm how

sage flint
#

Just DM it

#

It is written in its status, just read it

timber flint
#

he told me to contact support

autumn bronze
#

Hi all, adding Self-Assignable Roles to my server. Embed is all good and appears in the channel but when I go to add roles, nothing is under "Choose a message". Any known way to fix this?

winter bolt
#

bro fix the daily reward it's been 2 monthes

brave topaz
brave topaz
plush wasp
#

am being rate limited because i cannot undo the probot ban and is there a way to make a permanent ban instead of it automatically unabanned people after 3 months?

brave topaz
# plush wasp

Regarding the ratelimit error, please refer to the pinned message. Unfortunately, it's not possible to issue a permanent ban, no.

earnest oriole
#

when is the daily gift gonna be enabled

#

Kinda sucks seeing it disabled

brave topaz
green oriole
#

guys, I have a question why can't I save changes to the bot settings on the server?

earnest oriole
uneven thorn
#

when i try to claim my daily reward on probot.io they show me this message

uneven thorn
#

wait 24 hour?

sage flint
#

As I said, it’s disabled

solid pasture
#

Any Fix Pls ?

solid pasture
rapid niche
#

Sad

lofty geode
#

Hi how to make Russian language?

#

how do I change the language in the bot to Russian?

nocturne flax
#

Guys, how to change the role for a mute?

lofty geode
#

What oh?

neat raft
#

Where can i get a permissions to a support-pl chanel?

lofty geode
#

Support

neat raft
#

oh

#

its now

lofty geode
#

Where can i get a permissions to a support-pl chanel?

neat raft
#

#support-int ?

#

crazy

lofty geode
#

I don't understand

neat raft
lofty geode
#

I didn't understand anything at all:( how to change the language to Russian in the bot , please tell me 🥺

#

I need the bot on my server to speak Russian

#

Where?

#

what is the command to make the language into Russian?

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Yes but what's next

#

Language but the next?

#

What writing

#

?

brave topaz
brave topaz
lofty geode
#

the bot does not respond to me

lofty geode
#

what is the command to make the language into Russian?

brave topaz
#

/setlang. What do you mean ProBot doesn't respond to you?

lofty geode
#

when I write this command, then the bot responds that "the application is not responding"

brave topaz
#

Try changing the language from the dashboard > your server > settings.

lofty geode
#

How and where is it?

#

where is the dashboard located

#

@brave topaz

prisma fog
#

how to make probot welcome people and say goodbye to them when they leave?

brave topaz
prisma fog
#

thanks

brave topaz
lofty geode
#

I am in mobile phone

#

Ohhh

#

Bruh

#

Кто тут русский?

#

Подскажите пожалуйста

#

Как поставить русский язык в боте

#

Я пишу команду сетланг

#

А мне пишет что приложение не отвечает

brave topaz
#

Head to #support-int please.

#

I'm already here.

analog karma
#

help ?

tidal flare
analog karma
tidal flare
analog karma
#

Okay thank you

tidal flare
#

No problem, if you need any help that is Probot related, don't hesitate to contact us

rich kraken
#

Hello

#

@tidal flare

#

I have a problem

#

tidal flare
rich kraken
#

In the daily credit thing

tidal flare
#

Yes, daily rewards are disabled

rich kraken
#

Oh

#

Damn

#

Want a cup of tea or coffee

#

@tidal flare

#

Wait are you a bot or a human

tidal flare
#

This isn't a chat channel, thanks xD

rich kraken
#

Yh you're a human

tidal flare
rich kraken
#

So you gotta be awake 24/7 like batman

tidal flare
rose loom
#

Hello... Is the BOT DOWN? the Auto Leveling is not working again?????? some insight or help please!.. Thank You A Head Of Time!

#

I DID see that some permisions shut off by them selfs.. i didnt do anything... i turned them back on.. but very wierd.. did you guys do an up date?

past notch
#

The log does not work even though I did it from the dashboard

earnest flare
#

Anyone else having issues with links in Autoresponders images?

snow aurora
#

<@&675070424748654593> what is this ?

#

and who to solve it ?

nocturne flax
#

hi

#

i wanna disable the probot feature of removing and disabling links

#

how do i do dat

lavish badger
#

can i speak to the bot owner

sage flint
sage flint
sage flint
rose loom
#

Any word why the BOT is not giving the Leveling ROLE?

dusky rune
#

well, it doesn't ban, but it blocks sending messages.It is not very pleasant that there are false positives for unnecessary links

brave topaz
dusky rune
#

OK, thanks

grim bridge
#

Hey guys! I want to change the background of the welcoming message but when I upload the pic from my tablet this "error" pops up

#

What can I do?

brave topaz
#

Verify that the image size is less than 1MB.

grim bridge
#

Thank you :3

lavish badger
sage flint
lavish badger
sage flint
#

If you want more privacy you can contact me via Danny

sage flint
#

You sure? I don’t see any opened thread from you

lavish badger
sage flint
lavish badger
sage flint
#

Maybe you DMed wrong account, this is our modmail p_arrow_right @surreal jetty

lavish badger
sage flint
#

Now I see your thread 👌

bitter hollow
#

Good morning

#

i have problem

sage flint
#

Yes?

#

No means no. You started spamming and asking for the same thing over and over despite you have received final answer.

lean badgerBOT
#

:white_check_mark: @glitchinglife muted from the text! :zipper_mouth:

sage flint
#

👋🏻

wet kelp
#

ayo whats probot msg default prefix?

sage flint
wet kelp
sage flint
# wet kelp

That’s an alias. You can set it for each command in its settings on the dashboard

wet kelp
sage flint
#

No problem

wet kelp
# sage flint No problem

aye one more question. do I only type . or ? as alias in dashboard? or full command such as .rank etx

wet kelp
jaunty oasis
#

Hello

#

I have problem that I can't claim my daily credits

#

It types call support

unkempt pine
brave topaz
deft mist
#

hey people, anyone know why bot dont give role to the people after level up?

jaunty oasis
#

Oh ty

brave topaz
# unkempt pine

Try again in a few minutes. You can also try restarting your Discord client.

brave topaz
brave topaz
deft mist
#

or do you mean his personal role that he creates when he logs on to the server?

split silo
#

how do i add roles to my server

deft mist
#

roles

split silo
#

thx

brave topaz
deft mist
opaque crag
#

need help

brave topaz
faint needle
#

🙄 - I couldn't update that user. Please double-check my permissions and role position.

#

The bot has administrator permission

#

And has a higher role than the member we are trying to nick

drowsy thorn
#

Hey

#

I can't make Auto Responder work

#

I tried every setting and nothing shows up, even when the bot has all the perms it needs, the channel and role are allowed and the trigger is sent.

#

<@&675070424748654593>

#

No just a simple message

#

Auto Responder

#

So auto reply

#

Lmao scammer

#

No good remark

#

Let me do it

#

Yeah

#

Also the problem persists after putting the ProBot role on top

#

Yeah

#

I tried everything but it just never works 💀

#

I did

#

No lol it's online

#

/ping works

split needle
#

can I see how you tried to use the auto responder in a chat channel?

#

@nocturne flax it is recommended to stop if you can not help anymore

drowsy thorn
split needle
#

can I see it as a screenshot instead?

split needle
#

what if you remove the enabled role and check again?

devout parrot
#

I can't claim daily

waxen laurel
#

Gibt es jemanden, der Deutsch spricht?

brave topaz
sleek kestrel
#

need help

devout parrot
brave topaz
#

There's no estimated time.

brave topaz
devout parrot
pearl urchin
#

Where is r3d

brave topaz
#

There was no need to ping him.

iron lily
#

i cant claim daily reward, anyone can help me

livid hearth
iron lily
#

when working back again?

gleaming pagoda
#

hey how do i change the welcome message on my old Pro bot?

brave topaz
brave topaz
placid nebula
#

Hi

#

Is it possible to make a role that gives someone XP boost?

dusky rune
#

Wouldn't it be better to make an inscription stating that the rewards are disabled? I think it's such an extra hassle to write to everyone that the rewards are disabled

lofty geode
#

I go to the control panel on the site, but only my level, rank, reputation and credits are visible there. what should I do if I want to configure the server?

#

<@&675070424748654593>

brave topaz
iron lily
#

any another way to get credit?

brave topaz
wooden sleet
#

why is the website blocking me?

#

and this was the case like 5 days ago

wooden sleet
wind hill
#

<@&675070424748654593> kindly help my other account banned, can i transfer my credit to this account ?

split needle
split needle
wind hill
drowsy thorn
#

<@&675070424748654593>

drowsy thorn
solemn cedar
wooden sleet
#

cant afford one

noble cargo
#

Is there anyway to give someone a role when he reached the lvl.
For a example If someone reached level 10 he will get Active role

#

<@&675070424748654593>

wooden sleet
dark nacelle
#

Hello, <@&675070424748654593> I am having an issue with ProBot’s logs as they are ceasing to log after 3 - 4days from the creation of the webhook allowing the bot to send log messages.

My current solution is to delete the webhook every three days so the bot can create a new working one, and the cycle repeats.

I have tried to remove and reintegrate the bot to the server, as well as manually reset the log settings for all log functions, this has not seemed to solve the problem. The bot does have admin permissions so I’m at a loss here in regard to fixing this issue.

Kind regards.

paper sparrow
#

I'm not able to claim daily

#

<@&675070424748654593>

brave topaz
#

@frigid root Spam is not allowed here, plus this is a support channel. Next time you will be moderated.

brave topaz
sleek kestrel
#

@brave topazHow can i get reputation ?

brave topaz
slim flare
#

Hi,
I tried to claim daily income a few times
but every time that I try it responds with “Error”.

so what seems to be the problem? and how i can I fix it
<@&675070424748654593>

brave topaz
#

There's nothing to fix, daily reward is temporary disabled.

slim flare
brave topaz
amber notch
#

Hello

rapid niche
#

Did the daily work now??

brave topaz
#

If you don't have a golden/diamond membership no.

nocturne flax
brave topaz
#

Please be patient, we're all volunteers.

tender cliff
#

Heyo ppl

#

Does this bot can make reaction roles

bleak oak
#

Who free nitro

#

@everyone

#

@everyone

brave topaz
#

And I highly doubt anyone will give you free nitro.

lofty geode
#

Error 1015
Beam ID:
2024-07-19 13:53:14 UTC
You have a limited data transfer rate
What happened?
The owner of this website (probot.io ) has temporarily banned you from accessing this website.

Was this page useful? yes no
Cloudflare Ray User ID:
Your IP: Click to show
Performance and security from Cloudflare

#

What is it?

#

Pls help

#

@everyone

vague ibex
#

Why cant i take the daily probot rewards?

brave topaz
vague ibex
#

Why?

#

@brave topaz

brave topaz
#

Management decision.

vague ibex
#

Wtf ?

#

Will it be on again?

lofty geode
brave topaz
brave topaz
# lofty geode Russian

Then you need to use #support-int, otherwise you'll be moderated. This is not the first time.

abstract prawn
#

guys how do you get the Bot number?

lean badgerBOT
halcyon wagon
#

I cant unban someone even after they’ve been banned

brave topaz
brave topaz
# halcyon wagon

Check if they're in the Discord ban list from the server settings.

halcyon wagon
brave topaz
#

If they aren't banned in the Discord ban list, then either someone else on their IP is banned, or they have an alt banned.

halcyon wagon
brave topaz
#

If you need further support you would need to reach out Discord.

#

As you can see, it's not related to ProBot since they are not on Discord's ban list either.

quiet shell
#

hello, i have a server and i dont know why it says 0/max

#

even though there is everything done, roles assigned

brave topaz
nocturne escarp
#

How to change bot’s permissions? He can’t even execute role give command.

brave topaz
nocturne escarp
quiet shell
brave topaz
#

Glad to hear. Normally this happens if the user doesn't have XP, let us know if it happens again.

sullen bolt
#

what is the problem with this

nocturne escarp
brave topaz
nocturne escarp
brave topaz
#

Does it have the administrator permission?

nocturne escarp
#

Yes.

#

It have all permissions ALL

#

Administrator too.

brave topaz
#

Send a screenshot of the error message please.

#

And make sure the role you're trying to assign is below the ProBot one.

nocturne escarp
#

Ok.

#

And i pretty sure that is his role is ABOVE the user’s ones

brave topaz
#

Show me your role list.

nocturne escarp
#

Ok. Moment

#

If you want i can even add you to my server

#

Here. @brave topaz

brave topaz
#

You need to move ProBot ✨ role up. Just click on Reorder.

nocturne escarp
#

Thank you very much! It worked

wind berry
#

what should i do in the case that a moderator deletes the #logs channel for ProBot?

#

<@&675070424748654593>

edgy bloom
#

When i try to get my daily it gives me a error message saying "error please contact the support"

#

What do i do

#

(Ping me if u answer)

brave topaz
brave topaz
wind berry
brave topaz
#

Head to the dashboard > Logs and edit the logging channel from there.

brave topaz
#

You can report them to Discord directly. I'm afraid there's not much we can do.

ionic stirrup
#

i need help

#

<@&675070424748654593> +

gusty iron
#

My autorole for bots arent working. I've probot on one of the highest roles in my server(way above other bots and the role im trying to autorole). Can I get help with this?

unborn compass
#

i have the same problem <@&675070424748654593>

gusty iron
ionic stirrup
gusty iron
#

np

unborn compass
#

oh ok

#

thx

gusty iron
#

👍

brave topaz
gusty iron
#

yeah

#

ive community onboarding on

#

ive tested with like 10 bots and 3 alts

#

none of the bots got autoroled 😭

brave topaz
gusty iron
#

so ig autoroles for bots wont work?

#

😭

#

or is there a way around that

brave topaz
gusty iron
#

ah okay that's fine then ill just manually add the roles

swift flare
#

can some one help me

brave topaz
swift flare
#

like when i press authenticate via discord it say i need to verify my act and i did but it still dont work and i have ben now trying to fixs this problem for 2 days

brave topaz
#

Are you logged into the correct account?

swift flare
#

yes

brave topaz
#

You may need to contact Discord's support team for further assistance then. Unfortunately we cannot help you with this since it's not related to ProBot, sorry.

swift flare
#

okee thanks for the help i gusset

brave topaz
#

No prob.

still tendon
#

I can't get my daily credit

fickle reef
#

Daily is temporary disabled

late spoke
#

Perentlay?

spare plinth
granite obsidian
#

hello

#

can someone explain to me like im 5 how to do self assigned roles for my server

#

<@&675070424748654593>

#

ok...

rose loom
#

The BOT USED TO give roles after a member would hit a certain level the leveling feature that feature no longer works on both of my servers

#

Nothing was changed

karmic imp
#

I need help in the mention case as i recived this error when i make my new server welcome form

rose loom
#

@nocturne flax

still otter
#

help

#

wtf is dis shtz

visual fog
#

Someone stole credit from me can he take a blacklist?

#

@halcyon plank

brave topaz
brave topaz
#

Don't ping individuals for support - otherwise you'll be moderated.
Please read the pinned message for more info about that error.

brave topaz
brave topaz
brave topaz
clever crystal
#

Anyone have a ProBot Welcome message images I could possibly download or know a place to download some welcome images at?

brave topaz
clever crystal
brave topaz
#

Google can probably help you in that case.

clever crystal
#

Yeah I tried searching there but couldn't find much of what I had wanted

#

A lot had a profile icon but an odd area to put text at

tame elm
#

<@&675070424748654593> when I can transfer credits

brave topaz
tame elm
brave topaz
#

Please try transferring the credits again tomorrow, and let us know if the issue is still happening.

tame elm
#

okay thanks

brave topaz
#

No prob.

stable egret
#

Does someone know if the site is down?

brave topaz
stable egret
brave topaz
exotic umbra
#

Hello

brave topaz
exotic umbra
#

I want to appeal for my Blacklist

eager plume
#

Hello

brave topaz
brave topaz
brave topaz
exotic umbra
brave topaz
#

Other higher roles.

exotic umbra
#

Okay

charred beacon
#

is probot down?

light quiver
#

Bro shut up you are 11 and still talking and why did you blur the message before it 🤨
(by the way i am 13 so don't get fooled and report me )

#

stop the cap

brave topaz
#

Again, this is a support channel, we will not allow this to be discussed here at all.

brave topaz
brave topaz
#

No, there's no estimated time for that.

tidal flare
full panther
#

Does automod show you the things it's blocked?

#

please @ me when i get a response, thanks!

brave topaz
full panther
#

Where would I see that?

brave topaz
cosmic kindle
#

Hello there. We've been having some issues lately with Probot. For the past 3 days the bot has been struggling to give members of our server a "Verified" role that we use to keep bots and scam accounts away. I've noticed that when i go on the Probot website. It seems to be very slow on responding to our server. Where it sometimes won't load at all and gives us the (This server requires setup.) message. However I've noticed it doesn't seem to be having this issue on other servers I've tested Probot with.

Is there anything i can do or info i can give to hopefully fix this issue? Our current workaround is to have people create a support ticket if the bot doesn't work for them and it's become a bit much for us the past 3 days.

TLDR: Our bot only works sometimes when giving people roles and there's often connection issues when i go on the website for the past 3 days

full panther
full panther
cosmic kindle
#

I'll test that. Thank you

full panther
#

No problem

cosmic kindle
#

It's as high up as it can be

brave topaz
brave topaz
cosmic kindle
brave topaz
#

Can you try to kick ProBot from your server and add it back?

cosmic kindle
#

I could. Just a bit scared that it will mess with the verification process. But if it'll help us figure this out then sure. Gimme a sec

#

It seems like i can't add it back. Select a server prompt is grayed out

#

It doesn't let me add it to any server actually

#

Okay i got it added again. Had to switch to Chrome. Tho it seems to be offline now

#

It's back online

#

Ping command still gives the same error as above

#

It is still buggy

brave topaz
#

The only thing you can do is wait, it seems that some shards are currently having problems.

cosmic kindle
#

Ahh damn that's what i was fearing. Well okay thank you so much for looking into it still. We'll probably just need a backup bot or something until this gets fixed. Thx again and have a nice day :D

brave topaz
#

You too!

covert plaza
#

how can i turn this feature off

#

@brave topaz

brave topaz
#

If you don't see the rule from there, you will have to disable it from your server settings > safety setup.

modest nymph
brave topaz
modest nymph
#

Ok

exotic umbra
#

@brave topaz Yo bro

brave topaz
deft mist
brave topaz
#

Show me your setup and role list please.

exotic umbra
unique oak
#

Hi anyone knows how to Claim the daily credit of a diamond membership?

lean badgerBOT
brave topaz
unique oak
#

What does the diamond membership offer only the credit?

muted ridge
#

Works the billing support? 24 hours and still no reply in ticket 😦

brave topaz
brave topaz
ember rover
#

Hi does anyone know if i can get purged logs back

brave topaz
#

Hi there. No, that wouldn't be possible.

ember rover
#

Ahh okay

digital ledge
#

anyone know how much xp is required for text level 90?

brave topaz
somber furnace
#

Why is probot rewards not working

brave topaz
#

Daily reward is temporary disabled.

somber furnace
#

Oh

#

When is it enabled?

#

And also does someone know a credits server to buy netflix?

brave topaz
somber furnace
#

Oh

#

Ok

brave topaz
short plover
#

I have a problem with my daily gifts

somber furnace
#

Wait really?

#

Then why do we collect credits

digital ledge
#

avatar shop

brave topaz
short plover
#

Can you help?

somber furnace
#

Because like I used to collect credits when I do stuff to people then I go into a server and buy things

short plover
#

I can't get it

brave topaz
#

You have already been answered.

short plover
#

It passes the verification test and then it says contact technical support

brave topaz
somber furnace
#

Ohh okey

#

Is there a server by a chance?

brave topaz
#

As far as I know, no, and here we do not recommend servers.

patent socket
#

What's the site owners email? I couldn't find it

brave topaz
patent socket
rose loom
#

Can someone from the Dev. or the staff team tag me.. and let me know whey the Auto Leveling is not assinging a role, the role to a member?

teal girder
#

How do I disable stupid /rank command it's conflicting with my custom rank bot

lean badgerBOT
brave topaz
restive sonnet
#

hello

#

probot is not giving the auto role why

#

<@&675070424748654593>

brave topaz