#support-en

1 messages · Page 133 of 1

hexed summit
#

The owner has a large server and will definitely not come

split needle
#

ay you said one sent you 80k and you not seeing it? the amount has been made into 76k with 4k being deduced as transferring tax

hexed summit
#

Also, the credit card does not mean anything to me, but this is something unbelievable

split needle
#

there's no credit card being mentioned

hexed summit
#

But when he reaches me 76 thousand at all???

hexed summit
#

Look at the time between the two

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The credit card was withdrawn from those around me, but nothing was delivered to me

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????

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This is a server where a lot of people use probot

split needle
#

I just checked that both the amount shown and the amount I just see just now are matching, so there's really no issue from any side

hexed summit
#

More than 15 thousand people

hexed summit
#

There is no credit in front of you

split needle
#

really there's nothing wrong, you actually received the 76k credits you got from the other user

hexed summit
#

I know, but nothing came to me

split needle
#

the transferring log shows in a very wonky way which it will show you the amount of credit you have before you get more from any source

#

you can just see the later amount when you got the daily, which shows the amount of credit you have after getting transferred 76k

hexed summit
#

I swear to God that when something happens to me, I swear

split needle
#

the conclusion is there's nothing wrong other than the way the site show the transferring logs

hexed summit
#

wait

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look

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Is there any 80k?

split needle
#

yea there's nothing wrong
you already have 2m1 before getting transferred more

hexed summit
#

wtf

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Have you seen the time before every picture?

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4 AM This is after conversion - 2 AM After conversion????????????????????????????????????????

split needle
#

2m21 to 2m29 looks right to me with the 76k added

hexed summit
#

Wait a minute because now I understand

#

I do not know what to say😂

split needle
#

76k is 0.076m

hexed summit
#

YES YES

split needle
#

so there was nothing wrong at first

hexed summit
#

I swear to you that the numbers were added together and I thought that 7000 had been added. I am very sorry for you.

split needle
#

dw just a normal day dealing with these things

hexed summit
severe wing
#

How to give a certain role x2 xp?

sage flint
severe wing
blissful star
#

Hi!

glad vault
#

How to add np in sv ?

sage flint
sage flint
random oracle
#

I saw this voice level in Leveling system, If user is muted or deafened is it count as level or its disable for user to gather level? (Please ping me when you answer my question)

random oracle
#

And how can i reset all voice levels, i can't type in command

sage flint
random oracle
sage flint
#

Unfortunately not

random oracle
#

Uh, thanks you and could you tell them to edit the examples so people don't get confused like me hah

#

This developers need to edit so other people won't be confused, thank you for help

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And its possible to disable xp for text and only to work for voice or?

#

(Am sorry for asking you a lot of questions ❤️ )

sage flint
sage flint
random oracle
#

Thank you and that would be it

sage flint
#

You’re welcome

safe notch
#

hello, i'm french and i have a problem for configuration this bot..
I can't add a photo to the EMBED stream notification section.

sage flint
#

Hey, what’s the size of your image?

safe notch
#

2.59 MO and 1.51Mo

sage flint
#

Try reducing it to 1 MB

safe notch
#

ok thanx i go to try

#

thanx it's all good

sage flint
#

Glad to help a_takeoff

summer yew
#

Is there a command that will allow me to use the bot to send a DM to select people from the server on mass, almost like sending out mass invites privately through DM's rather than a group tag

sage flint
summer yew
sage flint
rich steppe
#

Hello
When i wanna get premium probot it says there a connection problem

#

@sage flint

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After i put my payment card

sage flint
#

Hi, can you bring a screenshot of the problem?

gloomy tapir
#

I tried again and the same problem

umbral wadi
#

hi guys,, how do i make it so when ppl join a server they see like.. a certian chat immediately LOL it doesnt have to be a feature of ts bot i just need to know how u do it.. pls nd thank u x

sage flint
hoary plaza
#

hi is there a way to reset everyones XP level in one cmd?

untold arch
hoary plaza
untold arch
#

Np

noble ginkgo
#

Good morning ! is there a bot or command that would allow me to know the order of members who reacted first? Like to know which are the first three who reacted when there are 34 reactions?

polar delta
#

i cant seem to figure out the leave/welcome mechanics. can anyone help?

sage flint
polar delta
sage flint
# polar delta dont worry about it! i know enough english to chat here 😂 thanks though!

Sure, so here’s quick guide, if you need further assistance feel free to ping me anytime a_Pwease

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

polar delta
#

Thank you very much :D

bright token
#

hi

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why wont my dashboard work?

untold arch
bright token
untold arch
#

👍

bright token
#

Previously, it refused to load

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And whenever I'd sign in, it'd just buffer for what felt like an eternity then say somethings wrong.

clever spoke
#

/top duration:Month -- does this command show the leaderboard of past month or ongoing month?

low kindle
clever spoke
clever spoke
#

thanks

sage flint
#

You’re welcome

dim token
#

Dashboard never loads

restive swallow
#

"This Interaction failed"

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Help

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And what is StarBoard i try to setup but nothing happened

dim token
dim token
restive swallow
#

And why is it interaction faileddddddd

restive swallow
#

Ah so

naive flume
#

Hello, can you unbanned my account?

lean badgerBOT
polar goblet
#

Hmmm

naive flume
#

@native geyser

lean badgerBOT
timid jewel
timid jewel
# naive flume The ban is timeless

Could you please provide me with the account ID? I'll reach out to the higher staff to inquire about the possibility of removing the ban "although I'm not certain if it's possible."

lean badgerBOT
sleek wagon
#

Any one available

modest swallow
#

the dashboard on the website is not responding or is taking to long

fallen nest
#

heeii, i have a question with the leveling system. If i do 1 level on text and voice, the people have to do both to get the role or just one?

long horizon
#

#help

orchid hill
#

Hi , who i can get rules of probot to avoid ban

sage flint
sage flint
sage flint
sage flint
sage flint
#

No problem a_Pwease

fallen nest
#

what means "role position" if i have it twice in?

sage flint
#

Make sure that the ProBot role is above the added roles

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In your server settings

fallen nest
#

it is

cobalt mason
#

in

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How do I make an emoji?

sage flint
cobalt mason
#

ih

sage flint
fallen nest
#

this i mean

turbid minnow
#

probot tax calculator

untold arch
atomic heart
#

Where do I find the @stuck sky support ticket area?

restive swallow
#

How to fix "this interaction failed"

amber monolith
#

He lo

polar delta
restive swallow
deft jackal
#

This may have been asked before but if someone is banned by Probot command do they get the message the same way they do with warnings ? ie: /ban 12312441554 for trolling

timid jewel
untold arch
restive swallow
#

Dropdown

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Specific dropdown

timid jewel
untold arch
restive swallow
restive swallow
untold arch
restive swallow
timid jewel
restive swallow
jade fiber
#

Hey guys
how can i give all members the same role ?

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<@&675070424748654593>

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thx guys i get it

tender jungle
#

<@&675070424748654593> I invited the bot to my server but on the App the thing says to add the bot to the server

sage flint
north vigil
#

<@&675070424748654593> Can i give myself probot rep if I bought probot prime ?

sage flint
dense ether
#

how to reset the level for everyone?

gloomy tapir
#

What's the problem
Translate : please close the vpn or proxy and try again
I don't use any vpn or proxies
Need help

sage flint
hazy narwhal
#

Hello! Does anyone know if I can have pro bot automatically remove warnings after a certain period of time?

sage flint
untold arch
hazy narwhal
#

Gotcha thanks

restive swallow
hybrid osprey
#

hey

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how do I setup pro bot for welcome messages ?

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and how do I make it to where pro bot gives everyone the same role when they join <@&675070424748654593>

untold arch
untold arch
lean badgerBOT
#

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

lean badgerBOT
#

Auto Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.

Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.

hybrid osprey
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Your the best

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Ty bro

untold arch
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my pleasure

hybrid osprey
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Website down tho right

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Cause it’s just loading once I give it access to my discord account

tacit pelican
#

is probot down?

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yeah alr seems like it is

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my trigger didnt trigger and the dashboard wasnt loading

tacit pelican
untold arch
hybrid osprey
#

awesome bro ❤️

untold arch
hybrid osprey
#

it’s back down but allg will wait till later

steady dock
#

Hey someone can help me?

untold arch
steady dock
#

I wait 30 minute and the page cant be load

#

And my wifi dont have any problem

untold arch
steady dock
#

Just load

zenith dome
steady dock
zenith dome
#

2 Browsers, 2 Devices, no dashboard loadable ^^"

untold arch
#

@zenith dome @steady dock clear your cache and data or change your browser, if this didn't work try again later

zenith dome
#

did. Does not work with DSL and 5G. Try again later? 😄 well. Then Probot does not seem to be stable enough for my needs. Thanks.

steady dock
untold arch
#

as I said try again later

zenith dome
#

came back to life as it seems.

steady dock
#

I try another browser but is still not work

frank minnow
#

same problem

frank minnow
untold arch
#

@steady dock @frank minnow try later

frank minnow
strong oriole
fiery vine
#

Is probot down or bugged?

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My reaction roles suddenly stopped working idk when

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@ me or use reply function when responding to me or I won't see it

frank minnow
#

🙂

nocturne dawn
#

Having an issue with the online dashboard not loading at all. I assume theirs a server outage of some sort.

frank minnow
#

just wait

fiery vine
#

It's just in my discord itself. Have yet to check the website/dashboard

frank minnow
untold arch
untold arch
fiery vine
untold arch
fiery vine
#

It is

untold arch
#

may i see your dashboard settings please?

frank minnow
untold arch
#

yw

fiery vine
untold arch
fiery vine
#

So I'll see if it works later and will come back if it doesn't

tender jungle
glass gorge
#

Idont unde4rtand why the dashboard is soo slow all the time.

uneven summit
#

Hello, I have the problem that in my server some role arent allowed to copy some massages and to paste them in the chat. How can i change that?

timid jewel
timid jewel
hushed iris
#

How do I change it so probot doesn’t delete links to gifs?

#

<@&675070424748654593>

timid jewel
vapid valve
split needle
vapid valve
split needle
#

if you want the bot to still send the message with their name but without ping, you can use [user.name] variable in the message
there should be a list of available variables bellow the level up message section

vapid valve
#

There isn't on that screen. Others it has some, some more than others. I tried [userName] which was given as option to mention but not ping for I believe it was welcome module. That doesn't work on the leveling module. I will try the one you gave. I know several don't like the ping for leveling 😅

split needle
#

guess they removed the list

vapid valve
#

no worries. I probably would have remembered that is a common way as well and tried it before coming here if I wasn't so sleepy 🤣

#

Thanks for your help!

sage flint
vapid valve
#

That was going to be my next try if the user.name didn't work lol

#

Though quick question about starboard feature. Is my sleepy brain missing where you can set it to delete the starboard embed if the message that triggered it is deleted? I got it so if the reactions drop/remove it does. But I am sure someone is gonna be all kinds of weird and delete the original message.

sage flint
#

It's not possible, you can suggest to implement such a functionality on the #573053418017521664 channel

vapid valve
#

ok no problem. Thanks!

sage flint
#

Glad to help a_Pwease

atomic heart
sage flint
atomic heart
#

ok. ty

vapid valve
rough rapids
#

Hello, I want to change my profile picture, but I don't know how, please help me...

native geyser
#

probot related questions only please

hoary plaza
#

having a problem with probot giving xp roles, working in chan and updating, but seems to have stopped giving roles to users after a certain level... this a known bug?

nocturne flax
#

how to set level up channel

thorn raptor
#

I have a problem. I lost my configuration after not paying for the premium bot? The website itself and its plugins load very slowly.

nocturne flax
#

I also have a problem, I have not been able to renew my Tier 2 for quite some time, the site will not process the page

ocean tiger
#

How can i disable server link by ProBot?

frail hazel
#

explain more please

nocturne flax
#

<@&675070424748654593> ^

cyan flare
grim glade
#

hello for some reason the /lock command does not work and members are still able to talk

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i did test this with an alt with a Member role (no administator perms or like that)

bleak crane
#

Is the probot website down? It doesn't load after i connect my discord

grim glade
#

it works for me

bleak crane
#

I'm also trying to edit the Leveling roles, can I do that straight through Discord?

grim glade
#

leme refresh to re check

cyan flare
#

And make sure to check the channel's topic

grim glade
#

tysm im gonna try that asap

grim glade
cyan flare
#

Make it mutual not disabled

bleak crane
#

@grim glade is it still working for you?

grim glade
#

alr ty!

grim glade
#

doesnt work

#

used it like 2 mins ago

bleak crane
#

Weird, it hasn't been working for me at all. Maybe I should delete my cookies?

cyan flare
#

The dashboard has issues right now
Apologies

bleak crane
#

No worries, should I check here for updates?

untold arch
untold arch
lean badgerBOT
#

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

grim glade
nocturne flax
lavish prawn
#

why is it saying this

lean badgerBOT
thorn raptor
#

<@&675070424748654593>

cyan flare
grim glade
#

so all mutal?

hoary plaza
grim glade
#

so im making it mutual for roles i dont want to be able to talk when /lock

untold arch
#

impossible, all settings should be saved check again@nocturne flax @thorn raptor

thorn raptor
untold arch
untold arch
queen inlet
#

Hi

#

<@&675070424748654593>

sage flint
grim glade
queen inlet
#

I have a problem

sage flint
#

I see you already asked on Arabic channel, so please stick to this and do not use more then one support channel at the same time p_arrow_right #support-ar

queen inlet
#

@sage flint I have a question in English 😂

sage flint
#

As i said, please do not use more then one support channel. You can ask any question an the Arabic channel as it's your first language

queen inlet
#

Do you want to hear me?

sage flint
#

#support-ar

queen inlet
#

My first language is English

#

I am American by origin

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@sage flint

native geyser
#

regardless, stick to the first channel you asked your question in please

nocturne dawn
#

Could someone please help me figure out why when I try to access the probot dashboard page that it just infinitely loads and doesn't work.

#

nvm it was a cache issue.

grim glade
#

i still cannot figure how to make /lock work anyone please help me. ty!

mystic knot
#

fixxxx yourrrr websiteeeeee

sage flint
#

If this permission is set to Allowed for any role, people with this role will still be able to write even if the channel is locked

#

Also check if ProBot have permissions to Manage Channels

grim glade
#

ima gonna try it right now

#

it works

#

tysm

sage flint
#

you're welcome 🙏🏻

flint dove
#

Like there is someone he is at the top of the Voice Active list and he left the server how do I remove him from the list?

#

Tag me if someone can help please.

#

I want to reset for all the players

timid jewel
# flint dove

use the reset command using the person id not his username

timid jewel
nocturne dawn
#

Hi, I've been trying to add a new embed to a server to allow users to self-assign a new series of roles. However when selecting a role the bot fails to assign it. I find this a bit odd because the server already has preexisting embeds that work fine for role assignments. Any help is greatly appreciated 🙂

#

ah nvm I forgot that probot needs a role above because of the discord role hiearchy

#

sorry for all the support messages lmao

#

I keep spending like 30 minutes troubleshooting something and then only think of the solution after I request support.

nocturne flax
#

Hello,
If I have purcahsed the premium version
and I have activated the 2 paid properties
Link , inviter
and a member used the link command, who will be the inviter?

pine dome
sage flint
nocturne dawn
sage flint
pine dome
sage flint
pine dome
#

But sorry anyway

pine dome
nocturne dawn
#

It was an honest mistake no need to penalize them.

sage flint
daring torrent
#

Hello there, I notice a little problem with ProBot? Idk what seems to be causing this, here's some images of the issue

#

Meanwhile on my main (the one used to add the bot), I got the role normally

flint dove
#

Im level 2 and I didnt get the role

sage flint
flint dove
#

Dont mind the language

#

What do I have to do?

daring torrent
sage flint
flint dove
#

So just send a random message

sage flint
sage flint
flint dove
#

I did

#

It didnt give me the role still

sage flint
#

Did you received any text exp?

flint dove
#

no

flint dove
sage flint
#

It’s no needed, you may just have a cooldown. Wait a bit then send another message, once receive some text exp you should get your reward role as well

flint dove
sage flint
dense egret
#

Hello. I'm currently setting up a Discord server for the team I'm on in a game I'm currently playing and in a Discord server for the game server I'm in is currently using the Pro Bot. In the Discord server for the team, I want to invite Pro Bot so it does the same in the other Discord server, automatically posting a welcome message at least. In other Discord servers where I'm the Mod, I've invited bots & when I've done that, I'm asked which permissions to give it, like the ones used in creating a Discord Role. Is it possible to see what those permissions are before I click to invite Pro Bot to the Discord server I'm setting up?

dire torrent
#

Is this good bot?

#

If yes I will support it

split needle
split needle
# dire torrent Is this good bot?

it's up to the users if the bot could fulfill your needs, so you may try it out, or check through features from the documentation

Get started with ProBot and take your Discord server to new heights with our comprehensive ProBot Docs! Discover tips, tricks, and best practices for using this powerful bot.

dire torrent
#

Wait

#

I'ma support it

#

@split needle one question, who created ProBot?

#

Give me the user if you know

split needle
#

Dramex
you may not contact him for any thing as he will not answer you

dire torrent
#

ik I just need it

#

@split needle np 😉

#

What bot should I support next 🧐

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

crimson scroll
#

I can't seem to enter the dashboard. It just keeps loading and loading. Anyone else has this issue?

paper egret
#

Hi, does anyone know how I can use the /role multiple command?

uneven summit
#

Hello, I have the problem that in my server some role arent allowed to copy some massages and to paste them in the chat. How can i change that?

sage flint
jagged latch
untold arch
sage flint
# paper egret Hi, does anyone know how I can use the /role multiple command?

Hey, first you have to choose what you want to do, give or remove the role from users, so in the first filed pick one of these options. Then select the actual role to be given or removed, just type its name and choose it from the list. The third option to fill is a pick type, simply this is the filter according to which the bot will assign roles, there you have 4 options:

  1. All p_arrow_right Which means everyone in the server including all users and bots
  2. Bots p_arrow_right Only bots
  3. Humans p_arrow_right Only users not bots
  4. All With Role p_arrow_right All users and bots that have selected role, and the forth fields appears. The required_role filed, fill it only if you use the 4. option
    Example below p_arrow_down
sage flint
jagged latch
sage flint
#

No problem a_Pwease

paper egret
grim glade
sage flint
sage flint
grim glade
paper egret
#

I already solved it, thanks

sage flint
thorn raptor
lean badgerBOT
sage flint
astral juniper
#

probot very low

vapid swift
#

I want the bot logo without background

#

<@&675070424748654593>

untold arch
untold arch
fiery marten
dense egret
summer furnace
#

Anyone know how to stop the block invite automod rule from blocking gifs that have discord in the link

burnt ember
#

hey guys, I'm on a server that uses the regular ProBot. I've been awarded points, but I can't figure out how to check my balance. the best I can seem to do is /points list which doesn't take me to my name. am I doing something wrong?

fiery vine
#

Ok im back after a few days of being busy. My automated roles still aren't working after a few days

#

I think crow was the one attempting to help me last time

#

Everything is just as normal. The only difference is that recently I edited the roles. I removed text from the embed and then edited the embed to remove one role. That was it. And now the whole thing doesn't work

#

The only thing I noticed is there is no save option in self assignable roles. I can remove and add all I want to a new message or edit an old one. But editing an old one, there's no save option

#

@untold arch

#

Ever since embedded messages says "update" on it it's been broken

#

Ok so I got it to Semi work. I "edited" every single click able emoji role by removing and reading what it already had set

#

And then I tested it again. It successfully removed all my roles just fine

#

But it didn't add them back when I re clicked them

sullen prism
#

<@&675070424748654593> ^

fiery vine
#

Again. Ping me when responding every single time.
I have this discord notifications set to only mentions and I'm not going to wait all day for someone to respond. I get busy

#

Now it's only taking away roles and not giving them.
It's already clicked. And I don't have the role. So I manually add the role back to myself. I click the emoji. It removes it. I click it again to put it back, it does not

dusty storm
#

i need help adding probot. i added it to my server. it doesnt show in my dashboard. and it gives me an error

#

ive gave it all permissions and everything

spiral mantle
#

when i use role multiple i am getting this error the module of the command is not enabled
any solutions

untold arch
untold arch
dusty storm
spiral mantle
#

in commands, in moderation
cant seem to figure out rest

spiral mantle
#

ahh in discord, i was looking at website of probot

#

thanks let me check this

untold arch
fiery vine
#

I sent all the photos and videos like you asked me to a few days ago. I finally had time to look at it. It's still broken

spiral mantle
untold arch
# fiery vine <@823993103346171955>

Hi, sorry I did not notice you, can you please check the bot permissions and drag it above the others and please make sure that any of those roles doesn't have any moderation permissions, however after doing all this stuff and still not working for you please send me your server via dm and I'll check it by myself

fiery vine
#

None of those roles has moderator permissions. Only the bots and our admin/wyverns in that list

untold arch
#

Send me your server in dm

fiery vine
#

I just checked my friends discord and hers works just fine

#

Ok

wild sandal
#

O

timid jewel
#

how can I help you?

manic tapir
#

uhh

#

I'm on embed, it asks for a message but there's no other messages

astral juniper
sage flint
manic tapir
#

i just fixed it

sage flint
manic tapir
#

thanks for offering help

sage flint
#

any time

charred lance
#

Where are the Arabs?

sage flint
charred lance
sage flint
lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

nocturne flax
#

im waiting to much why its still loading ?

dry shard
#

Hello <@&675070424748654593>, Is it not possible to exclude a channel from the logs function??

dry shard
#

That's kinda bad, since I can't just remove the bot from the channel I need excluded, since it has full admin rights.

sage flint
sage flint
dry shard
#

That I am very glad to hear!

sage flint
#

You're welcome

brave ibex
#

How do I add color so that the /colors color show up?

sage flint
# brave ibex How do I add color so that the /colors color show up?

Hi, just create a new role, set its name to a number e.g. 1, 2, 3 etc. as in the example below. And of course set some color for this role. Or you can use ready-made color sets prepared by us, to do this head to the dashboard and then to the colors tab, select the set you like best, click on it and then click "Apply"

brave ibex
#

Ok

nocturne flax
#

are roles broken right now?

wind raft
#

<@&675070424748654593> Does anyone know if Probot works better/worse in certain browsers? I'm having some serious issues of the dashboard not loading/saving correctly etc etc I am using safari and know not everything likes it

wind raft
#

Hmm, okay - I was just wondering as Probot has been acting super glitchy for me lately and I didn't know if it was just because of the browser

ocean tiger
#

How to disable server link in a server?

untold arch
untold arch
untold arch
nocturne flax
# untold arch Elaborate please

So trying to make a role react the same I have made for the other ones in my server but it doesn't seem to work. I was trying to troubleshoot it and even made a new embed but the reaction buttons do not grant the role at all.

wind raft
near gazelle
#

Any updates?

ocean tiger
dim portal
#

Hi, can you explain me how work the experience system ? How much xp is given / minute ?

sage flint
sage flint
dim portal
#

Ho ok, thx for the informations

magic mist
#

hello! I am trying to add a server to the pro bot dashboard but it won’t add it. it keeps asking me “this server needs setup” then this shows up

little quarry
#

do you need to be a premium member to have a certain amount of reaction roles now? i have 2 that have stopped working and when i went to edit them, is says "premuim only"...

little quarry
#

nevermind just had two embeds that randomly broke.

sour seal
#

I'm trying to use the Level (Leveling up) feature of probot, and it seems like the bot isn't updating the roles on everyone, even tho the message that someone levels up goes through, does someone know of any way I can fix this issue of the bot not being able to update the roles?

(Yes, I remembered to set to remove the smaller rank for the bigger rank one)

hollow shore
#

Probot dashboard down?

sour seal
#

It's been like that for a while, someone who is already level 7 only has the level 3 role

#

I had to manually update it

#

I don't even know if that breaks it

hollow shore
#

Error when trying to update embeded messages.

rich phoenix
#

hi

real sigil
#

anyway to set voice level up message ?

spice lion
#

I can't get in to my dashboard.

flat laurel
spice lion
#

Well, definitely not an error on our side then. The devs are most probably working on it. I will wait.

spice lion
#

Working

smoky scroll
#

Probot is down.

lean badgerBOT
grand marsh
#

Web server is returning an unknown error

lean badgerBOT
bitter spindle
#

probot isnt working

smoky scroll
#

^

lean badgerBOT
tardy oyster
#

error 520
tried it with chrome and edge, same error

#

thy
its resolved
I can acces it rn

timid jewel
#

👍

#

@smoky scroll@bitter spindle i think the problem has been resolved. can you try it now?

bitter spindle
#

i cant install probot, whenever i try it glitches out the whole discord and closed it

timid jewel
bitter spindle
#

yeah ive tried

#

my discord is still glitching

#

now discord isnt working...

#

<@&675070424748654593> can you help please?

sage flint
bitter spindle
#

i've mainly fixed the glitching, but it was very slow loading and unnecessary refreshing.

sage flint
#

Alright

slim cave
#

When you subscribe to ProBot Premium what are the added perks?

smoky scroll
#

Lots of perks my friend. It explains it on their site.

lean badgerBOT
timid jewel
charred arch
#

Hi
I had on my previous account the Translator role,
there is a chance to get it my current account?
(my prev account is @charred arch )

sage flint
sage flint
charred arch
#

uh woops
@uneven token

#

You can see that I have the same connections

#

not all but some connections are same

sage flint
#

Yeah no worries

charred arch
#

👍 thanks again

charred arch
#

@sage flint Thank you!

sage flint
#

No problem gc

sharp plinth
#

Good evening, I haven't been able to access the ProBot site for some time. The site simply does not load the server list. Maybe you can help me. LG

digital sphinx
#

helloo. does this bot allow me to censor certain words in my server?

sage flint
# digital sphinx helloo. does this bot allow me to censor certain words in my server?

Hey, yes! Simply enable the bad words rule in the automod. To do it, go to the dashboard p_arrow_right choose your server from left side bar p_arrow_right head to the automod module p_arrow_right click edit rule button next to the bad words rule p_arrow_right in the first text box, type the words you want to censor p_arrow_right choose whether you want to block only those words or mute users when they use those words p_arrow_right finally, click save changes and enable the rule by swiping the blue button next to this rule

bronze moat
#

Hello i think the translation is incorrect i mean one in english and the other with another lang

merry badge
#

Hello, I have a question: is it possible for someone to have a token for the probot? and if so, is it possible to block the possibility of banning by probot?

sage flint
sage flint
proven elk
#

how to report probot abuser ? i got some probot give fake links to hack u for 100k credits

sage flint
proven elk
sage flint
#

yup

regal cedar
#

how do i set up the color changing ability for other users

sage flint
# regal cedar how do i set up the color changing ability for other users

Hi, just create a new role, set its name to a number e.g. 1, 2, 3 etc. as in the example below. And of course set some color for this role. Or you can use ready-made color sets prepared by us, to do this head to the dashboard and then to the colors tab, select the set you like best, click on it and then click "Apply"

hot forge
#

Hi. When a temporary channel is closed (the last person leaves), it gets deleted as it is supposed to. But then the user can't go back into the channel afterward. When I look at the perms it shows the user with his connect permissions denied. Is this the way its supposed to behave?

sage flint
hot forge
#

Ok. Thanks for the quick reply!!!

sage flint
#

you're welcome

hot forge
#

That worked perfectly! Thanks again!

sage flint
timber rune
#

I haven’t use this account for 2 years and when i came back it tell me that iam blacklisted why and how i can fix it

sage flint
sharp plinth
sage flint
pine dome
#

Hello

#

I need help

nocturne flax
#

hey, can anyone help me? my probot doesnt work properly
it doesnt give the roles as reward when someone achieved a specific level

#

<@&675070424748654593>

sage flint
# nocturne flax

Hi, looks like you set this level using the /setlevel command, you need to gain some exp while active to get rewarded roles. It is also important that it is text exp, because it is the only one that synchronizes rewards

nocturne flax
lofty vessel
#

Hi why its not letting me claim daily

sage flint
sage flint
nocturne flax
#

I've one more question

#

sometimes the bot doesn't change the role even after a text message

#

is there a delay or does the bot need time?

sage flint
#

Yeah there is a cooldown, you're not getting exp from every message to prevent leveling by spam. After sending a message you have a cooldown for about 2-5 minutes regardless of how many messages you sent

nocturne flax
#

ahh

#

thats the reason why the role change after few minutes

#

kk

#

thanks

sage flint
#

You're welcome

sage flint
#

As it said, you made the captcha wrong

#

refresh the page and try again

lofty vessel
#

It keeps doing it

#

It says success right before that mess apears

uneven lagoon
#

there is nothing under select a message :(

uneven lagoon
#

<@&675070424748654593>

timber tinsel
#

One message removed from a suspended account.

timid jewel
timid jewel
gray timber
#

Help me

fading pecan
#

Anyone

#

@here

#

Are applies open

#

@gray timber

fading pecan
#

You must be buying or selling credits

#

That is not legal

#

You broke rules

#

So, there's nothing we can do -napoleon

timid jewel
timid jewel
gray timber
fading pecan
gray timber
#

But on the credit , this is the problem

fading pecan
#

Ya

gray timber
#

@timid jewel

timid jewel
#

There is no way to remove it. you need to create a new account.

fading pecan
#

Someone snitched

timid jewel
#

@fading pecan if you don't have any problem please move to #chat-en

gray timber
#

My credits depends on me

#

@timid jewel

timid jewel
#

Sorry, we can't unblacklist you. That's what happens when you violate our rules.

gray timber
#

There is no one who transferred 100,000 credits to me or another user like this

#

But he transferred 25,000 to me four times

#

@timid jewel

timid jewel
#

This is not the reason for placing you on the blacklist. The vast majority is that you were violating our rules by using multiple accounts to get the credit or by using automatic voting or daily rewards

spare wren
#

how to add server emojis to bot messages?

tired wharf
#

Nice Server

timid jewel
#

to add custom emojis on embeds

  1. go to your discord servers chat
  2. if you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV
    if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
  3. copy the sent message and paste it on dashboard with the message that you want
#

@spare wren

timid jewel
tired wharf
#

Thanks

nocturne flax
#

hello

#

how do I create a message for the self assignable roles

#

@timid jewel

#

like where is it I cant seem to find it

timid jewel
#

!rr

lean badgerBOT
#

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

timid jewel
#

Embed section

nocturne flax
#

yeah but when it says choose a message

#

there, I cant do anything until I choose a message, how do I do that part

#

I cant seem to find it

#

@timid jewel

timid jewel
#

To set up self-assignable roles, start by sending the embed message to your channel. Once it's there, select the message and configure the self-assignable option for that message.

ebon fern
#

Hi! I'm trying to reset voice exp and "all" isn't a valid target (on phone, at least). Am I doing something wrong?

#

I think the online guide is outdated, but that doesn't tell me what to type

#

<@&675070424748654593>

timid jewel
#

Please use the '/reset' command, specify the type, and set the target to '@everyone'.

timid jewel
ebon fern
#

Got it. I didn't want it to ping everyone, but if there's no other way, I'll deal with it (unless I'm dumb and it doesn't actually ping)

#

Thank you :)

#

Yeah, it doesn't, I should've known

timid jewel
#

I don't think you'll ping them because it is included with the command. tho u can use the command in a private channel.

past loom
#

If I buy premium tier 2 yearly. Will it take $60 for a year or $5 monthly?

split needle
past loom
clever shale
#

where i can set welcome and goodbye seting

split needle
clever shale
#

thank you

hardy prism
#

I'm not able to put a image in a embed? It keeps saying failed try again later

#

Happened yesterday to

split needle
hardy prism
#

Ooowh I'll try then thxxx

static osprey
#

I can't redeem the daily reward

#

When i click on get the daily reward it says captcha is invalid try again

#

Or captcha is not right try again

hearty cedar
#

how can i clear the chat ?

#

anyone ?

sage flint
sage flint
static osprey
#

I refreshed multiple times but still nothing

#

When i click on claim the captcha says success but after a few seconds it says captcha is not right try again

nocturne flax
#

How can i solve this problem

#

<@&675070424748654593>

civic jolt
#

The bot deletes my messages on the general channel (except for "y") because of the moveall command

oblique elbow
nocturne flax
nocturne flax
oblique elbow
split needle
split needle
split needle
# nocturne flax

you have been automatically blacklisted most likely due to using multiple accounts to collect dailies. you may contact @crude estuary to ask about unblacklisting if it's really the case

split needle
brave yacht
static osprey
#

I also got blaclisted

split needle
#

could be a mass issue from our end. there's nothing I can do other than waiting for responses from developer

nocturne flax
split needle
#

then it may be related to the earlier message of mine

split needle
#

I don't know if it's even related to our bot, as the move all command can not delete any message from a channel

#

there's a chance your server audit logs have recorded which bot was deleting the messages (not all though) so you may want to check that out

civic jolt
split needle
#

we can not take control over the bot as our will, to even make it do anything on any server at all

#

I can join your server and take a look, though I will also need administrative permission to be able to check through the dashboard as well

#

if you're fine with doing so, just send me your server invite in dms

civic jolt
#

It only lets me write only "y", Everyone else can write whatever they want, I can't use my server, its a bug you can check it and fix it?

split needle
#

if it only happens to you then I can not say

#

can you try quitting discord and reboot the app?

#

make sure to quit the app from the taskbar

civic jolt
split needle
#

just joined your server
I will need the permission to check it for you though not guarantee it will be fixed

civic jolt
#

I gave you

undone basin
#

Your website is really slow since a few days, whats wrong?

hollow lichen
#

How do I make probot give a role every time someone reaches a certain level increment, and also how do I make a "react here for this role" thingy

#

Can I just get someone to help me make my server have probot assign roles and levels

#

This is above my mental pay grade

agile ore
#

when I open the "Welcome & Goodbye" module and try to change the channel where goodbyes are posted, I get a small pop-up with a red "X" and I cannot save the change with the new target channel (it looks like this image) - tried on chrome as well as firefox browser

crude stump
#

whats the command to playing music

lofty vessel
#

What can I do to fix this its been like this for days now

#

After claiming the daily it says success but right away it gives me this message

lusty wind
#

Hello, I am a probot user and I noticed a recurring bug in the graphics, particularly on the Memberflux one which does not display a constant number but often huge holes while the number of members hardly varies. I would like to know if you are aware of this bug and if not I hope it will be removed. thanks in advance.

sage flint
sage flint
sage flint
sage flint
sage flint
sage flint
undone basin
sage flint
lofty vessel
#

I don't get the credits

nocturne flax
#

What is the cooldown between command #credits

sage flint
#

screenshot please

sage flint
#

Since this is not the actual dashboard, but the home page, the tab at the top shows some sample functions and, when you select one, it shows you a brief description about the selected function. The bot dashboard is at this link https://probot.io/dashboard

summer furnace
#

probot has stopped logging stuff in my server even tho ive changed nothing

modest swallow
#

I get the application did not respond from the bot

stark viper
#

how i can play music in the bot

nocturne flax
#

@sage flint hey, can u explain what the 7 minutes, 28 minutes or 1 hour 3 minutes under the levels mean?

#

I get it for the voice levels, but how does that work for the text level?

cloud breach
#

how can you play music with probot ?

lunar oyster
#

Does anyone know the max dimensions or file size for the main image in an embedded message?

nocturne flax
#

I forgot that

lunar oyster
tepid pumice
#

I have a problem

#

<@&675070424748654593>

quick hamlet
#

how to order a song

untold arch
untold arch
untold arch
untold arch
untold arch
untold arch
quick hamlet
#

sta

untold arch
tepid pumice
solid vapor
#

how do i set up the pro bot welcome thing and the message thing where u type something and probot responds back with the custom message ?? im so confused on how to work it

tepid pumice
#

Me and some people in #support-ar have the problem

vapid valve
#

Is the dashboard site down? Tried couple different browsers and both come back with same unknown error when trying to go to https://probot.io/

The bot pings and works fine on the server. I just can't open the dashboard to make changes.

lean badgerBOT
#

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

untold arch
#

!responder

lean badgerBOT
#

Auto Responder Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Responder module and click on Add Response
3 - Finally, fill out both the Trigger and the Response fields.

Keep in mind: You have three options for the response you added. Wildcard:which will cause the response you added in long sentences to be triggered and responded to. Send as reply: which will respond to your trigger with the discord reply. Ping the author: which will respond by pinging the user.

solid vapor
untold arch
#

@tepid pumice @vapid valve try again later

solid vapor
#

wait it don’t work

#

like do i type it in the servet

untold arch
tribal sluice
#

The Site Is Down Crow

tribal sluice
#

Do you know any info about this?

trim oxide
#

yeah, have the same problem, cant reach the dashboard

tribal sluice
#

Ye same

untold arch
tribal sluice
#

Alr

untold arch
#

@trim oxide try later please

trim oxide
#

sure thing 🙂

tribal sluice
#

Ty 🙂

#

Atleast not as rude as the arab support

untold arch
#

no worries

wintry harness
#

Is there a way to create a self-assignable role while the site is down?

wintry harness
#

Rip ok

lunar oyster
#

Does anyone know the max dimensions or file size for the main image in an embedded message?

split needle
fast raft
#

Hey guys, Im a first time server owner. i recently added probot because i wanted to add a welcome/goodbye msg thats automated how exactly would i do that if att all posible

split needle
fast raft
#

olk thanks

supple python
#

Is it possible to create a ProBot message and have a set list of predetermined emoji or text responses (not role related)? Like a thumbs up and thumbs down?

sage flint
nimble zenith
#

Hey I got black listed? But j don't know why, could anyone help me pls?

sage flint
nocturne flax
#

what is the new feature starboard channel @sage flint

sage flint
silver vault
#

hello, can you send me the TOS of the bot?

lean badgerBOT
silver vault
#

or the link

#

<@&675070424748654593> (Sorry)

static osprey
sage flint
main jewel
#

Can anyone help me with this problem, I've honestly tried everything and it's still the same

#

and I'm almost 100% sure that it's something wrong with the probot

sage flint
main jewel
sage flint
#

As I mentioned before, the bot can't delete messages with an automod, because there is no such function anymore, it is handled by Discord in 100%.
Also, as you said, the bot is no longer on your server, so it can't even interact with anything on your server

#

It is impossible for ProBot to delete messages on your server if it is not even there

white sedge
#

Hi

cyan flare
# white sedge Hi

Hello, may i help you?
Also if you have a question please ask it right away

stoic rampart
#

can anyone tell how to put the welcome message before the banner it keeps coming inverted

cyan flare
stoic rampart
cyan flare
#

The welcome tab

vague canyon
#

This a wider issue or just an issue in one server? Not just on my end either, another mate has said and sees the same.

graceful pebble
#

Is there any issue with the server? Cannot login to the dashboard now.

vague canyon
nocturne flax
#

@vague canyon @graceful pebble
Hosting-related problems, wait a little and try again.

nocturne flax
#

np . a_takeoff

supple python
versed pendant
#

Can't login to Dashboard at the bottom left says waiting for Discord (too long)

#

⭕ Now works 🙂

olive hamlet
#

Free palastine

sage flint
sage flint
sage flint
sage flint
ionic lake
#

nvm

mental acorn
#

Question, how long is the clear command supposed to take?

sly socket
#

Its been like this for more than 3 days

#

<@&675070424748654593>

lofty vessel
#

Yes how do we fix it if we can

supple python
tardy oyster
#

I'm confused
this is the error notification
probot notified an error when i send an edited embed, but the edited embed successfully delivered to my server

sage flint
sage flint
sage flint
lofty vessel
#

I try with Explorer let me try with Chrome

sage flint
sage flint
lofty vessel
#

I have not receive any credit

#

And its been like that for a few days now

#

Still the same

sage flint
#

Does this message appear right away or can you complete the captcha? Can you describe exactly what you are doing and when this message appears?

lofty vessel
#

After I click on the box to claim credits it says success and immediately after the mess appears

sage flint
#

Okay, so it might just be a captcha problem. Thanks for all the details, we’ll take a look into this

sage flint
lofty vessel
#

Is there a way to record on the same device while doing the proces?

#

Maybe I can record it while I am doing it

sage flint
lofty vessel
#

Ok because it just started doing it and I am doing it the same way

#

I have a Samsung s20 plus

sage flint
#

I don't have a Samsung, but Google says you can record screen by pulling down the quick menu and tapping the screen recorder

lofty vessel
#

Let me check

#

There

#

I hope this help

sterile frigate
#

Why when I save an embed message it says something went wrong?

tardy oyster
whole bridge
#

I'm struggling to get the self colors thing to work could any of yall help?

#

Nevermind

nocturne flax
#

gys

#

iam in black list why???

sage flint
sage flint
sage flint
sage flint
sage flint
sterile frigate
sage flint
#

Site

sterile frigate
#

Ok

sterile frigate
# sage flint Site

I'm not sure if I put it in the wrong thing or something, I was thinking maybe text limit?

#

It doesn't show all cuz I'm on mobile

#

I think that's what you asked for.

sage flint
sterile frigate
#

It's fine if there is nothing we can do about it, I'll just do something else completely.

sterile frigate
#

No

#

Here's an ss

sterile frigate
sage flint
lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

fringe quail
#

Can i know probot timezone?

native geyser
#

utc+0

fringe quail
#

Ty

#

Love u

native geyser
#

np

zinc stag
#

What i do???

nocturne flax
#

Na

pastel canyon
#

How can you make him say welcome to people

nocturne flax
#

Is there a reason why my dashboard just will not load no matter what ? Just keeps telling me I need to sign in over and over again after I’ve literally just logged in

white perch
#

Does anyone know how to prevent Probot from blocking gif links? I already whitelisted tenor and giphy but it's still being blocked

next geyser
#

Help 🥲

#

<@&675070424748654593>

cyan flare
cyan flare
cyan flare
lean badgerBOT
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Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

proper wedge
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Why is this happening?

fervent grove
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Why does probot not do vc levels

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The vc level feature is somehow broken

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@cyan flare

cyan flare
cyan flare
fervent grove
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the level feature just fully stops

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im an admin in a roblox JB server and I am trying to fix this bot

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I have tried many things doesnt work

cyan flare
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Can you provide a screenshot showing what you mean?

fervent grove
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Yeah

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This

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it wont go up anymore

cyan flare
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Is this the case for everyone?

fervent grove
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ye

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its been broken for ages

fervent grove
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@finite moth

night plover
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Hi I want to become a bot development team

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@native geyser

sage flint
sage flint
night plover
sage flint
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This is not the reason, next just write your question here and wait for an answer a_Pwease
The admins does not deal with support channels

night plover
sage flint
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Dramex and Rooka

night plover
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Well, for me, I just see Dramex where Rooka is

sage flint
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offline

night plover
night plover
sage flint
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Unfortunately its not possible

night plover
sage flint
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Because we are here to help you and answer all your questions. If you even managed to write to them, they will probably not answer you or redirect you here

night plover
kind tangle
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It’s not letting me claim my daily reward

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@sage flint

sage flint
kind tangle
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No

sage flint
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Oh, so whats the problem?

kind tangle
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When I try to claim it and make sure it’s valid it won’t go through

sage flint
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could you bring a screenshot?

elder jetty
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Why i cant transfer credets to this id 1053358122376372264

sage flint
elder jetty
next geyser
proper wedge
sour mesa