#support-en

1 messages · Page 66 of 1

deft ore
#

its got admin so it can see every channel

split needle
#

Do you have any no xp role or channel set on the site?

deft ore
#

yes

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I'm not the one who set it up, the server owner did, I'm just an admin

split needle
#

Then that could be the cause

#

If users have the no xp roles, or they are chatting in no xp channels, they will not gain any xp

deft ore
#

I'm... gonna have a word with her, I don't think she understood setup

#

thank you @split needle

split needle
#

Discord thing, not actually related to the bot

proper nimbus
#

i have a active premium subscription but the bot is on my server still offline, what did i do wrong? 😄

gray crystal
#

any help !

#

<@&675070424748654593>

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

split needle
proper nimbus
#

never mind i have the problem found ^^ 😄

cyan nova
#

I just want to set up welcome messages, but cant find the command for it

lean badgerBOT
#

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

sage flint
#

@cyan nova ⬆️

round mortar
#

hi
sorry for the question bur i m the only man with an issue with auto responder ?
I explain :
I have a problem with fonction "disabled roles" all other fontion works on y server but not this

You have a solution or maybe an explanation ?
Thanks for your respond 🙏

sage flint
round mortar
sage flint
round mortar
sage flint
#

No worries, yes, the auto responder restrictions doesn't work for admin permissions

round mortar
sage flint
#

My pleasure Pwease

lavish granite
#

It won't let my friend play music what do i do

#

send help

viral sundial
#

<@&675070424748654593> -

viral sundial
lavish granite
#

it just won't show up on the menu when they use /play

viral sundial
#

what about the other slash commands? Do they appear for him at all?

lavish granite
#

nope

#

they said that nothing is popping up

viral sundial
#

then your friend doesnt have use slash-commands permission

lavish granite
#

how do I turn it on then?

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I've been looking for 15 minutes and can't find how to turn it on

hollow bane
#

I'm getting some intermittent latency with my ProBot when using the music function. (/play) any tips?

wet harness
#

<@&675070424748654593>

wet harness
spark horizon
#

Pwease I don't know how to set it

wet harness
#

not from bot but from Discord You can ask here #chat-en and I will help you

spark horizon
wet harness
open pollen
#

<@&675070424748654593> how do I make probot send a message in a chat? Like I've read articles and watch videos but it still isn't clear for me.

versed geyser
#

I'm having issues with reaction roles and need help. I have done the following:

  • Added ProBot to server
  • Gave Permissions
  • Setup an embedded message and received it on the server
  • Setup a self-assignable role message with icons (and roles), the icons then appeared below the message. When I click the icon again to remove the reaction ProBot sends a PM informing me no change has occurred
  • I click on the icons and nothing happens
  • I verified that the ProBot role is higher on the list than the roles it is assigning

Any suggestion or help is welcome

versed geyser
split needle
open pollen
#

Ah thank you

versed geyser
split needle
versed geyser
versed geyser
split needle
open pollen
#

Okay I got it to do one auto response but it's not doing another one for some reason.

#

Like I have deleted it, redid it and tried again. The other one is working perfectly fine. But this one isn't working at all.

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I don't understand why it's not working.

open pollen
#

There's the auto response that works

split needle
#

Not sure if it's because of character limit
Try making the not working one shorter

open pollen
#

Okay

#

Okay it works now🧍🏽 but I was within character limits. BUT Thank you for help in my predicament!!

gray crystal
#

any help guys !! <@&675070424748654593> <@&675070381861634048>

bronze chasm
#

Hola!

#

Hello I am new here 😄

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Does anyone have any idea on how to have the bot auto add points every few secs or hour?

split needle
bronze chasm
#

Points to give to rank's

split needle
#

It will automatically work when you have the leveling system and utility module enabled on the site

bronze chasm
#

😮

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Oh

split needle
#

But it has its own cooldown and you can not change it

bronze chasm
#

How to enter the Site?

split needle
#

https://probot.io/dashboard and select the server on the left side (after the 3 line button on top left for mobile)

bronze chasm
#

Thank you very much =D!

fast vigil
#

hey am I having no prefix?

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I can use role command without prefix

timber helm
nocturne flax
#

hey what is credits

#

anyone tell me

odd wigeon
#

Hello

nocturne flax
#

hi

#

hey can you tell me credits use

odd wigeon
#

I want to remove the blacklist from my account

nocturne flax
#

good answer

#

anyone can tell me the use of credits

odd wigeon
nocturne flax
#

all uses

#

can i buy nitro from credits

odd wigeon
#

buy anything in discord ex: nitro, servers, Netflix, Spotify, and many things

odd wigeon
nocturne flax
fast vigil
odd wigeon
fast vigil
#

aliases without prefix?

nocturne flax
odd wigeon
nocturne flax
#

nitro

#

credit

odd wigeon
nocturne flax
odd wigeon
#

I dont need your account

nocturne flax
odd wigeon
nocturne flax
odd wigeon
nocturne flax
odd wigeon
#

You too?

nocturne flax
odd wigeon
#

Good

#

Where are you from

nocturne flax
nocturne flax
odd wigeon
nocturne flax
#

pakistan

odd wigeon
nocturne flax
odd wigeon
#

Good people 🙂

nocturne flax
odd wigeon
#

Do you want the nitro?

nocturne flax
odd wigeon
#

You transfer amount of credits to me and i well give you it

nocturne flax
odd wigeon
#

You can claim your daily credits and vote to pro bot

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And get credits

nocturne flax
#

okay

lean badgerBOT
#

This command moved to Slash Commands /vote.

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This command moved to Slash Commands /daily.

nocturne flax
#

done

lean badgerBOT
#

This command moved to Slash Commands /credits.

sage flint
lean badgerBOT
#

:white_check_mark: @『daniyal khan||Official』, ! My, Bank🏦 muted from the text! :zipper_mouth:

livid loom
#

Is there other way to buy credits than the daily?

split needle
#

And you can not buy them

livid loom
split needle
#

The bot should dm you after voted on top.gg, else it's api latency or something else

nocturne flax
#

How to change pro bot prefix

split needle
#

No longer supported

neat moss
#

Quick question as new things have been implemented since I started using The bot again. Is there no longer an option to get Logs when people update their account?

split needle
nocturne flax
#

Is there any way to change bot prefix

split needle
nocturne flax
#

Okay thank you @split needle

amber kestrel
#

My welcomer seems to not work. Everything is set up appropriately but it just wont send any messages (in any channel). Any ideas?

split needle
amber kestrel
#

Sure thing.

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Our server uses a verification system (Captcha.bot) and Rules Screening. MEE6's welcome messages worked before

split needle
#

Is the image you uploaded bigger than 3Mb?

amber kestrel
neat moss
#

Oh you know what. I was thinking of Carl bot now that I check the settings

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My bad

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Thank you

amber kestrel
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Was aboutta say ^^

neat moss
#

Yeah I use both and got it confused 😂

amber kestrel
#

Felt. We are currently starting to boycott some bots

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Such as MEE6 ;)

split needle
# amber kestrel

Try uploading other image, save change then upload this one again to see if it fix it

#

Also try not to mention other bot names here as per #573048353458356234
But you can still use them as refference only when needed

amber kestrel
split needle
#

There's 2 issues that could happen in that case. Either the bot/media host could not recognize the image, or the bot doesn't have permission to attach files in that channel

amber kestrel
#

Since the settings are set up for the ProBot, I'll try it with some different media file.

#

Indeed a different image fixed it. Weird.

split needle
#

The media host be goofy sometime

amber kestrel
#

Any idea on how I can make the original image work?

split needle
#

Reupload it
It should be recognized as different file instead of the old one

amber kestrel
#

Still not working. Goofy.

#

Wait, I know why 🤣

#

FYI @split needle. The file format was wrong. I renamed the .webp to .png earlier to fix smth regarding some other issue. I've reuploaded the file and it's working now :)

split needle
#

Oh

#

Fixing like that will never work though
At least you realized it

amber kestrel
#

It worked for my case before hahaha

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I know it's not how I'm supposed to do it :)

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Anyways, have a nice day and thanks for helping me

lone cosmos
#

Hello support team, I have a question. I use the leveling system on my server. If a user levels up in voice chat and I have set a role as a reward, he doesn't get it immediately, it always takes a little > 1h. Is that normal ? And if so, what is the delay?

split needle
timber ridge
#

WHAT A PROBLEM

split needle
#

That's not even a command

timber ridge
#

IS A COMMAND

split needle
#

There's no command like that

timber ridge
#

THAT COMMEND ARABIC

lone cosmos
split needle
#

There's none

lone cosmos
split needle
#

It's intentional

lone cosmos
#

Oke thanks 🙂

split needle
#

They tried to find a way but didn't work out

queen halo
#

hello

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is it fine to create an automated tool to claim the daily?

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<@&675070424748654593>

split needle
#

No

queen halo
#

what would be the punshiment if i did?

split needle
#

Blacklist from using credits

queen halo
#

oh

#

ok

misty lagoon
#

can you help me

#

its enabled but the command don't work

#

@split needle

#

@near canopy

frozen pilot
#

and try again

split needle
livid loom
#

Hi, can I add someone to change server settings on the site?

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

nocturne flax
#

How the heck do i change my level

#

Check*

livid loom
#

./rank

lean badgerBOT
sage flint
#

Try to change your background on the dashboard, if its not helps, you need wait, its known issue and should be fixed soon

nocturne flax
#

Why am I blacklisted ?

woeful yarrow
#

Where to add wallapaper?

#

<@&675070424748654593>

long arch
#

Is the music always choppy?

nocturne flax
sage flint
sage flint
sage flint
woeful yarrow
#

I want make like this

sage flint
lean badgerBOT
#

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.

raw linden
#

how can i report a bot, pretending to be @stone cloud?

lime thunder
#

Im blacklisted and i need to know why and when the blacklist will unlock

sage flint
sage flint
lime thunder
#

yes

#

how can i solve it

split needle
lime thunder
#

one for my phone and one for my pc

#

sometimes i use the acc on my phone to get credits but its like 2 or 3 times a month

split needle
#

Well using more than 1 account to get credits is not allowed, therefore I can not request unblacklist for you

lime thunder
#

ok thanks

autumn path
#

takeoff My regards to y'all ❤️

thorn cliff
#

The levelling system isn’t working anybody know why?

livid loom
#

Is there a command to check how many people was invited by a specific user?

lean badgerBOT
sage flint
sage flint
thorn cliff
#

So the problem is that when people on the dc reach that level they don’t get the role that is the award

#

I added reward roles where one could add them

nocturne flax
#

hello i want to ask for something

livid loom
lean badgerBOT
sage flint
sage flint
nocturne flax
sage flint
sage flint
# thorn cliff Yes

Make sure that Probot role is above rest of role in your server settings also check if Probot has every necessary permissions

thorn cliff
#

Now it works

shell island
#

hi

#

probot can play spotify playlist?

sage flint
clear dust
#

Someone on my server wants to use / commands but the bot isnt visible in the list of commands. I can see it but they dont.

static radish
#

Gryczka#7269

sage flint
# clear dust Someone on my server wants to use / commands but the bot isnt visible in the lis...

Hey, you need to give your users permissions to use slash commands, for do that head to your permission settings and grand "Use Application Command" permission for users role or just for everyone. If its still not help check if you aren't block Probot commands for everyone or in every channel. You can check that in your server settings in "Integrations" page, make sure that your settings looks like those on pictures below

sage flint
clear dust
sage flint
clear dust
sage flint
#

you're welcome Pwease

junior token
#

we have the probot yearly sub, and when going to the website it still states we don't have the pro account. Why? and also why when going to the website i still see the original one? does the subscription one not inherit the original?

junior token
#

Yup

timber helm
# junior token Yup

use </vip move:1> bot number , then you will reserve a dm with bot invite link
How do i get the bot number?

Method “1”
if the bot is on your server:
Type the command </vip info:1> and you will see the bot information and the bot number
Method “2”
if the bot isn’t in your server:
1 ~ Go to the subscriptions section of the control panel :
https://probot.io/premium/manage
2 ~ Click on the invitation button of your bot
3- You will be taken to a new page and you will see the name of the bot and on its side a number such as [2739]

** aggressive picture of method [1] :**
https://i8.ae/BNYYE
** aggressive picture of method [2] :**
https://i8.ae/NwgCO

#

make sure you are logged by the bot owner’s account.

junior token
#

i did the vip info and it sates another bot is being used for this server ?

timber helm
junior token
#

ProBot Prime ✨#6379

#

thats the probot in our server

#

ProBot ✨#5803

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We also have this one as well.

timber helm
#

kick the default version

junior token
#

will it transfer the already input info into the prime one?

#

because we built a lot within the default.

timber helm
#

Yes all data saved

junior token
#

okay so just kick it?

timber helm
junior token
#

Okay it's kicked

timber helm
junior token
#

okay so with the invite its within the server, however on a refresh of the probot.io website it still states this server requires setup.

unique ore
#

hello, a few months ago I was here with a report that the application was not responding and it still applies to any ban command, it probably worked, but this was useful:

#

The clear command still doesn't work.

timber helm
junior token
timber helm
# junior token

are you logged with the same account? make sure you add it on your server

#

& make sure there’s no anti-bot protection on your server

reef lion
#

Hello I need some help

timber helm
# unique ore

try right now, make sure probot have all permission required, and his role above all the others roles

timber helm
unique ore
reef lion
#

I guess

#

My language is bad

reef lion
#

Someone mas up the server now the owner is the only one that kick people

timber helm
# unique ore

he have administration permission? by the way our bot delete only two weeks old messages

unique ore
#

and role bots have all permision

reef lion
#

How can I fix that that others rule can kick or ban

timber helm
reef lion
#

English

#

But I said f word

#

F server

timber helm
reef lion
#

And he auto kick

timber helm
unique ore
reef lion
#

I have the same problem

#

Noo is not working in my server

timber helm
unique ore
unique ore
unique ore
timber helm
unique ore
timber helm
unique ore
timber helm
unique ore
#

😄

thorn cliff
#

How can one set up a warning system

timber helm
#

done checkmark Kousek#7366

timber helm
nocturne flax
#

Hello kick logs are not logging anything yet

young prairie
#

Hey, is there any way to change the permissions i gave ProBot when adding it to my server? It is not doing everything it should (like welcoming new members), even though i've set it up identically to another server it's in, and where every function works well. Since nothing else is different from there in my new one, i thought that the only thing that might be wrong is that i've not given it enough permissions (i only gave 3)

hollow badger
#

bruh

timber helm
hollow badger
#

...

timber helm
young prairie
timber helm
thorn cliff
timber helm
indigo nest
#

For some reason mobile discord users can't thumbs up a post I made to accept the rules and get assigned a role. Would anyone know how to fix this? is it a common issue?

timber helm
#

!music

lean badgerBOT
#

My members are unable to use music commands?

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.

balmy dune
#

Hi, testing out probot, is there any way to allow extra roles access to the dashboard, or will only people with admin perms be able to have access?

timber helm
#

make sure you saved changes

timber helm
balmy dune
#

Ah alright, thank you for the quick response!

indigo nest
# timber helm elaborate please

See screenshot, I have a very basic reaction role setup for thumbs up on my rules post.

For some reason mobile users sometimes can't react to it. It seems to count up by one and straight back down.

#

Let me find a clip someone sent me once

timber helm
#

add me to your server to check that for you

timber helm
indigo nest
timber helm
indigo nest
#

Just make sure you try it on mobile

#

Il send u link in dm now

timber helm
#

sure

nocturne flax
timber helm
timber helm
safe badger
#

I have a question for playing music with probot

#

what will happen when everybody leaves the voice channel?

#

will probot turn off?

#

or will he keep playing the queue?

#

because I see on the website there is a /24/7 command, but it is not working

young prairie
bronze chasm
#

I wounder how y'all do the special symbols next to the rank

split needle
split needle
bronze chasm
#

Like the special symbol

#

That's next to your name

split needle
bronze chasm
#

Darn Rly wanted to use that 😔

unique schooner
#

Hello i have a problem me i Can play music on Probot but my Friend can't

vivid acorn
#

I get "DiscordRESTError [50001]: Missing Access" whenever I try to send an embed message in a particular text channel in my server

#

Help : (

copper swan
#

<@&675070424748654593>

split needle
split needle
cold sinew
#

So, is anyone else getting the issue where when Probot is playing a song it suddenly gets all garbled/robotic for no reason? Like, I've checked that it wasn't my headset, wasn't my phone, and wasn't my laptop--it's so random but annoying & painful to the ears.

teal wraith
#

I been using ProBot to log messages in my server for a year now or better, and on the 1st, the bot has stopped working all together. I had set up a testing server that I use to test out the bot, the features, and commands safely, and noticed that the bot had removed itself from my servers, yes plural, as the testing server and the one I using it to log, both the bot had removed itself.

I reinstated the bot to the testing server and to the server I wish for it to truly log, and for the testing server, it has begun to log messages again, but on the server I really need it to monitor, it isn't logging anything. What is going on with the bot?

vivid acorn
#

Im going insane

#

I cant figure this

zenith stone
#

reaction roles arent working rn

#

i watched new people in my server react to rules and still not giving them access to channels so had to manually do it!

#

weve had it set up for years but its not working today for some reason? Any status updates on whats going on admins?

granite dew
#

why we dont have persian chat ? run_hehe

split needle
split needle
split needle
split needle
split needle
zenith stone
cedar fable
#

Is there a reason why ProBot would stop dm'ing members when they use caps or use bad words? Sometimes it sends a message sometimes it doesn't

crisp crown
#

Why am I labeled a scammer.

#

In the discord

humble grotto
#

Heyy i got blacklisted and i didn't did anything

#

How can i remove it?😭

native pagoda
#

<@&675070424748654593> Hello, could you please tell me how to remove a banned user from the leaderboard (Level system)?

native pagoda
#

And why did I pay the premium, and it did not open for me?

lean badgerBOT
pallid maple
#

Can I have ProBot Non Prefix Access

So I can use his cmd without prefix

timber helm
timber helm
timber helm
timber helm
small plume
#

@timber helm

#

@nocturne flax Please help me I have been blacklisted what should I do

#

please

timber helm
#

@small plume use one support channel please

small plume
#

Ok

cedar fable
timber helm
cobalt yew
#

Hi I have a question - Why does the "voice chat level" of users only update whenever they write something? I have people in my discord who do not chat and use vc all the time - is there a way to either do something like an auto update every day or like a manual update?

#

Or any other fix so their ranks can update?

timber helm
keen trout
#

im in blacklist):

cobalt yew
#

Their ranks DO update after they write something

#

But i want to update their ranks even if they dont write

timber helm
#

user's must be active at text channels to gain that voice level required reward

timber helm
keen trout
cobalt yew
tardy knot
#

I have a question why does probot audio cut in and out when playing music

timber helm
tardy knot
cobalt yew
timber helm
gritty musk
#

👋 Can you add channel directs within embedded messages?

nocturne flax
#

is anyone else experiencing trouble with the music function on the bot?

gritty musk
#

Figured it out, 👌 No need to reply to that message.

drowsy shard
#

Hey I was just wondering if theres a way to embed a channel # or link into the autoresponder feature? Thank you for your time 🤍 <@&675070424748654593>

split needle
split needle
gritty musk
#

Is there anyway to add text after the image within the embed? I know there are such things as footer but is there a way to rearrange so that the description field is under the image field hmm

willow spire
#

What command should I use to activate pro bot

gritty musk
#

Another question I have is that if I am using this format within the Twitch Notification embed, will it @ everyone, or do I need to edit that with roleID such as previous embeds require, or would I be better off using the normal message feature for that? hmm

sage flint
gritty musk
#

Will the [stream.link] work within the embed, or will that need to be added to the message?

sage flint
gritty musk
#

Thankyou :)

patent veldt
#

What should I do ?!

gritty musk
#

Okay I did a test and it doesn't accept within the title, I added the @ everyone to the message field the bot itself has administration rights but it doesn't seem to @ everyone properly.

#

Does the bot need to have actual permission ticked for @everyone, Id assume the administration permission should override that hmm

drowsy shard
gritty musk
worthy pebble
#

Тутуттутуттутутутутутутуттуттутут

quick wren
nocturne flax
#

help i cant set prefixes

#

why not

timber helm
#

we no longer support prefix use slash commands or aliases

nocturne flax
#

ok thx

timber helm
#

my pleasure

delicate hinge
#

hello so basiclly im blacklisted :/

timber helm
quartz citrus
#

How can I use this command? I get this error

lapis jolt
#

how do i donate credit to someone

spring ether
spring ether
quartz citrus
spring ether
quartz citrus
spring ether
#

yw

rigid mirage
#

why am i blacklisted

true gull
#

hello

nocturne flax
#

How can I change the ProBot avatar?

split needle
split needle
fast sparrow
#

Im blacklisted

sage flint
fast sparrow
#

No

true gull
acoustic nymph
#

sorry

#

almost irrelavent

#

but an arabic server called وسطاء العرب tried to steal my account but they were stupid enough not to change the email but change the twofactor only

#

is there a way to file a complaint against the server and a faster way to reclaim the account faster than emails?

fast sparrow
twin dagger
#

hello i would like to get a refund

lean badgerBOT
viral sundial
#

<@&675070424748654593>,

timid lake
#

Hello! How can i active Self-Assignable Roles? I mean I follow step by step to active this section, but when I choice my role something doesn't work!

lean badgerBOT
#

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

#

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.

timber helm
#

@timid lake rawrPB

stuck kiln
#

anybody on a sucking rampage any?

#

like the dicks these days are incredible

solid orchid
#

Does probot can include custom server emojis in its embeds? <@&675070424748654593>

stuck kiln
#

No?

#

okay

#

bet

karmic pulsar
#

Hi I can't receive credits from friends I don't know why and I tried logging in from the actual website and there is no blacklist or anything so please solve this I have been on weeks on this situation <@&675070424748654593>

true gull
#

can some1 help me ? i want to be whitelisted not blacklisted

kindred valley
lean badgerBOT
hard wing
#

Trying to do something with select menu and an embed though for some reason the select menu doesnt want to show up.

#

Anyone have an idea on why?

haughty egret
#

hello this question is probably answered somewhere but where can i find my premium bot id?

#

kind of in a rush

lean badgerBOT
chrome lion
#

Guys

kindred valley
kindred valley
hard wing
#

i ahve

full pasture
#

Hi 👋! I was wondering if there was a way to change the range of xp you got per minute of activity, like if there was a multiplayer of sorts as some other bots do

kindred valley
midnight wigeon
#

Why I have been blacklisted?
for what reason?

full pasture
#

Oh well, ty tho

hard wing
kindred valley
hard wing
#

I feel like I am missing a step

kindred valley
lean badgerBOT
inland scarab
#

Hallo

#

My account is on the blacklist

hard wing
timber helm
#

@kindred valley follow the channel topic please

midnight wigeon
#

Mine is on blacklist too
And this is mu only account

#

My*

timber helm
midnight wigeon
#

No this is my only account

inland scarab
kindred valley
timber helm
# hard wing

make sure probot have all permission required & his role above all the other roles

hard wing
#

it does. I figured out the issue

fierce snow
#

how can I unlock pro bot blacklist

hard wing
timber helm
midnight wigeon
#

What about mine?

quartz crater
#

How do I make it silence everyone who enters the room?

timber helm
timber helm
midnight wigeon
#

How long does it take?

timber helm
timber helm
timber helm
#

@fierce snow use one support channel, right?

copper dragon
#

i dont know

fierce snow
timber helm
kindred valley
timber helm
timber helm
young whale
#

.

nocturne flax
#

@timber helm

#

I’m blacklisted

harsh sedge
#

السلام عليكم .

final jungle
#

Hiii I have an issue with probot, it seems the members of the serv can't use the commands at all (music module) and I can't understand why

elfin marsh
#

Hi

maiden arrow
#

The description in bot.gg said that ProBot is capable of utilizing level roles as well as reaction roles. However, I can't find them on the command list nor can I find them using /.

#

Are those functions inside Premium, or are they just disabled at the moment?

final jungle
#

<@&675070424748654593>

timber helm
timber helm
lean badgerBOT
#

My members are unable to use music commands?

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.

lean badgerBOT
#

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

solid orchid
#

How can i use personal emojis in embed ?

#

because when i write :exmple: it dont work

final jungle
nocturne flax
#

My logs aren't working at all. The bot has all the permissions. I kicked the bot, reinvited it.

upbeat mango
#

Have anyone else a issue with using the /profile command?
Have ProBot on a community discord, everyone can use that command, expect the owner herself. There is no settings put in to that command that should stop it from working. All she get by using the commands it "profile.png" and whatever is downloaded is a small white square ... 😩

timber helm
timber helm
timber helm
timber helm
upbeat mango
timber helm
junior steppe
#

i tried everything!

#

<@&675070424748654593>

timber helm
junior steppe
timber helm
#

nope

junior steppe
#

Okay

timber helm
junior steppe
#

Thanks im going to try

timber helm
#

my pleasure

junior steppe
#

Still not working :/

junior steppe
sage flint
#

This problem appear with only /rank and /profile commands on any other else?

junior steppe
#

yes /top

junior steppe
final jungle
#

Could it be a permission problem ? Something that another role would overwrite ?

sage flint
sage flint
final jungle
#

It's not even the bot it's discord itself I think

sage flint
final jungle
sage flint
#

My pleasure Pwease

nocturne flax
sage flint
nocturne flax
sage flint
nocturne flax
sage flint
#

No, i get a message

gritty musk
lunar wing
#

Why is the bot down just in my 1 server?

wraith comet
#

same here

#

he takin a sleep day 💤

quick prawn
#

Same issue here, you're not alone guys

wicked trench
#

Bot down?

raw owl
#

Yes

sage flint
#

I know that issue, and its already reported to devs, be patient please

raw owl
#

OK

quaint sentinel
#

quick restart

lunar wing
#

ah alrigh thank

frail quartz
#

Hellp guys,

Hope you are doing well, i just want to ask for the command that the owner should do to add person to the vip list after adding them on the dashboard !

lean badgerBOT
sage flint
gritty musk
#

hmm well you see I used the role mention which it tagged the role but there was no highlight for the message since I have that role and I never received a notification either

#

I can try again tomorrow with the @ everyone role ID even if it posts x2 "@@" rather than just one "@" and get the information back to you

#

but I had multiple people tell me that they didnt get a notification

#

See the difference, there is no highlight notification

dusty wagon
lean badgerBOT
nocturne flax
#

hey guys when i went to check my credits it showed me this, can anyone help?

sage flint
sage flint
gritty musk
#

thumbs_up Cheers, so something that doesn't work as intended for now?

nocturne flax
#

no but my old account was banned and i created this one a few months ago

gritty musk
#

i'll use something else in the meantime for the twitch notifications

nocturne flax
neon pulsar
#

hey, why do the but doesn't accept any kink of links?

sage flint
nocturne flax
#

alright

sage flint
nocturne flax
sage flint
nocturne flax
#

okay

maiden arrow
versed geyser
#

Is it possible to have probot send a message to a channel once a user has specific combination of roles? (self assign roles has been set up)

Use case: once the user selects his roles some have additional T&C requirements for our server and we would like to get a notification once a specific combination of roles are self-assigned. This is for mods to inspect that the appropriate roles and privileges have been assigned.

radiant canyon
#

how do i set up the bot to show deleted messages

sage flint
#

I see your message be patient

nimble moon
#

I have a Problem with the temporary Voice Channels.
It creates the VCs, but it doesn't remove them?

I didn't changed anything on the Permissions, and the problem exist on multiple servers.

sage flint
sage flint
nimble moon
sage flint
#

Maybe try to change time to delete channel on the dashboard

nimble moon
#

ok... i did, I'll see if it works.

brave forge
#

Hello!

I'm currently making a community server of my own to grow my channel and wanted to re-add the Pronoun Role (I deleted it earlier and wanted to add a different message - which I think could of caused this problem). I can only save the roles and create messages, but I don't know how to re-send them to my Roles Channel. For some reason, I keep getting this error (see below). I also have my "Select a message" not showing my Roles Channel when I make a new message. I knew this was a common thing for Discord and I fixed the permissions for my Probot. Unfortunately, it did not solve my problem. May I please have some assistants?

Thank you very much for your time and consideration! (Sorry for the lengthy message.)
*If I sound unclear, I do apologize. It's hard for me to describe things.

left glacier
#

How do u fix this?

#

Plz help

split needle
split needle
# left glacier How do u fix this?

Needs permission fix on the server
Move its system role higher than other roles, as well as make sure it has permission to manage roles and manage members

dawn flint
#

how can i help the translate of traditional chinese?

split needle
dawn flint
#

ok thx

left glacier
split needle
#

Check that from server roles settings

brave forge
split needle
#

Add the probot role or the bot itself to the channel permission override setting and allow it those 2 permissions

brave forge
split needle
#

In channel settings

fossil wyvern
#

Hi guys

#

Uwuuwu

split needle
fossil wyvern
#

What

brave forge
split needle
#

That is it

brave forge
#

Okay

#

Did I do this correctly?

split needle
#

That should be good

brave forge
#

Alright, I'll try it out

#

It could just be a Discord issue then XD

split needle
#

Refresh the site yet?

brave forge
#

I have and still get those errors

split needle
#

Send me an invite to your server in dm
I'll need admin perm to check out it

brave forge
#

okay one second

left glacier
#

@split needle I still wasn’t able to fix this can u join my server and help me plz?

split needle
left glacier
#

spark stratus
#

I have proplem if i mute some and i give him 2h its will get ever why?

vernal cloud
#

Can anyone help? i didn't do anything i just went to see my credits he said that user not found and i then found this

delicate bridge
#

Hi

merry crag
pliant lintel
#

<@&336913504051265537> wanted to pass on someone scamming in DMs from this server

frozen pilot
#

Thanks

nocturne flax
#

Uh hi. I was just wondering where in the control panel can I get to the embed maker? I'm blind and can't find the button

#

The self assign roles needs an embed to work but now I cant find the embed making menu 😭

spark stratus
nocturne flax
#

im stupid i found it lol

dusty garnet
#

How can I report DMA for users coming from this server?

split needle
dusty garnet
split needle
#

There's more of them, banning 1 will not stop it

dusty garnet
#

Fair enough, that's understandable

quick swift
#

can i get the dashboard link of pro bot

#

i am unable to access it

modest steeple
#
  • <@&675070424748654593>
modest steeple
quick swift
modest steeple
solar ether
#

Hello, I updated my self-assignable role message, saved the changes, but the changes did not update (on the server). So I deleted the embedded message and sent a new one. Then went back to the self-assignable message and selected the new embedded message (it shows the right timestamp and everything). I see the embedded message on my server channel, but the self-assign dropdown will no longer appear. I never had this issue for months until just a couple hours ago. ProBot has full admin rights, so it's not a permission issue... I can't figure it out. I hope you can provide some insight, thanks!

fast sparrow
#

I still blacklisted

mighty crypt
#

I still blacklisted

west kelp
timber helm
#

@mighty crypt hi hi, use one support channel please

mighty crypt
noble trench
#

hi can anyone help me put an animated emoji in my welcome text
I need the format to put the emoji
:: <- doesn't work
{:wo} doesn't work
<:ow: > doesn't work

noble trench
#

@split needle thanks solved my problem

fast saddle
#

Help my acc got hacked

west kelp
fast saddle
#

My acc got hacked

#

He removed my eemail

#

And security question

#

He login to my acc and removed them

split needle
#

Not related to the bot

fast saddle
#

Can u help?

split needle
#

This is not discord support

fast saddle
#

Awh

split needle
fast saddle
#

So where should i go

#

Ok thanks

spare ocean
#

How can i turn message logs on?

#

Deleted message logs

#

What command do i need to use

timid jewel
#

from the dashboard select your server and then move to Logs module and active message deleted log and link it with your log channel

https://probot.io/dashboard

split needle
#

Do not mention developers for any reason

lone cosmos
#

hello support, we are currently having problems with the ProBot when we use it as a music bot. The bot stutters and sometimes has dropouts. I have already removed the bot from the server and re-invited it. Unfortunately didn't bring anything. When I pinged the bot, I had the following values. Time: 233ms Micro: 96ms WS: 99ms.

split needle
#

Host issue
Can not do anything other than let it fix itself

lone cosmos
#

Okay thx

midnight wigeon
#

How can I get out of blacklist?

vivid jolt
#

hey, i got this message and the only mutual server was this. Is he a scammer

wet harness
#

<@&675070424748654593>

split needle
split needle
midnight wigeon
abstract silo
#

hello , my account is blacklisted how can i remove that ?

sage flint
abstract silo
sage flint
#

Okay, i'll check that for you

untold bridge
#

how do i get out their blacklist

#

guys

#

please help me

untold bridge
#

hello

sage flint
#

are you using multiple accounts?

stoic sapphire
#

HI

untold bridge
sage flint
#

Well, it's against our rules

untold bridge
#

oh sorry didn't know

sage flint
untold bridge
#

oh okay

sage flint
brisk sun
#

scam mp

sage flint
# brisk sun scam mp

Thanks for report, we're banning all scammers all the time. You can click report spam button and block him or just ignore it

modest elk
#

Issue: Moderation Command Used does not seem to be working or i am misunderstanding its purpose

What I expected: when a moderation command (timeout/kick/etc) was used by my moderator either through discord or probot command, it would log in a channel

What happened: no log

Things I tried: refreshing discord and probot dashboard, turning Moderation Command Used off and on, making sure a log channel was set for Moderation Command Used, Making sure Moderation module was on, using both probot and discord native functions to test if it would log

Any suggestions or help would be appreciated. Thanks!

split needle
modest elk
#

oh XD well ;; thanks for letting me know

nocturne flax
#

@versed niche

#

Please ban @versed niche cuz he tryna bait me

#

IDK if he's legit

split needle
#

You may help by report spam to discord
There's more of this thing, all are automated so we can not take action on them all

nocturne flax
#

u can ban him bro

#

please ban these type of ppl

split needle
#

That's not the only 1 as said

#

1 banned, anothed joins

nocturne flax
#

ik

#

but there's 6+ of those acc with no role

split needle
#

There's 100+

nocturne flax
#

wow

#

but who's the real one?

#

or isn't there any

split needle
#

They will keep growing if there's still users feed them with their accounts

#

And this is not started from this server, nor does anyone know where did it come from

#

That's why I may need users to act smart against those things

nocturne flax
#

k

wary crater
#

Okay so my bot is not letting me link playlists

#

nor even single vids/songs

west kelp
#

what does it say?

wary crater
#

Not supported provider, please search for song name instead

steel kraken
#

How do I get the bot to do everything for me?

west kelp
west kelp
steel kraken
#

thank you 🤍

west kelp
#

you're welcome

uncut grotto
#

Hello guys!

#

Thanks for Pro Bot!, it help our Communities so much!

#

Anyway, I want to ask if there's a way to insert a channel into the respond of an autoresponder feature.

west kelp
uncut grotto
#

Wow, what a great experience guys, salute!

west kelp
#

glad to help

proper wadi
#

Hi

#

I have a problem

west kelp
#

hello, how may I help you?

wary crater
west kelp
#

@wary crater my bad, youtube is no longer supported to be played via probot due to their new policy, you can use SoundCloud, Vimeo and BandCamp.

lapis saddle
#

New policy? Lmao that policy got bots taken down since last year lol

west kelp
#

if you don't have a question please use #chat-en

lapis saddle
#

Ok

surreal axle
#

Im working on the leveling system and I cant find what the syntax for announcing the new level number

#

Like i want it to say congrats so and so you have reached level {number}

west kelp
surreal axle
#

oh so i used the wrong kinda brackets i see

west kelp
#

yup the brackets matter

surreal axle
#

thank you

west kelp
#

you're welcome

midnight wigeon
#

Bro im sorry im repeating this but I really need to get out of blacklist

mental quarry
#

Okay i have a question. I see all the commands including ban users etc in this server. If I were to deploy that command could i actually ban other members even tho i have no actual role to do so?

west kelp
#

Go ahead and try it, it will show a message only you can see

mental quarry
#

Ah thank goodness. Lol ok thanks. Just wanted to double check 🙂

west kelp
#

No worries

magic escarp
#

Yo!
So in the Twitch Notification Module I'm trying to ping a specific role. The mentioning works fine, but the people don't get pinged / the message itself isn't even marked yellow like it is when you're mentioned. Any idea how to fix it? 🤔 ( I already am using < @ & role_ID > )

empty sinew
#

how do i make probot send an animated emoji in the embeds

lean badgerBOT
magic escarp
empty sinew
#

ok ty

magic escarp
#

Without the spaces inbetween of course

empty sinew
#

yes

timber helm
#

@magic escarp follow the channel topic please

#

🙏🏼

magic escarp
#

Oh, my bad 😅

timber helm
timber helm
magic escarp
#

Oh, I tried everyone before that too but that didn't work either. Was it just recently added? I tried like 3 days ago and had the same issue as with the Role Ping

true gull
#

hi

timber helm
timber helm
true gull
magic escarp
#

Okay I'll try again 👍

timber helm
timber helm
true gull
timber helm
true gull
#

ok ty

timber helm
#

my pleasure, it’s nothing

scarlet salmon
#

hi hi,

timid jewel
#

how can I help you ?

fossil delta
#

hey i queued probot to play a song but it isnt playing any music

sterile temple
#

Heya

#

Quick question

#

Can i remove the auto welcome message after set amounth of time ?

#

So they dont stockpile and flood the chat

#

__

#

second question
Is there a way to not log certain roles

I dont need to see every action my moderation team makes

timber helm
chrome egret
#

What is the difference between identity background and profile background and how do I use it?

fossil delta
#

just searching the name

fossil delta
#

should i use youtube links?

timber helm
sterile temple
#

I don't want to log the actions of my mod roles, but I want to log them from everyone else

#

For example deleting messages, posting links etc

sterile temple
#

😦

fossil delta
timber helm
fossil delta
#

yh

timber helm
#

then you can’t hear them

fossil delta
#

shows constant green borders indicating it is playing something

#

but cant hear it no

timber helm
fossil delta
#

thank you, it worked for me!

#

your a saviour lol i should have figured that out

timber helm
shut nymph
#

Hopefully simple question. Is there a way to prune the xp leader board of people who are no longer in the server? Tried looking in the command list and couldn't find it. May have overlooked it.

sage flint
#

use /reset command and in target field put their ID

shut nymph
#

So I'll have to do it manually for each member? There's no way to just remove everyone who's no longer in the server?

#

Just checking because other xp leaderboard bots I've used had that functionality and I just wanted to make sure if Probot had that feature too.

sage flint
shut nymph
#

Got it. Thank you so much!

sage flint
#

My pleasure Pwease

young spindle
#

Hey

#

Does anyone know how to allow anyone to use music commands

willow plover
#

This the 3rd one from your server this week

sage flint
sage flint
scarlet arrow
#

hi

#

i get blacklist why

vernal cloud
#

Help pls ❤️

sage flint
#

@scarlet arrow@vernal cloud hey, are you using multiple accounts?

burnt summit
#

hey how come probot isn't allowing others in my server to use the commands?

#

@rare tide

normal flare
#

need help i buyed premium but bot says i have no premium

lean badgerBOT
sage flint
molten mortar
#

Does anyone know if this is true?

sage flint
molten mortar
#

Ok thanks

teal wraith
nocturne flax
nocturne flax
ashen crow
#

how do i make probot leave a voice channel?

restive cypress
#

Hey yall question how do I add someone so they can access the dashboard

viral sundial
#

<@&675070424748654593> -

timber helm
timber helm
restive cypress
timber helm
#

yep

crimson otter
#

Hello! Is there any way to set up that Probot can only be used to play music into only one voice channel and not in any other?

#

Except disabling join permission to the other channels bc i think that would be buggy

#

<@&675070424748654593>

narrow vessel
#

Hello, what is the command to make the arrivals? please

sullen tusk
#

Why does the bot still reply to a member with 0 perms + I’ve disabled the moderation system with pro bot but it still replies? Is there a way to fix this? (ping when reply)

#

<@&675070424748654593>

lilac nebula
#

why i have blacklisted?

steep cedar
#

hi guys why i have black lest?

lucid marten
#

hi
can i ask
how can i limit a member to use a bot?

west kelp
west kelp
# narrow vessel Hello, what is the command to make the arrivals? please

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

west kelp
# lucid marten hi can i ask how can i limit a member to use a bot?

Not particularly a specific user, but you can make it so that only 1 role can use the entire bot by going to the dashboard and editing the entire command list, you will have to change the Enabled Roles and add that 1 role. I'd suggest you create a new role and give it to that person

#

@lilac nebula @steep cedar done

nocturne flax
#

Hello, I can't add roles to the self-assignable roles, neither by name nor by ID

west kelp
#

Put probot at the top of the roles list

fast sparrow
#

@sage flint i still blacklisted

young whale
#

i am black listed what should i do

west kelp
#

@fast sparrow @young whale i will contact the mods about your blacklist and will see if it can be resolved.

fast sparrow
#

Okey thnx

west kelp
#

Please contact one of the admins

nocturne flax
#

@near canopy check dm's plz whenever u can ..

split needle
hollow sonnet
#

hello

west kelp
#

Nope

west kelp
hollow sonnet
empty sinew
#

can probot send stickers?

lean badgerBOT
west kelp
crimson otter
#

can u answer my question pls?

crimson otter
#

Oh ok

west kelp
#

I will contact the mods and check if you were falsely blacklisted

young whale
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i am blacklisted

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how can i get out from black list

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i sent to the moderators and they never answer

sage flint
young whale
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yes

sage flint
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Done