#support-en

1 messages · Page 47 of 1

spiral cradle
#

with the other information of mine

native geyser
#

sir de-authorising removes it from wherever it is stored in

spiral cradle
#

I have the proof that it does not remove it

#

it does not remove any data of mine

#

I'm politely asking you just to delete my data

#

what's hard with that?

native geyser
#

i'll ask devs

spiral cradle
#

oh, i thought you're the developer

native geyser
#

no i'm not

spiral cradle
#

all right

#

I'm expecting response to my request, thank you.

native geyser
#

sure

cunning canopy
#

are voice xp counted when you are muted?

native geyser
#

yes

vivid quarry
#

Hey, I just payed 5$ twice to fill up my account, but there is no possibility to make it premium? The 10$ is gone now I think

lean badgerBOT
native geyser
vivid quarry
#

Yea, thx for the support, but the other 5$ is wasted now

#

Keep it

lean badgerBOT
native geyser
#

you dont need to get two subscriptions if you're not okay with tier 1 it can be upgraded to tier 2 without needing to subscribe again

vivid quarry
#

Okay, are you able to change that into Tier 2?

#

Or how do I do that?

native geyser
#

we can not but you can, i'll share screenshots once the website loads

#

there might be a general issue with dashboard by the way are you able to access dashboard?

vivid quarry
#

Yes

native geyser
vivid quarry
#

I will open a new premium ticket

native geyser
#

alrighty

plush forge
#

My ProBot music keeps cutting out mid-song for 5 seconds every 10 seconds or so. How do I fix this? Is there a fix?

native geyser
#

might be due to overload could you let me know the bots ping when it happens

plush forge
#

How do I check that?

native geyser
#

/ping

plush forge
#

Time: 347 ms
Micro: 5 ms
WS: 26 ms
C254SH4048•Today at 6:03 PM

native geyser
#

when it cuts off

plush forge
#

it said it is not responding

native geyser
#

wdym

plush forge
native heath
#

Cr7

plush forge
#

?

native geyser
#

it is quite possible that it's due to overload try again in a bit

plush forge
#

OK

native geyser
native heath
#

AEA

#

I am turkey

native geyser
native heath
nocturne flax
#

why can't i search the song by it's youtube link?

native geyser
#

Because youtube is no longer supported due to policies

nocturne flax
#

oh ok

#

thanks

native geyser
#

Yw

oak juniper
#

<@&675070424748654593> I am trying to set up a reaction role, and for some reasoning it is not working, the other 4 I have set up work fine. how can I best show the issue?

native geyser
#

Show me your reaction roles module settings for the one that is not working please

oak juniper
#

Here you go @native geyser

ripe hearth
#

Hello, can i reset all level system?

sage flint
ripe hearth
#

And the roles that was given, i have to remove manualy?

dull tiger
#

Hello everyone 😄

lean badgerBOT
sage flint
oak juniper
#

If anyone can tell me why this isn't working that would be so helpful (Sorry to post twice)

lusty rose
#

Probot is no longer working. I noticed it's now Dappnode Probot? Anyone know what the deal is with this?

#

What's the ✓ next to Bot mean?

stray jungle
#

verified dicord bot

lean badgerBOT
lusty rose
#

Haha thank you Jesus.

#

Idk what this dappnode bot is?

stray jungle
lusty rose
#

No idea where it came from but I know Probot is no longer working

stray jungle
#

sounds like an admin abusing privs tbr

lusty rose
#

Not sure what to check to fix this

stray jungle
#

check the dashboard and make sure nothings been messed with

lusty rose
#

If anything could be an accident but nobody has mentioned any changes. Always a possibility 💯

stray jungle
#

if nothing else kick it and start over ig

native geyser
mystic bluff
#

Did the bot support team stop working? I sent an email asking about the $10 premium and still haven’t gotten a reply. I sent the email a week ago I think.

#

Well. Can anyone help? I decided to switch from Mee6 to ProBot. I was wondering if ProBot premium has the ability to customize the following: Profile Picture, Profile Name, Profile Banner, Profile Tag and Profile Color.

#

<@&675070424748654593>

sage flint
#

Hello @mystic bluff
We are sorry that you have waited so long for an answer. What exactly do you want to know about Probot Premium?

And to clarify, things like tag, banner and profile color cannot be changed for bots. Basically Discord doesn't give any way to customize such things for bot unfortunately

split needle
mystic bluff
mystic bluff
nocturne flax
#

Hey i got a problem when i change my custom bot avatar. it changes in the dashboard but wheni invite to server it gets back to the old avatar..

lean badgerBOT
nocturne flax
#

im using a gif or isnt that allowed?

split needle
mystic bluff
split needle
#

It can not just change its profile per server so you will get a fresh new-like bot

void jackal
#

<@&675070424748654593> what is embed messages in dashboard?

split needle
void jackal
mystic bluff
#

Also just curious. Is there a way to let the bot ping any role without being the highest role? I want my toe above the bot so it displays above it in the right side list.

split needle
split needle
sleek oasis
#

I'm trying to set up react role for the rules in a server, but the bot isn't putting out the reaction, i don't understand?
<@&675070424748654593>

mystic bluff
sleek oasis
mystic bluff
#

That’s weird.

#

I’m sorry I wouldn’t know how to help then.

#

Well if this can’t be fixed. Discord is adding it’s own reaction roles in the future!

copper swan
#

Have you selected the right message for the bot to react on? @sleek oasis

sleek oasis
copper swan
#

Try sending another one and pick it, if that does not help at all kick and reinvite the bot to your server

mystic bluff
copper swan
#

No it won’t

mystic bluff
#

Ohh ok.

sleek oasis
#

oh that worked! tysm!!

copper swan
#

You’re welcome

iron smelt
#

How do I dictate where the AutoLog goes with it's actions?

copper swan
#

You mean how to set a channel for the bot to log actions in?

#

if thats so, head to https://probot.io/dashboard, pick your server from the left side, go the Logs module and there you can set a channel for every action

iron smelt
copper swan
#

unfortunately it’s not possible to create webhooks in threads, so it won’t work even if you passed a thread id

rigid badger
#

Any reason why my server roles arent showing up when trying to assign roles to an emoji for role reaction?

copper swan
#

Drag Probot’s role above other roles @rigid badger

rigid badger
#

I did that, still not working

copper swan
#

update the dashboard

rigid badger
#

got it

#

THANK YOU

copper swan
#

yw

neon warren
#

Um im a bit new to discord could anyone tell me how to change the prefixes?

copper swan
#

prefix has been removed so you cant change it

manic rapids
#

vãi

copper swan
#

what is your main language? @manic rapids

manic rapids
#

i don’t know

copper swan
#

please ask your question without playing around

manic rapids
#

yes

worn pike
#

Hahahahahahaha

#

Noob

sage flint
polar gulch
#

it says music not enabled in this channel. How do i fix this

spring ether
#

go to the control panel and to the music command then edit it and enable it

polar gulch
#

thank you

spring ether
#

yw

floral crest
#

C 789440256243007526

spring ether
hardy escarp
#

I wanted to give my credit to someone, is it possible?

#

@spring ether

nocturne flax
#

.

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@spring ether I Wanted to give my level to someone is it possible?

spring ether
#

nope

brisk hornet
#

our bot dosent respond to the command

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help

timber helm
copper violet
#

Hello sorry boyz i have a problem-

timber helm
#

hi hi, how may I help you?

copper violet
#

pro bot in my server go dawn

timber helm
timber helm
wintry gull
#

Same down by me

#

this ProBot

timber helm
wintry gull
#

Give this per pm?

timber helm
wintry gull
#

oh okey

timber helm
#

send it in dms if you want

copper violet
#

i reivite pro bot and still off line

timber helm
wintry gull
#

I have it send with dm's

timber helm
#

ty

wintry gull
#

over discord

timber helm
nocturne flax
#

The application is not responding when I use the current command, what should I do?

jaunty nexus
#

how can I request refund

timber helm
nocturne flax
timber helm
vivid ginkgo
#

Hello! I need help regarding probot commands in my server. I tried the music feature for my server and other users in the server can't use the commands.

timber helm
vivid ginkgo
timber helm
# vivid ginkgo They usually get this message: ❌ You are not allowed to use this command. Only y...

— you must have administration perm to do that or ask the server admins/owner > https://probot.io/dashboard log in with your account, then click on the left corner icon, select your server > click on music mode > then enable </play:1> command, can you show me your </play:1> command settings page please?
or use this method bellow:
https://probot.io/dashboard select your server by clicking on the left corner , click on music module , click on Edit </play:1> command > remove the enabled/disabled roles & DJ roles

vivid ginkgo
#

Hi this is what I did

timber helm
#

click on (x) to remove it

vivid ginkgo
#

Thank you! It worked 😄

timber helm
#

my pleasure

timber helm
indigo moss
#

I know, I just thought I'd make a joke, a silly joke.

timber helm
simple gull
#

<@&675070424748654593>

Can Probot automatically send messages at a specific time?

timber helm
radiant viper
#

hello, i have a problem when sending credits. whenever i send credits, it says nothing, but when someone sends me credits, it says i can't find this user. any help? also, when i vote i don't get the approved message since 8th of november

timber helm
radiant viper
#

what is the reason to get black listed?

timid jewel
#

selling credits, spamming, farm credit with multiple accounts and transfer it to main account.

radiant viper
#

is it permanent?

timid jewel
#

for now yes.

wild tide
#

Hi

#

I use this command and it does not work

timid jewel
#

which one

wild tide
#

/server

timid jewel
#

is there any response from probot?

wild tide
#

Is there, but on a server this does not work

timid jewel
#

we disabled this command in our server

wild tide
#

Oh Die

timid jewel
wild tide
#

Don't get it wrong

daring marsh
#

Could someone help me make my gifs smaller so I can fit them in the embed messages?

wild tide
#

But how do I make it work because there are servers that work in them

timid jewel
#

and if its not working that means its disabled for the members.

wild tide
#

I'm responsible

timid jewel
#

a lot of websites can offer that for u

wild tide
#

Oh ty chillax

daring marsh
timid jewel
daring marsh
#

thx

timid jewel
#

no worries 🤗

wild tide
#

The bot works, thanks

#

can i ask?

timid jewel
#

yes you can

wild tide
#

I need posts for the server and members. I think that a robot has nothing to do with it, but do you know someone I exchange with? He gives me a post and I give him a credit. Do you know how to get members? Sorry if you don't have a relationship.

#

@timid jewel

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@wild tide

split needle
#

you may just head to #support-ar for easier supporting as your message makes no sense

daring marsh
#

How do I update my reaction role message when I added a new reaction? <@&675070424748654593>

calm hollow
#

<@&675070424748654593> .

spiral cradle
#

@native geyser have you gotten any reply from the developers?

sage flint
nimble pelican
#

any news?

shy latch
#

What’s up with Points? Can’t use properly. “/Points list” nor “/points” work to show points given

rancid jackal
#

How to make the bot mention a user that just joined the server?
He sends welcome message but doesn't mention.

timber helm
timber helm
shy latch
magic merlin
#

hi

rancid jackal
timber helm
#

my pleasure

magic merlin
#

why i have this?

timber helm
magic merlin
#

but

#

this is a a probot question

timber helm
coral ridge
#

how to change the bot prefix ?

timber helm
timber helm
magic merlin
#

yeah it work

#

thanks

timber helm
#

yw

shy latch
timber helm
#

yes, feel free to post your screenshot here

shy latch
#

Bottom section

timber helm
# shy latch Bottom section

It's most likely a permissions issue. Check that the user's role has Application Command permissions enabled, as well as the channel's settings.

shy latch
#

I was using
/ points or
/ points list
As per online and nothing worked til I used the alias

timber helm
lean badgerBOT
#

:white_check_mark: ゟ Geldi Samet banned from the server! :airplane:

tough cypress
#

Why i have this?

native geyser
tough cypress
#

It's the same thing

native geyser
#

its supposed to be fixed now

tough cypress
#

Now i can thank u

native geyser
#

you're welcome

teal igloo
#

probot is not logging member join/left

#

I have channels set and the bot has access, tried restarting the module.

tender canopy
#

Is it normal that it doesn't start speaking?

#

I don't want to manually allow it every single time.

timber helm
lusty rose
teal igloo
timber helm
timber helm
tender canopy
delicate kestrel
#

Hello discord people, how are you?

#

I have a question

#

How do I stop the probot from creating a <@&653612201118138401> role for me?

timber helm
tender canopy
#

Don't tell me I need to make this bot an admin, or I'll immediately remove it.

timid jewel
delicate kestrel
#

I don't want to have that role, since I don't use the probot as a moderation bot

lusty rose
tender canopy
#

It doesn't even start a stage.

timid jewel
timid jewel
#

like join voice channels, speak

tender canopy
timid jewel
timid jewel
delicate kestrel
#

the bot continues to create it when it is deleted

lusty rose
solid kettle
#

how do i have one level for someone who joins?

#

like automatic

timid jewel
tender canopy
timid jewel
delicate kestrel
timid jewel
timid jewel
#

and remove the role and dont use /mute command with probot

tender canopy
lusty rose
#

alright, lets try this again. <@&675070424748654593> My Probot changed. Prior to 11/13 it was named Probot#5803 and it was working properly. Welcome, Auto Responder, Auto Roles etc were working.. After 11/13 the bot stopped working and all of a sudden its Dappnode Probot#9099 and no longer working. Nothing has changed with the settings for Probot at Probot.io.... I cant seem to figure out where this other bot came from and why it replaced Probot? Additionally, when typing /h I get a list of DUPLICATE commands (minus the emoji's). What is going on here? This bot is essential to our server and its really causing a bit of chaos because nothing is working. Is there anyone that has experienced this that can help shed some light on how to get rid of Dappnode Probot and put the original Probot back in working order?

solid kettle
#

how do i have one level for someone who joins?

delicate kestrel
timid jewel
timid jewel
solid kettle
lusty rose
#

only ProBot is listed there (see screenshot)

timid jewel
#

do you have premium probot before ?

#

because with that version you can change the username/avatar of probot

lusty rose
#

if the name is changed, does the ID # change as well or does it stay the same? Those bots have diff ID's

timid jewel
teal igloo
#

Still having issues with ProBot logging join/leave in a channel.

timid jewel
#

can I have your server in my DM? so i can check the problem clearly.

lusty rose
#

Absolutely. Pinging you now. Thank you!

timid jewel
teal igloo
#

Yes, probot responds to commands. But for some reason I haven't been able to get it to log events in channels. The bot has permissions in the channels, and I've tried turning the module off and on a couple times.

low smelt
#

How do I know how many levels I have reached?

#

<@&675070424748654593>

timid jewel
pallid nebula
#

If I say this (picture), at which Level does the user get the Role? At Text-Lvl5 ; at Voice-Lvl 5 or when both Levels are Lvl 5 ?

timid jewel
#

when both Levels are Lvl 5

#

if you want only one of them you can replace the other number with 0

pallid nebula
#

hm. And if I want that only ONE has to be lvl5 ?

#

then I do this... ?

#

or what? 0.o

timid jewel
pallid nebula
#

👍

marble fable
#

Question how do i go about setting up self roles and welcome messages

timid jewel
marble fable
#

Yeah

timid jewel
# marble fable Yeah

https://probot.io/dashboard

  1. from embed messages section create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles section select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

#

and about the welcome messages
Go to https://probot.io/dashboard, select your server on the left side and go to welcomer module and set it up as you like

marble fable
#

Okay thank you

timid jewel
#

no worries 🤗

hybrid cosmos
#

cant i see someones avatar who is not in the same server as mine ?

timid jewel
#

that feature only for paid versions 😅

hybrid cosmos
#

whew

#

thanks tho

timid jewel
grizzled nymph
#

Vote

lean badgerBOT
warm aurora
#

the bot is down on multiple of my servers -> is there any status update?

#

<@&675070424748654593> also this guy

sage flint
#

<@&336913504051265537>

lean badgerBOT
#

:white_check_mark: Májköldzsekszon banned from the server! :airplane:

sage flint
warm aurora
#

okay

wooden karma
#

What this help me 🥲🙃

native geyser
#

kick and reinvite

#

if its still offline there might be a shard issue so please wait until it comes back online

sage flint
#

No

#

Classic prefix has been replaced with /

#

Sure, use </reset:1025842907447574598> command and in target field type @everyone

eternal tinsel
#

Hey! is there a way for me to make it so that if someone says, like, "Ticket" it has probot make a thread?

native geyser
#

not possible

eternal tinsel
#

Okay, ty! I was hoping there was a sort of support ticket system included/possible for my server. I appreciate the response

native geyser
#

yw hope you can find what you're looking for

simple gull
#

<@&675070424748654593>
can´t Probot play youtube music anymore?

native geyser
#

youtube is not supported anymore

simple gull
native geyser
#

yw

wooden karma
#

What this

#

Pro bot is offline

native geyser
#

already answered above

plain adder
#

how can i allow myself to be the only person who can [ost links in my server?

#

post

heady hatch
#

Hello,

I am looking to stop the bot from auto DMing people on "Reaction Roles". Any assistance here?

lean badgerBOT
plain adder
#

i am still getting a warning for posting a link in my server, can someone help me? I want others to get the warning and not me.

#

i tried in auto responder but the disabled roles seems to not be working

#

i can share screen if someone can help

sage flint
wraith plinth
#

help here pls

#

I can't use commands

plain adder
wraith plinth
#

it tells me this

#

"This application did not respond"

#

The(

#

The*

leaden raptor
#

Why can’t I put flag to my profile

wraith plinth
#

I think I have black list

leaden raptor
#

Why can’t I put flag to my profile @sage flint

sage flint
plain adder
sage flint
#

Its not possible

plain adder
#

I can share screen and show.

sage flint
#

Send screenshot

plain adder
#

would post gyazo but no links

wraith plinth
#

could someone help me?

leaden raptor
#

@sage flint Why can’t I put flag to my profile

sage flint
plain adder
#

wrong one

leaden raptor
wraith plinth
#

Greetings. I can't use commands, and once I use a command; it sometimes says "The application did not respond.".

plain adder
sage flint
wraith plinth
#

People told me that I am black listed

plain adder
#

@sage flint should i remove auto responder & adjust from the auto mod settings?

leaden raptor
#

@sage flint

sage flint
wraith plinth
#

okay ty!

dry widget
#

flack ch nitooo

#

hhhhhhh

sage flint
# leaden raptor Noooooo

Oh sorry, you mean that badges. My bad. When you click that, you will see all available badges that you can buy

sage flint
sage flint
plain adder
leaden raptor
strange prairie
#

Can you help Premium 2 prices in tomorrow?

nocturne flax
#

HEY AM HAVING A ISSUE WITH MY BOT <@&675070424748654593>

sage flint
leaden raptor
sage flint
# nocturne flax

You need to put emoji like that !pro2
To get this basically put \ before emoji and send it to chat

polar barn
#

Is there a way to change so Probot warns in-channel instead of in DM when Automod catches a link for example?

native geyser
#

not possible unfortunately

polar barn
native geyser
#

it cant if dms are closed

polar barn
native geyser
#

yes

#

it'll still show up in warn history in /warnings command

polar barn
#

Ty!

native geyser
#

yw ^^

solid flare
#

is it possible to add buttons to ProBot embeds? as I am unable to find a setting to add a button

sage flint
solid flare
sage flint
#

yw

rich pier
#

Hello! So 2/3 of my reaction role sets work, but the third role set doesnt give the role when you click on the react. Any advice?

nocturne flax
#

Hi

native geyser
native geyser
quaint island
#

hello

rich pier
#

@native geyser

quaint island
#

why does it say app didnt respond everytime i use the bot

native geyser
native geyser
quaint island
#

i did

native geyser
#

should be fixed now, check again please

quaint island
#

thxxxx

#

what was the problem tho

native geyser
#

you were blacklisted

rich pier
quaint island
native geyser
native geyser
#

in that case the only possible reason is probots role not being above that role you want it to give

quaint island
#

oh okay, how can i avoid that from happening again

native geyser
#

try to use vote at different times every day

quaint island
#

and if it happens again should i just tell you guys here?

native geyser
#

yes you can contact us here

quaint island
#

alright thx !

onyx solar
#

Hello, I switched from a menu to reactions for my roles channels. Now the bot isnt assigning roles, could I get some assistance? 🙂

native geyser
#

can i see your reaction roles module settings please

onyx solar
native geyser
#

you haven't made any changes with role order / role permissions etc correct?

onyx solar
#

no

native geyser
#

also if you switch back to menu does it work or is it still the same

rich pier
native geyser
#

buttons and select menus are still new and might contain some issues/bugs, i apologise for that

onyx solar
#

i havent tried buttons

#

but the menu is buggy, no offense, and my members have issues adding and removing roles

#

so thats why i switched to reactions

native geyser
#

yeah its still new and being updated with the feedback we're getting

#

does the bot put the reactions?

rich pier
onyx solar
native geyser
#

but doesnt give the role when reacted its weird

onyx solar
#

yes

native geyser
onyx solar
#

yeah ill give it a shot, should I delete the roles as well?

native geyser
#

yes please click on create message and start over i do believe its a bug and this should fix the issue

onyx solar
#

@native geyser yeah its still not working

native geyser
#

invite me in dms please so i can check it out

outer dragon
#

Hello, quick question. I am using probot for levels in my server and for some reason the bot isn't giving roles to the users. The bot is above the roles as well. And people are giving XP just not the roles. Anyone help me out?

native geyser
#
  1. make sure your members reach both of the target levels
  2. give the bot manage roles or admin perms
  3. make sure level roles do NOT have any kind of manage/ban/kick etc. permissions
lone glen
#

plz can any one help me to stop the blacklisted

#

<@&675070424748654593>

native geyser
lone glen
#

thank you very much

native geyser
#

you're welcome ^^

spiral cradle
#

@native geyser what did the developers say regarding the deletion of my data?

native geyser
#

they said they do not store any data that belongs to user like name, address etc
i mentioned email specifically they said it is to link premium and if there is a subscription the subscription will be removed, which isn't important since you do not have one
then i haven't gotten any answers yet after saying that you do not own a subscription, i do believe they got busy

delicate kestrel
#

Hi, i have a question

#

Exactly what are the badges for?

#

Because profile pictures and profile backgrounds make sense to them, but badges don't.

native geyser
#

badges are for /profile command too

onyx solar
#

@outer dragon i had that same issue. I set the voice xp to 0 and then set the text xp to whatever level I wanted, it works for me

outer dragon
#

It actually seems like it is working now

#

People are getting the roles

onyx solar
#

also if you change the xp level theyll have to send a message in chat for the role to update

native geyser
#

alrighty maybe a small outage might have happened

onyx solar
#

like if the original requirement was 5 and you set it to 3 levels theyll need to send a message to update it

native geyser
onyx solar
#

im so smart 🙂 🤓

whole bear
#

hello

#

why can't i use the bot? it gives me the did not respond thingy

sage flint
daring delta
#

ProBot is offline in one of my servers but online in the other

maiden grotto
#

Mine is online but not responding to any commands. Was just using it moments ago.

maiden grotto
#

It is also randomly joining the VC even after disconnecting lol

quaint sentinel
#

@maiden grotto @noble sentinel @daring delta May I have your server links in dms please?

main panther
#

I have to get cuban pete in my vc or else my friends will execute me

#

am also getting the did not respond promt after trying to get music in vc

#

now is working, ty

rough tendon
#

<@&675070424748654593>

quaint sentinel
rough tendon
#

?

quaint sentinel
#

It's now operational

rough tendon
rough tendon
#

<@&675070424748654593>

sage flint
#

Wrong server i guess
Our bot doesn't have /use command

#

No problem

west cairn
#

When you are using the Automod with Probot such as the bad words one...is there anyway to change the message that Probot sends to the person that has used a bad word?

west cairn
serene sigil
crude marsh
runic crag
#

Is it possible to remove the warns for links? And if so how?

raven crow
#

Dear comardes... I am to lazy to go to the Dashboard and find the command, but what is the command to find the server leaderboard?

runic crag
serene sigil
raven crow
#

Perfect thanks

serene sigil
#

you are welcome

runic crag
green rover
#

Good evening, Is there any way to disable the notification that users receive when they react to the reaction roles, as I have been told that it is quite annoying.

serene sigil
green rover
serene sigil
green rover
obsidian cradle
#

Aight, I set as ppl are automatically a N00b when joining my server and I made them become a Citizen when they press a button, BUT... it doesnt remove the N00b role... How do I do that?

queen solar
#

<@&675070424748654593>

golden ether
#

I need help, so how do I make him play a Playlist that I wanna play in a server?

grizzled nymph
#

Vote

lean badgerBOT
stray hound
#

what do I do if the bot isn't responding to any commands at all? Not even the help command is working

eternal lantern
#

hello!

#

i do need support with my bot it dosent send the welcome message

fervent reef
#

Hi I paid for a years worth of premium, but when I go to "Manage Premium" at https://probot.io/premium/manage to invite the premium bot there's nothing there except to tell me "New Subscription" Is there any other way to invite the bot or is there a delay before I can see the option? I got the notification already that payment went though.

eternal lantern
fervent reef
eternal lantern
#

<@&675070424748654593>

radiant viper
#

hello, anyone can help me to remove the black list?

#

<@&675070424748654593>

marsh jewel
#

I need some assistance please, i was trying to check my balance when i got this error, it's not appearing please help me

nocturne flax
#

<@&675070424748654593> smile .

timber helm
timber helm
timber helm
timber helm
timber helm
timber helm
timber helm
eternal lantern
timber helm
#

here

eternal lantern
#

maki bot works

#

but probot dosent

#

same settings

timber helm
leaden raptor
#

Daily

timber helm
stray hound
#

Ahh, thank you

timber helm
#

yw

leaden raptor
#

How can I put flag to. My profile bages

timber helm
leaden raptor
marsh jewel
#

I can't check my credits nor transfer so i said my friend to check my credits and it saying this

#

Pls fix

#

<@&675070424748654593>

calm hollow
#

<@&675070424748654593> .

#

@marsh jewel you're probably blacklisted thats why

marsh jewel
#

what can i do then?

#

what can i do

sullen prism
marsh jewel
#

look

sullen prism
#

send ss please

marsh jewel
#

o yeah i forgot i can only see it

sullen prism
#

use probot prime

calm hollow
#

@sullen prism he's blacklisted mate.. you can make sure by checking his profile

sullen prism
#

@marsh jewel try use /credits but probot prime

calm hollow
#

🤨mate he can't use credits commands if he's blacklisted please make sure?

marsh jewel
sullen prism
#

bruh

marsh jewel
sullen prism
#

bruh

marsh jewel
#

now?

sullen prism
#

so blacklist

marsh jewel
#

what can i do then

calm hollow
#

Mate...

sullen prism
#

nvm

#

xd

calm hollow
sullen prism
marsh jewel
#

what can i say

#

to her/he

sullen prism
hexed walrus
#

Wassup

sullen prism
sand path
#

why It looks like my rank is not changing?
it just says 0/max

timber helm
sand path
#

ok

lapis willow
#

Hi, can anyone help me? I can't understand why is the muted role not working, people can still write even if it is assigned to them

calm hollow
#

<@&675070424748654593> .

timid jewel
#

👍

timid jewel
#

how can I help you?

minor current
#

j'ai le premium

#

thx

lean badgerBOT
timid jewel
#

🤗

hoary sandal
#

Hi

simple umbra
#

Servers down? because my bot stopped giving roles...

#

and even this doesn't work... "never mind, fixed by kicking the bot then re inviting it"

lusty merlin
#

when i check credits, it says this, even i tried #credits and its not working any help?

calm hollow
#

<@&675070424748654593> .

simple umbra
#

nah, now it works

#

and it now sends msgs when changing roles

#

which i assume is a new thing. prob why the bot broke

lusty merlin
native geyser
light ferry
#

hi why i cant check credits or sending credits? i tried to vote and there is no notifications appear anyone help

light ferry
native geyser
#

you're welcome

shut pendant
#

Yo mates

#

How can I add emoji to auto respond

timid jewel
#

Hey there, how can I help you?

coral canyon
#

hi

shut pendant
#

Like typing hello
The bot respond welcom takeoff

timid jewel
peak dock
#

Hi

timid jewel
shut pendant
#

Thank you bro@timid jewel

peak dock
#

Hi

#

Hi

#

Hi

#

Ji

timid jewel
#

@peak dock stop spamming!!

timid jewel
peak dock
#

Ok

mighty moat
#

Sa

timid jewel
mighty moat
#

What

#

I m Turkish

timid jewel
mighty moat
#

Thank you

timid jewel
#

no worries 🤗

shut pendant
#

Its working yes finally @timid jewel

olive crescent
#

hello guys

#

i have a problem

#

when i try to do any command with @nocturne flax

#

it says

blissful flint
#

Hello

timber helm
timber helm
olive crescent
#

⁉️ | YouFi, I can't find 1030351754925187112!

blissful flint
timber helm
timber helm
#

@nocturne flax this one

olive crescent
#

yep

timber helm
#

you can’t remove it GWcmeisterPeepoShrug

olive crescent
timber helm
olive crescent
#

oh tks so much !!!

olive crescent
timber helm
olive crescent
#

okk srr

twilit idol
#

<@&675070424748654593> I have installed the probot. it's working great. but i'm trying to blacklist some sites, but it doesn't seem to be working. when i post the links myself, they still appear

timber helm
twilit idol
#

it still showed up

timber helm
patent junco
#

Hey <@&675070424748654593> so i tried setting up a leveling system. The problem is its not showing the roles that i actually want to give members when they reach a specific chat level. Its only showing some other roles. what do i do wrong?

timber helm
patent junco
#

Thank you

timber helm
#

my pleasure

#

@dekadai#6301 check

twilit idol
#

Thanks for your help

nocturne flax
#

Good morning , how would i change my Premium from one server to a new server?

timber helm
timber helm
# nocturne flax Good morning , how would i change my Premium from one server to a new server?

use </vip move:1> bot number , then you will reserve a dm with bot invite link
How do i get the bot number?

Method “1”
if the bot is on your server:
Type the command </vip info:1> and you will see the bot information and the bot number
Method “2”
if the bot isn’t in your server:
1 ~ Go to the subscriptions section of the control panel :
https://probot.io/premium/manage
2 ~ Click on the invitation button of your bot
3- You will be taken to a new page and you will see the name of the bot and on its side a number such as [2739]

** aggressive picture of method [1] :**
https://i8.ae/BNYYE
** aggressive picture of method [2] :**
https://i8.ae/NwgCO

nocturne flax
#

thank you very much

timber helm
#

Yw

limpid kayak
#

Hellp

#

Probot is glitch

timber helm
mental axle
#

Can anyone help me why i have this

timber helm
mental axle
#

How to remove it

timber helm
#

you can’t

timber helm
mental axle
#

Ok

#

Thank ites work

timber helm
delicate kestrel
#

<@&675070424748654593> It keeps creating the role for me after deleting it, disabling the integrations and the commands, how do I get it to stop creating it?

nocturne flax
#

hey guysb

lean badgerBOT
nocturne flax
#

does anyone know why i recive this mes

#

also when i try to use other words for banning the wont work ????!!!!

sage flint
calm igloo
#

My bot is offline and the embeds won't send. What's going on? :0

calm hollow
#

<@&675070424748654593> .

sage flint
calm igloo
sage flint
#

Nope, devs working on it

tranquil hull
#

My bot is offline in one server, but it is online on a few others where it works just fine. I don't even know what is going on.

candid glade
#

Same for me ⬆️

calm hollow
#

<@&675070424748654593> .

quaint sentinel
tranquil hull
#

It works now, thank you.

calm igloo
abstract yew
#

helloo guyss <@&675070424748654593>

I have problem that our /top voice MONTH dont wanna reset

do u knoww why??

zenith sentinel
#

hello! i have a question, how do i get the auto roles message to send automatically when someone joins my server? thank you in advance 😉

calm hollow
#

<@&675070424748654593> .

#

@abstract yew you wanna reset it or what? Because it either resets itself or you reset it manually

calm hollow
abstract yew
#

yee the problem is that it doesnt reset automaticly monthy

#

we have /top voice all [lifetime] and /top voice month

#

and top voice month dont reset on month begin? idk how to say

delicate vessel
#

Was youtube music removed from probot music?

calm hollow
#

there might be a bug i don't really know but it should reset itself @abstract yew

#

@delicate vessel yeah

delicate vessel
#

damn

abstract yew
#

so its the voice points since 1.10 (50 days)

abstract yew
#

yee okk

#

thankss

calm hollow
#

You're welcome

zenith sentinel
#

Or be sent right after if possible

calm hollow
#

@zenith sentinel i don't think that's possible since you have to send the message manually

zenith sentinel
#

Hmmm ok

quick dove
#

How to I use the reaction roles ?

sage flint
nocturne flax
#

<@&675070424748654593>

#

hello i need help

quaint sentinel
#

Please only mention if you stated your problem and have not received a response within 5 minutes. Also, instead of saying "I need help" state your problem right away.

#

and use only one support channel.

merry wadi
#

could any one help me, i am blacklisted

#

<@&675070424748654593>

calm hollow
#

<@&675070424748654593> .

sage flint
#

please do not mention so many times

#

just once is good

sage flint
merry wadi
#

yes

sage flint
#

okay, give me few seconds

sage flint
merry wadi
#

thank you very much

sage flint
#

you're welcome

jovial turret
#

Whats @lean badger May i ask?

#

(the prime one)

sage flint
#

Premium version

jovial turret
#

thank u

sage flint
leaden raptor
#

Vote

lean badgerBOT
#

Please use /vote command

sage flint
nocturne flax
#

Good evening I will have a question how to make probot go only on the vocal music and not part general example? Kind regards

#

how do i permanently ban someone with probot? i set the time to 0 but didn't work.

sage flint
sage flint
hushed egret
#

Hello, how can I put custom emojis on embeds? thank you

static iron
#

Hi, how do I reset text XP for all users? I am trying to do /reset command and it's forcing me to select a user

sage flint
hushed egret
#

ohhhh ok, thank you very much

sage flint
static iron
#

ohhh, thank you much

sage flint
#

you're welcome

grave trout
#

Hello i am trying to play music with probot on my server vc and when i type /now_playing it shows it's progressing but when i type /resume it says im not playing anything
i cant hear the music

native geyser
#

hi, try /stop then /play

left pewter
grave trout
native geyser
native geyser
grave trout
native geyser
#

i can not directly identify the issue but check your device audio settings / bots user volume etc

grave trout
#

i can hear anything else

#

but the bot

static iron
native geyser
grave trout
#

hmm

sage flint
river pebble
#

I need a little Bit Help

#

i tested it with the leveling system when you get longer in a voice or text more that bot give u a role but its dont working

potent gale
#

Ayo, just wanted to ask if its possible to have multiple welcome messages and let the bot use them at random?

native geyser
sage flint
static iron
#

Okay, I just tried that and got this error:

lucid totem
#

why was i banned ?

sage flint
#

In "moderation" module

static iron
#

Okay thank you, I found it i'll try now

native geyser
river pebble
#

okay now i switch the roles

now they have no premissions

static iron
#

Dashboard isn't loading or saving changes now lol.

mighty lotus
#

wait never mind

static iron
#

It's back

static iron
sage flint
gaunt vector
#

👋

#

How do I make it so that members can send like and pro bot will not delete them?

#

<@&675070424748654593>

coral thistle
#

Probot is not setting any roles when I react to the message.
I have set Probot to be above all of the other roles and it still isnt working.
I'm testing it out in a private channel before i put it in my welcome channel, does that have anything to do with it ?

frail bear
#

Hi! I'm trying to figure out if ProBot meets my needs; is there a way to create custom rules such as auto-muting users reaching X number of warnings?

coral thistle
frail bear
coral thistle
frail bear
coral thistle
#

Ahh I see. I can't help you there then. You can only mute them if they spam from what I can see.

alpine current
#

<@&675070424748654593> Hey so um. The problem I had before is fixed, but um. Different problems now.

#

It stopped recording on the graphs and the dates go backwards now for some reason

#

Or it might actually be fixed from when I had it leave and rejoin, so the graphs might even be showing what they're supposed to and the dates could just be backwards (though I know for sure memberflow is just incorrect. Minus bots we're at 210 members)

#

Oh actually, switching to month view that looks accurate, it's just backwards now

#

Nope, wrong again, it's just all messed up. I can easily verify that memberflow is wrong, in month view it's too high

#

I get different problems depending on how long I set it to chart over

cloud imp
#

What websites does ProBot music search for tracks?

sage flint
sage flint
#

Hey, use </reset:1025842907447574598> command and in "target" argument put @everyone

sage flint
cloud imp
#

so no spotify?

#

okay ty for responding

sage flint
sage flint
twin thicket
#

ProBot randomly started sending DMs to people when they use self-assignable roles. Is there a way to disable that? It is annoying.

sage flint
#

Nope, but you can use buttons or select menu instead of reactions in self roles, then it will appear as a hidden message visible only to the person who clicked them

twin thicket
#

was that part of the update? Thank you for your help and time! 🙂

sage flint
#

yes, its new thing
you're welcome

quaint sentinel
sage flint
#

cool, so many people asked about that

raven yew
#

Hello im new to probot for more than music and I could use a hand setting it so new members can choose 1 of 2 roles or both. (depending on their game choice) Is anyone available?

#

<@&675070424748654593> anyone available to assist me?

#

I someone can help please feel free to DM me Flunkyy#5999

copper swan
raven yew
#

that sounds about right . I can't seem to find any templates for them or instructions

#

I am a touch overwhelmed

copper swan
#

https://probot.io/dashboard

  1. from embed messages section create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles section select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

raven yew
#

thats from the browser dashboard i presume?

copper swan
#

Yes first link in the message

hasty tapir
#

hello c: wondering how to disable bot's DMs to users after they attain a react role?

#

<@&675070424748654593>

hasty tapir
#

sorry, i just read above. thanks, i look forward to the update c:

dry sinew
#

How to delete top voice in the server

timber helm
dawn solstice
#

hey guys!

#

my probot dashboard just won't open

#

help!

normal pilot
#

probot is broken

#

or did my server grow very fast

#

<@&675070424748654593>

grizzled hornet
#

i need level up role idea

nocturne flax
#

<@&675070424748654593> .

weak quarry
#

@sage flint
There is a problem currently in the 24h timer in the daily credit

sage flint
#

What problem?

sage flint
whole latch
#

recently having a problem where anyone lower then the admin role cant use the "/color" command. anyone know how to fix?

normal pilot
#

but its not like that in server

timber helm
timber helm
whole latch
#

when attempting to do the "/color" command the bot doesnt even show up in the commands but it will show up for admins

timber helm
whole latch
oblique cobalt
#

how to get credit

hollow granite
#

help pls

weak quarry
#

Now the 24h timer doesn't even appear

#

It just tells you that you've already collected your daily credit

hollow granite
#

me too

weak quarry
hollow granite
#

i have same problem an i cant transfer credit

timber helm
#

@weak quarry ???

hollow granite
#

i think ze got blacklist with no reason

timber helm
#

@hollow granite @weak quarry try from another device or browser

timber helm
timber helm
#

Nw

weak quarry
#

I've just collected my daily credit

#

It should say 24 hour to collect again

timber helm
#

There's no problem refresh the page again

#

@weak quarry @hollow granite and last warning ask your question in one support channel #support-ar !!!

brave geode
#

hello

#

I have a problem about the robot in music part

timber helm
#

Hi, ask your question right away

brave geode
#

I cant hear anything in my voice channel

#

but I do /play and enter the song name

timber helm
#

Screenshot what the bot respond with when you use the command

brave geode
#

here it is

#

nothing wrong

#

but I just cant hear anything

shell wind
#

light mode is crazy

timber helm
timber helm
brave geode
brave geode
#

still doesn't work

#

nothing changed

timber helm
brave geode
#

ok

#

I already gave it the permission

#

but still..

timber helm
#

Should work properly for you now

brave geode
#

still doesn't work

timber helm
#

does a green circle appear around the bots profile picture in call?

brave geode
#

yeah

timber helm
#

can you try /stop then /play and let me know if the same happens

brave geode
#

ok

#

wait a sec

#

still

timber helm
# brave geode

I think you're giving them a self-mute or try open the bot profile and unmute them

brave geode
#

no

#

I didn't

timber helm
brave geode
#

!

#

It work

#

Thank you so much

timber helm
#

My pleasure

brave geode
#

but sounds like a bit stuck and stopped..

#

is it my net problem?

topaz bison
#

why did (/credite) doesn't work, I was waiting it for 8 days and I the problem wasn't fix yet

copper swan
#

<@&675070424748654593> ^

timid jewel
topaz bison
timid jewel
#

without s please

#

#credit

topaz bison
timid jewel
#

okay may i have your server link in dm ?

topaz bison
#

that happened in any server, I am in

timid jewel
#

you're blacklisted