#support-en
1 messages · Page 143 of 1
how i can take rep from the member ship
You can use /reset + type
I need a help mam
It got a issue and will be fixed.
@supple mica What’s the exact problem?
You can use /reset
Probot commands is not working
I type command but not working
Can you see the commands menu after you put / ?
No mam its not showing
And some time probot Bot is offline and he is online after 5 minute
Does ProBot has permissions?
You can't change command language
Help Me
how to reset XP of all ppl in server ?
You can use reset [type] [@everyone] .
What's the problem?
tysm
You'r welcome, have a nice one 
Probot Not Give User To Join My Server
What do you mean? Also you if you don't know English well, you can use #support-ar.
With admin perm, they can use dashboard, all the commands etc.
...
<@&675070424748654593>
Website is closed ??
Lock is Room
Dashboard is RIP
i just started to do the dashboard and now this can anyone help
this is the dashboard
<@&675070424748654593>
its fixed
Ok
Mine works again
oh ugh welp there goes that, ty
My premium doesn’t work
Been trying to do initial setup for 3 hours off and on, any sign of the api coming back up soon?
When will it be repaired?
What happened to probot? Website won't load
What wrong with the website?
L
I have new account like bank i give him all my credit 7M in my bank account and he join discord 9days how much day or time to i can donig credit like i give my really account credit how much need day or time ?. Account is new 9days ago .
1 month
You've got to wait.
Sadly
It's closed to everyone due the issues.
You can use /top and pages.
Only English on this channel.
Go ahead
About the website issues, its known and will be fine asap.
Hello! Why is Probot website response so slow and not like before?
.. <@&675070424748654593>
This is a CloudFare limit due to the site traffic, after a while, it will work.
It's a known issue and will be solved asap.
Oh ok thanks

i think website is down
Ok, thank you

@nocturne flax My friend how can I make the thing not appear to a special rank
What do you mean exactly?
Does anyone know how to remove a banned user from the rank list?
Starboard is still inactive. Is anyone else facing this issue?
You can reset xp with /reset
It can't find the user even with the userID unfortunately. It was a compromised account so we're not 100% if it's still active as the user rejoined under a new name.
Hello, we have been with this function for 3 months so to speak completely blocked, we have not had any response and it is really complicated not to have this function on our server, you cannot create commands and the server already has commands created before, however one day the page has been put like this and it has not worked for 3 months now. @nocturne flax
is probot having issues? constantly no really going offline. but the dashboard not actively working either
the site doesnt work for me
It kinda works, as im doing something. it decides to break down
probot seems to have some increased slowness at the moment
the !rank command has it stuck on "thinking" and !level never responds
why probot offline
probot wenttt offline it seems
thats literally why i came here
same
to see what happened
my probot is down
honestly idk
Mines down too, glad it's not a me issue
i think admins dont know yet
it says this when i try to go on the dashboard i've clicked continue to discord and already gave the bot permissions but it still says this <@&675070424748654593>
probot down
for me too
down again....
Attention!
We are aware of problems with the bot, there is currently a global issue causing the bot to be offline and the resulting dashboard shows that the server requires setup. We'll do our best to fix this problem as soon as possible. Apologies for the inconvenience 
@proud sand there’s ur answer lmao
^
I don't suppose you are aware of what we could do if attempting to use the /reset command can't locate the user either by name or userID and yields an error message?
my bot is offline
Currently you getting error message because the bot is offline (#support-en message),
but as soon as the bot is live back you will be able to reset the level in the way Seltsam stated, but specifying the user ID in the target field, example below
is there a specific time when the bot will be back?
Unfortunately not
days months
Years decades?
💀
more like minutes or hours in the worst case
alright ty
and please do not mess up this channel with not needed messages 🙏🏻
Thank you for your response. Unfortunately we've been trying it for around a week now so it's not due to the bot being down.
It is or you provided a wrong ID
As soon as bot wakes up i can join your server and help you with that
OK, we will try and triple check the ID from the server logs and wait for the bot to come back online. I'll come back if there are still issues and would be grateful for any assistance 🙂
Role reactions are down, nobody can get their roles.
Auto role went down too.



@naive epoch
@sage flint is there estimate of when the bot will be back up
Unfortunately not
anybody know when they'll fix twitch notis? cant change streamers for a while
Attention!
We are aware of problems with the bot, there is currently a global issue causing the bot to be offline and the resulting dashboard shows that the server requires setup. We'll do our best to fix this problem as soon as possible. Apologies for the inconvenience 
<@&675070424748654593>
Is it normal for the robot to go offline?🤔
Hi i can't acces the new message button, if i want to add it in the designated channel.
No... why would they make a bot that is constantly offline lol?
People here need to learn some patience & also how to read the messages above them...
Literally just read the messages above you
And you, you need to chill. We are just asking lol
I'm chill dude, just literally read the messages right above you. It's not rocket science 
Yeah i know, i just read it. But you need to chill
Probot will dead ?
Lmao. People will find anyone to blame but themselves hey 
⬆️ ⬆️
LOOOOOOOOOLO MO PATAY NA
This is English support - I think you're in the wrong channel 🙂
is the bot offline for anyone else?
...... really? Lol
Do people actually not know how to read? or...?
⬆️ ⬆️ Bumped yet again
I can’t read mb gango
or maybe they don't have endless hours to doom scroll? I checked the pins, there was no pin there and I checked the status channel, sorry you feel the need to stay on here to police how far back people will scroll ?
3 messages is definitely a long scroll.
You must be incredibly busy! Are you saving lives in the ER? 🤣
Omg you're right...we should all be like you here monitoring all the messages instead of going to the obvious and logical solution which is to check status, pins and even the online status of the bot to the right in direct conflict with the information that is presented to us. But sure keep telling yourself that you having no life means other people should be basement dwellers like yourself.
⬆️ ⬆️ Here, let me help you again @deft jackal, so you don't have to scroll! I know you're busy.
no no..according to EasyGP you should keep checking in and scrolling so you don't have to hear a nasty remark from someone who is clearly just here to troll
Just click that link - it's very easy 🙂
You're welcome & hope you have a great day
Taking this as ProBot is down?
I was going to ask as my bot still shows it is online, just won't respond..
Attention!
We are aware of problems with the bot, there is currently a global issue causing the bot to be offline and the resulting dashboard shows that the server requires setup. We'll do our best to fix this problem as soon as possible. Apologies for the inconvenience 
Is there an estimated time when it will be back? hours days weeks?
Unfortunately there is no estimated time yet, hopefully it won’t take more then few hours
I see
whelp that answers my questions
I was wondering why the bot was offline, now I know.
<@&675070424748654593>
It appears that probot is offline. cant get him to do squat on all 3 of my servers.
Why probot offline?
I cannot setup this
Offline
crying cause offline and i have to do everything myself
^
maybe ddos or somthing
Guys.. just read the previous messages
#support-en message is offline

level role dont work, i setup level 1 role and my friend already hit level 1 but it dont gave level 1 role to my friend
how do i add pro bot to a voice call to play music
due to YouTube, bot cant play music anymore
question about welcome messages.
is there a way to put a channel in welcome messages? so that people can get to the rules channel through the welcome message when they join. if so, how? lol
I'm sure right click on rules channel copy link and pasting the link should do now with the update on discord links.
But also you can put <#channelID> in the welcome message. Brackets and all. To get the channel ID you need to go-to Discord advanced settings and turn developer on. Right click the rules channel and go to copy id. Will look something like this: [#support-en](/guild/224308865427046402/channel/664941916722429986/) and come out to tag the channnel #support-en.
thank u so much!
No problem :).
Is it possible to do a custom embed message for leveling up?
mam yes probot has all of permission of discord
hi, is it possible to make probot send an automatic message with the reason and mentioning who was muted from probot for like spam?
I Check in morning 6 am and i check probot is offline and he is online after 5 minute 🫡 😓

How can i make probot ping and display a massage when someone join a server
(I'm in mobile)
When someone enters the welcome server, it does not work
Any one here?
Anyone else having login issues right now? I can't connect at all, and cloudfare says it's on probot side.
Help, please.
It seems that the oauth died
before yes, now no
It's back for some reason
Told ya'.
😑
They are maybe getting DDOS again or something. At least now i can ping it and connect.
maybe
hi why i cant buy the premuime with the credit
I want to buy the monthly premium package, where is it available and what are the features?
Hey, having some issues when trying to save twitch notifications, any help?
Hello, I want the accounts of people who have the ability to remove the blacklist or inquire about its duration
hey, is there a way to make pro bot autockick deafend users
websites not loading
idk same issue here
very nice
it says error: website server over-resourced
Is this bot dying when es bot crew or other crew do not respond 😄
<@&675070424748654593>
Hello all, can anyone tell me how I can provide a message to this Self-Assignable Roles section
I have an embed message completely filled out as far as I can tell
i litrally did hundred changes without saving it and it back loading idk how
destroyed half an hour ;-;
Good
If i want to visit the Dashboard, This error pops up. And the official website doesn't load the Login Options for me
Yeah. I can logged into the dashboard for about five minutes. Lose connection to dashboard then it just spins loading. Have dump all browser history to login again. But only for five minutes again
is there any permanent solution
Not that I've found.
ok
can't you guys really fix one damn problem?
Is it possible to make probot delete its own auto replies after a set time
or delete the message that triggered it?
You can’t play songs with ProBot anymore.
On which module?
auto-replies
Its not available.
Only English on this channel.
Its a known issue and will be fixed asap.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
You can’t.
i see, thanks for the reply
You can go to https://probot.io/dashboard, select your server, go to welcomer and set it up it there.

Bit of a complicated issue but I'll do my best to explain.
I have a server where we mostly use the auto responder feature of the bot and ended up creating maybe over a few hundred commands.
Everything was working well until a couple days ago this happened (attached image number 1), on the website the feature appears empty, however when we use a command that we previously created, it works just fine.
We can't create new ones, refreshing the page does not work, waiting does nothing.
We believe we might have overloaded the auto-responder with the amount of commands we had, and we do not mind if there needs to be a hard reset on our servers' version of the bot.
<@&675070424748654593>
<@&675070424748654593>
got it, it was [user.username]
Hey, this is a known issue, we're looking into this
Apologies for the inconvenience
Hello, can you send me a screenshot of your welcomer config?
Hello! I was wondering if i could pay using paypal to purchase the membership thing in the website.
Dashboard. Been fighting this all day.

Good evening, Probot + discord login isn’t staying connected, not allowing me to view dashboard?
What is a good solution
<@&675070424748654593> ^
Support are aware of that issue, I think they're pushing new updates to the dashboard, And the dashboard may be under DDoS attack
Anyways, they are trying their best to restore all systems operational.
@ember haven ^
I appreciate it, thank you for the update on probot!
I can not make sure about the DDoS attack, but the site sure is being overloaded due to high traffic flow.
I would recommend doing less activity on the dashboard within a short time span for the time being until developers finally find a (hopefully) permanent way to resolve the issue once and for all
yes you can
this could be due to the site's overloading issue, therefore datas may not be able to load up fully for the mean time
There is no option for paypal payment in the dashboard, Is it manually?
I think they either temporary disabled it or they forgot to add function to the button on the new dashboard
I might ask them about this
Alright! I will be waiting for the function to be added in the dashboard, thanks.
Thanks for the update
Will there be separate logs for warns? I see bans and kicks but none for warning.

There’s isn’t currently but maybe it can be added in the future. Although you can use /warnings for a list.
send to room and im sure that the config is correct
Why i have been black listed and i didn't do anything that would break the rules
<@&675070424748654593>
why no one replies to me
@coarse mist
Its a known issue and devs are working on it.
I will take a check.
Okay thank you. Also why i can't see my welcome image
Hello, if premium was bought by discord server owner for server, can i still use premium bot functions as an administrator?
You have to invite the premium bot to get access to premium features
i have this message, though premium for bot was paid
Hello i have the problem that the bot cant time out anyone. <@&336913504051265537>
its not only me but there is a thing that blacklist tons of people
Why there is not the command /play?
Yeah thats not the issue I wanted to log warns separately from other actions
Why i have been black listed and i didn't do anything that would break the rules
Why i have been black listed and i didn't do anything that would break the rules
if i want a Self-Assignable Roles i select save changes but it says Select a message
but i cant select that wat kan i do?
do you now what i have to do? ^^^^
hey i need help with the twitch tool on probot for my server, if i want to save evrything it says loading failed try again later
what do i have to do?
yo i want to reset all leveling points at one, the command /reset text all doesnt work, kann anyone help?
hi, I put that level system thing and set all the roles this afternoon it worked but now it makes the announcement but it no longer gives the role
Sometimes probot does not give roles to members when they join, probably because they joined while it was offline. Is there a way to make it go through the ones who do not have a role? <@&675070424748654593>
Hi, sorry, I'm bothering you, I was setting permissions with Probot, but I found myself denied access and I don't understand why, is it a problem with the site or something else? If you want, I'll share the image of the page that comes up if I try to search for probot.io <@&675070424748654593>
Has there been any updates to the Twitch API problem?
Hello, subscription owner needs to invite new premium bot to the server - https://probot.io/premium/manage
Hi, don't ping moderators for help
Check bot permissions as well as it's role position. The ProBot ✨ role should be on the top of the role list in your server settings
Cuz we have removed music module from the bot a year ago
Please use one support channel - #support-ar
Hello, you're blacklisted
#support-ar
Hello, first you need to go to the Embed Messages module, then create and send a message
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Hey, its known issue
/reset text @everyone
Hi, what is your first language?
Hello. May i see your leveling config?
Hi, you can use the /role multiple give_or_remove:Give role:@your_join_role pick_type:Humans to give the join role to everyone who does not have this role yet
Hi, please send the screenshot
There is no music commands
Not yet
Ok thx for the update, is there a projected date for when it's going to be fixed or no?
Unfortunately i don't have any info on that
Ok
I got this message and the screen froze, it's happened to me before, only this time it lasted several hours (it unlocked a few minutes ago, I was checking that everything had been restored before notifying them that the problem was solved).
What could have caused the site to be blocked? (in case I know what to pay attention to in the future)
CloudFlare limited your access to the site for a while due to high traffic, just wait for about 15 minutes and try again
Refreshing the website may make waiting time longer
I am getting a "Too many requests from this IP, please try again later" message
Thank you so much for replying and for your help, should it happen again I will wait! 💪✨
Is there a way to have probot react by timeout and deletion of message if user posts same message twice in x amount of time?
More specifically, repeating exact same thing not just multiple messages in quick succession (for example spamming bot trigger word)
Hello, only admins and owners can use Probot commands in our server. We already made sure that the Probot role has all permissions and is on the same level as owner. Anyone know how to fix?
<@&675070424748654593>
try again later as the prompt message suggest
preferably after a day
no since it's too specific and our bot have yet to allow users to setup any feature like this
check and allow your members to use appliation commands in the permission setting of your server
my credit has been reset, and I've been blacklisted. Can you tell me why?
bug abusing
Bug like what? I got all my credit from giveaways
I have no further information about it, but if you got them from a giveaway, then you perhaps are indirectly within the party of bug abusing
Hi! Just checking if /move is only available to mods of the server or?
What do they mean by voicemovemembers permission required.
If someone acquires credits through a bug and sends them to me or someone else, and the all credits get reset, the issue should be with the bot. at least, it should delete the illegitimate credits rather than affecting all of them.
since we wouldn't know if the users getting the credits are a part of that bug abuser party, therefore we will just blacklist whoever involved in that exact moment, including all the senders and receivers
I don't know if they would remove your blacklist under any reason, since we rarely, if not barely, unblacklist anyone with a clear reason
yes the command is exclusively for moderators. the required permission is the "move users" permission in your server's permission settings, enable it for moderator role to allow them to use the command
okay what should I do now?
nothing
k ty
Is there a way to make the bot give roles when you click on a reaction
Hello when i try to make a reaction role it dose not say any roles, i have the bot with admin powers
I am new to pro bot and I want a welcome message I have edited it on the site but it not greeting people when the come in.. on my server
@split needle
<@&675070424748654593>
Suppeort ar is bad
go to https://probot.io/dashboard, select your server on the left, go to embed messages module to create and send embed messages for the role menus to where you want. Then go to self-assignable roles module to setup the feature on the sent embed messages.
Notice: Be sure the Probot✨ role is higher than other roles
move the ProBot✨ role higher in your server role list, then refresh the site to update the changes in your server
your blacklist reason is unclear, therefore it is not removable
since you have the image added, does the bot have permission to attach files in the set channel?
we can not understand anything in your screenshots, therefore you got directed to #support-ar
I would recommend you to just use it for better understanding
I have fixed it thanks
I have another issue
i don't do any thing
i swear
we need to know what to help you with
you can continue in vietnamese in #support-int if you want to
but we are unable to know the reason of your blacklist, so we can not make sure of it
then it's not our business to deal with it
now i get it
I did auto mode for bad words on my server... And it is not working... I did for link and others they work ... But bad words is not working... I tried and it still allow
please help me man i swear i need this account please remove it
please i sear idont know what happen please remove it i really sorry please remove it
please man i really sorry remove it please
i swear take care of my password it will never happen again please remove it
can you make sure that you have badwords added to it?
I added close to 30 already
@split needle
man please help me😥😥
please i just made shop and i want to remove it please
as said already above, we are unable to know the reason behind your blacklist, so we can not do anything about it
and if you know arabic, you can contact either @near canopy or @crude estuary so they can check and consider it for you because I can not help with this
can u say what i do?
and we would also recommend you to remove your shop project because that is the main reason why we blacklist users
i will remove it but i dont know what i do tell ne
me
try with disable the badword automod and reenable it
I have already provided you about what to do, just follow it instead of repeatively asking about it
okay but you will me in place and no one help u
bec. idont do any thing and you not interested
I will revoke my right to support or help you from now on due to your incooperation
I really can't handle this because I didn't do anything and I told you that my account was stolen and you are not interested and you treat me badly and I am dissatisfied and you treat me with indifference.
you may just wait for the others to help you instead from now on
You don't understand me, I really need help
.
Okay, as you wish, but everyone does not respond to me. You are the only one who tells me how to communicate with them
Also, you don't want to say what I did to get Black List
Well, I will say that I will listen to your opinion, but if this does not help me, I hope that you will talk to me and remove the plaque from me.
ok?
Pro Bot won't announce level ups from voice ?
Trying to get an answer regarding the amount of react roles you can have in free version compared to premium if someone could help ? And any other limits lifted also if possible
no for now
as far as I know, it is unlimited until you crash the site on your client
the only limitations are just discord's limitations
Ok, thank you, I know there was a limit on free version but my current way of doing them is too awkward so might just get premium for probot
although glad that you like to support the bot, we would still recommend you to look through what is possible first to avoid future hassle of refunding in case you don't like what premium provide
we have our documentation page for you to check them out first
@sage flint it has the maximum roles and is configured perfectly but it announces the level but does not put the role I selected, the role level is the lowest of all
Only premium tier 2 members can do that.
I will ask for this, if its true, might be a known issue.
I got black listed for no reason
<@&675070424748654593>
ive just noticed that the rank command has division in the background and its pretty cool
We noticed that you are a premium user, for faster response go to #premium-support
Hey so I added reaction roles into my server but when I hit the reaction it doesn't give me a role. I did the embed, I added the reaction and made sure it's set up in the self assign roles. I'm lost
I have been trying to get the self roles done, but it does not even give me the roles to choose from. I have been using this for a few months now, and I have done this several of times. I made sure everything was correct, and it is, but as soon as I try to add a role, for it to give to others, it does not even pop it up, like at all. I have multiple roles, but I made sure that Probot is higher than those roles. It completely leaves it blank, and it is only doing that to that specific server, even though I have done exactly everything I needed to do before. Is there like a bug or something....?
were you doing the reaction or emoji or?
Reaction. I had taped button and did everything I normally would do ((which is everything that you have to do)) and the roles would not at all be there. I can not even tap on the role for them to be an option. While in my other servers, I am able to, but for this server, I am not being able to, and I don't know what to do.
not to sound dumb but like you couldnt find the roles when trying to select them in the probot dashboard thing in 'self assigned roles' correct?
Yes. I can even send a picture of what I am meaning. One can be what is happening in it, and the other can be the one that it is actually working in. I do have roles made that server, and it only pops up completely blank, for when I try to add the role that it would give.
@granite cedar
Is probot able to play music into discord channels?
so odd
Make sure that probot has all permissions needed and drag his role above the others
No
It does
How i can get the prime ?
Hi for the first time I using this ProBot and in the leveling system I am not able to get any options to select roles in rewarded role. May I know why is that happening?
<@&675070424748654593>
hi, I put that level system thing and set all the roles this afternoon it worked but now it makes the announcement but it no longer gives the role
you can get the prime buot by subscribing to the premium tier 1 plan from https://probot.io/premium
move the ProBot✨ role higher in your server role list and refresh the site to update the change
make sure your members have reached both set required levels of text and voice
wait so the bot doesn't level up until members pass both the voice and chat scores I entered? . but it's strange because the bot makes the announcement that the member has reached level 1 the problem is that it doesn't give the role
the level announcement is for leveling up in text
to get the set role rewards, users have to reach both requirements that have been set first
and is there any way to change this setting?
and now you will tell me that all I need to do is disable one of the two options, I'll just put a vowel type, but I wanted him to be able to receive the role if he managed to overcome at least one of the two options, not necessarily both
by now, you can not change it to either one of two or both, so your way is to set up 2 separated role reward list for 2 types, but using the same reward role list
are you telling me to make a different reward for the people who are on in chat perhaps level 01 online chat and a different one for those who are online in the vowels?
no, you can just use the same reward list as I just suggested above
ok thanks for the help
I followed your suggestion but it says a yellow message under the roles cons crypto role pisition
you can just ignore it
Bro @split needle
How can we help you?
Hello, sorry to disturb but I have a quick question regarding some functions of probot, is this the right channel for that?
Sure go ahead.
Is it possible to take some embed messages from one server I own to another one without having to create them again and copy past it?
is there a way to exclude bots from memberCount?
You can't transfer it directly but you can just copy the message and make a new one.
Sadly that isn't a thing for now.
😭
welp, i guess i'll remove it or check dyno and then eventually remove it
that's sad, would be of a great help
how do u make a welcome channel
what is an embed?
https://probot.io/dashboard -> select your server -> welcome & goodbye module
embeds are the messages that can be sent by using the bot, check #573048353458356234 for example
thanls
np
in self assignment roles after clicking add message it says select an embed then select a message what is select a message and how do i make one
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
@carmine sorrel 
Hello, is there any difference between the memberships: Silver, Gold, Diamond in server’s organization? Or just for your personal account?
@crude estuary@near canopy@flat spire need help
Hey, its just for your personal account, here's all the details
Hello, do not ping admins and mods for help and ask your question right way
ok my bad
My problem is , When i want to check my credits
It says that i got blacklisted
ill check it
thanks
Thanks for answering, Also can you explain what that means? Because i have absolutely no idea 😵
You will get access to several new variables in the auto-responder and welcome/goodbye messages
thanks!
that doesnt answer my question
what do i put for select a message
Create a message following the guide and send it
it takes long ?
Is it possible to increase the xp needed for each level-up? (please @ping me when you respond)
Hello, how do I add new roles to already existing probot messages?
Sadly you can't do that yet.
You mean self assignment roles?
Yes
You can just add it from https://probot.io/dashboard
Get to your server and the self assignment system
Okay, please continue
Then you can sellect the message you wanna add and
Set it there
Like before you did.
What is the standard timeframe for new roles to appear
What do you mean?
I added the roles before I sent the support message and they have yet to appear
Normally it appears instantly.
It has yet to do so
So I would assume I did something wrong
Can you remove it and re-set it ?
Select the embed, set the raction and roles and stuff.
No problem at all.
So bot didnt add the reactions?
Correct
Can you delete it and re-set it?
I wonder if this is the reason
However, if the reason is because it is a different bot, there was some cross-talk
Because the Neverwinter role did appear today after I set it several months ago
Done, no results
@nocturne flax hi
Hi
I am not, I was given control of this server and the previous owner dropped premium
Oh that's why
Please see above...
Thank you

is it solved now ?
A Co-owner purchased Premium and we were able to fix the issue for now. Thank you for your support.
Your welcome 
is that possible to buy premium tier with credits now ?
You got API blacklist which cannot be removed, sorry
👍
what does it mean ? API blacklist
and why i got it
For breaking some of our rules, i don't have specific reason
which rule ?
i need to know
because i was just using daily then checking the credits
and then oups
blacklisted
i do have the right to know
or no ?
As i already told you, I don't know the exact rule you broke.
then let me contact one of the admins
they ll probably know
how can i get blacklisted , and then the bot ask me to join the server to ask fot support , then the support doesnt know what the rule i broke
doesnt make sense
I don't know exactly which rule you broke because it could be several different rules. Admins can check the same thing I checked and they'll tell you the same thing i did
it doesnt make sense sir
this means that u telling me
that i ll be blacklisted for life
while i do not know
what i did
Didn't tell you that
Blacklist are temporary
most of them
.
u said it cant be removed
When I said "cannot be removed" I meant that it cannot be removed manually by us at the moment, but after a some period of time it will be removed automatically
i got it
thank u so much
for ur time
one more question please
what is the interval of the temporary blacklist
does it take longer
because i do like changing my probot profile
and thank u in advance
it was so kind from you !
Unkown, it was given automatically by system and can't check the duration
im glad i could help
ok thanks

Hi, I added probot to a new server and I can't pull it up in the dashboard
I gave it all the permissions and I've never had this issue before so I don't know why I am now.
Hi, I can't connect a twitch account to the notifications. I get an Try again later-error for the last 4 days I tried to add one. (on multiple devices and browsers)
Is there a way to do it in Discord self or another solution?
@sage flint Hi I have an account blacklisted for no reason. Can you help me
I have a problem with the /setnick command, as soon as I do it it tells me " I couldn't update that user. Please double-check my permissions and role position. " How can I do ?
@lethal anchor
Hi, screenshot please
We have some problems with twitch notification that should be fixed soon
Give probot all permissions needed and drag the probot role above others
It already has all the permissions
Drag probots role above the others
Nothing 😞
Give me ur server via DM
Done
You got API blacklist which cannot be removed
Hi, I have a problem with the statistics in the dashboard, hasn't worked for over two weeks now
what's the reason
I got an Gateway time-out Error code 504
When attempting to sign in to access the dashboard
Just tried to update no xp channels in ProBot, but since then logins timeout to the probot dashboard and commands from the discord have the 3 bubbles going endlessly. Is the system down or does it just take a while to update changes (not even sure if the changes went through)
ah okay I get the same and it seems like the whole system might be undergoing maintenance/update/ or just down
I think it is the server host. They might be getting too many requests.
it's back up and running for me, disregard my og message
Hey so <@&675070424748654593>
I have a weird glitch, I don't know if it is common but my probot says yesterday at 10:18 PM I banned a member but I wasn't even on at 10:18 PM, and no I wasn't hacked because it says he is still in the server and the bot says the last time he joined was 4 days ago. Is this normal?
what do you mean by this
go to https://probot.io/dashboard, select your server on the left, go to leveling system and setup the text level up message in there
note that the level up message will only work with text level
can you check your server's audit log? because nothing is matching up in your message as I tried reading it
And I wasn't even on at 10:18
the audit log does not record any ban activity so I can not make sure if there's been any ban being executed
at this point, I can not tell if it's an issue or not
whats text level, again?
I'm having trouble doing the self assign roles. the page keeps crashing or freezes when i wanna do a new reaction role. and the pictures on top show how i saved the roles to be added to that message, but it hasn't been added yet
<@&424428808951824406>
umm... i just come back from outside and open my chrome.. and this happend ... huh ? can someone tell me why i got banned ?
The reward roles that I made don’t work and there’s no notification of when someone gets a new level
Hello, I have a question
Does Starboard Probot have the ability to send photos and videos to the Starboard channel?
<@&675070424748654593>
you weren't, happened to me, rate limited means too many people are trying to use the website at once, I think that's what happened.
Hi,
What happens if I warn a member?
I have a small issue with one of my servers. I had a subscription for ProBot that expired and now it looks like I can't even access the dashboard anymore. It keeps saying "This server requires setup" even though I have the bots already set.
I have a question :0 whats a starboard is it what this server has in rules the display :0

Hello
what's that Please
?
<@&675070424748654593>
Hi, i saw on 1 server where i am audit log made by probot. How i can config it to my server?
<@&675070424748654593>
If there will be any answer, pls ping me
Hi. So im trying to install the auto roll add on. everything works except the rules page shows up but they dont seem to have to accept them. soon as they leave the page they get the role. how do i make it so they have to accept them
<@&675070424748654593>
hello?
Are you talking about the discord rules Pages or you made a channel?
How can we help you?
You can go to https://probot.io/dashboard > Your server > logs module and select ones you want.
Have you got Any VPN on your phone?
Starboard is a message featuring feature.
It will feature messages in a channel which you set. Once the messages have reached a spesific amount of star emoji reaction.
to be honest i dont know someone did it for me but it has the little rule book next to it
:0 thank you
You can kick the bot and re-invite it
So its a channel?
i think so. i dont know discord very much
Your welcome 
If you want to do, access server After accepting the rules on a channel. You can do that with reaction roles.
When they get spesific amount of warns, they get muted.
where do i find that?
i thought that was auto roles
Did you turn on the message feature?
https://probot.io/dashboard > Your server > Self assignment roles
<@&675070424748654593> i have the bot installed. the embeded messages sent. it just wont assign roles when clicked
how do i make it give a cerain role?
i get a message saying no roles have been changed... <@&675070424748654593>
.....
Anyone...
did u already have it
no...i just figured out the embeded part
i cant give roles.
i click the emote and it says no roles changed <@&675070424748654593>
i also cant find the option in the self assignable roles page to choose what role to give...
getting frustrated...ive been at this an hour
after adding a reaction, there should be a + button next to it to add role
if no role shows up, move the ProBot✨ role in your server to a higher position in the list and refresh the site
you can also check out the documentation for some self-serve guides
ok now it has a role but still wont give it...
bot has all permissions and admin. embeded message is there. emote is there. role is assigned to emote. i left my server and removed all permissions from my gf account. she rejoins and it wont add the permission. even when i try it wont add it
@split needle
Nothing in the docs helped me...
<@&675070424748654593>
Wasn't able to find this in the command document, is there a way to set ProBot to automatically delete all messages sent in a certain channel after 5 seconds?
Trying to make a command channel, but if people send non-commands they don't get deleted
Any day now someone will answer us...
Almost 2 hours to install a bot lol
Da da da, da da da da da, da da da da, Da, da da da da da
@weak bough @split needle @nocturne flax <@&675070424748654593>
how do i restart all points and xp , could i have the command line @flat spire
@near canopy
@nocturne flax
<@&675070424748654593> can we get some help please
now i cant even send a message to my server...
hello
Why can't I see the statics
Dont spam pings.
Can you just write your exact problem and wait?
Sadly ProBot doesnt have that feature.
You mean /top ?
How can we help you?
that was over a 3 hour period... for one setup...dont worry i looked it up and figured it out...
Holy you have 0 patience my guy grow up
I came here with that exact same issue funny enough, but jeezus.
I have set up a reaction role for “verified” users, was wondering how to have it automatically remove the “unverified” role
<@&675070424748654593>
i would have had no problems if they didnt say 1 thing and then leave for 45 min then say one thing and leave and its always someone new. if they were going to help they should have stayed to help. its like being on hold they answer get 1 piece of info and then put you back on hold for an hour 3 times.
They have lives. They dont get paid for this. Get over it.
oh im over it its just bad service...is what it is
It truly isnt you just have no patience. Again grow up.
When someone cant use basic common sense to do simple tasks a bot was built for I wouldnt respond right away either tbh🤷♂️
Is there anyway to remove ppl who have left from the leaderboards?
i need remove the person in 1st place for one of them
Yes, vpn .there is
Sadly you can’t do that but as a advice, you can make everyone (no roles) is unverifed so they cant see the channels but if they have roles, they can.
You can reset someones xp with /reset
You need to turn off any kind of VPN.
Can you kick and re-invite the bot and try again?
already tryed multible times
tryed turn off adblock and VPN. nothing helps
Are you having the same problem with other browsers/devices?
yep
If you have Firefox, can you try with that?
If still same i will ask for the issue to higher staffs.
not installed but give me 1 minute. i tryed Edge, Chrome, Opera
oh and:
the Bot Appears on the server but got error in the picture above
What it says exactly when you enter the site, can you send a screenshot?
i record a video. Give me a minute. i try firefox first
some issue on firefox. Recording video now
this is everything what i got
Does ProBot have admin perms on the server?
Dashboard can’t see it I guess
Also you can use #1102527814420414525 for better experience
all perms but not the last one. im co-leader of the server and only dont have the last permission in the list
I guess that’s the problem
Administrator permission
on another server with same permission it works fine
i understand if the bot is not correctly working without this permission but not does the Dashboard not loads and puts out this error
I will ask for the problem.
okay. in german support is noone responding
Probot not work
<@&675070424748654593> i was in the probot site and i was banned temporailly
What was the problem?
I cant target the person because they are no longer in the discord
The P cmd isnt working for me <@&675070424748654593>
The website has been like this for months now for me. I have even used multiple devices, different networks and different browsers, clearing cookies and history, no luck.
Mine has been down for an hour now, only the Dashboard is down.
Does anyone know why it’s down?
Try now
It works fine
Temporary limit due to high traffic, wait w while and try again
Provide their ID's in the target field
example
Why can't I buy ProBot Credit?
#support-ar
Okay!
Try now, and do not ping admins for help
try now
try now
should be fixed by now
It's been up for about 30 minutes now, ty 💞
Thx 
For some reason, there are no options for choosing roles to be awarded
Drag ProBot role higher in your server settings
<@&675070424748654593> what exacty is the message i need to apply to the self assignable roles? i understand the embed but i dont understand what the message is
You have to create an embedded message then send it in the channel you want to have self assigned roles in. Then you use that section, select the message, then add the roles.
<@&675070424748654593> Can someone give me a tutorial about the Colors?
this is all I get ;-;
You can transfer with gold and diamond.
Chose a embed message that you created.
You can create roles with only numbers in name like 1, 2, 3 and set colors for them. Then you can use the command for having a color role.
Its basically a ProBot currency and you can buy premium with it, also you can customize your ProBot profile etc.
Do not mention support members
Any admin please answer
@mortal summit
Any one
.
There someone take all my credits
Danggg
I dont know howww
Anyone know how i can add embad and messages for reaction roles
<@&675070424748654593>
Is the dashboard that shows how many messages and memeber flow broken for anyone else?
here we go again 😭
holly molly what's happening to probot servers, they are sooooo slooow
hi i cant seem to access my dashboard on your site. just loads and loads
oh ok so its not just me
Hi why I can't transfer credit
Yeah same here, guys do something about it. Its too slow
whats the exp gain rate on probot
I would like help how to make your rules and make that if you say a certain word then the bot kicks you
Why does it not put in the auto message anymore
Am having issues with this, how can I fix it? <@&675070424748654593>
bump
200k members and the server is dead
Restart the Internet
There is pressure in the robot ProBot
Restart the Internet
There is pressure on the probot site
Give me a picture of this problem
There is a lot of pressure on Probot
There is pressure on the bot ProBot
Alright 👍
Ok 
Restart the Internet
There is only pressure on officials
whats the exp rate on probot
Do you mean: What level can members reach?
the leaderboard resets monthly
i think level is 100
https://probot.io/features/leveling-system
Enter here and know everything
yes
I don't know EXP sorry
Can you send a picture of your problem?
when i talk, how much xp do i get
There is nothing higher than XP. You can get 100000000000 XP and you will also be able to get more.
brother in christ
im asking u
how much xp do i get
for talking every 2 minutes
🗿
yeah I got 504 gateway timeout
We noticed that you are a premium user, for faster response go to #premium-support
Website down
everyone else having issues with probot rn?
This has been loading like this for 30 min now. What do i do?
i think probot is down rn
Yeah
I just fully transitioned my server to probot too ngl its not a good look lol
lol
It let me back in
We noticed that you are a premium user, for faster response go to #premium-support
i just rechecked its back on now
I also just bought premium 2 hours ago lmao 😭 can finally get back into what I was doing
havent bought premium yet not sure. may take me a while to do it just based of what just happened lol first 30 minutes of using it and it crashed
how to give roles access to probot dashboard
yes
504
yes
yes
There is a lot of pressure
There is pressure
There is a lot of pressure on the Probot and the site, please wait
There is pressure
<@&675070424748654593> how to give roles access to probot dashboard
and other people access to the dashboard
There are methods on YouTube
bro what kind of support is this
man said go watch a yt video 😭
Why /command not working in my case
I dont know what you want
Sorry but can you understand what you are saying?
There is pressure on the bot
Probot does play music or this feature is disabled?
There is no such thing
There was, but never mind
Almost at a ProBot premium
Or this feature was a long time ago and was deleted
maybe deleted, This bot was one stop solution for everything fancy.
This is correct 
i dont have timeout enabled for DISCORD INVITES automod but people are still getting timed out for linking the announcement channel in general chat
whats going on?
Can I know why my second account is on blacklist and when it will be removed
It's id @grave nimbus
1120645449032925184
error when adding an image for the welcome message
Welcome
Sorry for the late reply
This reason is related to your Discord account and not
Specific to Probot, please talk to the tech support team on Discord
Welcome
Sorry for the late reply
This is why for many people, this has been a problem for a long time. Please Wait
Server data is not updating any more since Jan 17, who knows what happened?
<@&675070424748654593>
I’ve had the same issue and asked about it multiple times nobody’s ever even responded to me
So probot has stopped this feature or something?
just put the link of the image instead of uploading it
Does anyone know if we can change the prefix / of the probot or not?
<@&675070424748654593>
how do i set the bot up to make automatic welcome messages when a new person joins my server?
go to the website
We noticed that you are a premium user, for faster response go to #premium-support
Go to https://probot.io/dashboard, select your server > welcomer and set it up there.
thankyou sm
You can’t change that. Its a Discord feature.

How big is your picture? And also do you still having problem?
Have you got timeout for links?
Does ProBot have permissions on your server?
Its disabled because of the YouTube politics.
They need to have administrator permission.
Every 2/5 minutes while you sending messages, the bot gives you 10 to 40 xp. So you gain some xp after sending a message and have a cooldown.
Hey. We are not responsible for your own credits. Or safety.
Also you can use #support-ar if you need help for another thing.
You can to to https://probot.io/dashboard , then to your server and embed feature.
Its not avaible rn
how do i change who can use the bots?
i need to prevent people from using them!
I will check.
OK
You can’t ban someone from using the bot but you can make some roles doesn’t able to use spesific modules special for the server. You can do that on the module page that you want.
ty

ok thanks ;-;
Trying to set up self assignable roles and it asks to "select a message" but there are no message options, can someone explain?
Its not a automatic blacklist. Probably you blacklisted because of a thing you did.

First you need to create a embed message from the embed module.
Right and how do I do that
You can to to https://probot.io/dashboard , then to your server and embed feature, you can set it up there.
I did that though. Still nothing .-.
You created an embed message?
I want to remove plaque, but what should I do?
Yeah?

the bot doesn't work
how to play song with probot in my own server
Can i make a ( prove yourself ) from probot?
I've added the probot to my server but can't see my server in the probot dashboard
<@&336913504051265537>
is there a way i can whitelist people so automod doesnt work on them?
our own announcement channel was linked to bots command and it triggered
but as seen in the picture, timeouts werent enabled for discord links
why im blacklisted?
i for some odd reason was banned temporarily from accessing the website
i was using it and next thing i know i am banned?
Hello I Want This Bot On My Server To Be Able to show those
who chat a lot and are active in voice is one channel and rank them to a role that i want can you help me? please
How to get my server Bot to say who has joined the server
open this link first https://probot.io/
after , chouse your server
and go to wlcm and goodbye
then anabel the first one and the second
I'm having the issue where Probot is above the role you want it to make a reaction role for and it won't show the roles as options or recognizethat it's higher than the other roles in the list?
It's happened to me before.
Try creating a server role like "bots" and sticking that above everything, and make sure admin perms are on for it. That's always resolved it for me
Thanks
Okay I could just be dumb, but can someone tell me how to move self assigned roles from one channel to another 
I did, but Discord won't let me rearrange roles.
Send the embed into the channel you want, change the selected embed on the role, delete the old message.
@gray canopy

