#support-en
1 messages · Page 60 of 1
<@&675070424748654593>
Vote from here https://probot.io/daily
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Help
Yes?
ask your issue right away
Do you have multiple accounts?
Yes
2
So that's the reasons why you got blacklist, when you use multiple accounts to claiming your daily reward or any other form of farming credits, you got blacklisted
I have 2 discord accounts
And I collect daily rewards on this account only
Then why did the other one not get black listed
use only one support channel please
Okay I'm Sorry
my rank xp does not go up in a server that i'm in for ProBot
<@&675070424748654593> ^^
xp is not calculated at all?
it goes up on my profile, but it doesn't go up in the server that i'm in that has the bot. as far as i'm concerned, it's the only server that i'm in that uses the bot. but other users' xp goes up as intended
Go to the dashboard, then go to the level system and make sure that the room is not in the No xp channels
I can't use c to see my credit
Black listed
it isn't a no xp channel. the channels i use are the same channels that other users are able to gain xp
hey fam, question, so i just found out that some other bots were banned or shut down cuz youtube sent out cease and desist letters. I got probot for my little DnD server to get ambiance for my games. Is Pro Bot in danger of getting axed too?
There's no command as c
To see your credits, use /credits
Probot has stopped supporting play tracks from youtube so that should not happen
thanks fam!
how do u remove songs from playlist
hey
I need help
My fr got the subscription
So how I can active in my server ? ( he is owner)
not possible yet. you will need to wait till the song play to skip it
give him administrator permission and let him invite the sub in
also next time mention the support role instead of individual
He is owner ,mate
He has full permssion
then just invite it in
Can I DM you ,bro ?
k
invite it in where ?
Sorry ,This is first time 😂
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
ah,got it
hey guys
sup
my probot wont play a song
sometimes it stops
can u guys help me
It is up to date
another thing is that i'm not the admin.
but they have installed the latest version of the bot as per your instructions
any more ideas <@&675070424748654593>
why can't i make level roles? it is not showing any roles at rewarded role, i have made the level roles but it is not showing any roles
its not probot that is supposed to be up to date (it'll already latest version for everyone), check your discord application and make sure it is up to date
server settings -> roles -> drag the bots role above other roles
I have
one sec i'll try and screenshot the problem
thanks, it is working now
and it's just me. it works for everyone else on the server. it just doesn't like my commands
oh you just dont have permissions to use slash commands
ask your server admins to give you 'use application commands' permission, which is a role permission and doesnt have anything to do with the bot
that's the thing though. other bots (inferior) have their slash commands work for me
and the server admin say's i have full permission. it's just Probot that doesn't like me
bot integrations might be the issue too
can you explain in more detail?
bot integrations (server settings -> integrations)
you're welcome
Can someone decipher me the plaque is not about the account
It was because of the vote from more than one account and the support is not responding
@native geyser.
how to start?
<@&675070424748654593> ^
use only 1 support channel and mention the support role in that channel to get attention of the supporters
invite the bot to your server and you're pretty much done
go to https://probot.io/dashboard and select your server on the left side to access more option to further setting up features
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
#support-int
#chat-int
how do I loop a song using this music bot ?
/repeat
tx
how to make it so only the server admins can use the bot
add admin role to "enabled roles" in each command
ok uwu
How do i make him join the vc?
use /play
no worries
Hello, i was wondering if i could update the username that is displayed when i use the bot
For some reason when i use commands it displays my old username that i hate, on the website without profile picture
Hey, you can set bot nickname
Its a dashboard bug, sometime its not updating avatar and nick
okay, it used to happen when i ran /rank too but for some reason its fine now
how can i transfer all my rank and credit and rep from my main account to this account?
^-^
<@&675070424748654593>
Unfortunately, transportation is currently closed
hi help me pls
Yes bro what is your problem
Whats the comand to make self role?
!auto-role
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
thx 🌹
You're welcome
.
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
@cunning ermine you may not try to help if you can not understand english clearly
Hello
I have an issue : the username does not appear
Any solution ?
Set top cord to lower than 200
Still same
@split needle finally , thank you man !!!
Solved

✌️
how do i even select a message if there's no embed in my roles channel
like i am trying to make it create a embed ... that's the whole point
i cant connect dashboard
!embed
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
@hasty crown
Try on another browser
could it be that i'm blacklisted by the bot?
Whats the default prefix?
/
/credits @user amount
Can you remove
I see you don't have to repeating your messages
You do not respond to me, and if I do not repeat what I think you will respond
I'll respond you, but first i need to check your blacklist
So be patient
And don't mention me multiple times
I'll mention you, when you got unblacklist
Well, I'm sorry, but you can blacklist me
Thanks.
Do you using multiple accounts?
Start, I went to log in and made a vote. I went back to the account and found that it was not black without any reason. Why don't I know?
What is your first language?
I am from india
Okay, can you answer my question? Do you use multiple accounts?
No I have just one
Acc
Ok
I'll mention you when you got unblacklist
Ok thanks
I wanted to play music but when i write this command this shows up "This command is not enabled on #𝖱𝖺𝗇𝖽𝗈𝗆" how do i enable it? im the server owner
dashboard ( https://probot.io/dashboard ) -> music module -> edit play command -> enabled/disabled channels (leaving it empty allows people to be able to use the command in every channel)
hello, does the /rep command not work right now?
what is "server invites" and "update server" in logs?
and how does "mod roles" work on moderation
<@&675070424748654593>
Yes, its disabled for now
But arent u support
What bot replied and does he join to voice channel?
any idea when it will be enabled?
The normal ProBot. And yes it joins the vc channel, and yes its unmuted
And yes im undeafened
anyone cant hear bot or only you?
There is not eta
check your bot volume and bot permissions to talk in vc
The perms are fine
And the volume is fine
Days like these make me wish Rythm was back already
server invites - logs when people create an invite link
update server - logs server changes like name etc
mod roles - people with that roles is able to use moderation commands
Rythm had no problems like this
thank you so admin roles cant use probot mod cmds without that?
So if you are sure everything is fine, turn off music kick bot from voice channel and play music again
users with admin permission always can use every command
okay thanks
yw
what is [user.tag] in leveling?
variable to display user tag
what is user tag exactly
@sage flint still not working even tho its apparently playing music
Thank you. Hope it's soon 🙏
your nick with those numbers
thank you
Send ma an invite to your server in dms please
does [level] make it say level X or just X and i need to add the word level before it
just level without any words
Its in a private channel in which i gave perms to ProBot to view
okay thanks
i tested it on two different servers and music works fine for me, so i guess its problem with your permissions or you just muted bot
The bot has fine perms and isnt muted
anyone can DJ unless at least one role is added to "DJ roles" is that correct?
The green outline wouldnt show if muted
And ik how to set up private music channels yk
I'm not stupid
yes, but you can have volume on 0%
When you have setted up DJ role, only users with that role can use music commands
appreciate the support
Perms are fine
What about on another server? Can you join #918428767087628328 and check if you can hear bot here?
<@&675070424748654593>
@sage flint
Yes?
Hello, I've been trying to edit a sent message embed but it doesn't work, I then tried sending the message again and still does not work, I've checked the perms for the bot and everything is up to date, how can I fix this?
Thanks
edit:
i've tried sending the exact same embed to other channels and still doesn't work
what is the error message you get on dashboard
haven't recieved any error message, just every time i click send, it says success but nothing happens in the channels
ابي ارسل كردت او اشوف كم لكردت مو راضي يطلع
<@&675070424748654593>
#support-ar
Create some roles with only numbers in name like 1, 2, 3, 4, 5 etc. and set colors for them
Maybe bot doesnt have perms to do that?
double checked with the perms and its up to date
Show me please your embed settings that you have problem with
i managed to fix it after creating a new embed and pasting the text into it, thankyou
hey, self-assignable roles doesn't show up after i set it up and saved
<@&675070424748654593>
ok, i got it to work in Rules, but not in other channels, weird, same authorization too
Does the welcome message work for anyone? I can’t seem to get it to work
<@&675070424748654593>
Can probot stop creating muted role?
Really annoying
Even tho I’m not using any moderation
<@&675070424748654593>
!welcome
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
turned off all muted related things and deleted the role, when you turn it again its should stop creating that role, ofc if you does not use any mute related thing like automod or mute command
I have
<@&675070424748654593> I'm having problems purchasing the premium yearly plan for Tier 1 $30 I keep getting this error Payment Declined! Suspected Fraud I'm like do you all don't accept visa credit cards
Wouldn’t want to mention support again, try to use a different card as ProBot accepts VISA, MasterCard, American Express. Also try to pay via PayPal if you have one.
Hope this helps ^
okay thanks will give it a try
Anytime

Its forbidden but currently ProBots Team doesn’t accept reports on this thing.
ar you staff ? / i didnt report / what is forbidden ?
No but i’m here to help. I know just a heads up. It means that when your joining or inviting people to servers that do Invite for credits it is against ProBots TOS and may lead to a black list.
How to change probot avatar?
You can only do that with Premium Tier 2
bruh
If you’d like to start with that, please visit:
Hi the only way I can get it to work is if I add the profile picture too and I want to do it without the picture. It just won’t come through when someone joins
- enable image
- select 'send to a channel' option
- select your welcome channel
- save
- disable image
- save
then should work
Make sure that your credit card is allowed to global payments
or use PayPal if you have an account
I can't use paypal anymore I have a permeant limited towards my account been like that for years
blacku i cant make /profile commend work even /credits
Because you got blacklisted
uhhh ??????????
i just join discord
Looks like you using multiple accounts to farming credits
uh what ?
i have my brothers using same pc
but i just had new account
i even dont knowif they using probot
<@&675070424748654593> any update on me getting unblacklisted?
no
Oh. I see. Sorry for pestering I'm just looking for some good news
only use 1 support channel at a time next time
is that you trying to use the command or what?
hello
how can i get unblacklisted
i just started getting credits like yesterday and i havent sent to anyone so why did i get blacklisted for no reason
how to loop the music bot?
<@&675070424748654593>
/repeat @sly crystal
How do I do the color change command
Is ProBot not working right now? I'm trying to play music and nothing's playing. Volume isn't down either.
<@&675070424748654593>
/color - #color
turn off music kick bot from voice channel and play music again
Hey,
I had self assignment roles and they worked fine for a while, but I added 2 new roles and it stoped working, when you react it doesn't add you a role, but when you un-react it can remove it.
Config is in unlimited roles per user and I have admin perms to bot to try if that was the issue but it's still not working, what should I do?
Thanks in advance
Thank you 😊
try reaction
They are with reaction
I have two embed messages with reaction roles, one is working but the other isn't
The one on the top is working fine, the bottom one isn't working
Hello
When someone join in my server there is a banner and I want to change this banner but I don't know how to change it
Like this
<@&675070424748654593>
from https://probot.io/dashboard
select your server then
welcome & good bye module
edit the image from [ upload ] button
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
make sure probot role above all the others roles
It haves admin role and permissions, added it to test if that was the issue
It's also above admin role
kick & re-invite the bot, the. try again
It will delete everything the bot is doing now?
Or embed msgs will keep working?
nope, all data saved don’t worry
oh ok, let me try it
Still not working
The first embed msg worked all the time tho, it seems that the issue is related to the second embed msg
screenshot the second embed message reaction role settings
try to select 'Give' mode then try again
Not working
add me to your server
Sure, I send you invite via mp?
dm’s yep
how do i make any role auto role
<@&675070424748654593>
https://probot.io/dashboard -> Head to Auto Roles module -> add the role(s) you want.
But make sure those roles does not have any administrative permissions otherwise it won’t work
@moudi.#5889
!auto-role
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Whenever i am trying to check my credits it says "❌ You have been blacklisted, please contact our support for more info."
you got black listed, are you using multiple accounts?
i’ll check that for you
Thanks.
my pleasure
Hey there, I've used many embeds in the past, but I don't seem to be able to send a new embed on a new server with my premium probot
We noticed that you are a premium user, for faster response go to #premium-support
?
This channel is meant only for help with Probot.
||just in case, nitro generators obviously is scam, please do not download and use any thing like this||
Thats all, now when someone join to your server, he will get Members role
but i told someone to leave and rejoin back
and it didnt work
does it needs time or smthing?
<@&675070424748654593>
ME NEED HELP WITH BLACK LIST PLZ
Auto-Roles are assigned immediately after they join.
If you can't get it to work, make sure to drag the probot's role above the member role in your roles settings.
If you have already done so and the issue persists, you may have the discord-rules screen enabled, in which case users must first accept those rules before being assigned the member role.
@paper elm @icy aurora try now please
THANK YOU ❤️
Done
You using multiple accounts, so we ain't remove your blacklist
No
My brother, I mean, I am a liar. I tell you that I have one account, and you tell me that you have many accounts. I mean, I am a liar
Hi so i have probot in my discord server and it listens to my friends commands and not mine what do i do?
And it works on my phone and just not on my computer
Hello, I'm trying to send an embed message but it just never appears when I try to send one. What's going on?
(Does not work on PC or Mobile. The issue is specific to only my server, as any other server works perfectly fine.)
<@&675070424748654593>
I know I'm not support, but check the roles its listening to, and check if you have it.
how
Topic plsss, before continuing..
/play
pretty much anything dont work for me
Okay so go to the music page, and check the DJ role being used.
From their you can check if you have the role.
I’m sorry but he doesn’t mean that, he means our AI detected multiple accounts that your using.
Please don’t interfere.
with what
Hmm, what are you getting as an error ?
So it works on your mobile client but not windows ?
yup
i just had to wipe my computer the other day does that have something to do with it
This is unfortunately an issue where sometimes our servers can’t handle it. Sorry for the inconvenience.
Nope 
well it works for other members but not me
Does the bot have permissions to send in that channel ? And does it show you an error ?
It does, as it has administrator, so it should be able to, and no error appears, not even a "completed" message on the website.
yes
(I just realized there is no completed message usually)
Yes we know, please try again and if an issue occurs contact me again and show me your /play settings.
Are you sure that you send and saved the message ?
no command works for me tho
Yes
Please show me your dashboard settings.
not just /play
Try again pls. Here #commands
Use Slash Commands :)!
Hi, how may I help you ? 
I was black listed but i don't know how to remove it
When u mean dashboard I assume you mean this. (This probally isn't what u meant tho)
Exactly what I want please wait.
The Field 1 must have a name.
Oh okay
Hope this helps.
probot just doesnt listen to me
Pleas wait until a support member comes to contact you.
Try to type #credits and learn about it.
thank you @nocturne flax
—
When you type / a list of commands shows up. Click the ProBot Avatar and then choose your command.
Happy to help
.
nothing
it is broke for me
Hello, how may I help you.
i cant take text xp
On the probot dashboard in automod i turned on delete message mute user and warn the user but probot isnt muting users
Are you currently using mobile
This is due to that you have a disabled role or your typing in a disabled channel.
no
no its not
Does ProBot have permissions to do that ?
Can you move to #chat-en because this is a discord client issue.
wdym
Text XP or Profile ?
text
Type here #chat-en . And ill help you because this is only a ProBot support.
Can you show me the server settings of XP ?
i dont have admin
Check with an admin then maybe it is a server settings issue.
Please use one channel. To get support.
no i have try with another account and its ok
ok
Yes
May you screen shot your AutoMod settings.
If the user that is trying to get muted has a higher role that ProBot it will not do this. Please check.
Hope this helps
!
It worked 🙏 thank you
I used to have a premium bot, but I do not anymore... But when I try to use probot commands, it tells me that another bot is managing my server... How do I fix this?
Thank you very much
Hello I am having a problem with auto role. Whenever some joins my server they are supposed to get unverified role, however probot does not assign it. Can you please let me know what I can do to fix it?
@nocturne flax check now !
!auto-role
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
kick the default version
So I have to kick the regular pro bot and re add it?
do you have two versions of probot on your server?
- kick the default version @stone cloud
- no need to re add it cause probot premium still in your server you can use it
No, I let my premium lapse and the premium bot is no longer in my server. Just the default, and it keeps telling me that another bot is managing the server
add me to your server
in dm’s please
what am I supposed to do with this
make sure probot role above all the other roles
& that role doesn’t have any management permission
it is aboe all and the role do not have any permissions at all
try kick & re-invite the bot then try again
would that make all other command settings disappear?
nope, all data saved don’t worry
okay thanks
my pleasure
hey sorry, i just kicked the bot and reinved
when it joined it gave itself the unverified role, however when I tried joining with an alt account (to make sure it works) it did not assign the role
Can you let me know what might be causing this? @timber helm
add me to your server to check that for you
in dm’s
Can I add you ?
share with me a invite link please
yes sure! I will send it via dm
Yep its working thanks for helping 
Is there a way of knowing how many messages I sent
hi
not with the bot
how can i help you?
we do not operate on prefix so you cant
So do u know any other ways
discord has a feature for that
What's the command
Ok
Hey, testing out ProBot for the Self-Assignable Roles utility and after creating a new Opt-In Embed, the React Emoji is not assigning the role.
hi can some one please tell me why i got blacklisted 😦 i did nothing just voting
Manage Roles perm is on
Wondering if this should look different? It's not displaying the actual role but allowing me to type it in
hey how many accounts have you been using to vote
in your server settings drag the bots role above other roles then attach the role to the emoji, there are currently no emojis attached thats why no role is given upon reacting
Thanks for the quick reply. Probot is already above the Role to be assigned
do you know plz how much time the black list stay
refresh your page in that case, if it persists there might be a bug with role order so try making some changes then saving and reverting back the changes
bot automatically manages that i'm not entirely sure how long it stays for
can you estimate a duration
no i can not since i have no information, sorry
Haha wow, refreshing the page worked. Tyvm 
thank you so much for your time
yw ^^
Will continue to work on it and will likely have more questions. Ty again
it's my first time voting
a friend told me that is i vote i will get 2k credits so i did it and founded my self blacklisted
check again please
TYSM for helping 😘
yw
Can one create 2 separate Message Embeds that can both give the same role? For example, when you first join the server you are prompted with all 5 roles to opt-into. But then there's another channel with a Embed message that allows Opting Into only 1 role (this role was also offered in the initial opt-in)
yes it is possible
Thanks, wanted to double check if there would be any interactions I should be aware of
yw
@native geyser is your dm closed or im blocked? 😄
What do you need to dm her?
about a subject we talked about before
@split needle idk if u could help too
You may just continue it here instead
Hi, question, is ProBot not playing spotify lists anymore?
never did
Jinja?
sorry?
Hello, I am having an issue im hoping someone can help with. I have added the probot to the server but it keeps assigning all the non officer roles to everyone that joins instead of it being based off their activity in the server
I can't figure out why.
make sure you set that up in the leveling system instead of auto role because those 2 features are different
Pretty sure that's exactly what I did.
ty
Ok so even after being unblacklisted (i think), having the server admin update the bot, checking my settings on the server. i still can't make it obey my commands.
i type /play and nothing comes up. i do the full term and it doesn't work. what is causing this?
When you type / all commands should appear
if it doesnt, check if you have enabled legacy chat input and turn it off
also check if you have up to date your Discord client
I do not understand how the color module works... Would someone be able to explain it to me?
Users can change their nickname color by using /color (color) command. You can see your all available colors by using /colors command.
Before your users start using colors, you need to create some by creating few roles with only numbers in name, like 1, 2, 3, 4, 5 etc. and set colors for them
Okay, so the colors just need to be numbered... And Probot will pick them up?
yup, he automatically detects those colors
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
@fading cypress ⬆️
Where do you make a “you need to finish a few steps before chatting” thing
something related to discord server settings, ahead to #chat-en we only help on probot related issues/question
Ok
why is the bot looping songs
Because loop mode is enabled, use /repeat to disable
Use only one support channel at the same time please
ok
Hello, they told me that I am in the blacklist, can you remove me?
use only 1 support channel at a time
Is it possible to check the fake bot pro bot or not 926256159717986314
<@&675070424748654593>
you can always see if it's real or not but only for standard and prime version, premium requires another way of checking which can not be performed by us supporters
also for standard bots, they should always have the check mark to verify that they are verified bots
thank you
<@&675070424748654593> i orderd the premium version but i get no access to the prem features. Can you help me please?
We noticed that you are a premium user, for faster response go to #premium-support
Did you invite your new premium bot to the server?
My other account was disabled by Discord. It had 15m credits. I have full indications that it belongs to me. I would like to transfer the credits to this account.
Yup, Probot Prime is premium one
I'm not pretty sure it is possible, you need to contact one of Admins
thank you that works. Can I deleat the other pro bot?
perfect, thank you for your help
you're welcome 
profile transferring is disabled so not possible
Credits only
same
Even if I paid the money?
yea
Anyone know why probot has a lag of a few seconds when playing music?
<@&336913504051265537>
Sprawdź ping bota, może chwilowo jest obciążony albo połączenie jest trochę gorsze. Możesz również spróbować zmienić bitrate kanału oraz region na najbliższy twojemu
Jak jesteś z Polski to używaj #956055268066754580, no i nie pinguj rangi Mod, to moderacja, od pomagania jest Support
nie widzialem kanalu support-pl sorka 😉
Spoko
Hello, it's about the music command again x)
With wich music platform does it works ? Soundcloud only ?
SoundCloud, Vimeo and BandCamp
Okay thanks !
<@&675070424748654593>
is it the cause of black_list??
Yes, using multiple accounts for claiming daily credits or any other activity linked with credits is not allowed
thank you
hello
can i ask how do i add custom messages like this?
I took a blacklist, may I know why?
Its new level message notification, to set it up go to leveling module on dashboard (https://probot.io/dashboard), choose channel and set up your custom message
Do you using multiple accounts?
Alr thx 😄
no
I requested remove the blacklist for you, i'll mention you when i get response or when its be done
Oh thank you I will never forget this beautiful thank you very much
can i connect a role so that only the poeple with that role can play music
Yes. dashboard (https://probot.io/dashboard) > music module > DJ role
thank you<3
my pleasure 
Sir, its pro bot have autoplay?
hi, you meant playing music?
Yes
</play:1> songs name
you can use </repeat:1> to loop a song
how can i set up Autoresponder?
Hi there, is it possible to put multiple triggers in an auto response?
seriously?Oh thanks
!responder
Auto Responder Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Responder module and click on Add Response
3 - Finally, fill out both the Trigger and the Response fields.
Keep in mind: You have three options for the response you added. Wildcard:which will cause the response you added in long sentences to be triggered and responded to. Send as reply: which will respond to your trigger with the discord reply. Ping the author: which will respond by pinging the user.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
thx, put that into the suggestion area
Enable roles - roles that are able to use that
Disabled roles - roles that are not able to use that
Enabled channels - channels where that responder can be used
Disabled channels - channels where that responder cannot be used
If you want to this responder can be user everywhere and by everyone, leave those options blank
But then if I leave it blank it says "Response field is required"
Response field means message that bot sends when you type trigger
Not those options
Trigger - thing that triggers bot to send response
Response - bot response
This 2 fields are required
Where is the gift distribution?
bro ! are you using a translator or something ?
firstly, what is your main language
My language is Malagasy
you just said you are from Algeria ahead to #support-ar - #chat-ar please without any problem’s !
ياو انا لهجتي دزيرية صاي
الحومة والحقرة صحبي
please ahead to #chat-ar
how i see the tax
<@&675070424748654593>
we do not operate on a prefix therefore you can not
can i add a prefix to probot?
no because we do not operate on a prefix
yw
I am not sure why this is not showing up roles for me, can anyone help? There are several cosmetic roles on the server and all are below the bot on list.
refresh your page in that case unless there is a role order bug that has happened due to discord it has to show up
Hi there thank you for the suggestion. I have tried refreshing several times and opening it on a new device and it still does not show up any roles unfortunately.
make a change in role order -> save -> revert the changes -> save again
Hello, I'm having this trouble since yesterday I didn't succeed to resolve it can someone help me?
try again
Tried many times
try again now please
Hi,
All users are auto assigned role "Y" when joining. In ProBot Dahsboard I've set DJ role to "Y" but users still cannot use the /play command
Thank you, this worked! Appreciate your time 🥰
thanks, it works
yw yw
what is the error message the bot gives?
nothing. It does not prompt the "term" or options when typing in /play
correct. Does not appear
then its a permission issue that is related to your role permissions
give your members 'use application command' permission
Let me check
Bingo. Let me check with a user
Perfect. Thank you for your help. Much appreciated
you're welcome
Hi
#support-ar ...
Someone making server with probot names
This is my alt, i cant use any moderation commands. I have the correct roles to access the bot as shown, yes i have saved. The bot has access. it works completely fine on this account, just no one else can use it. what am i doing wrong
Make sure they have permission to use application commands
We don't actually deal with it so just ignore it
Ok btw they making bot with name probot prime and fake bot
You can still report that to discord via https://dis.gd/report
call me dumb but like on the dashboard of discord itself
In discord
okay, now it comes up im just still not allowed to use perms
Use the accont with permissions to do that instead of the one that can not
It just makes no sense when you can access the dashboard but not the server settings
feel my pain
Then check in integration settings, find probot and make sure no command is in restriction for any role or channel
thank god there are people smarter than me
thank you for your help
biggest brain around
Is there a way i can make probot give people a role called inactive or something when they havent spoke in a certain amount of time?
what does the colors module do?
no
Users can change their nickname color
oh ty
#support-int for german
We noticed that you are a premium user, for faster response go to #premium-support
is there a way for someone to fund probot subscription without being admin to server?
I have a joins and leaves channel but I have a problem with the users with a mention is not working in the leaves channel. It only shows <@!id> left the server instead of @viscid gazelle left the server.
It's glitching out. Now it is working cos I refreshed the Welcome and goodbye module. It's shows half the user mentions and half with IDs
Buy subscription and transfer ownership to server admin/owner by using </vip transfer:1025961694062723102> command
Its Discord bug, not Probot
Sometimes Discord cannot display mention when mentioned person is not on the server
Oh ok thanks
ok so someone who has no roles can buy a probot.io subscription and transfer it to me with this command
thank you . this is helpful
you're welcome
Tryna find out if a /clear was performed in one of the channels, I use loggerbot but it doesn't log deletions of the bulk kind, unless you're manually banning and opting to delete comments with the ban... It'll log if deleted one by one.. but I didn't see any :/
I also have nothing on dashboard that says a /clear command was used. And don't see a way to log when a /clear is done :/
Is it even possible?
It looks like a series of messages were removed in one of the channels, but I can't find a record of any messages being deleted 😴
Pro bot support RR?
Well, if you use other bot to logging messages, we cannot help
Also our logging doesnt show all bulked messages, only shows that clear commands has been used and how many messages was deleted
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
@worldly geyser ⬆️
Thank you
Mmm, which logging option shows the /clear command? Because it's not even logged on the dashboard under mod actions, the only thing there is two bans I did a while ago, there's nothing for /clear
Hello, how can i create an embed message?
<@&675070424748654593> ^
mod actions shows you ( bans, mutes, warnings ) only
go to the dashboard > select your server > Embed Messages > Create
So how do I get logs for /clear command? I couldn't figure out which one in logs would show me who used /clear and which channel/when and how many messages were cleared :/
you can't
"shows that clear commands has been used" :/
According to blacku ;-;
Hello 🙂 We use Probot in my server for music, but it has not worked the last week. Could I get some trouble shooting tips? We have kicked it from server, brought it back, worked on permissions for it, and still no lucj.
i'm sorry but i can't find something like that
make sure you didn't put some enabled ( channels - roles )
yes checked still no bueno 😦
What does the bot say to you when you use the command?
it says nothing actually. I just get 0 response unless I use the wrong command then it says
use the slash command like :
/play term:song name
that just pulls lofibot to the channel 😄
do you get the probot menu when you type / ?
like
oh wow that works if I pull it up through just / choosing probots list and clicking on play. but typing it out no longer works
i think that because there is more than bot in your server has same command name /play
yes possible. It started I guess when the play option changed from # ...oh well it is a work around for now. Ty so much for your help 🙂
You are welcome 
Message logs
Can we setting for the @stone cloud to give exps to user in clearly amount (for exam is 1 exp for 1 minute, 69 exp for 1m, ...)
is it "moderation command used" and do i also need "message deleted" enabled? or just "mod command used"?
<@&675070424748654593> ^
Nope, unfortunately exp amount cannot be customised
Message deleted
Enabled
yeah :/ unfortunately this isn't telling me which mod used the /clear command :/ i need to know which mod used the command so we can check later for log purposes
I have a question how do you make a bot to say: Welcome and then the name of user to the server?
we did a test in the spam channel with 5 messages and the /clear command - didn't tell us who used the command ;-;
dashboard > welcome and goodbye module, it has the details for [tags] there
[server] is the one you want though, but you set it up in dashboard
Please follow channel topic, and do not help other users when supporter is here
my bad, i figured you were busy :L sorry
Responsible person in logs is only available in premium bot
ahh okay
I have a question how do you make a bot to say: Welcome and then the name of user to the server? if u are not busy please answer.....thanks!
!welcome
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
ohhhh thanksss!!!

do i add a separate bot if i go premium? or is it same bot and i link something somewhere?
if you add the premium version just kick the default one, no need to keep it on your server, and all data saved don’t worry.
ahh okay, and is it like patreon, where it bills on the 1st of the month, or will it bill me on the same date i sub?
like, if i sub now, am i getting billed on the 1st january, or, 30th january?
yes, it’s like a subscription check https://probot.io/premium for more details
!premium
Premium Tier 1 :
- Adjust your music volume
- Inviter variable for the welcomer message
- The accessibility to check the action executioner in the logs
- Voice Online
- Link feature
- The possibility to unbanned the whole banned list on your server
- An advanced anti raid system which includes 12 features that being constantly updated
- A stand-alone bot that runs on a separate server, to ensure better performance and higher speeds
💰 Premium Tier 1 Prices :
- 5$ / Monthly
- 30$ / Yearly
🔷 ProBot Premium :
- All the typical premium tier 1 features
- The possibility of changing the name and avatar of the bot
💰 Premium Prices :
- 10$ / Monthly
- 60$ / Yearly
yeah i saw it, just says monthly, doesn't tell me if it's gonna do a patreon and renew on the 1st, or the date i subbed :/
been got once by patreon taking money from my account twice because nobody told me, and it didn't say anywhere, that the renewal goes through on the 1st of each month, which meant i paid on the 30th, then got charged again on the 1st >< as little as $5 is, i can do without it being taken twice because i subbed at the wrong time ><
we don’t have patreon bro, you can just purchase one month premium then cancel your subscription from https://probot.io/premium/manage , you can renew it if you want in 15 days if the subscription ended.
Yeah but I need to know when it renews, the day I sub, or the 1st of the month 🤔
It renews one month after the initial subscription date.
Also, your bot will not be automatically renewed through your card. You must add balance so that it can automatically renew your bot.
ahh okay, thank you
You're welcome ^
can someone unblacklist me
are you using multiple accounts ?
you already got awnsred bro #support-ar message no need to use two support
sorry
no worries no worries
I see that the bot doesnt have giveaways ? Will that be added ?
hi hi, you can suggest it here
#573053418017521664
oke understand bro, because I see level 100 is so easy to reach (not very hard)
Perfect thanks
my pleasure, have a good one 
How can i add @
hi hi, check the pinned message to see variables
So I would need to add <@user_id>?
yep
Where can i find my ID?
oh google it, or ask here #chat-en
this is your id tho 1022036846433284096
okay thanks
my pleasure, have a good one 
btw what can i do with /points increase?
you can see all of commands meaning here https://probot.io/commands
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
points - A server based points that can be given by moderators , you can add some of points by that command
</points increase:1> user:@timber helm points:100
does the link in my bio not work?
nope
It should work now
no worries share with me a invite link in dm’s
We noticed that you are a premium user, for faster response go to #premium-support
@chansstay#8257 
#1 ~ 👉 Go to server settings -> Roles.
#2 ~ 👉 Add numbered roles like the picture below.
#3 ~ 👉 Save and you're good to go.
https://i8.ae/7hM2w
Now you are ready to use this colors.
/colors
Shows the colors list
/color number
Choose/change your color in server.
to remove your current color: /color 0
omg thanks
my pleasure
Hey so i want to make a welcome massage... is it possible to have the welcome message for specific roles?
Hey, users on join has no roles, so its not possible to send message only for specific roles
ah damn but thanks
You got blacklisted
Hey! Whenever I try to move a use using /move command, ProBot responds with "🙄 - I can't find this member". Even when the command is applied to the bot itself. Why could this possibly be happening?
We noticed that you are a premium user, for faster response go to #premium-support
We dont talk here about other bots, sorry
ok np
How do we kick users holding a role from a server
We noticed that you are a premium user, for faster response go to #premium-support
I seem unable to get the Self-assigning role mechanic to work
Is there any way to make the image go above the text
I'm currently setting up AutoMod for my server and have multiple slurs on the blacklist, but when testing it (by saying the slur I could reclaim) it didn't delete it at all. My server has been raided in the past so I really want to get this fixed
(ProBot is currently the highest role in the server, even above Owner)
not a feature
where are you being stuck at?
no other than sending the image first then the message
no and is heavily prohibited
Basically they dont get the role when reacting to the message
anyone with administrative permission will be ignored with the automod
Oh alright, Ty!
can you make sure you have set the roles to the options?
well i do that here right?
no
then uhm how...
you should see the + button next to the added options above
Oh
No roles show up tho
make sure the probot role is higher than other roles
the system role, not other roles you give the bot
Ah, Thank You 🙂
hi! if i use tag the role "everyone" i get in message @deleted-role
anyone got an idea why?
can you show me how you used it?
i used <@&roleid>
everyone role has no id, just use it as normal
also id is supposed to be numbers, not name
1058043659813126205 this is the id n i put in, if i go to members there stands the role everyone and did it like that 🙂
but lol, its like you say, just as normal works haha, thanks
Theres no automated way of adding level role rewards, right? youtu. be/WUUehkg8G2E
I might have gone a little overboard creating 50 level roles 😆
How to check how many people join/ left server
bro ? check the channel topic
Yes? But I still answered the question
Even if it wasnt product related
ahead to https://probot.io/dashboard > overview
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
ty
bro do not interfere with other’s questions/issue
my pleasure, have a good one 
!level
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Let's please stick the to channel topic without going into other different topics.
my pleasure, happy holidays
why am i blacklisted?
maybe cause you are using multiple accounts
but i am not
i’ll check that for you
ok will it take long?
no eta
ok thank you
my pleasure, happy early new year 
Hi, I can't buy with my credit because I voted on top.gg. But I can press the C button like this picture
?
you got black listed
already awnsred #support-ar message
and no need to use two support channels at the same time
need to allow non admin role to be able to clear messages
how would i do that if possible
ahead to
https://probot.io/dashboard
select your server and go to moderation module and select the moderator (non-admin) role on the top.
okay thank you :)
, have a good one
;)
hey..how can I change the prefix of probot please?
Not possible
Probot moved to slash
/
alright. Is it permanent?
yes since its a discord requirement
Thanks man appreciate your work😄
yw, have a good one.
I bought a Zenitsu background on Probot, I clicked “use” and it didn’t give me my background :/
could you provide some screenshots of your issue please
Sure, hang on a moment
take your time
use </profile:1> cause you didn’t bought a rank backgroup, its a profile background
Ah I see
Sorry for troubling you and thanks for your help! 
yw
hi hi, we no longer support youtube links
since its a discord requirement
use sound cloud links
does that work?
no there’s no problem 
yep it’s working properly
take your time dear customer
my pleasure, happy early new year 
hi i got a problem thingy
the level roles doesn't want to get deleted once there's a higher one
like
they actually keep being there
:l
<@&675070424748654593>
hi can i see your leveling system settings
okay wait
as you see level 5 and 15 are set to text only while the rest are set to text and voice, text only will only remove text only roles while text and voice roles will only remove text and voice roles
Hey I had someone let me know probot was suddenly sending in all their level rewards in dms suddenly. Was there some update?
this is the message thread they showed me
<@&675070424748654593>
just concerned that it might annoy people if they get all of these suddenly with some repeats
<@&675070424748654593> .
so i ll do both so they ll get removed?
yes
okok
yes?
:white_check_mark: .A banned from the server! :airplane:
reaction roles dont work in my friend server
i set it up normally via the dashboard and every option shows up and i can select it, but hte roles arent assigned
the*
<@&675070424748654593>
Heloo
Make sure that Probot role is above of rest roles. If it is, move Probot role a little bit lower and drag it on top again, then refresh the site
that fixed it, tysm!!!
You're welcome 
Hey, head to https://probot.io/dashboard -> Utilities/Moderation/Music (Depends on the command) -> Edit the command and restrict it for a specific channel/role
Hey what's the Self-Assignable Role? <@&675070424748654593>
when a member interacts with a button/reaction/select menu they receive a role. example here: #573048403429425162
how do i make one?
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
whats an embed message?
Same as the one here #573048353458356234
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
thank you very muhc
you’re welcome
/skip
yea