#support-en

1 messages · Page 44 of 1

delicate kestrel
#

<@&675070424748654593>

timber helm
#

send me the user id in dms please

nocturne flax
#

probot dashboard not working

coarse forum
#

bot not working at all, anyone got a solution?

#

just implemented the bot

timber helm
timber helm
nocturne flax
coarse forum
#

nope, but I just found out the problem

timber helm
coarse forum
#

thanks anyway

timber helm
nocturne flax
#

stuck at loading screen

#

dashboard

timber helm
timber helm
#

nw

mighty zenith
#

Hello

#

I can't find the prefix command

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To change the prefix

timber helm
mighty zenith
#

Oh ok

#

Thanks

timber helm
#

my pleasure

misty blade
#

How do i change the prefix to use probot?

timber helm
misty blade
#

alr ty allg

timber helm
#

nw

ivory patio
#

how to make probot send message ban to user?

timber helm
ivory patio
#

yes

timber helm
ivory patio
#

probot can't send message ban?

timber helm
topaz ledge
#

Is there a way to enable multiple users to access the dashboard for the same server?

timber helm
topaz ledge
#

Ace thought so thank you ^^

timber helm
#

nw

grave rock
#

It's just queued and the song doesn't play, like this.

modest steeple
#

When someone transfer credit to me probot don't dm me

native geyser
wary raptor
#

@timber helm hello can i ask u

lean badgerBOT
native geyser
native geyser
modest steeple
native geyser
#

do you see the transaction in your credit transactions menu on dashboard?

modest steeple
#

@native geyser yes i see it

native geyser
#

then it is privacy settings

modest steeple
#

Look

#

@stone cloud

#

And this last probot dms

native geyser
#

that could only be the privacy settings

grave rock
native geyser
#

yw

modest steeple
native geyser
#

by opening your dms for the target server

gray pivot
#

hello does probot have an economy-like system?

orchid hawk
#

Hello, is there a way to give access to the dashboard without them being Admins?

native geyser
orchid hawk
native geyser
#

yes

orchid hawk
#

ok thanks

native geyser
#

yw

grizzled wind
#

how to change probot prefix?

native geyser
#

we no longer use credits so you can not

twilit wadi
#

Hlo

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What is the prefix of pro bot

copper swan
#

<@&675070424748654593>

timber helm
twilit wadi
#

Thanks

timber helm
#

Yw

topaz mirage
#

does probot no longer DM someone when they get warned for saying a banned word? we have it enabled so the user gets warned- and they do- but they don’t receive any dms for it (settings are enabled so that the account can received DMs)

#

update probot is not dming anyone when they get warned actually- even if a mod does it for another reason
was there an update for this??

gloomy turret
#

how to mention user in while level up without mention

copper swan
#

<@&675070424748654593>

timber helm
timber helm
topaz mirage
#

ahh thank you

timber helm
timber helm
gloomy turret
timber helm
gloomy turret
timber helm
#

Yw

gloomy turret
#

found it [userName]

timber helm
#

👍

cloud cloak
#

I made it so that mass pings would warn the person in question before sending the ping. But it doesn't work. What am i doing wrong?

#

I carry the leader role, who should be ignored. And it does warn me before sending a mass ping for some reason

native geyser
#

automod doesnt work against admins

gray pivot
native geyser
#

that depends on you i guess however real money should not get included its against our rules (also keep in mind that discord is against trading hence it is not supported by us in any means)

gray pivot
#

i wanted something similar to nonreal currency to collect and purchase roles with it

native geyser
#

you'll need to give the role manually in that case

gray pivot
#

ok thank you for help

native geyser
#

you're welcome

gray pivot
woeful anchor
#

what command to repeat queue

native geyser
#

you currently can not repeat the queue, only repeating the song is available (with music update that feature will be added though)

plain veldt
#

Hi how do I make embeds ping a role

native geyser
#

hi, check the pinned message to see the variables

plain veldt
#

thanks

#

does it have to be role id

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or can i put the name

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<@&role_id>

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so do i replace role_id

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with the id

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or just id

native geyser
plain veldt
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for all of them

native geyser
#

it happens if the id number is not correct

small kettle
#

please help me

Probot does not support slash command only on our server

#

@native geyser

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I would like to talk privately

native geyser
#

can people with admin permissions see slash commands or are they also not able to see it?

small kettle
#

Please check your personal message

#

No one with admin privileges can see it

native geyser
#

please answer here we do not offer support in dms

small kettle
#

I've re-invited 4 times, but it doesn't fix it

native geyser
#

it should be integration issue

small kettle
#

Is there an error because there are too many servers?

#

What does integration mean?

native geyser
#

no but do you have like over 50 bots in your server?

native geyser
#

might be the reason discord can not support that many bots in one server

#

also check if the bots integrations are installed properly

turbid summit
#

Is it me or is the ping for this bot really bad

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Music streaming is really laggy

cosmic flax
#

hello

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i need some help

tranquil yacht
#

hello guys i need help for install probot on my serv can you help me ?

native turtle
#

Hello, I have a filter for "bad words" and I think there is a bug.
I put that the words must match exactly to be punished.
In the BL, there is the word ass. When a user tries to put the word "pass", the user is punished, when he shouldn't be.

Then I tried to uncheck "match the exact word" and we can write the word "pass"
So the "match the exact word" button is reversed in my opinion.

shadow kraken
#

does probot still support youtube

copper swan
#

<@&675070424748654593>

copper swan
copper swan
copper swan
copper swan
copper swan
copper swan
copper swan
#

he’s only a support in arabic section

copper swan
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oh wait sorry

turbid summit
copper swan
#

the translation of the word is “match the exact word” so it should be unchecked for it to work @native turtle

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but im not sure why would it do that since since it’s turned on

copper swan
lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

native geyser
cosmic flax
#

Hi, I need some help with my discord server. Is anyone there to help me to upgrade my discord server for an Roblox company?. Does anyone have such ideas?.

upbeat fulcrum
#

I can help depoends non what you need

cosmic flax
#

Thank you, Tyler.

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I like, need an upgrade like customizing channels

upbeat fulcrum
#

Oh ok

cosmic flax
#

And having an homepagd.

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Homepage*

upbeat fulcrum
#

Kk i can help

cosmic flax
#

Things like that like appeal bans, claims and more things.

#

Okay

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Wait, am i allowed you to dm you

upbeat fulcrum
#

Yep

cosmic flax
#

So that u can join my server?

upbeat fulcrum
#

Mhm

cosmic flax
#

Thanks, Tyler.

upbeat fulcrum
#

No problem

cosmic flax
#

Hey tyler

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One question btw.

upbeat fulcrum
#

Yea?

cosmic flax
#

Like how do i get an intro channels in my server

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Wait i will just dm you rq

upbeat fulcrum
#

Kk

native geyser
#

read the channel description @upbeat fulcrum

upbeat fulcrum
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Sorry ruru

native geyser
#

no worries

onyx mantle
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hi all,
why does 'temporary channels' deletes all of the other voice channels?
that is just super annoying

upbeat fulcrum
#

Yawn

timber helm
timber helm
upbeat fulcrum
#

Im bored and hello

timber helm
onyx mantle
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I've put the temp channel now in a different category so it does not delete my existing vc channels

timber helm
upbeat fulcrum
#

Um how do we earn credit

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???

timber helm
upbeat fulcrum
#

Why donwe need them again?

timber helm
upbeat fulcrum
#

Why do we need credits

timber helm
# upbeat fulcrum Why do we need credits

you need credits to: buy customization for the cmd </profile:1> </id:1> or to buy the prime/premium version for free. Also u can use it to buy something from another user

upbeat fulcrum
#

Oh ok thanks

timber helm
#

Yw

onyx mantle
#

@timber helm i have sent you some screenshot for the testing you asked me for.
for now i moved the temp channel to a new category where there are no other channels. The function works but it cannot delete other channels

timber helm
onyx mantle
#

i don't like it but it's a temp fix until the bug/glitch gets sorted out?

timber helm
onyx mantle
timber helm
#

try again

onyx mantle
timber helm
onyx mantle
#

yes

timber helm
onyx mantle
#

i just don't want it to delete my other vc channels in the same category

onyx mantle
#

i lost like over vc channels that have been in that category for two years lol :p

timber helm
#

sadly

onyx mantle
#

luckily i have a back up to recreate them

timber helm
#

👍

onyx mantle
#

thank you for your time

timber helm
#

my pleasure

plush mason
#

How can you check what level you are on a server?

timber helm
plush mason
#

Thanks!

timber helm
#

my pleasure

gritty jewel
#

hey can someone tell me how can i change the main setting for the commands?

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that all the commands start with !

somber karma
#

hey

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how can I fix that ?

copper swan
#

<@&675070424748654593>

somber karma
native geyser
native geyser
ember aspen
#

How do I clear all messages with pro bot

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Pls help

#

😬

native geyser
#

/clear
discord doesn't allow bots to see messages that are older than 2 weeks so bots won't be able to clear those old messages keep in mind

ember aspen
#

Oh

native geyser
#

you're welcome

honest oracle
#

hello !

#

when I add a role reaction how can I choose which role probot is gonna add

native geyser
#

after you add the reaction a plus sign right next to it appears click on it and select the role

honest oracle
#

ok I'll try

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thanks it work but when my friend add a react it don't work is there a cooldown or something like this

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?

native geyser
#

no there is not, make sure the bot has manage roles permission

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also the role you want the bot to give should not have any kind of manage + ban/kick etc permissions

honest oracle
#

yes it has everything

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and the role I wanna add has no rights

native geyser
#

according to your information it should work, please double check

honest oracle
#

okay

reef frigate
#

Quick question. the /ban command. if i put the user id (not name#number) will it still ban that person? And can probot ban people that are not on the server

native geyser
#

yes to both of them

reef frigate
#

Thanks ❤️

native geyser
#

you're welcome ^^

hollow crystal
#

Hi,
How I can use the warning system without the warned user getting a message? and sry for my Eng -_-

honest oracle
thorny needle
#

Can someone tell me why are links not working no more?

native geyser
native geyser
cosmic carbon
#

invite link

native geyser
cosmic carbon
#

THANKS

native geyser
#

you're welcome

thorny needle
# native geyser elaborate please

Sorry I meant when I just to listen to music I would go to YouTube copy the link of the song paste it and the song would sound in the probot but now it does not work

native geyser
#

youtube is no longer supported

#

mainly soundcloud now, the bot recognizes viemo and bandcamp links too

nocturne flax
#

How do I check points leaderboard?

limpid bay
#

I've looked all over and can't find how to to change the prefix for probot. Anyone got a solution?

native geyser
#

/points list

nocturne flax
native geyser
nocturne flax
#

It just says /points help

native geyser
#

is this what it says?

nocturne flax
#

Yeah

limpid bay
#

thanks!

native geyser
#

yw

native geyser
nocturne flax
#

I did

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But it still doesn’t show up

native geyser
nocturne flax
#

OH

#

I didn’t filter it that’s y

sullen coral
#

The leveling system of my server wont work

#

I wrote some messages but the text level wont change

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i don't even get xp

native geyser
#

dashboard ->
-enable utility module
-leveling system -> check no-xp roles and channels

sullen coral
#

oh nvm

#

were dumb, sorry.

split mango
lean badgerBOT
split mango
#

<@&675070424748654593>

thorny needle
#

So that's why? No more links to listen to music then?

tired wagon
#

hello, i have a problem with the probot commands my friends type it and it works but when i try it doesn't work and idk why...

copper swan
#

<@&675070424748654593>

native geyser
native geyser
native geyser
thorny needle
#

I'm sorry whats sound cloud.?

native geyser
#

you can google it, its a platform

thorny needle
#

You are so help full

native geyser
#

you're welcome

nocturne flax
#

Hello,
I have a queastion regarding the reaction roles.
I just added another two roles to an embedded message and also updeated that message. The message is updated on Discord but the two reaction roles I added aren't visible. Can you tell me what I need to do?

native geyser
#

can i see your dashboard settings please

hoary palm
#

Hi, can the bot perform auto-ban for impersonators?

quaint sentinel
#

no

quaint fulcrum
#

Hello! Im having an issue where the bot sometimes deletes messages with “night” as a ‘bad word’ while its not on the automod bad word list and the bot is set to delete exact message matches, was wondering if theres a fix?

copper swan
#

<@&675070424748654593>

copper swan
quaint fulcrum
#

Off and back on or just off?

copper swan
#

just off

cosmic flax
#

Hello.

#

Can I hire someone here to costomize my server?. I need help for my company and I want to use Discord as my community.

#

I think, ProBot will be the best bot for my server but Idk how to set it up. I also don't know how to customize my server.

split needle
craggy cedar
#

How can I do this

#

i dont want the role giver part tho

alpine stag
lean badgerBOT
alpine stag
# craggy cedar aight ty

Fyi, if you do want the role give part in the future, you add that to the message with reaction roles.

craggy cedar
#

kk

winter flax
#

Hey! I’m using the xp system, is there a option to give user more xp or add limitations like if the user is muted, it shouldn’t count?

lyric raptor
#

bot down

#

are shards still having issues rn?

#

cause past two days been iffy

alpine stag
lean badgerBOT
lyric raptor
#

bot is back up now

zealous tide
#

hello

#

the leveling syystem is not workingb

split needle
#

@alpine stag you may check this channel's topic before going to help anyone

split needle
zealous tide
#

yes

#

its enabled

split needle
#

can I see the leveling system settings?

#

also are you having problem with either text or voice leveling or both?

shell thunder
#

hey basically the vote doesnt count

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even with me or with any one else

cosmic carbon
#

invite link

summer rover
#

why

split needle
split needle
split needle
nocturne flax
#

How i can change the name of a temporary channel?

tired wagon
split needle
split needle
nocturne flax
split needle
#

no command as I said, in channel setting

tired wagon
split needle
#

then you're missing permission to use the command
ask your friend to grant you "use application commands" permission in role permission setting and check channel permission override

tired wagon
#

no, they say i have it and they're not joking

split needle
#

then you should see a command list show up when typing /, else you're missing that permission

tired wagon
#

hmm

split needle
#

and as I said, check in channel permission override as well since permissions can be disabled in there

tired wagon
#

ok, I'm gonna test something to see

#

even on a server where I am the creator i can't see it

nocturne flax
#

@split needle thank you, but i also have another problem. The normal User cant use the temporary channel, so he cant join in the channel?

split needle
# tired wagon

that's default slash commands for chatting, no application is in there so you're actually missing that permission
check again in role permission settings and channel permission override

split needle
nocturne flax
#

so i have a role called "member". These can join in other channels, but cant join in the channel where you can create a temporary channel. There is a lock, but only on this channel

split needle
split needle
nocturne flax
#

ok thank you

split needle
#

send me the server invite in dms
I will also need admin permission or at least manage roles and manage channels permission, else I will not be able to do anything

coral cedar
#

how to do #avatar server with / ?

timber helm
coral cedar
#

./avatar server it doesn't work why?

timber helm
coral cedar
#

oh ok

timber helm
nocturne flax
#

Can i change the name of a temporary channel with a command? Or have i change it in the channel settings?
Or for example with a reaction?

timber helm
nocturne flax
#

is there any other opportunity to change the channelname except the channel settings? Thats what i mean

#

for example with a command or something like that

split needle
nocturne flax
#

ok i think i will do that, thanks again

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

glass breach
#

I can't get any credits since 9 nov when i vote

timber helm
half depot
#

hey hey, uhm the website wont load, any fixes or known issues?

woeful isle
quaint sentinel
#

Hello there, @woeful isle!

I appreciate your offer of help, I believe it is a problem on our end, and our development team is working on a solution. Hopefully, it will be resolved as soon as possible. I'll let you know if we need anything. And once again, thank you.

woeful isle
lyric raptor
#

Bot keeps having downtime

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This usually doesn't happen

#

so I am presuming more shard issues

#

It's having me lose new people since they can't get in

nocturne flax
#

Hi I have a question how to write in a chat with the ProBot

So that the message comes from the bot

native geyser
native geyser
lyric raptor
sly osprey
#

Hello Everyone how i can enable command in my server for send credits to another member ?

native geyser
sly osprey
#

ProBot ✨
BOT
— Today at 4:00 PM
❌ This command disabled on #chat-friends

#

say to me that when try to type command

native geyser
#

edit the command -> enabled/disabled channels

sly osprey
#

its working for know how much i have so how i should put for send or recive ?

native geyser
#

/credits
the bot shows the rest

#

also please use only one support channel

sly osprey
#

i do when i not get any answer in Arabic so i come here

nocturne flax
#

hi

grim rivet
#

Hi there, none of us seem to be able to use the ban command but the other commands work. Is this an issue I need to adjust on dashboard? it doesn’t work on mobile or pc

native geyser
native geyser
nocturne flax
#

i forget my 2fa code in my account i wana get my lvl and rankj in this secend account

native geyser
#

profile transfer is not available sorry

grim rivet
native geyser
#

do you guys have a list for ban command in case a reason isn't specified?

nocturne flax
#

i forget my 2fa code in my account i wana get my lvl and rankj in this secend account @native geyser

native geyser
nocturne flax
#

ok

dark wyvern
native geyser
#

https://probot.io/dashboard -> select your server -> moderation module -> edit ban command
could you show me a screenshot of your ban command settings there please

native geyser
#

yes this is it give me a sec to check something please

grim rivet
#

Okay ty

native geyser
#

could you guys kick and reinvite the bot and try again please

deep sierra
grim rivet
deep sierra
#

Click on command

grim rivet
quaint sentinel
grim rivet
quaint sentinel
#

invite me in dms please

#

so I can have a further look

cosmic flax
#

Hi

native geyser
#

hi how can i help you?

mint elm
#

Hii

native geyser
#

yes?

mint elm
#

I am hearing songs in my server but the songs are getting stucked in middle dk why

native geyser
#

elaborate please

mint elm
#

I am hearing songs in probot rn but songs are breaking in middle

native geyser
#

what do you mean by 'breaking in the middle'

#

is it cutting off and not playing anymore or what exactly is happening?

mint elm
#

yea cutting off in the middle but its playing again after some time

native geyser
#

how often is it happening also have you ever checked the bots ping when it happened?

frigid coyote
#

I can get a playlist with this bot?

native geyser
#

you can play soundcloud playlists

frigid coyote
#

Ok

tropic wagon
#

how to play yt links?

native geyser
#

youtube is no longer supported

tropic wagon
#

on any one bot?

frigid coyote
#

Whaf is the commant for play list

#

?

nocturne flax
#

Hlo

frigid coyote
#

Pls some one

native geyser
nocturne flax
#

What I can do with pro bot coins

native geyser
frigid coyote
#

I mean how do I make a playlist

native geyser
native geyser
nocturne flax
#

We can but tokens?

native geyser
#

what token?

nocturne flax
#

Server members

#

We can buy?

#

With probot coins

native geyser
#

no you can not buy server members with bots currency

#

since it is meant to be used on the bot itself

nocturne flax
#

Ok

#

Ok

frigid coyote
#

How to make a playlist with fantasy bot

#

I mean the command

native geyser
#

probot related questions only please

nocturne flax
#

Who have ownership of probot

native geyser
#

Rooka and Dramex

teal igloo
#

Trying to use /top in my server, and I keep getting this error. EDIT working now, but curious on the issue still.

native geyser
#

many people still don't actually

#

like they don't even know slash commands are discord thing and you can give/remove permissions with roles and channel perms

#

a fact

nocturne flax
#

Hello can bot tell me info about commands in server? i mean like /play do this and this etc.

native geyser
grim rivet
#

Okay I’m back 😅 I kicked probot and re-added. I did notice in the server our probot does not show ‘playing’ all my others do but the one I’m having issues w does not. Is there something that triggers that?

#

Second is my server w issues

frozen pilot
#

not important

#

Dont worry

grim rivet
#

Alrighty ty. Still having the /ban command issue after kicking and re adding. Just was making sure that didn’t matter as well

modern tartan
#

Hey on my server, probot is consistently cutting out / lagging etc. Any ideas for fixes?

gloomy turret
#

reputation command doesnt work?

#

also how credit works?

#

is bot down again?

upper root
#

Hi

native geyser
native geyser
gloomy turret
native geyser
#

credits is global, also as i asked what exactly are you asking regarding credits

native geyser
#

its just cosmetic and doesn't give any benefits
people usually use it to keep track in competitions or to award people

gloomy turret
#

ahh ok

grim rivet
#

Bought premium and it’s working in the server so until then I’ll try and see why the other won’t 😆

solar radish
#

Hello ALL

storm light
#

Uhh so I’m having an issue with the probot lagging while playing music? Google says that it’s stress on the bot but I don’t know how to relieve said stress? Any tips?

lavish delta
#

How can I stop him from sending that same message? ( "The command moved to Slash Commands")

noble void
#

So im a moderator for a streamer and seems like other people here in chat saying, when the bot is playing music , the music constantly cuts out like a bad connection between soundcloud and streaming the music.

copper swan
#

<@&675070424748654593>

storm light
#

That’s fair probably should have done that.

storm light
noble void
copper swan
#

The bot is used by a lot of servers so you may experience cuts and lagging issues while playing music.
Buying the premium version would make it better since it’s going to be only in 1 server and hosted by separate servers.
@storm light @noble void

storm light
#

Noted

copper swan
noble void
copper swan
copper swan
#

if it’s true i think kicking and reinviting the bot would stop it from saying that

thorny willow
#

hello can someone help me please ?

lean badgerBOT
copper swan
thorny willow
#

there is someone helped me already

#

thanks

copper swan
#

👌🏼

native geyser
uncut void
#

I purchased probot premium today and it was working but right now it shows that I do not have it and have to buy it again

lean badgerBOT
native geyser
nocturne flax
#

What is the command to make probot join the VC

#

@native geyser

native geyser
#

/play

nocturne flax
#

it wont join

#

when i do it

native geyser
#

what does it reply with

nocturne flax
#

🎶 Camila Cabello - Havana (Audio) ft. Young Thug Added to ProQueue (03:39)!

#

But its not in any VC

native geyser
#
  1. make sure it has perms to join your channel
  2. try /stop then play
nocturne flax
#

ok

icy basalt
#

Hey 😌

native geyser
#

hey how can i help you?

lavish delta
#

Does somebody know how can I stop him from sending that same message? ( "The command moved to Slash Commands")

#

It's annoying

native geyser
#

you can not unfortunately

lavish delta
#

And I can't even change its prefix because of that new Slash Commands thing

native geyser
#

your old prefix seems to be ?, and that message is there to update people about us switching to slash commands

lavish delta
#

Will you remove this message is the future? @native geyser

native geyser
#

i believe it will be removed one day yes

lavish delta
#

Alright that's something

#

Well then

dark wyvern
#

Hey I have a question, we moved up to the premium probot or whatever it’s called. The one you pay for, so can we kick the regular probot? Will it mess with any previous warns?

native geyser
#

hi you can kick it it wont mess with dashboard settings

plucky marlin
#

Hello I was wondering how do you so reaction roles with probot?

native geyser
#

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

plucky marlin
#

Alr

south osprey
#

Hi, I have an issue with automod- bad words

#

is checked on match the exact word but when typing happy in my language it contain a bad word at the end

#

and I checked other words and I typed another bad word at the end and at the beginning

#

it worked with the other but with the happy word didn't, how can I fix it?

#

I rewrite the work hopping to work

#

but didn't

native geyser
#

can i see your bad word list please

south osprey
#

sure

native geyser
#

and specify the word that is not working properly

south osprey
#

and this is the test

native geyser
#

i think its because of that cur word, could you try disabling and re-enabling match the exact word option

south osprey
# south osprey

now, I typed on the list "pule"and I can't type those words

#

Same problem

#

I disabled it and re-enable it

native geyser
#

might be a bug in that case let me contact devs

south osprey
#

I want for that specific word "bucurie"that means being happy and I want to let them write it

#

Ok, thank you, can you let me know when will be fixed ?

native geyser
#

sure i'll let you know when i get a response

south osprey
#

Thank you

native geyser
#

you're welcome

drowsy sentinel
#

Hi Guys!
We have a problem with probot, 'cause he is deleting msg's with the reason BADWORDS, understandable, but there are no blacklisted words. Maybe a code problem?

south osprey
#

I checked and this bug appeard on this date

native geyser
south osprey
#

I was busy and didn't see that problem, can you fix it as soon as possible

native geyser
# south osprey

there has been a conversation about it today between us and devs they said it was supposed to be fixed but clearly it is not so it is a known issue so they do know what to look into

south osprey
#

I can't let them curse and are many words that contains bad words listed there

quaint sentinel
#

this bug has been fixed days ago, may you please invite me to your server in dms. To have a further look? @south osprey

south osprey
#

Ok thank you, I will let them know to keep calm and hope it will be fixed soon

#

sure

nocturne flax
#

hi my welcome message isn’t working again

native geyser
#

hi can i see your welcomer settings

nocturne flax
#

im not sure how to do that with my computer but i havent changed any of the settings it just randomly stopped sending the welcome last nite, this happened a few days ago too

native geyser
#

you can take a screenshot of the page and send here so i can check it

quaint sentinel
#

@south osprey Fixed ✅

oblique cairn
#

Hello

native geyser
#

hey how can i help you?

oblique cairn
#

How can I change the prefix?

native geyser
#

we no longer use prefix so you can not

oblique cairn
#

oh

#

alr thank you

native geyser
#

you're welcome

sharp cosmos
#

how can i fix the probot when its not responding this seems to be a popular problem w the bot itself..

mighty lotus
#

Probot just suddenly stopped playing music and left the VC
play commamds are not working either

sharp cosmos
#

smh^

deep sierra
#

okay sorry i restarted some shards by mistake

lean badgerBOT
deep sierra
#

blame me

mighty lotus
#

how long before its back up?

deep sierra
#

few mintues

mighty lotus
#

ok
not as bad as i thought
thank you for your time

deep sierra
mighty lotus
#

not yet apparently

#

i can wait no problem

teal igloo
#

Bot keeps going off and on

copper kiln
#

Hey!
I'm currently expecting some problems with Probot...

We were disabling the Probot Welcome Message for a bit of time, and now today I did re enable it, but since now it's not working anymore..
We sadly don't manage to find the problem since Probot has the same permissions as before.

I would highly appreciate some help here ❤️ 😄

mighty lotus
#

i even just checked
self assignable roles are not working either

deep sierra
#

i can see all shards online now

teal igloo
#

Seems like its working now for me

mighty lotus
#

the bot is online
but no features are working
commands (all types), self assignable roles, and from what the person before me said, welcome messages by the looks of it

deep sierra
#

can u try now?

mighty lotus
#

i will
just may be a min
laptop just suddenly went into potato (slow) mode

mighty lotus
deep sierra
#

my apologies of restarting shards by mistake <3

#

i'm half sleep

#

good night i guess

surreal walrus
#

Hello, I have been voting for 3 days and I have not received not even 1 credit

#

There are a lot of people with this problem and I'm not the only one

#

I received a message now 10 minutes after voting, please fix the problem

copper swan
#

<@&675070424748654593>

south osprey
#

Hi, the problem persists, @quaint sentinel

south osprey
#

Now if is unchecked "match the exact word" if I type alone the word is removed but if I use it alone in a sentence like a curse, it won't

#

And if I use it in a word that contain the bad word it won't remove it, and that's what I want

#

I don't want to use the bad word in a sencence

#

<@&675070424748654593>

quaint sentinel
#

If you want the bot to trigger that badword you typed in a full sentence, enable the match the exact word option. I remember explaining it on your server.

south osprey
#

I enable it and the problem came back

quaint sentinel
#

We both tested it out with and without that option enabled, I do belive no problem occurred

south osprey
#

I know, but now occurred, I will check again and do what you've said

#

Sorry for bothering, can you come and check, the problem persists?

quaint sentinel
#

kk

quaint sentinel
#

@south osprey ✅

cobalt summit
#

hello, my friends profile thing isn't showing up but the rest of ours do, is there anyway to fix that?

copper swan
#

<@&675070424748654593>

split needle
cobalt summit
#

alr thank you :>

#

also 2 more quick questions sorry, how do we change the background image of the profile card and how do we program and introduction image?

split needle
distant dagger
#

So how can i play song with this bot

cobalt summit
#

I got it! thank you though!

distant dagger
#

Help guys;^;

split needle
sudden furnace
#

guys i am in desperate need of hepl

#

the leveling system doesn't work

#

how do i make it give a role for a certain level? pls help

#

reply to my message so i get the notification

elder dagger
#

hail...
from what I have been reading, there could be some problems with the welcome message feature? is this correct?

sudden furnace
#

yes same for me idk why

#

no messages are sent

elder dagger
#

thanks for confirming on your side @sudden furnace ...
in my case... this is not an urgent matter, just wanted to check if this is an ongoing issue... or maybe something on my end.

sudden furnace
#

you are not alone

#

does your leveling system work if you have one?

#

@elder dagger

split needle
split needle
elder dagger
split needle
#

go to the site, in the welcome & goodbye module, take a screenshot of it and send it in here

elder dagger
#

that... I can do...

elder dagger
#

I have the leave message feature off... but it is curious that one actually works and sends message whenever a user exits the server...

#

the welcome message one... never made it work though.

split needle
#

Guess there was a data migration or something

#

Try reuploading the image

elder dagger
split needle
#

Images lower than 3Mb is good enough

elder dagger
zinc sentinel
#

so if this is on, the bot should only flag the exact word right?
And not the word being inside of other words

elder dagger
#

the problem is the image....

elder dagger
split needle
split needle
zinc sentinel
split needle
#

Not too sure

zinc sentinel
#

okay

#

have a nice day

elder dagger
ivory patio
#

how to make probot send message with emoji like this check

lusty jetty
#

why the top leaderboard is not reseted ?

raven ferry
#

is there a way for us to disable levelling without getting rid of the bot?

solemn sail
#

Hi guys i need streaming bot for discord

#

to notify when we stream

#

How can i do that PLS help

#

<@&675070424748654593>

nocturne flax
#

how do i use the music command in servers?

solemn sail
#

./play [music name]

nocturne flax
#

thanks

solemn sail
#

./next

#

./stop - double enter

#

and stops the music and clears the music list

#

@nocturne flax no problems

median mural
#

I need help

#

How to make the Welcome photo?

fallen jay
#

Hello a question

#

When i send a gif in a server , the PRobot delete 1 of my gifs. Why?

timber helm
timber helm
timber helm
median mural
#

Ok thx

fallen jay
timber helm
timber helm
fallen jay
timber helm
vagrant beacon
timber helm
#

#support-ar @fluid latch @sour forge, @vagrant beacon #chat-ar

fluid latch
#

What's wrong

timber helm
gray pivot
#

how to prevent probot from making "Muted" role in my roles?

native geyser
#

you can not due to it being for mute command and automod

gray pivot
#

can i disable mute and automod for probot?

native geyser
#

you can but it might not stop muted role from being created

gray pivot
#

ok thank you

native geyser
#

you're welcome

fallen jay
#

When PRobot gonna change the fact that he donesy leT people send GIF?

native geyser
#

its a setting that is enabled by server admins

#

so ask that servers admins

karmic oracle
#

Good evening, I have a bot that leaves a message deletion log... is it possible to prevent it from leaving a normal bot log?
Make it so that the logs of message deletion by ordinary people are kept, but not the logs of message deletion by BOTs and such. I have a bot called "position panel" and it keeps a log every time I give it. Any ideas on how to deal with this?

native geyser
#

not possible unfortunately

karmic oracle
#

I understand. Thank you very much.

native geyser
#

you're welcome

fallen jay
native geyser
#

yw yw

fallen jay
#

🥰

native geyser
fallen jay
next bone
#

Is it possible to make giveaways with this bot?

slender geyser
#

Guys how much is credits to dollars?

native geyser
next bone
#

Thanks for helping

karmic nest
#

Dashboard is not working for me :/

native geyser
native geyser
karmic nest
native geyser
#

How long has it been like that

karmic nest
#

At least 5min

#

Oh, it just loaded now 😅

native geyser
#

I was about to say there might have a small outage happened 😅

karmic nest
#

Well it was that or my slow computer 🤣

native geyser
#

😅

night lotus
#

How i can change the probot prefix?

split needle
# night lotus How i can change the probot prefix?

prefix has been removed so you you will have to use slash
however you can still set up aliases for commands and treat them like prefix commands, but don't set the aliases including the commands' original name

night lotus
split needle
#

what do you mean by custom commands?

night lotus
split needle
#

make sure to have the exact trigger words/phrases as you set. if wildcard is enabled, also make sure to include the exact triggers, else it will not work
you may need to check enabled/disabled roles/channels as well as those are roles or channels that the bot will or will not respond to

night lotus
#

I gonna try, thx

#

It's work, ty

sudden furnace
split needle
# sudden furnace It doesn't give the role for that level.

make sure your members reached both required levels set, not just one out of 2
if you just want 1 to be active, set the other one 0
else make sure the probot role is higher than those roles, and the reward roles should not have any managing permission

sudden furnace
#

oooooh ok i see

nocturne flax
#

Hey Guys

#

Hi

split needle
remote junco
#

hey, how can i reset all XP from all users or Role member?

split needle
split needle
#

?

remote junco
#

so the reset command doesnt work. Theres no function like /reset all anymore

split needle
#

/reset type:text target:@everyone

sudden furnace
#

guys how do u add a second probot to your server

split needle
#

buy a subscription
but only 1 will work, the other one will become useless and will not issue any command

mortal shore
#

How do I solve this problem?

copper kiln
#

Is anybody other expecting problems with the welcome message of Probot?

split needle
split needle
copper kiln
split needle
#

yes

mortal shore
split needle
#

you have already asked it in #support-ar so stick to there

copper kiln
split needle
#

yes

mortal shore
#

can u help me step by step plz @split needle

split needle
#

as I have answered you, only ask for support in 1 support channel
go back to #support-ar

mortal shore
#

no i ll use this support

split needle
#

if you speak arabic as main language, using #support-ar will be better for you to understand things easier, else I will have to use force to make you only able to use 5 channels

mortal shore
#

why are u toxic i just want u to help me thats it

#

i just need help

split needle
#

as I have asked you multiple time to only use 1 support channel at a time to ask for help

copper kiln
split needle
#

do you have the image part enabled back then?

copper kiln
split needle
#

the image section of the welcome right under the welcome message

copper kiln
#

We’ve never had that one enabled.

#

We were only using the message.

split needle
#

then now enable it, set it to send to a channel and set a random channel that is not where the message is being sent to, save the changes and disable it

copper kiln
#

Thank you already

remote junco
split needle
#

wait for the slash command prompt to show up before typing them in

river cipher
#

Hi I have issues with an old image can anyone help me

#

@split needle

split needle
#

is it related to the bot in here?

river cipher
#

Hi sir

#

@split needle no

split needle
# river cipher

image is not there, or your internet connection is not stable
also this is related to the bot and you answered it's not related Facepalm

river cipher
# river cipher

It's for last August

I want to know it's can recover or no

split needle
#

no

#

old images no longer in database will be removed and become unavailable

river cipher
#

Oh

#

Thank you very much for your time @split needle

dark wyvern
#

Hey so we upgraded to premium, and now it’s not working. We’ve had this issue the past couple of days

#

This shows up when I try to use any command

mighty scroll
#

Hallo! Does Probot still support Spotify and yt? Thanks!

grim rivet
lean badgerBOT
native geyser
cursive dragon
#

Is there a way to have one bot be in multiple different voice chats at once to play music?

untold arch
#

<@&675070424748654593>

nocturne flax
#

how i will write the command that shows who invites how many @native geyser

native geyser
#

It's /user
But inviter feature is only for paid versions

nocturne flax
#

but i want how many invites everybody got if i'm going to draw

#

@native geyser

#

Is there such a command?

copper kiln
native geyser
dark wyvern
nocturne flax
dark wyvern
native geyser
dark wyvern
native geyser
#

How exactly is the command used

dark wyvern
#

/warnings user: @meager axleandso

native geyser
#

I see, let em contact devs real quick to see if there are any issues

native geyser
dark wyvern
#

Alrighty

spark niche
#

why does probots audio somtimes glitch like its being paused and resumed really fast

spare sandal
#

anyone else having issues with the music bot randomly leaving?

gloomy turret
#

Reaction roles dont wokr?

ebon shell
#

Is this bit still being updated since It has been 4+ months since the last change log and anouncment?

timber helm
timber helm
timber helm
spare sandal
gloomy turret
timber helm
timber helm
ebon shell
timber helm
junior token
#

for the reaction roles, i try and choose a message and it doesnt do anything anyone able to support?

native geyser
#

did you create and send an embed message first?

junior token
#

i have the embed message created

fallen jay
#

When i send Gif links

#

It's still not work

native geyser
fallen jay
#

Like i can send gif

#

After 2 time i can send

#

First time and 2 time he delete

junior token
#

@native geyser i already have the verify message in channel and i dont want to spam the verification process.

native geyser
fallen jay
#

I did

native geyser
fallen jay
#

But they did something and still no work

#

It's pg

#

Or does dramex know

native geyser
#

am i able to talk to someone who is responsible with it instead cause i can't say much without knowing their settings

fallen jay
#

Hhhhh

#

Developer said he did something

native geyser
#

what is 'something'

fallen jay
#

But it's still like that

fallen jay
#

From Progamer

native geyser
#

well, that doesn't help

shrewd thunder
#

i want help

fallen jay
#

I will ask again

native geyser
#

yes?

shrewd thunder
#

my net not work

fallen jay
#

@marble sage

native geyser
native geyser
junior token
fallen jay
#

Tariq will help i giess

shrewd thunder
marble sage
native geyser
# junior token

can you click on 'choose a message' and show me what you see there

native geyser
junior token
#

@native geyser says select a message in the dropdown.

spare sandal
native geyser
junior token
#

Gotcha

fallen jay
lyric raptor
#

Hey so, suddenly the 'match exact word' function for Bad words automod will not work. And it is taking it from the middle of sentences.

native geyser
lyric raptor
#

Can I please receive assistance on this

native geyser
lyric raptor
#

Ok

marble sage
lyric raptor
#

ig in the meantime I will turn it off

native geyser
#

👍

orchid hawk
#

Hello <@&675070424748654593>,
I just subscribed to a Premium Tier 1, but it seems like I don't have any access to Premium features.

lean badgerBOT
hasty barn
#

what is credits?

native geyser
native geyser
#

you can use it to purchase the paid versions of the bot too

orchid hawk
native geyser
hasty barn
#

alright❤️

native geyser
#

vote and daily yes

gloomy turret
#

when /rep coming back?

native geyser
#

no eta

orchid hawk
lean badgerBOT
native geyser
orchid hawk
#

ohhh right u_u logic u_u sorry

native geyser
#

no worries ^^

orchid hawk
# native geyser no worries ^^

hopefully i'm not being a dummy again... but now it doesn't add the reaction to the message (just the first reaction) 🤔 It worked with all the others before tho

native geyser
#

is the message sent by the old bot or the new one?

orchid hawk
#

old one 🥺 please don't tell me i have to do it all again 🥺

native geyser
#

you have to i believe D:

orchid hawk
#

😭 okayyy 😭

rapid tangle
#

Is the music function experiencing latency?

gloomy turret
dense coral
#

..

rapid tangle
#

Go to the arabic support

#

@dense coral

dense coral
#

I talk arabic

native geyser
rapid tangle
#

#support-ar

native geyser
native geyser
#

np np

nocturne flax
#

hi why probot / commands are not active in my channel?

#

i added probot 2 years ago and i dont wanna readd it

timber helm
spring ether
#

how can i help you

vernal cosmos
#

بالغلط اسف

spring ether
#

move to #support-ar / #chat-ar

vernal cosmos
#

👍🏻Ra3d

hazy fog
#

How do I do embed?

#

<@&675070424748654593>

nocturne flax
#

when i do /credits it says "The application did not respond" how to fix that?

untold arch
#

<@&675070424748654593>

untold arch
nocturne flax
#

still nothing, says the same

untold arch
#

I think it's a temporary issue, it will be resolved soon, just wait

nocturne flax
#

ok

flint mirage
#

Hi @native geyser i have questions, how can i transfer my credit to someone?

jolly yoke
#

Hello, ProBot bot was installed on our server. We have deleted text channels and we would like to know if it is possible to restore through the bot, are messages from your channels saved?

nocturne flax
nocturne flax
flint mirage
copper swan
#

<@&675070424748654593>

spring ether
spring ether
junior bay
#

how to play song

spring ether
#

type /play