#support-en
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the person starts from those 11h 34min
or they need to do 1d22h
do the hours accumulate?
or they are reset each time they get the role reward
voting and daily reward arent working for me, why is that??
the aprox time is being calculated from lvl 0
vote rewards have been removed, daily rewards have been temporary disabled
So accumulated
oh okay thanks
what are the ways to get credits fast?? i really need some
no
if you're thinking about getting credits for trading, we recommend you to stop doing so. that is the main reason why we have to temporary disable all ways of obtaining credits
trading??? i just want credits
i usually play with dank memer
im just a collector
<@&675070424748654593> ^
already done with the answers
ok sorry , the daily reward is working in my phone that's normal ?
developers say it will stop working after a while
okay 
Can we use GIF pp for bots now?
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593> ^
your question is't about probot so here you are #chat-en
It's about premium custom probots :)
All other premiums have this feature since long time
no you can't use gif photo
we have yet to for now due to some limitation with our media host (as developers informed)
Discord's audit log says that one of my moderators deleted a message, but Probot's logs does not list the deletion. I double checked and deletions are turned on in the logs. Any idea what's going on?
Please ping me with your reply
does it still work whenever a message is deleted at all?
You mean if I delete a message right now, is it logged?
yes
Yes, it just logged my deletion
then either it was a media (video/image) which the bot can not log, or it was not being logged because the bot was not able to record it
It can't log media?
It should at the very least post a message "Media post was deleted" or something
Even if it can't log the actual media that was deleted
well it has been like that for long, and developers have yet to respond to it
<@&675070424748654593> ^
Hello, after i get premium i get a message to invite the premium bot, but i don't find information how i do that. i invite probot before i get premium on the server...can anyone help me plz
We noticed that you are a premium user, for faster response go to #premium-support
daily reward disabled at this time
can you send me a photo about this message
sorry i change the Page but i found the invite link now and it seem to do now 🙂
ok anything else ?
no thx
u r wlc 
How can i be removed from black list
talk to @crude estuary
Ok thx
u r wlc 
<@&675070424748654593>
Hey I've been waiting for a response for 12 hours now
arrange these roles in your server
What do you mean arrange them?
They should be working normally
or is it a bug or smth?
I mean put the first role in bottom and put it in dashboard in bottom too understand ?
Shouldn't it be working normally just from the numbers alone?
I mean, if that was actually the problem, why can't we reorder them?
ok now I understand your problem obviously there is a problem in probot in your server so wait to the support to help you
who can i talk to for blacklist?
@crude estuary
Hi
bro I’ have been joined the discord from a month ago
so why I just can’t transfer cridets
the probot saying: ⚠️ Transferring credits from new accounts has been temporarily disabled.
Should I go to support Arabic?
My Arabic is bad bro☠️
But I ganna try
after 2 days you will can transfer credits
Ok bro thx
u r wlc 
daily reward is disabled in this time.
you can't earn in this time
then when?
this back to devloperers there isn't specific time
u r wlc 
How to prevent probot from giving back a certain role when the user leaves and rejoins?
you mean auto role ?
no I mean when a person already had roleA roleB and RoleC when he was in the server before. he leaves and rejoins. I want to prevent giving RoleA back to the person when he rejoins. As probot seems to give back all the roles the person had, while auto-role is disabled in the dashboard
you sure that the probot who back the roles ?
I'm gonna check the auditlogs to be sure.
ok
Oh nevermind. Looks like <another bot> (removed name) is doing that.
I thought probot as probot was logging it
ok don't mention other bot's names
yes
ah okay
How can I play music on the bot?
music has been removed from along time
no there isn't
hey, our probot's automod is now warning people for saying words like "class" or "bass" just because it has the blacklisted word in it
how can we fix this?
when is uploading an image for a welcome message background being fixed?
only for me /top command stopped working?
does the change color command use hex? i cant get the link to the list to load
<@&675070424748654593> i need some help with the welcome function as it does not work on my server
it is indeed enabled and it used to work but like a month ago it stopped working?
tried to disable => enable it but id didn't work
<@&675070424748654593>
Hello guys
i am trying to pay Probot a subscribtion but its not allowing me to do so
is there something wrong at the moment with your servers?
how to fix that please help me
the only way is to enable "match exact word" but it will be bypassed by some other tricks
you should be able now as I just tested
make sure the uploaded image is not bigger than 3MB
what is the error message when you try to use the command?
you need to setup a colored role list first
simply create a list of colored roles with name as only numbers and the bot will automatically add them to the list
may I see the current settings of your server?
wait for a while and try to access the site again
avoid performing too many actions within the short time period
which payment method you tried to use?
we have temporary disabled it
Mastercard / Credit card
may you attempt the purchase again to see if it works now?
or if you have any other way of payment that we accept, you can try that too
Your info says that you accept credit cards, so my mastercard should work fine. I did pay for a 1 year service before, and worked fine... I will re-try and let you know.
That was kinda too late answer :'
Figured it out
The background link expired
Same error again
Just tried now...
then let me ask the developers to see if there's any issue
thank you very much, please feel welcome to notify me or DM me when you get info 🙂
You can let the dev know also, that i called my bank and they said that my card works fine and there is no errors at all from my side. I double checked and bought nitro pack from Discord, and it worked from the first time fine. I think those info might help the devs, cheers
<@&675070424748654593>
It been 2weeks since the error keeps showing when I try to claim my daily
any solution?
Daily is disabled
may i see your https://probot.io/transactions please
it’s working for few people but not all of our users, thanks for the report
You are welcome 🙂
Hi, I was hacked and the hacker entered in a 18+ server, can you delete my probot dm messages?
am trying to set up starboard and it says it saves the starboard but when i click the starboard module it says new starboard and none of the settings have been saved
How can i set up a welcome channel
got the settings to save but it seems to be responding to the ⭐ react like it should
hey, i’m really sorry to hear that your account was hacked, there is no way to delete the conversation between the bot, sadly
hey, may i see your starboard settings please, thanks in advance
!welcome
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Written : Please contact support...
daily is temporary disabled, try later
i think it is really delayed
Alright
like i'll click save and i have to wait about 5 to 10 minutes for the changes to take effect
its back to not sending messages to starboard
it was working
then stopped
Ok thanks
hi
hey
<@&675070424748654593> ^
اهلا
weve tried it on a few different messages and non of them are going to the starboard
hello, i have set the welcome message in the probot and wanted to mark a channel in it but that did not work no matter how i tried it now i was blocked why ?
Error 1015 Ray ID: 8713e7cc2d9c9741 • 2024-04-08 17:16:29 UTC
You are being rate limited
What happened?
The owner of this website (probot.io) has banned you temporarily from accessing this website.
<@&675070424748654593> ^
wait for about 15 minutes and try again
wait for about 15 minutes and try again
thx
how can i mack a channel in the welcome text ?
<#ID>
thx ❤️
welcome discord
i want to claim the daily reward
there is an issue
they told me to contact with you
yep same issue
daily is temporarily disabled
daily is temporarily disabled
thanks
when i can claim them
Support pls
@mortal summit
The last Day i claimed daily reward its 4days ago or more
@sage flint
@nocturne flax
daily is dosabled
management decision
You can't, we have globally disabled this
All users cant claim?
When do it enable?
yes
@sage flint
there is no estimated time
np
Do not ping support members
daily is disabled
No, there is no eta
Alright, Thank you.
How do I set up the levels? Or is it automatic?
Is there any updates that i should know about, or should i try again now my mastercard to buy the bot permium services?
Does having multiple starboards effect them working? None of the messages getting started are moving.
<@&675070424748654593>
does changing the starboard embed to have text other than the variables affect it working?
The dashboard is broken for me
It asks me to set the bot up and I’ve authorized it like 10 times now
Commands don’t work either
Help? 😭
Hi, my probot recently stopped sending logs, not sure what happened but nothing has changed setting wise. <@&675070424748654593>
Remove BlackList From M'y acc
<@&675070424748654593> ^
probot was banned from my server due to another ant nuke bot and when i tried to unban and add probot again, probot keeps leaving the server after like 1 or 2 mins, I checked audit and my invite logs it showed nothing about how probot is leaving, i checked integrations and it seems like probot didn't have any permission to send msgs, so i removed the integration and i tried to add probot again with an invite link granting probot admin permission but still probot keeps leaving, how can i fix this
<@&675070424748654593>
i had blacklist
how can i remove it ?
<@&675070424748654593>
<@&675070424748654593>
Hello, I was ondering if it would be possible to send pictures or stickers as an automated response?
I wasnt able to find how.
<@&675070424748654593>
<@&675070424748654593> I can’t take my daily reward can you help me please
<@&675070424748654593> Hello about the self assignable roles, is there any way i can make people to not choose multiple roles at the same time?
guys why i cant claim credits
Hey, pictures can be send as link. Bots are not able to send strickers
daily is disabled
daily is disabled
Hi, set the limit to 1
daily is disabled
Hello, probot can't leave the server on its own, someone or something is kicking it, or bot is not unbanned, check it on the bans list in your server settings
hmm, now probot is here but it can't send dany msgs or interact with us, i can change it's roles which means it's in the server but still we can't use its commands, it shows application not found
Then its Discord issue itself. Maybe try to restart your Discord client or kick and re-invite bot once more
Why though?
when trying to get pro bot in the server I got an Error 500. Do you know why?
how can i change the settings of what gets deleted? my posts are getting taken down of too much emojis
I wanted to ask you the question because when I try to go to the dashboard it gives me this. thank you
i try to claim my daily but its not letting me
how do i get credits
Is payment by Russian Federation cards going through?
So Probot flagged a message for a "Bad words" rule and there wasn't one, I am a little confused.
I have a role, I just found out that it can be given out for chat and voice, can I make it to be "or" that is either chat or voice.
Or did I do everything right by creating another condition with issuing the same role, but there it writes in yellow color, and I do not know, maybe it does not work
Hello i got black list for no reason
you got blacklisted by the api
we can not do anything much about it as we can not tell the exact reason
Hello! I noticed that when setting up the welcome message on probot and selecting one of the default image templates, the text does not seem to be properly aligned within the image. Would anyone who uses one of the default images be willing to share the settings you use (eg top and left offsets, font size, etc)?
hello
Can anyone tell me what these buttoins do? 😄
We noticed that you are a premium user, for faster response go to #premium-support
yeah i don’t understand
Having issues where they not can’t find the user when prompted for a rank? Anyway to refresh the bot?
How may we help you?
Send the Discord ID of the other account
Change the display mode
Temporarily disabled
Why
The user may be blacklisted
Developers' decision
It’s happening to all users
It’s just started today. Been working fine otherwise
That's odd. I will ask the developers
Thank you
I can't get my daily rewards
Temporarily disabled
Do you know when you'll be back?
No
ok thx
Is the bot currently unreachable to someone else?
It’s not quite working in my server
So you aren’t alone!
🥹
Can you explain the problem? Is the bot offline?
Yes
Can you explain the problem? Is the bot offline?
The bot appears offline and does not respond at all
Known issue, developers need to restart bot
Understood, so... do I only have to wait until the bot will be restarted or?
it was fine earlier today
just started doing that is there a way to fix
Can I do anything to use it or have I only to wait?
Yes
I'm not aware of any solutions to the problem at this time
okies thanks
No. When anyone goes to look at their rank the bot buffers and says user cannot be found.
Yeah I've noticed you already requested support regarding this problem and I didn't fully pay attention, the developers have already been notified of this problem.
Apologies
No worries, thanks!
Many sites say that ProBot is down
I use this bot for giving roles and moderate, but I can't rn bcs it's offline
But I don't understand why it's offline only in one of my servers, but into the other ones it's online
Do not ping individual support members
🙂
Nohello, please proceed with your inquiry.
Alongside from premium subscriptions (which aren't verified), the only 2 official bots are highlighted at the top of the member list
Well this bot sends messages in the dm for every person in the server
Please share the User ID of the bot
Also provide some screenshots please
Thank you, I will forward it to the staff team
Alright
Do you also want the links of the servers?
That send out messages
No, sharing invite links is not allowed here
Id?
The bot is still offline and I'd really need it.
If I kick It and then add It again in my server will It solve the problem?
And will I lose all the configs?
hello when i try to claim i got this i don t know why
It could help. You don't lose the configuration.
Temporarily disabled
Yay
ow ok when it will back
Hello i need your help @mortal summit
It's not known at this time
Do not ping individual support members
ok ty
Im a moderator in a server and some ppl were raiding us we were banning them and the bot stopped the logs the commands and everything can you help?
Sorry
The response from staff is that unfortunately we cannot do a lot about it, only reporting the bot to Discord.
"Stopped the logs the commands" can you explain what you mean?
We have logs room like the when someone get banned we know who did it and when
Well can't u like ban the ones who made it for Discrediting of probot?
And the commands like ban mute these things
My bot stopped working in my server, but works in my other servers. I am unsure if ppl r trying to rain=d as my double counter bot blocked VPN attempts from a few users
then pro bot stopped
Bro the same thing happened to me rn
Why is the response so slow?
Something wrong with probot
like wtf is happening am I being raided
You have any other bots so it can help ya until probot get fixed?
I have double counter that blocks alt accounts n VPN attempts
that was working or is working then realised pro bot offline but it's online if all my other servers
I can help ya add some bots temporary till probot get back if you want
Oh it's offline right now? I was trying to have it set roles but it wasn't giving them to people
I wanna help ya bc thats what happened with me
The two events aren't related to each other
Public bot support is made up of volunteers.
Talking about other bots is not allowed, read the rules
But it happened to the 2 of us the same thing we were being raided and the bot stopped so
Talking about other bots is not allowed, read the rules
like which other bot?
Hop in the dms
Talking about other bots is not allowed, read the rules
Talking about other bots is not allowed, read the rules
your sounding like a bot we just need help
I'm a volunteer support member. The enforcement of rules in the support channel is part of my responsibilities.
I've alerted the developers regarding the elevated number of reports of the bot being offline
ok
Bro instead of you just repeating the same massage help us
Read my latest message, please
Alr thx
Bro...
.
Do not ping individual support members
Please explain your request
I think he texted it in #chat-en
We don't offer support in the chat channel
Temporarily disabled
Understood
Uh i need it :((
@shut umbraBe careful
If you do not have any support request, please do not chat here
I don't understand why it's working in other servers I have but not one
@zenith raptor Really ?
yes really

Yeah really makes no sense
That tells me the bot isn't down
And if i still need help and none of you really do help what do i do?
Sever issue ?
Ask your question in #support-ar they can help you more
How may i help you sir?
2 of us got raided then the bot we use to welcome members etc went offline, but in my other server it works perfectly fine. so can't be a coincidence
Please provide your Server's ID
Please provide your Server's ID
Please provide your Server's ID
@vague socket Please provide your Server's ID
1204865164160012358
above
How do I fix this?
@lunar sleet What ?
Please check the status of the bot
When doing the /rank command, it just shows rank.png instead of the actual image.
Please check the status of the bot again
wait 30 days from your acc creation or wait couple of hours if you just joined the server
It's a server wide issue for all members
ohh then i think something from Probot host as always
it's bk on now. what happened?
IT'S ONLINE NOW AYYAYAY AYAYAYAYYAY
Please follow the rules outlined in the channel description
Thx its working now
bro damn ur rules ,if someone can help then help him
Is this for only one user or other users as well?
Others as well.
Please provide server ID
1098742831658586153
Problem has been reported to dev
Thank you!
Its down again bruh
It's offline again
The server ID is: 1148780414031380563
Bruh the same
Now it's online
I think the devs are rebooting the bot (?)
Same for my rank card
Is payment by Russian Federation cards going through?
any way to track dev ticket?
my users in the server are revolting over no ranks
no one can check rank. the bot buffers and just says user cannot be found. happens to everyone
@sterile trellisThat happen to me too today but fixed
Any issue ?
Me too. no one can check rank. When will it be fixed? Since it is a large server, it is important to check the ranking.
Our rank photos come out broken, like the example photo below.
@nocturne flaxfixed ?
Mine's still broken for rank images
I tried it now and it didn't fix it
a
anyone else having this issue? it won't connect to my server
yes ihaved
but its fixed
i thing you should wait for it to fix
i guess 
I am curious. What are the credits for on Probot?
I want to know the diffrence between the memberships.
<@&675070424748654593>
Me too i fot the same problem
But in transfering credit
Take a look here about the difference between membership https://docs.probot.io/docs/getting-started/memberships
What’s your problem?
When i transfer credit
It always shows like this
May I know when the ranking command function will be fixed?
Known issue, reported to the developers
we dont know yet
why does probot keep deleting links and how can i stop this?
pls help
i have a server, for a community of mine, im tryna buy the premium so i can remove multiple roles with one action but it said it was fraud for sum reason
now im banned from the domain
<@&336913504051265537>
or sum
Don't mention mod role for support
Yw
im trying to set up verification with the self assign roles and it says select message but in there is no options to select messages like what do i do
?
Wait for 30 minutes, do not touch the website, then try again
You have to send a message with ProBot
Known issue
try some commands like
/rank
/credits
/user
then it will fixed -@nocturne flax
Ok. I'II Try it.
Thank you for your concern, Among the commands you suggested, only the rank command does not work.
known issue, should be fixed soon as possible
This is a problem I am aware of. It is expected that the server will crash because the Probot server cannot keep up with the Discord update speed.
thanks for the info, i’ll deliver that to our dev team, thanks again
yes. I hope this is delivered quickly and a quick resolution is achieved. have a good day.
you too as well
The captcha of the credits doesn’t work
How to prevent members from selecting role filter in /top command?
Hi, sorry for bothering, i'm currently having this issue with the /rank command, is there anything I can do to solve it?
Nevermind, i just read this
How to fix it pls
Hi I'm have question my probot in my server dont load capcha for give credit who can help me
<@&675070424748654593> ^
can anyone help me set up self assigned roles?
known issue, reported the developers
daily is disabled
@narrow osprey
- https://probot.io/dashboard log in
- Choose your server from the left side bar
- Go to the Embeds module
- Click Create an Embed button
- Customize your message as you want. Detailed tutorial
- When you done click Send New Message button and choose on which channel you want to send your message
- Go to Self Assignable Roles module
- Click Add Message button
- Choose your embed you just made
- Choose your message you just sent
- Add buttons/reactions and assign roles to them
thanks
u r welcome
ye i no i dont get it
is there a vid i could get cause it didnt help me
@nocturne flax could u help once more?
Does anyone know why I can’t assign roles to a reaction for self role assign?
ye thats the same problem im having
I have everything except I can’t specifically assign the role to the reaction
I tried assigning the bot to a higher role but nothing changed
wait how did u set up so it show up i dont even get thatt part
like it cant let me save
Did you create an embed and put it in the discord?
this is what iget
how do u put it in dc
how cool
Oh that means you didn’t make an embed in the discord
You create the embed and then send it into the discord by going to the embed panel on the left
dis?
I just don’t get why I can’t assign roles to the reaction
How do I request my servers data,
For example I want my members XP count in the server from a json file
<@&675070424748654593> If you could help that'd be greatly appreciated.
hi i cant claim my daily reward and keep geeting this error
I sent my friend 22 million credits, but it did not reach him and the credit was deducted from me
@mortal summit sorry for mention
I will forward your request to the developers
Server ID: 1002370359921758370
Please check that you forwarded the credits to the correct user, also please tell the user ID of the intended recipient and show a screenshot of the transaction from the dashboard
And send them these clues
Daily is temporarily disabled
I need help with this when we do the /rank cmd it pops this up
This is a known issue
The User ID of the recipient, please
Do you know when its going to be fixed?
Not known but has been reported to the developers
Alright thanks
977153277122732042
@mortal summit sorry again for mention
I've forwarded your request to the developers
When will the problem be solved?
When it is dissolved, who will receive the credit?
I or recipient ?
I do not have any further information at this time
How do I do this? #changelog message
I've received information that this is unfortunately not possible at this time
I hope that my problem will be solved because I am tired of collecting the credit
hey, may i know what’s your problem exactly?
.
.
I've already forwarded their request to the devs, don't worry about it
Are the developers actually present and working on it? I want honesty
The developers may have other tasks and may not be able to immediately assist.
Okay thank you for your help
what is the problem??
C
ProBot is restarting, so expect it to be offline for a while. It will be online as soon as possible. (And nope I'm not any support here so I can't really answer any questions. Also please don't tag me for support, tag Support [English].)
known issue
hello, probot is offline in my server anyone knows why?
<@&675070424748654593> Hello, i have a question about ProBot's dashboard not working on a server. Is there any solution to this problem?
same, got the same problem
We’re doing a quick restart , should be back sooner
when?
We’re doing a quick restart , should be back soon as possible
Ah, thank you for the response.
I guess today about couple of hours
yw
yes thanks!
yw 
I'm in desperate need of my servers requested data, if you may; please try to ask again since it's quite urgent
I'm having an issue where my dashboard isn't working for most of my servers, how can I fix that?
oh wait I saw that up there, never mind.
Unfortunately it's not possible at all at this time, I apologise for the inconvenience
Okay so the rank.png thing is a known issue thats been happening since yesterday
with no known eta at this time besides the devs being aware right?
How to make my probot answer transactions only in specific rooms
ive done this many times and still says this. i was able to access this yesterday and now i cant. nothing has changed in my browser
NVM i see it above. hopefully is fixed soon. thanks.
How to make my probot answer transactions only in specific rooms
does it work for you?
does probot work for you
Yes
can you acces the site
i can't :(
Why
Can you help me with that.
i can't stream in vc :(
Why m
bc its disabled
Oh np
they denied video perms
Oh
Dm me
yo anytime i try going to my dashboard it says that my server requires setup. i tried kicking and reinviting the bot multiple times but nothing seems to help
same for me
oh, didn't know that
Dashboard keeps asking me to add the bot although I already have it in my server
Tried playing along to see if it fixes the issue, however still persists and cannot use dashboard
Hi
Can Someone Help Me About This?
The Bot Is in the server with all the permisions
it doesn't work for some reason
i have the same problem
is there any solution??
no idea
me too
Can support please remove my black List
This
Can support please remove my black List
Is there any ETA on the restart?
About now
I wasn't notified
When can we expect the bot to be online again
i cant access probots dashboard, it just says that my server requires setup
i've used probot got a few servers but i cant figure out what the issue is
I know most are you are stilll struggling but im glad ots finally available in my server
the issue is unknown
okay so its not just me?
okay thank you
the activity of the bot is scattered all around discord
on in some servers and not functioning in others
theres just no status update so i assumed im the only one having this issue
okay okay thank you
Np
hello guys, i dont know what happened. but it seems appear for some bot like carl, piggy, and also probot. can anyone help me with this please? thanks ^^
<@&424428808951824406>
<@&675070424748654593> idk why but the command /top got disabled randomly and i cant enable it again, is there a way to enable it again?
I think your payment got through
could you check that?
ye it worked now
We noticed that you are a premium user, for faster response go to #premium-support
not sure if they are related but it seems like discord was having some problems. may you try again now?
go to the dashboard of the server and enable both utility module and leveling system
if you're not a server admin, ask one
still same. its failed
can you access other servers' dashboard or are they having the same problem?
when i try to new discord, it succes. why i can add it into my main server? and i have try clean my server integration app. and try re-invite it. always fail
Okay thank u
may I have your server's id? the one that you can not access its dashboard
sure.. 1110118202278682636
hey mr @split needle after many times attemp.. i did it.
thank u ^_^
How to make my probot answer transactions only in specific rooms
Hello Is My Proplem solved ?
Is the website just broken for me
How do I do this? #changelog message <@&675070424748654593>
if i accidently deleted a certain amount of msgs using /clear, can i reverse that
<@&675070424748654593>
@mortal summit Is my problem solve ?
How to make my probot answer transactions credit only in specific rooms
<@&675070424748654593>
not possible, sadly
hey, you meant using the /credit command in a specific room?
https://probot.io/dashboard > select your server > unity > /credit > the edit > then select the specific channel
Tysm
Hello is there a way to customize the avatar and username of ProBot?
you must subscribe to the https://probot.io/premium
Thank you
my pleasure
do you can report scammers and get credit back
To add custom emojis on embeds
- Go to your discord servers chat,
- If you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV
if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W - Copy the sent message and paste it on dashboard with the message that you want.
Thanks
We will not take any action regarding credit scammings. All responsibilities go to you, the account owners, to keep your accounts safe
How to change prefix
How can I mark the channel + ping the welcome message?
pls Pingen
disabled, is what they said to me
oh ok
<@&675070424748654593>
MEE TOO
You can't change prefix, now it's /
You have been API blacklisted, there is currently no way to be removed unless one of the administrators manually removes you. To do this, you would need to send a DM to one of them.
Daily rewards are disabled
For now yes, there's no estimated reactivation date as far as I know.
Sorry for the delay btw.
Can support please remove my black List so my credit will work again
But it's triggering other bots too
i am here coz i am not able to get daily reward.wht to do <@&675070424748654593>
It's how Discord's slash commands work.
You have been API blacklisted, there is currently no way to be removed unless one of the administrators manually removes you. To do this, you would need to send a DM to one of them.
Daily rewards are disabled
Who are the administrators
How do I DM them
@steel snow @turbid bridge
I don’t understand how I was spamming. I was only going the free credit thing
@steel snow I need the black list removed please
What do you want
@steel snow
Iam not an administrator
I want an administrator to remove blacklist
Who’s an administrator
I’m English
I can't explain for you
Are you trying to get blacklist removed too
I need an administrator to remove the black list please. I don’t know who the administrator is so I can’t DM them
@near canopy can you remove blacklist from me
Hi everyone! I've a problem: I can't receive the daily reward of the bot. There is this sentence: "Error, please contact the support". It's what I do. Thanks for your answer!
its disabled
also
is it me or are logs broken
why?
Having an issue where the bot will delete my messages only in 1 text channel, nobody else and no other channel, just 1 and the only temporary solution was to just turn off moderation and I rather not make a new text channel
does it have admin?
Yeah
Legit I'm tempted to just archive the text chat then make a new one so people can still see the conversations
No this was going on for a long time now
Couple of months I haven't been bothered to fix it
Just now trying the support server
But probably gonna go ahead with this
does the bot delete ur msgs?
Yeah and only mine for some stupid reason, like nobody else has this issue
are you owner or smt
Ye
weird
If I go to another text channel
i was thinking it could be ''image only channel'' but if its only you, it can't be it
It works fine
I was gonna try to reset all the settings but it won't let me do it on phone so imma try once I'm out of school
alr
Also the bot can do that?
yes
What setting is that?
let me search it
go to Auto Mod and scroll down
Oh cool thanks
yw
I've subscribed to the premium version but i still can't find where to change the name and avatar of the bot
We noticed that you are a premium user, for faster response go to #premium-support
!premium
Premium Tier 1 :
- Adjust your music volume
- Inviter variable for the welcomer message
- The accessibility to check the action executioner in the logs
- Voice Online
- Link feature
- The possibility to unbanned the whole banned list on your server
- An advanced anti raid system which includes 12 features that being constantly updated
- A stand-alone bot that runs on a separate server, to ensure better performance and higher speeds
💰 Premium Tier 1 Prices :
- 5$ / Monthly
- 30$ / Yearly
🔷 ProBot Premium :
- All the typical premium tier 1 features
- The possibility of changing the name and avatar of the bot
💰 Premium Prices :
- 10$ / Monthly
- 60$ / Yearly
you need to subscribe to the T2
Huh, well i'm gonna cancel my t1 then
is it okay to gamble with credits??
for example play dice who gets a bigger number wins the amounts of credits
I don't want to upgrade to t2 only to change the name and avatar. I just want to cancel and get refunded for my t1 now^^
We noticed that you are a premium user, for faster response go to #premium-support
yea, we can’t do nothing about that, since we have no command like that except #roll
#premium-support open a ticket please ( billing)
okay
<@&675070424748654593> can i get some help please
<@&675070424748654593>
why is it that i can use the porbot in my server but any of the other owners and head managers cant access the probot but we all have the same roles and promissions
which command are you trying to use?
All
ensure that probot is online on your server and have all permission required, may i know which version of probot are you using?
!roles
I can't see my server roles in the dashboard
1 - Go to your server settings.
2 - Next, drag the probot's role above all other roles.
3 - Finally, refresh the page and you're done!
already done that
I'm being rate limited alot and the website for me won't load so I can edit my server
can i screenshare u my setup?
screenshot the leveling system settings please
hey, did you tried from another browser?
no
use firefox as an suggestion
I use chrome
never had a problem before
anyway use another one
may i have your server ID please
oh and also i forgot
Ye 1154897033044430928
thanks, i’ll deliver that to our developers, thanks for your patience
ohhhh thats the problem?
my bad
Thank you for your help
my pleasure
so if i want em to get the roles with both chat and voice i need to make it separately for each
👍🏼
exactly
for text you make the voice level as 0, and the voice you make the text level to 0
my pleasure
question, what does role position mean? do they need to be in order? also if someone is lets say level 10 in text and reaches level 1 in VC, if I have for both "Remove with higher reward" will his level 10 role get removed and replaced with level 1?
i don't think its like that
its text and vc
2 diff things
so what does role position mean?
thats already like that
plus if it was that
it would be sayin that for all roles
what u need help with
i want people to be able to get those levels from either vc or text, without having to achieve the level on both
then make it text only and vc only ig
text req only for text roles and vc req only for vc roles
nah that made people need to achieve both text and vc level 1 (for example) to get the level 1 role, i want to make it so either of the one they hit first they still get the role
kk
actually
i should make a test server as well
not a bad idea lmao
so i dont break things in my community while it's active
role positions means it must be under the probot role, Probot role must be above all the others roles
next time read the channel topic please, i really appreciate your help
didn't work
try from your phone
I am on phone
tho it's already that way, i guess it's prolly cause it's supposed to be level 1 and it's under level 25
i'll test some stuff on my own and see how it works
probot doesn't give roles for levels for me
hey, I was banned from your guy's website for the following below in screenshot, I was wondering if I could get unbanned so i can continue to add things to my server.\
I have fixed it and it's working now
.
What is the pro bot advanced section?
who can i message for blacklist other than anas he doesn’t respond
my dashboard has been loading like this for the past few days even after i refresh or restart my pc
لوحة التحكم
@nimble arrow https://probot.io/dashboard
Open this
@verbal prism
Using vpn?
nope
At this poing
Can you go to it?
go to what?
This ping
k
oh thanks its working again 👍
Np
<@&675070424748654593>
Explain
Hey I just purchased the premium tier 2, where do i find the premium bot
We noticed that you are a premium user, for faster response go to #premium-support
Thank you figured it out
Which mode do I need in reaction roles, if I wanted 2 buttons, one to give a role and another to take the role.
Is it possible, No?
Does anyone know where the support tickets are
@chrome epoch @sage flint
Yo I rlly need help
@near canopy
Tickets are for premium users, you can ask your question in here
Hello bro I have a blacklist from credits and stuff how can I remove the blacklist pls?
@sage flint you here
How can I become premium
Hello, context @crude estuary about that
Buy premium bot https://probot.io/pricing
You not. Wait fot about 15 minutes and try again
He's not responding
Be patient
Where can I see the features of it?
could I DM a support member?
I'm new to using bots, when I add probot to my server, only I will be able to use its moderation features, correct? I have a moderation role for my mods but they're only able to kick and timeout people.
Why does it never work
<@&675070424748654593> ^
The daily is disabled .
No It's not just you , any one who has the Admin Streeter feature
streeter?
But you Can Choose the Role to use the bot
Yeah
in dashboard of bot, you Can choose a role for use Commands
dashboard
you can add a role as moderator from the dashboard in the moderation settings. any role set as mod role will be able to use all of the commands within the moderation module, unless being setup otherwise by going to each command edit
@tranquil axle don't try too hard if you don't actually know english
so if I leave it blank, as it is by default, only I'll be able to use the moderation features?
only you and anyone with administrative permission
only I have admin permission in the server so should be fine
one more thing
if I go into integrations and go into probot, there's "command permissions" for the /commands, right? It adds the @ everyone role by default, does this mean they're able to use any of them?
while everyone will be able to see all the commands by default, they will not be able to actually use the commands that they are being restricted either due to lack of permission (as default from the bot) or not having permission to use the command (as default from the bot, you can change this)
I could also restrict use of slash commands from role permissions on the server itself, right?
alright, good to know, thank you
while I can not actually access the modules to show you, you can also check out the features from https://docs.probot.io/docs/category/modules
@nocturne flax^
but if I uncheck @ everyone under roles & members in integrations, will features such as the leveling system still work for people?
will do
it should as it does not related to user permission settings
gotcha
How to create a twitch alert when I go live?
you can do that from the dashboard, but the feature currently is not available due to api issue with twitch
why am i blacklisted
I've literally been texting him for 2 days
you have already got your answer a few times, but you have been blacklisted by our automated system with an unclear reason, so we can not do anything
use /credits command
us staffs are not robot that will instantly respond to you whenever you contact us. give us some time while we also have to resolve other issues regarding the bot and the server management
How can you remove black lists??
I have same probelm I don't get credits in all using discord from reward
cuz I was don't know it
I have 127m and got blacklisted like why I don't know why
when I want get my reward I don't take it anydays in using discord I can't It's say contact the support
<@&675070424748654593>
you have already got your answer multiple times, and as I have answered earlier, your reason is by the api and we can not tell the exact reason, therefore we can not do anything
you can normally use all other commands except credits
your blacklist reason is by the api, we can not do anything with it
and daily rewad have been temporary disabled due to mass amount out abusing
What's an API?
we have disabled all way of obtaining credits
our automated system to detect and blacklist on suspicious activities
so How can I get it now
you mean there is No credits
in discord now ? Like Nothing?
What do you mean by suspicious like what?
please try to read at least
all ways of obtaining credits have been disabled
and probot credit means nothing because it is a purely cosmetic feature from us
What do you consider suspicious activity
