#support-en
1 messages · Page 39 of 1
is there any way to change the volume of the music?
make sure the roles set to auto roles have no managing permission, and if your server has membership screen enabled, users must pass that first before getting the roles assigned
can you see any command prompt show up when typing /?
yes but the feature to chaneg for the whole server is premium only. you can still change it for yourself via user voice setting by clicking on the bot while in the voice channel
oh
Hi. Um how doi set this bot up to have people go to a welcome page and not general chat when they join
I forgot
not related to the bot
it's more about the channel used to create the invite link
Ohh my bad like I said I forgot though it was with a bot sorry
You use to, It's all I use, but as of late, I can not use Youtube Music and it's frustrating
youtube links is no longer supported either you can use the songs name or a soundcloud link
why?
if the rank card didn’t display with you use </credit:1> command for people who (rank) does not display.
it’s a general issue, use the method above then try </rank:1> again.
oh i see
its saying the aplication did not respond
guess i'll do it a different time
make sure you’re using the premium T1 version slash commands
like the screenshot above 👆
so its a premium only thing?
no, it’s a general issue, which version of ProBot are you using?
the free one?
Hi
add me to your server please, i’ll check that for you.
hello, how may I help you?
wait /credit or /credits ?
</credit:1> Rozaliya#0001 for example
credit doesnt appear, only credits
its not important rank command should work properly for you now
@nocturne flax 🙏🏼
the server is pretty questionable are you sure?
i'm not the owner anyways
no worries

it's weird how its only an issue for me
try using the </rank:1> command now on your server or #commands
my pleasure
Am i the only one that cant use the dashboard?
it’s working with me properly, try another device or browser.
this is what happens when i try to use it:
btw. im on microsoft edge
okay
is this a mistake or not? the command I see on the website is different from the one on discord.
it's like that but no information about it from developer side
the commands show on the site mostly for prefix use
okay
hi
if the rank card didn’t display with you use </credit:1> command for people who (rank) does not display.
hello, how may I help you?
is there a rep feature
you currently cant because rep command is temporarily disabled
why
it just shows his balance
rep is disabled due to people abusing, will be re-enabled but we dont know when
its not important rank command should work properly for them now
ok thx 4 help and will this feature return? or ?
yw, no eta.
ok thanks
yw yw
ye woks
Works*
ty
My pleasure 
Hey, so someone left my server and he won't come back, I want to remove him form the scoreboard, but I can^t set him to level 0 because I can't tag him to specify the user I want to set the level to 0, any way to still reset his level?
use his user id number instead of mentioning
Oh ok, thanks I will try that
yw
Why can't u attach file in suggestions
I suggest make this single message and the text to be above image
you used their user id number right not their user name and user tag?
yes the id number
you can by simply selecting 'send with the text message' option for image
Wym
oh i see my apologies, you used /setlevel command not /reset command
Ohhh sorry thx
np
oh, I will try it like this thanks a lot
yw yw
yw
It worked! Thanks for the help 5 Star review
yw
anybody else not able to acces the dashboard and bot is basically lost all its functions for the last weekend?
So, I tried using the music feature for ProBot on one of my servers and it complained about me having to be a premium subscriber, when I am a premium subscriber. When I looked how inviting the premium bot to all of my servers it seemed as if I could only have one per server, per sub?
Can I not use the bot that I'm paying for on however many servers I want, as long as I own the servers? Or is each subscription instance isolated and limited to one server, per subscription? (edited)
The bot lets me play music just fine, it just won't let me use certain commands like adjusting the volume. Those are all the commands that it tells me I need to be a subscriber for.
We noticed that you are a premium user, for faster response go to #premium-support
what is the problem ??
Dashboard just went down for me.. was working 10 mins ago, checked multiple devices and 2 internet access (cell/broadband)
same
I'm stuck at this point now but earlier I could access..
same
anyone have the same problem?
<@&675070424748654593> .
Just came back for me, try refresh now?
@cloud cloak @frosty blade try now
Awasome! it's fixed

lmao, ty :p
no he can’t
yw yw
My pleasure
please someone help me
here please
how may I help you?
is there a way to make the welcomer mention a channel in its welcome message? If so, how?
try, disabling & re-enabling , maybe cause you’re using the “/“ command not the Alias
check the pinned message to see the variables
alrighty! Thanks!
yw yw
Hi! Yeah the role has no perms set right now, and we havent setup that
Hi, can you make sure that the probot role above all roles
It has to be all? The roles adove is the owener and mine lol
it should be above than autorole
how can i play a spotify playlist in a voice chat?
currently spotify isn't support due to their policies being strict
It is
Auto role is way lower, they got no perms setup so idk what im doing wrong
have you read my message properly?
role position is one thing, server membership screen is another thing which I mentioned
I believe so
We dont have the server membership setup
So that shouldnt be an issue right? Or do i need it?
you don't need it but do a double check to make sure
I did
We dont have it
I don’t understand what you mean with me not reading your message right hahha
send me an invite to your server in dm
is the bot’s website down
is it possible to make the bot to delete the msg that triggered an auto respons?
if you know what i mean lmao
Why is my new server not coming up on the bashboard?
No
Fo me its working, try to refresh
is it a feature we can request? Cause it'd be handy to make commands yourself that way.
Did you have Administrator permissions?
I am the owner xD
You can suggest it on #573053418017521664
So refresh the site
If it still not showing up, logout and login again
of what?
Bot website
I have and its here thanks
You welcome
oops
Why can't I use pro bot music?!
It say your not allowed to use this commond
Command*
— you must have administration perm to do that or ask the server admins/owner > https://probot.io/dashboard log in with your account, then click on the left corner icon, select your server > click on music mode > then enable </play:1> command, can you show me your </play:1> command settings page please?
or use this method bellow:
— https://probot.io/dashboard select your server by clicking on the left corner , click on music module , click on Edit </play:1> command > remove the enabled/disabled roles & DJ roles
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
How do I change it
make sure to save changes, then try again
How do I change it back
its not working because the old prefix was set to #, as i mentioned above try using .play or .p
sets the alias for anything other than # it should start working
when i type .play the command doesn't even show up
I changed it to "/" so how do I change it back to "?"
Nah it just doesn't work idk why
I tried everything
okay again I have something like this
The Bot has administrator
Only "/" works.
And it still doesn't delete the message
add me to your server or try replacing #p with .play
did you add the .play on the aliases module?
Yes and I saved the changes
share with me a server invites in dms please
Its in Polish so I dont know if You will understand
Okay thank You so much You helped a lot! ❤️
nw, My pleasure
why doesn't it ping me? i own the "leader" role. so it should ping me, right?
welcomer pings are ghost pings, they do not mention the role directly
/play
ah, alright. Thanks anyway
yw
hey, first of all you need to enable 'use application commands' permission for everyone so that they can be able to use probots commands, as i can see from your music settings there are no limitations so everyone will be able to use it as long as application commands permission is enabled
Where do I enable app commands?
server settings -> roles
its a discord permission so it works like any other role permission
Already had it enabled from the looks of it
check channel permissions too in that case, the issue you're having is originated from discord role and channel permissions and since your dashboard settings are okay it does not have anything to do with probot
Well that's interesting. I checked channel permissions and enabled commands and my alt account and therefore all members w/o an admin role still cannot get the /play command
do other commands appear in slash commands list or can they not see any commands at all
dashboard is not working
please only use one support channel -> #support-ar
other commands such as the youtube bot's /playlist command pops up
there is nobody
In Arabic support
wait for a bit please they might have been a bit busy
can you ask those people to restart their discord and try again if they still can not see it please invite me to your server in dms so i can check it out
well dashboard is working for me so i'm not entirely sure with what you mean by its not working
therefore please elaborate
hi how to make it !p inested of /p
It's a pretty small server. I will just restart on my alt account and shoot you an invite so we can troubleshoot it
https://probot.io/dashboard -> select your server -> music module -> edit play command -> add aliases
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
slash commands aint working in my server
Ok
@native geyser tell me the command
what is the error message you're getting when you use a command
i already told you how you can set it to !p
application did not respond
The problem is still
i mean someone told me before without logging in i can make it ! from the discord
itself
how long have you been having this issue for and is it giving the same answer to everyone
let me check give me a bit please
prefix is no longer a thing so you can not
tbh i dont remember and lemme check
Take your time
on dashboard under modules menu after you select your server
its the same for everyone
i see, can you kick and reinvite the bot and let me know if the issue is still there (your dashboard settings and member xps will be saved)
does that include the embeds too?
yes
alr then
I added probot to a discord I was in for music. I left and rejoined the server and I can’t use the music feature. It says “I don’t have permission to use this command” and only one person has the permission
ask your server admins to give you permissions to use music commands, seems like they limited its usage
issue still there
can you invite me to your server in dms please so i can check it out
sure
How do they do that? It’s a lower rank then me and there’s nothing online about it.
dashboard -> music module -> play command
by default everyone has perms to use non-moderation commands so since they limited it i think they should know how to undo it
hello
We noticed that you are a premium user, for faster response go to #premium-support
hello, I want to inform you that there is a problem with the probot, not how I set it but how it works more precisely, the problem is in the photo I attached to the message I just sent, please tell me what I have to do so that I don't have any more problems, I hope you will take my message into consideration.
what's up with this problem? can you solve it?
@everyone
brah
hi, its not working because the old prefix was set to #, use for example .vmute now should work with you properly
how may I help you?
yes why the ones with # go?
#cunmute why does it work?
prefix has been removed
no i was just saying brah cuz man really tried to @ everyone lol
ty tho
use </unmute:1> type:Voice user:@ALbert#0019
Well, yes, but why can you use it for the others, that is, for the other commands
wtfk
@timber helm
@nocturne flax did you used the command form as i mentioned above?
well, if it works with # on unmute, why should I use another one, fix the problem with vmute because it doesn't work anymore on vmute, it worked well for me today for a bit with #vmute yes now it doesn't work anymore
yes, now it's broken, I don't know why it doesn't work anymore
it always does that, it works for a while and then it breaks
I don't know what to do with him, he annoys me so much
vmute command is no longer a thing it was moved to mute command for slash commands sir, make sure the user in a voice channel
so I have proof that #vmute worked for me today and I didn't have to put a slash, yes now it's stupid
be cause you are using aliases sir
well, yes, I have aliases in vmute, yes, it still doesn't work, and with other commands, it also doesn't work with # and it's a shame
if you sets the alias for anything other than # it should start working
How I can get a my token in phone ?
#chat-en for non-probot related questions
well, if it works # also for other commands, yes, only for this it doesn't work, then what else can I understand
it doesn't go only to #vmute, but otherwise it goes to everything, but I want it to go to this too, that is #vmute
you can answer me?
@nocturne flax
some nasty services, I do not recommend
do something with botu to go prefix #\
you don't do your job as you should
and I will no longer collaborate with you, have a good day
discord pushed verified bots to remove the prefix since they only wanted bots to use slash commands
we still do keep aliases however old prefix does kinda mess with it now, and since vmute command has been moved to mute command for slash commands there isn't really a way for us to make it the way you want it to be, apologies
today #vmute worked for me but towards the end of the day it didn't work anymore, and I want explanations for this, relevant explanations
before the prefix was removed what was the prefix you were using
also by '#vmute worked for me' do you mean the bot did the command and voice muted someone or it just replied with how the command is supposed to be used
oh i see
but now it doesn't work anymore
the person you're using the command on is currently in a voice channel right?
yes
let me do a little testing in my server
last time i tested it (few weeks after the prefix was removed) despite having #command as an alias for me it kept saying 'this command has been moved to /command', because my old prefix happened to be the same one i used as the alias therefore the bot took it as the old command rather than the alias itself, currently its still replying the same to me so nothing has been changed about it as far as i can see, so in this case if i use any other symbol instead of # (can be anything apart from / since it forces you to select the command from the list) it works
Well, let me explain it to you?
as you can see that happened like a month and a week ago, while we still had prefix
we no longer have prefix, as we stated it couple of times before
How to fix this? The username and description text disappears in welcome image
how do i play playlists on probot
lmao wanted to ask the same
twinsies
how do i play playlists on probot
okay dokat
does it support spotify?
read above instead of spamming then please
sorry i have dysphoria
no due to its policies being strict
alr thx man have a great day
can you make it support spotify
likewise
it was planned however cant really say much at the moment, again due to their policies
can i change them
im good at changing people
i almost changed my ex before they cheated on me again
that is a thing you're supposed to do with spotify not with us
its much appreciated if you stop messing around thank you
sorry babe i was just wondering why i couldnt get spotify working on the bot
How do you disable the duplicate text remove
https://probot.io/dashboard -> select your server -> automod module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
thx
apart from probot what is your favourite discord bot
#573048353458356234 please
and please read the channel description while you're at it
i am insanely in love with pro bot can you add a marriage command
last warning, stop messing around and if you dont have a legit question move to #chat-en instead
this is a genuine question i would devote my life to pro bot
you can start by doing as i asked
https://probot.io/dashboard -> select your server -> automod module -> bad words option
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Hey 
Is it possible that I can give a user of my server the rights to use the dashboard for my server?
yes with admin perms
So if he has Admin Permissions on my server he see my server on the probot dashboard and is allow to make settings, yeah?
Is there any plans on probot supporting spotify?
yes
that depends on spotify's policy, its quite strict so can't say much
Oh ok thanks
yw
Why is the bot just unresponsive
I've tried going throu the same steps as I would with Mee6, but it won't obey commands, like at all
Can you tell me the error messages you're having when you use a command
To clarify, we're trying to resolve the "why's" of why isn't the bot responding in terms of music
Error messages do tell us why it's not working so please do let me know the error message you're having
Slash commands always do give a message (an error messages if there is an issue/limitation) when they're used properly
Can you show me how the command is being used
You're supposed to select the command from slash commands list
That's how slash commands work
Okay
Let me ask you something else
genuiney
do other bots have this sort of hoop to them?
Discord pushed verified bots to remove prefix and completely switch to slash commands so most of the bots so yeah
Okay, ty.
So your statement was rooted in the idea I would know that with other bots in my server that hasn't changed
Thank you either way
No worries
I set the bot so that if someone is greeted jointly, there is no message
Can I see your dashboard settings
Enable the module itself
an image should come up
If you do enable the module (turn on the first switch) it should
Image has requirements so please check these
Only png and jpg formats are supported
It's size can be max 3mb
so
i tried the leveing thing and the roles that comes with it
but it said no roles available
Heyyy
Make sure the ProBot role is on top of you role list
Is there a part of probot that will kick members when they get a certain amount of warns (or ban)
no
So I have a question. For my dnd server we do the level system and before it was showing my rank and xp but this week its not. Is there a reason why?
Ex:
We noticed that you are a premium user, for faster response go to #premium-support
Mine is doing the same thing as the user above
<@&675070424748654593> .
how can i remove a song in queue guys?
currently using </skip:1> command while the song is playing is the only way
if the rank card didn’t display with you use </credit:1> command for people who (rank) does not display @dark hill 
Will the Voicetime still be counted even when I use the /rank command and it only gives me an empty png?
Use /credits command on yourself and it should fix the png issue, it should still count though
Hi there, i'm back with a question regarding music playing.
So i've run a few test, and even though you can't directly link youtube videos anymore, typing a specific video name allow the bot to find it and play it without issues, as in the good old days.
Now my question is : Is it capable of doing the same thing with playlists, should i type the playlist name's very precisely ?
it's more like it found something similar on other platforms rather than using youtube since we no longer support youtube playing as their policy
Wait what ? I thought it still did a bit, as i have managed to make it play sounds using the same title than on youtube, with the bot displaying the exact same title and length that the youtube one
that means there are alternatives elsewhere with the exact same videos ?
What sounds source does Probot use then ?
could be since the bot now supports play from vimeo which I suppose is a video platform
other platforms are soundcloud and bandcamp
allright, i'll go check these plateforms to find alternative links for my playlist then
thank you a lot @split needle (your name doesn't check out, fortunately)
my pro bot does not give automatic roles he has all rights
<@&675070424748654593> ^
quick question, which video platforms does Probot gets its songs?
try readding the roles from the auto roles module
soundcloud, vimeo and bandcamp
thank you!
Hi! why does the auto role not work with probot? i followed a guide closely and the bot is still not assigning roles..
will some1 respond to my suggestion in #573053418017521664 ? Y'all are avoiding my suggestion lmao
<@&675070424748654593> ^
Make sure that the probot has a role higher than the specified in auto role .
@real vault
try this @real vault
make sure:
the role is not higher than probot role
the role is not having any managing permission
if your server have membership screen enabled, the bot will wait for the members to pass that first
we will only respond to them whenever they're being rejected or being planned, or with any other reason. else your suggestion is good to go
ah, makes sense. I felt like y'all were avoiding it 🥲
Hey, <#CHANNEL_ID>
just quick question, how member can check their rank without access slash ? 😅
Question how do I fix this I can't seem to have this problem but my friend does
the command has a default alias as #id, you can let your member use that, or add another alias that you want from the command setting from the dashboard on the site
can I see what they used? tell them to tap on the blue play text and show me that
youtube is no longer supported due to their new policy
Oh thanks
How does this bot help against raiding?
thank you very much ❤️
CAN I SEE CREDITS
<@&675070424748654593> ^
can i change that one ?, i can't find
it has some basic auto moderations like anti spam, mass mention, link posting and such. with paid versions, you have some more options adding to that like limiting invite creation for your members through command, detect raid from joining rate and repeating messages
what do you mean?
yes you can change it like how the existing alias is seen in there example: #id which is the default one. just replace that # with anything you like
sorry again, where can i change ?
go to https://probot.io/dashboard, select the server from the left side, go to the module of the command you want to add aliases (leveling system or utility module) then go to the command settings (edit) and add them
thanks a lot >3
❤️
Hey all, appreciate everything. Are Roles still a known issue or should it be resolved and working? We're still seeing issues with Reaction Roles
<@&675070424748654593> ^
what issue are you talking about?
if you faced any bugs report it to the admins here
Hi guys, is there a general problem with the /play command or is this particular to my server (french) ? (though no changes have been made on the settings of this particular command)
Thanks <@&675070424748654593>
what's exactly the issue with the command?
got this message when the command is launched :
Not supported provider, please search for song name instead
you used a youtube link is that right?
yes
only Soundcloud, vimeo and bandcamp are supported now
oh that's a shame 😕 ok
yeah I heard Youtube is restricting the uses of the video links implemented to Discord recently
/search still works for now
🤷♂️
Hey vNaif, thanks for your help. I found this was due to a permission change on our server and not related to any ProBot issues. Appreciate the response.
yeah
no worries mate
np
is this going to get solved soon?
<@&675070424748654593> @native geyser ^
know issue, will back soon
so the bot is down right now? and it is not a problem on my end?
try now
@cloud cloak The website is back, We apologize.
yup, ty :p
whats the difference between time-out and mute btw
how long do you think the bot will be down? we are having to verify manually right now
mute, you can't send messages in text rooms
timeout, you can't enter voice rooms, send text messages, add reactions
ah, makes sense
ty
The bot is working now, are you having any issue now?
Glad to help 
members are unable to verify still
hello
do you use reaction role?
Hey can you turn the vc exp off in your server? Its something we don't utilize and we are getting some toxic behaviour among our members to be 1st 😅
yes
hi, how can i help you
Please make sure the probot role is above
One message removed from a suspended account.
know issue, will back soon
thank u sm hehe got it
Hi, make sure the channel settings should be send messages in /
yw
check the channel topic 
i apologize for delay, unfortunately no.
ah, lemme see
Then if i may ask is there a command to wipe all vc exp or do i have to do it manually 1 by 1?
You can do a reset of all by
/reset type:Voice target:@everyone
Can you change the language to English for easy understanding
in server settings it says that it's english, eventhough it isn't
how do i change language
yes 1m
Never, come anytime <3 
can you make it so you can stop people from playing a certain song on the server
like ban the song
not possible unfortunately
I was wondering if you can make the bot do a command automatically every week 
Is there a possibility to mute some1 from 1 channel rather than all the channels?
like a way to choose what channel to mute some1 from within the command
<@&675070424748654593> ^
ProBot Page down?
not possible
<@&675070424748654593>
you can edit the Muted role permissions
known issue, they are working on it
ik, i can set it to certain channels. Which will make a member muted in those channels. But there isn't an option to mute in channel1 this time, and in channel2 the other time depending on what they did wrong.
if that made any sense at all
you mean an option to mute them from a specified channel?
read the channel topic @gentle beacon
ok, thx
no worries
yes, exactly
Is the site down?
no possible sadly
yes it's a general issue, it will be back as soon as possible
damn, alright
Alright
Oh my God, can't you solve the problem every few hours, really this closes?
it will be fixed soon, be patient please
I'm already waiting
👍
Yo anyone know how to tag a specific user or role with auto responses?
you can tag a role or a user in the respond message by adding
user: <@USERID>
role: <@&ROLEID>
you're welcome
Hi
hey how can i help you?
Are you a support group?
no, i follow the channel's topic
maybe I'm misunderstanding, what all needs to go into the user ID? I've tried entering Joftkuma#7561 and @mental cloak#7561 in <> but it's not registering the ping still
Wait 5 minutes for help
you have to type in the user id for example 171532253317431298
to get the user id right click someone's profile and the last option you will see is "Copy ID"
if you can't find it go to discord Settings > Advanced then turn on Developer Mode
i did mate
np
Hey just a question regarding the Voice XP why is someone getting XP when he is in a voice channel but with Mute / Deafen ? Shouldn't he get XP points only when he is NOT Muted / Deafened ?
What level I would be if I had level 100 (maximum) and 210k more if there were not maximum level?
Ping if answered
no he just needs to be in a voice channel
we can't tell since it's maximum level
calculate then
there must be a some sort of an system idk
no there is not
Yeah that doesn't make sense, because he can just stay afk in a voice channel with mute / deafen and stack points
sometimes other bots do a lot of deleting and editing of messages.
i currently have logging on and the logging is catching these and reporting them which can get annoying.
is there a way to blacklist certain users/bots from the logging report so my logging channel isnt spammed when people are using these bots?
<@&675070424748654593> ^
Hey, well yes, but not without resigning access of ProBot to the channel, do you wish to leave it as a suggestion?
Hello, I added probot to my server in order to be able to change the nicknames for an rp server, however, I have the following message displayed: I couldn't update that user. Please double-check my permissions and role position.
Can you help me?
it is as the message states, ProBot does not have the required permissions, like manage nicknames
I have put it in admin
to make it easier, you can do that
That's to say?
Hey guys, how do I disable the "repeat" command?
yes, you can give him admin and it solves that issue
However, no....
hello
then just give ProBot the required permissions
Thank you so much
Ok, in that case, I'll look for what I can't do, but I know where to look, thanks

Last question, do you have to be premium to use the order?
will do. ty
what order exactly?
Because he tells me that he already has all the permissions
./setnick user:@cinder sorrel new_nick:XXXXXXX
send a screenshot of it in here please
do this please
about what for screenshot?
of the command that you execute and what happens after that
Dashboard is stuck
it's a temporary issue, no ETA of when it will be fixed, thank you
ProBot misses some permissions
Send me an invite in my DMs and give me admin permission please
I sent it to you in a private message
Hi I am having troubles logging into the website, and accessing the dashboard.
it works correctly, Probot needs to be above the people that he changes the nick
it is a temporary issue, no ETA of when it will be solved
What I'm actually looking for is to be able to embody a narrator without changing my discord nickname....
okay! thanks for your reply :)
ProBot can't change people with admin, admin is higher than ProBot in roles
even if he is admin?
Yes, ok it works, but it changes my nickname, I just have to do it myself....
hello ^^ can we change the prefix of probot commands and why they no longer want to play music (I have been using it for a while on my server and overnight it no longer wants to work
hey, prefix has been removed only slash commands are available now, (as a solution use aliases like .p ect…)
hoo... ok thx^^
yw yw ^^
What is the problem here?
general host issue, being worked on
Ok cool!
vote
@nocturne flax https://top.gg/bot/probot/vote
api is down ?
general host issue, dev’s working on it.
ETA on this fix?
hey i just wann about the lvling system how dose it works?
No, just be patient
The level system works according to the level of the text/voice user in the server
for example, the member has reached level 5 , gets role "active" ect..
like do u get exp by the min
liike mee6?
Why this is happening sometimes?
know issue, will back soon
Ok thanks
yes
yw
Dashboard down
is the dashboard from probot down?
:)
Dashboard down
why is the bot down and when can you use it again, i.e. the dashboard
HI! I'd like to report that the bot is not responding to Rank commands and settings aren't updating on the dashboard. Also, super slow response time. Refresh of the dashboard fixed it? 🤷♀️
yes, should work properly for you now
Nice, thank you 🙂
try now @onyx forge @nocturne flax
yw yw
Thanks
np
Hi everyone
hey, how may I help you?
No, I just wanted to talk here for fun
yes, use #chat-en 
Ok
ey yo search command not working?
it is supposed to be working can you let me know what the bot is replying with?
its just freezed
search command is supposed to be used with a song name not with a link, if you want to make the bot play a link use /play command
also we no longer support youtube therefore youtube links will not work
what does probot use to play music?
aaa big kiss for you man
mainly soundcloud, viemo and bandcamp links are recognized as well
no spotify tho?
Hey,
i need help with the leveling system, nearly for the message too broadcast a new rankup. Is there a way, to include the rank-name in this message?
spotify has a strict policy therefore no we currently do not support spotify (and as far as i know there isn't an api that gets music directly from spotify anyway)
currently no only user and level can be included, feel free to suggest it in #573053418017521664 though
sad, but thanks
yw
i remember that just making sure. thank you
you're welcome
Hi, we are using a ProBot on our server, but sometimes some users get an error when they try to check the rank, is there a solution?
what is the error message?
Um there is no message but showing rank.png. Like this pic
use /credits command on those people and it should fix it for them
is probot have an apis ?
a what?
It works thank you so much
you're welcome ^^
ProBot in my discord server requires "term" after i put "/Play". It wasnt like that before, is it possible to remove that "term" thing? Also whenever I paste a music link or name it says this
anyone can tell me what is that and why it is like that? thank you.
Unfortunately, YouTube is not supported anymore
😩 what would be your suggestion? Where do I get music links / names from then?
You can use SoundCloud / write the name only, but unfortunately you cannot put youtube links
Is there any bots that supports youtube? And why does ProBot doesn't support youtube anymore?
We can't mention the names of other bots, youtube terms of service
Thank you very much for your quick response. Have a great upcoming/rest of the day.
Glad to help 
how do i link reaction roles to a certain channel and make it work? Im so confused
Is there a way to set special roles at a specific level?
I don’t know, but I think YouTube doesn’t like bots using it.
if i share my screen, do I earn more points to level up in voice?
Meow
On dashboard go to "Embed" module, create a new embed, customize it and send to channel where you want reaction roles. Then go to "Reaction roles" select your embed, add some reacts and roles to it by clicking "+" button
Yes, you can do it in levels module on dashboard
niceee
tysm!
yw
<@&675070424748654593> .
i don't know exactly why, but this is something with our host
why isn’t my auto welcome messages appearing
Buy dedicated server
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593> ^
Discord has changed since last time i was in here lol
Its already work if it doesn't work on your side make sure you clear your cache/cookies
Don't have probot related question? Head to #chat-en this channel is for probot related question
Okay sorry
yeah started working a while ago
Anything else?
Probot is not assigning level roles
Also i can't enter the dashboard
<@&675070424748654593> help pls
<@&675070424748654593>
when new member join, they didnt get the role
why ?
how i can fix it ?
I am also having same problem.
@loud oak please read the rules
Probot needs the right perms and to be above their roles
how ?
Oh, i am extremely sorry
there are no steps, it just needs to be above the other roles + manage roles permissions
above ?
above what role ?
above the one he is giving
Can you help me a bit?
I can't enter the dashboard
It's a temporary issue, no ETA of when it will be solved
Oh, ok. I will be waiting.
like this ?
it still doesnt work
i can not understand if u dont explain too detail
the probot role needs to be higher than the role you want to set in there
and there was a small outage making the auto roles stopped working. just simply remove, save change and add the role again
Just purchased Premium. When do Premium features become available after payment?
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593> ^
it should be available right after you add the bot
use this link to add the premium u just bought
This helps, thank you! I sent the invite, but I'm still seeing Premium features turned off
We noticed that you are a premium user, for faster response go to #premium-support
Do I have to delete the regular Probot?
try logging off your account and relogging in the dashboard
you can also do that yea
Nope, nothing
kick the normal version and then refresh the page
answered in support ticket. you can stop by here
That worked, thank you 🙂
Separate question. Does the 24/7 command work? It's not pulling up as a legitimate command
<@&675070424748654593>
<@&675070424748654593> Hello, my Probot wont respond to members commands. I tried to put members in music permissions so they can listen to music, but it works only for admins.
check if you have any role set as dj role to remove it
It looks like Probot didn't take the "BOO" coupon during the Premium purchase, and I was charged the full $30. Can someone help with this?
We noticed that you are a premium user, for faster response go to #premium-support
I did put members roll in it.
then remove it and save the change
Now I don't have anything into dj rolls.
have you applied the code before purchasing?
then it should work for your members
ask them what the bot respond with when they try to use the command
Sure did. It even gave me the new total before I entered in my credit card too
I may need to ask about it in case the code is expired
I did go into other account as member to check it, it doesn't even show that I can see probots help for commands
then it's more about your server's permission settings
go to roles setting and enable "use application commands" permission for your members
Any ideas here?
Thanks for help.
Ah thanks. it did enter and register a new total though.
If it's expired, I'd assume the code would have bounced
it could be because they didn't update the site to remove the code
Ok. Should I follow up, or...?
I may update you about it if possible. else if I did not reach out to you about the code, you may know that it's expired
Ok, thanks again for your help
<@&675070424748654593> ^
how can i help you
hi, can I mention some channel in welcome message? how to do that?
Pattern?
Hey, check the pinned message to see the variables
sorry, what I am doing wrong?
Yes, use <#ID-CHANNEL>
I posted 2 screenshots, on 2nd screenshot response from bot, it doesn't work
Your channel mention is wrong replace the channel name by the channel ID
Must be like [#support-en](/guild/224308865427046402/channel/664941916722429986/)
that worked, thank you
Yw
removed feature
Hi, the Probot on my Channel dident let friends play music anymore. It whas working before abut not anymore without changes on my side. I can still search and play music with the new / command but when friends are search for music there is only the typed message in the channel and not the result with the dropdown for selecting tracks. Rules are given an like i said it whas perfectly working before...
can they see the command list show up when typing /?
yes
@split needle ko chỉnh dc prefix đc rồi à bạn
#support-int
so did they select the command from the list?
How can I change prefix in my server? Help
removed feature
you can just use vietnamese in #support-int for easier supporting
no the type /search and the the space but they dident become the term box like me after space
can I see a screenshot of them typing /?
then check their permissions and allow them to "use application commands" from the role permission setting in your server
yeah that could be it , but why it whas working before without that permission ?
I have no idea since that's the only case if they can not use any bot command with slash
yeah becaue i whas edit the command before to - in probot and that whas working
How to do this ?
<@&675070424748654593> ^
Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Question, how do I turn off the option to exclude roles for logs? I noticed when an admin/higher role person deletes a message, it won't be logged, while I'm trying to get the logs to display everything. Hope this makes sense, thanks!
Every deleted message already gets logged (unless bots mass /clear) option was used
hey everyone
I dont understand what you're saying. When an admin deletes a message it doesn't gets logged/sent in our designated log channel, but when a low rank/role member deletes something, it does. That's what I mean, how do I make sure literally every edit or deletion gets logged/sent?
hey can i help you?
every delete / edit is already supposed to be logged (unless the bot is off or having issues OR the messages were deleted by /clear command), can i see your logs please because there isn't any way to restrict logs for certain people
can you help me get a girl back
bot related issues only please as it's mention in channel description
How do I show you my logs? Like, just the log channel or do I need to use a special command? I usually use the bot's webpage regarding the settings.
a screenshot of the channel would work or you can invite me to your server in dms so too
But as I said, certain actions (by certain people) aren't logged for some reason, so a screenshot wouldn't make anything more clear, right?
is there a way i can put a role in an embed? not ping the role or anything, but just to show off the roles we have? im doing <@role_ID> but it doesnt do it
<@&675070424748654593> ^
<@&role_Id>
Saw Anas typing 😄 Will just paste it here without the ping here :p
Hey there folks! We are currently using different moderation bot on our huge discord server but Probot seems really promising. Is there a way to have a look on how the premium features look without having to pay for them? Something like one day trial to see how they feel, how customizable they are etc.? This will most likely be the decisive factor for our potential switch in the near future
yw
Hello there, @night bolt!
Unfortunately, we do not offer a free trial for premium bots. You can learn more about our premium plans and what they entail by visiting https://probot.io/premium.
Anyway, since you've requested it. I have an unused bot that I can give you to try it out. Simply message me with your server link:].
how can i help you
??
i have seen in other discord servers there probot allows voice channel games
@nocturne flax
i don't think so, you can play if you have permissions ..
ohh thank u
yw
Where do I do that level up role thing?
leveling system
How do you set them to a specific level
text level , voice level
I just got my discord account back 😭
Drag the screen in the voice level and it will appear
My pleasure
Glad to hear that, do you need any help with ProBot?
My levelling is not working 😦
a person has lvl 1 voice, he needs lvl 1 voice lvl 0 text to get a role
he types in chat and still doesnt get a role
please make sure the probot role is above than all the roles
it is
it worked for two of our members
but is not working for the last one
well its below one particular role but no one has that role
other than that, he is the top role
send me ur server link in dm
yw
Hey, Anyone know if the rep command is disabled? can not get it to work on our server
the command is disabled globally so no one can use it by now
any ETA on when it will be back?
no
Thanks
Wondering if you got my message or not, but hopefully you can still help me!
<@&675070424748654593>
Kindly ping me once you arrive
I am performing some tasks so this tab won't be open
Hiya! wanted to do some server stuff but was wondering if probot host is working again :o
It had stage fright yesterday
<@&675070424748654593>
yes it's working
what is your issue?
Thanks for the reply! :)
I currently am unable to figure out how to set an alias for a command
I can't see anything in the dashboard either
I wanted to ask how I can do that
is it moderation commands that you're willing to add aliases to?
yes
dashboard -> pick your server -> Moderation Module -> press the edit button on the command you want to add an alias to -> the first option is going to be it
How does the global leveling/XP system works
you get a randomized amount of XP every minute
is it really per minute? because it feels like per 3 minutes to me
that's the global one you're talking about right?
Api says probot host error
not the per server thing
Same issue
global and server leveling work same
How might I access the dashboard? I've tried clearing cache n' stuff, but it still won't load.
Host issue
It also won't work on my mobile device
why is this happening when i check my rank
@wild wind@hasty dome@rotund nebula
There is a general issue, being worked on
Ah okay
Ok
We have some issues right now, developers working on fix
👍
@rahaf#6675 😉❤️
There is currently a general issue, and developers are working on a fix
Hello, is it normal ?
?
How do I make roles for people like moderator,admin etc
Hey, we have some issues with our dashboard and /rank command right now, developers working on fix
thank you
Error? Can you tell me how long? Thanks
Create these roles and on dashboard https://probot.io/dashboard set it to "moderator roles" in "moderation" module or you can allow specific role to specific command by clicking "Config" and adding role to "Allowed roles" section
Unfortunately you won't be able to do it now because our website is down, you have to wait until it is fixed. We apologize for inconvenience
there is no eta yet
Ok thx
thanks
yw
Why does the bot broken it start to happen alot
<@&675070424748654593>
use only one support room please.
They didn't answer me there?
ask again then.
Why i cant use 2 chats?
It is preferable to use your first language. As you asked them there first, continue to ask them there. If you haven't received a response, simply ask again.
The credits command isn’t working properly
What changed when i ask here? As i can speak this language





