support-en

[broken tiger]

Like that

[frozen gorge]

Yeah but if I reach x8 days will I get anything or get rewarded?

[broken tiger]

D for daily

C for to see amount or give

[sage flint]

Yes, some extra credits

[broken tiger]

And v to vote for someone

and credits

How do I do it

@sage flint

[sage flint]

This is just aliases for regular commands which you can set up on the dashbaord

[frozen gorge]

Alright, thank you for your assistance.

[broken tiger]

how?

@sage flint how?

????

[sage flint]

https://probot.io/dashboard find command that you want to add alias to click edit button next to the command enter aliases to the aliases filed save changes

Hello, this is not related to any bot, this is Discord itself feature. To enable this you need to have enabled community on your server and then you should be able to enable "onboarding"

[pliant bay]

Any idea when maintenance finsh ?

[sage flint]

there is no maintenance

[pliant bay]

I cant buy premium with credit

[sage flint]

Because we have disabled credits as a possible form of payment for premium, and a message about that is displayed when you try to use credits to buy premium

[mellow osprey]

@edgy dragon

[old raven]

Hello ! probot twitch is broken??

,

?

[rigid dagger]

Hi, is there a way to make the xp tracker recognize key words so it doesn’t give xp?

[timid jewel]

we don't have this feature

[vocal quiver]

Any known issues with this error when sending an embed which was edited.

[fringe peak]

@timid jewel is it possible to use Probot for music in calls?

[timid jewel]

not possible

[dawn carbon]

it's been showing that for a while for me, but it goes through just fine usually. just check that the embed updated.

[placid kestrel]

Hello, I am wondering how role rewards remove with reward feature works. If I want a level 1-5 to have role A, and then 6+ to have role B, how would I implement that into the rewards system?

[lost oriole]

Does anyone know how to make a randomizer on probot?

For example like !Lottery than it says you get $500 dollars

[whole plaza]

I do

Auto responder

[old raven]

when I want to modify the twitch notification it gives me an error

[winter hazel]

How can you mark a channel in the welcome message? This somehow doesn't work for me

pls ping me

Here's an example that isn't marked

@sage flint

[bold heath]

how do I get support?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hey, on level 5 set the remove with higher reward option

[sage flint]

Just ask your question

[sage flint]

Technically you can do this using auto responder but you have to define each responder separately

[sage flint]

Known issue

[sage flint]

You need to get channel ID and provide it like this <#channelID> example [#support-en](/guild/224308865427046402/channel/664941916722429986/)

[placid kestrel]

Would it be kind of like

level 1 - reward: role A
level 5 - reward: role A (Remove with higher reward)
level 6 - reward: role B

[sage flint]

Yes

[winter hazel]

Ok danke

[deft vigil]

hi

There are people selling

[ruby iris]

I cant open dashboard

page just keeps loading but never loads

site might be down or something?

[native geyser]

report to @crude estuary in dms please

[native geyser]

hi, clear your cache and try again

its a discord sided issue, if it doesnt work please wait it out till they fix the problem

[deft vigil]

prv or what

[native geyser]

yes

[ruby iris]

Is it possible to change the pfp of the bot on my own server, like is there a option to pay for it or whatever

[native geyser]

yes, https://probot.io/premium -> premium tier 2 allows you to do so

[sour locust]

<@&424428808951824406> [English] Hi, I'm trying to add twitch to my channel but keeps saying try later and wont save the changes ?

[split needle]

known issue with it

[sour locust]

Okay, thanks for the update.

[minor frigate]

Hello

I am having a problem with probot on my server I just started

I am trying to /setnick

For a new nickname

[native geyser]

give the bot required perms + move its role above other roles

[minor frigate]

I did

[native geyser]

might be a discord bug with the role order then, re-do it please

[minor frigate]

I think it is I’ll retry

Can’t seem to drag the role above the others

Ok

[native geyser]

does the bot have manage nickname permission?

[minor frigate]

Yes it still won’t do it

[native geyser]

these said reasons are the only reasons why it won't work

[astral wharf]

<@&675070424748654593>
How do I make it so that when someone levels up, the message has the user's name and the level it climbed up to?

[native geyser]

unless there is a discord issue or you haven't set it up properly it should work

[native geyser]

the variables are mentioned in leveling system module

[astral wharf]

They arent there for some reason

[native geyser]

[user]
[oldLevel]
[level]

[astral wharf]

Thanks

[nocturne flax]

<@&675070424748654593> I have a bit of a weird question, but i am trying to make a discord bot, and wanted to know if anyone could tell me/help me figure out how to make it scalable to multiple servers. currently its working in a server that i made, but not sure how to get it to work in multiple other servers. Thanks.

[native geyser]

probot itself related questions only plesae

[nocturne flax]

ah

is there someone specific i could ask?

[native geyser]

no, sorry

[nocturne flax]

dang

okay np, thanks tho

[native geyser]

np

[minor frigate]

There must be a discord issue then because from my screenshots it should show that it’s set up properly

[olive vortex]

Why I'm in black list

Please help me

[slim moss]

me . too

it is happened with me

[lucid parcel]

Hii

Sorry to bother, but I have a problem that I can't find a solution anywhere.

The page has been down for a week, I have not been able to create automatic responses and on my server we have a New Year's event, the users are upset and we cannot find a solution

[winter hazel]

and then how to do it with a link button

[sage flint]

this is a hyperlink which can be made just by providing link like this [text](link) example [ProBot website](https://probot.io/)

[sage flint]

Hello, any errors appear when you clicking on the Add Response button?

[lucid parcel]

My server has been running for a couple of years now and we have a lot of automatic responses but for some reason it comes out that way

[sage flint]

Auto responses work on the server and only disappeared from the panel or did they stop working on the server too?

[lucid parcel]

Not only that

[sage flint]

You got API blacklist which cannot be removed, sorry.

[lucid parcel]

No, on the server they all work but it doesn't let you create new ones, it just keeps loading and doesn't show the animation or anything 🥹😭

[sage flint]

Try on another browser, for example google chrome, I use it and it works fine

[olive vortex]

Sir, I was just collecting every day and suddenly it got blacklisted

Is there any solution for my problem please?

[sage flint]

Sorry, cant do anything about that

[lucid parcel]

I think my moderators have already tried using it from Google Chrome and it doesn't work

[sage flint]

may i get invite to your server via DM?

[lucid parcel]

We have been like this for a week and every day we try everything

[lucid parcel]

Of course yes, as long as that helps us with this error that has my users upset 😭

[winter hazel]

Ok, it doesn't work for me, I have it in an embedded message

[sage flint]

May i get screenshot?

[winter hazel]

Now it works, thanks

[sage flint]

[wooden spear]

I need help here

[nocturne flax]

<@&675070424748654593> how do i give credits to Another player

[worn burrow]

Are we going to get an update on when the dashboard begins to show stats properly? <@&424428808951824406>

#support-en Its showing no stats, flows. Nothing and hasnt since 12/10. Reinstalled 3 times, checked here. We have any update?

@gloomy lion Are you able to help?

[glass saffron]

Hi guys, anybody knows how to set the Probot so that it only counts the exp when chatting on main channel, not chat voice? I cannot seem to find it

there's only option to exclude main channel, not chat voice channel

[wooden fox]

Hi everyone. I'm trying to setup the Twitch alert, but when I click "save" it says "Try later". It have been days that I try to do it... I also tried embedded message, without format, without link, giving full permissions to probot in the target channel. No clue what to do more

[bronze goblet]

did you try to change stream.link with your twitch stream link?

[native cosmos]

How to reset everyone's rank to 0

@timid jewel

[bronze goblet]

/reset type:Text target:@@everyone

[timid jewel]

use the '/reset' command, specify the type, and set the target to '@everyone'.

[jade cairn]

I am unable to access the dashboard. It has been like this for a while, even after closing down the tab and pc.

[untold arch]

Hello, does it still not loading?

[jade cairn]

Working now! 😃

[untold arch]

alright have a good one

[jade cairn]

Ty!

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[wooden fox]

I also removed the stream link

[cursive seal]

The Pro Bot Automod is preventing our community mods from posting links to other channels in channel, I have added the role to "Ignored Roles" and went through and added the role to ignore on each rule and still it is blocking them from posting a link to another channel. I am unsure what we can do at this point, can anyone advise please?

[wooden spear]

bot lagging?

[tall grail]

dashboard's not working?

i can't login with discord on probot site, once i click login and authorize discord, it just gives a gateway-timeout error

[solid frigate]

i was coming to ask about this. was editing the embeds and it wouldnt save the changes and when i refresh it goes to the spinning loading circle of doom

[runic zenith]

why am i blacklisted

[valid panther]

helppppp

helppppppp[p

TF IS THAT STAFF TEAM

CANT HELP

help

[trim wren]

Is there somewhere I can send a report of bot misuse?

[tawny patrol]

Any ideas why I am getting an Internal Error when trying to Edit a sent message via dashboard?

[cursive seal]

Any help with this please support? 🙏

[nocturne flax]

Any help with this please support?

[bronze goblet]

no i mean try add your link

[wooden fox]

Yep, neither

[kind mango]

Me and my friend are trying to set up some AutoMod settings and stuff, in a new server, and have it block bad words, but it doesn't seem to be working. Any one able to help? .p.

[kind mango]

nevermind, got it 👍

[main dawn]

Hey, I have auto roles on my dc server and if people join they dont get that role why is that?

[severe ivy]

برو بوت خربان ولا وش

[untold arch]

#support-ar

[untold arch]

We have some issues regarding twitch notification and devs are working on it

[untold arch]

Make sure that the roles does not contain any administration permission and drag the probot role over the others

[untold arch]

Hi,Is it still facing you?

[shy otter]

Any one help mee... Need casino slot win method

[untold arch]

does the bot still have access to the channel where the message is located?

[tawny patrol]

Yes, I couldn't figure out what was wrong so I tried to send the message as a new message instead of editing an old message and it sent just fine.
But now I can only edit the new message, the old message disappeared from the edit list.

[zenith urchin]

how i make probot a level channel?

[shy otter]

Any one help mee... Need casino slot win method Or bot

[nocturne flax]

Hello

I am banned to access the probot website by owner why?

<@&675070424748654593> please help me out..

[crystal thicket]

Need help

[inland snow]

I need help

When i try to add the bot to a server, This happens :

<@&675070424748654593>

Full screen shot :

[hushed wren]

I need help

How to do I get it to welcome people

[warped wigeon]

I have this problem too

[normal gorge]

same... the bot panel isnt loading... no messages in the console. Tried on different browsers... The Problem isnt on my my side <@&675070424748654593>

[dim breach]

not sure but i do know CF does have alot of fail over issues since a week or 2

30 of my core buseniss had CF problems

[normal gorge]

Panel isnt loading again <@&675070424748654593>

[warped portal]

@untold arch

There’s way to pay credit?

Because there’s an issue when someone trying to pay credit

[untold arch]

!level

[lean badger]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[untold arch]

@nocturne flax @sarxvy are you still facing the same issue?

[untold arch]

@inland snow

[nocturne flax]

Nope it's sorted now. Automatically

[untold arch]

!welcome

[lean badger]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[untold arch]

What's the issue? Like are you getting any error messages?

[wooden fox]

Ah damn. Thank you

[paper glacier]

why rank not count

[mortal summit]

Please do not mention random support members.
I am not authoritative to help in the English support channel. @shell socket

<@&675070424748654593>

Please keep chit-chat out of support channels. -> #chat-en

[fading marlin]

<@&424428808951824406>

[obsidian veldt]

Hi. I have made whitelist for URL automod, but it still blocks them :(

in the server audit log, it states "https://" which is pretty strange

[polar hawk]

hey, can someone help? i setup leveling system, and i put role reward in level 1, so i test using my alt account and hit level 1 but it dont give role reward

[open mulch]

i notice there is a point system in the commands. not levels, but points.
Is there a way to set up an automatic point system?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[obsidian veldt]

already several hours and no reply... is this normal?

[distant jetty]

I'm currently setting up my leveling system and not all of the roles are showing up as options... I tried re-making roles again but it refuses to show them in the setup... Please someone help me I'm going insane trying to fix it 🙃

[misty pumice]

@near canopy

[inland snow]

yes

[soft talon]

Yo

Can anyone help me rq

[split needle]

white listed urls most likely will not work as wanted until we come up with a new regex to allow that

I have no idea what are you talking about
you may ask in #support-ar instead for better understanding

[split needle]

make sure the level requirements you set are not for both voice and text. if you want the reward for only text or voice, simply set the other one to 0

[split needle]

it is pretty normal for the time of year end/new year

[split needle]

make sure the ProBot✨ role is higher than the roles you want to set, then refresh the site to update the changes made on the server

[split needle]

temporary limited access to avoid overload due to potential ddos attack
and do not mention individual staffs for support, especially those from other languages

[split needle]

gain credits from /daily or from voting on discordbotlist.com
next time try to read channel name first before pinging the support role

[gloomy sparrow]

Is there anyway I could make a backup of my server settings? Would there ever be a need?

[split needle]

by now there's no way to make a backup of the settings on the dashboard
you can always suggest it as a feature in #573053418017521664

[ocean sleet]

soooo

@near canopy

these guys are using your bot in there scam

we got contacted in a ethical hacking discord where we mainly just do scripting and studying together some guy came in asking for help i joined the server he invited me to and the admins in there are trying to now scam me after i pretended to be a kid

[slim axle]

how to spawn pro bot in my server?

[ocean sleet]

this is what he sent us

[slim axle]

pro bot has on my server, but if i want a play music he doesnt respon

[split needle]

we can not really do anything in these kind of situations. you can however report the user to trust and safety with the report message feature, select something else and find scam or fraud
and also do not mention individual staffs for help, you just mentioned one that does not know english to begin with

[split needle]

music feature has been removed for a year

[wicked panther]

Hello
i want membership perks

[lofty shuttle]

I want to reset the level of all members in my server, but, the command "/reset invites all" doesn't work. What should I do now?

[lofty shuttle]

giúp tôi với

[nocturne flax]

Yo

Anyone

How do I add probot to a group chat (not a server)

[distant jetty]

I didn't realize it was higher up in the list in discord, thanks! Saved me a lot of headaches ^^

[split needle]

fill in the type parameter with 'text' or 'voice' instead since 'invites' is not available for free bot

[split needle]

not possible as the bot is not made for group chat nor does the app want it to

[lofty shuttle]

Tks

[obsidian veldt]

Thank you for info

[autumn summit]

need support

[nocturne flax]

@untold arch facing that ban issue again 😑

[near gazelle]

the bot is down

nvm it's back up

[versed pendant]

The dashboard isn't loading

[normal bloom]

it wont let me log in

well that explains it

[silent sable]

<@&675070424748654593> pretty sure i caused this outage

[versed pendant]

same

[silent sable]

i was deleting like 120 reaction roles because they went premium and then i pressed save and it spun in a circle for a minute and then wasnt responding and so i reloaded and it wasnt loading anything

that was like 15-20 mins ago

[nocturne flax]

is thebot down?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[lean goblet]

what is this error?

[ornate blaze]

i can't acces probot panel

[jovial terrace]

same

[nocturne flax]

How do I make reaction role buttons

[raven python]

is anyone elses dashboard just not loading ?

[unborn forum]

looks like the dashboard is dead for a lot of people

[strong sphinx]

I cannot access anything

[raven python]

mine loaded for a second then kicked me out halfway through

[vocal scarab]

my dashboard is having trouble connecting to discord, idk if thats discord side or probot

[orchid hawk]

Hello, is it normal that Embed are getting worse and worse? 🫣
Like the old version of it was really cool and practical but since the new presentation, it's a nightmare. And the lastest version (tested today) is lagging as hell, I put one letter and it takes a few second to get on screen... Any solution?

[atomic wing]

Dashboard dead.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[hardy oar]

yeah dashboard died

[wise zenith]

hey how i can add whitelist links to automod?

[plucky timber]

hello, when i try to upload a photo to the welcome message it won't work

[wicked tulip]

hey

the price of premium tier 2 payements credits ?

[fossil locust]

Is probot dashboard is down right now? Its not loading up for me

[jagged solar]

what is colors?

[cinder violet]

Hi, i just got banned from the website when i was helping a friend setting up a server. Anyone who can help me or explain what ive done wrong?
(update: somehow i just got unbanned)

[restive iris]

I got banned too like 5 minutes ago

[hazy flax]

ih

Please help

<@&675070424748654593>

[timid jewel]

you're not banned, CloudFlare just limit you for a while due to high traffic on the website. Wait a while and try again

[timid jewel]

@restive iris

[timid jewel]

how can I help you today?

[restive iris]

Thank you

[cinder violet]

thank u

[night nebula]

@timid jewel
hello dear!
when i using /credits commands, Probot show text You are blacklisted...

Why?
How can fix it?? pls i very need

[solar stag]

Same

[wicked tulip]

hey
the price of premium tier 2 payements credits ?

[hushed slate]

Good morning.... is there a list of common commands for welcome messages? I'd like to add some line breaks in the message being sent, Thank YOU!

[hushed slate]

I found this list of variables, but it doesn't contain any line breaks or spacing. Is it possible? https://docs.probot.io/docs/getting-started/variables

TIA

[stiff steppe]

when i make a self assignable roles thing, how do i add the role i made in question

[old karma]

How do I block links from being sent? <@&675070424748654593>

[wary raptor]

.

[haughty dagger]

<@&675070424748654593> It says that I can't transfer credits from a new account. When can I transfer?

[sage flint]

You can’t but premium via credits
Only available payment methods are credit cart and PayPal

[sage flint]

After a month

[sage flint]

In the automod enable links rule

[haughty dagger]

Ok thanks

[sage flint]

You’re welcome

[sage flint]

Hey, you can just press shift and enter to make a line breaks

[undone owl]

sooo

I need help

Wtf is this??

[sage flint]

Goodbye message or someone with permissions to dashboard send a embed message

[fast oyster]

How to when u say something the bots replys you with another thing
Example:
Me: I love my mom
ProBot replying for ur message: I also love my mom

[patent nest]

Okay, I’ve searched the server to try and find an answer, but I can’t seem to get an answer to this specific one. I’m having an issue where the /rank command is giving me the “This command is not enabled” error, but I don’t know where to go to enable it within the dashboard. All perms within the server are on for the correct roles and channels. Even I as an admin cannot use the command within the channel.

This command works in our public bot command channel, however it’s not working in our private admin bot command channel.

I’ve also tried using the overrides within the webhooks portion of discord to no avail.

[fast oyster]

Kick the bot and bring him agay

Again

[native geyser]

dashboard -> select your server -> auto responder module

[fast oyster]

Thanks

[native geyser]

dashboard -> leveling system module -> edit rank command -> enabled/disabled channels

[patent nest]

Ah-ha! I feel like an idiot, thank you so much 🤦‍♀️

[native geyser]

yw yw

[sage flint]

Hey, unfortunately we cannot remove your blacklist

[hushed slate]

Thank you! So I discovered the issues is with the app and not the website. The website the message looks like it does in ProBot with line breaks. On the app, it just runs on.

[spice trout]

hi everybody my dashboard is not loading

i already restarted my pc

[daring brook]

I just received a Cloudflare 504 message, I am pretty sure this is related to that but I'm sure the support team is working on it

[teal kindle]

Working again for me

[compact dock]

Guys pls how can I make stage in server

When I press create it doesn't work

[old karma]

open in another browser or incognito mode

[vocal scarab]

is anyone else having trouble with reaction roles?

[prime glade]

How add levels to my server

[halcyon loom]

How can I disable these messages as a user? I’m not the owner, and they have them enabled

[nocturne flax]

how do u mention a user (not myself who wrote it, someone else)
making use of the autoreply function eg: hi goober, the bot then replies making mention of a user i want it to

[spice trout]

Yes thank you, 10 minutes later it started working again and I did not have to use that. The problem was I spammed the save button, but still thank you.

[sage flint]

Hey, try now

[sage flint]

Hello, try now

[sage flint]

Hi, only ProBot related things here

[spice trout]

It was already working yesterday

[sage flint]

[sage flint]

Hello, how may I help you with this?

[sage flint]

Hello, what exactly you mean by that?

[sage flint]

Hi, unfortunately you can’t

[spiral birch]

Hello how do I do a welcome message

[sage flint]

Hello, unfortunately it is not possible. Bot can only mention user who wrote the message

[feral cargo]

I got banned

Idk why

[sage flint]

Hello, here’s quick guide

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 1MB in size so that the bot can send them.

[feral cargo]

Oh thanks

Thats what happened

Its still there

Please help me

[sage flint]

Wait a while and try again

This is just a limit due to high traffic on the website

[feral cargo]

Thank you so much

[granite dew]

Why are the roles not showing?

[sage flint]

Drag ProBot role to the top of the role list in your server settings and then refresh the website

[granite dew]

oh i see

thankss buddy

[sage flint]

You’re welcome

[wind kettle]

some random dude just joined my server and created channels using probot

[sage flint]

This is not possible, ProBot does not have any function to make channels except temporary voice channels, but to make it work you need to enable and configure this function by yourself

[wind kettle]

well

[wind kettle]

what is this then?

temp channels are activated but this person shouldn't be able to do it

[sage flint]

The temporary voice channel I wrote about, you can recognize it by the name of the channel and its settings. Check your configuration and permissions since you say this person should not have access to it

[wind kettle]

.

[final leaf]

do I need to be the server owner in order to see servers on my dashboard? am trying to set up react roles as an admin and it wont show up

[native geyser]

you need "administrator" permission turned on for one of your roles

[sage flint]

This command does not actually creates a channel, this is only for managing temp channels config via commands instead via dashboard. Users can create a temp channel just by joining to the special voice channel

[wind kettle]

How did they create the voice although they were a member?

[sage flint]

I don't know your permission settings on your server sir

[hazy flax]

ih

Why is the robot not working?

@sage flint

[sage flint]

Use only one support channel pls #support-ar

[hazy flax]

But these are Arabs

[pearl dock]

Why i got black list ?

[quiet dirge]

I can't seem to be able to choose a message and it completly blocks me.

Even when I chose an Embed message.

[quiet dirge]

<@&675070424748654593>

[sage flint]

Did you send that embed message?

[sage flint]

Hello, we have removed your blacklist

[quiet dirge]

Ho I thought I was able to do everything in one go for the roles.

[pearl dock]

Thank you very much 🙏🏻

[daring brook]

Ty

[wind kettle]

Moderators are only ”staff” and ”admin”

All others in temp are default

The ”everyone” doesn’t have any permissions

[nocturne flax]

Is dashboard ded?

[wind kettle]

Yet again yes

[nocturne flax]

Ah rip

Whats the average response time would you say?

[opaque osprey]

So uh, dashboard down again?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Yeps

[opaque osprey]

Idk if it's just my luck but I think everytime I go to use it, it's down.

[wild bronze]

is probot down worldwide ?

[opaque osprey]

Does anyone know with the levelling system if the text and voice is an AND/ situation? So for example, will my members have to gain the time for both things to acheive the level or a mixture that meets inbetween?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[limpid relic]

hey

my friend told me i can set roles that you get or the amount of time you spend in a vc

is that true?

[nocturne flax]

RIGHT? This has happened to me twice in the last week

[flat blade]

Hello i have a huge problem with probot, its i can't use ana moderation command

[flat blade]

<@&675070424748654593>

[silver cove]

I clicked on the embedded message I posted and he showed an interaction error

<@&675070424748654593>

[livid niche]

How to reset the level of all users on the server?

[nocturne flax]

The site keeps telling me to turn off my Proxy or VPN even though I have neither activated

[random yew]

Good morning, is anyone else having issues with the embed messages not allowing upload of images?

[raven heron]

why level system not working

[amber pivot]

how to bring back Automod Probot i just deleted it and i wanna know how to bring it back

[dire fractal]

hey im new to using this bot and i got an error code 1015 and it says i have been temp band frome accesing the website i dont know what happen lamo <@&675070424748654593>

[nocturne flax]

Yo

Can someone tell me how to fix my Probot?

Since whenever I try to use the command /Clear, it clears only the users and not the bots messages like tupperbox

[trim vortex]

Hi there. I'm trying to get levelling roles to work in my server. I set my level to level 10, which should give me a role, but no role is assigned to me. The feature is turned on, the role exists and is assigned to the level. What am I doing wrong? <@&675070424748654593>

[verbal fable]

<@&675070424748654593>
Sorry for mentioning;
The website won't let me auto mode the Citizen role, which is a normal member role and it says that role citizen is a higher role than the bot's role, which is Mafia(a manager role).
Please fix this problem and if you did; I would be happy if you mention me.

[sage flint]

ProBot ✨ role should be that one on the top of the list, no any other role for bots or something

[sage flint]

Hello, first check bot permissions and roles ordering. ProBot ✨ role should be above all your leveling reward roles

[sage flint]

Make sure that these messages are not older their 14 days and you don’t use any filter

[verbal fable]

But the role has every access for a server

[sage flint]

Hi, this is just a CloudFlare limit due to high traffic on the website, wait a while and try again

[sage flint]

Doesn’t matter

[verbal fable]

Ok, thanks a ton!

[nocturne flax]

So how do I remove it?

[sage flint]

https://probot.io/dashboard/ choose your server automod

[sage flint]

Filters are here, just don’t use them

And bot should remove all the messages

If they are not older then 14 days of course

[nocturne flax]

Well it was there since 20th of December...

[sage flint]

Make sure that bot have all the necessary permissions and it’s role (ProBot ✨) is above the level reward roles in the server roles settings

[nocturne flax]

It have perms to manage texts🤷

[sage flint]

So it is already too late to delete them using bot. Discord have strange limits for bots which not allow them to delete messages that were send more then 14 days ago. Permission doesn’t matter, that’s just discord itself restrictions and we can’t do anything about that

[nocturne flax]

Alright ty

[sage flint]

Hello, make sure that the image have not more then 1MB size

[sage flint]

Use the /reset command with @everyone as target

[sage flint]

Make sure they the bot have all the necessary permissions and it’s role (ProBot ✨) is on the top of the role list in the server settings

[verbal fable]

Sorry but, umm... It doesn't changed at all

[sage flint]

Refresh the website

[signal kayak]

Hello, is there a variable to retrieve the user's trigger message from the autoresponder?

[trim vortex]

ProBot is at the top of my roles list, and it has the permission to assign roles.

[raven heron]

it works now

[random yew]

Is this a new change?

[sage flint]

Hey, unfortunately not

[sage flint]

Hosting provider decreased their limit

[sage flint]

Can you bring me a screenshot of your leveling setup?

[verbal fable]

I refreshed so many time, I closed the tabs and searched again but nothing happened, it's still the same

[lament onyx]

hey there
am i the only one ?

[nocturne flax]

The Breakening: A Dashboard Tale

When Profile Is Being Fix?

[final quest]

how does levelling work? m trying to level up in a server but looks like xp is same even after chatting

[wet crescent]

I can't transfer why I have a premium <@&675070424748654593>

[timid jewel]

Hi, sending a text message every 2-5 minutes will earn you XP ranging from 10 to 40 each time. After sending a message and gaining XP, there will be a cooldown of about 2 minutes. Regardless of the number of messages you send during this cooldown, XP will only be counted after it ends and will continue.

For voice, earning XP of 10 is fixed and occurs approximately every 2-5 minutes. This amount may be subject to change as I calculated it a while ago. You can simply remain in a voice channel, and regardless of your voice activity, XP will still be counted after the cooldown period.

[timid jewel]

Could you please try again?

[timid jewel]

There are no issues with the /profile command, Could you please let me know what's going on from your end?

[soft perch]

@timid jewel

whyican'ttraansferrr

[lone hare]

I cant go on dashboard

[livid niche]

thank

[sage flint]

I mean the setup from the bot dashboard

Not role settings in your server

[trim vortex]

Oh, sorry.

[sage flint]

Looks fine, and the bot still doesn't give the roles?

And do you reach the required level by being active or do you set it with a command?

Cuz bot will not give you a role when you get required level using a commands

You need to gain it by being active

[trim vortex]

Oh.

I was assinging them through a command.

Sorry about that, and thank you for your help.

[vast sorrel]

Hello everyone is Probot having issues for anyone else

[final quest]

Ty

[peak pebble]

hi

i need know where i can get coupon code for premium

@vast sorrel

[timid jewel]

Unfortunately, we don't have any coupons at the moment.

[nocturne flax]

What is the features of the prime version?

[timid jewel]

https://probot.io/premium

[amber pivot]

how to bring back automod probot

[fallen shadow]

Any way to disable voice ranking here or completely remove it?

[timid jewel]

The /top command includes both text and voice rankings, You can view only the text top by typing /top type:text, and the same goes for voice.

[vast sorrel]

Why did you ping me

[golden badger]

Hi, how do i make the bot set roles for everyone?

So that if someone new joins my server, he´ll automaticly get a role

[vast sorrel]

it's in auto roles

[timid jewel]

1. Visit https://probot.io/dashboard.
2. Choose your server from the left-hand menu.
3. Navigate to the Auto Role module and add the roles there.
4. Ensure that the ProBot✨role is higher in hierarchy than other roles in your server.
5. If your server has a membership screen enabled, the bot will wait until the user passes it before assigning them the roles.

[golden badger]

alright, will do! Thank you

[solid lintel]

Hi, i am trying to setup leveling system in my server, done all the roles and requirements however when i reach rank 1 it does not give me my role? the bot is at the very top on the permissions roles system

[urban raptor]

The owner of a server needs me to be able to see the Probot dashboard of the server. What does the owner have to do to have me be able to view and change things in the Probot website dashboard?

[native geyser]

hi, make sure you've reached both of the target levels

[native geyser]

admin permission is required

[solid lintel]

thanks ruru, it is a voice only role, text level 0 voice level 1, i get voice 1 but doesn't provide the role

[native geyser]

i see, sending a message and gaining text xp (not level only xp) is still required to make the bot update stats and give required roles

[patent bolt]

i need an admin i found a vulnerability on the website

[urban raptor]

As in the last perm option on a role?

[urban raptor]

Administrator perm?

[native geyser]

explain please

[native geyser]

yes

[patent bolt]

I found leaked data on the site

[native geyser]

how so

[patent bolt]

i can send photos

or you want it dm

[native geyser]

do so in dms please

[solid lintel]

Ruru, so i just reset all the xp for the server and we got text only roles and voice only roles, is they a reason the /rank looks like this saying i am max xp allready?

[runic zenith]

why am i blacklisted

[native geyser]

thats what level 0 looks like

[native geyser]

hi, you were automaticaly blacklisted by the api itself

[solid lintel]

okay cheers so even if my voice role is text level 0 and voice level 1 you still need text level 1 for it to assign you a role?

[native geyser]

no need for levels, you just need to earn any amount of text xp to make the bot update stats

and assign roles

[solid lintel]

ohh okay thanks so you need some form of text xp to be able to give them a role

[native geyser]

correct

[solid lintel]

spot on cheers

[native geyser]

you're welcome, have a good one ^^

cloudflare, should go away in about 5-10 minutes

do not refresh the page just wait

[marsh skiff]

hey guys the dashboard isn't responding

just does this for eternity

i've ctrl+f5'd, switch browsers and nothing?

<@&675070424748654593>

[sturdy slate]

having the same issue, had to wait 10 minutes after joining before I could send a message 😅

dashboard button on the homepage doesn't load either

[runic zenith]

which is... why

am just trying to get my account back working

if that is even possible

[marsh skiff]

all support staff either afk or dnd

might cry 😢

[hybrid belfry]

How to change probot's prefix back to ,,?"

[split needle]

close the site and try to access it later after about 15 minutes. do not try to continuously refresh the site in the mean time
if you still can not access the site, then try with a vpn

@sturdy slate ^

[split needle]

your account will still be able to use all other commands and feature from probot except credit related commands/features

[marsh skiff]

👍

[sturdy slate]

seems to be up for me now, thanks

[split needle]

we have removed prefix, and it was never the questionmark

[marsh skiff]

bruh

community mod

provide the cloudflare status link

theyve got scheduled maintenance

[runic zenith]

is there any way to know what i have done to get blacklisted

[split needle]

it's only for specific region as I just checked

[hybrid belfry]

I remember you could change prefixes for commands

[marsh skiff]

Still, probot could be hosted there

[split needle]

it's likely a false blacklist by the api, none of us know the detail

[split needle]

we have removed it

[hybrid belfry]

why

[runic zenith]

so.. no way to reverse it

[split needle]

it's not really the issue since not all users are unable to access the site

[split needle]

those who responsible may be able to remove it if it really is a false blacklist, just need to wait for a while

[marsh skiff]

It actually does affect others, it affects particular regions

their website:

🟢 In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 05, 2024 - 14:00 UTC
⚠️ Scheduled - We will be performing scheduled maintenance in RIC (Richmond) datacenter on 2024-01-05 between 14:00 and 20:00 UTC.

anddddd then:
Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.

[split needle]

I have read it, you don't need to quote it here

[marsh skiff]

well its more for other people tbh

[runic zenith]

ok i will ask here again later thank you

[marsh skiff]

incase they wanna know theres something atleast going on which prevents them from spamming you guys

[split needle]

people who get affected are not just from the RIC region

my region is being rerouted on cloudflare but I can still access the site normally on my end

[river gorge]

<@&336913504051265537> His sister made Jem Bropot

[crude oriole]

hello

[timid jewel]

hey how can I help you today

[crude oriole]

Embed message how to send to me

room

[timid jewel]

https://docs.probot.io/docs/modules/embed

[ember inlet]

How long does it normally take for me to access the premium features?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[keen ingot]

probot has been acting up lately in the sense that it doesn't give out xp anymore despite the xp channels being quite active and now probot doesn't respond to commands at all

[wind orchid]

Hello there!
Probot doesn't remove lower level roles after being promoted. It applies both roles despite the fact 'remove with higher level' option selected, what should be done?

[wind orchid]

<@&675070424748654593>

[urban raptor]

The updates on the auto mod with probot dint seem to work. Even when we update the list of whitelisted things, (posting an invite in a channel) it will still block it. How do we fix Probot to properly work again

[urban raptor]

While the dashboard says invites are allowed in a channel for example, people still can't send them

[vale glacier]

Trying to update the Twitch Notifications and it isn't letting me save changes. it say try later

[surreal aurora]

Hi! I need some help with changing the bot's prefix, if it's still possible.

[mint oxide]

hey i need help on my server because too many things arent working but i dont know why. first thing is that mute command doesnt work with probot like someone get the role but can still text and second thing is that members can make events but i didnt gave that permission pls help me

[nocturne flax]

for automod are the disabled roles the ones that the automod applies to or are they the excluded ones?

[mint oxide]

uhm i dont know

probot isnt working at all

lock doesnt work

i really need help pls help me

[zinc pecan]

Hello, I have been added to a server I am setting up and I am unable to see that server in my Probot dashboard - the person who owns the server added me as an admin and is paying for Premium. What can I do to refresh my dashboard or make room for their discord? I am a free account user.

[river garnet]

Hi if you allow the welcomes then if anyone joins should it say welcome as it isn't working

[crimson nacelle]

I seem to have lost my bot and get caught in an infinite authorization loop on the dashboard
Authorize -> back to this -> repeat

[nocturne flax]

I can't claim anything. And I don't have any proxies or VPNs turned on

[peak jackal]

Hello guys!

I'm the admin of a server and the premium feature of ProBot just expired and all features stopped

How can we renew it please?

<@&336913504051265537>

[timid jewel]

Renewal of premium is exclusively available to the owner only. Visit Subscriptions for more details.

[timid jewel]

Please attempt to change the name of any channel, then reload the page to see if the issue persists. If the problem persists, kindly remove ProBot from the server and re-invite it using the following link: https://probot.io/invite
This should resolve the issue.

[timid jewel]

ensure that your role is having administrator permission

[peak jackal]

Got it, thank you

[crimson nacelle]

It's actually not even in my server anymore. It vanished.

I tried renaming a channel and inviting again, no luck

[timid jewel]

Settings
Each detection option features a Settings option, indicated by a gear icon ⚙️. Clicking on this option will reveal a range of settings that you can adjust to optimize the use of ProBot Automod for your server.

Disabled Channels: Channels that will be exempt from the detection options.

Disabled Roles: Roles that will be exempt from the detection options.

For more details, visit: AutoMod Docs
I apologize for the delay in responding to your message, Thank you for your patience, I appreciate your understanding.

[timid jewel]

Could you please provide your server ID and link in a private message? I'll forward it to our developers to investigate the issue.

[timid jewel]

Please try changing your welcomer channel, Ensure that the welcome image is under 3MB, and your welcome message is not more than 2,000 characters.

[river garnet]

Probably the picture thanks!

[timid jewel]

There is no longer a customizable prefix. Consider using slash commands (e.g., '/'), as they are designed to eliminate the need for a prefix and cannot be changed

[timid jewel]

Glad I could assist!

[wind orchid]

Hey @timid jewel sorry for ping! If you could check my question as well please, I would appreciate it!

[unborn moat]

<@&675070424748654593> can anyone help me get something like this up & running?

[turbid turret]

Hi can someone help me as my text rank isn't increasing since 2 days even tho I'm actively sending texts but probot is counting none <@&675070424748654593>

[nocturne flax]

<@&675070424748654593> The site's reward system isn't working

[nocturne flax]

@timid jewel can you please check your dms?

@mortal summit dms

[mortal summit]

Do not ping/message helpers for support.

[rugged lotus]

DiscordRESTError [50035]: Invalid Form Body
embeds.0.description: This field is required
????

how to solve this

i cant send embeds to my server

[rugged lotus]

can u help me

[peak mason]

I wanted to add a Twitch notification Thing but it Always says try again later for 3 days now what can i do

<@&675070424748654593>

[nocturne flax]

Help needed

[split needle]

switch to embed and add something to the description, then save changes and switch back to message and try to send the message again

[split needle]

nothing you can do by now. developers have been informed about it

[split needle]

for daily, wait for a day and try again
for voting, check if you received any dms from the bot if you have received credits or a notice instead. most likely voting rewards have been disabled temporary

[peak mason]

K didnt saw it

[split needle]

try with remembering your current xp amounts, reset your levels and add the xp back and see if it work from there

[split needle]

get the channels' id numbers and use as <#id> in bot's messages
to get the ids, type on chat backslash \ following with a channel mention
example: \#support-en -> [#support-en](/guild/224308865427046402/channel/664941916722429986/)

[split needle]

you may need to make some changes to the level requirements since I don't think it's working correctly as you wanted there

[nocturne flax]

How do I add a image to the welcome page in my server

<@&675070424748654593>

[nocturne flax]

Neither are working currently. And I've asked other people to check if they were able to claim these rewards, and it seemed fine to them.
Mine's been like this for over a week

[spark meteor]

Greetings everyone, I'm using ProBot in my server for it's many beautiful modules but somehow "Starboard" has stopped working. I set up everything correctly and made it worked one time when I first set it up but now, no response. The channel for the starboard is set up. Limit of stars is 7 (I've tried to set up different limits like lower or higher and react to post again but still no response from the bot). Self react is also closed. No roles selected so everyone can trigger the bot. Can some one give me a hand for this situation? I couldn't fix it for a while and now I left my hands open for the support 😭 . <@&675070424748654593>

[deft dew]

i got this @lethal anchor @timid jewel

[deft dew]

@timid jewel

[hazy flax]

ih

[arctic blade]

I've had this bug for a while (more than a month), it stopped registering new messages since 2023-12-09 <@&675070424748654593>

[hidden glade]

<@&675070424748654593> Hey support, somehow the bot is not rewarding members with voice-only level roles. I've checked if ProBot have all necessary permissions as well as its role (ProBot ✨) is above level reward roles. Does their text-xp have to move? is there a command to manually refresh rewards?

[nocturne flax]

@cyan flare
Hello, how long has it been since my Probot has a problem and it is bugged, it does not follow the commands I set for it in the field of ugly words, and the previous commands (time and special words) work. You can check it

[ocean tendon]

Hello English support there's servers selling credits and other stuff using credit as a money

<@&675070424748654593>

[void furnace]

<@&675070424748654593> Hello, when I try to enable twitch notifications and try to save, an error saying Try Again Later occurs even though the required fields should be filled

[river garnet]

Hi when I try to auto role it doesn't allow and say the chosen role is above the bots role is higher

[ocean tendon]

@river garnet u gotta put the probot role higher than all other roles

[hardy ingot]

<@&675070424748654593> Hello, when i try to see how much credits do i have, i always find this msg, plz i rly need help it's been happening for a rly long time

[modern lily]

Bug???

[neon sage]

i dont have any other account.. 🤡

[nocturne flax]

how to change the cooldown of gaining xp with messages

[nocturne flax]

hello

[obsidian moat]

Ellu
I just wanna ask how to create or set welcome messages! Really need help with that. Thanks already ^.^

[turbid turret]

<@&675070424748654593> hey for some days my text rank wasn't increasing and I came here for help then today I tried to use credits and it says that I've been blacklisted, I don't get why I'm blacklisted I didn't do anything, is there a reason as to why I'm blacklisted?

[nocturne flax]

can i ask, why i can't warnings people

[vast sorrel]

Copy the channel link and put into a welcome msg

If you want a more in-depth explanation I can dm you

[harsh linden]

؟

I tried a lot and same problem

[rigid fjord]

Hi Why can't I convert credit?

[velvet oxide]

Hello, I am not able to access Dashboard for some reason.

[wary void]

Having the same issue

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[silent abyss]

hello i have the problem with logs i turned on and i settet up and it didint showed me that i deleted message

[tacit robin]

Hi, how do I set up the "message" for self-assignable roles? I have added all the emojis and what roles they correspond with, I created a embed with a title and message as well through the "Embed Messages" tab, but when I try to save my changes on the self-assignable roles it still says to select a message, and when I click the drop down arrow to choose one there are no options. I'm setting up the message wrong, Idk how to do it differently.

[vast sorrel]

After you create an embed message you have to have the bot to send it

Just dm me and I can help in depth

[vast sorrel]

After choosing a server, head to "Welcome & Goodbye".

[obsidian moat]

Thx

[vast sorrel]

Np

[ionic quail]

anyone who have a tutorial how i make configuration on moderation tab?

[inner pivot]

you live in usa ?

[ionic quail]

no

[river garnet]

I did but it still said

[ocean tendon]

Oh

[nocturne flax]

support is dead

wow

anyway who can i dm for reporting someone

[polar violet]

what do i do when the probot does not want to connect to my server. Like it joins the server but it does not pop up on the browser and i cant configure anything on the server

I don’t know what to do

[silent abyss]

Good day, my logs arent working

<@&675070424748654593>

[harsh linden]

Help

[cyan lichen]

<@&675070424748654593> u guys r dead wake up

why m i blacklisted

[nocturne flax]

How do I put text in the profile background??

<@&675070424748654593>

[vast sorrel]

What do you mean

[smoky snow]

?

[floral fern]

When I try to set it up on my server it asks for authorization but then just goes back to "this server requires setup"

[nocturne flax]

The ProBot role need to be above your role.

[floral fern]

Never mind found it!

[floral fern]

Thanks!

[nocturne flax]

👍 .

[grand nexus]

Probot leveling XP is working but it isn't rewarding the roles, it already have the max role Admin and still not rewarding <@&675070424748654593>

[sharp hinge]

Hi please I need help

How do I give someone admin permission over probot

[spark meteor]

Yep its not working for me either

[kind terrace]

Hello! I keep getting this message even those Probot isn't in my server. Help please?

[kind terrace]

<@&675070424748654593>

[nocturne flax]

@near canopy
I fixed the automod but its not working such as multiple mentions, its not working can you please help?

@upbeat tundra @nocturne flax
@near canopy
I fixed the automod but its not working such as multiple mentions, its not working can you please help?

someone help

@tender obsidian

@stone cloud help

[split needle]

if the reward roles are only for voice level, users will need to get their text xp updated so the bot could update their role list

[split needle]

the user will need administrative permission to access probot dashboard of server

[split needle]

you may have a complete different issue, so would you like to explain what is the problem on your side?

[cyan lichen]

hey need ur help, i'm blacklisted idk why

[split needle]

#support-ar

[split needle]

the automod mentioned is not directly from the bot, so kicking the bot out will not remove the automod
either invite the bot back to your server and disable the automod, or have a staff on desktop/web app to disable them

[split needle]

can you make sure it really is multiple mentions in one single message, not just one single mention being repeated?
and do not mention individual staffs for help, especially admins and staffs from other languages

[split needle]

you have been automatically blacklisted by the bot for likely suspicious activity. I can not really do anything in this case

[cyan lichen]

i did nth lmao

[nocturne flax]

can you login to my account and do it for me please?

[cyan lichen]

didn't use probot for so long

[kind terrace]

I did this. I invited the bot back. Checked all settings within the dashboard and everything was turned off especially the Automod or are you referring to Automod within Discord settings?

[cyan lichen]

is there any solutions to get removed from the blacklist ?

[split needle]

I am not here to do everything for you, you will have to do it yourself since it's your server
and I can not accept your request of login into your account to do anything either, do not be so ridiculous on the internet

[nocturne flax]

ok sorry btw ty for the help

[split needle]

while the automod may be disabled on the site, you will need to enable it back and disable every individual settings, and perhaps reset their settings to blank
and I was referring to both, while the root is discord's automod system, being controlled partly by the bot

[split needle]

I may be able to ask a staff who responsible for it to remove your blacklist, but most of the time it may not be accepted but always worth a try

[kind terrace]

Okay! Thank you so much. I will try this. Fingers crossed it works. 😊

[cyan lichen]

why they don't accept?

thats weird

did nth

[split needle]

since your blacklist reason is not clear, even for them so they will either require a deeper check, or not at all and just leave you blacklisted until the duration is over

[cyan lichen]

how much is the duration ?

[split needle]

usually 100 days, maybe more I don't know

[cyan lichen]

bruuh

but like how they can't know the reason of the blacklist

[fiery lantern]

gays how to hide offline mumbers

[split needle]

there've been issue with the auto blacklists, making them blacklists without reason

[cyan lichen]

i saw some ppl got same prblm and they got removed from the blacklist easily

[split needle]

not bot related

[fiery lantern]

bro please @split needle

[cyan lichen]

so its not my fault

[split needle]

this is probot support, not discord assisting

[cyan lichen]

xD

[split needle]

most likely yea
because those people were also getting blacklisted without a clear reason

[fiery lantern]

😭

[cyan lichen]

plz bro help me from getting removed

i sent to no comment in dms he didnt answer me back

[split needle]

I am not a god who can just flip my hand and get it removed. I'm now also have to wait for the one who can do it

[cyan lichen]

yeh ik ik tyt

i appreciate ur help ty

u the best

[spark meteor]

I have two problems which are leveling up system ain't assigning roles and starboard system not publishing the screenshots as I mentioned on my previous support request.

[cyan lichen]

cz like i can speak 3 language none of the 3 support of that language helped me xD

so ur my last hope

[spark meteor]

.

[split needle]

for the leveling rewards, can I see a screenshot of the reward list, and the roles in your server role list?
for starboard, I think it's because developers limited the bot to not attach any image in almost any feature (except from avatar command since it's being executed by users)

[cyan lichen]

lmk if i got removed from the blacklist

[spark meteor]

oh.. Shall I try without an image? if it doesnt work I will lyk?

[spark meteor]

nope it's still off the track. Didn't work

[split needle]

well bad news she can not do it due to the reason being unclear so you're out of hope in this section by now
the only last way is just contacting no comment or @crude estuary in dms

[nocturne flax]

هلا

[split needle]

then I will also request a screenshot of the starboard module

[nocturne flax]

@split needle
Still doesent work -

[cyan lichen]

its okey ty tho 🫶🏻

[split needle]

was the star threshold reached the set amount? and were the starred messages in the enabled channel "#screenshots"?

[split needle]

I can not tell anything in this screenshot

[spark meteor]

yes let me send you a video because this is getting even more interesting

I thought I removed the image but actually I couldnt

somehow it doesnt let me

when I manage to see this panel again, that image appears again 😂

[split needle]

perhaps it's bugged after an image is uploaded
you can still access the module after just a refresh, by clicking on the module again
but any changes will not be saved after that within that starboard setting

I will have this reported to developers
but for the leveling, I will still need a screenshot of your server role list

[spark meteor]

Mod is the highest role with admin privileges

[split needle]

the reward role "OG" is being the highest role, therefore the bot has no access to it

[spark meteor]

shall I put probot to top?

[split needle]

yes

the probot role just need to be higher than the reward roles. the highest is optional

[kind terrace]

@split needle sorry for the tag. But turns out there was a rule setup in the Discord Automod. 😅

Thank you so much for your help. You are a legend!! 😊

[spark meteor]

alrightie thank you

🙏

[spark meteor]

last time it worked was

[sharp hinge]

🙄 - Points can only be managed by point managers.

Why this error message

I have my role in the mod already

Why can't I still manage the probot

@urban crystal

[urban crystal]

Don't mention mods for support.

<@&675070424748654593> ^

[sharp hinge]

Okay noted

Sorry

[sharp hinge]

<@&675070424748654593>

[median vortex]

I have a blacklist and I don't know why

[modern lily]

Auto Responder Issue on Disabled Roles
Hi Everyone,

I disabled the everyone and here tag in my server to avoid spamming people. Thing is my admins do use them and I set the disable role for the admins and me even. It's not working.

Can anyone confirm they're having the same issue too?

[nocturne flax]

<@&675070424748654593> ^^

[sage flint]

Hey, points have its own permission system, to add roles that can manage points go to the Dashboard Utility commands Click edit button next to the Points command Add roles in the marked field (picture below)

[sage flint]

Please use only one support channel at the time #support-ar

[sage flint]

#support-ar

[sage flint]

Hello, every user with administrative permissions and the server owner bypass all the restrictions including disabled roles thing

[modern lily]

Theoretically yes. But when I type everyone or here tag

It still responds to me

[sage flint]

Because you're a server owner or administrator

And as I have already mentioned, those with administrative permissions and the server owner bypass all restrictions

[worldly sierra]

How do i make a line with my server's logo

[shut nexus]

#support-en help I can't see any roles in the self assigned roles ProBot is above all the roles

[thick fossil]

<@&675070424748654593>

Do we know when the twitch live thing will work again? It's still not working for me

[young seal]

<@&675070424748654593>

How can I set up roles for leveling up

[nocturne flax]

<@&675070424748654593> ^^

[kindred nebula]

How Can I Fixit Plz

<@&675070424748654593>

[glass field]

hey

<@&675070424748654593>

[sage flint]

Can you elaborate?

[sage flint]

ask your question right way instead of just pinging support role pls

[sage flint]

right click on the server and unmute
next time please keep this channel only for ProBot related things

[sage flint]

On the dashboard in the leveling system click "Add Role Reward" button, then choose the role which you want to give on specific level and set that level

[sage flint]

Unfortunately not

[sage flint]

try on another browser

[sage flint]

Move probot role a little bot down, save changes, move it to the top again and refresh website

[thick fossil]

Okay, thank you so much

[glass field]

I cannot transfer or see my balance or see anyone else's balance

[sage flint]

may i see how you use the command?

[glass field]

On another account

[glass field]

Use it normally

like c or c @ 100

[sage flint]

c is just an alias which is not set on every server. Use the normal command /credits

[glass field]

I only have the problem on all servers

[sage flint]

^

[glass field]

I do not mean a specific command, but I cannot use any command

[sage flint]

check if you dont have legacy chat input enabled - this setting prevents the use of commands with slash

[wicked panther]

hello

can I buy the premium with credits?

[glass field]

No, it is currently under maintenance

[wicked panther]

ok thanks

[glass field]

8q2p This is my account. Try to see how much credit he has. You can't

@sage flint

[wicked panther]

@sage flint

can i get black list for exchanging credits with crypto?

[sage flint]

yes

[wicked panther]

also if i buy?

[sage flint]

cant do anything with only nickname

[glass field]

.

[sage flint]

Yes

[wicked panther]

ok thanks

[sage flint]

Any sort of trading/exchanging credits is prohibited

[sage flint]

youre welcome

[glass field]

Come to Command I will show you

@sage flint

[sage flint]

you dont need to mention me everytime

[glass field]

sorry

[wicked panther]

just one more

what with buying games or anithing like that

[sage flint]

Same as for trading/exchanging

you can use credits only on our store on https://probot.io/dashboard any other usage of credits may cause with blacklist

[wicked panther]

ok thanks again

[glass field]

Can you come to commands so I can show you the problem and the calculation?

[sage flint]

I see that channel, you can show it there and I'll see it. You don't have to call me out there specifically

[glass field]

@grave nimbus

this is the account

[sage flint]

So why are you writing to me from a second account?

[glass field]

Because the account is not mine for my friend

[sage flint]

So I can't continue conversation with you if it's not about your account.

[glass field]

okay.

[glass field]

But I just want a solution to a problem or its cause

[sage flint]

[glass field]

ok thank you.

[hardy dirge]

Hi folks, I was being rate limited while trying to add assignable roles for a discord server of mine. It's been about forty-five minutes, and I am still not unbanned. I suspect this may have been a mistake as the save button wasn't working and has been wonky with me all day.

EDIT: Wow, I guess I just had to complain about it and ask for support? I was seriously worried. I'll report back if any issues happen!

[worn burrow]

<@&675070424748654593> Have yall fixed the dashboard data graphs yet? My memberflow graph, join/leave graph and message graph still arnt populating and havnt worked in a month? What is going on? Do we have a fix yet? I have yet to get an answer on this and I have posted in this server multiple times over the course of a month. What gives.

[velvet oxide]

Can anyone guide me how the leveling system works, I want to make it as

• when members either talk or chat, he will get a role
  but the setting is he have to do both or he wont get that role.

[polar hawk]

hey how do i use my backgrounds that i buy, but when i use rank it dont show the background that i buy it.

[velvet oxide]

Am, any guide for this?

[velvet oxide]

can you help me? <@&424428808951824406>

[grave nimbus]

انا عندي مشكله
مقدر اشوف كم معي
مقدر اشوف ناس كم معه
مقدر احول كردت
ما يقدرون يشوفون كم معي

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

#support-ar

[amber inlet]

how do i change the prefix?

i want to be able to have different bots use different prefixes

<@&675070424748654593> please this is so annoying

[split needle]

prefix is no longer available. the bot is now just use discord's slash command system which is unchangable

[amber inlet]

why did discord ever think thats a good idea

ty for confirmation though

[split needle]

can you make sure that the background you just bought is for rank/id card and not for profile?

[split needle]

to set it as "or", you will need to make 2 separated reward list for text only and voice only. it will get messed up for the time it's working but that's the only way

[split needle]

not yet
and keep on repeating it will not get the job done any faster

[amber inlet]

how do i set up reaction roles? i tried looking but cant find it

hold up i think i got it

[nocturne flax]

Hi

[sweet canopy]

Hello guys. For the welcome message where you upload a custom image for the background what is the actual background size (example: 200 x 500 )? <@&675070424748654593>

[worn burrow]

Maybe yall putting some effort and focus on something we've been asking to be fixed for over a month will get it done faster. It wouldn't warrant repeating if 1. A response was given in a timely manner. 2. A competent team was working on it. It shouldn't take a month to fix a dashboard. You all built it the first time which is the hard part. Servicing it shouldn't take as long as it did to build it. Throw some resources and assemble a project team to fix your own problem.

[timid zenith]

Why did I get Blacklist??

[worldly obsidian]

help

[nocturne flax]

I can't claim rewards. It's been like this for almost a month, now. Can someone assist me?

[worn burrow]

@nocturne flax good luck because they have a history of keeping stuff broke for well over a month and wonder why folks don't pay for it. If it worked as built I'd happily pay for a premium (I canceled my premium version because they can't keep their bot running right. But why pay for something that's gunna be down for a while month... when you bring it to their attention. They give you attitude and say "stop repeating the same issue" well? How about you fix yalls issue so we don't have to REPEAT it.

[nocturne flax]

I only want ppl who r lvl 2 or higher to be able to send links. Do i have to put literally every role including the members role and cosmetic roles here to make sure everyone else can send links? I assumed that if someone had a role listed here no matter wat other roles they had that would be allowed the send links but its just blocking everyone from sending links and i can’t really put the members role that everyone has as an exception because then ppl who r lvl 1 and 2 could post links

My problem is everyone has the members role which is limited access to everything and then wen u get to lvl 2 those restrictions r overridden by the fact that ur lvl 2 or higher so if i put the member role as an exception anyone could post links regardless of lvl right?

[worn burrow]

@split needle you gunna respond to any of these requests or just sit around berating folks for asking for help?

@split needle You're supposed to be support... try supporting. This young lady has a concern on her server.. many folks on here have asked about the dashboard and are told to shh about it. How about someone on here get on. Do their job and provide folks with support. Sheesh.

[tulip pawn]

Hi, I’m having trouble with setting up the bot

[nocturne scarab]

how to reset voice xp for all in probot discord

[tulip pawn]

Everytime i go to set it up on the website, it gives me an error

Does it not work on mobile?

Here’s the error in question

I’ve gotten probot to work before, so this is new

[nocturne flax]

Usually if i go back to the login page it works i get that a lot if i keep the tab open for a long time

[tulip pawn]

I cant reach the server from the dashboard

[nocturne flax]

It doesn’t show up?

[tulip pawn]

It does not

[nocturne scarab]

it doesn't work for all

@nocturne flax

[nocturne flax]

Is probot in ur server and do u have admin permission in said server?

[tulip pawn]

Yes

I gave Probot perms as well

[nocturne flax]

Try and see if theres a command or something in the dashboard then

[nocturne flax]

Did u refresh the page and login to the dashboard with ur discord

[tulip pawn]

Yes

[nocturne flax]

Idk then because that should work

It should look like this with all ur servers ur admin in under ur username

[tulip pawn]

There should be 8 servers

The server in question isn’t on the list

[nocturne flax]

Try kicking the bot and readding

<@&675070424748654593> myself and 2 other ppl need help

[ocean tendon]

<@&675070424748654593> hello I got hacked and lost 6m credits is there a way I can get them back?

[tidal kindle]

hello

Will this ever be fixed?

[worn burrow]

lol good luck @tidal kindle, you wont get any answer on this and when they do decide to reply, itll be some backhanded remark about how they are fixing it and aware of it, but could care less enough to fix it. Its been broken for a month....

[quaint sentinel]

Hello, I apologize for that. I will escalate this issue to the responsible developer to make sure that it is resolved as soon as possible.

[quaint sentinel]

@worn burrow ^

[quaint sentinel]

Hey there, I'm sorry to hear you were hacked. Unfortunately, we cannot do much in such situations. though, please make sure your account is protected with 2FA.

[quaint sentinel]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[quaint sentinel]

That is completely up to you, just make sure that it fits under our 3mb background restriction.

[ocean tendon]

I worked hard on these credit

Credits

[quaint sentinel]

I understand, but we can't do anything.

[ocean tendon]

This is not fair

[quaint sentinel]

As I have said already we cannot do much in such situations. though, please make sure your account is protected with 2FA to avoid such a situation from happening in the future.

[quaint sentinel]

Mind sharing some details on how that happened?

[quaint sentinel]

use @everyone in the target input.

[tulip pawn]

I did some trouble shooting and got it to work, but what happened was I invited the bot to the server through the “invite to server” button in the bot profile and it successfully joined the server, but something odd happened

[tidal kindle]

Hello thanks for replying, is it possible that i can find an alternatives?

[tidal kindle]

Thank you!

[native lodge]

I was editing my Discord than i got this message i dont know what i do wrong pls can i get help <@&675070424748654593>

[cinder marlin]

How do u mention the person who joins your server in the welcome channel. I have the setting on but does that mean it automatically mentions them because i havent had anyone join my server after i added probot.

<@&675070424748654593>

[carmine swan]

Hi

Someone transfer my creadits without my permission

Elegal methode 😞😞😞😞

<@&675070424748654593>

[split solar]

@quaint sentinel

can I add premium

[split solar]

@tender obsidian hi

can I add premium bot

of probot

[errant viper]

Hello, I need help with the level system, it only gives them to one rank and not to all <@&675070424748654593>

[worldly obsidian]

hi

i need help

[viral flame]

My xp on a server doesn't increase anymore when I haven't reached max level
<@&675070424748654593>

[split needle]

can you try to access the site now? if this screen still show up, just try again later tomorrow
this is just a temporary rate limit set to users to avoid high trafic on the site

[split needle]

the variable is either [user] or [user.mention]
you can check if it works by adding any bot to the server

[split needle]

we do not deal with issues regarding credits loss, due to it's about your account's safety

[split needle]

you can purchase premium subscriptions from https://probot.io/premium
and do not mention individual staffs for help, especially admins

[carmine swan]

i am already protect my account

[ornate ocean]

Hello im trying to use the self assignable roles feature but when i try to add the role that should be assigned, no roles appear. I am testing it in a server with only me and the bot, and also the bots role is highest on the list of roles. <@&675070424748654593>

[carmine swan]

but he transferm credit with illegal methode

[split needle]

we may not be able to help you with a translator so you might wait for support in #support-es to answer you

[split needle]

can you ask that server's staff if you're having any no xp role?

[split needle]

can you make sure the ProBot✨ role is higher than other roles? after then refresh the site to update the changes

[split needle]

as said, we do not deal with issues related to credits loss. you will have to deal with it yourself regardless of the method used

[carmine swan]

ok thank you

[ornate ocean]

ok yes it worked thanks i just didnt want to refresh in case some stuff disappeared but thanks!

[native lodge]

Thanks it worked

[viral flame]

Yes, but they said they didn't do anything,
this problem only happened to me and another member of the server

[split needle]

then ask them to get and have your and the other user's xp points, reset the levels, and use /setxp command to give back your previous xp amount and check again a while later after some activity

[carmine swan]

الله يهديك

[lost jacinth]

if i kick and readd the bot will the settings, levels and data stay?

[split needle]

yes. all will be kept

[edgy sail]

hello there, may i ask for discord oauth in a website? i mean, how to create a "login with discord" system in my website, i tryied watching some videos on youtube but i do not understand. it's possible ask for this type of support?

[sturdy wagon]

Can u please tell me why i am having a blacklist on my acc

[sage flint]

Hey, unfortunately we cant help you with that. This channel is only for @stone cloud related things

[sage flint]

Hello, you're not blacklisted

[sturdy wagon]

Kk thx

[analog elbow]

I would like to buy probot premium but I lost admin in my server when my main account deleted, probot has admin on it

is there any help for giving my account admin again in server? would be happy to have premium on it

[quaint sentinel]

Hey there, @analog elbow.
I don't think we can do much since it is a Discord related thing, we can't actually give permissions in other servers unless somone in that server has a permissions and gives you a role.