#support-en
1 messages · Page 47 of 1
sir de-authorising removes it from wherever it is stored in
I have the proof that it does not remove it
it does not remove any data of mine
I'm politely asking you just to delete my data
what's hard with that?
i'll ask devs
oh, i thought you're the developer
no i'm not
sure
are voice xp counted when you are muted?
yes
Hey, I just payed 5$ twice to fill up my account, but there is no possibility to make it premium? The 10$ is gone now I think
We noticed that you are a premium user, for faster response go to #premium-support
We noticed that you are a premium user, for faster response go to #premium-support
you dont need to get two subscriptions if you're not okay with tier 1 it can be upgraded to tier 2 without needing to subscribe again
we can not but you can, i'll share screenshots once the website loads
there might be a general issue with dashboard by the way are you able to access dashboard?
Yes
could you share a screenshot from https://probot.io/premium/manage
I will open a new premium ticket
alrighty
My ProBot music keeps cutting out mid-song for 5 seconds every 10 seconds or so. How do I fix this? Is there a fix?
might be due to overload could you let me know the bots ping when it happens
How do I check that?
/ping
Time: 347 ms
Micro: 5 ms
WS: 26 ms
C254SH4048•Today at 6:03 PM
when it cuts off
it said it is not responding
wdym
Cr7
?
it is quite possible that it's due to overload try again in a bit
OK
hm?
why can't i search the song by it's youtube link?
Because youtube is no longer supported due to policies
Yw
<@&675070424748654593> I am trying to set up a reaction role, and for some reasoning it is not working, the other 4 I have set up work fine. how can I best show the issue?
Show me your reaction roles module settings for the one that is not working please
Here you go @native geyser
Hello, can i reset all level system?
Hey, use </reset:1025842907447574598> command and in "target" type @everyone
Thanks!
And the roles that was given, i have to remove manualy?
Hello everyone 😄
We noticed that you are a premium user, for faster response go to #premium-support
If bot didnt do that automatically, you can easily do it with </role multiple:971443830974988392> command
If anyone can tell me why this isn't working that would be so helpful (Sorry to post twice)
Probot is no longer working. I noticed it's now Dappnode Probot? Anyone know what the deal is with this?
What's the ✓ next to Bot mean?
verified dicord bot
We noticed that you are a premium user, for faster response go to #premium-support
hush
sounds like somebody messed with ur probot
No idea where it came from but I know Probot is no longer working
sounds like an admin abusing privs tbr
Not sure what to check to fix this
check the dashboard and make sure nothings been messed with
If anything could be an accident but nobody has mentioned any changes. Always a possibility 💯
if nothing else kick it and start over ig
Hey please make sure the bots role is above these roles you've selected here
And none of these roles should have any kind of manage /kick / ban etc permissions
Did the bot support team stop working? I sent an email asking about the $10 premium and still haven’t gotten a reply. I sent the email a week ago I think.
Well. Can anyone help? I decided to switch from Mee6 to ProBot. I was wondering if ProBot premium has the ability to customize the following: Profile Picture, Profile Name, Profile Banner, Profile Tag and Profile Color.
<@&675070424748654593>
Hello @mystic bluff
We are sorry that you have waited so long for an answer. What exactly do you want to know about Probot Premium?
And to clarify, things like tag, banner and profile color cannot be changed for bots. Basically Discord doesn't give any way to customize such things for bot unfortunately
That's a premium subscription of probot. It had been expired and purchased by another user, and they changed its appearance, resulting in it being changed
Then how does Mee6 have it?
Well then. If I change the bot with the customization feature. Will it be completely custom? Or just change the profile picture for that server?
Hey i got a problem when i change my custom bot avatar. it changes in the dashboard but wheni invite to server it gets back to the old avatar..
We noticed that you are a premium user, for faster response go to #premium-support
im using a gif or isnt that allowed?
By now, you can only change its avatar, status and name. Further customization will be added in the future
But my other question though. Does it create a new bot like Mee6? Or does it just change the server profile?
It can not just change its profile per server so you will get a fresh new-like bot
<@&675070424748654593> what is embed messages in dashboard?
Ohh okay.
Messages like ones you can see in #573048353458356234
dont we have to send those ourselves?
Also just curious. Is there a way to let the bot ping any role without being the highest role? I want my toe above the bot so it displays above it in the right side list.
anyway thx
It will require more work to send an embed as a user, other than self-botting which is against tos
It can render role mentions, but can not ping them no matter where its role is, but you can have its system role higher with the hosting disabled so it will not be hooked up higher on the member list
Okay! Thanks!
I'm trying to set up react role for the rules in a server, but the bot isn't putting out the reaction, i don't understand?
<@&675070424748654593>
Does it have permissions to talk in that channel?
i mean it sent the embed message fine, but it's not adding the react
That’s weird.
I’m sorry I wouldn’t know how to help then.
Well if this can’t be fixed. Discord is adding it’s own reaction roles in the future!
Have you selected the right message for the bot to react on? @sleek oasis
there's only one embed message to use for that, currently, so i'm pretty sure
Try sending another one and pick it, if that does not help at all kick and reinvite the bot to your server
Doesn’t kicking reset the progress?
No it won’t
Ohh ok.
oh that worked! tysm!!
You’re welcome
How do I dictate where the AutoLog goes with it's actions?
You mean how to set a channel for the bot to log actions in?
if thats so, head to https://probot.io/dashboard, pick your server from the left side, go the Logs module and there you can set a channel for every action
Oh I see it now. Too bad I can't specify an ID to pass a Thread ID to it
unfortunately it’s not possible to create webhooks in threads, so it won’t work even if you passed a thread id
Any reason why my server roles arent showing up when trying to assign roles to an emoji for role reaction?
Drag Probot’s role above other roles @rigid badger
I did that, still not working
update the dashboard
yw
Um im a bit new to discord could anyone tell me how to change the prefixes?
prefix has been removed so you cant change it
vãi
what is your main language? @manic rapids
i don’t know
please ask your question without playing around
yes

it says music not enabled in this channel. How do i fix this
go to the control panel and to the music command then edit it and enable it
thank you
yw
C 789440256243007526
nope
which version of the bot are you using ?
Hello sorry boyz i have a problem-
hi hi, how may I help you?
Perhaps some shards goes offline for a while, try kicking & re-invite the server or give me your server id
give me your server ID
give me your server id please
Give this per pm?
nope
oh okey
send it in dms if you want
i reivite pro bot and still off line
as i mentioned above send me your server id please !
I have it send with dm's
ty
over discord

The application is not responding when I use the current command, what should I do?
how can I request refund
dev’s working on it, just wait
Oh I see
send your bot information in dms & your paiement method
Hello! I need help regarding probot commands in my server. I tried the music feature for my server and other users in the server can't use the commands.
hi hi, well what message does your members gets when they uses commands
They usually get this message: ❌ You are not allowed to use this command.
Only you can see this • Dismiss message
— you must have administration perm to do that or ask the server admins/owner > https://probot.io/dashboard log in with your account, then click on the left corner icon, select your server > click on music mode > then enable </play:1> command, can you show me your </play:1> command settings page please?
or use this method bellow:
— https://probot.io/dashboard select your server by clicking on the left corner , click on music module , click on Edit </play:1> command > remove the enabled/disabled roles & DJ roles
Hi this is what I did
Thank you! It worked 😄
@indigo moss #1008159189664800778
I know, I just thought I'd make a joke, a silly joke.

<@&675070424748654593>
Can Probot automatically send messages at a specific time?
sadly, no, but you can make a suggestion here #573053418017521664
hello, i have a problem when sending credits. whenever i send credits, it says nothing, but when someone sends me credits, it says i can't find this user. any help? also, when i vote i don't get the approved message since 8th of november
hi hi, sadly, you got black-listed ..
what is the reason to get black listed?
selling credits, spamming, farm credit with multiple accounts and transfer it to main account.
is it permanent?
for now yes.
which one
/server
is there any response from probot?
Is there, but on a server this does not work
we disabled this command in our server
Oh Die
Die?
Don't get it wrong
Could someone help me make my gifs smaller so I can fit them in the embed messages?
But how do I make it work because there are servers that work in them
only admins can enable it from dashboard
and if its not working that means its disabled for the members.
I'm responsible
try to resize them or smth
a lot of websites can offer that for u
Oh ty chillax
do you know any that are safe for me to use?
thx
no worries 🤗
yes you can
I need posts for the server and members. I think that a robot has nothing to do with it, but do you know someone I exchange with? He gives me a post and I give him a credit. Do you know how to get members? Sorry if you don't have a relationship.
@timid jewel
@wild tide
you may just head to #support-ar for easier supporting as your message makes no sense
How do I update my reaction role message when I added a new reaction? <@&675070424748654593>
<@&675070424748654593> .
@native geyser have you gotten any reply from the developers?
It's automatically after you save it on dashboard
any news?
What’s up with Points? Can’t use properly. “/Points list” nor “/points” work to show points given
How to make the bot mention a user that just joined the server?
He sends welcome message but doesn't mention.
try to make a aliases for this specific command should work properly with you.
hi hi, check the pinned message to see variables..
Ok so change it in dashboard?
hi
Okay, thanks!
my pleasure
for non-related probot questions ahead to #chat-en
wich version you’re using ?
how to change the bot prefix ?
try now, you got unblacklisted..
we no longer support prefix use slash command or aliases
yw
May I post a pic here to show why I was confused.
By default / points does not work.
yes, feel free to post your screenshot here
It's most likely a permissions issue. Check that the user's role has Application Command permissions enabled, as well as the channel's settings.
I was using
/ points or
/ points list
As per online and nothing worked til I used the alias
add me to your server please, i’ll check this for you
:white_check_mark: ゟ Geldi Samet banned from the server! :airplane:
try again
It's the same thing
its supposed to be fixed now
Now i can thank u
you're welcome
probot is not logging member join/left
I have channels set and the bot has access, tried restarting the module.
Is it normal that it doesn't start speaking?
I don't want to manually allow it every single time.
hi you meant the bot doesn’t send the welcome message?
How do I get to the bottom of this?
No, it doesn't log when someone joins or leaves the server.
start playing the music manually or make a loop by </repeat:1>
send me your server in dm
I already used play, it simply doesn't start to speak
Hello discord people, how are you?
I have a question
How do I stop the probot from creating a <@&653612201118138401> role for me?
try kicking the bot & re-invite them
Don't tell me I need to make this bot an admin, or I'll immediately remove it.
you can't because this function its enabled for #mute command
How do I disable the command?
I don't want to have that role, since I don't use the probot as a moderation bot
Is premium only per User, not globally to all admins?
It still doesn't do anything.
It doesn't even start a stage.
go to the dashboard and moderation section and disable /mute command
well make sure that probot have enough permissions to do that
like join voice channels, speak
And which permissions?
@tender canopy
still same the problem ?
yes
the bot continues to create it when it is deleted
Changing the name creates a whole new bot? The ID's are different between Probot and Dappnode Probot... im not following. This seems fishy...
wait a minute please
Any ideas?
only join voice channels and speak, that what you need for using the music commands
ok
check the integrations for probot maybe disabling mute command from there might help
ok
and remove the role and dont use /mute command with probot
Is it normal that it tries to connect to a stage channel?
OK, it just didn't say it couldn't find a voice channel.
alright, lets try this again. <@&675070424748654593> My Probot changed. Prior to 11/13 it was named Probot#5803 and it was working properly. Welcome, Auto Responder, Auto Roles etc were working.. After 11/13 the bot stopped working and all of a sudden its Dappnode Probot#9099 and no longer working. Nothing has changed with the settings for Probot at Probot.io.... I cant seem to figure out where this other bot came from and why it replaced Probot? Additionally, when typing /h I get a list of DUPLICATE commands (minus the emoji's). What is going on here? This bot is essential to our server and its really causing a bit of chaos because nothing is working. Is there anyone that has experienced this that can help shed some light on how to get rid of Dappnode Probot and put the original Probot back in working order?
how do i have one level for someone who joins?
I think it worked, if not, you or someone from support will see me again here, I appreciate your help
just do some activities in the servers and you can get levels thats how it is works
the other bot is not related to us
no like so i have one level for everyone that joins automatically.
I dont see it listed in my list of bots under this server though....?
only ProBot is listed there (see screenshot)
do you have premium probot before ?
because with that version you can change the username/avatar of probot
Negative. Unless someone went prem without my knowledge but its not premium according to probot.io (see screenshot)
if the name is changed, does the ID # change as well or does it stay the same? Those bots have diff ID's
thats not a big problem they can't level up easily anymore
and they can't get one level instantly they must do some activities like chatting, etc.
Still having issues with ProBot logging join/leave in a channel.
every premium has a different #tag
can I have your server in my DM? so i can check the problem clearly.
Absolutely. Pinging you now. Thank you!
can you tell me about the issues? like does probot respond to you when you're using the commands?
Yes, probot responds to commands. But for some reason I haven't been able to get it to log events in channels. The bot has permissions in the channels, and I've tried turning the module off and on a couple times.
well there's profile level with /profile command, and chat/voice levels in specific server with /rank
If I say this (picture), at which Level does the user get the Role? At Text-Lvl5 ; at Voice-Lvl 5 or when both Levels are Lvl 5 ?
when both Levels are Lvl 5
if you want only one of them you can replace the other number with 0
hm. And if I want that only ONE has to be lvl5 ?
then I do this... ?
or what? 0.o
exactly that will work
👍
Question how do i go about setting up self roles and welcome messages
self roles like they click on reaction and get the role right ?
Yeah
-
from embed messages section create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles section select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
and about the welcome messages
Go to https://probot.io/dashboard, select your server on the left side and go to welcomer module and set it up as you like
Okay thank you
no worries 🤗
cant i see someones avatar who is not in the same server as mine ?
that feature only for paid versions 😅
no worries 🤗
Vote
@grizzled nymph https://top.gg/bot/probot/vote
the bot is down on multiple of my servers -> is there any status update?
<@&675070424748654593> also this guy
<@&336913504051265537>
:white_check_mark: Májköldzsekszon banned from the server! :airplane:
Probably some shards goes offline, it should be fixed soon
okay
What this help me 🥲🙃
kick and reinvite
if its still offline there might be a shard issue so please wait until it comes back online
No
Classic prefix has been replaced with /
Sure, use </reset:1025842907447574598> command and in target field type @everyone
Hey! is there a way for me to make it so that if someone says, like, "Ticket" it has probot make a thread?
not possible
Okay, ty! I was hoping there was a sort of support ticket system included/possible for my server. I appreciate the response
yw hope you can find what you're looking for
<@&675070424748654593>
can´t Probot play youtube music anymore?
youtube is not supported anymore
Ok thx
yw
already answered above
Hello,
I am looking to stop the bot from auto DMing people on "Reaction Roles". Any assistance here?
We noticed that you are a premium user, for faster response go to #premium-support
i am still getting a warning for posting a link in my server, can someone help me? I want others to get the warning and not me.
i tried in auto responder but the disabled roles seems to not be working
i can share screen if someone can help
People with a administrator permission cant be punished by automod, also you can set up "Ignored Roles" in automod module on dashboard
how to get administrator permission??
just add myself as admin?
Why can’t I put flag to my profile
I think I have black list
Why can’t I put flag to my profile @sage flint
You said "in my server" but its not your server right?
If its your server, you automatically have all perms and automod cannot punish you.
well automod has been punishing me in my server
Its not possible
I can share screen and show.
Send screenshot
would post gyazo but no links
could someone help me?
@sage flint Why can’t I put flag to my profile
This channel is only for for Probot things.
But try this:
:flag_eg:
wrong one
No I mean on my profile badges
Greetings. I can't use commands, and once I use a command; it sometimes says "The application did not respond.".
You cannot make your own badges, you can only get badges from Discord
Your bot is online?
@sage flint should i remove auto responder & adjust from the auto mod settings?
Noooooo
@sage flint
Try again, now should work
okay ty!
Oh sorry, you mean that badges. My bad. When you click that, you will see all available badges that you can buy
Can you send me a invite to your server in DM please?
?
Lock I want a flag
sent
@sage flint lock like this
Can you help Premium 2 prices in tomorrow?
as I said, the only badges you can currently buy are on the website
Aahhhh but ther is no Flagge
You need to put emoji like that !pro2
To get this basically put \ before emoji and send it to chat
Is there a way to change so Probot warns in-channel instead of in DM when Automod catches a link for example?
not possible unfortunately
Okey, but the bot will be able to send a DM even if the user has closed their DMs right?
it cant if dms are closed
Okey, but it wont fail then right? Just doesn't send a DM
Ty!
yw ^^
is it possible to add buttons to ProBot embeds? as I am unable to find a setting to add a button
yes, in "reaction roles" section
thanks!
yw
Hello! So 2/3 of my reaction role sets work, but the third role set doesnt give the role when you click on the react. Any advice?
Hi
may i see your reaction roles module settings please
how can i help you?
hello
@native geyser
why does it say app didnt respond everytime i use the bot
the role you selected here does not have any kind of manage / ban / kick etc permissions does it?
It shouldnt, but Ill check.
try again please
i did
should be fixed now, check again please
you were blacklisted
Nothing in the management systems
tf did i do lol
is the message you've selected the same as in one of the others?
Nope, sure isnt
was automatically done by the bot, thought your account was also a bot that was being used to only vote and farm credits
in that case the only possible reason is probots role not being above that role you want it to give
oh okay, how can i avoid that from happening again
try to use vote at different times every day
and if it happens again should i just tell you guys here?
yes you can contact us here
alright thx !
Hello, I switched from a menu to reactions for my roles channels. Now the bot isnt assigning roles, could I get some assistance? 🙂
can i see your reaction roles module settings please
you haven't made any changes with role order / role permissions etc correct?
no
also if you switch back to menu does it work or is it still the same
I just deleted everything, roles, messages, ect, and started from scratch. it worked
buttons and select menus are still new and might contain some issues/bugs, i apologise for that
@native geyser yes the menu works its just the reactions that dont
i havent tried buttons
but the menu is buggy, no offense, and my members have issues adding and removing roles
so thats why i switched to reactions
yeah its still new and being updated with the feedback we're getting
does the bot put the reactions?
Its all good! It did put reactions
you mean like add the reactions to the total? then yes
but doesnt give the role when reacted its weird
yes
would you mind re-doing this part from scratch
yeah ill give it a shot, should I delete the roles as well?
yes please click on create message and start over i do believe its a bug and this should fix the issue
@native geyser yeah its still not working
invite me in dms please so i can check it out
Hello, quick question. I am using probot for levels in my server and for some reason the bot isn't giving roles to the users. The bot is above the roles as well. And people are giving XP just not the roles. Anyone help me out?
- make sure your members reach both of the target levels
- give the bot manage roles or admin perms
- make sure level roles do NOT have any kind of manage/ban/kick etc. permissions
fixed try again please
thank you very much
you're welcome ^^
@native geyser what did the developers say regarding the deletion of my data?
they said they do not store any data that belongs to user like name, address etc
i mentioned email specifically they said it is to link premium and if there is a subscription the subscription will be removed, which isn't important since you do not have one
then i haven't gotten any answers yet after saying that you do not own a subscription, i do believe they got busy
Hi, i have a question
Exactly what are the badges for?
Because profile pictures and profile backgrounds make sense to them, but badges don't.
badges are for /profile command too
@outer dragon i had that same issue. I set the voice xp to 0 and then set the text xp to whatever level I wanted, it works for me
I don’t have any voice xp set, only text. Not has admin and is above all level roles.
It actually seems like it is working now
People are getting the roles
also if you change the xp level theyll have to send a message in chat for the role to update
alrighty maybe a small outage might have happened
like if the original requirement was 5 and you set it to 3 levels theyll need to send a message to update it
^yup, bot only updates stats when text xp is gained so sending a message is essential
im so smart 🙂 🤓
Hey, Does Probot is online on your server?
ProBot is offline in one of my servers but online in the other
Mine is online but not responding to any commands. Was just using it moments ago.
I have the same problem
It is also randomly joining the VC even after disconnecting lol
@maiden grotto @noble sentinel @daring delta May I have your server links in dms please?
I have to get cuban pete in my vc or else my friends will execute me
am also getting the did not respond promt after trying to get music in vc
now is working, ty
<@&675070424748654593>
?
It's now operational
Ok 👍🏻 tanks
<@&675070424748654593>
When you are using the Automod with Probot such as the bad words one...is there anyway to change the message that Probot sends to the person that has used a bad word?
<@&675070424748654593>
no you can't
Awesome, thank you
you are welcome

Is it possible to remove the warns for links? And if so how?
Dear comardes... I am to lazy to go to the Dashboard and find the command, but what is the command to find the server leaderboard?
<@&675070424748654593>
yes it is by using this command
/warn_remove input:warn Id
/top
Perfect thanks
you are welcome
Thank you so much
Good evening, Is there any way to disable the notification that users receive when they react to the reaction roles, as I have been told that it is quite annoying.
you are welcome
Good evening, no you can't
well, Thank you very much
you are welcome
ty
Aight, I set as ppl are automatically a N00b when joining my server and I made them become a Citizen when they press a button, BUT... it doesnt remove the N00b role... How do I do that?
<@&675070424748654593>
I need help, so how do I make him play a Playlist that I wanna play in a server?
Vote
@grizzled nymph https://top.gg/bot/probot/vote
what do I do if the bot isn't responding to any commands at all? Not even the help command is working
Hi I paid for a years worth of premium, but when I go to "Manage Premium" at https://probot.io/premium/manage to invite the premium bot there's nothing there except to tell me "New Subscription" Is there any other way to invite the bot or is there a delay before I can see the option? I got the notification already that payment went though.
it dosent show the level up messages too
😅 And now I've accidentally paid for another year of the premium. Is there any way to get refunded for the second payment? I was just trying to see if I made an error in my original payment. I didn't mean to pay for it twice. Edit to add: It's on my other discord account (Mediocre MuMu#2756) should that become relevant.
<@&675070424748654593>
I need some assistance please, i was trying to check my balance when i got this error, it's not appearing please help me
<@&675070424748654593>
.
make sure to pick this type of option on your button section
</play:1>
sound-cloud viemo and bandcamp links are supported
hi hi, It's most likely a permissions issue. Check that the user's role has Application Command permissions enabled, as well as the channel's settings.
make sure you’re logged with the premium bot ownership account
hi, show me your welcomer settings
you can’t
private dm?
do not use aliases c use C with the Capital, or use </credits:1>
here
send me your server in dms
Daily
Ahh, thank you
yw
How can I put flag to. My profile bages
flags temporary removed
For ever
I can't check my credits nor transfer so i said my friend to check my credits and it saying this
Pls fix
<@&675070424748654593>
try use here /credits
look
send ss please
use probot prime
@sullen prism he's blacklisted mate.. you can make sure by checking his profile
@marsh jewel try use /credits but probot prime
later
🤨mate he can't use credits commands if he's blacklisted please make sure?
bruh
now?
so blacklist
what can i do then
Mate...

@native geyser
ask about unblacklist
Wassup
why It looks like my rank is not changing?
it just says 0/max
known bug should be fixed soon
ok
Hi, can anyone help me? I can't understand why is the muted role not working, people can still write even if it is assigned to them
<@&675070424748654593> .
Nevermind
👍
how can I help you?
We noticed that you are a premium user, for faster response go to #premium-support
🤗
Hi
Servers down? because my bot stopped giving roles...
and even this doesn't work... "never mind, fixed by kicking the bot then re inviting it"
when i check credits, it says this, even i tried #credits and its not working any help?
<@&675070424748654593> .
try again
is it still the same
nah, now it works
and it now sends msgs when changing roles
which i assume is a new thing. prob why the bot broke
it works, thanks
yes its a new thing
hi why i cant check credits or sending credits? i tried to vote and there is no notifications appear anyone help
try again please
works thank you
you're welcome
Hey there, how can I help you?
hi
Like typing hello
The bot respond welcom 
-
go to your discord servers chat
-
if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
-
if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
-
copy the message you just sent and paste it on dashboard > auto respond message
Hi
Hey there, how can I help you?
Thank you bro@timid jewel
@peak dock stop spamming!!
no worries 🤗
Ok
Sa
Hey there, may I know what is your language?
#support-tr for turkish support
Thank you
no worries 🤗
Its working yes finally @timid jewel
hello guys
i have a problem
when i try to do any command with @nocturne flax
it says
Hello
hi, send a screenshot please
Hello sir, how may I help you?
⁉️ | YouFi, I can't find 1030351754925187112!
Are you gire
nope, #chat-en for non-probot related questions please!
this account is black listed sir
@nocturne flax this one
yep
you can’t remove it 
but why it is ?
we removed it, try now
oh tks so much !!!
it is forbidden to have many accounts for your daily ?
no it’s illegal Sir..
<@&675070424748654593> I have installed the probot. it's working great. but i'm trying to blacklist some sites, but it doesn't seem to be working. when i post the links myself, they still appear
hi hi, try posting the same links from a member account
it still showed up
send me your server in dms
Hey <@&675070424748654593> so i tried setting up a leveling system. The problem is its not showing the roles that i actually want to give members when they reach a specific chat level. Its only showing some other roles. what do i do wrong?
drag the bots role above other roles
Thank you
Thanks for your help
Good morning , how would i change my Premium from one server to a new server?
my pleasure
use </vip move:1> bot number , then you will reserve a dm with bot invite link
How do i get the bot number?
Method “1”
if the bot is on your server:
Type the command </vip info:1> and you will see the bot information and the bot number
Method “2”
if the bot isn’t in your server:
1 ~ Go to the subscriptions section of the control panel :
https://probot.io/premium/manage
2 ~ Click on the invitation button of your bot
3- You will be taken to a new page and you will see the name of the bot and on its side a number such as [2739]
**
picture of method [1] :**
https://i8.ae/BNYYE
**
picture of method [2] :**
https://i8.ae/NwgCO
thank you very much
Yw
#support-ar 😂
Can anyone help me why i have this
you got blacklisted.
How to remove it
you can’t
but, try now
my pleasure
@timid jewel
<@&675070424748654593> It keeps creating the role for me after deleting it, disabling the integrations and the commands, how do I get it to stop creating it?
hey guysb
We noticed that you are a premium user, for faster response go to #premium-support
does anyone know why i recive this mes
also when i try to use other words for banning the wont work ????!!!!
Does bot is online on your server?
My bot is offline and the embeds won't send. What's going on? :0
<@&675070424748654593> .
Some shards goes offline for a while, try to kick bot and reinvite again
Do you have any other possible fixes? I tried that but it still didn't work.
Nope, devs working on it
My bot is offline in one server, but it is online on a few others where it works just fine. I don't even know what is going on.
Same for me ⬆️
<@&675070424748654593> .
check now
check now
check now
It works now, thank you.
Ahh ty!! 
helloo guyss <@&675070424748654593>
I have problem that our /top voice MONTH dont wanna reset
do u knoww why??
hello! i have a question, how do i get the auto roles message to send automatically when someone joins my server? thank you in advance 😉
<@&675070424748654593> .
@abstract yew you wanna reset it or what? Because it either resets itself or you reset it manually
The auto roles message? You mean the welcome message? Or what exactly?
yee the problem is that it doesnt reset automaticly monthy
we have /top voice all [lifetime] and /top voice month
and top voice month dont reset on month begin? idk how to say
Was youtube music removed from probot music?
there might be a bug i don't really know but it should reset itself @abstract yew
@delicate vessel yeah
damn
hmm okay thankss because we usee /top voice month and it deosnt reset :// since 20 dayss
so its the voice points since 1.10 (50 days)
Wait for 10 more days i think
You're welcome
I would like the auto roles message to be the welcome message
Or be sent right after if possible
@zenith sentinel i don't think that's possible since you have to send the message manually
Hmmm ok
How to I use the reaction roles ?
-
In "embed messages" module create an embed message, customize it and send to your server
-
In "reaction roles" module select your embed message you just send
-
Add some reactions or use buttons or select menu
-
Add roles by clicking on the plus signs right next to the reactions you added
Please only mention if you stated your problem and have not received a response within 5 minutes. Also, instead of saying "I need help" state your problem right away.
and use only one support channel.
<@&675070424748654593> .
Does Probot is online on your server?
yes
okay, give me few seconds
Try now
thank you very much
you're welcome
Premium version

Vote
Please use /vote command
Good evening I will have a question how to make probot go only on the vocal music and not part general example? Kind regards
how do i permanently ban someone with probot? i set the time to 0 but didn't work.
Hello, its not possible, Probot always goes to channel were currently user is
Hey, we don't have permanently ban, you can make the timer few years though
ah ok great 🙂
Hello, how can I put custom emojis on embeds? thank you
Hi, how do I reset text XP for all users? I am trying to do /reset command and it's forcing me to select a user
Hey, sure
You have to put emoji like this: !pro2
To get this basically put \ before emoji and send it to chat
ohhhh ok, thank you very much
Hello, use </reset:1025842907447574598> command like this:
ohhh, thank you much
you're welcome
Hello i am trying to play music with probot on my server vc and when i type /now_playing it shows it's progressing but when i type /resume it says im not playing anything
i cant hear the music
hi, try /stop then /play
Hi , im talking about problems that support cannot solve .
i can't hear it on my pc but i can hear it on my phone
support can solve probot related issues, if your issue is not related to probot then you don't necessarily need to ask here anyway
then the issue is on your end, related to your device
my speaker works fine tho
i can not directly identify the issue but check your device audio settings / bots user volume etc
so i did that and users are keeping their level tags. how do i remedy this?
if the issue was on the bot you wouldn't be able to hear it on your phone
hmm
You mean reward role? You need to remove it manually or you can use </role multiple:971443830974988392> command
I need a little Bit Help
i tested it with the leveling system when you get longer in a voice or text more that bot give u a role but its dont working
Ayo, just wanted to ask if its possible to have multiple welcome messages and let the bot use them at random?
not possible
do these roles have any kind of manage permissions / ban kick or mute permissions?
The XP leveling roles
Have all permissions
so as I said, remove it manually from users or use </role multiple:971443830974988392> command
Okay, I just tried that and got this error:
like this
why was i banned ?
You have to enable this command on dashboard
In "moderation" module
Okay thank you, I found it i'll try now
those roles should not have that kind of permissions so remove them please
okay now i switch the roles
now they have no premissions
Dashboard isn't loading or saving changes now lol.
It's back
Thanks I got it figured out now

👋
How do I make it so that members can send like and pro bot will not delete them?
<@&675070424748654593>
Probot is not setting any roles when I react to the message.
I have set Probot to be above all of the other roles and it still isnt working.
I'm testing it out in a private channel before i put it in my welcome channel, does that have anything to do with it ?
Hi! I'm trying to figure out if ProBot meets my needs; is there a way to create custom rules such as auto-muting users reaching X number of warnings?
Yes, see the "Automod" section on the website
I checked before asking my question but couldn't find anything like this 🤨
When you select your server it should look like this
I mean, I couldn't find what I'm asking / looking for in the Automod section
Ahh I see. I can't help you there then. You can only mute them if they spam from what I can see.
<@&675070424748654593> Hey so um. The problem I had before is fixed, but um. Different problems now.
It stopped recording on the graphs and the dates go backwards now for some reason
Or it might actually be fixed from when I had it leave and rejoin, so the graphs might even be showing what they're supposed to and the dates could just be backwards (though I know for sure memberflow is just incorrect. Minus bots we're at 210 members)
Oh actually, switching to month view that looks accurate, it's just backwards now
Nope, wrong again, it's just all messed up. I can easily verify that memberflow is wrong, in month view it's too high
I get different problems depending on how long I set it to chart over
What websites does ProBot music search for tracks?
Show me your reaction roles settings please
Hey, you can set it up in "Automod" section, in rule settings. You have to set it in every rule each
Hey, use </reset:1025842907447574598> command and in "target" argument put @everyone
Custom bot is for Premium Tier 2 https://probot.io/premium
SoundCloud, Vimeo and BandCamp
Not yet, maybe in future
If you kicked bot and reinvite him, this can look messed up cos bot cannot record activity flow for that moment when hi is not on the server
So maybe wait a few days and check statistics again
ProBot randomly started sending DMs to people when they use self-assignable roles. Is there a way to disable that? It is annoying.
Nope, but you can use buttons or select menu instead of reactions in self roles, then it will appear as a hidden message visible only to the person who clicked them
was that part of the update? Thank you for your help and time! 🙂
yes, its new thing
you're welcome
A toggle switch to enable and disable this feature will be added to the website soon.
cool, so many people asked about that
Hello im new to probot for more than music and I could use a hand setting it so new members can choose 1 of 2 roles or both. (depending on their game choice) Is anyone available?
<@&675070424748654593> anyone available to assist me?
I someone can help please feel free to DM me Flunkyy#5999
Hello, I assume you’re talking about reaction roles, is that right?
that sounds about right . I can't seem to find any templates for them or instructions
I am a touch overwhelmed
-
from embed messages section create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles section select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
thats from the browser dashboard i presume?
Yes first link in the message
hello c: wondering how to disable bot's DMs to users after they attain a react role?
<@&675070424748654593>
sorry, i just read above. thanks, i look forward to the update c:
How to delete top voice in the server
</reset:1> type:voice
i need level up role idea
<@&675070424748654593> .
@sage flint
There is a problem currently in the 24h timer in the daily credit
Can you expalin more
What problem?
I thing its work fine
recently having a problem where anyone lower then the admin role cant use the "/color" command. anyone know how to fix?
how? it shows my member count went to 0 then again 3k+ then again 0
but its not like that in server
What does the bot respond with when you try the slash command?
Maintenance
when attempting to do the "/color" command the bot doesnt even show up in the commands but it will show up for admins
It's most likely a permissions issue. Check that the user's role has Application Command permissions enabled, as well as the channel's settings.
"application command" was off in the channel settings that was the problem. thank you for the help
yw
how to get credit
help pls
When you collect your daily credit
It starts a 24h timer then you can collect once again
Now the 24h timer doesn't even appear
It just tells you that you've already collected your daily credit
me too
Just check the transaction history and check the last time you collected your daily credit
i have same problem an i cant transfer credit
@weak quarry ???
i think ze got blacklist with no reason
@hollow granite @weak quarry try from another device or browser
Nope
ok i will try
thnx
Nw
Well it's working perfectly fine only the timer doesn't appear
I've just collected my daily credit
It should say 24 hour to collect again
There's no problem refresh the page again
@weak quarry @hollow granite and last warning ask your question in one support channel #support-ar !!!
Hi, ask your question right away
Screenshot what the bot respond with when you use the command
light mode is crazy
Good try kicking & re-invite them
lol
I'll try
still doesn't work
nothing changed
Make sure you give them all the permission (administration)
Should work properly for you now
still doesn't work
does a green circle appear around the bots profile picture in call?
can you try /stop then /play and let me know if the same happens
I think you're giving them a self-mute or try open the bot profile and unmute them
check your voice settings, audio & outputs.
My pleasure
why did (/credite) doesn't work, I was waiting it for 8 days and I the problem wasn't fix yet
<@&675070424748654593> ^
try #credit and tell me if there's any response
okay may i have your server link in dm ?
you're blacklisted

