support-en

[sage flint]

Hi, clear your browser cache

[neon spire]

That worked thanks so much!

[sage flint]

You're welcome

[quartz mist]

Hi, probot is not giving out auto role for some members and my dashboard fails to load on any browser, is there an ongoing issue atm?

[woven ledge]

Hi, proBot prime won’t actually let me add them onto my server and I need help for server rules and such is something wrong with the bot?

[tribal sluice]

@nocturne flax do you wanna take over or should i

Last message sent by a modreator was like 30 minutes ago

Ok help them ig

[woven ledge]

I just need help I’m going to grow my server but it didn’t work..

[tribal sluice]

What didnt work

[woven ledge]

So I tried to go through even the invite site to add proBot and proBot prime isn’t able to be added I tried

[tribal sluice]

Does it give u any information about the issue

[woven ledge]

Even through the regular way and no it doesn’t

[sage flint]

Hi, Prime bot is premium version. Did you buy it?

[woven ledge]

Oh thanks I didn’t know

[tribal sluice]

Ty 😂😂

Anyway here is a supporter he could help you more

[woven ledge]

I had to use proBot prime last time because I needed to set up server rules

[sage flint]

Hi, for role issue try to drag ProBot ✨ role above rest of roles in your server settings. Also if you have enabled rule screening, users need to pass it through before they receive a role
And for dashboard issue simply clear your browser cache

[sage flint]

https://probot.io/premium

[unique oak]

@everyone Oh, please help me, how to install music bot?

[sage flint]

We do not offer a music bot

[unique oak]

@sage flint Yes, but did you have it?

[sage flint]

Nope

[quartz mist]

thing is, it is not a role issue as it has all permissions and is highest role in my server, issue is that even though some members accept rule screening, they do not get the specified role (which I cannot even check because the dashboard will not work on any browser, cleared cache or not, and neither for any other admins).

[sage flint]

May i get invite to your server via DMs?

[coral nymph]

Hello , how can I change the Commands from /credits to C or /profile to P

@sage flint

[timber helm]

https://probot.io/dashboard -> select your server -> find and edit the </command_name:1> command -> you'll see "aliases" on top of the list > put for example t , top

[steep ridge]

hello, i have gotten a issue were probot is not working anymore in my server, and whenever i join the dashboard for the server on the website it just shows this

[timber helm]

hi, try changing any channel name on your server, or description, should work properly with you

[steep ridge]

none of the commands works

[timber helm]

you changed the channel name?

[steep ridge]

yes

• nothing works, no autoreply, no welcome message

[primal pine]

the bot does not work to put commands like /play

[timber helm]

hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot

@nocturne flax @steep ridge probably a known issue, reported to dev’s

[primal pine]

Ah

😓😓

Thank you

[coral nymph]

how can i put auto role for everyone who joined Discord or old Members ?

[coral nymph]

@timber helm

[timber helm]

Auto Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.

Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.

[little quarry]

Not sure if anyone else is having issues, but I am unable to send embeds to my server atm. Lets me save everything, but I cannot send new embeds. I haven't tried updating one yet.

Like it recognizes that a message was sent to that specific channel, but nothing shows up. Editing messages is fine though.

[cyan flare]

Make sure that the bot has access to said channel

[little quarry]

it does

i just send an embed to that channel 2 days ago to test something. nothing has changed since then

[cyan flare]

Did you try creating a different one?

[little quarry]

What do you mean? A different embed?

or channel? if so, yes

private and public, it didnt send anything

[timber helm]

send your server id please

[steep ridge]

do i send it here?

[cyan flare]

Yes a different embed

[little quarry]

I have, it's not sending anything yet

[cyan flare]

Can you send a screenshot from the embed's dashboard?

[little quarry]

like this? 😭 sorry im feeling dumb af right now.

[cyan flare]

How long is the message?

How many characters

[little quarry]

oh pretty long, is there a text limit? 😂 im not sure how many characters, but a lot. didnt even think of that...

[cyan flare]

Yes it does have a limit

you could use a character counter

[little quarry]

a whole genius. i definitely should. thank you, sorry for bugging you with this. totally forgot about the text limit...

[cyan flare]

no worries , but if it's under 2000 characters it's not the issue.

[marsh prairie]

What is the point of the credits?

Do they do anything?

[sage flint]

Hi, with credits you can but profile backgrounds, badges etc
https://probot.io/store/profile
https://probot.io/badges
https://probot.io/store/rank

[marsh prairie]

ohhhkay then

[coral nymph]

i did that

but the Online Members didnt get the Role automatic

and how to activate the discord rule screnn panel

@timber helm

[trim shoal]

Where can you get large amounts of credits for example 100k?

[spring ether]

u have to give them the role manual because they are already in the server

[spring ether]

and then u will find it in your server settings

[spring ether]

you can get credits by voting to probot at top.gg or using daily

[worthy mountain]

Hi,
Its possible to reset the level of all members on a server ?

[cyan flare]

/reset text/voice @everyone

[plucky yarrow]

Hi, when attempting to use probot to send or 'edit' embeds. It's not sending? I'm also unable to save any changes to the embed? (Oh also just for extra info, the bot has worked for a while without any issues till now...it has all the access it needs. Just randomly had stopped working?)

[hexed moss]

Hello all, are there problems with ProBot? 🤔
Since two/three days, in our server, the Bot stopped to work… so we don’t know who enter or leave. Can you help me? 🙏🏻

[cyan flare]

Have you tried kicking and re-inviting the bot?

[hexed moss]

Not yet, I try now and let you know, thanks ☺️

@cyan flare, just done, hope this fixed the problem, I’ll let you know, thanks 👋🏻

[cyan flare]

you're welcome

[sweet nebula]

in my server i try to use /clear and i cannot clear messges, is this a known issue? ive been trying for the longest not to bring it up.

[cyan flare]

Are the messages you're trying to clear older than a week?

[sweet nebula]

waaaaaayyyy

i'm trying to delete messages all the way back to the start of a channel. unfortunately the bot has hit a spot where it will no longer delete messages for me but i can manually delete messages.

[cyan flare]

The bot can't delete messages that old considering that it's limited by discord

[magic fog]

Hello i was just wondering if you guys are ever going to add the music feature back ?

[sweet nebula]

oh man, thanks, ive been kicking and re invited and trying everything lol ill manually do it now. thanks

[cyan flare]

you're welcome

[cyan flare]

nope, not possible.

[magic fog]

Oh ok thx for telling me and may i ask why and what happened to it?

[cyan flare]

basically that happened due to the new policy of youtube

[magic fog]

Ohhhhhh nowwww it makes sense ok thx again ill go tell my friends now bye 👋

[bleak flower]

Hello, I’m trying to delete messages using probot but unfortunately its not working any ideas why?

[cyan flare]

if the messages are older than 2 weeks, they won't be deleted due to the limitation set by discord.

[bleak flower]

Ohhh alright ty!

[cyan flare]

you're welcome

[cursive finch]

how do i send an embed message like this? For the life of me I can't figure out how to do the link as a message + making it seem like Probot didn't send it

[sage flint]

Hey

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits..

And you can make message as link simply providing your link like that [text](link)

[cursive finch]

How do I make it seem as if it were sent by something else, though? Thank you for the link answer.

[native geyser]

by asking that someone else to send the message, that doesnt really have anything to do with probot

[cursive finch]

??? I'm so confused

[native geyser]

the way that i can not send a message through your account probot can not do the same for other accounts

[cursive finch]

That's not what I'm asking. In the image I sent above, it made it appear as if it were sent by something other than Probot, but as far as I'm aware Probot is the bot used in that message.

[native geyser]

it is probot, premium version so you can change its name and picture

tier 2

[cursive finch]

Thanks

[native geyser]

you're welcome

[strong plank]

P

[cyan flare]

#commands

[silver grail]

This might be a dumb question, so apologies in advance if so... in a welcome message, how do I reference another channel on the server?

[hasty pelican]

I need help

I can't mute ppl

[round mango]

How do I play music on my server

Or set it up?

[livid finch]

ive given the bot permissions like 5 times and it wont work

[supple elm]

<#Channel ID>

[supple elm]

What's the problem

[supple elm]

Unfortunately the music feature has been removed

[supple elm]

can you specify

[silver grail]

Ah okay thank you. Was using []

[supple elm]

Anytyime

[ionic flint]

need some help, got the leveling system but it worked weeks ago. It's now not working at all (ProBot role's definitely higher and got an administrator permission)

it's not changing to "Rare" role at all and not giving "Uncommon" role at Voice level 5 either (I manually give this user the role)

[hasty pelican]

When I mute someone it says they are muted but they arentyt

What to do

<@&675070424748654593> Please

@supple elm

[hasty pelican]

@urban crystal

[split needle]

Users will need to update their text level so the bot could update their roles

[split needle]

Check roles' permission override in channel settings to make sure no other role has "send messages" as

[hasty pelican]

It is

[split needle]

And avoid mentioning individuals for help, you just mentioned a turkish support

[hasty pelican]

ok

ok

[hasty pelican]

Whose role sir

[split needle]

Any role in all channels' permission setting

[hasty pelican]

Ok

[hasty pelican]

Can u help me

[split needle]

I can not help any further

[hasty pelican]

ok

[split needle]

You can look up discord permission override in text channels to learn more

[hasty pelican]

It is impossible I am gonna remove it

The bot

[split needle]

Then it will just be like that for any bot if they just give the users a role

[timid jewel]

don't talk about other bots

[sweet nebula]

How do I make pro bot auto assign roles?

I went to the website in my browser, added the role under auto role, I placed pro bot at the second highest role in the roles list. Idk what else to do.

[hasty pelican]

Can u help me

[west kelp]

how can I help you?

[hasty pelican]

Someone helped me 🙂

[west kelp]

did it work.. ?

the feature you used, is for when someone joins a server, they will get a role

use the /role give command if that's what you mean

[sweet nebula]

I think I was failing to understand the auto role function. I thought user clicks reaction and then is given role I wanted and access to my server.

[west kelp]

you're talking about self-assignable roles then

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[sweet nebula]

Oh thank you so much!

[west kelp]

you're welcome

[nocturne flax]

I am getting this however the bot is already in the server with full permissions

any help ?

<@&424428808951824406> [English]

huh

[merry coral]

hello

Good Afternoon

[rain zenith]

I had that same issue but it resolved itself after about ten minutes

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timber helm]

send me your server id please

[timber helm]

hi hi, how may i help you?

[nocturne flax]

1087196729012662322

[timber helm]

thanks, reported!

[merry coral]

How do I save a moving sticker?

[timber helm]

excuse me use your main language support #support-ar please 🙏🏼

[merry coral]

its not my main language how do you assume that?

[nocturne flax]

appreciated

[timber helm]

yw

[merry coral]

@timber helm?

[timber helm]

#chat-ar - #support-ar

[merry coral]

Arabic is not my first language?

[timber helm]

[merry coral]

So can you help me or not>?

[lean badger]

:white_check_mark: **@Vimto warned! **

[merry coral]

useless mod

[timber helm]

[nocturne flax]

ok sorry, I have another question why all of the auto services stopped 😦

related to the dashboard error ?

[timber helm]

you meant auto responder?

[nocturne flax]

no i mean like "welcoming and Leaving messages"

[timber helm]

try kick & re-invite the bot

[nocturne flax]

alr

[nocturne flax]

ty ma'am it's working now

[timber helm]

my pleasure have a lovely day

[nocturne flax]

sorry but the auto role not working also 😭

why my server is ducked up

[timber helm]

try login in to the https://probot.io/dashboard again ( make sure probot have all permission required his role above all the other roles & that role didn’t have any administrative permission)

[nocturne flax]

oh wait when i logged in with the ownership account the dashboard fixed :o

[timber helm]

yes cause you kicked & re-invitesmd the bot

[nocturne flax]

ty ty

[timber helm]

my pleasure 😇 have a good one

[ionic flint]

as my picture sent above, I have the rewarded role set to Voice only though. Also it used to work weeks ago but then it doesn't update the roles anymore. Or does text level have to go up regardless of setting it to voice only ?

[split needle]

since the bot can not update roles without text level being updated so that's the reason why users need to have their text level updated by gaining text xp

[ionic flint]

I see, so the core of it was from text level. Thanks a lot. I appreciate it.

[plucky yarrow]

<@&675070424748654593>

[ionic flint]

one more question, do users have to level up the entire level ? or just type one text and gain xp of it for the roles to be updated ?

[split needle]

only need to gain xp by sending messages

[split needle]

you tried with kicking and reinviting the bot? if then have you tried with a totally new embed message?

[ionic flint]

ok i got it. Thank you so much

[flint grail]

hi

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[plucky yarrow]

Kicked and reinvited. Just tried to create a new embed but it didn't load a new one and loaded an old one up?

I've also noticed on all the embeds the 'Message Content' is showing up? Without choice. And it's never done that before?

[split needle]

guess it must be something with the embed creator while trying to change it with a new one

on my side, it's sending normally with only message content

[plucky yarrow]

Is there something I can do to fix this?

[split needle]

think not
I will report this to developers to see if they can do anything about it

[plucky yarrow]

Thankyou <3 I really rely on the features of the bot to co-run a server I'm in. So thankyou for being so speedy!

[woven ruin]

Hello...sorry but what happend to /play?...because i havent use the mod for quite a long time and when i tried to use it...its not a command option...and there is no music secction in the dash board

[split needle]

the feature has been removed

[woven ruin]

Oh

Ok

Thanks

[coral nymph]

i activated the discord rule screen panel and the Auto Roles from the Dashboard of Probot , but still the new Members dont get their Role

can someone help me with that please

<@&336913504051265537>

[split needle]

the bot will wait until the members passed the rule screen
and next time don't mention mod for support

[opal ore]

Hey , i have issue with stream notif. I just cant save it even if i filled everything. Can u help me with that? Thank u

[timber helm]

hi hi, known issue should be solved soon as possible, dev’s working on it

[opal ore]

thank u!

[timber helm]

my pleasure, have a lovely day

[summer aurora]

Hey, I was wondering why no-xp-channels are counted as xp in the /top command 🤔
(sometimes I hate the new discovery function of Discord.)

[timber helm]

elaborate please

[summer aurora]

we have a channel marked as no xp channel in the dasboard (called #no-mic-chat)
Once a week we announce the member of the week by text xp. This week the top 1 was a member who almost only wrote in the #no-mic-chat and shouldn't have received xp for that

[timber helm]

try re-selecting it from the dashboard maybe there’s a delay

[summer aurora]

I'll try that. ty

[timber helm]

yw

[cold pulsar]

Hey when i select automod for Links. And there is an option called Disabled channels. Does that mean the channels in which automod won't work or does that mean the channel in which links will be blocked

<@&675070424748654593>

[sage flint]

Hey, channel which automod won't work

[cold pulsar]

ok thanks

[lyric raptor]

Is there a reason that the Dashboard is absolutely messed up? All the self-assignable options are saying "select embed" but are still functioning as normal

The embed messages section is glitching by not being in order in the list, and also when clicking new embed it opens a random embed message and then I have to scroll the list to find the random posting of "new embed" - overall many issues that's quite irritating

[formal nymph]

how do i play music?

i mean, how can i play music via command?

[cyan flare]

Music module was removed

[formal nymph]

oh.

[cyan flare]

Due to a lot of resets and maintenance done to those modules it sometimes causes that

[lyric raptor]

Damn, alright... cause a bunch of my stuff is showing up as "unknown" or just glitching out.

[cyan flare]

re-doing them should fix the issue

[abstract prawn]

Guys how easy is it for something to "NUKE" a discord server? Im getting threats from someone saying they're going to make a Bot etc

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[cyan flare]

If you have the raid module enabled it won't be possible

[abstract prawn]

checking now

Here are his threats.... sorry for bad language

[abstract prawn]

also, is there a way to report him to Discord? I have his ID number

[cyan flare]

just right click his message and press report message

[abstract prawn]

this was sent in a group and leaked to me

[cyan flare]

but anyhow, just make sure that the raid module is correctly enabled and you're server is fine.

[abstract prawn]

"correctly?"

[split needle]

it's not possible to make a bot that can do this without some critical permissions that our bot's protection module could take care of
also 2/3 things listed are not possible to do with a bot only

[frozen schooner]

.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[abstract prawn]

thank you, this is reassuring....

one more thing.... all BOTS have Admins permissions.... should I be worried about this?

[split needle]

only trusted and verified ones can have the perm, other bots does not need the permission you can remove it

[abstract prawn]

ok thank you! I gotta say I really love how you guys are so responsive I couldnt recommend you enough! Thanks again

This ok for Raid Settings? @cyan flare

[nocturne flax]

In my server when I try to do a command ( its slash) it just says application didnt respond

[cyan flare]

Is the bot offline?

[nocturne flax]

Not sure

[cyan flare]

that's working alright

[lyric raptor]

how can I get the edit sent message for embeds fixed tho? It's showing all past history for any embed...

[cyan flare]

that's a known issue that is being worked on right now

[nocturne flax]

@cyan flare i just added bot to know

[lyric raptor]

also yeah - my server isn't sending any commands or embeds right now

[nocturne flax]

See

[lyric raptor]

so I'm also having issues

[nocturne flax]

I added bot rn

[cyan flare]

even /ping?

[cyan flare]

Can you send me your server's id?

[nocturne flax]

How to get that

[cyan flare]

Alright can you give me your server's id?

[lyric raptor]

right click on the server icon

have dev mode on tho

[lyric raptor]

823273312611860490

[nocturne flax]

Oh

I dont have it

On

[cyan flare]

you can enable it in the settings

advanced settings

[lyric raptor]

user settings ▶️ advanced ▶️ developer mode

[cyan flare]

i'll report the issues you've mentioned. Sorry for the inconvenience.

[lyric raptor]

All good, it happens. I can send screenshots of the issues

Aside from the bot not responding in dashboard or server commands

[cyan flare]

they're not uncommon so it's not needed.

[lyric raptor]

kk

[nocturne flax]

Nvm it workin

[lyric raptor]

It just replied

[nocturne flax]

@cyan flare sorry for time waste

[lyric raptor]

yeah mine just came back too

[nocturne flax]

It was a bug ig

[lyric raptor]

must have been a temporary shard issue probs

[cyan flare]

It's both a shard issue and an issue from our side.

[lyric raptor]

but my dashboard still has those issues I mentioned, but bot is at least functioning

[cyan flare]

those are being worked on

[lyric raptor]

Yeah you're good just wanted to update 🙂

[abstract prawn]

Adina can I just show you a video that someone has sent me showing how to bypass Permissions. Just need a confirmation that the Anti Raid will still stop any of this

[hollow whale]

dose anyone know how to set up the level system on probot

[cyan flare]

if you make sure that the bot is at the highest position in the roles list, you wouldn't have to worry.

[lean badger]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[hollow whale]

thanks mate

[cyan flare]

you're welcome

[cyan flare]

and that video is very likely fake or old

[abstract prawn]

i'll send the link in a ticket

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[lyric raptor]

Bot back to not responding

[jagged ice]

I can't use play on the probot

[hollow whale]

so I have done that and set the text level and done a rewarded role but on my test server it hasn't added the rewarded role to the account

[cyan flare]

are you sure that the probot role is above the rewarded role?

[hollow whale]

yes

in the roles chat I have probot at the top and the levels below it

[lyric raptor]

might be part of the shard that's not getting probot replies rn

[cyan flare]

can you send a screenshot from both your dashboard and rank img

[lyric raptor]

cause mine keeps not responding and seems others having the same issue rn

[cyan flare]

can you check the channel's topic please 🙏

[cyan flare]

if you gave yourself levels make sure that you send a bunch of messages first so your level gets updated in the database

[hollow whale]

oh alright

[lyric raptor]

The sent message issue seems to be fixed now for embeds

oh nvm

it's back

Okay maybe I'm just thinking of the other bot I have but - is there a way to make it where you can only get a specific role in self-assignable roles if you have a required role?

example: (role) is required to obtain (new role)

[minor burrow]

hello i plan to create a new server and i want the voice and text levels to stay the same for all members in the new server is it possible to move the levels?

[minor burrow]

<@&675070424748654593>

sorry if i wasnt meant to ping i didnt know if im suppose to or not when asking question

[sullen sluice]

How i can Make reaction role

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[median prism]

Why is is showing me that ? Urgent <@&675070424748654593>

[sage flint]

You added embed color but you fill out only message content

you have to add embed fields or delete color

[median prism]

oh ty

[timid jewel]

you can't do that at once, but you can use /setxp for each member to set up his xp for the new server.

[median prism]

Can i do this with this bot ? That when a member chooses their age in roles it will show next to their username

[timid jewel]

this feature is from discord you can't do it from any bot

[median prism]

Really 🤨

[timid jewel]

role icon or smth

[median prism]

Oh..

[timid jewel]

you can find it with roles setting

[median prism]

Let me see

I can't find it 🧐

I don't think it's from Discord feature

[timid jewel]

as I said you can't do it from any bot

[median prism]

Oh, but i need someone to boost my server.. well ty for helping me !

[timid jewel]

[manic stone]

Hello, the bot remove music ?

[fair wing]

The bot isn't saving or sending any embeds

[cyan flare]

is the bot online or offline?

[fair wing]

Online

[nocturne flax]

Where is arabic support?

[west kelp]

#support-ar

[fair wing]

@cyan flare

[cyan flare]

Then can you kick the bot and re-invite it?

[fair wing]

I'll go and try that

[manic stone]

not music bot ?

removing ?

[cyan flare]

It's removed yes.

[fair wing]

Didn't work

[wheat lichen]

hello

the auto role dont work

[manic stone]

:/

for ?

[fair wing]

#announcements message

[cyan flare]

Did you try making a new embed?

[wheat lichen]

i make that the bot auto give member role to the people who joins the server but there are 5 people joined and it didnt give them any role

[fair wing]

I can try

[manic stone]

thx :/

[cyan flare]

Is the probot role above it? And can you use /ping command?

[wheat lichen]

the probot role is not above

amd yeah i can use /ping command

[cyan flare]

make sure that it is

[wheat lichen]

oh yeah

it worked

thx bro

wish you good luck

bye

[fair wing]

It just brought me to the last embed on the list it didn't do anything

[woeful mango]

How do I make the probot welcome people?

[cyan flare]

!welcome

[lean badger]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[woeful mango]

Ty

I can’t find the welcomer & goodbye

Would you mind telling me we’re it’s located?

[cyan flare]

make sure you click on your server in the left

[woeful mango]

Ty

[atomic canopy]

Hi my account is hacked i have 3m where supporter

[cyan flare]

account transfer is not allowed for the time being.

[surreal cloud]

Dashboard please

[surreal cloud]

Ok 👌

[abstract agate]

hey my warnings show up in my server but not on the panel, did they get erased?

[novel saffron]

probot is in my server, but the control panel keeps trying to setup

[viral sundial]

is it like that in all servers or just this one

[viral sundial]

try changing any channel's name on your server and then reload the page

[novel saffron]

insta worked thanks

[viral sundial]

alr yw

[abstract agate]

just this one so far

I'm even logged in to the account that owns the server

[viral sundial]

try warning a user in the server and then reloadin the page

[abstract agate]

way ahead of you, one of my staff already did it.

[mighty cipher]

Hey! Is there any way to transfer levels from another bot to pro bot? Thank you!

[supple elm]

No there's no way like that

[viral sundial]

can you find that warning on the Mod actions?

[abstract agate]

no

[viral sundial]

try /mute instead of /warn

[abstract agate]

still nothing on the panel

If I'm in a shard, can I just have the bot restarted for me?

[viral sundial]

i meant a text mute

[abstract agate]

I just tried that, still nothing

[viral sundial]

may i have an invite to your server in dms

[abstract agate]

done

[hollow nova]

Hi

I need hack to ark mobile

[timid jewel]

@hollow nova #chat-en

[glad vessel]

Hello

I need help

[timid jewel]

how can I help you today?

[gray peak]

How do i turn off auto renew for probot prime

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[heavy ridge]

Where is the voice channel level/ranks panel?

[faint nexus]

How do I remove some message image thing

Like where you say turkey and the bot shows an image of their flag

How do I remove something like that?

[sage flint]

https://probot.io/dashboard

[faint nexus]

[sage flint]

Hey, not quite sure what you mean. Can you bring some screenshots?

[faint nexus]

uh

Could I send it in dms?

[sage flint]

You can do it here, but if you prefer on DM then no problem

[faint nexus]

Alright send

[sage flint]

[queen drum]

Hey, I think the website is down

[high light]

hov do i start musik with this bor now a days

[cyan flare]

it's not possible as it was removed.

[high light]

oh

sad

well then i have no musik bot anymore 😦

[cyan flare]

we're sorry for the inconvenience.

[high light]

its ok

but do you know a bot to play musik with

[cyan flare]

you can check #status message

[terse loom]

I am having issues accessing the probot.io website. Keeps timing out and giving host error. Error code 524

[cyan flare]

The site has a known issue right now and we're working on a fix

In the mean time try to reset your cookies and/or change your browser

[paper canopy]

when will pro bot bring music or it's forever gone ?

[buoyant needle]

How do I log out??

Of the site

[buoyant needle]

I want to log out of the site

Not of discord

[sage flint]

probably forever

[sage flint]

This is from the site

[buoyant needle]

But I'm on PC :)

How would I log out

..

[sage flint]

You want to log out of the Probot website. I showed you a screenshot of the logout button on the Probot site. Not on Discord

[buoyant needle]

yeah I know

I mean

I'm on PC

[sage flint]

So whats the problem?

[buoyant needle]

I don't find the button :)

[sage flint]

click this first, the you should see "Logout" button on the left

[buoyant needle]

I found it :D

[sage flint]

[daring heart]

Hi! I'm trying to add a self assignable roll for my server but when I click the plus to add a role to the button it can't find any of the roles I have set up (the field is completely blank). My roles are definitely set up because the Auto Roles menu is able to find them. Any way to fix this?

[daring heart]

Picture for reference

[sage flint]

Hi there. Move Probot role higher. If its already on the top of your role list try to move it a little bit lower, save, drag it on the top again and save it

[daring heart]

That worked but there's a new problem. The button is there but when my friend clicks it instead of assigning the role it just says "This interaction failed".

Ok never mind. She refreshed and it worked. Thanks for the help!

[sage flint]

My pleasure, have a nice day!

[nocturne flax]

Hi

[west kelp]

hello, how may I help you

[nocturne flax]

Um my Main account has been disabled by discord and it had my credit is it possible to transfer the credit in the account to this account bec idk if discord will bring back my account

[west kelp]

hey, unfortunately we cannot do that

[nocturne flax]

why

[forest shadow]

hey bro

i need help !

[native geyser]

#support-ar

[timber helm]

use one support channel please #support-ar

[heavy ridge]

Is the voice ranks a premium feature

cuz I don't see it

[timber helm]

Hey you meant this ?

[nocturne flax]

how much xp’s limit in a day

[timber helm]

random

[glossy ivy]

hey so when i type in /help or /play 4 blank spots come up above the chat log

[timber helm]

Hey, music removed sir

[glossy ivy]

music removed?

[timber helm]

yes as it's mentioned here #announcements

could you elaborate more by providing some screenshots please

[heavy ridge]

Is the panel that allows players to level up from being in voice chat?

[timber helm]

nope it's a fonction that allow you to apeare the numbers of members active in your server's voice channel

[tardy oar]

Can the premium bot be transfered to another server?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[tardy oar]

Cause if it can I will need help on how to do that.

[timber helm]

Hey, yes ! by using
</vip move:1> number: your bot's number

[tardy oar]

Thank you.

[timber helm]

Yw

have a lovely day

[tardy oar]

You too :3tongue:

Aww

[abstract prawn]

MY ProBot isnt working after turning Admin off on its role permissions. I was told that it wouldnt need it?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[left galleon]

the Probot must have permissions to work normally without problems

[abstract prawn]

ok... I had threats of a NUKE Raid yesterday and got advised to turn off admin on every one of my bots. I may have misunderstood 😕

[left galleon]

The bot can protect you from any raid on your server, but you must give it permissions

[abstract prawn]

whats classed as a utility bot? what what is ProBot?

[left galleon]

https://probot.io/

[abstract prawn]

That hasnt answered the question?!

[left galleon]

This gives you information about the bot, and you can, through the control panel protect your server from spam, hacking, and raid

What's your problem if you give the bot permissions!?

[abstract prawn]

😛 its cool, I asked what is a utility bot.... or is every bot a utility bot?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[abstract prawn]

worried that bots can be hacked and therefore have the admin perms

[cyan flare]

the moderator specifically told you to turn off admin perm from NON verified bots

[vocal marsh]

How do I set up a welcome card for incoming members

[west kelp]

!welcomer

[left galleon]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[final obsidian]

im hoping to find some help here

[left galleon]

how can i help you?

[final obsidian]

probot does not seem to want to stay logged in

[left galleon]

You can explain the problem?

[final obsidian]

it keeps saying that the server needs set up, ppl who join the server keep getting booted, and having to rejoin

at first the embed msgs kept saying choose embed msg even though they are already set up and running

[left galleon]

Is the bot on your server?

[final obsidian]

now it just says the server needs set up

yes ive been runnng probot for a couple months not

now*

its just acting up all of a sudden

[left galleon]

Kick the bot and put it back in again

[final obsidian]

wont even sign in

but i have a tone of stuff set up through probot

the whole server is built around it

[left galleon]

Everything will remain as you set it up, nothing will change

[final obsidian]

ok so i can just kick it and reinvite?? all my work will be saved??

[left galleon]

yes

[final obsidian]

oof it took weeks to set it upim nervous but ill take your word for it...

thank you for the response and ill come back and update how it goes

[left galleon]

yw

[final obsidian]

1 more quick question, will ppl have to reselect roles and rule acceptions?

[left galleon]

no

[final obsidian]

ok it will not connect to my server

it keeps saying server needs set up

i go through the perms and an authorize and then it loops back to the server needs set up screen

@left galleon

[left galleon]

Send your server in DM

[final obsidian]

ok sent

[charred patrol]

Hey so. I have my server and well. I have the reaction roles. But i can't add names to the roles and when i press one in my server it doesn't work. What am i doing wrong?

[final obsidian]

i am having a similar issue

[left galleon]

As for the names of the roles, this thing is not by Probot.
Take a screenshot when you click on reaction, what does it show you

[left galleon]

@final obsidian

[final obsidian]

i did

do you need inv?

[left galleon]

yes

[charred patrol]

This is what i got so far

[left galleon]

Make sure that the bot has permissions and that the bot role is above all roles

[charred patrol]

It has perms to everthin tho

Hhh maybe i have the same issue as the other person cause now it says i need to setup

[thorn cave]

Can somebody help me with my discord bot

[left galleon]

Take a screenshot of the Self-Assignable Roles settings in https://probot.io/dashboard

[left galleon]

We are support for Probot only, do you have a question about the bot?

[charred patrol]

Got this so far i just can't add role ids

[left galleon]

try now @final obsidian

[left galleon]

The role of the bot is higher than all roles?

[charred patrol]

Yes

[left galleon]

send your server in dm

[charred patrol]

Will do

[thorn cave]

Can somebody help me with my not

[final obsidian]

@left galleon it still does not show the embed msgs but now probot is logged into the server so that a start

[left galleon]

No, here is Support for Probot only

[thorn cave]

So how do I make it send messages and stuff

[left galleon]

Submit a new embed message

[thorn cave]

How

[lean badger]

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.

[abstract prawn]

oooopsie! 😛 Gotta treat me like a complete noob!

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[left galleon]

@thorn cave

Now try adding roles to the reactions @charred patrol

[charred patrol]

OH IT WORKS NOW TYTY!! what did you do to make it work??

[left galleon]

The role of the bot was not higher than all roles, as you said 😆

[charred patrol]

Oh gosh my bad haha😆 anyways, thank you again! I'll be able to add the other roles myself💞

[left galleon]

yw 💗

[west urchin]

Is there a list of commands here?

I am on a server that has automatic response things I wanna know how to set it up

[left galleon]

https://probot.io/commands

[left galleon]

Auto Responder Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Responder module and click on Add Response
3 - Finally, fill out both the Trigger and the Response fields.

Keep in mind: You have three options for the response you added. Wildcard:which will cause the response you added in long sentences to be triggered and responded to. Send as reply: which will respond to your trigger with the discord reply. Ping the author: which will respond by pinging the user.

[final obsidian]

Hey so i was setting up my embed msgs again and i went to probot home and then back to my server profile and now it says the server needs to be set up again...

[left galleon]

Try from another browser

[final obsidian]

i went to home and back because that usually makes a role that youve freshly set up appear for selection in the self role select setup

[left galleon]

Is there a problem you are facing other than the problem of the server requires setup?

[final obsidian]

well im trying to get self assigning roles working again, ppl cant accept the rules because the buttons arnt there. so i was setting up the correct role for rule acceptation went to add the role to the button but it wasnt there, usually when you close probot or switch to home and go back to the server the role will appear (at least up until now) but when i returned to my server section on probot it said the server needed to be set up again

[left galleon]

Well, I will join your server and solve the problem now

[final obsidian]

i just want to be able to add roles and buttons as normal lol

[left galleon]

you can now @final obsidian

[final obsidian]

ok was there something i was doing wrong?

some way to avoid that in the future?

or an easy fix?

[left galleon]

no, Most likely, the problem will not be encountered again and easy fix

[final obsidian]

ok, ill give it another try and keep you posted either way

ty

[left galleon]

yw

[final obsidian]

so probot lost all the roles or isnt showing any now

and i refreshed the page and now it says i need to set up the server again

[left galleon]

and now?

[final obsidian]

i hit continue to discord>continue>authorize and then it loops me back to server needs set up

[left galleon]

I will report your problem to the developers

[final obsidian]

idk whats going on....

thank you

this is a bit frustrating ngl

lol

[left galleon]

You're welcome

[left galleon]

How can I help you?

[low horizon]

How do I make a welcome

[left galleon]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[low horizon]

Oky

[left galleon]

Can I help you with something else?

[low horizon]

Yes

[left galleon]

What

[low horizon]

How to do auto role

[left galleon]

Auto Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.

Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.

[low horizon]

Oky Thxxxx

[left galleon]

yw

[cunning salmon]

I have a couple of inquiries regarding commands, because I’ve been having problems with moderation commands for the past few days

Namely, whenever I specify a time for a command (ex. Ban or mute), it doesn’t seem to take the correct time for those. What’s the identifiers for minutes, hours, days, and months?

[supple elm]

m = minutes
h = hours
d = days

[cunning salmon]

Ok, thank you for the clarification. So adding on to that, I muted someone for 10 minutes (10m), and the bot just… didn’t unmute them. Why might that be the case?

[supple elm]

That's weird can you try again

[vocal marsh]

i set the thing as auto role and it won’t auto role

[supple elm]

Make sure that the bot role is higher than the auto-role

• make sure that the auto role doesn't have a moderation perms

[cunning salmon]

I will try, I will get back to you on this

[supple elm]

Sure,

[sand blaze]

Are the servers down ? i cant even connect to the website, its a server side connection error

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[cunning salmon]

Alright, after testing it again, the bot doesn’t seem to respond to any time attribute. I’ve tested it for another 10 minutes (on a willing participant) and it unmuted the person 5 minutes later than it was supposed to.

[supple elm]

Try to refresh or try another browser

[sand blaze]

ive done that already

[supple elm]

mm maybe there's some delay right now in the bot, but it's going to remove the muted role at the end.

[cunning salmon]

Ok, I’ll keep that in mind

[supple elm]

Can you screen shot it for me

[sand blaze]

weird now its working

[supple elm]

Oh, great!

[sand blaze]

thanks for the help thiugh !

[supple elm]

Your welcome

[maiden loom]

trying to set up reaction roles in my server (select menu), roles were being assigned and working earlier but now it says "interaction failed" each time

it seems like the only reaction roles that work were the last to be edited

not sure whats happening

[left galleon]

Reset the embed message and add the roles and reactions again

[maiden loom]

i deleted and recreated the embeds and reaction roles and its still only the most recently edited one that is working

[left galleon]

The role of the Probot is higher than all the roles?

[maiden loom]

yes

it was just below one just now but i can redo what i just did with it higher than every role

let me try that

[pseudo thistle]

c @supple elm

[left galleon]

ok

[left galleon]

can i help you?

[maiden loom]

nvm it was something unrelated i figured it out, thank you

[latent crane]

so im trying to use the dashboard and it wont load. everything else on the website works just fine. i used the dashboard just fine earlier today, and i havent changed anything on my end (im using the same device, same internet, same location, nothing is different on my end). is the dashboard just down right now or something?

[spark plover]

Hey there could you try and use another browser?

[latent crane]

uhhh probably not easily, im on mobile so i just use safari and idk how to get another browser on mobile

[spark plover]

Use chrome

[latent crane]

that worked for whatever reason, ty

[cedar obsidian]

Hi @meager kite

[cyan flare]

Can i help you?

[cedar obsidian]

How can i apple for staff

@cyan flare ?

[cyan flare]

We are not looking for additional members in the team.

[cedar obsidian]

Oh.

[azure ruin]

So I am having issues on my discord server that started today, I made a react self assign role and it does not gives the roles? It was working fine yesterday.

[viral sundial]

++

[viral sundial]

make sure that probot has administrator permission
& its role is above other roles

[azure ruin]

It has all that.

Has I said it was working fine yesterdat

[viral sundial]

could you give me a screenshot to the dashboard? self-assgiable roles section

[azure ruin]

dm or here?

[viral sundial]

here please

[viral sundial]

full screenshot

[azure ruin]

Like that?

[viral sundial]

may i have an invite to your server in DMs?

[azure ruin]

Says u wont accept message.

[viral sundial]

done.

@azure ruin grant me administrator permission and ping me in the channel that has the embed message

[low kindle]

If u added pro bot in your own server how do u let him say something u want him to say

Like a welcome when a new player joins the server?

[azure ruin]

Thank you kayel ❤️

[viral sundial]

anytime ^^
you're welcome

[viral sundial]

you can do that via the dashboard

https://probot.io/dashboard

[low kindle]

Tysm 🥰

[viral sundial]

you're welcome

anytime ^^

[azure ruin]

Is there a way to have people be able to remove a role?

Like people join the discord, get auto rolled but is there a way for them to loose that automatically?

[abstract agate]

yo I still need help refreshing the bot 💀

[bronze lantern]

Does the bot have a command that displays top moderators by how many actions they took?

[supple elm]

No there's not

[supple elm]

Wht'a the problem

[supple elm]

No there's no thing like that

[bronze lantern]

(Cute Valorant banner btw)

[abstract agate]

I can see my warnings on the server but not on the panel

[obsidian pine]

what is the command to see messages deleted by users the probot command?

[coarse viper]

Thats a thing you can open at https://probot.io/dashboard

When you click your server, there is log system option.

[nocturne flax]

heyyy i have question, can we give role automatically to member who is active daily, weekly, monthly (not by leveling) by using probot, if not probot when which bot will help?

[wide ginkgo]

can we assign auto roles to top weekly voice or text , top daily members like in other big servers via probot?if yes then how?

any mod or helper here?

[timid jewel]

I don't think so

try now

[timid jewel]

there's only one way to do that with probot which is with Leveling system module in the dashboard.

[wide ginkgo]

@timid jewel can u plx ans my q

[nocturne flax]

but that will assign them for there lvl

not for active

am i right?

[timid jewel]

not available but you can use leveling system instead

[wide ginkgo]

oh ok tyvm

[timid jewel]

yes

[nocturne flax]

icc

[coral nymph]

hello some of the users have this problem transfering credits

i tried it out withmyself and its working for me , anyone knows whats the problem ?

[low horizon]

<@&675070424748654593> ^^

[left galleon]

The account must complete 30 days

[nocturne flax]

I said limit like 3k or 5k?

[fierce dirge]

I made roles but they’re not giving roles when clicking option. even though they’re assigned on website

When i re-do all of 4 embeds, only of one them works out of 4… probot is above all bots

[trim timber]

how i can put music on probot?

[sage flint]

Hi, you sure that Probot role is above all roles that you want to assign?

[sage flint]

Hey, it's no longer possible, we have removed music feature as it is mentioned on #announcements

[mighty lotus]

Is there an issue with formatting in embeds?
i just find this odd and i have no clue how to fix it if even possible.

[split needle]

leave no space between the text and link

[mighty lotus]

but everything else remains the same?

[split needle]

what everything else?

[mighty lotus]

scratch that, there are no spaces
**-** [**__DM Preference__**]([#1029935963163611146 message](/guild/892755942721089556/channel/1029935963163611146/))
thsi is just an example of what i have one of the links formatted like

[split needle]

I think the formatting is the cause of that
have them outside of the hyperlink instead

[mighty lotus]

let me try that and i will be back with my findings

[split needle]

I just tried that myself and it likely is

[paper shell]

command /rank not work ?

[split needle]

it's working perfectly fine
what does the bot repond?

[mighty lotus]

would you mind providing an example please just to be sure i dont mess anything up?

[split needle]

**__[text](link)__**

[mighty lotus]

thank you

[split needle]

can other users use the command?

[paper shell]

writes application not responding

I think yes. where do i set it?

[split needle]

I don't know
if other users can use it, then you should be able to as well
I just tried getting your rank card in this server and it works

you can try the command in #commands to see if it works for you in this server or not

[mighty lotus]

that fixed it
much appreciated, now i just have to make these fixes for all my clients servers

[paper shell]

ok thank you

[split needle]

use the command with prime bot in this server

[paper shell]

yes work

do I have to have prime bot on my server??

[split needle]

no

any bot should work

if you can use the command in this server normally, then you can in other servers as well, just leave it for a while before using the command again as there could be an issue with discord's slash system

[normal rivet]

hello, is it me or probot bug a lot right now?

[native geyser]

elaborate please

[normal rivet]

I do an embed with reaction roles, and this one is not in the right order, and 30 min to have a modification

[signal gate]

Hello how to make so like the helper role can role give anyone any role but the helper can’t role give himself any role and can’t role remove another role for example “leader”?

[frozen pilot]

no we don't have a limit on that

[paper shell]

not work 🤧😭

[native geyser]

thats all about discord role order, you can find articles on google about how discord works

[signal gate]

Okay thank you

[native geyser]

yw

[paper shell]

command not work

[paper shell]

could the problem be that a long time ago I had a paid premium and now I don't?

[little quarry]

Is there a way to get the /clear function to clear messages older than a day or two? I've tried filtering by user as well and it won't clear messages if they're older. If not, it's fine, it'd just be nice to use lol

[sage flint]

Bots can delete up to 14 days old messages only. Its Discord limit and we can't do anything about that

[sage flint]

I don't think so, you can try to kick and re invite bot to the server or just use aliases instead of slash commands

[little quarry]

Okay, thank you!

[silver spire]

hello

why is ProBot in my server offline ?

when I try using a command it says application did not respond

[wanton zodiac]

Please how to transfer

Credits

[timid jewel]

try kicking the bot and reinvite it agian

[silver spire]

okey

but does kicking the bot resets the dashboard ?

[timid jewel]

no

[silver spire]

okay thank you !

[timid jewel]

use /credits and click on user and select the person and then click on amount and write how much do you want to transfer

[wanton zodiac]

Thank you very much it worked

Just a question : what can i do with credits?

How to use them

[stiff ice]

If i pay for premium does that tranfer to any and all servers i use probot on?

[native geyser]

you can customize your /rank and /profile commands backgrounds on https://probot.io/store/profile , https://probot.io/badges , https://probot.io/store/rank and get paid versions of the bot on https://probot.io/premium

[native geyser]

no, only 1 server

[wanton zodiac]

Thank you very much !
@round pollen lied to me and style all my money

Stole*

[timid jewel]

we can't do anything about that

[tropic jackal]

Eyo, some dudes have been chillin for hours now on vocal and the bot wont gift them the roles and I wonder why

They are stuck at gift one "Tokaronorabl", they should be at gift 2 "Tokarespectabl" from now on

Does the bot actualise the gifts every hour or is it supposed to be directly ?

[timid jewel]

Did he get the required level?

[tropic jackal]

Level text is put at 0 for every gifts

Yep, level 2 with 580 exp

I tried to give them more exp, to put them lvl 3 and it didnt work

[timid jewel]

are they in voice channel rn ?

[tropic jackal]

One of them is still on, an other one isnt

Both of them are stuck at gift 1

[timid jewel]

and he didn't get the roles ?

[tropic jackal]

Nah the two of them are lvl 2 and didnt receive it

[timid jewel]

let them gain some text xp to update their roles

[tropic jackal]

If i give them some from commands, is it ok or do i got to ask them to type in a channel ?

[timid jewel]

you have to ask them

If that doesn't help let me know

[tropic jackal]

Alright gimme a minute

[spare knot]

is it just me or does the twitch integration thing not save?

cause it really isn't letting me save

[tropic jackal]

It worked, thanks a lot !

[timid jewel]

Known issue, the devs are working to fix it as soon as possible.

[timber rampart]

hey

I have a problem here

this dude sent me credit

and I got the msg from the bot on dm

but when I checked my transaction and my credit amount didn't find anything

so where did the credit go ?

[cyan flare]

Try checking https://probot.io/transactions

[timber rampart]

yes there is nothing

how ??

[plucky yarrow]

Hi is the probot website going through some changes?

I sent a message on the 16th regarding 'embed' messages that worked fine before suddenly being unable to 'save' any edits or 'send' them either to the channels. I was told my issue would be reported to developers. Since then the whole set-up for embed messages changed? Are the issues I've been facing due to these ongoing changes or do I need to update...do something from my end?

[timber rampart]

@cyan flare can u help pls

[cyan flare]

you need to make new ones again

[nocturne flax]

tutorial for the leveling sistem?

pls

[lean badger]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[cyan flare]

I can't help as the bot he used is not our bot

it's a fake one

[timber rampart]

I see

okay then

[nocturne flax]

I can't configure the level system, can someone give me a hand?

[grim burrow]

How can i set a users xp to zero when the person already left the server?

[cyan flare]

!level

[lean badger]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[plucky yarrow]

Like make new embed messages for all of my past embeds?

[cyan flare]

yes do that

[cyan flare]

@nocturne flax ^^^^

[nocturne flax]

does not give roles

[cyan flare]

make sure that the probot role is above the rewards roles.

[cyan flare]

/reset text/voice id

[grim burrow]

got it! Thanks Adina! 😄

[nocturne flax]

already done

[cyan flare]

if you gave yourself levels make sure that you gain xp for the database to update

[nocturne flax]

does not give roles in general to other users

@cyan flare

[mild depot]

Hi folks, sorry and I hope this is the right place -

I'm having trouble with sending new copies of embeds. Despite updating the content, it seems to send the older version. Should I clear a cache or something?

[viral sundial]

make sure to click the "Save Changes" button then send the messsage

[plucky yarrow]

Just for clarity, delete the old and put them into the new embeds and it should work then?

Even when the new embeds I've attempted to make dont save or send either?

[vocal dawn]

can´t invite probot premium to my server, any suggestions?

[nocturne flax]

Hey guys, I'm looking to make the reaction roles also show text below the reaction to show rpg classes and names of everyone that selected the role under each class.

Here is a slight example using paint. Is this possible with ProBot? If so, How do I do this?

[timber helm]

Heyo! you tried from https://probot.io/premium/manage ?

[timber helm]

Hey, not possible yet.

[vocal dawn]

yes

[mild depot]

Ah thank you. I kinda liked the old ability to keep a template going. But I will try that out.

[timber helm]

try from another browser

[vocal dawn]

same problem

[timber helm]

which subscription you bought?

[vocal dawn]

PREMIUM RANG 1

[normal rivet]

Hello, I have a problem, here it is:

I create an embed no worries

then I send him to a salon and I want to put him in assigned roles

but impossible to find the message, I only find messages from yesterday, which does not even exist anymore

[timber helm]

know issue should be solved soon as possible, thanks for your comprehension

[normal rivet]

thank you no worries !

[timber helm]

my pleasure, have a good one

[normal rivet]

same for you ^^

[timber helm]

[vocal dawn]

adding other bots just works fine

[timber helm]

[white wolf]

Hey, I try and add a Self role, it doesnt show any possibly messages it can be hooked into

[cyan flare]

you need to send an embed first

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[white wolf]

I did, it isnt reading it

It shows no message I can select

[cyan flare]

did you send the embed to a channel and made sure that the bot has sufficient permissions to access the message history?

[white wolf]

Now it works, It didnt before lol

I had to refresh page a few times

[cyan flare]

no worries might've needed a bit for the database to update

have a good day

[nocturne flax]

can i have support in vc for the livelling sistem <@&736680633518129243> ?

is there a command to list all users with a specific role in an embed message?

[torn peak]

why the invites in my server got reseted ?

if someone can help me pls :)

<@&675070424748654593> :)

[timber helm]

screenshot please

[timber helm]

sadly no, you can’t

[timber helm]

only for our subscribers

[torn peak]

it was actually 1k and it increased to 15

[timber helm]

know issue sir

[torn peak]

i don't actually know , can u help me in this pls?

[timber helm]

Sir, it’s a known issue, cause we are moving our database, please be patient until the problem got resolved by our dev team

[torn peak]

ohh okaay thanks

[vocal dawn]

Tiger, could it be that i cant add the bot because the Payment is markes as pending?

[timber helm]

oh! could you send me a screenshot & your payment method?

[vocal dawn]

can i dm you the screenshot

[timber helm]

yes sure

[midnight plaza]

I’m currently in the process of making a server can I please have some guidance to setting up ProBot? <@&675070424748654593>

[timber helm]

https://probot.io/dashboard & https://probot.io/commands

[nocturne flax]

I cannot get my premium loaded into the server. It keeps timing out. 2nd I create embeds and then try to do auto role and that will not work either. It doesn't recognize the messages I've created.

[supple elm]

We are facing a problem according to that issue, Our programmers are working on it asap

[abstract steppe]

how does the leveling system work?

[low horizon]

@supple elm ^^

[sage flint]

Hi, its gives random amount of xp in the range of 20-40 for each minute of being active

[abstract steppe]

ok

so which system does make sense

Text-Level 1,2,3,4,5..etc. gets reached very fast I guess

I have 5 level roles. Which setup do you recommend?

[main tangle]

can i get my discord backup code from probot ?

[manic heron]

Hi there! So is there a command to where a member can use to block another member’s content only on one channel rather than a full block/mute? Pls ping me

[low horizon]

<@&675070424748654593>

[sage flint]

I think assigning a level role every 5 levels will be ok

[sage flint]

Wdym?

[sage flint]

Hey, nope

[abstract steppe]

ily thx

[manic heron]

😭😭😭 ok thanku friend.

[sage flint]

You're welcome

[sage flint]

Glad to help

[sage flint]

Hi, have you ever used a premium bot? Because if so, the public bot can't edit the premium bot's messages and vice versa

[nocturne flax]

Oh, and how I edit with public bot the Premium bot message ?

[sage flint]

Unfortunately, this is not possible because of how Discord works. The only way is to send that message once more, or buy the premium bot again (but that will only work if you used a Tier 1 Prime bot, because if you used a Tier 2 custom bot and buy it again, you won't get the same bot as last time)

[nocturne flax]

Okey, Thank You!

[sage flint]

My pleasure

[fickle moth]

is there any command with which to see the counting of time spent on voice and written messages? (I'm not referring to the /rank command)

[sage flint]

Nope

[native geyser]

hey you can ask your question right away

yes?

not looking for either at the moment sorry

okay?

no i do not speak Kurdish

i'm aware, is there anything bot related question you'd like to ask?

appreciated but as i stated above we're currently not looking for it

we'll try to get the rest done as soon as possible, apologies for that

[cold hull]

How to set welcomes messages

[native geyser]

you're welcome

[native geyser]

https://probot.io/dashboard -> select your server -> welcomer module

[cold hull]

Thanks

[native geyser]

you're welcome

you can report to RJ#0007 in dms

yw

[bitter kelp]

Good morning! Or afternoon! Or night…
I was wondering if I could give certain people access to see the probot dashboard. I don’t necessarily want them to be able to edit all commands; just want them to see the stats page

(Please ping me when you reply)

[sage flint]

Hi there. Unfortunately it is not possible. Only users with Administrator permissions can access the dashboard and of course they can edit everything

[bitter kelp]

Really?

[sage flint]

Yes

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[normal rivet]

I still have the problem :c

[sage flint]

Hi, this issue is not fully fixed yet. You can try to send an embed once more. But i can't promise it will help in 100%

[normal rivet]

I always tested the same thing, but yet on another server everything works perfectly

[sage flint]

May i get your server ID?

[normal rivet]

880519808947458078

it's the id or it doesn't work well

[nocturne flax]

where can i get to know what are all of probots commands

[frigid bridge]

hey

i am black listed and i dont know why

[sage flint]

Thank you, I'll let you know when it be fixed or when i get any other info about your issue. Apologies for the inconvenience

[frigid bridge]

@sage flint

[sage flint]

It's not needed to mention me when I'm here

[frigid bridge]

sry

[sage flint]

Hey, https://probot.io/commands

[frigid bridge]

.

[sage flint]

Please be patient, I'm checking it out

[frigid bridge]

ok sorry for disturbing

[sage flint]

How many accounts are you using?

[frigid bridge]

2