support-en

[eager summit]

It seems as though the probot dashboard is down? I can't get it to load anymore, and I'm using OperaGX. I've been sitting here trying to let it load uninterrupted for nearly an hour already.

[lament spear]

same here, i thought ad blocker was the problem, so i changed the dashboard an exception of blocking in the security settings, still, no change

[vestal falcon]

and now bot too down!!!

<@&675070424748654593>

[nocturne flax]

dude, ProBot dashboard now working successfully .

you don't have to change browser, just refresh page .

[dreamy finch]

sended

[vestal falcon]

Ok dude, Thanks for telling me. 👍

[nocturne flax]

You're welcome!

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

#support-ar

[shut nymph]

posting this again
the bot stopped working in my server a couple weeks back and I finally decided to investigate, this is what I see on the website when I go to the server.

When I click and follow the directions and enter my 2FA, it brings me right back to this.

Doesn't matter how many times I do it.

I've tried maybe 5 times now

Any help would be greatly appreciated, please reply or @ me. ProBot is central to the structure of my server and it's grinding some things to a halt.

Nvm, I just kicked the bot and re-added it to the server.

Seems to have fixed it, and also I didn't have to reset everything which was my biggest fear.

[nocturne flax]

<@&675070424748654593> ^

[nocturne flax]

There are many solutions to this problem
1 - Remove the bot from your server and enter it again
2 - Refresh the Pro Bot page
3 - If it still does not work, open the Pro Bot website in another browser

[knotty herald]

Hi

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

need valorant account

<@&675070424748654593> ^^

[sage flint]

He's problem was already resolved

[sage flint]

Sir this channel is only about @stone cloud related things, so please avoid of texting here on any other topic

[sage flint]

Hey, how may i help you?

[sage flint]

Hi, use support channel in your language please #support-ar

[nocturne flax]

Thx I hope this does not happen again

Related to the topic: Will this problem be solved?

[sage flint]

yes

[compact mulch]

I was wondering if there are any other solutions to this issue as I still haven't been able to resolve it. Thank you in advance, and sorry for constantly asking about this issue.

[sage flint]

Yes, changing the name of any channel in your server should help, sometimes simply refreshing the website helps too

[compact mulch]

I've tried those methods on numerous ocassions but it never solved it in my case. Its also not just for one particular server, all the servers that I have admin rights to are giving me that issue.

[ocean crypt]

Hey yall, I've reached the maximum reaction roles on an embed/message. I'm not sure if it's a limitation of Probot, and if I need to upgrade.

Any insight into this would be appreciated!

[sage flint]

Hi, its Discord itself limitation. Simply more reactions/buttons cant be added to your message. If you use the regular reactions not buttons or menus, then even if you try to react to this message yourself with emoji that have been not used for this message yet, you will see a pop-up saying that there is already a maximum reaction under this message

[ocean crypt]

Thank you! Really appreciate that.

[sage flint]

Any time

[sage flint]

Which browser are you using?

[compact mulch]

I have tried Chrome, Edge, and Opera

[ionic sundial]

I can't use the website is not letting me to join

[sage flint]

Hey, this is Cloudflare safety check, you just need to wait. If it take too long you can try to use different browser

[ionic sundial]

I try different browser is the same

[sage flint]

Its handled by Cloudflare so we can't do much about it. You can also check your internet connection and clear browser cache or use another device if yo can to

[ionic sundial]

Bro I use another internet and is the same

[sage flint]

As i said, this security check is handled by Cloudflare not us, so we unfortunately cant do anything about that

[nocturne flax]

No of my admins or mods can ban anyone using probot even tho permissions on both ends r correct

I cant even ban them and im the server owner

[untold arch]

Do you get any error message?

If yes screenshot please

[barren rapids]

Any clue why probot isn't grabbing emotes for embedded messages?

[nocturne flax]

Ya just says i cant ban ppl

Says i need the ban permission

[untold arch]

Make sure it has administration

[untold arch]

Show me how you wrote it

[barren rapids]

On the website

How it shows in discord

[untold arch]

is it from your server or an external one

[barren rapids]

Same server

[untold arch]

to use custom emojis
1)go to your discord servers chat
2)
if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
3) copy the sent message and paste it on dashboard

[barren rapids]

That's what I've done

[untold arch]

make sure that is from ur server

If not add it to ur server

[barren rapids]

The emotes are only in the one server

[untold arch]

send me ur server

[barren rapids]

nvm I've found the issue, they showing up because they are twitch sub emotes

[untold arch]

👍

[daring delta]

<@&675070424748654593> none of my commands are working in my server with probot

[novel quest]

I got a question in the welcome image can I put gif?

[untold arch]

Next time do not mention the hole support team, if no one replied to you then you're allowed to mention

Screenshot what ProBot reply

[untold arch]

Not possible

[novel quest]

How

[untold arch]

Sir, it's not possible

[novel quest]

But how isnt possible

[untold arch]

The bot doesn't have this feature yet and I don't think any discord bot has this feature

[novel quest]

Yes I saw some

I can't remember where

[daring delta]

i removed and re-added the bot and it works now. also rule 7 says to mention the support team when there is an issue, it didn't say not to mention the hole support team

[novel quest]

Ok I saw it ik Carl does it

[untold arch]

u can mention if no one replied to you

[untold arch]

ight, by now this feature isn't available in ProBot and next time do not mention any other bots name

[novel quest]

Ok

[daring delta]

ok

[eager summit]

Welp, the dashboard is acting up again. I'm assuming it's a server side issue for the host site?

Ah yep.

[nocturne flax]

Hello

The bot not remind me to votes

How to fix anyone can help?

[glad hull]

can anyone fix this pls

[wide valley]

The dashboard broke

[velvet stream]

<@&675070424748654593>
Dashboard not working again

[nimble hawk]

My bot isn't sending reports like new members or editing roles

[analog lava]

Me too any one got a solution ?

[velvet stream]

It's a server host problem

They soon gonna fix it

[nocturne flax]

Hi, so i recently found that there is a new daily pro bot tool that collect the daily credits from imported tokens and I prefer to make like a 2fa or something to prevent that because it is so bad and not unfair, I hope you can fix this pls,thanks pro bot support.!
And here is the video

<@&424428808951824406> [English]

[viral sundial]

Hello! Are you still facing this issue?

[viral sundial]

The bot does not remind you to vote, its something from the vote website's side.

[viral sundial]

If you have administrator permission in that server Login into the Dashboard and then select your server and on the leveling system section you'll find the rank command. Enable it and make sure therr are no enabled/disabled roles.

[viral sundial]

Is it still not working for you?

[viral sundial]

Please double-check now.

[viral sundial]

Hello! Please try these fixes and see if one of them works

• Change the log channel to another one
• Change the color of the log's embed (can be done using the dashboard)
• Disable and then re-enable the whole Log module

[velvet stream]

Still not working

[viral sundial]

Try using another browser

[slate scarab]

can I choose salons that are not affected by the logs?

<@&675070424748654593>

it shows logs for all salons but I just want logs for specific salons

[nimble hawk]

Will try thanks

[viral sundial]

Not possible currently.

[slate scarab]

will it be possible ?

[viral sundial]

You're welcome.

[viral sundial]

Feel free to put it as a suggestion in #573053418017521664

And after that it's up to the devs.

[ivory python]

#cardits

[slate scarab]

ok thx

[viral sundial]

/credits
#commands

[viral sundial]

yw

[nocturne flax]

Alright

Thanks very much

[viral sundial]

you are welcome

[ivory python]

C

c

[glad hull]

i dont have admintrator permission

and on all server that i am on i cant use

if it is my server i can use

[astral falcon]

Guys

I wanna ask you something

How to remove automod

It doesn't let the guys to advertise

I hope you'll help

@near canopy

[native geyser]

not yet, i'm sorry

[native geyser]

https://probot.io/dashboard -> select your server -> automod module

[royal badge]

server just aint loading, constant 3 dots on webpage

[lavish prawn]

ya same

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Hello, the logs in our server stopped working

<@&675070424748654593>

[untold arch]

change ur browser

[untold arch]

Which specific logs aren't working exactly?

[proper brook]

Anyone can tell me why we can't add gif to an embed ? <@&675070424748654593>

[sage flint]

What’s the size of you gif?

[proper brook]

1.48mb

[sage flint]

1MB is max

[proper brook]

oof

i'll try

website having 100000 ms >>>>

the website crashed ? <@&675070424748654593>

[nocturne flax]

None of them bro.

I have all free logs enabled.

None work

[proper brook]

Thanks, it work !

[nocturne flax]

<@&675070424748654593>

Please I need help

The logs are crucial

[signal nimbus]

i cant send in links into channels because of automod how do i fix?

[untold arch]

General problem

[untold arch]

Change the logs channel and try again

[untold arch]

you need to turn it off via dashboard to be able to send links

[signal nimbus]

ok

[compact mulch]

Its okay, if there is any development on the matter, please feel free to DM or @ me. Thank you!

[nocturne flax]

Done, still not working

[ocean crypt]

Is the website down and not loading?

[unique aspen]

i think

[ocean crypt]

any estimate on resolution time?

[untold arch]

try changing the color a little bit

[untold arch]

No, but try with VPN

Send me ur server

@nocturne flax in dm not here

[nocturne flax]

Sent the server

[untold arch]

ight

[frozen willow]

the website doest load at all

@untold arch

[nocturne flax]

Thx for the help

Dont know what fixed it

But whatever

[untold arch]

no worries

[untold arch]

Change your browser

[ocean timber]

Hi

[frozen willow]

still not working

[wintry oriole]

Hello, can't log into my dashboard. It shows it loading but never comes up and i tried 3 different browsers already. Is the bot down? Or is this something do do with the new membership levels?

[prisma glacier]

Hey guys. I have ProBot on my server and actually wanted to use it for levels. Theoretically it works but it doesn't show usernames but always just "Level-Up! [User Name] 2"

[odd peak]

Experiencing this also

[zenith pine]

You have to change the text on the dashboard which looks like it's down rn

[prisma glacier]

Okay, thank you

[untold arch]

Use VPN, clear cache and cookies

How is not working exactly

[untold arch]

try with VPN

[untold arch]

İt's [userName]

[untold arch]

Do not interfere without respecting the channel rules

[zenith pine]

My bad

[untold arch]

So the dashboard not working? How is not working exactly, can u provide some screenshots

[eager summit]

Sorry I just woke up, but here and there yes. It randomly forces me to reload the page when I'm in the middle of something, and then it goes to the infinite loading screen. that was the fikrst time I actually got that error. I was able to finish what i needed to last night after a refresh after the error, but right as i finished it did the inifinite loading again, so i gave up for the night. I've been using probot for months and had never had this issue until yesterday.

[civic totem]

the dash (and everything else!) isnt working for me either. Just stops me at loading screen. infinite loading. <@&675070424748654593>

[nocturne flax]

whats going on?

[eager summit]

This is the issue we're discussing.

[nocturne flax]

bruh

[civic totem]

same with me

[nocturne flax]

its fixed

[fluid edge]

been like this for 4-5 days

Try 10 different countries with vpn, its so hit and miss

[narrow ivy]

Why the Probot Dashboard is not working

[fluid edge]

cloudflare issue supposedly

[odd peak]

It's still down for me. Is it up for anyone else?

[plain breach]

Mine had the same issue until recently, just now it started working again

Hoping reloading it works and re-conncting it to your discord

[odd peak]

it's like, working 1/15 times i reload it

[untold arch]

Try with VPN

[untold arch]

@nocturne flax @narrow ivy

[untold arch]

Please do not interfere without respecting the channel rules

[fluid edge]

wym ? I was saying i tried 10 different countries

and it didnt work

🤔

[untold arch]

Well it's not a chatting room so you cannot chat with others

[next tangle]

why its probot not work

[untold arch]

elaborate please

[fluid edge]

💀 i said 1 thing, and then i just answered him saying it was cloudflare ig thats not helping them telling the issue.
&
Is it being looked into ? cus its been ongoing issue for 3-4 days

[untold arch]

İt's not helping but it's a chatting also if ur facing the same problem try with Japan it works properly for me

[civic totem]

Okay!

[nimble hawk]

still not sending reports to channels

[restive trout]

I've a question about the XP of voice score.
Does the probot have a limit? I tried to add voice 1,000,000 XP to someone in my server but it doesn't exceed 950,000 XP ... but sometime later it increased by itself to 950,220... so how does it work?
Because I want to have people in my server with more than 1M xp...

[trim cedar]

<@&675070424748654593>

Can anyone help

[sour phoenix]

Is there a way to give someone else access to the dashboard?

Everyone is already administrator (via permissions + role)

nvm

They didn't actually assign me the admin role

gg

works now

[signal moat]

Hello, my friend seems to be having an issue in his server...
He uses ProBot for logging and sometimes it'll show the logs, sometimes it won't, is there anyway to fix this?

[warped oar]

Hello everyone,
the response in embed message works ?

[wheat junco]

Hi! Probot keeps putting a channel into slow mode and deleting messages. It doesn't do it in any other channels and even when I take away mod permissions it keeps doing it. Any advice to fix it?

[sage flint]

Hey, ProBot has the maximum level at 100 which its 950,000 exp for the voice level. This value cannot be exceeded because of max level

[sage flint]

Hello, please ask your question right way instead of just writing "can anyone help" without any context. Thanks!

[sage flint]

Hi, its not possible for ProBot to do it by itself. Only case when ProBot sets a cooldown in the channel is when someone use the /slowmode command. Please check if anyone with permission to this command not using it

[wheat junco]

Alrighty thank you for the quick response!

Actually sorry, I just checked the audit logs it was probot changing it.

[sage flint]

Audit log won't tell you exactly who did it, because ProBot doesn't log who used the /slowmode command, so it will just display that ProBot sets some limit on a channel

[left moat]

do level rewards max out at level 100?

[sage flint]

Yes, the 100 level is max

[sage flint]

Hey, unfortunately there is a problem with it. It should be fixed soon

[sage flint]

Hello, we know about this problem. For now you can try these possible fixes:

1. Change the logs color a little on the dashboard
2. Change the logs channel to another, save changes and change it back to the previous channel
3. Go to your server settings, head to the Integrations tab, find ProBot, remove all ProBot's webhooks and do second fix described above

[signal moat]

Alright, thank you!

[sage flint]

You're welcome!

[strange kayak]

<@&675070424748654593> #1152978300394811412 message

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

[steady ridge]

Does the ProBot still play music. It doesn't work on my sevrer.

[tight grotto]

Is XP tracked when leveling system is toggled off?

[sage flint]

No, we have removed this feature few month ago

[sage flint]

No

[tight grotto]

figured ^^ has to ask. trying to figure out which bot did the ranking on the server i'm working on. (probot had leveling system toggled of, but did have xp showing for people in /top .. none of the custom roles we have are in probots leveling system though; so i'll ask others from the server ^^)

[dark breach]

Can anyone help with finding out why my self-assignable roles settings got wiped from my dashboard? The roles themselves are still there but the embeds are de-selected and I can no longer select the previous messages that Probot sent. I'm wondering how I would edit the previous messages without wiping the existing reaction roles that ppl have. (The existing reaction roles still function properly.)

[twin otter]

Hi

i have a problem

my account just transferred all my credits without my permission

i didn't download anything and i didn't get any email that someone login in my account

[sage flint]

You have to select an embed first. Also editing settings or re-creating it will not wipe any users roles

[sage flint]

Hey, unfortunately we can't do anything about it. Securing user accounts is not on our side. All I can do is suggest you to enable two-factor login and be more careful

[kind eagle]

I had a problem 9/14

Still got no answer back

i keep getting DiscordRESTError [50035]: Invalid Form Body
embeds.0.description: This field is required

[sage flint]

Hey, switch from normal message to the embed, type some random stuff in the description field and then switch it back to the normal message

[kind eagle]

Already did that

[sage flint]

Can you send a screenshot from the embed?

[kind eagle]

?

[kind eagle]

Ah sure

[sage flint]

Okay and it’s still can’t be send?

[kind eagle]

Yes

Same error after switching

[sage flint]

Can you copy your message content, delete that one and just create a new message?

I’ll check further this problem

[kind eagle]

does this mean i to do everything all over again?

[sage flint]

You can copy all content and paste into new message so you don’t need to write it again. But if you already have configured self-roles in this message, then yes - already existing self roles will not stop working but once you want to edit them you will have to make it from scratch

I have one more question, did this error occur with an old message you created a long time ago and wanted to edit or with a new message you just created?

[sharp temple]

ello <@&675070424748654593> how often does suggestions get implemented ?

[sage flint]

Depends on the suggestions, not all are added. If the suggestion is good enough and appropriate it can be added in one of the future updates but there is not specified time for that

[sharp temple]

I have a very annoying issue so can it be prioritised 🤣

[sage flint]

What's the issue?

[sharp temple]

when doing the auto-responder trigger message can we delete the original message so we don't have to then immediately go and delete our message?

I believe me or someone else suggested this to be done not sure the outcome of the suggestion tho

[sage flint]

This has been suggested many times before and will surely be added at some day

[sharp temple]

how does one try convince someone to add it sooner, it's low-key annoying 🤣

[sage flint]

Well, it is nothing very important, nor will you convince the developers to introduce something earlier. They have their own priorities sorry

[kind eagle]

Message was from 2022

[sage flint]

Allright, thanks. Will check it

[analog bison]

why arw all my payment methods being declined when i have enough money to pay?

[timid jewel]

what is the error message you get?

[rain gull]

why i can't reserve my daily

[timid jewel]

can you explain how exactly?

like what's the error message u get?

[rain gull]

i don't know why

[timid jewel]

try from another browser

[rain gull]

ok

[tepid cradle]

Wym Credit command He takes a full minute to respond, my friends

@timid jewel

[fallen badge]

Hi
i bought Diamond membership by mistake from another account so i canceled will i get the money back?

[fallen badge]

<@&675070424748654593>

[charred rivet]

How to limit a command to only specific roles?

I tried to enable it for specific roles like admin but anyone can use it!

[tepid cradle]

He did not respond. It is a technical malfunction that always occurs from the website itself and not the bot. Try a browser and try to set the commands.

Send a screenshot of Cmd

If this is a mistake from your server, not from the bot, everyone is working on it

[tepid cradle]

.

do you need anything else?

[fallen badge]

@ember crag you can answer me

[untold arch]

@nocturne flax what's your problem again?

[untold arch]

yes?

@tepid cradle next time do not interfere without respecting the channel rules

all of them or specific one?

Change the log channel and try

[warm vessel]

mod log doesnt work with the premium bot, when my subscription ran out and i had to invite classic pro bot it started working

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[vague geyser]

I can't claim my gift 🎁

Bruh I'm gonna 💀 if I don't have the solution

I WANT MY GIFT😩😭😭

[hollow laurel]

Looks like it's a server issue on pro bot's end

but what do I know

try again in a few mins maybe

[vague geyser]

Bro it's been 4 hours

[hollow laurel]

lol Im not an expert, just my two cents

[vague geyser]

And what's pro bot end is it gonna end soon

[hollow laurel]

🤷‍♂️

Question about the Starboard

This star limit, does it control how many star a post need to be on the starboard?

I opened docs, but there wasn't anything there. Im assuming as this is a new feature.

[sage flint]

Yes

[sage flint]

Will check this issue

[hollow laurel]

Thanks!
Do the star emoji come automatically, or we manually have to react to the post? React To Starboard Post is on in advance settings

And lastly, the star board message is empty, is it necessary for me to write anything there or it can be left blank for a default message?

[inland token]

@sage flint hey
can you check my ticket #1153387273212133506

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

If this setting is enabled bot will automatically react to new starboard posts

What exactly you mean by “message is empty”?

[sage flint]

You don’t need to ping me here, I’ll check your ticket

[inland token]

okay sorry about that

[hollow laurel]

I'm talking about the "Message content".

[vague geyser]

Thx

[sage flint]

The message content is the message that will be displayed on the starboard, it cannot be empty because by default it does not contain any content. This field must be filled in, unless you are using an embed message, in which case the message content field can be left blank, but only if you have completed the embed

[hollow laurel]

I see

So I'll experiment with the tags given below

okay gotcha, thanks for the really quick answers

hopefully this info is added to the docs

https://docs.probot.io/docs/modules/starboard#starboard-unveiled

[sage flint]

We will try to improve the documentation to make it more precise

[hollow laurel]

So what I am noticing, is the bot isn't adding emojis to the posts. Probot has admin perms.
However it is able to detect when a star is given and put it in the starboard channel.
But, lol, the image isnt showing up

adding anything seems unnecessary to me so I only added content

[sage flint]

As I said this field is required unless you use an embed and it don’t have any default values. Images are not supported yet, so only text messages will be displayed on the starboard. “Add reaction” option works fine, as you can see on your screenshot, it just use buttons instead of classic reactions

[fallen current]

I'm having trouble claiming my daily reward. Is this a known issue? I'm getting "Internal Server Error"

[vague geyser]

Me too

[vague geyser]

It's like this

[fallen current]

Please don't mention me in the replies

[vague geyser]

Ok sorry

[teal badger]

We are aware of this issue, it will be fixed soon. Have a great rest of your night Dom! 😁

[vague geyser]

I have found a solution just go to an inganigo tab sorry can't spell

[chrome condor]

#p گل یخ

[timid jewel]

how can I help you today

[fallen current]

Thanks, you too 😄

[inland token]

@timid jewel

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Is anybody else’s loading in for like 15 to 20 minutes

[shut tapir]

so, after i got someone to come in and fix the assignable roles, someone else couldnt see the actual menu for the roles. and they deleted it like an idiot. and now i once again cant get the actual role menu to attach to the embed message

refer to this to see what was happening, even though im still not sure what was.

[sullen parrot]

is there a known error for embed with self assingable roles not assigning roles?

[timid jewel]

how can I help?

[timid jewel]

try from another browser

[timid jewel]

can you explain the problem exactly please.

[slow cape]

Hey, I need help. When I try to see my server in the probot dashboard, I say: This server requires configuration. I do not know what that means....

[shut tapir]

<@&675070424748654593>

[sage flint]

Set it up again but don't add all the roles at once. Add some of the roles, save changes, add few more, save changes and do so until you have added all the roles

[shut tapir]

alright

[sage flint]

Hey, rename first channel in your server and try again to get access to dashboard

[sage flint]

How may i help you?

[slow cape]

is not working

[slow cape]

rename any way or to a specific name?

[sage flint]

rename any way but if its not working you can also change the server name, save it and change it back

[slow cape]

is not working...

[sage flint]

Kick and re-invite bot to the server, all your settings will be saved

[slow cape]

not working

[sage flint]

invite me to your server via DM please

[slow cape]

do you have 2 minute to come in vocal am gonna show you

[slow cape]

ok

[sage flint]

[shut tapir]

is there a workaround to the 25 option limit?

[sage flint]

Unfortunately not, 25 is limit imposed by discord

[hollow bluff]

hey, i was just trying to put together a new server and add reaction roles and rules and things of the sort and was wondering if there's a way to put special emojis in the text/reaction rather than just the normal like iphone emojis? if that makes sense?

<@&675070424748654593>

[vernal oasis]

<@&675070424748654593> i wanted to get my daily pro bot credit but it gives me an error

[vernal oasis]

It says internal server error

[lone pulsar]

Hey, when I try to send embed it gives me this error:

DiscordRESTError [50035]: Invalid Form Body
embeds.0.description: This field is required

[timid jewel]

to add custom emojis on embeds or anywhere else

1. go to your discord servers chat

2. if you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV

3. if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W

4. copy the sent message and paste it on dashboard

[timid jewel]

try from another browser

[vernal oasis]

I tried already

Its the same for all

This even happened to another person in #chat-ar

Too

So now what @timid jewel ?

[pale gust]

for some reason my reaction roles just stopped working

both for buttons

and reactions

not sure what i did or how to fix it

[fallen marsh]

i need help

[fallen marsh]

<@&675070424748654593>

[hollow bluff]

no i meant in like the embedded text message for setting things up

[vernal oasis]

@timid jewel

[fringe inlet]

whats this in daily

[autumn nymph]

ive never used probot, but i wanted to use it for leveling up in my server, the permissions are correct on discord but idk if i have it set up right to give a role once you reach a certain level, well its not giving me the role

[queen pumice]

i get the same thign

[vernal oasis]

Yea m too

[ocean crypt]

is the website down again?

[sage flint]

No

Hey @fringe inlet, @queen pumice and @vernal oasis
We're looking into this issue, should be fixed soon

[knotty otter]

Why

[sage flint]

Hello, can you send a screenshot from your leveling system config?

[sage flint]

#support-en message

[knotty otter]

Ok

[ionic sundial]

Internal server error wtf is happening

[sage flint]

#support-en message

[autumn path]

السلام عليكم

hi

[sage flint]

#support-ar

[autumn path]

thx ok

[vernal oasis]

Not fixed yet?

[fringe inlet]

okay

[pale gust]

for some reason my reaction roles just stopped working
both for buttons
and reaction roles
not sure what i did or how to fix it

any recommended fix?

[round stag]

Can ik what's that ?

[devout hatch]

It is a simple problem and will be resolved soon

[manic crane]

everyone got this problem any fix ? @near canopy

[distant dock]

Anyone know how to link a channel in an embeded message

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[distant dock]

no

[sage flint]

Responded in the ticket

[sage flint]

Hello, we’re looking into this issue. And next time please do not mention random admins, he don’t even speak English

[sage flint]

Does ProBot role is above these roles that you want to assign via self-roles?

[ocean wind]

There is an issue with probot integration right now I’m assuming

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[glossy granite]

how to play music? /play not working now.

[sage flint]

There is no play command, we have removed music module months ago

[glossy granite]

okay. thx for replying

So how to ordera music playing by bot now? any recommendation?

[sage flint]

You can try SoundCloud bot

[glossy granite]

Thanks a lot. saved my day

[sage flint]

No problem

[pale gust]

for some reason my reaction roles just stopped working
both for buttons
and reaction roles
not sure what i did or how to fix it
any recommended fix?

[sage flint]

Already replied to you

[pearl bluff]

can somoen explain to me what the colors feature is?

or show me an example

[timid jewel]

its a self assign color role feature, people can pick a color for themselves from the list
here is an example from the list

[slender swift]

such as reaction role?

anyway could you explain some of this please

what does those timer thing do?

also how do i disable voice level

[stoic ocean]

When I click on receiving the daily gift, it appears like this and says server error, what should I do?

[nocturne flax]

Hi

[chilly knoll]

Hi there, I need help with level system. This is my set up at the moment

I opened admin for probot but its not giving roles when the members reach the level that needed

[slender swift]

make sure probot role is above them

[minor zinc]

Hi

I have a problem with a line on the computer and they told me to come here. Do you guys have a solution?

??

[chilly knoll]

I set up another bot role for them, do i need also move probot role above them?

[untold arch]

@nocturne flax @stoic ocean known issue, should be fixed sson

[untold arch]

Make sure ProBot has all necessary permissions and drag it above the other roles

[untold arch]

Do not interfere without respecting the channel rules

[untold arch]

We only receive ProBot related questions

[minor zinc]

Sorry

[untold arch]

It's the amount of time needed to reach a level from 0

[untold arch]

in level system? If yes just put it 0

[untold arch]

no worries

[alpine wind]

How do I set up Self-assigned roles in a Discord server so people can have their own roles?

[untold arch]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[chilly knoll]

i created a role for bots and opened all the permission for bots, also added probot in its, but its still not giving roles

Or should i also move Probot role higher

?

[untold arch]

Send me ur server via dm

[sterile bluff]

How do I disable the /title command?

[silent abyss]

Hello

How can i get the /level command?

Becouse i have only /setlevel

[nocturne flax]

Its FIx now?

[plucky halo]

why i can't claim my daily credit reward?

[cosmic tusk]

Why does it say server internal error

When I claim my daily

[vernal oasis]

They're trying to fix this

[cosmic tusk]

Okay tysm

[sterile bluff]

How do I disable the /title or make it were admins can only use the command?

[untold arch]

there's no eta for it be patient

[untold arch]

@plucky halo @cosmic tusk

[untold arch]

next time please be respectful for the channel rules

[untold arch]

Not possible

[sterile bluff]

E

Ok

[vernal oasis]

What did I do wrong i said that yall trying to fix it and it's for everyone that it's like that it give an error

[cosmic tusk]

I just started a day ago so I have patience

[sterile bluff]

How can I make the bad word list work on administrators

[tropic grove]

why probot daily has eroor

[viral pewter]

Until when will this problem exist?!

[sterile bluff]

Moderation command logs not working

[hallow sleet]

<@&675070424748654593>

How to change it from having to use the (/cmd) to just typing (?…)

Anybody?

<@&675070424748654593> <@&836705505731936257>

I speak both

Hablo los dos

And also provost daily has an error for some reason

[native cosmos]

<@&675070424748654593>

I went to the probot settings but why doesn't it show my server? Even though I gave it the highest role in the server?. I think you should fix it urgently :)))

[sterile bluff]

<@&675070424748654593>

[neon ferry]

im confused about what the colour thing is

[pale gust]

for some reason my reaction roles just stopped working
both for buttons
and reaction roles
not sure what i did or how to fix it
any recommended fix?

ive tried to post a new embed

but nothing seems tow ork

[fringe inlet]

when will you fix the daily

[sacred pivot]

Hey <@&675070424748654593>,

I'm having problems with the auto-mod module. It doesn't create a rule within our server for "Links", but it does work for other rules. Added a box around the one which isn't working. Please let me know how I can sort this out. Thanks:)

[bitter dome]

<@&675070424748654593> can i get some help. somehow i renewed my tier 2 for a year and it made a new bot and i just wanna renew my old one.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hey, we're looking into this issue.
And please do not ping any other language support here, and if you're pinging english staff please do it only one time.
Regarding your question about commands. It is not possible to use old prefix command once we have moved to the slash system, but you can set up an alias for each command and use it like old prefix commands

[sage flint]

Hey, do you have administrator permissions on the server?
If do please try to log out and log in again to the dashboard

[sage flint]

Hi, this type of logs is not fully available yet

[sterile bluff]

Ty

[sage flint]

Hello, simply this is a future that allows users to change their nick color
Learn mpre about color feature here

[bitter dome]

i need help i made a premium support ticket and no one is responding

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Be patient please, we have a lot of tickets

[sage flint]

#support-en message

[sage flint]

Hey, could you try turning it off, refreshing the page and turning it back on? I checked it and it works fine for me

[sacred pivot]

Already tried that

[sage flint]

May i get invite to your server via DM?

[bitter dome]

@sage flint is great at support and will take good care of you! they got to me and got me all squared away in no time flat! support 11/10

[sacred pivot]

Ofc

[pale gust]

yeah i have probot at the very top of the hierarchy

[sage flint]

Could you send me a invite link to your server via DM so I can check it out?

[velvet coral]

what does it mean when i add pro bot to a server and it says this server requires setup

[timid jewel]

try changing any channel's name then reload the page and see if it works, if it doesn't then kick probot out of the server and re-invite it using this link https://probot.io/invite and that should fix it

[thin fjord]

I wanna put music with my pro bot on a voice channel, how do I do it

[timid jewel]

we don't have music feature anymore

[hallow sleet]

Alr but can u fix my problem the first one?

[undone forge]

Hi! I'm trying to set up the self assignable roles, when I make the embed message it sends just fine, but when I try to add the reaction roles it only puts 1 of them even with all listed

[frank heath]

With the reaction role self assignable roles, is there a way to set it up so that when I react to a role, it gives me that role, but if I react to a different role in the same role menu, it takes away the previous one and assigns the new one I selected? I set the number of roles allowed to 1 thinking that it would do that for me, but it doesnt lol

[proper jacinth]

Hello blacku are the color roles fixed ?

[tidal anvil]

i can't claim my own daily credit reward

what's wrong with the website it keep stopping and full of bugs

[viral sundial]

could you show me a screenshot of how it looks like on the dashboard?

[viral sundial]

well, if the number of roles allowed is 1 then the member will only be able to pick one of the roles
which means they'll have to remove the reaction from the first emoji (which leads to removing its role) and then select another one

and that's the only way of doing it

[viral sundial]

try clearing the browser's cache and logging out of the dashboard and and see if you are still facing the issue.

[viral sundial]

go ahead
what are the other bugs that you've been facing?

[tidal anvil]

i can't edit on my server and sometimes when i try it says server require setup and sometimes the changes can't be save too

[tidal anvil]

I'll try thank you

[viral sundial]

as for the "server required setup" message. it rarely happens in general but if you face it just know that changing any channel's name on your server will fix it.
As for the "changes cannot be saved" could you tell me when do you get this exactly?

[viral sundial]

you're welcome

[mossy storm]

hey im trying to reset all xp point in my chat but it wont let me do it?
the /reset text all just keeps making me pick a person, i want to reset everything

[slender swift]

Probot don't have giveaway commands?

[native geyser]

use all as a target

[native geyser]

no

[silent abyss]

Hello how can i add the role after reaching x level?

@native geyser

[native geyser]

https://probot.io/dashboard -> select your server -> leveling system module

[silent abyss]

Oh nwm

And where can i create rewards for level?

@native geyser

[native geyser]

^

[static musk]

Probot keeps blocking links in my chat via Automod, i turned off this settings and removed the bot and its still happening! 😔

[native geyser]

check audit log and confirm that it's probot please

[frank heath]

Sounds good. I just wanted to make sure because I know there are other bots that when it’s set to one like that, the bot removes the previous role and adds the new one if you click a new reaction. Thanks!

[ancient forge]

Hey can u talk with support to make a announcement about the error in website with daily rewards and when it will be fixed ?

[vocal zealot]

Hello is anyone here

I need help

@native geyser Can u help me

??

Hello?

<@&675070424748654593>

Anybody?

[native geyser]

you can just ask your question right away.

[vocal zealot]

Ok

I am having trouble while doing the auto leveling in the server I do have roles but It shows that there are no roles

[native geyser]

drag probots role above other roles, give it permissions to manage roles and refresh your page

[vocal zealot]

I did it already

[native geyser]

unless there is a discord related visual bug or something in role order this will fix it

[vocal zealot]

Hmm

Well I'll try again

Maybe it will work

[quiet breach]

shame.

[slim plank]

<@&675070424748654593> is there any way in changing the bot prefix? i remember it had it before in the dashboard is it removed because i can't find it anywhere?

[native geyser]

prefix has been removed long ago by discord

[slim plank]

okay, thank you so much!

[native geyser]

you're welcome

[pale gust]

sent!

thank ya

[full vessel]

Certain logs don't log anything for me, for example all 3 thread logs, and the server invite log. I tried toggling the logs off and back on, toggled entire logs plugin off and back on. Still nothing for certain logs. Any fix for this?

[royal hawk]

hey my claim reward is broken

it always sends me this message

+i made my own server

and i added probot in it

what should i do

[sage flint]

Hey, some of logs are not fully available yet

[sage flint]

Hi, this is knwon issue, should be fixed soon

[full vessel]

thanks

[visual obsidian]

Hi guys when the issue will be fix ? The internal error

[sullen prism]

<@&675070424748654593> ^

[fallen current]

Do I lose my combo streak if I can't claim my daily gift because of the internal server error?

[visual obsidian]

Me too

[viral sundial]

yes

[viral sundial]

currently the devs are working on it

shouldn't take much time

[visual obsidian]

Ok thank you for respond

[viral sundial]

yw

[short plinth]

Staff: Just letting you know u got some NPC sending spam

[rose plinth]

do variables work in the image's text? just asking bc i dont know much about the bot.

[sage flint]

No, only in the message

[sage flint]

Thanks for the report

[rose plinth]

aight

[undone forge]

Second photo is the message the reactions should be going to

[low oak]

the leveling system is assigning random roles instead of sequentially? im very confused

<@&675070424748654593> sorry for ping but plz help :'3

[sharp smelt]

i have no idea how to use the starboard feature on the dashboard

[radiant pelican]

hello

why i cant

[random juniper]

i need help. before probot can play music and now it cant but it doesnt matter i need the probot music library called my baby shot me down please if u have tell me

https://cdn.discordapp.com/attachments/964820499517554709/1154672917758619678/Screenshot_20230922_122748_Discord.jpg

[untold arch]

I can't seem to understand you, do you mean it assign random roles instead of 1,2,3?

[low oak]

it jumps around in the numbers rather than in order of the roles i made and set for them

[untold arch]

Hi there, to put a message on the starboard simply react to it with the star emoji ⭐️ and when it reach the fixed amount, bot will get this message and out in your starboard channel

[untold arch]

As they said The captcha is incorrect try again

[untold arch]

Music feature has been removed long time ago which means u can't play music anymore

[untold arch]

for text, every 2-5 minutes? while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles

[low oak]

They skipped from 10 to 45 im very confused

like..random numbers are being picked instead of in order

[random juniper]

yea i already know that but do they still have the music library folder so i can see the music that i been wanting ?

[rare dock]

when will levels over 100 come? i have over 1 025 000xp in one server lol

[sage flint]

100 is max

[rare dock]

i know

ive known for 2 years

just asking when will levels over 100 come or will ever

[sage flint]

as far as i know we have no plans to increase the mex level

[split needle]

we have never been having any feature like that throughout our time of having the music feature, therefore we may not knowing what you are reffering to

[nocturne flax]

hello

[surreal glen]

yo support

i cant claim my daily

<@&675070424748654593>

[sage flint]

Known issue

[surreal glen]

but like

why

is known issue an answer

[bronze moat]

This keep popup when i try to claim

a daily

[blissful star]

There is a problem with receiving credit, which is currently being worked on

[untold arch]

I really appreciate your help but next time please be respectful for the channel rules

[surreal glen]

Will there be compensation

[untold arch]

for what

[surreal glen]

For the lost credits

Say it takes 3 days to fix

That could be up to 9000 credits that people have lost

[untold arch]

I have no information about that but I think no

[surreal glen]

Hm bummer

[undone forge]

Hi, im still having issues with the self assignable roles. I made the message embed that the reactions need to go to, the roles, etc. When I set up the self assign, it only puts 1 of the reactions on the message, and sometimes puts the others on previous messages instead

[scenic tundra]

is there a way to set xp for someone who is banned from a server?

[echo depot]

/setxp

[scenic tundra]

we tried that

[echo depot]

then idk sorry

[scenic tundra]

k its fine

[ember niche]

My moderators started complaining that they cannot use ProBot's "/slowmode" command
Moderators do not have "Edit Channels" permission on server (although they CAN use the command in Integration Permissions and bot config)

Is this some new security feature that automatically disables the bot-usage of moderation tools if ones account doesn't have server permissions to execute them without a bot?

[sage flint]

Hi there, do you still experience this problem?

[sage flint]

Hello, unfortunately you can't set certain amount of exp for people that are not on the server, but you can wipe they exp using the /reset command and their ID as target

[sage flint]

Hi, we appreciate that you want to help people, but please follow the channel rules

[sage flint]

Hey, you can set the moderator role as a mod role to allow them to use this command

[empty onyx]

<@&675070424748654593>

[sage flint]

Hey, simply discord.com phrase is blocked by anti-invite rule
To prevent blocking channel links, go to your server settings Safety setup Automod ProBot anti-invite rule and add *discord.com/channels/* as allowed phrases

[empty onyx]

That must be new it never use too

[undone forge]

I do!

[scenic tundra]

Omg thanks i rlly needed this

[ember niche]

Hi, i did it from the start. Moderator role is included there, but they still cant use the /slowmode command

[edgy cloud]

Can anyone help me

I just added the bot to a server

And it's not appearing on the dashboard

[timid jewel]

try from another browser please

[edgy cloud]

yea i tried it

same result in edge

it is working perfectly with other servers i had added

but the new server i had added its not appearing

[timid jewel]

can you try open the server dashboard from this link
https://probot.io/dashboard

[timid jewel]

will you see this same error?

[edgy cloud]

oh okie

[edgy cloud]

theres no error but the server not appearing

[edgy cloud]

this error occured whn i added the bot and it took me to its dashboard

also is there a limit on hw many servers can be present on the dashboard

[tough hemlock]

hi, my mod logs aren't showing up for my mods while on mobile

should i just reinvite the bot? or :/

[eternal brook]

dashboard not loading

[zinc totem]

<@&675070424748654593> ^^

[zinc totem]

You do not have access to the control panel "Dashborad"

[lean badger]

@zinc totem https://probot.io/dashboard

[edgy cloud]

This is prime version right?

[zinc totem]

Have you specified change log in a specific room?

[zinc totem]

The bot owner must allow you to enter the control panel "Dashborad"

[zinc totem]

Do you have an error?

[edgy cloud]

But I am using the other bot I think it's basic version

Normal version ig

[zinc totem]

Its not prime?

[edgy cloud]

I can access other servers dashboards but only the recent one I can't access

Yea

It's not prime

[zinc totem]

Go to this link and take a picture of the page
https://probot.io/dashboard

[edgy cloud]

It's fine
Thx for helping me

[split needle]

@zinc totem we kindly ask you to not use machine translator in the support channel as it may lead to misunderstanding between languages

[zinc totem]

Okay

[edgy cloud]

Here

I can't find the one I added

[split needle]

ensure that you have administrative permission in the server to be able to access its dashboard. you will need to contact your server's owner about it

[edgy cloud]

Oh okie

[split needle]

you may stop here after the warning

[edgy cloud]

Sure I will try that

Thx for the help both of you

[crystal estuary]

Having the dreaded error "this server requires setup" most people here seem to be facing. I changed a channel name, have an entirely new user profile, kicked it out of the server and reinvited it. Turned off any adblockers/tracking protection on the dashboard and still have the error. I was thinking of using this as my primary everything bot but with these issues, it's literally impossible.

Also, the connection/ddos protection auto refresh on the site only seldom seems to fix my problem when it passively reloads on its own.

[zinc totem]

<@&675070424748654593> ^^

[zinc totem]

Change the name of any channel in your server and refresh the site

[crystal estuary]

I did

[zinc totem]

then try again

[zinc totem]

Enter the site and try again

[crystal estuary]

Letting the site sit for 20 mins w/o doing anything seemed to fix itself

Just wondering what to do when it doesn't work, bc it never does for me

[zinc totem]

Are you sure that the bot is present in your server?

[crystal estuary]

Yes, it's always been during the errors

[zinc totem]

Okay, enter here and give me a picture of what it shows you
https://probot.io/dashboard

[zinc totem]

Because your problem should be solved when you try this method

[crystal estuary]

It fixed itself, then I left the site, went back in to check the channel dashboard page, shows the same error again

I did just add a new channel, don't know why it breaks it again

Proof that it's working, in the server, and responding to events

[tough hemlock]

Yes, it was working fine two days ago then all of a sudden on mobile non of the mods or me can see the logs channel. Well, we see the channel but nothing probot is assigned to do and show in the logs channel shows up anymore :/

[zinc totem]

Do the other logs work?

I mean, are there some logs that work? @tough hemlock

Or all logs?

[tough hemlock]

None of them are showing on on mobile but when I hop on my pc I can see them

[plain nexus]

I set the level up but when I reached the level the rank didn't change.

[zinc totem]

The problem is being worked on

[zinc totem]

Give me your server DM

[plain nexus]

ok

this role does not change once level is reached.

[zinc totem]

Because you change your written level, not your voice level

@plain nexus

[plain nexus]

he voice level 3 but has not new role

[zinc totem]

Does the role have administrative permstion?

[plain nexus]

no admin role only

[zinc totem]

Is the role of the probot higher than the specified roles?

[plain nexus]

yes

[zinc totem]

@plain nexus
There is a timer, this timer is the time it will take to reach the specified level.

[plain nexus]

i will try set zero time

ok i new setup

[sage flint]

Hey, for the voice level roles users still have to send at least one text message to trigger the bot to sync reward roles

[sage flint]

Hi, we appreciate that you want to help people, but please follow the channel rules

[zinc totem]

I did

[plain nexus]

Oh! Ok thankyou. I did it.

[plain nexus]

Thankyou for help.

[zinc totem]

Welcome bro

[trail jacinth]

The probot is not responding to the credit command , and when I contacted support, they informed me that my account is blacklisted without providing any reason.

[noble lava]

How do i use server emotes in embed messages??

<@&675070424748654593>

[sage flint]

Hey, you need to provide emoij like this !animated_pro
To got this simply put the \ symbol before your emoji like so \ and send it to the chat on your server, then just copy whats appears and paste into the embed

[thorn tinsel]

How to probot whitelist ads in a channel?

[sage flint]

Hi, can you elaborate a little what exactly you mean?

[thorn tinsel]

I want a certain channel to not have the message deleted if a member sends a link

[sage flint]

Hello, you got blacklisted due to trading which is prohibited, also you already got respond on arabic channel

[sage flint]

In the automod tab click "Edit Rule" next to the links and add the channel on which you want to disable message deletion to the Disabled Channels field

[thorn tinsel]

hmm sorry but can you tell me where to automod (sr for retard)

[paper epoch]

What's that ?!

[sage flint]

https://probot.io/dashboard Choose your server from the left side bar Automod

[sage flint]

Use channel in your language please #support-ar

[feral igloo]

Hi

[timid jewel]

hey there, how can I help you today?

[terse wind]

Heyo

Looking to add a timer to a auto response

so it can be spammed

if not possible can i please get a no so im not searching for nothing

[sage flint]

Hey, unfortunately it is not possible

[terse wind]

Man, We got some people abusing a ping for a channel 😢

[sage flint]

The only way to do something similar to this, is just restrict your auto-reposnder only for one channel, and set a slowmode on it

[torn trellis]

How use pro hot

Bot

[atomic wing]

Isn't that a very broad question?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[torn trellis]

Idk how to use

Just tell me 2 cmd how to play song and how connect bot in vc

[atomic wing]

You can't play song with Probot.

[torn trellis]

What

[atomic wing]

and Probot can not join voice chat.

[timid jewel]

unfortunately, we don't have this feature anymore.

[neat moss]

👋 If I’m doing slash ban, how do I make the ban indefinite? If I don’t provide a time it adds a certain amount of time automatically

[zinc totem]

<@&675070424748654593> ^

[split needle]

you can set the default ban duration from the dashboard, in the ban command's setting
the bot will not do permanent bans and I still don't know why

[split needle]

follow the channel's topic

[split needle]

you may follow the channel's topic if you want to help others

[neat moss]

Great, I’ll try that! Tysm 🙂

[timid jewel]

there is text level and voice level, you get text xp once every minute as you send messages, you get voice xp as you stay in a call the amount is randomized for both of them, while rewarding people they need to reach both of the target levels to get their level if you're having a level system, you can find a lot more in the dashboard > click on your server image > Leveling System Section.
https://probot.io/dashboard

[nocturne flax]

Probot in my server top day and week not working

<@&675070424748654593>

[tardy bluff]

my dashboard won't load, it's been like this for days (I last checked like 3/4 days ago last time)

[timid jewel]

can you try open this page
https://probot.io/daily

and tell me if you have the same error

[tardy bluff]

claimed, and now I can see my servers apparently

yep, I can use the dashboard now

[tardy bluff]

was that step required or just a bug?
cause now that I claimed that daily prize the main page loads up just fine
I don't get these infinite loadings anymore

[timid jewel]

yeah its bug, it happens sometimes not all the times, if you have the problem again please open the dashboard via the daily link please 🤗

[nocturne flax]

@timid jewel

Help me .

[tardy bluff]

thank you, great support

[timid jewel]

Glad I could assist!

[nocturne flax]

This not working

[timid jewel]

how can I help

[nocturne flax]

Watch

[timid jewel]

is your server new or something?

[nocturne flax]

No This server is 2 years ago but i reset top

[timid jewel]

could you try to use this command with slash commands please?

[nocturne flax]

Yes i can

[timid jewel]

/top type:Text duration:Day

tell me if you have the same issue with the slash cmds

[nocturne flax]

@timid jewel ?

@timid jewel watchh

[timid jewel]

ok I'll send the problem to the high staff, please be patient.

[nocturne flax]

Ok

[timid jewel]

please try to reset and re-invite the bot

[nocturne flax]

Okey

[nocturne flax]

I reset and re invite but didn’t working

[upper fjord]

When does the week reset? for top week xp

[wooden verge]

Hi

I have a question

[timid jewel]

Every Sunday it resets (in utc+0 time zone)

[upper fjord]

Thanks!

[timid jewel]

hey there, what's your question?

[timid jewel]

Glad I could assist!

[nocturne flax]

How to set up new embed update

this smells

[dusky raven]

top weekly is for premium version only?

[woeful vale]

Hey

i saw that my server has a warning if link is posted on the server

i want to limit this to a certain role any prefix on how to do this

[whole crescent]

Hey

I added probot on my server and

I don’t know how to use it

?

@timid jewel

[nocturne flax]

it is my internet problem or bot?

[nocturne flax]

Under maintenance

[nocturne flax]

no

[nocturne flax]

/help

[surreal glen]

i still cant claim my daily 🙏🏿

is it fixed

that depends on if i eat this month or not

[nocturne flax]

Daily under maintenance

[surreal glen]

till when

[nocturne flax]

idk the situation is for programmers

[surreal glen]

yeah i know

i dont understand why it happened tho

[nocturne flax]

there are problems with daily so they have been disabled until they are fixed.

they will try to solve the issue as soon as possible

[whole crescent]

Do I right commande in my servers btw it doesn’t work

[sage flint]

No it’s not

[sage flint]

Hey, in the auto mod settings in the links rule just add every role except that one. This prefix things is not possible unfortunately

[sage flint]

Follow the channel rules please

[woeful vale]

Oh ok

[sage flint]

Hello, check out our documentation https://docs.probot.io

[sage flint]

Known issue, should be fixed soon

[whole crescent]

Thnx tbh I’m new kinda on discord

[late timber]

I'm trying to add self-roles to some embeds and am having a lot of trouble getting the dashboard to load. I posted a few and now the dashboard won't load, it just says I need to set the bot up in the server. It's definitely there and I have a lot of stuff setup. Logging out and back in did not help, is there anything else to try? Nevermind...I cleared the cache and its loading properly again

[open anchor]

Same thing is happening to me as well. It was working fine just 10 minutes ago, and now it keeps saying "This server requires setup."

Oh, lemme try that

[late timber]

Oh maybe try the cache then

[open anchor]

I refreshed and it worked. Something must have been down.

[late timber]

Well, glad it fixed whatever it was 🙂

[open anchor]

I have another question if anyone could help

Is there anyway to edit existing embed messages in the server? I made a reaction-role embed, and I want to edit the text. Is this possible?

[late timber]

It should be but I'm currently having issues getting embeds/reaction roles to post properly so I'm not sure if it'll work for you

[compact mulch]

For the leveling system, is there a way to give new members who just joined a role that eventually gets removed when they level up?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[flint sonnet]

Welcome

I need help

customers service

[sage flint]

Hey, you already got respond on the Arabic channel, please stick to this

[sage flint]

Hi there, absolutely! Simply set the same role in the auto roles tab and in the leveling system tab with level 0 requirements as i do on the pictures below

[compact mulch]

Thank you so much!

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[daring pecan]

Are the levels that you gain by being active not the same as the levels on the profile command? Because mine and my members aren’t

[sage flint]

Yes, you have 2 level types

1. Global level - /profile command
2. Per server level - /rank command

[daring pecan]

Thank you so much

I appreciate the fast response

[sage flint]

You're welcome

[daring pecan]

For the starboard, it seems to only work if the ⭐️ is the first reaction, is there a way to change that to where if there’s a certain amount of stars it works even if someone puts another reaction first?

[sage flint]

I just tested it and it works regardless of the order of reactions

[daring pecan]

Weird on mine it didn’t, is there a setting? I’ve tried multiple times. If someone else like reacts it, then it gets the stars it doesn’t work

[real sigil]

hey hi everyone ,Can I custom exp of every level ?

[untold arch]

Hi hi, currently not possible, it's randomized

[real sigil]

um...thank you
how about this ? I wanna know what can I use if I pay for it ?

I mean the Voice online

and the second question , what is the meaning of 1hour and 9 mins here ?

[untold arch]

Shows the amount of people connected to voice channels

[untold arch]

The time you need to reach a specific level

[real sigil]

I can not edit this part right now ?

[untold arch]

No

[real sigil]

thank you

[real sigil]

only the text level can show up now ? If someone voice level is up, will it show in channel ?

[strange cargo]

<@&675070424748654593> Hi hi, i need help. when i want to use probot for my discord server i keep getting this message. anyone please help.

[oblique elbow]

Please just wait until someone responds... 🙄

Did the browser issue a security warning?

[strange cargo]

nope

[fringe inlet]

fix daily when

[real sigil]

Can we set the voice level up message right now ? only support text ?

[sage flint]

Only text atm

[sage flint]

soon

[real sigil]

If is can show this one, it must be great

[strange cargo]

anyone?

[real sigil]

any maximum role of Level Rewards ?

[real sigil]

and ....if member want to change their profile background or rank banner, did they need to join probot too ? Can they access the shop without join the probot ?

[deft ridge]

What's wrong with /colors all it shows is <@&675070424748654593>

[timid jewel]

that's because you don't have any colors

https://docs.probot.io/docs/modules/colors

[deft ridge]

aren't these colors

is it just there

not automatic

[deft ridge]

nvm I figured it out

[gleaming pecan]

Hello so there is this server that has a command , you type c to show how much credits do you have and when i do it nothing shows up and im not being able to transfer credits either how can i solve this ?

Btw I recently camed back to discord

[brisk oracle]

<@&675070424748654593> ^

[gleaming pecan]

Thx but i think we should just wait for someone to respond and we shouldn’t mention

[sage flint]

Hey, "c" is just an alias which is not set up by default on any server. If you want to use it on your own server, you need to add this alias

[gleaming pecan]

No its not my server but people are typing it and the bot is responding

[sage flint]

Try using the /credits command

[gleaming pecan]

It works in this server but it doesnt in that other server and im not being able to transfer credits like everybody in that other server , is there any way i can fix it ?

Its says your not allowed to use this command in that other server

[sage flint]

This command has been restricted to selected roles only by the server owner, you can't do anything about that

[gleaming pecan]

Ok ty i understand , so my account isnt blacklisted or something right ?

[sage flint]

No it isn't, your account is totally fine

[gleaming pecan]

Ok thank you

[sage flint]

You're welcome

[strange cargo]

im still waitin for someone to respond.

[dusky nebula]

hi

[humble hound]

hello

i cant claim the reward every day

they told me error please contact the support

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[gusty ice]

salam w alaikum

i have a question . my question is how much xp per to message ? i mean if i type 1 message and entered how much xp the bot give to me ? and 400.000 message how much xp give me ?

and how much chat i need to 1m xp ?

[nocturne flax]

<@&675070424748654593>

How can I choose to block links?

[nocturne flax]

Alaikuma salam, its random amount just devs know

[sage flint]

Hey, use another browser

[sage flint]

Hello, this is known issue, should be fixed soon

[sage flint]

Hi, every 2-5 minutes while you sending messages, the bot gives you a random amount of xp from 10 to 40 each time. This means that you gain some xp after sending a message and have a cooldown of about 2 minutes, regardless of how many messages you sent

[sage flint]

Hey
Dashboard AutoMod Links

[nocturne flax]

Hold on what

There is none for links

How can you block all links except for some roles?

[nocturne flax]

How can you block all links except for some roles?

[sage flint]

You dont need to repeat your questions
Simply add these roles to the Disabled roles filed

[nocturne flax]

But you dont need to specify to block all links?

[sage flint]

No, it is blocking all links by default

[plain grove]

Hi eats <@&736680633518129243>

[nocturne flax]

Okay its works. I got a question, is it possible to create a rule that only links are permitted?

[sage flint]

Unfortunately not

[undone frost]

I added probot to my dc to play music but I can't figure out how to link the text and voice channel together.

[sage flint]

we do not have music feature

[undone frost]

I used to use pro bot to play music all the time, I just don't remember how to link channels together.

[sage flint]

You used it in 2020 is a long time ago, we removed it about six months ago

[undone frost]

Rip

[flint sonnet]

Welcome

[nocturne flax]

Hi !