#support-en
1 messages · Page 66 of 1
Do you have any no xp role or channel set on the site?
Then that could be the cause
If users have the no xp roles, or they are chatting in no xp channels, they will not gain any xp
I'm... gonna have a word with her, I don't think she understood setup
thank you @split needle
Discord thing, not actually related to the bot
i have a active premium subscription but the bot is on my server still offline, what did i do wrong? 😄
We noticed that you are a premium user, for faster response go to #premium-support
Check if it is the right subscription on https://probot.io/premium/manage
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
i have tier 2 and its ending in the next month
never mind i have the problem found ^^ 😄
I just want to set up welcome messages, but cant find the command for it
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
@cyan nova ⬆️
hi
sorry for the question bur i m the only man with an issue with auto responder ?
I explain :
I have a problem with fonction "disabled roles" all other fontion works on y server but not this
You have a solution or maybe an explanation ?
Thanks for your respond 🙏
Hi, what roles you set up as disabled and who try to use the responder? Cause users with an admin permission always can bypass those restrictions
I would like the staff role not to receive the automatic response and to have the right to use the trigger word
Well, if staff role has an admin permissions it's not possible
Ok if my understanding it's good
The auto responded restriction doesn't works for Admin permission?
(Sorry I m French it not all the time easy to understand 😅🙏)
No worries, yes, the auto responder restrictions doesn't work for admin permissions
Ok thank you very much
I check that 🙏🙏
My pleasure 
<@&675070424748654593> -
what does the bot respond with?
it just won't show up on the menu when they use /play
what about the other slash commands? Do they appear for him at all?
then your friend doesnt have use slash-commands permission
how do I turn it on then?
I've been looking for 15 minutes and can't find how to turn it on
I'm getting some intermittent latency with my ProBot when using the music function. (/play) any tips?
<@&675070424748654593>
server settings > roles > choose the role > use applications commands > on.
change the channel region
I don't know how to set it
Thank you very much Thank you, friend

<@&675070424748654593> how do I make probot send a message in a chat? Like I've read articles and watch videos but it still isn't clear for me.
I'm having issues with reaction roles and need help. I have done the following:
- Added ProBot to server
- Gave Permissions
- Setup an embedded message and received it on the server
- Setup a self-assignable role message with icons (and roles), the icons then appeared below the message. When I click the icon again to remove the reaction ProBot sends a PM informing me no change has occurred
- I click on the icons and nothing happens
- I verified that the ProBot role is higher on the list than the roles it is assigning
Any suggestion or help is welcome
Add roles to the options
I forgot to add that step. I have done that
Create and send embed messages, or set up auto responders
Ah thank you
Check if you have the mode as toggle, and make sure the bot's system role is also higher than user's highest roles
It is toggle but not the users highest role. I will test with another account. Thank you.
Still no change, even with a user with a lower role on the list
Send me your server in dm and I'll take a look
Okay I got it to do one auto response but it's not doing another one for some reason.
Like I have deleted it, redid it and tried again. The other one is working perfectly fine. But this one isn't working at all.
I don't understand why it's not working.
Can I see how you set it up?
Not sure if it's because of character limit
Try making the not working one shorter
Okay
Okay it works now🧍🏽 but I was within character limits. BUT Thank you for help in my predicament!!
any help guys !! <@&675070424748654593> <@&675070381861634048>
Hola!
Hello I am new here 😄
Does anyone have any idea on how to have the bot auto add points every few secs or hour?
Use only 1 support channdl at a time
And don't mention other language supports
Which point?
Points to give to rank's
It will automatically work when you have the leveling system and utility module enabled on the site
But it has its own cooldown and you can not change it
How to enter the Site?
https://probot.io/dashboard and select the server on the left side (after the 3 line button on top left for mobile)
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Thank you very much =D!
we no longer support prefix use slash commands or aliases
hey
Hello
I want to remove the blacklist from my account

good answer

anyone can tell me the use of credits
You can use it many uses
tell me uses
all uses
can i buy nitro from credits
buy anything in discord ex: nitro, servers, Netflix, Spotify, and many things
Yes
probot credits
what you mean by aliases?
Yup
aliases without prefix?
how
I have one do you want it?
Nitro G
oh you are trying to hack myaccount
where are you from
Egypt🙂
you are muslim
Yes
good
You too?
yes
why you give me nitro
pk
Credits
pakistan
I love pakistan
why
Good people 🙂
thx
Do you want the nitro?
can you tell me how i buy nitro from probot credits
You transfer amount of credits to me and i well give you it
I have just 2974 credits
okay
This command moved to Slash Commands /vote.
This command moved to Slash Commands /daily.
done
This command moved to Slash Commands /credits.

:white_check_mark: @『daniyal khan||Official』, ! My, Bank🏦 muted from the text! :zipper_mouth:
Is there other way to buy credits than the daily?
Just did, got me 0 :C
How to change pro bot prefix
No longer supported
Quick question as new things have been implemented since I started using The bot again. Is there no longer an option to get Logs when people update their account?
There has been none other than nickname log
Is there any way to change bot prefix
@nocturne flax
Okay thank you @split needle
My welcomer seems to not work. Everything is set up appropriately but it just wont send any messages (in any channel). Any ideas?
Can I see your welcomer settings?
Sure thing.
Our server uses a verification system (Captcha.bot) and Rules Screening. MEE6's welcome messages worked before
Is the image you uploaded bigger than 3Mb?
There used to be a log option for account updates that logged when profile pictures were changed
Oh you know what. I was thinking of Carl bot now that I check the settings
My bad
Thank you
Was aboutta say ^^
Yeah I use both and got it confused 😂
Try uploading other image, save change then upload this one again to see if it fix it
Also try not to mention other bot names here as per #573048353458356234
But you can still use them as refference only when needed
Text only works, once I add the image it breaks it
There's 2 issues that could happen in that case. Either the bot/media host could not recognize the image, or the bot doesn't have permission to attach files in that channel
Since the settings are set up for the ProBot, I'll try it with some different media file.
Indeed a different image fixed it. Weird.
The media host be goofy sometime
Any idea on how I can make the original image work?
Reupload it
It should be recognized as different file instead of the old one
Still not working. Goofy.
Wait, I know why 🤣
FYI @split needle. The file format was wrong. I renamed the .webp to .png earlier to fix smth regarding some other issue. I've reuploaded the file and it's working now :)
It worked for my case before hahaha
I know it's not how I'm supposed to do it :)
Anyways, have a nice day and thanks for helping me
Hello support team, I have a question. I use the leveling system on my server. If a user levels up in voice chat and I have set a role as a reward, he doesn't get it immediately, it always takes a little > 1h. Is that normal ? And if so, what is the delay?
It's normal since the bot can not update roles for voice level only. The users need to gain some text xp to trigger reward roles check
WHAT A PROBLEM
That's not even a command
IS A COMMAND
There's no command like that
THAT COMMEND ARABIC
even if in the probot setting text level is set to 0 ? Does the user have to collect Text Xp for each time to get the role reward or is it just a one time thing?
There's none
Everytime
Okey thx. Last question, is it planned to fix or is it intentional?
It's intentional
Oke thanks 🙂
They tried to find a way but didn't work out
hello
is it fine to create an automated tool to claim the daily?
<@&675070424748654593>
No
what would be the punshiment if i did?
Blacklist from using credits
can you help me
its enabled but the command don't work
@split needle
@near canopy
Next time don't mention individuals for help. We have a role for it
Hi, can I add someone to change server settings on the site?
We noticed that you are a premium user, for faster response go to #premium-support
./rank
We noticed that you are a premium user, for faster response go to #premium-support
Try to change your background on the dashboard, if its not helps, you need wait, its known issue and should be fixed soon
Why am I blacklisted ?
Is the music always choppy?
<@&675070424748654593>
are you using multiple accounts?
What do you mean?
Maybe you internet connection is not stable or your voice channel bitrate is wrong
Its a embed messages
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
how can i report a bot, pretending to be @stone cloud?
Im blacklisted and i need to know why and when the blacklist will unlock
Actually we cannot do anything with it
Are you using multiple accounts?
What is your purpose using them?
one for my phone and one for my pc
sometimes i use the acc on my phone to get credits but its like 2 or 3 times a month
Well using more than 1 account to get credits is not allowed, therefore I can not request unblacklist for you
ok thanks
My regards to y'all ❤️
The levelling system isn’t working anybody know why?
Is there a command to check how many people was invited by a specific user?
We noticed that you are a premium user, for faster response go to #premium-support
Hey, not exactly, you can make only a autoresponder with variable [invites] as bot reply
Hello, can you explain more your problem and send ma screenshot of your leveling settings please?
So the problem is that when people on the dc reach that level they don’t get the role that is the award
I added reward roles where one could add them
hello i want to ask for something
ye, he always shows 1 no matter how many ppl got invited
We noticed that you are a premium user, for faster response go to #premium-support
Hey, how may i help you?
Okay, we apologize for that issue, i'll report that to devs
How many probot primé ?
Does you your users reach both levels text and voice?
Yes
Make sure that Probot role is above rest of role in your server settings also check if Probot has every necessary permissions
Now it works
Hello, unfortunately not, this maybe will be possible in future. Now Probot supports only SoundCloud, BandCamp and Vimeo
Someone on my server wants to use / commands but the bot isnt visible in the list of commands. I can see it but they dont.
Gryczka#7269
Hey, you need to give your users permissions to use slash commands, for do that head to your permission settings and grand "Use Application Command" permission for users role or just for everyone. If its still not help check if you aren't block Probot commands for everyone or in every channel. You can check that in your server settings in "Integrations" page, make sure that your settings looks like those on pictures below
?
its still not working, I allowed it for one role.
So check if you not block it in the channel settings
thanks, that was the problem
you're welcome 
we have the probot yearly sub, and when going to the website it still states we don't have the pro account. Why? and also why when going to the website i still see the original one? does the subscription one not inherit the original?
hi hi, are you the bot owner?
Yup
use </vip move:1> bot number , then you will reserve a dm with bot invite link
How do i get the bot number?
Method “1”
if the bot is on your server:
Type the command </vip info:1> and you will see the bot information and the bot number
Method “2”
if the bot isn’t in your server:
1 ~ Go to the subscriptions section of the control panel :
https://probot.io/premium/manage
2 ~ Click on the invitation button of your bot
3- You will be taken to a new page and you will see the name of the bot and on its side a number such as [2739]
**
picture of method [1] :**
https://i8.ae/BNYYE
**
picture of method [2] :**
https://i8.ae/NwgCO
make sure you are logged by the bot owner’s account.
i did the vip info and it sates another bot is being used for this server ?
screenshot what do you mean exactly
ProBot Prime ✨#6379
thats the probot in our server
ProBot ✨#5803
We also have this one as well.
kick the default version
will it transfer the already input info into the prime one?
because we built a lot within the default.
Yes all data saved
okay so just kick it?
yes, then add your bot from here https://probot.io/premium/manage
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Okay it's kicked

okay so with the invite its within the server, however on a refresh of the probot.io website it still states this server requires setup.
hello, a few months ago I was here with a report that the application was not responding and it still applies to any ban command, it probably worked, but this was useful:
The clear command still doesn't work.
provide some screenshots please
are you logged with the same account? make sure you add it on your server
& make sure there’s no anti-bot protection on your server
still nothing
look at time
Hello I need some help
try right now, make sure probot have all permission required, and his role above all the others roles
hi, ask your question right away , how may I help you?
i try it already, he was invite at 20:42 i use command 20:43, i send role of permision, which it have it
Someone mas up the server now the owner is the only one that kick people
he have administration permission? by the way our bot delete only two weeks old messages
and role bots have all permision
How can I fix that that others rule can kick or ban
what is your main language?
for non-ProBot related questions #chat-en
And he auto kick
the ban command work properly?
_ the application was not responding and it still applies to any ban command, it probably worked_
add me to your server to check that out
nice, ban is working, i try again CLEAR
ok, wait i try clear if will not work
now not working unban 😄
as i said, our bot delete only 2 weeks old messages
i know, i am trying delete message now sending
show me how you type the command
try at the place of @polarBear use the user ID
😄
How can one set up a warning system
done
Kousek#7366
hi hi, elaborate please
Hello kick logs are not logging anything yet
Hey, is there any way to change the permissions i gave ProBot when adding it to my server? It is not doing everything it should (like welcoming new members), even though i've set it up identically to another server it's in, and where every function works well. Since nothing else is different from there in my new one, i thought that the only thing that might be wrong is that i've not given it enough permissions (i only gave 3)
bruh
hi hi, make sure probot have all permission required
...
hi hi, show me your welcomer settings please.
#commands please 🙏🏼
This is my welcome for new members that i copied from another server where it works well
alright add me to your server i’ll check that for you
Like if someone does something against rules in a specific channel that the bot gives them a warning or like that I can do /warn
Go to https://probot.io/dashboard, login, select your server at the left side and go to automod module so setup the feature
For some reason mobile discord users can't thumbs up a post I made to accept the rules and get assigned a role. Would anyone know how to fix this? is it a common issue?
!music
My members are unable to use music commands?
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
elaborate please
Hi, testing out probot, is there any way to allow extra roles access to the dashboard, or will only people with admin perms be able to have access?
make sure you saved changes
hi hi, only people with administrative permission allowed to access the dashboard
Ah alright, thank you for the quick response!
See screenshot, I have a very basic reaction role setup for thumbs up on my rules post.
For some reason mobile users sometimes can't react to it. It seems to count up by one and straight back down.
Let me find a clip someone sent me once
my pleasure have a good one.
add me to your server to check that for you
it’s a little bit bugged, when you add that many reactions, try to add one more reaction with any role and save changes then remove it .
You want to try it out I can send you server invite
if it’s not working properly with you, i’ll check that out for you
sure
Yes it has all permissions except for Administrator and also modlogs don't work I mean whenever a moderator command is used, it never logs who used that command. Kick logs still not working, should I re invite the bot?
the bot must have administrative permission, should work properly with you
I will try
I have a question for playing music with probot
what will happen when everybody leaves the voice channel?
will probot turn off?
or will he keep playing the queue?
because I see on the website there is a /24/7 command, but it is not working
Nevermind i figured it out myself, everything is working now
I wounder how y'all do the special symbols next to the rank
After people leave the voice channel, the bot will pause for a while before leaving the channel on its own
24/7 is not actually a command, and is locked for premium. Not sure why they have it there tbh
What do you mean?
Not relatdd to the bot
Darn Rly wanted to use that 😔
Hello i have a problem me i Can play music on Probot but my Friend can't
I get "DiscordRESTError [50001]: Missing Access" whenever I try to send an embed message in a particular text channel in my server
Help : (
<@&675070424748654593>
Go to https://probot.io/dashboard, select your server on the left, go to music module, add a role as dj role, save change then remove it and save again
The bot is missing permission to send messages and attach files (for embed) in the selected channel. Check that
So, is anyone else getting the issue where when Probot is playing a song it suddenly gets all garbled/robotic for no reason? Like, I've checked that it wasn't my headset, wasn't my phone, and wasn't my laptop--it's so random but annoying & painful to the ears.
I been using ProBot to log messages in my server for a year now or better, and on the 1st, the bot has stopped working all together. I had set up a testing server that I use to test out the bot, the features, and commands safely, and noticed that the bot had removed itself from my servers, yes plural, as the testing server and the one I using it to log, both the bot had removed itself.
I reinstated the bot to the testing server and to the server I wish for it to truly log, and for the testing server, it has begun to log messages again, but on the server I really need it to monitor, it isn't logging anything. What is going on with the bot?
The bot has every permission (except for admin) and I made sure to check the channel permissions as well
Im going insane
I cant figure this
reaction roles arent working rn
i watched new people in my server react to rules and still not giving them access to channels so had to manually do it!
weve had it set up for years but its not working today for some reason? Any status updates on whats going on admins?
why we dont have persian chat ? 
Could be internet problem or issue with provider. Usually should fix by itself after a while if only happen for few users
Make sure there's no bot that is trying to remove probot's webhooks. Wick is known for doing it without caring anything other than itself
Check again in channel permission override to make sure that no other role the bot has is not allowing it to send messages in the channel. If that's the case, add either the probot role or the bot itself and allow it to send messages and embed links
Try switching to select menu, add a blank option, save change, then remove the added option then save again and switch back to reaction
Use #chat-int for now
There's a requirement to have a set of language channel added to the server
oh tnx
thank you ! will try to get server owner to do it (only one that has permissions to it) and then update you in a bit !
Is there a reason why ProBot would stop dm'ing members when they use caps or use bad words? Sometimes it sends a message sometimes it doesn't
<@&675070424748654593> Hello, could you please tell me how to remove a banned user from the leaderboard (Level system)?
And why did I pay the premium, and it did not open for me?
We noticed that you are a premium user, for faster response go to #premium-support
Can I have ProBot Non Prefix Access
So I can use his cmd without prefix
use </reset:1> user:ID, for the premium add it from here
https://probot.io/premium/manage
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
hi hi, we no longer support prefix use slash commands or aliases
are you using multiple accounts?
Know issue, something related to discord end , can't do nothing with that
@timber helm
@nocturne flax Please help me I have been blacklisted what should I do
please
@small plume use one support channel please
Ok
Sweet thanks mate, was doing my head in 🤣
Hi I have a question - Why does the "voice chat level" of users only update whenever they write something? I have people in my discord who do not chat and use vc all the time - is there a way to either do something like an auto update every day or like a manual update?
Or any other fix so their ranks can update?
hi hi, try kicking & re-invite the bot then try again
im in blacklist):
No thats not the problem i already tried
Their ranks DO update after they write something
But i want to update their ranks even if they dont write
user's must be active at text channels to gain that voice level required reward
are you using multiple accounts?
No but I tried to transfer to the bank ):
Is there not a single way to update the ranks of my users without having them to write something?
I have a question why does probot audio cut in and out when playing music
not yet
Change the room region , should work properly with you
alright thank you
Hmm ok :/ thx for answering

👋 Can you add channel directs within embedded messages?
👇 So adding " #support-en " into the description
is anyone else experiencing trouble with the music function on the bot?
Figured it out, 👌 No need to reply to that message.
Hey I was just wondering if theres a way to embed a channel # or link into the autoresponder feature? Thank you for your time 🤍 <@&675070424748654593>
Get the channels' id numbers and use as <#id> in bot messages
Also edit message to include ping will not work
Most likely minor issue from provider or host side. Should fix itself after a while. You can try changing the channel's region but it will not work well for another part of user in the same channel
okay thank you 😊
Is there anyway to add text after the image within the embed? I know there are such things as footer but is there a way to rearrange so that the description field is under the image field 
What command should I use to activate pro bot
Another question I have is that if I am using this format within the Twitch Notification embed, will it @ everyone, or do I need to edit that with roleID such as previous embeds require, or would I be better off using the normal message feature for that? 
Any mentions do not work in embeds, I mean no one will get a notification
If you need to put everyone mention outside of the embed
Will the [stream.link] work within the embed, or will that need to be added to the message?
Nope, only footer can be under the image
It works with embeds
Thankyou :)
What should I do ?!
Follow up question :) does the [stream.name] work in this field? (the title field)
Okay I did a test and it doesn't accept within the title, I added the @ everyone to the message field the bot itself has administration rights but it doesn't seem to @ everyone properly.
Does the bot need to have actual permission ticked for @everyone, Id assume the administration permission should override that 
Ok ill try this thank you 🙏🏻
I also tried to use the mark up stuff for @ everyone & another role following the format of <@&1035685929043644446 >, however when I add the role ID for @ everyone it adds an extra "@" to the text, I attempted with an actual created role and it seems to tag the role but people have reported it doesn't actually give them a notification 
example.
Тутуттутуттутутутутутутуттуттутут
Антошка
we no longer support prefix use slash commands or aliases
ok thx
my pleasure
hello so basiclly im blacklisted :/
are you using multiple accounts?
How can I use this command? I get this error
how do i donate credit to someone
you need to enable role command from the control panel
I can't find it, where is it in the panel?
Moderation
Thanks 😊
yw
why am i blacklisted
hello
How can I change the ProBot avatar?
Suspect using more than 1 account to get credits
Premium tier 2 and up feature
are you using multiple accounts?
No
i have the same thing why ?
sorry
almost irrelavent
but an arabic server called وسطاء العرب tried to steal my account but they were stupid enough not to change the email but change the twofactor only
is there a way to file a complaint against the server and a faster way to reclaim the account faster than emails?
No
hello i would like to get a refund
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>,
#chat-en for non-ProBot related questions
Hello! How can i active Self-Assignable Roles? I mean I follow step by step to active this section, but when I choice my role something doesn't work!
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
@timid lake 
Does probot can include custom server emojis in its embeds? <@&675070424748654593>
Hi I can't receive credits from friends I don't know why and I tried logging in from the actual website and there is no blacklist or anything so please solve this I have been on weeks on this situation <@&675070424748654593>
can some1 help me ? i want to be whitelisted not blacklisted
If the account is less than two months old, you cannot transfer the credit
We noticed that you are a premium user, for faster response go to #premium-support
Trying to do something with select menu and an embed though for some reason the select menu doesnt want to show up.
Anyone have an idea on why?
hello this question is probably answered somewhere but where can i find my premium bot id?
kind of in a rush
We noticed that you are a premium user, for faster response go to #premium-support
Guys
If you are blacklist, you can communicate with the administration [ Mod or Admins ]
You must send the embed first
And then you go and select the sent message
Hi 👋! I was wondering if there was a way to change the range of xp you got per minute of activity, like if there was a multiplayer of sorts as some other bots do
Why I have been blacklisted?
for what reason?
you can't
Oh well, ty tho
Ended up creating a new embed and the problem still persist. Nothing come up regarding a select menu.
you are almost against the bot rules, try to communicate with [ Mod or Admins ] to know reason
I feel like I am missing a step
Where can I talk to them
?
DM or Wait for someone to reply to you
We noticed that you are a premium user, for faster response go to #premium-support
Found out what my issue was. Had two options in the select menu that would have given the user the same role no matter which selection they made
are you using multiple accounts?
@kindred valley follow the channel topic please
are you using more than one account? to claim ProBot currency?
No this is my only account
Yes
I have followed the instructions
No one answered, so I tried to help them , sorry for disturb 👍
make sure probot have all permission required & his role above all the other roles
it does. I figured out the issue
how can I unlock pro bot blacklist
no worries
Figured out what it was and said here
it’s illegal bro to use more than one account
What about mine?
How do I make it silence everyone who enters the room?
are you using multiple accounts?
OMG
i’ll mention you when you are able to transfer credits
How long does it take?
no eta
for non-ProBot related questions #chat-en
HO OK
@fierce snow use one support channel, right?
i dont know
Unfortunately yes
By the way, it’s a false answer, pay attention next time
Well, I'll pay attention next time 👍🌹
it’s illegal to use multiple accounts sir, & as i same above use one support channel please
ok thanks 🙏
you got black listed sir
.
السلام عليكم .
Hiii I have an issue with probot, it seems the members of the serv can't use the commands at all (music module) and I can't understand why
Hi
The description in bot.gg said that ProBot is capable of utilizing level roles as well as reaction roles. However, I can't find them on the command list nor can I find them using /.
Are those functions inside Premium, or are they just disabled at the moment?
<@&675070424748654593>
#support-ar
are you using multiple accounts?
!music
My members are unable to use music commands?
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
!level
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
How can i use personal emojis in embed ?
because when i write :exmple: it dont work
I did this tho it still didn't worked :/
My logs aren't working at all. The bot has all the permissions. I kicked the bot, reinvited it.
Have anyone else a issue with using the /profile command?
Have ProBot on a community discord, everyone can use that command, expect the owner herself. There is no settings put in to that command that should stop it from working. All she get by using the commands it "profile.png" and whatever is downloaded is a small white square ... 😩
hi hi,
-
go to your discord servers chat
-
-if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
-if you're on pc use your emoji and put \ before it and send it https://imgur.com/a/QT1KMOx
-
copy the message you just sent and paste it on dashboard
make sure you saved changes, and probot have all permission required
Perhaps tell them to try changing his username to not having emojis
There might be a bug that does not let the bot or the image generator to read them
so Tell them to remove the emotes in their username if they have
make sure he have administration perms
She don't have any emotes/emojis or anything in her name. Just letters. 😅
tell her to change the profile background https://probot.io/store/profile
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
try kick and re-invite the bot
will settings reset ?
nope
Okay
Thanks im going to try
my pleasure
Still not working :/
What should i do
This problem appear with only /rank and /profile commands on any other else?
yes /top
Can i ask, when it will work again ?
Still not !
Could it be a permission problem ? Something that another role would overwrite ?
Set up aliases for those command and try to use them instead on slash commands
Whats bot replay when your users try to play some music?
"You do not have permission to use this bot"
It's not even the bot it's discord itself I think
Server settings > Integrations > Probot > allow to use commands for everyone and in every channel
Permissions should look like on picture below
I love you so much, I've been fighting it for days xD
My pleasure 
Yes it has Administrator permissions but the webhooks for logs are not created therefore it's not logging anything.
Are you sure that all logs that you want to log are enabled and configured correctly?
Yeah all the settings are correct. Bot has administrator permissions. But the webhooks have not been generated since yesterday. I have checked settings in dashboard logs. I have checked bot in test server, it worked there. But in my server it's not working. Should I kick the bot again? How do I make it create webhooks for logs
Invite me to your server via DMs please
Your dms are off I think.
No, i get a message
any suggestions for the above?
Why is the bot down just in my 1 server?
Same issue here, you're not alone guys
Bot down?
Yes
I know that issue, and its already reported to devs, be patient please
OK
quick restart
ah alrigh thank
Hellp guys,
Hope you are doing well, i just want to ask for the command that the owner should do to add person to the vip list after adding them on the dashboard !
We noticed that you are a premium user, for faster response go to #premium-support
everyone should be mentioned normally like @everyone, also role mentions should work properly too. ofc if you put it in the message content, not in the embed
well you see I used the role mention which it tagged the role but there was no highlight for the message since I have that role and I never received a notification either
I can try again tomorrow with the @ everyone role ID even if it posts x2 "@@" rather than just one "@" and get the information back to you
but I had multiple people tell me that they didnt get a notification
See the difference, there is no highlight notification
We noticed that you are a premium user, for faster response go to #premium-support
hey guys when i went to check my credits it showed me this, can anyone help?
yeah i see, i asked about it devs, i believe it's should be fixed soon
Hey, are you using multiple accounts?
Cheers, so something that doesn't work as intended for now?
no but my old account was banned and i created this one a few months ago
i'll use something else in the meantime for the twitch notifications
its also my first time to get credits right now from daily
hey, why do the but doesn't accept any kink of links?
yup
Okay, i'll check that for you
alright
Hey, in this server we has enabled ani link automod
anything yet?
i'll mention you when you be able to use credits
okay
Thank you for helping me find this. I was having a lot of trouble.
Is it possible to have probot send a message to a channel once a user has specific combination of roles? (self assign roles has been set up)
Use case: once the user selects his roles some have additional T&C requirements for our server and we would like to get a notification once a specific combination of roles are self-assigned. This is for mods to inspect that the appropriate roles and privileges have been assigned.
how do i set up the bot to show deleted messages
Nope, its not possible
?
I see your message be patient
I have a Problem with the temporary Voice Channels.
It creates the VCs, but it doesn't remove them?
I didn't changed anything on the Permissions, and the problem exist on multiple servers.
Go to the dashboard (https://probot.io/dashboard) > choose your server > head to "Logs" module > Find "Message Delete" option, enable and configure it
You dont need to create any channels by your own, just enable it, then when you join to special channel, bot will automatically create and move you to new one and when you leave this channel bot will delete it in 3 sec
I know, I use the feature since it got implemented.
I mean it doesn't always remove the channels it creates.
Maybe try to change time to delete channel on the dashboard
ok... i did, I'll see if it works.
Hello!
I'm currently making a community server of my own to grow my channel and wanted to re-add the Pronoun Role (I deleted it earlier and wanted to add a different message - which I think could of caused this problem). I can only save the roles and create messages, but I don't know how to re-send them to my Roles Channel. For some reason, I keep getting this error (see below). I also have my "Select a message" not showing my Roles Channel when I make a new message. I knew this was a common thing for Discord and I fixed the permissions for my Probot. Unfortunately, it did not solve my problem. May I please have some assistants?
Thank you very much for your time and consideration! (Sorry for the lengthy message.)
*If I sound unclear, I do apologize. It's hard for me to describe things.
The bot is missing permission to send message in the selected channel
Make sure it have both send messages and attach files in that channel in case you removed its admin perm
Needs permission fix on the server
Move its system role higher than other roles, as well as make sure it has permission to manage roles and manage members
how can i help the translate of traditional chinese?
You can help by joining the project on crowdin and start translating https://crwd.in/probot
We appreciate your help
ProBot translation project on Crowdin. Crowdin is a localization management platform for companies and teams. Seamlessly make your software multilingual and reach new markets.
ok thx
How do I give it permission fix
Check that from server roles settings
I'm sorry, but I don't know what's going on. I followed what you said and I'm still getting the Error on my Probot. I also moved the Probot to the very top of the roles list, but don't know if that did anything useful. Should I reinstall the bot again? Again, thank you so much for your help!
Check in channel permission override as well
Add the probot role or the bot itself to the channel permission override setting and allow it those 2 permissions
where can I find the override?
In channel settings
What
Here is the only setting that I have for that channel - I'm unable to find the "override."
That is it
That should be good
Refresh the site yet?
I have and still get those errors
Send me an invite to your server in dm
I'll need admin perm to check out it
okay one second
@split needle I still wasn’t able to fix this can u join my server and help me plz?
It's very easy to check and fix by yourself as all it needs only basic knowledges
Go to server settings, roles, find the ProBot✨ role and move it to higher place in the role list. Then go into it to manage its permissions, make sure it has manage members and manage roles permission enabled, or just give it administrator to override any permission issue
…
I have proplem if i mute some and i give him 2h its will get ever why?
Can anyone help? i didn't do anything i just went to see my credits he said that user not found and i then found this
Hi
mswe hnde
Did you correctly type:
/mute [@user] [amount of time]
Example:
/mute @ user 2h
<@&336913504051265537> wanted to pass on someone scamming in DMs from this server
Thanks
Uh hi. I was just wondering where in the control panel can I get to the embed maker? I'm blind and can't find the button
The self assign roles needs an embed to work but now I cant find the embed making menu 😭
I fix it for i have 3 rule for muted not work
im stupid i found it lol
How can I report DMA for users coming from this server?
Just report to discord and block if it's in a form of a giveaway
Surely you should like ban them from the server to stop them DM'ing other members of the server?
There's more of them, banning 1 will not stop it
Fair enough, that's understandable
- <@&675070424748654593>
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
thanks
U welcome
Hello, I updated my self-assignable role message, saved the changes, but the changes did not update (on the server). So I deleted the embedded message and sent a new one. Then went back to the self-assignable message and selected the new embedded message (it shows the right timestamp and everything). I see the embedded message on my server channel, but the self-assign dropdown will no longer appear. I never had this issue for months until just a couple hours ago. ProBot has full admin rights, so it's not a permission issue... I can't figure it out. I hope you can provide some insight, thanks!
I still blacklisted
May you invite me to your server?
@mighty crypt hi hi, use one support channel please
Sorry for using my ,I thought there is no Arabic, I am very sorry
hi can anyone help me put an animated emoji in my welcome text
I need the format to put the emoji
:: <- doesn't work
{:wo} doesn't work
<:ow: > doesn't work
<:emoji:number> works
\
= !pro2
@split needle thanks solved my problem
Help my acc got hacked
What do you mean exactly?
My acc got hacked
He removed my eemail
And security question
He login to my acc and removed them
Not related to the bot
Can u help?
This is not discord support
Awh
Contact them on https://dis.gd/report instead
How can i turn message logs on?
Deleted message logs
What command do i need to use
from the dashboard select your server and then move to Logs module and active message deleted log and link it with your log channel
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Do not mention developers for any reason
hello support, we are currently having problems with the ProBot when we use it as a music bot. The bot stutters and sometimes has dropouts. I have already removed the bot from the server and re-invited it. Unfortunately didn't bring anything. When I pinged the bot, I had the following values. Time: 233ms Micro: 96ms WS: 99ms.
Host issue
Can not do anything other than let it fix itself
Okay thx
How can I get out of blacklist?
hey, i got this message and the only mutual server was this. Is he a scammer
<@&675070424748654593>
Already in queue, no need to repeat it
Report that to discord and block if you want to
Sorry
hello , my account is blacklisted how can i remove that ?
Hey, are you using multiple accounts?
no
Okay, i'll check that for you
hello
are you using multiple accounts?
HI
yes.
Well, it's against our rules
oh sorry didn't know
thats the reason why you got blacklisted
oh okay
Hey, how may i help you?
scam mp
Thanks for report, we're banning all scammers all the time. You can click report spam button and block him or just ignore it
Issue: Moderation Command Used does not seem to be working or i am misunderstanding its purpose
What I expected: when a moderation command (timeout/kick/etc) was used by my moderator either through discord or probot command, it would log in a channel
What happened: no log
Things I tried: refreshing discord and probot dashboard, turning Moderation Command Used off and on, making sure a log channel was set for Moderation Command Used, Making sure Moderation module was on, using both probot and discord native functions to test if it would log
Any suggestions or help would be appreciated. Thanks!
The log is not yet functional
oh XD well ;; thanks for letting me know
You may help by report spam to discord
There's more of this thing, all are automated so we can not take action on them all
There's 100+
They will keep growing if there's still users feed them with their accounts
And this is not started from this server, nor does anyone know where did it come from
That's why I may need users to act smart against those things
k
what does it say?
Not supported provider, please search for song name instead
How do I get the bot to do everything for me?
what link do you use, youtube?
you can start by reading #573048403429425162 :)
thank you 🤍
you're welcome
Hello guys!
Thanks for Pro Bot!, it help our Communities so much!
Anyway, I want to ask if there's a way to insert a channel into the respond of an autoresponder feature.
yes! you can use <#channel_id> to link a channel. you can get the channel's ID by right clicking on it, make sure that you have developer mode on
AWESOME!
Wow, what a great experience guys, salute!
glad to help
hello, how may I help you?
That's right
is the playlist by any chance set to private?
@wary crater my bad, youtube is no longer supported to be played via probot due to their new policy, you can use SoundCloud, Vimeo and BandCamp.
New policy? Lmao that policy got bots taken down since last year lol
Ok
Im working on the leveling system and I cant find what the syntax for announcing the new level number
Like i want it to say congrats so and so you have reached level {number}
hello, you can use [level] for the current level, and [oldLevel] for the previous level, and [user] for mentioning the user
oh so i used the wrong kinda brackets i see
yup the brackets matter
thank you
you're welcome
Bro im sorry im repeating this but I really need to get out of blacklist
Okay i have a question. I see all the commands including ban users etc in this server. If I were to deploy that command could i actually ban other members even tho i have no actual role to do so?
No, you don't have permissions
Go ahead and try it, it will show a message only you can see
Ah thank goodness. Lol ok thanks. Just wanted to double check 🙂
No worries
Yo!
So in the Twitch Notification Module I'm trying to ping a specific role. The mentioning works fine, but the people don't get pinged / the message itself isn't even marked yellow like it is when you're mentioned. Any idea how to fix it? 🤔 ( I already am using < @ & role_ID > )
.
how do i make probot send an animated emoji in the embeds
We noticed that you are a premium user, for faster response go to #premium-support
<a: emoteName : emoteID >
ok ty
Without the spaces inbetween of course
yes
hi hi,
-
go to your discord servers chat
-
-if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
-if you're on pc use your emoji and put \ before it and send it https://imgur.com/a/QT1KMOx
-
copy the message you just sent and paste it on dashboard
@magic escarp follow the channel topic please
🙏🏼
Oh, my bad 😅
no worries, it’s fine
hi, you can only ping @here or @everyone sir , at the moment
Oh, I tried everyone before that too but that didn't work either. Was it just recently added? I tried like 3 days ago and had the same issue as with the Role Ping
hi
make sure you saved changes, & probot have all permission required
Hello sir, how may I help you?
i'm blacklisted, why ?
Okay I'll try again 👍
developers have disabled role mentioning for the bot so not possible other than here and everyone ping
are you using multiple accounts ?
this is my only account
i’ll mention you when you are able to transfer credits
ok ty
my pleasure, it’s nothing
hi hi,
how can I help you ?
hey i queued probot to play a song but it isnt playing any music
Heya
Quick question
Can i remove the auto welcome message after set amounth of time ?
So they dont stockpile and flood the chat
__
second question
Is there a way to not log certain roles
I dont need to see every action my moderation team makes
hi, are you using youtube links?
What is the difference between identity background and profile background and how do I use it?
hey, you can’t
should i use youtube links?
Any one answer me please
elaborate please
screenshot how the bot reply to your command
I don't want to log the actions of my mod roles, but I want to log them from everyone else
For example deleting messages, posting links etc
also you can’t
😦
the bot join the room?
yh
then you can’t hear them
shows constant green borders indicating it is playing something
but cant hear it no
check your input & output of yoir discord voice setting, if it’s good kick & re-invite the bot
Hopefully simple question. Is there a way to prune the xp leader board of people who are no longer in the server? Tried looking in the command list and couldn't find it. May have overlooked it.
sure
use /reset command and in target field put their ID
So I'll have to do it manually for each member? There's no way to just remove everyone who's no longer in the server?
Just checking because other xp leaderboard bots I've used had that functionality and I just wanted to make sure if Probot had that feature too.
unfortunately not, you have to do it manually but you can suggest on #573053418017521664 to add such a function
Got it. Thank you so much!
My pleasure 
This the 3rd one from your server this week
Hey, go to dashboard (https://probot.io/dashboard) and in music module set up a user role as DJ or remove it blank for allow everyone
You may help by report spam to discord
We still banning them but there is 100+ of those scam accounts and its still growing
Help pls ❤️
@scarlet arrow@vernal cloud hey, are you using multiple accounts?
hey how come probot isn't allowing others in my server to use the commands?
@rare tide
need help i buyed premium but bot says i have no premium
We noticed that you are a premium user, for faster response go to #premium-support
Whats bot replies when someone try to use commands?
Its a scam, please click red report spam button
Ok thanks
We only have but one bot, ProBot, it's a pro at being a bot. So I am scratching my head to why it was self kicked and not logging.
<@&675070424748654593>
Did you get help yet ?
how do i make probot leave a voice channel?
Hey yall question how do I add someone so they can access the dashboard
<@&675070424748654593> -
hi hi, just by </stop:1>
hello !, only administrator perms access to your server dashboard
Ok so I need admin perms
yep
Hello! Is there any way to set up that Probot can only be used to play music into only one voice channel and not in any other?
Except disabling join permission to the other channels bc i think that would be buggy
<@&675070424748654593>
Hello, what is the command to make the arrivals? please
<@&675070424748654593>
Why does the bot still reply to a member with 0 perms + I’ve disabled the moderation system with pro bot but it still replies? Is there a way to fix this? (ping when reply)
<@&675070424748654593>
why i have blacklisted?
hi guys why i have black lest?
hi
can i ask
how can i limit a member to use a bot?
This is simply the help command, it just shows them how to use the command, they can't actually use it.
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Not particularly a specific user, but you can make it so that only 1 role can use the entire bot by going to the dashboard and editing the entire command list, you will have to change the Enabled Roles and add that 1 role. I'd suggest you create a new role and give it to that person
@lilac nebula @steep cedar done
Hello, I can't add roles to the self-assignable roles, neither by name nor by ID
Put probot at the top of the roles list
@sage flint i still blacklisted
i am black listed what should i do
@fast sparrow @young whale i will contact the mods about your blacklist and will see if it can be resolved.
Okey thnx
Please contact one of the admins
@near canopy check dm's plz whenever u can ..
Contact the right one with right language
That admin is responsible on arabic side so he will not respond
hello
Nope
Hello, how can I help you?
Thanks
i'am black listed and idk why
can probot send stickers?
We noticed that you are a premium user, for faster response go to #premium-support
I will contact the mods, if you were unfairly blacklisted then you will be unblacklisted.
can u answer my question pls?
This one
Thx
hi, its not possible
Oh ok
ty
I will contact the mods and check if you were falsely blacklisted
i am blacklisted
how can i get out from black list
i sent to the moderators and they never answer
You already asked about that and you already got answer
^
yes