#support-en
1 messages · Page 162 of 1
it's already clearly stated there
hi
Why was it temporarily disabled and when will it be removed and can I buy with credit?
Why was I given a time out? I only wrote (Arabs). Where is the problem?
there's no information on when it will be back available, but it is disabled due to farming, trading and other activities
you don't seem to have any timeout currently
Ok thanks
Are you kidding? Of course not on this account
@glass field
I took Time Out for a month because I wrote Arabs
were you in between the raid that happened?
I was there at the time, but of course I did not participate with them. There was a rumor saying that if you wrote Arabs, Time Out would be taken. I did not believe it, and when I actually tried it, I was disappointed with the Pro Bot.
well because of the raid, blame them else this would never happen if they would not spread misinformations abou the bot
timeout removed, and there would be no issue for you to communicate in arabic
ty
disabled
what can i do
nothing

Can anyone tell me how to setup where it tells me who joins my server
<@&675070424748654593>
Hi there, I am in the process of editing my servers existing set of self-assignable roles and I cannot get the role buttons to show up on my new messages. I would appreciate some help please!
<@&675070424748654593>
You can edit it from probot dashboard
Creat new channel if (wellcome) channel is deleted
Then go to dashboard (entry) appear in Channel (new wellcome)
I already had all my roles set up as self-assignable and attached to an embed message in a channel. I'm trying to split all my roles up across multiple embed messages in a new channel and when I finished sending the messages and creating the new self-assignable role messages and saved them attached to the embeds, nothing happens.
Make sure ro edit it from sever settings
Yes I am
I'm saying something seems to not be working right. Before when I had 1 embed and 1 self-assignable role message it worked fine, but I'm trying to split it up into multiple and when I save the self-assignable role messages nothing shows up
Hello, im new here 🙏
While ago, i was joining a server that use Probot for leveling system. How / what command that i can use, to check the cooldown for every message that gain exp?
Do reaction roles work at all?
No, it doesn't seem like they are working on my server. I tried buttons and emoji reactions and neither seem to work
Correction, the reaction roles seem to work, but the buttons aren't appearing when I save the self-assignable role to the message
<@&675070424748654593> "
Daily is disabled
<@&675070424748654593>
how to play a song
music commands been disabled for quite some time now
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
contact @surreal jetty please
screenshot https://probot.io/transactions
How
just send dms at @surreal jetty and explain that you got blacklisted
I have blacklist, because i I bought credit useing rezer gold, what i know bought credit useing real conis is Forbidden
<@&675070424748654593>
Hello support community, I would like to report a problem on my claiming credits system that doesn't work for me, please help
Daily is disabled
<@&675070424748654593>
Trading credits is prohibited at all
Daily is disabled
How to activate it ?
Wait what?
I never knew about that, I just came back from a long inactivity of 2 years, therefore I thought I had some bug or else
if i buy discord account and the account had blacklist in probot .
can i remove the blacklist ?
buying account is one thing that we would avoid at first, as it is violating discord's term of services
I know but can I ?
we do not provide support for tos violators, so no
is there a possibility it cannot be fixed?
it can be fixed, just not like how you turn a switch
ok i wait then c:
Why?
<@&675070424748654593> Need to update the text on a self-assignable role. Made the changes on the dashboard but need help getting the new message on my server.
daily is temporarily disabled by probot. [5 minutes have passed by, mods]
<@&675070424748654593> "
?
Daily is disabled
Who can i get credits?
No, there is no problem on our part
You shouldn't continue to helping as i replied here, also do not reply if you don't know the answer
its not a problem, we have disabled this intentionally
Yes, it is a problem on our end.
I think i know better
Ok thanks.
I have it set as a role-select. The message text itself doesn't need updated but rather the buttons for the role-select
Buttons are not available at the moment, sorry
Yes, that's right, sorry
I've tried sending a new message to the server and selecting that in the self-assignable roles interface and nothing happens on my server
Any idea when that will be working again?
We don't know yet, there's an issue we it, we're looking into
Roger. Thanks
np
Can I help with my free time support?
as long as you follow the rules, yes
thanks 👍.
help?
alright
Are the reaction roles for the self-assignable roles having problems because mine don't seem to be working in my server
No problem
Hey, yes. If you're trying to use buttons or select menus, then it is not available at the moment
you need to use classic reactions
That's what I have it set as but when I react, it is not giving the role like it should
How to start a new chat / thread with Danny?
As long as you already have opened a thread, you can't open a new one
Make sure that ProBot role is above these roles you want to assign
I want to start a new thread and abandon the old one
Why? You can just continue in alraedy existing one
I've got another issue (not associated with the old one)
It is
i have closed your previous thread
buttons and select menus are not available at the moment, you need to use classic reactions
may i get invite to your server?
Thanks 🙏🏻
Sure do i dm it to you?
yes please
ow okay, how long is the maintenance if I can know it?
We dont have estimated time on that yet, sorry
okay thank you
Hello, we're not looking for more staff members at the moment
ow thanks
what language this channel is? https://discord.com/channels/224308865427046402/743366318509654068
Solution Is there a solution for not receiving daily rewards?
I receive an error message, please contact support What is the solution?
Do you have a solution, my friend?
Because I am from Egypt
<@&675070424748654593>
Multi language, for all not listed languages
We have disabled the daily
hello, I tried adding a new option to the self assignable roles, but now the dropdown menu on discord wont update. I made sure the probot role has admin and is in a higher position than the role I wanted people to select. the selectable role doesnt have any permissions. I went threw the dashboard on the probot website and the way I set it up now it always worked in the past. Also when I try to rearrange the order of the selectable roles, they wont update on the discord dropdown menu <@&675070424748654593>
There is a known issue with assignable roles, we're working on it.
okay, thank you!
Costa is better than Starbucks
Thank you, I want the unban all option. Any update from the developers ?
Daily are currently disabled
okay thanks
I tried all the above, changed all my self-assignable roles to Reaction role type, moved the ProBot role to the very top of my role list, the reactions show up on my embeds but reacting does not add the roles to my server profile
I created 4 embeds in a new channel, added a variety of reaction roles to each, between 4 and 8, the first 2 messages do NOT add the roles when I react to them, the second 2 messages do actually work though.
@austere sluice
yo, why won probot edit the embled to drop the self reactble roles?
reaction role isn’t stable for now, it’s a known issue, be patient, develops working for a fix
Heyo- it says on the Top.gg website that your bot offers welcoming services but I can't actually find a command for that
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
use the steps above
hello, how may i help ?
daily is tempo disabled
how many days untill it gets activated?
no eta, sadly, sorry for any inconvenience
ok thanks for helping
I was banned from the Probot webside after I inserted an image for joining and set the leave message. Why and why can this be the case?
Why is daily disabled?
hey, it's a normal thing from our Cloudflare protection
we are not looking for more support members
administration decision
When will it be back?
no eta
how can I get back to the website?
try in 15-30min, please use your main language support
how are self assignable roles still not working :i
The devs are working on it, be patient

why wont probot auto mod work
i selceted the role and the channel i want the anti link to be disbaled in and it will not work how to fix?
#red_rose
@tidal flare
Avoid directly mentionning, may I do something for you?
yea why wont probot auto mod work
i selceted the role and the channel i want the anti link to be disbaled in and it will not work how to fix?
You can change the sttings thanks to the Dashboard on ProBot's website
i did and its not working
hi
i sent it and it people with partner manager still cannot send anything in the channel
when i vote for the bot i dont take credits
It is written that this setting is powered with Automod, not ProBot
so how to fix?
You need to change the settings thanks to AutoMod in your server
alr thanks
Can we change how probot appears in our server? Avatar and Name?
Thanks to premium, yes you can
is that only a premium feature?
which tier?
Tier 2, I found it, thanks
i have a problem
im trying to set up a custom image for welcome message background and its not letting me save
i have a problem
Make sure your image does not takes a lot of space, there is an importation size limit
i have a problem when i do the verification thing it gives me an error saying contact the support
What do you mean by verification thing?
idk how to show you
can you send a screenshot of it?
Is there a tutorial on how to use the embedded message in Probot?
idk how to take screen shot on laptop
when i try getting credits it give me error
You can loop up on YouTube for it
Daily are temporarily disabled
You can not claim your daily credits, because this feature is currently disabled
how to enable ?
You can't, the developers has decided to disable this feature for the moment
Like I said, this feature is disabled
my image takes about 60KB
it can get enabled ?
It cannot
I couldn't find anything specific to embedded messages on YT
the template one is over 100 and larger in scale
Make sure the format is supported
i need to make i new account ?
I asked to know if it is a known issue, if it is I will contact you again
ok thank you
No, Daily Credits are disabled for everyone
it also wont let me save anything
my freidn is getting credits from it
oh yes im kinda banned, like Aimiss
how can you get banned for just trying to get custom image for welcome message lol?
omg just refreshed it and its working
Hello! I habe a problem with the Probot. It somehow doesnt update anything about the reaction roles and also new embeddings dont get the reaction roles. ive tried everything but nothing works. can someone help me out? <@&675070424748654593>
it's a known problem, I'm having issues with self-assignable roles too
ah okay. is there a way to fix it or do we need to just wait?
no one knows when there is a fix
tbph I moved lol
wait
ya
alright. ima mention the support since i dont want to use carlbot or anything like that anymore
ok! I hope they're able to get a fix out for it soon
same
There is a known issue with this feature, the devs are working on it
okay. thank you.
will there be an update on it once its fixed?
I don't know yet
same <@&675070424748654593>
Hey everyone, does anyone know if its possible to schedule a recurring message with Probot?
Like for example, everyday mon-fri at 8am EST, probot would say "Good Morning" in a predefined chat.
nope ithink u should develop a specific bot to do that
probot dont support what you asking for IG
Another question for you guys, i've setup the Discord bot to use buttons on a self assinable role embed.
I made sure probot has admin, and that its a top levle role.
But the buttons aren't appearing on the embed
and i've confirmed its 100% the right embed
any idea why
im banned again lol
Same problem, i created role list months ago and it worked until today when i go to update list, after that it wont show, i try choose buttons instead but also wont work
super weird
maybe it’s an issue on Probots side
3333333333333.......................................
You have to use reactions
Multiple people have reported the issue
they are working on a fix but
No estimate on fix completion
Use reactions they should work
this issue is still persistent 3 months after i reported it. any update??
<@&675070424748654593> are the developers aware of this issue?
Am I like restricted or something, I haven't used this since years ago and never bothered with this until I found out this has daily thing
I think I dailied once but am unable to recall when I did
Since the error is too vague to understand what's going on
Looked at pins, seems like it was disabled by the team
At least make a description saying daily is disabled on the error?
Sorry if I'm texting like I'm mad or anything, but an additional text telling everyone who tried to do daily
And an error pop-up saying temporarily disabled when you tried to daily would be better than a confusing please contact support
Because at the end of the day you're wasting said client's time with just the word
"The staff team disabled it temporarily"
I also apologize for a critical criticism approach here but please edit the error message ASAP.
It's disabled atm
Is anyone having issues getting roles to appear on embeds? I swear this bot is always having issues.
I'm currently have that issue right now as well
I'm completely new to ProBot and I just added it to my server. As previously stated I'm having an issue getting roles to appear in my auto-responder. It does invoke the ping for the author, but I'm needing a ping sent out when the mod role is mentioned.
you may leave the server you got invited to immediately because that is a phishing/scamming server
Oh okay
daily has been disabled
daily has been disabled
we have asked developers to change the error message but they refused to
we have acknowledge of the self role feature not working. for now buttons and drop down list are not functioning as intended, while reactions works but will have some small delays
@gentle junco@restive trout
Okie Dokie! Thank you so much for the clarification! I thought I was doing something wrong lol I'll just wait for it to get fixed for now
Thank you so much for your help!
Still no fix for the reaction bot?
Reaction roles "Button" function doesn't work
Does anyone know something about this?
Your own developers are "refusing" to write a proper error message?
Can we still be confident that your developers are actually working on a fix for the button based self roles, rather than just "refusing" to do that, too? How does this happen¿?
probably to keep the chat alive and mods working / replying to people asking about it
Going "We've made a business decision to remove this feature", and then going "But we refuse to tell anyone about it directly, we'll keep pretending it's a temporary error until out customers explicitly ask for it" is,.... weird
why i cant claim my daily reward
I don't think so. I'm waiting from month and there still no improvement. honestly I don't want to switch to different bot, but they are making us to move. but I'm still waiting in hope their developer fix this asap.
Day 7 and no fix for reaction role. No update from the bot devs either. This is absolutely unacceptable. At this point I rather spend the $90 for mee6 features at least stuff like this doesn’t happen.
Anyone else having this issue when they try going to the Dashboard? Mine hasn't been functional in the discord for a week now. <@&675070424748654593>
Hello, all.
Im trying to set up self role assign, but the only option I can get to work is the reaction option.
When I try to use the "Button" or "Select Menu" option, the chosen message doesn't update with anything.
Any idea what I may be doing wrong?
ah nvm
hi guys i was wondering if level seems to work but role is not applying where do I check to fix this
Hello!
Im trying to claim my daily award, i then proceed to do the captcha en then it errors on me.
is the daily reward on?
feature is disabled for everyone
is the automated roles working as Iv been getting members join and get no role
Hello !
Anyone know where I can change permissions? (after the time when you first sign up of corse) . My auto roles aren't working...and I (think) I might need to change it to where pro bot can manage roles.
Edit: looks like I might not be the only one experiencing this...great system otherwise so hopefully I can figure this out and continue to use it.
Daily are currently disabled
There is a known issue with roles, the devs are working on it
It is temporarily disabled
If i lock a channel members can still talk in it how do i fix that?
<@&675070424748654593>
Verify the members permissions in the room you lock, You may have given them permissions to talk
K
Daily is disabled
<@&675070424748654593> I am having a problem with pro bot not updating the self assignable roles embed. I tried creating a new embed for it to apply buttons to, but it wont update it. Even when i remove buttons from the current
it also is stuck like this when trying to use the button to assign a role
hey, reaction role module under maintenance dev's working on it, sorry for any inconvenience
that's alright, just making sure it wasn't on my end, thank you
np
when will the daily return?
no eta
Is there any way that probot can embed the welcome message to like #573048353458356234 or no
they will not be able to access a specific community server
I think everyone has that problem too
Hi all
My welcome bot has stopped sending images alongside the welcome message it usually sends when users enter the server. If I remove the image functionality, it is able to notify new members. But is radio silence now if the welcome image is enabled on the dashboard-- no notif/message at all if image is enabled.
No changes to image source-- tried re-uploading, still facing issue. Image has worked before in past.
Saw a thread with similar issue and was pointed to this server 🙂
now, you can’t, because of the known select menu issues
https://probot.io/daily is temporary disabled
Thanks
hi, may you resize the image please
I understood limit was 3MB, my image is 2.4-- does it need to be smaller?
if it not 3b, what is the limit?
the limite is 3MB, just try to re-size it im talking about the demotion of the picture
👍
will try, thank you
Changed the scaling dimensions to -50% , still receiving same issue-- doesnt send any message when a new user joins
If i disable image functionality, it sends the welcome text message
But with image enabled, no welcome message is sent
This picture has worked before, just stopped randomly working yesterday so not sure if something internal changed (image source is same like i said)
The bot wont lett me claim my daily
I’ll be completely honest idk what I’m doing
I’m just trying to set up color roles and normal roles
Much help needed
Ahh same issue
its public problem i think
If so its kinda funny xd how do they manage to mess that up
idk
Hi, the bot is disconnected on my server, but not on another server where I am, I don't understand.. Can anyone help me?
The bot is back online but none of the commands are working even though they worked fine before.
Am stuck here
and somtimes it became offline
and it does not do it's job
Same problem for me ! Please can anyone help us ???
<@&675070424748654593> I'm really sorry for the ping
I am also having this issue
Ur wlc
Anyone else having issue sending embed messages ? i click send and its doesnt do anything
working now ty
any update on this?
why when i go to take my daily get that error
<@&675070424748654593>
Daily is disabled
Daily is disabled
Hi 👋, Do you still have the problem?
Try changing the name of room on the server
@dokienthusiast , @craggy geyser ^
👍
Developers are working on it
Daily is disabled
hi there I would like to know how much experience is required for each level in the level system
hello 🙂 the overview diagrams cannot be changed by the dropdown. Choosing "last 1 month" doesnt refresh the graphs
I need the monthly info as always. How can I get them now?
Yes
I already try to do that
My problem is still the same since last night, the bot is offline, the commands no longer work, and the Dashboard does not work either. I am told that my server requires configuration even though I have already programmed everything for several months and everything has worked very well until now. I have already tried as I was advised to change the name of a room on my server, it didn't change anything, I also tried to expel and invite the bot again, it didn't didn't work.
<@&675070424748654593> sorry for the ping
Is the server in bad condition right now?
I have the same problem, no reaction..
hello
So, ive Made the bot summon the Embeds but it isnt giving the Embeds for Buttons/Drop down menu
Raction roles work fine
but it would be nice to have the other features working
idk if this is an issue with CloudFlare or its a Discord problem
🙏
plz, take a look into it if you can ❤️
Please ? Someone ? My roleplay server cannot run without bot commands....
How to unblack list my accoutn.?
hey , may i have your server ID please, and which version of the bot are you using
your pfp size is very big, try to re-size it
oh
known issue dev's working in it
...
reaction role module is under maintenance, dev's working on it
tysm it works
my pleasure, have a lovely day <3
contact @surreal jetty
1129406111557107742
I use the public version
alrighty, reported to our dev's; i'll reach you back when i get a reply
Thanks
Hey, the bot is offline only on my server the dashboard doesnt work when i try to open the dashboard on my server it says "this server needs configuration" last night it worked till now, i tried kicking the bot and adding it back but it didnt work the bot is literally broken
<@&675070424748654593>
Somebody have any idea? THX 🙂
<@&675070424748654593>
We are aware of the problem, we reported developers
Daily is disabled.
You have been blacklisted
but whyy
contact @surreal jetty To know the reason and remove the blacklist if possible
okey thanks
You're welcome
hello can i know the prices for the premium bot?
ok thx
You're welcome
Thx 😉
Hi is it possible to make my own color list for the color command or do I have to use one of the presets
YEP.
<@&675070424748654593>
I need help with self-assignable roles. since monday, I haven't been able to set up or update any self-assignable roles with either buttons or drop-down, but reactions are fine. how do I fix this?
previously set up self-assignable roles have no problems
<@&675070424748654593>
i want to reset the points and rank list how can i do this?
There is a known issue with roles, the devs are working on it
<@&675070424748654593>
okay! thank you!
/reset type:Text target:@everyone
/points reset everyone
ah okay thanks
Hi 👋, how can I help you?
؟
#support-ar -
ok
To
Hi 👋, how can I help you?
Tell me your problem and I will help you
the bot doesnt work in my server?
i cant do any commands or set it up thru the site
The bot is offline in your Server?
It was offline in my server so I re added it
It's online now but it doesn't work
I can't use the web or do any commands
Try to Change the name of one of the rooms in your Server and try again
Hello Whenever, I want to put an image in "Embed Messages" It says "Error, try again later"
We noticed that you are a premium user, for faster response go to #premium-support
Hi, whats the size of the image?
6.4KB but I did optimize it to 1.8KB still didn't work
Same thing happens when I want to change my bot photo .
What type is the picture?
like png, jpg or maybe other
png
Alrigh, it should work then. Mind you send me the picture so I will check if there is a problem on our end or with the picture itself?
You can send it to me via private message if you won't share it here
sure

Hi a question, I can no longer update my reaction roles. Has something been changed there? The problem has been there for several days now. Kind regards
hey, it's a known issue, dev's working on it
basically it sends the welcome banner for a new member but not the message i added under
Can yall help me with this ?
may i see your welcomer setting please
alright
Hi team, i cant get self assignable roles to work
All right, thanks for your feedback 🙂
Ive sent the embed, then chosen the embed in self assignable roles and the buttons not appearing
appreciate any help please
its a issue devs working on it
Oooh,
Ah gotcha
Sir may you read the channel topic please
reaction role module, under maintenance for now, dev's working on it
@frank lagoon
ye i just saw it but what is the problem?
the problem that you are not a support to help here and you are interfering with other's issues
oh sorry iwas just helping them
got you
how can i give someone primission at the dashboard?
give him adminstrator role
already got and cant
@frank lagoon #support-en message ❗
none was here when i answered thanks for the warn
This permissions is required to get access to the bot's panel
Read the rules again then
Hello, I have a problem
In the bot, when I log in, it takes me to a blank page. what's the problem?
@sage flint
has this been fixed yet?
Not yet

Make sure you're trying to connect with the right account and a popular browser
trying to make reaction roles with buttons i have it all set up but the buttons are not being added to the role message
Yes it is the correct account and the correct location but there are some errors
🤧
Could you please tell more details about the encountered error?
Wait
<@&675070381861634048>
There is a known issue with roles, the devs are working on it
thanks
no problem
why cant i claim my daily credits
Daily are currently disabled
okay thank you
Hello,
do you know why the buttons for auto-assignable roles don't work?
When I add them on the dashboard, it does nothing on the embed message. I've tried redoing everything from the message to the buttons, but nothing works.
ok thank you !
No problem, if you're french I recommend you to use #support-int
perfect thanks!
I have a question brother
What can I do for you?
I couldn't get my daily gift !
Yes, daily credits are currently disabled
Ok
Why when I log in I get this blank page?
<@&675070424748654593>
Hi 👋, Do you still have the problem?
Yes
Yes
Pro bot 
Try to login via https://probot.io/dashboard
nice
Hi, I'm having issues with probot not sending a welcome message when someone joins a server and i can't seem to figure out why (I figured it out)
hi
with voice leveling can i have members get xp and xp roles for being in vcc with free planh
<@&675070424748654593>
hi
<@&675070424748654593>
Hey, I have a problem where I can't change the welcome image, and every time I try changing it, it always says there's an error.
This has been happening for 3 days now.
The Bot Have pressure on it so please wait for another announcement
Hi guys, my probot banned me how to unban it cause I didn’t do anything 🥲
Hello, elaborate what exactly you mean please
Please follow the channel rules
Hi, what’s the image size?
Hello, you’re not banned but just temporary limited due to hight traffic. Wait for about 15-20 minutes and try again. Also avoid frequently refreshing the website, I may increase waiting time and cause the limitation again
I'm sure that the image is at the right size.
I've also tried every image to test too.
Please, just tell me what the size is
It’s most likely that is the problem
1.2MB
It’s too big, 1MB is limit
<@&675070424748654593> Self-Assignable Roles isnt detecting any of my ROLES by name or by ID i even waited for 2 Hours still didnt capture any of the roles to asign to
The are working on it Soon it will work
avoid answering if you don't really know
move the bot's system role higher in your server role list
Hello is the button and menu assignable role already fixed?
Ty very much 💗 i already know that info when i created the new roles i forgot to move them lower
Heya! I have a question, is it required to enter my first and last name for the translator application process? Not only is it in another language, but I also don’t want to share private information like that.
Does probot has dashboard
<@&675070424748654593> Hi there, I'm trying to set up self assignable roles and I'm a little confused with the select message function- any help would be greatly appreciated thank you
nvm I figured it out but it's not updating the message with the thing it needs
Hi 👋
I invited the ProBot to my server and I enabled the perms etc, however, wjem I created roles and clicked the menu to select my new role, I get a private message that confirms it, yet the new role doesn't actually get assigned to me. I checked my roles afterwards but the new roles won't show. How do I resolve this problem? I'm testing it, so that when I start inviting members, the roles will function properly etc.
I would Greatly Appreciate any Help regarding this.
- Thank You
hello 👋, yeah for that form you need to give your “real” first name and last name
and for privacy, only probot staff can see your form i mean it doesn’t share with anyone else
Ah ok so you're also experiencing trouble with the Self-assign roles....so then it's not just me
I've already troubleshooter everything, including ensuring ProBot was above all other roles etc. Yet Nothing has resolved this issue of mine...
Hence why I just joined this server 😆
yes it has a dashboard https://probot.io/dashboard
and in my opinion it’s really easy to use
It's actually a very nicely developed dashboard
yeah sure
It's very user-friendly, for Most part
Hi, there is a known issue with roles, the devs are working on it 🛠️
Hi, 
Ah ok, that's actually Excellent News! Thank You very much, and also Thank You to the Devs. I Greatlt Appreciate the Support. 🙏
Thanks 🤗

I have enabled Starboard on my friend server for 5 stars but the message didn't show up in Starboard channel when reached 5 stars.
Hello
hey, may you check if the bot is online please
where is the problem exactly ?
it can't say stuff
like ok
and when people say lol
is suppose to reply with 🤣
you need to set it up
https://docs.probot.io/docs/modules/auto_repsonder check this out
tysm
my pleasure
How to add auto responder?
1 - enter https://probot.io/dashboard
2 - make sure to be logged in, open your server's control panel from the left side, enter Auto Responder section
3 - press "Add Response", make your message as well and save changes, test it in your server :).
oh tysm
Premium Tier 1 :
Adjust your music volume
Inviter variable for the welcomer message
The accessibility to check the action executioner in the logs
Voice Online
Link feature
The possibility to unbanned the whole banned list on your server
An advanced anti raid system which includes 12 features that being constantly updated
A stand-alone bot that runs on a separate server, to ensure better performance and higher speeds
💰 Premium Tier 1 Prices :
5$ / Monthly
30$ / Yearly
🔷 ProBot Premium :
All the typical premium tier 1 features
The possibility of changing the name and avatar of the bot
💰 Premium Prices :
10$ / Monthly
60$ / Yearly
Sounds good, appreciate it!
Is everyone how to fix problems about the probot daily?
Yeah : )
guys i cant get my daily reward
i can't claim daily reward?
+1
is probot api working?
to check probot levels with my own bot
@lucid ravine@livid hearth
daily have been disabled
@undone yacht@radiant shale@fickle sparrow@harsh linden
we don't have any working public api
Oh sadly we didn't claim the daily and got disabled
But how the probot daily has been disabled? @split needle
it is just disabled by developer
Ok i get it. Thanks
why?
I've got a panel on what should I do?
One message removed from a suspended account.
One message removed from a suspended account.
guys i have a server that probot does not reply, The brazilian support asked us to wait but we have been waiting for three days and nothing happens
<@&675070424748654593>
What do you mean?
Read the pinned message
<@&675070424748654593> 
Kick and re invite the bot
We already did this but the error persisted
Just wondering, is this a temporary change or will it be sticking around for a while? Tnx
hi, is the welcome bot still buggy?
Hello, so I'm trying to update some of my self assignable roles, however the bot has stopped attaching them to the selected embedded messages, and they now seem to not be working at all.
Please provide some screenshots showing the issue
Temporary but we don’t have any estimated time on when we will enable it back
Hey, no, it’s not
Hello, here’s detailed guide about leveling system https://docs.probot.io/docs/modules/level_system
Hi, there’s an ongoing issue with the buttons and select menus, you need to use classic reactions at the moment, apologies for the inconvenience
Ah gotcha, thank you!
No problem
Thanks!!!
You’re welcome
on the website the bot keeps loading infinitely, and the rare times it loads it says that the server needs to be configured, in addition to the automatic response triggers that do not respond
Alright, may I get your server ID?
1001279497049473085
Thanks
Someone saw my problem? I posted here.
Show me the starboard config please
You have enabled ignore self star options, so make sure none of the 5 stars were given by the author of the message, also make sure that the starred massage were sent after creating the starboard
The author don't have reaction on star. Also the message was not send.
Try sending a new message and check if it works with newly send message
Why i cant edit bot, or invite him? If I try to edit it, it gives me a 503 error :d
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
hey, move to the ticket
What is my dashboard showing this and my automod is not working
<@&675070424748654593>
@livid hearth
Please avoid directly mentioning staff member
ProBot and automod are different things
Make sure ProBot has every permissions
I sent probot to not allow link on my server
It has been working
Just now it stop and it not blocking link anymore
I can't access my server dash board from here

It does
Like I said it has been working
Try to unlink ProBot from your server, then connect it again
I did not change any settings
Try to access ProBot dashboard thanks to a computer
Same thing
On my other server it working
But on this particular one it not
I have kick it and bring it back
Does ProBot has admin permissions?
There is a known issue with roles, the devs are working on it 🛠️
but pro but say its highter me
Yes
Yes
I have been using probot for over 4 months now
To block unnecessary links and swear words
But just now without me changing any thing itv stopped working
Try adding ProBot with another account
And also I can't access the dashboard it telling server requires set up
Who has all the permissions
Same
That's the reason your bot isn't working in your server
Try to change any channel's name and try again
Hello. I was just about to change some settings on the ProBot. When I clicked on the server in the server list where I wanted to make a change, it said that the server needs to be set up first, even though the bot is already on the server. I have already logged out and back in several times, reloaded the page, etc., but none of that helps. Can anyone help me with how to solve this problem?
Well someone up to your message is also having this problem,
try to change any channel's name and try again
is there any setting by this /setlevel and /setxp use by only owner or given role not by other administrators
It's done, it's working again now! Still, thank you!
No problem :)
If any members has administrator permissions, he can do any command he wants
can i disable only owner can use this
like this
No you can't
Im not sure if i read it correctly, is the bot having issues wtih self assignable roles? only the emojis seem to work, the buttons and dropdown menus dont work.
Yes, ProBot has some difficulties with roles, it'll be fixed ASAP
Alright cool, thankyou! is it going to be announced in any of the channels? cuz then ill link it to my server
I don't think so
Alright
The pro bot is not really working on my server does he have any issues because he works really slowly or doesnt work at all <@&675070424748654593>
<@&675070424748654593> ^
try later maybe there’s a delay
okay thank you
my pleasure
hi guys, can somebody help me please?
i cant send embded message, i choose a channel and then i click on send message but nothing happening.
Thanks.
same here
How do I do the music command
There is no music commands
There used to be 💔
did someone have this problem at all ? the self assignable roles won't give a role's or take a role's 2 days ago or its a public issue ?
There is a known issue with roles, the devs are working on it
<@&675070424748654593> 
Daily rewards are disabled
why i'm banned, i have do nothing
wait around 20 minutes and try again later, do not refresh the page it won't work
is the bot down in some servers?
I can access the dashboard in some servers, but in others i cant and only see "this server needs to be setup".
I cant even run some commands, which at this moment.
Try to change some channel's name and try again
i believe (ironically) the issue just fixed itself for all my servers that i work in
much appriciated nonetheless
Do we have any updates about the selection menu/buttons being fixed?
No update at the moment
Ah I see
Maintenance?
Yes, devs are working on it
Thank you!!
No problem
.
Ask in french -> #support-int
no im in english
i speak english more than french
Why is your dashboard french? Nevermind
Daily credits are currently disabled
Hello
I already have probot on my server but when I try to see my server on probot dashboard website it writes
This server requires setup.
Continue to discord.
I tried to kick the bot and add it again but same issue
Hi, try to change one of your channel's name in your server and try again
oh and when will it be enabled
We don't have an estimated date yet
Someone told me this and I tried it too
ok tysm for your help
At any time
And did that work?
i have also this erreur and i don’t know what to do
You need to put the highest role for ProBot
For example :
but…
Though make sure ProBot has admin permission
in the app or on discord
Both
Why is the probot offline in my server?
I don’t know what to do, he doesn’t even work
Try to access the dashboard, if it says that it requires setup, try to change any channel's name and try again
I already tried that and still not working 🙁
Hi
What can I do for you?
I'm sorry to hear that, I'll tell that to the devs
it still not work, all it activate
I reported this problem, thank you for your patience
Where can I see the list of punishers by a robot
Is there management?
What do you mean by management?
What can I do for you?
i cant get my daily credits
daily is disabled
why
management decision
Hello, dose roles menu had been fixed?
not yet
K, ty.
np
Why bot is offline ?
It's not, try kicking and re-inviting the bot
It works now, thanks
You're welcome
Now here is 12mil for 1 year?
Thats the cost, but credits are not available for the premium purasche anywas
why not
We have disabled this payment method
Its not, wait a while or kick and re-invite the bot
ok thanks for the help
No problem
Hello where i can report some one _?
thanks
Hey, do it through @surreal jetty
In the private ?
Yes
Ok thanks
Any time
@sage flint
#support-ar
At witch hour the bot Renews XP
Please one only one support channel
#support-ar
Hello! The bot is offline in my server and everything in the dashboard seems to be okay as well. Is there anything else i need to check or do? (responding to this)
I can't seem to get Buttons to show up. Reactions work. Is this known, or something specific for me?
Kos om bitkm al5ra
The button that reads "send new message" is not working
when i go to click it, nothing happens
the modal does not close or anything, i am being given no indication that any mechanics are workings as they normally would.
so what should i do?
I had the same problem. After many tries, it worked.
so did you like spam the hell out of the button?
Yeah.
odd
hopefully it goes back to its normal state soon.
<@&675070424748654593>
I took the time to make another embed (aside from the one in this screenshot) and when I go to send a new embed, this same issue persist.
Is there anything I can/should do?
I also just went to go refresh the page, and now its stuck loading
Why is everything breaking with this bot? We still havent got a fix for the self roles lol
is there a way to make the file smaller for welcome msg
is bot down?
its not auto deleting links
also message log is down
idk
<@&675070424748654593>
seems so, (for me too..) if you scroll mentions to either wait or kick, reinvite..
*bots have many 'shards' or similar...
Umm Bot stopped giving logs 25 mins ago whats up?
hmmm good use thanks friend
someone help please
self assignable roles are not working
i have the premium subscription 😒
We noticed that you are a premium user, for faster response go to #premium-support
Is bot down
I have premium
(I don’t just trying)
no it works perfectly fine with everything else
it only does not add the self assignable roles
i cant even access the bots dashboard now
I did /warnings it didn’t return
Excuse me, I cannot edit embed messages, what's going on?
- if you can not perform various actions through bot or from the dashboard, it's because we've met with an unexpected issue while resetting the shards. it will be looked into for a while
- if you can not add buttons/dropdown list role selection to your sent embed messages, it's a known issue and developers have also been informed about it
it should be working as the bot uses discord's automod to perform those actions. you can have a staff on desktop or web app to check it from your server's automod section in the server settings
if your server don't have community enabled, then it may be not working because the bot is having some problem with some shards as above
yeah its down
its already working
Bot down? The level system isn't working. No level-up msgs or giving roles for level-up
Why the bot isn't working it's not responding
Same here
<@&675070424748654593>
Hiya! Daily is disabled.
Hi, try to change one of your channel's name in your server and try again
ok
Hello @dim nova @fallen shadow @gusty trail do you still need help?
No problem! 
No, I guess
It's already fixed for no reason ty for concern
Is ProBot online on your server?
Np!
yea
when I jinxed myself twice
it works again 😐
Glad to hear, let us know if you need additional help 
And nothing.
<@&675070424748654593>. I am sorry, if no ping is the rule. I am totally new here.
Anyway, I am stuck on this page for quite some time. I have Probot in 2 of my servers. The bot commands are working fine on the servers. But I can't access the dashboard for some reason.
I wanna go to the embeds function, where I have a few embeds stored as drafts.
Thanks.
(Edit: changed the ping)
<@&675070424748654593>
Try logging in from here https://probot.io/dashboard
Clicked on it 5 minutes ago...I guess a little improvement (?)
Lemme try it 20 or 30 minutes later to see if anything changes.
Is the bot maintenance?
Why probot so lagging ?
I'm having difficulties with embeds not showing up in the server after sending. When I click send message it does nothing.
Your bot is not responding to the automatic replies.
The automatic messages don't work.
Same here probot is not responding with the auto responder
Yes, me too
I added logs but it doesnt work?
<@&675070424748654593>
Your bot is not responding to the automatic replies.
The automatic messages don't work.
This bot soon will be broken completely.
Why probot is not working
Can't send new message with Pro-Bot (the button does nothing)
Same here
probot doesnt reply to any commands and the logging function is down
same here
Also the auto responder is not working ether.
same and i see this when i try to go to the website so i think they might have a cyber attack issue. or if i go to the site in another browser its stuck on loading
I know the whole thing's messed up rn
is the bot working?
yup
bot down still?
Yup
Fr tho
When I try to send embedded messages with the ProBot, select a channel, and click on "Send Message," nothing happens. The message simply isn't sent. I've reloaded the dashboard, completely closed the dashboard, everything. The bot just doesn't want to send the messages. I had this problem yesterday as well, but there, the message was only sent after about 15 minutes or so. Can SOMEONE PLEASE help me?
bot down pal
been down for 30h now
@tidal flare any updates when itll be up?
Ohhh okay. I didn't know that. Okay, thanks.
Why is probot offline?
is it actually offline? i am having an odd issue, where im in an endless loop authorize, server requires setup, continue to discord etc etc
<@&675070424748654593>
yo, i've just got banned from the dashboard website :/
what should i do ?
Pro bot return online
We are aware of some issues with the bot, developers working on a fix, apologies and thanks for your patience.
I have this problem too . Can u guys help me plz <@&675070424748654593>
thank you v much
@subtle remnant sir may you just read what i sent above instead of mentioning the support
yw
I tought you're talking about bot offline problem . Thank u 🫂
Is there a way to get the user who leveled up profile picture?
Heyo! you can’t for now, but you can suggest that here #1234622065810739291 thanks
looks like we're back up. Thank you guys for speedy recovery !
does someone know why pro bot is online in my server but is offline in my other server??
