#support-en

1 messages · Page 59 of 1

quartz tartan
#

so probot is down????

jolly yacht
#

Not sure, but the website doesnt load

quartz tartan
#

so i can get the reg website to load but as soon as i goto dashboard.... nope just the loading dots of hell

jolly yacht
#

Correct

quaint sentinel
#

known issue, being resolved. we sincerely apologise for any inconvenience.

#

@jolly yacht @quartz tartan try now please

jolly yacht
#

Its back

#

Thanks!

quartz tartan
#

its working now. i was just in the middle of auto roles and it said uhhhhhh i dont think so!

amber willow
#

does probot do assigning roles by reacting to messages? (idk how to word it)

quartz tartan
#

yes, but im having an issue with it not assigning roles st the moment. working on it now

amber willow
#

okay thank you :)

quartz tartan
#

NO PROBLEM!!!! sorry for caps lol

lean badgerBOT
#

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

amber willow
quartz tartan
#

so i have 4 roles minus "@EVERYONE" R1, R2, R3, and R4 i can get it to assign R1 but not R2-R4 from the reaction/button options how can i fix this? i would prefer the button option i can also live stream to Discord if needed. thanks in advance!

mellow narwhal
#

Hi

quartz tartan
#

whats up @mellow narwhal

mellow narwhal
#

My friend was exposed to Blacklist.

quartz tartan
#

wait what?

celest pulsar
#

hey i have a problem with a reaction role segment. i see not my roles

quartz tartan
#

@native geyser any help? i see most of your support doesn't speak English or i would've @'ed them but im trying to set something up for my old military unit and need some help.

sage crag
#

Hello, I would like to request assistance. One of my members seem to have a glitch wherein PROBOT is not giving him any points at all.

#

Particularly in the text category. I have tried manually giving him a level.. it did not work. Then I tried resetting his level, also did not work. Then he left and rejoined, also did not work.

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<@&675070424748654593>

timber helm
quartz tartan
# timber helm where is the problem?

so i have 4 roles minus "@EVERYONE" R1, R2, R3, and R4 i can get it to assign R1 but not R2-R4 from the reaction/button options how can i fix this? i would prefer the button option i can also live stream to Discord if needed. thanks in advance!

timber helm
quartz tartan
#

Ok let me load it get it opened up and recording real quick or I can live stream in discord

timber helm
timber helm
quartz tartan
#

It's already above all the other roles

#

I apologize I didn't see that.

timber helm
#

screenshot what do you want to do please

quartz tartan
#

well i dont have prems to share screen in chat. so ill record it real quick

sage crag
#

Here are some screenshots. It is stuck at 1 point for some reason.

#

Or 0/max

timber helm
sage crag
#

Still the same results. 😦

timber helm
sage crag
timber helm
sage crag
quartz tartan
#

idk have to screen share. the file is to large

sage crag
#

I used the /reset command.

timber helm
quartz tartan
#

im using only 4 buttons.

#

its R1 R2 R3,and R4

timber helm
quartz tartan
#

it shouldnt i have the only admin priv but ill double check to make sure brb

timber helm
sage crag
#

That reset was a while ago.. we tested it and still did not work.

quartz tartan
#

so the only member with admin privs is myself

timber helm
sage crag
timber helm
quartz tartan
#

want me to rewrite the whole embed?

timber helm
timber helm
sage crag
#

Okay, I will try resetting his level again and see whete it goes. Please do update me if there is a solution.

sage crag
#

0/max I did a points and level reset.

quartz tartan
#

nope still only giving the r1 role. it still will not assign r2-r4

timber helm
timber helm
sage crag
timber helm
#

alright

quartz tartan
#

so i click R1 button it assigns and unassigns as it should R2-R4 button will not assign or unassign

#

should i try re naming the roles because they do have spaces and a " - " in the role name i know codes can get confused sometime when using characters like that.

timber helm
quartz tartan
#

ok ill SS it and send it in here

timber helm
#

enabled that fonction and try again

quartz tartan
#

i was using the toggle feature.

timber helm
quartz tartan
#

lower - R1
NCO - R2
SNCO - R3
officer - R4.

i just tried that after you said make sure it said "give" ill try it again real quick tho

timber helm
#

kick & re-invite the bot, should solve the problem, mabe it’s a bug

quartz tartan
#

ok give me one sec and ill update

#

do i need to redo the embed?

timber helm
#

all data saved

quartz tartan
#

yeah its still not working.do you have a discord VC that i can share screen to maybe of you can see what im looking at itll help? maybe im just missing something.

#

or i could invite you to the server and give admin priv's?

timber helm
quartz tartan
#

invite sent

#

so im still confuse i moved the probot to the top of the roles and re done the embed and renamed the roles to nonprotected names and kicked and readded probot and still having the same issue @timber helm

hollow scroll
#

hello, any coupon/discount soon?

quaint sentinel
quaint sentinel
quartz tartan
#

so im trying to set up a role selection R1-R4 i can get it to give one role but the rest of the buttons do not assign the roles. @quaint sentinel

hollow scroll
#

Ok thank you, cause i was looking for a discord bot to add as premium but there are no discounts at the moment and we're on 23 december already lol

quartz tartan
#

i can invite you to the server to give you an inside look at whats going on. if thall help pluse i can share screen

quaint sentinel
quartz tartan
#

no only R1

quaint sentinel
#

Invite me in dms please

quartz tartan
#

R2-R4 will not assign roll

quaint sentinel
#

I may need administrator permission though, to have access to dashboard.

quartz tartan
#

thats ok. i sent the invite

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would you like me to briefly transfer ownership?

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@quaint sentinel

quaint sentinel
#

Nope no need, a role with administrative permissions is enough.

quaint sentinel
#

@quartz tartan checkmark

flat veldt
#

Re: self assignable roles.

I've set up said roles and have noticed that some people join and get the role without interacting with the role receiver, is there a way to stop this happening?

grave hornet
#

Hi, I got an issue with pro bot, for members it say "/ commands are not allowed" even if their use is allowed for at everyone and in the channel, I dont anderstand why

#

anyone with the admin role can tho

copper swan
#

<@&675070424748654593>

grave hornet
#

thanks 😅

copper swan
#

Check your logs if there is a bot adding roles to them members right after they join @flat veldt

grave hornet
#

like only half of the / commands work. and the other commands appread in / or worked in none / we would not have the issue…

copper swan
copper swan
#

oh so some commands appear to them while others dont? @grave hornet

#

or is it not working when using it

grave hornet
#

booth activated for at everyone

grave hornet
copper swan
#

DM me your server so i can give it a look

grave hornet
#

alr

copper swan
grave hornet
#

for some of the peoples there it still does

copper swan
#

it may be an aliases for the command, prefix does not work anymore

grave hornet
#

well as my screenshot show, they still do 😅

copper swan
#

☑️ _UNDERSCORE_#3517

grave hornet
#

thanks you a lot my man!

vague karma
#

Hi i want to @ someone in a tweet channel,
the twitter bot always says "Tweeted" thats why i picked it as a Trigger in "Auto Responder" with a specific role as Response
But i cannot set-up multiple option for in which channel that Trigger got posted nor can i just use more Triggers cause it says Trigger already exists, anyway to circumvent?

native geyser
#

probots responses and commands do not work with other bots responses to stop possible infinite loops

vague karma
#

Hmm alright

formal wagon
#

I can't type send cridit in chat

sage flint
formal wagon
#

I want to send a warmer account cridit and And it can't

sage flint
formal wagon
sage flint
formal wagon
#

ok

golden ocean
#

hi Is anyone onine I need support

#

how can we set slash command for pro bot

#

-)))

serene sigil
serene sigil
golden ocean
serene sigil
golden ocean
serene sigil
golden ocean
native geyser
#

use /play as the bot says

#

that is the slash command

serene sigil
native geyser
#

server settings -> roles -> use application commands permission

golden ocean
#

why it just the same problem

#

-)))

native geyser
#

are you using the command as #play

golden ocean
native geyser
#

slash = / so you should use the command as /play, as the bot already tells you in that message

spark creek
#

What is the command to play music with probot?

native geyser
#

/play

velvet granite
#

How do I put probot in a voice channel?

tidal igloo
#

Why are my roles not showing up in the self-assignable Roles i checked around and found that they do show in the Auto Roles

quick wren
#

<@&675070424748654593>

split needle
split needle
tidal igloo
split needle
#

must be the mentioned role, not any other role you gave it

tidal igloo
#

i don't think that it has anything to do with roles because if it was it would not show the roles in the Auto roles section , since it able to retrive the roles there then i think it a problem from your side

velvet granite
split needle
velvet granite
#

./play

split needle
#

A screenshot?

sonic wagon
#

Hi

sage flint
#

Then all your roles should appear

drowsy oyster
#

Is selling is legal?

#

Probot Coins

split needle
drowsy oyster
#

Ok

nocturne flax
#

Hello

lean badgerBOT
nocturne flax
#

Why does it shows arab codes?

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and i don't even have premium or anything who is arab codes?

timber helm
peak jackal
#

Hello!

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If the premium bot role is placed ahead of every roles, do I need to put the main probot role at top of roles too?

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Or I can simply move it down without implications of any sort

timber helm
peak jackal
timber helm
peak jackal
timber helm
#

kick the default version

peak jackal
#

The second is the premium version, while the first is the default probot version

peak jackal
timber helm
peak jackal
lusty junco
#

It works now : ) Thanks ❤️

timber helm
timber helm
obtuse wolf
#

I'm at a loss here

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I still can not use the bot in my server

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It says missing permissions I have tried everything so has the owner of the server

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everyone else in the server but me can use the bot

timber helm
#

It's most likely a permissions issue. Check that the user's role has Application Command permissions enabled, as well as the channel's settings.

obtuse wolf
#

Just did both of those and I still can't use it

peak jackal
timber helm
obtuse wolf
#

again I am the only one in the server that can't use it

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I used it in another server and it worked

timber helm
#

!music

lean badgerBOT
#

My members are unable to use music commands?

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.

obtuse wolf
#

That did not do anything

sage flint
obtuse wolf
#

I gave every single role permissions and I still can't use it

nocturne flax
#

Hi

#

why blacklist?

#

:-

green vortex
#

can you show the level-xp table, how much xp for what level you need to have?

icy aurora
#

<@&675070424748654593> ^^

wispy onyx
#

I have been exposed to a blacklist

livid pivot
#

i am black listed

#

why? 💀

sage flint
sage flint
#

@livid pivot @wispy onyx also ^

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But I can request to remove you guys from the blacklist

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@livid pivot @wispy onyx @nocturne flax done

timber helm
#

@keen island
@stone sky
@drifting belfry
@rigid forge
done checkmark

halcyon sinew
#

I need help when I create an embed and go to assignable roles, I select the embed, it tells me to select the message and it doesn't let me do anything if I don't select and no message appears

lone wagon
#

hi is it possible to link a channel inside probot message, or welcome message like welcome dude don't forget to look at #channel and say hi in #welcome

native geyser
native geyser
lone wagon
native geyser
#

you're welcome

thorny hemlock
delicate bridge
#

Hello , I had 1.7m credits in my first account, but it was closed recently. I messaged discord support and they told me that the closure is permanent. I currently have this account. Please, is there a way to transfer the credits from my old account to this account? 😓🙏🏻

timid jewel
#

Unfortunately, we can't transfer data to another account right now..

delicate bridge
#

Bcz we need it to much 🙏🏻

wispy lake
#

hello someone tell me im black list or not and why ?

timid jewel
timid jewel
wispy lake
timid jewel
#

because they need your id for unblacklist you and check the problem exactly

wispy lake
timid jewel
wispy lake
#

so fast

#

ty

timid jewel
delicate bridge
wispy lake
timid jewel
wispy lake
timid jewel
delicate bridge
delicate bridge
timid jewel
#

exactly

delicate bridge
#

Thank u so much for ur help 🙏🏻

timid jewel
frigid pond
#

Hey

timid jewel
#

How can I help you today?

frigid pond
#

Um i have two accounts and got a blacklist idk why

#

How can i remove it

#

😔💔

timid jewel
#

can you send me your accounts id's?

frigid pond
#

Ok you mean the number right?

timid jewel
#

yeah, this one

frigid pond
#

Okk

#

941107248837574677

#

969656760493297685

nocturne flax
#

hello. i was changing what levelrole at what level. now i want update all users or all levelroles to the users. is there a command for that ? or is there a command similar to /top which shows not just 5 or 10 users?

nocturne flax
#

Hi

#

why probot to low

prisma coral
#

<@&675070424748654593> is the site down? the dashboard isn't loading at all for me.

prisma coral
#

okay nevermind site is back

feral stratus
#

hello why im blacklist ?

gritty garnet
#

guys

#

i voted but i didn't got the credit and when i try to vote again it says I need to wait 12h to vote again why???

lone wagon
# native geyser you're welcome

sorry again but i don't get it, if the channel calls "Welcome" and you want that in welcomes message as link, you need to put <#Welcome>? or how you need to do that, it aint working 😛

earnest gale
#

Hello, I would like to know if we can put a music playlist with the bot?

feral stratus
split needle
feral stratus
split needle
split needle
split needle
lone wagon
nocturne flax
sage flint
nocturne flax
#

Hello

nocturne flax
#

have a nice xmas @ all

#

I have black list How can I decipher it ؟؟

grand stratus
#

hello i blacklisted why

sage flint
#

@nocturne flax @grand stratus I requested remove you from the blacklist

#

I'll mention you when it's be done

nocturne flax
#

@sage flint ok thanks

#

My id 540317189392302120

shut oasis
#

hey for no reason i got blacklisted can someone help me

timid jewel
#

alright, ill send your id to the staff to check the reason

rugged bay
#

hi

#

please anyone help me

prisma coral
#

<@&675070424748654593> why is trying to add a dropdown self assignable role so difficult and frustrating? most of the time it doesnt apply or update.

#

i swear im not missing any steps

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like it adds one option but trying to add more breaks the whole thing.

#

actually nevermind please ignore my question. this issue has been resolved.

sage flint
rugged bay
#

ok

sage flint
rugged bay
#

I took Blacklist unfairly because I voted from the regular Daily site and the old Daily site (top.gg). I spoke with Raad and I spoke with No Comment and there was no response so far

#

at the same time that i vote probot in top.gg i got blacklist

nocturne flax
#

how can i remove a song of my queue?

quaint sentinel
nocturne flax
quaint sentinel
quaint sentinel
nocturne flax
quaint sentinel
#

In both cases the song won't be played at all

#

So both will give the same result

#

Though, I believe we have a planned command for removing specific songs from playlist

prisma coral
quaint sentinel
#

All good 👌

nocturne flax
#

invite link please

sage flint
nocturne flax
#

Thx

tepid nexus
#

@quaint sentinelunblacklist me pls

grave fossil
#

to ping a role in an embed, is it &@roleid ? it doesn't seem like it's working, at least according to the preview in the dashboard when creating an embed msg

#

If anyone replies, can you please @ me so I don't miss it? thx

edit: nvm I got it, its flipped; @&

grave fossil
#

Another question - when using custom emotes into self-assign, are my options limited to built in emotes and emotes in my own server? not other servers or by ID like this?

native geyser
native geyser
#

this has nothing to do with probot

grave fossil
peak remnant
grave fossil
#

it seems to only search within that specific server, not outside, so thats why im wondering if it supports all emotes you can normally use

native geyser
#

it only supports the ones you have in the server

grave fossil
#

damn, ok thx

native geyser
#

yw

low cypress
#

@quaint sentinel

#

Hello

native geyser
#

you can ask your question right away

low cypress
native geyser
#

currently not planning on that

low cypress
native geyser
#

current circumstances require it to be so

low cypress
#

ok
I know about developing
I know of the domain dashboard website
I know a lot of the language like:
JavaScript, HTML, Css, Php, View, Python
You guys need me

#

Hello

native geyser
#

most likely yes check if the bots are verified

low cypress
#

Yes

native geyser
low cypress
native geyser
#

as i said above we're currently not looking for kurdish support members

low cypress
native geyser
#

you said you want to become kurdish support right?

#

and i'm saying we're not looking for it

low cypress
native geyser
#

currently not looking people for English side either (other sections support members should be native so)

plush crest
vernal meadow
#

me 2 why

native geyser
native geyser
native geyser
vernal meadow
#

ty

native geyser
#

yw

tepid nexus
plush crest
native geyser
#

yw

native geyser
# tepid nexus no

does this account not belong to you? has the same creation date, joined this server in the same day, it was also blacklisted for the same reason

tepid nexus
#

sorry

#

same name same date its a secret

native geyser
#

it looks more like both accounts belong to you and you use them to farm credits, this account was blacklisted twice unlike this current one you're using

native geyser
#

using multiple accounts to farm credits is not allowed sorry i can not unblacklist you

tepid nexus
#

@native geyserbelive me its my bro account its not for farm credit just for buying nitro and not more just 2

native geyser
#

you just said its your main account

tepid nexus
tepid nexus
#

just 2 account belive me and not farming credit i just claim this daily for my bro

tepid nexus
native geyser
#

you got blacklisted automatically by the bot for that reason and having multiple accounts already shows it too please do not drag this any further since i'm not able to remove the blacklist

tepid nexus
#

im not liyer i tell u truth

native geyser
tepid nexus
#

uh ok thank you

native geyser
#

np

tepid nexus
#

u just ban this or both ?

native geyser
#

both accounts are effected

tepid nexus
#

👍 Ra3d

steady sundial
#

I'm on a rpg server, and I'm looking for a command that randomly chooses a role, does this bot do this?

sage flint
#

You can set up a autoresponder with each role as different response

steady sundial
#

How can I do this?

sage crag
#

Any suggestions?

grave shoal
#

hello

sage flint
lean badgerBOT
#

Auto Responder Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Responder module and click on Add Response
3 - Finally, fill out both the Trigger and the Response fields.

Keep in mind: You have three options for the response you added. Wildcard:which will cause the response you added in long sentences to be triggered and responded to. Send as reply: which will respond to your trigger with the discord reply. Ping the author: which will respond by pinging the user.

steady sundial
nocturne flax
#

Why did i got Blacklisted ?

grave shoal
#

I took Blacklist because I voted for the probot with two accounts What should I do @sage flint

scarlet juniper
#

Hi

native geyser
#

using multiple accounts to farm credits is not allowed

scarlet juniper
#

I want to know if /rep work or how does it work?

#

to give reputation point

native geyser
scarlet juniper
#

ok

nocturne flax
#

The vote link please

native geyser
#

use /vote

nocturne flax
#

Ok thx

native geyser
#

yw

nocturne flax
nocturne flax
native geyser
#

i'm not sure for how long sorry

nocturne flax
#

Why did i got Blacklisted??

native geyser
#

have you been using multiple accounts to vote?

nocturne flax
#

No

hoary sinew
#

hi

#

h -ello

teal badger
nocturne flax
#

?

open quest
#

<@&675070424748654593>

nocturne flax
#

How does the banning discord links work? I've had a lot of spam lately with nude server invites and downloaded this bot to try to stop all discord invites and it doesn't seem to work. I tried it on myself to see if it would work and it didn't so is it because I'm the owner?

open quest
#

<@&675070424748654593>

teal badger
#

The bot can not moderate the Owner of the server or any higher role than it.

nocturne flax
#

Okay, thank you! I figured that was what it was but wanted to ask.

teal badger
#

Alright, you’re welcome!

nocturne flax
#

Is it possible to play a queue on loop

native geyser
#

Check the bots integrations

native geyser
nocturne flax
#

Oh ok ty

native geyser
#

Server settings -> integrations

#

You're the server owner correct?

grim island
#

Can i put the link instead of the song title?

native geyser
#

Yes you can, only viemo bandcamp and soundcloud links are supported

grim island
#

Thank youu

native geyser
#

Yw

rough escarp
#

Is it possible to use imjur or YouTube as a plugin with probot

lean badgerBOT
sterile rover
#

Hello

#

My acc is banned i think

#

I cant do any thing

#

If some is there to help it would be awesome

#

<@&675070424748654593>

serene sigil
serene sigil
sterile rover
#

No

#

This acc

#

From probot

serene sigil
#

or claim daily credits ?

sterile rover
#

Yes one this and one my main

serene sigil
sterile rover
#

Ohh

#

Ok

hybrid crest
#

Hi

#

every time i or one of my members tries to see their rank or profile the bot responds back with "this application did not respond" and i have no idea why

serene sigil
hybrid crest
#

i did that and it didnt change a thing

#

im 100% certain it has all the perms needed

serene sigil
#

in dm

nocturne flax
#

is anyone active

#

im trying to ping a role in the welcome message but it isnt working

#

it kinda works, but it doesnt say the role name it just shows the id

nocturne flax
#

i did that but it just shows the numbers

serene sigil
#

in the welcome message box

nocturne flax
#

i dont know how to screenshot on pc

#

should i just copy and paste what i put

serene sigil
#

ok

nocturne flax
#

i just put @thorn fossil for the role but when the message itself appears then it just shows the numbers

#

its hard to explain

serene sigil
#

type & after @

nocturne flax
#

ohh the &?

serene sigil
#

to be
<@& id >
without spaces

serene sigil
nocturne flax
#

it worked yaayy

#

thanks

serene sigil
#

you are welcome takeoff

forest thunder
#

please how can i get to make command that sends a certain info to my dm

serene sigil
surreal pelican
#

Guys pls help I need respect command

#

/rep not uses

serene sigil
surreal pelican
#

Okey

#

Thx

serene sigil
#

you are welcome takeoff

surreal pelican
spare glade
#

Hey - I've been having issues with the bot appearing offline and not showing up the ui / not working with the commands we're giving it. Anyone know what to do

serene sigil
untold arch
#

<@&675070424748654593>

#

@serene sigil please check the channel topic

serene sigil
untold arch
#

U should mention again

serene sigil
spare glade
lyric iris
#

Can you help me with the exact same problem

timber helm
heady crypt
#

@timber helm

timber helm
#

ask your question right away

heady crypt
#

Can I ask you for a favor?

timber helm
heady crypt
#

It’s not a basic probot question, it’s just a favor you can do to help me out

#

If you can’t there is no problem at all

#

I’d appreciate it

timber helm
nocturne flax
#

How can you make it so once you send a message the bot gives you a role

timber helm
#

!level

lean badgerBOT
#

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

nocturne flax
#

Ok

#

Thanks

timber helm
#

yw

lyric iris
timber helm
nocturne flax
#

Why did i got Blacklisted

timber helm
timber helm
#

already awnsred

#

#support-ar @lyric iris & @lyric iris

nocturne flax
#

He say to me that i have to ask another Admin but they dont answer

nocturne flax
#

So can you check?

timber helm
#

ahead to #chat-ar - #support-ar

tardy marsh
#

Why i cant use commands its not working

sage flint
#

You got blacklisted

#

Use only one support channel at the same time @tardy marsh

tardy marsh
#

Ok

#

But why i got blacklisted?

#

And how do I get rid of it

sage flint
tardy marsh
#

Nope thats my main acc and im kinda new

sage flint
#

I request remove you from the blacklist

tardy marsh
#

Thx u

twin flax
#

Hello

#

I have black list

#

I want remove black list I can

#

@sage flint

sage flint
#

Do you have multiple accounts?

twin flax
#

No I have just one

buoyant spoke
#

Why am i blacklisted ?

oblique thorn
#

How add the custom bot probot

timber helm
timber helm
buoyant spoke
#

no

oblique thorn
#

I have premium

lean badgerBOT
timber helm
timber helm
buoyant spoke
#

did you check?

twin flax
short grail
#

help..... i am black listed 😦

willow pine
#

what does it mean and how can I solve it

thorny hemlock
eternal ridge
#

Hi there, is this the support to get help managing Probot subscriptions? Could someone please send me a DM as opposed to me posting the issue here?

lean badgerBOT
timber helm
timber helm
timber helm
timber helm
#

you can open a ticket if you want

eternal ridge
#

this is where "contact us" from probot.io has taken me.
I clicked on "Contact Us", and it brought me right here!

lean badgerBOT
eternal ridge
#

Shall I bring up the issue here?

#

ProBot ✨: We noticed that you are a premium user, for faster response go to premium-support <so that means nothing?

timber helm
eternal ridge
#

Ok.. It's with the site itself and the "Premium" feature... I'll copy and paste below:

timber helm
#

i’ll reply you on your ticket

eternal ridge
#

cheers

timber helm
boreal quail
#

hi I have a question:
do you have any idea why the the leveling system wont give out any roles?
Even though it it higher in the hierarchy when you are in the roles menu

split needle
boreal quail
#

the text level is set to 0 and the voice level to 1 and I am currently at level 2 on voicelevels and 0 on textlevels.
could it be the issue that I personally (not the roles the bot should give out) have a higher role than the bot?

split needle
#

well your highest role should not be the problem
perhaps it's because you haven't got any text xp in the mean time so that the bot could update your roles

bleak gyro
#

What are points?

split needle
split needle
tacit storm
#

how to repeat all music that i Q

#

help 🙂

split needle
#

not possible yet

tacit storm
#

so only 1?

split needle
#

by now yea

tacit storm
#

ok thanks

split needle
#

queue looping will be added soon

tacit storm
#

life saver

#

cool

#

when is it

#

2023?

split needle
#

not sure when

tacit storm
#

💀

split needle
#

they like to push out many updates at the same time then fix their bugs time by time

tacit storm
#

alr ty info

boreal quail
split needle
#

then how about your rank card in the server?

boreal quail
split needle
#

The rank card

#

Not role list

boreal quail
#

were do i find that?

split needle
#

Use /rank in your server

boreal quail
split needle
#

Well try again sometime maybe and report back to us after like 10 minutes of chatting

boreal quail
#

ok
thx for the effort

rough ore
#

why the bot dont show my credits

#

he always saying that

#

The application did not respond

fast night
#

<@&675070424748654593>

timber helm
analog dirge
#

i cant access the website of the bot why?

untold arch
#

<@&675070424748654593>

vague frigate
#

Hello everyone, I want to use automatic replies but it doesn't respond in my server.
Everything is set up right.

untold arch
analog dirge
untold arch
vague frigate
#

So basically I'm at the Probot's dashboard on the 'automatic replies' section.
I want to add a trigger when staff people write that specific word, the bot replies with an answer.

#

The bot has all the perms but unfortunately it is not working and I'd like to have this allowed everywhere.

analog dirge
untold arch
# vague frigate

I don't know this language put it on English or just move to your language support channel

vague frigate
#

There's no Dutch channel :x

untold arch
# analog dirge i did

Maybe it's from your internet connection, if it's not try clearing up your cookies or restart your router and try again

nocturne flax
#

whats the mass unbanned cmd

lean badgerBOT
untold arch
untold arch
vague frigate
#

Yes, it is.

#

So I find it strange.

timber helm
vague frigate
#

I can speak English just fine.

young hedge
young hedge
timber helm
#

@young hedge he said the mass unban bro

young hedge
#

The right i send to him just unban?

timber helm
timber helm
#

where is the problem

young hedge
#

Oh . Sorry i thought he need unban commands and not the mass

timber helm
#

no worries

nocturne flax
lean badgerBOT
timber helm
timber helm
lean badgerBOT
#

Premium Tier 1 :

  • Adjust your music volume
  • Inviter variable for the welcomer message
  • The accessibility to check the action executioner in the logs
  • Voice Online
  • Link feature
  • The possibility to unbanned the whole banned list on your server
  • An advanced anti raid system which includes 12 features that being constantly updated
  • A stand-alone bot that runs on a separate server, to ensure better performance and higher speeds

💰 Premium Tier 1 Prices :

  • 5$ / Monthly
  • 30$ / Yearly

🔷 ProBot Premium :

  • All the typical premium tier 1 features
  • The possibility of changing the name and avatar of the bot

💰 Premium Prices :

  • 10$ / Monthly
  • 60$ / Yearly
vague frigate
timber helm
vague frigate
#

And I did saved it..

timber helm
#

elaborate your issue

vague frigate
#

Scroll up, told everything already.

timber helm
#

& share with me a invite link to your server please

vague frigate
#

I'm not going to do that, otherwise I'll have to set up every single thing again.
I'll try it in my test server.

teal badger
#

It'll save the previous work you've done I believe.

quaint sentinel
#

@teal badger Can you please read the channel topic properly?

#

It's been like the third time you're interfering and not following the channel topic

teal badger
quaint sentinel
#

Exactly ^

teal badger
#

👍🏻

prisma heath
#

Any ideas why the emojis are not appearing in the embed?

#

Some emojis appear some dont

#

Funny enough on my other server it does work

teal badger
#

<@&675070424748654593>

nocturne flax
#

Why /credits command is disabled?

#

can you set a specific mute role or does the role have to be named muted

lean badgerBOT
native geyser
native geyser
native geyser
nocturne flax
#

ah ok

#

i really suggest addin a protected role feature to the VIP protection section in the future, like a role that gets overlooked from moderation cmds

half patio
#

I've got a problem with the bot in my discord

#

i've put the role dj and they still cant use the bot

#

even with the role

#

i've setted it on the probot thing on google, but still cant manage to make it work

#

if yall know how to help me text me or answer here

#

thanks

native geyser
#

what does the bot reply to people with when they use play command

#

you're welcome ^^

half patio
#

it doesnt reply at all

native geyser
#

when people use slash commands properly it does respond no matter what

#

so in that case check perms and make sure people are using the command properly this doesnt sound like a bot related issue now

half patio
#

ill check and let u know

native geyser
#

they need to select the command from commands list

half patio
#

i've used the thing of discord where u get to see what the point of view of the role looks like and the bots command dont appera

#

appear

native geyser
#

its permission issue give your members 'use application commands' permission and check integrations

half patio
#

its on

#

It's the "Usa comandi applicazioni"

#

in the past i've used this bot and it didnt give me this problem

#

(sorry if my english is caca but i'm from italy)

fast night
#

<@&675070424748654593> hello sorry for tagging but i saw some bots exact like probot its like clone of probot how they did this?

native geyser
half patio
native geyser
#

your problem is with discord perms in general not with the bot

native geyser
half patio
native geyser
#

then it might be about category settings too apologies i can not help you any further since its not bot related issue

raw jackal
#

Is Rep disabled?

radiant shale
#

idk why but my friend hasn't gained any xp lately and he has been texting regularly

native geyser
radiant shale
#

I just realised I put the bot role on him 💀

buoyant spoke
#

why am i blacklisted?

warm panther
#

How can i reset all ranks in the server?

#

<@&675070424748654593>

nocturne flax
#

Is there a way to see who unbanned a user using the bot’s unban command?

native geyser
native geyser
native geyser
warm panther
#

@native geyser

native geyser
#

use server id number since you're on mobile

warm panther
native geyser
#

as target

#

instead of @daring drift

nocturne flax
#

Also it’s off topic but I love your banner sm

native geyser
#

it'll only work after premium since you'll get a new bot

nocturne flax
#

Ahh ok, that makes sense. Thank you sm

native geyser
#

you're welcome have a good one ^^

nocturne flax
#

You too

native geyser
#

ty

buoyant spoke
nocturne flax
#

Hey uh Probot unbanned 2 users while everyone on the server were offline.
As well made a new muted role?

shell gyro
#

how to remove song from queue

untold arch
#

<@&675070424748654593>

untold arch
untold arch
lusty nimbus
#

Hi, for the leveling system to assign roles based on levels, do members have to meet both the set text level and voice level combined? Or is it one or the other?

untold arch
#

both

lusty nimbus
#

Thank you!

untold arch
#

anytime

shell gyro
untold arch
#

anytimee

nocturne flax
#

How to ban user who is not in the server currently with probot?

untold arch
nocturne flax
#

It says not a valid user for me

meager tangle
#

Hi, happy holidays~!
I enabled the setting in the colors module to Auto-delete bot's reply message after 5 seconds but the confirmations aren't getting removed at all. Is this a bug or am I being silly somehow?

Please ping me/reply if you have any advice/tips/answers, I'm doing a lotta stuff lol

lusty nimbus
#

Is there a way to change the bot's name/icon to something custom in a server?

#

Or is that premium only

untold arch
nocturne flax
#

It's the same ID from the user unbanned notif

#

I can provide a screenshot if needed?

untold arch
untold arch
lusty nimbus
#

thank you

untold arch
#

anytimee

meager tangle
nocturne flax
#

Nevermind I found the problem.
But copying the mention ID from the bot gives an incorrect version of the ID

#

When you copy that it only gives you:
463236464788
not the full ID for some reason?
That could just be a discord problem though?

#

Yeah it was just a problem with my phone.
How long is the ban for if you do not mess with the time option?

rough hare
#

is there a way to log deleted messages in specific channels, instead of all of them?

thorny hemlock
#

can anyone remove me from black list?

#

idek why am i in it......

hollow moon
#

I can't use the credits command, other commands works fine tho

#

Also it works with my friends normally

split needle
#

@thorny hemlock@hollow moon are you using multiple accounts?

split needle
#

that's the issue

hollow moon
#

So I can't use the credits anymore?

#

I had too much Pwease

split needle
#

if you don't use other 2 accounts for credit farming then I can request unblacklist for you, but only for 1 account

#

otherwise, you'll keep that blacklist forever

hollow moon
#

Fine I won't use the other 2 for farming anymore

split needle
#

well then it's clear that you were using other accounts for credit farming. your unblacklist request is voided

hollow moon
#

Bruh

#

This is my main acc

split needle
#

same thing

hollow moon
#

You can block the other 2 but unblock this i need it

split needle
#

the amount you have in this account could be from the other 2 so you can not be unblacklisted

hollow moon
#

No that never happened

#

I don't use them to send credits to this account you can check my transactions history

#

Or I can check it for you if you don't have that power

split needle
#

I don't need to know those though. only knowing you have been using more than 1 account for credit farming is enough

hollow moon
#

Wow

#

Ok

ebon current
#

why the dashboard dosen't load

ruby veldt
#

how end loop on music

quick wren
#

<@&675070424748654593>

sage flint
sage flint
warm mural
#

May I ask a question

sage flint
#

Yes

bronze seal
#

hello

#

why i get Blacklist

#

?

timber helm
floral wing
#

hi

#

why I get get black list ?

#

<@&675070424748654593>

timber helm
floral wing
#

ok how can I get out from that black list please ??

timber helm
#

I'll check that for you

floral wing
#

huge thanks

timber helm
#

What is your main language?

floral wing
#

arabic

timber helm
#

Ruru #support-ar

fast night
#

@native geyser

#

sure

timber helm
#

@fast night ?

fast night
fast night
#

As you said

native geyser
#

that is premium tier 2 version of probot

fast night
#

Why the bot didnt verified

native geyser
#

because every single premium tier 2 version is a different bot

lean badgerBOT
#

:white_check_mark: @mostafa355 muted from the text! :zipper_mouth:

fast night
native geyser
#

basically yes when you get premium tier 2 you get a custom bot

fast night
#

You can add your bot and probot apply their system or what??

native geyser
native geyser
#

yw

fast night
native geyser
#

sorry? can you rephrase that please

fast night
native geyser
#

say it differently please, i did not understand what you mean

fast night
#

i mean i want to be translator :/

native geyser
#

we don't need more atm sorry

fast night
timber helm
#

@floral wing done checkmark

floral wing
timber helm
modern viper
#

I need help

blissful apex
#

What’s the command to make self roles?

modern viper
#

How to do with probot,when someone saying hello in the chat,pro bot saying too

#

@timber helm

timber helm
lean badgerBOT
#

Auto Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.

Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.

timber helm
#

!rr

lean badgerBOT
#

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

timber helm
#

</play:1>

twin flax
#

Hi

native osprey
#

Hello, <@&675070424748654593>!

What are all commands for level system?

snow escarp
#

Hey <@&675070424748654593>

#

How can I kick all members at once ?

sage flint
#

Only for premium bot

sage flint
sage flint
grand raft
grand raft
sage flint
#

#chat-ar @grand raft

grand raft
#

I know

sage flint
# grand raft I know

So please if you doesn't have any questions or problems with probot do not text here

grand raft
#

Ohhhhhhh I think this chat en

#

Ok sorry

granite pawn
#

Hello, I might have encountered an error in self assignable roles. One embed and it¨s reactions doesn't give me the role I set up it to give. When I assign the role myself, the bot takes it away from me, but doesn't give it back. Settings are set to "switch"

buoyant spoke
#

why am i blacklisted??

sleek geode
#

tried that, didnt work

bitter phoenix
#

Is there a way to get the xp text of an user in the message of new level ? Like [level] but for experience.

nocturne flax
#

WhyWhyWhyWhy/Why credits iscommand is disableddisabled?

sage flint
bitter phoenix
sage flint
granite pawn
sage flint
#

Yes, from your self assignable roles

granite pawn
sage flint
#

You have setted up a limit to 1, so that the reason why bot taking role from you when you assign it by yourself and doesn't giving any other role because you can get only one role as limit is

sage flint
granite pawn
#

also, if it's a reaction role in "switch mode" it should remove the orle, if i un-react

#

I made the limit 3 roles and it still doesn't give me anything

vernal gorge
#

I have a blacklist without reason. Can you tell my the reason

twin flax
#

@sage flint

#

I Am black list

sage flint
sage flint
sage flint
twin flax
#

Ok

#

Thanks

topaz hornet
#

Hey - Can someone tell me how i can stop probot from sending messages when playing music?

dapper mural
#

Hi, just want to ask how to play a Spotify playlist with probot?

split needle
split needle
topaz hornet
#

This type of message i mean

split needle
#

That's just command response

topaz hornet
#

Any way to stop that?

split needle
#

Not really
You can just enable delete bot'a response after 5 sec on the site in the command settings

topaz hornet
#

I'll try that - Thanks!

fiery flint
#

Hi. How to display the reason of a mute / ban / kick .
Probot only shows "@Members muted..."

split needle
#

Not possible yet

fiery flint
#

Uh.

topaz hornet
#

Another noob question - How do i access these settings for the bot?.. 🙂

split needle
#

Go to https://probot.io/dashboard, select your server on the left, go to the module of the command and find the command, tap on edit buttons and the options should show up

topaz hornet
#

Thanks mate!

lone ivy
#

How can i reset everyone voice xp

copper swan
#

<@&675070424748654593>

quick wren
lone ivy
#

Ty

native osprey
sage flint
nocturne flax
#

Hello

#

I want to claim my daily credits but I cant

#

its says you can calim it after 0 seconds

nocturne flax
#

Dashboard link please

nocturne flax
#

Thx

#

But why is the support here so slow

sage flint
#

?

#

i literally replied to you in like 2 minutes

nocturne flax
#

You got me wrong@sage flint

#

I mean the support of the English language compared to the support of the Arabic language

#

HOW CAN I DO A CUSTOM COMMANDS

lean badgerBOT
#

Auto Responder Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Responder module and click on Add Response
3 - Finally, fill out both the Trigger and the Response fields.

Keep in mind: You have three options for the response you added. Wildcard:which will cause the response you added in long sentences to be triggered and responded to. Send as reply: which will respond to your trigger with the discord reply. Ping the author: which will respond by pinging the user.

sage flint
#

@nocturne flax ⬆️

sick nest
#

Hey peppo ,

#

im black list , can i know why ?

nocturne flax
covert dove
#

Hi :] I cannot add any pictures to the welcome messages, the option is missing in the dashboard. Is there still an issue with the image system?

sage flint
sage flint
sick nest
sage flint
covert dove
covert dove
sage flint
#

Do you see this little arrow next to "Transparent"?

#

Click it and choose "Image"

covert dove
#

whoops

#

Yeah, I see it now 🤣 thanks

sage flint
#

You're welcome Pwease

sick nest
worn ivy
#

<@&675070424748654593>

#

bru im done

sage flint
pine marsh
#

hello , guys can i ask how can i change the prefix for bot?i mean i want to change "/" in another

native geyser
#

/ is slash commands, can not be changed

karmic hollow
#

Hello,for some reasons i cant use bot commands

untold arch
#

<@&675070424748654593>

untold arch
main walrus
#

@untold arch hi

#

I need help for

#

Thes

#

the application did not respond

untold arch
untold arch
karmic hollow
main walrus
untold arch
main walrus
#

Ok

untold arch
main walrus
#

Ok

slim lark
#

How to make reaction roles

#

V nvm

quaint sentinel
lean badgerBOT
#

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

slim lark
#

Thanks