#support-en
1 messages · Page 146 of 1
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
ah thats what I was stumbling over, kept enabling voice xp! thanks bud!
My Auto Responder Isn't working <@&675070424748654593>
I can't even disable the function 🖐️
and I can't add more responses
i got black listed for no reason and i don’t know what to do
anyone can help ?
<@&675070424748654593>
Known issue, they are working on a fix
Thank ya!!!
hey, we regret to inform you that your API access has been permanently revoked due to a violation of our terms of service, this decision is final and cannot be reversed, we apologize for any inconvenience
can i at least know what did i do wrong ?
#chat-ar message sir, use your main language support please
Hello, the question is how to make it possible to take only one reaction roll with the probot?
<@&336913504051265537>
hey, use toggle mode and please do not mention mods next time
It doesn't seem so to me
oh sorry, all good thanks
i found
no worries, have a lovely time 💖
hello
i am new here
i need to know about the probot
i do not know what to do and what can it do
can someone help me
i want the bot to welcome new people that join
i need to know about it very quickly
Welcomer System;
First go to https://probot.io/dashboard and log in.
Then get to Welcome & Goodbye module.
Enable it. You can use text only, image only or even both.
Lastly, fill every empty box and save the changes.
First you need to select your server.
What’up?
how
You got blacklisted and want to know why?
yes
I will check for you and give a respond soon.
<@&675070424748654593>
Sadly, you got an API blacklist which cannot be removed.
You can see if it works when someone joins. Also dont forget to give ProBot administrator permissions.
hey, I'm blacklisted I don't get it why
If anyone can help, I'll be thankful
<@&675070424748654593>
haven't used the bot in any way that may go against the guidelines and I'm even inactive for a while, hopefully you can..
I'm having the same problem, I was trying to do the welcome thing and then it randomly temp banned me.
<@&675070424748654593>
@nova bobcatthe same case blacklisted for nothing
Same for me.
probably a temporary error and will be solved, I use probot to manage my server, no any ilegal usage that go against the guidelines at all..
@nova bobcatfor me i don't know that's the answer :Sadly, you got an API blacklist which cannot be removed.
bruh..
How would you know?
What is this problem?
So in my server, I do level up roles and things like that. I chat a lot in that server, but my exp bar thing has been stuck at 41 for a while… I recently added ProBot into the server as well. For some reason, my friends were able to get passed 41… Like level 5 passed 41 exp if that makes sense. I’m so confused.
Hello. I recently activated my logging channels. But I can’t seem to see the logs of Probot on a private text channel. Its setting is Admin in my server. Do I need to put Probot on a specific text channel still?
Hello. I got blocked on the probot website. I was just doing the automatic roles and then I got blocked
<@&675070424748654593> ]
Are you talking about global levels or server levels?
You must set the channel yourself for the bot to log things on it.
Do that through dashboard
https://probot.io/dashboard -> Logs module -> Add logging channels for desired actions
I did on the dashboard already. But it doesn’t show on my logging text channels, no current logs has been registered. 😅
use your main language support please
<@&675070424748654593>
I did the self assignable role and I chose the reaction setting. I have added the reaction and assigned the roles. But when I click on the reactions it doesnt give me the role. Please help
@nova bobcatask the support team
All is fine now. Finally logging 💯🙈
Server levels like when you talk and you level up.
invalid redirect uri
may sure the bot’s role above all the others roles
um Error 1015 Ray ID: 855d6da72f983965 • 2024-02-15 12:07:03 UTC
You are being rate limited
What happened?
The owner of this website (probot.io) has banned you temporarily from accessing this website.
maybe there’s a delay, make sure your friend being more active
help
Error 1015 Ray ID: 855d6da72f983965 • 2024-02-15 12:07:03 UTC
You are being rate limited
What happened?
The owner of this website (probot.io) has banned you temporarily from accessing this website.
cloud flare temporary ban, try later
try, in a 15-30min later
It’s only me who’s having this problem though, my friend is also active and they’re fine.
@livid hearth
Hey, the logs stop working after about two days. This has been the case for about two months. I will add that I changed the log channel several times, but it didn't help.
now?
How can I do the same?
It is
@livid hearth
I CANT EVEN ADD @lean badger TO MY SERVER
Sorry, you have been blocked
You are unable to access probot.io
Why have I been blocked?
This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.
What can I do to resolve this?
You can email the site owner to let them know you were blocked. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page.
@livid hearth
try with removing the logging webhooks from the channel setting and disable, reenable the logs module
you can just count that by yourself, no need to be any exact time
go to https://probot.io/dashboard, select your server on the left, go to embed messages module and setup one from there
also next time just use #support-ar
double check and make sure you have setup the feature correctly, and the bot's system role is higher the roles set for the reaction roles
you were trying to add a paid version of the bot, which its add button will lead to the site
add the bot to your server using the following link https://probot.io/invite
and if you're getting issue with accessing the dashboard, wait for a while before trying to access again
and no need to mention individual staffs for help, we have a role made for this purpose
Yeah , the bot's own role the one it comes with is above all the roles
im adding paid bot it redirects me to https://api.probot.io/invite/prime?code=nK67SmDdt1WvfCYjnVPGFvg1uY7GN4&guild_id=1205698366869086208&permissions=2080374975 website
and it says
Sorry, you have been blocked
You are unable to access probot.io
Why have I been blocked?
This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.
What can I do to resolve this?
You can email the site owner to let them know you were blocked. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page.
can I see your current reaction role setting and the role list of your server?
Oka
because you're not supposed to use that link to add the bot to your server
and you don't need to resend the message, that helps with nothing
i didnt use that link
The roles
then just use the link I provided above
if you want to have the paid bot in your server, you can subscribe to it from https://probot.io/premium
and here is the reaction role setup
the roles added are not having any special permissions?
They are simple ping roles
They are not even being given
@split needle Hello?
I just tried by myself and things work out normally
could you try with sending a new message and change the message of the reaction roles?
send me an invite to your server in dms
I will need administartive permission to check from the site
know issue, should work properly soon as possible
When
no ETA
Hey there
<@&675070424748654593>
hey
whenever i type /credits it says that i'm blacklisted
without a given reason
why it says im bannedd by the owner of probot.io
tf did i do
<@&675070424748654593>
Hello, I need help. How often does the bot update roles to the levelling system? once a day or once in 6 hours or when the user levels up?
<@&675070424748654593>
What command would you use to play a specific song in a Discord voice channel using Probot Discord bot?
No matter how i set up the auto mod to mute links it always mutes the wrong links
I wanted to set it up to mute links from ppl who were under lvl 2 and everyone else could send them but it always mutes all links
<@&675070424748654593>
Help
<@&336913504051265537> why is the Support not answering, how else can we solve our problems??
<@&675070424748654593> just following the channels rules im tryna help
Dashboard > automod > LINKS then do ur thing
Once the user hits the targeted level if that what u mean?
As far as i know probot doesn't play music anymore
And how did u do that exactly? I don't think there's such a feature? Like muting ppl under a certain lvl if so please send a screeny
How could i help?
Try another browser maybe?
Hello, I am trying to update an "Embed Messages" message and it says "Success 👌" but doesn't do anything in the server. Any ideas? Thanks for the help in advance!
Could u send a screenshot please?
Did u send the message or the embed or whatever?
If I click send new message won't it start a new message and not just edit the old one?
Aight
Yes, it made a new message and didn't edit the old one
Oh u wanna edit it? Wait lemme check
If I delete the old one it shouldn't matter right? Doesn't effect anything except that it wont show the reactions?
I really don't care if I keep the old one, I just was kind of hoping to keep the reactions that show
Hi everyone can i please have some help when it comes to Probot's triggers... why is it not replying to triggers from members, only admins?
yo <@&336913504051265537> help pls lol
<@&675070424748654593> What does the "wild card" do in auto respons?
Do not ping moderators for help
Check your responder permission settings, probably you have some enabled/disabled roles that not allow users to use the triggers
Be patient a bit, i see your message but i tried to find some screenshots that let you understand the wildcard function better.
Anyways - If enabled, the trigger word doesn't need to match exactly, the trigger word may be in a sequence of characters and it will still be detected, and if this function is disabled such a word will not be detected. For example, if the wildcard is enabled and if you set the trigger word to butter and someone writes butterfly in chat, the bot will detect this and respond, if the wildcard is disabled the bot will ignore this
I was sorry about pinging. Not trying to get your attention by being rude. Thats my fault for texting it grammatically incorrectly.
Ok thanks!
you're welcome
Drag the ProBot ✨ role a little bit down, save changes and drag the role to the top again
idk why but when i put the same role rewarded or by the voice or by the text
it happens that
@sage flint hello
Why auto mod not blocking and giving timeouts for badwords even tho it is already been set
Probot
hello guys
i was setting up the welcome msg and i was trying to save my changes but it didn't respond and a red x popped up the after a minute ago a page came up shows me that i am banned temporarily from accessing the website
<@&675070424748654593>
I wonder why I am blacklisted and what can I do about it.. <@&675070424748654593>
How to get credit s
Just me ore the Logs Down ? 🙂
hey, turn off the auto mod from your server settings
hello, try now https://probot.io/dashboard
hello, my problem was solved half an hour ago, thanks!
try removing the logs webhooks from the channel setting and disable - reenable the logs module
my pleasure
Why? but i want it to work and block the badwords from my server
its not working tho
i ment turn off the auto mod from your server settings, and keep the probot auto mod on, via the https://probot.io/dashboard
Any other way?? This only gives like 5k credits a day
there’s only 2 ways, any others way’s to gain credit it’s illegal
known issue, should work properly soon as possible
that's not working like more than a month i guess
yes, our developers working for a fix, sorry for any inconvenience
I want to know how the level system works
asking from friends allowed?😅
happened to me also lol
!level
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
yeah allowed
How do I add an emoji to an embed message?
To add custom emojis on embeds
1) Go to your discord servers chat,
2) If you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV
if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
3) Copy the sent message and paste it on dashboard with the message that you want.
How do i use the clear command? Everytime I try, it doesn't work.
hey
guys i need some help, when i try to type /credits, it says that i'm blacklisted, without a reason
<@&675070424748654593> .
Make sure bot has permissions and the messages aren't sent earlier then 14 days.
I will take a check.
I did that. Still deletes 0 messages
So you did /clear [count] and bot has the right permissions also message is not older than 14 days right?
Also make sure you enabled the moderation module of clear on dashboard.
It's a API based blacklist which can't be opened.
I'm blacklisted on the bot and I don't know why
hleeo
hi
can you help
Yep ! What's the problem?
I will check for you.
Thx
how to exclude a word from the bad words list of probot
We noticed that you are a premium user, for faster response go to #premium-support
It's a API based blacklist which can't be opened.
How can I solve it
Go to dashboard > Your server > Auto Moderation > And on the option you can remove by clicking the little cross icon.
i didn't understand
what's the solution, cause i know i didn't do anything bad
Me too
Even though if we don't know the exact reason, it may caused because of a credit thing.
i have the same problem
Same for you too i guess.
didnt understand the last part
sorry for bieng dumb
On which message? You respond with the wrong message i assume.
So i cant solve this?
The blacklist, you can't sadly.
Bro why am i blacklisted?
As i mentioned, same thing. API.
As mentioned in the Premium chat;
I was wondering if it's also possible to send a plain message in a channel with the bot. Like an announcement or rules without it being an Embed Message
We noticed that you are a premium user, for faster response go to #premium-support
please credit
@nocturne flax then what is the solution?
You can switch to the embed section and type random things in description and swith back to the normal message mode and it will be alright.
You can claim daily credits at dashboard. Otherwhite please use #chat-en .
There isn't a solution for that.
How can we help you?
Logs stopped working a week ago, any solutions? I tried deleting the webooks and enabke/disable logs in the dashboard per suggestions posted earlier today. That didn't work either
We noticed that you are a premium user, for faster response go to #premium-support
hello guys. so i added new level roles, is there any way i can reset the levels so members have their level right
what i mean is f.e. they are level 30 but the role shows level 20, but i added the level 30 role and its still a level 20 role
is there any way, so that i wouldnt need to change every members role individualy
@nocturne flax what do u mean?? so i'm banned from using Probot Credits for life????
there must be a solution because what couldve been wrong?
come on brother, u can't just let me be with no solution
Peace be upon you. I just went to a bot site and edited it with the bot. I left the site and then came back and found it saying this.
@nocturne flax
How to report any server, user for doing something against Probot rule
I will ask developers if they have been working on any fix for it
you can contact @frank swallow for a check and wait for his response
I don't really understand your problem here
can you rephrase it?
it's only a temporary blacklist, but we don't know the duration of it
wait for about 15 minutes before trying to access the site again
also next time use only 1 support channel at a time
you can report them to @native geyser maybe in dms to see if we could do anything about it
We noticed that you are a premium user, for faster response go to #premium-support
Trading Probot credit for nitro, crypto is not allowed right?
hello
. Today, 21.79 dirhams have been deducted from my account in the name of Probot. But I didn't buy anything.
whats the problem ?
so my members are higher level then the role says, i added new roles higher level, but they have the same roles
hi
i need help
Hello, my friend’s account was hacked and his card was stolen. Can he recover it, knowing that the amount that was stolen was +130m card?
<@&675070424748654593>
you mean credit?
Yes
we don't help with Stealing
what is your problem?
In fact, I saw more than one person helped with the same problem
@bold warren
Not scammed, hacked
it's the same thing you give him your account or goin a hack link etc.. it's your responsibility
Why does it say i'm blacklisted when i try to check my credits?
you are blacklited ask nocomment1 or 0r3 in dm about the reason
Okay thx
i have a question i run a server together with someone but when he wants to add stuff like automatic reaction the server isn't even there. how can he add it as well?
Give him a role with administrator permissions
He already has
but when i had him go to the probot site to add autoresponds the server didn't show up
This means that he still does not have the required permissions. Permission showed below is the one required 
After granting the permission he should refresh the website
Ahh okay thank you very much
My pleasure
Hello
You can try again after 30 min.
ok
Hello. I am curious about what causes this issue. When someone leaves the server some of the usernames are not available. I know that the users sho leave doeas not delete their accounts. (I thought it was the issue at first.)
How do I add this bot to my server?
Hey, it's not an issue, that's how Discord works. Simply you can't see the user's usernames you don't have any servers in common
Ohhhhhhh. That makes sense 😅
I was thinking if I do not have them as friends but that wasn't the case.
Thank you very much!
You're welcome 
hi
Hey, how can we help you?
@livid hearth any updates on the blacklist?
that got removed few years ago
welcome
thanks
I need help
How to use emoji in the level system
. Yesterday, 21.79 dirhams have been deducted from my account in the name of Probot. But I didn't buy anything.
Can someone please answer?
From admins
?
We have the premium bot in my server, why am I getting this error? I noticed the bot stopped all functions already
sadly, can’t be removed
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
check the pinned message to see variables
try now https://probot.io/dashboard
hey, may i see the receipt?
hey, is the bot offline on your server?
Yeah, I think it's offline
Do you mean the sms from bank ?
Because nothing is on site
Its just sms from bank
Thanks
Hi! I tried setting up a welcome image. However, there seems to be an error.
The error message visually literally has no content. But, in the browser console, there is one error.
and now another error
may i have the bot’s number please
i meant the receipt 🧾 or the check
i dont have
hey, try resizing the welcome image then try again
Alright thanks! It is 4K. What's the limit?
did you purchased a premium subscription on this account?
yes but it was just once at many months ago
1mb size maximum
It is 400kb
so the subscription ended?
can’t do nothing about that sorry
emmm
i dont know. how should i see it ?
try resizing the pixels
664113576985755655
Alright
@livid hearth this is the bot user id
read https://probot.io/refund-policy , as i mentioned above i can not help you about that sorry
not the ID i meant the bot 4 numbers
uh
ok tnks
use </vip move:1> bot number , then you will reserve a dm with bot invite link
How do i get the bot number?
Method “1”
if the bot is on your server:
Type the command </vip info:1> and you will see the bot information and the bot number
Method “2”
if the bot isn’t in your server:
1 ~ Go to the subscriptions section of the control panel :
https://probot.io/premium/manage
2 ~ Click on the invitation button of your bot
3- You will be taken to a new page and you will see the name of the bot and on its side a number such as [2739]
**
picture of method [1] :**
https://i8.ae/BNYYE
**
picture of method [2] :**
https://i8.ae/NwgCO
yw
Method 1 didn't work
@livid hearth is this the same number?
nope, are you the bot’s owner?
No, I'm the server admin
I can get the owner to provide any information, just give me a detailed guide on how to get it and I'll forward to him
tell him to use method 2 via https://probot.io/premium/manage
or just tell him to open a ticket #premium-support here
Hello! I am trying to add Probot to my server but keep getting this error message. What am I doing wrong? Can anyone give me some advice?
you got a temporary ban by cloud flare filter, may you try again in 15-20 min please via https://probot.io/invite
Thank you so much! I really appreciate it☺️
no worries, glad to help, have a lovely day 💖
excuse me you tried adding the premium versions prime/premium with out having any subscription, so try to invite the regular version via https://probot.io/invite
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Hey there, I am trying to use probot on my server but can't. I am not sure what is the issue is and this is not the first time. I was wordering if anyone has the same issue.
<@&424428808951824406>
Okay, I'll send him the method 2 and get back to you
I need a link to enter the bot into my server
Heyo! make sure the color section module is turned on, on your https://probot.io/dashboard
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
I have a question
How do I make an announcement channel or one that only I can speak In
When I try to make one this happens
Here's the bot number - 1904
How do I make pro bot ping someone when they lvl up
How to make bot greet newcomers?
That's not related on ProBot. You can ask to community at #chat-en .
This channel is only for bot support.
You can use the variables. You can check it at pinned messages.
Ty
You mean welcomer system?
You'r welcome !
It happened again everytime I get on it and try to do something it just bans me
Bro what’s wrong wit yall bot this happens to often and and it’s very frustrating
dashboard down?
I've been having issues since last night. It's just crazy slow and doesn't load half the time
Still down for me
try from another device
I tried it on my phone and my pc
Did the samething
try now please
I made reasons for the mute in my server but when I come to give mute and choose a reason that doesn't work
just wait for a response #support-ar do not use two support channels at the same time, use your main language support please, thanks for understanding
oh so its down i thought my computer and phone were bugging 😄
I am guessing it's down. Been off/on for a while now
it’s a known issue, should work properly with you soon as possible
yea no problem them let the guys fix the problems dont bother them too much 😄
The dahsboard does not work
known issue, should work properly soon as possible
But I wait for hours and there is no reply until now and I want to get rid of the problem As soon as possible
oh okay sorry
as mentioned above it’s a known issue, be patient until the problem get resolved, sorry for any inconvenience
ok
I can't take my daily reward
Dashboard has been down since yesterday it's like that for everyone
ah Ty
<@&675070424748654593> i randomly got banned from the site
Just wait for 10-15 minutes and try again also don't refresh your page so much and don't click things on dashboard quickly. It's a simple overload protection that's why site bans you.
thank you!
You're welcome
There is way in self-assignable roles to don't let the members pick more than one role?
The Overview Page is currently broken, and recently the bot failed to notice and log nickname changes which isn't a big deal but nothing else that would end up in log happened yet so I don't know if logs stopped working in general, or if it was just that one thing.
@livid hearth as requested
this isn't working for anyone else huh?
thanks for posting this, it's what i came to the discord to find out.
Hi friends ,
My computer has been hacked by a hacker
My Discord account was stolen and recovered, but the problem is that my credit currency was stolen. I have videos and pictures that prove my words 100%100.
Can the administration compensate me for the amount shown in the picture?
The amount is 3755847 credits please help!.
Thank you .
<@&675070424748654593>
Im just gonna take a wild guess that the bot is under some kind of maintenance
because it has been stuck like this for a while
and no matter how many times i refresh after waiting, nothing new changes/happens
was it from a username of Bert#2929?
do the usual clear cache, try different browser
Is it possible for probot to not block message links when enabling block discord invites?
@livid hearth what do you suggest I do make a new account with 0 credits?
the premium probot don't work, why?
this feature under maintenance
hey, sorry for the delay, may you try now
you can’t white list specific links at the moment
as you like sir
is the bot offline? if yes, may i have the bot’s number?
wait
#support-ar message may you use only one support channel please 🙏🏼, use your main language support only, do not use two support channels at the same time, thanks for understanding
ok, sry
np
Hey @livid hearth
I’m still waiting on ya
it is on
it does not work for every command
.
السلام عليكم عندي مشكلة blacklisted ممكن حل في اقرب وقت ممكن من فضلكم او سبب دخولي الى قائمة السوداء
السلام عليكم عندي مشكلة blacklisted ممكن حل في اقرب وقت ممكن من فضلكم او سبب دخولي الى قائمة السوداء
♥️
Bro use #chat-ar not a support channel and this channel is not even for the language you're talking with.
#support-ar
done check https://probot.io/premium/manage then add your new subscription
Can you please provide a step by step guide on how to do this? So I can send to the founder 🙏
just tell the founder to check his new subscription from https://probot.io/premium/manage then add it to the server and kick the old one, you can use the method 2 as i told you yesterday
hey, may you elaborate please
I honestly have no idea
Okay, thanks
Like, rolling a nat20 every single time
my pleasure, have a good one
oh sadly not possible for now
Wait I think I figured it out
They added a "d1" after the number
So 42069d1
And it worked
I have a question, is there any way to set up an auto mod with the ProBot?
no , My computer was hacked and some accounts were stolen and my coins inside them were stolen
Hello, I have bought the Premium tier 1 but I haven't received it. what should I do?
We noticed that you are a premium user, for faster response go to #premium-support
Auto-Mod Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Automod module and select the automation you want, then select the action you want ( Delete Message - Mute Member - Warn Member)
3 - Finally, click on ⚙️ to add enabled / disabled roles, etc.
Keep in mind: To block specific words, select the Bad Words automation and click on ⚙️ then enter the desired words. Don't forget to check out the Only Images Channels and Only YT Channels sections at the bottom of the page.
can’t do nothing about that, i’m really sorry to hear that you lost your account
add your subscription from https://probot.io/premium/manage
thank you
I got the account back, but I lost my credit. I just want the credit, and there are enough pictures if I was hacked
You can see here
@livid hearth
probot can’t do nothing about that sorry 🙏🏼
HI. I am new here and I need some help with ProBot and why I am getting a certain error message when trying to manage ProBot. Am I in the right place?
hey, may you take a screenshot please
Idk how to screenshot on a Mac @livid hearth
try from another browser
I’m trying to add pro bot to my probot manager website thing and it’s not letting me. I can add probot into the server that I’m trying to add it to, but I can’t manage it bc I get this error message. And okie lemme try that.
Guys why when i use command to see my credits they tell me Not found
no need to use two support channels at the sale time, use your main language support
#support-ar
be patient, until the supports reply you
Alr i hope they respond
hopefully
@livid hearth it’s giving me the same error message. I used it in Google chrome this time instead of safari
try adding the bot from https://probot.io/invite
Nope, same thing. @livid hearth
So, ProBot is now in the server that I want it to be in... but can't you go in that website and manage probots things? Like commands, triggers, welcome messages and such?
ill deliver your issue to our devloper’s then reach you back
try adding the bot from the bot’s profile @stone cloud
It says right before that error message "This discord requires set up"
and then goes straight to the error message
Doesn't work from those links either
try to edit any channel name in your server. That should re sync your server data and fix this problem. But if its not helps just kick bot from the server and re-invite it. All your settings will be saved so dont worry about it, and i’ll deliver your issue to our developers and reach you back
Thank you so much! ❤️
anyone to help active bot?
wdym active bot?
did u invite the premium bot to your server?
i paid but still like this
what does it say under manage premium when you click on it?
You can always click on the Premium bot in member list and click "Add App"
i did it but same issue
then wait til a member of staff can shed insight to your situation
Thank you I appreciate
your welcome
Can I play songs and how?
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
Help
how may I help you?
like sending 5 messages in a span of 2 seconds
as you like, if you want to block users from spamming on your server, to reduce raids ect…
Oh okay
If I activate "Mute Member" I can select for how long the member is muted right?
After the member did send 5 messages in 2 seconds
yes, exactly 👍🏼 you can modify it as you want
Oh thanks
my pleasure
How can I test it
use another account who don’t have administrative permission on your server
then test spamming in your server
as it’s mentioned above
we don’t provide support via dm’s
yw
Should I try to do reaction roles?
I did with carl bot
But should I re-do every role with pro bot?
as you like sir, try to not mention other bots names please, and mind reading the #573048353458356234 ,
• this document can help you to understand how to use the reaction roles
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Oh okay thanks
np
The founder has now invited the new subscription
Does this mean I have to reset the new subscription from scratch with the function we want it to handle in the server?
Or is there a way to automatically import the old config setup to the new bot?
What should i do if i'm blacklisted?
@livid hearth
just kick the old subscription, then add the new one
use your main support language, #support-ar you already asked same question, wait for a reply
hey, we regret to inform you that your API access has been permanently revoked due to a violation of our terms of service, this decision is final and cannot be reversed, we apologize for any inconvenience
hi i dont know how can i create a command with probot can someone can explain to me pls
hey, you can’t create custom commands using probot
thx
my pleasure
How do I get the bot to welcome people like what’s the command for it?
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
⬆️ as you can see above, here’s the steps
Ok ty
yw yw
Hello there im having an issue with getting into my ProBot dashboard.
Why I Cant Automatic Rule In My Server?
Okay
hey, may you provide some screenshots
how to add select menu to msessage?
hi hi, may you elaborate please
i meant to embed.
@livid hearth
after creating and sending a message with the bot, head to the self-assignable roles module and setup the role menus there with reactions, then select menu
but i dont want to make it to take a role
select menu for what exactly?
its working now i was getting an error code. I appreciate it though thank you
Hello I have a question, on the server I manage, I decided to put ProBot to give users special call role, however, the bot is not fulfilling its proper role, an example below is this user (who is already level 8 in call, but has not received his call role), could someone help me with my problem?
anyone know how to make it actually link to the channels?
(messing with it before I put it in my actual server)
is there a full guide of commands for probot? i am kinda new
ask your question right way
You need to copy channel and ID and provide it in such way
<#ID> axample [#support-en](/guild/224308865427046402/channel/664941916722429986/)
</credits:971443830870126632> is the right command
not c
Hey, i see this user have no text level at all. Even if you set requirements only to voice level, users still have to get some text exp just to sync their rewards
Now I understand, I didn't know that, thank you!
Ah, makes sense, thank you!
“Brother , they have charged us twice for this bot . We paid last month and now again they charged us . I see there are 2 bots there now . Please request refund since we have paid twice for same bot for same server”
Hey @livid hearth
I raised the issue of my premium bot not working and it appeared to be offline, you sent some guides to follow to recover the bot which led us to getting a new one. I just got the quoted message above from the founder that he got charged again, this was after he was charged for renewal of the premium bot in January already.
How do we get a refund for the second fee that was charged?
@livid hearth these are screenshot of the transaction from the 2 charges as sent by the founder
is there a command or way to update your voice chat reward roles as a member without needing to level up your text chat role first?
and this goes for every time I want to get a new voice chat role
Does someone know how to fix that or what should I do?
hey guys i recently brought profile backgroud with credits but how to use it
ownerrplz help
Hello, I need help, I can't send credit, and no one can send it to me
How do I fix this
<@&675070424748654593> I am using the leveling system in my server and I need some help. I want all members to be able to gain xp (including mods/admins/owners), but I don't want role rewards to be given to mods/admins/owners. Is this possible?
@sage flint
Hello, I need help, I can't send credit, and no one can send it to me
How do I fix this
<@&675070424748654593> I just tried to re-purchase a premium subscription with a credit card but it was flagged as a fraudulent charge. Can I get confirmation that this purchase didn't go through/won't go through before I try to pay again (now that I've confirmed with my card it wasn't fraudulent)?
is the website for this acting up?
me too its acting up and slow
The fact that the dashboard breaks down every day is starting to get boring. :)
We noticed that you are a premium user, for faster response go to #premium-support
@lean badger
Hello, I need help, I can't send credit, and no one can send it to me
yes you can put the text level to 0
try now https://probot.io/dashboard
C
try from another device or or clear your cookies from the browser then try again
click on ‘use’ button then you can see it in the #id command
make sure that your bot isn’t offline and have all permissions required
having an issue where i cant use any of the rank/level commands on any channels, get the error message "❌ This command is not enabled on x channel", the module is enabled in the dashboard, there is no restrictions on it, the probot role is in the channels and has the correct perms and i have tried setting the integrations specifically for the channel i wish to use for ranks, booted and reinstated and still nothing, the commands work in other servers though
i feel like im missing something obvious
but im runnin in circles chasing my own tail rn
He is online and has all permission as default but I still cannot edit anything if I click it too many times it kicks me out of the website
When i try to set up the twitch live alerts i just keep getting "try again later" any ideas what im doing wrong? <@&675070424748654593>
try creating a new message
hey, twitch alert under maintenance at the moment
ahhhh okay! Thats a releif, i thought i was just being dumb! Thank you so much!
how to remove captcha from giving
Tried but this happened again
try in 15-20 min
you can’t
does anybody knows how can i
my pleasure
idk how to solve it
i put the numbers
it just gets delted
deleted
@livid hearth ?
oh it worked
alrighty
i htink i didnt enter all numbers\
@livid hearth
Hello, I need help, I can't send credit, and no one can send it to me
you got blacklisted
for what reason
i’ll reach you back with the reason soon
Thank you very much for fixing it.
we regret to inform you that your API access has been permanently revoked due to a violation of our terms of service, this decision is final and cannot be reversed, we apologize for any inconvenience
O solution
there’s no solution
Can I change the prices on ProBot site from dollars to pounds?
no you can’t at the moment
Oh , ok thank you
yw
How to make the commands like this:
I say:
Ban @ someone
And he gets banned
Pls help me
<@&675070424748654593>
Ping me if u can help I gonna do smthg on my server
I cant get in the dashboard and now im being rate limited
Nvm my problem.
<@&675070424748654593> I am using the leveling system in my server and I need some help. I want all members to be able to gain xp (including mods/admins/owners), but I don't want role rewards to be given to mods/admins/owners. Is this possible?
Hello
Still not woeking, i do exact what u said, but still
Hey! Any updates?
<@&675070424748654593> is there a way to check total experience for combined text/voice
<@&675070424748654593> Is it possible to add stickers to auto-responses?
Text and voice levels are two different type of level and you can check total exp count for each of them in the /rank command
Stickers can be send only by normal users not bots
Its Discord limit
ok
What is the function of voice online?
HI
I WAS BLACKLISTED
IDK WHY
CAN SOMEONE GIVE ME A RE ASON
IWA S JUST USING SOME COMMANDS
When making an embed for auto reaction roles, is there a way to add the emoji into the message?
Eg - 😈 = 18+
Rather than - Devil = 18+
Does this make sense?
What do you exactly mean?
I will check for you.
You can. Depends on custom or default emoji.
To add custom emojis on embeds
1) Go to your discord servers chat,
2) If you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV
if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
3) Copy the sent message and paste it on dashboard with the message that you want.
is there a way to give a role and remove another?
<@&675070424748654593>
I tried a few hours later and still cant
It crashes
But the bot is online
I take Blacklist
<@&675070424748654593>
you can do the actions one by one, but not both at the same time by now with any feature involving role changes
the site appears to be unstable by now. you may wait until the developers could check and resolve any issue happened
you're having a blacklist by our api
unfortunately, we can not do anything about it and you have to wait for it to expire by itself
and next time just state your question when pinging the support role
we don't know but maybe about 3 months if it's the default duration
hey just to let u guys know there is some issue on your website getting visitors ratelimited
we know
i see
its really bad you should forward this to the appropriate department
its bringing the website to an unusable state
I have reported it to the developer before you informing us about it, since people have been reporting about it earlier
thanks
The size of the welcome picture is imposed, how many in how many?
';probot;'
How do I chat where a role is given by pressing an emoji?
I keep trying to edit a message that probot has sent, but I keep getting this error. What's going on?
how can i reset someone's ranks when they are no longer in my discord server
hey . i am using discord after 1 year . is probot still showdown ?
Why am I on the blacklist?
for playing music i mean
When trying to set twitch notifications, the web console just replies with a red x and no explanation. Anyone else have this issue?
How do I change the auto mod settings on the bot for moderating chat
there’s no specific dimension, the max size is 1Mb
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
make sure to fill all fields that you added
by using their ID
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
i’ll check the reason then reach you back
Thro excepts
twitch feature under maintenance
thx
Auto-Mod Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Automod module and select the automation you want, then select the action you want ( Delete Message - Mute Member - Warn Member)
3 - Finally, click on ⚙️ to add enabled / disabled roles, etc.
Keep in mind: To block specific words, select the Bad Words automation and click on ⚙️ then enter the desired words. Don't forget to check out the Only Images Channels and Only YT Channels sections at the bottom of the page.
I didn't add any new fields. Unless there's something I'm not seeing?
try sending a new one
That worked perfectly fine.
This is all I see in the dashboard @livid hearth
click on the upper left corner to see your servers list
@livid hearth I'm not to bright. I figured it out
To clarify, I don't want to sent a new message, as the message in question is one that we use for role setting and I wanted to add an new role. The "adding a new role" worked fine, reacting to the message with the new emote gives the role, but I want the text of the message to change, and it won't. Sending a new message doesn't solve that problem.
As an aside, I can't edit the newly sent message. Either that or there's something about how to edit a previous sent message I'm not getting.
why i cant use url
even tho it's not on any server
?
Server Update Logs not working
also what types it's emitting
server name, icon, banner etc... ?
Hello! Im trying to use this feature but not sure why its not working. I have a premium account. But no answer on ticket.
We noticed that you are a premium user, for faster response go to #premium-support
No one has answered me sadly.
Hi
Why my welcome message no longer works??? (Image) On channel welcome
Have you changed anything?
Am I the only one with this bug?
I resolved 😉
Hi sorry I added probot recently but I do not have the option for music any ideas
Hey anyone know where I can remove xp off of banned server members? Thanks in advance
switch to embed mode, add anything to the description, save change, then switch back to normal message mode and edit the sent message
I don't know what are you talking about
yes they will log updates regarding server details like icon, name, moderation level, etc
I forgot if it used to work or not so can not really make sure. you can always see the changes in your server audit logs anyway
we have removed the feature more than a year ago
if you can not see anything on our sites, it means the feature either does not exist or has been removed
you can use the reset command, with target as the user's id number
Does anyone know how to add a leave image for people who leave the server?
Hello! I have a question. If the one who added the "ProBot" leaves the Server, can it be edited by other members with permission in the server? Thanks in advance.
not yet a feature of this bot
the bot/application being added to the server is being bound to the server, not the user who added it so anyone with enough permission required by the bot/application can always be freely able to edit it
Thanks!
i hope it is soon cause id love that it'll be very helpful
@split needle Hi are you here?
yeah but if i have to always see the changes within Audit Logs so ProBot's Logs is useless
may i see the full screenshot please
@livid hearth who can I speak to regarding the premium service I have with Probot. Premium channels don’t appear on my tab anymore
you have the premium subscription here on that account?
I’ll DM you
is this your Premium Bot 3364 number, right?
Correct
screenshot https://probot.io/premium/manage how many subscriptions you have
when i add probot on my discord the bot commands dont working .
all bots added without
make sure probot have all permission required, do you receive any error messages?
he have all permissions
any errors messages?
any error message
please attempt to kick and then re-invite the application
im already
re-invite them
may i have your server link via dms
okk
I have 1
same number?
feel free to re-new it, if you have any issues, i’ll replace your subscription by a brand new one
Cool!
glad to help!
My Probot panel is bugged and it doesn't show the message every day and the amount of left and joined server every day, what should I do?
graphs under maintenance at the moment
I have had this problem for a long time and it has not been solved
thank you for providing the report. we appreciate your contribution.
.
<@&675070424748654593> <@&675070381861634048><@&736680633518129243> Hello , i got blacklisted from probot credits 40d ago , i came here i already contacted one of the support that day , they told me that you guys dont know the reason i got blacklisted for + the bot will remove it instantly
as i said its been now 40d and im still blacklisted
the problem is that i dont even know what rule i broke
i want to solve this now .
Thank YOU .
Hello <@&675070424748654593> I'm trying to fix my welcome message for my server and I can't add image on the the dashboard
It keeps telling me error time out try later something like that .
Please help
For the past 24hours no welcome message for the new members joining the server
we regret to inform you that your API access has been permanently revoked due to a violation of our terms of service, this decision is final and cannot be reversed, we apologize for any inconvenience
try resizing the welcome image, 1mb max
Thanks
self assignable roles seems to be having a stroke every time I try to make a new one. I cleared all probots roles and added them back (including admin) and it is at the highest point in the hierarchy. Created the embed and the message was sent to the channel fine. Went add the emoji reaction role and everything went through, but no emoji was added to the embed. Tried a few others and one finally loaded, but didnt add the new role.
" due to a violation of our terms of service " what do u mean by that ?
also, the dashboard mostly stops working in the self assignable role tab if I remove the emoji and try to add a new one. lets me add the emoji, but i cant bring up the role drop down unless I delete the message or refresh.
<@&675070424748654593>
It got a link in it , the message is private
Hello. I have a problem. When I swipe a profile, I don't receive an account photo. I don't take the blacklist.
hey, did you tried kick & re-invite the app?
my message is clear, the black list can’t be removed automatically, sorry for any inconvenience
hey, try now, it works properly with me ^^
Hello, i have a question, every time the probot sends a message it is "blocked", is there any fix for this?
I want this message to be visible to everyone
it says "1 blocked message -- show message"
unblock the bot
How do I check when my ProBot Prime is due for renewal
hello where can I report something related to this server
I wanna know what rule i broke
dashboard please
Hello, I am just starting up a new server discord and struggling to get the welcome message set up which hasn't been an issue before.
Is there a new command or option?
Twitch alerts dont work again?
ok
you can see that information from https://probot.io/premium/manage
you may send to a moderator, or just send it here or in the chat channel if you think it's safe enough
we have no information about it, so we can not provide it to you
makes no sense bro
i did nothing
why getting blacklisted
go to the dashboard and select your server then go to welcomer module to setup the feature
feature removed
we have been having problem with the twitch api, so it will not be working properly until we can resolve this issue with twitch themselves
I can not just make up a reason since I know nothing
we do not deal with your account safety, so any issue caused by it will not be resolved by us
do u know when and how do we get notified if its working again?
I don't want my account, I just want my credits
Back
I have no idea when since it's not us staff working on it, and we don't know if developers will make any announcement about it
that also falls under the issues caused by your own account safety
hmm so u r tellling me that a support doesnt know ? weird
so this blacklist will never be removed ?
it will be removed, but we also do not know the duration
alrighty, thx
could be just 3 months or longer
lol ok
thanks
Can someone help me
its done thx
Is there an easy way to disable all commands in all channel but one? without out having to go thru each command?
Peace be upon you, this is my account. I created it a long time ago. I have been blacklisted
<@&675070424748654593>
hey everyone 👋🏻 so for some reason the pro bot in my server isnt showing our welcome post and i made sure everything was properly enabled to dot my i's and cross my t's but it still doesnt seem to work
Yo hello did any one know how to fix error 1015 did any admin know how to fix it?
I cant get to the webside
Weird question but could someone of the support tell me how the log messages are built? Like the timeout message. Are those titles, descriptions, fields etc?
Hey guys! I'm struggling with my server right now. I have a Rules channel, and I had the rules message embedded and an self assignable role connected to it via reaction. It was previously working but now it isn't, and when I tried to redo it it now isn't giving me the option to select the role I want to pair with the reaction. Any clues?
How to add role to my server
@@unborn depot
@sordidsiren
@muted isle
@keen thicket
stop pinging
can anyone assist me with understanding my issue with the bot?
We noticed that you are a premium user, for faster response go to #premium-support
Hello, good afternoon/evening to everyone, I wanted to ask how I can make the bot respond when I enter a certain text?
hi, so for whatever reason when people join the discord server i run it doesnt show out welcome message that we custom made but just shows the default message from discord
how does the music option work?
you have been blacklisted. I can not provide you with the reason as I do not know. and there's nothing you can do about it
how do i set up the leveling system for all channel and send level updates in a specific channel?
you can do so by denying the "use application commands" permission from the common role in the channels, or just removing the permision from the role, and then allow it in certain channels that you want
you can learn more about it by searching discord role and channel permissions
and there's nothing we can do about it
oh yea
didnt even think about that
Thanks
Totally forgot that was a way to do it
may I see your current welcomer settings? which will be including the message and image if you have it enabled
assuming you're being ratelimited, as we here are not website engineers to know all the possible error codes existing
just wait for a while and attempt to access the site again
I'm not too sure what are you asking about here. may you rephrase it? or if it's not anything related to the bot, but just a certain discord feature, then you may ask it in other places instead
not yet possible
Hey how can i remove role from bots not from members
We noticed that you are a premium user, for faster response go to #premium-support
make sure the ProBot✨ role is higher than other roles in your server, if you did somehow made change to them
not bot related question
go to https://probot.io/dashboard, select your server on the left, go to auto responder module and setup the feature from there
feature removed
Ty
go to the dashboard linked above, select your server, go to leveling system, in there you should see a box to set level up message to send to, and scroll down to access the reward list which you can set it up
keep in mind that the level up message will only announce text level, not voice level
our bot doesn't have any option to do so specifically, so you will have to do that by hand
the role settings from desktop/web app is pretty handy for this job
I have 200 bots bro lol
well then I can not help with that
not even thinking any server would need more than 15 bots with the same feature set
Its music bots , anyway thank you
if then they may have a role in common, yes? the /role multiple command has a required_role option
@livid hearth do u have any ideas?
hey, we regret to inform you that your API access has been permanently revoked due to a violation of our terms of service, this decision is final and cannot be reversed, we apologize for any inconvenience
What violation of the Terms of Use?
I didn't do anything except collect the daily coins
did you claim it from multiple accounts?
no i only have one account
sadly , you have to wait for it to expire by itself
ah ok, is there an automatic timer.
and you will automatically be unlocked again?
we don't know but maybe the blacklist period it’s about 3 months if it's the default duration
hmm oke. sad for doing nothing wrong
you’re not the only one having trouble with this, there’s a lot of people who get the api blacklist
Morning - got Probot in a server I manage, and we turned on AUtomod for Discord Invites. However, it's acting for linking to messages in other channels of the same Discord. Also for external emoji. Any ideas why that's happening? Even put every role they have as a disabled role, but it still gets them.
I have a problem when obtaining a credit card. When I want to obtain it, it tells me, “You cannot use multiple devices.” Does anyone have a solution to the problem?
Hi everyone,
We are currently encountering a problem with slash commands, apparently the bot is not responding except it is online, at times, on the ProBot site, to access it, it asks me to setup the server but we have had the Premium bot for 2 years and when I wanted to follow the instructions, it tells me that we have the limit of 50 integrations achieved
How to solve this problem ?
We have the integration and the discord parameter is correct
Same for the warning command, I had to create an alias (prefix command) because we are unable to use the slash command
i'm waiting for premium support in a ticket. premium bot on the dashboard says it's ended and the billing won't renew
We noticed that you are a premium user, for faster response go to #premium-support
Quick question. I am using probot for only the welcome module and the leveling system! I can't get the welcome to show up in the specified channel. Any ideas? Maybe I missed a step!?😅
how can i transfer data of account
Fixed it! 😅 Have a great day. Byeee!
Hi, Probot commands haven't been working for days now. I don't understand why, for example; if I type "/" the commands don't come out, does anyone know why? 😅
probot dishboard working?
this is a yearly reminder that i love probot staff
hey, may i see your auto-mod setup please
hey, it’s illegal to use multiple accounts/devices to claim credits
hey, try using the https://probot.io/dashboard to activate the </rank:1> command

