#support-en
1 messages · Page 70 of 1
@sage flint
you typing this outside of target field i guess
you need to make a embed message
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
nope im sure i type it inside of target
invite me to your server via DMs
Who
FrixeN
Okay
Hey Blacku. So i have the embed message. But i can't choose it
It counts as embed. Where does the message come in
Hi
You need to create some roles with only numbers in name like 1, 2, 3, etc... and set colors for them
Did you send your embed message to some channel?
no
I can't get into my dashboard. But the bot is still operational with embeds n such
Just click continue to discord
Tried. Nothing happened
Its should move you to discord bot authorization
then choose your server an authorize
It's greyed out and when I click it nothing happens. Even tried again after you said it
With each server
No
Yo need to send it
I still haven't figured out what to do @sage flint
so send it to channel where you want to have self roles
@round canopy
try to clear your browser cache
you opening dashboard in browser
It opens right in the discord app window. Like any other link I click on discord. For 2 yrs.
Cleared cache on app. Trying browser now
Still nothing
not work @sage flint
Try to use another browser and reauthorize the bot
I refreshed it and the button is operating to go to discord
Wtf, i told you to make roles not embeds
⬆️
Got it back. Thank you


I didn't understand what the hell I have to do to make it work!
You have to create roles in your server by going to server settings > roles > create new role. Next name all those roles with only number like 1, 2, 3, 4 etc, then set colors for them. Example:
ok its work
What is you first language?
Hebrew
so please use #support-int
You have created the best bot in the world! Thanks @sage flint
I know I enjoy probot. Best one I've used by far

For moderation, by default my fave bots are ReelTalk & Letterboxd
i cant claim my daily
Hi, what do you mean by that?
Credit
What coin is it working in
@frozen pilot pro bot is not working in my server
Do not ping individuals for help
Explain more your problem please
What is your first language?
ok sry, I want to play music in my server and its not working
Arabic
it does nothing
So please use arabic channel #support-ar
Invite me to your server via DMs please
You dont have Probot on the server, invite it first https://probot.io/invite
hmmm, that's weird I as just using it the other day
sorry where is the suggs room
thx

omg, thanks it works now! 😄
You're welcome 
what does this do?
Hi I seem to be having some issues with Pro Bot assigning roles (auto roles) when users join. It seems to be working 50% of the time
Allows users to get roles by clicking reactions/buttons
Like on #573048403429425162
wait what
do even sleep?, blacku
i think you helped all the server
real thanks, blacku
just a little bit haha
My pleasure 
Hi, make sure that Probot has every necessary permissions and his role is above rest of roles
Will double check- Thanks
How often does the bot check and do rewarded roles? I have the leveling system all set up, people are getting to required levels, etc - but the roles arent being rewarded.. the bot is at the top of the hierarchy, none of the roles the bot is giving is above him, and the roles have no perms - the bot is admin
Hi, have you setted up text and voice required levels?
Your users reach both levels?
One person lvled up to voice lvl 4 - should be role "silver" already - but the person is still set to bronze - I had to set the person to bronze because it didn't work from the time before
I also tried kicking the bot from the server and inviting it back
rewards are automatically giving when someone get required levels, also if you have both text and voice levels setted up, users have to reach both levels to get reward role
I will do a manual test by setting my xp just below the level and see if it rewards the role when I achieve the level. No one has gotten to the higher reward roles yet, as the bot is 2 days old for my server and that even the "voice only" rewarded roles don't work anyways. I will get back to you shortly, thank you

Hello I got blacklisted what should I do ??
are you using multiple accounts to get credits?
No I transferred credit to my friend account and when I came to claim the daily gift I didn't receive any
ill send ur id to the staff and they'll check whats going on
gladly
But can you inform me when they reply ?
is there anyway to have probot's deleted message log post the message ID of that deleted message? I've used a different bot that had this, its very helpful and I was wondering if I could do it here
Nope, you can suggest to add such a feature on #573053418017521664

how do i fix this
i have probot above all the roles
no roles pop up
<@&675070424748654593> sorry for the ping
but if you could figure this out i would appreciate it
not sure if it just takes time to load
make sure that probot have the highest role of your roles list
4th highest
but alr
okay what now
still dosent work
know what ima just use reaction roles
nv,
👍
Hi so the rank system is kinda broken the people are not getting auto ranks for some reason is there a way to fix it?
actually it seems to of worked
but
i have another question
is it possible to reset xp in my server?
like for everyone
Yes, use /reset command and in target field put @everyone
And if it happened again, simply move Probot role a little bit lower and drag it on the top again
Hi, make sure that Probot has every necessary permission and that Probot role is above rest of roles on the role list in your server settings
It is. Is it possible that i need to add the Rank roles to the permission tab for the chat where you gain the xp?
your users are not able to text in channels where they can gain xp?
They can text in the channel. I mean i can create categorys for text channels and i dont have the ranks setup for the text channel so my question is if i need to add the ranks into the category
Channel permissions are overrides to the permissions set on the rank itself
no, you dont need to
hm then its bugged out i guess or i dont know what i did wrong in the probot dashboard
With what you have problem exactly? You said auto ranks not working but now you talking about gaining xp
Auto role and leveling is two different things
I mean the Level section in the Dashboard. There i can setup the XP ranks for users
Looks right, you're sure that your users reach required levels and does not get reward roles?
The bot said he reached it
Level 1. Your rewards starts at level 2
No worries 
So I manually tested the leveling system - it worked after i set my level to 3, and wait until igot to level 4. it auto updated my role. But when i got to the next reward it didn't auto update again. Idk whats going wrong
invite me to your server via dms please
Hi, is it normal that the "filter by user" parameter of the /clear command doesn't work ? The number of messages parameter takes over and will delete the requested number of messages no matter if they come from the user set as parameter
Hi, I'm having some trouble with self-assignable roles. It says i need to choose a message/embed but im not getting any options
Hi, its know issue and should be fixed soon
Okay thanks
Hi, first you need to create your embed message
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
I see I see, thank you
you're welcome 
I'd like some clarification on what this means as well, and sorry if this is a silly question; does this mean how many violations a user makes before the automod mutes them?
Its means how many times user need to break the rule to get muted. For example - if user use bad words 3 times in one day, he will get muted

How many auto responder commands are you limited too ?
why am i on black list i did nothing wrong
likely unlimited
you have already been unblacklisted
are you using more than 1 account for any purpose?
hello,
kindly tell me why my account is blacklisted and if you can return it.
thanks in davance
you already got your answer in #support-ar
find it back and follow what it said
is the bot down in some servers?
hello
pro bot isnt deleting filtered messages in my dc like why
try changing the aliases or kick & re-invite the bot
hi, ProBot delete only two weeks old messages
why the /credits cmd doesn't work for me (only in my server)
<@&424428808951824406>
@nocturne flax@quick wren@west kelp pls help
👌
<@&675070424748654593>
remove the integrations of the bot and invite the bot back to the server
i did that and it still doesn't work
Is the problem only with Riskey?
no all members + all cmds worked
only credit cmd
is the utility module and leveling system enabled on the panel?
ofc yes
Can you send your server via DM?
I wanted to know that why I am on the blacklist since I opened the account and did not do anything suspicious
Sorry for my bad English, I have been speaking from Arabic support since December and they did not help me
sure
How do I add a message that shows up on select a message?
you must create an embed
Search for role or the id section for reactions is very hit and miss at the moment I'm getting nothing and iv done this for 3 servers already
Its working now but its really slow or hit and miss
https://probot.io/dashboard -> select your server -> logs module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Self roles stopped working, getting this interaction failed message
<@&675070424748654593>
@split needle Why didn't I do anything wrong
@split needle I couldn't come to Discord for a long time so I was blacklisted
can you read my message properly?
you have already been unblacklisted
Now I want to go back to Discord, you can get me out of the blacklist
I have no idea what are you on right now
Where do I send a letter
are you actually understand what I said?
No, not beautifully
im kurdish
we have no kurdish support right now. and since you can not properly understand me, I can not assist you any further
but one thing to not let you repeat it again, you are not being blacklisted anymore
Well, it's okay. I'm banded in probate and I don't know why
stop at this rate
I don't think you even understand the simplist thing
O thanks bro
I thought I was still on the blacklist
I'm sorry, and thank you very much
I can't use a multi account
retry it after a while
I think there's a minor network outage on the host side
you can't with probot and you don't
ok
I mean my account will be online automatically for 24 hours to exp
@split needle
that is just worse because it is again discord's terms of service
I can do that
Well, I'm not doing that, and thank you very much for your instructions
@split needle I can transfer my credits from another account to this account
you can just do that yourself with the credits command, with the requirement that both the accounts must be at least 30 days old
but you can get blacklisted again if you do that too many time
The other one is 180 days
Hey My Account Is Disabled By Discord And Want To Transfer My Data To Another Account
hi hi, transfer is temporary disabled sir
hi, what is your payment method ?
and how did you manage to get that error please ?
When will he return , because My Account After 30 Days I Think Will Be Deleted
there’s no eta
ok I Can transfer If My Account Deleted ?
if you have the account’s id yep
yeah i have

PayPal
@azure hare 
can you ban certain songs?
nope you can’t
damn my friends keep spamming racist songs
mute the bot
i could but i listen to music myself
can’t do nothing about that
k
zf
Hello, I added probot to my server and activated reaction roles on an embed. Probot added the emojis under the embed and i added the right roles but it wont give you the role. I put it on give not take
Are you sure you did it in the reaction roles module?
Only when I press PayPal button
try now
follow the channel topic please
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
no need follow the channel topic, what’s wrong with you it’s the n time we mention that for you?
Still the same problem
how do I use the self-role thing where they click the emoji, it said to do an embed but i have no idea how it works
@lucid robin you don’t understand english use #support-ar tho
@timber helm please help me
make sure your paypal have the required balance
I have
!rr
i’ll report that to dev’s be patient
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
@languid crypt
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
appreciate it
That’s the problem @timber helm
why you can’t use #support-ar ?
Ok

Hi. I still seem to be having issues with auto roles for new users who join. I've made sure Probot is above all roles as well as checked its perms and what it has access too. We had it working for a bit at about 50% accuracy. Any ideas how to troubleshoot?
i’ll mention you when i have an awnser
hi hi, it’s a little bit bugged, when you add that many reactions, try to add one more reaction with any role and save changes then remove it .
Prefect, thank you.
reported to the development team, they'll investigate it asap.
Apologies for that.
fixxed, thx tho i had to make a new one because the other was smh bugged
Thx bro
how to use color commands
That's not very nice
#1 ~ 👉 Go to server settings -> Roles.
#2 ~ 👉 Add numbered roles like the picture below.
#3 ~ 👉 Save and you're good to go.
https://i8.ae/7hM2w
Now you are ready to use these colors.
/colors
Shows the colors list
/color number
Choose/change your color in the server.
to remove your current color: /color 0
how may I help you?
i tried going along with it but still insanely lost
ahead to #chat-ar
Wdym
you created a embed?
@languid crypt
**
How do I set up reaction roles?**
1 - Go to the dashboard https://probot.io/dashboard then select your server.
2 - Select "Reaction Roles"
3 - Click on "Add Message", then select an embed. You can manage these embeds by clicking on the "Embed Messages" button.
4 - Click on "Choose a message", and then select a message where the selected embed was sent.
To add a reaction role, click on "Add Reaction".
There are 3 different types of a reaction role message:
- Switch - Upon reacting, you will get the role, and upon removing the reaction, the role will be removed as well.
- Give - Upon reacting, you will get the role, and upon removing the reaction, the role won't be removed.
- Take - Upon reacting, the role will be removed from you, and upon removing the reaction, you won't get it back.
i dont know how to create one, i dont even know what an embed is
Says the one who said "a embed"
just follow the topic channel to help people please
the third time i told you that
I did but u said follow channel topic and I was literally helping someone
ohh i need to do a message first
so use the #chat-en please this is a support channel not a chat
i get it now, appreciate the help lion
yep
i am blacklisted any help pls
I already did that
are you using multiple accounts?
@patent wren use one support channel #support-ar
you already got awnsred
refresh your https://probot.io/dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
I don’t think that worked
screenshot please
**
How do I set up reaction roles?**
1 - Go to the dashboard https://probot.io/dashboard then select your server.
2 - Select "Reaction Roles"
3 - Click on "Add Message", then select an embed. You can manage these embeds by clicking on the "Embed Messages" button.
4 - Click on "Choose a message", and then select a message where the selected embed was sent.
To add a reaction role, click on "Add Reaction".
There are 3 different types of a reaction role message:
- Switch - Upon reacting, you will get the role, and upon removing the reaction, the role will be removed as well.
- Give - Upon reacting, you will get the role, and upon removing the reaction, the role won't be removed.
- Take - Upon reacting, the role will be removed from you, and upon removing the reaction, you won't get it back.
@azure hare should be fixed now
Yep thanks a lot
We noticed that you are a premium user, for faster response go to #premium-support
yw ^^
Just a quick question - Is there a maximum to the number of roles/options in a Self-Assignable Roles Select Menu?
25 >= max
Thanks!
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
@shrewd falcon ⬆️
Heyo,
I have an embedded message and I want to '@' server roles. Is that possible?
@nocturne flax Was assisting me in #chat-en but we couldn't figure out why the roles weren't resolving
Here is the current emb message on my server:
hi, you need to put role id between <@& and >. Example <@&633747682506309643>
Ahhh! And @nocturne flax said that! I missed it. Thank you @sage flint
you're welcome
One more quick question, can I give you and @nocturne flax thanks with like a rep feature in here?
rep feature is disabled
Ah okay, darn well thank you both for the last time 🙏🏾😄

I have set up reaction roles but they aren’t working.
If it helps I made it the reaction type.
@timber helm I’m risking getting banned just to fix this problem
We noticed that you are a premium user, for faster response go to #premium-support
thank you
Also, how do i change the command for probot?
and what is the daily reward thing used for?
Can somebody help me?
Can you explain your problem more?
For buying profile backgrounds ect
What do you exactly mean?
For my commands
What is your first language?
i dont have a reaction roles option in dashboard. trying to create rules acceptance. I have self assignable roles but cant seem to find the roles the reactions give? any advice?
Self-Assignable Roles is a reaction roles
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
@jaunty meteor ⬆️
Thank you for that - I missed the little + icon beside the emoji was what I didnt see lol
all good thanks
you're welcome
Well the only one that works a bit is the first one I added and all it says is that it DIDN’T change anything
Make sure that probot role is above rest of roles in your server settings
English is my first language. I'm asking how do I change the command for probot from "/" to something else.
Changing prefix is not possible anymore, Probot moved to /
But you can set some aliases on the dashboard in each command settings
Scam maybe
Explain this please
Scam
oh ok thx
Please explain
On the dashboard https://probot.io/dashboard choose your server, then for example go to moderation module and next to the command name click edit button and in aliases section add some aliases. Alises is something that you can use instead of slash commands
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Thnx
Is it normal ?
Is sending a welcome message to a users pm a premium feature?
What ? Sory I'm french and I dont understand all you say
(I talk here because I suppose I have a fastest answer)
Its a scam, please click red "report spam" button or just ignore it
its free
are you using multiple accounts?
The problem is fixed
ok
Thnx
Well can you show me how to do it because right now its not working.
Yeah I did that, but its not sending the message to the private message.
Maybe users who taste it have closed private messages. Invite me to your server via DMs, i'll check that
Help. And sorry for the cuss word it’s just extremely confusing to me why it’s not working
i already answered you
did you check that?
Yeah I did that before. And sorry for bugging you I didn’t notice you tried to help me already.
No worries, show me your self assignable roles settings please
Can you explain more your issue?
Here you go.
Invite me to your server via DMs i'll check it out
You need to put emoji like this !pro2
To get this simply put \ symbol before emoji and send it to the chat, then copy whats appear and paste it into the mebed
k
Hello, I just installed probot on my server and it seems like only I can use it, not my friends. How can I change this?
Hey, check if your friend has "use application commands" permission
May I ask how do I check that just to be sure?
You can unmute it I’m the bot settings @shell gyro
@south tulip Thank you so much
No problem 😉
In server settings in roles tab
how do I add the bot to the vc
/play
#support-ar
I created a temporary voice channel, with max of 3 channels and has 3 second deletion settings. But the highlighted channel keeps getting deleted by Probot. I want the highlighted channel to be permanent.
You need to put your temporary channels in different category then your normal voice channels
oh I see. Thanks. I'll ty it
are you using multiple accounts?
Its against our rules
Guys
you might need to just tell your problem instead
So how you set up colors?
/setcolor command is for changing roles colors, if you wanna add color to /colors, you have to create some roles with only numbers in name like 1, 2, 3, etc... and set colors for them, example below
You're welcome
are you using multiple accounts?
i'll check that for u
Be patient
#cridit
Hi i have an issue with probot he write "The app stops responding" till this morning
All command do this, and we cannot take role anymore even the /help tell this
I use the Probot not premium
Did you know why ?
Why did I get a random dm from a bot here
That’s Not Really pro bot
Idk what's going on
Kick & re-invite the bot then
like what?
for any comment's ahead to the #chat-en please do not interfere with others issue
We don't lose anything who already program with for our server ?
Real
nope dw
Isnt 3k max
You can recive
In daily
It says you can get up to 3000 credits
He got 3031
Yes it's a photoshop
Ok ig
You can report it by sending his id in dms
screenshot your https://probot.io/transactions
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Um how to say this but this is happend to one guy on server
so do not interfere with others issues
Change prefix?
we no longer support prefix use aliases or slash command
https://probot.io/dashboard -> select your server -> find and edit the </command_name:1> command -> you'll see "aliases" on top of the list > put for example !p , $s
May I ask a question about Probot's free plan?
go ahead
Hey guys - how do I add a rules & guidelines prompt for people that join the server?
Thanks. Is there an upper limit to reaction roles on Probot's free plan?
25 >= maximum
hey, elaborate please by providing some screenshots
Thank you. I appreciate it.
my pleasure
👍
When I joined the ProBot Support server, it asked me to accept server rules before I could use the channels. I would like to add the same feature to my server
Not sure how can I provide screenshots since I've already accepted the prompt
member screening feature isn’t related to ProBot, ahead to #chat-en for non-probot related questions, or google it
Thanks!

is it possible to change the activation command from / to * ?
prefix is no longer supported so no
how can I mute words on my server, so every time someone writes a bad word the bot automatically deletes it
?
ahead to https://probot.io/dashboard , login, select your server at the left side and go to automod module so setup the feature
hey tiger
hi hi, how may I help you?
would u mind telling me the xp rate of the levelling up system in probot
hi hi,- For text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
- For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
we have calculated the text increase 10-40 xp per ~2 min and voice fixed 10xp per ~2 min
this is a conclusion
so would u mind telling me which bot levels up faster , probot or amari bot
i can show u the amari requirements
Default rate is 1 exp per message, with a cooldown of 8 seconds!
this is what amari provides
just keep in mind to no need to mention other’s bot’s name here, our system level is extra easy
When I add probot to my server does it automatically start giving levels
you must set it up
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
How can I delete messages that already exist, but in one click or command?
only two weeks old messages
use </clear:1>
ok thank you
yw
<@&675070424748654593>
Hello guys !
So a question:
- we do have Premium Pro Bot. But we aren't comfortable with him coz he is locking regular Pro Bot commands and is staff is confused!
If we kick ProBot Premium , the old regular bot commands and all old settings will be available ?
Isnt gonna make any trouble?
Or maybe there is a other better way to turn off Premium!?
you can kick the premium out without losing any setting made
though if you have the premium in your server, you can just kick the free one out because it will be disabled automatically so that only the higher subscription can work
hi gays
He blacklisted me for no reason
use #support-ar
my main language is ar
oh thanks 😅
yw yw
Heyoo, heeeelp 😄
Why did this happen, suddenly the bot needs a server setup and it worked yesterday - never seen this issue.
Can someone tell me the purpose of the embed messages and how to set it up properly?
<@&675070424748654593> .
!embed
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
its usually happens to everyone, dont worry and setup it again
But what’s the purpose of it
just to make the message looks better look at #573048353458356234, and if you want to set up reaction roles with probot you have to create an embed
how can I help you today ?
Cgg
how can I help you today ?
Help
Pls help
<@&675070424748654593> scammers have been caught
Ban them all
Pls
Diskordgiveawaybot1#2896
Is the one trying to scam me
There are many more in this server
We know, please click red "report spam" button above his message
Hi ! 🙂
I wanted to create 3 different temporary voice channels (with different limits in number of slots) but I can only create one channel.
It's normal ? Probot does not allow to make several temporary channels ? 🤔
Hi, if you mean that channel where you join to crate temporary channel, you can have only one
Thank you for the answer 🙂 I speak well of the channel which creates a personal channel if one joins it. It's a shame that Probot doesn't allow more than one.
So I'll have to find another bot...
no response on every server
it never work with / for me
/help
<@&675070424748654593>
We noticed that you are a premium user, for faster response go to #premium-support
you sending this line normal message, you need to use slash commands. If its not working make sure that you app is up to date
Is the bot down? It stopped keeping logs in my server yesterday (almost exactly 24 hours ago) and won't respond to any commands, including /help.
Go to your settings and in accessibility tab turn off this option
Its working properly
fixed , tysm ❤️
You're welcome 
So then what do I do? The bot is still in the server, the dashboard is still set up, everything turned on, etc. Nothing changed at all except that the bot isn't responding to any commands.
Use aliases instead of slash commands
Hello
Good evening here,
My friend server shows deleted and edited messages, done by users, but he doesn’t tells me the command
May I please know the commands
That would be helpful
Hi, you can enable it on the dashboard (https://probot.io/dashboard) in logs module
Ok thanks!
I dont have welcome/leave logs, edit logs, deleted message logs etc. either. The commands don't work no matter what I try.
Thanks it worked
And what alias are you referring to because /p doesn't work with the way discord themselves set up commands
You need to set it up by yourself in each command. And aliases doesn't use /, just type your alias without any prefixes or slash
example ⬆️
You're welcome
Not sure hot to get aliases to work when discord does this.
It does it this way on the windows app and the web browser as well
As i said, do not use / with aliases, just type your alias on the chat
invite me to your server via DMs
why I have beeb blacklisted?
<@&675070424748654593> ^
are you using any multiple accounts to get credits?
no
ok ill report your problem to the staff
❤️
@teal tangle do you use multiple accounts?
pro it says it has missing permissions
which command?
No
./play
try giving it admin perms
@stark saddle
@stark saddle
Hi. Hope are well. I have a question about loading the probot tier 2. I have paid for it but cannot get it to load to the server. What am I doing wrong?
We noticed that you are a premium user, for faster response go to #premium-support
just be patient and wait until the staff responds to the case
yea i saw that srry but does it take along time?
okie thx buddy ❤️
probot says it has missing permissions
i didnt understand whats the problem exactly
you can't invite the premium to your server?
or you can't find it or what exactly
Correct. I invite it and it doesn’t join. It prompts me to buy the premium again. 😬
We have a probot loaded already. Is that blocking it? If so, what happens when we drop the probot? Do we lose everything?
I’ve written 2 emails as well. I know you guys are busy but it’s been 3 weeks now and no reply. 😬 so I’m trying this way.
Hi, I was wondering if there is any way to mention roles in messages using the « Twitch Notifications » functionality? I tried using @[Role ID] but that doesn't work. (Please @ me when responding)
Hi, simply put role id between <@& and > like this <@&633747682506309643>
Thanks!
You're welcome 
Why am I blacklisted and I haven't done anything suspicious
are you using multiple accounts?
Hi. Hope are well. I have a question about loading the probot tier 2. I have paid for it but cannot get it to load to the server. What am I doing wrong?
We noticed that you are a premium user, for faster response go to #premium-support
use one support channel please
same thing for you sir please use one support channel
already awnsred #support-ar message
you too #support-ar message
Hello
hey how can i help you today
can you show me your reaction roles settings ?
if the user have the role it'll be removed from him
Lobby 2 still getting deleted despite having new category for temporary voice channel😟
can I have your server link in my dm ?
Sure
Hiya! My probot welcomer isnt working even though its set up the same as it was when it was working, last time it worked was the 24th
!welcome
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
I contacted you from the other account
Let me check
Oh Its already set up it just suddenly stopped working and everything looks fine on my dashboard
can you check if the welcomer image is more than 3MB ?
Not using an image at all just text sorry I should’ve mentioned that :,)
alright can I see your welcomer settings
Yep ill go screenshot it
Sry its on mobile, dont have a computer with me
The bottom couldnt fit but it just says the channel its sending it to
change the channel to another one and save settings and change it back to the old one and save settings again
Hold on i mightve found the issue ^^ think one of my mods changed the access so the bot may have been missing access lmao
Ty for trying to help hopefully that was the issue
Show me how your voice channels and categories looks like now please
😅
gladly, have a good day!

@true furnace ^
I think I got it now. I have to change the category from my probot settings too. Thank you 😃
Is there a way to multi add songs to the queue like an album?
Sure, you can add whole playlist using SoundCloud link
السلام عليكم لماذ الامر c لا يعمل لدي
#support-ar
?
Can someone help me set up my automod? I have it set to warn and delete the message for swears, but when someone swears it does nothing
Did you input some swears? There is not any words added by default so before it start working you have to add some words
Idk maybe you type commands too fast, just try again
ok
hi i have just done everything needed for auto mod but it is not saying anything
Hi, can you explain your problem more please?
so in the automod im adding things like mute member and warn and when someone doesnt follow the rules of what i have asked the bot not to allow it doesnt warn people and the chat remains
Who tests if its work? Cause bot ignoring all people with admin permissions
how do i change the prefix
Its not possible anymore, Probot moved to slash (/) so you have to use slash commands or aliases
Discord request, we can't do anything about that
most of bots moved to slash system
Tell it to Discord
@glacial lark

its not fun
Good morning.
You can find it in Probot. Temporary Channel], it is created, but then it is not moved at the same time, is this a bug? Or am I setting it up wrong? I await your reply.
Hi, can you explain your problem more? Where you want to move channel?
Yes, I am currently placing the VC creation under a category, and I am sure I am not setting it up incorrectly, but there should be a move at the same time as the VC creation, right? (Maybe)
I'm not sure if it's a bug or not...? I'm wondering if it's a bug...?
no, when you join this VC bot will create new channel and move you to it and when you leave your temporary channel bot will delete it
I see. I'm sorry if my translation is wrong.
So you are saying that you are responsible for your own transportation?
What is your first language?
You jest need to join voice channel, bot will automatically create new temporary channel and transport you to this channel
But they won't move the channel.
It does create and delete, but only the move is not done why
check if bot have permissions to moving users between channels
I'll check it out.
I checked and found that you did not have administrator rights attached to your account, which was a lack of confirmation on our part. Sorry for the inconvenience.
I have added authorization and the move is now done!
انا موجود في البلاك ليست وما اعرف السبب
My pleasure 
#support-ar
can u switch premium servers
We noticed that you are a premium user, for faster response go to #premium-support
Yup, for premium 1 just kick bot from old server and invite to new server
alr thx
how do you play music with pro bot?
<@&675070424748654593> ^
/play (song)
Thanks ^^

so like do i just put the song name or a link in the (song) spot?
<@&675070424748654593> ^
You can put the song name or use SoundCloud link
Hi, can I change how much xp is given on each message?
Hi, a random amount between 10 to 40
hey uh so i just invited the probot to my server , what is the default prefix and how to change it ???
@sage flint please help man TwT
slash as default and aliases as you set or bot's defaults that you can change, add from the site
there's no prefix
also next time mention the support role instead of individuals
oh okie how to change that , i just don't want to use slash i want to use , instead
<@&675070424748654593> helppp
it's just not possible technically to do that since you can not have it changed for all commands at once, and the aliases also should not contain the commands' original names
ah okie
how do i setup the deleted messages stuff i forgot
https://probot.io/dashboard, select server, logs
alright thank you
hey i was wondering how i can get probot to leave voice channel after not being used for a while? i don't have premium so it shouldn't be staying in voice channel all the time right?
use /stop while being in the same vc with it
usually it should leave by its own unless it's been in the vc for too long that it forgot that it's in there
Why are the roles not visible?
<@&424428808951824406>
simply use #support-ar 
you already got awnsred #support-ar message
i dont know why i am black listed
are you using multiple accounts by any chance?
hello. how do i remove this ?
https://probot.io/dashboard -> select your server -> logs module
isn't this disabled in your image above?
disable it
i have not enabled anything. why does it show all the stats
screenshot please
i’ll mention you when you are able to transfer credits
thanks
why cant i type / commands
like i can only use discord commands
not custom bot commands
we no longer support prefix use aliases or slash command
i tried to pay for premium and now it just says "error" when trying to access features
We noticed that you are a premium user, for faster response go to #premium-support
The control link for the prepot is not working
use one support channel
Hello, <@&675070424748654593>
How do I use custom emojis in Embed Messages? I've added the emojis and named them same as in first picture but they don't appear as emojis when I send the message to any channel. Sorry for disturbing and sorry for tag
Hey ya'll! I'm trying to authorize probot to be able to access the dashboard, but I'm unable to. What could I be doing wrong?
I found out, I was supposed to get the Emoji ID, sorry again for disturbing
hi hi, check the pinned message to see variables
make sure you have all permission required
Ooh ok! I'm not that tech savy, are the required permission written in here somewhere?
administration permission
Oh yeah that makes sense, but I do have admin perms
It just loads the api.probot screen forever
screenshot please
try from https://probot.io/dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
refresh the page
yeah, didn't work. I also tried using chrome, opera GX and even default internet didn't work. No adblock either
This is what I see
try from another device, or clear your cookies browser
Maybe from my phone?
Ok, will do that
nope
:|
So hm, that also didn't work 😦 any other ideas?
It does work on my phone, lul
Try to use another browser
Having an issue upgrading my subscription to tier 2. Every time I click it I get “an error occurred on client”
We noticed that you are a premium user, for faster response go to #premium-support
Hi, my account is not sending credit and I want to know the reason
are you using any multiple accounts to get credits?
Why is leveling up xp so slow?
I can't seem to make an account/login into the dashboard anyone got any ideas?
are you using multiple accounts?
nope i help my friend to get crédit i am not use multi account
Logging is with Discord account so you input wrong password or something i guess
uhm it doesn't even ask me that
So what happens when you click "Login with Discord"
ok, i'll check that
Its giving a random amount between 20-40 exp for each minute being active
Can clear the band
then it just says this
i m wronged i promise i am not use multi account
??
Try to use another browser
Oh is each minute, thank you
You're welcome
as i said, i'll check that for u, be patient
originally tried with chrome just tried edge still same thing
ok thx i am not use multi account i promise i have friend hs need crédit me i help him with my account after i get between 15k or 20k send him that all i can give u his name if u want ask him
Wait for the leveling up system, what timezone it use?
it did work fine on my phone but that isn't really an options since my phone is VERY slow... is there another way to make this work on pc?
UTC +0
Its weird issue, try to connect to another network or use VPN, maybe its helps
Yeah I figured once I saw the bad request thing xD, already tried different network since it was still on the first time I tried. maybe I was too fast after turning vpn off but it is still doing nothing, or maybe it screwed with the whole thing in the first place and broke it somehow from this ip idk
okay it's working on my other pc so ig the vpn screwed it up for idk how long
Heyo! How can I help? :0
are you using multiple accounts by any chance?
This is my second account, my first account, I forgot a password
Heyy im in the black list or im blocked and i didn't anything wrong
what did you do before get black listed
H
you already got unblacklisted
use #support-ar 😹😹😹
Pls help
Thanks
I didn't know I was in Blacklist until one of my friends told me I was in Blacklist
yw
i’ll mention you when you are able to transfer credits
I seriously respect the Discord rules
what is your main language?
no need to use two support channels please
I was wrong
i did a request to unblacklist you so be patient
Sorry
and no need to use translator 
nothing happened, don’t worry
are you using any multiple accounts to get credits?
alright ill send your ID to the staff and they'll check whats going on
Aight, thx
How do I solve a problem ❌ You have been blacklisted, please contact our support for more info.
<@&675070424748654593> ^
do you use multiple accounts?
How do I solve a problem ❌ You have been blacklisted, please contact our support for more info.
cheers thank you very much
you're welcome 
Good day
Why can’t I send links in channels
Pro bot keeps restricting me
@rare tide
Cause we have blocked links here
Do not mention individuals
@nimble eagle if you need help with arabic language please move to #support-ar
Please use support channel in your first language
#support-ar
Also this server is intended only for Probot related things
Try to use another browser, if its still not helps clear your browser cache
hi
hey how can I help you today
I want to solve a problem ❌ You have been blacklisted, please contact our support for more info.
are you using any multiple accounts to get credits?
Ok
nothing tryed 3 diffrent browsers and cleard my cache
try on another device or connect to another network
i got blacklisted in my other account can i know the reason
you've answered yourself
"in my other account" - using multiple accounts is against our rules
ok ty
Didnt you guys make me change my username from special characters otherwise the bot wouldn't work. Yet I see plenty of other using special characters in the usernames
🧐
can i know the probot rules
It is on our site
i cant find it
Simply bot cannot read such a weird characters so it cannot put your name on the rank or profile card
Hey, i'm trying to get the color list working but it doesnt show any colors when i try toview it
Hi! I’m trying to purchase the enterprise plan for our company. I’ve sent several emails to hi@probot.io but haven’t received a reply. Is there anyone I can speak to?
Hi, create some roles with only numbers in name like 1, 2, 3, etc... and set colors for them, example below
Hi, write to Hazel or Ruru
@tender obsidian @native geyser
We noticed that you are a premium user, for faster response go to #premium-support