support-en

[noble fossil]

Nope never

[candid sigil]

1. Is there a way to set a muterole for the mute text/voice commands?
2. Is there a command that can mut a user from both text & voice channels?

Also, whats the difference between ProBot & ProBot Prime?

[fallow crow]

anyone here to help?

ummm how do i setup vc and text channels level up

with xp and a role granted up reaching it

[primal bay]

Hi! I've used server search to try and solve my problem on my own, which was GIFs being auto deleted by the BOT. I found you have to add them to the whitelist, which I've done. But they are still being deleted, and so are things like Twitter links and YouTube links, even though I've put x.com & Twitter.com on my whitelist too. Any more info on why this might still be happening? The reason says "Repeated Message"

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Nevermind it’s better now maybe it was a glitch

[livid hearth]

try it, should work properly with you

[noble fossil]

it's the one setup for security purpose 🥲

[livid hearth]

1. the bot auto creat the @mute role
2. not yet supported but you can use </mute:1>

[livid hearth]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[livid hearth]

may i see your automod settings please

[livid hearth]

Well, i'll deliver your issue to our dev's, be patient

[noble fossil]

Okay thank you

[primal bay]

Is there an easy way to show you?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[livid hearth]

my pleasure, have a lovely day

[livid hearth]

screenshots or use #premium-support if you want

[primal bay]

I submitted a premium support ticket over an hour ago

[nocturne flax]

stuck here

[tall falcon]

same

[warm galleon]

I am stuck here 😭

[livid hearth]

Heyo! may you try from another browser

[nocturne flax]

i tried chrome same

[livid hearth]

may you try later we are working for a fix

[livid hearth]

@warm galleon @tall falcon

[tall falcon]

ok

[charred panther]

I have a bot that I renewed but it won't join my discord server

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[livid hearth]

use </vip move:1> bot number , then you will reserve a dm with bot invite link
How do i get the bot number?

Method “1”
if the bot is on your server:
Type the command </vip info:1> and you will see the bot information and the bot number
Method “2”
if the bot isn’t in your server:
1 ~ Go to the subscriptions section of the control panel :
https://probot.io/premium/manage
2 ~ Click on the invitation button of your bot
3- You will be taken to a new page and you will see the name of the bot and on its side a number such as [2739]

** picture of method [1] :**
https://i8.ae/BNYYE
** picture of method [2] :**
https://i8.ae/NwgCO

[quaint sentinel]

@warm galleon @nocturne flax Are you still facing the issue?

[ionic parcel]

Hey I was wondering, how would I setup a welcome and leave message without using mee6. I don't want to buy premium so I wanted to figure out probot, I don't know if I have to buy things like mee6 but please let me know.

[lean badger]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[livid hearth]

@ionic parcel need anything else let me know

[ionic parcel]

Thank you so much

[livid hearth]

my pleasure

[ionic parcel]

I do have one question on where to find the welcome and goodbye module, I'm on my phone at the moment and can not seem to find it

[livid hearth]

may you take some screenshot please

[ionic parcel]

Of course

This is all it shows when I click on the link

[livid hearth]

select your server on the left, then you will see the modules

[ionic parcel]

Okay! Thank you

[livid hearth]

yw yw

[inner kraken]

Is Probot able to monitor a channel and delete messages that dont have an image?

[obsidian cape]

Yo I got banned from the website?

[glad shale]

Just wait for 10-15 minutes and try again.

[obsidian cape]

Still not working

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[narrow sleet]

Hi

[fast geyser]

hi im new on discord and i cant use my credit

[quiet adder]

can someone help me with it?

[obsidian oracle]

Hey <@&675070424748654593>! I noticed Probot is using discord(?:.com|app.com|.gg)[/invite/]?(?:[a-zA-Z0-9-]{2,32}) as its regex for blocking invites. This also blocks discord message links meaning users cant easily reference other messages.
I suggest using /(https?:\/\/)?(www\.)?(discord\.(gg|io|me|li|com\/invite)|discordapp\.com\/invite)\/.+[a-z]/gmi as it only blocks invites.

Just wanted to bring this to you all.

I can also make a longer one that blocks all of discord's other domains if requested.

[torn wing]

Might seem stupid to ask, but how do I set up the reaction role stuff with ProBot

<@&675070424748654593>

[obsidian cape]

There’s an issue with the website ban but it should be working after 30 minutes

[obsidian cape]

Do you mean when someone presses the reaction gets a role?

[vagrant void]

What?

[young ridge]

I need help

I was trying to add this bot to my server and I got banned for some reason

<@&675070424748654593>

[vocal quiver]

its temporary so the host dont get too overwhelmed with traffic. Give it a bit and retry

[young ridge]

But why did I get banned temporarily

[young ridge]

Oh okay thank you

[vocal quiver]

your welcome

[errant jungle]

<@&675070424748654593>

[torn wing]

Ye something like that, like how do I set the reaction role stuff up because I've tried and it just ain't working?

[sacred arrow]

dashboard down?

why is it so slow right now

ye this sucks

[livid hearth]

hi, you still facing this issue ?

[livid hearth]

try now, https://probot.io/dashboard

[livid hearth]

thanks for your suggestion, i’ll deliver that to our developers

[livid hearth]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[livid hearth]

hey! may you try now https://probot.io/dashboard

[sacred arrow]

still same. it just loading non-stop. turned my vpn on and it worked though

[livid hearth]

which browser are you using

[sacred arrow]

ms edge

[livid hearth]

may you try from another browser without using vpn

[sacred arrow]

ive tried from my phone, google chrome, and its fine. after that i try again in my pc, without vpn, same browser, and its fine. guess everything back to normal?

thanks anyway

[livid hearth]

np

[clear yoke]

how to set temporary role

[livid hearth]

not yet supported, you can suggest that here #573053418017521664

[native beacon]

How can I setup the embed for starboard?

[livid hearth]

First go on the dashboard > Your Server > starboard module and create new starboard. And set it up there.
-Enter your starboard name ( You can make it empty too. )
-Choose a channel.
-Choose how many stars is needed for starboard.
-Set up the embed things.

[native beacon]

And there's no way to preview how the embed would look like?

[livid hearth]

you can see the embed preview when you scroll down

[native beacon]

I know, but I was thinking it would be great to see how it would appear in the channel

I'm dumb when it comes to setting up embeds and making them look good - that's kinda my point lol

[livid hearth]

sadly, not yet supported

[livid hearth]

need anything else let me know

[native beacon]

Will do, I'm gonna play around a bit

[edgy salmon]

y'all is there any way to copy probot settings from a server that isn't mine to one that is

[livid hearth]

hey, you can't, not possible at the moment

[edgy salmon]

lmfao tyty

[livid hearth]

yw yw

[edgy salmon]

oh it won't let me add reactions so 💜

[livid hearth]

[amber pivot]

How to Bring Back Probot Automod in Discord Server, i deleted by unintentionally

[candid sigil]

for some reason, I can't lock a channel, even if i have given the bot permission to manage the channel

[obsidian oracle]

Keep me posted on what they say!

[ornate canyon]

Hey guys, how can i set probot in a way that a ban without time set is permanent?

seems like its always temp ban?

[candid sigil]

how do I send a self-assignable role message to discord, once i've completed one on the website?

[native beacon]

How can I setup ProBot to remove a previous selection and accept the new selection?
For example, if I selected North America, but now I'm in Europe, I want it to remove North America and accept Europe as my new location

[fresh basalt]

I've been using probot for a while and for some reason the automod just stops working

Now people are able to send discord links and regular links within my server

Anyone know what happened?

[nocturne flax]

i invited my premium bot to my server, im getting this issue and the bot is unusable

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Do I need to be owner to program it? I'm admin with all perms but the server still doesn't appear on my dashboard

[livid hearth]

Auto-Mod Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Automod module and select the automation you want, then select the action you want ( Delete Message - Mute Member - Warn Member)
3 - Finally, click on ⚙️ to add enabled / disabled roles, etc.

Keep in mind: To block specific words, select the Bad Words automation and click on ⚙️ then enter the desired words. Don't forget to check out the Only Images Channels and Only YT Channels sections at the bottom of the page.

[livid hearth]

make sure probot have all permission required (administration)

[livid hearth]

👍🏼

[livid hearth]

</ban:1> user:@nina_vibe time:99y

[livid hearth]

may i see you reaction role setting’s

[livid hearth]

Heyo! you still facing this issue?

[livid hearth]

hi hi, you must have administration permission

[livid hearth]

select the “Take” role mode

[native beacon]

Okay so that basically assigns one role and removes the other?

[fresh basalt]

Yeah

[candid sigil]

I already have.
I tested this with another bot (same permissions) & that bot worked

[livid hearth]

exactly

[supple lily]

Hello, may i ask if it is possible to reset the entire level system? I kinda need to reset it and make everyone in my server start all over again.

[analog raft]

How do i make it so a specific role cant use the probot commands?

[livid hearth]

make sure that the bot is not offline, may you tell me which version of ProBot are you using

[livid hearth]

hi, use :
</reset:1> type:Text or voice target:@everyone

[supple lily]

Okay thanks.

[livid hearth]

you can blacklist specific roles to not use specific commands from the https://probot.io/dashboard > unit > then select the command > click on disabled role bracket then add the roles

[livid hearth]

my pleasure, have a lovely time 💖

[analog raft]

Ohh okay thank you!

[nocturne flax]

Hey, is there any command to mass reset text and voice levels?

[livid hearth]

nw

[livid hearth]

hi, use :
</reset:1> type:Text or voice target:@everyone

[nocturne flax]

Does it ping everyone?

[livid hearth]

if you are using the slash command no it doesn’t mention everyone

[nocturne flax]

aight thanks

[livid hearth]

my pleasure, have a good one

[fresh basalt]

It's online and everything is turned on (Normal version the dark purple

[native beacon]

I tried the "Take" option but now I can't select a role

[livid hearth]

try turning off the auto mode then turn it on

[livid hearth]

try the third one if the second one not working with you

[subtle vessel]

Why did this show up

[livid hearth]

may i know which browser are you using?

[native beacon]

I tried them all, only the 1st and 2nd option works, but neither of them remove my previous selected role.
So if I select "A" and then "B" it should remove "A" - I'm not sure if either of those 3 options allow something like that to happen?

[livid hearth]

you can manually remove the previous role use the 1 & 2 option, at the moment use one of them

[native beacon]

Okay I get you. So there's no option to automatically remove the previous role?

[livid hearth]

sadly, not yet supported

[cloud harness]

why am i stuck in this screen and nothing loading in?

[nocturne flax]

Same for me

ProbBot is not loading

[cloud harness]

okay good i aint the only one

[nocturne flax]

@near canopy

[heavy shuttle]

why its not working can someone help me please its rly important

[cloud harness]

legit scroll up bud

[heavy shuttle]

so probot site is down ?

[cloud harness]

mabye

[heavy shuttle]

when you think it will be up?

[nocturne flax]

What’s the point

Making not

If broken

@livid hearth

[livid hearth]

@nocturne flax @cloud harness @heavy shuttle try login to the page later, it’s a known issue

[lament niche]

Why the website doesn't load

[livid hearth]

@lament niche

[lament niche]

I have done it several times and the menu does not appear

[cloud harness]

Alr tysm

[heavy shuttle]

okey thaank you

[heavy shuttle]

he means in like 1 hour or in morning

[lament niche]

Oh ok

[split scarab]

How do i set up the welcome thing on the bot

?

[elder marsh]

How do I get the welcome bot to include channel links ? I have the channel ids but I don’t know how to put into the bot. Do I need the # or any [] etc ?

Please at me with a reply when you do reply. Thank you

[tired flint]

vote doesn't give you credits ?

[nocturne flax]

I'm trying to setup the bot but the website is just buffering. Is there currently a problem with the website?

[nocturne flax]

is there a bloxlink support server

[sage flint]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[lethal scroll]

Lol thanks.

[sage flint]

Hey, you need to provide it like this <#channelID> example [#support-en](/guild/224308865427046402/channel/664941916722429986/)

[elder marsh]

TY!!!

[sage flint]

It still does, but only from this website https://discordbotlist.com/bots/probot/upvote

[elder marsh]

so i need the <>

bet

[sage flint]

Yup

[sage flint]

Hello, yes, there is some problems with that. Please try again later

[elder marsh]

Is there a way to embed a role? so the bot can tag a role whenever someone joins for instance

[radiant crow]

can the bot still use music commands?

<@&675070424748654593>

i cant find them

[fresh basalt]

Tried that like twice didn't work

[livid hearth]

hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot

[livid hearth]

turn off the auto mod from your discord server settings

[regal veldt]

how does the whitelist URLs function work inside links in automod

ive tried whitelisting exact url's and it seems to block them

[nocturne flax]

How do i turn it off

someone pls tell me

its causing a lot of msg problems

in my server

<@&675070424748654593>

does anyone even have yhis role

[worthy steeple]

guys if i sent some steam links here sorry i got hacked

[nocturne flax]

I can't claim my probot credits

[sharp oracle]

<@&675070381861634048>

وش هي ميزة الستاربورد وكيف طريقة استخدامها؟

[livid hearth]

turn off it from the discord server settings, search in google how to do that

[livid hearth]

nw

[livid hearth]

you meant the https://probot.io/daily ? https://discordbotlist.com/bots/probot/upvote ?

[livid hearth]

hi, may you please use #support-ar

[delicate nymph]

<@&675070424748654593> Hi, I have the trouble regarding welcome message.
I have registered an image for the background of the welcome message, but after uploading it once, I want to change it to a new one. However, I encounter an error. How can I resolve this issue?

[livid hearth]

Ensure that the welcome image is under 3MB, and your welcome message is not more than 2,000 characters, thanks

[delicate nymph]

thank you!

[livid hearth]

my pleasure

[hollow meadow]

Literally has everything on

<@&675070424748654593>

I’m just trying to give everyone the same role, but it won’t let me

[livid hearth]

make sure that probot role above all the others roles

[vale fox]

how do i set up a logs channel?

[livid hearth]

Hey, go to the dashboard (https://probot.io/dashboard) choose your server from the left side bar head to the logs tab choose a channel for each type of logs you want to use, you can also customize it by selecting own color

[vale fox]

ohh okay thx

[livid hearth]

yw yw

[nocturne flax]

hi any support team here

[sage flint]

Hey, please use only one support channel #support-ar

[nocturne flax]

but no one is there

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[hearty niche]

I'm having an issue where a server I'm a mod in has disappeared from my probot dashboard

[livid hearth]

hi hi, you must have administration permission, to see the server you moderate on the left corner

[hearty niche]

So not just moderator but administrator

[livid hearth]

exactly, you must have administration permission to access the dashboard

[lethal scroll]

Is there a setting on giving credits for earning levels?

[livid hearth]

hey, do you meant server levelling system or the profile level?

[lethal scroll]

Server.

[livid hearth]

sadly, no you can’t at the moment

[lethal scroll]

Dang.

[livid hearth]

[rich onyx]

Hello i wanna ask

I have a tier 2 premium pro bot but it was on my other account that got disabled from discord

Can i transfer it to this account please ?

[vital grotto]

the WARN command doesnt work

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[livid hearth]

hey may i have the user ID please?

[rich onyx]

Yup sure

@livid hearth 609066312102182947

[nocturne flax]

theres no automod in my discord server settings??

[restive magnet]

i assume that this is an issue with the bot atm
/clear does not work
It says cleared 49 messages on one server and on another one of mine it says 0 messages this command worked a few days ago i have not made any changes to the server since that time

Actually seems more like a discord issue i have now tested Dyno bot aswell with their Purge command also does not work

[sage flint]

Hey, you old are messages that you trying to purge?

Because Discord has restrictions that do not allow bots to delete messages that were sent more than 14 days ago

[long mica]

Bot not giving autorole

@sage flint

[livid hearth]

make sure probot role above all the other roles

what’s your main language?

[silent garden]

@support english

<@&675070424748654593>

check the #chat-en

[livid hearth]

hey, how may I help you?

[silent garden]

purge/clear command is not working

and also webhook related commans seem to not work

@livid hearth

[livid hearth]

may you check if the bot have all permission required?

[silent garden]

lol

just type !clear

on chat or a random channel

/clear *

or what the command was

come voice

i show you screenshare

[livid hearth]

</clear:1>

[silent garden]

=))))))

told you

now check a webhook related command

like logs

or something

[livid hearth]

may you please clarify your issue in one message 🙏🏼 please

[silent garden]

clear command is not working

@livid hearth

you look like mifu from craiova

[livid hearth]

Bots can not see messages older than 2 weeks ^^

[silent garden]

do clear on new messages

@livid hearth /clear here or in other channel

[livid hearth]

it’s an issue related to discord-end, more detail: discord just not able to receive or execute any api response with deleting messages from applications
need anything else let me know

[silent garden]

do you know when this issue it's fixed?

[livid hearth]

there’s no ETA at the moment

[river estuary]

is there a limit to the amount of random responses we can enter in auto responder?

[silent garden]

Anounce me when clear will work

[sage flint]

No, it is unlimited

[river estuary]

ty

[near cipher]

my billing ticket is still open

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[near cipher]

its from the 29 january

when i do get an answer?

[sage flint]

You should contact with person who handle your ticket

[nocturne flax]

<@&675070424748654593> My discord logs are not working

[near cipher]

there is no body who handles my ticket

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[near cipher]

there is only a bot answer

[nocturne flax]

Do u know why my logs are not working?

[near cipher]

sry i dont know it

i am no worker from probot

i am a customer

[nocturne flax]

Okay

[sage flint]

I’ll look through all the tickets today, apologies for the waiting time

[sage flint]

Hey, try to change logs channel

[nocturne flax]

None of the logs are working

[sage flint]

Then try to change the logs channel please

[nocturne flax]

wdym

[nocturne flax]

I changed it but its still not working

[sage flint]

https://probot.io/dashboard Logs Change channel for each type of logs
example below

[nocturne flax]

I did it but it is still not working

[sage flint]

Go to your server settings Integrations Webhooks Delete all the webhooks made by ProBot Change logs channels so some other one

[blazing lintel]

same here

[reef crescent]

@near canopy@tender obsidian

dm

[livid hearth]

hey, please do not mention admin’s, need anything let me know

[reef crescent]

https://discord.com/channels/224308865427046402/747813467825897562

[livid hearth]

I'm not voice support

[reef crescent]

dm?

[livid hearth]

if it’s something related to a premium subscription i can open a ticket for you

just tell me here what’s your issue

[reef crescent]

no i want to fix a problem

[livid hearth]

got it, which problem exactly, is the problem related to our bot?

[reef crescent]

something like that

[vocal patio]

hi, I have a premium bot, subscription ends in 4 months but its been offline for the past weeks, cant figure out why

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hey, please open the ticket

[vocal patio]

hi there, just did in premium channel

[serene ferry]

Hey uhm I need help with probots image perms

[timid jewel]

how can I help you?

[lapis birch]

hii

mujhe help chayie ]

mere server me problem h is bot ka

[crimson veldt]

Hi anyone can assist me? i want pro bot to work on my server

[sick dove]

hi. How can I open a ticket?

[serene ferry]

On my server I’m lost with the image perms

Isn’t there a role where you can give a certain person image perms?

[limber prawn]

Question, how does the leveling system work? How much xp is given and how often?

[livid hearth]

hi hi, for text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles

more details: https://docs.probot.io/docs/modules/level_system

[hard jungle]

hi can i set a welcome message with probot?

[livid hearth]

hey,

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[hard jungle]

thank you

[livid hearth]

my pleasure, have a lovely day 💖

[limber prawn]

appreciate the fast reply, thank you for the information

Is it possible to send the text in chat when a player reaches level 5, 10 and 15 and only then (I don't want a text for each level up, just some milestones)

[livid hearth]

oh, sadly, you can’t do that, but you can create a specific reward for every 5 levels, then the player will receive a notification via dm or a text channel.

[sage flint]

Hey, only premium users can use tickets

[limber prawn]

perfect, thank you

[livid hearth]

yw yw

[nocturne flax]

hi guys
how can I enable the </role multiple:971443830974988392> command?

[thorny yarrow]

@tepid torrent

[arctic linden]

why logs is not working?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

<@&675070424748654593>

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[livid hearth]

Heyo! sorry for the delay, you can enable the commands from https://probot.io/dashboard > moderation > </role:1> turn it on

[nocturne flax]

ty

[livid hearth]

no worries, have a lovely time 💖

[fast geyser]

hi i cant send credit

why

c

[livid hearth]

hi you can send credit's after 3days 2hours

[fast geyser]

ok

[worn swallow]

what is that problem ?

@livid hearth

[livid hearth]

use only one support channel please #support-ar

[fair spear]

any help ????

[livid hearth]

hey, be patient i'll check that with our team, thanks

[fair spear]

thx

[livid hearth]

hey, the reason is undefined and it will not be removed

[fair spear]

why ?
the only thing i did was this and when i tried to check again it didn't work so i used /credits and it blocked me !!

[livid hearth]

i understand, but your black list can't be removed at the moment, my apologies 🙏🏼

[fair spear]

this is nonsense when i get blacklisted for no reason

[livid hearth]

I'm really sorry to hear that, but you got API blacklist which cannot be removed, sadly

[fair spear]

what is API blacklist ?

[livid hearth]

For breaking some of our rules, i don't have specific reason, as i told you, the reason is undefined

[fair spear]

well the only thing i done is claiming the daily bounes on brave "website" and didn't work so i did open it on internet expoler and after that i got blacklisted

[livid hearth]

did you claimed it from multiple accounts ?

[fair spear]

no but i tried to claim it on brave more than once as it keep saying claim and i got no credits everytime i press it keep saying authorize

so i opened the other app and claimed it

[livid hearth]

i'll deliverd that to our team, maybe they will find you a solution

[fair spear]

thx

[livid hearth]

yw yw

[leaden pendant]

probot dosent give them the role is there a way to fix that on the leveling system

<@&675070424748654593>

[sage flint]

Hello, can you send me a screenshot of your leveling config?

[leaden pendant]

were u get that from ?

[sage flint]

https://probot.io/dashboard

[fair spear]

Any updates ?? <@&675070424748654593>

[sage flint]

No, you got the API blacklist which is automatic blacklist so i can't provide you a specific reason. This blacklist cannot be removed manually, but also it is not permanent so after some time it will remove itself.

[fair spear]

ok thx

[sage flint]

No problem

[lost coral]

how can i mute all in voice?

example : #mute everyone

@sage flint

[sage flint]

Unfortunately that's not possible

[lost coral]

sad

[nocturne flax]

<@&675070424748654593>

How Can i buy Probot prime by Credit

[sage flint]

you cant

[nocturne flax]

Why(

😦

[sage flint]

Because payment with credits is disabled for purchasing premium bots

[nocturne flax]

But Its Saying Coupon Code

Whats that?

[sage flint]

discount coupons

[nocturne flax]

@sage flint Another Question Please

I transfered 13m Credit To My Freind Account

And Iam Writing Profile

And Theres Not My Credits Why?

[sage flint]

Can you give me your friend user ID?

[nocturne flax]

1112322950817918986

[sage flint]

That account is blacklisted

[nocturne flax]

Why

🫠

My Money Go

Because Of Nothing

[sage flint]

API blacklist

[nocturne flax]

Whats API

[sage flint]

Our system gives him automatic blacklist for some reason

[nocturne flax]

Whats The Reason

How Can I Get My Credits Back

[sage flint]

As i mentioned this is automatic blacklist given by our system and not anyone from the staff, we can't check specific reason

[nocturne flax]

I Cant Get My Credit back?

[sage flint]

Unfortunately not as we're not responsible of user's own credits, sorry

[nocturne flax]

[mental raven]

Been a long time since the charts and members lists worked on the dashboard. Any outlook on that functioning again?

[lethal scroll]

Why isn't my probot giveing roles when people level up?

When I give a reward role. And I select level1 in text and level 1 ing vc do they have to be level 1 in both in other to receive the role?

[glass cargo]

Hey what happened? Something went wrong with the Bot again?

[hollow current]

Bot offline?

[outer crescent]

hey is the bot is offline

[livid hearth]

hey, the chart is under maintenance at the moment, our team working for a fix

[livid hearth]

may sure probot have all permission required, and make sure to move the bot role to the top of the roles hierarchy

@glass cargo @outer crescent @hollow current hey, guy’s may you clarify your issue, which command you tried to use ect…

[hollow current]

I know

but bot off

[livid hearth]

try kick & re-invite the bot

[hollow current]

🙂 Setup kra hua cla jyga

[livid hearth]

sorry, what’s your main language?

[hollow current]

Setup Are clear if i kick

[livid hearth]

you can use #support-int @pale parrot can help you

[hollow current]

[glass cargo]

I was using rank command and it was taking time

[livid hearth]

no, all data saved don’t worry

[hollow current]

ok...,

[livid hearth]

you still facing this issue?

[glass cargo]

Nah not right now

It's all good

Thanks a lot

[livid hearth]

glad to hear that, my pleasure

[hollow current]

yes , Back online

[livid hearth]

need anything else let me know ^^

[hollow current]

thanks , no need more help

[livid hearth]

yw yw

[nocturne flax]

bruv

[hollow current]

How to get Diamond membership

[livid hearth]

head over to https://probot.io/memberships

[hollow current]

Ok

[livid hearth]

how may I help you?

[nocturne flax]

nah check chat english its resolved

[livid hearth]

[median panther]

Hi

I need help guys

[livid hearth]

hey, how may i help you

[thorn vessel]

hello guys, any idea what are the recommended dimensions for a welcome channel message image?

[median panther]

How to welcome all
the members who join in my server

With probot

Tiger how to welcome members in server with probot

[livid hearth]

hey, there's no recommended dimension here is some welcome images

https://imgur.com/0r1bwq0
https://imgur.com/J2Z9yr0
https://imgur.com/jeRTDPp
https://imgur.com/hirr3wh
https://imgur.com/cy0YTGj
https://imgur.com/sG9Rsra
https://imgur.com/nzJD6Uu
https://imgur.com/fw1BB8Q
https://imgur.com/eHbvcme

[nocturne flax]

You can set welcomer at Dashboard > Your Server > Welcomer module

[thorn vessel]

my image is less than 3mb and i keep getting error meesage whenever i try to upload it

that swhy im asking

[livid hearth]

may you provide some screenshot's please

[median panther]

Tiger how to use bot for storing supplies for the upcoming boats

[livid hearth]

try resizing your image, should work properly with you

[median panther]

I mean how to stack products correctly with the help of bot

[thorn vessel]

well to resize, back to my first question, which dimensions do you recommend xD

[livid hearth]

excuse me, may you elaborate please ?

[median panther]

Ok

[livid hearth]

as you like, i recommend to make it smaller

[median panther]

Okay

Tiger earlier server there is a proboat supplies which is used to search for a stock like this syrup! The bot sent the required amount of stock for the boat to stack the product and I need this feature in my server. Is there is any way to get them. I need this support because it's helps to play and stack products in hay day

[livid hearth]

sadly, you can't do that with our bot at moment

[median panther]

Why

Any specific reason

Tiger he has been doing this proboat supplies using probot only

Probot helps to stack products easily which is needed for the boat

[livid hearth]

if you want to troll use the chat please, this is a support channel

[forest grove]

hi

?

[sage flint]

The reason is already there

Credits payment is disabled

[fallen shadow]

Does Probot support the auto reaction feature?

[bronze acorn]

i need link pro pot

[livid hearth]

hey, may you elaborate please?

[livid hearth]

hi, https://probot.io/

[fallen shadow]

The bot reacts to all messages posted in the channel, like this

[livid hearth]

oh, not yet supported, you can suggest that here #573053418017521664

[random wolf]

Logs on my server don't work anymore. All log types enabled and log channels set. It was working before bot now it doesn't.

[livid hearth]

hi hi, remove the old webhook from the logs channel and let the bot recreate a new one automatically

[random wolf]

Hm... Ok.

[random wolf]

Deleted all its webhooks. Nothing changed.

[livid hearth]

did the bot created new ones?

[random wolf]

Don't see any new ones.

Do I need to do something after deleting old hooks?

[livid hearth]

try to delete a messages to test if the message logs is working or not

[random wolf]

Already. Logs don't work.

[livid hearth]

try changing the logs channel

[random wolf]

It worked... And now I need to set all the logs like this... Holy cow.... But thanks.

[livid hearth]

no problem, have a good time 💖

[solar stag]

Guys my account is blacklisted! what should I do??

<@&675070424748654593>

[livid hearth]

use one support channel please 🙏🏼 #support-ar message

[nocturne flax]

why

[fluid flame]

Hi @livid hearth is there anyone than can help me regarding my premium subscription?

I noticed I don’t have access to the appropriate channels anymore.

[valid forge]

heya so i have the welcome & goodbye command setup turned on for probot but no matter what i do it doesnt show up when someone joins ever since i updated my welcome message/banner image

its been like this for 2 weeks me thinks

[valid forge]

heya pls help when u can <@&675070424748654593>

[valid forge]

erm does anyone know whats going on or where the support ppl r at

[noble leaf]

??

[round saffron]

hi

[mental musk]

How do I invite the premium bot? I just purchased premium but it said I needed to have that bot to use the features.

[sage flint]

https://probot.io/premium/manage

[sage flint]

#support-ar

[sage flint]

hey, please send me a screenshot of your welcomer settings

[mental musk]

Thank you. I got it working now. :){

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

[valid forge]

Should I dm it to u instead ?

[sage flint]

No

[sage flint]

Please check following things:

• text message length
• the default discord message length is limited to 2000 characters, make sure you do not exceed this value
• bot permissions
• make sure that ProBot have access to send messages on the selected channel

If both things are fine try changing the option for sending an image to "to a channel" and select the same channel as for text message. Save the changes and then switch back to sending with text message

[nocturne flax]

If i activate deafen mode
Will voice xp keep increasing?

[jaunty harbor]

I need help
the bot wont add the roles list to the embed (self-assignable roles)

it works with other embeds

<@&675070424748654593>

[frosty ibex]

I did that and I still got the same problem. Logs work for a few hours and then just stop sending messages.

[supple mica]

Hello i need help

??

any supporter here ??

@nocturne flax i need help

[cloud elm]

Hi guys
I have a question about /top + month command
What exactly month means?
30d, 31d, February/March?

[drifting tendon]

i need help

<@&675070424748654593> i got temporarily banned for some reason?

[sharp mantle]

@deep sierra

[coarse tartan]

bot down ! @light cliff

[lean hare]

hey i hope fond u fine
what is the type pf database used from this bot
is it SQL ?

[worthy sequoia]

Guys, there is no solution. My account must be more than a month old in order to transfer a credit to it?

@livid hearth

@near canopy

@crude estuary

[sage flint]

Yes, and please do not ping indviduals for help

[sage flint]

try now and please do not ping devs

[sage flint]

#573048353458356234

[sage flint]

Hey, that's just temporary limit due to high traffic, wait a while and try again

[sage flint]

Use only one support channel please - #1008159075609088100

[sage flint]

Ask your question right way please

[sage flint]

yes

[worthy sequoia]

There is no solution. I want to transfer to another account, but my account that has a credit card does not have a month left?

[static osprey]

why cant i still not redee, the captcha

[pulsar dagger]

Hii ! I saw that ProBot could send private messages when we join a server. I would like to know how to activate it, please. I'm sorry if my English is strange, I'm French.

[static osprey]

brp

bro what

i, blacklisted

i cant do anything

[static osprey]

<@&675070424748654593>

[livid hearth]

Heyo! may you please use your main language support 🙏🏼

[livid hearth]

make sure that the captcha is correct

[worthy sequoia]

I was not able to transfer a credit card because my account has been open for less than a month

@livid hearth

There is no solution

[livid hearth]

hi hi, ahead to https://probot.io/dashboard > select your server from the left corner > then click on welcome & goodbye > then select the DM sent option

[worthy sequoia]

@livid hearth

[livid hearth]

sir ^^ 🙏🏼 please , stop using google translate and use #support-ar

[livid hearth]

I'm really sorry to hear that, but you got API blacklist which cannot be removed, sadly

[static osprey]

it is

so i can do nothing abt it

[chrome hull]

why cant i get on the website it is giving me an error 1015 you are being rate limited? i just download this bot and added to a blank channel idk why im temporarily banned

[coarse mirage]

Hiii! So I Accidentally Did /credits And Clicked Probot's User And When I Pressed Enter It Told Me I'm Blacklisted And To Join This Server For A Solution.

[drowsy folio]

It's temporary to stop the host site overloading with traffic. Wait 30 mins or so and try again.

[stuck dune]

Repect for probot

[valid forge]

i kinda have it on admin bc im lazy 💀
& the character limit is less than 1k

• i did what u said and it still didnt fix

[livid hearth]

sadly you can’t, as i said you got black listed

[livid hearth]

hey, try now https://probot.io/dashboard

[livid hearth]

Heyo! you tried resizing the welcome image?

[livid hearth]

I'm really sorry to hear that, but you got API blacklist which cannot be removed

[coarse mirage]

So You're Telling Me I Lost All My Credits?

Will I Atleast Be Able To Transfer Them To Another Account?

[craggy summit]

Hello there

it is possible de make a custom embed when someone join my server ?

a message like "welcome @..."
[embed]
...
...
...

...
image
...
links on embed
[embed]

[livid hearth]

no you can’t, my apologies

[livid hearth]

hey, not possible at the moment

suggest that here #573053418017521664

[surreal vine]

HELLO ADMINS

I NEED HELP

I WAS EDITING MY WLCOME AND GOODBYE AND I FOUD YOU GOT BANNED TEMPORLIY FROM OWNER SITE WHY

[livid hearth]

hey, try later, is just a temporary ban 15-30 min

[surreal vine]

OK TY

[livid hearth]

my pleasure

[magic plover]

<@&675070424748654593>

[urban bay]

Emh what?!

[urban bay]

But why me and he got banned?

[round vortex]

how do i do it so when ppl join they get roles

[livid hearth]

how may I help you? please read the channel topic

[livid hearth]

This is a CloudFlare temporary block, so as not to overload the site, just wait about 15 minutes and try again, frequent refreshing of the site may increase this time

[livid hearth]

go to https://probot.io/dashboard, select your server on the left corner, click on auto role module and add roles there
make sure the ProBot✨role is higher than other roles in your server and if your server has membership screen enabled, the bot will wait until user gets pass that before assigning them the roles

[livid hearth]

may you elaborate please?

[magic plover]

@livid hearth

[livid hearth]

please, may i know your issue instead of sending screenshots

what’s your main language?

[honest sable]

how do i make to bot greet people

[livid hearth]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[honest sable]

ty so much

[livid hearth]

glad to help

[split needle]

#1102527814420414525 message

[urban bay]

ok

[pallid spindle]

hi guys

how can I put the levelling system to

reach a role with

10 text level
or
20 voice level?

without reaching both, just one or another

<@&675070424748654593>

[sage flint]

Simply add the same reward twice, first one with text level requirements and second one with voice level requirements

[pallid spindle]

okkk

thx

[rocky linden]

<@&675070424748654593> I'm having troubles adding a Twitch notification. Everytime I attempt to save the changes it says "try again"

[sage flint]

Known issue

[coarse dock]

Ive just paid for premium but it hasnt updated on my panels

[livid hearth]

use </vip move:1> bot number , then you will reserve a dm with bot invite link
How do i get the bot number?

Method “1”
if the bot is on your server:
Type the command </vip info:1> and you will see the bot information and the bot number
Method “2”
if the bot isn’t in your server:
1 ~ Go to the subscriptions section of the control panel :
https://probot.io/premium/manage
2 ~ Click on the invitation button of your bot
3- You will be taken to a new page and you will see the name of the bot and on its side a number such as [2739]

** picture of method [1] :**
https://i8.ae/BNYYE
** picture of method [2] :**
https://i8.ae/NwgCO

[fleet cosmos]

I can’t put logs of what people are doing I need help

[livid hearth]

hi, remove the old webhook from the logs channel and let the bot recreate a new one automatically

[pallid jacinth]

How to know if I blacklisted?

[raven agate]

hello why won't the points count for staying in the voice for a long time

[livid hearth]

when you can’t transfer credits

[livid hearth]

hey, make sure you don’t have a no-xp role

[raven agate]

Ok

[raven agate]

stupid question tho but how do I do that

[livid hearth]

no worries, i’m here to assist you, are you an admin or owner of that server ?

[raven agate]

admin

but I still have administrator permissions to do that

I used to type (t) it would say (roni:0xp)

[livid hearth]

ahead to https://probot.io/dashboard , select your server > levelling system module > no cp role

[raven agate]

ohhhh

thank you very much, appreciate it 🙏🏻

[livid hearth]

glad to help, have a good one 💖🙏🏼

[restive magnet]

Can anyone tell me why /clear does not work anymore?

[valid forge]

no, is there a resolution limit ?

& i realized something it might be the embeds i was working on, but ill have to double check (i was working on making the embeds for my rules & theres a lot of text, and i updated my welcome message after working on the rules mid way

[placid grove]

can someone help me

something happen with bot that would prob get me banned if i showed here

why did bot send me nsfw server link

[sage flint]

Join message from other server, you should see a little thing under the message says "send from" and the server name

[placid grove]

ok

[waxen birch]

with the "/ top" feature, how do i know how many hours ive been in a call with the points

[fallow summit]

Probot was working for me just an hour ago and now it's not working on every server

Says "The application did not respond" in red. Is anyone else getting this? Or does anybody here know how to fix this?

[hollow kindle]

hi

[livid hearth]

you can’t know how many hours exactly, since xp gain is randomized

[livid hearth]

hey, may i know which version are you using ?

[livid hearth]

hi hi, how may i help you?

[fallow summit]

ProBot ✨#5803

[livid hearth]

known issue, should be solved soon as possible, be patient, sorry for any inconvenience

[fallow summit]

that's ok lol it seems that every time i add a bot something happens

whenever i'm working on setup so i have no clue if it's the bot or something i'm doing wrong and it turns out to be the bot being down every time

bad luck lol

thank you

[raven agate]

tiger

that didn't work

it still says 0 points

@livid hearth

@near canopy

[livid hearth]

remove the MEMBER role from the no xp bracket, also the #bot use

[livid hearth]

please read the #573048353458356234 -1, and the topic channel

[raven agate]

alright, I tagged him cause no one was online

and the probot xp counter didn't work so I actually needed help that's why I tagged him

[livid hearth]

the xp counter didn’t work for everyone ?

[raven agate]

it stopped for my friend each time he types (t) it says 26 text channels and 30xp voice channels it freezes

[livid hearth]

tell them to use /rank

[raven agate]

ok

[eager sphinx]

hello anyone can help me?

[raven agate]

it says -0- as shown in the picture and I have been in the voice for many hours and it doesn't count

[fallow summit]

Can you notify me when it's working again

'

?

my bad lol

[livid hearth]

for sure

[fallow summit]

ty

[livid hearth]

you had a no xp role that’s why, the bot don’t count the xp for you

[livid hearth]

hi hi, how may i help you?

[raven agate]

how do I create a xp role

[eager sphinx]

Is the levelling role system only for premium version?

[livid hearth]

no need to create a no xp role, just remove the member role from the NO-XP role bracket in the https://probot.io/dashboard as mentioned above, should work properly with you

[raven agate]

ok thanks

[livid hearth]

no, it’s intended for a broader audience check https://docs.probot.io/docs/modules/level_system

all users can use it, by :

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[livid hearth]

my pleasure, glad to help 🤍✨

[supple mica]

help me

[warm sigil]

sor,probot the no online

[supple mica]

Anyone hear

@pale parrot

@cyan flare

im sad

[vagrant void]

Please fix this ㅜㅜ

[supple mica]

no supporter here

[ancient fractal]

I got the same issue on my server 🥲

[supple mica]

hey

[ancient fractal]

Hi ?

[supple mica]

im so sad

[ancient fractal]

What's up ?

[supple mica]

this problem is also on my discord server

how fix

no supporter here

[vagrant void]

I'm Korean

[supple mica]

i dont no why creating a support section no buddy help to

[vagrant void]

I don't understand because I'm Korean.

[nocturne ginkgo]

Hello

[ancient fractal]

또한 같은 문제에 대해

Don't know if google translate works well 🥲

[errant apex]

guys

why only arab support have slowmode?

[livid hearth]

hi hi, how may i help you?

[livid hearth]

known issue

[livid hearth]

it’s a known issue, should be solved soon as possible

[livid hearth]

Heyo! How can I help? :0

[ancient fractal]

Alright, thanks !

[livid hearth]

yw

[fierce elk]

hi

[livid hearth]

#support-ar

[livid hearth]

hello, use your main language support

[fierce elk]

When I do something I can't figure out why

P and R

why

[livid hearth]

P & R isn't a command, it's an alias, which you can figure it out from the dashboard

[fierce elk]

I didn't understand

[livid hearth]

Kindly consult your main language #support-ar for further assistance

[eager sphinx]

any condition needed?

like member amount or anything

[livid hearth]

no conditions required, feel free to use it normally

[eager sphinx]

Actually I don't understand reading this module

[eager sphinx]

yeah, But commands are not working

[livid hearth]

known issue, our team working for a fix

[eager sphinx]

Ok. But how long will it take to get it right?

[kind quest]

محمد الشيخ

[livid hearth]

no ETA currently

[livid hearth]

#support-ar ^^

[fallow summit]

will this affect welcome messages as well?

[livid hearth]

if the bot is offline in your server, yes

[fallow summit]

online as in it has that green dot next to it and it's showing online?

or online as in it works when i use slash commands?

because mine shows online but i am still getting that "The application did not respond" message

[livid hearth]

yes, it is possible that the bot will be functioning correctly within the next few hours

[smoky lotus]

Is there a command where you can make a poll which ppl can react to to get roles??

[smoky lotus]

Anyone??

[livid hearth]

Heyo! you meant the reaction roles?

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[smoky lotus]

Ty ty

[unkempt plume]

Hello, why does it often show that the bot is offline? Am I alone here?

[livid hearth]

it’s a known issue, be patient until the problem get resolved

[raven agate]

someone help

I know this isn't related with ~probot~ but how do I make the probot tax work

[ruby moth]

Bit of a complicated issue but I'll do my best to explain.

I have a server where we mostly use the auto responder feature of the bot and ended up creating maybe over a few hundred commands.

Everything was working well until a month ago this happened (attached image number 1), on the website the feature appears empty, however when we use a command that we previously created, it works just fine.

We can't create new ones, refreshing the page does not work, waiting does nothing.

We've been checking almost daily on the dashboard, still the same as the attached image and using the responses on Discord they work. We just want to be able to edit them and delete them.

<@&675070424748654593>

[livid hearth]

https://pbtax.xyz/

[raven agate]

it says page can't be opened

[livid hearth]

Heyo! make sure probot have all permission required

[ruby moth]

It has all the permissions needed in theory, the auto-responder dashboard just shows no responses created and doesn't let me create any new ones

[livid hearth]

do you receive any ERROR notification ?

[ruby moth]

No error, whenever I try to save the changes to the new response it just gets stuck on trying to save forever

[livid hearth]

we are aware of the issue and working to resolve it as soon as possible, we apologize for any inconvenience caused 🙏🏼

[spring plume]

How can I remove myself from blacklist?

And why have I been blacklisted?

@livid hearth

[livid hearth]

we regret to inform you that your API access has been permanently revoked due to a violation of our terms of service, this decision is final and cannot be reversed, we apologize for any inconvenience

[spring plume]

Cmon i was unaware of the issue at hand please reconsider your decision, I will make sure to go through the terms and condition and vow to never break then again @livid hearth

[ivory ingot]

Hello what is the weekly xp reset time ?

Like when?

[livid hearth]

I have forwarded your request to our team and I will get back to you shortly

[spring plume]

Thank you very much I appreciate it

[livid hearth]

hi hi, every Monday at 0 UTC

[spring plume]

@livid hearth Any feedback?

[livid hearth]

please bear with me for a few weeks. I really appreciate your patience and understanding

[tall stump]

Hello there i have a Problem with the leveling System. Everyone levels up in Voice but they wont get there Role?

[spring plume]

No problem again thank you for helping

[livid hearth]

Please ensure that the ProBot role is positioned above all the other roles and has all the necessary permissions (administration)

[tall stump]

thats all given its above the Owner role and has Administrator and every other possible Permission the Problem is that with me (admin) and my friend (owner) has gotten the Role but the others (Users) wont get the ROle

[livid hearth]

the reward will be given to those who actively type in the chat

when they reach the reward level required

[tall stump]

But its on Voice

not on Chat?

[round canopy]

man...

or women

i dont know

[livid hearth]

they must do that, just 2 or 3 messages it works, to let the bot know the user levels

[round canopy]

konichiwa

[livid hearth]

#chat-en 🙏🏼 if you want to chat

[round canopy]

i dont know how to read on english

[livid hearth]

use your main language support

[round canopy]

i can say something on my language?

[livid hearth]

what's your main language ?

[round canopy]

Hebrew

good language

You answer really fast @livid hearth

[livid hearth]

boker tov, you can use #support-int

[livid hearth]

toda raba

[round canopy]

ata israeli?

[round canopy]

its lila now bro... in israel its 9:14 PM

[livid hearth]

#chat-en if you want to talk about that, please read the channel topic ^^

@round canopy use #chat-en / #chat-int please 🙏🏼

[waxen birch]

ah okay, my n my mates have had the same server for like 4+ years and we’re all on like 700k voice xp 🤣

[livid hearth]

yw sir

[nocturne flax]

<@&675070424748654593> "rewarded role" "no options" probot has every permission and the role that I want to put there is cosmetic. I've tried on multiple devices and it doesn't work on anything. I've refreshed the page tried multiple roles with every permission and nothing works. No roles are showing up

[lean badger]

I can't see my server roles in the dashboard

1 - Go to your server settings.
2 - Next, drag the probot's role above all other roles.
3 - Finally, refresh the page and you're done!

[livid hearth]

@nocturne flax

[nocturne flax]

Oh alright

Thank you

[livid hearth]

yw, glad to help

[nocturne flax]

am i not able to add a twitch channel? every time i enter everything and have it ready i click save and says "Try Again Later"

[livid hearth]

this fonction is under maintenance at the moment

[rare token]

Hi

Can I ask you a question

[livid hearth]

hi, how may I help you?

[rare token]

You support Israel?

[livid hearth]

Probot is a discord bot, it does not get involved in politics, and use your main language support please ^^ 🙏🏼 #support-ar you already had an response from @sick bone

[rare token]

Yes yes I know but I want your opinion

[livid hearth]

this is a support channel sir, read the channel topic please 🙏🏼, do not repeat that again

[rare token]

Ok came here #chat-en

[primal bison]

hello i have a question

[nocturne flax]

You are free to ask.

[grand stone]

Hellö

Same

[cinder halo]

hey i want support how can i get level system in my server

[fallow summit]

i noticed the problem I had before was fixed

thank you

I have a question. is there a way to change probot icon color? or what is that other lighter blue and purple one?

[livid hearth]

!level

[lean badger]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[livid hearth]

hey, it’s from discord, you can’t see colors via the mobile app

[livid hearth]

hey, you must buy a https://probot.io/premium subscription for a custom profile pic

[muted swallow]

Probot hasn't been recording this info lately, is it a 'me' thing or is there a fix in sight?

[fallow summit]

It's not just you

[livid hearth]

hey, it’s a known issue, our team working for a fix

[grand stone]

ayoo

anyone german

[nocturne flax]

#1102527814420414525

[edgy herald]

Is there a way or command to reset the levels or exp points of all the people who left the server or are not in the server currently?

Like not user by user but all at once.

[livid hearth]

you can’t, sadly

[edgy herald]

That really sucks man T_T

[livid hearth]

</reset:1> you can use the ID

[edgy herald]

I know and use that, just that we remove levels for people leaving in our server, and it's hard to do that always cause there's hundreds of people sometimes. Anyway, thanks for the response. I hope such feature would be added though.

[livid hearth]

yw, you can suggest that here #573053418017521664

[edgy herald]

Oh sure! Thanks!

[drifting pelican]

Greetings, I just joined because the Dashboard is not working. Status channels are showing the website as down. Apparently been down for the past 2 weeks. Any updates on it?

[livid hearth]

hey, may you take a screenshot when you try to access the website?

[drifting pelican]

I tried switching locations through a VPN but no luck either

Couldn't really find anything else online about it

And I can't manage my servers 😅

[drifting pelican]

The Dashboard button keeps on spinning but nothing happens

And if I force enter by typing /dashboard after the website link it brings me here, but again to nothing

[warm cloud]

Hi team

@silent tartan can you help me here?

@cyan flare

@near canopy please can i discuss privately? or in ticket?

[nocturne flax]

What's the problem?

[pale wren]

Hey, i wanted to ask if the option ( welcome and goodbye ) is still working, because they are not doing these options i've made on the website

[crimson veldt]

Hi why is Auto bot not Muting or Removing Message

Auto mod

[fervent breach]

Hello. I need help, I added ProBot to my channel and set up a leveling system, but roles are not visible when a participant reaches a level in voice chat. How to fix this?

[livid hearth]

hey, you still facing this issue?

[livid hearth]

if the bot is online on your server, should work properly

[pale wren]

Yeah its online but its not working

[livid hearth]

maybe there’s a delay, be patient

[drifting pelican]

I’ve been facing it for the past 4 days, and I’m still having it

[muted swallow]

Ok 🙂 thanks

[livid hearth]

try from another device

[livid hearth]

yw

[earnest echo]

Hello 😉

Can you help me?

[drifting pelican]

It works on my phone. I don't understand though, it doesn't seem like a browser issue because I used Opera GX on both my pc and my phone. My pc doesn't load anything, but my phone did load the page and let me do what I needed.

[earnest echo]

I have a Problem with the Twitch-Integration!

When i will create this, the system call it „Error“! Is it, because the Integration is new on your Platform?

[livid hearth]

twitch function under maintenance

[nocturne flax]

I blacklisted on probot why

I blacklisted on probot why

@livid hearth

I blacklisted on probot why

[stark cove]

hey does pro bot give ranks back / saves roles when a user leaves and rejoins or

[dark burrow]

Im trying to setup the twitch notifcations but its not working it just gives me an error message

[surreal kestrel]

hello

how could i enable #profile in probot

[elder jasper]

<@&675070424748654593>

[elder jasper]

Yeah it does, user just needs to type in a message and the bot will add them back

[elder jasper]

Known issue, under maintenance

[elder jasper]

Dasboard > Your server > Utility module
Also you may add an alias to run it with # instead of slash commands

[umbral jetty]

Hi, I'm wondering. I'm a mod in a server that has this bot, and the server owner doesn't have much time to do some general stuff with the bot. Is there anyway for me to be able to access the bot's dashboard for the server and do stuff in a server I do not own myself?

[nocturne flax]

Hy

[nocturne flax]

upvote didn't work

[nocturne ginkgo]

hey

My probot is not working

help me please

[earnest echo]

Oh 😮

How Long?

[nocturne flax]

There isnt an ETA.

[nocturne flax]

Whats the problem?

[nocturne flax]

You can access Dashboard with administrator permission.

[umbral jetty]

Yes but how?

[nocturne flax]

Its at the bottom of the role permission section in server settings.

Basically it gives you full perms.

[umbral jetty]

Okay, and it will allow me to access the dashboard even when I'm not a server owner?

[nocturne flax]

Yep.

[umbral jetty]

I do that with roles or by giving the permission to the person directly?

[nocturne flax]

You just need a admin permission switched on, on any role you got.

[umbral jetty]

Oh okay. I thought I tried that earlier and it didn't work. I'll check again.

It works!! Thank you!!

[earnest echo]

Okay 👌

[wanton cape]

i've found an issue with auto role. according to your documentation:

When the Discord rule-screen panel is activated, new users must accept the rules before they can receive the auto-role
this works when new users first join the discord and accept the rules straight away. however, users that join and don't accept them for a period of time, even just 2 days, don't receive the role automatically once they do accept and then need to be manually added.

[nocturne flax]

You’r welcome

[nocturne flax]

Yea because before they accept, they are like in the middle of the server and outside.

[worldly summit]

I have a problem

The problem is

I added probot in my new server

Everything is okay

But I can’t see any music settings

I can’t listening any music

<@&675070424748654593>

[split needle]

feature removed more than a year ago

[worldly summit]

Why tho?

Now how can i listening music

@split needle

[split needle]

it has been removed as my previous response

[nocturne flax]

..

[split needle]

upvoting is not related to our bot's functionality

if you're asking about the voting rewards, we have disabled it temporary

[worldly summit]

okay

[grand maple]

Is Anyone Here Online?

<@&675070424748654593>

[wanton cape]

is there somewhere i can submit a bug report for this?

[grand maple]

Excuse me

Can I have some help

[split needle]

it would be better if you have stated your question earlier

[grand maple]

Ah sorry.

I want to add prejoin questions for my server but there is no option as such

[split needle]

no but I will have this escalated to developers to see if they see any limitation in it

[grand maple]

I enabled community, did the 3 steps as well.

[wanton cape]

no problem thank you

[split needle]

this is not related to our bot

[zenith vigil]

credit are disable?

[split needle]

yes

we've noticed the risen of the act of farming credits automatically so we have disabled it to avoid abusing

[zenith vigil]

so when can i buy probot prime?

[split needle]

no information about that, you can only use real money to buy them by now

[fervent breach]

Why doesn't the bot give out roles? Tell me what's wrong?
<@&675070424748654593>

[split needle]

if the role rewards are set to voice only, users will need to gain some text xp so the bot could update their role

[honest hinge]

Hello... Bot doesn't send log notifications, pls help

[split needle]

go to the channel's settings, find and go to webhooks, look for and delete the webhooks with name ProBot, then go to the dashboard of your server, in logs module, disable the module and enable it again

[honest hinge]

It works now... Ty

[nocturne crater]

<@&675070424748654593> Hello how do I become a supporter

[potent pumice]

Sooo, how do I redirect the levelling messages and get custom roles for specific levels achieved?