#support-en
1 messages · Page 171 of 1
Let us know if you need additional help!
the documentation says that is necessary that the member type in chat to have the role updated, but its not sending the message in the chat after or before the update
ofc!
alright I do have a new question now
I'm tryna do the twitch notification thing now, and when I try to save changes it says try again kater
later*
That's a know issue that will be fixed at some point soon
oh alr, gotcha, nvm then
Does it work if you change the channel?
Hello I have a question because the bot doesn't do anything now since a long time and I didn't touch anything so I was wondering if there was a reason and if there's something I can do?
<@&675070424748654593>
Will there be no Russian support? Or what?
Daily is temporary disabled
#support-int
Okey , thx
ok ty
Can someone help me pls? Why i cant see the Features here?
Because you didn’t choose a server yet
Youre on your profile page
oh... thank you!
You have not selected any message. First you will have to send one with the Embeds module
Thx that fixed it, have a great day
Daily is temporary disabled
Sorry, we can’t help you with that. We provide only help with @stone cloud
I can suggest you only deauthorizing every app for your account that have joins servers for you permission
i need som help
i added the bot to a server but now it wont show up on the website....
ih
Hey, could you send a screenshot?
And please avoid mentioning staff members
oh im sorry
Hey, need something?
mb
<@&675070424748654593>
Yes?
Yes?
Transfert account data have a problem ? @sage flint
We noticed that you are a premium user, for faster response go to #premium-support
you already have been answered by our colleagues at #support-ar use one support channel please, thanks for your understanding
I can't use the credit command in my server
How can I make it work?
<@&675070424748654593>
go to https://probot.io/dashboard, select your server on the left side and enable </credit:1> on the unity module
You have any problem with me ??!
We noticed that you are a premium user, for faster response go to #premium-support
I need answer with eng if you have a problem tell me @livid hearth
i have no problem with you, transferring data are currently under maintenance, read the channel topic no need to repeat questions in multiple channels, you already got a response from the Arabic side ticket/support, my apologies if there’s any misunderstanding
hey, please contact @surreal jetty and wait for our response
may you wait few days just to investigate about your case please 🙏🏻
creating a command with automatic response, are there any response limits? or is it infinite?
there’s no limit for auto-responder
ok, thanks
np, have a great weekend
The welcome messages do not work
can i change probot dashbord settings from a server to a new one ? <@&675070424748654593>
Hey, could you elaborate please?
No unfortunately it's not possible
Daily is temporary disabled
I have activated the command in the site, but when there is a new member, the bot do not makes the message
why probot notworking?
Check this out https://docs.probot.io/docs/modules/welcome
Welcome and goodbye messages play a vital role in establishing a welcoming and engaging community on your Discord server. These messages can make a new member feel valued and provide a sense of belonging. Similarly, when a member leaves the server, a well-crafted goodbye message can create a positive impression and show that the server values th...
Hi👋🏻
Which part of it is not working?
Yes i readed it
Did everything
expect the goodbye message
Could you send a screenshot please?
Yes give me a second
Hi there - Is there a way to have the bot repost a message in a predefined channel? For example !announce <#channel> <msg>
Hi there 
There is no command for this, but you can use the Embeds module available in the dashboard.
Daily reward is temporary disabled
when will do you fix it ?
Could you select a specific channel?
No ETA
ah okey
Does Probot have the necessary permissions? If yes try changing the channel to another one and check if it works
Okay
Still ain't working, i will just use another bot
Thank you for the help anyways
Hey anyone here?
hi hi, how may i help you?
transaltion?
hi
everytime im on the dashboard i keep getting this error
is it my country is blacklisted
or what
anyone?
Error 1015 / "You are being rate limited..." / "Too many requests..."
You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer
its been like that for 3 days
daily is disabled
I thought so
We provide help only @stone cloud
Yes it's probot I wanted to vote but I couldn't @sage flint
Voting is done via discordbotlist.com which is not ours
we just have our bot listed on their webpage
you have bought it in Discord Store, we can't do anything about that
Is suggest you to look through your discord billings or contact ticettool support
Thank usm @sage flint
How to get a lot of credit
you can’t, at the moment
administration decision, you can’t get credit for now unfortunately
daily is disabled
Forever?
temporary
Do you know for how much
Ok thx for the help
np
How do I set the bot up to welcome players?
Check this out https://docs.probot.io/docs/modules/welcome
Welcome and goodbye messages play a vital role in establishing a welcoming and engaging community on your Discord server. These messages can make a new member feel valued and provide a sense of belonging. Similarly, when a member leaves the server, a well-crafted goodbye message can create a positive impression and show that the server values th...
Daily reward is temporary disabled
@leaden inlet ^^
till now still same error
- its been days already
and thats what shows when a tap opens
so i dont know what's really up
cant reset the bot, the only thing i can do is send new embed messages, everything else refuses to update
is there a way to remove the bot completely from my server? i tried banning it, but it still showed up on t he dashboard
Waaahhh
Daily is temporary disabled
😭
The only thing you can do is wait and try again.
K, thanks
How to get credits
Then how to get credits
You can't for now
How to buy credits
can i have the amount of xp for chatting and voice?
@brave topaz help me pls
hi hi, for text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
more details: https://docs.probot.io/docs/modules/level_system
ok thanks
please mind reading the channel topic, no need to mention individual support members, thanks for your understanding
using mobile make me cant enter docs
How to solve it
how to solve what? what’s the issue exactly?
elaborate please
can i have a command that reset entire server xp, including voice?
tried with everyone as target
Hello, in the text box for "TEXT LEVELING UP MESSAGE", are there any commands other than [user], [oldLevel] and [Level]?
I'd like to tell members that they've passed the chat level or the voice level.
<@&675070424748654593> little help pls
No theres no parameter such as "All" to reset both Voice and Text. However, you may type the command twice with different types to reset both
can i have a preview?
And yes its supposed to work when passing @everyone as a target, you may have added invalid input such as spaces, etc
Here you go
ok thanks
No there are no other vars. Additionally, leveling up messages are only for text levels only
.
Yes? @oblique oracle
ok thanks ^^
Daily rewards are temporarily disabled, only Golden Membership and Diamond Membership subscribers can claim it.
When will it be enabled
there’s no eta for that
How to get full list of members xp and level
I tried cmd /top but it is showing by pages, is it possible to get whole list at a time
No unfortunately it's not possible
Ok then how to get their names on that list bcuz its just showing their user I'd not names
It's Discord app's issue, I think it's showing their username properly on Desktop
So try it on desktop
出来ました!ありがとうございました!!
We noticed that you are a premium user, for faster response go to #premium-support
i tried to claim my gift but it says error contact support
Daily is disabled
#support-int
there is an issue in sending creadits
the money didnt count in my account
even after sned complete message
Could you send a screenshot please?
daily is disabled
how i can get my daily
^
ok
maybe someday, for now its temporary disabled with no eta
Question have the reaction rolls been fixed or are they still buggy?
fixed
nice thank you for your quick reply 🙂
no problem
How do I change my bots language? Like the welcome and goodbye is in my language but I want It in English
You can change welcome and goodbye messages on the dashboard - https://probot.io/dashboard
How to do it when you write something and the bot responds, for example:
Member: Chat is dead
The bot responds: Lie, the chat is alive.
Urgently need help
@sage flint
https://probot.io/dashboard
Autoresponder
It doesn’t work, can you please PM me and help me?
No, we have this server and channel to provide help here, not in dms
please share me a screenshot of your responder
I’m just Russian and it’s difficult for me to communicate with you through a translator. I communicate, what is it? Responder
you can use support channel in russian
#support-int
Thank you
🤗
I need help here
Hi, what can I do for you?
i need help pls
hi may I help you?
Daily credits are disabled for everyone
You are not don't worry, if you need help mention me ^^
Hi, I wanted to know how I do it like: If I have the Level 10 Role and the BOT gives it to me along with the FAN Role.
@tidal flare
Yes?
This might be possible to set this up
the roles doesnt appear
You need to put ProBot role the highest possible, with all permissions
its the highest role
Does it have admin permission?
You need to wait 30 minutes, then try again
k
And try to change on of your channel's name on your Discord Server then see if you can see all the roles
okay thx
No problem 
Self roles not working it looked like it was back, role buttons came back
But it never works stuck loading but wont give any of the roles. Bot has all permissions.
check role hierarchy, ProBot role should be on the top
i know that it used to be working with the same setup
Do you use buttons or reactions?
Ok
<@&roleid>
You put only @
It have to be @&
1 sec
<@& >
Do pro bot have auto remove level when person leaves the discord server
Hi there,
I'm using a bot that automatically deletes certain messages in a certain channel. Can I set up ProBot logging to ignore this channel/category for deleted messages?
hi
how do i set up welcome messages?
Hi the bot not working in my server can i know why ?
<@&675070424748654593>
the bot in my server is offline while in other servers it's online
Is there any Shot command available for rank and level checks?
<@&675070424748654593>
Daily is temporary disabled
What do you mean?
Still offline?
Hi there. Do you need help?
Which module and rule are you using?
I'm using the Log module
Is it possible to prevent the bot from detecting or writing logs in certain channels or categories?
Is there any command available without / command?
@brave topaz ?
yup
No.
No, sorry.
Thank you
Can you try kicking it from your server and then reinvite it please?
Thank you
I tried 6 times
Good evening, my daily rewards are not working & i'm having trouble with self-assignable roles.
<@&675070424748654593>
Hi, Daily credits are disabled. And for self-assignable roles, it's a known issue, developers are doing their best to fix it as soon as possible
So it's currently disabled?
Alright, thanks!
Daily credits yes
So, basically the issue with self-assignable roles for me is, I can't pick the role after setting it up
Thats the issue at hand for everyone else aswell, yes?
It happens to a lot of person yes
Alright, thank you for your time
At any time ^^
I can't get daily bonus, what's the problem??
<@&675070424748654593>
<@&336913504051265537> @tidal flare
Daily reward is temporary disabled
And avoid mentioning staff members please
Okey but why they are not responding..
If they respond then i don't mention them
When it works again??
Because moderator's don't have to help you, they moderate the server. As for support team, check the channel description and #573048403429425162
No ETA
First im not mentioned any moderator, check my first sms...im mention support team but they not responding then I mentioned moderator...
Okey now lets finished that...
✅✅✅✅✅
Ok
You mentioned the role sir, not all the support team members are available 24/7.
Have a good day
Thank you 😊
Documentation will open my nation
always get error
why though ?
Hey
I hope this message finds you well. I accidentally transferred 3 million credits to the wrong recipient and would like to request assistance in reversing this transaction.
Could you please help me recover my credits?
sorry, elaborate please?
hey, which error exactly?
hey, i’m really sorry to hear that you made a mistake transferring credits, my apologies we can do nothing at this situation, 🩷 stay safe
Management decision
Yeah Ik its a management decision, I am asking what led to said decision.
Daily is temporary disabled.
how to reset the top week only
you cant
...
<@&675070424748654593>
Read the pinned message please
Hi the bot not working in my server can i know why ?
<@&675070424748654593>
Will be back online soon
https://probot.io/dashboard
autoresponder
why does this happen when I do the daily reward ? <@&675070424748654593>
its disabled
how do I enable it
why Leveling System can't auto reward role ?
Danny said me i need to write my problem here so i have banned for no reason and idk why
Hey, when ever i try to link a twitch account to probot i get this message <@&675070424748654593>
That's a known issue, will be fixed at some point soon.
Here?
Move ProBot's role to the top.
hi, just joined. I love the intro I get on this chanel under server guide. Is that a probot feature or something else?
Hi, I have some problems in pro bot site. And i dont know why?
ah it's discord onboarding
yeah i thinkk its prove i have ban for nothing
is it allowed to trade probots credits for another bot coins ?
Hi, you might be temporary blocked, try again in 30 minutes
How does the emoji spam automod work? Can we customize it?
Yes, on the dashboard
https://probot.io/dashboard
Where?
What do you mean by customize exactly?
I want to add a limit to the number of emojis in a message.
I don't think that's possible unfortunately.
Do you think probot feature include Youtube integration ? One day ?
Hey, do you mean music feature using youtube?
why i got blocked??? :<
This may happens when you're trying to modify things too quickly
but i just wanted to add bot to my server
Did you try adding it again?
and i clicked add to my server next visit website and BOOM got banned
Great ^^
BUT i have another problem
daily not working
is that normal?
or i need to run?
i think i need to run cuz Time left NaN:NaN:NaN
Daily is temporary disabled
i can't claim my daily credits as well the ones i supposed to get from voting on the probot
hey, may you read the message above, “Daily is temporary disabled”
what about the probot voting
same as daily
would the issue be fixed in any time soon
you can’t claim credit for now
no estimated time for that actually
BRUH
where can i get an announcement if it got fixed
it’s not an issue, it can’t be fixed, we will announce it if the reward re-enabled
so they just disabled it oh ok
🤫 🤔
yes, administration decision
ok thanks for telling me
yoo i got a question i wanted to use a welcome image with the probot and its enabled and everything but it wont sent the image whenever someone joins
what if me meets me?
no worries!
#chat-en please
make sure the image size is less than 2-3MB
alr imma check that thx
np
@livid hearth how to buy or get credits pls tell
you can’t buy credits it’s illegal, for the moment you can’t get credits
Probot seems to be offline in my server. Is there an outage going on in certain servers only?
there’s no outage going on for now, wait 10-20min then try again
Having issues with webhooks, can anyone assist?
We noticed that you are a premium user, for faster response go to #premium-support
what is this in probot website Application error: a client-side exception has occurred (see the browser console for more information).
<@&675070424748654593>
Hey, Do you sill have the issue?
Send me a photo pls.
Hi just added this bot to my server and how do I make it so only I can use it?
@tranquil axle
@livid hearth
Anyone?
Hey, what do you mean by you can only use it?
Like I don’t want people bannning people while I’m not there or using other commands
@fickle reef
Only members with ban permission can ban another person
Same for others, but you can customize it on the dashboard
Yes, on the server settings
But you can also choose who can use /mute/kick/ban on the dashboard as I said
Anytime! Glad I could help and feel free to ask if you have any other questions.
Have a great day
Will do
im getting rate limited even though i havent used the site in over 3 hours
Can i disable Text leveling for my server?
You can disable it on the dashboard > leveling system
its disable from day 1
Do you want to disable the leveling system so they can't get xp or reset it?
no i want to disable only text leveling
not the voice one
can i?
No that's not possible
ok
Why can't i see all the emojis, all i see is a question mark where the flag should be??
Anyone???
??????
refresh again
how do i disable welcome message from the bot?
probot at the top. But can't auto reward role
hey how can i let the bot write emoji?
Hello assignable role for button still broken?
Hi how can I make the bot tell people to F off n that when they use certain bad language please? Would you @ me as I’m going bed now so won’t see it till later, thanks whoever helps🍻🙏
Stop using bad language motherfuckers
Nah but legit
Like I’ve seen people say damn and the bot replies damn you back
On misfitz
A ok
N you can’t talk look at ya reply😂🍻
True
Like in automatic replys?
k thanks
I need to talk with the owners
can someone plz help me set up a self role on a server i'm making
Show me your setup from the dashboard please
Still an issue?
Dashboard > Your server > Welcome & Goodbye
What do you mean?
No, the fix was deployed over a week ago.
Okey thank you
What do you need exactly?
Np
thx
An approval to use the bot in a project
#support-en bruh what is all about
ProBot is free to use, although if you still have questions feel free to DM our modmail @surreal jetty
This is ProBot English support channel.
thx
Good morning, when i set Probot and i want to save what i did, it don't save, can someone explain me why and how i can resolve this problem?
<@&675070424748654593>
guys how can i get credits if the daily reward doesnt work
Daily is temporary disabled
Np
What did you edit?
i edited the enter and the exit of a member, but don't worry it now works, thanks anyway and have a good day
How do I make another member be able to use the commands?
<@&675070424748654593> ?
Np. Let us know if you need additional help.
What commands?
The pro bot commands
Like the warnings and stuff like that
My mod can't use it even though he has the administrator role
By default, all members can use most commands, except for the moderation ones.
You can edit the permissions for moderation commands from the dashboard > your server > moderation.
Thank you so much
No problem. Let us know if you need additional help!
My main discord account is banned in this server for no reason i have contacted @surreal jetty twice
So if you contacted twice then you must have also received a answer twice
No i haven't receive even once
^^
So you didn’t contacted Danny. We’re replying to all of the users
Also I don’t see you in our log
Which means you have never contacted us
I did but the staff said they haven't receive it
So i even sent it here
Send me a screenshot of your DMs with Danny
And the bot gave you the answer
Just read it
No, because your messages are out of context and not related to the channel topic
I filled the form twice bruh
Once is enough
And you are saying there non from me
Yeah but another staff said there non from me
Maybe he meant thread on Danny
I filled it 18 days ago and 16 days ago
Ok
^
I even see this when i fill it and send it
Also i changed the username of my main account so i sent it again
👍
Hi can I know how much does probot take tax credit and how can I calculate it?
Tax is 5%
To calculate this use just basic math
In server settings
I need help, there is a problem when I wanna claim my daily
Daily reward is temporary disabled
Hi I need help it keeps on card decline I cant renew the bot
We noticed that you are a premium user, for faster response go to #premium-support
plz help
We noticed that you are a premium user, for faster response go to #premium-support
what command is it for probot to welcome people
how do i set up the join log
Try accessing website via this link https://probot.io/dashboard
Instead of saying „I have a problem” and pinging us, just describe the problem
There’s no command for that. You can set up welcome message on the dashboard https://probot.io/dashboard in the welcome & goodbye module
On the dashboard https://probot.io/dashboard
hello, im looking for some help
do i need to open some sort of ticket or can i ask here?
You can ask here
i was sorting out some settings on my server via the web and then i got this message and now i cant access the dashboard, can i get some help please 😦 <@&675070424748654593> i dont understand what went wrong
I think that means you have to wait a bit and then try again
i mean, the message said that the owner banned me
but i dont understand why
i was choosing the welcome message stuff for my server
hm oki, if possible i would like to understand what happened in order to avoid it for future reference
Hey I've been having a problem - I've been trying to claim my daily reward for months and theres always some error - and it says ontact support
Same I need help
as soon as i Pic a Image in welcome message it wont sent the message or the image only when i turn of the image it works?
And auto role also not working even tho i got probot role above all
@light creek @abstract canyon daily is temporary disabled.
Ohh alright
But when I vote I don't get credits too
Will take a look ASAP. Can you send me the image via DM please?
Regarding the autorole, check ProBot permissions. If everything is correct, try to toggle the module from the dashboard.
It's disabled as well.
When is it coming back?
There's no estimated time for that.
Done :)
So there's no way to claim any credits right now?
Indeed.
after doing that auto role still does not work
How i can add in my server one channel thats for the welcome and one channel thats for boosts ?
<@&336913504051265537>
<@&675070424748654593>
@tender obsidian
First of all please dont @ mods. Additionally, there is no such feature as “boosts” you can only include images in welcome channels
.
What do you mean by “boosts”
When someone boost the server the bot will send message like this
@nocturne flax boost the server
You understand
Yes, ProBot does not offer this feature
However, you may suggest it through #1234622065810739291
Come dm
Send me one dm
I’d prefer you not dming me
i have the same problem
can some wan tell me how to fix this problem؟؟؟
There’s nothing to fix
Why is ProBot not working!?!?!? what happened? Why didn't they write anything in the news?
Hey, which part is not working?
Hi, I'm trying to buy your Probot Premium and I'm getting a payment method not verified error even though my bank has approved it. What could cause this? (I tried several different banks and payment methods, but there was no difference.)
:white_check_mark: @p8_3 muted from the text! :zipper_mouth:
Hey, try to kick and re-invite bot or just wait a while and check if it will shows as online
I did this a minute ago
Hey, what payment method did you choose?
Credit card "link" appears as the payment method. (stripe
Good evening 👋
For Temporary Channels, putting the option "MAX CHANNELS USER CAN CREATE AT THE SAME TIME" to 0 allows user to create infinite channels or not a single one? 🙂
Still offline?
Hey, sorry for the late response, even if you set it to 0 it allows the member to create a channel, that's just how many temp channel a single user can create and have at the same time not the most possible temp channel can be created.
Could you send a screenshot please?
hello, i cant claim my dayly reward
Daily reward is temporary disabled
thnx , but when its going to come back
No ETA
ok thnx
No worries
Sad. This should be announced actually. Creates confusion.
It is management's decision
I have problem with trying to create a Self-Assignable role message, i created an embedded message but after that i need to choose a message and can't add anything there?
Hey, did you read these docs?
https://docs.probot.io/docs/modules/embed
https://docs.probot.io/docs/modules/self-assignable-roles
Question is the credit system running normally?
Hello, I ama staff in a server with around 83k members; recently we have been having issues with probot's level system issue
in short terms:
It won't give the person their rank role when they reach the specific role.
We noticed that you are a premium user, for faster response go to #premium-support
Yeah, we only disabled Daily Rewards temporarily (Golden/Diamond Membership subscribers can still claim it through /daily command)
Hey, can you please show me your leveling system configuration
Looks fine to me, would you please DM me your server link to investigate the issue further?
Daily is temporary disabled.
And please don't ping individuals for support.
why,,, how earn some money now?? i need it for buy ID background red moon
i need 3k only
You can earn credit for now unless you have a golden/diamond membership.
If you have one of these subscriptions you can use the /daily command.
You can't claim daily in this server.
Hello
Hi there. How can we help you?
I want to create a level system on my server with a pro bot, how can I do it?
Let us know if you need additional help.
There is one last thing
How can I add stickers to the server?
Like a gif of those big ones
like this
How can I do this
bruh💀
This is for ProBot support, you can ask general questions about Discord in #chat-en but may not get a response.
Do you need help?
Umm ig i am rate limited in the probot's website. How can I fix that?
Wait for a while (~30-60 mins) before trying to access the site again.
Oh ok. Btw why did that happen?
You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Okayyy. Thanks a lot
Np.
Alslam alaikum, how much is probot's tax?
Tax is 5%
I can’t access the website for a more detailed command list
it says i have been blocked cause it thought I was a bot?
Wait for a while (~30-60 mins) before trying to access the site again. You can read the pinned message for more info.
With the /setxp command.
I mean i how i get more xp to increase lvl
You just have to be active, sending messages.
I need help is there a welcome command with pro bot
There's a welcome module.
https://docs.probot.io/docs/modules/welcome
Ok ty sm
Np.
can probot make more than 1 temp-channel-maker channel?
No, that's not possible
Can someone help me? i added probot to a server but its saying i still need to set it up?
Is this still an issue?
Hi there. Do you need help?
yeah it is 🥲
Try to change some channel's name from your server and try again
just tried its still not working
is it normal for the bot to say its offline in the server?
How do I get credit?
No, and that's why you can't access the dashboard 😄
Can you try kicking it from your server and then reinvite it please?
Oh! alright let me try now
Does the diceroll command use a D20 dice?
You can't earn credit for now unless you have a golden/diamond membership.
What's the server ID? I'll report it to the developers.
1254511044542337075
Tysmm i appreciate the help
- Server ID: 1057660090594897960
- Questions: our probot pro custumized bot dissapeared from our server. we just purchased 'premium' again. but it seems like our custimized bot, with all custom commands dissapeared
سلام عليكم
#support-ar
يا جماعه ان جديد في الكريدت ممكن حد يعلمني إزاي اجيبه
#support-ar
Hey, could you send a screenshot please?
Could you kick and re invite the bot and see if it's the same?
But this way all the information I put in the bot like the login message, the leveling system will be deleted...
Hi, we have checked your account and it doesn't seems you have Premium
The bot appears offline when the subscription ends
It won't reset don't worry
we just added the premium bot to the server again
We noticed that you are a premium user, for faster response go to #premium-support
Now is it working?
What is your server id?
they premium bot is back, but we lost all our custumizations
this may be due to late payment
thats weird, cause our cc was submitted
so we gotta set up everything all over again?
Yes
And the daily claim is still not working. No official announcements. Bad impression.
1154709334232678451
Daily is temporary disabled. If you have a golden/diamond membership you can use the /daily command.
Doesn't matter for how long. This should be CLEARLY announced for users! To investigate what's wrong with the feature I had to come here and INVESTIGATE because the problem is not addressed where should be
If this is not obvious for bot's crew then I shall say that communication with users is quite poor for ProBot and could be reflected in the public feedback.
The messages says "Please contact support", so here we are.
The daily is not even any important feature
I'm not the one who makes this decision. In fact, I've been working here since after the daily reward was disabled. However, based on my experience, I can understand why an announcement wasn't made. Most people wouldn't read it—I'm not saying this includes you, but it applies to most people.
just a thing that allows you yo get some credits so you can buy profile background or whatever
🤨 r u serious, guys? omg
Bye.
👋🏻
Is the daily credits enabled 🥲🥲🥲
No. If you have a golden/diamond membership you can use the /daily command.
<@&675070424748654593> hi, when someone levels up in my server he doesn't receive the role that i set in the dashboard, what can i do?
still having this issue, it says I will need to email the site owner and tell them i was blocked from the site
then gives me a Cloudflare Ray ID
Hi! I have a problem with Twitch configuration of ProbOT
Can you help me to fix this?
hey, is this issue considered to the voice or text level?
Error 1015 / "You are being rate limited..." / "Too many requests..."
You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer
hi hi, the twitch module is under maintenance, no eta when it will be fixed, because we reached the rate limit of the twitch API, sorry for any inconvenience
i use both text and voice
if they level up with the voice level, they should type in the chat some messages to make the bot detect the users levels
but they actually level up but they doesn't recive the role
just try what i said above and check if the bot give them the role or not
its disabled
How I enable it
np
Hey folks,
Over the past few months I've had intermittent problems with Probot stopping responding or just being unable to perform it's functions despite it having the correct permissions, and most recently it stopped altogether, upon inspection, it appears to have been killed completely.
I can see in the ProBot admin panel that there's still a listing for my server and that it has spotty statistics, seems to have been a stability/connectivity problem. Has the bot instance been "banned"?
Hiya! What you are showing in the screenshot is a webhook, not the bot profile itself.
Now is it responding to commands?
Daily is temporary disabled.
okey tnx
It's dead, jim...
Even weirder, if I go to the welcome message and hover, the bot has a full profile intact but still won't respond.
I've verified the areas I'm trying to use the / commands in have the correct permissions for ProBot to respond.
Admin panel shows stats fell off on the 27th and shortly after, it completely stopped moderating my server and has also stopped tracking users and messages. It's completely dead.
I could have sworn I changed the Bio on this too...
Is ProBot online on your server?
No, it's offline, per above screenshot
Alright. We're working on it.
I appreciate the speedy support! Thank you 😄
(Of all the Bots we've tried, ProBot still reigns superior with the help of AutoMod to combat spammers and shady accounts, so we really do appreciate the team's work ❤️ )
having an issue with the probot, not responding to any commands and the dashboard is not working as well. constantly says "this server requires setup)
Is ProBot online on your server?
If not, we're working on it.
Do you have any updates on our server please?
Is it limited to our instance or is this a more general issue I can track elsewhere?
Daily is temporary disabled,
It’s a general issue that is being looked into. I don’t have any updates ATM, sorry.
Did i get compensation
Okay, thanks. If there's anywhere I can track this please let me know.
hey guys i am not selling or buying but can i know how much does 1m credit worth?
nothing
No you won't
Ok.
bro...
?
do u know how much does 1m credit worth and be serious pls(:
Its worth nothing.
Its not a currency
or anything
Using /rep
it is not designed to have any value
I know, but it doesn't.
do u know the shop servers they are selling accounts games everything with credit
do u know that they all getting blacklisted?
and some of them even are terminated from discord?
Because you don't have any membership subscription
what does that mean?
excluded from the bot, if you're blacklisted, you can't use the bot credits
Ok i buy membership but i can send reps for people ?
cant they just creat another account?
Yes with limits depending on the type of membership
does that include facebook groups?
wdym?
Please type kurdish in https://discord.com/channels/224308865427046402/743366318509654068 🦦
there are facebook groups that are selling credit
they still have to use discord to do so
how would u know if they are selling?
You could have asked for help in #support-int
can't tell you
wait is there a way u can know with??
Ok come
hey do u actually know if someone is selling or u really dont know?
Yes, we know when someone is selling
So how do you differentiate between someone who sells and someone who doesn't?
Already told you
^
My probot will not let me subscribe to premium for the second month, Keeps redirecting me to the discord and goes into a loop. None of the bot functions are working anymore. Anyone got Ideas?
ye i know u cant tell me but what does it depend on like if u saw something strange with the Conversion process @sage flint
Ive had the premium for about a month
We noticed that you are a premium user, for faster response go to #premium-support
But my bot isnt working in the discord anymore
Will not answer you any question about that, as i already told you twice, can't share any detail of how we work with blacklist
Its not working at all or just some features?
ok i feel like i know smt abt it now but pls don't blacklist me(::
I had to kick the bot and readd it but now this shows up when trying to renew my premium. Wont elt me select payment method
click on this gray empty box
The first time I paid for premium it took me about an hour because it was just giving me issues and I did. nothing happens
is this worked?
it should open the payment page
No im clicking it and nothing is happening
What browser are you using?
chrome
also when I go to my profile on the probot website and click "Manage premium" It pops up "Something Wrong"
Then it should work, I tried to re-create your problem but it not occurs for me
Mind you try using another browser?
Firefox for example
Microsoft edge worked and fixed it for my chrome. Im guessing chrome was jsut blocking it but let me see
We noticed that you are a premium user, for faster response go to #premium-support
Maybe, I'm using Chrome and it is working for me with no problems, but I can have other browser settings that are not blocking stuff like that or something
<@&675070424748654593> where is polish chat and support??
#support-int
#chat-int
Goodnight. A friend of mine and I were doing a RP server, when he was blocked from accessing the probot website
I'm here to try to resolve this, as we need to continue the project as quickly as possible
<@&675070424748654593>
Hey, wait for about 15 minutes and try again
If it not helps, then clear your browser cookies
Ok. We'll try
Bruh this is scam
Hey I have a question
It's temporary disabled.
Yes?
?
Ah, ok. Thanks!
my pleasure!
Hey is there any coupon code available? I'm interested ina year subscription.
hey, unfortunately there’s no coupon code for now, I’m sorry
Why probot keeps getting a price of something where the free things
anyone help me pls
Management decision.
Daily is temporary disabled.
Management decision.
ok
Hello.
If an admin implemented ProBot to my server. if he leaves my server will he still have access to our server or change anything?
If you have admin permission yes.
Thank you!
No problem!
hey can any one of the support help me someone told me that no one can use the credit to buy things and if I do it would make black listed is that right and if it's what can I do with the credit then
No, you can use your credits to buy:
- Profile backgrounds: https://probot.io/store/profile
- Profile badges: https://probot.io/badges
- ID backgrounds: https://probot.io/store/rank
Oh that's good
I want to get a card, come to me ERROR WAY ?
Daily is temporary disabled.
I need a card, where can I get it?
Or around me
You can't get a card claiming daily reward.
how
Where do I want to claim a reward from?
You can't get a daily reward for now.
I need you to give me it
how do i enable disabled commands
Using the dashboard
Daily reward is temporary disabled.
got a new question.
i upgraded and i cant use it. if i try to invite it i cant select my server or anything. tried with my own profile on the page and than the upgrade version from the probot that's implemented.
how do i fix that?
We noticed that you are a premium user, for faster response go to #premium-support
hey
i cant take my daily credits idk why
it's been like this for a week
wait sorry i just read the pinned message
status operational, but bot on my server offline... hmm why is that?
We're working on it. Some shards are offline.
hi guys
i have a problem
"You climbed from level 2 to 3. Keep it up"
How can i replace 2 and 3 become rolename which the bot give them when lv up
Hello, that’s not possible
hi Support Team
I Lost Access to My other Discord Account cause It Need Email Verification And I Have no longer Access To Gmail And It Had 44m Credits
So is there a way to restore them
<@&633747682506309643> <@&675070424748654593>
sorry for tag
No, there's no way.
try to ask
if i can verify its mine account
Hi, he already said there is no way to solve your problem, thanks.
Is there a way to change how long it takes to level up?
no
Alright, that's unfortunate
will you expand the max level of 100 to servers?
no, 100 is the maximum for now, there's no plan to expend it
Hello
How to create a roll? Like lett my freind sees how much credits he have
Why no one answers
no need to use multiple support channels you’ll get the same response
:white_check_mark: @___khanhs muted from the text! :zipper_mouth:
Pls stop it i like you❤❤❤❤
Just wondering, is there anything specific that triggers being rate limited? /gen
I got rate limited after pressing save once on an embed after about 5 minutes of being on the dashboard. It doesn't happen to me often, but if it does it's when I've only been on for about 5-10 minutes and barely did any activity.
Head to #chat-en if you don't need help.
These are Cloudfare rules, although that really shouldn't make you ratelimited.
You can read the pinned message for more info.
i can't get my credit for more than month now
Daily not working / "Error please contact support"
Daily is temporarily disabled by the staff. If you are receiving an error when claiming your daily reward, this is why. Please do not create any more reports about this error.
why probot not responding?
Is it online on your server?
no
Some shards are down, that's why. It will be fixed at some point soon.
😦 thanks for the answer
hey guys when i went on the probot website trying to access the dashboard it wouldent work so i refreshed the page like 1-3 times and then i got this message:
What happened?
The owner of this website (probot.io) has banned you temporarily from accessing this website.
is there anything i can do?
Wait for a while (~30-60 mins) before trying to access the site again.
Please read above. You can also see the pinned message for more info.
Do you know why this is happening?
@brave topaz I just bypassed it
Does anyone know if it’s possible to make a message appear after auto mod triggers ?
@lean badger
Are you talking about Probot automod? If yes I don't think so
Hey, Twitch notifications are under maintenance, sorry for the inconvenience
No worries, have a great day