support-en

[orchid ibex]

when my server uses /rank, probot often just says Probot is thinking. It keeps loading and after sometime it says this interaction didnt work.

Sometimes it rarely will work.

Does anyone know why this could be happening?

[left onyx]

U need to use $id but it won’t give exp

[orchid ibex]

wdym by $id

[left onyx]

The commands

[left onyx]

No exp is gained

No one has gained exp while the /rank problem

And can’t gain exp while we have been using $id command

[orchid ibex]

i tried $id on my server but it didnt work

[lavish prawn]

Why does the website dashboard seem to be riddled with erros these days

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[lavish prawn]

extreme pain in the butt to update/edit embeds

[left onyx]

<@&675070424748654593>

[timber helm]

@lavish prawn @left onyx known issue should be solved soon as possible devs working on it

[lavish prawn]

Thx

[timber helm]

my pleasure

[nocturne flax]

ty for the fix

[sly geyser]

The leveling system isn't working for probot

And I literally kicked another bot thinking this bot is better at it

Obviously that wasn't the case

It's not giving the roles

<@&675070424748654593>

[timber helm]

should work properly with you in a few moment be patient

[sly geyser]

Idk what patient means for u

25 minutes

Is not a short amount of time

[blazing topaz]

Question!

I kicked pro bot, but the auto mod for deleting bad words is still in my server?

Anyone know how to disable that?

<@&675070424748654593>

[undone crown]

Hello, The /top command isn’t responding is it under maintenance? <@&675070424748654593>

[timber helm]

disable the auto mod from the server discord settings

[timber helm]

yes, some command not working please 🙏 be patient until we got a fix

[undone crown]

Thank you.

[blazing topaz]

Thank you

Where is the auto mod setting in discord)

[cosmic pier]

I want to break up with blacklist

[edgy mural]

Hello <@&675070424748654593> Can someone please help me with this? I forgot where to go from here to where you set up ProBot to sent welcome messages and good bye messages could someone please show me how to do it?

[sage flint]

Hi

[edgy mural]

Brooooo I am so sorry I would've done that but my bro said it's only for premium users by the tick

Thanks alot :))

[sage flint]

No problem, this feature is completely free

[edgy mural]

Lol

[nocturne flax]

@gloomy lion I want to ask you a question

[formal veldt]

when creating self assign roles it tell me to add a message but there none in the drop down

what am i supposed to do

[thorn elbow]

created an account but i forgot the email

[sage flint]

Hi, first you need to create an embed message and sent it to the server
Here is quick guide https://docs.probot.io/docs/modules/embed

[sage flint]

Hey, we are not discord support and we can’t help you with that. So if your question/problem is not related to Probot, please don't post it here

[sage flint]

Hello, just ask your question and please avoid of pinging developers 🙏🏻

[formal veldt]

i already created an embed and a reg message

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Does bot have all the necessary permissions?

[formal veldt]

yea thats not the issue tho its not when sending when i choose a message theres noithing in the drop down

[sage flint]

Can you try to send an embed message one more time, then refresh website and check again if you can choose the message

[spare cosmos]

Are logs still not working?

[formal veldt]

got it thanks for the help

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timber chasm]

Hi, How do i set level role like, When someone leveled up to 10 they get reward roles

im really confused

<@&675070424748654593>

idk if im supposed to ping if i wasnt sorry

[nocturne flax]

Yo how can i check if my mods have been doing their job. Is there a command that I can check their logs and their logs only

<@&424428808951824406>

[wheat pebble]

Hi so I wanted to ask about that in a server the probot is taking a lot of time to respond to commands like I used rank command and it took 15-20 minutes for it to respond. Can you tell me how to fix it . <@&675070424748654593>

[solar pumice]

How Probot increase the xp
Like 1 xp increase after how many seconds or minutes
Like I'm playing bot game checked my rank and it's 397xp after playing for continuous 5 mins my rank increase by 0xp why ? <@&675070424748654593>

Change the role position

Server settings > roles > view probot role and slide the role to up

[raven lava]

<@&675070424748654593> Hey, is there any chance to make work the /rank? 😅 It continuesly just thinking than error. I'll will be forced to used another bot which I don't want.

[west kelp]

Hello, is this the only command that doesn't work?

[solar pumice]

Maybe your server shards are refreshing or you can check the rank by "probot server prefix"id

[raven lava]

Mostly this one. Others works almost always fine.

[west kelp]

Can you make sure it's enabled in the dashboard?

[raven lava]

It's enables.

Simetimes it's fine but mostly not.

[solar pumice]

Slide the probot role to top and try again grant the bot adminstration permission

[solar pumice]

Heya can you help me with this

[raven lava]

"The application is not responding."

[solar pumice]

Than maybe problem is solved

[west kelp]

@nocturne flax just do like he told you, it's the actual fix

[west kelp]

You can't increase xp gain

[solar pumice]

But what is the cooldown of xp

[west kelp]

2 minutes

[solar pumice]

For 1 xp or more ?

[solar pumice]

Check #chat-en

[west kelp]

10-40

[solar pumice]

Oh okie thnx

[raven lava]

@west kelp So.. is there any solution, or..?

Also.. When a user leaves temporary Channel, it not always deleted and stays permanently. Deleting is set to 3 sec and ProBot have administrator

[autumn blade]

Is ProBot down? None of my commands are working

[nocturne flax]

can i transfer credits from an account i lost access to ?

[sly geyser]

The leveling system is STILL not working

It's been 12 hours now

<@&675070424748654593>

[split needle]

Known issue with slash commands of leveling system not working
You can setup aliases and use them instead in the mean time

[split needle]

About this, were the channels been there for too long like more than an hour?

[split needle]

Only leveling commands are not working with slash
You can setup aliases to use in the mean time

[split needle]

No

[split needle]

What do you mean by that?

[toxic vigil]

probot is unresponsive to most commands, and /ping only has this as the result. Any way to fix this or is the Bot just down atm?

[split needle]

1. Do not mention developers for any reason
2. There's no blacklist found on your account

[sly geyser]

The roles aren't being given

I checked the settings everything seems fine

[split needle]

Make sure the bot has attach files and embed links enabled

[split needle]

Can you send me your server invite in dms? I may need administrative permission when I join to do deep check

[toxic vigil]

it has admin perms enabled

[sly geyser]

Alright

[split needle]

Then your blacklist reason is using multiple accounts. You can not apply any unblacklist request for it

[split needle]

Then I have no idea
Can you try the command again?

I can not do anything about it then

If it was banned then there must be a heavier reason for the blacklist

Therefore any of your unblacklist request will just be voided

[toxic vigil]

same result. It was like that yesterday as well. /rank is also bot working

[split needle]

I know because we only ban you if your blacklist reason is nonreversable and you were being too annoying about it
Avoid trying to do it again

[split needle]

Slash not working with leveling commands is a known thing but with ping not fully responding is a new thing

[sly geyser]

I gave u admin btw

[split needle]

Got it

As said, any of your unblacklist request will be voided, so stop asking for unblacklisting your account

You got banned for it once, you shall know it will just happen again

@sly geyser your level rewards have 2 problems

1. The rewards are being in descending order, which confuses the bot. This is a bot thing and developers will try to improve it with future feature update
2. Your rewards are all set for both text and voice, therefore members must reach both requirements to receive the roles

Reason already being told, avoid asking it again

[sly geyser]

Oh

Well then thanks ig I'll fix it ina bit

[lean badger]

:white_check_mark: Dendar banned from the server! :airplane:

[toxic vigil]

the ping went through oncetwo days ago, although it took about 30 minutes to load the embed (and I doubt the result is accurate in this case, but that's beside the point)
I hoped it was just a server outage or something like that, since this problem came out of nowwhere, and no permissions have been changed for the bot

[split needle]

Yes it could be a host server related thing

You may try with kicking and reinviting the bot to reshard it which may work, or not

None of the settings will be reset doing so

[toxic vigil]

alright, I'll let one of my admins know (since I sadly don't have perms to invite bots)

[toxic vigil]

will anything else like the server rankings be lost?

[split needle]

No

[toxic vigil]

wonderful

thank you for your help 👍

[wheat pebble]

Can u help pls

[rotund imp]

hi

[little perch]

hello guys, the logs are very late, I tried restarting and recreating everything but nothing.

[rotund imp]

bot log isn't working

[little perch]

ok thank you very much, hopefully it will be fixed.

[rotund imp]

Can I rely on probot as a moderation bot? becuase I see that it stopped a lot sometimes

[lapis willow]

Hi, anyone who knows how to fix?

[sharp lance]

can probot play music?

[sage flint]

Hi, it’s know issue
Try to use aliases instead of slash commands

[sage flint]

Unfortunately not

[nocturne flax]

Im having issues with probot where it's blocking certain links even though I've allowed them.

One of them is tenor

I've set it up to allow tenor using the url for it with the / behind it and everything but it still blocks it

[dry fable]

If I manage 2 servers and I have probot premium it works on bot servers or I had to pay for each server

[nocturne flax]

Why is tenor getting blocked?

[nocturne flax]

I even added more tenor stuff but still gifs don't work.

How is the exact link for tenor I say is whitelisted getting blocked 😭

And yes, I saved

[nocturne flax]

Even adding the url for youtube to the whitelist and trying to paste the url for youtube gets blocked

[sage flint]

Hey, you have to pay for each server

[sage flint]

Hi, try to add tenor as *https://tenor.com/*

[nocturne flax]

That still blocks it

[sage flint]

Did you add it exactly as I showed? These symbols * are necessary

[nocturne flax]

These are the total allowed of links on the server side

Probot automatically adds the stars so you see that the latest tenor I added was the one you send

[nocturne flax]

See anything I'm doing wrong?

[sage flint]

You're doing everything correctly, it's just that Discord's Automod doesn't always do great job with whitelisting links
Can you try with *tenor.com/*

[nocturne flax]

That also doesn't work. I tried it both with and without the *

[rain sun]

Hi. I am looking for a bot for a new server. I have a very specific task in mind. When a user joins, they are asked to click one of two buttons. One assigns them the role O18, the other assigns them the role U18. I want anyone who picks the U18 role to be autobanned. Can ProBot do that?

[sage flint]

As i said, Discord Automod doesn't works very well with whitelisting links. https://tenor.com/* or *tenor.com* should works but if not just try to provide in some different ways

[sage flint]

Hey, unfortunately not

[rain sun]

dang, do you know of any bots which can?

[marble elk]

hey, is there any info on if logs into channels will work again?

the other day, whilst dealing with the same issue, i kicked the bot and reinvited it

still nothing

please help

[north geode]

Hello, I contacted one of the management of Pro Bot and asked her to remove the blacklist from me. She raised a request to remove the blacklist. I asked her via private message what is new about the issue and she did not respond to me. I hope you look into the issue of the blacklist and inform me of what is new in the matter.

[timber helm]

no eta, be patient until dev's got a fix, thanks

[timber helm]

use your main langue support please

#support-ar

[north geode]

I contacted Arab support, and I did not receive any response

Please help me with my problem

[timber helm]

be patient please don't use two support channel thanks,

[timber helm]

we can't, wait for a respond

[north geode]

I will not receive a response from Arab support for a while, so I came here to present my problem, so it is not considered that I presented two problems

[bronze tiger]

why is probot not working for me?

was it down?

[timber helm]

we can't help, last warning, use your main support channel please, thanks 🙏

[north geode]

Ok

[timber helm]

which command /rank ?

[bronze tiger]

not a command its saying This server requires setup.

but i have it set up already and its saying This interaction failed

when a member tries to get a role

the bot is in my server and i have it set to the things it needs plus admin and all

[timber helm]

share with me an invite link via dm's please

[tropic scaffold]

hi @ Tiger, the messages to select at least show up now in the role reactions but no cigar when applying them as such

[bronze tiger]

okay i dm you

that pic is what i see

[tropic scaffold]

I probably need to create a new one again perhaps....I dont mind that but when its an ongoing set of reactions with hundreds of engagements like what country its a shame to lose such details

[bronze tiger]

i tried doing the same to change it from the button to face sticker but it just says server needs set up

and tiger i cant dm you

[tropic scaffold]

oh thats a new one

[timber helm]

enable it from the dashboard

[timber helm]

reported, thanks

[tropic scaffold]

ah yes, the toggle off/on didnt quite update, was seeing if I could reboot it to function again

[lilac bridge]

I need to change the font on the welcome message image. Anyone know how to do that.

[sage flint]

Hi, it's not possible

[lilac bridge]

Ok, thank you.

[orchid latch]

My role menu has stopped working. I've re-created the embeds + menus, but it's not giving/taking roles now at all.

It started after I had made an additional role, then edited a menu that was already made. Since then it just flatout refuses to work, nobody is getting roles.

[modest geyser]

how to i see all the commans

[sage flint]

https://probot.io/commands

[sage flint]

Hey, make sure that ProBot ✨ role is above these roles that you want to assign with buttons

[orchid latch]

It hasn't moved since I set it up before, but it's currently above all the roles that were created.

It's just stopped functioning since I edited a menu and added an additional reaction role on the embed.

[sage flint]

Can you try to completely re-create the self-roles? Send an embed again and set-up reactions/buttons/menu

[toxic umbra]

hello

[restive river]

Hello guys,

I want to ask you, if you have any problem with additing images into embed messages, or this is happing only to me? This is like 5+ days (don't know much exactly).

This error showing to 5 people in my server, so if we have some server problem, or it is global problem..

Anyway, thanks to anybody who react.

kind regard,
Čagy

[native geyser]

hi, may i know the error message please

[native geyser]

hi how may i help you?

[restive river]

The pop up?

[native geyser]

the error you're talking about

can you explain that please

[restive river]

I want to add image in embed message like this one (first image) classically I clicked where you putting the main photo (second picture). So I choose them picture from PC/Mobile and I clicked on the image to upload it, and show me this error everytime (third picture)

Wait, wait, wait, isn't it locked for big pictures (too much megabits)?

His should be the reason, if I thinking this way..

[native geyser]

how big is the image

[restive river]

3,43 mb

[native geyser]

as far as i know 3mb is the limit

[restive river]

Oh okay, I try a smaller one and be rht back

[native geyser]

alrighty

[restive river]

Okay it's working.. I'm just but stupid.. Anyway, thank you very much for the help ♥️

[native geyser]

no worries ^^

[prime coyote]

Goodnight!

So, I sent a message in the "BR support" chat but so far I have not received a response, there is a problem with Probot that is not sending automatic responses with GIF

I would like to know please if this is an update or a bug ^•^

[native geyser]

hi, is it not sending any replies or what exactly is happening can you describe please

[prime coyote]

Okay

I have a server that uses Probot's automatic responses.

And he is not sending answers that have GiF links :(((

[native geyser]

can i see your dashboard settings regarding that autoresponder

[prime coyote]

Of course

I'll get some prints, it's all in Portuguese haha

[native geyser]

i'd appreciate it if you could change the dashboard language to English for screenshots

[prime coyote]

Okay

Right here.

My server is like a kind of mini game between friends based on the Black clover animation.

And there they use commands to unlock characters and skins.

The problem is that all the answers that have GiF's are not being sent, however the ones that contain png are going normally.

(I'm Sorry for translate, I'm still learning English)

[prime coyote]

One of the Br area supporters said

"I'm finding the reports strange"

So I ended up thinking this could be a common bug?

[native geyser]

as the last question, does the bot send the message and it stays as just the gif link or it does not send the message at all?

there has been some issues lately i'm not entirely sure if this is related or not

[prime coyote]

It doesn't send any messages.

Only when I give the same command several times until a response without Gif comes out

[native geyser]

i see, wait a moment please

[prime coyote]

Thank You ^^

[native geyser]

i've just tested it out and it's currently working all fine for me

can you enable "wildcard" option then save and try once again please

if it works i believe you can disable the wildcard setting again

[prime coyote]

Hmmm

Did not work

[native geyser]

try this then please, create a new response system whatever you set there is not important just enable wildcard option for that

then try out this gif one again please

[dense kraken]

Hello!

This is my first time here ig

[prime coyote]

I'll try

[native geyser]

hi, may i help you?

[dense kraken]

Idk what to do lol but are you allowed to add levels in me and my friends group?

I’m just curious

Oh wait nvm

We just added them

Ok bye sorry for wasting time

Have a great day.

[native geyser]

no worries

likewise ^^

[prime coyote]

Errrr

It didn't work, now what? (I'm getting scared 0-0)

[native geyser]

since it does work for me i don't think there is a general issue, so only remaining posilibility is that the bot in your server does not have perms to sendd messages in that said channel

[restive river]

If you post gif, it showing to you in normal way? In normal raw message?

[native geyser]

what do you mean exactly

are you able to provide screenshots

[restive river]

I was typing to @prime coyote

[prime coyote]

but he has

Look

The only problem is being with Gifs

[prime coyote]

Yes

[native geyser]

i see, let me contact to devs regarding that

[prime coyote]

omg 0-0

[restive river]

Hmmm I was thinking if you didn't set off automatic playing .gif (in discord settings)

[native geyser]

please use #chat-en if you'd like to discuss about it

[iron ether]

@native geyser The Pro-Bot in my server have the same problem, but the problem don't is with Gif, is responses in all

[wispy plume]

Probot can’t load level at all

[warped jolt]

@native geyser Me too

[native geyser]

devs will check it out

[native geyser]

use an alias please

[ionic grotto]

The automatic response commands that use Gifs are not working, do you have a date for resolution?

[tropic knoll]

So I have this issue I am trying to figure out, So I just made self Assigned roles with a Button that you need to click, How does the Notification Type work? it Says "0" is the role to assign what do I put inside of it?

<@&675070424748654593>

[steady cape]

Is it possible to make ProBot auto delete messages or clea a channel of messages on an interval of time?

[sage flint]

Hi
{0} is a variable that will be replaced with role name in the notification

[sage flint]

Hey, unfortunately not

[sage flint]

hello, wdym?

[olive beacon]

help! the website for probot's dashboard is stuck on this screen. this happens for chrome and firefox too

<@&675070424748654593>

[ionic grotto]

I'm having problems with the bot on my server, automatic messages are not being sent properly, is there an explanation for this?

<@&675070424748654593>

[sage flint]

Hi, try through this link https://probot.io/daily

[sage flint]

Hello, our bot does not have any automatic messages thing

[ionic grotto]

I speak of the messages made by us, for example;

I don't know the proper name for this, sorry

[sage flint]

Auto-responder
And what is the problem with it?

[ionic grotto]

The command is sent but there is no response

Expectation:

Reality:

Is something wrong not right? It is not..

[sage flint]

Can you send me a screenshot of this command from dashboard?

[ionic grotto]

Sure!!

[tropic scaffold]

Still isnt working on reaction roles, for some reason its only seeing roles created today also, like it can pull anything that was created prior to today

so where you see T1 role for example, or any role at all it wont show, but the modders one I made earlier is the only one

although tried one of the others and same thing, no roles awarded

[austere turtle]

[oblique ether]

Hello

To you support !!

[split needle]

Make sure the ProBot✨ role is higher than other roles, else it will not see them

[tropic scaffold]

yep instant fix thanks, someone asked me to remove it and add again but didnt mention it reset the load order, cheers

[ionic grotto]

Sorry for the delay, I had gone to eat

[sage flint]

No problem, make sure that auto-responder module is enabled, if so and its still not working please send me a invite to your server via DM

[sage flint]

Also make sure that you're not trying to use this command on a disabled channel

[potent holly]

How do I use the /warn_remove command?

This is what I've tried entering:
/warn_remove @callmecanadian
/warn_remove [@callmecanadian]
/warn_remove 507032059244576778 (user ID not warn ID)

It's been giving me this every time:

[sage flint]

Hi, just mention user in the command like this. If it's still not working, use aliases instead of slash commands

Also you can try with Warn ID

it should work

[ionic grotto]

I sent message in your DM

[sage flint]

✅

[daring bane]

hi,i have same problem,loading never ends

[iron ether]

@sage flint You can see this problem in my server too? I have the same problem

[sage flint]

@iron ether@daring bane
Hey 👋🏻
It's working for me now, can you try again? If this issue still occurs, try through this link https://probot.io/daily

[daring bane]

now works,
thanks 🍻

[sage flint]

You're welcome 🍻

[potent holly]

Alright, I'll try

Oops lol new messages hadn't loaded yet

[potent holly]

Where do I find ProBot's prefix?

I tried tagging it, didn't work

[prime coyote]

Goodnight!

I came here a while ago because the Probot on my server was not sending automatic responses that had a GIF attachment in its content.

One of the staff members said that he would check with the developers, I would like to know if there is already an answer:3

[sage flint]

Prefix is no longer supported. You can add an alias by clicking the edit button next to a command on the dashboard

When you add an alias, bot will run a comman whenever you or someone else send an alias to the chat like regular message

[sage flint]

Hey, provide links to your images/gifs as Discord link. Simply send these pictures on your server, then open them in browser and copy link, you should get something like https://cdn.discordapp.com/attachments/...
Then just paste it into your bot message

Then it should work

[potent holly]

Ah, gotcha!

Well, I found the problem: Missing permissions! I'm dumb. Thanks for your help though :)

[sage flint]

No problem, have a nice one!

[cosmic depot]

<@&675070424748654593> it will not let me get to the page to set up my welcome it just keeps saying error

[sage flint]

Hey, can you bring some screenshots please?

[sage flint]

Clear your browser cookies

[cosmic depot]

did nothing?

[sage flint]

If that didn't help, try using a different browser

[prime coyote]

Did not work

@native geyser

Sorry to tag

But still not fixed the problem, has date for correction?

[split needle]

Can you show me how you did it? And avoid mentioning individual staffs for help

[prime coyote]

Okay.

First of all, I apologize for my English not being very good.

[prime coyote]

Today at 13 pm (around there) Probot stopped sending automatic responses that contain Gifs in their commands

For example:

This answer has a .Gif link but it is not being sent (it is happening with all that have a Gif link) however Messages that do not contain a .gif link are sent normally.

And this problem is not just with me or on my server there are several complaints of the same type for example on #991457520881254503

[split needle]

Is the message too long? And also the gif link may contain medias that's not allowed by discord's auto filter

[prime coyote]

The message is no longer than 10 lines

Until this morning I was sending this link normally but without explanation it just stopped sending any message that has a GIF

[split needle]

Have you tried with other gif links not set for the messages?

[prime coyote]

Yes

But it did not work

I tried with several different links and commands

[split needle]

Then I have no more idea about it

[prime coyote]

Ruru said he would sort it out with the developers but didn't send any

My server is based on a game between school friends where you can get skins and other characters

and they are In the morning charging me resolution

"Marquins fix this, marquins fix that"

The faster they respond the better it would be.

But anyway thanks for the support :3

[split needle]

If ruru has to contact developers then I can not help with it
You can tell members of your server to wait for the bot to be fixed in the mean time

[prime coyote]

I hope it doesn't take long 🙏

[heady bane]

Is it possible to add reaction roles to a embed made by discohook?

[narrow pier]

<@&675070424748654593> .

[narrow pier]

#573048353458356234 5 , https://probot.io/dashboard
Select your server < Self-Assignable Roles

[sage flint]

No

[sage flint]

As I said, provide gif as Discord media link, you still use tenor

[sage flint]

[undone socket]

Hello somehow the bot isnt writing Welcome messages but I set it up and it worked before

[steep lichen]

How to play music with probot

[timber helm]

hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot

[timber helm]

Heyo! elaborate please

[undone socket]

The bot doesn't welcome people anymore if they join the server although it's set in the settings that the bot should Welcome all new people and it worked 2 days ago but not anymore

[timber helm]

screenshot your welcomer setting please

[marsh lynx]

hi

The word rep is an abbreviation of any word?

[undone socket]

yes reputation

[marsh lynx]

oh.. thx

[timber helm]

try resize the pic then try again

[chilly marsh]

what's the command to play music? from youtube

[sage flint]

Hi, there is no command for music. As it's mentioned on the #announcements, we have removed this feature a months ago

[wanton iris]

Hello

Anyone here?

@sage flint

[sage flint]

Hello, how may i halp you?

[wanton iris]

What is
"Nice try dumby"

@sage flint

[sage flint]

Please use this channel only for ProBot-related things 🙏🏻

[wanton iris]

This thing in probot

[sage flint]

No its not

[calm wasp]

hello how are you

[sage flint]

#chat-en

[potent holly]

Is there a way to exclude certain users from the logs function?
Example: I don't need my logs to be flooded when I myself edit or delete messages.

[timid jewel]

unfortunately we don't have this feature

[limpid steeple]

Is there a way to check time remaining on temporary channels?

Or maybe edit the time?

@424428808951824406

Whoopsie

Anybody home?

<@&675070424748654593>

[cursive marsh]

where can i find more info on how levels work ? how often does one level up and how many messages per level and such ?

why do some members level faster than others

[limpid steeple]

I think the support staff are all out to lunch lol

[sage flint]

Hi there, unfortunately you cannot see the remaining time, but you can edit the time after which the channel will be deleted. You can edit this via the /temp time command or on the dashboard in the temporary channels section
(Time always is given in seconds)

[limpid steeple]

I tried setting it for a time of 10 seconds, and it does not auto delete. Is there something I’m missing?

[sage flint]

Try to edit time a little and check again

[limpid steeple]

I’ve tried about 4 times now. I don’t know what I’m missing. First attempt was for 1 hour, last 3 times were 10 second increments.

I’ve tried to look at it on the dashboard as well, and it’s all very vague about what each feature actually does, so I’m at a roadblock

[sage flint]

Hello
For text, every 2-5 minutes while you sending messages, the bot gives you a random amount of xp from 10 to 40 each time. This means that you gain some xp after sending a message and have a cooldown of about 2 minutes, regardless of how many messages you sent.
For voice, it's similar, but the difference is that the amount of xp is about 10.
Unfortunately you can’t check how exactly messages are required for each level, but you can check how long it will take to gain certain levels, in the leveling system on the dashboard when you adding a role reward it shows you how long it will take for chosen level

[cursive marsh]

so you only need to send one message every two minutes to get the amount of xp ?

[sage flint]

It’s known bugs that sometimes channels are not being deleted after time remains, hopefully it will be fixed in next updates. However you can also try to disable temp channels and enable it again or just wait for a fix

[limpid steeple]

Tried that too. No luck. I guess it’s just bugged. Is there a way to create temporary text channels or is it voice only?

[sage flint]

Yes, but not every time it will give you a exp, sometime you will have to wait 3, 4 or 5 minutes gaps between messages to get a exp. But usually it’s 2 mins

[sage flint]

Voice only

[limpid steeple]

I see

Thank you

[sage flint]

You’re welcome

[lime iris]

Hi, I don't know what I have done but one of probot keeps removing the server member role from one of my mods I don't know what I have potentially done for the role to be removed

[violet gulch]

Hello ! Any recent problem with the auto respond ? No longer work on my server. Thank you !

[somber ether]

Hi! Does anyone know how to set up the log channels so they won't register the private channels, just public channels?

[lusty locust]

Hi! I'm typing the command but the bot don't played the songs?!?

[timid jewel]

we don't have music feature anymore.

[timid jewel]

we don't have this feature it registers all the log that happen in the channels whether public or private

[somber ether]

Oki, thanks

[timid jewel]

make sure that auto-responder module is enabled and the other commands is working like /ping

[timid jewel]

can you check the reason from the audit log? click on the action and see what's the reason.

[violet gulch]

It is.

[lusty cipher]

Help

Okej

[velvet knoll]

when I run the mute command the reasons I set on the dashboard don't appear and also it says application not responding

bot has admin perms

[lusty cipher]

How to install a bot
When someone sends an advertisement to delete Probot
What is the command

[velvet knoll]

<@&675070424748654593>

[timber helm]

try using aliases maybe there’s is a delay

[timber helm]

turn on the automod

!automod

[lean badger]

Auto-Mod Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Automod module and select the automation you want, then select the action you want ( Delete Message - Mute Member - Warn Member)
3 - Finally, click on ⚙️ to add enabled / disabled roles, etc.

Keep in mind: To block specific words, select the Bad Words automation and click on ⚙️ then enter the desired words. Don't forget to check out the Only Images Channels and Only YT Channels sections at the bottom of the page.

[lime iris]

Found it! It was nightbot

[nocturne flax]

What’s the command for welcoming?

[lusty cipher]

Thanks

[static flint]

Hello, I am trying to setup temporary channels on my server, but when users connect to the create channel they just join it rather than gernerating their own private channel. I am the only one on the server that the private channels work for, and they are always locked off to everyone else. No one else can even see them.

[bleak valve]

Hye, how can i know my premium bot number ?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[wanton steppe]

<@&675070424748654593> did we ever figure out why the logs are so off lol

[sage flint]

Hi, there is no command for that. You can set up welcomer on the dashboard (https://probot.io/dashboard)

[sage flint]

Hi, check your channels and users permissions

[sage flint]

Hey, yup! Its known bug and should be fixed asap. For now you can try to change logs colors - it may help

[soft cedar]

I can not the reaction trigger can to work.

[static flint]

I have played with a lot of them such as making it private and non, allowing different access perms, applying perms directly to users, none of the above changed anything.

[spare cosmos]

same for me....its been like this for a while now

[static flint]

Yea, I have been tinkering with these for a few weeks with no luck. I just happened to find this discord today. Otherwise this has been fantastic, and is the primary bot for most things on my server.

[sage flint]

Actually there is no function to edit temp channels permissions by bot side, so there is something messed with your permissions. If you want i can join your server and try to figure it out

[soft cedar]

I have been trying to get it work for a while but it wont

[static flint]

That would be amazing. Can I PM you an invite, or should I post it here? Don't want to get in trouble for posting links.

[sage flint]

Hey, can you elaborate please?

[sage flint]

via DM please

[static flint]

👍

[soft cedar]

I have been putting the text peramitors in correctly, but when I say the word it does not respond

[sage flint]

Do you using gifs in responses?

[soft cedar]

No

[nocturne flax]

t

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Can you send me screenshot of your auto message from the dashboard?

[soft cedar]

I figured it out

[sage flint]

Cool

[pure summit]

hi!

The new username feature?

Should a username be at least 5 characters long?

@sage flint

[soft cedar]

Is there a way to get the bot to respond to any message from a bot or user

[heady bane]

The bot in my server has been running hours behind, is this a bug? I do something that was supposed to be logged and it pops up 5-10 hours later

[compact belfry]

I request a refund of this transaction my account got stolen pls support i worked hard for them

[split needle]

Not anything related to the bot

[split needle]

It can only respond to users, and you have to set up auto responder for every letters with wildcard on

[split needle]

Known issue on the fix

[split needle]

We can do nothing about it so no

[tranquil mango]

guys, my logger doesnt work

what can i do?

[vital wraith]

Please the bot not work for level up role in my server

Fix please?

[young cipher]

c 548157438730174464 1052632

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[upper bridge]

How to do i emojis on an embed? Everytime i do something like :arrow_red: this emoji will only show the name of the emoji

<@&675070424748654593>

[sage flint]

Hey, you need to provide emoji like this !animated_pro
To get this, simply put \ symbol before emoji (example \) and send it to the chat on your server, then copy whats appears and paste it into your embed message

[sage flint]

#commands and command is /credits

[sage flint]

Hello, make sure that ProBot role is on the top of your role list, and bot have all necessary permissions

[upper bridge]

ok thanks

[sage flint]

You’re welcome

[upper bridge]

Correct?

[sage flint]

Nope

Just put this back slash symbol and emoji normally like you do in regular messages

\

Like this

[upper bridge]

Ohh got yeah sorry

[sage flint]

No problem

[upper bridge]

I send this in my server it shows up like :arrow_red : like this with the semi colon together with the emoji name.

It isnt showing the emoji id

[sage flint]

Should shows up like this !diamond if you do it correctly

[upper bridge]

Let me take a video

And show you

Maybe its something to do with the settings

:arrow_red:

Doesnt work at all

[upper bridge]

^

[sage flint]

Don't type emoji name, just pick it from emoji menu

[upper bridge]

well my emojii wouldnt even show

in the menu

[sage flint]

You have this emoji added on your server right?

[proud thistle]

Hi

Bro

@sage flint

[sage flint]

?

[upper bridge]

nope nvm i got it sorted

[sage flint]

alright

[solemn crane]

hi

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[prisma thicket]

Just tryna get the self roles set up

[heady bane]

Is it possible to disable logging for a certain category?

[pallid lotus]

If probot does any moderation like kick, ban, warn, does it send a dm? I see it asks for reason but do the people actually see that?

[hollow vault]

Bonjour,
Je fais face à un souci concernant les répondeurs qui semblent contenir un lien (zupimage). Ils ne réagissent plus lorsque j'entre la commande.

Hello,
I have a problem with the answering machines that seem to contain a link (zupimage). They no longer react when I enter the command.

[vital wraith]

Please the bot not work for level up role in my server
Fix please?

[timber helm]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[timber helm]

which category exactly?

[red jasper]

Hello, I have a problem transferring 100 million credits.

[timber helm]

try kick & re-invite the bot

[timber helm]

whats the issue exactly ?

[timber helm]

try kick & re-invite the bot

[red jasper]

I transferred the amount and all the records prove it, but it looks like something went wrong with the probot

[timber helm]

bro use #support-ar with out any problem please

[red jasper]

I didn't understand (:

[timber helm]

use your main language support please 🙏 #support-ar

[red jasper]

I use both languages ​​for faster and better service (:

I have sent you pictures of proof of remittance

[timber helm]

can't help with that please 🙏 use your main language support channel

[heady bane]

Just a random one

[timber helm]

turn it off from the https://probot.io/dashboard

[heady bane]

What section I couldn’t find it before

[timber helm]

logs section

[red jasper]

ok

[lean badger]

:white_check_mark: @09p muted from the text! :zipper_mouth:

[lime hinge]

Have this auto response, it used to work, I've confirmed the other responses work, but for some reason, the bot is simply refusing to do this response, it's just GIFs of hugging, it started as cuddle please and could only be used in the bot spam channel, at some point it stopped responding to it, I tried removing and remaking the trigger + response, still nothing, use the response that pings me to see if the bot responds to that, works fine, tried to use the one not working, again, still nothing, remade the trigger changing to cuddle, still nothing. It's refusing to respond to that trigger.

I don't get why it's not responding to just this trigger, but responds to other gif reply triggers

[hollow vault]

je viens de le faire, mais ça donne rien

[timber helm]

may you try changing the gif

[timber helm]

Know issue should be solved soon as possible

[lime hinge]

O.o uh..

So, no, changing gif hasn't worked, removed responses and put in a new gif link, saved, tried trigger again, still nothing :/

[hollow vault]

It's exactly the same problem I have

[lime hinge]

Update; if there's no link to post, it responds just fine to that trigger, gonna launch pc and just double check the bots perms, but I'm pretty sure they didn't change to prevent posting embeds/links in the spam channel 🤔 gonna launch pc and double check

editing, it seems to not like the tenor, but giphy/embed/<stringcodethingy> varient seems to work fine.

so, to confirm, for whatever reason, simple links like the ones in the screenshot i posted originally, dont work. but, with the /embed/ links from giphy, they seem to work. i don't know why? but, for now, i'm gonna say this is resolved, at least for me, a reason would be nice, but if there just isn't any reason for why the tenor gifs now aren't working, that's fine. very confused, but it hopefully won't take too long to move the links around ❤️

[green quest]

anyone can help me ？

[calm wasp]

Hello GoodBye

[hollow vault]

I use an image link through the website "zupimage" and it doesn't display, even though it's a simple image

[timber helm]

use aliases instead of slash command

[green quest]

Thanks its work ！

[timber helm]

my pleasure

[lilac nest]

Hi !
I have a small issue with your Discord bot. I programmed it to have automatic responses. For my RP server, it's necessary to make rolls to determine what we start with. However, even though the commands are set up and enabled (they used to work before), it's impossible to get them to function. The writing permissions in the channel are enabled, the bot is present, and even on the website, I don't detect any anomalies. No response appears.

[nocturne flax]

I'm living in Korea, and wondering if which one day is the start of a week.
Does /top voice week command recognizes from Monday to Sunday?

[maiden sorrel]

Why probot rank command is not responding?

It always show like this from past weeks

[neon bison]

<@&675070424748654593> I cant use /play on my discord server

[nocturne flax]

<@&675070424748654593> i cant use the poles role on probot no more

[patent path]

How do I change the prefix on this bot

[sage flint]

Because we dont have such a command

[sage flint]

Hi, use aliases instead od slash commands

[sage flint]

Hello, we no longer supports tradicional prefix. You can use only slash commands or aliases

[patent path]

Oh ok

[nocturne flax]

someone plz

i cant use poles anymore

[sage flint]

what do you mean by "poles role"?

[nocturne flax]

i used to be able to say / poles and then i would type sum in each pole so ppl can vote in it and now its doesnt work

[sage flint]

Hi, yes, from Monday to Sunday in bot time zone - utc +0

[sage flint]

We never had such a feature

[nocturne flax]

No any way to get a change for timezone?

Wanna change it to +9

[sage flint]

Hey, you have gifs in your replies messages, right? It's known issue and should be fixed asap. For now you can replacy every gif link with a Discord media link. To do this, simply download a gif, send it on your server then open it in the browser and copy link. You should get something like https://cdn.discordapp.com/attachments/... then it should work

[sage flint]

Unfortunately not

[tall siren]

I’m trying to do channels in the welcome message, and it’s not allowing me. Am I suppose to copy the channel ID and put it in <>?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hey, yes. You need to provide channel like this <#channelID> example [#support-en](/guild/224308865427046402/channel/664941916722429986/)

[maiden sorrel]

I don't get what that mean

[tall siren]

Omg. Tysm!

[sage flint]

on the dashboard (https://probot.io/dashboard) click the edit button next to the command to which you want to add an alias, then in the aliases box put phrase that you want to use instead of slash command, hit enter and save changes. Now whenever you or someone send an alias on the chat like regular message it will run bot's command

[sage flint]

Glad to help, have a nice day!

[tall siren]

You too!

[maiden sorrel]

It's shows this

@sage flint

[sage flint]

you tried to use a old prefix command

add an aliase and use it

[maiden sorrel]

Ok let me checkout

[sage flint]

for example i added a lvl alias as you can see on my screenshot

[sage flint]

so in this case if i send a message with only lvl it will run bot command

[maiden sorrel]

i can't change it why

[nocturne flax]

Hash error

They updated the “c” hash

[maiden sorrel]

@sage flint

[mystic dirge]

@native geyser Pls add me i want to talk with out about translate the bot

[native geyser]

which language?

[sage flint]

just add a new one

[mystic dirge]

Portuguese soanish or latvian

Spanish*

[native geyser]

what is your first language

[mystic dirge]

Pt

I know the others as good as my 1st

Portuguese

[native geyser]

we already have the bot translated to portuguese sorry

[mystic dirge]

I kmow thr others too

As good

[native geyser]

natives only

[maiden sorrel]

thank you so much 🖤🖤

[mystic dirge]

I got experience tranlating to the others

[native geyser]

we accept natives only for translations

[mystic dirge]

Ok

[vapid parrot]

Oh

Hello

@native geyser Ur looking for translators

?

[native geyser]

which language?

[loud ember]

is there anyway to combine both the vc xp and chat xp

[native geyser]

in what way exactly

[vapid parrot]

Latvian Russian and Spanish too

[loud ember]

like normally if you spend time in the vc

you get vc xp

[vapid parrot]

My native is Latvian

[loud ember]

what if both of them lead to "xp"

not vc xp or chat xp

[native geyser]

as far as i know currently we're not looking for that

[native geyser]

thats not possible

[loud ember]

damn

is it possible to make a command in probot

that removes specific roles

and adds specific roles toa user

[native geyser]

you can use the /role command for it though it might require you to use the command multiple times

[vapid parrot]

I can do it same

If u want

Pls 🙏

[native geyser]

as i said, we're currently not looking for it

[sage flint]

you're welcome

[loud ember]

ah can't i do it all at once?

[vapid parrot]

I can do Spanish

[native geyser]

bot already has spanish language

[native geyser]

no unfortunately

[loud ember]

sucks

thanks for the help anyways

[native geyser]

yw

[vapid parrot]

@native geyser So what languages are available

[native geyser]

as said above we're looking for natives

[vapid parrot]

Russian?

[native geyser]

sir you said your native language is Latvian therefore only Latvian would count for you in this situation

[vapid parrot]

I'm from Latvia and in Latvia spēks Russian too

Too

[native geyser]

we have Russian translated as well

[vapid parrot]

:/

What languages ur looking?

@native geyser

[native geyser]

^

[vapid parrot]

Ok I just wanted to know

@native geyser

[native geyser]

sorry i don't think this is an information you should be needing

[vapid parrot]

Ok

[wanton iris]

Ok

[grim burrow]

How does probot levelingsystem work? Is it evey time a x amount needed for next level or does it grow exponentially?

I want to use it. But i noticed in another server, people were leveling up kinda fast

[harsh condor]

Hello. Our server added the probot but when we enter the command ./rank it doesn't working. How can I fix it?

<@&675070424748654593>

[timber helm]

hi hi, for text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles

[timber helm]

use aliases sir , https://probot.io/dashboard -> select your server -> find and edit the /command_name command -> you'll see "aliases" on top of the list > put for example #id , rank , this is the only solution at the moment

[harsh condor]

Thank you for your support. Our server's probot can work when we enter the command ./top but when we enter the command ./rank Probot says probot is thinking now and rank image didn't show.

[timber helm]

screenshot please

[harsh condor]

Our server is korean server, so probot says in korean?

but ./top system is working

[timber helm]

i said use #id as an aliases don't use slash command

[harsh condor]

when we enter as .#rank probot says as image

[timber helm]

use #id & follow the step i said above please focus !

[nocturne flax]

Hello, I use ProBot for a while now and for some reason ProBot logs actions and sends them to my log channel after an hour or more. Kicks, bans and role changes aren't logged at all. I tried to kick and re-invite ProBot. That did not help. Aside from that I ensured ProBot has the manage Webhooks permission. I could not find any solution, can someone help me with this? I also tried to clear the cache but I still haven't found the option.

[warm atlas]

<@&675070424748654593>

[timber helm]

known issue send me your server via dm's please

[harsh condor]

I understand. when we use .#id, we can see the rank card. But I want to know if I should check the rank system with this command or the command I added to aliases.

[nocturne flax]

I have sent you the server invite link

[timber helm]

both of them

[timber helm]

i'll send it to dev's thanks

[nocturne flax]

Thank you, will they tag or dm me?

[timber helm]

dm

[nocturne flax]

Okay, thank you for your help.

[little perch]

guys the logs still not going

[nocturne dirge]

Does anyone know why it cuts off the username? <@&675070424748654593>

[grim burrow]

I also notice Probot is really slow with logs. Something which got deleted 3 hours ago, just got posted as log from Probot

[grim burrow]

Probably really delayed

Mine got 2-3hours layer

[sage flint]

Hi, nickname filed is probably too small for his nick, just increase it a little on the dashboard

@little perch@grim burrow Hello
Its known issue with logs, if it's just deleyed, then just wait for our fix. But if it's totally not working try to change logs color a little or re-create bot's webhooks

[sick path]

Hi so, gifs used to work with the auto responder, but now any triggers set up with gifs in the reaction don’t work. Is it a bug or a feature? Hehe

[sage flint]

Hey, it's known bug, should be fixed as soon as possible. For now you can try to replace all gif links with Discord media link, then it should work. To do this simply download gif that you want to use in the bot respond, send it on your server then open it in the browser and copy link (it should be something like this https://cdn.discordapp.com/attachments/...). And finally paste it into bot response

[sick path]

Awesome thanks!

[sage flint]

You're welcome

[fleet nacelle]

<@&675070424748654593>

[sage flint]

Yes?

[fleet nacelle]

I little lost 😄

[sage flint]

So how may i help you?

[fleet nacelle]

I think u dont have to help me, i dont know for what is this serv 😄

[sage flint]

This server is for helping people with our bot - @stone cloud, so if you have any ProBot-related questions fell free to ask here. But it's not all, you can also chat with other people on the #chat-en

[fleet nacelle]

@sage flint tnx

[sage flint]

You're welcome

[ionic crow]

Is the website working?

[nocturne flax]

Its staff apps open?

[digital nebula]

Is the #play still removed?

[sage flint]

yes

[sage flint]

no

[sage flint]

yes

[digital nebula]

bruh, probot was the only one my favourite music bot on discord

[sage flint]

We have removed this feature due to YouTube Legal Team request, sorry

[heady bane]

I asked this question in a wrong way, I don't want to turn off logging like deleted messages for the whole server just for my ticket section is this possible?

[nocturne flax]

its taking to long

[timber helm]

try from firefox browser

[sage flint]

Hi, nope its not possible

[nocturne flax]

do opera can work?

[timber helm]

try any new browser or clear your cookies

[nocturne flax]

i did clean my cookies

[timber helm]

try now

[nocturne flax]

didn`t work

even opera

pain

@timber helm any other ways?

[timber acorn]

im trying to get the embed to make roles but its now showing

[timber helm]

try from fire fox

[nocturne flax]

now i have to download new thing

[timber helm]

drag the probot role above all the other roles

[timber helm]

tyt

[timber acorn]

oh yea i forgot that 😭

[nocturne flax]

its working without fire fox

[timber helm]

[drifting relic]

i cant join Dashboard its still like this

[hexed mulch]

I have this same issue

[cedar lotus]

Sometimes it works sometimes it doesn't

for me

[night sonnet]

me too

[cedar lotus]

It's fine now

[timber helm]

try from another browser or clear your browser cookie’s

[drifting relic]

i will try

[cedar lotus]

wait and whats this

and how do i get it

[timber helm]

https://probot.io/memberships

[night sonnet]

solved here

[timber helm]

all good

[night sonnet]

bro look that wtf

<@&675070424748654593>

[sage flint]

Hey, our bot didn't delete this message

[night sonnet]

are u sure?

[cedar lotus]

i purchased premium tier 2 now ima purchase diamond supporter

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Yes, im sure
This is just a log message showing that the message was deleted, it does not show that our bot deleted it. In addition, the automod does not delete messages but completely blocks their sending, so it is impossible for this to show up there even if our bot was be responsible

My guess is that this user himself deleted this message, or some other bot does this

[night sonnet]

i think your bot not working with discord look that i disable deleted messages to appear on log but the message appear broooooo

[sage flint]

Logs message might be send with little delay

[low temple]

the dashboard isnt loading

[novel charm]

same, tried 3 different browsers, just getting the loading icon

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[midnight zenith]

Dashboard is down

[cedar lotus]

what is probot prime

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[cedar lotus]

even the prime bot is laggy

<@&675070424748654593> update the status

the bot is down

[violet gulch]

Still no update for the auto respond ?

[sage flint]

Tier 1 premium

[sage flint]

it's no needed. Everything works

[sage flint]

Check now

[sage flint]

Check now

[sage flint]

Hi there, whats the issue?

[violet gulch]

Hello, trigger arent responding since 3 days

Auto respond actived and all,

[sage flint]

Do you have any gifs in your responses?

[violet gulch]

Linked picture

[sage flint]

Then it's known bug, should be fixed as soon as possible. For now you can try to replace all linked pictures with same pictures but through Discord media links. To do this, simply download and send on your server those pictures that you want to use in the bot responses, then open it in a browser and copy link (should be something like this https://cdn.discordapp.com/attachments/...). Next just paste it in your bot responses

[violet gulch]

There is up to 500 auto respond, with various picture. I don’t think replacing all these will help. Its a loot system. But thanks anyway.

[sage flint]

Well, with such a amount of responses it would be horrible so better way is just wait for our fix. However if you have any trigger with smaller responses amount, replacing links will help

[low temple]

how to add a color to the color list?

<@&675070424748654593>

[sage flint]

Hey, create some roles with only numbers in name and set colors

[timber acorn]

its doing the same thing for me

[static flint]

Same, been extremely slugish doing anything all day, giving 50035 I think it was when trying to edit Embeds. Now it will not load at all.

[viral sundial]

First of all make sure that you're using the newest version of chrome
and try clearing the cache and cookies data then reload the page.

[static flint]

Had to relog into Discord after, but still no change.

[viral sundial]

you tried clearing cache and cookies data?

[static flint]

Yep.

Also tried an a whole other internet connection, over VPN, and another PC. All three were the same. No big, just wanted to let someone know about it. Will try back later, I work in IT, I know things happen. 🙂

[viral sundial]

alright, i'll report that to the devs anyways

[wicked yoke]

is the website lagging?

[nocturne flax]

btw

when

i cleaned

my cookies

my credits

all gone

i got 0

from 1.5M

[west kelp]

Can you check your transaction history?

[nocturne flax]

1min

wait

who

@west kelp

his not even a real account

how did he even get to my account if his not even real

[west kelp]

What do you mean he's not real

It's just showing 4 zeros because of the new username thing

Your account might have been hacked into

[nocturne flax]

how he got to my account

[west kelp]

Not sure, maybe you clicked on a sketchy link

[nocturne flax]

is probot.io is a not verify link

[west kelp]

No ProBot didn't hack you

[nocturne flax]

even devices are not there

@west kelp can the support like black list him or smth

[low nacelle]

does anyone know why ProBot.io isnt loading in for me rn?

[low nacelle]

omg yeah same

[static flint]

Thanks :). Tell them great bot as well. 🙂

[static flint]

Appears to be working now. Still a bit slow, but 95% better. 🙂

[cobalt raft]

people are swearing in my server and he probot is dead <@&675070424748654593>

[rotund gyro]

HI

I have a question that why Probot in my server send responding too long

it take about 7 minutes but still not respond

I use reset but it say that This interaction failed

probot is very bad in my server

it seems not working

i try Probot in another server and it is working when reset command is in English

what problem happen to me ???

return to the not work server, it still like that

bruhhh

the Probot is broken, no working at all

[hollow rover]

So my ProBot welcome feature isn't working at all

Neither the Welcome image, nor the messages to my hidden channel letting me know when people enter and elave

Leave*... I made no changes recent and it was working up until about two days ago

[barren totem]

How do I make custom commands with probot

[graceful pebble]

The autoresponder does not work in my server since two days ago, while the reaction role seems to work now.

[cinder cape]

Hi, I cant add a gif to the bottom of an embeded image.

[wide bramble]

<@&675070424748654593>

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[chrome thunder]

How can I adjust the levels?

[native geyser]

are you trying to reset peoples xp or points?

[native geyser]

can i see your dashboard settings please

[native geyser]

we don't have custom commands but we do have an autoresponder feature

[native geyser]

there is a general issue with it atm

[native geyser]

you have to add its link

[native geyser]

/setlevel
/setxp

[hollow rover]

Im heading to bed. Is there a DM or ticket where I can send a screenshot?

[chrome thunder]

Thanks

[native geyser]

no unfortunately, send it here please, you could contact us again when you're up though if i'm not here some other support member should answer you

[chrome thunder]

I want to do something, in my server, whoever reaches level 5 will get iron rank, whoever reaches level 10 will get gold rank, whoever reaches level 25 will get emerald rank, whoever reaches level 50 will get netherite I want the robot to do all these things by itself, what commands should I give it?

[native geyser]

https://probot.io/dashboard -> select your server -> leveling system module
we have both text and voice level, in order for people to get the reward role they should reach both of the target levels, you can disable either of these requirements by making it 0

[chrome thunder]

Thank you bro❤️

[native geyser]

yw

[vapid perch]

How can i use emojis in level up message?

[waxen meadow]

Can i add probot sold using credits?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[willow mirage]

Hello, I have 90 usd in my probot account. I don't use the bot anymore. Is it possible to get refund ?

<@&675070424748654593>

[timber helm]

1)go to your discord servers chat

2. -if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV

   -if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W

3. copy the message you just sent and paste it on dashboard

[timber helm]

you can buy only https://probot.io/premium

[timber helm]

screenshots & proofs via dms

[willow mirage]

Please check your dm

[timber helm]

we offer refund if there are issues from our side, not from your side Sir, regardless if your purchase was made less than a week ago yeah you can, otherwise no

[willow mirage]

Can you please suggest me something becuase 90 usd isn't a small amount.

[timber helm]

you can buy some premium bot

[willow mirage]

I wish i can do that but I don't even have servers where I can use them.

[timber helm]

give it to some on deserve it

😹 like me

[willow mirage]

Can I speak to someone who is senior ?

[timber helm]

for sure

[willow mirage]

Thank you

[timber helm]

@native geyser 🙏

[native geyser]

hey @willow mirage when exactly did you charge your account

[willow mirage]

about a year ago

I don't remember the exact date

[native geyser]

this is the response i got from our developers: we can't refund him cuz we only keep any payment for a year and i didn't find anything for him

apologies

[willow mirage]

I understand

If you have any alternative solution please let me know

Because I can't lose out on 90 usd for no reason.🙂

[native geyser]

i understand your perspective however there isn't anything we can do about it unfortunately, apart from you using the website balance to use our services

[vapid perch]

:amr_angry:

Should I paste this? Or i done it wrong

[split needle]

The mobile method is outdated, use the desktop one insstead

[vapid perch]

Ok thanks

[nimble robin]

The /rank command has been broken a couple days in a server how can this break?

[rotund gyro]

yes i try

[rotund gyro]

i try to reset in another server and it work but in the main server no working

bruh

[native geyser]

it was a this or that question not yes or no

are you trying to reset server points or xp points

[rotund gyro]

yes

[native geyser]

which one sir

[rotund gyro]

both

[native geyser]

this is for xp

[rotund gyro]

yes i try both

[native geyser]

this is for points

[rotund gyro]

both poin and xp

[native geyser]

those are the commands

[rotund gyro]

i try the reset xp and points reset

but the bot is not working at first, when i invited it

[native geyser]

what is the error message the bot is giving to you

also keep in mind that you can not reset points if you haven't manually assigned any points to people

[rotund gyro]

it sent responding too long and finally This interaction failed\

[native geyser]

is it for points reset command

[rotund gyro]

for any commands

[native geyser]

can you please use /reset command and try to reset someones xp and show me a screenshot of the bots response

[rotund gyro]

ok wait

it says the interation failed

[native geyser]

not points

reset their xp please

[rotund gyro]

this one

[native geyser]

i see, is it the text xp or voice xp you're trying to reset

[rotund gyro]

both text and voice

the same result

[native geyser]

invite me to your server in dms please so i can check it out

[rotund gyro]

ok

@native geyser i sent the invitation

[cold spoke]

what does this mean?

[native geyser]

that is the message the bot will add reactions/buttons to

[rotund gyro]

hey the mute time is counted by minutes right ?

[sage flint]

Hey, by default yes. But you can also provide time in hours, days and weeks

[cold spoke]

how do i make a message?

[sage flint]

1h mute for 1 hour
1d 1 day
1w 1 week

[open seal]

Why probot is so slow the last weeks? What happened?

[rotund gyro]

ok thanks

[rotund gyro]

so it mean 1m is 1 minute

[sage flint]

Yes

[rotund gyro]

i have other question that

i set the reason

but the respond no reason

[sage flint]

Hi, we have little issue with some of slash command. You can use aliases instead then it will reply immediately

I don’t get you, can you elaborate?

[lavish cypress]

Trying to add a role that is immune to automod's hatred of links, and nothing I do on the dashboard seems to take effect.

[sage flint]

Hey, try again and wait a while. Maybe it is overloaded and needs a second to apply changes

[sage flint]

https://docs.probot.io/docs/modules/embed

[acoustic lion]

Why is my welcome bot not working?

[split needle]

Can I see your current welcomer settings?

[acoustic lion]

It was working. But randomly stopped

[split needle]

Set the image to send with text message, and if possible, upload a new image and check again

[acoustic lion]

Then it doesn’t send to my welcome channel?

[frigid tide]

Can probot play music?

[split needle]

It will be sent with the text message which already being sent to the welcome channel

[split needle]

No more

[frigid tide]

Thanks for answering

[acoustic lion]

I tried that going to see if the welcome bot is working or not now

Still doesn’t work @split needle

I’m not sure what’s going on but it’s not cool. It stopped working on its own. Shows when someone leaves. And everything else is working, just not the welcome.

[split needle]

Have you tried with uploading a new image?

[acoustic lion]

Ya I did. But that one was working good before I don’t get what happened

[wraith heron]

Sorry to jump in but is anyone having issues with the probot automod? I cant seem to get it to work xd

[eternal spear]

<@&424428808951824406>

im facing a werid issue with the "Leveling System" in the past it was working flawlessly ...

but recently like a month or more .. has has been not working correctly as in
not giving the member who ranked up there role .. it will show the the member has leveled up but it will not give them the role ..

not sure why it stated to happen ?
help pleease

[wraith heron]

<@&675070424748654593>

[regal quest]

i have issue with message delete or edit log, i checked dashboard and log module many times, everything is fine and bot have administrator permission but in the end it doesn't working (send log)

[timber helm]

make sure the user reached both reward level

[timber helm]

send me your server via dm's please, i'll send it to our dev's

[stable river]

i had this problem for monthes and am asking for help from almost month and nothing change
someone here told me to ask RJ but didn't answer or help me

[eternal spear]

ok i understand

tnxx

[regal quest]

i send it

[chrome thistle]

Is the probot dashboard available on phone browser?

[native geyser]

yes

[broken compass]

You have to contact any mod here

[orchid briar]

hello

how i edite welcome msg

[harsh coyote]

I have a Problem when i add a gif in dashboard under embeds there is everytime an error?

[harsh coyote]

<@&675070424748654593>

[tawny flower]

Hello, i have a problem with my probot. If i press /rank it keeps saying Probot is thinking… but it never answers.

<@&675070424748654593>

[sage flint]

Hey, dashboard (https://probot.io/dashboard) Welcome & Goodbye

[sage flint]

hi, gif size should be leff then 3MB

[sage flint]

Hello, use aliases instead of slash commands

[tawny flower]

Like how?

[harsh coyote]

It is, 2.5mb and still says ''error try again later''

its not just one gif, every gif i try xD

[sage flint]

click the edit button next to the command to which you want to add an alias, then in the aliases box put phrase that you want to use instead of slash command, hit enter and save changes. Now whenever you or someone send an alias on the chat like regular message it will run bot's command

[sage flint]

Try with new embed. I tested it on my own right now and i added a gif with no problems

[tawny flower]

What do i have to type now? To get the rank after that setting is done

[sage flint]

type what you entered in the alias field on the dashboard

[tawny flower]

Give me an example pls. Like /lvl or what

Or lvlrank

[sage flint]

if you set the alias to lvl type just lvl and send it

[tawny flower]

Okay

But it doesnt save on the website now

Its not saving

Now its done

Thysm bro

You made my day

[sage flint]

You're welcome

[pearl cloak]

Hello

Might I report an issue?

I've set up a few autoresponder commands for ProBot, but unfortunately they don't work at all in threads

I don't know if that's normal

[unique canyon]

Could someone explain to me how this works here? To reach level 1 would you need to stay on call for 18 minutes to get level 1 and so on?

[sage flint]

Hey, yes. This time shows how long it will take to reach chosen level

[sage flint]

Hi, have you set up any enabled channels?

[inland token]

i have a queastion for membership
can buy by credit probot like premium bot probot?

[spare cosmos]

is the bot logs feature still down? i dont see any announcements about this. voice chat logs are posting at least 5 hours later

[sage flint]

Hey, membership can be purchased only with real money

[sage flint]

Hi there, it’s not down, just sometimes have delay. However it’s known issue and we’re working on a fix