#support-en
1 messages · Page 62 of 1
still waiting
What do u do with credits
Black list
Can I send an embed from within discord?
@muted galleon read the channel topic please
backgrounds for /rank command: https://probot.io/store/rank
backgrounds for profile command: https://probot.io/store/profile
badges for profile command: https://probot.io/badges
paid versions of the bot: https://probot.io/premium
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
!embed
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
I already made an embed, but can I send them from within discord too?
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
<@&675070424748654593>
Kind of like a /tag in other popular bots
Oh thanks but I am talking for a server
One server
already awnsred #support-ar message
no need to mention us i’m here
you can’t, this future doesn’t exist yet
Ok
you can’t, suggest it here #573053418017521664
@devout glade
then bro no need to use two support channels or you’ll be punished
nothing new, please be patient
Hey, send a screenshot of your welcomer settings please
Its should work, turn off whole module and turn it on back
If still not, turn on text message, set channel to #welcome, save, turn off text message
i have been blacklisted for no reason
He is Arab and we were in a Middle Eastern room, but I don't know why I would insult you
Hi so I have roles set up and everything but whenever I react to them, they never pop up on my sever profile
:white_check_mark: @Amr muted from the text! :zipper_mouth:
maybe cause you are using multiple accounts
hi ,make sure probot role above all the others roles
show me your reaction role settings
Hello, I'm trying to set up auto-roles for the bot, but for some reason the bot doesn't want to give the role new members who got to the server
@mortal summit What is the prefix of Probot?
we no longer support prefix use aliases or slash command & do not mention support members please
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Does custom bot have prefix’s still?
only for Tier 2
yw
I see, this is a little bit bugged when you add too many reactions, try to add one more reaction with any role and save it then remove it
Okay. Thank you : )
my pleasure
Is there a way to remove a song from the playlist? or am i blind lol
and one more question does probot still support soundcloud?
sup, does anyone know how much XP is one level?
I just set the XP of someone to 10 and they did not become level 10
is it 100xp = 1 level?
currently using /skip is the only way but a command will be added
and yes soundcloud is supported
yes?
thx
that depends on the level you can see how much is required for the next level by using /rank command
I am trying to set up the self roles, and it asks me to add a message, but I don't understand what that means.
on dashboard find 'embed messages' module, create and send an embed message
it'll be the message the bot will add buttons/reactions to
Thanks
yw yw
Apreciate it
np
thanks
also where can I add suggestions for the bot
I have another question sorry
does the levelling system have a leaderboard through a command
nvm i figured it out
thanks
Hello, i cannot use credits on my discord account for an unkown reason, it says that i'm blacklisted even tho i didn't do anything against TOS.
can i please get an explanation or a fix to why this is happening.
is there a way to play songs through a link
breaking our tos in general
hey how many accounts have you been using to vote
yeah you can use soundcloud viemo or bandcamp links
first account
so you just joined discord today and this is your first account you just learned about probot and credits and what you can do with them and voted to get credits?
I had an account and they stole it
you said this is the first account
No second account
Hi! I disabled level up announcments on the website but it didnt seem to work in my server
can anyone help walk me through it again?
??? is there a solution ???
alright ill send your id to the staff and they'll check what's going on
Is this problem still with you ?
help me plss
yes
Hi <@&675070424748654593> I'm trying to add Self-Assignable roles through the drop-down menu and it looks like it worked earlier but is no longer assigning the specified roles if selected. Is there anything I did wrong?
Also is there a way for when I update the message - the roles stay?
Hello, my probot does not work! The reaction roles do not work! This can be given whole many not the appropriate role! I need help urgently!
Not yet
There will be an announcement when it be back working
What is your main language? I can not actually understand you
Have you changed the bot's permission or role before that happen?
Also updating the embed message will not make any change to self role menus since those 2 things are not related to each
We have german support so you can ask in #support-int instead
Is the ProBot role above the role you wish to give?
I'm trying to set up self assignable role. It tells me to select a message beside select embed. What message would that be?
I fixed the assigned role thing, but if I update anything to it, it looks like people need to repick the roles, and itll take away any role they havent picked without them unticking it
everytime I add a song, it plays the song from the middle of it
does probot not ping roles when you set one in a welcome message?
<@&675070424748654593>
All the songs?
try to do this
<&@role_id>
Maybe a problem from music servers
perhaps
U can ask a mod when they come
An embed
If you want to selecte a message you need first to make an embed using probot dashboard
Go to (https://probot.io/dashboard)
Then select your server
After this go to embed option and create an embed
When you come back to self assignable role you'll find the embed that you created, select it as a message and the bot will put the reactions on it
When a mod comes he'll provide ur id to the staff
When he come???
idk, come back after a while, I'm sure he'll be here after from 2 to 4 hours
@queen solar can you send me msg Private when they comes
I'll do if I can 
@queen solar listen they can remove blacklist or they will tell me no
- I can't say yes or no
Ok
Wlc anytime
My bot doesnt wanna delete nothing from last year when i use the /clear command
Discord Api doesn't allow to do this if you mean that you cannot clear the last year messages
so i got a verification channel that's old and im clearing it up, it was working perfectly fine but when it got to october of last year it just stopped completely
How long has it been since the last message in that channel?
bots can only see and delete messages from 2 weeks ago till present
Like what I said, Discord Api doesn't allow to clear messages sent after 14 days
thank you
I don't think editing the message would reset the self role menu unless you did something else like deleting the old one to replace with a new one
but is the ProBot✨ role higher than other roles?
also have you assigned roles to the options yet?
How can i add roles to a server?
not related to the bot
you can google it
The blacklist is removed Thank you
excuse me, i have a problem about reaction roles.
i found one who couldn't find attached emojis both on PC and on a mobile app, but the most people includes me can see them.
do you know any reasons?
I really have no idea and also it is not related to the bot even a small bit so we can not really help in this situation
Awesome. For the welcomer, is there a way to show member count? i cant seem to find this
there is but only on the welcome and goodbye message with the [memberCount] variable
so i just have to enter the [memberCount] in the text field?
soz for the inconvneince still new 🙂
in the message ones, not the text of the image because it will not work
oh i see. Hope one day u guys can make it work for images 😄
well, on your purpose, you can not
How do I fix the reaction roles? When selecting all I get is "There has been no changes in roles." the bot is higher than everyone with full perms set.
can you make sure the bot's system role is higher instead? and also check out the options for the self role menu on the site as well to make sure it does what you wanted instead of making it take away roles when people are not having that role
Yes its self role is higher and I have it to toggle. But I've tried give and it didnt work either ay
then can I see the self role menu settings on the site?
there's no role assigned to the options
Ohhh so I'm big dum....I'm sorry that was so simple
what does memberflow mean?
I run a small server and sometimes the memberflow graph spikes randomly while being 0 on most days
<@&675070424748654593> ..
it's like a member count chart that shows how much member been in the server in that time
sometime it gets bugged out to not be able to see member count
you need 5 days more before you can transfer credits
also use only 1 support channel at a time
i see. thank you very much for your quick reply.
i'll contact discord support
hey can the regular pro bot use custom emojis within an embed message?
Hi guys i have been blacklisted how can i remove it
yes as long as the emojis are in your server or in other server that the bot shares with you
get their full ids by adding a \ before the emojis on the chat and send to get the ids
use only 1 support channel at a time
ah okay i tried doing like this because thats how we done the carl bot but were converting to pro bot for reaction roles as well now
so we need to use the number id instead of the name?
the full id of the emojis
they will look like this !pro1
also converting emojis from only text is just a hard thing when there can be more than 1 emoji with that 1 name so having the full id to specify which you want to use
ah i got it sorted and working thanks for the support 10/10
what can i do if i want that everyone who joins get roles
go to https://probot.io/dashboard, select your server on the left side, go to autoroles module and add roles to the box provided
already did that but it doesnt work
check if the roles have any managing permission to remove them
make sure the ProBot✨ role is higher than them
if your server have membership screen enabled, the bot will wait till members pass that to give them the roles
probotrole wasnt higher thanks for the tip
does work now
Hi i cant use commands because i’m blacklisted and I didnt do anything wrong
Where does the bot get music?
how i can give someone probot money?
Hi i want to report a scam where a party is impersonating Probot and steal users information .
<@&675070424748654593>
BID: 1059161337294499972 ProBot ✨#7491
SID: 1059131488899186799
invite ill give on request
report straight to discord trust and safety
we can not do anything about it really
/credits
and next time don't mention individuals for support
soundcloud, vimeo and bandcamp
are you using multiple account?
We already did that . but it would be great if the legit Probot can be removed from the scam server . Can this be done?
not entirely sure since we have never done any bot removal request from users even it's a raid or scam server because they all got removed by discord at the end
yes i under stand that . but atm people think that its the legit probot that is asking the verify them via QR.
they can always check the one sending the message instead of the one presenting on the member list which is more obvious unless they don't know how the app works
also they should get a login warning on their side as well, though they don't even care about it and cluelessly give their accounts to the spammers
How do I change the bot prefix, thank-you
not possible
Oh? Function deleted? I haven't used discord for a long time
qr bypasses this
its send the users token
almost all verified bot should use slash now and we followed that. though you can set up aliases to use like old prefix commands but don't include commands' name in the aliases
Thanks
the login warning, not the 2fa request because I already know about it
Who will I need to message to approve approve my request ?
if even us staffs can not make it approved then the chance for you to do it is just close to 0
though you can just let it be, only those who don't know will fall for it and they shall learn from that
Ill ask again . Who will I need to message to approve approve my request ?
noone
Then i would like to contact the owner of Probot
dramex though he may not answer you
What's the reason to get blacklist?
because if I create a voice channel in that category the other vowels are deleted? I’m using the temporary channel plugin
Bro I can't use credit can you anoint me
other problem I try to set the limit of users to 2 but it does not change
Hey i have the Problem that i have make a Twitch announcement and i have inadvertently deleted the Chanell and now a have that error
<@&675070424748654593>
Thank you, I didn't realized I had to post the embed first than add the Self Assignable Roles
<@&675070424748654593> so... i isn't whit that roll and I can use the command
Sorry if my English its bad
can you explain your question?
hi
i need help
@timid jewel
@finite moth @pseudo thicket
@quick wren
סתם לקטע יש פה ישראלים?
someone can help?
<@&675070424748654593>
i need ez something
You can't change the / prefix. But you can change the # one, by using #prefix ! , When you type any command using ! it will work for you
thanks

use /prefix !
you can change the prefix with paid versions only using #prefix NewOne
but generally you can use slash commands only with regular version
ok
@timid jewel Can you help me too ?
.
okay thank you

Im having trouble selecting a role for the reaction roles
there is this and when i type the name of the role or the role id nothing shows up
make sure that probot role position is higher than your reaction roles
well make sure that the bot has permission to assign roles to users and the roles set as reaction roles should not have any managing permission
Is there anyone who can help me? I’ve been waiting for almost 2 hours
/temp max:
for the maximum amount of temp channels can be created per one person
like if your max is 2 the person can't do 3 channels at the same time
but there is no possibility to set a max of one channel?
not yet
very bad bad
probot having issues with adding roles
can you explain how ?
Guys i really need help
❌ You have been blacklisted, please contact our support for more info.
???
does anyone know why probot's welcomer image feature isn't working? 😦 I am getting new members but the welcomer image isn't showing
i’m having the same issue, auto roles aren’t being assigned when new members join and i don’t think reaction roles are working either
<@&675070424748654593> .
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
make sure the probot role is higher than other roles, has permission to assign roles to users and the roles set as auto roles/reaction roles should not have any managing permission
everything is set up correctly and has been working for months but i noticed this issue yesterday/today
Okay how can I enable only voice text exp instead and disable text chat exp
<@&675070424748654593>
so you dont want the text xp ?
go to the dashboard > leveling system > NO XP CHANNELS
and select only text channels
Another question, @timid jewel how can I add a role to a certain amout of exp/time spent in vcs
click on add new reward in leveling system page
and select the role and configure it
I didnt know there was a dashboard lol thx
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
One question
@timid jewel
You told me I got to add all text channels in NO XP CHANNELS, is that right?
yes
So when I will create new channels
They wont be there by default
And member will gain xp
Is that also correct?
you have to add the new channels again :v
What do we do with moderator tickets
They are temporary tickets, I cant add them by myseld all the time
you can reset the text top every time you want
hii. my friend owns a server, and she can use probot, but no one else can. the command doesnt even come up when you put /play. it only works for her
<@&675070424748654593>
My members are unable to use music commands?
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
where is the french support channel?
@here Credits?
#support-int
how can I help you ?
no its an exchange
Has autorole been fixed yet?
make sure you did that correctly
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Bruh
Its been working
It just went down like yesterday
Other ppl were also complaining
alright, Brightfires i just want to update you. if you have recently made a server into a public mode which would ask for rules screening and users must have email adress & phone adress verified to talk in the server, then he will get the **auto role ** simply.
- Since you disabled the screening fonction the features should work properly with you
issue still persist :(. Image is 40KB (Tried to save it to check image size). Have also tried removing the bot and re-adding it. Looking forward to hearing back from you. Thanks
i did but it keeps disabling..
send me your server link in dms
ok

alright, all good, no worries
i had ublock running on the dashboard LOL
thanks tiger for the help
enjoy the rest of your day
my pleasure, have a good one

Didnt change anything
you understand what i said?
😒

Was the bot updated recently
Its a chat role
Oh yes it was updated
So probably a bug
can i ping roles in embed messages? and if yes, how?
<@&role_id> ~ mentions a specific role using its id
<@&675070424748654593> Hi, what does that mean?
ill report this to the staff and they'll check about it
Guys i m in blocklist what should i do and why im in it
ill report this to the staff and they'll check about it
Ok
How to mention channel in embed? Is there a page for variables?
embed messages variables
text ~ creates a hyperlink
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
thanks

Hey! how do i add the auto responder to trigger for a @ user of a member?
<@&675070424748654593>
Hello, mentions cannot be triggers unfortunately
I want a solution to the problem of black list is please
Only use 1 support channel at a time
i set an auto role but whenever someone joins it doesnt work. its on the right server and on the right role
Hey, I have automod set to delete messages in an image only channel but they aren't getting deleted. This worked for a few months but now it's busted. Is this a bug or something?
<@&675070424748654593>
Autoroles are assigned immediately after they join,
If you're facing issues with that, make sure to drag the probot's role above the member role in your roles settings.
If this didn't fix your problem you may have the rules screen enabled, in which case users must first accept those rules before being assigned the member role.
Probot has all permissions right?
I believe so, this has been working for months and nothing has changed.
Hmmm, can you check if no roles were assigned in the ignored roles section, If it's not try checking if probot has all permissions
Can I get the formula to calc @stone cloud exp for spetify level (I only know that level 100 is 950.000 EXP for voice + chat)
I want to know how much EXP do user need for level 10, 30, ...
Also I want to confirm again that
For chat: We get 10 - 40 EXP per chat / min
For voice: We get 10 EXP per min
"* To avoid spamming users get random amount of xp each minute while chatting"
So I confuse how long is cooldown for text + voice (60 seconds or 120 seconds)??
we don't actually know the formula to calculate xp per level, but we can get the result from auto calculation for you
also the cooldown is around 1-2 minutes, there's also no exact information provided either
so first of all exactly the cooldown is random from 60 seconds to 120 seconds or support don't get information from dev?
Second please count me: Text + voice (1, 10, 30, 60, 100)
we didn't get any information about it from dev so that's all we know from our calculation
* To avoid spamming users get random amount of xp each minute while chatting
They wrote it here and support say it 1 --> 2 mins so I am getting my confuse
anyway please you count me: Text + voice (1, 10, 30, 60, 100) or show me how to calc it?
text 70 6944 62500 258402 950000
voice 35 3472 31250 129201 475000
in the order is 1 10 30 60 100
this tool is secret right?
yea
hmmm are you miss something, I just test in my clone server
:))
idk that's how the system count it, I didn't make the bot
us staffs are blinded in these things tbh
oke so I will do it by set level
:))
cost like 10 mins but
even you have a mod role but devs still decide hide it from trusted mod
a little sad here :((
Text: 35 3472 31250 129201 475000
Voice: 70 6944 62500 258402 950000
wait
you are miss with text and voice
:)))
but I think my test is make confirm that your guys tool is correct
What level of premium gives access to Assign Role To Specific Invite in auto roles?
tier 1
if the feature is tagged with premium tier 2, it is for tier 2
There's no tag, its just "premium"
that's a premium tag and that's for premium tier 1 features
<@&675070424748654593>
by not using multiple accounts to claim credits
Hi someone scammed me for 2.3m credit and i have proofs
Can you refunded
Ok
Use one support channel please, already answered
Guys what the hell im in blocklist there is no support in this channel
#support-ar <<<<<<<
already awnsred no need to use two support channels
<@&675070424748654593> How do I make it to where it gives you certain roles at certain levels? I went to the dashboard but it's being weird
nvm figured it out
<@&675070424748654593>
you can not remove the blacklist yourself
and are you using more than 1 account?
Having an issue where a friend cannot play music even though its just us two in the server
what does the bot respond to him?
then I may request unblacklist for you
also you can just use arabic in #support-ar next time
this user does not have permission to use this command
then go to https://probot.io/dashboard, select the your server on the left, go to music module and remove the dj role as well as the roles in enabled roles option in commmand setting
you just need to wait
I can not do that
I have already request unblacklist for you so you don't need to ask about it again
and the reason was suspecting bot behavior
I gave my Staff and Mini Staff perms to ban,kick, timeout all that, but it keeps saying "you are not allowed to use this command".
They also have all the needed perms activated on the probot website, it still don't work. Probot also won't lockdown the channels🤷♀️
no idea what to do now been trying for days
make sure they have the role set as moderator role on the site, and the commands have no enabled/disabled role set in the commands' settings
also for lock command, make sure no role other than needed ones or the everyone role have the send messages permission set as
in channel permission override
Thank you sm!
first, you don't ask for help for other people if it's related to the blacklist thing
second, you don't mention individuals for help, you just mentioned a supporter from another language. we have a role for that purpose
are you using multiple account, or are having more people to send credits to 1 single account?
This is my single discord account and my principal acc from roblox is adeiioana
On roblox i have one alt account
Oh ok sorry
so then I will request unblacklist for you. if happen again, it might be because you are actually breaking our rules of using credits, but does not affect your access to use the bot
Ok thank you! Im new So ididnt know How to use the credits
just don't use it to trade with any thing outside of the bot
Ok!
Why is my account blacklisted ?
And how can i fix it ?
how can i get my friends in the discord server to also be able to play music andf not get the error message telling them they do not have permission too?
How many embed messages can I create and send in the channel?
my account is banned
<@&675070424748654593>
pls help me
Hello,go to the dashboard of your server on the site, in the music module, and check both the dj role setting and the play command setting to make sure there's no dj role, or any enabled/disabled role in command setting
There is no limit
Yes?
my account is banned
Then?
iwant no banned
U mean blacklisted?
yes
It's been a long time I am not using ProBot 
Oh sorry
@wheat depot
no
@wheat depot
check
what is your main language ?
ahead to #support-ar can’t help you with that ask them there
and no need to use two support channels please
how
it’s illegal to use two support channels and do not interfere with our business
Is there a way to use the bot so players can choose there roll ?
We noticed that you are a premium user, for faster response go to #premium-support
hi hi, elaborate please?
@versed ravine just use the ticket
already awnsred
Hii so I saw that Probot has changed the self-assignable roles system to where you can do button, selection menu and reaction. I have mine set to reaction and I have it all set up the way it used to be, but when people react, it's still not adding the roles. Probot is the highest role still but it's still not adding them, any ideas as to what i may be doing wrong?
<@&675070424748654593>
hi hi, sorry for the delay try kick & re-invite the bot + show me your reaction role settings
If I kick and reinvite the bot, would I have to re-setup everything I have it doing?
nope everything is saved
don’t worry
Ahh okie, i will try that. I haven't kicked it yet, but rn these are my settings:
it doesn't show it, but my notify settings currently are Notify. It says the basic like Added {0} in bold stuff
when I have it on notify, i don't get a message, but when i have it on Silent, don't notify, it does notify BUT it still doesn't add the role.
also sorry this doesn't show it well but it's set to Take.
share with me a server invite link in my dm’s please
hey when i try do to /clear by role @every one dose not work
only for 2 weeks old messages
ohhhh ok thanks
my pleasure, have a good one 
hi so is it possible i change the bot prefix?
we no longer support prefix use aliases or slash command
damn why not?
since discord requirements
discord suck
hi I made som Self assignabel Roles 🙂 and i got it all se up
but when i Click a emoji it gossent give it 🙂 eny advice ?
<@&675070424748654593> i added ProBot to my friends server and it said "Administrator is required" he gave his role Athe Administrator permission and its still saying that.
I’m not official, but try checking if you’re on the right account.
Check if you have actually gotten the permission then refresh the site after that, else the site will not be update on time
Suspect using more than 1 account for claiming credits
how to fix ? problem
Make sure the bot have permission to manage roles and manage members. Also its system role need to be higher than other roles and the roles set for reaction roles should not have any managing permission
Are you doing the said thing? This is not what you can just fix by yourself because it is not a problem
the bot isnt self assigning roles but is for others with the same settings in another embed? suggestions?
<@&675070424748654593>
Try resending the embed message and add reactions to it again @latent zodiac
Stick to one channel @keen brook
how do i make the link appear as text as on the screenshot?
on the left bottom "ENTER HERE"
text
and you can check the pinned message to see the other variables
Anyone know how to add filters to the roles so people can only get specific roles?
Like I can do the emote, text and color
But how do I make it so if they have X role they can't get Y role?
Just a really quick and dumb question are playlist not allowed?
Im trying to play a spotify playlist and it just wont
Not possible for now
Spotify is not supported
Ahhh thanks
Oh 😦
Will it be a thing in the future?
Because YAG can do it but I want to update my roles and saw I can make my own message in Pro
It is planned but not provided when will it be there
Hello! I need help with the autoresponder. How can I make a trigger for when a user @ mentions someone?
Hiya, im here i need help my welcome image is not popping up when a new user joins.
Not possible
Make sure the image is in png, jpg or jpeg format, and is lower than 3Mb
ah its in WEBP let me fix it
Thanks!
ok i got the welcome image fixed but now i've got another issue with automod
image only channels aren't working
The probot is the highest rank other then admin 🙂 but still it work with other selff asigne just not the game ranks 🙂
Before it was
Rank 1 do 1️⃣
Rank 2 do 2️⃣
And so on
Now its rank 1 do 🐭
Rank 2 do 🙈
But in my mind that will not fucke it up ? Users that did use the old system will just have the rank but nead in order to get new ranks click on it 😀
I also tried removing all users from game ranks but still i won't allow me to get the gaming ranks that nobody have and nobody have reacted on 🙂
are you using multiple accounts ?
Why rip is stopped?
use one support channel please
hello all, is bug twitch panel An error occurred on client
screenshot what do you mean exactly?
yes
i guess that because my browser uses a vpn, but I didn't know that I get blacklisted for that
@timber helm
are you using multiple accounts
nah this is my main account
i’ll check that for you, don’t worry
I just votted but after I tried /credits command it told me that I got blacklisted
thx bro
send me your server link in dms please
my pleasure
what is your main language?
Why do you ask me for my server link? the problem comes from the module not from the server ^^
How did you manage to get that error? Please send me your server to check out that further.
I put the ads in a living room last night to test your beta module, this morning I wanted to go modify the text because I did not like too much and I received this message...
did you tried from another browser
yes chrome, brave, edge and firefox
there is only this part that bugs everything else works
i’ll report that to dev’s ty
thank you
my pleasure
I was use multiple accounts
alright, it’s illegal to use more than one account, your are suspected for farming credit right?
yes
😹 i’ll check that for you, i’ll mention you when you are able to transfer credits don’t worry
ok thanks
my pleasure 
Hey there!
May I ask what settings you had for that module before this crash error happened? In details please if possible.
And what were you trying to do or change when this message came up?
What browser do you use, too?
hi can someone help 😄
Hello sir, how may I help you?
i set up leveling but the bot wont rank up players to their ranks
it says it needs to be in a higher position but its at the top
@ancient jay - @azure lion guy’s you’re able to transfer credits now
make sure the user reached the both level required
Hello,
last night everything was fine I wanted to test this module but this morning I wanted to go on the panel to modify 2.3 things but I could not do it I got directly this message so I can not tell you more
do u mean like this? do they have to reach BOTH text and voice level
ohh ty!
my pleasure, have a good one 
I see, do you remember if you had a plain message type or an embedded message type?
embed
Interesting, last question:
Have you deleted the channel you picked? ( the notification channel)
Yes to know if it came from the server or the panel
That's the problem here. If you delete the notification channel you chose, the module will crash. I've told the developers about it, and as soon as it's fixed, I'll let you know.
Can I get your server ID in the meantime?
okok 🙂 yes ID: 754315403697586267
small suggestion for the twitch module and to be able to put the name of the game in which the streamer plays example {Name_Game}
hello, may I ask do probot have the looping queue features?
hi hi, </repeat:1> only for one song supported
@timber helm Hey there, may I know which kind of url here is required?
hi hi, all url's are supported.
tested this one, it does not work https://cdn.discordapp.com/attachments/1018816353597145165/1056856164492648488/1.jpg
you must add a image fonction
could you pls let me know how to add the image function
also, is it available for gif type file
bro becarful?
what is your main language
ahead to #support-ar
can’t help you with that
kill the keyboard
you will be punished if you use that support is not your main language
and you got black listed for farming credit by using multiple accounts
ahead to #support-ar for the last time
it’s fine
:white_check_mark: @علي. muted from the text! :zipper_mouth:
Can I have help with the role thing I don't know who to do it..
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Ahh-
ahh_
I don't know how to use it.. -
follow the steps it’s pretty easy
Not when you are on a iPad and don't have a phone to read it....
How to leave the probot bot in voice?
are you using more than 1 account to get credits?
use /stop
hi hi,
-
go to your discord servers chat
-
-if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
-if you're on pc use your emoji and put \ before it and send it https://imgur.com/a/QT1KMOx
-
copy the message you just sent and paste it on dashboard
umm not in the server but server emojis in the level up messages
that's how you get thing to use the emojis on the bot's messages
I have a privacy question. How long do you keep on your databases our email addresses? Do you process data cancellation requests in case somebody want you to delete personal informations from your services?
<@&675070424748654593> will it help with the Emoji Self Role Grand problem if i Remove alls Rolles ? ore can i do a way so i dont have to remove them ?
as long as we would need only for billing
if you would like to request data removal like email, you can just unauthorize the bot/web page from the authorized apps tab in user settings
what is your main language?
danish 🙂
oh well then we don't have danish support yet
can you rephrase your question? because it's quite hard to understand
the Problem is
i got self Role Emoji Thing 🙂
But it dossen React to you Clicking on a Emoji 🙂
i have Removed all The Users On discord form the Role Kinda Tryed everything
^ also have this problem
Before it was
1️⃣ = Lol
2️⃣ = Wow
3️⃣ = CS
and so on but it was Ugly so i removed the Pannel and Chaneged it to New Emojis
Now i allso Removed All Users having the Role 🙂 so its like a Clean Slate 🙂
buttons and select menu work? I want to make sure it's not happen for other options as well
it's working perfectly fine for me with the recommended set up in server
Where Cant i find the Recomendaytions 🙂
there's none but just make sure the roles set for self role are not having any managing permission, and the ProBot✨ role must be higher than other roles as well as must have permission to manage roles and manage members
also have you ever set up other option on the same self roles menu?
@stone cloud have Full Premissons 🙂
and i only used the Emoji thing ... No other bots that Control Ranks 🙂
then just check this
All the Roles that it give Are just Raw new Roles that is laying in the bottom With only things Changed Is Color and Name 🙂 and i just Went Thrue Them To make sure 🙂
Btw Button Thing Work 🙂
but i got 4 others With Emoji select what work 🙂
then now just check and remove all the added options in the button and select menu section
also adding the smiling face does not make anything better so don't just add it into every single message, it looks just like spamming
@abstract belfry check this out please
I fixed it dw thanks
i dont Quit Get That ? you mean
select >Self-Assignable Role Type > Selevt Menu
then add all the things with the Emojis As Before ?
no. remove them and let only the emoji
or you can just delete that self role menu and create a fresh new one on the old message
well i tryed Just Trashing The Emojis List on the bot 🙂 that ditten Work .. then i removed the WHole Section and made a new one ... that did alow me to give myself one Role
u can use /play or !play /skip !skip
hey, is it possible to reset all user levels? AKA set the level of every member to 0
Hello support,
I have a little problem.
When I use the command /Play "song title" the bot comes into the channel but I can't hear any music. The bot tries to play something because its icon has a green border, but as I said, I don't hear anything.
nevermind
</play:1> songs name
read the channel topic please ^^
</reset:1> type:Text or Voice target:@everyone
- May you try </stop:1>then order it to play again?
- how about other members, have they tried?
I still can't have access to probot dashboard. I'm not the server owner but permissions are already enabled in Administrator and managed server
show how the https://probot.io/dashboard respond to you
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
hey @timber helm,
I stopped and restarted the bot several times.
My members have the same problem.
try kick & re-invite the bot
C
C
@timber helm that helped no idea where the problem was, probably in the role system from my server.
Thanks 🙂
my pleasure, have a good one 
U TOO

use one support channel please 🙏🏼 you already got awnsred here #support-ar by @finite moth
ok sorry for that
np
Turkish
#support-tr - #chat-tr
Hello
hello
i cant reset someone's xp in the server since he got banned
anyone can help?
hi
hi hi, how may I help you?
</reset:1> type:Text or Voice target:his ID
Hello sir, how may I help you?
it tells me that it cant find someone with that id
show me how you type the command
hello
hi hi, how may I help you?
i am in blacklist
no worries
are you using multiple accounts
no
alright, i’ll mention you, when you are able to transfer credits, right ?
im in the black list in my 2nd account
me too
firstly use one support channel, we can’t help you if you are using multiple accounts
be patient
sooo can you help me
you understand english?
@red owl 
yes like that
???
what is your main language?
am algerian
much love, just be patient i’ll mention you when you are able to transfer credits
thanks bro
thx
can someone help me about proobot? @everyone
how may I help you?
so when I go to auto roles this pops up By community request, AutoRole only works if the role does not have administrative permissions.
idk how to fix it
you can’t make a auto role with managing permission
well how do I turn it off or what?
why does listening to music via phone sound worse than via desktop?
remove administrative permission from the roles settings
from every role or?
something related to your end try changing the room country
i'm not the owner of the server
just form the selected auto role
yw
it sounds like someone is holding a phone up to the mic and playing it, not directly
as i said above it’s something related to your end
ok
How can I tell Pro Bot which Role he should give the person if they click the reaction?
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
ok thx
my pleasure 
Why is it that the voice channels rarely delete themselves and we have to do it manually?
creating new temp voice channel should delete it
hi hi, nope you can’t, but you can suggest that here #573053418017521664
Hi
can I use server custom emojis on an embed??
<@&675070424748654593> ^
Yes, Go to any of you server channels and type a back slash before the emoji you want
\emoji
Paste what you got into your embed
New account must wait for a month before being able to transfer credits
Hey, wdym by “stopped working” is it sending any error messages or just not adding the role. Also please provide me with some ss of your dashboard settings
So whats the issue?
It was working days ago but all of asudden stopped working @copper swan
Is there any changes on probot role like permissions or hierarchy? @sudden furnace
Nope
Not a single change was made @copper swan
Not to the perms
Position of role
Channel or category
Try resending the embed message and add reactions to it again
Who deleted my text
can I chnage the prefix?
Only for premium version
#prefix new prefix
I press the send button for the embed but nothing happens @copper swan
It doesn’t even send it
I’ve even selected the channel
Kick and reinvite the bot to your server, it wont reset any dashboard settings
Can u help me
Hi, yesterday wasnt tracked "Overview" is that a known glitch?
https://probot.io/dashboard -> Welcoming module -> from there you can choose either if its an image or a normal message and set the channel for it
Numbers wont change?
latest date is 5th, 6th got skipped? or is it NA timezone?
Not sure what timezone the bot uses sorry
Ok I have a question
About the probot
How do I make it join a discord call for music
Can u help me
<@&675070424748654593>
/play
Is there a limited number of reactions allowed per user for a message?
Like a user can only react 3 times
Hey im having issues with the probot custom banner
The text disappears sometimes when people join.
Ive tried making the text bigger and smaller.
Ping when responding please ❤
<@&675070424748654593>
no
try setting the text's cords to 0 0 to set it up again
I think its working now but if it does it again ill try that ❤
How to change prfix in bot?
use only 1 support channel at a time
hey, how do i get this to show up on a message in my server:
If it helps, I am going to purchase the bot, when I see if it fits my server
<@&675070424748654593> ? plz help
I can't quite work this out, what am I doing wrong?
Hey, you must select a message first.
what is a message?
I can't work that bit out
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
!embed
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Configure an embed message > send it to a channel > head to self-assignable roles module > select the embed > select the embed message you've sent > save changes.
ok, I will let you know if I can't get it working, thanks so much
You're welcome ^
You're welcome ^
How to remove all massage in channel with using probot
GUYS i am blacklisted why?
<@&675070424748654593>
/clear but only possible for messages not older than 2 weeks. else you have to clone the channel instead
suspecting bot behavior or having more than 1 account to claim credits
hi!,may i have some help
HOW DO I get unbanned again?
just ask your question instead
ok
are you doing any of the thing I said?
no
i was joking yes i use them?
then I may do an unblacklist request
keep in mind that any of the behavior said above can get you blacklisted again and we may not unblacklist you again after that
yes
i create more than 1 account to claim credits
then you may not get unblacklisted for this account as it is your main one and you are claiming credits from more than 1 account, which is deemed as credits farming
ok thx
so i am just starting out and i am trying to make a -Self-Assignable Role and i can't figure out how to make a message for my embed
have you created any embed message yet? it's another thing which is not inside the self-role module
ware is it
in the general category
ok i will try that
Hello
use only 1 support channel
Uhh i didnt understand the arabic one cuz i use english pro bot version
Can i ask a question?
said to use only 1 support channel
you already got your answer in #support-ar and regardless in any language, it should still be the same
Ahh okay
i tried that one and it worked but now its saying select a message
after creating an embed message on the site, send it to where you want, then go back to self-role module and select the message you just sent from the embed messages module
are you using multiple accounts?
how do you assign roles to buttons
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
@mellow gulch 
ok thx
yw
wait, i did it i put a button and chose a title and every thing but when i try to save it it still seys Make sure you have selected roles for all buttons and that they have a label
Can someone please help me
I'm trying to use the embed messages feature have not had a problem with it until today when i click send message it does not send anythign
screenshot your reaction role settings
anything *
ok
hi, try creating another embed
!embed
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
make sure probot have all permission required
it does it has admin
Why do I keep getting this number instead of username when someone leaves. This is the goodbye message
Yes, I have accounts, one for games and the other for studies
be patient, i’ll mention you when you are able to transfer credits
it’s normal bro, when someone left your server
Hi there, I actually am having the same issue as ExoticTV. I have created an embed, but probot isnt sending it. The bot has admin and the probot role is placed as the highest role in the server, but the embed still isnt sending
OH WAIT I just reread and noticed that I in fact hit the character limit. My b

screenshot your settings please
make sure probot rôle above all others roles
i have a question
im trying to use the bot in the music channel in this server and it just throws this in my face
Okay, does ProBot support normal commands not only slash ones?
Hello guys
Have any disccount for probot prime monthly
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
You already asked twice and got your answer, you must wait for a full 30 days before being able to transfer credits
Go ahead what is it
Use prime instead @lean badger
Slash commands are the main way, but you can use prefix if its premium tier 2
There are no available coupons atm
Ok
How can i make embad messages?
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
❤️
ayo guys
i remembered that probot had like a function
that he could speak what u wanted in vocal chats
how to use that?
Sorry what? That was never in probot
we don't do bot recommending here
also I think it's tts feature of discord instead of any bot doing it
Can i make this - with this bot?
Hello Pro Bot, I created an account a few days ago, but after two days I noticed that I was included in the blacklist without violating the laws. Please remove this thing and tell me if I violated the laws <@&675070424748654593>
@lean badger
<@&675070424748654593>
<@&675070424748654593>
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
use one support channel please
Okay
YOU CAN ONLY PUT ON ROLE? 😳
I don't get it how to set it up
I need help
@wooden tangle
enable it bro
