support-en

[lusty oar]

Looking for some guidance. I used to be able to use /roles on Probot and get the roles on our server. Now when I do it, it just says Probot is thinking, and eventually times out and says the program didn't respond. Any ideas where I should start looking to fix this?

Even on my personal server with >10 members and >10 roles (D&D server) it takes well over 5 mins (all I sat around looking at it for, but when I came back an hour later it had a list)

[somber temple]

Have there been any updates to the delayed log issue? I see someone else has the issue as well, so hoping a fix has been found. We still only get updates to the log once a hour

[cerulean mesa]

After kicking and change the role color the bot still doesn’t log what else can I do to fix it?

[slender sequoia]

How can I set users xp to 0. (But the users aren't in the server and they are looking bad in the top list)

[feral hamlet]

i need to claim the daily prize how many times for i to get extra credits?

[charred tinsel]

The /rank command STILL doesn't work

[hard mantle]

are the devs aware of the /rank issue

[whole cloud]

Can welcome messages be under embled format? Like another embled? <@&675070424748654593>

[hard mantle]

<@&675070424748654593>

[kind geyser]

hello, i have too long delay in the logs like when someone leave the vc the message take like 15-20 min, any suggestions to solve this ?

[livid hearth]

hi, use aliases , https://probot.io/dashboard -> select your server -> find and edit the /command_name command -> you'll see "aliases" on top of the list > put for example #id , rank , this is the only solution at the moment

[livid hearth]

send me your server link via dm’s i’ll deliver it to our dev’s

[livid hearth]

send me your server link via dm’s please

[somber temple]

Ok will do!

[livid hearth]

</reset:1>

[livid hearth]

check > https://probot.io/daily

[livid hearth]

use aliases instead of slash commands
If you don't know how to make one, here's how
Go to the dashboard (https://probot.io/dashboard), then click the edit button next to the command to which you want to add an alias, next in the aliases box put phrase that you want to use instead of slash command, hit enter and save changes. Now whenever you or someone send an alias on the chat like regular message it will run bot's command.

[livid hearth]

yes, use aliases as i said above

[livid hearth]

nope, you can’t, sadly

[livid hearth]

send me your server link via dm’s please

[whole cloud]

tyu

When there will be timed message feature? I don't want to use another bots just because of that. ProBot fits okay, and that's what he's missing for now in my opinion.

<@&675070424748654593>

[plucky token]

how do i play music

[sage flint]

Hey, currently there is no estimated time for this feature

[sage flint]

Hey, it’s no longer possible with our bot

[whole cloud]

Its removed

[plucky token]

ohh ok

[whole cloud]

Thanks....

[covert orbit]

how can i change the welcome pic i got one that i created

[west kelp]

change it from "Transparent" to "Background" then click on the upload button on the right

[nocturne flax]

i can't transfer credits

why

[west kelp]

you are blacklisted

[nocturne flax]

how

?

how to be ubblacklisted

[west kelp]

do you use multiple accounts?

[nocturne flax]

no

i had but it's removed

or hacked

idk

[fair zodiac]

hey i never got an answer to this

[ember tartan]

the bot has been randomly deleting messages and pictures in my server and we can’t figure out why

[worn cape]

How to calculate the XP we need if I set up the text and voice requirements for 1 day 2 hours & 1 day 5 hours?

[digital sparrow]

How to set ranks acc to level ?

[uneven parrot]

Hi, can you tell me how to insert an emoji in an embed?

[sharp prism]

How did he take credit

How do I get credit

[split needle]

Can you clean up the button and dropdown list before go back to reactions and save the changes?

[split needle]

Can you make sure that it's our bot did or something else? Not everything reflected in the logs posted by the bot was done by it

[split needle]

You can see the estimate time under the level box when setting up reward roles on the site

[split needle]

Go to the site (https://probot.io/dashboard), select your server, go to leveling system then add reward roles and setup their requirements in the table bellow it

[split needle]

Get the emojis' full id and then use in the bot's messaged as <:name:id>
You can get the ids using this method https://i.imgur.com/I32H7cn.mp4

[split needle]

You can get credits with /daily and /vote

[digital sparrow]

thanks

[mortal sluice]

I have the bot on my server for automatic ranking. recently the rank query on the server has stopped working. The only message I get is: the application is not responding

[uneven parrot]

ok,thanks you!!

[nocturne flax]

The logs seem to be getting even slower now, before it was 30mins now it’s reaching into the 8 hour mark. Is there any possible way to combat this before the bug itself is fixed?

[slender sequoia]

It says "not a valid user or a role"

I want to delete users that left the server.

[livid hearth]

use the user ID

[livid hearth]

send me your server link via dm’s i’ll deliver it to our dev’s

[slender sequoia]

I am using this: /reset type:Voice target:@velvet latch

[livid hearth]

no use only the ID like : 923931636935053312

[slender sequoia]

Oh ok thank you

[livid hearth]

yw

[nocturne flax]

thank you!

[livid hearth]

my pleasure

[nocturne flax]

Hello, some time ago the logging functionality of ProBot was lagging. Now, it works like normal on my smaller servers. But, on my main server, ProBot only logs every hour at i.e. 00:30. What can I do to make ProBot log every action on the actioned time? The logging channel is pretty full with logs, dating back to march 2023. I assume to change the logging channel to a new, fresh, channel would be the first solution. I will try this later today, in the meantime, does anyone have any tips/trics for me that could help? Please tag me with your replies, the help is appreciated!

[silent quartz]

how can i set something like this

[lusty oar]

That worked! Thanks!

[livid hearth]

yw

[livid hearth]

remove the bot's webhooks in the channel settings on desktop/web app, should work properly with you

[livid hearth]

elaborate please

[nocturne flax]

I deleted the webhook, now it does not work at all anymore

[livid hearth]

send me your server link via dm’s i’ll deliver it to our dev’s

[silent quartz]

well, like gender classification e.g. family ♂️/♀️ or like you
how can i set it up

[livid hearth]

#chat-en for non probot related questions

[long bough]

kinda confused about the leveling system. in /top you can only see XP, but in the setup you only set how many hours and which level. but you cant see the level in /top

[mortal sluice]

I have the bot on my server for automatic ranking. recently the rank query on the server has stopped working. The only message I get is: the application is not responding

[west kelp]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[gentle beacon]

I can change the level name in my language?

[west kelp]

it doesn't show the name it simply shows the level number

[west kelp]

what's confusing exactly? the xp shows in /top is just the accumulated xp over all the levels

[long bough]

but why show total XP ? it's the most irrelevant stat to show in a /top command. either the hours or the level would be a lot more informative

[west kelp]

for the hours: it's not really an accurate representation

and for the levels, multiple people could be the same level

[long bough]

why not show level and XP then ? or like, level and XP until next level

[west kelp]

i guess showing both the level and the xp makes the embed feel clustered

[long bough]

maybe, but if you use /top voice there is not much shown. it's just a bit more annoying to find out if the leveling and automatic rank giving works properly. maybe it could in that case be changed in the interface that instead of hours it shows XP (or both actually) so that there is a frame of reference

[west kelp]

#573053418017521664 👍

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[night reef]

I wanted to report that logs are really really late in my server with probot and I can't fix it

[elfin sonnet]

hello, the rank check command is not working on our server . Can anyone suggest a possible fix for it ? ty

[livid hearth]

slash commands and logs issue will be solved tonight

[livid hearth]

use aliases instead of slash commands
If you don't know how to make one, here's how
Go to the dashboard (https://probot.io/dashboard), then click the edit button next to the command to which you want to add an alias, next in the aliases box put phrase that you want to use instead of slash command, hit enter and save changes. Now whenever you or someone send an alias on the chat like regular message it will run bot's command.

[night reef]

okay ty I've been having this problem for a few days now I'll be patiently waiting:)

[elfin sonnet]

actually i dont have access to this dashboard is there any other way ?

[livid hearth]

this issue will be fixed tonight

[turbid minnow]

why does probot log isn't working?

[woven apex]

how do I use it as a welcome bot?

[lost pumice]

when attempting to make reaction roles, it won’t let me actually attach the roles, what is happening here?

[sage flint]

Hey 👋🏻

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[woven apex]

tysmm

[sage flint]

Hi, make sure that ProBot role is one the top of your role list

[sage flint]

np np

[lost pumice]

ty!!

[fair zodiac]

thx, that actually fixed it for some reason

[sage flint]

Hello, try to change logs color a little

[sage flint]

you're welcome

[woven apex]

sorry to be a bother but

I don't see the welcome or goodbye

[woven apex]

Ohh ok ty

[kind geyser]

@sage flint can u join my server and check what's wrong with logs ?

[sage flint]

sure

[hard thistle]

How can i use the music bot ?

[timid jewel]

we don't have music feature

[hard thistle]

Lol

[timid jewel]

#announcements message

[mortal sluice]

I have the bot on my server for automatic ranking. recently the rank query on the server has stopped working. The only message I get is: the application is not responding

<@&675070424748654593>

[sage flint]

Hi, this issue will be fixed tonight

[livid ruin]

Hy, i have probot on my server.
Is there a way that i can reset xp of all ppl on de server for the leveling system ?

I've read through the Commands list, but /reset voice all and /reset text all doesn't work

--Now it worked

It is /reset Voice everyone

[obsidian oar]

Hey how do i fix this for it to show peoples name instead of numbers

<@&675070424748654593>

[timid jewel]

that's problem from you, make sure that your developer mode is enabled via settings > Advanced

tho if you don't have any mutual servers with them you can't see their name or profile.

[obsidian oar]

Aight thanks

[pearl bolt]

Hello, any idea why probot went and deleted a bunch of channels on my server? <@&675070424748654593>

[jolly mango]

logs arent working on one of my servers but they work on another one

<@&675070424748654593>

[sage flint]

Hi, it was voice channels?

[sage flint]

Hey, this issue will be fixed tonight

[jolly mango]

oh okay thanks

[calm hollow]

Vote link please

[timid jewel]

https://discordbotlist.com/bots/probot/upvote

[pearl bolt]

yes voice channels

[sage flint]

Did you disable the temporary channels?
I'm guessing you had temporary channels in the same category as normal voice channels and just turned off the temporary channels feature

Basically, disabling a temporary channels feature removes any channel from the temporary channel category

[pearl bolt]

i did not, i will disable it now, hadnt realized it would delete pre-existing channels, a bit of counter-intuitive feature

[sage flint]

Also turning it on deletes all already existing channels in the chosen category

[ember lynx]

Can i know why im black listed?...

<@&675070424748654593>

[vital coyote]

how to get credit

[timid jewel]

there's 2 ways to get credits
First one
https://discordbotlist.com/bots/probot/upvote
Second one
https://probot.io/daily

[vital coyote]

thx

[timid jewel]

anytime

[ember lynx]

Uhh?

[sage flint]

Wait a while please

[ember lynx]

Alright.

[austere raptor]

Requests

Please contact the sanctioned account with one of the administrators in particular to find out the reason and remove the blacklist from your account

Officials @near canopy or @crude estuary or @spring ether

[ember lynx]

Thanks.

[austere raptor]

welcome

[sage flint]

Please follow the channel topic.

[austere raptor]

I'm sorry, but I helped him because no one answered

[sage flint]

i answered
And still, if no one responds within 5 minutes, you need to mention the support role before you start helping

[strong rune]

<@&675070424748654593> Hello, is there any way to edit the order of probot embeds on the website dashboard? I am creating embeds but they are listed in random orders, not even alphabetical. Is this completely random or is there a way to manage this? Thanks.

for example:

[echo linden]

Do levels carry over in other servers?

People seem to have really high levels in this one server I'm moderating, and the bot isn't even working in my own

I just added the bot to the one I'm moderating

[livid mason]

Hey Legends!

Trying to add Probot into our server. After I select 'Continue to Discord' it prompts me for perms and then 2FA. I then loops me back to the start (screenshot)

Would love some advice on what I may be doing wrong if possible!

Thanks!

[spice river]

I misunderstood that I was not subscribed to the premium bot, and charged twice. I want a refund.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[rotund imp]

why doesn't it work? I don't want to use the slash command

I've already added #top in the dashboard

[split needle]

I have yet to check but it perhaps linked with the sorting order in the embed messages module, else there's no way to reorder them

[split needle]

You may mistaken with the profile level, which is global level

[split needle]

Can you check if the bot has succesfully joined your server?

[split needle]

Set the aliases to not contain the original commands' names

[livid mason]

It appears so.

It was in and working a while ago.

[rotund imp]

already set top and #top but my desire is to allow users to run it when #top is written

[split needle]

Then try with removing the bot from the server and invite it back in again

[split needle]

Set the aliases to not contain the original commands' names

You can set it to #leaderboard or #lb instead of #top

[rotund imp]

I want it to be #top : / xd

[livid mason]

Sure

[rotund imp]

I have and idea, I can change the main prefix # to something different, then add the aliase #top

What do you think @split needle

[split needle]

It will still give the same result

And the prefix can not be changed as it's not even there to be

[rotund imp]

can't I change the prefix of probot to something else?

[split needle]

Although have removed the prefix, the bot will still warn people if they try to use commands containing the original names

So set thr aliases to not contain the original commands' names instead of try to do something that is not possible

You may need to actually read my messages and understand them

[livid mason]

That worked. Probalby shoul ahve tried that myself. 🤦‍♂️

Thanks!

[strong rune]

rip

[rigid furnace]

how to make alias ???? plz help

[heady pollen]

How to remove probot from a room

[timid jewel]

Do you mean voice channel or what exactly?

[heady pollen]

Text

[trail eagle]

How do I set probot to do a level system in a specific server?

[timid jewel]

you can disable the commands that you don't need them to work in that channel from the dashboard > the command settings > disabled channels
https://probot.io/dashboard

[timid jewel]

!level

[lean badger]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[trail eagle]

Thx

I seem I cannot set a slowmode in my server how do I fix it?

I did what is in the example but I met with a missing access

[heady pollen]

Where can I find (disabled channels) option

[timid jewel]

in the command settings > click on edit and you'll find it

[rigid furnace]

how to make alias ???? plz help

!level

[lean badger]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[rigid furnace]

!help

[strong fiber]

Still not working

this works

this doesn't

I removed the bot and put it back on discord

[livid hearth]

use this one

or create a new auto responder

[calm hollow]

Vote and daily please 🥺@livid hearth

[livid hearth]

https://probot.io/daily & https://discordbotlist.com/bots/probot/upvote

[ancient perch]

Hey, i invited the bot to my server and now i cant access the dashboard, it says this

and after doing exactly continue it still appears

<@&675070424748654593> Sorry for the Ping!

[split needle]

Go to the dashboard of your server on the site, find the command you want to add aliases, then click on the edit button of the command and add aliases
Keep in mind to not include any word from the original command

[split needle]

Kick the bot out and invite it back in

[ancient perch]

I already did😅 thats the point

[split needle]

Have you really kicked the bot out?

[ancient perch]

Yea multiple times

Refreshed the side and add him aigain

[split needle]

May you make a change on your server like changing a channel name?

[ancient perch]

not really, still up. I try to kick him again and log out from dashboord, relog and add him again

hmm nope, he adds the bot but dont load the dashboard

[split needle]

Are you on desktop/web app now? Try with removing the bot's integration from server setting and kick it out before adding it back in

[ancient perch]

Desktop, i removed the integration now, i now reload the page and try to add it again

again, this server requires setup

[split needle]

Other server can access the dashboard still?

[ancient perch]

Nope, tryed it out on another one rn. Still the same

[split needle]

Send me an invite to your server in dms
I may need admin perm to perform some checks

[steady storm]

anyway to ingnore a channel for logs like make it so it wont show changes in it

[split needle]

No for now

[steady storm]

sobbing

lol

[worn cape]

I mean, how much XP we need for that requirements?

[bitter python]

I am not getting credits by voting

[graceful ginkgo]

<@&675070424748654593>

[livid hearth]

try from another browser

[bitter python]

Ok

[split needle]

There's no data about it

[worn cape]

Oh, sadly, thanks anyway.

[graceful ginkgo]

Read the rules
<@&675070424748654593> -

[split needle]

You may ping mod for such thing in the future

[rough scaffold]

Hi

I was wondering if there is a fast way to earn xp

[nocturne flax]

How do I make probot not log for certain people

[livid hearth]

hi, only by chatting in a server where probot exist

[livid hearth]

sorry, elaborate please

[nocturne flax]

<@&675070424748654593> how to get credits

[livid hearth]

https://discordbotlist.com/bots/probot/upvote & https://probot.io/daily

[olive stirrup]

bot keeps thinking for hours and i get the application didnt respond error this has been going on for weeks any solution?

[upbeat harness]

When the bot get restart send this message try to use the command and if it didn't solved reinvite the bot.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[normal fossil]

i have issue with welcome message, when a member joined to guild. welcome message doesn't send at time

i checked everything

[coral mauve]

Can you also do text and slrach levels together and not separately?

[livid hearth]

use aliases instead of slash commands
If you don't know how to make one, here's how
Go to the dashboard (https://probot.io/dashboard), then click the edit button next to the command to which you want to add an alias, next in the aliases box put phrase that you want to use instead of slash command, hit enter and save changes. Now whenever you or someone send an alias on the chat like regular message it will run bot's command.

[livid hearth]

make sure probot have all permission required

[livid hearth]

elaborate please ?

[olive stirrup]

thank you ☺️

[livid hearth]

my pleasure

[calm hollow]

Vote , daily please

[fiery saddle]

i'm trying to get a respond from probot on the slashcommand rank but it wont work, also setlevel will not work, i get a respond from the bot but it wont complete the command what can be the problem?

[calm hollow]

<@&675070424748654593>

[sage flint]

https://discordbotlist.com/bots/probot/upvote & https://probot.io/daily

[sage flint]

Hey, use aliases instead of slash commands
If you don't know how to make one, here's how
Go to the dashboard (https://probot.io/dashboard), then click the edit button next to the command to which you want to add an alias, next in the aliases box put phrase that you want to use instead of slash command, hit enter and save changes. Now whenever you or someone send an alias on the chat like regular message it will run bot's command.

[fiery saddle]

doesnt work either, i get the both to respond with that its processing to show the rank but it wont go further than that

[sage flint]

Bring some screenshots please

[fiery saddle]

it says it in dutch but i think u get what it means

also if i use setlevel in wont complete the interaction

[sage flint]

As i said, please use aliases instead of slash commands

[sage flint]

[fiery saddle]

it wont respond to aliases at all

[sage flint]

Screenshot please

[fiery saddle]

i try but now it wont let me in the dashboard either, the dashboard says it needs to have the server set up while it is in the server and probot has adminrights

[fiery saddle]

this was on me, had it openend in another tab

[sage flint]

Try to close every tab with dashboard and open it again only in one tab

[vale pecan]

Hi i nead help

[fiery saddle]

what am i doing wrong?

[sage flint]

just type m
With aliases you don't need to provide original command name or any other stuff, type only the alias and send it

[sage flint]

Hi, how may i help you?

[fiery saddle]

that works but why doesnt it respondm on the slash command? because i only want it being able to post that in the level channel

[sage flint]

Its just a bug that should be fixed tonight
Aliases also can be restricted to only level channel. Just chose your level channel in the "Enabled Channels" field

[fiery saddle]

thanks!!

[sage flint]

You're welcome

[chrome bear]

hi

can u guys say to me why i cant do /top in

[chrome bear]

.

[sage flint]

Hi, enable leveling module on the dashboard https://probot.io/dashboard

[chrome bear]

aaaaaaaa

ok ok ty man

[sage flint]

yw yw

[rotund imp]

1-> Deletes the bot message if the user's message was deleted
2-> Deletes the bot message after 5 seconds

what does 3 do?

[sage flint]

Hi, its deleted message that triggers bot's command. This does not apply with slash commands

[rotund imp]

Thanks

[sage flint]

No problem

[mortal sluice]

Still not working

[sage flint]

Not fixed yet

[sage flint]

You can do this for now

[mortal sluice]

the problem has existed for weeks now

[sage flint]

i know

[nocturne flax]

Yo how do i set the bot up

[stray lagoon]

Hey is there a way to give an auto role (muted) to a user who is muted?

One who is muted through the Probot commands

And through automod

[sage flint]

Hey, unfortunately not
Automod uses only Discord timeouts as well as our /timeout command, and it cannot give any roles
Only /mute command can give this role

[normal vault]

ok so, about this issue, i’m not sure what to do, do i need to wait or is there something else that can be done?

[barren sable]

getting this aswell, why is it everytime i go to work on my server something goes wrong xD

[stray lagoon]

Same issue, strange

[sharp kettle]

same issue here also

[normal vault]

i wanted to add a role since a server member has asked for one, told them i’ll get to it immediately but then there was this 🫠

[sage flint]

Hey yall
Its a general dashboard issue, should be fixed as fast as possible. Apologies

[lucid shadow]

[normal vault]

ahh okay

also, i had another question: whenever i selected one role per member on an embed, they appeared to be able to still select more than one role, im not sure what im doing wrong for that to still happen

i always have to manually deselect roles, specially color roles

[sage flint]

Do users get these roles, or just reactions are clicked?

[normal vault]

they get the roles

[sage flint]

Once the dashboard is available, try removing the role limit and setting it back to 1

[spice oriole]

Came to ask about the dashboard issue but saw it's already answered, thank you ! ❤️

[sage flint]

No problem

[normal vault]

will do, thanks for the tip

[lucid shadow]

#support-en message

[astral narwhal]

Thanks

[viral sundial]

known issue, should be fixed asap.

[viral sundial]

please read the channel's topic.

[wooden spear]

um

bot lagging for some reason

delay/not replying at all

[autumn basin]

why is the dashboard down?

ok i guess we dont know yet bc no fix

[deep kernel]

Why can’t i access the servers even though i already have invited pro bot to them??

[analog dawn]

why i cant login in vebPorbot? Translate from picture: "This server need settings"

[autumn basin]

its a general issue

being sorted

[analog dawn]

ok when it will be fixed&

[autumn basin]

idk

im waiting too

if they dont know what the issue is yet then it could be a while

[analog dawn]

cool...

[autumn basin]

if they know then not too long

[somber niche]

Glad to know im not the only one having that issue, hopefully it gets fixed soon

[peak oyster]

<@&675070424748654593> has the dashboard gone down for the bot as everytime i try access it, its stuck in a loop of asking for setup it discord

[sage flint]

[split needle]

Known general issue

[peak oyster]

Sorry about that

[split needle]

Any testing avoid the support channels next time

[forest epoch]

probot is replying slow

ther's delay

<@&336913504051265537>

#credit

[split needle]

I don't think so
It respond almost instantly for me
And avoid mentioning mod for support

[wooden sage]

my problem is that the rank command doesnt work but other commands work

re added it doesnt fix it

all have default settings for command aswell

in my test server its finee

[normal fossil]

all permission have

[maiden sphinx]

I am also having the issue where /rank is stuck on thinking forever, but other commands work fine

[wooden sage]

yeah same

[normal fossil]

probot is laggy and have delay sometimes it doesn't send logs or welcome message

[wooden sage]

Oh it’s been like this all day for rank command

Others work fine

And in test servers I add it to

[maiden sphinx]

after what seemed like 15 minutes, it responded with "The application did not respond"

[timid jewel]

can you use the command with aliases? and tell me if that's problem is still with you.

https://probot.io/dashboard -> select your server -> find and edit the /command_name command -> you'll see "aliases" on top of the list

[timid jewel]

can you try this solution? @wooden sage

[maiden sphinx]

I added alias /ranking and that command works.

[eternal tree]

I use ProBot on several servers and one server is experiencing delay in sending logs. But, others are not. What is the difference and how can I solve the delay?

[sage flint]

Hey, it’s known issue and will be fixed soon

[eternal tree]

I got it. Thanks.

[worn cape]

Does anybody know about that?

[lean vigil]

Hey, I can't access the dashboard for a server that I own. It just says that it needs setup, no matter how many times I "set it up", refresh the website, or refresh discord. Help?

apologies for the inconvenience, it's back now

[jade stirrup]

Are there issues trying to upload footer images on embedded messages?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[lean vigil]

How do I add someone else to the dashboard? I was able to before but they since got removed and I can't add them back to it. Probots role is at teh very top of the roles

[lean vigil]

<@&675070424748654593> Help please, sorry for the bother.

[split needle]

Users need administrative permission to access the dashboard

[split needle]

What is the error message you get when trying to do it?

[split needle]

I have answered you before that we have no info on that

[lean vigil]

The roles have admin capabilities, so I'm unsure of why

[split needle]

Check that again, and ask them to refresh the site to update server

[lean vigil]

okay, will do. Thanks!

[worn cape]

Sorry, I just more curious about that.

[lean vigil]

had them refresh the dashboards after we realized discord removed the admin role from them. Works now. Thanks!

[jade stirrup]

I just get Error, try again later. pop up in the right hand corner, has been like this for about 12 hours. It's worked on all my other embedded messages, same ratio image.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[split needle]

Do other images work for that embed?

[jade stirrup]

No they don't, and I have tried to create a new emebdded message, and I'm getting the same issue.

[split needle]

Could be an issue with our database
Let me inform the developers so they could check

[jade stirrup]

No worries, thank you 🙂

[plush wigeon]

Hey. Not sure if anyone can help but I have all my logs enabled and set to channels the ProBot can access however, nothing is actually logging and being sent. Can anyone advise me on what to do to fix this issue?

[west kelp]

Send me your server invite link in dms

[timid salmon]

My Probot Logs are delayed Please Help

[shadow jolt]

Why is there no more music

[molten harness]

The /rank command doesnt respond in my Server and havent for a few weeks now. Anyone know how to fix this?

[red bluff]

i have the same problem actually

[timid salmon]

Please help someone

[eternal tree]

<@&675070424748654593>

[eternal tree]

it’s known issue and will be fixed soon.

[timid salmon]

it's been really a long time

[eternal tree]

I asked the same question today and the support team gave me the same answer as mine.

[eternal tree]

Bot crew received a letter from YouTube's legal team and as a result they made the decision to shut down the music feature.

[eternal tree]

Can you use aliases instead of slash commands?
If you don't know how to make one, here's how
Go to the dashboardclick the edit button next to the command to which you want to add an aliasin the aliases box put phrase that you want to use instead of slash commandhit enter and save changes.
Now whenever you or someone send an alias on the chat like regular message it will run bot's command.

[steel raft]

command /rank and /setlevel doesn't work on my server. Someone help?

[wooden sage]

it works

[wooden sage]

ty doing that makes it work

[nocturne flax]

How do I open a ticket?

I have premium

But lost my role here for some reason?

My server has premium but probot is not working at all, can't even access the dashboard, says "This server requires setup." We've had it for over a year.

[split needle]

You have your premium expired a month ago, which could be the reason

[midnight yew]

<@&675070424748654593>

[nimble ember]

Does Probot have any logs regarding who joined/left a server? I know you can set up a goodbye-message, but i dont have that activated.

[split needle]

Setup aliases to use the rank command, no idea about setlevel one but you could do the same

[split needle]

Yes, which you can find in logs module

[nocturne flax]

So I have sticky bot and it delete messages and send new one so probot keep spamming the logs with it

[nimble ember]

Thanks, but isnt that just so it notifies if someone leaves? I was looking for logs like the moderation-logs where you can see everything that has happened

[split needle]

Well you can find them all in there, there's both join and leave logs, and some other logs
Though there's a few that's not work yet, like mod log and invite log

[nimble ember]

But i need to have them activated first, correct? It doesn't show history?

[split needle]

It will only show the recent activities after being enabled, not past events

[nimble ember]

I see. Thanks!

[nocturne flax]

Taiji | Earpitz#1468

not for the server im talking about i think, i had 2 servers with premium.
one i let expire, the other should still be working

[lunar salmon]

Reset doesn't work it just keeps saying interaction failed when i press confirm or cancel is there another way to reset someones xp?

[split needle]

Well I can not know but if you had 2 premiums with the same tier, then you may get the role back after the current working one being renewed
And I can not check with the bot's name

[split needle]

You will still go through that confirmication so not really
You may check it again after a while or try setting up an alias and use it that way

[nocturne flax]

i dont think it ever ended? how can i check?

[split needle]

You can check it from https://probot.io/premium/manage

[nocturne flax]

but why is it saying, "This server requires setup" when it's already set up?

[split needle]

Can you try with kicking the premium bot drom the server and add it back in using the /vip move command? Copy its user id to use it for the number

[nocturne flax]

okay i kicked it, but i can't use /vip command now since its kicked?

[split needle]

You can use it anywhere probot is, even this server

[split needle]

Use the prime one in this server

[nocturne flax]

prime?

[split needle]

One with bright color

[split needle]

[split needle]

Did you get the right id or number? It's not the tag numbers after username

[nocturne flax]

can i just invite it to the server again?

[split needle]

Well yes but usually it will not work but worth a try

[strong fiber]

It's a differant auto reply...I want a new one but I CAN'T seem to make it work. Since it does NOT reply when I send the trigger words. I tried making it from scratch a few times but never works.

[barren robin]

where do I create message?

[nocturne flax]

what happens after you put in "vip move"?

i might need to get someon else to do it

[split needle]

The same as inviting the bot to your server, but guarantee the bot will register

[nocturne flax]

i tried clicking "continue to discord" but it still says "This server requires setup."

[split needle]

The free bot is working in your server?

[nocturne flax]

no because "vip" command doesnt even come up

but free probot is in the server

[split needle]

Other commands from it work?

Also mind sending me your server invite in dms?

I may not need any high permission

[nocturne flax]

sent! 🙂

[nocturne flax]

no, none

[nocturne flax]

also the bot is offline too. and premium was too.

[split needle]

Use the vip move command from this server again, put 596117317398822914 as number and see if the bot send you any link

[split needle]

Weird

You remember transferring it to anyone?

[nocturne flax]

no

[nocturne flax]

is it possible to make sure its still paid premium? since i cant see dashboard or anything. server id - 917427072278872066

[split needle]

You can still see the sub active in the premium manage site right?

[nocturne flax]

no, but i don't pay for it actually, although i have full admin. but shouldn't i be able to see the billing status for the server in the dashboard for it? so i know when it expires, etc. i thought i saw that before

i also dont understand why free probot doesnt work

[split needle]

Well no, only the sub owner can see informations related to their subs
Also the free bot should work unless your shard is having any problem

[nocturne flax]

what is a shard?

[split needle]

A type of splitting up servers/hosts to lighten the bot's work in multiple servers at once

Anyway, kick probot out, clear the site's cookies, then attempt to invite it back in

[tropic wasp]

Heya, I'm the admin for the discord. How will this help with the bot being down? The bot is offline

[split needle]

Kick and reinvite will reshard the bot, you will get the bot from a random shard
And there's some issue with the site not properly loaded for users, and clearing cookies will help the site refill with new cookies

If you're the owner of the premium sub in the server, you can invite it in instead

[tropic wasp]

So the subscription information shouldn't appear here? It has previously. I'm not the one paying for things, how am I meant to tell if it's expired?

[split needle]

The only way is to ask the sub owner, since no one other than the owners can manage their premiums

[tropic wasp]

Okay, well sadly that isn't much use then. We'll probably need to move to a different bot and give up with probot, this has wasted far too much time and no one seems to know if it's expired or not, or why the bot is offline. Dyno and almost anything else I can check the subscription easily.

[split needle]

That's your choice then. I can not change it

[tropic wasp]

Well I can pay for premium now, you don't seem to be able to tell me why the bot is down, if it's expired or anything.
Probot is down so often it's become a parody in the discord, I don't see many other options, you can't tell me what is wrong

I think I'd rather host my own bot, it's a pain, but at least it wouldn't be down so often.

[split needle]

I can not since I don't have that far of informations nor I can easily get those informations

[tropic wasp]

I have access to the bot and the discord, and I can't tell the information. Seems like a large problem if none of us can tell something as basic as, "is it still subscribed" or "why is it down"

[grizzled stump]

Hey, can I set up ProBot to remove a role when another role is (self) assigned?

[split needle]

From the embed messages module

[split needle]

No for now

[grizzled stump]

ok thank

[wicked crescent]

Finally

Ok so I've been trying to set up my leveling system, and I made all the roles and applied them

But it won't level anyone up, despite when I do /rank it says they're at like level 6 or smth

They're not receiving the roles what do I do

Idk if I did it right </3

<@&675070424748654593>

[timid jewel]

do you know what's the meaning of "NO XP ROLES" and "NO XP CHANNELS" ?

[wicked crescent]

,,, no,,,

[timid jewel]

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

that's the reason why no one is leveling up in your server.

[wicked crescent]

Oh ok

THANKS 💀💀💀💀

[timid jewel]

gladly, have a good day 🤗.

[wicked crescent]

♥️♥️

[steel raft]

It works as well. Thanks

[dapper folio]

is this normal

???

lol anyone here

ok i am tagging one of you

@coral narwhal

[long olive]

Pro bot won't allow me to use the /rank command, when I or members in my server do try usinng it the bot just does this and won't show us our level

It's enabled and it still won't work, I even gave the bot administrator and it didnt make a difference

[dapper folio]

they are on break ig

[long olive]

But the /rank command works in this other server I'm in

It's been not working for a bit now..maybe a month?

<@&675070424748654593>

[sturdy light]

excuse me

Can I have help

<@&675070424748654593>

[ebon plinth]

Yes! Also in my Server. The same with /setlevel. <@&675070424748654593> how long do you need to fix it?

Aliases also do not work!

In other Servers it works, but not in mine.

[somber temple]

Our server has had zero logs reporting since the 30th. Is there an ETA on this fix?

[long lodge]

I'm not an admin but the server im in has this problem

I was wondering about a fix. It is the rank, profile and other commands.

<@&675070424748654593> :(

[wooden sage]

for rank command add aliase of /ranking

[sage flint]

yup

[wooden sage]

i had same problem but changing it to /ranking works for me now

[long lodge]

:O

[sage flint]

You don't even mentioned english supporter. next time please avoid of mentioning individuals

[sage flint]

Hey, use aliases instead of slash commands
If you don't know how to make one, here's how
Go to the dashboard (https://probot.io/dashboard), then click the edit button next to the command to which you want to add an alias, next in the aliases box put phrase that you want to use instead of slash command, hit enter and save changes. Now whenever you or someone send an alias on the chat like regular message it will run bot's command.

[long lodge]

is this the same solution for my problem?

[sage flint]

Hey, next time just ask your question instead of asking about help without giving any details, so we can help you much faster

[sage flint]

Yes

[long lodge]

ok

[sage flint]

hey @ebon plinth. Check out this solution

[sage flint]

Hi, try to change logs color a little
And this issue should be fixed soon

as well as slash commands issue

[ebon plinth]

Setlevel still not work with aliases

[sage flint]

Can you bring some screenshots?

[lost patrol]

Hello

Türk varmı?

[nocturne flax]

Merhaba

#support-tr

[long olive]

Thank you it worked!!!

[icy shoal]

Hi! How would i ping people when going live? the announcement works but caan't fingure out how to add the ping feature

figure*

[calm hollow]

Does top day reset at like 3 am? <@&675070424748654593>

[livid hearth]

screenshot your twitch setting on https://probot.io/daily

[livid hearth]

yea exactly

[somber temple]

I will give that a shot

[gritty hull]

How do i get it to announce when someones left or joined a server?

[somber temple]

The color change didn't work. I hope this is fixed soon, or we'll have to implement something else for logs, it's been awhile with this issue. 😞

[hoary token]

So probot has been randomly deleting post and pictures in my server for more than a week. <@&675070424748654593>

[livid hearth]

hi, https://probot.io/dashboard > turn on Logs module > and set up a log channel for every each action you want to log

[livid hearth]

screenshot please

[rare root]

The usual Dashboard bug still happened to me.

[quaint sentinel]

Mind elaborating? what bug is happening to you?

[rare root]

"This server requires setup"

[normal vault]

idk if there’s a bug currently but i’m unable to add roles to an embed :/

i’ve been changing several settings multiple times, refreshed it and what not but they weren’t added

[rare root]

Resolved.

[valid elm]

What command/how do you make it send a message for someone joining?

[valid elm]

<@&675070424748654593>

[hard perch]

Is that possible to level up give temporary role and then remove role when end also reset level too

[bronze basalt]

What is the limited amount of account that i can claim it daily reward at once ?

. . .

[split needle]

What do you mean by adding roled to embed?

[split needle]

Go to https://probot.io/dashboard, select your server on the left, go to welcome & goodbye module and setup the feature there

[split needle]

You can have temporary level roles only when you set them to remove while giving the next role reward. And resetting level can only be done manually using /reset command

[split needle]

1

[jade stirrup]

Is there any update on this issue? I have a bunch of embedded messages I need to get finished with footer images.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[shell ridge]

Hi, we had a functioning reaction role embedded message. However, ProBot was kicked from the server. After being re-invited the embed no longer works. Do we need to create a new embed or can we alter the existing one to get it working again?

[timid jewel]

what do you mean by no longer works?

like when they click on the reaction they can't get the role?

[shell ridge]

Yes, it use to work. But after it was kicked and reinvited, users that react no longer get assigned the role

[timid jewel]

can you check if probot role position is higher than your reaction roles?

[shell ridge]

Yes, it’s first on the list of roles in Discord

[nocturne flax]

Hello Hello. The professional treasure was caught in our server.It's good at other servers.Do you have a way to fix errors

[sturdy light]

Ok, Sorry about that.

[timid jewel]

can I see your settings of reaction role function?

[nocturne flax]

So, I have a bit of a Problem.
Basically i am wanting to put in a leveling system for my server. But after some fiddling with it and realizing it does not work, I finally came to the conclusion it was on since the very start.

I tried figuring out if there was a way to reset everyone's levels back to level 0 but nope, I will have to do it manually for every member.
So im wondering is there any way to put Everyone back to level 0?

[timid jewel]

try now please

[timid jewel]

/reset type: Text target: @everyone

same thing for voice

you have to mention @everyone

[nocturne flax]

Help me

[split needle]

It looks like korean is your main language, you can ask for help in korean in #support-int

[nocturne flax]

Alrighty, thanks
That fixed it

[graceful hull]

<@&675070424748654593> Hey guys, I have an issue with the notification of user assignable roles. If a user selects a role from the list, the notify message will get stuck at "ProBot is thinking..." for a long time then finally end up with a blank message.
Screenshot shows the "thinking" message, which comes first and then the empty message which comes after

[upper bridge]

Does anyone know how to add a hyperlink on a text for an embed?

Like this

<@&675070424748654593>

[normal vault]

this

just adding roles

to an embedded message

i’ve been trying to add roles to a new message since i needed to add one missing role, i’ve selected the message, edited all the roles i wanted but they wont show up

[vocal mortar]

hello, can someone help me with this? i've already add the bot to my server, then the dashboard keeps showing me this

[queen solar]

<@&675070424748654593>

[queen solar]

Text

[strong fiber]

So literally no one knows how the auto reply works/can be fixed? Since it's clearly not working and from previous posts I made with screenshots I get no response whatsoever...

[upper bridge]

Yeah i saw the docs, and found it but thanks

[queen solar]

Try to kick the bot then let it join again

[vocal mortar]

okay thanks

[strong fiber]

I need help with the auto responder. When I write a trigger word the reply from probot isn't showing.
However the trigger words I had months before do still work. What's up with that?
Also probot is also showing old channels that I deleted days ago
is what I got

Even a simple Hi is not working

Already tried removing bot and putting it back. Still doesn't work.
Also removed all the channels, roles. Still doesn't work. I don't get it

[split needle]

Old ones still work or none of them work at all?

[split needle]

Use it without the brackets

[strong fiber]

Old ones work yes.

[split needle]

Make sure the ProBot✨ role is higher than other roles in your server, then check the roles from the role menu pannel again

[strong fiber]

I made a role for all the bots and that is highest from all. These have admin rights. I added the role to probot

[split needle]

Send me an invite to your server in dms
I may need administrative permission to check from the site

[split needle]

That was for another user, not you

[strong fiber]

Right xD

[split needle]

Can I see the notification settings of that self role pannel from the site?

[split needle]

That looks fine
Guess a connection issue with the server

[nocturne flax]

Can a user with nitro send their own server emotes with Probot embed messages, if the server has no boosts?👀

[graceful hull]

Thanks for looking, the role is applied ok but the notify is just broken. I’ll try recreate them all tonight and see what happens

[split needle]

The bot can basically send emojis from any server, as long as it's in that server with the emojis

If you want to try out, test with this !awoogus

[dense leaf]

Hello

[split needle]

#chat-en

[ebon plinth]

what are the brackets?

[split needle]

The []

[normal vault]

all the roles have been way under the pro bot role all this time, i also have color roles which are over the pro bot role and they could still be added.. after pushing the pro bot role higher than all others they still don’t get added

[split needle]

Can you check and clean up the other role modes?

[normal vault]

what exactly do you mean by cleaning role modes?

[split needle]

The reactions and select menu ones

[normal vault]

ok did but nothing happened

2 other embeds have no roles now

they got removed but i didn’t remove them 🤨

[grim burrow]

How to let Probot ignore a certain channel in the message logs?

[queen solar]

<@&675070424748654593>

[queen solar]

The only way for doing this is removing administrator permission from the bot, then disable the View Channels permission from all the channels you don't want the bot to log .

Important Removing ADMINISTRATOR permission will hide private channels from the bot so you need to give it a role to see these channels

[queen solar]

This may a glitch from the bot.
If any mod came here I will mention him to ur issue.

[nocturne flax]

help

[livid hearth]

try resizing the welcome picture

[nocturne flax]

idk how

can u resize it for me

[livid hearth]

search on google

[nocturne flax]

i tryed dosent work

[livid hearth]

what’s your main language?

[nocturne flax]

arabic

i sepak english

wtf

speak

[livid hearth]

#support-ar

[nocturne flax]

why not here

thoe

what a racism

[livid hearth]

nope it’s not racism

use your main language support channel

[elfin epoch]

Hi There. Everytime I go to the probot dashboard it keeps asking me to re-add to server or it requires server setup. I have done this numerous times now

[nocturne flax]

my main is eng

[bronze flume]

Hey. So I recently tried the /avatar feature but it shoes that some other bot is being used in this server

[wind kettle]

Is there a way to get 2 probot levellings simultanously with different ways of getting the xp?

[plush fox]

hi

someone just stole my token with github idk how

and transfered all my credits to his account

and he is doing it even now

to other people

please help out to get my credits back i have worked hard to get it

[flint imp]

Hello, where can i find invoice?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[split needle]

Kick the bot from the server and add it in again
No setting will be reset, you just need to reorder its system role to maintain workflow

[split needle]

It doesn't seem so. Please just use the support channel of your main language for better understanding, which will be good for both sides

[split needle]

Was there any premium/prime subscription in the server that you were trying to use the command

[split needle]

No but you can setup sepparated level reward for text only, voice only, and text and voice if that's what you want, else there's no way to setup multiple level reward systems

[haughty yacht]

hey, sorry if it already says somewhere else i havent looked around much but do yall know how to give a role to someone when they join?

[split needle]

We can not help in this kind of situation, as it can be abused easily by creating fake evidences, and then the loophole of endless credit gaining appears

[split needle]

Setup auto role feature

[haughty yacht]

is that a / command or?

[plush fox]

So what should i do??

💔

[split needle]

Go to https://probot.io/dashboard, select your server on the left, to auto roles module and add the roles there
Make sure to have the ProBot✨ role higher than other roles

[haughty yacht]

aight

thx

[split needle]

Just nothing other than tighten your account's security. No one could get your account's token that easy without you giving it to them by any mean, including accessing random links
Also if you were trying to use that amount of credits for trading, I advise you to stop thinking about it anymore, as most of the losing credits cases are around trading, an activity that is strictly prohibited both by us and discord

[plush fox]

So you tell me how people get millions of credits?

[split needle]

It was easy to get credits back then, when you can get them for just chatting in servers with probot

[plush fox]

Bro, i'm on discord since 2018

[split needle]

And also illegal trading activities

[plush fox]

And getting credits

isn't easy through probot itself

[split needle]

There were credits farmings as well using multiple accounts claiming credits daily to send to one single account

[plush fox]

People are collecting them with alt accounts and trading too

[plush fox]

Yup

So you guys haven't avoided that

[split needle]

We tried to restrict that with claiming on the site to go through captcha, and as well as auto blacklist for any suspicious activities

[plush fox]

And you already know that it has been collected like that

[plush fox]

Too late, look at the millioners list

[split needle]

We know and we did make some changes about it, but they barely work due to how fast people adapt and change

[plush fox]

that's true though

I respect what you guys are doing

But still not enough, you should see what's going on with probot even now

• i'm now disappointed so much

[safe galleon]

Hello can someone help me please

[split needle]

Well you're disappointed at something that we just wish we could get rid of without losing a large amount of userbase

[split needle]

It's faster to explain your problems

[safe galleon]

I try to set the probot in moderation. I can't do that with /setnick. It always comes like this:

🙄 - I couldn't update that user. Please double-check my permissions and role position.

[split needle]

Make sure the ProBot✨ role is higher than other roles, as well as it should have at least manage nickname permission if you removed its administrative permission upon adding it

[safe galleon]

Administrators role is active, but this sentence always comes up

[wind kettle]

sad 😭

[split needle]

Role position also matters

[safe galleon]

is as a bot

If I can send a picture I'll show you how it's set up

[split needle]

You can

We allowing it for a reason

[split needle]

What about the role position? That's also the one that matters

I'm not asking about permission anymore as the bot has administrative

[safe galleon]

role is bot

[split needle]

The ProBot✨'s position in your server role list, not anything else

[safe galleon]

where can i see this

[split needle]

In the roles setting of your server, where you found the bot's role to see its permissions

[safe galleon]

wait

[split needle]

The ProBot✨ role

[safe galleon]

What setting do I have to go there? i'm really confused

[split needle]

Move the ProBot✨ role higher

[bronze flume]

I tried it in #commands

[split needle]

Then use with the prime instead, since it's the higher subscription in this server

[safe galleon]

🙄 - I couldn't update that user. Please double-check my permissions and role position.

[split needle]

It should be fine now

Then I have no idea what is going in your server

Are you trying to setnick the bot itself?

[safe galleon]

I have already tried

Then I have to look at another server, I have exactly the same game

Thank you anyway

[lean badger]

:white_check_mark: @ડꪖꫝꪖꪀᦔ muted from the text! :zipper_mouth:

[bronze flume]

Both bots showed the same result

[feral forge]

Aye i can't see my credits and I can't get daily rewards why?

[timid jewel]

can you transfer the credit or not?

[tame meadow]

hello, i have the leveling system on my server and I want to reset the xp off all members.
I do "/reset text @everione" but an error pops out and says this application is not responding

[timid jewel]

the command is
/reset type: Text target: @everyone

try this one

[tame meadow]

yeah i do that

[timid jewel]

same thing for voice or only text?

[tame meadow]

i worked

i swear it didn't work before

[timid jewel]

no problem

[tame meadow]

this was before

[timid jewel]

ye probably its from the discord

[tame meadow]

thank you 🤙

bye

[nocturne flax]

Does probot have currency like owo ?

[timid jewel]

yes, credits

[timid jewel]

gladly, have a good day!

[nocturne flax]

any word on the Log bug? Still getting them almost hour late 🥲

[elfin epoch]

Hi There I am unable to go to the Probot Dashboard it keeps saying This Server Requires Setup. I have done the setup numerous times.

<@&675070424748654593>

[timid jewel]

can I have your server link in dm ?

[elfin epoch]

Yes sure

[nocturne flax]

Hello iv'e paid for a friend server a prenium probot but can(t get the link to invite it why ?

[midnight python]

#support-en

Support pls

[somber temple]

Yea logs are still not populating, now on day 3 without entries...

[livid hearth]

he can invite the bot by https://probot.io/premium/manage

[livid hearth]

known issue should be solved soon as possible

[nocturne flax]

hi guys how do i return old commaneds like #top #c

i hate the new slash thing

[livid hearth]

use aliases, we no longer support prefix

[nocturne flax]

whyyyyyyyy

[livid hearth]

discord requirement

[nocturne flax]

gimme a good aliases

[livid hearth]

use aliases instead of slash commands
If you don't know how to make one, here's how
Go to the dashboard (https://probot.io/dashboard), then click the edit button next to the command to which you want to add an alias, next in the aliases box put phrase that you want to use instead of slash command, hit enter and save changes. Now whenever you or someone send an alias on the chat like regular message it will run bot's command.

[nocturne flax]

owh

ty

[livid hearth]

my pleasure

[keen trellis]

Hello, i just setup probot's logs on a server i'm makin for a friend. But logs aren't working, does someone know why please ?
Logs panel is ON, so it should works and those logs are working on other server

Update : Just took like 30mins to send logs

[cursive walrus]

Is there a way of having it do applications via an embed?

[edgy sun]

What’s the problem with probot logs

[keen trellis]

the problem is

for example, when i send a message, then delete it

probot will send the logs 30min-1h later

i never saw that before from the bot

[timid jewel]

known issue should be solved soon as possible

[keen trellis]

Okay thanks

[honest geyser]

how to play music with probot

pls help

[sweet forge]

Hello, I would like a tee bit of assistance...

I am getting an Error message every time I attempt to upload an Image for my Welcome

[timid jewel]

We don't have this feature anymore

[timid jewel]

can you tell me whats the size of your image

[sweet forge]

1.25 mb

[timid jewel]

and what is the format of the image?

[sweet forge]

jpg

[timid jewel]

can you refresh the page and try again

[sweet forge]

done and still same thing

[sweet forge]

Is that all teh support you got... just reload.

[long parcel]

I had a problem last week

I was taking my daily

Then I want to see how much I have

The result was zero

But I had 1m credit

It was a bug

Who can help me please

[sweet forge]

OH my apologees

[timid jewel]

use link instead of uploading image

[sweet forge]

But the image is on my computer

[long parcel]

Anyone can help me?

[sweet forge]

So I put it in discord, and copied the message link.... and now it shows nothing. even after reloading

[long parcel]

<@&675070424748654593>

[nocturne flax]

<@&675070424748654593>

[timid jewel]

you can't claim the daily for more than 1 account.

[nocturne flax]

so tmrw if i try claiming it's gonna work?

[split needle]

We can not help you with it just because it's very easy to be abused for personal good

[long parcel]

No bro

[split needle]

Copy the image links, not message link

[long parcel]

I swear to god it’s a bug

[split needle]

Probably if you logged all other accounts out from the site/browser

[long parcel]

And I joined because of this problem

[split needle]

There can be reasonings, and that's what you may also expected

Either it's for good or not, we still can not do anything regarding it

[long parcel]

Ok 😦

[nocturne flax]

does voting not give u any credits now?

[sage flint]

Hey, it still does, but now only from this website https://discordbotlist.com/bots/probot/upvote

[gilded zealot]

Hey peeps anyone know how to mention a channel like #support-en in embeds?

nvm i got it

[strange spade]

Hello, I'm trying to disallow all link sharing besides ones from twitter and gifs from giphy and tenor , it's my understanding that if I added those 3 sites to whitelist then it should allow them right?

[split needle]

Yes but currently the regex we're using with the automod is not available to have exclusion so it will not work

[strange spade]

ohh okay so that means the whitelist wont work ?

[split needle]

For now

[reef raven]

Hey guys how many messages does it take to level for the XP level system

[split needle]

Any amount but with a cooldown of 2 minutes

[cursive flare]

Hello! I tried to search for it, I didn't find my answer.
I'm having a levelling system on my server. And also, I have Clyde AI there. Is there any chance to prevent gaining XP through chatting with Clyde? I want to have active members in my server.
The problem is I can't restrict Clyde to a specific non gaining XP channel, because Clyde is not a member or a role. Should I turn off Clyde then?

[sage flint]

Hi, unfortunately there is no way to restrict this, so the only option is just turn off Clyde

[carmine trail]

hello i have a problem with the bot , i get the log in the discord but most off the time 24 hours later

when we delete a message in a channel it logs it but the message comes 24 hours later in the logs channel

[cursive flare]

Thanks 🙂

[maiden sorrel]

I have problem regarding server log
It's updating in delay
Like it send logs Today of 1st july likewise

[cloud ferry]

Hello I want to ask
This is why the probot bot can't be accessed on the probot.io web even though the bot has been entered on the server but still can't be accessed

[queen solar]

<@&675070424748654593>

[queen solar]

When this problem started happening?

[queen solar]

kick & re-invite the bot, should work properly with you, if it’s not working, wait for an staff to come he will ask u to give him ur server link

[queen solar]

I see a lot having the same issue,try this solution @carmine trail

[livid hearth]

send me your server link via dm’s please

[livid hearth]

dev’s working on it, wait for a fix

[haughty yacht]

how do i make an embed?

[strange kayak]

every time I go to a server that has premium on it, it tells me that the server requires setup.

also, the bot is offline in all of the servers.

help? @livid hearth

<@&675070424748654593>

[queen solar]

<@&675070424748654593>

[split needle]

If you own the server, you might need to check if the subscription is still active

[queen solar]

Sry for mention I didn't notice that ur typing

[split needle]

Don't mention the role again when someone already did

[strange kayak]

thank you

[split needle]

Go to https://probot.io/dashboard, select your server on the site, go to embed messages module and make them there

[queen solar]

So I can help even if someone - not me - mentioned ? After 5 minutes of his mention

[split needle]

Yes

[queen solar]

Thanks.

[fair ruin]

I too need help

Does Probot still have music ??

[split needle]

Removed

[fair ruin]

Okay thanks

[hidden thorn]

only for me the bot don't send the username in welcome image?

[willow shell]

Hello

i need help, the probot logs response time is more that 2 days

[maiden sorrel]

2weak approximately

[willow shell]

oh i have same problem

[maiden sorrel]

Is that comman problem or it occurs only on some guilds

[willow shell]

some guilds

because on my other guild its work normally

[split needle]

Can you try with repositioning the username from the site? Save after each changes so it can trigger the not to save on the host

[maiden sorrel]

It's happening from when probot off due to some issues

[willow shell]

yes

i receive 1 July logs right now

and its 4 july

[split needle]

A kinda known issue
You can temporary fix it by removing the bot's webhooks for logging in the logging channels' setting, in integrations
@willow shell @maiden sorrel

You will need to turn off the logs module while doing so

[maiden sorrel]

All webhooks ?

[willow shell]

ok

i'll try

[split needle]

All probot's webhooks for logging

[maiden sorrel]

Ok

[willow shell]

i did that

but the bot didn't create the new webhooks

[split needle]

Have you turned off the logs module while doing so?

[willow shell]

yes but

before

that

i kicked the bot and invite

him again

but now the logs doesnt work anymore

and the webhooks arent created

[split needle]

It should work if there's any activity being tracked and the bot has enough permission

Else you can wait for the fix from developers

[haughty yacht]

well yeah but its not doing it

[split needle]

What do you mean by that?

[haughty yacht]

like

i needa rephrase that

im half asleep forgive me 😭

[split needle]

You can back to get help after being fully awake

[haughty yacht]

its kinda just confusing

aight

im gonna

go nap

[split needle]

We have supporters working all the time, maybe

[maiden sorrel]

Same thing it doesn't work

[split needle]

Then same reply to you

[maiden sorrel]

How would we get to know about fix ?

[split needle]

If it's fixed, the bot may be offline for a short while (for restarting purpose) and things will back to work. The restarting phase may not be used depends on the situation

[maiden sorrel]

Did we get any update over here when it will fixed?

[split needle]

Probably will not

[tight cloud]

I don't know how to make it send welcome messages, does anyone know how?

[maiden sorrel]

Open up probot dashboard & their you will get welcome option & enable/costumize as you want

[split needle]

You might need to follow this channel's topic before helping anyone

[tight cloud]

Thanks!

[carmine trail]

ik can not dm you or invite you

[livid hearth]

add me then try again

[celest crow]

Help

I wanna reset all levels and xp in my server without resetting all bot settings. How do I?

[twin ferry]

could anyone explain how to use temporary channel? /temp. I already set the temp to on, but isn't create a new room

[livid hearth]

simply use </temp on:1>

[livid hearth]

</reset:1>

[twin ferry]

@livid hearth yes its on but how to create a new room, like aliases should create a room when i use the comand /newroom or im wrong?

[livid hearth]

oh, sadly you can’t make more than one temp channel system

[celest crow]

Thanks

[wicked yoke]

@livid hearth

[livid hearth]

Heyo! How can I help? :0

[twin ferry]

@livid hearth theres any way to use the bad words filter easly? like i have a list in .txt line by line word by word is any way to add there on the filter all the same time? like word1; word2;... i tried ; and , and it doesn't work

any command to remove all roles?

[livid hearth]

sadly you can’t, suggest that here #573053418017521664 also there is no commands to delete or removed all roles

[twin ferry]

ty

[wicked bramble]

did they remove the function for the bot to play youtube songs?

[rustic herald]

Yup

[wicked bramble]

damn, ait ait preciate the help

[rustic herald]

Welcome

[nocturne flax]

Application error: a client-side exception has occurred (see the browser console for more information).

this keep showing when i try to open the web

[foggy silo]

<@&675070424748654593> .

[livid hearth]

try from another browser ( fireFox )

[nocturne flax]

I only have chrome

[foggy silo]

<@&675070424748654593> (and sorry for mention)

[foggy silo]

Hi , try on Firefox

[nocturne flax]

i don't have it

[foggy silo]

Download it

[quaint wraith]

can someone help me set up logging on my server, i did everything, gave permissions, enabled on probot.io and still the bot doesnt log anything

[icy shoal]

Can I send the screenshots here?

[livid hearth]

ye feel free

[livid hearth]

known issue should be solved soon as possible by our dev’s

[icy shoal]

This isn't mine BTW. I'm helping out someone's server. So how would they be able to @ everyone or a certain ping?

[livid hearth]

it’s temporary off, the mention fonction

[icy shoal]

Would that be done through the settings or is it temporarily off on the site itself

I've never used this bot before so apologies for the many questions

[livid hearth]

dev’s turn it off, so it’s from the site itself

[livid hearth]

no worries, feel free to ask us there is no problem 😉

[icy shoal]

Right gotcha! Do you know if that will change so it can be enabled?

[livid hearth]

there’s no eta at the moment

[icy shoal]

Alright! Thank you for your help!

[old karma]

Does reaction roles work properly? It says it is in beta

<@&675070424748654593>

[livid hearth]

screenshot please, sorry for the delay

[old karma]

is there anything that isnt working properly?

how do the reaction roles look when they are set up?

[valid fulcrum]

<@&675070424748654593>

how i can do when someone ping me the person to get mute?

[livid hearth]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[livid hearth]

you can’t, sadly

[valid fulcrum]

but how someone can do this?

this its so sadly

[livid hearth]

maybe with others apps

[normal vault]

i tried adding roles to a message embed in form of a button, thing is, the form of reaction works, but not the button and select menu ones,.. i tried resending the embed a second time and trying to add the roles (buttons) to this message but that doesn’t work, now i’m unsure how to add them to the message as a button

[golden moat]

My Pro-Bot is stuck with the "Probot is thinking message" for every command