#support-en
1 messages · Page 53 of 1
Im on my phone
its browser cache so you can do it on mobile too
Oh ok lemme look that up
How do I can bots to work
can you explain your question?
Every time I add a bot to a server it tells me I already approved it but it doesn’t work or it’s not on the server
Is there anything on the audit log ?
maybe you have protection for the bots
How i know how much people have a rank or grade which command i use??
do you mean /roles?
Alright thanks I will try that
Yes thanks
We noticed that you are a premium user, for faster response go to #premium-support
hacked 53464567574
hi, i recently set up probot levels and assigned roles to certain levels. whenever i try to use the /setxp or /setlevel command in order to test it out, it won't assign the roles. Probot is at the top of my role list so it is not an issue of role hierarchy
i was also wondering how to keep anyone that isnt an administrator from using /setxp and /setlevel
Enabled and Disabled Roles
We noticed that you are a premium user, for faster response go to #premium-support
The users will need to gain some text xp by themselves so the bot could recheck their roles
Check out channel topic before helping anyone
Hai guys, are this bot can change the prefix
wait
<@&675070424748654593>
wait 2m more plz
Alright
No + Probot is prefix now is /
Ok thanks for the help
Welcome
Hello, I'm currently encountering an issue when working with Probot's embed functionality.
Each time I try to italicize or paragraph space things within a field's description domain, it will suddenly try to reload the page, state that an error occurred- and I have to start from the beginning.
Is anyone else experiencing this issue / know of a way to prevent this from happening?
I get no issue with it
what browser you are using and can you try it on another one?
I'm currently using Microsoft Edge but I can certainly try it on Chrome here in a little bit.
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593> .
Hello, currently encountering a problem with Self-assignable roles.
I'm attempting to assign a role ID to a reaction emoji, but it's not doing anything after I paste it in the "Type here" field.
Any ideas why? ProBot is already the highest rank in the server.
got it, thanks so much Ahmdo. have a great day! 😊
you have been blacklisted
your account is pretty new so you got flagged for farming credits for 1 other account
try searching by name
else check again and make sure the ProBot✨ role is higher than other roles and refresh the site after that
Just done all that, still nothing.
upon clicking on that button, do you see any role pop up?
then check again and make sure the bot's system role is higher, not any other role you created and gave it, then refresh the site to update bot's status in server
also higher in position, not in permission though some permissions are required for the bot to work
It's in the highest role
as said, the bot's system role, not any other role you gave it
Oh alright
I have mentioned the role name on the earlier respond as well
Awesome. Works now, it was the bot's system role
Apologies, didn't notice it well
Thank you
Hello, How can I add a link to channel in the welcome message, like in the picture? Thanks in advance
<@&675070424748654593> .
Hi, check the pinned message to see the variables
Thanks you, have a good day!
Likewise
what account ?
i just opened new accoun t
that's just the most common thing when your account is blacklisted
I can ask for unblacklist review but not guarantee you will be unblacklisted
Hello scuz me, what is for the value term in the music command and how choose the music please ?
hi hi, just by entering your song name or link to play music
Thanks !!!!!
my pleasure
hello how do i apply this music bot to my channel?
hi hi, </play:1>
hi, how may I help you?
hello tiger hope you will be fine i need some help regarding discord server
good, ask your issue right away
actually i am owner in a server
and discord blocked my account
my owner id
and i cant approach my server settings anymore
but theres only probot which has administrater perms
can it give admin perms to other id?
like not only role i mean all adminstrator perms
sadly can't do anything about it sorry
awh :[
maybe you should contact discord, ahead to #chat-en for more clues
have conatcted discord for owner ship transfer
that server has less than 100 members
and no one has adminsitrater perms
sorry to hear that, maybe members can help you here #chat-en
oh thanks i try
Hello?
my pleasure
hi hi, how may I help you?
How to replace again?
elaborate please?
How do I change the song that is already playing?
/play + songs name
Oh
sorry?
I'm new to speaking English, I'm doing it in practice mode
I already played the previous song but why can't it be replaced by another song and still continue the previous song
okay, thank you
</skip:1> & also check turning off </repeat:1> mode if the song was still playing after it ended
:white_check_mark: @Xippo. muted from the text! :zipper_mouth:
hello plz help I can't transfer credit
you have been blacklisted
why
suspecting bot
you just got unblacklisted
the cause can be getting dailies or voting too often or transferring a large amount of credits in a short time period
what's wrong with that
people can farm credits for prohibited transactions and we have to blacklist them to stop them
well I didnt know that was against the rules ;-; cant you remove me from the blacklist?
I ain't even farming for credits
already did
oh thanks
well i dont do that and my another mail get blacklist
multiple accounts can be a reason for blacklisting as well
oh
But i dont know i do that to work with alot if server and its bank
well then we can not unblacklist it if that's what you used it for
Oh ok sorry
you are blacklisted
why?
i dont do that
and i dont know how too
i only have 100k
then I may ask to review your blacklist to remove it
I can not guarantee you will get unblacklisted since it's up to the higher
hmm what the rules give me blacklist ?
credits farming is the one and could be only by now
bro if i do credit farm you see me have alot of credits yes?
you have been unblacklisted
you can be farming credits without having much credits as that is how people are farming credits
thank + i know what farming but i dont know how to do that really
then it's better to not know it
i join a server his ownership have alot of credit maybe 500m maybe that what give me black list right?
could be as that server is probably is farming credits for that one account
yea no way to get 500m credit that easily
ok thank you for unblacklist
you can report that to @native geyser in dms to blacklist them with proof
to @spring ether please
hard i leave it 🤡
wait bro if i get daily and vote i get blacklist again???
no
helo bot no play music how fix?
it say application didnt respond.
<@&675070424748654593>
<@&675070424748654593>
hi, My members are unable to use music commands?
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
sorry i dont know good english
give the bot all permission required
it has all permissions
what is your main language?
i can use the bot commands
but other members cant
even they have perm too
from dashboard
It's most likely a permissions issue. Check that the user's role has Application Command permissions enabled, as well as the channel's settings.
me speak albanian (latin).
#support-int @night umbra can help u with albanian
thank you
my pleasure
you must to give people access from dashboard to use commands, enabled/disabled roles.
ok
tank you he help me.
🙏
it really rare getting albanianes in servers
when bot being translated to albanian?
soon
oh thank you. bye
yw
Why my lvl 0
Also I can't buy anything.
My account not founded .
you got black listed sir
How to fix it
I don't do anything .
you just got unblacklisted check now
How can i get rep
you can’t, the command temporary disabled
Ok tysm
yw
so i just aded probot to my server and I am the only one who can use it.. /play works for no one else.. .how do i fix this
try again
Ok wait
what does the bot reply with to others
it doesnt like when you do /play the probot doesnt even show up
It work now thx @native geyser
its like it isnt in the server and acts like a regular typing
give your members 'use application commands' permission
Hi ammm I can't see my credit and my friend try to see he can't?
try again please
I can now thank ya
you're welcome
aww that fixed it your the best RURU
glad to hear that ^^
dashboard -> select server -> utility module -> edit credits command -> add alias
why do I only have 1 assignable role?
add more by clicking on the add reaction/button/option option, the continued plus sign is for adding more roles which is limited to premium
Hi. I have the a Welcome Ping role on my server which I want to ping when a new member joins so other members can welcome the new member. I have put in it in the welcome message like this:
Welcome to [server], [user]! Please check out the server guidelines to understand the vibe of the server! Hope you have a great time! <@&role_id>
It shows up in the welcome channel but it doesn't actually ping the role. Anything I'm doing wrong?
i can add more, but the 'self assign' menu only shows 1 role
no as developers have disabled roles pinging for the bot, only rendering them
then make sure the ProBot✨role is higher than other roles in your server
Hi
So I should not even bother with the welcome ping?
No one answers me
Ok, thank you so much!
use only 1 channel
just wait and they will come to answer you, don't just mention a single support member
How to get translator role
become a translator
you need to be a translator for the bot to get the role. asking would not grant you the role
You mean ineed to be profcient and help
no it is a different thing
you need to know another language that is not yet supported by the bot to ask for creating a translation section for that language, then you contribute to that language and get the role while doing it
being a proficient would not grant you the translator role
Hmmm ok thx 😘
i keep getting this message, even though i have awarded points.
<@&675070424748654593>
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits..
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
what exactly?
Hello
Can I get some help ? Tryna have the bot play and idk how to have it enter the voice chat
what is the response?
Says added to que and nothing plays after
use /stop and play again
My friend have a problem hi cant sent credits
hi
iwant to tranfer credit and used /credit my freinds name ammount but they say the application did not respon
let him contact us please.
reported to the admins, wait until you get response from me
1s please
❌You don't have the aukaat to run this command
selfbot
@native geyser
and i am the owner of the server also
lol
what
not yet
Anyway ima afk admins took too long to respond
report to @spring ether please.
how can I change prefix
We noticed that you are a premium user, for faster response go to #premium-support
no its not faster
😅
As I understand, it doesn't affect if we changed it before.
I just wanted to change it to another server, okay
did the admins respon ?
ok,sry if i disturbed
no worries
you can add shortcuts to the commands with prefix if you want, but mainly will still /
@timid jewel how can i change probots profile picture so that I can send msgs without people seeing its from a bot?
is there anyway to queue multiple songs
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
you need premium tier 2
thanks!
you're welcome
@timid jewel the admins take so many time to respon or they are busy ?
I've sent your id to them, wait until they check the reports please
ok
@ocean socket #1008159075609088100
just offtopic
😅 👍
can you explain more? how they can't use it? from what command exactly?
let them contact us please
send me your server link in dm
Guys
How can i create a pick role server ?, I mean ppl will tap on the emoji and get a role, how can i do that
Am new, pls help me
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
😎
hi why cant my friends play music on probot ah, /play for them doesnt work
what does the bot reply to them with
You are not allowed to use this command
help! i can't use the bot
what command exactly?
reported to the admins
ok thx
/play
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
oh shits ok thanks love u
🤗
we do not offer support for other bots
im trying to @ a role in my embed message, is there a way to achieve this?
check the pinned message to see the variables
ty
yw
i cannot seem to use the points function. i can give points but it does not keep track or allow me to use the help command etc
i was told on reddit to come here as help would be easier and faster
<@&675070424748654593>
may i know how you used the command
can you hover over it and show me a screenshot please
then press enter
use it as this, just press enter afterwards
have you tried filtering as @everyone role
i guess it didn't register the role filter by itself i'll report it to devs
normally its supposed to filter it by itself
yes
Thank you for your help 🙂
it does end up assigning the roles when i use the command, even without the user having xp. for whatever reason it just takes longer than 10 minutes to assign
hi, after the level/xp is set people require to get xp again for the bot to give roles (so basically they need to send a message in a channel where they can get xp after few minutes of you using those commands)
ohhh okay thank you
you're welcome
Hi
hi how can i help you?
hi
yes?
you can ask your question right away
How to reset leveling
/reset
for target use @everyone (use server id number if you're on mobile)
what is the error message you get
Wait i send ss
^ as its mentioned, since you're on mobile use server id number
@native geyser how to use properly command
@native geyser thanku so much you are great
Thanku so much ❤️@native geyser
you're welcome
try again now please
Tnx ❤️
yw
make sure your members reach both of the target levels
@native geyser
well i do not know your settings so i can not understand anything from this screenshot
☹️
make sure your members reach both of the target levels
make sure the bots role is above the reward roles
make sure the reward roles do not have any kind of manage/kick/ban etc permissions
Reward levels role ? Dangerous permission enable?
@native geyser
do NOT enable
So?
Kick ban etc permission
make sure of these please these are the possible issues
Means
Bot role upper on leveling roles?
yes since its a discord requirement
How to setup leveling system
https://probot.io/dashboard -> select your server -> leveling system module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
@native geyser which one should i choose
^
Ok
No im great ty wbu
shes offline dont ping her
Ok but i pinged you
What?
I said shes busy or sleeping thats unrespect dont do that
im not a worker here but respect
Who are u
as i mentioned i do not know your settings therefore showing me your roles doesn't explain anything, please just make sure of the things i asked above and your issue should be fixed
and please be respectful to others
I'm only respect probot staff and Probot respect all members
you're supposed to respect other members too let us not create an argument over it
Ok but I'm only telling u sir not others people telling
bruh ur not here to talk just do what u wanted
please do not cause further discussion over it, especially not in this channel
I'm not telling u don't tell me
@left condor
@native geyser thanks you so much my problem solve
glad to hear that
Bye tc and sorry for ping u sir and thanku so much
Sorry quick question, How does an admin that added probot allow a mod to be able to use probot to allow the mod to add reaction roles?
how do i add music to a vc permantly?
<@&675070424748654593>
adding/change features will require access to the dashboard, which needs administrative permission in server so not really possible for a normal moderator to do so without granting them the permission
you will need a paid version of the bot to have it in the channel without auto leaving and just add music with repeat mode on, though it will only repeat a single playing track for now
thank you so much. So what would the admin need to click inorder to do so?
how much?
on the site, select the server on the left, go to embed messages module to create and send embed messages for the self-roles to where you want. Then go to self-assignable roles module to setup the feature on the sent embed messages.
Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).
you can just buy the prime one with 5$ per month for monthly sub, or 2.5$ per month for yearly sub
Thank you.
wait so when the admin does this, it would allow the mod to add reaction roles to the server yeah?
only admins can do so, moderators have no permission to do anything from the site
thanks brother!
So which permission does the admin need give a mod then to do so? (Sorry I'm not too tech savvy)
only admin permission which is not a permission a mod would have
since all setting up progress are on the dashboard, none of them being a command or anything
Sorry last question, can an admin give someone the admin role?
that's more about discord itself, which is out of our reach but that will depends on the permission that admin have as well
oh ok thanks again
How do you get the bot to welcome new people to join?
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind: Welcome images should be less than 3MB in size so that the bot can send them.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Thank you
Hello. I'm trying to make self asign roles for a new server bur when I try to put in the roles none show up.
1 - Go to your server settings.
2 - Next, drag the probot's role above all other roles.
3 - Finally, refresh the page and you're done!
Thank you
You're welcome.
Hello, I'd like to ping people in an embed message but I'm not sure how to do it
Hey, <@USERID>.
thank you!
You're welcome.
May i know the reason why does it show that?
<@&675070424748654593>
When I try to change the prefix it says use /prefix but for me it isn't a command
<@&675070424748654593>
This is because Froggy the one you mentioned isn’t in the server.
but i am the only froggy
I mean that froggy is me
Prefix commands has been disabled permanently. You can only use slash and Aliases
Aw man
This is not from ProBots side discord has enforced it.
Oh! You have been blacklisted.
yea we are waiting a mod or someone to unblacklist it
bc he did nothing
he wanted to vote then got blacklisted afer
vote for probot
You can appeal by messaging @native geyser!
Did he use multiple accounts to vote ?
no only one
dm?
Yes, he should dm not you.
@nocturne flax I will send his id to review unblacklist
what does mean review unblacklist?
to unblacklist someone, we need to review it first to make sure the account has no suspicious activity
the blacklist was done automatically by the bot so there will me mistakes, but also helped us to blacklist some bad activities
alright
just one
I clicked on vote, it blinked and the option appeared again, so i clicked it again, and it was ;like "You already voted"
your issue will be resolved so no need to take it further
okay, thanks!
@split needle thanks
Can anyone help my i gave my credit to someone and he take it and leaved from my server and i have a guides
we don't resolved that kind of issue. your action, your responsibility
also use only 1 support channel
Ok
I just wanted to let you guys know that I found the issue that I had with probot out. with the new update it removed the roles from all of my auto-roles so all I had to do was add the roles back, when I was initially looking into it I did not see this, thank you guys for your help!
move the probot role higher in your server role list and refresh the site
Hi team, just having issue with pro bot not responding to my mods commands
they do not have admin privledges so it maybe a permission i have setup
what does the bot respond with when they try to use mod commands?
is there anyway to approach my server discord has disabled my owner id there.i wanna shift ownership but it says user must have adminsitrator perms but there is only probot administrater
or if i can operate probot
no need to repeat your question sir
@warm pewter
i cant operate probot too?
anyhow?
without that id ?
cz its only administrator member
if you don’t have any access to you server dashboard you can’t
<@&675070424748654593> How do i create temp vc /temp command aint showing up
turn it on by : </temp on:1>
its on
show me how the bot respond to your command
make sure the bot have all permission required
it has
the bot didn’t create a new channel?
nope
add me to your server
@~The Soul ~#8474 
Thank You
???
:white_check_mark: @! M16🦅 muted from the text! :zipper_mouth:
hi @timid jewel did the admins respon ?
hi hi, try now
How many points do you accumulate per minute of voice?
And how many points do you accumulate per chat?
hi, points increasing randomly text & voice.
oh thank you
yw yw
Hi
how to make when i level up to a specific level i can send gifs?
hi @timid jewel did the admins response ?
<@&675070424748654593> ^
Hello sir, how may I help you?
you can’t send gifs, at the levelling system message
as i mentioned above you are unblacklisted now, try </credit:1> > #commands
yes?
Mentioned for him 

thx very much
it worked
yw yw
Would someone mind helping me with cmds please? I'm not sure why but they are only working for roles with administrator.
@timber helm how to reset all levels in server please tell me the commands
<@&675070424748654593>
what command?
All of them
/reset with target as @everyone
what does it show up for members when they try to use commands?
Nothing, not even the option to use them
can you check and make sure your members have permission to use application commands?
Please ignore me, I am an idiot and did not have that activated.
how can the bot warn someone
and i do notting
i try it but its not working
can someone help me
set up auto mod and set warn member as action
and how to get unblacklisted i dont want to get black listed again
nvm i can access now
you can come and ask us if you can get unblacklisted again if it was done by the bot itself
else if it was done by a staff, your blacklist is unremovable
how can that happen ?
the most common thing is farming credits
it can also lead to a more serious thing is using credits to trade with real currencies which is also prohibited by discord for trading inside the app
uh that is weird thanks anyway
Hi
Hi, is there eny way to play spotify playlist?
the user got blacklisted
spotify is not supported
Thanks
Without everyone tag not possible?
<@&675070424748654593> ^
you should be able to
Hello?
don’t worry, just mention everyone ( it’s a slash command ) your members will not be notified
@frail wolf please use only one of the support channels at the same time
hi hi, ask your question right away
How To Rep?
you can’t, the command temporary disabled
on arabic channel i didnt understand
When will it open?
no eta
What?
no information about it …
The pro bot's moderation system is disabled and even so it keeps creating the muted position
i have problem to see my credits and send it
you got black listed
you meant the muted role?
yea
why
don’t worry, i sent your ID to the admin’s to make a look
ok ty
this is the system, it’s a normal thing
yw yw
I just disabled the moderation system
anyone know how bot calculate the exp of level ranking of server?
text increase 10-40 xp per ~2 min and voice fixed 10xp per ~2 min
so u mean it not depend on amount of message i make, it depend on how activate am i?
yes, you just must be active ..
ok tks, does it count bot command?
yw, yes?
ok thanks sir, very helpful
my pleasure, Sir have a nice one.
its for paid versions only
All good thx
yw
how do we setup message for roles i don't get it
question about colors, i've been using probot to assign color roles to my members in my server and it's been going great but recently it's stopped auto-deleting its own messages. it has permissions to manage messages and probot.io has it set to auto delete after 5 seconds, as always, but it just isn't working anymore.

<@&675070424748654593> ^
Do you mean " Reaction Roles "?
ye
**Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added**
oohh
Sorry for being late .. Can you gimme more explanation ?
This method can help you 
ye ty
yw 
How do I set up a roles react?
**Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added**
yes?
bot does not respond to any of my requests
try again now please
Tnx
yw
probot.io has an option to set up color roles, which has worked perfect in the past. members prompt it with /color and pick a number (i have several roles with just numbers for names, each with a color assigned to it, and members can pick which color they want and type in /color # to get the bot to assign them the role), post the message, and the bot replies immediately to say that it assigned the color. previously, it automatically deleted the invocation message and its reply after just a few seconds, which is what i want, to keep the role request channel i have it set up in nice and clean, but lately it hasn't been deleting the messages, despite nothing on my end changing. i haven't changed permissions or changed anything within the bot itself, all the proper things are still toggled on, and it just won't delete the messages like it used to. i've tried toggling the deletion part off, saving, and toggling it back on and saving again, but it still won't do it.
hi, slash command reply messages can not be deleted unfortunately
oh, that really sucks :c it was so much better before, now we have to manually delete every single one
oh wait sorry have you enabled 'delete bots reply message' ? i believe it might work in this case
yep
i've tried toggling it off and back on again too and it isn't working.
do you have any other options enabled for the same command?
here's what it's doing, and here's what probot.io shows
i've tried turning on the auto-delete with message deletion one too but it still won't delete
I see, can you turn off the Auto delete command invocation message option, and then retry using the command?
oh! that worked
awesome, thank you!
You're welcome!
/points list /everone page 2 not work
How can I see all variables?
We noticed that you are a premium user, for faster response go to #premium-support
welcomer variables
[user] ~ mentions the newcomer member
[inviter] ~ mentions the inviter (vip only)
[server] ~ server name
[userName] ~ just says the newcomer member name
[inviterName] ~ just says the inviter name (vip only)
[memberCount] ~ amount of members reached
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
auto responder variables
[user] ~ mentions the member who typed the trigger
[userName] ~ types the name of the user who typed the trigger
[invites] ~ types the amount of invites you've reached (vip only)
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
embed messages variables
text ~ creates a hyperlink
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
<@&user_id>
We noticed that you are a premium user, for faster response go to #premium-support
so copy user id by right clicking on user then hit copy ID, and put it like this @atomic wing
wait
that is not what I mean
I need it from bot
Just like
Me: !test
ProBot: This is your id: 315420086116810752
not possible unfortunately
It's ridiculous that probot doesn't have that. 😭
you can suggest to add this on #580383034117980160
Hello, if anyone can tell me what im doing wrong. I was using ProBot to Greet Newcomers with a specific message. but it stopped doing so two days ago. I dont think i did any changes that should not be cleared by redoing it.
hey, try to turn off welcomer module, and enable it again
if its still not working, enable/disable "send image" option and enable/disable it again
Is the Welcomer background image broken?
We noticed that you are a premium user, for faster response go to #premium-support
Hey, I'm trying to buy $49 credit and getting hit with payment_method_invalid
Any ideas why?
I can not seem to find anything as you described. Are you sure you're asking the right thing?
after I fill in payment card info and try to purchase
Can you make sure your card is eligible to do global transactions? There's some cases that visa cards can not make purchase globally due to them not being eligible to do so
Or you can try other accepted payment methods
It is 100% eligible, it's a business debit card
Then I'm not sure if debit cards are accepted as I have never seen any one used debit cards to do any transaction in our service
Everyone is EU uses debit cards and not credit cards 🙂
Let me try to ask the upper to see if anyone could resolve this
Thanks 🙂
Hi
Hey, how can I give access to another discord user to use probot dashboard in my server?
I have added self roles to my server, and they were working fine when I set them up. Now that new people are joining, they can react to the message but it wont give them the role itself. I was just curious on how to fix this
<@&675070424748654593>
what does an embed do i forgot
Check ProBot✨ role position it must be higher than those other roles, also you may wanna make sure it has all perms @magic saddle
I figured out that was the problem after I asked but thank you!
By giving them administrator permission @wet mural
Sends a customized message such as the ones here #573048353458356234 @sweet bear
Glad to know that, have a nice one
thank you
you’re welcome
how do you use embed exactly
https://probot.io/dashboard -> Pick your server from the left side -> Embeds module
from there you can add fields like Description which is the main text in the embed and the color of it, etc.
after you finish customizing your embed message click “Send” and pick a channel fpr the bot to send it in @sweet bear
How do I get the bot to @ a role in its embeded message like this? Ive copied the idea accordingly and it still doesnt work?
<@&RoleID>
You're amazing, thank you
you’re welcome!
Shoot, I hate to bother someone again but how do I add emojis in the imbedded message as well? I thought it was just \ and what ever the name was but I seem to be wrong
put \ right before the emoji in use on the chat and send to get the id to use
I tried that but it just sends the emoji as what it is? Not the ID? I seem to be doing something wrong here
if it's defaut emojis then they will not have any id, just use them like how you would on your server
if it's custom uploaded emoji, you may do that to get the emoji full id, from the chat, not to use on bot messages
Ooooh, I see, thank you very much for the help
my probot is refusing to play music, you can add songs to the queue but wont play and when you try to bring up the /queue it says the application didnt respond
<@&675070424748654593>
same
why it is showing that "Music is under maintenance, please contact us at the support server." <@&675070424748654593>
i would assume that means the music part of the bot is down for maintenance 🙂
we have no information regarding that so it will just lead to nowhere
all we would say is to wait for it to be resolved
yes but in my other server bot is working properly
do you have the card like connected to another card, or does it have 3d security enabled?
Hey, is it possible to add buttons under embeds, for example the button on the right?
We noticed that you are a premium user, for faster response go to #premium-support
no one answering there xd
<@&675070424748654593>
I keep getting a maintenance error
"Music is under maintenance, please contact us at the support server."

Yep
Just needed confirmation if that was the case or if it was some other error
It's been an hour I believe
for you perhaps
Thats not really why i came here
"Just needed confirmation if that was the case or if it was some other error"
Thanks Ruckus
<@&675070424748654593> ^
I suppose I was mislead by the " please contact us at the support server" thing
Yeah, would be more clear
Music probot is under maintenance?
Guys, the music is under maintenance try again later
the music is under maintenance try again later
don't talk arabic here! get in #chat-ar
under maintenance 😦
just wait bruh to fixit
Thank you sir
yw
hope can play link from youtube hehe
YouTube links are no longer supported
alright sir
.....
<@&675070424748654593> ^
how long is probot gonna be under maintenance?
Hi i was trying to play but it said to contact support server
same
i wanted to /play brrrr skibididop dopdopdopdopdop but said "music is inder maintenace,"
what
the devs are already working on it
should be fixed asap
ok
👍
why can't i use the /play option right now?
cuz it's under maintenance
:white_check_mark: @Lien. muted from the text! :zipper_mouth:
brother how\ i can enable autorole ?
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
bro how long is this maintenance done?
no idea sorry
thnx
yw
sorry, I want to ask, why is my probot? sorry if my english is bad
the devs are already working on it
should be fixed asap
only on my server, on my friend's server, it's not like that
okeyyy
thank you
yw
#p mityendo
still maintenance 😦
we have no information when will it be done, nor knowing what actually happened so you will need to wait
Thank you sir ❤️
nw

@native geyser
PLZ remove black lest mona
no need to mention admin’s, i’ll send your id to dev’s to check that for you
@vital pecan removed 
Ok THX
yw
Ohk thanks
yw
wehn will probot stop replying to prefixes it doesnt/cant use anymore ? an option to opt-out at least would be nice omg...
spammy
Sorry, i don't get what you're trying to say?
probot moved to slash commands, and the setprefix option got removed already, i replaced commands by another bot wich still can use message intends..
but probot still replying as well on those commands
Change the other bot's prefix, and it should work as intended.
We have to include this in, because a lot of people still think probot uses prefixes.
all my users using ! for years, would be more hard then getting them into slash commands 😛
My DC server members commend playing music but commend not accept
@wanton apex I will mention this to the developers, sorry for the inconvenience.
Can you send a screenshot?
!help still repling like it should be without this "this command moved to slash commands" 😉
That is required from discord itself.
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
The bot does not send notifications in private dm.
Can any one help
/rank
ok
what notification?
I mean when i get new level or warn
The bot send nothing on my private dm
make sure you have your dms with the bot enabled
How?
just make sure your dms is opened in general
send some messages to the bot in dm to check if you have enabled it yet or not
Thanks
btw discord even suggest slash commands itsself, if my message looks like a message for bots with prefix.. 😉
@wanton apex Yes it's encouraging the use of slashes, that is why it shows that when you use popular prefixes.
hi, is there a way to delete tracks from the music queue without having to stop the bot?
hi, currently not possible but with our music update it'll be
okay, thanks
Yes it has 3d security enabled
Is the submission of the support open?
<@&675070424748654593>
not looking for more people at the moment
K Thx
yw
For what language?
We already have dutch translators iirc, and the bot is already translated to said language.
that could be the issue
may you disable it and try again?
3D security is mandatory and required in whole European Union. It can’t be switched off. I have no control over this.
It’s automatically required for all transactions greater than some threshold.
hey my mute command doesn't work if they get muted role they can still write in chat
<@&675070424748654593>
Another of your roles have permissions to write i guess
All roles in channels permissions should be set like this:
expect muted role
Muted should be like this, and that is by default
welcome
it works thx very much
Is there anyway to make the bot automatically punish people after enough warning?
<@&675070424748654593> ^
Hi,no way.
Does the channel links not work on mobile? I see it works on the PC but not on my phone as it just says "#deleted-channel"
From pc it shows you the name of the channel while it's not showing the name when you use the phone?
Correct, that screenshot was from my phone but take a look at this:
I have a problem with the robot not responding to any command from me
Hey, can you give me a screenshot for these commands which not working
All commands are not working
Gimme screenshot
ok
Hi
Hi, how may I help you?
When I am not online or not on discord the 18+ server send to all my friends and I'm not at this server
Your account is already Blacklistd
How can I remove it please
I can't help you sorry, that's not about Probot
But how I can fix this
ok 🥺
Who can help me
dm with @native geyser
I don't have any idea sorry
Who can fix this
We only receive reports that for probot and this not our business
no
can i post an embed as an autoresponse? if so, how ?
nope, you can’t.
how may I help you?
yes? ask your question right away
no worries
np
hi
We noticed that you are a premium user, for faster response go to #premium-support
Hello sir, how may I help you?
can any one tell me how to remove myself from black_list??
i’ll send your ID to the devs to check that for you
thank you
my pleasure
I cant open the second page of the points list
I am using all commands right but it doesnt work
Can you send a screenshot?
Sure
C
The first one with the filter it was a command for the bot. But the page number it wasnt a command
The number 2 is not with a black background you see?
Question regarding Probot’s logging system:
How may I make it so a certain role or user isn’t getting their messages log within the message logger? The discord bot edits his messages and it’s just flooding the message logger with it’s unnecessary changes that I do not care about.
If this isn’t a valid option amongst the dashboard for probot, shall I suggest it to thy suggestions channel for this system to be implemented. For now, I’ll use a different bot that logs messages temporarily until this gets fixed, as this bot is a essential component of our server.
<@&675070424748654593>
this will be fixed soon
unfortunately its not possible, you can suggest it
hey, how may i help you?
I want to change my Probot name please
Thx
Just right click on bot then click "Change Nickname"
or if you want to change original name, you have to buy Premium Tier 2 for custom bot
#support-ar
Btw how can i get alot or credits
use only one support channel
No, you can't, though this doesn't need to be stated in the rules because you are keeping both the Arabic and English teams and channels busy. You should ask your question next time in a single support room and in your first language so that they can easily understand it.
Bro chill no need for that whole paragraph
I mean, if you had used common sense before arguing with my request to "use only one support channel" I wouldn't have written that entire paragraph.
wym common sense not against the rules i can do it
As I previously stated, use only one support channel the next time. And don't argue. Instead, go to #chat-en if you want to.
What does it reply with?
i wont I’ll continue doing what i like to do
:white_check_mark: @dem0 muted from the text! :zipper_mouth:
:white_check_mark: Changed roles for dem0, +Only Arabic
They should be able to play music by default, unless you added DJ roles
Anyways, you may follow the steps below to have them play music.
My members are unable to use music commands?
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Thanks.. You maintained telegram leech bot also?
You're welcome, I honestly don't know what that bot is.
Then every Anas is a pro developer.
Hello, just recently added Probot to a server to self-assign roles. I have tested the bot myself in my own server and it works just as I hoped. When putting it onto the other server, however, it does not assign roles
can you make sure you have set up everything right?
almost certain I do. ProBot is the highest role in both servers, roles are associated with each reaction, both servers have the exact same permissions. not sure what else I would need to check
perhaps check if the bot has enough permission in the server, or are the roles set for reaction roles have any managing permission
bot has exact same permissions in both servers and roles have the same as well.
send me an invite to the server in dm and I will check
administrative permission is needed
I retried with just one role and it worked. I may just have to redo the process. I’ll try it out first and then come back if it’s still bugged out
try now
, black-list removed
try to make a aliases for this specific command should work properly with you, this fonction make a point list or a leaderboard you can see it, you can give points by </points increase:1> user:@Tıger#0017 points:10 or </points list:1>
Aliases?
I'm trying to set up a role menu
How do I add it to the server
<@&675070424748654593>
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
I've done all that but how do I get it into my server
Did you send a embed message?
Show me your self-assignable roles settings please
I'm not sure what you need
Yes
Its should work, please remove it and configurate again
I'm very thankful for your help. Thanks
I'll come back after configuring
Ok
Hi
Hey
<@&675070424748654593> ^
I got it sorted now. Thanks
<@&675070424748654593> Good day how can i cancel my premium on the bot because it wont renew due to my paypal balance being to low now it says pending and the bot does not work even work now
go to https://probot.io/premium/manage, click/tap on the manage button of the subscription then click/tap on the cancel subscription text to cancel/disable auto renewing
yes, to fix it try using aliases like .pl
Ok
#support-es 
Hello when I try to change the role that is given when you achieve a level it tells me there are no roles ?
Hi, in your server settings drag the bots role above other roles
yw
why i can not send or see my credits
u have blacklist
why
reported to the devs u will get unblacklisted soon
try now
hi hi, we don't have permanently ban, you can make the timer few years though, for example 99y should work properly with you
my pleasure
#support-ar 
use one support channel please
okay thx
np
Hello, i never try discord before and now i try it with my girlfriend and we add probot to our server.. is there a way where we can create a song list instead play song one by one?
It should be coming in the next music update.
okay, thanks for the work 
My pleasure
Can you use it here in the server?
