support-en

[split needle]

wait for a while and try to access the site again

[ocean crypt]

I don’t remember. Might’ve been premium at one point. Either way it was telling me I had to connect it to discord (which it already was), so I kicked Probot and readded it. After I did that I tried to edit the embeds, but it said I couldn’t edit them since it belonged to another user. Waited a bit for an answer but I needed a resolution so I just deleted them all and resent them. All good. Thanks.

[snow rock]

ok thanks

[split needle]

just realized you have the reward roles as voice only
users will need to gain some text exp so the bot could update their role list. ask your members to sometime send a text message

[plucky arch]

the problem is that some of the members do have a high text level as well, but won't get the role reward

one guy has a text and voice level of 10

[split needle]

yes but the bot only update their roles when they have a change in their text level, not by having text level

[plucky arch]

ah okay

that makes sense as one guy just got a role reward

[uneven saddle]

Hey I'm setting up self-assignable roles and I was wondering if there was a way to get probot to use custom emotes in the message?

<@&675070424748654593>

[brave topaz]

Yes, you can! Check out this: #support-en message

[digital lance]

How to operate your guys app?

[mortal summit]

Could you please clarify your question/request?

[fading dragon]

heelllo

please can anybody help to teell me how to bring the bot to my server

[mortal summit]

Invite it from https://probot.io/invite

[fading dragon]

tnx

[fading dragon]

i want the normal one

what that mean the key they are asking

[mortal summit]

What is your main language?

[fading dragon]

en

[mortal summit]

I did not understand what you meant, could you please rephrase and/or clarify your question

[fading dragon]

i dont how to add the probot to my discord can u please tell me

[mortal summit]

I told you above where you need to invite the bot.

[mortal summit]

This

[ebon bloom]

EZ knock your spamming off or you will e leave shortly

[light needle]

Hello. Please tell me from which country the developers of this bot are from?

[livid hearth]

hi, some developers choose not to disclose their country or personal information due to privacy reasons, next time use #chat-en for non-probot related questions

[exotic umbra]

Hi Can i Know What Happened I Cant Send Credits To My Winners oF Giveaway?

[mortal summit]

Please do not minimod

[mortal summit]

Your account is blacklisted for being suspicious, you may contact @quaint sentinel or @near canopy to inquire about removal of the blacklist

[exotic umbra]

suspicious?

[mortal summit]

Yes - this may be caused by, for example, too many transactions between a set of users, spamming or getting dailies (currently disabled) on a timed basis

[exotic umbra]

ok ik i just transfered 300m by 1 transaction one time beacause i changed my account and after then i cant do anything

and my server i opened a lot giveaways i cant send it to them too

i really need to do these

and get out of the blacklist

cuz i didnt meant to break the policy

[mortal summit]

Read what I said above about what you can do to get the blacklist removed

[exotic umbra]

i dmed anas before

i told him all but no answers

[mortal summit]

He may not be able to respond instantly, be patient

[exotic umbra]

ok its 1 month

[mortal summit]

Have you contacted @near canopy. They also handle blacklists

[exotic umbra]

i chatted now

[mortal summit]

Wait for a response patiently

[fast quest]

okay uhh like i got banned for what?

i just open probot website and i see this

can someone help?

[elder jasper]

<@&675070424748654593>

[sage flint]

you're not banned, but just temporary limited due to high traffic
wait for about 15 minutes and try again

and do not refresh website too frequently, it may increase waiting time

[fast quest]

oh okay thanks 👍

[pulsar condor]

This is happening when I am trying to claim the daily reward

[sage flint]

daily is disabled

[lofty cargo]

Yes, it is disabled that's why I joined this support server!

[lofty cargo]

same here!

pro bot is not working on my server!!!!!!!!!!

[lofty badger]

how do i get probot to do the invitation when someone joins the server?

[sage flint]

Please do not ping developers, instead just describe your problem as detailed as you can

[lofty cargo]

ok

[sage flint]

What do you mean by "do the invitation"?

[lofty cargo]

is there anyone

when it will repair

?????????????????????????????????????

[mortal summit]

Could you clarify your request or question?

[lofty cargo]

this is the problem!

see the replie!

@mortal summit

same here!

hey, r u there?

[mortal summit]

Just read...

[lofty cargo]

???

[mortal summit]

Daily is temporarily disabled by the staff.

[lofty cargo]

ok

when it will run again?

[mortal summit]

It is not known

[mortal summit]

Contact @surreal jetty

[uncut bough]

anyone knoe if i can make so probot sends a msg in chat if a user in my discord sends @uncut bough

[lofty cargo]

i know

[uncut bough]

tell me

[mortal summit]

Have a look at auto responder module.

[mortal summit]

Follow the rules outlined in the channel description

[uncut bough]

i dident get it to work

can u tell me how i can get it to triger if they do @uncut bough ?

[late oak]

Hi i can't claim my daily reward

[lofty cargo]

go to the autoresponder and then click on add respose and then a pop up massage will open!

[lofty cargo]

it blocked by the staff

[late oak]

Why

[lofty cargo]

same with me

[mortal summit]

As trigger set your ID in format <@UserID>

[mortal summit]

Temporarily disabled by staff decision

[sage flint]

Please follow the channel rules

[late oak]

Ohh ok

[lofty cargo]

k

[uncut bough]

i will try

[uncut bough]

nothing got sent

[mortal summit]

I've received information that it's not possible to do it unfortunately

[uncut bough]

😦

[mortal summit]

You can set your nickname, but without a mention as the trigger

[uncut bough]

?

[sage flint]

You can put your nickname as trigger and then it should work

[reef wigeon]

I have a suggestion, where can i post that?

[sage flint]

And the wild card option should be enabled

[sage flint]

#1234622065810739291

[reef wigeon]

Either i'm blind or Discord is hiding that channel

[azure zinc]

where to ask for help ?

[sage flint]

Maybe you just have this channel hidden, but anyways you should be able to access it just by clicking on my mention #1234622065810739291
You can also go to id:browse and unhide the suggestions channel

[sage flint]

Here

[azure zinc]

what is this

[sage flint]

Well, we provide help only to @stone cloud related things, sorry

[reef wigeon]

Why did discord decide to add that function? it does more harm than good

[azure zinc]

oo nm ty anyways

[sage flint]

To better manage channels and hide those you don't use/want to see

[reef wigeon]

Yes i understand but there was one time in another community where all channels eccept the support one was hidden as default

[sage flint]

Server admins can actually choose which channels should be hidden by default and which not

[reef wigeon]

Cool, welp, discord was way simple back then... 2018..

[spring garden]

hey, i have problem with coloecting probot credit, it always say error and conact with spport. what should i do?

[cinder sail]

<@&675070424748654593>

[mortal summit]

Read the pinned messages

[split spindle]

I have a question , if I brought probot premium , can I transfer ownership

[peak ingot]

<@&675070424748654593>

[mortal summit]

Do you mean premium bot?

[split spindle]

Yes

[mortal summit]

/vip transfer

[mortal summit]

I'm going offline now. You can overtake

[split spindle]

Wait

Wait

Which command

Whcih bot

I wman

Mean

[spring garden]

but i leave it for many days

so it fix

[split spindle]

How can i do it

[peak ingot]

You must Have premuim Tire 2

/vip transfer

[mortal summit]

The command /vip transfer <number>
But you must have tier 2.

[split spindle]

Okay

Ty

[mortal summit]

Follow the outlined steps

[spring garden]

where can i find them

[mortal summit]

... In the message

[spring garden]

okay

ty

[mortal summit]

.

[peak ingot]

👍

[spring garden]

should i try again

in half hour

[sage flint]

Daily rewards are disabled

[spring garden]

why

[tranquil axle]

<@&675070424748654593>

[sage flint]

management decision

[spring garden]

where do i get it

or find it

i mean

[sage flint]

Find what

[spring garden]

this

[sage flint]

There is no public announcement about that

[spring garden]

okay

what should i do

then

[sage flint]

Nothing?

[spring garden]

alright

[nocturne flax]

Hello this has been happening and I'm confused as to why. This is the only probot I'm aware of.

[brave topaz]

<@&675070424748654593>

[reef wigeon]

I think the word stupid is blocked

Welp, I guess not

[sage flint]

Follow channel rules please

[reef wigeon]

I do

[sage flint]

Hey, antilink or antiinvite blocked the channel link

[sage flint]

you don't

[nocturne flax]

Why was my message deleted

The bot isn't in my server it should not be effecting my server

[sage flint]

Automod is handled by Discord, if you kicked bot without turning off automod before, it will still work

go to your server settings > Safety setup > automod and disabled rules created by ProBot

[nocturne flax]

I can't even find the settings in my server

Ok I'll look thanks

[split spindle]

Why can’t I buy probot premium with credits

<@&675070424748654593>

[reef wigeon]

Welp, if you can't tell me what I did wrong that means I can't better myself

[cinder sail]

Because it’s disabled to buy premium with credits

[split spindle]

When is it gonna get fixed

[cinder sail]

it’s not be fixed it’s not an error
Management decision

[split spindle]

Forever?

[cinder sail]

There isn’t a given time to be back

[exotic umbra]

hi dear staff i would like to request for my account blacklist removal because i didnt do something suspicious that would get me into blacklist i just exchanged an account with early supporter with credits nothing more i have every proof and document just in case to get the removal please need help i need to use the credits of probot for my server giveaways i have a community opening giveaways on credits so i hope u guys help

dear staff,
respect

[split needle]

no

[split spindle]

Bro u could’ve said anything kinder

💀

He’s being respectful

[split needle]

tos violating will just result in that
we can not help you any further

[split spindle]

.

When will it be enabled

[split needle]

disabled

there's no information regarding it

[split spindle]

Is there a chance it get removed as a payment method

[split needle]

there's no information about it

[split spindle]

Ok

[gentle wagon]

Been trying to make a notification for Twitch on my Discord Server, but everytime I go to save the settings it says Try Again Later. Anyone have any solutions for this? All help would be greatly appreciated.

[sage flint]

Hello, Twitch notifications are not working at the moment, that's known issue

[gentle wagon]

Ah I didn't know about this. Thanks for the help ^^

[sage flint]

You're welcome

[nocturne flax]

<@&424428808951824406> Is It possible to reset everyones levels with probot?

[cinder sail]

<@&675070424748654593>

[woven rover]

<@&675070424748654593> My daily reward keeps saying error when I try to claim it

[mortal summit]

use /reset command with arguments target everyone

[coral sleet]

@mortal summit

[mortal summit]

** Do not ping support members **

[coral sleet]

Okay

[mortal summit]

Temporarily disabled by staff

[coral sleet]

Im speak Arabic

السلام عليكم

[mortal summit]

If you want to chat in Arabic go to #chat-ar
If you need support in Arabic go to #support-ar
This channel is for English support only

[coral sleet]

Okay brother thanks

[woven rover]

ok thanks

[nocturne flax]

thanks 🙂

[sour swift]

hi i wanna enter the thenical support of the big bot in mena ProBot@crude estuary@near canopy

[cinder sail]

<@&675070424748654593>

[mortal summit]

send a message to @surreal jetty

[ancient gust]

what do i do?

<@&675070424748654593>

[mortal summit]

You got api blacklisted, it cannot be removed at this time

[willow pecan]

hi bro can help

i had a own server, but my acc got a disabled, and probot was on the server, any option to get a role?

sry abt the ping

[sage flint]

Hello, unfortunately we can do anything about that

[willow pecan]

wow, nothing?

i wanna to delete a rooms on the server.

[sage flint]

Yes, that's pretty hard to proof that the account owning the server was your, and also i not sure if its even allowed by Discord ToS

[willow pecan]

my friend i talk with him rn, his a respect on this server, i can send u a message with him from 2018

[sage flint]

Regardless anything, we simply doesn't deal with such things. We're not responsible for user's servers/accounts. We never have 100% certainty that the user was actually the server owner etc.

[nocturne flax]

How do we do self-roles please?

[sage flint]

https://docs.probot.io/docs/modules/self-assignable-roles

[unkempt pine]

how to change prefix for probot

[sage flint]

We no longer use prefixes. All the commands are available under the /

[unkempt pine]

huh

u sure?

[sage flint]

yeah

[unkempt pine]

then how does someone use it without / command

[sage flint]

aliases

which does not require any prefix

can be set on the dashboard in each command settings

[unkempt pine]

oh ok

thank you

[sage flint]

np

[nocturne flax]

thanks

[junior pier]

Can I transfer probot data even from deleted account?

[sage flint]

yes

[whole inlet]

How

[gilded shoal]

I cant use the twith thing bc its saying to try it later agian and thats now since 2 days and I have no idea what I can do now

[mortal summit]

Hello, Twitch notifications are not working at the moment, that's known issue

[gilded shoal]

ah ok then I know it and didnt try it any more thx

[split spindle]

How

[remote ocean]

hello i need help

[cinder sail]

<@&675070424748654593>

[cinder sail]

yes how can i help you

[remote ocean]

My created 1month but ican’t transforem crefit why?

[cinder sail]

wait from 2 days to 7 days then try again

[remote ocean]

Ok

[rough tree]

.

[light orbit]

yoo

why is the bot working so badly with "bad words"

i deleted the rule and people are still getting their msg blocked?

[sage flint]

go to server settings Safety setup Automod disable rules created by ProBot

[light orbit]

but i dont want to disable all rules

is this a known bug?

[sage flint]

So disable only bad words rule

[sage flint]

Its not a bug, bot just propably was not able to edit the automod at the moment

or something

[light orbit]

ty!

disable and enable for working for me

[celest grove]

Hey, could I have some help? I'm new here.

I need a verification code from my phone number but I don't have a phone. Is it possible to use my e-mail instead?

[cinder sail]

<@&675070424748654593>

[sage flint]

Hi there, sorry but this channel is only for ProBot related questions and issues

[celest grove]

Oh, sorry. How do I find discord support? I'm very new.

[sage flint]

https://support.discord.com/hc

[celest grove]

Thank you!

[sage flint]

No problem

[nocturne flax]

Hello

I need help in getting by daily credit, when ever I try to claim I get an error

[cinder sail]

<@&675070424748654593>

[sage flint]

Daily rewards are disabled

[nocturne flax]

So daily credits are disabled but if I already have I can use them right?

What about if I want to get credits, should I pay for it?

[tranquil axle]

<@&675070424748654593>

[tranquil axle]

No .

You cannot buy credit from us

[tranquil axle]

There are many ways to get credits

[sage flint]

Don’t reply uses when you don’t know the answer or don’t understand the question properly

[sage flint]

Yes, you can use these credits you already have but at the moment you can’t earn more credits

[sage flint]

Buying credits for real money or for other goods is illegal and will cause with blacklist

[nocturne flax]

OK, so simply credits are stopped at the moment

[nocturne flax]

OK thank you

[lofty badger]

it’s like when the bot greets the welcoming person

[cinder sail]

<@&675070424748654593>

[sage flint]

https://docs.probot.io/docs/modules/welcome

[inner mortar]

??

[mortal summit]

Temporarily disabled

[steel heart]

How does the XP work on probot?

[steel heart]

between 0-?

ty

[trim hill]

When will it be activated?

[mortal summit]

It's not known at this time

[trim hill]

ok thanks

[fading finch]

Can I give someone else access to my ProBot Dashboard?

[mortal summit]

Yes, give them a role which grants the Administrator permission

[fading finch]

Ah alright, thank you! 🙂

[chrome fiber]

how do i add the bod to my dc server?

[lean forum]

how do i set it were theres only a certan channel that shows all new comers

[elder jasper]

<@&675070424748654593>

[elder jasper]

https://probot.io/invite

[elder jasper]

Through https://probot.io/dashboard -> Pick your server -> Welcome & Goodbye module, there you can configure your welcomer settings

[chrome fiber]

thxc

[teal willow]

Any upsate on that /rank image issue ? ( please ping me when responding )

#status message

[cinder sail]

<@&675070424748654593>

[cinder sail]

if there any update they will announce but with me is working

[brave topaz]

I'm not sure what they have to announce because that issue was resolved

[livid hearth]

hey, you still facing this issue sir?

[livid hearth]

ensure to thoroughly review the channel topic before providing assistance. If you have any further questions or require assistance, please don't hesitate to let me know, next time you will be muted, because you already got warned few days ago

[molten osprey]

Hello, on the links option, how come creating a blacklist is not clickable? @lethal anchor

[livid hearth]

hey, may you provide some screenshots please?

[molten osprey]

I want to blacklist some links instead of whitelisting a bunch of them but I can't

[livid hearth]

make sure the function is turned on

[molten osprey]

It definitely is

[livid hearth]

may you share with me an invite link via dm’s please

[pine furnace]

Hi

[livid hearth]

Heyo! How can I help? :0

[pine furnace]

Something wrong whit the daily credit

[livid hearth]

daily reward is temporary disabled

[pine furnace]

Forever?

[livid hearth]

no ETA, for now

[pine furnace]

OK tysm

[livid hearth]

my pleasure, have a good one

[pine furnace]

Have a good day

[robust gyro]

When are the application results and if I am rejected, will I know this or not?

<@&675070424748654593>

[mortal summit]

You will only know if you are accepted. Please await the response patiently if you are accepted

[robust gyro]

thx have a great day

[teal willow]

Yes i am

[livid hearth]

may you provide some screenshots, about how the bot replies when you use the </rank:1> command, please

[livid hearth]

may you try now please

[teal willow]

Nah same thing

This is in my server btw

[livid hearth]

may you try here #commands then double check on your server

[livid hearth]

shot me an invite link via dm’s please

[teal willow]

Click on my description

[livid hearth]

evilsaint1022

[soft ivy]

hello I have a problem with the probot site when I try to join there is a message saying that it virifies my connection and then it tells me that I am banned but I don't understand why I haven't done anything to seems bannable and this morning it worked and it was just when I was on the site from mobile that it banned me

[cinder sail]

<@&675070424748654593>

[livid hearth]

try to access the site in 30-60min, this is to avoid the temporary ban

[soft ivy]

Okay

[nocturne flax]

hey i got a question abt the level message and is that if im able to make it an embed?

[sage flint]

Hi, unfortunately level-up messages does not support embeds at the moment.

[nocturne flax]

oh okay thx

[ashen river]

is the daily credit back?

[unborn willow]

Nope

[sage flint]

Follow the channel rules

#support-ar

[ashen river]

sorry by wrong i wrote that

[bright frigate]

i vote to pro bot in top.gg but i dont redem any think

why

[brittle urchin]

Currently suspended

[bright frigate]

@brittle urchin me suspended or vote redem

[sage flint]

Follow the channel rules

[sage flint]

We no longer give credits for voting

[brittle urchin]

someone told me ... ok ty

[soft ivy]

hello I have another problem I tried to reconnect and at one point it worked so I connected I chose the server I wanted to go to and when I validated it my re ban while I I've already waited more than 3 hours so I don't understand

[livid hearth]

hey, may you try from another device, or browser

[soft ivy]

Ok

with another browser it doesn't work either I don't have another device so I don't know how to do it

[livid hearth]

you tried clearing your browser cookies then try later

[soft ivy]

Ok thanks anyway

[livid hearth]

may you try adding the bot next time using : https://probot.io/invite

[soft ivy]

no, that doesn't work either

[livid hearth]

did you tried changing your network or using a VPN

please?

[soft ivy]

ha sorry I had to go do something

I tried to change wifi but it didn't work and I tried to find a free VPN but I can't find one. I don't know if you know one?

[livid hearth]

vpn hotspot, try this one

[robust gyro]

Was anyone accepted into technical support during the application?

@soft ivy Try deleting browser files from app settings and try again

[robust gyro]

<@&675070424748654593>

[livid hearth]

hey, may you read the channel topic please, none of the applicants are selected for now, no need to ask here next time use @surreal jetty

[robust gyro]

I didn't notice it, sorry and thank you

[livid hearth]

no worries, pay attention next time!

[robust gyro]

ok

[soft ivy]

It works, I really deleted everything this time, thank you very much.

[frosty pine]

hello guys i wanna redeem my daily gift but it sais error contact support

[cinder sail]

<@&675070424748654593>

[cinder sail]

daily is temporarily disabled by managment

[frosty pine]

ohh ok

so how i my supposed to get credits now ??

D

xD

[cinder sail]

At the moment you can't

[frosty pine]

OKI

[bitter wraith]

This matter does not exist within the probot, but you can see the logs of the probot and you will find the deletion procedure

[candid summit]

hello

when i run automod and i run bad words who that working ?

i run the bad words and when i test Didn't work and didn't delete the message

[bitter wraith]

<@&675070424748654593>

[sage flint]

You didn't added any words

[potent pine]

Hello! :D I've jumped onto here out of desperation for one of my server members. It was happening to me for awhile as well.

The difficulty occurring: When using the /daily command, to open up the browser page for collecting daily credits, my server members are, of course, presented with the captcha challenge. For quite some time I, too, was having an issue with appeasing the captcha gods. It keeps failing to acknowledge that the captcha has been properly passed, and then locks the users out, preventing them from collecting their daily credits, and also creating feelings of defeatism and frustration. Today, I was finally able to get around this issue myself, but I went through the headache of applying for the "Accessibility" captcha feature. My server members however are not having such luck.

Thank you for any suggestions or even responses!!!

My server user that is primarily concerned with this issue sent me screen captures to forward with this help request if that helps at all.
It has reached a point where I ended up giving them my own personal credits.

[candid summit]

It doesn't give me the option to add

where can i create

[sage flint]

Hi there, captcha has nothing to do with it actually. We have disabled daily rewards

[sage flint]

@candid summit

just type the words in this field

[potent pine]

Oh, wow!

[queen tundra]

I don’t know how to do the welcome command, and I know I’ve done it before because I have proof from a previous server.

[candid summit]

Oh ok
Maybe you have some words that you can help me and I will add it

[sage flint]

https://probot.io/dashboard Welcome & goodbye module

[queen tundra]

Thank you!

[candid summit]

Because it will take a long time until I create

[sage flint]

It depends on you what you want to block on your server, it can be slurs or other inappropriate words

[potent pine]

Does this mean that the server and rank cards are no longer relevant?

[sage flint]

You're welcome

[sage flint]

Rank cards are for levels

not credits

[candid summit]

kk thx

[potent pine]

I mean the backgrounds that are obtained with credits to decorate them.

[candid summit]

Maybe you have English words that can help me in the meantime

And then i will add

[sage flint]

You can still use credits to buy backgrounds, the only thing that has changed is that you can no longer earn credits by claiming a daily reward

[sage flint]

You can google for it

[potent pine]

https://probot.io/store/rank

[sage flint]

You will find more words then i can give you

[candid summit]

kk thx

also

[potent pine]

Please, forgive my minor bit of ignorance here, but how are the credits obtained if not through the daily rewards?

[candid summit]

if new player login Member how can do he need to wat 2 mint ?

after that he can talk in discord server

i cant find that

[sage flint]

It used to be earned from voting for the bot and claiming the daily, but at the moment, there is no way to earn credits. The daily is disabled temporary, but i can't share you exact time when we'll re-enable it

[sage flint]

Server settings Safety setup

• It is available only for community servers
  And please next time avoid asking not ProBot related questions on this channel

[candid summit]

okay im done thx for help have a good day

[sage flint]

You're welcome

[potent pine]

Wow... Okay.

If it's not rude to ask, why not replace the command, or even replace the page address with a temporary 404?

[sage flint]

404 means page not found, which is not true because we have not removed it - only temporary suspended.
We have already discussed about replacing the "contact the support" with an appropriate message

but we didn't done it yet as you can see

[potent pine]

I very well see. I've had a very upset server base and, admittedly, without a message to guide, especially newer members as to what is going on, it's been chaos trying to resolve the issue. However, I also was not aware of the actual "problem". I have been combing through settings over and over, looking for anything at all, that could have somehow upset the system even knowing that made absoloutely zero sense.

[candid summit]

that working now He deletes the messages but why not give him time out

[sage flint]

I don't know why your users were upset about that, as the Daily is not related to any server and its settings. Next time you can just redirect them to our support server

[sage flint]

Disable timeout option, save changes and enable it again
Also who tested it? Because bot will not delete your message and timeout you of course, as you're the server owner

[candid summit]

i try not working

[robust gyro]

np mate

[potent pine]

@sage flint I'm not going to misdirect my frustrations in your direction. I am incredibly appreciative for your very open and honest responses.
I hope, that with the knowledge that you've provided, I can make things right in my pride lands. Thank you, for all that you've helped with.

Silly as it is, despite the leveling system being comparable to "Whose Line Is It Anyway?" on our server, our members can display great efforts when it comes to decorating their Profile and Rank ID Cards. *shrug* And, I like to keep them happy.

[potent pine]

Vanity and pride. A similar mindset to displaying achievements or badges I would imagine.

[queen tundra]

This is when I was trying to get into the dashboard.

[sage flint]

Totally understandable, I was just wondering, why they was upset as you as server owner can't really do anything about the bot functionating. Anyways I'm glad I could help and apologies for any inconvenience that the Daily disabling caused.

[sage flint]

Hello, you got temporary blocked due to high traffic. Wait for about 15-20 minutes and try again, during this time avoid refreshing the website too requently, this may increase the waiting time

[candid summit]

@sage flint

[queen tundra]

Thank you!

[sage flint]

Didn't really understood what you mean by that, can you elaborate a little?
Or you can use support channel in Arabic (#support-ar), if you speak Arabic, i think you do

[sage flint]

Any time!

[candid summit]

what do not you understand I enabled the option time out in bad words want every player if he says a word of what I indicate is not good [ bad words] that the message be deleted and time out 12 hrs

now Now if someone speaks a word than I credits it Only the message was deleted

both time out no idk why

[sage flint]

What is your first language?

[candid summit]

english lol

[sage flint]

No, its not

[candid summit]

What is the relevance of this matter?
? 🥲😂

Can you help me with this or not?

If you don't know how to help me forget about it
all good

[sage flint]

We want communication to be easier for you and us, so that we can better solve your problem. We have variety of supporters that speak in many languages, so please tell me what really your first language is and i'll redirect you to proper channel.

[sage flint]

I know how to help you and i can do it, but it will be a way easier if we both will speak in your first language.

[candid summit]

all good thx for help have a good day

[timid glacier]

anyone know how to fix?

[digital lance]

Bro Your Banned

Temporarily

[cerulean osprey]

Hi

I got very limited what this mean

[livid hearth]

Hello, you got temporary blocked due to high traffic. Wait for about 30-60 minutes and try again, during this time avoid refreshing the website too requently, this may increase the waiting time

[livid hearth]

👆

[livid hearth]

may you read the channel topic please 🙏🏼

[cerulean osprey]

Can you help me what is very limited that i got in my account mean

[livid hearth]

what’s your main language?

[cerulean osprey]

Arabic but why

[livid hearth]

use your main support language because i can’t understand what you’re talking about, ahead to #support-ar please

[cerulean osprey]

Ty

[livid hearth]

yw

[lofty cargo]

hey, can i have a question???

[nocturne flax]

Hi when I want to get credits or check my credits, The probot says "❌ You have been blacklisted, please contact our support for more info.
server link" Would you please reset my credits and unblock me?

[livid hearth]

Heyo! How can I help? :0

[livid hearth]

hi hi, may you contact @surreal jetty please

[lofty cargo]

how can i earn credits?????

[nocturne flax]

ok Ty bro

[lofty cargo]

...

[livid hearth]

you can’t earn credit for now from the https://probot.io/daily daily is temporary disabled nor the https://discordbotlist.com/bots/probot/upvote ( vote it works but you can’t get credit )

[lofty cargo]

then how can i get credits?

???????????????

[livid hearth]

i said you can’t

[lofty cargo]

...

then what is the use of credits now?????

[livid hearth]

You dont need to use too many ??????????? please i can see your question properly

Command for credits is </credits:971443830870126632>
And with this credits you can buy profile/rank backgrounds and badges:
https://probot.io/store/profile
https://probot.io/badges
https://probot.io/store/rank
Our credits can't be used for any other purchases cause its illegal

[patent comet]

Can I somehow make a role that doesnt have administator on my server, and still have acces to the /give role command?

I know I need some things to change here but idk how

[livid hearth]

hey, you can just by having a role who have manageRoles as a perm

[patent comet]

I know that, but with manageRoles they also have acces to manage roles that are below them. Including managing the perission, delete them or whatever

[livid hearth]

or enable the role from here

[patent comet]

what should I put or enabled roles

[livid hearth]

you can put the roles name there

[patent comet]

ok so I enabled it and still doesnt work

on enabled roles

I put the role that have acces to the command?

Or the role that can be assigned to users?

[livid hearth]

did you save changes sir?

[patent comet]

Indeed I did

[livid hearth]

screenshot please

[livid hearth]

yes, exactly

[livid hearth]

sir it doesn’t appear on your dashboard please click on select and select the role

[patent comet]

at enabled channels I put the channel that that role have acces to write it on the command?

lets say I have a text channel that s called "Roles" and I put it there

So that role can write it on that channel

[livid hearth]

no need to fill the enabled channel bracket

[patent comet]

Lets see

It doesnt work

My co leader doesnt see the command

but I do

[livid hearth]

they don’t have permission to use applications commands

[patent comet]

Where do I enable it?

[livid hearth]

you can add it from the server roles settings

[patent comet]

how is it called?

Translated means : "use commands in app"

this one?

[livid hearth]

👆

[livid hearth]

sir i don’t speak dutch

[patent comet]

This thing is on discord right?

[livid hearth]

just pay attention what i said here

[patent comet]

so you say that i have this thing disabled

[livid hearth]

pardon?

[patent comet]

?

[livid hearth]

you must enable it

[patent comet]

i found something that might be related to command that you said

cause I dont have my app in english

Its on the text role permissions, the penultimate?

[livid hearth]

what’s your main language sir?

[patent comet]

Romanian

[livid hearth]

screenshot please

[patent comet]

Its the one that is above "send voice messages"?

[lofty cargo]

i was talking about i am a new memeber i don't have any credits (0 credits) and the daily reward is also disabled so, i am saying how can i use them!

[livid hearth]

it’s above the send vocal thing

[patent comet]

yeah

I have it enabled

And still doesnt work

[livid hearth]

so you can’t earn any credits for now be patient until we turn it on back

[lofty cargo]

k

[livid hearth]

in wich role?

[patent comet]

the one that I putted in the enabled roles

[livid hearth]

you tried enable it from the channel settings?

[patent comet]

let me see

[livid hearth]

same permissions

[patent comet]

Let me see

Okay

Thank you sir

I appreciate you sir! ❤️

[livid hearth]

my pleasure, have a great day

[lofty cargo]

me too!!!!

[patent comet]

But that role can change roles to higher roles?

Like a co leader to a leader

My co leader have acces to give roles to me?

[livid hearth]

no, if the leader is above co-leader, the co-leader can’t edit anything

[patent comet]

They can in my discord server

[lofty cargo]

But how many days i have to wait?????????

[patent comet]

my co leader that is below me can give role to me

[livid hearth]

only the roles bellow his role

[livid hearth]

no ETA

[patent comet]

el jefe secundo can give roles to el jefe

and as you can clearly see el jefe secundo is below me

[lofty cargo]

...

[livid hearth]

may you read what i said above please

[livid hearth]

yw yw

[patent comet]

ok but how he can give me tho?

[lofty cargo]

by the way thanks for your assitance!

❤️

[livid hearth]

discord requirements, people with @co-leader role they can give only the below roles to the above members

[patent comet]

and what did I do tho if the co leader

can give roles to the above?

It doesnt make any sense

[livid hearth]

you should talk to discord about this case

it’s normal

[patent comet]

and somehow my co leader have acces to another bots as well

[livid hearth]

the co leaders can’t gives you roles above the co leader role, that’s it, and it’s normal

[patent comet]

its like he have administratos

[patent comet]

but here it cans

and it doesnt make any sense

[livid hearth]

he don’t, sir if you don’t trust your staff members it’s your problem, sorry for any inconvenience, but if you want your co-leader to use the bot he must have access to the use application command perm, if you have any other questions please let me know

[patent comet]

Ok Tiger

Thank you for your service

Have a good day!

[livid hearth]

you too as well

[undone lantern]

Hello, I have some issues with leveling system, maybe I misunderstood the principle...
The bot did not assign assigned roles when leveling, even though it has priority over all roles and has the necessary permissions.

[livid hearth]

make sure the users reach both levels required

[split spindle]

what the hell

Wdym trolling

wth did I do

[livid hearth]

sir use your main language support please #support-ar you already asked my colleagues, thank for understanding

[split spindle]

Im American I swear

I don’t even know how to write in arabic

[lean badger]

:white_check_mark: **@yassoontop warned! **

[split spindle]

Wdym

IM AMERICAN

[lean badger]

:white_check_mark: @yassoontop muted from the text! :zipper_mouth:

[split spindle]

how do I prove it

Nooo

[undone lantern]

So this cannot be?

I want special roles only for vc and separated from text

[livid hearth]

should work properly with your users

[undone lantern]

Thex reach lvl 5 vc and bot doesnt assign role mmm

[livid hearth]

if someone reaches the required vc level role, they must to type some messages in the chat to let the bot fetch their vc levels

[undone lantern]

So they must gain some XP? Bcs attachments and commands dont give xp, right?

Then the hot load their +xp from text and assigns vc reward role

[ornate fern]

Why When I collect my daily First time app said me please contact support

[brave topaz]

<@&675070424748654593>

[ornate fern]

<@&675070424748654593>

[brave topaz]

Hey there! Daily reward is temporary disabled

[woven pike]

rel

[brave topaz]

Also, for future reference, if someone has already pinged the support role, there's no need for you to do so as well.

[limpid jackal]

<@&424428808951824406> [English]

help us.

i cant verify

[livid hearth]

as Dymidless said, the daily reward is temporary disabled

[livid hearth]

pardon? screenshot please

[limpid jackal]

and When will it be on?

[livid hearth]

no ETA

[livid hearth]

@limpid jackal

[limpid jackal]

or like i dit verify but i can get in it

[livid hearth]

need anything else let me know

[limpid jackal]

ok

[pliant frost]

Hey .. I've a problem w the pro bot in my server

im trying to clear the chat messages but it's not working

I already gave the pro bot an accses to the server and adminstatition to remove the messges but it's not working

any help?

[livid hearth]

hey, the Bots can not see messages older than 2 weeks ^^

[pliant frost]

okay thnx

[livid hearth]

nw, yw

[fierce lotus]

Hello, I have a problem. Every time I enter the Call Rewards, it says there is a problem, plus the site does not work

@livid hearth

[livid hearth]

daily is temp disabled

[fierce lotus]

I mean, every time I pay a fee, the bot says they got rewards, but the website says there is a problem

[livid hearth]

the problem is the daily/vote claiming got temp disabled, so you can't earn more credits

[lofty cargo]

Hey, i can't wait when it will work again!!!!!!!!!!

[livid hearth]

you will be muted next time sir, as i told you above, there is no ETA for now

[lofty cargo]

...

[ornate fern]

Hi Guys

Is there a problem Daily rewards solved?

[cinder sail]

<@&675070424748654593>

[ornate fern]

K

Ahly The Best @cinder sail

[brave topaz]

You were answered here btw

[livid hearth]

may you read the channel topic please, do not repeat your question again and again

[naive veldt]

Why can't I claim my credits

[livid hearth]

if you are talking about the daily, it's temp disabled

[naive veldt]

Is there a way to earn credits in another way

[livid hearth]

there is no way to earn credit's for now, sadly

[wild dagger]

Kinda new to the probot but I had set up a welcome message and image for it for new members and autorole for it as well. For the past few weeks it had been working fine up until a few days ago it suddenly stopped giving the welcome message and autoroling. I haven't touched this section since when I set it up and working so was wondering if its something on the bots end or is it mine. Also I had looked around in the commands to see if there was a test welcome command or something similar to that to see the welcome message with out having to invite and kick a testing account, is there something like that and I just over looked it? <@&675070424748654593>

[glass agate]

I don't know what it's asking exactly

[cinder sail]

<@&675070424748654593>

[latent sleet]

Quick and easy question:

Does my staff member need admin in order to configure Probot for the dashboard?

[cinder sail]

press continue to discord then add probot to your server then get back again to dashboard

[cinder sail]

yes they need the admin role. Only users with administrator permissions can access bot dashboard

[latent sleet]

Darn 😭

[latent sleet]

Thank you @cinder sail

[cinder sail]

welcome

[frigid smelt]

Hello marawan I need your help

@cinder sail

<@&675070424748654593>

[split needle]

you don't have any active membership subscription to rep other users

as it clearly stated by the bot

[frigid smelt]

I alr have rep

I want to transfer

[split needle]

rep is not something to be transferred

[frigid smelt]

Huh

[split needle]

it can only be given, not transferred

[frigid smelt]

Can't it transfer it ? I just got it with too much credits man

How much does membership cost?

[split needle]

depends on the tier
you can check it from https://probot.io/memberships

[frigid smelt]

Which tier requires

To rep

[split needle]

any
but keep in mind, reputation points are not to be transferred, but can only be given/gifted

you can only transfer credits and that's all

[frigid smelt]

My rep can't be gifted ?

[split needle]

you can only receive it out of thin air, because it is not something to be transferred

[frigid smelt]

How will I get it?

[split needle]

by having users with membership subscription rep you

[frigid smelt]

Doesn't seem to make sense but ty

[potent pine]

Thank you, again. :)

[brazen marten]

Question: Why are there people selling cards and why is the credit so cheap?

[fringe flax]

Hi! My daily reward claims keep failing and gives an error telling me to contact support. Can someone assist me with the problem? Thank you 🙂

[livid hearth]

use your main support language please, ahed to #support-ar

[livid hearth]

daily is temporary disabled. there's no actual issue with it

[fringe flax]

Ok, thank you!

[livid hearth]

my pleasure, have a lovely day!

[fringe flax]

You too!

[plain echo]

How do I set up delete logs in a channel

[ancient valley]

I get a corrupted png when using the profile command

[livid hearth]

https://probot.io/dashboard -> select your server -> logs module

[livid hearth]

try now

[ancient valley]

works, thx

[plain echo]

Ohk

[warped portal]

Why when I restart the bot the bot still in this situation?

[plain echo]

Uhh so like I have deleted logs in a channel but it's not working cuz maybe i deleted a message by mistakely

How do I fix it

[livid hearth]

#support-ar

[warped portal]

؟

[livid hearth]

make sure probot have all permission required

[plain echo]

Ohk

[livid hearth]

use your main support channel please, 🙏🏼

[plain echo]

Yeah it has administrator power but like i deleted a message of probot and then it's not working

[warped portal]

I don’t have a main channel yet am just asking why. ???

[wild dagger]

How long do I need to wait before re-asking my question

[livid hearth]

you cant log a messeges by the ProBot, try from your alt account

[plain echo]

Ohh ohk

[livid hearth]

use your main support channel, didn't get what's in the screenshot

[livid hearth]

just ask, i'm here, how may o help 0: ?

[wild dagger]

One sec let me@copy and paste it

[plain echo]

It worked ty

[wild dagger]

Kinda new to the probot but I had set up a welcome message and image for it for new members and autorole for it as well. For the past few weeks it had been working fine up until a few days ago it suddenly stopped giving the welcome message and autoroling. I haven't touched this section since when I set it up and working so was wondering if its something on the bots end or is it mine. Also I had looked around in the commands to see if there was a test welcome command or something similar to that to see the welcome message with out having to invite and kick a testing account, is there something like that and I just over looked it?

[livid hearth]

my pleasure, have a good time ^^

[plain echo]

👍

[wild dagger]

Also excuse if I don’t respond back quickly as I’m busy atm so I’ll be on and off at random intervals

[sage flint]

Hi there, does the bot still have all the necessary permissions? It should have access to view and send messages on the greeting channel and manage roles

And we don't have any commands to test the welcomer

[wild dagger]

Give me a bit and I’ll check that, but it should since I havnt messed with it but might I suggest a text command for the welcomer? Idk how hard coding is but it be nice to see.

[wild dagger]

Yes it has all the permission in its role

[true thistle]

I get a png when using the profile command

[sage flint]

Is the bot role above the autorole which you want to assign?

The role with permissions and higher position must be bot own role (ProBot ✨)

[sage flint]

Try now please

[true thistle]

Works, thank you

[sage flint]

You're welcome

[nocturne flax]

<@&424428808951824406> My probot logs are sending anymore

they are enabled and the bot just stopped sending logs for some reason

[wild dagger]

Yes

[sage flint]

Go to your logs channel settings and delete webhooks made by ProBot
Bot will create new one and then it should work again

[sage flint]

May i get invite to your server?

in DMs

[nocturne flax]

It didnt work

[sage flint]

Try changing logs channel to different one

[wild dagger]

Have to ask the owner of the server to make sure it’s okay with them I’m just the person who sets up the bots and some other stuff, but I can do a call and screenshare but I won’t be able to do either of those at this moment

[sage flint]

Im not available for a call, let me know when the server owner replies

[wild dagger]

Alright it might be a while due to time zones

And their wack sleep schedule lol

[sage flint]

No problem

[agile raptor]

I Need help my welcomme and goodbye dont worke on my server

[brave topaz]

<@&675070424748654593>

[brave topaz]

Sorry for the delay! Can I see your dashboard settings please?

[winter canopy]

bot down?

[brave topaz]

In the Background section, could you select the Transparent option and check if it works?

[brave topaz]

<@&675070424748654593>

[livid hearth]

may you check now please?

[livid hearth]

ow! no need to mention twice if you already mentioned the support ^^

[brave topaz]

Oh okay, thanks Tiger!

[livid hearth]

nw nw

[winter canopy]

logs are not working

already reinvited the bot, doesent help

[livid hearth]

hi, remove the old webhook from the logs channel and let the bot recreate a new one automatically

[winter canopy]

i try

[river hawk]

hi, i have a question

i activated the „Welcome message” function, but it doesn t work

i tried removing and adding the bot

disableing and activating the function again

doesn t work

it just, don t send the message to the specified channel

sorry for my bad english

[winter canopy]

doesent work

[gleaming pecan]

Help

[winter canopy]

last log created 20:50 (german time)

[brave topaz]

<@&675070424748654593>

[brave topaz]

Can I see your dashboard settings please?

[river hawk]

what exactly?

i needed to reset everything

[brave topaz]

Hey there! Daily reward is temporary disabled

[river hawk]

and still

doesn t work

it s in romanian

[brave topaz]

Welcome module settings

[brave topaz]

Alright, thanks. Can you use a transparent background instead of an image and see if it works?

[river hawk]

aight

gimme a sec

now it worked

i can t send a custom message tho

says

[brave topaz]

Show me the custom message please

[river hawk]

now i can t acces the dashboard 😭

„This server needs a setup”

what message says

and it s on the server

[brave topaz]

Click on the blue button please

[river hawk]

now worked

this?

i needed to reset as i said

but it won t let me put a custom image

[brave topaz]

Have you verified that the welcome message works if you don't add any image?

[river hawk]

yes

it s works

as a example

[brave topaz]

Alright. Can you send the image you are trying to add here?

[river hawk]

am i allowed?

contains a bit of advertising

[brave topaz]

Send it to me via DM in that case

I'm just going to reduce its size so you can see if it works

Please try again with the image I sent you @river hawk

Let me know if it works

[river hawk]

yeah

worked

thank you

idk what happened

[brave topaz]

Glad to hear. Thank you for using ProBot and have a good one!

[neon pine]

I cleared a msg that I didnt wanted to, is there any way how to restore it

[brave topaz]

Unless you use a bot with which you log deleted messages, no.

[neon pine]

And maybe get that guys name?

[brave topaz]

You mean the name of the user who sent the message, right?

[winter canopy]

didnt worked, what now?

[nocturne flax]

<@&424428808951824406> Logs arent working at all

I made a new channel, I deleted the webhook everything but the logs wont work.

[winter canopy]

same here so please fix this 🙂

[brave topaz]

<@&675070424748654593>

[brave topaz]

Try to change log room

[nocturne flax]

whats that

[brave topaz]

The channel where the logs should be sent

[nocturne flax]

Dashboard

Is There new staff?

[hollow otter]

<@&675070424748654593> Hello, I have a problem that has already happened to me before, the automatic responses do not work again, please check carefully since the last time the same thing happened and since there was no error, they did nothing and I had to wait a week, thank you

[next rose]

Neither do Twitch panel on the Dashboard at the moment, I can't save the changes I made.

[arctic void]

hello . i have a problem when i open probot web my screen is frozen can u fix that

[floral sand]

<@&675070424748654593>

[velvet pier]

@floral sand See pinned messages: #support-en message

[mortal compass]

Hello! I've already checked the logs but just to be sure, I wanted to ask in this support server.
In Autoresponder, I was wondering if it was possible to set the trigger to every message. Like the Dyno bot does with {*}, so it will detect any message.
Thanks 😊
<@&675070424748654593>

[quaint moat]

YH

[rocky ruin]

can you ping someone over the probot website with a message, or just everyone? Can you also ping roles?

[velvet pier]

You can, just use the raw discord syntax. See that pined message #support-en message

[brave topaz]

<@&675070424748654593>

[brave topaz]

Not as far as I know.

[brave topaz]

#support-es

[brave topaz]

Hello, Twitch notifications are not working at the moment, that's known issue

[wary oriole]

Hi

[brave topaz]

It should work if you click on the Dashboard button. Can you try from another browser?

[brave topaz]

Hey. Do you need help?

[wary oriole]

How do you send welcome messages?

With probot

also how do I become a helper in this server?

[brave topaz]

Check out this and let us know if you need additional help

[brave topaz]

Unfortunately, applications closed a few days ago, so most likely all the staff from now on will be handpicked, but I'm not sure.

[brave topaz]

No, sorry. Feel free to suggest it in #1234622065810739291

[mortal compass]

Okay, no worries. Thank you 😊

[wary oriole]

Thank you for that hopefully it worked🤷‍♂️

I need people to help me with a server but yeah

[brave topaz]

No problem!

[brave topaz]

Glad to hear, thank you for using ProBot!

[wary oriole]

No problem am I allowed to stay in here ?

am I allowed to dm you privately and you join it quickly so I can see if it worked? And then I’ll kick you out?

Or no

[brave topaz]

Alright

It worked!

I'll leave the server now, have a good one!

[wary oriole]

thank you

how do you grow a server?

[brave topaz]

This is a support channel only related to @stone cloud, maybe someone in #chat-en can help you

[wary oriole]

Okay sorry

[nocturne flax]

Is the site's web panel down for you too?

[brave topaz]

Click here complete a captcha if you see it then try again, make sure you close ALL other tabs.

[brave topaz]

The dashboard is working correctly for me, can you try to access it using this link?
https://probot.io/tr/dashboard

[nocturne flax]

Fixed, thanks

[brave topaz]

No problem, and for future reference please use the support channel corresponding to your language. Thank you for using ProBot!

[trim juniper]

@brave topaz

Can we pass premium from one person to another to manage

[scenic tundra]

Probot messaged this to my friend, does anyone know what happened?

[livid hearth]

hey, he received this message probably because he joined an NSFW server

[scenic tundra]

Damn 💀

[livid hearth]

hey, you can use </vip transfer:1> number:BOT’S NUMBER , to transfer your own premium subscription to another, to give permission to the dashboard you can use </vip whitelist:1> user:@dymidless

[livid hearth]

#chat-en

[inner stump]

its not letting me claim daily rewards

[velvet pier]

Thanks to the rules of that channel, only <@&675070424748654593> can answer you in the next five minutes ¯_(ツ)_/¯

[mortal summit]

Read the pinned messages

[inner stump]

ok

[keen cobalt]

what is the difference between Probot and Probot prime

[brave topaz]

<@&675070424748654593>

[brave topaz]

You can see the difference on https://probot.io/premium

[fallen wraith]

You have been blacklisted, please contact our support for more info

[fallen wraith]

how to fix this error

[peak ingot]

<@&675070424748654593> ^

[rocky ruin]

thankss

[livid hearth]

hey may you contact @surreal jetty about this case

[rocky ruin]

i still dont get it or it doesnt work

[cinder sail]

<@&675070424748654593>

[livid hearth]

use [user] ~ mentions the newcomer member

[rocky ruin]

what should i type in

[livid hearth]

may you provide some screenshots

[rocky ruin]

in this chat?

[livid hearth]

here

[rocky ruin]

when someone sees the id

is it bad?

[livid hearth]

no, don't worry

[livid hearth]

use :

@rocky ruin

if you want to mention a user in the message

[rocky ruin]

but

only this

[livid hearth]

screen shot how you write it in the dashboard

don't forget the <>

[rocky ruin]

ohh

now i understand

okay

[rocky ruin]

what should i add

[livid hearth]

screenshot how it look's please

[rocky ruin]

.

[livid hearth]

sir, please copy paste what i sent you about

[livid hearth]

👆

[rocky ruin]

oh

[rocky ruin]

i did

[livid hearth]

now save changes and send the message

[rocky ruin]

i got pinned

[livid hearth]

glad to help

[rocky ruin]

and how to pin others

[livid hearth]

<@USERID>

[rocky ruin]

oh that was my id ok

[rocky ruin]

thank you tiger

[livid hearth]

yw yw

[kind heath]

guy why am i blacklisted?

[wicked linden]

y have been unblicklisted

in 1/11/2023

I think you mean another account maybe?

[kind heath]

why am in the blacklist

[wicked linden]

please read my messages

[kind heath]

ok thx

but probot still says that i am?

how can i fix this

[cinder sail]

<@&675070424748654593>

[livid hearth]

we are investigating about your case, be patient, sorry for any inconvenience

[storm garden]

I bought Premium Tier 2 Monthly, money got deducted through PayPal but the subscription is not confirmed

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[livid hearth]

hey, did you tried adding the bot? via https://probot.io/premium/manage

[storm garden]

No, I added the bot yesterday but bought premium today

[livid hearth]

may you please add the premium subscription using https://probot.io/premium/manage

use </vip move:1> bot number , then you will reserve a dm with bot invite link
How do i get the bot number?

Method “1”
if the bot is on your server:
Type the command </vip info:1> and you will see the bot information and the bot number
Method “2”
if the bot isn’t in your server:
1 ~ Go to the subscriptions section of the control panel :
https://probot.io/premium/manage
2 ~ Click on the invitation button of your bot
3- You will be taken to a new page and you will see the name of the bot and on its side a number such as [2739]

** picture of method [1] :**

https://i8.ae/StMVq

** picture of method [2] :**

https://i8.ae/TcRQQ

[wicked linden]

check now

[south moss]

hello, is probots website down?

or is it just me

[livid hearth]

hi hi, works properly for now, may you provide some screenshot please

[storm garden]

All good now!

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[storm garden]

Thanks for your help!

Wait

?

Help

[sonic moth]

happened to me, it's because too many people are using the website, I think

[brave topaz]

<@&675070424748654593>

[storm garden]

Meaning there isn't an issue with my acct.?

[sonic moth]

nope

happened to me and I was fine

[storm garden]

Oh god

How much time will it take?

[sonic moth]

I just waited like an hour

[brave topaz]

You got restricted due to excessive traffic, possibly due to reloading too many times or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block will take longer.

[wicked gale]

hello, is there a way to stop probot from timing out people when they send certain gifs?

or from flagging messages are spam?

[storm garden]

Working now.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[storm garden]

Done

[storm garden]

https://probot.io/dashboard

Select the server and then change automod

[brave topaz]

Glad to hear!