#support-en
1 messages · Page 44 of 1
send me the user id in dms please
probot dashboard not working
working properly with me, try from another browser or device
do you have the paid version on your server?
i try in pc and phone both not working
nope, but I just found out the problem
screenshot what it says
thanks anyway
my pleasure
i’ll contact the dev’s should be working as soon as possible
ok thx
nw
hey, prefix no longer supported use slash command at the moment
my pleasure
How do i change the prefix to use probot?
prefix no longer supported use slash command at the moment
alr ty allg
nw
how to make probot send message ban to user?
you meant send dm to the banned user ?
yes
sorry, you can’t
probot can't send message ban?
ProBot can’t send dm to the banned user at the moment
Is there a way to enable multiple users to access the dashboard for the same server?
the only way to access to dashboard is by giving the administration permission
Ace thought so thank you ^^
nw
It's just queued and the song doesn't play, like this.
When someone transfer credit to me probot don't dm me
try /stop then /play
@timber helm hello can i ask u
We noticed that you are a premium user, for faster response go to #premium-support
open your dms
how can i help you?
It's already open
do you see the transaction in your credit transactions menu on dashboard?
1 sec
@native geyser yes i see it
then it is privacy settings
that could only be the privacy settings
ty, It works well:)
yw
How it fixes
by opening your dms for the target server
hello does probot have an economy-like system?
Hello, is there a way to give access to the dashboard without them being Admins?
yes it does
no not possible
So I need to add them as administrators for it to work 🤔 (it will right? never tried lol)
yes
ok thanks
yw
how to change probot prefix?
we no longer use credits so you can not
<@&675070424748654593>
Hey, '#' but we no longer use prefix, use slash commands at the moment
Thanks
Yw
does probot no longer DM someone when they get warned for saying a banned word? we have it enabled so the user gets warned- and they do- but they don’t receive any dms for it (settings are enabled so that the account can received DMs)
update probot is not dming anyone when they get warned actually- even if a mod does it for another reason
was there an update for this??
how to mention user in while level up without mention
<@&675070424748654593>
, known issue, being resolved. we sincerely apologise for any inconvenience.
ahh thank you
You can't with out mentioning the user
Yw
so nothing like it just writes user name
check the pinned message in this channel to see variables
yeah i did, well thanks
Yw
found it [userName]
👍
I made it so that mass pings would warn the person in question before sending the ping. But it doesn't work. What am i doing wrong?
I carry the leader role, who should be ignored. And it does warn me before sending a mass ping for some reason
automod doesnt work against admins
can i use it to make my own shop or someting like that?
that depends on you i guess however real money should not get included its against our rules (also keep in mind that discord is against trading hence it is not supported by us in any means)
i wanted something similar to nonreal currency to collect and purchase roles with it
you'll need to give the role manually in that case
ok thank you for help
you're welcome

what command to repeat queue
you currently can not repeat the queue, only repeating the song is available (with music update that feature will be added though)
Hi how do I make embeds ping a role
hi, check the pinned message to see the variables
thanks
does it have to be role id
or can i put the name
<@&role_id>
so do i replace role_id
with the id
or just id
has to be role id number
it happens if the id number is not correct
please help me
Probot does not support slash command only on our server
@native geyser
I would like to talk privately
can people with admin permissions see slash commands or are they also not able to see it?
please answer here we do not offer support in dms
I've re-invited 4 times, but it doesn't fix it
kick and reinvite the bot + check its integrations
it should be integration issue
no but do you have like over 50 bots in your server?
yes
might be the reason discord can not support that many bots in one server
also check if the bots integrations are installed properly
hello guys i need help for install probot on my serv can you help me ?
Hello, I have a filter for "bad words" and I think there is a bug.
I put that the words must match exactly to be punished.
In the BL, there is the word ass. When a user tries to put the word "pass", the user is punished, when he shouldn't be.
Then I tried to uncheck "match the exact word" and we can write the word "pass"
So the "match the exact word" button is reversed in my opinion.
does probot still support youtube
<@&675070424748654593>
Buying the premium version would make it better since it’s going to be hosted in separate servers
Hi, what’s your issue
How does that work?
after adding the bot head to https://probot.io/dashboard
to know the commands and how to use them https://probot.io/commands
It’s going to be hosted on separate servers + your server would be the only server using the bot since it’s premium
It might be bugged as you said, ping an admin or a mod to check it out for you
no since youtube has strict policies, only Soundcloud, viemo and bandcamp are supported
@near canopy
@native geyser
oh wait sorry
Do you get improved music quality too?
the translation of the word is “match the exact word” so it should be unchecked for it to work @native turtle
but im not sure why would it do that since since it’s turned on
it’s on the features list but maybe sound quality will improve with better ping
We noticed that you are a premium user, for faster response go to #premium-support
Hi, I need some help with my discord server. Is anyone there to help me to upgrade my discord server for an Roblox company?. Does anyone have such ideas?.
I can help depoends non what you need
Oh ok
Kk i can help
Things like that like appeal bans, claims and more things.
Okay
Wait, am i allowed you to dm you
Yep
So that u can join my server?
Mhm
Thanks, Tyler.
No problem
Yea?
Kk
read the channel description @upbeat fulcrum
Sorry ruru
no worries
hi all,
why does 'temporary channels' deletes all of the other voice channels?
that is just super annoying
Yawn
hi hi, screenshot your temp settings please
how may I help you?
Im bored and hello
please #chat-en
I've put the temp channel now in a different category so it does not delete my existing vc channels
try turning off the temp channel, then delete the channel who you created manually, then turn it on again.
vote on https://top.gg/bot/probot/vote
daily on https://probot.io/daily
Why donwe need them again?
sorry?
Why do we need credits
you need credits to: buy customization for the cmd </profile:1> </id:1> or to buy the prime/premium version for free. Also u can use it to buy something from another user
Oh ok thanks
Yw
@timber helm i have sent you some screenshot for the testing you asked me for.
for now i moved the temp channel to a new category where there are no other channels. The function works but it cannot delete other channels
yes, you mean channel’s can’t be deleted?
yes since the temp channel is the only channel in that category lol
i don't like it but it's a temp fix until the bug/glitch gets sorted out?
use </temp time:1> seconds:5
done
try again
are you the creator of this tree channel’s?
no need to create them, just click on join to create should work properly with you right now cause you set a specific time to delete the temp channel
oh yeah, the functions works well
i just don't want it to delete my other vc channels in the same category
you can’t sadly
i lost like over vc channels that have been in that category for two years lol :p
sadly
luckily i have a back up to recreate them
👍
thank you for your time
How can you check what level you are on a server?
</rank:1>
Thanks!
my pleasure
hey can someone tell me how can i change the main setting for the commands?
that all the commands start with !
<@&675070424748654593>
thx
prefix is no longer a thing for us so you can't change it
https://probot.io/dashboard -> select your server -> enable music module
/clear
discord doesn't allow bots to see messages that are older than 2 weeks so bots won't be able to clear those old messages keep in mind
Oh
thanks a lot
you're welcome
hello !
when I add a role reaction how can I choose which role probot is gonna add
after you add the reaction a plus sign right next to it appears click on it and select the role
ok I'll try
thanks it work but when my friend add a react it don't work is there a cooldown or something like this
?
no there is not, make sure the bot has manage roles permission
also the role you want the bot to give should not have any kind of manage + ban/kick etc permissions
according to your information it should work, please double check
okay
Quick question. the /ban command. if i put the user id (not name#number) will it still ban that person? And can probot ban people that are not on the server
yes to both of them
Thanks ❤️
you're welcome ^^
Hi,
How I can use the warning system without the warned user getting a message? and sry for my Eng -_-
it don't work so I thinks I'm gonna let it go
Can someone tell me why are links not working no more?
not posisble
invite me to your server in dms so i can check it out
elaborate please
invite link
THANKS
you're welcome
Sorry I meant when I just to listen to music I would go to YouTube copy the link of the song paste it and the song would sound in the probot but now it does not work
youtube is no longer supported
mainly soundcloud now, the bot recognizes viemo and bandcamp links too
How do I check points leaderboard?
I've looked all over and can't find how to to change the prefix for probot. Anyone got a solution?
/points list
Doesn’t work
prefix has been removed so you can not change it anymore
It just says /points help
Yeah
Ohhh fair
thanks!
yw
as it also says 'no points have been recorded' so you first need to add points

The leveling system of my server wont work
I wrote some messages but the text level wont change
i don't even get xp
dashboard ->
-enable utility module
-leveling system -> check no-xp roles and channels
why?
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
So that's why? No more links to listen to music then?
hello, i have a problem with the probot commands my friends type it and it works but when i try it doesn't work and idk why...
<@&675070424748654593>
try again please
you can still use soundcloud links
what is the error message you get?
I'm sorry whats sound cloud.?
you can google it, its a platform
Thank you so much
You are so help full
you're welcome
Hello,
I have a queastion regarding the reaction roles.
I just added another two roles to an embedded message and also updeated that message. The message is updated on Discord but the two reaction roles I added aren't visible. Can you tell me what I need to do?
can i see your dashboard settings please
Hi, can the bot perform auto-ban for impersonators?
no
Hello! Im having an issue where the bot sometimes deletes messages with “night” as a ‘bad word’ while its not on the automod bad word list and the bot is set to delete exact message matches, was wondering if theres a fix?
<@&675070424748654593>
Hi, turn off the delete exact message checkbox and try again
Off and back on or just off?
just off
Hello.
Can I hire someone here to costomize my server?. I need help for my company and I want to use Discord as my community.
I think, ProBot will be the best bot for my server but Idk how to set it up. I also don't know how to customize my server.
you may learn the basics of the app first before checking out any bot so first off, get to know how to properly set up a server with the help of google search or any search engine you use and then me would be able to help you
this is a bot support server, not a service server for you to just come and ask for someone done for you
Create an embedded message from your server account panel.
We noticed that you are a premium user, for faster response go to #premium-support
aight ty
Fyi, if you do want the role give part in the future, you add that to the message with reaction roles.
kk
Hey! I’m using the xp system, is there a option to give user more xp or add limitations like if the user is muted, it shouldn’t count?
There is a ./setxp command (you just have to do the math yourself). Idk if there is a way to prevent xp from being given while muted. I'm assuming you mean ./vmute. If they are muted for text channels then they can't type and won't earn xp anyway.
We noticed that you are a premium user, for faster response go to #premium-support
bot is back up now
Okok
@alpine stag you may check this channel's topic before going to help anyone
can you make sure you have enabled utility module and leveling system?
can I see the leveling system settings?
also are you having problem with either text or voice leveling or both?
invite link
what do you mean?
https://probot.io/invite
you can also see the Add to server option in its profile
it is disabled due to abuse
How i can change the name of a temporary channel?
there isn't error message, my commands just doesn't work and idk why
the channel owner should be able to change their own via command setting
was there any command prompt shown up?
which command they have to use?
no command as I said, in channel setting
no, ik my friends have it (a little black space in wich you can write) but not me, even when i click on the commands in the Probot profile
then you're missing permission to use the command
ask your friend to grant you "use application commands" permission in role permission setting and check channel permission override
no, they say i have it and they're not joking
then you should see a command list show up when typing /, else you're missing that permission
hmm
and as I said, check in channel permission override as well since permissions can be disabled in there
ok, I'm gonna test something to see
even on a server where I am the creator i can't see it
@split needle thank you, but i also have another problem. The normal User cant use the temporary channel, so he cant join in the channel?
that's default slash commands for chatting, no application is in there so you're actually missing that permission
check again in role permission settings and channel permission override
what do you mean? the command? if then it's not meant to be used by users
so i have a role called "member". These can join in other channels, but cant join in the channel where you can create a temporary channel. There is a lock, but only on this channel
it was already like that
then can you check the channel's permission and make sure it allows members to join? check for every role in there as well as the everyone role
as said, check in channel permission override as well, not just in server role permission setting
ok thank you
still not work :(
send me the server invite in dms
I will also need admin permission or at least manage roles and manage channels permission, else I will not be able to do anything
how to do #avatar server with / ?
</avatar:1>
./avatar server it doesn't work why?
</server:1>
oh ok

Can i change the name of a temporary channel with a command? Or have i change it in the channel settings?
Or for example with a reaction?
yes, you can change the temp channel name from the settings channel (discord) like [click here] for example ect… ,
- for the reaction elaborate please?
is there any other opportunity to change the channelname except the channel settings? Thats what i mean
for example with a command or something like that
no but you can make a suggestion about it
ok i think i will do that, thanks again
We noticed that you are a premium user, for faster response go to #premium-support
I can't get any credits since 9 nov when i vote
known issue, being resolved. we sincerely apologise for any inconvenience.
hey hey, uhm the website wont load, any fixes or known issues?
Hey! Mac here, a Community Manager at Top.gg. Is there anything we can do to help your engineers out with this?
Hello there, @woeful isle!
I appreciate your offer of help, I believe it is a problem on our end, and our development team is working on a solution. Hopefully, it will be resolved as soon as possible. I'll let you know if we need anything. And once again, thank you.
Yep we're aware it's an issue on your end. We also understand it's hurting your vote count this month so that's why I wanted to reach out. Please let the engineering team know they can contact us via DM or get a hold of me by email if needed at mac@top.gg. 🙏
Alrighty, thanks! 🙏
Bot keeps having downtime
This usually doesn't happen
so I am presuming more shard issues
It's having me lose new people since they can't get in
Hi I have a question how to write in a chat with the ProBot
So that the message comes from the bot
https://probot.io/dashboard -> select your server -> embed messages module
apologies, as far as i know its being worked on
All good I appreciate the response
Hello Everyone how i can enable command in my server for send credits to another member ?
https://probot.io/dashboard -> select your server -> utility module -> credits command
ProBot ✨
BOT
— Today at 4:00 PM
❌ This command disabled on #chat-friends
say to me that when try to type command
^
edit the command -> enabled/disabled channels
its working for know how much i have so how i should put for send or recive ?
i do when i not get any answer in Arabic so i come here
hi
Hi there, none of us seem to be able to use the ban command but the other commands work. Is this an issue I need to adjust on dashboard? it doesn’t work on mobile or pc
yes?
may i know how exactly they're using the command
i forget my 2fa code in my account i wana get my lvl and rankj in this secend account
profile transfer is not available sorry
We’re all just typing the /ban followed by user ID & reason
do you guys have a list for ban command in case a reason isn't specified?
i forget my 2fa code in my account i wana get my lvl and rankj in this secend account @native geyser
@nocturne flax
ok
No, we just use /ban @soandso for whatever reason and it says the application couldn’t respond
https://probot.io/dashboard -> select your server -> moderation module -> edit ban command
could you show me a screenshot of your ban command settings there please
would that be here?
yes this is it give me a sec to check something please
Okay ty
could you guys kick and reinvite the bot and try again please
Might be a bug, can we see full command
Yeah how do I show you full lol sorry 😅
May you try using that command again now?
Sure
Still same but I haven’t kicked & re-add yet should I do that first?
Hi
hi how can i help you?
Hii
yes?
I am hearing songs in my server but the songs are getting stucked in middle dk why
elaborate please
I am hearing songs in probot rn but songs are breaking in middle
what do you mean by 'breaking in the middle'
is it cutting off and not playing anymore or what exactly is happening?
yea cutting off in the middle but its playing again after some time
how often is it happening also have you ever checked the bots ping when it happened?
I can get a playlist with this bot?
you can play soundcloud playlists
Ok
how to play yt links?
youtube is no longer supported
on any one bot?
Hlo
Pls some one
/play
What I can do with pro bot coins
dont know about other bots
I mean how do I make a playlist
backgrounds for /rank command: https://probot.io/store/rank
backgrounds for profile command: https://probot.io/store/profile
badges for profile command: https://probot.io/badges
paid versions of the bot: https://probot.io/premium
you do not do it on probot you do it on soundcloud therefore there isn't a command to make a playlist on the bot
We can but tokens?
what token?
no you can not buy server members with bots currency
since it is meant to be used on the bot itself
probot related questions only please
Who have ownership of probot
Rooka and Dramex
Trying to use /top in my server, and I keep getting this error. EDIT working now, but curious on the issue still.
might have been discord related
many people still don't actually
like they don't even know slash commands are discord thing and you can give/remove permissions with roles and channel perms
a fact
Hello can bot tell me info about commands in server? i mean like /play do this and this etc.
Okay I’m back 😅 I kicked probot and re-added. I did notice in the server our probot does not show ‘playing’ all my others do but the one I’m having issues w does not. Is there something that triggers that?
Second is my server w issues
Alrighty ty. Still having the /ban command issue after kicking and re adding. Just was making sure that didn’t matter as well
Hey on my server, probot is consistently cutting out / lagging etc. Any ideas for fixes?
Hi
disabled for everyone at the moment
what exactly are you asking by 'how credit works' like what can you do with it or how the command works?
and no the bot is not down
how can i help you?
alr i mean the server credits how they work?
credits is global, also as i asked what exactly are you asking regarding credits
oh sorry the points
its just cosmetic and doesn't give any benefits
people usually use it to keep track in competitions or to award people
ahh ok
Bought premium and it’s working in the server so until then I’ll try and see why the other won’t 😆
Hello ALL
Uhh so I’m having an issue with the probot lagging while playing music? Google says that it’s stress on the bot but I don’t know how to relieve said stress? Any tips?
How can I stop him from sending that same message? ( "The command moved to Slash Commands")
So im a moderator for a streamer and seems like other people here in chat saying, when the bot is playing music , the music constantly cuts out like a bad connection between soundcloud and streaming the music.
<@&675070424748654593>
That’s fair probably should have done that.
And yea that’s what’s happening with me to
yeah its a bad music stream connection issue.... gotta explain that stuff now to the streamer XD
The bot is used by a lot of servers so you may experience cuts and lagging issues while playing music.
Buying the premium version would make it better since it’s going to be only in 1 server and hosted by separate servers.
@storm light @noble void
Noted
Hey how can I help
unfortunate the streamer i mod for is greedy so i dont see that happening anytime soon im afraid XD
sorry to hear that but it’s the only solution at moment 
You had ? set as the prefix before?
if it’s true i think kicking and reinviting the bot would stop it from saying that
I will try, ty
hello can someone help me please ?
We noticed that you are a premium user, for faster response go to #premium-support
hi what is your issue?
👌🏼
I purchased probot premium today and it was working but right now it shows that I do not have it and have to buy it again
We noticed that you are a premium user, for faster response go to #premium-support
/play
what does it reply with
🎶 Camila Cabello - Havana (Audio) ft. Young Thug Added to ProQueue (03:39)!
But its not in any VC
- make sure it has perms to join your channel
- try /stop then play
ok
Hey 😌
hey how can i help you?
Didn't work 😔
Does somebody know how can I stop him from sending that same message? ( "The command moved to Slash Commands")
It's annoying
Admins maybe?
you can not unfortunately
And I can't even change its prefix because of that new Slash Commands thing
your old prefix seems to be ?, and that message is there to update people about us switching to slash commands
^
Will you remove this message is the future? @native geyser
i believe it will be removed one day yes
Hey I have a question, we moved up to the premium probot or whatever it’s called. The one you pay for, so can we kick the regular probot? Will it mess with any previous warns?
hi you can kick it it wont mess with dashboard settings
Hello I was wondering how do you so reaction roles with probot?
Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
Alr
Hi, I have an issue with automod- bad words
is checked on match the exact word but when typing happy in my language it contain a bad word at the end
and I checked other words and I typed another bad word at the end and at the beginning
it worked with the other but with the happy word didn't, how can I fix it?
I rewrite the work hopping to work
but didn't
can i see your bad word list please
sure
and specify the word that is not working properly
i think its because of that cur word, could you try disabling and re-enabling match the exact word option
now, I typed on the list "pule"and I can't type those words
Same problem
I disabled it and re-enable it
might be a bug in that case let me contact devs
I want for that specific word "bucurie"that means being happy and I want to let them write it
Ok, thank you, can you let me know when will be fixed ?
sure i'll let you know when i get a response
Thank you
you're welcome
Hi Guys!
We have a problem with probot, 'cause he is deleting msg's with the reason BADWORDS, understandable, but there are no blacklisted words. Maybe a code problem?
https://probot.io/dashboard -> select your server -> automod -> bad words option -> check it out please
I was busy and didn't see that problem, can you fix it as soon as possible
there has been a conversation about it today between us and devs they said it was supposed to be fixed but clearly it is not so it is a known issue so they do know what to look into
I can't let them curse and are many words that contains bad words listed there
this bug has been fixed days ago, may you please invite me to your server in dms. To have a further look? @south osprey
Ok thank you, I will let them know to keep calm and hope it will be fixed soon
sure
hi my welcome message isn’t working again
hi can i see your welcomer settings
im not sure how to do that with my computer but i havent changed any of the settings it just randomly stopped sending the welcome last nite, this happened a few days ago too
you can take a screenshot of the page and send here so i can check it
@south osprey Fixed ✅
Hello
hey how can i help you?
How can I change the prefix?
we no longer use prefix so you can not
you're welcome
how can i fix the probot when its not responding this seems to be a popular problem w the bot itself..
Probot just suddenly stopped playing music and left the VC
play commamds are not working either
smh^
okay sorry i restarted some shards by mistake
We noticed that you are a premium user, for faster response go to #premium-support
blame me
how long before its back up?
few mintues
ok
not as bad as i thought
thank you for your time
nah don't worry, it might be up by now tho
Bot keeps going off and on
Hey!
I'm currently expecting some problems with Probot...
We were disabling the Probot Welcome Message for a bit of time, and now today I did re enable it, but since now it's not working anymore..
We sadly don't manage to find the problem since Probot has the same permissions as before.
I would highly appreciate some help here ❤️ 😄
i even just checked
self assignable roles are not working either
is the bot back online or not yet?
i can see all shards online now
Seems like its working now for me
the bot is online
but no features are working
commands (all types), self assignable roles, and from what the person before me said, welcome messages by the looks of it
can u try now?
i will
just may be a min
laptop just suddenly went into potato (slow) mode
things are back up
my most sincere apologies for the impatience
Hello, I have been voting for 3 days and I have not received not even 1 credit
There are a lot of people with this problem and I'm not the only one
I received a message now 10 minutes after voting, please fix the problem
<@&675070424748654593>
Use only 1 support channel
Hi, the problem persists, @quaint sentinel
This problem
Now if is unchecked "match the exact word" if I type alone the word is removed but if I use it alone in a sentence like a curse, it won't
And if I use it in a word that contain the bad word it won't remove it, and that's what I want
I don't want to use the bad word in a sencence
<@&675070424748654593>
If you want the bot to trigger that badword you typed in a full sentence, enable the match the exact word option. I remember explaining it on your server.
I enable it and the problem came back
We both tested it out with and without that option enabled, I do belive no problem occurred
I know, but now occurred, I will check again and do what you've said
Sorry for bothering, can you come and check, the problem persists?
kk
@south osprey ✅
hello, my friends profile thing isn't showing up but the rest of ours do, is there anyway to fix that?
<@&675070424748654593>
tell your friend to use the /credits command and check again
alr thank you :>
also 2 more quick questions sorry, how do we change the background image of the profile card and how do we program and introduction image?
you can change it from https://probot.io/store/profile but you can only use presets on there
and what do you mean by introduction image?
So how can i play song with this bot
I got it! thank you though!
Help guys;^;
use /play command with the search term, or links from soundcloud, vimeo or bandcamp
youtube is no longer supported due to their new policy so don't try to use it
guys i am in desperate need of hepl
the leveling system doesn't work
how do i make it give a role for a certain level? pls help
reply to my message so i get the notification
hail...
from what I have been reading, there could be some problems with the welcome message feature? is this correct?
thanks for confirming on your side @sudden furnace ...
in my case... this is not an urgent matter, just wanted to check if this is an ongoing issue... or maybe something on my end.
you are not alone
does your leveling system work if you have one?
@elder dagger
go to https://probot.io/dashboard, select your server on the left side, go to leveling system, look for the reward role list down under and add roles, set target levels to them
and what do you mean by leveling not working?
can I see your current welcome settings?
sure, what do you need from me... how do you want me to provide this to you?
go to the site, in the welcome & goodbye module, take a screenshot of it and send it in here
that... I can do...
I have the leave message feature off... but it is curious that one actually works and sends message whenever a user exits the server...
the welcome message one... never made it work though.
will do...
also read that we should try smaller images... this one is about 100 k, so it should not be a problem.
Images lower than 3Mb is good enough
ah.. you put me in the right track....
so if this is on, the bot should only flag the exact word right?
And not the word being inside of other words
the problem is the image....
I changed it to transparent... and that one is working...
the one I uploaded is not....
format maybe? dimensions??
Dimension shouldn't be the issue, only the format and size matter
Also about the format, make sure the image is jpg, jpeg or pgn, other formats are not supported
Known issue, is being resolved
ah okay thanks
any idea how long will it take?
causing a lot of trouble in my server
Not too sure
very well... I'll try with other images as a trial and error. Thanks...
how to make probot send message with emoji like this 
why the top leaderboard is not reseted ?
is there a way for us to disable levelling without getting rid of the bot?
Hi guys i need streaming bot for discord
to notify when we stream
How can i do that PLS help
<@&675070424748654593>
how do i use the music command in servers?
./play [music name]
thanks
./next
./stop - double enter
and stops the music and clears the music list
@nocturne flax no problems
Hello a question
When i send a gif in a server , the PRobot delete 1 of my gifs. Why?
hey, AutoMod , delete all gifs links..
https://probot.io/dashboard — log into your account, select your server from the left corner and enter goodbye & welcomer module
for non-probot related questions #chat-en, & follow the channel topic please
Ok thx
I don't like
my pleasure

Come

sorry? , how may I help you?
#support-ar @fluid latch @sour forge, @vagrant beacon #chat-ar
#support-int - #chat-int
What's wrong
ask your question right away please
how to prevent probot from making "Muted" role in my roles?
you can not due to it being for mute command and automod
can i disable mute and automod for probot?
you can but it might not stop muted role from being created
ok thank you
you're welcome
?
When PRobot gonna change the fact that he donesy leT people send GIF?
Good evening, I have a bot that leaves a message deletion log... is it possible to prevent it from leaving a normal bot log?
Make it so that the logs of message deletion by ordinary people are kept, but not the logs of message deletion by BOTs and such. I have a bot called "position panel" and it keeps a log every time I give it. Any ideas on how to deal with this?
not possible unfortunately
I understand. Thank you very much.
you're welcome
Tamam thanks
yw yw
🥰

Is it possible to make giveaways with this bot?
Guys how much is credits to dollars?
No we don't have giveaway feature
Thanks for helping
Dashboard is not working for me :/
Real money should NOT be involved with credits, they can not be sold they can not be bought its strictly against our rules
Elaborate please
Is just an infinite loading
How long has it been like that
I was about to say there might have a small outage happened 😅
Well it was that or my slow computer 🤣
😅
How i can change the probot prefix?
prefix has been removed so you you will have to use slash
however you can still set up aliases for commands and treat them like prefix commands, but don't set the aliases including the commands' original name
Oh, but my customs commands didn't work...
what do you mean by custom commands?
Auto Responder
make sure to have the exact trigger words/phrases as you set. if wildcard is enabled, also make sure to include the exact triggers, else it will not work
you may need to check enabled/disabled roles/channels as well as those are roles or channels that the bot will or will not respond to
It doesn't give the role for that level.
make sure your members reached both required levels set, not just one out of 2
if you just want 1 to be active, set the other one 0
else make sure the probot role is higher than those roles, and the reward roles should not have any managing permission
oooooh ok i see
hey, how can i reset all XP from all users or Role member?
/reset
you may want to check the channel's topic before helping anyone
?
so the reset command doesnt work. Theres no function like /reset all anymore
/reset type:text target:@everyone
guys how do u add a second probot to your server
buy a subscription
but only 1 will work, the other one will become useless and will not issue any command
How do I solve this problem?
Is anybody other expecting problems with the welcome message of Probot?
use only 1 support channel
can I see the current settings?
On the panel?
yes
How i do it ?
you have already asked it in #support-ar so stick to there
So just a Screenshot on the Welcome site?
yes
can u help me step by step plz @split needle
as I have answered you, only ask for support in 1 support channel
go back to #support-ar
no i ll use this support
if you speak arabic as main language, using #support-ar will be better for you to understand things easier, else I will have to use force to make you only able to use 5 channels
as I have asked you multiple time to only use 1 support channel at a time to ask for help
do you have the image part enabled back then?
How do you mean?
the image section of the welcome right under the welcome message
then now enable it, set it to send to a channel and set a random channel that is not where the message is being sent to, save the changes and disable it
Ok we’ll try that later on when I’m fully awake 😂🙏
Thank you already
this is the response
wait for the slash command prompt to show up before typing them in
is it related to the bot in here?
It wotrked
image is not there, or your internet connection is not stable
also this is related to the bot and you answered it's not related 
It's for last August
I want to know it's can recover or no
Hey so we upgraded to premium, and now it’s not working. We’ve had this issue the past couple of days
This shows up when I try to use any command
Hallo! Does Probot still support Spotify and yt? Thanks!
It’s working now
We noticed that you are a premium user, for faster response go to #premium-support
no, neither is supported
Is there a way to have one bot be in multiple different voice chats at once to play music?
<@&675070424748654593>
No
how i will write the command that shows who invites how many @native geyser
It's /user
But inviter feature is only for paid versions
but i want how many invites everybody got if i'm going to draw
@native geyser
Is there such a command?
That fixed it! Thank you ❤️
@nocturne flax
Update it’s not working
Yes
Could you guys kick and reinvite the bot and try again
We already did that
How exactly is the command used
/warnings user: @meager axleandso
I see, let em contact devs real quick to see if there are any issues
They said it's a bug they'll be looking into, apologies for the inconvenience
Alrighty
why does probots audio somtimes glitch like its being paused and resumed really fast
anyone else having issues with the music bot randomly leaving?
Reaction roles dont wokr?
Is this bit still being updated since It has been 4+ months since the last change log and anouncment?
hey, drag the bots role above other roles then refresh website
try changing the room’s region
which version do you have?
regular not the prime version
ohhh, ok thanks
should working properly with you right now
my pleasure
<@&675070424748654593>
nope
Then why no updates?
no eta
for the reaction roles, i try and choose a message and it doesnt do anything anyone able to support?
did you create and send an embed message first?
i have the embed message created
send it to your server too
@native geyser i already have the verify message in channel and i dont want to spam the verification process.
it is because of server protection, you gotta talk to admins for it
I did
can i see your reaction roles module settings
am i able to talk to someone who is responsible with it instead cause i can't say much without knowing their settings
Pg
Hhhhh
Developer said he did something
what is 'something'
But it's still like that
well, that doesn't help
i want help
I will ask again
yes?
my net not work
@marble sage
they can just add certain gif domains as whitelisted links
elaborate please
Tariq will help i giess
my bot *
okey
can you click on 'choose a message' and show me what you see there
what is the issue
@native geyser says select a message in the dropdown.
thank you
if that is the only thing you see you need to send the embed message you created
Gotcha
And?
Hey so, suddenly the 'match exact word' function for Bad words automod will not work. And it is taking it from the middle of sentences.
@marble sage
Can I please receive assistance on this
hi its a known issue will be fixed
Ok
i will let the admins know
ig in the meantime I will turn it off
👍
Hello <@&675070424748654593>,
I just subscribed to a Premium Tier 1, but it seems like I don't have any access to Premium features.
We noticed that you are a premium user, for faster response go to #premium-support
what is credits?
hey have you invited your new bot to your server yet?
its the bots currency that you can use to customize rank and profile commands backgrounds
you can use it to purchase the paid versions of the bot too
how i can take it
Mmh... I have a new bot to invite? XD
oh ok...
vot or somthing??
alright❤️
vote and daily yes
when /rep coming back?
no eta
Okay it's working now! But an other problem appeared lol
When I'm in Reaction Roles, some roles don't show up :/
Using the ID doesn't work either
We noticed that you are a premium user, for faster response go to #premium-support
drag the bots role above other roles
ohhh right u_u logic u_u sorry
no worries ^^
hopefully i'm not being a dummy again... but now it doesn't add the reaction to the message (just the first reaction) 🤔 It worked with all the others before tho
is the message sent by the old bot or the new one?
old one 🥺 please don't tell me i have to do it all again 🥺
you have to i believe D:
😭 okayyy 😭
Is the music function experiencing latency?
damn
..
I talk arabic
some people been reporting it yes i believe its about our music host
#support-ar
#support-ar
Thank friend 🙂
np np
hi why probot / commands are not active in my channel?
i added probot 2 years ago and i dont wanna readd it
hey, It's most likely a permissions issue. Check that the user's role has Application Command permissions enabled, as well as the channel's settings.
how can i help you
بالغلط اسف
move to #support-ar / #chat-ar
👍🏻
when i do /credits it says "The application did not respond" how to fix that?
<@&675070424748654593>
go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages
try now
still nothing, says the same
I think it's a temporary issue, it will be resolved soon, just wait
ok
try again
Hi @native geyser i have questions, how can i transfer my credit to someone?
Hello, ProBot bot was installed on our server. We have deleted text channels and we would like to know if it is possible to restore through the bot, are messages from your channels saved?
still not working :/
ur account must be 30 days old to be able to transfer
Owh.. Well thank you @nocturne flax
<@&675070424748654593>
dm me ur server
hey , no sorry u can't restore it again
how to play song
type /play