support-en

[nocturne flax]

same

[narrow bluff]

when i open the dash board its stuck on reload and when i refresh it tells me to login when i login it gets stuck on reload

[graceful gull]

same

[cyan flare]

we're working on a fix apologies

[narrow bluff]

kay

thx for the help

[cyan flare]

you're welcome

[remote jetty]

is pro bot dashboard down atm?

yes same issue here

[graceful gull]

this is mildly unfortunate :despair:

[tribal sluice]

<@&675070424748654593>

[tribal sluice]

Yes the dashboard and credits command issues got reported please be patient while The devs are trying to do their job

[unborn tusk]

Hi

I need help

[tribal sluice]

Sure ask your question im going to try and help you

[uncut bloom]

Do you have an estimated time for the dashboard to be back up?

[tribal sluice]

No time estimated just be patient

[timid salmon]

is the dashboard down??

[cyan flare]

it is down, and we're working on a fix.

[timid salmon]

all the best 🙂

[velvet stream]

Website not working

[real cipher]

yeah they said its down but they workin on it

[cyan flare]

not just you. it's a major issue that we're working on fixing.

no worries

[steady nova]

Why I can't open Probot dashboard

[terse loom]

I am not able to access Probot dashboard again.

[void fiber]

DASHBOARD DOWN DUE TO A DDoS ATTACK

It's a known issue. Please stop asking and be patient as they're working on it.

THANKS

[whole needle]

It's a "why is the server down" sort of thing, people will keep asking regardless. Lol.

[iron girder]

The autorole assigment is not working. Is it related also to the DDoS attack?

[scarlet cipher]

hey guys i no longer have access to my dashboard and when i click on show server no server is shown to choose from

[neat raft]

Support Polska don't respond,
which is why I ask question there. Why page don't work?

<@&675070424748654593>

[native geyser]

ddos issue is still persisting

[neat raft]

Oh, okey

[mystic night]

Can I get a trial period from a premium bot?

[split needle]

No
And avoid mentioning moderators for support

[mystic night]

ok

[ancient plover]

it is not letting me load the pro bot dash board

[mystic night]

Add a property in the log to be notified if someone open or close a screen or a camera

Add a feature in the log to Multi delit messages

[cyan flare]

this is the support channel. Recommend them here #573053418017521664

[viral flower]

yes

[cyan flare]

we're trying to fix the problem apologies

[cyan flare]

^

[vague meteor]

hi it probot website down

[cyan flare]

it's back now

give it a bit and it should be fine

[vague meteor]

thx

[cyan flare]

you're welcome

[primal hawk]

The website is working it’s just not letting me save changes

[vague crystal]

Ah so I'm not the only one

[timid jewel]

gonna be fixed in few minutes

[arctic harbor]

The dashbord is telling me I "cant create more embeds" is this because I dont have premium or is there an issue <@&675070424748654593>

[west kelp]

How many embeds do you have?

[arctic harbor]

3

[west kelp]

Yeah then it's an issue with the website

Please wait a bit and try again

[arctic harbor]

Alright, thank u

[west kelp]

You're welcome

[ancient plover]

how many embeds can you have without premium

[west kelp]

The number doesn't change with or without premium, but I think it's enough for normal usage.

[arctic harbor]

perfect, thx

[sick violet]

I can’t use images in messages.

[sharp geode]

Hello, I think the site was down for a while yesterday, now it won't let me add images in embeds, same issue mentioned above

[sick violet]

I can’t do it too.

[sharp geode]

I know that's why I mentioned your screenshot above

[west kelp]

The site had issues today

Please be patient as it might take some time for everything to be back to normal

[iron girder]

I'm having issues with the self assignable roles too.

[sharp geode]

Yeah

[sick violet]

Do you think it will be fixed in the next 30 Minutes? ||(Sorry for ping)||

[upper leaf]

Guys, there are Still issues with the Dashboard , because of a ddos attack. They are working on it but it takes time ^^ pls be a little bit more patient. I know its inconvenient but they are doing the best they can 🙂 Let them work their magic, they will fix it eventually

[west kelp]

No clue honestly.

[sick violet]

Ok

[median prism]

Reaction roles aren't working i think

[lunar aspen]

hi i have a problem, my members cant post youtube link and when they try this is what they see
i kicked the bot and they still see this error

[iron girder]

Same here. Audit messages are not working either

[chilly viper]

I need help with this

[worthy estuary]

i paid for probot prime but cant find how to get prime ? can I get some help ?? <@&675070424748654593> or should I dispute the charge with my bank ????

[chilly viper]

anybody know how to fix this?

[iron girder]

Same situation here

[chilly viper]

Yh

it happens often and if it works then it works for 2-4 days and then it says this for like 2-6 days

And i get if i do /rank i get: The application did not respond, as answer

[lunar aspen]

i guess i would not get any help with that here ...

[chilly viper]

there not really helping anyone....

[worthy estuary]

well I guess I will report it as fraud charge with my bank !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[chilly viper]

there fr helping no one

[worthy estuary]

well my bank is refunding the charge and I am reporting it to discord

[chilly viper]

they are also not helping me with my server and that i cant even see anything in the probot menu

[worthy estuary]

They suck bye

[late crystal]

the dashboard still dont work for me but imma try again tomorrow see if it changes but for now its not working

[chilly viper]

Same!

It hasnt been working for 3 days

[late crystal]

they'll fix it give them time

[chilly viper]

Bro, the commands dont work for 3 days?

And my ranking system in my server is based on talking people cannot see there level

[late crystal]

mine are fine i just dont have access to the dashboard

[chilly viper]

I also dont, but /rank command also doesnt work

[late crystal]

strange

[sage flint]

Hi, add Probot again and disable anti link in the automod

[sage flint]

Hello, kick and re invite bot

[chilly viper]

?

[sage flint]

[chilly viper]

uhh

I will lose all my dam settings?

[sage flint]

nope

everything will be saved

[chilly viper]

But this has also occured like 9 times now

[iron girder]

I have a verification process, so all new joiners need to react to get the role and unlock the server... As self assignment roles are not working... I need to do it manually! 😦

[sage flint]

May i get invite to your server via dm?

[chilly viper]

And my /rank command isnt working:(

My whole ranking system is with levels so people cant see how far they are in there ranking

[sage flint]

this should help

[chilly viper]

Alright

[sage flint]

Hey, whats the issue exactly?

[iron girder]

Done!

[chilly viper]

Nope

i kicked it

and then added it back

and it still isnt working, i cannot see the dash board

[sage flint]

Okay, can you give me your server ID please?

[chilly viper]

uh where do i see this?

[sage flint]

You need to have enabled developer mode, you can enable it in the advanced tab in your discord client settings, then right click on you server and hit "Copy ID" or you can give me invite via DM so i can get it on my own

[late crystal]

The dashboard is just stuck on a loading screen

[chilly viper]

Give me a minute

[sage flint]

Try through this link https://probot.io/daily

[sage flint]

sure

[late crystal]

Omg that worked thank u

[sage flint]

You're welcome

[chilly viper]

it works from that link!

[sage flint]

So i don't need the ID anymore

[chilly viper]

yep!

Only probelem is it doesnt like show me anything

[sage flint]

It's know issue, should be fixed soon

[chilly viper]

alright!

Also if i click on 14 days it shows like 5 days of progess and that was like 5th-9th of may, so is that also like a issue?

[sage flint]

yeah

[chilly viper]

Alright

[lunar aspen]

Is there any way make sure the bot been deleted and you dont store any information?

[nocturne flax]

why did i get blcklisted

from probot?

or from the credits thing?

cn any one help me?

[timber helm]

are you using multiple accounts ?

[nocturne flax]

like for credits?

[timber helm]

elaborate please ?

[nocturne flax]

for what multiple accounts for transferring credits?

[timber helm]

discord account

[nocturne flax]

i have 2 discord accounts only and if the reason of the blacklist cuz of transferring to my other account am transferring to my brother account every time when i get the daily thing and my brother do use the same device and he lives with me in the same house

because of that i apologize of if i broke the rules but i didnt know

[iron girder]

Hi! I just solved my issue. Kicked the bot and added it again and all worked again (self-roles, audit...). Huge thank you to @sage flint for her support!

[fair raptor]

Keep getting error when trying to upload pic to embed message

is it because of the site being off and on atm?

[gleaming cypress]

Same. Must be some kind of bug, I guess.

[muted girder]

Bot dashboard says "This server requires setup." but the bot is in the server, and has been for like a year

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[muted girder]

that channel wont allow me to post

[chilly basin]

i just wanted some advice for my own bot ☠️ ☠️

[fair raptor]

Worked fine when i made one other day but website been having some issues so hopefully fixed soon

Now doesnt let me add due to error

[timber helm]

It's illegal to use multiple account sir

[timber helm]

screenshot please

[muted girder]

would like to sort this before i renew premium

[timber helm]

share with me an invite link via dm's

[muted girder]

done

[gleaming cypress]

Tiger recommended (a few months ago) to kick the bot and invite it again. That solved the issue for me that time. I didn't have premium so I'm not sure if it'll work for you as well. Ruru later suggested to change a random channel name. That also fixed the issue.

[muted girder]

id rather avoid if possible as not to break things that bot has configured

[timber helm]

alrighty, delivered to devs thanks

[gleaming cypress]

Makes sense. 🙂

[muted girder]

thanks

[timber helm]

🙏 read the channel topic

[gleaming cypress]

Got it. I'll keep my mouth shut next time. 😅

[timid jewel]

do you use vpn while opening the site?

[timber helm]

try, resizing the pic

[pine dome]

Hello , I wanna make a report for someone who just purchased 997Million Credits by illegal way

[west kelp]

hello, we are aware

but, just in case it is a different person please send your report

[fair raptor]

Ive tried image at 500x500 and image at 50x50 pixels

[pine dome]

His name is `Youssef.#0001

[west kelp]

oh yeah, we know

[pine dome]

Alright 👍

[timber helm]

make sure the pic is .png .jpg

[pine dome]

Thanks For Responding ..

[fair raptor]

Its png 🙂

[timber helm]

you tried, from another browser?

[nocturne flax]

hmm i didnt know that

okay thanks

so when i will be removed?

[timber helm]

no eta

[nocturne flax]

from the blacklist?

[fair raptor]

Ill give that a try now

[timber helm]

[fair raptor]

Nope dont work tried chrome and on edge

[timber helm]

lemme report that issue to dev’s, thanks, maybe it’s a bug

[fair raptor]

No problem yeah sites been bit on and off past couple days i saw announcements about it but yh hopefully working soon

[scenic iris]

I need help soo it’s said I vote the bot and I will get 2.6k credits

but I didn’t get any

[void moat]

I am not able to add images in this section of my embed... what do I do? 😌

[heady bane]

My bot isn't logging anything in the server now

Is it just me?

[last widget]

I can't log in either

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[small moth]

<@&424428808951824406> [English]

I'm voting and getting no reward

[timber helm]

try from another browser

[timber helm]

known issue should be solved soon as possible

[small moth]

Daily works and I didn't vote on any alt any time soon

[icy wagon]

Welcome

Can I file a complaint?

There is farce and never indicative of the sportsmanship of fund-raising

[timber helm]

sorry what’s your main language ?

[timber helm]

screenshot please

[icy wagon]

Turkish

[timber helm]

#support-tr

[icy wagon]

But what does languages ​​have to do with it?

I am not fluent in the Turkish language, I was born in it and currently reside in Egypt

[timber helm]

i’ll report that to dev’s thanks

[icy wagon]

Will we leave the problem and talk about the language? @timber helm

[timber helm]

could you explain more please

[small moth]

yoo I'm from Egypt

[timber helm]

#chat-en !

[icy wagon]

Someone bought 830 million

[timber helm]

report that to @spring ether with proof’s

[icy wagon]

in particular?

1069455594035085464

This is his identifier

[timber helm]

in dm’s sir please 🙏

[icy wagon]

Thank you

[timber helm]

RJ’s dm’s

yw

[icy wagon]

I texted him

I hope for a quick response

[icy wagon]

Thank you, you are so kind

[wide vector]

@nocturne flax

[nocturne flax]

؟

[icy wagon]

@timber helm

<@&675070424748654593>

[prisma wren]

i just bought my premium and is already on the server but the site tell me that i need setup

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[prisma wren]

they are not answering

[timid jewel]

ye do you have any problem with the dashboard?

[nocturne flax]

@timber helm how can i ad credit 🙄🫢

[timid jewel]

loading problem or what exactly

https://probot.io/daily

try open the dashboard via this page

[smoky flame]

this method isn't working anymore ```js
https://api.probot.io/profile/282859044593598464

the image isn't loading to load up in the chat, but in website the link still shows it works though

even for the rank part also, it does the some think, is it due to the update of discord? or is it something missing for api server ?, because this started from yesterday, image does not load up only works in website though shows up

[tender sandal]

yesssssssss everything working again, awesome job devs! 🖤

[sharp haven]

Anyone having any troubles with Probot?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[tall apex]

Yes

How do I set up pro bot so he says something when someone joins or leaves?

<@&675070424748654593>

[upbeat meteor]

why does it say this?

[hoary token]

I am not able to use the clear command in my server. <@&675070424748654593>

[timid jewel]

maybe the message are older than 14 days?

[hoary token]

Yeah no

I’ve had this issue previously and it was never resolved 🤦🏽‍♀️

[timid jewel]

you can find this feature in the logs function exactly Leave and Join Member option
https://probot.io/dashboard

[timid jewel]

Check the bot permissions and make sure that he is having Delete Messages permission.

[hoary token]

The bot does

We have gotten to the point we are having to delete messages one by one

[timid jewel]

could you tell me if you're getting any message from the bot while using the clear command?

[hoary token]

0 messages cleared

[warped trellis]

??

[split needle]

As said in #chat-en, ask ticket tools support
This is probot support, and this is not a server hub/bot hub

[warped trellis]

OK

[narrow meteor]

If someone has a blacklist, can him transfer his profile with credit ??

[regal breach]

Do react roles work on mobile? Testing it and when i react from mobile, it doesn't add the role

Nevermind it was my mistake. Fixed.

[marble egret]

no i dont use any

[scenic iris]

same thing happen that not work

[loud rampart]

Hey everyone, i'm having a strange issue with Probot LINKS functionality. Even though I have a channel disabled and ignored, users still can't post links there and some are reporting it causing their discord to crash. Any help?

[analog belfry]

Is the website's dashboard not up yet?

It's been like this since yesterday.

[warm shale]

Dashboard page is still down how long will it be before it's back online?

[timber helm]

try from another browser or clear your browser cookie’s

[warm sigil]

METOO

[warm shale]

the bot got a cyber attack yesterday and no announcement has been made yet.

[white wyvern]

That doesn't work for me. I've tried kicking the bot and inviting back in but I still get the screen that says I need to set the server up again 😩

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[vivid finch]

How I can get +Rep

[shadow cliff]

Hey uh my propoints are not working

If I do 1 daily

It doesn’t give me

@near canopy

[timber helm]

try from https://probot.io/daily

[quiet sandal]

Self-assignable roles are not working

[rare sluice]

Hello, please remove the tax when we transfer our credits, it will take a lot from us!

[shadow cliff]

It doesn’t work

[rare sluice]

Who has access to ProBot scripts?

[shadow cliff]

It doesn’t show

[rare sluice]

Sorry For Tag
@orchid frost

[cyan flare]

sorry but this has been already discussed.

[cyan flare]

can you elaborate on your issue?

[quiet sandal]

@cyan flare I have one reaction role working fine with the embed message and reacting to the message assigns the roles fine, but the other one I have set-up is not assigning roles when reacting with the emoji's, im not sure what i need to change to get the other one working

[cyan flare]

try creating a new embed completely

[quiet sandal]

Still doest work

[cyan flare]

can you send a screenshot from the dashboard?

[quiet sandal]

game selection works fine and is set-up like this:

[shadow cliff]

also how do i use the credits

[muted girder]

Looking for someone to claim/work my premium ticket submitted yesterday please.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[cyan flare]

can you invite me to your server?

[quiet sandal]

👍🏻

[cyan flare]

✅

[velvet stream]

Dashboard not working 😭 <@&675070424748654593>

[viral sundial]

try using another browser

[thin kernel]

I need help

please quick

<@&675070424748654593>

[viral sundial]

please ask your question right away

[tribal sluice]

the*

[thin kernel]

please check ticket

1249

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[viral sundial]

?

[tribal sluice]

I fixed your sentence

[viral sundial]

there's nothing wrong with it

[thin kernel]

can u check tickets please?

[tribal sluice]

its not only right way

its the right way

Nvm

Im stupid

[viral sundial]

😆

[tribal sluice]

I read it right way

Not right away

Mb

[viral sundial]

no worries

[torn grove]

dashboard is not loading

[viral sundial]

try using another browser

[marble tundra]

How do I play a song?

[cyan flare]

not possible anymore

[marble tundra]

Why ?

[supple mesa]

btw dashboard loaded for me when I cleared the browsing data

[cyan flare]

due to youtube's policy.

[marble tundra]

Now, what kind of bot can we listen to music with?

[cyan flare]

you could try the official soundcloud bot

[silver dirge]

For quite some time now, ProBot hasn't been executing commands or anything, not even giving roles when members react to a message or press buttons.
I would kick the bot and then reinvite it, but I dont want members to lose their xp or lose server settings.
Is there a fix for this?

[cyan flare]

you won't lose the settings or the information

so you can kick it and re-invite

[wispy jewel]

hi

Why is the dash board not working?

[silver dirge]

Thank you!

[cyan flare]

you can try clearing your cache, or changing your browser

[forest steeple]

I tried doing both but no fix. Maybe it's some problem from the host

[wary void]

dishboard still down?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[storm plume]

I’m trying to use the self assigned roles for my server but I can’t figure out how to do it

[sage flint]

Works fine

[sage flint]

https://docs.probot.io/docs/modules/self-assignable-roles

[loud rampart]

Can anyone help me with this?

[fickle maple]

D

[tiny spruce]

السلام عليكم ورحمة الله وبركاته

[spring ether]

#support-ar

[analog folio]

good evening I would like to ask if it is possible to put a gif in embed messages ?

[sage flint]

Hi, sure. Simply add gif as image

[sage flint]

Hi, try to disable anti link and set it up again

[fossil basin]

Warnings don't appear in the website panel, even though the commands go through without any issues, would there be a reason for the warnings not showing up on the website?

[loud rampart]

Hey, do you mean just turn it off and on again? I tried that and it didn’t work.

I've even added the channel to IGNORED CHANNELS

Still nothing

[scarlet cipher]

hey everyone so with Google Chrome and Opera I have access to everything only with the Edge of my main browser the website remains blank

[cyan flare]

try clearing the cache in edge

[scarlet cipher]

if I clear my cache then I have to confirm my passwords everywhere again grrr

[sage flint]

May i get invite to your server via DM?

[sage flint]

hey, it's known issue

[loud rampart]

Sure

Send me a Fr

[scarlet cipher]

ok I was able to exclude some things when deleting the cache in the settings, so passwords and auto-fillers are preserved and ProBot still works again.
PS I had to go to delete the last 7 days shorter didn't help

[regal compass]

Can probot no longer play songs?

[cyan flare]

yes cause it was removed due to youtube's tos

[cyan flare]

can you show me a screenshot of the issue you're facing?

[scarlet cipher]

since everything is running again now, I can only send a screenshot of the setting in Edge

[gaunt pebble]

Hey i need help the probot on my server was good until they told me that i need some configuration to do on the probot website even though i'm clicking on the configuration bouton i cannot configure it @cyan flare

<@&675070424748654593>

[cyan flare]

can you elaborate on your issue?

[gaunt pebble]

yes sure

[fossil basin]

In the ranking system - is it possible to send the member's name without mentioning them when they level up?

[userName] didn't work 😛

[gaunt pebble]

well all this 7 months the probot was working so good on my server, then just today i guess, it told me that the probot need the configuration on my server so obviously i did it but they keep sending me to the same page of configuration @cyan flare

[fossil basin]

told me that the probot need the configuration on my server
This message pops up when the service goes down afaik, just come back to the panel in 15-30mins.

[cyan flare]

you'd have to kick the bot and re-invite it.

you won't lose any information

[gaunt pebble]

I did it actually

It didn’t work either

[cyan flare]

can you invite me to your server in dms?

[gaunt pebble]

Sure

[west kelp]

[user.name]

[fossil basin]

I'll give it a go, thank you 🙂

[west kelp]

you're welcome

[stable river]

why? i just did my daily credits on my friend device and this happen

[west kelp]

do you have multiple accounts?

[modest cedar]

I have have a quick question. When creating level reward roles, is it calculated Text Level + Voice level, or Text Level or Voice Level when on the same line?

Nevermind, I answered my own question, lol. I guess the next question then is if I want an either/or situation (some people use voice more than text, for example) can I do something like this and then whichever they hit first will reward them with that level?:

I'm not quite sure what role position means in this case

[kind barn]

can semone help me

[sage flint]

Hi, yeah, you can do it like this. Users will receive a level 5 role reward when they reach any of these required levels

[sage flint]

In your server settings in the roles tab, drag ProBot ✨ role higher, above those level roles

[kind barn]

its not opening

[sage flint]

hey, try through this link https://probot.io/daily

[kind barn]

bro i wont dailt

dailt

daily

[sage flint]

i know

just use this link and then go to dashboard

[modest cedar]

aweseome, thank you so much. I'd like to give people the option to be active how they choose so this is great. Much appreciated!

[kind barn]

thanks it worked

[sage flint]

My pleasure

[sage flint]

you're welcome

[chilly viper]

Probot broke again;-;

It says the application is not responding. And yesterday it said the same.

[pure valley]

Hey so i was wondering why the bot doesn't send any emotes in the welcome message.
The emote is in the server, so i thought every Bot could pick on that.

so i was wondering if its my mistake, if i did something wrong or is it just how the bot is

[timber helm]

you tried kick & re-invite the bot?

[timber helm]

check the pinned message to see variables

[pure valley]

There is nothing about emotes ?
or did i just not see it

[timber helm]

1)go to your discord servers chat

2. -if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV

   -if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W

3. copy the message you just sent and paste it on dashboard

[pure valley]

okay thanks

[timber helm]

my pleasure

[steep lichen]

Hi, can someone tell me why my dashboard keep loading? I cant use it?

[spring ether]

the website is working fine , try to open it from other browser

[nocturne flax]

Why am I not getting credits for voting

This is a scam

[slim oxide]

Guys i did a reboot to my phone

How i could recover my files back

[broken compass]

There is a problem with getting credits from voting the developers are working to solve it

[nocturne flax]

Alright thanks

[timid jewel]

#chat-en

[broken compass]

Welcome any time

[broken compass]

#commands

[bronze wave]

How can I access my controls for probot? Like the website

[cyan flare]

the dashboard.
https://probot.io/dashboard

[bronze wave]

Thank you.

[cyan flare]

you're welcome

[soft pewter]

Curious as to why logs (specifically and exclusively roles added/removed from user) constantly fails to post

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[crystal crown]

what does this mean text and voice level?

[velvet stream]

Wth is this

[velvet stream]

<@&675070424748654593> why I'm getting this

I'm using an opera mini browser

When I try to open it in chrome it gets stuck at loading

[late crystal]

voice is basically points/xp gained in a voice channel and text is points/xp gained by sending messages

[warm thorn]

how to i fix this i want the channels to show

mk nvm.

[pulsar summit]

<@&675070424748654593>

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[pulsar summit]

<#id>

[young nest]

<@&675070424748654593>

i have 6million credits i would like to transfer to someone but its saying that my account is still new

it past a month already

[viral sundial]

it has to be 30days old or more, if the bot is still not letting you transfer credits then it means it didn't complete the 30days yet

[nocturne flax]

how do i make anti ping server owner? i also keep getting spam pinged a lot

[velvet stream]

<@&675070424748654593> why I'm getting this

I'm using an opera mini browser

When I try to open it in chrome it gets stuck at loading

[stiff tinsel]

Hey it been a week

And i still black listed

And i just want to know why

[west kelp]

Can you try using another browser?

[west kelp]

Do you have multiple accounts?

[stiff tinsel]

Before yes and they all are black listed

[stiff tinsel]

OK I will

[warm walrus]

lol

[west kelp]

You aren't allowed to use multiple accounts

[stiff tinsel]

I didn't know that

I tried from my pc and I still black listed and I really don't want change my acc because it's my personal acc

Uk

[grim hatch]

How to get the flags on your profil

[sage flint]

hi, it's no longer available

[grim hatch]

Okay thanks

[sage flint]

np

[nocturne flax]

How do you add reaction roles?

[native geyser]

https://probot.io/dashboard -> select your server -> self assign roles module

[nocturne flax]

<@&675070424748654593> i didnt recived my credits from voting its been 2 hours

[weak lava]

hello i have been blacklisted for no reason

@native geyser i have been blacklisted for no reason do something

[sage flint]

Hi, it's know issue, should be fixed soon

[sage flint]

hey, you're not blacklisted

[weak lava]

@sage flint i cant see my credit

[sage flint]

Whats bot response when you trying to see credits?

[sage flint]

give me a sec

[sage flint]

How many account are you using?

[weak lava]

just one bro

[sage flint]

i'll let you know when your blacklist is removed

[weak lava]

so i am blacklisted then ?

[sage flint]

yes you are. I requested your blacklist removal and ill let you know wen it be done

[weak lava]

ok thank you

[nocturne flax]

Well will I recive my credits

I want to recive my credits please

[hallow badger]

the dashboard appears to still be down on safari btw

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[scarlet cipher]

clear the cache from your browser

[dim portal]

Is it normal for the logs on my server not to work even though they have been activated?

[fresh sigil]

Is there a list of XP required for each level or a formula for calculating the required experience for each level?

[sage flint]

Hi, change the color of non working logs a bit

[sage flint]

Hey, nope. You can only check how long it will take to reach certain levels

[fresh sigil]

Ok. Thanks

[sage flint]

you're welcome

[south kindle]

i can´t open my dashboard, its still loading. its the 3. day

[nocturne flax]

How do I put prob bot in one channel and have it just say hello and welcome to each person that joins?

[south kindle]

you can edit the settings on dashboard

[south kindle]

what can i do

[nocturne flax]

Where on dashboard ?

[sage flint]

https://docs.probot.io/docs/modules/welcome

[lean badger]

:white_check_mark: @! 𝐌𝐎𝐇𝐀𝐍𝐃 muted from the text! :zipper_mouth:

[sage flint]

hey, try through this link https://probot.io/daily

[south kindle]

Oh thanks, its Working
But why cant open the dashboard
Its a bug?

[sage flint]

yeah

devs are working on it

[tough tusk]

0

[distant spindle]

hey when i type /play it doesnt plays music

[cursive kite]

<@&675070424748654593> -

[sage flint]

Hey, we have removed music feature

[patent locust]

i need help

<@&675070424748654593>

[cyan flare]

how may i help you?

[patent locust]

why the website not accept my payment

[cyan flare]

can you send a screenshot

[cyan flare]

do you have 3d security enabled on your card?

[patent locust]

yes

[cyan flare]

are you paying with paypal?

and is it linked to a legit card?

[patent locust]

i dont have paypal

[cyan flare]

what card are you using?

debit-prepaid-credit

[patent locust]

debit

[cyan flare]

are you sure you have the amount of money needed?

and that you're not buying the yearly one if so

[patent locust]

im buy month

and inside have $1,200

[cyan flare]

does it have international pay enabled?

[patent locust]

yes

[cyan flare]

i'll contact the developers. Sorry for the inconvenience.

[patent locust]

ok

thx

[supple mesa]

how do I make the top two get reflected in the bottom two in graphs?

[nocturne flax]

is there a way to transfer a membership to another account my account got banned from discord it had the golden membership (it got banned the day after I purchased it)

[white cove]

i wanna help about my acc

my acc get banned

without reason

and that happend since a 6 monthes

<@&675070424748654593>

[timber helm]

use one support channel please

[timber helm]

nope, you can't

[timber helm]

graphs under maintenance

[white cove]

i didnt get any help there so i came here

[timber helm]

alright please use #support-ar

[white cove]

kk

[nocturne flax]

Can I Get A Refund Of It At least?

[timber helm]

may i have the account id please

[supple mesa]

ty!

[nocturne flax]

1108798328210214912

[timber helm]

use one support channel please #support-ar message

[nocturne flax]

:)

[timber helm]

yw yw, have a lovely day !

[nocturne flax]

Hi

[supple mesa]

rq is there a known time when maintenance will be complete?

[timber helm]

sadly, no eta

[nocturne flax]

i have these activated but they dont work

[cursive kite]

<@&675070424748654593> -

[timber helm]

try changing the log's channel

[nocturne flax]

thanks

[timber helm]

yw

[light hare]

How many emojis are considered spam? The bot is deleting messages but I can't tell what it's considering spam.

[ionic knot]

Is it possible to autoresponse to a ping? ive tried with <@&roleid> but it doesnt trigger. For example someone pings @ and get a response

[timid jewel]

not available as trigger it only works with response option

[timid jewel]

more than 4 as I remember

[light hare]

Thanks!

[ionic knot]

damn, but i found a workaround by looking for the role word (wildcard). it triggers. but if someway writes it in a text, it get triggered 2. For example @ test . Setting up autoresponder to test

[weak lava]

hello i have been blacklisted for no reason ?

[sage flint]

Do not repeat your questions
#support-en message

[weak lava]

sorry i just need help

[normal blade]

is anyone else having issues adding Probot into their server? I removed probot and logged out of dashboard because self assign roles wasnt working, now im stuck in a loop of it asking me to add it to my server when i log into the dashboard. Probot is in my server, not sure whats up.

[sage flint]

As I said, I requested your blacklist removal so just be patient

Read the channel topic please

[normal blade]

oh wait, i think i figured it out, it may have been a caching error. but would anyone know how to fix the roles not assigning when using react emoji's? they select them and then probot doesnt give the role.

[sage flint]

Hi, rename any channel in your server, if it won't help you can try to kick and re-invite bot to the server once more

[normal blade]

thank you, ill remember that for the future, I also cleared my cookies and cache and that helped. but now im stuck with where Probot cant find any of the roles when im trying to assign them to an emoji. If you have an idea, id really really appreciate it.

[sage flint]

Drag ProBot role higher than rest of your roles in the server settings

[normal blade]

oh dang, im embarrassed it was at the bottom, lol. Thank you! that did the trick. ❤️

[sage flint]

My pleasure

[coral juniper]

I am having trouble setting up the self assignable roles, I have done as the tutorials said but its not working

[eager pulsar]

Hey

is there a life-time subscription with you guys?

and the link to upgrade to premium if i may

[cyan flare]

can you elaborate on the issue you're facing?

[cyan flare]

no life-time. Only monthly and yearly.

https://probot.io/premium

[eager pulsar]

gotchu

thanks

[cyan flare]

you're welcome

[coral juniper]

im not sure what the problem is but it is not givng the people the roles

[cyan flare]

for all the embeds or one only?

[coral juniper]

ive only made one as of now

[cyan flare]

delete it and make it again

not the embed

the reaction role

[coral juniper]

ok ill try

it did not work

[cyan flare]

can you invite me to your server in dms?

[orchid mango]

hihi !! im having trouble with my logs not showing up, help would be appreciated 🫶

[eager pulsar]

hello

my payment is being declined for no reason

i recieve a message saying that 1$ is being charged from my account

then i see a decline message

[cyan flare]

does your card have 3d protection enabled?

[eager pulsar]

yeah

[cyan flare]

are you paying with paypal or visa?

[eager pulsar]

Mastercard credit card

[cyan flare]

and do you sufficient funds?

[eager pulsar]

it is a world elite card my friend and it's a credit

so there's no credit limit really

i have the money

[cyan flare]

i'll contact the developers, sorry for the inconvenience.

[eager pulsar]

waiting to hear back from you

[cyan flare]

is your card american express?

[fiery rampart]

How do I set up the Bot?

Like, that he do his job in the channel I made for him

Or do I don’t have to set up anything?

Just cut him off the other channels?

So he only have the access to the „lvl up channel“

[eager pulsar]

No Mastercard

[sinful olive]

Hi,
How can I add button like here?
It allows to select color for members name

[native geyser]

https://probot.io/dashboard -> select your server -> self assign roles module

[sinful olive]

Oh, thanks, I'll play around with settings there

[native geyser]

you're welcome ^^

[nocturne flax]

It wont let me play music in my channels no more

Voice channels

[cyan flare]

the music module was recently removed due to it being against youtube's tos

[slim path]

hi

I just voted for the bot on top.gg and I didn't get my credit

[broken compass]

There is a problem with getting credit from voting
The developers are working to solve it

[turbid stag]

Hey, I am having trouble editing already existing self assigned roles

when I press edit on the dashboard its not reflecting on my server

[untold heron]

Any idea when probot will be fixed? Im on a constant loading screen.

[broken compass]

The developers are trying their best to fix the problem as soon as possible

[broken compass]

You tried to kick the bot and invite it again?

[turbid stag]

No i didn't , but for the other reaction roles i am able to edit it's just this one

[broken compass]

Is it a member role?

[untold heron]

Okay ty

[turbid stag]

Yeah it's a member role

[broken compass]

Yw

[broken compass]

Can you send me your server?

If you dont want wait until ant support is online

[turbid stag]

It's fine 😅, we decided to migrate to the discord new inbuild role selection

[broken compass]

Oh ok

Goodluck then

[true rain]

Hi, I have automod fully disabled on the dashboard, but Probot still keeps creating unwanted automod rules. Any help?

[west kelp]

go to your server's settings -> Automod
disable it from there as well

[true rain]

What do you mean disable it from there as well? I've deleted Probot's rules numerous times and they keep coming back

[west kelp]

I meant your discord server settings not from the website

[true rain]

I'm aware, like I said I've deleted the rules created by ProBot multiple times, but they keep being added back

In my server settings ^

[west kelp]

that's weird

invite me to your server

[true rain]

Sure, I've just deleted the rules again so they're not there now but I'll drop you an invite

[nocturne flax]

There is a problem with the voting system

@west kelp

[high coral]

Hello, can someone help me, I don't understand how I can give my users the option for the /top & /rank command!

[west kelp]

known issue

[west kelp]

https://probot.io/dashboard -> Select Your Server -> Leveling System -> Enable it

[high coral]

I did that, unfortunately it still doesn't work!

when trying to use commands from the bot, it says that the permissions are missing!

[west kelp]

can you show me?

[high coral]

what exactly?

Its german

[west kelp]

so even you can't use slash commands?

[worldly flame]

why i can not play music

on my server

play command not working

what to do??

[cyan flare]

the music module was removed due to it being against youtube's yt.

[worldly flame]

okay thank you

[cyan flare]

you're welcome

[timid charm]

how do I disable leveling, people to discontinue leveling up?

[nocturne flax]

THE WEBSITES DASHBOARD STILL DOESN'T WORK

[cyan flare]

do you want to stop certain people or all users?

[cyan flare]

clear your cache or change your browser

[nocturne flax]

No

Im to lazy :)

[cyan flare]

that is the only solution

we can't help otherwise, sorry.

[nocturne flax]

Will i get sued for not using probot anymore?

[cyan flare]

no you will not. Now please if you don't need actual help, refrain from using the channel.

[nocturne flax]

im leaving a bad review for the rest of the people here bc they cant afford to keep a website up

[cyan flare]

you can leave any rating in #573053418017521664

[nocturne flax]

nah im alr

bc this website bs is irrating me

[cyan flare]

we only provide support for probot related issues.

we don't have a "spin" system

yes i'm sure

that's auto responder

because "spin system" is not a command or a module that we have

we also don't have prefixes anymore that's why

that's a no

not possible

you can make different responses out of the same trigger, by making different ones.

[whole cloud]

Hello.

Can color of embled message be edited after we post it? Or we need to remove and post it again? 🙂

[cyan flare]

can be edited with edit message sent

[whole cloud]

Seems to not working for me. 🙂 I did choose white

and it's still purple. Yes. I did click on edit send message and choose the right one

Okay. Seems the bot asnwering so slow. It's edited now.

Thanks @cyan flare

[orchid mango]

hihi !! im having trouble with my logs not showing up.

[cyan flare]

you're welcome

[cyan flare]

which specific logs is it?

or is it all logs?

[orchid mango]

it's all of them. they look fine on the dashboard, but nothing shows up in the logs channels after something happens

[cyan flare]

can you send a screenshot from the logs module in the dashboard?

[orchid mango]

ofc !! should i send them here or in dms?

[cyan flare]

here

[orchid mango]

like this?

[cyan flare]

can you invite me to your server in dms?

[orchid mango]

yepyep !!

[cyan flare]

✅

[stuck turtle]

Hello , i have problems with temporary channels.... Why do they sometimes get deleted after leaving the channel and sometimes not?

[cyan flare]

it depends on how long the user set it for

there is a command to change after how long it gets deleted

[stuck turtle]

default settings I have deleted after 3 seconds... But when someone leaves a room, that room stays there until I just delete it personally.... Then I connect and immediately disconnect and delete not only mine but all empty rooms around

[cyan flare]

does the bot have permissions to delete the channels?

[stuck turtle]

yes it has full permissions , as I wrote... Sometimes everything is fine, and then sometimes there are empty rooms, like three, and they don't get deleted until I do.

[cyan flare]

i'll contact the admins

[stuck turtle]

So sometimes I do it by creating my own temporary room and this deletes everything around that should have been erased long ago

[cyan flare]

sorry for the inconvenience

[stuck turtle]

All right, thank you for your willingness 🙂

[tired trench]

Suddenly Probot auto mod has partially stopped working in my discord server, it'll pick up some words but even if you just added 'ers' to the end it will no longer work. What's going on? It hasn't been tampered with

[cyan flare]

can you send a screenshot from the dashboard?

and the automod that is not working properly?

[tired trench]

One moment I'll get a screenshot

[tired trench]

Sorry for the late response, it's toggled on but we originally had a whole list of profane words that disappeared from the list out of the blue. It's working again but now it's not notifying us in the channel we made to keep track of filtered words when a message is deleted

Also completely unrelated to the above but I've noticed this information is always wacky and off

[tiny crag]

is there way to remove xp from someone?

[old karma]

setxp

[chilly basin]

What is the usage of credits?

[fossil basin]

Is the bot down?

I'm unable to use the website panel, it's looping the loading animation.

[sage flint]

hey, try through this link https://probot.io/daily

[sage flint]

Hi, with credits you can buy profile, rank backgrounds and badges

[fossil basin]

Well I'm surprised but it worked 🤔

[sage flint]

Please follow the channel topic

[quartz quiver]

I want to report the problem of the one who is making Verification to my account with the phone number, and he does not want to make Verification

[sage flint]

Hi, this channel if only for Probot related things. For problems with your Discord account I suggest to contact Discord support

[sage flint]

/reset

[quartz quiver]

ok tnx

[sage flint]

[old karma]

what

its the channel topic

support

[old karma]

sorry for helping him

[nocturne flax]

Wanted to ask stats. Says that 7 people joined to my server but I am pretty sure no one entered ? Is it possible that the information on dashbord aint correct ?

[cyan flare]

it's bugged right now

[nocturne flax]

Its since yesterday . How long was the bug for ?

[cyan flare]

for quite a while now

it's buggy

[nocturne flax]

So you mean that info can be mistaken ? Does this often happen ?

Also wanted to ask if someone has a moderator permissions can he/she fake the info on dashbord by any chance ?

[cyan flare]

not possible, no.

also you need to have administrator permission

[nocturne flax]

Even If administrator permission is with someone he cant fake info on dashbord right ?

[cyan flare]

yes

its not possible to alter information

provided by stats

[nocturne flax]

But can the stats be wrong to say that 7 accounts entered but no one joined the server ?

Sorry if asking too much I am just confused

[cyan flare]

that issue is from our part

and we're working on a fix

the stats are overall bugged

[nocturne flax]

Alright thanks

[cyan flare]

you're welcome

[clear badge]

yo

when i try to send credits, it tells me "you have been blacklisted"

any ideas?

[cyan flare]

i'll see why you were

[cyan flare]

how many accounts do you have?

[clear badge]

without considering the one that got disabled, 1

[cyan flare]

so 2 in total?

[clear badge]

yeah

[cyan flare]

that's the reason

you're not allowed to use probot with 2 accounts

specifically the credit system

[clear badge]

i can't use the 2nd now lol

Thx anyway, i'll try something else

[cyan flare]

you're welcome

[nocturne flax]

Where is the play music command because I've been missing it

[cyan flare]

the music module removed due to it being against youtube's policy.

[nocturne flax]

Oh alright 👍

[cyan flare]

can you elaborate?

you can add a disabled role when editing bad words in the module

yes

[spring fjord]

is the probot website currently running

[cyan flare]

yes it is

you can clear your cache or change browsers

[spring fjord]

will try, thx

[half cradle]

السلام عليكم

[cyan flare]

#chat-ar / #support-ar

[half cradle]

Ok thanks

[cyan flare]

you're welcome

[half cradle]

[forest drift]

i need help

[cyan flare]

ask right away please

[forest drift]

all the new auto responses

me and my friends do

wont work

idk how to fix it

[cyan flare]

do the other commands work?

[forest drift]

mhm

all the new ones we do

dont work

[cyan flare]

can you send a screenshot from the module in the dashboard please?

[forest drift]

huh

[cyan flare]

the dashboard

https://probot.io/dashboard

[forest drift]

the newest comman is at the bottom

when we try to do it it wont work

we tried other ones

it dont work

[cyan flare]

can you invite me to your server in dms?

[forest drift]

ok

wait

i think its fixed

give me a minute

its fixed

[cyan flare]

alright great

[outer fulcrum]

my dashboard looks like this too

[cyan flare]

clear your cache or change browsers

[forest drift]

heyy

wrong channel

[amber notch]

can't access the dashboard

any suggestions?

[cyan flare]

can you send a screenshot?

[amber notch]

sure

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[amber notch]

keeps loading forever

[cyan flare]

clear your cache or change browsers

[amber notch]

i cleared the cache and didn't work

It was working fine on the same browser

[cyan flare]

try changing browsers

it happens sometimes

[amber notch]

yea several times

i noticed

with firefox

😐

[cyan flare]

yes non-chromium browsers do have this issue more than chromium ones

[amber notch]

that is sad, firefox is my fav browser 😐

[cyan flare]

this should be fixed soon

no eta though unfortunately

[amber notch]

i cleared everything, including websites data and now it worked 😐

i wish ya good luck fixing it guys

cheers 😄

[cyan flare]

we appreciate it, cheers

[pseudo birch]

I've messaged about this problem before, but when I try to add a role option, I cannot select the message I created for it. All it gives me are old ones.

[cyan flare]

duplicate the channel and re-send the embed

[pseudo birch]

Like in the duplicated channel?

Thank you!

[cyan flare]

you're welcome

[bold bridge]

how do i set up assignable roles a little confused with the embed requirement

[cyan flare]

i recommend taking a look at https://docs.probot.io/docs/modules/self-assignable-roles

[bold bridge]

absolutely confused I have never done these before

[cyan flare]

we have simplified steps

[lean badger]

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[cyan flare]

@bold bridge ^

[bold bridge]

....

[lean badger]

:white_check_mark: @Ducky verse muted from the text! :zipper_mouth:

[bold bridge]

does that happen often

[cyan flare]

not really, no.

we apologize if any harm was done

[bold bridge]

ok really caught me off gaurd

[cyan flare]

did you get the messages now?

[bold bridge]

trying to send embed message but im really confused

[cyan flare]

did you check what i've sent above?

[bold bridge]

i think i went to the right area

what does the dash board look like exactly

[cyan flare]

you have to choose your server after going to the dashboard link

you find it in the very left panel

[bold bridge]

ok so now the message part i got but how di u put what to react with

[cyan flare]

now send the message

then go to the self-assignable roles module

after finishing, it should look like this

[bold bridge]

i think i understand now thabnks

[cyan flare]

you're welcome

[tranquil galleon]

thank you 🙏

[slow lark]

?

[tranquil galleon]

for that answer!

it was what i needed to know 😄

[slow lark]

Ahh okay 👍

[tranquil galleon]

Hm, it didn't work though :((

What did I do wrong?

Oh i think i fixed it

[timid jewel]

glad to hear that

if there's anything else I can help with lmk

[tranquil galleon]

it was [user.username]

[tranquil galleon]

thanks! shall do

[velvet stream]

Please help me dashboard not working

<@&675070424748654593>

[timid jewel]

only loading or what exactly?

[velvet stream]

Only loading

Stuck at loading

[timid jewel]

https://probot.io/daily

try to open this page

[velvet stream]

Ok

[dusky isle]

Hi

[timid jewel]

can you check the audit log to see if the bot is getting kicked by another bot?

[dusky isle]

No

[timid jewel]

how can I help you today

[dusky isle]

TYSM

HI

I wish I was developer

Please Chillax

Dev

[timid jewel]

ok

we're not looking for new devs

[dusky socket]

Crédits 2,912

#Crédits

#Crédits

[modest steeple]

<@&675070424748654593> -

[frosty mason]

well just wait for a while

[modest steeple]

@dusky socket use
#credit or /credit

Check your internet

[modest steeple]

Please follow channel topic

Can you take a picture for me

[frosty mason]

?

[modest steeple]

Don't reply to other members

Use #chat-en for chatting

[frosty mason]

that's support not chatting

i dont think i sent a meme

[modest steeple]

I didn't say that i said don't reply to other members

[frosty mason]

well the channel is for support
and sending support tips is not allowed?
weird enough i guess 🤨

[modest steeple]

You're not asking for support you're replying to other members

If you need support I'll be glad to help

[frosty mason]

I am giving support
I am helping others
is helping others exclusive for community helpers only?

[modest steeple]

It's okay you can help but by following channel topic

[frosty mason]

he sent a question and I replied with a simple tip
that's what the channel is designated for

🤨

[modest steeple]

Read Please

[timber helm]

@modest steeple @frosty mason #chat-en please 🙏

[untold heron]

Is all of probot down or something? I cant even reset the ranks of my server.

[west kelp]

How so?

[untold heron]

I type in the command to reset xp & it doesn't work

I can't pull up the dashboard of probot either to edit embeds.

[serene veldt]

probot song command died?

[west kelp]

Can you show me what appears

[west kelp]

Yes

[serene veldt]

:/

:(((

it's so sad

[west kelp]

does this only happen for the reset command? also is the module enabled?

[untold heron]

I've only tested the reset command, and the module?

[frigid hound]

what does repeated messages do as an automod filter? it blocks people from sending any gifs and i don't understand why

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[west kelp]

sending the same message over and over (not spam, just the same message, same letters)

[west kelp]

https://probot.io/dashboard -> Select your server -> Leveling System
check if it's enabled

[untold heron]

It should be, we've been using the bot for a while for ranks & levels

[west kelp]

double check, also double check if the reset command is enabled

you would have to scroll down to see it

[untold heron]

We just used it not that long ago

I also cannot get on the dashboard to see if its enabled because its infinitely loading.

[west kelp]

try using a different browser

also, send me an invite to your server I will check it out

[untold heron]

Its working with another browser

And leveling is enabled

[quiet cape]

Hi you talked to admin?

[cyan flare]

the fact that you weren't unblacklisted means, you won't get unblacklisted

[quiet cape]

Ok thanks

[cyan flare]

you're welcome

[ripe otter]

I am having trouble getting logs to work. It used to work just fine but not the probot webhook isnt droping in the channel any more. Has something changed or is there something I have to do to get this to work again?

[cyan flare]

did you try kicking and reinviting the bot?

[ripe otter]

Yes

[cyan flare]

can you invite me to your server please?

in dms