#support-en

1 messages · Page 53 of 1

native geyser
#

try clearing your cache

burnt bobcat
#

Im on my phone

native geyser
#

its browser cache so you can do it on mobile too

burnt bobcat
#

Oh ok lemme look that up

silk thicket
#

How do I can bots to work

timid jewel
silk thicket
timid jewel
#

maybe you have protection for the bots

hollow peak
#

How i know how much people have a rank or grade which command i use??

timid jewel
#

do you mean /roles?

silk thicket
hollow peak
languid coyote
#

Hello

#

I just purchase the prime probot but it showing me that i need to buy it

lean badgerBOT
sweet mountain
#

hacked 53464567574

rain gazelle
#

hi, i recently set up probot levels and assigned roles to certain levels. whenever i try to use the /setxp or /setlevel command in order to test it out, it won't assign the roles. Probot is at the top of my role list so it is not an issue of role hierarchy

#

i was also wondering how to keep anyone that isnt an administrator from using /setxp and /setlevel

lean badgerBOT
split needle
split needle
nocturne flax
#

Hai guys, are this bot can change the prefix

outer flume
#

<@&675070424748654593>

#

wait 2m more plz

nocturne flax
#

Alright

outer flume
outer flume
nocturne flax
#

Ok thanks for the help

outer flume
hollow pasture
#

Hello, I'm currently encountering an issue when working with Probot's embed functionality.

Each time I try to italicize or paragraph space things within a field's description domain, it will suddenly try to reload the page, state that an error occurred- and I have to start from the beginning.

Is anyone else experiencing this issue / know of a way to prevent this from happening?

split needle
hollow pasture
#

I'm currently using Microsoft Edge but I can certainly try it on Chrome here in a little bit.

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

ruby swift
#

hello ?

#

the commend credits and profile dont work ?

calm hollow
#

<@&675070424748654593> .

tacit cliff
#

Hello, currently encountering a problem with Self-assignable roles.

I'm attempting to assign a role ID to a reaction emoji, but it's not doing anything after I paste it in the "Type here" field.
Any ideas why? ProBot is already the highest rank in the server.

unborn merlin
#

got it, thanks so much Ahmdo. have a great day! 😊

split needle
split needle
tacit cliff
split needle
#

upon clicking on that button, do you see any role pop up?

split needle
#

then check again and make sure the bot's system role is higher, not any other role you created and gave it, then refresh the site to update bot's status in server

#

also higher in position, not in permission though some permissions are required for the bot to work

split needle
#

as said, the bot's system role, not any other role you gave it

tacit cliff
#

Oh alright

split needle
#

I have mentioned the role name on the earlier respond as well

tacit cliff
#

Awesome. Works now, it was the bot's system role

tacit cliff
#

Thank you

upbeat aspen
#

Hello, How can I add a link to channel in the welcome message, like in the picture? Thanks in advance

calm hollow
#

<@&675070424748654593> .

native geyser
upbeat aspen
native geyser
#

Likewise

split needle
fierce scroll
#

Hello scuz me, what is for the value term in the music command and how choose the music please ?

timber helm
fierce scroll
#

Thanks !!!!!

timber helm
#

my pleasure

paper sky
#

hello how do i apply this music bot to my channel?

warm pewter
#

hello

#

<@&675070424748654593>

timber helm
timber helm
warm pewter
#

hello tiger hope you will be fine i need some help regarding discord server

timber helm
#

good, ask your issue right away

warm pewter
#

actually i am owner in a server

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and discord blocked my account

#

my owner id

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and i cant approach my server settings anymore

#

but theres only probot which has administrater perms

#

can it give admin perms to other id?

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like not only role i mean all adminstrator perms

timber helm
#

GWcmeisterPeepoShrugsadly can't do anything about it sorry

warm pewter
#

awh :[

timber helm
warm pewter
#

have conatcted discord for owner ship transfer

#

that server has less than 100 members

#

and no one has adminsitrater perms

timber helm
warm pewter
#

oh thanks i try

frosty plank
#

Hello?

timber helm
timber helm
paper sky
#

How to replace again?

timber helm
paper sky
#

How do I change the song that is already playing?

timber helm
frosty plank
timber helm
frosty plank
split needle
paper sky
frosty plank
#

because I really speak Spanish, but I would like to practice English

#

Xd

split needle
#

as said, use #chat-en for that purpose
you have been miss using channels

frosty plank
#

okay, thank you

timber helm
lean badgerBOT
#

:white_check_mark: @Xippo. muted from the text! :zipper_mouth:

scarlet wolf
#

hello plz help I can't transfer credit

split needle
scarlet wolf
#

why

split needle
#

suspecting bot

scarlet wolf
#

I didnt do anything

#

can't you remove me from the blacklist?

split needle
#

you just got unblacklisted
the cause can be getting dailies or voting too often or transferring a large amount of credits in a short time period

scarlet wolf
#

what's wrong with that

split needle
#

people can farm credits for prohibited transactions and we have to blacklist them to stop them

scarlet wolf
#

well I didnt know that was against the rules ;-; cant you remove me from the blacklist?

#

I ain't even farming for credits

split needle
#

already did

scarlet wolf
frosty flax
split needle
frosty flax
#

But i dont know i do that to work with alot if server and its bank

split needle
#

well then we can not unblacklist it if that's what you used it for

frosty flax
#

Oh ok sorry

broken spire
#

hi +help

#

icant see my credits Ruru

split needle
#

you are blacklisted

broken spire
#

why?

split needle
#

suspecting bot behavior

#

or further is credits farming

broken spire
#

and i dont know how too

#

i only have 100k

split needle
#

then I may ask to review your blacklist to remove it
I can not guarantee you will get unblacklisted since it's up to the higher

broken spire
split needle
#

credits farming is the one and could be only by now

broken spire
#

bro if i do credit farm you see me have alot of credits yes?

split needle
#

you have been unblacklisted
you can be farming credits without having much credits as that is how people are farming credits

broken spire
split needle
#

then it's better to not know it

broken spire
#

i join a server his ownership have alot of credit maybe 500m maybe that what give me black list right?

split needle
#

could be as that server is probably is farming credits for that one account

broken spire
#

ok thank you for unblacklist

split needle
#

you can report that to @native geyser in dms to blacklist them with proof

native geyser
#

to @spring ether please

broken spire
split needle
#

no

vernal wave
#

helo bot no play music how fix?

#

it say application didnt respond.

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<@&675070424748654593>

carmine ice
#

how to fix this

queen solar
#

<@&675070424748654593>

timber helm
# vernal wave it say application didnt respond.

hi, My members are unable to use music commands?

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.

vernal wave
timber helm
carmine ice
timber helm
carmine ice
#

i can use the bot commands

#

but other members cant

#

even they have perm too

#

from dashboard

timber helm
vernal wave
timber helm
timber helm
#

my pleasure

timber helm
carmine ice
#

ok

timber helm
vernal wave
#

when bot being translated to albanian?

timber helm
vernal wave
timber helm
timid kayak
#

Why my lvl 0
Also I can't buy anything.
My account not founded .

timber helm
#

you got black listed sir

timid kayak
#

How to fix it
I don't do anything .

timber helm
charred barn
#

How can i get rep

timber helm
#

you can’t, the command temporary disabled

charred barn
#

Ok tysm

timber helm
#

yw

hushed coral
#

Hello help plz

#

I cant send credit

versed laurel
#

so i just aded probot to my server and I am the only one who can use it.. /play works for no one else.. .how do i fix this

native geyser
hushed coral
#

Ok wait

native geyser
versed laurel
#

it doesnt like when you do /play the probot doesnt even show up

hushed coral
#

It work now thx @native geyser

versed laurel
#

its like it isnt in the server and acts like a regular typing

native geyser
#

give your members 'use application commands' permission

grim heath
#

Hi ammm I can't see my credit and my friend try to see he can't?

native geyser
#

try again please

grim heath
native geyser
#

you're welcome

versed laurel
#

aww that fixed it your the best RURU

native geyser
#

glad to hear that ^^

vocal herald
#

How to make probot show credit with C ?

#

<@&675070424748654593>

native geyser
#

dashboard -> select server -> utility module -> edit credits command -> add alias

flat veldt
#

why do I only have 1 assignable role?

split needle
frail marsh
#

Hi. I have the a Welcome Ping role on my server which I want to ping when a new member joins so other members can welcome the new member. I have put in it in the welcome message like this:

Welcome to [server], [user]! Please check out the server guidelines to understand the vibe of the server! Hope you have a great time! <@&role_id>

It shows up in the welcome channel but it doesn't actually ping the role. Anything I'm doing wrong?

flat veldt
split needle
split needle
minor jungle
#

Hi

frail marsh
split needle
#

yea

minor jungle
frail marsh
#

Ok, thank you so much!

split needle
frosty flax
#

How to get translator role

split needle
#

become a translator

frosty flax
#

How ?

#

Who give me ?

#

I mean how to prove it

split needle
#

you need to be a translator for the bot to get the role. asking would not grant you the role

frosty flax
split needle
#

no it is a different thing

#

you need to know another language that is not yet supported by the bot to ask for creating a translation section for that language, then you contribute to that language and get the role while doing it
being a proficient would not grant you the translator role

flint elm
#

Hi

#

Pleees minecraft

timber helm
fossil walrus
#

i keep getting this message, even though i have awarded points.

nocturne flax
#

how text like that

quick wren
#

<@&675070424748654593>

quick wren
# nocturne flax

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits..

#

what exactly?

steel forge
#

Hello

#

Can I get some help ? Tryna have the bot play and idk how to have it enter the voice chat

timid jewel
#

use /play command

#

with song name

steel forge
#

I did still didn’t work

#

I gave permission to it and still not working

timid jewel
#

what is the response?

steel forge
#

Says added to que and nothing plays after

timid jewel
#

use /stop and play again

kindred tartan
#

My friend have a problem hi cant sent credits

knotty cedar
#

hi

#

iwant to tranfer credit and used /credit my freinds name ammount but they say the application did not respon

timid jewel
timid jewel
solid cosmos
#

Yo

#

If someone selling credits for real money what do i do ?

knotty valley
#

You don't have the aukaat to run this command

timid jewel
knotty cedar
#

and i am the owner of the server also

solid cosmos
#

lol

knotty cedar
#

did the admin respon ?

#

@timid jewel

knotty cedar
timid jewel
solid cosmos
#

Anyway ima afk admins took too long to respond

timid jewel
atomic wing
#

how can I change prefix

lean badgerBOT
atomic wing
#

no its not faster

timid jewel
timid jewel
#

the prefix is / officially

atomic wing
#

As I understand, it doesn't affect if we changed it before.

#

I just wanted to change it to another server, okay

knotty cedar
#

did the admins respon ?

timid jewel
#

I'll mention you soon as possible

knotty cedar
#

ok,sry if i disturbed

timid jewel
#

no worries

timid jewel
stable ermine
#

@timid jewel how can i change probots profile picture so that I can send msgs without people seeing its from a bot?

hollow canyon
#

is there anyway to queue multiple songs

lean badgerBOT
native geyser
stable ermine
#

thanks!

native geyser
#

you're welcome

knotty cedar
#

@timid jewel the admins take so many time to respon or they are busy ?

timid jewel
knotty cedar
#

ok

timid jewel
quick wren
timid jewel
#

😅 👍

timid jewel
#

can you explain more? how they can't use it? from what command exactly?

#

let them contact us please

#

send me your server link in dm

drowsy sparrow
#

Guys

#

How can i create a pick role server ?, I mean ppl will tap on the emoji and get a role, how can i do that

#

Am new, pls help me

timid jewel
#

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

drowsy sparrow
#

Tysm chiilax

#

gg

timid jewel
#

😎

hardy zodiac
#

hi why cant my friends play music on probot ah, /play for them doesnt work

native geyser
#

what does the bot reply to them with

hardy zodiac
#

You are not allowed to use this command

wooden frost
#

help! i can't use the bot

timid jewel
#

what command exactly?

wooden frost
#

wait

#

credits

timid jewel
#

reported to the admins

wooden frost
#

ok thx

hardy zodiac
timid jewel
# hardy zodiac /play

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.

hardy zodiac
#

oh shits ok thanks love u

timid jewel
#

🤗

drowsy sparrow
#

Chillax

#

I need ur help

#

Can we dm

#

this is not my server

native geyser
#

we do not offer support for other bots

fickle crane
#

im trying to @ a role in my embed message, is there a way to achieve this?

native geyser
#

check the pinned message to see the variables

fickle crane
#

ty

native geyser
#

yw

fossil walrus
#

i cannot seem to use the points function. i can give points but it does not keep track or allow me to use the help command etc

#

i was told on reddit to come here as help would be easier and faster

#

<@&675070424748654593>

native geyser
#

may i know how you used the command

#

can you hover over it and show me a screenshot please

fossil walrus
#

then press enter

native geyser
fossil walrus
#

i get the same message

native geyser
#

have you tried filtering as @everyone role

fossil walrus
#

okay that worked

#

but without filter it does not work

native geyser
#

i guess it didn't register the role filter by itself i'll report it to devs

native geyser
fossil walrus
#

ahh okay

#

so for now just use the filter?

native geyser
#

yes

fossil walrus
#

Thank you for your help 🙂

rain gazelle
native geyser
rain gazelle
#

ohhh okay thank you

native geyser
#

you're welcome

visual star
#

Hi

native geyser
nocturne flax
#

hi

native geyser
#

yes?

left condor
#

@native geyser

#

Help

native geyser
#

you can ask your question right away

left condor
native geyser
#

/reset

left condor
#

Everyone

#

Not work

native geyser
#

for target use @everyone (use server id number if you're on mobile)

native geyser
left condor
native geyser
left condor
#

@native geyser how to use properly command

#

@native geyser thanku so much you are great

#

Thanku so much ❤️@native geyser

native geyser
#

you're welcome

umbral shard
#

Hi

#

What is the problem?

native geyser
#

try again now please

umbral shard
#

Tnx ❤️

native geyser
#

yw

left condor
#

Leveling role not give members about

native geyser
#

make sure your members reach both of the target levels

left condor
#

@native geyser

native geyser
#

well i do not know your settings so i can not understand anything from this screenshot

left condor
#

☹️

native geyser
#

make sure your members reach both of the target levels
make sure the bots role is above the reward roles
make sure the reward roles do not have any kind of manage/kick/ban etc permissions

left condor
#

Reward levels role ? Dangerous permission enable?

left condor
native geyser
#

do NOT enable

native geyser
#

make sure of these please these are the possible issues

left condor
#

Means

left condor
native geyser
#

yes since its a discord requirement

left condor
native geyser
#

https://probot.io/dashboard -> select your server -> leveling system module

left condor
#

@native geyser which one should i choose

left condor
#

Ok

visual star
left condor
#

@native geyser

#

@terse vessel

visual star
#

shes offline dont ping her

left condor
visual star
left condor
#

I am not ping u

visual star
visual star
left condor
native geyser
# left condor <@324937717441888256>

as i mentioned i do not know your settings therefore showing me your roles doesn't explain anything, please just make sure of the things i asked above and your issue should be fixed
and please be respectful to others

left condor
native geyser
#

you're supposed to respect other members too let us not create an argument over it

left condor
#

Ok but I'm only telling u sir not others people telling

visual star
native geyser
#

please do not cause further discussion over it, especially not in this channel

left condor
left condor
#

@native geyser thanks you so much my problem solve

native geyser
#

glad to hear that

left condor
jolly quiver
#

Sorry quick question, How does an admin that added probot allow a mod to be able to use probot to allow the mod to add reaction roles?

twilit island
#

how do i add music to a vc permantly?

split needle
split needle
jolly quiver
split needle
# jolly quiver thank you so much. So what would the admin need to click inorder to do so?

on the site, select the server on the left, go to embed messages module to create and send embed messages for the self-roles to where you want. Then go to self-assignable roles module to setup the feature on the sent embed messages.

Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

split needle
jolly quiver
split needle
#

only admins can do so, moderators have no permission to do anything from the site

jolly quiver
#

So which permission does the admin need give a mod then to do so? (Sorry I'm not too tech savvy)

split needle
#

only admin permission which is not a permission a mod would have

#

since all setting up progress are on the dashboard, none of them being a command or anything

jolly quiver
#

Sorry last question, can an admin give someone the admin role?

split needle
#

that's more about discord itself, which is out of our reach but that will depends on the permission that admin have as well

jolly quiver
#

oh ok thanks again

jade merlin
#

How do you get the bot to welcome new people to join?

quaint sentinel
# jade merlin How do you get the bot to welcome new people to join?

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind: Welcome images should be less than 3MB in size so that the bot can send them.

jade merlin
#

Thank you

minor kiln
#

Hello. I'm trying to make self asign roles for a new server bur when I try to put in the roles none show up.

quaint sentinel
minor kiln
#

Thank you

quaint sentinel
#

You're welcome.

royal cape
#

Hello, I'd like to ping people in an embed message but I'm not sure how to do it

royal cape
#

thank you!

quaint sentinel
#

You're welcome.

brave plover
#

May i know the reason why does it show that?

nocturne flax
#

<@&675070424748654593>

bold iris
#

When I try to change the prefix it says use /prefix but for me it isn't a command

nocturne flax
nocturne flax
brave plover
#

but i am the only froggy
I mean that froggy is me

nocturne flax
bold iris
#

Aw man

nocturne flax
nocturne flax
nocturne flax
#

bc he did nothing

#

he wanted to vote then got blacklisted afer

#

vote for probot

#

You can appeal by messaging @native geyser!

nocturne flax
nocturne flax
nocturne flax
split needle
#

@nocturne flax I will send his id to review unblacklist

nocturne flax
split needle
#

to unblacklist someone, we need to review it first to make sure the account has no suspicious activity

#

the blacklist was done automatically by the bot so there will me mistakes, but also helped us to blacklist some bad activities

brave plover
split needle
brave plover
#

okay, thanks!

nocturne flax
#

@split needle thanks

split needle
#

also that is about top.gg vote syncing, not our bot thing

urban hull
#

Can anyone help my i gave my credit to someone and he take it and leaved from my server and i have a guides

split needle
#

also use only 1 support channel

urban hull
#

Ok

alpine shadow
#

I just wanted to let you guys know that I found the issue that I had with probot out. with the new update it removed the roles from all of my auto-roles so all I had to do was add the roles back, when I was initially looking into it I did not see this, thank you guys for your help!

split needle
junior crown
#

Hi team, just having issue with pro bot not responding to my mods commands

#

they do not have admin privledges so it maybe a permission i have setup

split needle
warm pewter
#

is there anyway to approach my server discord has disabled my owner id there.i wanna shift ownership but it says user must have adminsitrator perms but there is only probot administrater

#

or if i can operate probot

timber helm
#

no need to repeat your question sir

warm pewter
#

at which id its disabled

#

i could not elaborate well so repeating options NEVERMIND

warm pewter
#

i cant operate probot too?

#

anyhow?

#

without that id ?

#

cz its only administrator member

timber helm
#

if you don’t have any access to you server dashboard you can’t

golden dust
#

<@&675070424748654593> How do i create temp vc /temp command aint showing up

timber helm
golden dust
timber helm
#

show me how the bot respond to your command

golden dust
#

one sec

timber helm
#

make sure the bot have all permission required

golden dust
#

it has

timber helm
#

the bot didn’t create a new channel?

golden dust
#

nope

timber helm
#

add me to your server

golden dust
#

ok

#

check your dms

timber helm
#

@~The Soul ~#8474 check

timber helm
#

???

lean badgerBOT
#

:white_check_mark: @! M16🦅 muted from the text! :zipper_mouth:

timber helm
knotty cedar
#

hi @timid jewel did the admins respon ?

timber helm
nocturne flax
#

How many points do you accumulate per minute of voice?

#

And how many points do you accumulate per chat?

timber helm
nocturne flax
#

oh thank you

timber helm
nocturne flax
#

Hi

void quartz
#

how to make when i level up to a specific level i can send gifs?

knotty cedar
#

hi @timid jewel did the admins response ?

celest night
#

<@&675070424748654593> ^

timber helm
timber helm
timber helm
timber helm
celest night
timber helm
timber helm
#

yw yw

unkempt jackal
#

Would someone mind helping me with cmds please? I'm not sure why but they are only working for roles with administrator.

young bone
#

@timber helm how to reset all levels in server please tell me the commands

quick wren
#

<@&675070424748654593>

unkempt jackal
#

All of them

split needle
split needle
unkempt jackal
#

Nothing, not even the option to use them

split needle
#

can you check and make sure your members have permission to use application commands?

unkempt jackal
#

Please ignore me, I am an idiot and did not have that activated.

shy tangle
#

how can the bot warn someone
and i do notting
i try it but its not working
can someone help me

split needle
#

set up auto mod and set warn member as action

timber helm
#

use one support channel please

#

@keen coral

ruby swift
ruby swift
split needle
split needle
#

the most common thing is farming credits
it can also lead to a more serious thing is using credits to trade with real currencies which is also prohibited by discord for trading inside the app

devout widget
#

Hi

sinful palm
#

hello

#

how can i fix that

carmine bay
#

Hi, is there eny way to play spotify playlist?

split needle
split needle
carmine bay
#

Thanks

young bone
frail wolf
#

hello

#

i cant use /creadit commend

celest night
#

<@&675070424748654593> ^

sage flint
peak karma
#

Hello?

timber helm
sage flint
#

@frail wolf please use only one of the support channels at the same time

timber helm
peak karma
timber helm
frail wolf
peak karma
timber helm
peak karma
timber helm
proven estuary
#

The pro bot's moderation system is disabled and even so it keeps creating the muted position

tall atlas
#

i have problem to see my credits and send it

timber helm
proven estuary
tall atlas
timber helm
timber helm
timber helm
proven estuary
timber helm
#

@tall atlas btw check now </credit:1> #commands

digital arrow
#

anyone know how bot calculate the exp of level ranking of server?

timber helm
digital arrow
digital arrow
#

ok tks, does it count bot command?

timber helm
#

yw, yes?

digital arrow
#

ok thanks sir, very helpful

timber helm
broken pagoda
#

How do I get the bot to stay in the vc forever?

#

The /24/7 command doesn’t work

native geyser
#

its for paid versions only

broken pagoda
#

All good thx

native geyser
#

yw

forest flare
#

how do we setup message for roles i don't get it

wooden adder
#

question about colors, i've been using probot to assign color roles to my members in my server and it's been going great but recently it's stopped auto-deleting its own messages. it has permissions to manage messages and probot.io has it set to auto delete after 5 seconds, as always, but it just isn't working anymore.

cerulean agate
celest night
#

<@&675070424748654593> ^

celest night
forest flare
celest night
#

**Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added**

forest flare
#

oohh

celest night
celest night
forest flare
#

ye ty

celest night
#

yw Ra3d

nocturne flax
#

How do I set up a roles react?

celest night
# nocturne flax How do I set up a roles react?

**Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added**

native geyser
elfin reef
#

Hi

#

I have a problem

native geyser
#

yes?

elfin reef
#

bot does not respond to any of my requests

native geyser
#

try again now please

elfin reef
native geyser
#

yw

wooden adder
# celest night Sorry for being late .. Can you gimme more explanation ?

probot.io has an option to set up color roles, which has worked perfect in the past. members prompt it with /color and pick a number (i have several roles with just numbers for names, each with a color assigned to it, and members can pick which color they want and type in /color # to get the bot to assign them the role), post the message, and the bot replies immediately to say that it assigned the color. previously, it automatically deleted the invocation message and its reply after just a few seconds, which is what i want, to keep the role request channel i have it set up in nice and clean, but lately it hasn't been deleting the messages, despite nothing on my end changing. i haven't changed permissions or changed anything within the bot itself, all the proper things are still toggled on, and it just won't delete the messages like it used to. i've tried toggling the deletion part off, saving, and toggling it back on and saving again, but it still won't do it.

native geyser
wooden adder
#

oh, that really sucks :c it was so much better before, now we have to manually delete every single one

native geyser
wooden adder
#

yep

wooden adder
quaint sentinel
#

do you have any other options enabled for the same command?

wooden adder
#

i've tried turning on the auto-delete with message deletion one too but it still won't delete

quaint sentinel
#

I see, can you turn off the Auto delete command invocation message option, and then retry using the command?

wooden adder
#

awesome, thank you!

quaint sentinel
#

You're welcome!

languid pumice
#

/points list /everone page 2 not work

atomic wing
#

How can I see all variables?

lean badgerBOT
sage flint
# atomic wing How can I see all variables?

welcomer variables
[user] ~ mentions the newcomer member
[inviter] ~ mentions the inviter (vip only)
[server] ~ server name
[userName] ~ just says the newcomer member name
[inviterName] ~ just says the inviter name (vip only)
[memberCount] ~ amount of members reached
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
auto responder variables
[user] ~ mentions the member who typed the trigger
[userName] ~ types the name of the user who typed the trigger
[invites] ~ types the amount of invites you've reached (vip only)
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
embed messages variables
text ~ creates a hyperlink
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id

atomic wing
#

<@&user_id>

lean badgerBOT
atomic wing
#

I need this one

#

ah no

#

user id

sage flint
#

so copy user id by right clicking on user then hit copy ID, and put it like this @atomic wing

atomic wing
#

wait

#

that is not what I mean

#

I need it from bot

#

Just like

Me: !test
ProBot: This is your id: 315420086116810752

sage flint
#

not possible unfortunately

atomic wing
#

It's ridiculous that probot doesn't have that. 😭

sage flint
atomic wing
#

That's my least favorite phrase.

#

thx

cyan vessel
#

Hello, if anyone can tell me what im doing wrong. I was using ProBot to Greet Newcomers with a specific message. but it stopped doing so two days ago. I dont think i did any changes that should not be cleared by redoing it.

sage flint
#

if its still not working, enable/disable "send image" option and enable/disable it again

pure wolf
#

Is the Welcomer background image broken?

lean badgerBOT
sterile sleet
#

Hey, I'm trying to buy $49 credit and getting hit with payment_method_invalid

#

Any ideas why?

split needle
sterile sleet
#

after I fill in payment card info and try to purchase

split needle
#

Can you make sure your card is eligible to do global transactions? There's some cases that visa cards can not make purchase globally due to them not being eligible to do so

#

Or you can try other accepted payment methods

sterile sleet
#

It is 100% eligible, it's a business debit card

split needle
#

Then I'm not sure if debit cards are accepted as I have never seen any one used debit cards to do any transaction in our service

sterile sleet
#

Everyone is EU uses debit cards and not credit cards 🙂

split needle
#

Let me try to ask the upper to see if anyone could resolve this

sterile sleet
#

Thanks 🙂

bright ivy
#

Hi

wet mural
#

Hey, how can I give access to another discord user to use probot dashboard in my server?

magic saddle
#

I have added self roles to my server, and they were working fine when I set them up. Now that new people are joining, they can react to the message but it wont give them the role itself. I was just curious on how to fix this

copper swan
#

<@&675070424748654593>

sweet bear
#

what does an embed do i forgot

copper swan
#

Check ProBot✨ role position it must be higher than those other roles, also you may wanna make sure it has all perms @magic saddle

magic saddle
copper swan
#

By giving them administrator permission @wet mural

copper swan
sweet bear
#

thank you

copper swan
#

you’re welcome

sweet bear
#

how do you use embed exactly

copper swan
#

https://probot.io/dashboard -> Pick your server from the left side -> Embeds module

from there you can add fields like Description which is the main text in the embed and the color of it, etc.
after you finish customizing your embed message click “Send” and pick a channel fpr the bot to send it in @sweet bear

mighty granite
#

How do I get the bot to @ a role in its embeded message like this? Ive copied the idea accordingly and it still doesnt work?

copper swan
#

<@&RoleID>

mighty granite
copper swan
#

you’re welcome!

mighty granite
#

Shoot, I hate to bother someone again but how do I add emojis in the imbedded message as well? I thought it was just \ and what ever the name was but I seem to be wrong

split needle
mighty granite
#

I tried that but it just sends the emoji as what it is? Not the ID? I seem to be doing something wrong here

split needle
#

if it's defaut emojis then they will not have any id, just use them like how you would on your server
if it's custom uploaded emoji, you may do that to get the emoji full id, from the chat, not to use on bot messages

mighty granite
#

Ooooh, I see, thank you very much for the help

quiet mason
#

my probot is refusing to play music, you can add songs to the queue but wont play and when you try to bring up the /queue it says the application didnt respond

#

<@&675070424748654593>

mossy oracle
#

why it is showing that "Music is under maintenance, please contact us at the support server." <@&675070424748654593>

quiet mason
split needle
#

we have no information regarding that so it will just lead to nowhere

#

all we would say is to wait for it to be resolved

mossy oracle
split needle
sullen coral
#

Hey, is it possible to add buttons under embeds, for example the button on the right?

lean badgerBOT
quick wren
#

<@&675070424748654593>

sage flint
#

Answered in ticket

teal cipher
#

I keep getting a maintenance error

#

"Music is under maintenance, please contact us at the support server."

high herald
teal cipher
#

Yep

high herald
#

جيذ

#

جيد

teal cipher
#

Just needed confirmation if that was the case or if it was some other error

#

It's been an hour I believe

#

for you perhaps

#

Thats not really why i came here

#

"Just needed confirmation if that was the case or if it was some other error"

#

Thanks Ruckus

celest night
#

<@&675070424748654593> ^

teal cipher
#

I suppose I was mislead by the " please contact us at the support server" thing

#

Yeah, would be more clear

plucky cloak
#

Music probot is under maintenance?

celest night
#

Guys, the music is under maintenance try again later

celest night
celest night
fluid crown
#

under maintenance 😦

celest night
fluid crown
celest night
#

yw

fluid crown
#

hope can play link from youtube hehe

quick wren
fluid crown
devout pine
#

.....

boreal hornet
#

The /play command does not make the bot join the voice channel that I am in

celest night
#

<@&675070424748654593> ^

urban robin
#

how long is probot gonna be under maintenance?

flat shuttle
#

Hi i was trying to play but it said to contact support server

urban robin
#

same

spring ether
#

the devs are already working on it

#

should be fixed asap

radiant lily
spring ether
nocturne flax
#

i wanted to /play brrrr skibididop dopdopdopdopdop but said "music is inder maintenace,"

spring ether
nocturne flax
#

what

spring ether
#

the devs are already working on it
should be fixed asap

nocturne flax
#

ok

spring ether
#

👍

fickle bridge
#

why can't i use the /play option right now?

spring ether
#

cuz it's under maintenance

lean badgerBOT
#

:white_check_mark: @Lien. muted from the text! :zipper_mouth:

spring ether
nocturne flax
#

brother how\ i can enable autorole ?

spring ether
#

Auto Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.

Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.

maiden ruin
#

bro how long is this maintenance done?

spring ether
#

no idea sorry

spring ether
#

yw

stark cosmos
#

sorry, I want to ask, why is my probot? sorry if my english is bad

spring ether
#

the devs are already working on it
should be fixed asap

stark cosmos
stark cosmos
#

thank you

spring ether
#

yw

grizzled rampart
#

#p mityendo

spring ether
fluid crown
#

still maintenance 😦

split needle
fluid crown
#

Thank you sir ❤️

normal wraith
#

hello i need help when i play music it says under maintenance

#

nvm

timber helm
#

nw

fluid crown
#

its working now ❤️

#

Thank you ❤️

timber helm
vital pecan
#

@native geyser
PLZ remove black lest mona

timber helm
#

@vital pecan removed rawrPB

vital pecan
#

Ok THX

timber helm
#

yw

timber helm
#

yw

wanton apex
#

wehn will probot stop replying to prefixes it doesnt/cant use anymore ? an option to opt-out at least would be nice omg...

#

spammy

cyan flare
wanton apex
#

probot moved to slash commands, and the setprefix option got removed already, i replaced commands by another bot wich still can use message intends..

#

but probot still replying as well on those commands

cyan flare
#

Change the other bot's prefix, and it should work as intended.

#

We have to include this in, because a lot of people still think probot uses prefixes.

wanton apex
#

all my users using ! for years, would be more hard then getting them into slash commands 😛

halcyon sluice
#

My DC server members commend playing music but commend not accept

cyan flare
#

@wanton apex I will mention this to the developers, sorry for the inconvenience.

wanton apex
#

tbh its the only bot i know advertising slash commands hard as that 😉

#

and btw

cyan flare
wanton apex
#

!help still repling like it should be without this "this command moved to slash commands" 😉

cyan flare
halcyon sluice
cyan flare
# halcyon sluice

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.

plain geyser
#

The bot does not send notifications in private dm.
Can any one help

void ember
#

how to check you text lvl?

#

what is the command

#

<@&675070424748654593>

split needle
#

/rank

void ember
#

ok

plain geyser
split needle
#

make sure you have your dms with the bot enabled

split needle
#

just make sure your dms is opened in general
send some messages to the bot in dm to check if you have enabled it yet or not

wanton apex
cyan flare
#

@wanton apex Yes it's encouraging the use of slashes, that is why it shows that when you use popular prefixes.

marsh nova
#

hi, is there a way to delete tracks from the music queue without having to stop the bot?

native geyser
#

hi, currently not possible but with our music update it'll be

marsh nova
#

okay, thanks

sterile sleet
civic terrace
#

Is the submission of the support open?

civic terrace
native geyser
#

not looking for more people at the moment

civic terrace
#

K Thx

native geyser
#

yw

cyan flare
#

For what language?

#

We already have dutch translators iirc, and the bot is already translated to said language.

split needle
sterile sleet
void ember
#

hey my mute command doesn't work if they get muted role they can still write in chat

#

<@&675070424748654593>

sage flint
#

All roles in channels permissions should be set like this:

#

expect muted role

#

Muted should be like this, and that is by default

void ember
#

k

#

thx

sage flint
#

welcome

void ember
#

it works thx very much

modern cargo
#

Is there anyway to make the bot automatically punish people after enough warning?

celest night
#

<@&675070424748654593> ^

mighty granite
#

Does the channel links not work on mobile? I see it works on the PC but not on my phone as it just says "#deleted-channel"

celest night
#

From pc it shows you the name of the channel while it's not showing the name when you use the phone?

mighty granite
#

Correct, that screenshot was from my phone but take a look at this:

celest night
#

Give me full screenshots please

#

From each device

cloud compass
#

I have a problem with the robot not responding to any command from me

celest night
#

Hey, can you give me a screenshot for these commands which not working

cloud compass
#

All commands are not working

celest night
#

Gimme screenshot

cloud compass
#

ok

deep hemlock
#

Hi

celest night
#

Hi, how may I help you?

cloud compass
deep hemlock
#

When I am not online or not on discord the 18+ server send to all my friends and I'm not at this server

celest night
cloud compass
celest night
deep hemlock
cloud compass
#

ok 🥺

deep hemlock
#

Who can help me

celest night
celest night
deep hemlock
celest night
quaint sentinel
#

no

alpine terrace
#

can i post an embed as an autoresponse? if so, how ?

timber helm
#

how may I help you?

#

yes? ask your question right away

#

no worries

#

np

sand pelican
#

hi

lean badgerBOT
timber helm
livid vale
#

can any one tell me how to remove myself from black_list??

timber helm
livid vale
#

thank you

timber helm
#

my pleasure

nocturne flax
#

I cant open the second page of the points list

#

I am using all commands right but it doesnt work

cyan flare
nocturne flax
#

Sure

nocturne flax
grand sapphire
#

C

nocturne flax
#

The first one with the filter it was a command for the bot. But the page number it wasnt a command

#

The number 2 is not with a black background you see?

terse isle
#

Question regarding Probot’s logging system:
How may I make it so a certain role or user isn’t getting their messages log within the message logger? The discord bot edits his messages and it’s just flooding the message logger with it’s unnecessary changes that I do not care about.
If this isn’t a valid option amongst the dashboard for probot, shall I suggest it to thy suggestions channel for this system to be implemented. For now, I’ll use a different bot that logs messages temporarily until this gets fixed, as this bot is a essential component of our server.

sullen prism
#

<@&675070424748654593>

sage flint
sage flint
sage flint
humble garnet
#

Hello

#

@sage flint

sage flint
#

hey, how may i help you?

humble garnet
#

I want to change my Probot name please

nocturne flax
#

Thx

sage flint
humble garnet
#

so to change nickname i must go to probot website?

#

@sage flint

sage flint
#

no, in discord

sleek pollen
#

bro how can i get credit?

#

How can i see my credit

quaint sentinel
#

#support-ar

sleek pollen
#

Btw how can i get alot or credits

quaint sentinel
sleek pollen
#

i can do whatever i want bro

#

not against the rules

quaint sentinel
#

No, you can't, though this doesn't need to be stated in the rules because you are keeping both the Arabic and English teams and channels busy. You should ask your question next time in a single support room and in your first language so that they can easily understand it.

sleek pollen
#

Bro chill no need for that whole paragraph

quaint sentinel
#

I mean, if you had used common sense before arguing with my request to "use only one support channel" I wouldn't have written that entire paragraph.

sleek pollen
#

wym common sense not against the rules i can do it

quaint sentinel
#

As I previously stated, use only one support channel the next time. And don't argue. Instead, go to #chat-en if you want to.

#

What does it reply with?

sleek pollen
lean badgerBOT
#

:white_check_mark: @dem0 muted from the text! :zipper_mouth:

#

:white_check_mark: Changed roles for dem0, +Only Arabic

quaint sentinel
#

They should be able to play music by default, unless you added DJ roles

#

Anyways, you may follow the steps below to have them play music.

My members are unable to use music commands?

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.

hazy terrace
quaint sentinel
#

You're welcome, I honestly don't know what that bot is.

hazy terrace
jagged saddle
#

Hello, just recently added Probot to a server to self-assign roles. I have tested the bot myself in my own server and it works just as I hoped. When putting it onto the other server, however, it does not assign roles

split needle
jagged saddle
#

almost certain I do. ProBot is the highest role in both servers, roles are associated with each reaction, both servers have the exact same permissions. not sure what else I would need to check

split needle
jagged saddle
split needle
jagged saddle
timber helm
timber helm
nocturne flax
#

Aliases?

rough kelp
#

I'm trying to set up a role menu

#

How do I add it to the server

#

<@&675070424748654593>

sage flint
# rough kelp I'm trying to set up a role menu

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

rough kelp
#

I've done all that but how do I get it into my server

sage flint
#

Did you send a embed message?

rough kelp
#

Yes

#

One min screenshot

#

It's just coming up with this

sage flint
#

Show me your self-assignable roles settings please

rough kelp
#

One sec

#

that what you need

rough kelp
sage flint
#

Its should work, please remove it and configurate again

rough kelp
#

I'll come back after configuring

sage flint
#

Ok

rough kelp
#

I'm confused

tired cloak
#

Hi

rough kelp
#

Hey

nocturne flax
rough kelp
#

I got it sorted now. Thanks

lavish pendant
#

<@&675070424748654593> Good day how can i cancel my premium on the bot because it wont renew due to my paypal balance being to low now it says pending and the bot does not work even work now

split needle
timber helm
nocturne flax
#

Ok

steady quail
#

me what com do bienvenida for this this

#

pls help

timber helm
valid grove
#

Hello when I try to change the role that is given when you achieve a level it tells me there are no roles ?

native geyser
#

Hi, in your server settings drag the bots role above other roles

native geyser
#

yw

latent wasp
#

why i can not send or see my credits

spring ether
#

u have blacklist

latent wasp
spring ether
#

reported to the devs u will get unblacklisted soon

spring ether
timber helm
#

hi hi, we don't have permanently ban, you can make the timer few years though, for example 99y should work properly with you

#

my pleasure

#

#support-ar r_

#

use one support channel please

nocturne flax
timber helm
#

np

scarlet cradle
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Hello, i never try discord before and now i try it with my girlfriend and we add probot to our server.. is there a way where we can create a song list instead play song one by one?

cyan flare
lime seal
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pls help me

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?????

scarlet cradle
cyan flare